weTHRIVE Podcast. A Philadelphia entrepreneur living in Costa Rica has what it takes. Episode 45.
Every day, entrepreneurs around the world wonder if they have what it takes. What it takes to put food on the table, keep clothes on their back, keep a roof over their head, build a successful business, and even if they have what it takes to create and be a part of something bigger than themselves.
During each episode, Casey Clark, founder of C Clark Consulting, interviews other entrepreneurs to learn more about what it means to them to thrive, how they’re using their business in creating an impactful legacy, and what has tried to get in their way. These stories will resonate with your soul as they inspire you to manifest your vision!
Casey Clark interviews Richard Blank, CEO of Costa Rica's Call Center in episode 45 of the weTHRIVE podcast.
https://youtu.be/nJyrY8dD91A
We Thrive Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your
Favorite Pinball Games and Arcade Adventures
Ooh, the one that I own or the one that I have played? The one that I own is a 1996 NBA Fast Break from Williams. It's a wonderful machine. I enjoy that the most. But when I was in Arizona, they have this amazing arcade that's in Mesa that's got like over 50 pinball machines. And I was able to play some stuff from the old 70s and the 80s and 90s.
Influential Book and Life Lessons
It's a wonderful question. There's so much out there. For me personally, I've dabbled in your self-helps and motivational books, but I'm more into biographies or certain sort of stories of a coming of age. My favorite book of all time was a gift that was given to me. It's from Harvey Allen. It's called Anthony Adverse. It was written in the 1930s. It's a very big, fat, long book. Anthony Adverse. And they made a movie about it as well from Harvey Allen. And so it was something that I never expected to read. But when I was in Spain, a very good friend of mine gave it to me. So when I was on the trains, I would pull out a few pages here and there. But it was it was really about a wonderful story about a dreamer that lived in since it's very long, a full life. I mean, you really go through the whole book. But it changed me a little bit. It was the discipline of reading a book that was so many pages, but also I resonate towards this main character that was finding himself and needed others where, Casey, success is built on a million thank yous, and I'd be very foolish to think I did this on my own. Show less
growing company and a powerhouse in the BPO industry.
Marriage and Video Game Battle Lines
I got Hook. I got a World Cup machine, Street Fighter 2, Jokers, Lethal Weapon 3, Mousing Around, Judge Dredd, State Shuttle. Listen, when you're married to somebody, you got to choose your battles wisely. My wife can have 99% of battles when the one thing I am going to die on that hill are my video games. And Casey, thank God I got enough room at my office that I can fit them all.
Positive Employee Management
That's just one of so many examples. And also another one I'm going to throw back into the game room. So instead of having a meeting, Casey, where I bring you in and make you feel bad, why don't we take a recess downstairs? Let's get on the Pac-Man machine. Let's play some pinball. Five minutes later, you've let off some steam. You've recharged some batteries. You're saying, thank you, jefe. Thank you. You don't need to thank me. Thank you for allowing me to get you off the floor for a minute away from everybody. So you could calm down and reset yourself. Yeah. That's all. And then let's go back up champ. Let's do what we gotta do.
Strategic Communication and Respect
And the second thing is I'm going to know your name, so I'll give you the dignity. And a lot of the agents will tell me, Richard, you're the first boss that ever knew my name. And I said, unfortunately, that's true. And I might be the last, but at least while you're with me, I will know your name. And also, and also since English is their second language and it's okay that they have a slight accent to me, Casey, it bears the mark of higher education. I really insist on the thesaurus because I want them to properly express themselves. And so there are certain words that can produce a negative trigger, a rabbit hole or an ego defense. And so by using strategic words like guiding, assist and lending a hand versus helping and instead of saying, excuse me, can you repeat that? It's more, Casey, for my clarification. These are some strategic, diplomatic, and very choice structured conversations where we can really prolong conversations, increase conversion ratios. And not only that, increase the fulfillment of the agent's job. Casey, this is a very strict Catholic country. And as much as I want to fulfill the need of the agent, it's really more for the client.
Thriving Through Positive Reinforcement
It's really not about me, my friend. It's really about the others. It's the positive reinforcement that I get. So I could think that I'm the greatest and I'm the one man party and show and I'm the king of the castle. But if nobody shows up for my birthday party at Chuck E. Cheese, I have no friends. And so for me, being in business for 14 years, it's not about how smart I am. how clever I am. It's about the foundation of the people that come back here every day to work with me. And so thriving for me is when people say, good morning, jefe, or they become supervisors, or they've been with me for a year, five, 10 years, or I get a written letter from a client telling me how amazing my organization is. And so I feed off of the responses of others.
Transforming Negative Tone with Buffer Boomerang
I have a buffer boomerang technique where if somebody asks you a question, sometimes their tone could be negative. So what I would like to do is buffer your tone and make it positive. So I'd say, Casey, that's an excellent question. My name is Richard Blank. Reinforce it with the question, repeated what you said to show active listening, and then sent it back to you in a positive way. There's positive, there's buffer boomerangs throughout an entire phone call when someone asks you a question and makes a statement. So then let's say that your assistant's name is Susan. And I answer her question and she likes me and she's willing to transfer the call to you. Prior to that transfer to call Casey at your consulting group, I'm going to let them know that how amazing that they are when I speak with you. So I'm going to be giving a gift and moving with some momentum.
weTHRIVE Podcast. A Philadelphia entrepreneur living in Costa Rica has what it takes. Episode 45.
https://youtu.be/nJyrY8dD91A
https://youtu.be/VRbCVWZKILw
https://youtu.be/nJyrY8dD91A
https://youtu.be/O8O-r3Y3SF8
https://youtu.be/H0gnT5P4JK4
https://youtu.be/GAKngbhRvtE
https://youtu.be/kbqnHBQRUeE
weTHRIVE Podcast. A Philadelphia entrepreneur living in Costa Rica has what it takes. Episode 45.
Every day, entrepreneurs around the world wonder if they have what it takes. What it takes to put food on the table, keep clothes on their back, keep a roof over their head, build a successful business, and even if they have what it takes to create and be a part of something bigger than themselves.
During each episode, Casey Clark, founder of C Clark Consulting, interviews other entrepreneurs to learn more about what it means to them to thrive, how they’re using their business in creating an impactful legacy, and what has tried to get in their way. These stories will resonate with your soul as they inspire you to manifest your vision!
Casey Clark interviews Richard Blank, CEO of Costa Rica's Call Center in episode 45 of the weTHRIVE podcast.
https://youtu.be/nJyrY8dD91A
We Thrive Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your
Favorite Pinball Games and Arcade Adventures
Ooh, the one that I own or the one that I have played? The one that I own is a 1996 NBA Fast Break from Williams. It's a wonderful machine. I enjoy that the most. But when I was in Arizona, they have this amazing arcade that's in Mesa that's got like over 50 pinball machines. And I was able to play some stuff from the old 70s and the 80s and 90s.
Influential Book and Life Lessons
It's a wonderful question. There's so much out there. For me personally, I've dabbled in your self-helps and motivational books, but I'm more into biographies or certain sort of stories of a coming of age. My favorite book of all time was a gift that was given to me. It's from Harvey Allen. It's called Anthony Adverse. It was written in the 1930s. It's a very big, fat, long book. Anthony Adverse. And they made a movie about it as well from Harvey Allen. And so it was something that I never expected to read. But when I was in Spain, a very good friend of mine gave it to me. So when I was on the trains, I would pull out a few pages here and there. But it was it was really about a wonderful story about a dreamer that lived in since it's very long, a full life. I mean, you really go through the whole book. But it changed me a little bit. It was the discipline of reading a book that was so many pages, but also I resonate towards this main character that was finding himself and needed others where, Casey, success is built on a million thank yous, and I'd be very foolish to think I did this on my own. Show less
growing company and a powerhouse in the BPO industry.
Marriage and Video Game Battle Lines
I got Hook. I got a World Cup machine, Street Fighter 2, Jokers, Lethal Weapon 3, Mousing Around, Judge Dredd, State Shuttle. Listen, when you're married to somebody, you got to choose your battles wisely. My wife can have 99% of battles when the one thing I am going to die on that hill are my video games. And Casey, thank God I got enough room at my office that I can fit them all.
Positive Employee Management
That's just one of so many examples. And also another one I'm going to throw back into the game room. So instead of having a meeting, Casey, where I bring you in and make you feel bad, why don't we take a recess downstairs? Let's get on the Pac-Man machine. Let's play some pinball. Five minutes later, you've let off some steam. You've recharged some batteries. You're saying, thank you, jefe. Thank you. You don't need to thank me. Thank you for allowing me to get you off the floor for a minute away from everybody. So you could calm down and reset yourself. Yeah. That's all. And then let's go back up champ. Let's do what we gotta do.
Strategic Communication and Respect
And the second thing is I'm going to know your name, so I'll give you the dignity. And a lot of the agents will tell me, Richard, you're the first boss that ever knew my name. And I said, unfortunately, that's true. And I might be the last, but at least while you're with me, I will know your name. And also, and also since English is their second language and it's okay that they have a slight accent to me, Casey, it bears the mark of higher education. I really insist on the thesaurus because I want them to properly express themselves. And so there are certain words that can produce a negative trigger, a rabbit hole or an ego defense. And so by using strategic words like guiding, assist and lending a hand versus helping and instead of saying, excuse me, can you repeat that? It's more, Casey, for my clarification. These are some strategic, diplomatic, and very choice structured conversations where we can really prolong conversations, increase conversion ratios. And not only that, increase the fulfillment of the agent's job. Casey, this is a very strict Catholic country. And as much as I want to fulfill the need of the agent, it's really more for the client.
Thriving Through Positive Reinforcement
It's really not about me, my friend. It's really about the others. It's the positive reinforcement that I get. So I could think that I'm the greatest and I'm the one man party and show and I'm the king of the castle. But if nobody shows up for my birthday party at Chuck E. Cheese, I have no friends. And so for me, being in business for 14 years, it's not about how smart I am. how clever I am. It's about the foundation of the people that come back here every day to work with me. And so thriving for me is when people say, good morning, jefe, or they become supervisors, or they've been with me for a year, five, 10 years, or I get a written letter from a client telling me how amazing my organization is. And so I feed off of the responses of others.
Transforming Negative Tone with Buffer Boomerang
I have a buffer boomerang technique where if somebody asks you a question, sometimes their tone could be negative. So what I would like to do is buffer your tone and make it positive. So I'd say, Casey, that's an excellent question. My name is Richard Blank. Reinforce it with the question, repeated what you said to show active listening, and then sent it back to you in a positive way. There's positive, there's buffer boomerangs throughout an entire phone call when someone asks you a question and makes a statement. So then let's say that your assistant's name is Susan. And I answer her question and she likes me and she's willing to transfer the call to you. Prior to that transfer to call Casey at your consulting group, I'm going to let them know that how amazing that they are when I speak with you. So I'm going to be giving a gift and moving with some momentum.
weTHRIVE Podcast. A Philadelphia entrepreneur living in Costa Rica has what it takes. Episode 45.
https://youtu.be/nJyrY8dD91A
https://youtu.be/VRbCVWZKILw
https://youtu.be/nJyrY8dD91A
https://youtu.be/O8O-r3Y3SF8
https://youtu.be/H0gnT5P4JK4
https://youtu.be/GAKngbhRvtE
https://youtu.be/kbqnHBQRUeE
weTHRIVE Podcast. A Philadelphia entrepreneur living in Costa Rica has what it takes. Episode 45.
