To download all pdf lectures : https://www.arabsharing.com/do.php?id=334984 https://www.raed.net/file?id=950216 https://top4top.io/downloadf-3153x1tsy0-zip.html https://top4top.me/5WdlV6Ss2XqRfZ2/file
Yes, I have permission to use this music as backing a track. From Leandro Kasan, "Hi Alison, thanks so much for your message! Go ahead! Yes you can use the song for your video and use it however you like!"
https://rebrand.ly/try-superaffiliate-free-training
Affiliate marketing is a booming industry, now worth billions, and growing each year. To succeed in this space, many turn to John Crestani's Super Affiliate System, a comprehensive program that simplifies making money through online businesses using effective digital marketing techniques.
Here are some up-to-date statistics about the affiliate marketing industry:
Industry Value: The global affiliate marketing industry is valued at over $17 billion as of 2023, with consistent annual growth expected to continue.
Growth Rate: Affiliate marketing spending in the U.S. has grown at an average annual rate of 10% over the past decade, with spending expected to reach nearly $13 billion by 2024.
Share of Digital Marketing: Affiliate marketing accounts for approximately 15% of all digital media revenue, making it one of the four largest sources of eCommerce orders.
Earnings Potential: According to a survey by VigLink, 65% of affiliate marketers earn over $10,000 annually, while the top 9% make more than $50,000 annually.
Conversion Rates: The average conversion rate in affiliate marketing across all industries is 0.5% - 1%. However, top-performing affiliates can see conversion rates as high as 5% or more.
Top Industries: The most popular niches in affiliate marketing include fashion, sports, health & wellness, and technology, with fashion and sports being particularly lucrative.
Global Reach: Over 80% of brands run affiliate marketing programs, and nearly 85% of publishers leverage affiliate marketing to generate revenue.
Influence of Content: 67% of affiliate marketers report that blogs and content marketing are their most effective strategies for driving conversions.
Mobile Impact: Mobile affiliate marketing is rapidly growing, with mobile accounting for over 50% of affiliate-driven traffic in many industries.
Platform Usage: 81% of advertisers and 84% of publishers in the U.S. engage in affiliate marketing, demonstrating its widespread adoption across the industry.
These statistics highlight the significant impact and continued growth of affiliate marketing as a key component of digital marketing strategies globally.
Overview of the Super Affiliate System
John Crestani's Super Affiliate System is a 6-week course designed to teach you the ins and outs of affiliate marketing. Whether you're a newbie looking to make your first online income or a seasoned marketer aiming to refine your skills, this system provides valuable insights and strategies to enhance your success.
Key Takeaways:
Legit and Effective: The Super Affiliate System is a legitimate course that covers everything from the basics to advanced affiliate marketing strategies, including paid advertising like Facebook ads.
Comprehensive Training: The program is designed to teach you how to generate passive income through digital marketing, with a strong emphasis on conversion strategies.
Core Elements of the Super Affiliate System
Understanding the fundamentals of the Super Affiliate System is crucial for anyone aiming to succeed in affiliate marketing. John Crestani, a well-known internet entrepreneur, provides the strategies and knowledge needed to excel in the competitive online space.
Affiliate Marketing Basics:
Affiliate marketing involves promoting products and earning a commission for each sale. The Super Affiliate System teaches you how to create compelling ads and messages that resonate with potential buyers by understanding their needs and motivations. This approach allows you to connect with your audience on a deeper level, driving more sales and increasing your profits.
Advanced Marketing Strategies:
In addition to the basics, the system also covers more advanced marketing techniques. You’ll learn how to craft content that truly engages your audience, using proven strategies that encourage them to take action. By mastering these techniques, you can build strong relationships with your audience, fostering trust and loyalty that translate into higher sales.
Exploring the Auto Webinar Funnel
One of the standout features of the Super Affiliate System is its auto webinar funnel, a powerful tool that automates the sales process and significantly boosts conversion rates.
How It Works:
The auto webinar funnel is designed to engage your audience through educational and persuasive webinars. These automated presentations guide viewers through your sales pitch, highlighting the value of your offer and encouraging them to take action.
Maximizing Conversion Rates:
The funnel's effectiveness lies in its ability to make the sales process more personalized and engaging. By using dynamic slides and targeted messaging, the funnel increases the likelihood of viewers becoming buyers. This seamless integration across multiple marketing channels ensures that your message reaches a wider audience, making it easier to capture leads and convert them into customers.
Crafting Compelling Content
Creating content that resonates with your audience is a key component of successful affiliate marketing. The Super Affiliate System teaches you how to craft messages that connect with your target audience on a personal level.
Understanding Your Audience:
To create effective content, you need to know your audience inside and out. By understanding their needs, desires, and pain points, you can tailor your content to address their specific concerns, making it more likely that they’ll engage with your message.
Engaging Webinars:
Webinars are an excellent way to deliver valuable information to your audience. The Super Affiliate System teaches you how to create webinars that not only inform but also captivate your audience. By incorporating interactive elements like polls and Q&A sessions, along with compelling visuals, you can keep your viewers engaged from start to finish.
Effective Calls-to-Action:
A strong call-to-action (CTA) is essential in guiding your audience towards taking the desired action. The Super Affiliate System shows you how to craft CTAs that highlight the benefits of your offer and create a sense of urgency, encouraging immediate responses.
Harnessing the Power of Email Marketing
Email marketing is a vital component of any successful affiliate marketing strategy. The Super Affiliate System provides comprehensive training on how to build and nurture a responsive subscriber list that drives sales.
Building a Subscriber List:
Attracting the right subscribers is crucial to the success of your email campaigns. The Super Affiliate System teaches you how to create enticing lead magnets, such as ebooks or templates, to encourage visitors to subscribe. Additionally, it covers how to optimize your website with strategically placed opt-in forms to capture visitor information.
Lead Nurturing for Sales Generation:
Once you’ve built your list, the next step is to nurture these leads into customers. The system provides strategies for segmenting your list and sending targeted content that guides subscribers through the buying process. By providing valuable, educational content, you can build trust with your audience, increasing the likelihood of conversions.
Email Marketing and Webinars:
When combined with the auto webinar funnel, email marketing becomes even more powerful. The Super Affiliate System shows you how to use targeted emails to drive webinar registrations and encourage viewers to take action, thereby maximizing your sales opportunities.
Optimizing Conversion Rates
In affiliate marketing, optimizing your conversion rates is crucial to maximizing your return on investment. The Super Affiliate System offers several strategies to help you achieve this.
Split Testing:
Split testing, or A/B testing, is a technique that involves creating two versions of a page or ad to see which performs better. The Super Affiliate System teaches you how to use this method to determine what resonates most with your audience, allowing you to refine your messaging and design for maximum impact.
Dynamic Retargeting:
Dynamic retargeting is another powerful strategy covered in the system. This approach involves serving personalized ads to users who have previously visited your site, increasing the likelihood that they’ll return and complete a purchase.
Continuous Improvement:
Success in affiliate marketing requires constant refinement of your strategies. The Super Affiliate System emphasizes the importance of ongoing optimization to stay ahead of the competition and continually improve your conversion rates.
Scaling Your Business for Long-Term Success
Growing your affiliate marketing business is essential for achieving long-term success. The Super Affiliate System provides strategies for identifying profitable opportunities, expanding your reach, and establishing yourself as a market leader.
Identifying Opportunities:
The Super Affiliate System teaches you how to spot and capitalize on new market trends and customer needs, allowing you to stay ahead of the competition and continue growing your business.
Expanding Your Reach:
To scale your business, it’s important to diversify your marketing efforts. The system covers how to use social media, content marketing, and strategic partnerships to reach a broader audience and drive more traffic to your offers.
Establishing Market Leadership:
Becoming a leader in your niche requires delivering high-quality products, services, and information consistently. The Super Affiliate System shows you how to build strong customer relationships and establish yourself as an authority in your field, ensuring long-term success.
Pros of the Super Affiliate System
The Super Affiliate System offers several benefits for those looking to succeed in affiliate marketing:
Comprehensive Training: The system covers all aspects of affiliate marketing, from the basics to advanced strategies, making it suitable for marketers at all levels.
Proven Strategies: John Crestani shares his own successful strategies, which have been tested and proven to work in the real world.
Community Support: The system includes access to a supportive community of marketers, live webinars, and weekly Q&A sessions.
Mentorship: Crestani’s mentorship provides valuable insights and guidance, especially for those new to affiliate marketing.
Cons to Consider
While the Super Affiliate System has many benefits, there are a few potential drawbacks to keep in mind:
Cost: The system requires a financial investment, which may not be feasible for everyone.
Overwhelming for Beginners: The sheer volume of information can be overwhelming for those new to affiliate marketing.
No Guaranteed Success: While the system provides the tools and strategies needed for success, actual results depend on various factors, including individual effort and market conditions.
Is the Super Affiliate System Worth the Investment?
Deciding whether to invest in the Super Affiliate System depends on your goals, commitment, and budget. If you’re serious about building a successful affiliate marketing business and are willing to put in the time and effort, the system offers valuable training and strategies that can help you achieve your goals. However, it’s important to assess your financial situation and ensure that you’re prepared to make the necessary investment.
Conclusion
John Crestani's Super Affiliate System is a powerful tool for anyone looking to succeed in affiliate marketing. With its comprehensive training, proven strategies, and supportive community, the system provides everything you need to build a profitable online business. Whether you’re just starting out or looking to take your marketing efforts to the next level, the Super Affiliate System can help you achieve your goals and move closer to financial independence.
FAQ
What is the Super Affiliate System?
The Super Affiliate System is a comprehensive training program designed to teach you how to succeed in affiliate marketing using big-ticket affiliate marketing schemes.
What are the key components of the Super Affiliate System?
The system covers marketing principles, content creation, email marketing, and advanced conversion rate optimization techniques.
How does the auto webinar funnel work within the Super Affiliate System?
The auto webinar funnel automates the sales process, using engaging webinars to educate and persuade viewers, ultimately driving sales.
How does email marketing fit into the Super Affiliate System?
Email marketing is a core component, helping you build and nurture a responsive subscriber list that drives conversions.
What are the advanced tactics for optimizing conversion rates in the Super Affiliate System?
The system teaches strategies like split testing and dynamic retargeting to maximize your conversion rates.
How can I scale my affiliate marketing business using the Super Affiliate System?
