Leon Hornemann presents The Liberty Corner podcast. Moving to Costa Rica for a dream career with Richard Blank
Video Cutter und Content-Produzent. It's a place for entrepreneurs and businesses to exchange ideas and solve problems.
The social media revolution has created amazing opportunities for entrepreneurs to market their businesses.The Liberty Corner is a Business and Marketing Podcast.
But every revolution comes with its new challenges: What strategies will work in 2024? How do you manage your time between marketing and running a business? Does artificial intelligence make it easier or harder to run a business?
Going into debt if you are starting a business has almost become normal. In Episode #003 Richard Blank did not do that. When he was 27 he moved to Costa Rica and built his company from scratch. On my podcast I talked to him about doing business in Costa Rica, what it really means to be wealthy, and his passion for pinball machines.
https://youtu.be/u-p40dpMp_s
These are the questions that I intend to answer with the help of my guests.
About Leon:
Leon Hornemann is a video editor and entrepreneur from Germany. He started his career in 2017 producing corporate videos for small businesses. Since 2021 he has been working as an independent video editor for social media content.
My professional background is in video production. Started my first business producing corporate videos for small to medium businesses then worked in TV Production as an apprentice. Since 2021 I have been freelancing as an independent video editor.
I am fascinated with human behavior. I love marketing and sales. I am a strategist. I like to look at things from the top down.
What I can do for you:
- Help you with marketing and advertising. The hardest thing about marketing is seeing through the noise. Let me be your marketing guide.
- Help you with your video production. Producing and editing videos is harder than it looks. I am happy to share my experience with you.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#LeonHornemann #TheLibertyCornerpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Leon Hornemann, The Liberty Corner podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/u-p40dpMp_s
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A Learning Effect Team creation. Episode #45 with guest Richard Blank. The Learning Reinvented Podcast.
The Learning Reinvented Podcast aims to bring a variety of new and different voices to talk about the current and future state of learning at work. We want our conversations to be though provoking, useful and real world. We appreciate your thoughts and feedback to help achieve this.
In this episode host James Poletyllo speaks to Richard Blank. Richard is the CEO of Costa Rica’s Call Center. He joins us to talk about his journey which has taken him from his childhood roots in Philadelphia to running a call centre business in Costa Rica. Along the way he has shared his knowledge and trained over 10 000 bilingual telemarketers. He shares with us the approaches he uses and advocates, the lessons he has learnt along the way and his philosophy on leadership and Setting Up Business Within a Different Culture.
https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH
The Learning Effect’s vision is to help companies create purposeful, consumer grade learning experiences which help you deliver your business goals and your team realise their potential. If you are looking to change your companies learning or for new learning technologies we should be your first call.
The Learning Reinvented Podcast brought to you by the team at The Learning Effect. This podcast is based around all things learning, but with a difference. We've designed the podcast to provoke conversation and help drive change in the world of learning. We won't be speaking with the usual suspects, instead will be speaking with innovative players in the learning space, as well as those who are new to it. In addition to this podcast, we also have a Community aimed at learning professionals to collaborate and share best practice.
MAKING LEARNING BETTER
Part of our wider mission is to help re-shape the learning industry and support the development of learning professionals and the sharing and creation of new ideas, approaches and solutions. We do this through regular blogs and our fortnightly podcast, The Learning Reinvented Podcast.
About the Host - James Poletyllo
James is one of the founding director's of The Learning Effect.
With 20 years experience of leading learning functions in a variety of industries he is now focused on helping organisations create consumer grade learning experiences which deliver results and performance.
He is passionate about making a difference and is on a mission to change the future of learning at work for the good of every employee.
WHO WE ARE
Our mission is to support learning teams in delivering great learning experiences for their organisations.
Founded by James Poletyllo and Katie Godden in 2019,
The Learning Effect have helped businesses, in multiple sectors, reimagine and transform their learning offering.
James and Katie have over 35 years combined in-house experience, so they understand the everyday challenges you face.
WHAT WE DO
Our first step is to talk to you to understand what you want to achieve, this includes timelines and budgets. From here, we’ll then have a Discovery Session which allows us to find out how your team and business work and what your key objectives are. This allows us to formulate an Action Plan and move into the Project Phase.
Each client has different requirements, so the Project Phase will
look different for everyone.
James Poletyllo and Katie Godden had independently developed successful learning careers, each working for various companies, amassing a combined 35+ years’ experience. In 2018, they began working together and noticed a gap in the market. While many tools existed for providing learning, few companies supported learning teams.
?With a passion for creating effective learning journeys and transforming the learning process, they founded The Learning Effect in 2019.
?Using their extensive internal experience and a deep understanding of their clients' challenges, The Learning Effect has helped numerous companies transform the way they deliver learning.
Part of their wider mission to help re-shape the learning industry, James and Katie created The Learning Reinvented Podcast in 2021. This podcast has a variety of different guests who join the hosts to talk learning!
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#JamesPoletyllo #LearningReinventedPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
James Poletyllo, Learning Reinvented Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH
A Learning Effect Team creation. Episode #45 with guest Richard Blank. The Learning Reinvented Podcast.
The Learning Reinvented Podcast aims to bring a variety of new and different voices to talk about the current and future state of learning at work. We want our conversations to be though provoking, useful and real world. We appreciate your thoughts and feedback to help achieve this.
In this episode host James Poletyllo speaks to Richard Blank. Richard is the CEO of Costa Rica’s Call Center. He joins us to talk about his journey which has taken him from his childhood roots in Philadelphia to running a call centre business in Costa Rica. Along the way he has shared his knowledge and trained over 10 000 bilingual telemarketers. He shares with us the approaches he uses and advocates, the lessons he has learnt along the way and his philosophy on leadership and Setting Up Business Within a Different Culture.
https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH
The Learning Effect’s vision is to help companies create purposeful, consumer grade learning experiences which help you deliver your business goals and your team realise their potential. If you are looking to change your companies learning or for new learning technologies we should be your first call.
The Learning Reinvented Podcast brought to you by the team at The Learning Effect. This podcast is based around all things learning, but with a difference. We've designed the podcast to provoke conversation and help drive change in the world of learning. We won't be speaking with the usual suspects, instead will be speaking with innovative players in the learning space, as well as those who are new to it. In addition to this podcast, we also have a Community aimed at learning professionals to collaborate and share best practice.
MAKING LEARNING BETTER
Part of our wider mission is to help re-shape the learning industry and support the development of learning professionals and the sharing and creation of new ideas, approaches and solutions. We do this through regular blogs and our fortnightly podcast, The Learning Reinvented Podcast.
About the Host - James Poletyllo
James is one of the founding director's of The Learning Effect.