Every day, entrepreneurs around the world wonder if they have what it takes. What it takes to put food on the table, keep clothes on their back, keep a roof over their head, build a successful business, and even if they have what it takes to create and be a part of something bigger than themselves.
During each episode, Casey Clark, founder of C Clark Consulting, interviews other entrepreneurs to learn more about what it means to them to thrive, how they’re using their business in creating an impactful legacy, and what has tried to get in their way. These stories will resonate with your soul as they inspire you to manifest your vision!
Casey Clark interviews Richard Blank, CEO of Costa Rica's Call Center in episode 45 of the weTHRIVE podcast.
https://youtu.be/nJyrY8dD91A
We Thrive Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your
Favorite Pinball Games and Arcade Adventures
Ooh, the one that I own or the one that I have played? The one that I own is a 1996 NBA Fast Break from Williams. It's a wonderful machine. I enjoy that the most. But when I was in Arizona, they have this amazing arcade that's in Mesa that's got like over 50 pinball machines. And I was able to play some stuff from the old 70s and the 80s and 90s.
Influential Book and Life Lessons
It's a wonderful question. There's so much out there. For me personally, I've dabbled in your self-helps and motivational books, but I'm more into biographies or certain sort of stories of a coming of age. My favorite book of all time was a gift that was given to me. It's from Harvey Allen. It's called Anthony Adverse. It was written in the 1930s. It's a very big, fat, long book. Anthony Adverse. And they made a movie about it as well from Harvey Allen. And so it was something that I never expected to read. But when I was in Spain, a very good friend of mine gave it to me. So when I was on the trains, I would pull out a few pages here and there. But it was it was really about a wonderful story about a dreamer that lived in since it's very long, a full life. I mean, you really go through the whole book. But it changed me a little bit. It was the discipline of reading a book that was so many pages, but also I resonate towards this main character that was finding himself and needed others where, Casey, success is built on a million thank yous, and I'd be very foolish to think I did this on my own. Show less
growing company and a powerhouse in the BPO industry.
Marriage and Video Game Battle Lines
I got Hook. I got a World Cup machine, Street Fighter 2, Jokers, Lethal Weapon 3, Mousing Around, Judge Dredd, State Shuttle. Listen, when you're married to somebody, you got to choose your battles wisely. My wife can have 99% of battles when the one thing I am going to die on that hill are my video games. And Casey, thank God I got enough room at my office that I can fit them all.
Positive Employee Management
That's just one of so many examples. And also another one I'm going to throw back into the game room. So instead of having a meeting, Casey, where I bring you in and make you feel bad, why don't we take a recess downstairs? Let's get on the Pac-Man machine. Let's play some pinball. Five minutes later, you've let off some steam. You've recharged some batteries. You're saying, thank you, jefe. Thank you. You don't need to thank me. Thank you for allowing me to get you off the floor for a minute away from everybody. So you could calm down and reset yourself. Yeah. That's all. And then let's go back up champ. Let's do what we gotta do.
Strategic Communication and Respect
And the second thing is I'm going to know your name, so I'll give you the dignity. And a lot of the agents will tell me, Richard, you're the first boss that ever knew my name. And I said, unfortunately, that's true. And I might be the last, but at least while you're with me, I will know your name. And also, and also since English is their second language and it's okay that they have a slight accent to me, Casey, it bears the mark of higher education. I really insist on the thesaurus because I want them to properly express themselves. And so there are certain words that can produce a negative trigger, a rabbit hole or an ego defense. And so by using strategic words like guiding, assist and lending a hand versus helping and instead of saying, excuse me, can you repeat that? It's more, Casey, for my clarification. These are some strategic, diplomatic, and very choice structured conversations where we can really prolong conversations, increase conversion ratios. And not only that, increase the fulfillment of the agent's job. Casey, this is a very strict Catholic country. And as much as I want to fulfill the need of the agent, it's really more for the client.
Thriving Through Positive Reinforcement
It's really not about me, my friend. It's really about the others. It's the positive reinforcement that I get. So I could think that I'm the greatest and I'm the one man party and show and I'm the king of the castle. But if nobody shows up for my birthday party at Chuck E. Cheese, I have no friends. And so for me, being in business for 14 years, it's not about how smart I am. how clever I am. It's about the foundation of the people that come back here every day to work with me. And so thriving for me is when people say, good morning, jefe, or they become supervisors, or they've been with me for a year, five, 10 years, or I get a written letter from a client telling me how amazing my organization is. And so I feed off of the responses of others.
Transforming Negative Tone with Buffer Boomerang
I have a buffer boomerang technique where if somebody asks you a question, sometimes their tone could be negative. So what I would like to do is buffer your tone and make it positive. So I'd say, Casey, that's an excellent question. My name is Richard Blank. Reinforce it with the question, repeated what you said to show active listening, and then sent it back to you in a positive way. There's positive, there's buffer boomerangs throughout an entire phone call when someone asks you a question and makes a statement. So then let's say that your assistant's name is Susan. And I answer her question and she likes me and she's willing to transfer the call to you. Prior to that transfer to call Casey at your consulting group, I'm going to let them know that how amazing that they are when I speak with you. So I'm going to be giving a gift and moving with some momentum.
weTHRIVE Podcast. A Philadelphia entrepreneur living in Costa Rica has what it takes. Episode 45.
https://youtu.be/nJyrY8dD91A
https://youtu.be/VRbCVWZKILw
https://youtu.be/nJyrY8dD91A
https://youtu.be/O8O-r3Y3SF8
https://youtu.be/H0gnT5P4JK4
https://youtu.be/GAKngbhRvtE
https://youtu.be/kbqnHBQRUeE
The Evolvepreneur AI Advantage Show.The future of A.I. vs telemarketing with guest Richard Blank
Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
Join us on this captivating journey as we delve into the realm where innovation meets intelligence.
In each episode, we dive deep into the transformative power of AI, unveiling the strategies, insights, and tools that propel businesses forward. From deciphering AI algorithms to unlocking data-driven decision-making, our show equips you with the knowledge and skills to leverage AI as a game-changing force.
Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
https://youtu.be/uPgt6r2Q8Zc
The A.I. Advantage Show
Welcome!!!
You have arrived at the premier platform for entrepreneurs ready to learn about Artificial Intelligence. Join us as we explore the intersection of innovation and intelligence, diving into AI's transformative power. Each episode uncovers strategies, insights, and tools that drive business growth. We engage with experts and entrepreneurs, discussing real-world applications, success stories, and AI trends.
Whether you're an established business owner or an aspiring entrepreneur, our show helps you harness AI's potential, optimize operations, and boost growth.
In the next A.I. Advantage podcast we talk about so much more than just A.I.
A truly inspirational individual!
Welcome to the Evolvepreneur A.I. Advantage Show
Join me, Richard Wray, to gain the A.I. Advantage today where we dive deep into the transformative power of A.I. to help fast-track your business.
My very special guest today is Richard Blank ...
Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
Blank cautions against getting caught up in comparisons to tech giants and instead encourages finding your own path to success and happiness.
Blank emphasizes the importance of integrity, hard work, and doing things with "honorable intentions" in order to feel good about yourself.
Blank promotes the benefits of Costa Rica as a business location, citing factors like the neutral English accent and infrastructure.
Blank shares his experience of collaborating with a renowned musician, highlighting his diverse interests and talents.
Get ready to revolutionize your entrepreneurial journey with the AI Advantage. Tune in and join the Evolvepreneur community today!
Richard Wray
Steering the helm at evolvepreneur.app as a Senior Sales Manager, my journey encompasses shaping the AI landscape for entrepreneurs. Hosting a podcast that serves as a beacon for innovation, I delve into AI's transformative power, offering strategies and insights to fuel business growth. The episodes are a treasure trove of knowledge, featuring expert discussions and success stories that guide listeners to harness AI effectively.
Previously, as Business Development Manager for APAC at Agora, my focus was on fostering connections that transcended borders through real-time engagement solutions. This role honed my proficiency in customer success and reinforced my commitment to advancing technology's role in facilitating human interactions. At evolvepreneur.app, we're on a mission to optimize operations and amplify growth for businesses ready to step into the future with A
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the Evolvepreneur AI Advantage Show, Richard Wray, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#theEvolvepreneurAIAdvantageShow #RichardWray #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/uPgt6r2Q8Zc
https://youtube.com/shorts/azSqNhzUbnU
https://youtube.com/shorts/y9duZQeJVCw
https://youtube.com/shorts/ScVKOJptw1o
https://youtube.com/shorts/elFhd6suM9Q
https://youtube.com/shorts/hAeEuXYiL_g
https://youtube.com/shorts/9VgRqqXSmyg
https://youtube.com/shorts/t_Bv6W2tjRs
The Evolvepreneur AI Advantage Show.The future of A.I. vs telemarketing with guest Richard Blank
Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
Join us on this captivating journey as we delve into the realm where innovation meets intelligence.
In each episode, we dive deep into the transformative power of AI, unveiling the strategies, insights, and tools that propel businesses forward. From deciphering AI algorithms to unlocking data-driven decision-making, our show equips you with the knowledge and skills to leverage AI as a game-changing force.
Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
https://youtu.be/uPgt6r2Q8Zc
The A.I. Advantage Show
Welcome!!!
You have arrived at the premier platform for entrepreneurs ready to learn about Artificial Intelligence. Join us as we explore the intersection of innovation and intelligence, diving into AI's transformative power. Each episode uncovers strategies, insights, and tools that drive business growth. We engage with experts and entrepreneurs, discussing real-world applications, success stories, and AI trends.
Whether you're an established business owner or an aspiring entrepreneur, our show helps you harness AI's potential, optimize operations, and boost growth.
In the next A.I. Advantage podcast we talk about so much more than just A.I.
A truly inspirational individual!
Welcome to the Evolvepreneur A.I. Advantage Show
Join me, Richard Wray, to gain the A.I. Advantage today where we dive deep into the transformative power of A.I. to help fast-track your business.
My very special guest today is Richard Blank ...
Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
Blank cautions against getting caught up in comparisons to tech giants and instead encourages finding your own path to success and happiness.
Blank emphasizes the importance of integrity, hard work, and doing things with "honorable intentions" in order to feel good about yourself.
Blank promotes the benefits of Costa Rica as a business location, citing factors like the neutral English accent and infrastructure.
Blank shares his experience of collaborating with a renowned musician, highlighting his diverse interests and talents.
Get ready to revolutionize your entrepreneurial journey with the AI Advantage. Tune in and join the Evolvepreneur community today!
Richard Wray
Steering the helm at evolvepreneur.app as a Senior Sales Manager, my journey encompasses shaping the AI landscape for entrepreneurs. Hosting a podcast that serves as a beacon for innovation, I delve into AI's transformative power, offering strategies and insights to fuel business growth. The episodes are a treasure trove of knowledge, featuring expert discussions and success stories that guide listeners to harness AI effectively.