The system provides strategies for identifying profitable opportunities, expanding your reach, and establishing market leadership.
Are there any drawbacks to consider with the Super Affiliate System?
Potential drawbacks include the cost, the overwhelming amount of information for beginners, and the fact that success is not guaranteed.
The Inventive Journey. A Podcast For Entrepreneurs. "Fortune Favors The Brave" with Richard Blank.
Welcome to The Inventive Journey podcast, where we dive into the fascinating stories of startup and small business owners. Join us as we explore the twists and turns of their journey, from the halls of high school to the challenges and triumphs of today. Get inspired, gain insights, and learn from the experiences of entrepreneurs who dared to dream and turned their ideas into reality. Tune in for captivating conversations, valuable lessons, and the secrets behind building a successful venture. Subscribe now and embark on an inventive journey of your own!"
Take a journey with different entrepreneurs and inventors on their path to startups and small businesses to hear their ups and downs, their successes and failures, and how their journey has been on the startup road. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.
Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.
https://youtu.be/tsmSN5MvMDM
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Inventivejourneypodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive journey podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
The Inventive Journey. A Podcast For Entrepreneurs. Get inspired and gain insights with Richard Blank.
https://youtu.be/tsmSN5MvMDM
The Inventive Journey. A Podcast For Entrepreneurs. "Fortune Favors The Brave" with Richard Blank.
Welcome to The Inventive Journey podcast, where we dive into the fascinating stories of startup and small business owners. Join us as we explore the twists and turns of their journey, from the halls of high school to the challenges and triumphs of today. Get inspired, gain insights, and learn from the experiences of entrepreneurs who dared to dream and turned their ideas into reality. Tune in for captivating conversations, valuable lessons, and the secrets behind building a successful venture. Subscribe now and embark on an inventive journey of your own!"
Take a journey with different entrepreneurs and inventors on their path to startups and small businesses to hear their ups and downs, their successes and failures, and how their journey has been on the startup road. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.
Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want.
https://youtu.be/tsmSN5MvMDM
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Inventivejourneypodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive journey podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
The Inventive Journey. A Podcast For Entrepreneurs. Get inspired and gain insights with Richard Blank.
https://youtu.be/tsmSN5MvMDM
The Inventive Growth podcast with Devin Miller. Priceless Advice For Entrepreneurs by Richard Blank.
Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world!
I'm typically affected most by the actions of third parties, a consequence I willingly accepted when I signed up for this journey. The toll includes stress, late nights, and early mornings, but what truly concerns me is the disappointment from individuals I've invested in or relied upon who don't follow through. While I don't expect lifelong commitment, certain responsibilities are crucial. My current focus is on my own well-being, resilience, and the need to decompress. I make time for myself by working out in the mornings, washing my convertible on Sundays, and indulging in my passion for classic pinball machines. Most importantly, I've learned not to be too hard on myself. "Balancing Commitments and Self-Care" Growth Advice For Entrepreneurs w/ Richard Blank
https://youtu.be/Bpd6Yote8nY
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Inventivegrowthpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive growth podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Bpd6Yote8nY
The Inventive Growth podcast with Devin Miller. Priceless Advice For Entrepreneurs by Richard Blank.
Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world!
I'm typically affected most by the actions of third parties, a consequence I willingly accepted when I signed up for this journey. The toll includes stress, late nights, and early mornings, but what truly concerns me is the disappointment from individuals I've invested in or relied upon who don't follow through. While I don't expect lifelong commitment, certain responsibilities are crucial. My current focus is on my own well-being, resilience, and the need to decompress. I make time for myself by working out in the mornings, washing my convertible on Sundays, and indulging in my passion for classic pinball machines. Most importantly, I've learned not to be too hard on myself. "Balancing Commitments and Self-Care" Growth Advice For Entrepreneurs w/ Richard Blank
https://youtu.be/Bpd6Yote8nY
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Inventivegrowthpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive growth podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Bpd6Yote8nY
The Inventive Growth podcast with Devin Miller. Priceless Advice For Entrepreneurs by Richard Blank.
Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world!
I'm typically affected most by the actions of third parties, a consequence I willingly accepted when I signed up for this journey. The toll includes stress, late nights, and early mornings, but what truly concerns me is the disappointment from individuals I've invested in or relied upon who don't follow through. While I don't expect lifelong commitment, certain responsibilities are crucial. My current focus is on my own well-being, resilience, and the need to decompress. I make time for myself by working out in the mornings, washing my convertible on Sundays, and indulging in my passion for classic pinball machines. Most importantly, I've learned not to be too hard on myself. "Balancing Commitments and Self-Care" Growth Advice For Entrepreneurs w/ Richard Blank
https://youtu.be/Bpd6Yote8nY
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Inventivegrowthpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive growth podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Bpd6Yote8nY
The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurdles, triumphs, and lessons learned along the way, providing inspiration and practical insights for anyone looking to embark on their own business venture. "Inventive Founder" is the go-to podcast for stories of innovation, resilience, and the spirit
Just not take it personal. I think the first time I experienced my first agent leaving me after investing so much time in them, it crushed me. But then the philosophy of 'me today, you tomorrow' kicked in. I'm not still at the first job I had back in Philadelphia working on Delaware Avenue. No, I'm not there anymore. People go through different stages, and they can move forward. And this is what I do know: if I fulfilled my obligation to them by respecting them, giving them stable employment, and investing in them, the outcome is okay with me because I just don't know, what's happening in their personal lives. There could be something that's influencing their decision that they're not telling me about.
Explore the podcast
The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
https://youtu.be/kO1acJUQ7xE
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #InventiveFounderpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive founder podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
The Inventive Founder podcast created by Miller IP Law "Not Take It Personal" from CEO Richard Blank
https://youtu.be/kO1acJUQ7xE
The Inventive Founder podcast created by Miller IP. The "Just Not Take It Personal" business technique from Richard Blank
The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurdles, triumphs, and lessons learned along the way, providing inspiration and practical insights for anyone looking to embark on their own business venture. "Inventive Founder" is the go-to podcast for stories of innovation, resilience, and the spirit
Just not take it personal. I think the first time I experienced my first agent leaving me after investing so much time in them, it crushed me. But then the philosophy of 'me today, you tomorrow' kicked in. I'm not still at the first job I had back in Philadelphia working on Delaware Avenue. No, I'm not there anymore. People go through different stages, and they can move forward. And this is what I do know: if I fulfilled my obligation to them by respecting them, giving them stable employment, and investing in them, the outcome is okay with me because I just don't know, what's happening in their personal lives. There could be something that's influencing their decision that they're not telling me about.
Explore the podcast
The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
https://youtu.be/kO1acJUQ7xE
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #InventiveFounderpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
miller ip law, Devin Miller, The inventive founder podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
The Inventive Founder podcast created by Miller IP Law "Not Take It Personal" from CEO Richard Blank
https://youtu.be/kO1acJUQ7xE
Yes, I have permission to use this music as backing a track. From Leandro Kasan, "Hi Alison, thanks so much for your message! Go ahead! Yes you can use the song for your video and use it however you like!"
Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank
The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
https://youtu.be/fWpandBrocY
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Theinventiveexpertspodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Miller IP Law, Devin Miller, The inventive experts podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/fWpandBrocY
Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank
The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
https://youtu.be/fWpandBrocY
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Theinventiveexpertspodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Miller IP Law, Devin Miller, The inventive experts podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/fWpandBrocY
Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank
The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it.
Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you.
We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives.
https://youtu.be/fWpandBrocY
In addition to having extensive legal experience:
- Our attorneys have startup experience to offer both legal and startup advice
- We offer transparent pricing with flat fees
- We offer affordable options specifically tailored to each business's plans and goals
WHAT MAKES MILLER IP "THE STARTUP LAWYERS"
Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses.
Our Approach:
At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile.
Services We Offer:
Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations.
Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill.
Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently.
Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights.
Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights.
Why Choose Miller IP Law:
Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor.
Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints.
Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options.
Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality.
Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help.
We got tired of watching startups and small businesses being taken advantage of, so.....
We decided to do something about it!
True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest.
Our revolutionary way of doing things:
1) Provides you with a clear understanding of what you need
2) Know how much things cost before you get started
Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets.
Greatest Professional Mentor
My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property.
BYU & Case Western Reserve ALUMNI
Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#MillerIPLaw #DevinMiller #Theinventiveexpertspodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Miller IP Law, Devin Miller, The inventive experts podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/fWpandBrocY
The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank
For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company culture, navigating difficult conversations and more. Find all the no-nonsense HR and Management advice you need.
Wendy Sellers and ** engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them.
They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture.
https://youtu.be/-1-vJAUMJHQ
As seen in USA Today and International Business Times, Wendy Sellers, The HR Lady, a seasoned HR consultant, educator, and author, delves into the core of management challenges, leadership development, and becoming an employer of choice with authenticity and a refreshing directness. Wendy’s no-nonsense attitude, and her co-host ** are here to spice up your management game. **, who is a rockstar and event emcee with an amazing radio voice, and many expert guests offer actionable strategies and a touch of humor to lighten the load.
Tune in to transform the way you think about HR, management, and leadership. Whether you are an HR professional, a manager looking to enhance your leadership skills, or someone interested in the complexities of workplace management, “The HR Lady” is your go-to resource for expert insights and real-world solutions. Craving more? Dive into their “HR Empowerment” podcast (by Aurora Training Advantage) for deeper discussions in a 5-day series format.
Wendy Sellers, The HR Lady
The needs of business today have changed. Even if your main priority is the bottom line (which it should be), business owners and managers need to understand about the relationships where people feel respected, valued, and trusted are the main items that drive the bottom line (into the red or green).
Wendy Sellers, The HR Lady®, can help! Wendy offers expert HR advice, management training and conference speaking to handle pesky employee challenges while becoming and staying an employer of choice. Attract. Retain. Repeat.
www.thehrlady.com
Wendy Sellers, Wendy The HR Lady, The HR Lady, HR consultant, HR advisor, Retention, Employee Retention, Engagement, Employee Engagement, Management Training Program, Management Training, Training Consultant, Manager Training Topics, Management Books, Manager Training
Subscribe to my YouTube channel here @managertrainingtopics
As seen In USA Today and International Business Times, I am Wendy Sellers, The HR Lady®. After completing my undergraduate degree early and then my master’s degree in healthcare administration in Northeastern Pennsylvania, I headed to the sunshine state of Florida to start my career. I wasn’t sure what that meant yet because I was not thrilled with the slow pace of healthcare administration.