With 20 years experience of leading learning functions in a variety of industries he is now focused on helping organisations create consumer grade learning experiences which deliver results and performance.
He is passionate about making a difference and is on a mission to change the future of learning at work for the good of every employee.
WHO WE ARE
Our mission is to support learning teams in delivering great learning experiences for their organisations.
Founded by James Poletyllo and Katie Godden in 2019,
The Learning Effect have helped businesses, in multiple sectors, reimagine and transform their learning offering.
James and Katie have over 35 years combined in-house experience, so they understand the everyday challenges you face.
WHAT WE DO
Our first step is to talk to you to understand what you want to achieve, this includes timelines and budgets. From here, we’ll then have a Discovery Session which allows us to find out how your team and business work and what your key objectives are. This allows us to formulate an Action Plan and move into the Project Phase.
Each client has different requirements, so the Project Phase will
look different for everyone.
James Poletyllo and Katie Godden had independently developed successful learning careers, each working for various companies, amassing a combined 35+ years’ experience. In 2018, they began working together and noticed a gap in the market. While many tools existed for providing learning, few companies supported learning teams.
?With a passion for creating effective learning journeys and transforming the learning process, they founded The Learning Effect in 2019.
?Using their extensive internal experience and a deep understanding of their clients' challenges, The Learning Effect has helped numerous companies transform the way they deliver learning.
Part of their wider mission to help re-shape the learning industry, James and Katie created The Learning Reinvented Podcast in 2021. This podcast has a variety of different guests who join the hosts to talk learning!
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#JamesPoletyllo #LearningReinventedPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
James Poletyllo, Learning Reinvented Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH
To download all pdf lectures : https://www.arabsharing.com/do.php?id=334984 https://www.raed.net/file?id=950216 https://top4top.io/downloadf-3153x1tsy0-zip.html https://top4top.me/5WdlV6Ss2XqRfZ2/file
Yes, I have permission to use this music as backing a track. From Leandro Kasan, "Hi Alison, thanks so much for your message! Go ahead! Yes you can use the song for your video and use it however you like!"
https://rebrand.ly/try-superaffiliate-free-training
Affiliate marketing is a booming industry, now worth billions, and growing each year. To succeed in this space, many turn to John Crestani's Super Affiliate System, a comprehensive program that simplifies making money through online businesses using effective digital marketing techniques.
Here are some up-to-date statistics about the affiliate marketing industry:
Industry Value: The global affiliate marketing industry is valued at over $17 billion as of 2023, with consistent annual growth expected to continue.
Growth Rate: Affiliate marketing spending in the U.S. has grown at an average annual rate of 10% over the past decade, with spending expected to reach nearly $13 billion by 2024.
Share of Digital Marketing: Affiliate marketing accounts for approximately 15% of all digital media revenue, making it one of the four largest sources of eCommerce orders.
Earnings Potential: According to a survey by VigLink, 65% of affiliate marketers earn over $10,000 annually, while the top 9% make more than $50,000 annually.
Conversion Rates: The average conversion rate in affiliate marketing across all industries is 0.5% - 1%. However, top-performing affiliates can see conversion rates as high as 5% or more.
Top Industries: The most popular niches in affiliate marketing include fashion, sports, health & wellness, and technology, with fashion and sports being particularly lucrative.
Global Reach: Over 80% of brands run affiliate marketing programs, and nearly 85% of publishers leverage affiliate marketing to generate revenue.
Influence of Content: 67% of affiliate marketers report that blogs and content marketing are their most effective strategies for driving conversions.
Mobile Impact: Mobile affiliate marketing is rapidly growing, with mobile accounting for over 50% of affiliate-driven traffic in many industries.
Platform Usage: 81% of advertisers and 84% of publishers in the U.S. engage in affiliate marketing, demonstrating its widespread adoption across the industry.
These statistics highlight the significant impact and continued growth of affiliate marketing as a key component of digital marketing strategies globally.
Overview of the Super Affiliate System
John Crestani's Super Affiliate System is a 6-week course designed to teach you the ins and outs of affiliate marketing. Whether you're a newbie looking to make your first online income or a seasoned marketer aiming to refine your skills, this system provides valuable insights and strategies to enhance your success.
Key Takeaways:
Legit and Effective: The Super Affiliate System is a legitimate course that covers everything from the basics to advanced affiliate marketing strategies, including paid advertising like Facebook ads.
Comprehensive Training: The program is designed to teach you how to generate passive income through digital marketing, with a strong emphasis on conversion strategies.
Core Elements of the Super Affiliate System
Understanding the fundamentals of the Super Affiliate System is crucial for anyone aiming to succeed in affiliate marketing. John Crestani, a well-known internet entrepreneur, provides the strategies and knowledge needed to excel in the competitive online space.
Affiliate Marketing Basics:
Affiliate marketing involves promoting products and earning a commission for each sale. The Super Affiliate System teaches you how to create compelling ads and messages that resonate with potential buyers by understanding their needs and motivations. This approach allows you to connect with your audience on a deeper level, driving more sales and increasing your profits.
Advanced Marketing Strategies:
In addition to the basics, the system also covers more advanced marketing techniques. You’ll learn how to craft content that truly engages your audience, using proven strategies that encourage them to take action. By mastering these techniques, you can build strong relationships with your audience, fostering trust and loyalty that translate into higher sales.
Exploring the Auto Webinar Funnel
One of the standout features of the Super Affiliate System is its auto webinar funnel, a powerful tool that automates the sales process and significantly boosts conversion rates.
How It Works:
The auto webinar funnel is designed to engage your audience through educational and persuasive webinars. These automated presentations guide viewers through your sales pitch, highlighting the value of your offer and encouraging them to take action.
Maximizing Conversion Rates:
The funnel's effectiveness lies in its ability to make the sales process more personalized and engaging. By using dynamic slides and targeted messaging, the funnel increases the likelihood of viewers becoming buyers. This seamless integration across multiple marketing channels ensures that your message reaches a wider audience, making it easier to capture leads and convert them into customers.
Crafting Compelling Content
Creating content that resonates with your audience is a key component of successful affiliate marketing. The Super Affiliate System teaches you how to craft messages that connect with your target audience on a personal level.
Understanding Your Audience:
To create effective content, you need to know your audience inside and out. By understanding their needs, desires, and pain points, you can tailor your content to address their specific concerns, making it more likely that they’ll engage with your message.
Engaging Webinars:
Webinars are an excellent way to deliver valuable information to your audience. The Super Affiliate System teaches you how to create webinars that not only inform but also captivate your audience. By incorporating interactive elements like polls and Q&A sessions, along with compelling visuals, you can keep your viewers engaged from start to finish.