Previously, as Business Development Manager for APAC at Agora, my focus was on fostering connections that transcended borders through real-time engagement solutions. This role honed my proficiency in customer success and reinforced my commitment to advancing technology's role in facilitating human interactions. At evolvepreneur.app, we're on a mission to optimize operations and amplify growth for businesses ready to step into the future with A
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the Evolvepreneur AI Advantage Show, Richard Wray, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#theEvolvepreneurAIAdvantageShow #RichardWray #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/uPgt6r2Q8Zc
https://youtube.com/shorts/azSqNhzUbnU
https://youtube.com/shorts/y9duZQeJVCw
https://youtube.com/shorts/ScVKOJptw1o
https://youtube.com/shorts/elFhd6suM9Q
https://youtube.com/shorts/hAeEuXYiL_g
https://youtube.com/shorts/9VgRqqXSmyg
https://youtube.com/shorts/t_Bv6W2tjRs
The Evolvepreneur AI Advantage Show.The future of A.I. vs telemarketing with guest Richard Blank
Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
Join us on this captivating journey as we delve into the realm where innovation meets intelligence.
In each episode, we dive deep into the transformative power of AI, unveiling the strategies, insights, and tools that propel businesses forward. From deciphering AI algorithms to unlocking data-driven decision-making, our show equips you with the knowledge and skills to leverage AI as a game-changing force.
Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
https://youtu.be/uPgt6r2Q8Zc
The A.I. Advantage Show
Welcome!!!
You have arrived at the premier platform for entrepreneurs ready to learn about Artificial Intelligence. Join us as we explore the intersection of innovation and intelligence, diving into AI's transformative power. Each episode uncovers strategies, insights, and tools that drive business growth. We engage with experts and entrepreneurs, discussing real-world applications, success stories, and AI trends.
Whether you're an established business owner or an aspiring entrepreneur, our show helps you harness AI's potential, optimize operations, and boost growth.
In the next A.I. Advantage podcast we talk about so much more than just A.I.
A truly inspirational individual!
Welcome to the Evolvepreneur A.I. Advantage Show
Join me, Richard Wray, to gain the A.I. Advantage today where we dive deep into the transformative power of A.I. to help fast-track your business.
My very special guest today is Richard Blank ...
Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
Blank cautions against getting caught up in comparisons to tech giants and instead encourages finding your own path to success and happiness.
Blank emphasizes the importance of integrity, hard work, and doing things with "honorable intentions" in order to feel good about yourself.
Blank promotes the benefits of Costa Rica as a business location, citing factors like the neutral English accent and infrastructure.
Blank shares his experience of collaborating with a renowned musician, highlighting his diverse interests and talents.
Get ready to revolutionize your entrepreneurial journey with the AI Advantage. Tune in and join the Evolvepreneur community today!
Richard Wray
Steering the helm at evolvepreneur.app as a Senior Sales Manager, my journey encompasses shaping the AI landscape for entrepreneurs. Hosting a podcast that serves as a beacon for innovation, I delve into AI's transformative power, offering strategies and insights to fuel business growth. The episodes are a treasure trove of knowledge, featuring expert discussions and success stories that guide listeners to harness AI effectively.
Previously, as Business Development Manager for APAC at Agora, my focus was on fostering connections that transcended borders through real-time engagement solutions. This role honed my proficiency in customer success and reinforced my commitment to advancing technology's role in facilitating human interactions. At evolvepreneur.app, we're on a mission to optimize operations and amplify growth for businesses ready to step into the future with A
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the Evolvepreneur AI Advantage Show, Richard Wray, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#theEvolvepreneurAIAdvantageShow #RichardWray #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/uPgt6r2Q8Zc
https://youtube.com/shorts/azSqNhzUbnU
https://youtube.com/shorts/y9duZQeJVCw
https://youtube.com/shorts/ScVKOJptw1o
https://youtube.com/shorts/elFhd6suM9Q
https://youtube.com/shorts/hAeEuXYiL_g
https://youtube.com/shorts/9VgRqqXSmyg
https://youtube.com/shorts/t_Bv6W2tjRs
The Evolvepreneur AI Advantage Show.The future of A.I. vs telemarketing with guest Richard Blank
Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
Join us on this captivating journey as we delve into the realm where innovation meets intelligence.
In each episode, we dive deep into the transformative power of AI, unveiling the strategies, insights, and tools that propel businesses forward. From deciphering AI algorithms to unlocking data-driven decision-making, our show equips you with the knowledge and skills to leverage AI as a game-changing force.
Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
https://youtu.be/uPgt6r2Q8Zc
The A.I. Advantage Show
Welcome!!!
You have arrived at the premier platform for entrepreneurs ready to learn about Artificial Intelligence. Join us as we explore the intersection of innovation and intelligence, diving into AI's transformative power. Each episode uncovers strategies, insights, and tools that drive business growth. We engage with experts and entrepreneurs, discussing real-world applications, success stories, and AI trends.
Whether you're an established business owner or an aspiring entrepreneur, our show helps you harness AI's potential, optimize operations, and boost growth.
In the next A.I. Advantage podcast we talk about so much more than just A.I.
A truly inspirational individual!
Welcome to the Evolvepreneur A.I. Advantage Show
Join me, Richard Wray, to gain the A.I. Advantage today where we dive deep into the transformative power of A.I. to help fast-track your business.
My very special guest today is Richard Blank ...
Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
Blank cautions against getting caught up in comparisons to tech giants and instead encourages finding your own path to success and happiness.
Blank emphasizes the importance of integrity, hard work, and doing things with "honorable intentions" in order to feel good about yourself.
Blank promotes the benefits of Costa Rica as a business location, citing factors like the neutral English accent and infrastructure.
Blank shares his experience of collaborating with a renowned musician, highlighting his diverse interests and talents.
Get ready to revolutionize your entrepreneurial journey with the AI Advantage. Tune in and join the Evolvepreneur community today!
Richard Wray
Steering the helm at evolvepreneur.app as a Senior Sales Manager, my journey encompasses shaping the AI landscape for entrepreneurs. Hosting a podcast that serves as a beacon for innovation, I delve into AI's transformative power, offering strategies and insights to fuel business growth. The episodes are a treasure trove of knowledge, featuring expert discussions and success stories that guide listeners to harness AI effectively.
Previously, as Business Development Manager for APAC at Agora, my focus was on fostering connections that transcended borders through real-time engagement solutions. This role honed my proficiency in customer success and reinforced my commitment to advancing technology's role in facilitating human interactions. At evolvepreneur.app, we're on a mission to optimize operations and amplify growth for businesses ready to step into the future with A
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the Evolvepreneur AI Advantage Show, Richard Wray, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#theEvolvepreneurAIAdvantageShow #RichardWray #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/uPgt6r2Q8Zc
https://youtube.com/shorts/azSqNhzUbnU
https://youtube.com/shorts/y9duZQeJVCw
https://youtube.com/shorts/ScVKOJptw1o
https://youtube.com/shorts/elFhd6suM9Q
https://youtube.com/shorts/hAeEuXYiL_g
https://youtube.com/shorts/9VgRqqXSmyg
https://youtube.com/shorts/t_Bv6W2tjRs
The Evolvepreneur AI Advantage Show.The future of A.I. vs telemarketing with guest Richard Blank
Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
Join us on this captivating journey as we delve into the realm where innovation meets intelligence.
In each episode, we dive deep into the transformative power of AI, unveiling the strategies, insights, and tools that propel businesses forward. From deciphering AI algorithms to unlocking data-driven decision-making, our show equips you with the knowledge and skills to leverage AI as a game-changing force.
Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
https://youtu.be/uPgt6r2Q8Zc
The A.I. Advantage Show
Welcome!!!
You have arrived at the premier platform for entrepreneurs ready to learn about Artificial Intelligence. Join us as we explore the intersection of innovation and intelligence, diving into AI's transformative power. Each episode uncovers strategies, insights, and tools that drive business growth. We engage with experts and entrepreneurs, discussing real-world applications, success stories, and AI trends.
Whether you're an established business owner or an aspiring entrepreneur, our show helps you harness AI's potential, optimize operations, and boost growth.
In the next A.I. Advantage podcast we talk about so much more than just A.I.
A truly inspirational individual!
Welcome to the Evolvepreneur A.I. Advantage Show
Join me, Richard Wray, to gain the A.I. Advantage today where we dive deep into the transformative power of A.I. to help fast-track your business.
My very special guest today is Richard Blank ...
Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
Blank cautions against getting caught up in comparisons to tech giants and instead encourages finding your own path to success and happiness.
Blank emphasizes the importance of integrity, hard work, and doing things with "honorable intentions" in order to feel good about yourself.
Blank promotes the benefits of Costa Rica as a business location, citing factors like the neutral English accent and infrastructure.
Blank shares his experience of collaborating with a renowned musician, highlighting his diverse interests and talents.
Get ready to revolutionize your entrepreneurial journey with the AI Advantage. Tune in and join the Evolvepreneur community today!
Richard Wray
Steering the helm at evolvepreneur.app as a Senior Sales Manager, my journey encompasses shaping the AI landscape for entrepreneurs. Hosting a podcast that serves as a beacon for innovation, I delve into AI's transformative power, offering strategies and insights to fuel business growth. The episodes are a treasure trove of knowledge, featuring expert discussions and success stories that guide listeners to harness AI effectively.
Previously, as Business Development Manager for APAC at Agora, my focus was on fostering connections that transcended borders through real-time engagement solutions. This role honed my proficiency in customer success and reinforced my commitment to advancing technology's role in facilitating human interactions. At evolvepreneur.app, we're on a mission to optimize operations and amplify growth for businesses ready to step into the future with A
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the Evolvepreneur AI Advantage Show, Richard Wray, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#theEvolvepreneurAIAdvantageShow #RichardWray #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/uPgt6r2Q8Zc
https://youtube.com/shorts/azSqNhzUbnU
https://youtube.com/shorts/y9duZQeJVCw
https://youtube.com/shorts/ScVKOJptw1o
https://youtube.com/shorts/elFhd6suM9Q
https://youtube.com/shorts/hAeEuXYiL_g
https://youtube.com/shorts/9VgRqqXSmyg
https://youtube.com/shorts/t_Bv6W2tjRs
The Evolvepreneur AI Advantage Show.The future of A.I. vs telemarketing with guest Richard Blank
Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
Join us on this captivating journey as we delve into the realm where innovation meets intelligence.
In each episode, we dive deep into the transformative power of AI, unveiling the strategies, insights, and tools that propel businesses forward. From deciphering AI algorithms to unlocking data-driven decision-making, our show equips you with the knowledge and skills to leverage AI as a game-changing force.
Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
https://youtu.be/uPgt6r2Q8Zc
The A.I. Advantage Show
Welcome!!!
You have arrived at the premier platform for entrepreneurs ready to learn about Artificial Intelligence. Join us as we explore the intersection of innovation and intelligence, diving into AI's transformative power. Each episode uncovers strategies, insights, and tools that drive business growth. We engage with experts and entrepreneurs, discussing real-world applications, success stories, and AI trends.
Whether you're an established business owner or an aspiring entrepreneur, our show helps you harness AI's potential, optimize operations, and boost growth.
In the next A.I. Advantage podcast we talk about so much more than just A.I.
A truly inspirational individual!
Welcome to the Evolvepreneur A.I. Advantage Show
Join me, Richard Wray, to gain the A.I. Advantage today where we dive deep into the transformative power of A.I. to help fast-track your business.
My very special guest today is Richard Blank ...
Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
Blank cautions against getting caught up in comparisons to tech giants and instead encourages finding your own path to success and happiness.
Blank emphasizes the importance of integrity, hard work, and doing things with "honorable intentions" in order to feel good about yourself.
Blank promotes the benefits of Costa Rica as a business location, citing factors like the neutral English accent and infrastructure.
Blank shares his experience of collaborating with a renowned musician, highlighting his diverse interests and talents.