Well, I was in an elevator with my paper resume in hand, headed to an interview when a woman got in and asked if I could do Human Resources, and I told her I probably could figure it out. This was because I had hands-on experience in both retail and restaurant management, which involved managing employees. It turns out she was a recruiter and had a role for me at a small architectural engineering firm in the Orlando area of Florida.
Let me tell you that those first two degrees did not prepare me for dealing with employees. However, they did prepare me for a boatload of compliance nightmares and critical thinking. I eventually returned to school again to get a master’s in human resources and a handful of HR-related certifications and licensures, too.
That small firm grew organically and then through mergers and acquisitions. It grew across the nation and the world. I was fortunate to have an amazing set of leaders there that allowed me to grow. I now have over 25 years of experience in supervisor and manager training, HR education and operations, corporate culture, recruiting, downsizing, change management, and strategy - to name a few.
My sometimes painful experience has been acquired at companies of different categories, sizes, and ownership types. This includes for-profits, non-profits, government agencies, and defense contractors. Now, I aim to guide you, and therefore your company, through periods of growth and change using uncomplicated training, direct and to-the-point advisory services, and easy-to-access HR tools and resources.
My straightforward style means I do not sugar-coat things (respectfully, of course). I believe that people are a company’s greatest asset and should be treated as such. That means training and empowering managers, supervisors, and employees to be successful in their roles. I train administrators on HR compliance and managers on the rest: the people part, from hiring to termination.
My vision is "To help leaders create successful companies that employees do not desperately want a vacation from." Why? Well, because I desire to be the change I want to see in this world.
It is great to meet you. Ask me anything!
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TheHRLadypodcast #WendySellers #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Wendy Sellers, The HR Lady podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/-1-vJAUMJHQ
The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank
For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company culture, navigating difficult conversations and more. Find all the no-nonsense HR and Management advice you need.
Wendy Sellers and ** engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them.
They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture.
https://youtu.be/-1-vJAUMJHQ
As seen in USA Today and International Business Times, Wendy Sellers, The HR Lady, a seasoned HR consultant, educator, and author, delves into the core of management challenges, leadership development, and becoming an employer of choice with authenticity and a refreshing directness. Wendy’s no-nonsense attitude, and her co-host ** are here to spice up your management game. **, who is a rockstar and event emcee with an amazing radio voice, and many expert guests offer actionable strategies and a touch of humor to lighten the load.
Tune in to transform the way you think about HR, management, and leadership. Whether you are an HR professional, a manager looking to enhance your leadership skills, or someone interested in the complexities of workplace management, “The HR Lady” is your go-to resource for expert insights and real-world solutions. Craving more? Dive into their “HR Empowerment” podcast (by Aurora Training Advantage) for deeper discussions in a 5-day series format.
Wendy Sellers, The HR Lady
The needs of business today have changed. Even if your main priority is the bottom line (which it should be), business owners and managers need to understand about the relationships where people feel respected, valued, and trusted are the main items that drive the bottom line (into the red or green).
Wendy Sellers, The HR Lady®, can help! Wendy offers expert HR advice, management training and conference speaking to handle pesky employee challenges while becoming and staying an employer of choice. Attract. Retain. Repeat.
www.thehrlady.com
Wendy Sellers, Wendy The HR Lady, The HR Lady, HR consultant, HR advisor, Retention, Employee Retention, Engagement, Employee Engagement, Management Training Program, Management Training, Training Consultant, Manager Training Topics, Management Books, Manager Training
Subscribe to my YouTube channel here @managertrainingtopics
As seen In USA Today and International Business Times, I am Wendy Sellers, The HR Lady®. After completing my undergraduate degree early and then my master’s degree in healthcare administration in Northeastern Pennsylvania, I headed to the sunshine state of Florida to start my career. I wasn’t sure what that meant yet because I was not thrilled with the slow pace of healthcare administration.
Well, I was in an elevator with my paper resume in hand, headed to an interview when a woman got in and asked if I could do Human Resources, and I told her I probably could figure it out. This was because I had hands-on experience in both retail and restaurant management, which involved managing employees. It turns out she was a recruiter and had a role for me at a small architectural engineering firm in the Orlando area of Florida.
Let me tell you that those first two degrees did not prepare me for dealing with employees. However, they did prepare me for a boatload of compliance nightmares and critical thinking. I eventually returned to school again to get a master’s in human resources and a handful of HR-related certifications and licensures, too.
That small firm grew organically and then through mergers and acquisitions. It grew across the nation and the world. I was fortunate to have an amazing set of leaders there that allowed me to grow. I now have over 25 years of experience in supervisor and manager training, HR education and operations, corporate culture, recruiting, downsizing, change management, and strategy - to name a few.
My sometimes painful experience has been acquired at companies of different categories, sizes, and ownership types. This includes for-profits, non-profits, government agencies, and defense contractors. Now, I aim to guide you, and therefore your company, through periods of growth and change using uncomplicated training, direct and to-the-point advisory services, and easy-to-access HR tools and resources.
My straightforward style means I do not sugar-coat things (respectfully, of course). I believe that people are a company’s greatest asset and should be treated as such. That means training and empowering managers, supervisors, and employees to be successful in their roles. I train administrators on HR compliance and managers on the rest: the people part, from hiring to termination.
My vision is "To help leaders create successful companies that employees do not desperately want a vacation from." Why? Well, because I desire to be the change I want to see in this world.
It is great to meet you. Ask me anything!
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TheHRLadypodcast #WendySellers #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Wendy Sellers, The HR Lady podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/-1-vJAUMJHQ
The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank
For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company culture, navigating difficult conversations and more. Find all the no-nonsense HR and Management advice you need.
Wendy Sellers and ** engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them.
They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture.
https://youtu.be/-1-vJAUMJHQ
As seen in USA Today and International Business Times, Wendy Sellers, The HR Lady, a seasoned HR consultant, educator, and author, delves into the core of management challenges, leadership development, and becoming an employer of choice with authenticity and a refreshing directness. Wendy’s no-nonsense attitude, and her co-host ** are here to spice up your management game. **, who is a rockstar and event emcee with an amazing radio voice, and many expert guests offer actionable strategies and a touch of humor to lighten the load.
Tune in to transform the way you think about HR, management, and leadership. Whether you are an HR professional, a manager looking to enhance your leadership skills, or someone interested in the complexities of workplace management, “The HR Lady” is your go-to resource for expert insights and real-world solutions. Craving more? Dive into their “HR Empowerment” podcast (by Aurora Training Advantage) for deeper discussions in a 5-day series format.
Wendy Sellers, The HR Lady
The needs of business today have changed. Even if your main priority is the bottom line (which it should be), business owners and managers need to understand about the relationships where people feel respected, valued, and trusted are the main items that drive the bottom line (into the red or green).
Wendy Sellers, The HR Lady®, can help! Wendy offers expert HR advice, management training and conference speaking to handle pesky employee challenges while becoming and staying an employer of choice. Attract. Retain. Repeat.
www.thehrlady.com
Wendy Sellers, Wendy The HR Lady, The HR Lady, HR consultant, HR advisor, Retention, Employee Retention, Engagement, Employee Engagement, Management Training Program, Management Training, Training Consultant, Manager Training Topics, Management Books, Manager Training
Subscribe to my YouTube channel here @managertrainingtopics
As seen In USA Today and International Business Times, I am Wendy Sellers, The HR Lady®. After completing my undergraduate degree early and then my master’s degree in healthcare administration in Northeastern Pennsylvania, I headed to the sunshine state of Florida to start my career. I wasn’t sure what that meant yet because I was not thrilled with the slow pace of healthcare administration.
Well, I was in an elevator with my paper resume in hand, headed to an interview when a woman got in and asked if I could do Human Resources, and I told her I probably could figure it out. This was because I had hands-on experience in both retail and restaurant management, which involved managing employees. It turns out she was a recruiter and had a role for me at a small architectural engineering firm in the Orlando area of Florida.
Let me tell you that those first two degrees did not prepare me for dealing with employees. However, they did prepare me for a boatload of compliance nightmares and critical thinking. I eventually returned to school again to get a master’s in human resources and a handful of HR-related certifications and licensures, too.
That small firm grew organically and then through mergers and acquisitions. It grew across the nation and the world. I was fortunate to have an amazing set of leaders there that allowed me to grow. I now have over 25 years of experience in supervisor and manager training, HR education and operations, corporate culture, recruiting, downsizing, change management, and strategy - to name a few.
My sometimes painful experience has been acquired at companies of different categories, sizes, and ownership types. This includes for-profits, non-profits, government agencies, and defense contractors. Now, I aim to guide you, and therefore your company, through periods of growth and change using uncomplicated training, direct and to-the-point advisory services, and easy-to-access HR tools and resources.
My straightforward style means I do not sugar-coat things (respectfully, of course). I believe that people are a company’s greatest asset and should be treated as such. That means training and empowering managers, supervisors, and employees to be successful in their roles. I train administrators on HR compliance and managers on the rest: the people part, from hiring to termination.
My vision is "To help leaders create successful companies that employees do not desperately want a vacation from." Why? Well, because I desire to be the change I want to see in this world.
It is great to meet you. Ask me anything!
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TheHRLadypodcast #WendySellers #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Wendy Sellers, The HR Lady podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/-1-vJAUMJHQ
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work.
The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want.
Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
Liam Martin
The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know.
My Projects:
Time Doctor
TimeDoctor.com is one of the worlds leading time tracking software for remote teams.
We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity.
Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them.
Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective.
Running Remote Conference
Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders.
Check it out at www.runningremote.com
Running Remote Book
The Running Remote book is focused on asynchronous, remote work methodology.
In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways.
Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance.
Uncover people, technology and operational insights with full access to premium features and unlimited users and groups.
Use your newly gain insights to help your teams be more effective and identify gaps
Prevent burnout, increase engagement through people and operational process optimisations
Gain access to on-demand resources, webinars to guide you and your team
Shared with Public
Improve your team's productivity & performance
Actionable insights to boost visibility, processes and profitability across all teams
Integrated time management
Reduce operational costs
Streamline inefficient process
Ensure organisational compliance
Your productivity lens for your team
Take the guesswork out of managing remote teams
No more worrying or awkward conversations about whether your remote or hybrid teams are working.
Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus.
Interactive time tracking software
Silent time tracking software
Real-time dashboards
Screenshots
Your productivity lens for managers
Spot work bottlenecks & team burnout
Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover.
Timeline report
Project and task management
Team productivity ratings
Work-life balance metrics
Keep teams on track and money in your pocket
Protect your teams, profits, and business outcomes.
Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics.
Payroll reporting
Tool usage
Web & app usage reports
Executive dashboard
Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin.
https://youtu.be/m4zPlCaePJI
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work.
The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want.
Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
Liam Martin
The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know.
My Projects:
Time Doctor
TimeDoctor.com is one of the worlds leading time tracking software for remote teams.
We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity.
Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them.
Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective.
Running Remote Conference
Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders.
Check it out at www.runningremote.com
Running Remote Book
The Running Remote book is focused on asynchronous, remote work methodology.
In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways.
Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance.
Uncover people, technology and operational insights with full access to premium features and unlimited users and groups.
Use your newly gain insights to help your teams be more effective and identify gaps
Prevent burnout, increase engagement through people and operational process optimisations
Gain access to on-demand resources, webinars to guide you and your team
Shared with Public
Improve your team's productivity & performance
Actionable insights to boost visibility, processes and profitability across all teams
Integrated time management
Reduce operational costs
Streamline inefficient process
Ensure organisational compliance
Your productivity lens for your team
Take the guesswork out of managing remote teams
No more worrying or awkward conversations about whether your remote or hybrid teams are working.
Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus.
Interactive time tracking software
Silent time tracking software
Real-time dashboards
Screenshots
Your productivity lens for managers
Spot work bottlenecks & team burnout
Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover.
Timeline report
Project and task management
Team productivity ratings
Work-life balance metrics
Keep teams on track and money in your pocket
Protect your teams, profits, and business outcomes.
Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics.
Payroll reporting
Tool usage
Web & app usage reports
Executive dashboard
Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin.
https://youtu.be/m4zPlCaePJI
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work.
The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want.
Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
Liam Martin
The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know.
My Projects:
Time Doctor
TimeDoctor.com is one of the worlds leading time tracking software for remote teams.
We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity.
Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them.
Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective.
Running Remote Conference
Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders.
Check it out at www.runningremote.com
Running Remote Book
The Running Remote book is focused on asynchronous, remote work methodology.
In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways.
Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance.
Uncover people, technology and operational insights with full access to premium features and unlimited users and groups.
Use your newly gain insights to help your teams be more effective and identify gaps
Prevent burnout, increase engagement through people and operational process optimisations
Gain access to on-demand resources, webinars to guide you and your team
Shared with Public
Improve your team's productivity & performance
Actionable insights to boost visibility, processes and profitability across all teams
Integrated time management
Reduce operational costs
Streamline inefficient process
Ensure organisational compliance
Your productivity lens for your team
Take the guesswork out of managing remote teams
No more worrying or awkward conversations about whether your remote or hybrid teams are working.
Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus.
Interactive time tracking software
Silent time tracking software
Real-time dashboards
Screenshots
Your productivity lens for managers
Spot work bottlenecks & team burnout
Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover.
Timeline report
Project and task management
Team productivity ratings
Work-life balance metrics
Keep teams on track and money in your pocket
Protect your teams, profits, and business outcomes.
Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics.
Payroll reporting
Tool usage
Web & app usage reports
Executive dashboard
Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin.
https://youtu.be/m4zPlCaePJI
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work.
The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want.
Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
Liam Martin
The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know.
My Projects:
Time Doctor
TimeDoctor.com is one of the worlds leading time tracking software for remote teams.
We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity.
Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them.
Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective.
Running Remote Conference
Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders.
Check it out at www.runningremote.com
Running Remote Book
The Running Remote book is focused on asynchronous, remote work methodology.
In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways.
Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance.
Uncover people, technology and operational insights with full access to premium features and unlimited users and groups.
Use your newly gain insights to help your teams be more effective and identify gaps
Prevent burnout, increase engagement through people and operational process optimisations
Gain access to on-demand resources, webinars to guide you and your team
Shared with Public
Improve your team's productivity & performance
Actionable insights to boost visibility, processes and profitability across all teams
Integrated time management
Reduce operational costs
Streamline inefficient process
Ensure organisational compliance
Your productivity lens for your team
Take the guesswork out of managing remote teams
No more worrying or awkward conversations about whether your remote or hybrid teams are working.
Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus.
Interactive time tracking software
Silent time tracking software
Real-time dashboards
Screenshots
Your productivity lens for managers
Spot work bottlenecks & team burnout
Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover.
Timeline report
Project and task management
Team productivity ratings
Work-life balance metrics
Keep teams on track and money in your pocket
Protect your teams, profits, and business outcomes.
Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics.
Payroll reporting
Tool usage
Web & app usage reports
Executive dashboard
Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin.
https://youtu.be/m4zPlCaePJI
Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank
Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights.
In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building.
Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology.
https://youtu.be/m4zPlCaePJI
Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection!
Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference.
He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work.
He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work.
The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want.
Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
Liam Martin
The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know.
My Projects:
Time Doctor
TimeDoctor.com is one of the worlds leading time tracking software for remote teams.
We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity.
Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them.
Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective.
Running Remote Conference
Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders.
Check it out at www.runningremote.com
Running Remote Book
The Running Remote book is focused on asynchronous, remote work methodology.
In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways.
Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance.
Uncover people, technology and operational insights with full access to premium features and unlimited users and groups.
Use your newly gain insights to help your teams be more effective and identify gaps
Prevent burnout, increase engagement through people and operational process optimisations
Gain access to on-demand resources, webinars to guide you and your team
Shared with Public
Improve your team's productivity & performance
Actionable insights to boost visibility, processes and profitability across all teams
Integrated time management
Reduce operational costs
Streamline inefficient process
Ensure organisational compliance
Your productivity lens for your team
Take the guesswork out of managing remote teams
No more worrying or awkward conversations about whether your remote or hybrid teams are working.
Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus.
Interactive time tracking software
Silent time tracking software
Real-time dashboards
Screenshots
Your productivity lens for managers
Spot work bottlenecks & team burnout
Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover.
Timeline report
Project and task management
Team productivity ratings
Work-life balance metrics
Keep teams on track and money in your pocket
Protect your teams, profits, and business outcomes.
Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics.
Payroll reporting
Tool usage
Web & app usage reports
Executive dashboard
Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin.
https://youtu.be/m4zPlCaePJI
Yes, I have permission to use this music as backing a track. From Leandro Kasan, "Hi Alison, thanks so much for your message! Go ahead! Yes you can use the song for your video and use it however you like!"
The Finjan Show hosted by Faris Alami. Shining a light on call center ESL sales with Richard Blank.
Hosted by Faris Alami, The Finjan Show spotlights Entrepreneurship, Globalization, Leadership, Culture and Community. We share insights from the amazing entrepreneurs and leaders that we work with globally, and guests who shedlight on what we call everyday entrepreneurs.
While the world focuses on the millionaire and billionaire, most entrepreneurs and leaders are focused on solving a problem or providing opportunities to the communities in which they work. The Finjan Show shines a light on those that lead an organization that has a positive impact on the community, and those opening a corner store that may serve the community for 5,10, or 20 years. Without feeling it necessary to be RICH with cash, they are RICH in life!
https://youtu.be/Pk53qZqK61w
ABOUT FARIS ALAMI, FOUNDER & CEO
As Founder and CEO of ISM, Faris Alami works with international leaders and entrepreneurs on strategies and implementations, to create an empowering environment for startups and existing businesses to prosper and grow.
Yearly host and keynote speaker of the Global Entrepreneurship Week
Guest, live on stage during programs and events, shows, and podcast including international, national, and local news channels and social media outlets
In the course of his career, Faris has been a special advisor and Entrepreneurial Ecosystem expert with the World Bank, a Business Advisor with Goldman Sachs 10,000 Small Businesses Program, and a Mentor to MBA Students and Entrepreneurs globally.
Facilitating economic and workforce development programs on entrepreneurship, small/medium enterprise development, mentorship, and funding, Faris works with high-ranking officials—presidents of countries, ministries, universities, incubators/accelerators, and economic development groups. He also leads the ISM team in supporting entrepreneurs in underserved communities in finding success.
His insights into, strategies for, and facilitation of entrepreneurship activities have been sought out by more than 61 leaders of nations and organizations. ISM's programs include training entrepreneurs, trainers, and management teams in supporting entrepreneurs, and in technology, retail, workforce development, leadership, and culture-related programs. Faris founded the non-profit Connecting Dots Globally — a STEMprenuerer program in which high school and university students learn to launch a global technology company.
Current Boards:
• Automation Alley International Center, Advisory Board
• Center For The Study Of Citizenship at Wayne State University
• Executive Board of Directors/Vice Chair GlobalTies Detroit
• Leadership Oakland, Board of Directors
• Franklin University MBA Advisory Board Member
• American Lung Association, Board Member
• Oakland Livingston Human Service Agency Board Member
• George Washington University School of Business Advisory Board Member
• U.S. Global Leadership Coalition Michigan Advisory Committee
Sample Professional Honors and Awards:
• Leader of Leaders Award
• Corp! Diversity Business Leader Award
• Professional Resource Business Award
• KNF Appreciation Award
• Global Entrepreneurship Week Host & Keynote Speaker
Prior Boards, Committees and Award:
• The Oakland County Employment Diversity Council (OCEDC)
• Automation Alley Workforce Committee
• Troy Chamber of Commerce Workforce Leadership Council
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#FarisAlami #thefinjanshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Faris Alami, the finjan show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Pk53qZqK61w
The Finjan Show hosted by Faris Alami. Shining a light on call center ESL sales with Richard Blank.
Hosted by Faris Alami, The Finjan Show spotlights Entrepreneurship, Globalization, Leadership, Culture and Community. We share insights from the amazing entrepreneurs and leaders that we work with globally, and guests who shedlight on what we call everyday entrepreneurs.