Effective Calls-to-Action:
A strong call-to-action (CTA) is essential in guiding your audience towards taking the desired action. The Super Affiliate System shows you how to craft CTAs that highlight the benefits of your offer and create a sense of urgency, encouraging immediate responses.
Harnessing the Power of Email Marketing
Email marketing is a vital component of any successful affiliate marketing strategy. The Super Affiliate System provides comprehensive training on how to build and nurture a responsive subscriber list that drives sales.
Building a Subscriber List:
Attracting the right subscribers is crucial to the success of your email campaigns. The Super Affiliate System teaches you how to create enticing lead magnets, such as ebooks or templates, to encourage visitors to subscribe. Additionally, it covers how to optimize your website with strategically placed opt-in forms to capture visitor information.
Lead Nurturing for Sales Generation:
Once you’ve built your list, the next step is to nurture these leads into customers. The system provides strategies for segmenting your list and sending targeted content that guides subscribers through the buying process. By providing valuable, educational content, you can build trust with your audience, increasing the likelihood of conversions.
Email Marketing and Webinars:
When combined with the auto webinar funnel, email marketing becomes even more powerful. The Super Affiliate System shows you how to use targeted emails to drive webinar registrations and encourage viewers to take action, thereby maximizing your sales opportunities.
Optimizing Conversion Rates
In affiliate marketing, optimizing your conversion rates is crucial to maximizing your return on investment. The Super Affiliate System offers several strategies to help you achieve this.
Split Testing:
Split testing, or A/B testing, is a technique that involves creating two versions of a page or ad to see which performs better. The Super Affiliate System teaches you how to use this method to determine what resonates most with your audience, allowing you to refine your messaging and design for maximum impact.
Dynamic Retargeting:
Dynamic retargeting is another powerful strategy covered in the system. This approach involves serving personalized ads to users who have previously visited your site, increasing the likelihood that they’ll return and complete a purchase.
Continuous Improvement:
Success in affiliate marketing requires constant refinement of your strategies. The Super Affiliate System emphasizes the importance of ongoing optimization to stay ahead of the competition and continually improve your conversion rates.
Scaling Your Business for Long-Term Success
Growing your affiliate marketing business is essential for achieving long-term success. The Super Affiliate System provides strategies for identifying profitable opportunities, expanding your reach, and establishing yourself as a market leader.
Identifying Opportunities:
The Super Affiliate System teaches you how to spot and capitalize on new market trends and customer needs, allowing you to stay ahead of the competition and continue growing your business.
Expanding Your Reach:
To scale your business, it’s important to diversify your marketing efforts. The system covers how to use social media, content marketing, and strategic partnerships to reach a broader audience and drive more traffic to your offers.
Establishing Market Leadership:
Becoming a leader in your niche requires delivering high-quality products, services, and information consistently. The Super Affiliate System shows you how to build strong customer relationships and establish yourself as an authority in your field, ensuring long-term success.
Pros of the Super Affiliate System
The Super Affiliate System offers several benefits for those looking to succeed in affiliate marketing:
Comprehensive Training: The system covers all aspects of affiliate marketing, from the basics to advanced strategies, making it suitable for marketers at all levels.
Proven Strategies: John Crestani shares his own successful strategies, which have been tested and proven to work in the real world.
Community Support: The system includes access to a supportive community of marketers, live webinars, and weekly Q&A sessions.
Mentorship: Crestani’s mentorship provides valuable insights and guidance, especially for those new to affiliate marketing.
Cons to Consider
While the Super Affiliate System has many benefits, there are a few potential drawbacks to keep in mind:
Cost: The system requires a financial investment, which may not be feasible for everyone.
Overwhelming for Beginners: The sheer volume of information can be overwhelming for those new to affiliate marketing.
No Guaranteed Success: While the system provides the tools and strategies needed for success, actual results depend on various factors, including individual effort and market conditions.
Is the Super Affiliate System Worth the Investment?
Deciding whether to invest in the Super Affiliate System depends on your goals, commitment, and budget. If you’re serious about building a successful affiliate marketing business and are willing to put in the time and effort, the system offers valuable training and strategies that can help you achieve your goals. However, it’s important to assess your financial situation and ensure that you’re prepared to make the necessary investment.
Conclusion
John Crestani's Super Affiliate System is a powerful tool for anyone looking to succeed in affiliate marketing. With its comprehensive training, proven strategies, and supportive community, the system provides everything you need to build a profitable online business. Whether you’re just starting out or looking to take your marketing efforts to the next level, the Super Affiliate System can help you achieve your goals and move closer to financial independence.
FAQ
What is the Super Affiliate System?
The Super Affiliate System is a comprehensive training program designed to teach you how to succeed in affiliate marketing using big-ticket affiliate marketing schemes.
What are the key components of the Super Affiliate System?
The system covers marketing principles, content creation, email marketing, and advanced conversion rate optimization techniques.
How does the auto webinar funnel work within the Super Affiliate System?
The auto webinar funnel automates the sales process, using engaging webinars to educate and persuade viewers, ultimately driving sales.
How does email marketing fit into the Super Affiliate System?
Email marketing is a core component, helping you build and nurture a responsive subscriber list that drives conversions.
What are the advanced tactics for optimizing conversion rates in the Super Affiliate System?
The system teaches strategies like split testing and dynamic retargeting to maximize your conversion rates.
How can I scale my affiliate marketing business using the Super Affiliate System?
The system provides strategies for identifying profitable opportunities, expanding your reach, and establishing market leadership.
Are there any drawbacks to consider with the Super Affiliate System?
Potential drawbacks include the cost, the overwhelming amount of information for beginners, and the fact that success is not guaranteed.
The Inventive Journey. A Podcast For Entrepreneurs. "Fortune Favors The Brave" with Richard Blank.
Welcome to The Inventive Journey podcast, where we dive into the fascinating stories of startup and small business owners. Join us as we explore the twists and turns of their journey, from the halls of high school to the challenges and triumphs of today. Get inspired, gain insights, and learn from the experiences of entrepreneurs who dared to dream and turned their ideas into reality. Tune in for captivating conversations, valuable lessons, and the secrets behind building a successful venture. Subscribe now and embark on an inventive journey of your own!"
Take a journey with different entrepreneurs and inventors on their path to startups and small businesses to hear their ups and downs, their successes and failures, and how their journey has been on the startup road. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.
Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.
https://youtu.be/tsmSN5MvMDM
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Inventivejourneypodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive journey podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
The Inventive Journey. A Podcast For Entrepreneurs. Get inspired and gain insights with Richard Blank.
https://youtu.be/tsmSN5MvMDM
The Inventive Journey. A Podcast For Entrepreneurs. "Fortune Favors The Brave" with Richard Blank.