Get ready to revolutionize your entrepreneurial journey with the AI Advantage. Tune in and join the Evolvepreneur community today!
Richard Wray
Steering the helm at evolvepreneur.app as a Senior Sales Manager, my journey encompasses shaping the AI landscape for entrepreneurs. Hosting a podcast that serves as a beacon for innovation, I delve into AI's transformative power, offering strategies and insights to fuel business growth. The episodes are a treasure trove of knowledge, featuring expert discussions and success stories that guide listeners to harness AI effectively.
Previously, as Business Development Manager for APAC at Agora, my focus was on fostering connections that transcended borders through real-time engagement solutions. This role honed my proficiency in customer success and reinforced my commitment to advancing technology's role in facilitating human interactions. At evolvepreneur.app, we're on a mission to optimize operations and amplify growth for businesses ready to step into the future with A
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the Evolvepreneur AI Advantage Show, Richard Wray, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#theEvolvepreneurAIAdvantageShow #RichardWray #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/uPgt6r2Q8Zc
https://youtube.com/shorts/azSqNhzUbnU
https://youtube.com/shorts/y9duZQeJVCw
https://youtube.com/shorts/ScVKOJptw1o
https://youtube.com/shorts/elFhd6suM9Q
https://youtube.com/shorts/hAeEuXYiL_g
https://youtube.com/shorts/9VgRqqXSmyg
https://youtube.com/shorts/t_Bv6W2tjRs
The Evolvepreneur AI Advantage Show.The future of A.I. vs telemarketing with guest Richard Blank
Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
Join us on this captivating journey as we delve into the realm where innovation meets intelligence.
In each episode, we dive deep into the transformative power of AI, unveiling the strategies, insights, and tools that propel businesses forward. From deciphering AI algorithms to unlocking data-driven decision-making, our show equips you with the knowledge and skills to leverage AI as a game-changing force.
Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
https://youtu.be/uPgt6r2Q8Zc
The A.I. Advantage Show
Welcome!!!
You have arrived at the premier platform for entrepreneurs ready to learn about Artificial Intelligence. Join us as we explore the intersection of innovation and intelligence, diving into AI's transformative power. Each episode uncovers strategies, insights, and tools that drive business growth. We engage with experts and entrepreneurs, discussing real-world applications, success stories, and AI trends.
Whether you're an established business owner or an aspiring entrepreneur, our show helps you harness AI's potential, optimize operations, and boost growth.
In the next A.I. Advantage podcast we talk about so much more than just A.I.
A truly inspirational individual!
Welcome to the Evolvepreneur A.I. Advantage Show
Join me, Richard Wray, to gain the A.I. Advantage today where we dive deep into the transformative power of A.I. to help fast-track your business.
My very special guest today is Richard Blank ...
Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
Blank cautions against getting caught up in comparisons to tech giants and instead encourages finding your own path to success and happiness.
Blank emphasizes the importance of integrity, hard work, and doing things with "honorable intentions" in order to feel good about yourself.
Blank promotes the benefits of Costa Rica as a business location, citing factors like the neutral English accent and infrastructure.
Blank shares his experience of collaborating with a renowned musician, highlighting his diverse interests and talents.
Get ready to revolutionize your entrepreneurial journey with the AI Advantage. Tune in and join the Evolvepreneur community today!
Richard Wray
Steering the helm at evolvepreneur.app as a Senior Sales Manager, my journey encompasses shaping the AI landscape for entrepreneurs. Hosting a podcast that serves as a beacon for innovation, I delve into AI's transformative power, offering strategies and insights to fuel business growth. The episodes are a treasure trove of knowledge, featuring expert discussions and success stories that guide listeners to harness AI effectively.
Previously, as Business Development Manager for APAC at Agora, my focus was on fostering connections that transcended borders through real-time engagement solutions. This role honed my proficiency in customer success and reinforced my commitment to advancing technology's role in facilitating human interactions. At evolvepreneur.app, we're on a mission to optimize operations and amplify growth for businesses ready to step into the future with A
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the Evolvepreneur AI Advantage Show, Richard Wray, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#theEvolvepreneurAIAdvantageShow #RichardWray #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/uPgt6r2Q8Zc
https://youtube.com/shorts/azSqNhzUbnU
https://youtube.com/shorts/y9duZQeJVCw
https://youtube.com/shorts/ScVKOJptw1o
https://youtube.com/shorts/elFhd6suM9Q
https://youtube.com/shorts/hAeEuXYiL_g
https://youtube.com/shorts/9VgRqqXSmyg
https://youtube.com/shorts/t_Bv6W2tjRs
The Evolvepreneur AI Advantage Show.The future of A.I. vs telemarketing with guest Richard Blank
Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
Join us on this captivating journey as we delve into the realm where innovation meets intelligence.
In each episode, we dive deep into the transformative power of AI, unveiling the strategies, insights, and tools that propel businesses forward. From deciphering AI algorithms to unlocking data-driven decision-making, our show equips you with the knowledge and skills to leverage AI as a game-changing force.
Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
https://youtu.be/uPgt6r2Q8Zc
The A.I. Advantage Show
Welcome!!!
You have arrived at the premier platform for entrepreneurs ready to learn about Artificial Intelligence. Join us as we explore the intersection of innovation and intelligence, diving into AI's transformative power. Each episode uncovers strategies, insights, and tools that drive business growth. We engage with experts and entrepreneurs, discussing real-world applications, success stories, and AI trends.
Whether you're an established business owner or an aspiring entrepreneur, our show helps you harness AI's potential, optimize operations, and boost growth.
In the next A.I. Advantage podcast we talk about so much more than just A.I.
A truly inspirational individual!
Welcome to the Evolvepreneur A.I. Advantage Show
Join me, Richard Wray, to gain the A.I. Advantage today where we dive deep into the transformative power of A.I. to help fast-track your business.
My very special guest today is Richard Blank ...
Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
Blank cautions against getting caught up in comparisons to tech giants and instead encourages finding your own path to success and happiness.
Blank emphasizes the importance of integrity, hard work, and doing things with "honorable intentions" in order to feel good about yourself.
Blank promotes the benefits of Costa Rica as a business location, citing factors like the neutral English accent and infrastructure.
Blank shares his experience of collaborating with a renowned musician, highlighting his diverse interests and talents.
Get ready to revolutionize your entrepreneurial journey with the AI Advantage. Tune in and join the Evolvepreneur community today!
Richard Wray
Steering the helm at evolvepreneur.app as a Senior Sales Manager, my journey encompasses shaping the AI landscape for entrepreneurs. Hosting a podcast that serves as a beacon for innovation, I delve into AI's transformative power, offering strategies and insights to fuel business growth. The episodes are a treasure trove of knowledge, featuring expert discussions and success stories that guide listeners to harness AI effectively.
Previously, as Business Development Manager for APAC at Agora, my focus was on fostering connections that transcended borders through real-time engagement solutions. This role honed my proficiency in customer success and reinforced my commitment to advancing technology's role in facilitating human interactions. At evolvepreneur.app, we're on a mission to optimize operations and amplify growth for businesses ready to step into the future with A
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the Evolvepreneur AI Advantage Show, Richard Wray, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#theEvolvepreneurAIAdvantageShow #RichardWray #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/uPgt6r2Q8Zc
https://youtube.com/shorts/azSqNhzUbnU
https://youtube.com/shorts/y9duZQeJVCw
https://youtube.com/shorts/ScVKOJptw1o
https://youtube.com/shorts/elFhd6suM9Q
https://youtube.com/shorts/hAeEuXYiL_g
https://youtube.com/shorts/9VgRqqXSmyg
https://youtube.com/shorts/t_Bv6W2tjRs
The Evolvepreneur AI Advantage Show.The future of A.I. vs telemarketing with guest Richard Blank
Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
Join us on this captivating journey as we delve into the realm where innovation meets intelligence.
In each episode, we dive deep into the transformative power of AI, unveiling the strategies, insights, and tools that propel businesses forward. From deciphering AI algorithms to unlocking data-driven decision-making, our show equips you with the knowledge and skills to leverage AI as a game-changing force.
Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
https://youtu.be/uPgt6r2Q8Zc
The A.I. Advantage Show
Welcome!!!
You have arrived at the premier platform for entrepreneurs ready to learn about Artificial Intelligence. Join us as we explore the intersection of innovation and intelligence, diving into AI's transformative power. Each episode uncovers strategies, insights, and tools that drive business growth. We engage with experts and entrepreneurs, discussing real-world applications, success stories, and AI trends.
Whether you're an established business owner or an aspiring entrepreneur, our show helps you harness AI's potential, optimize operations, and boost growth.
In the next A.I. Advantage podcast we talk about so much more than just A.I.
A truly inspirational individual!
Welcome to the Evolvepreneur A.I. Advantage Show
Join me, Richard Wray, to gain the A.I. Advantage today where we dive deep into the transformative power of A.I. to help fast-track your business.
My very special guest today is Richard Blank ...
Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
Blank cautions against getting caught up in comparisons to tech giants and instead encourages finding your own path to success and happiness.
Blank emphasizes the importance of integrity, hard work, and doing things with "honorable intentions" in order to feel good about yourself.
Blank promotes the benefits of Costa Rica as a business location, citing factors like the neutral English accent and infrastructure.
Blank shares his experience of collaborating with a renowned musician, highlighting his diverse interests and talents.
Get ready to revolutionize your entrepreneurial journey with the AI Advantage. Tune in and join the Evolvepreneur community today!
Richard Wray
Steering the helm at evolvepreneur.app as a Senior Sales Manager, my journey encompasses shaping the AI landscape for entrepreneurs. Hosting a podcast that serves as a beacon for innovation, I delve into AI's transformative power, offering strategies and insights to fuel business growth. The episodes are a treasure trove of knowledge, featuring expert discussions and success stories that guide listeners to harness AI effectively.
Previously, as Business Development Manager for APAC at Agora, my focus was on fostering connections that transcended borders through real-time engagement solutions. This role honed my proficiency in customer success and reinforced my commitment to advancing technology's role in facilitating human interactions. At evolvepreneur.app, we're on a mission to optimize operations and amplify growth for businesses ready to step into the future with A
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the Evolvepreneur AI Advantage Show, Richard Wray, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#theEvolvepreneurAIAdvantageShow #RichardWray #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/uPgt6r2Q8Zc
https://youtube.com/shorts/azSqNhzUbnU
https://youtube.com/shorts/y9duZQeJVCw
https://youtube.com/shorts/ScVKOJptw1o
https://youtube.com/shorts/elFhd6suM9Q
https://youtube.com/shorts/hAeEuXYiL_g
https://youtube.com/shorts/9VgRqqXSmyg
https://youtube.com/shorts/t_Bv6W2tjRs
The Evolvepreneur AI Advantage Show.The future of A.I. vs telemarketing with guest Richard Blank
Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence.
Join us on this captivating journey as we delve into the realm where innovation meets intelligence.
In each episode, we dive deep into the transformative power of AI, unveiling the strategies, insights, and tools that propel businesses forward. From deciphering AI algorithms to unlocking data-driven decision-making, our show equips you with the knowledge and skills to leverage AI as a game-changing force.
Engage with industry experts, thought leaders, and fellow entrepreneurs as we explore real-world applications, share success stories, and decode the latest AI trends. Whether you're a seasoned business owner or an aspiring entrepreneur, the Evolvepreneur AI Advantage Show empowers you to embrace the future, optimize operations, and unlock your business's growth potential.