While the world focuses on the millionaire and billionaire, most entrepreneurs and leaders are focused on solving a problem or providing opportunities to the communities in which they work. The Finjan Show shines a light on those that lead an organization that has a positive impact on the community, and those opening a corner store that may serve the community for 5,10, or 20 years. Without feeling it necessary to be RICH with cash, they are RICH in life!
https://youtu.be/Pk53qZqK61w
ABOUT FARIS ALAMI, FOUNDER & CEO
As Founder and CEO of ISM, Faris Alami works with international leaders and entrepreneurs on strategies and implementations, to create an empowering environment for startups and existing businesses to prosper and grow.
Yearly host and keynote speaker of the Global Entrepreneurship Week
Guest, live on stage during programs and events, shows, and podcast including international, national, and local news channels and social media outlets
In the course of his career, Faris has been a special advisor and Entrepreneurial Ecosystem expert with the World Bank, a Business Advisor with Goldman Sachs 10,000 Small Businesses Program, and a Mentor to MBA Students and Entrepreneurs globally.
Facilitating economic and workforce development programs on entrepreneurship, small/medium enterprise development, mentorship, and funding, Faris works with high-ranking officials—presidents of countries, ministries, universities, incubators/accelerators, and economic development groups. He also leads the ISM team in supporting entrepreneurs in underserved communities in finding success.
His insights into, strategies for, and facilitation of entrepreneurship activities have been sought out by more than 61 leaders of nations and organizations. ISM's programs include training entrepreneurs, trainers, and management teams in supporting entrepreneurs, and in technology, retail, workforce development, leadership, and culture-related programs. Faris founded the non-profit Connecting Dots Globally — a STEMprenuerer program in which high school and university students learn to launch a global technology company.
Current Boards:
• Automation Alley International Center, Advisory Board
• Center For The Study Of Citizenship at Wayne State University
• Executive Board of Directors/Vice Chair GlobalTies Detroit
• Leadership Oakland, Board of Directors
• Franklin University MBA Advisory Board Member
• American Lung Association, Board Member
• Oakland Livingston Human Service Agency Board Member
• George Washington University School of Business Advisory Board Member
• U.S. Global Leadership Coalition Michigan Advisory Committee
Sample Professional Honors and Awards:
• Leader of Leaders Award
• Corp! Diversity Business Leader Award
• Professional Resource Business Award
• KNF Appreciation Award
• Global Entrepreneurship Week Host & Keynote Speaker
Prior Boards, Committees and Award:
• The Oakland County Employment Diversity Council (OCEDC)
• Automation Alley Workforce Committee
• Troy Chamber of Commerce Workforce Leadership Council
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#FarisAlami #thefinjanshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Faris Alami, the finjan show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Pk53qZqK61w
The Finjan Show hosted by Faris Alami. Shining a light on call center ESL sales with Richard Blank.
Hosted by Faris Alami, The Finjan Show spotlights Entrepreneurship, Globalization, Leadership, Culture and Community. We share insights from the amazing entrepreneurs and leaders that we work with globally, and guests who shedlight on what we call everyday entrepreneurs.
While the world focuses on the millionaire and billionaire, most entrepreneurs and leaders are focused on solving a problem or providing opportunities to the communities in which they work. The Finjan Show shines a light on those that lead an organization that has a positive impact on the community, and those opening a corner store that may serve the community for 5,10, or 20 years. Without feeling it necessary to be RICH with cash, they are RICH in life!
https://youtu.be/Pk53qZqK61w
ABOUT FARIS ALAMI, FOUNDER & CEO
As Founder and CEO of ISM, Faris Alami works with international leaders and entrepreneurs on strategies and implementations, to create an empowering environment for startups and existing businesses to prosper and grow.
Yearly host and keynote speaker of the Global Entrepreneurship Week
Guest, live on stage during programs and events, shows, and podcast including international, national, and local news channels and social media outlets
In the course of his career, Faris has been a special advisor and Entrepreneurial Ecosystem expert with the World Bank, a Business Advisor with Goldman Sachs 10,000 Small Businesses Program, and a Mentor to MBA Students and Entrepreneurs globally.
Facilitating economic and workforce development programs on entrepreneurship, small/medium enterprise development, mentorship, and funding, Faris works with high-ranking officials—presidents of countries, ministries, universities, incubators/accelerators, and economic development groups. He also leads the ISM team in supporting entrepreneurs in underserved communities in finding success.
His insights into, strategies for, and facilitation of entrepreneurship activities have been sought out by more than 61 leaders of nations and organizations. ISM's programs include training entrepreneurs, trainers, and management teams in supporting entrepreneurs, and in technology, retail, workforce development, leadership, and culture-related programs. Faris founded the non-profit Connecting Dots Globally — a STEMprenuerer program in which high school and university students learn to launch a global technology company.
Current Boards:
• Automation Alley International Center, Advisory Board
• Center For The Study Of Citizenship at Wayne State University
• Executive Board of Directors/Vice Chair GlobalTies Detroit
• Leadership Oakland, Board of Directors
• Franklin University MBA Advisory Board Member
• American Lung Association, Board Member
• Oakland Livingston Human Service Agency Board Member
• George Washington University School of Business Advisory Board Member
• U.S. Global Leadership Coalition Michigan Advisory Committee
Sample Professional Honors and Awards:
• Leader of Leaders Award
• Corp! Diversity Business Leader Award
• Professional Resource Business Award
• KNF Appreciation Award
• Global Entrepreneurship Week Host & Keynote Speaker
Prior Boards, Committees and Award:
• The Oakland County Employment Diversity Council (OCEDC)
• Automation Alley Workforce Committee
• Troy Chamber of Commerce Workforce Leadership Council
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#FarisAlami #thefinjanshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Faris Alami, the finjan show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/Pk53qZqK61w
The Expat Pod E045, The Power of Positive Communication and Respect Advice for Living Abroad with Richard Blank
Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat life, featuring stories, interviews, and tips for living abroad. Subscribe for new episodes every week and join our global community of expats and travellers. Connect with us on Instagram, TikTok, Twitter, and Facebook for more insights, behind-the-scenes content, and updates.
Welcome to "The Expat Pod"! We invite you to join us on an exciting journey exploring the fascinating world of expat living. Each week, we'll bring you engaging conversations, valuable insights, and inspiring stories from people who have made the leap to live and work abroad.
From navigating cultural differences to building a new life in a foreign country, "The Expat Pod" aims to be your go-to resource for everything you need to know about life as an expat. Our guests will share their personal experiences, practical tips, and unique perspectives, providing you with a comprehensive understanding of what it takes to succeed in your new home away from home.
So, if you're an expat, considering a move abroad, or simply curious about life in other countries, "The Expat Pod" is the podcast for you. Don't forget to subscribe to our channel and hit the notification bell to stay updated on our latest episodes.
In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack.
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
Summary In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack. Takeaways Living abroad can provide a fresh and exciting experience every day. Favorite places, international food, and traditions can vary greatly among individuals. Homesickness can be alleviated by participating in familiar activities or celebrations. Learning key phrases in the local language can help in making new friends. Exploring the natural beauty and attractions of a new home can be a rewarding experience. Having a local friend who knows the ins and outs of the area can save time and money.
Jun 19, 2024
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
Richard shares his experience of living abroad, starting with his time in Spain and then his move to Costa Rica. He emphasizes the importance of immersing oneself in the language and culture of a foreign country to truly learn and grow. Richard also discusses the process of obtaining visas and the need for legal assistance when dealing with contracts and property in a foreign country. He highlights the value of positive communication and treating others with respect in both personal and business relationships. In this conversation, Richard shares his experiences of living abroad, specifically in Spain and Costa Rica. He talks about the initial excitement and adventure of arriving in a new country, describing the sights, sounds, smells, tastes, and feelings he encountered. Richard also discusses the social aspects of living abroad, including making friends and immersing himself in the local culture. He then delves into the process of starting his own business in Costa Rica and offers advice for those considering living abroad. He emphasizes the importance of being respectful, street smart, and open to new experiences. Richard concludes by encouraging listeners to live their own lives and not let naysayers or negative influences hold them back.
Takeaways
Living abroad can provide a fresh and exciting experience every day.
Favorite places, international food, and traditions can vary greatly among individuals.
Homesickness can be alleviated by participating in familiar activities or celebrations.
Learning key phrases in the local language can help in making new friends.
Exploring the natural beauty and attractions of a new home can be a rewarding experience.
Having a local friend who knows the ins and outs of the area can save time and money.
Immersing oneself in the language and culture of a foreign country is essential for personal growth and learning.
Obtaining visas and dealing with legal matters in a foreign country may require the assistance of an attorney.
Positive communication and treating others with respect can lead to better personal and business relationships.
Taking risks and pursuing opportunities abroad can lead to unexpected and fulfilling experiences. Living abroad can be an exciting and adventurous experience, filled with new sights, sounds, smells, tastes, and feelings.
Socializing and immersing oneself in the local culture is an important part of the expat experience.
Starting a business in a foreign country requires careful planning, hiring specialists, and adapting to local laws and regulations.
It is important to be respectful, street smart, and open to new experiences when living abroad.
Don't let naysayers or negative influences hold you back from pursuing your dreams of living abroad.
Sound Bites
"I wanted to live again. And I know I was going back to where I was going to be."
"What did I see? Rainforest. What did I hear? Monkeys. Birds. Amazing."
"What did I smell? The freshest air could ever breathe. What did I taste? Come on, man. Look at the food that's here. And what did I feel? The warmest weather. It felt amazing, like a warm bath."
"It's almost like going back in time 20 or 30 years. People are family oriented, God fearing. All the neighbors know one another. People walk arm in arm, hand in hand. Kisses on the cheek, which I always think is cool."
"What's the favorite place you've lived abroad?"
"I like uni with quail's egg."
"Maybe the running of the bulls in Spain."
Chapters
00:00 Favorite Places and International Food
01:31 Embracing Traditions and Overcoming Homesickness
05:18 Discovering the Best of a New Home
06:15 The Expat Life Hack: Having a Local Sidekick
Hi, I'm James, an engineer working for an electric car company. My job is to help make vehicles as efficient as possible by making their shape travel through the air more easily.
My journey into becoming more sustainable and conscious grew out of my experience as an engineer. I often look for the best ways to get the most out of everything I use and not waste anything. This grew into a passion for reducing waste in my life and trying to reduce my contribution to the global climate crisis.