Welcome to The Inventive Journey podcast, where we dive into the fascinating stories of startup and small business owners. Join us as we explore the twists and turns of their journey, from the halls of high school to the challenges and triumphs of today. Get inspired, gain insights, and learn from the experiences of entrepreneurs who dared to dream and turned their ideas into reality. Tune in for captivating conversations, valuable lessons, and the secrets behind building a successful venture. Subscribe now and embark on an inventive journey of your own!"
Take a journey with different entrepreneurs and inventors on their path to startups and small businesses to hear their ups and downs, their successes and failures, and how their journey has been on the startup road. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.
Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.
https://youtu.be/tsmSN5MvMDM
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Inventivejourneypodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive journey podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
The Inventive Journey. A Podcast For Entrepreneurs. Get inspired and gain insights with Richard Blank.
https://youtu.be/tsmSN5MvMDM
The Inventive Growth podcast with Devin Miller. Priceless Advice For Entrepreneurs by Richard Blank.
Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world!
I'm typically affected most by the actions of third parties, a consequence I willingly accepted when I signed up for this journey. The toll includes stress, late nights, and early mornings, but what truly concerns me is the disappointment from individuals I've invested in or relied upon who don't follow through. While I don't expect lifelong commitment, certain responsibilities are crucial. My current focus is on my own well-being, resilience, and the need to decompress. I make time for myself by working out in the mornings, washing my convertible on Sundays, and indulging in my passion for classic pinball machines. Most importantly, I've learned not to be too hard on myself. "Balancing Commitments and Self-Care" Growth Advice For Entrepreneurs w/ Richard Blank
https://youtu.be/Bpd6Yote8nY
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Inventivegrowthpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive growth podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Bpd6Yote8nY
The Inventive Growth podcast with Devin Miller. Priceless Advice For Entrepreneurs by Richard Blank.
Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world!
I'm typically affected most by the actions of third parties, a consequence I willingly accepted when I signed up for this journey. The toll includes stress, late nights, and early mornings, but what truly concerns me is the disappointment from individuals I've invested in or relied upon who don't follow through. While I don't expect lifelong commitment, certain responsibilities are crucial. My current focus is on my own well-being, resilience, and the need to decompress. I make time for myself by working out in the mornings, washing my convertible on Sundays, and indulging in my passion for classic pinball machines. Most importantly, I've learned not to be too hard on myself. "Balancing Commitments and Self-Care" Growth Advice For Entrepreneurs w/ Richard Blank
https://youtu.be/Bpd6Yote8nY
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Inventivegrowthpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive growth podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Bpd6Yote8nY
The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurdles, triumphs, and lessons learned along the way, providing inspiration and practical insights for anyone looking to embark on their own business venture. "Inventive Founder" is the go-to podcast for stories of innovation, resilience, and the spirit
Just not take it personal. I think the first time I experienced my first agent leaving me after investing so much time in them, it crushed me. But then the philosophy of 'me today, you tomorrow' kicked in. I'm not still at the first job I had back in Philadelphia working on Delaware Avenue. No, I'm not there anymore. People go through different stages, and they can move forward. And this is what I do know: if I fulfilled my obligation to them by respecting them, giving them stable employment, and investing in them, the outcome is okay with me because I just don't know, what's happening in their personal lives. There could be something that's influencing their decision that they're not telling me about.
Explore the podcast
The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
https://youtu.be/kO1acJUQ7xE
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #InventiveFounderpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive founder podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
The Inventive Founder podcast created by Miller IP Law "Not Take It Personal" from CEO Richard Blank
https://youtu.be/kO1acJUQ7xE
The Inventive Founder podcast created by Miller IP. The "Just Not Take It Personal" business technique from Richard Blank
The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurdles, triumphs, and lessons learned along the way, providing inspiration and practical insights for anyone looking to embark on their own business venture. "Inventive Founder" is the go-to podcast for stories of innovation, resilience, and the spirit
Just not take it personal. I think the first time I experienced my first agent leaving me after investing so much time in them, it crushed me. But then the philosophy of 'me today, you tomorrow' kicked in. I'm not still at the first job I had back in Philadelphia working on Delaware Avenue. No, I'm not there anymore. People go through different stages, and they can move forward. And this is what I do know: if I fulfilled my obligation to them by respecting them, giving them stable employment, and investing in them, the outcome is okay with me because I just don't know, what's happening in their personal lives. There could be something that's influencing their decision that they're not telling me about.
Explore the podcast
The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
https://youtu.be/kO1acJUQ7xE
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #InventiveFounderpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive founder podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
The Inventive Founder podcast created by Miller IP Law "Not Take It Personal" from CEO Richard Blank
https://youtu.be/kO1acJUQ7xE
Yes, I have permission to use this music as backing a track. From Leandro Kasan, "Hi Alison, thanks so much for your message! Go ahead! Yes you can use the song for your video and use it however you like!"
Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank
The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
https://youtu.be/fWpandBrocY
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Theinventiveexpertspodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Miller IP Law, Devin Miller, The inventive experts podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/fWpandBrocY
Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank
The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
https://youtu.be/fWpandBrocY
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Theinventiveexpertspodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Miller IP Law, Devin Miller, The inventive experts podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/fWpandBrocY
Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank
The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
https://youtu.be/fWpandBrocY
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Theinventiveexpertspodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Miller IP Law, Devin Miller, The inventive experts podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/fWpandBrocY
The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank
For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company culture, navigating difficult conversations and more. Find all the no-nonsense HR and Management advice you need.
Wendy Sellers and ** engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them.
They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture.
https://youtu.be/-1-vJAUMJHQ
As seen in USA Today and International Business Times, Wendy Sellers, The HR Lady, a seasoned HR consultant, educator, and author, delves into the core of management challenges, leadership development, and becoming an employer of choice with authenticity and a refreshing directness. Wendy’s no-nonsense attitude, and her co-host ** are here to spice up your management game. **, who is a rockstar and event emcee with an amazing radio voice, and many expert guests offer actionable strategies and a touch of humor to lighten the load.
Tune in to transform the way you think about HR, management, and leadership. Whether you are an HR professional, a manager looking to enhance your leadership skills, or someone interested in the complexities of workplace management, “The HR Lady” is your go-to resource for expert insights and real-world solutions. Craving more? Dive into their “HR Empowerment” podcast (by Aurora Training Advantage) for deeper discussions in a 5-day series format.
Wendy Sellers, The HR Lady
The needs of business today have changed. Even if your main priority is the bottom line (which it should be), business owners and managers need to understand about the relationships where people feel respected, valued, and trusted are the main items that drive the bottom line (into the red or green).