What do you get when you combine talent, drive and personality? A good answer would be Richard Blank, the man behind 'Costa Rica's Call Center'.
https://youtu.be/uPgt6r2Q8Zc
The A.I. Advantage Show
Welcome!!!
You have arrived at the premier platform for entrepreneurs ready to learn about Artificial Intelligence. Join us as we explore the intersection of innovation and intelligence, diving into AI's transformative power. Each episode uncovers strategies, insights, and tools that drive business growth. We engage with experts and entrepreneurs, discussing real-world applications, success stories, and AI trends.
Whether you're an established business owner or an aspiring entrepreneur, our show helps you harness AI's potential, optimize operations, and boost growth.
In the next A.I. Advantage podcast we talk about so much more than just A.I.
A truly inspirational individual!
Welcome to the Evolvepreneur A.I. Advantage Show
Join me, Richard Wray, to gain the A.I. Advantage today where we dive deep into the transformative power of A.I. to help fast-track your business.
My very special guest today is Richard Blank ...
Richard Blank, an entrepreneur who moved from the northeastern U.S. to Costa Rica and found success running a call center business there. Richard discusses the challenges of moving away from home and taking risks, as well as his views on the role of technology and AI in customer service. He emphasizes the importance of maintaining the human touch and personal connections, even as technology advances. Blank also shares some of his other business ventures, like working with a musical group. Overall, the conversation explores the balance between embracing technology and preserving the personal, analog aspects of life and work.
Key Moments:
The guest, Richard Blank, moved from the northeast US to Costa Rica and found great success there, including starting a call center business.
Blank emphasizes the importance of taking risks and following your passions, even if it means leaving your comfort zone and family/social expectations.
Blank discusses the role of technology and AI in business, noting both the benefits and potential downsides. He advocates for finding the right balance.
Blank believes in the value of human connection and interpersonal communication, even as technology advances. He sees a continued role for personalized service.
Blank shares his perspective on the call center industry, highlighting the need for efficiency and metrics while also maintaining a human touch.
Blank is passionate about language and writing, seeing them as important skills even in an increasingly automated world.
Blank cautions against getting caught up in comparisons to tech giants and instead encourages finding your own path to success and happiness.
Blank emphasizes the importance of integrity, hard work, and doing things with "honorable intentions" in order to feel good about yourself.
Blank promotes the benefits of Costa Rica as a business location, citing factors like the neutral English accent and infrastructure.
Blank shares his experience of collaborating with a renowned musician, highlighting his diverse interests and talents.
Get ready to revolutionize your entrepreneurial journey with the AI Advantage. Tune in and join the Evolvepreneur community today!
Richard Wray
Steering the helm at evolvepreneur.app as a Senior Sales Manager, my journey encompasses shaping the AI landscape for entrepreneurs. Hosting a podcast that serves as a beacon for innovation, I delve into AI's transformative power, offering strategies and insights to fuel business growth. The episodes are a treasure trove of knowledge, featuring expert discussions and success stories that guide listeners to harness AI effectively.
Previously, as Business Development Manager for APAC at Agora, my focus was on fostering connections that transcended borders through real-time engagement solutions. This role honed my proficiency in customer success and reinforced my commitment to advancing technology's role in facilitating human interactions. At evolvepreneur.app, we're on a mission to optimize operations and amplify growth for businesses ready to step into the future with A
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
the Evolvepreneur AI Advantage Show, Richard Wray, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#theEvolvepreneurAIAdvantageShow #RichardWray #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/uPgt6r2Q8Zc
https://youtube.com/shorts/azSqNhzUbnU
https://youtube.com/shorts/y9duZQeJVCw
https://youtube.com/shorts/ScVKOJptw1o
https://youtube.com/shorts/elFhd6suM9Q
https://youtube.com/shorts/hAeEuXYiL_g
https://youtube.com/shorts/9VgRqqXSmyg
https://youtube.com/shorts/t_Bv6W2tjRs
We Don't PLAY! by Favour Obasi-ike. The SEO Marketing Podcast Show with guest Richard Blank
Embracing Change: A Journey from Philadelphia to Costa Rica with Richard Blank
Welcome to the We Don't PLAY Podcast where you get all the latest and greatest news updates on all things digital marketing, SEO, entrepreneurship, personal development, branding, and so much more!
Work & PLAY Entertainment. An entertainment hub that provides marketing & innovative products to solve problems through e-Learning & business development packages.
https://youtu.be/vZBBJm3L0OI
Your favorite Media & Entertainment Business news sourceAre you looking for fun and professional advice for navigating a work-life balance? We Don't PLAY is a great podcast SEO Marketing show to tune into with an international roster of guests discussing topics including Search Engine Optimization (SEO), Artificial Intelligence (AI), digital marketing, email marketing, content marketing, entrepreneurship, relationship management, & trending topics you will find interesting!
We Don't PLAY:The SEO Marketing Podcast Show
Welcome to We Don't PLAY, hosted by entrepreneur, artist, and CEO Favour Obasi-ike. This podcast is one of the top 10% most popular shows out of 2.7M podcasts global on ListenNotes.com. Are you looking for experienced advice & pro tips? We Don't PLAY is a great podcast to tune into with SEO, Pinterest marketing, content marketing, digital marketing, entrepreneurship tips, music reviews, LIVE! interviews, giveaways, hot and trending topics you will find interest in. Subscribe to this podcast show to grab digital courses, marketing resources, and so much more
Favour Obasi-ike:
I provide SEO & Marketing consulting services to business leaders, entrepreneurs, and creative professionals seeking assistance in achieving their annual revenue objectives through the development of tailored strategies and operational systems.
With a decade of industry experience, my areas of expertise include search engine optimization (SEO), heat mapping, zip code marketing, podcast advertising, content development and distribution, email marketing, organic and paid social media advertising, and podcast production.
I run a podcast show ranked Top 3% Globally called We Don’t PLAY where we share over 430 episodes across over 119 countries with stories from business leaders and professionals who have established their brand locally or internationally.
My goal is to help businesses protect, earn and scale their digital assets and intellectual property for effective website traffic that convert leads into sales.
Richard Blank spoke on Embracing Change: A Journey from Philadelphia to Costa Rica. You don't want to miss this!
Experience the thrill of leaving everything behind and stepping into the unknown with our guest Richard. This brave soul embarked on a life-changing journey from the comfortable familiarity of northeast Philadelphia to the intriguing, yet challenging terrains of Costa Rica to work in a call center. His story is not merely one of geographical displacement, but an incredible journey of personal and professional growth as he mastered the art of sales, retention, customer support, training, onboarding, and human resources. Richard's tale is a testament to the power of calculated risks and a strong network of support, which inspired his forthcoming children's books.
Communication is an art, and Richard is a master painter. We get a chance to delve into his palette of effective communication strategies and techniques. He introduces us to the 'buffer boomerang' - his secret weapon for handling difficult conversations with diplomacy and strategy. Richard encourages us not simply to speak, but to express with authenticity, listen actively, and respond strategically. He underscores the significance of constructive feedback along with the apt use of expressions and vocabulary.
Lastly, Richard unravels the hidden connections between due diligence, travel, and relationship building. He advocates investing time to understand a person or organization's culture before engagement. He believes in the power of being present - it’s more than just showing up, it’s about being there, fully engaged, listening, and participating. Richard’s journey from Philadelphia to Costa Rica is the epitome of embracing different cultures, leading to personal and professional growth. So, plug in your earphones, press play, and let Richard take you on an unforgettable journey, equipping you with practical insights and inspiring you to take the leap toward growth and success.
EPISODE CHAPTERS
(0:00:00) - Business and Personal Growth for Entrepreneurs
(0:08:17) - Effective Communication Strategies and Techniques
(0:16:21) - Due Diligence and Building Relationships
(0:24:05) - The Power of Travel and Inspiration
EPISODE CHAPTERS WITH SHORT KEY POINTS
(0:00:00) - Business and Personal Growth for Entrepreneurs
Richard took a calculated risk and moved to Costa Rica, gaining experience in sales, customer support, and human resources, and plans to write children's books.
(0:08:17) - Effective Communication Strategies and Techniques
Authenticity, active listening, constructive feedback, and soft skills were discussed to improve communication.
(0:16:21) - Due Diligence and Building Relationships
Taking time to research and understand company culture pays off, as listening actively and taking notes, using delivery and performance to stand out.
(0:24:05) - The Power of Travel and Inspiration
Richard discussed the importance of openness to cultures and opportunities, authenticity, active listening, and researching company culture.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Favour Obasi-ike, We Dont PLAY Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#FavourObasiike #WeDontPLAYPodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/vZBBJm3L0OI
https://youtube.com/shorts/_XJkxPs9zWg
https://youtube.com/shorts/C7v8PXy2D6o
https://youtube.com/shorts/bnJmPtNg2zg
https://youtube.com/shorts/teIQUjm56IU
https://youtube.com/shorts/X--SwK2L23o
We Don't PLAY! by Favour Obasi-ike. The SEO Marketing Podcast Show with guest Richard Blank
Embracing Change: A Journey from Philadelphia to Costa Rica with Richard Blank
Welcome to the We Don't PLAY Podcast where you get all the latest and greatest news updates on all things digital marketing, SEO, entrepreneurship, personal development, branding, and so much more!
Work & PLAY Entertainment. An entertainment hub that provides marketing & innovative products to solve problems through e-Learning & business development packages.
https://youtu.be/vZBBJm3L0OI
Your favorite Media & Entertainment Business news sourceAre you looking for fun and professional advice for navigating a work-life balance? We Don't PLAY is a great podcast SEO Marketing show to tune into with an international roster of guests discussing topics including Search Engine Optimization (SEO), Artificial Intelligence (AI), digital marketing, email marketing, content marketing, entrepreneurship, relationship management, & trending topics you will find interesting!
We Don't PLAY:The SEO Marketing Podcast Show
Welcome to We Don't PLAY, hosted by entrepreneur, artist, and CEO Favour Obasi-ike. This podcast is one of the top 10% most popular shows out of 2.7M podcasts global on ListenNotes.com. Are you looking for experienced advice & pro tips? We Don't PLAY is a great podcast to tune into with SEO, Pinterest marketing, content marketing, digital marketing, entrepreneurship tips, music reviews, LIVE! interviews, giveaways, hot and trending topics you will find interest in. Subscribe to this podcast show to grab digital courses, marketing resources, and so much more
Favour Obasi-ike:
I provide SEO & Marketing consulting services to business leaders, entrepreneurs, and creative professionals seeking assistance in achieving their annual revenue objectives through the development of tailored strategies and operational systems.
With a decade of industry experience, my areas of expertise include search engine optimization (SEO), heat mapping, zip code marketing, podcast advertising, content development and distribution, email marketing, organic and paid social media advertising, and podcast production.
I run a podcast show ranked Top 3% Globally called We Don’t PLAY where we share over 430 episodes across over 119 countries with stories from business leaders and professionals who have established their brand locally or internationally.
My goal is to help businesses protect, earn and scale their digital assets and intellectual property for effective website traffic that convert leads into sales.
Richard Blank spoke on Embracing Change: A Journey from Philadelphia to Costa Rica. You don't want to miss this!