I started this blog during the global pandemic in 2020 - I love to travel and explore but I also love the planet we live on, and want to leave it in a better state than I found it. No easy feat I know, but without trying we have no hope!
Please join me on my journey; in growing, learning from mistakes and discovering some great ways to reduce my impact, whilst finding joy and adventure from the experiences.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#JamesDoran #theexpatpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
the expat podcast, James Doran, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
The Expat Pod E045, The Power of Positive Communication and Respect Advice for Living Abroad with Richard Blank
Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat life, featuring stories, interviews, and tips for living abroad. Subscribe for new episodes every week and join our global community of expats and travellers. Connect with us on Instagram, TikTok, Twitter, and Facebook for more insights, behind-the-scenes content, and updates.
Welcome to "The Expat Pod"! We invite you to join us on an exciting journey exploring the fascinating world of expat living. Each week, we'll bring you engaging conversations, valuable insights, and inspiring stories from people who have made the leap to live and work abroad.
From navigating cultural differences to building a new life in a foreign country, "The Expat Pod" aims to be your go-to resource for everything you need to know about life as an expat. Our guests will share their personal experiences, practical tips, and unique perspectives, providing you with a comprehensive understanding of what it takes to succeed in your new home away from home.
So, if you're an expat, considering a move abroad, or simply curious about life in other countries, "The Expat Pod" is the podcast for you. Don't forget to subscribe to our channel and hit the notification bell to stay updated on our latest episodes.
In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack.
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
Summary In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack. Takeaways Living abroad can provide a fresh and exciting experience every day. Favorite places, international food, and traditions can vary greatly among individuals. Homesickness can be alleviated by participating in familiar activities or celebrations. Learning key phrases in the local language can help in making new friends. Exploring the natural beauty and attractions of a new home can be a rewarding experience. Having a local friend who knows the ins and outs of the area can save time and money.
Jun 19, 2024
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
Richard shares his experience of living abroad, starting with his time in Spain and then his move to Costa Rica. He emphasizes the importance of immersing oneself in the language and culture of a foreign country to truly learn and grow. Richard also discusses the process of obtaining visas and the need for legal assistance when dealing with contracts and property in a foreign country. He highlights the value of positive communication and treating others with respect in both personal and business relationships. In this conversation, Richard shares his experiences of living abroad, specifically in Spain and Costa Rica. He talks about the initial excitement and adventure of arriving in a new country, describing the sights, sounds, smells, tastes, and feelings he encountered. Richard also discusses the social aspects of living abroad, including making friends and immersing himself in the local culture. He then delves into the process of starting his own business in Costa Rica and offers advice for those considering living abroad. He emphasizes the importance of being respectful, street smart, and open to new experiences. Richard concludes by encouraging listeners to live their own lives and not let naysayers or negative influences hold them back.
Takeaways
Living abroad can provide a fresh and exciting experience every day.
Favorite places, international food, and traditions can vary greatly among individuals.
Homesickness can be alleviated by participating in familiar activities or celebrations.
Learning key phrases in the local language can help in making new friends.
Exploring the natural beauty and attractions of a new home can be a rewarding experience.
Having a local friend who knows the ins and outs of the area can save time and money.
Immersing oneself in the language and culture of a foreign country is essential for personal growth and learning.
Obtaining visas and dealing with legal matters in a foreign country may require the assistance of an attorney.
Positive communication and treating others with respect can lead to better personal and business relationships.
Taking risks and pursuing opportunities abroad can lead to unexpected and fulfilling experiences. Living abroad can be an exciting and adventurous experience, filled with new sights, sounds, smells, tastes, and feelings.
Socializing and immersing oneself in the local culture is an important part of the expat experience.
Starting a business in a foreign country requires careful planning, hiring specialists, and adapting to local laws and regulations.
It is important to be respectful, street smart, and open to new experiences when living abroad.
Don't let naysayers or negative influences hold you back from pursuing your dreams of living abroad.
Sound Bites
"I wanted to live again. And I know I was going back to where I was going to be."
"What did I see? Rainforest. What did I hear? Monkeys. Birds. Amazing."
"What did I smell? The freshest air could ever breathe. What did I taste? Come on, man. Look at the food that's here. And what did I feel? The warmest weather. It felt amazing, like a warm bath."
"It's almost like going back in time 20 or 30 years. People are family oriented, God fearing. All the neighbors know one another. People walk arm in arm, hand in hand. Kisses on the cheek, which I always think is cool."
"What's the favorite place you've lived abroad?"
"I like uni with quail's egg."
"Maybe the running of the bulls in Spain."
Chapters
00:00 Favorite Places and International Food
01:31 Embracing Traditions and Overcoming Homesickness
05:18 Discovering the Best of a New Home
06:15 The Expat Life Hack: Having a Local Sidekick
Hi, I'm James, an engineer working for an electric car company. My job is to help make vehicles as efficient as possible by making their shape travel through the air more easily.
My journey into becoming more sustainable and conscious grew out of my experience as an engineer. I often look for the best ways to get the most out of everything I use and not waste anything. This grew into a passion for reducing waste in my life and trying to reduce my contribution to the global climate crisis.
I started this blog during the global pandemic in 2020 - I love to travel and explore but I also love the planet we live on, and want to leave it in a better state than I found it. No easy feat I know, but without trying we have no hope!
Please join me on my journey; in growing, learning from mistakes and discovering some great ways to reduce my impact, whilst finding joy and adventure from the experiences.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#JamesDoran #theexpatpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
the expat podcast, James Doran, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
The Expat Pod E045, The Power of Positive Communication and Respect Advice for Living Abroad with Richard Blank
Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat life, featuring stories, interviews, and tips for living abroad. Subscribe for new episodes every week and join our global community of expats and travellers. Connect with us on Instagram, TikTok, Twitter, and Facebook for more insights, behind-the-scenes content, and updates.
Welcome to "The Expat Pod"! We invite you to join us on an exciting journey exploring the fascinating world of expat living. Each week, we'll bring you engaging conversations, valuable insights, and inspiring stories from people who have made the leap to live and work abroad.
From navigating cultural differences to building a new life in a foreign country, "The Expat Pod" aims to be your go-to resource for everything you need to know about life as an expat. Our guests will share their personal experiences, practical tips, and unique perspectives, providing you with a comprehensive understanding of what it takes to succeed in your new home away from home.
So, if you're an expat, considering a move abroad, or simply curious about life in other countries, "The Expat Pod" is the podcast for you. Don't forget to subscribe to our channel and hit the notification bell to stay updated on our latest episodes.
In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack.
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
Summary In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack. Takeaways Living abroad can provide a fresh and exciting experience every day. Favorite places, international food, and traditions can vary greatly among individuals. Homesickness can be alleviated by participating in familiar activities or celebrations. Learning key phrases in the local language can help in making new friends. Exploring the natural beauty and attractions of a new home can be a rewarding experience. Having a local friend who knows the ins and outs of the area can save time and money.
Jun 19, 2024
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
Richard shares his experience of living abroad, starting with his time in Spain and then his move to Costa Rica. He emphasizes the importance of immersing oneself in the language and culture of a foreign country to truly learn and grow. Richard also discusses the process of obtaining visas and the need for legal assistance when dealing with contracts and property in a foreign country. He highlights the value of positive communication and treating others with respect in both personal and business relationships. In this conversation, Richard shares his experiences of living abroad, specifically in Spain and Costa Rica. He talks about the initial excitement and adventure of arriving in a new country, describing the sights, sounds, smells, tastes, and feelings he encountered. Richard also discusses the social aspects of living abroad, including making friends and immersing himself in the local culture. He then delves into the process of starting his own business in Costa Rica and offers advice for those considering living abroad. He emphasizes the importance of being respectful, street smart, and open to new experiences. Richard concludes by encouraging listeners to live their own lives and not let naysayers or negative influences hold them back.
Takeaways
Living abroad can provide a fresh and exciting experience every day.
Favorite places, international food, and traditions can vary greatly among individuals.
Homesickness can be alleviated by participating in familiar activities or celebrations.
Learning key phrases in the local language can help in making new friends.
Exploring the natural beauty and attractions of a new home can be a rewarding experience.
Having a local friend who knows the ins and outs of the area can save time and money.
Immersing oneself in the language and culture of a foreign country is essential for personal growth and learning.
Obtaining visas and dealing with legal matters in a foreign country may require the assistance of an attorney.
Positive communication and treating others with respect can lead to better personal and business relationships.
Taking risks and pursuing opportunities abroad can lead to unexpected and fulfilling experiences. Living abroad can be an exciting and adventurous experience, filled with new sights, sounds, smells, tastes, and feelings.
Socializing and immersing oneself in the local culture is an important part of the expat experience.
Starting a business in a foreign country requires careful planning, hiring specialists, and adapting to local laws and regulations.
It is important to be respectful, street smart, and open to new experiences when living abroad.
Don't let naysayers or negative influences hold you back from pursuing your dreams of living abroad.
Sound Bites
"I wanted to live again. And I know I was going back to where I was going to be."
"What did I see? Rainforest. What did I hear? Monkeys. Birds. Amazing."
"What did I smell? The freshest air could ever breathe. What did I taste? Come on, man. Look at the food that's here. And what did I feel? The warmest weather. It felt amazing, like a warm bath."
"It's almost like going back in time 20 or 30 years. People are family oriented, God fearing. All the neighbors know one another. People walk arm in arm, hand in hand. Kisses on the cheek, which I always think is cool."
"What's the favorite place you've lived abroad?"
"I like uni with quail's egg."
"Maybe the running of the bulls in Spain."
Chapters
00:00 Favorite Places and International Food
01:31 Embracing Traditions and Overcoming Homesickness
05:18 Discovering the Best of a New Home
06:15 The Expat Life Hack: Having a Local Sidekick
Hi, I'm James, an engineer working for an electric car company. My job is to help make vehicles as efficient as possible by making their shape travel through the air more easily.
My journey into becoming more sustainable and conscious grew out of my experience as an engineer. I often look for the best ways to get the most out of everything I use and not waste anything. This grew into a passion for reducing waste in my life and trying to reduce my contribution to the global climate crisis.
I started this blog during the global pandemic in 2020 - I love to travel and explore but I also love the planet we live on, and want to leave it in a better state than I found it. No easy feat I know, but without trying we have no hope!