Wendy Sellers, The HR Lady®, can help! Wendy offers expert HR advice, management training and conference speaking to handle pesky employee challenges while becoming and staying an employer of choice. Attract. Retain. Repeat.
www.thehrlady.com
Wendy Sellers, Wendy The HR Lady, The HR Lady, HR consultant, HR advisor, Retention, Employee Retention, Engagement, Employee Engagement, Management Training Program, Management Training, Training Consultant, Manager Training Topics, Management Books, Manager Training
Subscribe to my YouTube channel here @managertrainingtopics
As seen In USA Today and International Business Times, I am Wendy Sellers, The HR Lady®. After completing my undergraduate degree early and then my master’s degree in healthcare administration in Northeastern Pennsylvania, I headed to the sunshine state of Florida to start my career. I wasn’t sure what that meant yet because I was not thrilled with the slow pace of healthcare administration.
Well, I was in an elevator with my paper resume in hand, headed to an interview when a woman got in and asked if I could do Human Resources, and I told her I probably could figure it out. This was because I had hands-on experience in both retail and restaurant management, which involved managing employees. It turns out she was a recruiter and had a role for me at a small architectural engineering firm in the Orlando area of Florida.
Let me tell you that those first two degrees did not prepare me for dealing with employees. However, they did prepare me for a boatload of compliance nightmares and critical thinking. I eventually returned to school again to get a master’s in human resources and a handful of HR-related certifications and licensures, too.
That small firm grew organically and then through mergers and acquisitions. It grew across the nation and the world. I was fortunate to have an amazing set of leaders there that allowed me to grow. I now have over 25 years of experience in supervisor and manager training, HR education and operations, corporate culture, recruiting, downsizing, change management, and strategy - to name a few.
My sometimes painful experience has been acquired at companies of different categories, sizes, and ownership types. This includes for-profits, non-profits, government agencies, and defense contractors. Now, I aim to guide you, and therefore your company, through periods of growth and change using uncomplicated training, direct and to-the-point advisory services, and easy-to-access HR tools and resources.
My straightforward style means I do not sugar-coat things (respectfully, of course). I believe that people are a company’s greatest asset and should be treated as such. That means training and empowering managers, supervisors, and employees to be successful in their roles. I train administrators on HR compliance and managers on the rest: the people part, from hiring to termination.
My vision is "To help leaders create successful companies that employees do not desperately want a vacation from." Why? Well, because I desire to be the change I want to see in this world.
It is great to meet you. Ask me anything!
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TheHRLadypodcast #WendySellers #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Wendy Sellers, The HR Lady podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/-1-vJAUMJHQ
The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank
For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company culture, navigating difficult conversations and more. Find all the no-nonsense HR and Management advice you need.
Wendy Sellers and ** engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them.
They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture.
https://youtu.be/-1-vJAUMJHQ
As seen in USA Today and International Business Times, Wendy Sellers, The HR Lady, a seasoned HR consultant, educator, and author, delves into the core of management challenges, leadership development, and becoming an employer of choice with authenticity and a refreshing directness. Wendy’s no-nonsense attitude, and her co-host ** are here to spice up your management game. **, who is a rockstar and event emcee with an amazing radio voice, and many expert guests offer actionable strategies and a touch of humor to lighten the load.
Tune in to transform the way you think about HR, management, and leadership. Whether you are an HR professional, a manager looking to enhance your leadership skills, or someone interested in the complexities of workplace management, “The HR Lady” is your go-to resource for expert insights and real-world solutions. Craving more? Dive into their “HR Empowerment” podcast (by Aurora Training Advantage) for deeper discussions in a 5-day series format.
Wendy Sellers, The HR Lady
The needs of business today have changed. Even if your main priority is the bottom line (which it should be), business owners and managers need to understand about the relationships where people feel respected, valued, and trusted are the main items that drive the bottom line (into the red or green).
Wendy Sellers, The HR Lady®, can help! Wendy offers expert HR advice, management training and conference speaking to handle pesky employee challenges while becoming and staying an employer of choice. Attract. Retain. Repeat.
www.thehrlady.com
Wendy Sellers, Wendy The HR Lady, The HR Lady, HR consultant, HR advisor, Retention, Employee Retention, Engagement, Employee Engagement, Management Training Program, Management Training, Training Consultant, Manager Training Topics, Management Books, Manager Training
Subscribe to my YouTube channel here @managertrainingtopics
As seen In USA Today and International Business Times, I am Wendy Sellers, The HR Lady®. After completing my undergraduate degree early and then my master’s degree in healthcare administration in Northeastern Pennsylvania, I headed to the sunshine state of Florida to start my career. I wasn’t sure what that meant yet because I was not thrilled with the slow pace of healthcare administration.
Well, I was in an elevator with my paper resume in hand, headed to an interview when a woman got in and asked if I could do Human Resources, and I told her I probably could figure it out. This was because I had hands-on experience in both retail and restaurant management, which involved managing employees. It turns out she was a recruiter and had a role for me at a small architectural engineering firm in the Orlando area of Florida.
Let me tell you that those first two degrees did not prepare me for dealing with employees. However, they did prepare me for a boatload of compliance nightmares and critical thinking. I eventually returned to school again to get a master’s in human resources and a handful of HR-related certifications and licensures, too.
That small firm grew organically and then through mergers and acquisitions. It grew across the nation and the world. I was fortunate to have an amazing set of leaders there that allowed me to grow. I now have over 25 years of experience in supervisor and manager training, HR education and operations, corporate culture, recruiting, downsizing, change management, and strategy - to name a few.
My sometimes painful experience has been acquired at companies of different categories, sizes, and ownership types. This includes for-profits, non-profits, government agencies, and defense contractors. Now, I aim to guide you, and therefore your company, through periods of growth and change using uncomplicated training, direct and to-the-point advisory services, and easy-to-access HR tools and resources.
My straightforward style means I do not sugar-coat things (respectfully, of course). I believe that people are a company’s greatest asset and should be treated as such. That means training and empowering managers, supervisors, and employees to be successful in their roles. I train administrators on HR compliance and managers on the rest: the people part, from hiring to termination.
My vision is "To help leaders create successful companies that employees do not desperately want a vacation from." Why? Well, because I desire to be the change I want to see in this world.
It is great to meet you. Ask me anything!
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TheHRLadypodcast #WendySellers #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Wendy Sellers, The HR Lady podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/-1-vJAUMJHQ
The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank
For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company culture, navigating difficult conversations and more. Find all the no-nonsense HR and Management advice you need.
Wendy Sellers and ** engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them.