Experience the thrill of leaving everything behind and stepping into the unknown with our guest Richard. This brave soul embarked on a life-changing journey from the comfortable familiarity of northeast Philadelphia to the intriguing, yet challenging terrains of Costa Rica to work in a call center. His story is not merely one of geographical displacement, but an incredible journey of personal and professional growth as he mastered the art of sales, retention, customer support, training, onboarding, and human resources. Richard's tale is a testament to the power of calculated risks and a strong network of support, which inspired his forthcoming children's books.
Communication is an art, and Richard is a master painter. We get a chance to delve into his palette of effective communication strategies and techniques. He introduces us to the 'buffer boomerang' - his secret weapon for handling difficult conversations with diplomacy and strategy. Richard encourages us not simply to speak, but to express with authenticity, listen actively, and respond strategically. He underscores the significance of constructive feedback along with the apt use of expressions and vocabulary.
Lastly, Richard unravels the hidden connections between due diligence, travel, and relationship building. He advocates investing time to understand a person or organization's culture before engagement. He believes in the power of being present - it’s more than just showing up, it’s about being there, fully engaged, listening, and participating. Richard’s journey from Philadelphia to Costa Rica is the epitome of embracing different cultures, leading to personal and professional growth. So, plug in your earphones, press play, and let Richard take you on an unforgettable journey, equipping you with practical insights and inspiring you to take the leap toward growth and success.
EPISODE CHAPTERS
(0:00:00) - Business and Personal Growth for Entrepreneurs
(0:08:17) - Effective Communication Strategies and Techniques
(0:16:21) - Due Diligence and Building Relationships
(0:24:05) - The Power of Travel and Inspiration
EPISODE CHAPTERS WITH SHORT KEY POINTS
(0:00:00) - Business and Personal Growth for Entrepreneurs
Richard took a calculated risk and moved to Costa Rica, gaining experience in sales, customer support, and human resources, and plans to write children's books.
(0:08:17) - Effective Communication Strategies and Techniques
Authenticity, active listening, constructive feedback, and soft skills were discussed to improve communication.
(0:16:21) - Due Diligence and Building Relationships
Taking time to research and understand company culture pays off, as listening actively and taking notes, using delivery and performance to stand out.
(0:24:05) - The Power of Travel and Inspiration
Richard discussed the importance of openness to cultures and opportunities, authenticity, active listening, and researching company culture.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Favour Obasi-ike, We Dont PLAY Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#FavourObasiike #WeDontPLAYPodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/vZBBJm3L0OI
https://youtube.com/shorts/_XJkxPs9zWg
https://youtube.com/shorts/C7v8PXy2D6o
https://youtube.com/shorts/bnJmPtNg2zg
https://youtube.com/shorts/teIQUjm56IU
https://youtube.com/shorts/X--SwK2L23o
We Don't PLAY! by Favour Obasi-ike. The SEO Marketing Podcast Show with guest Richard Blank
Embracing Change: A Journey from Philadelphia to Costa Rica with Richard Blank
Welcome to the We Don't PLAY Podcast where you get all the latest and greatest news updates on all things digital marketing, SEO, entrepreneurship, personal development, branding, and so much more!
Work & PLAY Entertainment. An entertainment hub that provides marketing & innovative products to solve problems through e-Learning & business development packages.
https://youtu.be/vZBBJm3L0OI
Your favorite Media & Entertainment Business news sourceAre you looking for fun and professional advice for navigating a work-life balance? We Don't PLAY is a great podcast SEO Marketing show to tune into with an international roster of guests discussing topics including Search Engine Optimization (SEO), Artificial Intelligence (AI), digital marketing, email marketing, content marketing, entrepreneurship, relationship management, & trending topics you will find interesting!
We Don't PLAY:The SEO Marketing Podcast Show
Welcome to We Don't PLAY, hosted by entrepreneur, artist, and CEO Favour Obasi-ike. This podcast is one of the top 10% most popular shows out of 2.7M podcasts global on ListenNotes.com. Are you looking for experienced advice & pro tips? We Don't PLAY is a great podcast to tune into with SEO, Pinterest marketing, content marketing, digital marketing, entrepreneurship tips, music reviews, LIVE! interviews, giveaways, hot and trending topics you will find interest in. Subscribe to this podcast show to grab digital courses, marketing resources, and so much more
Favour Obasi-ike:
I provide SEO & Marketing consulting services to business leaders, entrepreneurs, and creative professionals seeking assistance in achieving their annual revenue objectives through the development of tailored strategies and operational systems.
With a decade of industry experience, my areas of expertise include search engine optimization (SEO), heat mapping, zip code marketing, podcast advertising, content development and distribution, email marketing, organic and paid social media advertising, and podcast production.
I run a podcast show ranked Top 3% Globally called We Don’t PLAY where we share over 430 episodes across over 119 countries with stories from business leaders and professionals who have established their brand locally or internationally.
My goal is to help businesses protect, earn and scale their digital assets and intellectual property for effective website traffic that convert leads into sales.
Richard Blank spoke on Embracing Change: A Journey from Philadelphia to Costa Rica. You don't want to miss this!
Experience the thrill of leaving everything behind and stepping into the unknown with our guest Richard. This brave soul embarked on a life-changing journey from the comfortable familiarity of northeast Philadelphia to the intriguing, yet challenging terrains of Costa Rica to work in a call center. His story is not merely one of geographical displacement, but an incredible journey of personal and professional growth as he mastered the art of sales, retention, customer support, training, onboarding, and human resources. Richard's tale is a testament to the power of calculated risks and a strong network of support, which inspired his forthcoming children's books.
Communication is an art, and Richard is a master painter. We get a chance to delve into his palette of effective communication strategies and techniques. He introduces us to the 'buffer boomerang' - his secret weapon for handling difficult conversations with diplomacy and strategy. Richard encourages us not simply to speak, but to express with authenticity, listen actively, and respond strategically. He underscores the significance of constructive feedback along with the apt use of expressions and vocabulary.
Lastly, Richard unravels the hidden connections between due diligence, travel, and relationship building. He advocates investing time to understand a person or organization's culture before engagement. He believes in the power of being present - it’s more than just showing up, it’s about being there, fully engaged, listening, and participating. Richard’s journey from Philadelphia to Costa Rica is the epitome of embracing different cultures, leading to personal and professional growth. So, plug in your earphones, press play, and let Richard take you on an unforgettable journey, equipping you with practical insights and inspiring you to take the leap toward growth and success.
EPISODE CHAPTERS
(0:00:00) - Business and Personal Growth for Entrepreneurs
(0:08:17) - Effective Communication Strategies and Techniques
(0:16:21) - Due Diligence and Building Relationships
(0:24:05) - The Power of Travel and Inspiration
EPISODE CHAPTERS WITH SHORT KEY POINTS
(0:00:00) - Business and Personal Growth for Entrepreneurs
Richard took a calculated risk and moved to Costa Rica, gaining experience in sales, customer support, and human resources, and plans to write children's books.
(0:08:17) - Effective Communication Strategies and Techniques
Authenticity, active listening, constructive feedback, and soft skills were discussed to improve communication.
(0:16:21) - Due Diligence and Building Relationships
Taking time to research and understand company culture pays off, as listening actively and taking notes, using delivery and performance to stand out.
(0:24:05) - The Power of Travel and Inspiration
Richard discussed the importance of openness to cultures and opportunities, authenticity, active listening, and researching company culture.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Favour Obasi-ike, We Dont PLAY Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#FavourObasiike #WeDontPLAYPodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/vZBBJm3L0OI
https://youtube.com/shorts/_XJkxPs9zWg
https://youtube.com/shorts/C7v8PXy2D6o
https://youtube.com/shorts/bnJmPtNg2zg
https://youtube.com/shorts/teIQUjm56IU
https://youtube.com/shorts/X--SwK2L23o
We Don't PLAY! by Favour Obasi-ike. The SEO Marketing Podcast Show with guest Richard Blank
Embracing Change: A Journey from Philadelphia to Costa Rica with Richard Blank
Welcome to the We Don't PLAY Podcast where you get all the latest and greatest news updates on all things digital marketing, SEO, entrepreneurship, personal development, branding, and so much more!
Work & PLAY Entertainment. An entertainment hub that provides marketing & innovative products to solve problems through e-Learning & business development packages.
https://youtu.be/vZBBJm3L0OI
Your favorite Media & Entertainment Business news sourceAre you looking for fun and professional advice for navigating a work-life balance? We Don't PLAY is a great podcast SEO Marketing show to tune into with an international roster of guests discussing topics including Search Engine Optimization (SEO), Artificial Intelligence (AI), digital marketing, email marketing, content marketing, entrepreneurship, relationship management, & trending topics you will find interesting!
We Don't PLAY:The SEO Marketing Podcast Show
Welcome to We Don't PLAY, hosted by entrepreneur, artist, and CEO Favour Obasi-ike. This podcast is one of the top 10% most popular shows out of 2.7M podcasts global on ListenNotes.com. Are you looking for experienced advice & pro tips? We Don't PLAY is a great podcast to tune into with SEO, Pinterest marketing, content marketing, digital marketing, entrepreneurship tips, music reviews, LIVE! interviews, giveaways, hot and trending topics you will find interest in. Subscribe to this podcast show to grab digital courses, marketing resources, and so much more
Favour Obasi-ike:
I provide SEO & Marketing consulting services to business leaders, entrepreneurs, and creative professionals seeking assistance in achieving their annual revenue objectives through the development of tailored strategies and operational systems.
With a decade of industry experience, my areas of expertise include search engine optimization (SEO), heat mapping, zip code marketing, podcast advertising, content development and distribution, email marketing, organic and paid social media advertising, and podcast production.
I run a podcast show ranked Top 3% Globally called We Don’t PLAY where we share over 430 episodes across over 119 countries with stories from business leaders and professionals who have established their brand locally or internationally.
My goal is to help businesses protect, earn and scale their digital assets and intellectual property for effective website traffic that convert leads into sales.
Richard Blank spoke on Embracing Change: A Journey from Philadelphia to Costa Rica. You don't want to miss this!
Experience the thrill of leaving everything behind and stepping into the unknown with our guest Richard. This brave soul embarked on a life-changing journey from the comfortable familiarity of northeast Philadelphia to the intriguing, yet challenging terrains of Costa Rica to work in a call center. His story is not merely one of geographical displacement, but an incredible journey of personal and professional growth as he mastered the art of sales, retention, customer support, training, onboarding, and human resources. Richard's tale is a testament to the power of calculated risks and a strong network of support, which inspired his forthcoming children's books.
Communication is an art, and Richard is a master painter. We get a chance to delve into his palette of effective communication strategies and techniques. He introduces us to the 'buffer boomerang' - his secret weapon for handling difficult conversations with diplomacy and strategy. Richard encourages us not simply to speak, but to express with authenticity, listen actively, and respond strategically. He underscores the significance of constructive feedback along with the apt use of expressions and vocabulary.
Lastly, Richard unravels the hidden connections between due diligence, travel, and relationship building. He advocates investing time to understand a person or organization's culture before engagement. He believes in the power of being present - it’s more than just showing up, it’s about being there, fully engaged, listening, and participating. Richard’s journey from Philadelphia to Costa Rica is the epitome of embracing different cultures, leading to personal and professional growth. So, plug in your earphones, press play, and let Richard take you on an unforgettable journey, equipping you with practical insights and inspiring you to take the leap toward growth and success.