Please join me on my journey; in growing, learning from mistakes and discovering some great ways to reduce my impact, whilst finding joy and adventure from the experiences.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#JamesDoran #theexpatpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
the expat podcast, James Doran, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
The Expat Pod E045, The Power of Positive Communication and Respect Advice for Living Abroad with Richard Blank
Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat life, featuring stories, interviews, and tips for living abroad. Subscribe for new episodes every week and join our global community of expats and travellers. Connect with us on Instagram, TikTok, Twitter, and Facebook for more insights, behind-the-scenes content, and updates.
Welcome to "The Expat Pod"! We invite you to join us on an exciting journey exploring the fascinating world of expat living. Each week, we'll bring you engaging conversations, valuable insights, and inspiring stories from people who have made the leap to live and work abroad.
From navigating cultural differences to building a new life in a foreign country, "The Expat Pod" aims to be your go-to resource for everything you need to know about life as an expat. Our guests will share their personal experiences, practical tips, and unique perspectives, providing you with a comprehensive understanding of what it takes to succeed in your new home away from home.
So, if you're an expat, considering a move abroad, or simply curious about life in other countries, "The Expat Pod" is the podcast for you. Don't forget to subscribe to our channel and hit the notification bell to stay updated on our latest episodes.
In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack.
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
Summary In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack. Takeaways Living abroad can provide a fresh and exciting experience every day. Favorite places, international food, and traditions can vary greatly among individuals. Homesickness can be alleviated by participating in familiar activities or celebrations. Learning key phrases in the local language can help in making new friends. Exploring the natural beauty and attractions of a new home can be a rewarding experience. Having a local friend who knows the ins and outs of the area can save time and money.
Jun 19, 2024
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
Richard shares his experience of living abroad, starting with his time in Spain and then his move to Costa Rica. He emphasizes the importance of immersing oneself in the language and culture of a foreign country to truly learn and grow. Richard also discusses the process of obtaining visas and the need for legal assistance when dealing with contracts and property in a foreign country. He highlights the value of positive communication and treating others with respect in both personal and business relationships. In this conversation, Richard shares his experiences of living abroad, specifically in Spain and Costa Rica. He talks about the initial excitement and adventure of arriving in a new country, describing the sights, sounds, smells, tastes, and feelings he encountered. Richard also discusses the social aspects of living abroad, including making friends and immersing himself in the local culture. He then delves into the process of starting his own business in Costa Rica and offers advice for those considering living abroad. He emphasizes the importance of being respectful, street smart, and open to new experiences. Richard concludes by encouraging listeners to live their own lives and not let naysayers or negative influences hold them back.
Takeaways
Living abroad can provide a fresh and exciting experience every day.
Favorite places, international food, and traditions can vary greatly among individuals.
Homesickness can be alleviated by participating in familiar activities or celebrations.
Learning key phrases in the local language can help in making new friends.
Exploring the natural beauty and attractions of a new home can be a rewarding experience.
Having a local friend who knows the ins and outs of the area can save time and money.
Immersing oneself in the language and culture of a foreign country is essential for personal growth and learning.
Obtaining visas and dealing with legal matters in a foreign country may require the assistance of an attorney.
Positive communication and treating others with respect can lead to better personal and business relationships.
Taking risks and pursuing opportunities abroad can lead to unexpected and fulfilling experiences. Living abroad can be an exciting and adventurous experience, filled with new sights, sounds, smells, tastes, and feelings.
Socializing and immersing oneself in the local culture is an important part of the expat experience.
Starting a business in a foreign country requires careful planning, hiring specialists, and adapting to local laws and regulations.
It is important to be respectful, street smart, and open to new experiences when living abroad.
Don't let naysayers or negative influences hold you back from pursuing your dreams of living abroad.
Sound Bites
"I wanted to live again. And I know I was going back to where I was going to be."
"What did I see? Rainforest. What did I hear? Monkeys. Birds. Amazing."
"What did I smell? The freshest air could ever breathe. What did I taste? Come on, man. Look at the food that's here. And what did I feel? The warmest weather. It felt amazing, like a warm bath."
"It's almost like going back in time 20 or 30 years. People are family oriented, God fearing. All the neighbors know one another. People walk arm in arm, hand in hand. Kisses on the cheek, which I always think is cool."
"What's the favorite place you've lived abroad?"
"I like uni with quail's egg."
"Maybe the running of the bulls in Spain."
Chapters
00:00 Favorite Places and International Food
01:31 Embracing Traditions and Overcoming Homesickness
05:18 Discovering the Best of a New Home
06:15 The Expat Life Hack: Having a Local Sidekick
Hi, I'm James, an engineer working for an electric car company. My job is to help make vehicles as efficient as possible by making their shape travel through the air more easily.
My journey into becoming more sustainable and conscious grew out of my experience as an engineer. I often look for the best ways to get the most out of everything I use and not waste anything. This grew into a passion for reducing waste in my life and trying to reduce my contribution to the global climate crisis.
I started this blog during the global pandemic in 2020 - I love to travel and explore but I also love the planet we live on, and want to leave it in a better state than I found it. No easy feat I know, but without trying we have no hope!
Please join me on my journey; in growing, learning from mistakes and discovering some great ways to reduce my impact, whilst finding joy and adventure from the experiences.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#JamesDoran #theexpatpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
the expat podcast, James Doran, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
The ET Project Podcast by Wayne Brown. Redefining Success: A Tale of Pinball Passion with Richard Blank
Welcome to the Coaching 4 Companies. Your go-to destination for transformative insights in business strategy, growth, and development. Coach Wayne Brown and our expert team specialize in business consulting, crafting bespoke solutions for optimal business development. Dive into a world of leadership development, where we unveil the ultimate talent development plan. Whether you're seeking business coaching, executive coaching, or career coaching, our channel is your guide to unlocking your full potential. Subscribe now for dynamic content, actionable strategies, and a roadmap to elevate your business to unprecedented heights. Let's embark on a journey of success together!
Forget suits and boardrooms, grab your sunscreen and flip-flops! The ET Project takes a virtual trip to Costa Rica's bustling capital, San Jose, to chat with an icon – Richard Blank. He's not just a business leader, he's the king of pinball and vintage jukeboxes, injecting playful energy into his thriving call center empire.
https://youtu.be/5pAedujjRiQ
https://youtu.be/kEth38h7SI8
Richard's story is a wild ride from Philadelphia streets to Central American success. Learn how he turned telemarketing into a dance of empathy, built a company on passion and cash, and discovered that happiness is the secret sauce to leadership.
Get ready for laugh-out-loud lessons about gamification, overcoming expectations, and why life's a playground, not a pressure cooker. So crack open a fresh coconut, settle in, and let Richard's infectious enthusiasm guide you on this tropical adventure filled with business wisdom and a whole lot of fun!
0:00 Intro
1:54 Introducing Richard Blank
6:00 Richard's belief system
14:01 Core lessons learned
18:01 Starting own Business
24:27 Call center Business
28:13 Difference towards general populace in BPO industry
33:55 4 to 600 calls a day
38:08 Pinball Wizard
43:43 Final word of wisdom
45:05 Connect with Richard
46:03 Outro
Coach Wayne Brown
Meet Your Catalyst for Change
Hi, I’m Wayne Brown, a Business Consultant, Advisor, and Executive Development Coach. As Founder and CEO of this company, I leverage over 45 years of international experience in all levels of corporate and entrepreneurial organizations, having supported their successful development and growth.
While leading teams globally, I’ve been fortunate to have studied under and been mentored by renowned leaders of industry, who have imparted their knowledge and wisdom with me. Now, after applying those learnings, I’ve refined and developed my signature style, and through our organization, we share these skills to assist other businesses and executives to do the same.
Choose your Path to Success
Whether you are an individual or a business, looking for personal development, or needing a performance boost, our range of products and services are designed to help with that transformative journey to success.
line
Consulting
Optimize your business processes with the help of our strategic insights and achieve long-lasting sustainable performance.
Business Performance
Business Growth
Performance Health Check
Development
Unlock your full potential through our customized development strategies tailored to your unique goals and growth.
Executive Talent Project
Executive Talent Academy
Development Health Check
Coaching
Receive guidance for personal and professional excellence, propelling individuals or teams toward success.
1-on-1 Executive Coaching
Executive Team Coaching
Executive Group Coaching
Expert Insights for Success
Discover the keys to unlocking your full potential through our curated collection of articles.
Here’s how Executives can improve impact and assist participants in understanding
How participants listen can significantly alter their understanding, experience, and overall outcomes.
Which of the five essential facilitation phases have you mastered?
The preparation and opening phases are crucial, but the true test of a facilitator’s skill lies in how they manage
Want the Inside on My Coach’s Tips for becoming a Facilitation Master
It's about guiding a group to achieve their objectives, ensuring every voice is heard, and maintaining a productive and inclusive
A case for using Master Facilitators: The reach is much further than you may imagine.
Be it a sales conference, leadership retreat, onboarding new talent, or celebrating a successful year, the importance of professional facilitation
Consulting, Development and Coaching For Business and Executives
Coaching 4 Companies focus is to partner with organizations, teams, and individual leaders. We offer a variety of professional products and services centering around performance, growth, and success at B2B and B2C levels.
Our promise: Real Performance | Real Growth | Real Success
Consulting – “We partner with you for Real Performance”
Development – “We partner with you for Real Growth”
Coaching – “We partner with you for Real Success”
Skills 4 Executives
The executive services offered by Coaching 4 Companies are performed under the umbrella of Skills 4 Executives Limited (S4E). Originally founded as a Hong Kong-registered company, we now operate in four countries with C4C as one of four business divisions.
CEOs and CHROs, have you asked...
What are our key performance indicators (KPIs) and how are we tracking them?
What are our competitive advantages and how are we leveraging them?
What are the current market trends and how are they impacting business?
How are we managing risk and ensuring business continuity?
What is our vision for the future and how are we working towards it?
What is our leadership pipeline and succession plan?
How are we fostering a culture of continuous learning and development?
Are we promoting diversity and inclusion in our executive ranks?
How are we identifying and addressing skill gaps among our executive talent?
What is our strategy for attracting and retaining top executive talent?
The above, are a sampling of the questions that our professional teams will help explore together with you and your teams to find that optimum performance.
our founder
HE’S AUSTRALIAN MADE
45 years of enjoying all levels of corporate and entrepreneurial life.