They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture.
https://youtu.be/-1-vJAUMJHQ
As seen in USA Today and International Business Times, Wendy Sellers, The HR Lady, a seasoned HR consultant, educator, and author, delves into the core of management challenges, leadership development, and becoming an employer of choice with authenticity and a refreshing directness. Wendy’s no-nonsense attitude, and her co-host ** are here to spice up your management game. **, who is a rockstar and event emcee with an amazing radio voice, and many expert guests offer actionable strategies and a touch of humor to lighten the load.
Tune in to transform the way you think about HR, management, and leadership. Whether you are an HR professional, a manager looking to enhance your leadership skills, or someone interested in the complexities of workplace management, “The HR Lady” is your go-to resource for expert insights and real-world solutions. Craving more? Dive into their “HR Empowerment” podcast (by Aurora Training Advantage) for deeper discussions in a 5-day series format.
Wendy Sellers, The HR Lady
The needs of business today have changed. Even if your main priority is the bottom line (which it should be), business owners and managers need to understand about the relationships where people feel respected, valued, and trusted are the main items that drive the bottom line (into the red or green).
Wendy Sellers, The HR Lady®, can help! Wendy offers expert HR advice, management training and conference speaking to handle pesky employee challenges while becoming and staying an employer of choice. Attract. Retain. Repeat.
www.thehrlady.com
Wendy Sellers, Wendy The HR Lady, The HR Lady, HR consultant, HR advisor, Retention, Employee Retention, Engagement, Employee Engagement, Management Training Program, Management Training, Training Consultant, Manager Training Topics, Management Books, Manager Training
Subscribe to my YouTube channel here @managertrainingtopics
As seen In USA Today and International Business Times, I am Wendy Sellers, The HR Lady®. After completing my undergraduate degree early and then my master’s degree in healthcare administration in Northeastern Pennsylvania, I headed to the sunshine state of Florida to start my career. I wasn’t sure what that meant yet because I was not thrilled with the slow pace of healthcare administration.
Well, I was in an elevator with my paper resume in hand, headed to an interview when a woman got in and asked if I could do Human Resources, and I told her I probably could figure it out. This was because I had hands-on experience in both retail and restaurant management, which involved managing employees. It turns out she was a recruiter and had a role for me at a small architectural engineering firm in the Orlando area of Florida.
Let me tell you that those first two degrees did not prepare me for dealing with employees. However, they did prepare me for a boatload of compliance nightmares and critical thinking. I eventually returned to school again to get a master’s in human resources and a handful of HR-related certifications and licensures, too.
That small firm grew organically and then through mergers and acquisitions. It grew across the nation and the world. I was fortunate to have an amazing set of leaders there that allowed me to grow. I now have over 25 years of experience in supervisor and manager training, HR education and operations, corporate culture, recruiting, downsizing, change management, and strategy - to name a few.
My sometimes painful experience has been acquired at companies of different categories, sizes, and ownership types. This includes for-profits, non-profits, government agencies, and defense contractors. Now, I aim to guide you, and therefore your company, through periods of growth and change using uncomplicated training, direct and to-the-point advisory services, and easy-to-access HR tools and resources.
My straightforward style means I do not sugar-coat things (respectfully, of course). I believe that people are a company’s greatest asset and should be treated as such. That means training and empowering managers, supervisors, and employees to be successful in their roles. I train administrators on HR compliance and managers on the rest: the people part, from hiring to termination.
My vision is "To help leaders create successful companies that employees do not desperately want a vacation from." Why? Well, because I desire to be the change I want to see in this world.
It is great to meet you. Ask me anything!
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TheHRLadypodcast #WendySellers #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Wendy Sellers, The HR Lady podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/-1-vJAUMJHQ
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work.
The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want.
Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
Liam Martin
The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know.
My Projects:
Time Doctor
TimeDoctor.com is one of the worlds leading time tracking software for remote teams.
We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity.
Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them.
Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective.
Running Remote Conference
Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders.
Check it out at www.runningremote.com
Running Remote Book
The Running Remote book is focused on asynchronous, remote work methodology.
In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways.
Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance.
Uncover people, technology and operational insights with full access to premium features and unlimited users and groups.
Use your newly gain insights to help your teams be more effective and identify gaps
Prevent burnout, increase engagement through people and operational process optimisations
Gain access to on-demand resources, webinars to guide you and your team
Shared with Public
Improve your team's productivity & performance
Actionable insights to boost visibility, processes and profitability across all teams
Integrated time management
Reduce operational costs
Streamline inefficient process
Ensure organisational compliance
Your productivity lens for your team
Take the guesswork out of managing remote teams
No more worrying or awkward conversations about whether your remote or hybrid teams are working.
Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus.
Interactive time tracking software
Silent time tracking software
Real-time dashboards
Screenshots
Your productivity lens for managers
Spot work bottlenecks & team burnout
Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover.
Timeline report
Project and task management
Team productivity ratings
Work-life balance metrics
Keep teams on track and money in your pocket
Protect your teams, profits, and business outcomes.
Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics.
Payroll reporting
Tool usage
Web & app usage reports
Executive dashboard
Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin.
https://youtu.be/m4zPlCaePJI
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work.
The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want.
Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
Liam Martin
The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know.
My Projects:
Time Doctor
TimeDoctor.com is one of the worlds leading time tracking software for remote teams.
We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity.
Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them.
Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective.
Running Remote Conference
Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders.
Check it out at www.runningremote.com
Running Remote Book
The Running Remote book is focused on asynchronous, remote work methodology.
In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways.
Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance.
Uncover people, technology and operational insights with full access to premium features and unlimited users and groups.
Use your newly gain insights to help your teams be more effective and identify gaps
Prevent burnout, increase engagement through people and operational process optimisations
Gain access to on-demand resources, webinars to guide you and your team
Shared with Public
Improve your team's productivity & performance
Actionable insights to boost visibility, processes and profitability across all teams
Integrated time management
Reduce operational costs
Streamline inefficient process
Ensure organisational compliance
Your productivity lens for your team
Take the guesswork out of managing remote teams
No more worrying or awkward conversations about whether your remote or hybrid teams are working.
Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus.
Interactive time tracking software
Silent time tracking software
Real-time dashboards
Screenshots
Your productivity lens for managers
Spot work bottlenecks & team burnout
Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover.
Timeline report
Project and task management
Team productivity ratings
Work-life balance metrics
Keep teams on track and money in your pocket
Protect your teams, profits, and business outcomes.
Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics.
Payroll reporting
Tool usage
Web & app usage reports
Executive dashboard
Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin.
https://youtu.be/m4zPlCaePJI
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work.
The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want.
Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
Liam Martin
The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know.
My Projects:
Time Doctor
TimeDoctor.com is one of the worlds leading time tracking software for remote teams.
We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity.
Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them.
Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective.
Running Remote Conference
Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders.
Check it out at www.runningremote.com
Running Remote Book
The Running Remote book is focused on asynchronous, remote work methodology.