EPISODE CHAPTERS
(0:00:00) - Business and Personal Growth for Entrepreneurs
(0:08:17) - Effective Communication Strategies and Techniques
(0:16:21) - Due Diligence and Building Relationships
(0:24:05) - The Power of Travel and Inspiration
EPISODE CHAPTERS WITH SHORT KEY POINTS
(0:00:00) - Business and Personal Growth for Entrepreneurs
Richard took a calculated risk and moved to Costa Rica, gaining experience in sales, customer support, and human resources, and plans to write children's books.
(0:08:17) - Effective Communication Strategies and Techniques
Authenticity, active listening, constructive feedback, and soft skills were discussed to improve communication.
(0:16:21) - Due Diligence and Building Relationships
Taking time to research and understand company culture pays off, as listening actively and taking notes, using delivery and performance to stand out.
(0:24:05) - The Power of Travel and Inspiration
Richard discussed the importance of openness to cultures and opportunities, authenticity, active listening, and researching company culture.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Favour Obasi-ike, We Dont PLAY Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#FavourObasiike #WeDontPLAYPodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/vZBBJm3L0OI
https://youtube.com/shorts/_XJkxPs9zWg
https://youtube.com/shorts/C7v8PXy2D6o
https://youtube.com/shorts/bnJmPtNg2zg
https://youtube.com/shorts/teIQUjm56IU
https://youtube.com/shorts/X--SwK2L23o
We Don't PLAY! by Favour Obasi-ike. The SEO Marketing Podcast Show with guest Richard Blank
Embracing Change: A Journey from Philadelphia to Costa Rica with Richard Blank
Welcome to the We Don't PLAY Podcast where you get all the latest and greatest news updates on all things digital marketing, SEO, entrepreneurship, personal development, branding, and so much more!
Work & PLAY Entertainment. An entertainment hub that provides marketing & innovative products to solve problems through e-Learning & business development packages.
https://youtu.be/vZBBJm3L0OI
Your favorite Media & Entertainment Business news sourceAre you looking for fun and professional advice for navigating a work-life balance? We Don't PLAY is a great podcast SEO Marketing show to tune into with an international roster of guests discussing topics including Search Engine Optimization (SEO), Artificial Intelligence (AI), digital marketing, email marketing, content marketing, entrepreneurship, relationship management, & trending topics you will find interesting!
We Don't PLAY:The SEO Marketing Podcast Show
Welcome to We Don't PLAY, hosted by entrepreneur, artist, and CEO Favour Obasi-ike. This podcast is one of the top 10% most popular shows out of 2.7M podcasts global on ListenNotes.com. Are you looking for experienced advice & pro tips? We Don't PLAY is a great podcast to tune into with SEO, Pinterest marketing, content marketing, digital marketing, entrepreneurship tips, music reviews, LIVE! interviews, giveaways, hot and trending topics you will find interest in. Subscribe to this podcast show to grab digital courses, marketing resources, and so much more
Favour Obasi-ike:
I provide SEO & Marketing consulting services to business leaders, entrepreneurs, and creative professionals seeking assistance in achieving their annual revenue objectives through the development of tailored strategies and operational systems.
With a decade of industry experience, my areas of expertise include search engine optimization (SEO), heat mapping, zip code marketing, podcast advertising, content development and distribution, email marketing, organic and paid social media advertising, and podcast production.
I run a podcast show ranked Top 3% Globally called We Don’t PLAY where we share over 430 episodes across over 119 countries with stories from business leaders and professionals who have established their brand locally or internationally.
My goal is to help businesses protect, earn and scale their digital assets and intellectual property for effective website traffic that convert leads into sales.
Richard Blank spoke on Embracing Change: A Journey from Philadelphia to Costa Rica. You don't want to miss this!
Experience the thrill of leaving everything behind and stepping into the unknown with our guest Richard. This brave soul embarked on a life-changing journey from the comfortable familiarity of northeast Philadelphia to the intriguing, yet challenging terrains of Costa Rica to work in a call center. His story is not merely one of geographical displacement, but an incredible journey of personal and professional growth as he mastered the art of sales, retention, customer support, training, onboarding, and human resources. Richard's tale is a testament to the power of calculated risks and a strong network of support, which inspired his forthcoming children's books.
Communication is an art, and Richard is a master painter. We get a chance to delve into his palette of effective communication strategies and techniques. He introduces us to the 'buffer boomerang' - his secret weapon for handling difficult conversations with diplomacy and strategy. Richard encourages us not simply to speak, but to express with authenticity, listen actively, and respond strategically. He underscores the significance of constructive feedback along with the apt use of expressions and vocabulary.
Lastly, Richard unravels the hidden connections between due diligence, travel, and relationship building. He advocates investing time to understand a person or organization's culture before engagement. He believes in the power of being present - it’s more than just showing up, it’s about being there, fully engaged, listening, and participating. Richard’s journey from Philadelphia to Costa Rica is the epitome of embracing different cultures, leading to personal and professional growth. So, plug in your earphones, press play, and let Richard take you on an unforgettable journey, equipping you with practical insights and inspiring you to take the leap toward growth and success.
EPISODE CHAPTERS
(0:00:00) - Business and Personal Growth for Entrepreneurs
(0:08:17) - Effective Communication Strategies and Techniques
(0:16:21) - Due Diligence and Building Relationships
(0:24:05) - The Power of Travel and Inspiration
EPISODE CHAPTERS WITH SHORT KEY POINTS
(0:00:00) - Business and Personal Growth for Entrepreneurs
Richard took a calculated risk and moved to Costa Rica, gaining experience in sales, customer support, and human resources, and plans to write children's books.
(0:08:17) - Effective Communication Strategies and Techniques
Authenticity, active listening, constructive feedback, and soft skills were discussed to improve communication.
(0:16:21) - Due Diligence and Building Relationships
Taking time to research and understand company culture pays off, as listening actively and taking notes, using delivery and performance to stand out.
(0:24:05) - The Power of Travel and Inspiration
Richard discussed the importance of openness to cultures and opportunities, authenticity, active listening, and researching company culture.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Favour Obasi-ike, We Dont PLAY Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#FavourObasiike #WeDontPLAYPodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/vZBBJm3L0OI
https://youtube.com/shorts/_XJkxPs9zWg
https://youtube.com/shorts/C7v8PXy2D6o
https://youtube.com/shorts/bnJmPtNg2zg
https://youtube.com/shorts/teIQUjm56IU
https://youtube.com/shorts/X--SwK2L23o
We Don't PLAY! by Favour Obasi-ike. The SEO Marketing Podcast Show with guest Richard Blank
Embracing Change: A Journey from Philadelphia to Costa Rica with Richard Blank
Welcome to the We Don't PLAY Podcast where you get all the latest and greatest news updates on all things digital marketing, SEO, entrepreneurship, personal development, branding, and so much more!
Work & PLAY Entertainment. An entertainment hub that provides marketing & innovative products to solve problems through e-Learning & business development packages.
https://youtu.be/vZBBJm3L0OI
Your favorite Media & Entertainment Business news sourceAre you looking for fun and professional advice for navigating a work-life balance? We Don't PLAY is a great podcast SEO Marketing show to tune into with an international roster of guests discussing topics including Search Engine Optimization (SEO), Artificial Intelligence (AI), digital marketing, email marketing, content marketing, entrepreneurship, relationship management, & trending topics you will find interesting!
We Don't PLAY:The SEO Marketing Podcast Show
Welcome to We Don't PLAY, hosted by entrepreneur, artist, and CEO Favour Obasi-ike. This podcast is one of the top 10% most popular shows out of 2.7M podcasts global on ListenNotes.com. Are you looking for experienced advice & pro tips? We Don't PLAY is a great podcast to tune into with SEO, Pinterest marketing, content marketing, digital marketing, entrepreneurship tips, music reviews, LIVE! interviews, giveaways, hot and trending topics you will find interest in. Subscribe to this podcast show to grab digital courses, marketing resources, and so much more
Favour Obasi-ike:
I provide SEO & Marketing consulting services to business leaders, entrepreneurs, and creative professionals seeking assistance in achieving their annual revenue objectives through the development of tailored strategies and operational systems.
With a decade of industry experience, my areas of expertise include search engine optimization (SEO), heat mapping, zip code marketing, podcast advertising, content development and distribution, email marketing, organic and paid social media advertising, and podcast production.
I run a podcast show ranked Top 3% Globally called We Don’t PLAY where we share over 430 episodes across over 119 countries with stories from business leaders and professionals who have established their brand locally or internationally.
My goal is to help businesses protect, earn and scale their digital assets and intellectual property for effective website traffic that convert leads into sales.
Richard Blank spoke on Embracing Change: A Journey from Philadelphia to Costa Rica. You don't want to miss this!
Experience the thrill of leaving everything behind and stepping into the unknown with our guest Richard. This brave soul embarked on a life-changing journey from the comfortable familiarity of northeast Philadelphia to the intriguing, yet challenging terrains of Costa Rica to work in a call center. His story is not merely one of geographical displacement, but an incredible journey of personal and professional growth as he mastered the art of sales, retention, customer support, training, onboarding, and human resources. Richard's tale is a testament to the power of calculated risks and a strong network of support, which inspired his forthcoming children's books.
Communication is an art, and Richard is a master painter. We get a chance to delve into his palette of effective communication strategies and techniques. He introduces us to the 'buffer boomerang' - his secret weapon for handling difficult conversations with diplomacy and strategy. Richard encourages us not simply to speak, but to express with authenticity, listen actively, and respond strategically. He underscores the significance of constructive feedback along with the apt use of expressions and vocabulary.
Lastly, Richard unravels the hidden connections between due diligence, travel, and relationship building. He advocates investing time to understand a person or organization's culture before engagement. He believes in the power of being present - it’s more than just showing up, it’s about being there, fully engaged, listening, and participating. Richard’s journey from Philadelphia to Costa Rica is the epitome of embracing different cultures, leading to personal and professional growth. So, plug in your earphones, press play, and let Richard take you on an unforgettable journey, equipping you with practical insights and inspiring you to take the leap toward growth and success.
EPISODE CHAPTERS
(0:00:00) - Business and Personal Growth for Entrepreneurs
(0:08:17) - Effective Communication Strategies and Techniques
(0:16:21) - Due Diligence and Building Relationships
(0:24:05) - The Power of Travel and Inspiration
EPISODE CHAPTERS WITH SHORT KEY POINTS
(0:00:00) - Business and Personal Growth for Entrepreneurs
Richard took a calculated risk and moved to Costa Rica, gaining experience in sales, customer support, and human resources, and plans to write children's books.
(0:08:17) - Effective Communication Strategies and Techniques
Authenticity, active listening, constructive feedback, and soft skills were discussed to improve communication.
(0:16:21) - Due Diligence and Building Relationships
Taking time to research and understand company culture pays off, as listening actively and taking notes, using delivery and performance to stand out.
(0:24:05) - The Power of Travel and Inspiration
Richard discussed the importance of openness to cultures and opportunities, authenticity, active listening, and researching company culture.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Favour Obasi-ike, We Dont PLAY Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#FavourObasiike #WeDontPLAYPodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/vZBBJm3L0OI
https://youtube.com/shorts/_XJkxPs9zWg
https://youtube.com/shorts/C7v8PXy2D6o
https://youtube.com/shorts/bnJmPtNg2zg
https://youtube.com/shorts/teIQUjm56IU
https://youtube.com/shorts/X--SwK2L23o
We Don't PLAY! by Favour Obasi-ike. The SEO Marketing Podcast Show with guest Richard Blank
Embracing Change: A Journey from Philadelphia to Costa Rica with Richard Blank
Welcome to the We Don't PLAY Podcast where you get all the latest and greatest news updates on all things digital marketing, SEO, entrepreneurship, personal development, branding, and so much more!