Established 9 businesses and founded 2 companies
Lived and worked on multiple continents, with people from more than 100 countries
International best-selling author of two books
“Executive Coach of the Year 2022,” award by CEO Today magazine
Wayne consults and advises businesses on their strategic operations while working with all levels of executives who wish to transition to that next level.
Typically these executives are motivated and know what they want but lack the habits, discipline, and leadership attributes required to transition them to that next level.
They face daily challenges from multiple stakeholders while attempting to manage teams.
These executives need personal development that is often supported by coaching to help generate greater insights and impact.
Secrets Learned from 45 years’ thriving through all levels of professional life
We all face challenges in our private and professional lives. Finding ways to overcome or mitigate those challenges enables us to continue moving forward. By doing this, we lessen the chance of losing focus on the things that truly matter.
I’ve encountered numerous setbacks and disappointment, only to bounce back even stronger and achieve successive new highs each time.
At age 25, newly married and during construction of my first home, suddenly laid off, living from savings and Union handouts.
The ten years that followed consisted of highs and lows, traveling, working, and growing in exotic and remote locations, covering the width and breadth of Australia and New Zealand. From island resorts to iron ore smelters, from icy winters to sweltering summers. From the majestic countryside to barren plains. From starting my first business to being investigated for fraud and embezzlement.
Fast forward 15 more years and those swings continued. As did my learning and growth, with each stumble providing opportunities to pause and reflect, seeking ways to regroup and capitalize, before resuming that upward trajectory.
Turning 50, saw plenty to celebrate – a successful career, living the life of an expat, financially secure, but then came the lows and they were extreme. Aggressive cancer, divorce, and bankruptcy to name just three. The mental and physical challenges were immense.
However, I not only survived but have thrived. Living and working across the world, even becoming a global head of Learning. Along the way I’ve had the pleasure of experiencing enormously diverse cultures with wonderfully gifted people.
My journey in helping others has become my obsession. It’s what ignites the flame that gets me leaping out of bed each morning. There are few rewards greater than being able to utilize my learned skills and support executives who are stuck and unfortunately cannot find clarity. At the same they wish to overcome their career challenges and feel better defined. I feel blessed to work with each of them and cherish the moments as we co-create their future together.
Wayne Brown continues to research and study Organizational and Positive Psychology together with Neuroscience, which support his evidence-based approach to transformative practices with clients across the globe.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#Coaching4Companies #waynebrown #theetproject #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Coaching 4 Companies, wayne brown, the et project, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
The ET Project Podcast by Wayne Brown. A CEO pinball call center odyssey with Richard Blank
https://youtu.be/5pAedujjRiQ
https://youtu.be/kEth38h7SI8
The ET Project Podcast by Wayne Brown. Redefining Success: A Tale of Pinball Passion with Richard Blank
Welcome to the Coaching 4 Companies. Your go-to destination for transformative insights in business strategy, growth, and development. Coach Wayne Brown and our expert team specialize in business consulting, crafting bespoke solutions for optimal business development. Dive into a world of leadership development, where we unveil the ultimate talent development plan. Whether you're seeking business coaching, executive coaching, or career coaching, our channel is your guide to unlocking your full potential. Subscribe now for dynamic content, actionable strategies, and a roadmap to elevate your business to unprecedented heights. Let's embark on a journey of success together!
Forget suits and boardrooms, grab your sunscreen and flip-flops! The ET Project takes a virtual trip to Costa Rica's bustling capital, San Jose, to chat with an icon – Richard Blank. He's not just a business leader, he's the king of pinball and vintage jukeboxes, injecting playful energy into his thriving call center empire.
https://youtu.be/5pAedujjRiQ
https://youtu.be/kEth38h7SI8
Richard's story is a wild ride from Philadelphia streets to Central American success. Learn how he turned telemarketing into a dance of empathy, built a company on passion and cash, and discovered that happiness is the secret sauce to leadership.
Get ready for laugh-out-loud lessons about gamification, overcoming expectations, and why life's a playground, not a pressure cooker. So crack open a fresh coconut, settle in, and let Richard's infectious enthusiasm guide you on this tropical adventure filled with business wisdom and a whole lot of fun!
0:00 Intro
1:54 Introducing Richard Blank
6:00 Richard's belief system
14:01 Core lessons learned
18:01 Starting own Business
24:27 Call center Business
28:13 Difference towards general populace in BPO industry
33:55 4 to 600 calls a day
38:08 Pinball Wizard
43:43 Final word of wisdom
45:05 Connect with Richard
46:03 Outro
Coach Wayne Brown
Meet Your Catalyst for Change
Hi, I’m Wayne Brown, a Business Consultant, Advisor, and Executive Development Coach. As Founder and CEO of this company, I leverage over 45 years of international experience in all levels of corporate and entrepreneurial organizations, having supported their successful development and growth.
While leading teams globally, I’ve been fortunate to have studied under and been mentored by renowned leaders of industry, who have imparted their knowledge and wisdom with me. Now, after applying those learnings, I’ve refined and developed my signature style, and through our organization, we share these skills to assist other businesses and executives to do the same.
Choose your Path to Success
Whether you are an individual or a business, looking for personal development, or needing a performance boost, our range of products and services are designed to help with that transformative journey to success.
line
Consulting
Optimize your business processes with the help of our strategic insights and achieve long-lasting sustainable performance.
Business Performance
Business Growth
Performance Health Check
Development
Unlock your full potential through our customized development strategies tailored to your unique goals and growth.
Executive Talent Project
Executive Talent Academy
Development Health Check
Coaching
Receive guidance for personal and professional excellence, propelling individuals or teams toward success.
1-on-1 Executive Coaching
Executive Team Coaching
Executive Group Coaching
Expert Insights for Success
Discover the keys to unlocking your full potential through our curated collection of articles.
Here’s how Executives can improve impact and assist participants in understanding
How participants listen can significantly alter their understanding, experience, and overall outcomes.
Which of the five essential facilitation phases have you mastered?
The preparation and opening phases are crucial, but the true test of a facilitator’s skill lies in how they manage
Want the Inside on My Coach’s Tips for becoming a Facilitation Master
It's about guiding a group to achieve their objectives, ensuring every voice is heard, and maintaining a productive and inclusive
A case for using Master Facilitators: The reach is much further than you may imagine.
Be it a sales conference, leadership retreat, onboarding new talent, or celebrating a successful year, the importance of professional facilitation
Consulting, Development and Coaching For Business and Executives
Coaching 4 Companies focus is to partner with organizations, teams, and individual leaders. We offer a variety of professional products and services centering around performance, growth, and success at B2B and B2C levels.
Our promise: Real Performance | Real Growth | Real Success
Consulting – “We partner with you for Real Performance”
Development – “We partner with you for Real Growth”
Coaching – “We partner with you for Real Success”
Skills 4 Executives
The executive services offered by Coaching 4 Companies are performed under the umbrella of Skills 4 Executives Limited (S4E). Originally founded as a Hong Kong-registered company, we now operate in four countries with C4C as one of four business divisions.
CEOs and CHROs, have you asked...
What are our key performance indicators (KPIs) and how are we tracking them?
What are our competitive advantages and how are we leveraging them?
What are the current market trends and how are they impacting business?
How are we managing risk and ensuring business continuity?
What is our vision for the future and how are we working towards it?
What is our leadership pipeline and succession plan?
How are we fostering a culture of continuous learning and development?
Are we promoting diversity and inclusion in our executive ranks?
How are we identifying and addressing skill gaps among our executive talent?
What is our strategy for attracting and retaining top executive talent?
The above, are a sampling of the questions that our professional teams will help explore together with you and your teams to find that optimum performance.
our founder
HE’S AUSTRALIAN MADE
45 years of enjoying all levels of corporate and entrepreneurial life.
Established 9 businesses and founded 2 companies
Lived and worked on multiple continents, with people from more than 100 countries
International best-selling author of two books
“Executive Coach of the Year 2022,” award by CEO Today magazine
Wayne consults and advises businesses on their strategic operations while working with all levels of executives who wish to transition to that next level.
Typically these executives are motivated and know what they want but lack the habits, discipline, and leadership attributes required to transition them to that next level.
They face daily challenges from multiple stakeholders while attempting to manage teams.
These executives need personal development that is often supported by coaching to help generate greater insights and impact.
Secrets Learned from 45 years’ thriving through all levels of professional life
We all face challenges in our private and professional lives. Finding ways to overcome or mitigate those challenges enables us to continue moving forward. By doing this, we lessen the chance of losing focus on the things that truly matter.
I’ve encountered numerous setbacks and disappointment, only to bounce back even stronger and achieve successive new highs each time.
At age 25, newly married and during construction of my first home, suddenly laid off, living from savings and Union handouts.
The ten years that followed consisted of highs and lows, traveling, working, and growing in exotic and remote locations, covering the width and breadth of Australia and New Zealand. From island resorts to iron ore smelters, from icy winters to sweltering summers. From the majestic countryside to barren plains. From starting my first business to being investigated for fraud and embezzlement.
Fast forward 15 more years and those swings continued. As did my learning and growth, with each stumble providing opportunities to pause and reflect, seeking ways to regroup and capitalize, before resuming that upward trajectory.
Turning 50, saw plenty to celebrate – a successful career, living the life of an expat, financially secure, but then came the lows and they were extreme. Aggressive cancer, divorce, and bankruptcy to name just three. The mental and physical challenges were immense.
However, I not only survived but have thrived. Living and working across the world, even becoming a global head of Learning. Along the way I’ve had the pleasure of experiencing enormously diverse cultures with wonderfully gifted people.
My journey in helping others has become my obsession. It’s what ignites the flame that gets me leaping out of bed each morning. There are few rewards greater than being able to utilize my learned skills and support executives who are stuck and unfortunately cannot find clarity. At the same they wish to overcome their career challenges and feel better defined. I feel blessed to work with each of them and cherish the moments as we co-create their future together.
Wayne Brown continues to research and study Organizational and Positive Psychology together with Neuroscience, which support his evidence-based approach to transformative practices with clients across the globe.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#Coaching4Companies #waynebrown #theetproject #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Coaching 4 Companies, wayne brown, the et project, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
The ET Project Podcast by Wayne Brown. A CEO pinball call center odyssey with Richard Blank
https://youtu.be/5pAedujjRiQ
https://youtu.be/kEth38h7SI8