In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways.
Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance.
Uncover people, technology and operational insights with full access to premium features and unlimited users and groups.
Use your newly gain insights to help your teams be more effective and identify gaps
Prevent burnout, increase engagement through people and operational process optimisations
Gain access to on-demand resources, webinars to guide you and your team
Shared with Public
Improve your team's productivity & performance
Actionable insights to boost visibility, processes and profitability across all teams
Integrated time management
Reduce operational costs
Streamline inefficient process
Ensure organisational compliance
Your productivity lens for your team
Take the guesswork out of managing remote teams
No more worrying or awkward conversations about whether your remote or hybrid teams are working.
Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus.
Interactive time tracking software
Silent time tracking software
Real-time dashboards
Screenshots
Your productivity lens for managers
Spot work bottlenecks & team burnout
Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover.
Timeline report
Project and task management
Team productivity ratings
Work-life balance metrics
Keep teams on track and money in your pocket
Protect your teams, profits, and business outcomes.
Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics.
Payroll reporting
Tool usage
Web & app usage reports
Executive dashboard
Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin.
https://youtu.be/m4zPlCaePJI
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work.
The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want.
Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
Liam Martin
The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know.
My Projects:
Time Doctor
TimeDoctor.com is one of the worlds leading time tracking software for remote teams.
We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity.
Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them.
Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective.
Running Remote Conference
Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders.
Check it out at www.runningremote.com
Running Remote Book
The Running Remote book is focused on asynchronous, remote work methodology.
In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways.
Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance.
Uncover people, technology and operational insights with full access to premium features and unlimited users and groups.
Use your newly gain insights to help your teams be more effective and identify gaps
Prevent burnout, increase engagement through people and operational process optimisations
Gain access to on-demand resources, webinars to guide you and your team
Shared with Public
Improve your team's productivity & performance
Actionable insights to boost visibility, processes and profitability across all teams
Integrated time management
Reduce operational costs
Streamline inefficient process
Ensure organisational compliance
Your productivity lens for your team
Take the guesswork out of managing remote teams
No more worrying or awkward conversations about whether your remote or hybrid teams are working.
Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus.
Interactive time tracking software
Silent time tracking software
Real-time dashboards
Screenshots
Your productivity lens for managers
Spot work bottlenecks & team burnout
Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover.
Timeline report
Project and task management
Team productivity ratings
Work-life balance metrics
Keep teams on track and money in your pocket
Protect your teams, profits, and business outcomes.
Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics.
Payroll reporting
Tool usage
Web & app usage reports
Executive dashboard
Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin.
https://youtu.be/m4zPlCaePJI
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work.
The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want.
Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
Liam Martin
The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know.
My Projects:
Time Doctor
TimeDoctor.com is one of the worlds leading time tracking software for remote teams.
We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity.
Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them.
Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective.
Running Remote Conference
Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders.
Check it out at www.runningremote.com
Running Remote Book
The Running Remote book is focused on asynchronous, remote work methodology.
In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways.
Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance.
Uncover people, technology and operational insights with full access to premium features and unlimited users and groups.
Use your newly gain insights to help your teams be more effective and identify gaps
Prevent burnout, increase engagement through people and operational process optimisations
Gain access to on-demand resources, webinars to guide you and your team
Shared with Public
Improve your team's productivity & performance
Actionable insights to boost visibility, processes and profitability across all teams
Integrated time management
Reduce operational costs
Streamline inefficient process
Ensure organisational compliance
Your productivity lens for your team
Take the guesswork out of managing remote teams
No more worrying or awkward conversations about whether your remote or hybrid teams are working.
Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus.
Interactive time tracking software
Silent time tracking software
Real-time dashboards
Screenshots
Your productivity lens for managers
Spot work bottlenecks & team burnout
Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover.
Timeline report
Project and task management
Team productivity ratings
Work-life balance metrics
Keep teams on track and money in your pocket
Protect your teams, profits, and business outcomes.
Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics.
Payroll reporting
Tool usage
Web & app usage reports
Executive dashboard
Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin.
https://youtu.be/m4zPlCaePJI
Yes, I have permission to use this music as backing a track. From Leandro Kasan, "Hi Alison, thanks so much for your message! Go ahead! Yes you can use the song for your video and use it however you like!"
The Finjan Show hosted by Faris Alami. Shining a light on call center ESL sales with Richard Blank.
Hosted by Faris Alami, The Finjan Show spotlights Entrepreneurship, Globalization, Leadership, Culture and Community. We share insights from the amazing entrepreneurs and leaders that we work with globally, and guests who shedlight on what we call everyday entrepreneurs.
While the world focuses on the millionaire and billionaire, most entrepreneurs and leaders are focused on solving a problem or providing opportunities to the communities in which they work. The Finjan Show shines a light on those that lead an organization that has a positive impact on the community, and those opening a corner store that may serve the community for 5,10, or 20 years. Without feeling it necessary to be RICH with cash, they are RICH in life!
https://youtu.be/Pk53qZqK61w
ABOUT FARIS ALAMI, FOUNDER & CEO
As Founder and CEO of ISM, Faris Alami works with international leaders and entrepreneurs on strategies and implementations, to create an empowering environment for startups and existing businesses to prosper and grow.
Yearly host and keynote speaker of the Global Entrepreneurship Week
Guest, live on stage during programs and events, shows, and podcast including international, national, and local news channels and social media outlets
In the course of his career, Faris has been a special advisor and Entrepreneurial Ecosystem expert with the World Bank, a Business Advisor with Goldman Sachs 10,000 Small Businesses Program, and a Mentor to MBA Students and Entrepreneurs globally.
Facilitating economic and workforce development programs on entrepreneurship, small/medium enterprise development, mentorship, and funding, Faris works with high-ranking officials—presidents of countries, ministries, universities, incubators/accelerators, and economic development groups. He also leads the ISM team in supporting entrepreneurs in underserved communities in finding success.
His insights into, strategies for, and facilitation of entrepreneurship activities have been sought out by more than 61 leaders of nations and organizations. ISM's programs include training entrepreneurs, trainers, and management teams in supporting entrepreneurs, and in technology, retail, workforce development, leadership, and culture-related programs. Faris founded the non-profit Connecting Dots Globally — a STEMprenuerer program in which high school and university students learn to launch a global technology company.