Work & PLAY Entertainment. An entertainment hub that provides marketing & innovative products to solve problems through e-Learning & business development packages.
https://youtu.be/vZBBJm3L0OI
Your favorite Media & Entertainment Business news sourceAre you looking for fun and professional advice for navigating a work-life balance? We Don't PLAY is a great podcast SEO Marketing show to tune into with an international roster of guests discussing topics including Search Engine Optimization (SEO), Artificial Intelligence (AI), digital marketing, email marketing, content marketing, entrepreneurship, relationship management, & trending topics you will find interesting!
We Don't PLAY:The SEO Marketing Podcast Show
Welcome to We Don't PLAY, hosted by entrepreneur, artist, and CEO Favour Obasi-ike. This podcast is one of the top 10% most popular shows out of 2.7M podcasts global on ListenNotes.com. Are you looking for experienced advice & pro tips? We Don't PLAY is a great podcast to tune into with SEO, Pinterest marketing, content marketing, digital marketing, entrepreneurship tips, music reviews, LIVE! interviews, giveaways, hot and trending topics you will find interest in. Subscribe to this podcast show to grab digital courses, marketing resources, and so much more
Favour Obasi-ike:
I provide SEO & Marketing consulting services to business leaders, entrepreneurs, and creative professionals seeking assistance in achieving their annual revenue objectives through the development of tailored strategies and operational systems.
With a decade of industry experience, my areas of expertise include search engine optimization (SEO), heat mapping, zip code marketing, podcast advertising, content development and distribution, email marketing, organic and paid social media advertising, and podcast production.
I run a podcast show ranked Top 3% Globally called We Don’t PLAY where we share over 430 episodes across over 119 countries with stories from business leaders and professionals who have established their brand locally or internationally.
My goal is to help businesses protect, earn and scale their digital assets and intellectual property for effective website traffic that convert leads into sales.
Richard Blank spoke on Embracing Change: A Journey from Philadelphia to Costa Rica. You don't want to miss this!
Experience the thrill of leaving everything behind and stepping into the unknown with our guest Richard. This brave soul embarked on a life-changing journey from the comfortable familiarity of northeast Philadelphia to the intriguing, yet challenging terrains of Costa Rica to work in a call center. His story is not merely one of geographical displacement, but an incredible journey of personal and professional growth as he mastered the art of sales, retention, customer support, training, onboarding, and human resources. Richard's tale is a testament to the power of calculated risks and a strong network of support, which inspired his forthcoming children's books.
Communication is an art, and Richard is a master painter. We get a chance to delve into his palette of effective communication strategies and techniques. He introduces us to the 'buffer boomerang' - his secret weapon for handling difficult conversations with diplomacy and strategy. Richard encourages us not simply to speak, but to express with authenticity, listen actively, and respond strategically. He underscores the significance of constructive feedback along with the apt use of expressions and vocabulary.
Lastly, Richard unravels the hidden connections between due diligence, travel, and relationship building. He advocates investing time to understand a person or organization's culture before engagement. He believes in the power of being present - it’s more than just showing up, it’s about being there, fully engaged, listening, and participating. Richard’s journey from Philadelphia to Costa Rica is the epitome of embracing different cultures, leading to personal and professional growth. So, plug in your earphones, press play, and let Richard take you on an unforgettable journey, equipping you with practical insights and inspiring you to take the leap toward growth and success.
EPISODE CHAPTERS
(0:00:00) - Business and Personal Growth for Entrepreneurs
(0:08:17) - Effective Communication Strategies and Techniques
(0:16:21) - Due Diligence and Building Relationships
(0:24:05) - The Power of Travel and Inspiration
EPISODE CHAPTERS WITH SHORT KEY POINTS
(0:00:00) - Business and Personal Growth for Entrepreneurs
Richard took a calculated risk and moved to Costa Rica, gaining experience in sales, customer support, and human resources, and plans to write children's books.
(0:08:17) - Effective Communication Strategies and Techniques
Authenticity, active listening, constructive feedback, and soft skills were discussed to improve communication.
(0:16:21) - Due Diligence and Building Relationships
Taking time to research and understand company culture pays off, as listening actively and taking notes, using delivery and performance to stand out.
(0:24:05) - The Power of Travel and Inspiration
Richard discussed the importance of openness to cultures and opportunities, authenticity, active listening, and researching company culture.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Favour Obasi-ike, We Dont PLAY Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#FavourObasiike #WeDontPLAYPodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/vZBBJm3L0OI
https://youtube.com/shorts/_XJkxPs9zWg
https://youtube.com/shorts/C7v8PXy2D6o
https://youtube.com/shorts/bnJmPtNg2zg
https://youtube.com/shorts/teIQUjm56IU
https://youtube.com/shorts/X--SwK2L23o
We Don't PLAY! by Favour Obasi-ike. The SEO Marketing Podcast Show with guest Richard Blank
Embracing Change: A Journey from Philadelphia to Costa Rica with Richard Blank
Welcome to the We Don't PLAY Podcast where you get all the latest and greatest news updates on all things digital marketing, SEO, entrepreneurship, personal development, branding, and so much more!
Work & PLAY Entertainment. An entertainment hub that provides marketing & innovative products to solve problems through e-Learning & business development packages.
https://youtu.be/vZBBJm3L0OI
Your favorite Media & Entertainment Business news sourceAre you looking for fun and professional advice for navigating a work-life balance? We Don't PLAY is a great podcast SEO Marketing show to tune into with an international roster of guests discussing topics including Search Engine Optimization (SEO), Artificial Intelligence (AI), digital marketing, email marketing, content marketing, entrepreneurship, relationship management, & trending topics you will find interesting!
We Don't PLAY:The SEO Marketing Podcast Show
Welcome to We Don't PLAY, hosted by entrepreneur, artist, and CEO Favour Obasi-ike. This podcast is one of the top 10% most popular shows out of 2.7M podcasts global on ListenNotes.com. Are you looking for experienced advice & pro tips? We Don't PLAY is a great podcast to tune into with SEO, Pinterest marketing, content marketing, digital marketing, entrepreneurship tips, music reviews, LIVE! interviews, giveaways, hot and trending topics you will find interest in. Subscribe to this podcast show to grab digital courses, marketing resources, and so much more
Favour Obasi-ike:
I provide SEO & Marketing consulting services to business leaders, entrepreneurs, and creative professionals seeking assistance in achieving their annual revenue objectives through the development of tailored strategies and operational systems.
With a decade of industry experience, my areas of expertise include search engine optimization (SEO), heat mapping, zip code marketing, podcast advertising, content development and distribution, email marketing, organic and paid social media advertising, and podcast production.
I run a podcast show ranked Top 3% Globally called We Don’t PLAY where we share over 430 episodes across over 119 countries with stories from business leaders and professionals who have established their brand locally or internationally.
My goal is to help businesses protect, earn and scale their digital assets and intellectual property for effective website traffic that convert leads into sales.
Richard Blank spoke on Embracing Change: A Journey from Philadelphia to Costa Rica. You don't want to miss this!
Experience the thrill of leaving everything behind and stepping into the unknown with our guest Richard. This brave soul embarked on a life-changing journey from the comfortable familiarity of northeast Philadelphia to the intriguing, yet challenging terrains of Costa Rica to work in a call center. His story is not merely one of geographical displacement, but an incredible journey of personal and professional growth as he mastered the art of sales, retention, customer support, training, onboarding, and human resources. Richard's tale is a testament to the power of calculated risks and a strong network of support, which inspired his forthcoming children's books.
Communication is an art, and Richard is a master painter. We get a chance to delve into his palette of effective communication strategies and techniques. He introduces us to the 'buffer boomerang' - his secret weapon for handling difficult conversations with diplomacy and strategy. Richard encourages us not simply to speak, but to express with authenticity, listen actively, and respond strategically. He underscores the significance of constructive feedback along with the apt use of expressions and vocabulary.
Lastly, Richard unravels the hidden connections between due diligence, travel, and relationship building. He advocates investing time to understand a person or organization's culture before engagement. He believes in the power of being present - it’s more than just showing up, it’s about being there, fully engaged, listening, and participating. Richard’s journey from Philadelphia to Costa Rica is the epitome of embracing different cultures, leading to personal and professional growth. So, plug in your earphones, press play, and let Richard take you on an unforgettable journey, equipping you with practical insights and inspiring you to take the leap toward growth and success.
EPISODE CHAPTERS
(0:00:00) - Business and Personal Growth for Entrepreneurs
(0:08:17) - Effective Communication Strategies and Techniques
(0:16:21) - Due Diligence and Building Relationships
(0:24:05) - The Power of Travel and Inspiration
EPISODE CHAPTERS WITH SHORT KEY POINTS
(0:00:00) - Business and Personal Growth for Entrepreneurs
Richard took a calculated risk and moved to Costa Rica, gaining experience in sales, customer support, and human resources, and plans to write children's books.
(0:08:17) - Effective Communication Strategies and Techniques
Authenticity, active listening, constructive feedback, and soft skills were discussed to improve communication.
(0:16:21) - Due Diligence and Building Relationships
Taking time to research and understand company culture pays off, as listening actively and taking notes, using delivery and performance to stand out.
(0:24:05) - The Power of Travel and Inspiration
Richard discussed the importance of openness to cultures and opportunities, authenticity, active listening, and researching company culture.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Favour Obasi-ike, We Dont PLAY Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#FavourObasiike #WeDontPLAYPodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
https://youtu.be/vZBBJm3L0OI
https://youtube.com/shorts/_XJkxPs9zWg
https://youtube.com/shorts/C7v8PXy2D6o
https://youtube.com/shorts/bnJmPtNg2zg
https://youtube.com/shorts/teIQUjm56IU
https://youtube.com/shorts/X--SwK2L23o
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI?
Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier
As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation?
Join us for a high-octane discussion on Cold Calling vs. Social Selling:
Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert.
Here’s what we’re asking:
Can cold calling really hold its own in the age of AI?
Is the human touch still essential, or can automation replace it in B2B deals?
How can AI enhance the selling process without losing that personal connection?
You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape.
https://youtu.be/XFryzr3u8BY
Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier.
Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game.
Creating conversations with your target audience is easier said than done, these days!
Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success.
We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you!
Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing!
In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time.
The results:
- Call rates have improved by 30x
- Territory penetration has increased by 15x
- 34% of calls progress with a meaningful next step agreed
- Clients (on average) generate calls with 10.2% of their target audience
- The number of stakeholders engaged in each active account increased by 6.4x
Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note.
e Hosts
Jordan Abbott (a.k.a. The Sales Poet)
Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches.
Alex Abbott (a.k.a. Bearded Sales Guy)
Founder, CEO
My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business.
After almost 4 years of testing I've found a method that works and want to share it with you.
My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively.
Jensen Abbott
Business Development Manager & Co-host
Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank.
https://youtu.be/XFryzr3u8BY
https://youtu.be/GVBcY01FZJ0
https://youtu.be/ahHy7Bmla6Y
https://youtu.be/Pilw4jzlvK4
https://youtu.be/rA9T9uxrw1E
https://youtu.be/ouYrRdZig-I
https://youtu.be/okWfRxEoD9M