Current Boards:
• Automation Alley International Center, Advisory Board
• Center For The Study Of Citizenship at Wayne State University
• Executive Board of Directors/Vice Chair GlobalTies Detroit
• Leadership Oakland, Board of Directors
• Franklin University MBA Advisory Board Member
• American Lung Association, Board Member
• Oakland Livingston Human Service Agency Board Member
• George Washington University School of Business Advisory Board Member
• U.S. Global Leadership Coalition Michigan Advisory Committee
Sample Professional Honors and Awards:
• Leader of Leaders Award
• Corp! Diversity Business Leader Award
• Professional Resource Business Award
• KNF Appreciation Award
• Global Entrepreneurship Week Host & Keynote Speaker
Prior Boards, Committees and Award:
• The Oakland County Employment Diversity Council (OCEDC)
• Automation Alley Workforce Committee
• Troy Chamber of Commerce Workforce Leadership Council
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#FarisAlami #thefinjanshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Faris Alami, the finjan show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Pk53qZqK61w
The Finjan Show hosted by Faris Alami. Shining a light on call center ESL sales with Richard Blank.
Hosted by Faris Alami, The Finjan Show spotlights Entrepreneurship, Globalization, Leadership, Culture and Community. We share insights from the amazing entrepreneurs and leaders that we work with globally, and guests who shedlight on what we call everyday entrepreneurs.
While the world focuses on the millionaire and billionaire, most entrepreneurs and leaders are focused on solving a problem or providing opportunities to the communities in which they work. The Finjan Show shines a light on those that lead an organization that has a positive impact on the community, and those opening a corner store that may serve the community for 5,10, or 20 years. Without feeling it necessary to be RICH with cash, they are RICH in life!
https://youtu.be/Pk53qZqK61w
ABOUT FARIS ALAMI, FOUNDER & CEO
As Founder and CEO of ISM, Faris Alami works with international leaders and entrepreneurs on strategies and implementations, to create an empowering environment for startups and existing businesses to prosper and grow.
Yearly host and keynote speaker of the Global Entrepreneurship Week
Guest, live on stage during programs and events, shows, and podcast including international, national, and local news channels and social media outlets
In the course of his career, Faris has been a special advisor and Entrepreneurial Ecosystem expert with the World Bank, a Business Advisor with Goldman Sachs 10,000 Small Businesses Program, and a Mentor to MBA Students and Entrepreneurs globally.
Facilitating economic and workforce development programs on entrepreneurship, small/medium enterprise development, mentorship, and funding, Faris works with high-ranking officials—presidents of countries, ministries, universities, incubators/accelerators, and economic development groups. He also leads the ISM team in supporting entrepreneurs in underserved communities in finding success.
His insights into, strategies for, and facilitation of entrepreneurship activities have been sought out by more than 61 leaders of nations and organizations. ISM's programs include training entrepreneurs, trainers, and management teams in supporting entrepreneurs, and in technology, retail, workforce development, leadership, and culture-related programs. Faris founded the non-profit Connecting Dots Globally — a STEMprenuerer program in which high school and university students learn to launch a global technology company.
Current Boards:
• Automation Alley International Center, Advisory Board
• Center For The Study Of Citizenship at Wayne State University
• Executive Board of Directors/Vice Chair GlobalTies Detroit
• Leadership Oakland, Board of Directors
• Franklin University MBA Advisory Board Member
• American Lung Association, Board Member
• Oakland Livingston Human Service Agency Board Member
• George Washington University School of Business Advisory Board Member
• U.S. Global Leadership Coalition Michigan Advisory Committee
Sample Professional Honors and Awards:
• Leader of Leaders Award
• Corp! Diversity Business Leader Award
• Professional Resource Business Award
• KNF Appreciation Award
• Global Entrepreneurship Week Host & Keynote Speaker
Prior Boards, Committees and Award:
• The Oakland County Employment Diversity Council (OCEDC)
• Automation Alley Workforce Committee
• Troy Chamber of Commerce Workforce Leadership Council
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#FarisAlami #thefinjanshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Faris Alami, the finjan show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Pk53qZqK61w
The Finjan Show hosted by Faris Alami. Shining a light on call center ESL sales with Richard Blank.
Hosted by Faris Alami, The Finjan Show spotlights Entrepreneurship, Globalization, Leadership, Culture and Community. We share insights from the amazing entrepreneurs and leaders that we work with globally, and guests who shedlight on what we call everyday entrepreneurs.
While the world focuses on the millionaire and billionaire, most entrepreneurs and leaders are focused on solving a problem or providing opportunities to the communities in which they work. The Finjan Show shines a light on those that lead an organization that has a positive impact on the community, and those opening a corner store that may serve the community for 5,10, or 20 years. Without feeling it necessary to be RICH with cash, they are RICH in life!
https://youtu.be/Pk53qZqK61w
ABOUT FARIS ALAMI, FOUNDER & CEO
As Founder and CEO of ISM, Faris Alami works with international leaders and entrepreneurs on strategies and implementations, to create an empowering environment for startups and existing businesses to prosper and grow.
Yearly host and keynote speaker of the Global Entrepreneurship Week
Guest, live on stage during programs and events, shows, and podcast including international, national, and local news channels and social media outlets
In the course of his career, Faris has been a special advisor and Entrepreneurial Ecosystem expert with the World Bank, a Business Advisor with Goldman Sachs 10,000 Small Businesses Program, and a Mentor to MBA Students and Entrepreneurs globally.
Facilitating economic and workforce development programs on entrepreneurship, small/medium enterprise development, mentorship, and funding, Faris works with high-ranking officials—presidents of countries, ministries, universities, incubators/accelerators, and economic development groups. He also leads the ISM team in supporting entrepreneurs in underserved communities in finding success.
His insights into, strategies for, and facilitation of entrepreneurship activities have been sought out by more than 61 leaders of nations and organizations. ISM's programs include training entrepreneurs, trainers, and management teams in supporting entrepreneurs, and in technology, retail, workforce development, leadership, and culture-related programs. Faris founded the non-profit Connecting Dots Globally — a STEMprenuerer program in which high school and university students learn to launch a global technology company.
Current Boards:
• Automation Alley International Center, Advisory Board
• Center For The Study Of Citizenship at Wayne State University
• Executive Board of Directors/Vice Chair GlobalTies Detroit
• Leadership Oakland, Board of Directors
• Franklin University MBA Advisory Board Member
• American Lung Association, Board Member
• Oakland Livingston Human Service Agency Board Member
• George Washington University School of Business Advisory Board Member
• U.S. Global Leadership Coalition Michigan Advisory Committee
Sample Professional Honors and Awards:
• Leader of Leaders Award
• Corp! Diversity Business Leader Award
• Professional Resource Business Award
• KNF Appreciation Award
• Global Entrepreneurship Week Host & Keynote Speaker
Prior Boards, Committees and Award:
• The Oakland County Employment Diversity Council (OCEDC)
• Automation Alley Workforce Committee
• Troy Chamber of Commerce Workforce Leadership Council
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#FarisAlami #thefinjanshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Faris Alami, the finjan show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Pk53qZqK61w
