Networking Unleashed Podcast.Networking Unleashed Podcast. An interview with Richard Blank and Michael A Forman, Public Speaker. S1E31
Discover essential strategies for both extroverts and introverts to thrive at networking events. We share tips on practicing your skills and building confidence, which will transform your networking experience from daunting to rewarding. Don’t miss these valuable insights! #NetworkingTips #Extrovert #Introvert #ConfidenceBuilding #SalesStrategies #NetworkingEvents #PersonalGrowth #CommunicationSkills #PracticeMakesPerfect #WingmanSupport
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Advanced Speech and Networking Techniques
If you're capable of reading with conviction, using trigger words, spiking those for attention. So it's not monotone speech. You should be pausing before names and numbers for emphasis, okay? You should be name dropping. Your name, at least in the beginning of a transitional sentence, Michael. Makes sense, right? Move forward, right? And then if you say, but you don't use the word Michael over and over again, I know to name drop, calm down. It's like the beginning and the end of the bridge. Okay, the entrance and the end of the transitional sentence and the conclusion. But in the middle, why don't you just emphasize the personal pronouns, the your, are. do you mean add a quarter second slide and spike it a little bit because it's still attention grabber it's the cousin of the name drop do you understand and if you can do these things every 30 seconds it gives you such balance and movement but richard two steps back yeah brother you got to sacrifice pieces but i'm moving seven steps forward in this 30 seconds because i was able to checkpoint the fact of this abc we checkpointed and moved it forward now I have something for you.
Hiring for Character: The Coming-of-Age Question
You see the shining object. Yeah, that's like a mercenary. They're not going to last. They'll be a jumper and a cancer. I'd rather have an 18-year-old kid with great English that can mold like a squire, okay, that doesn't have bad habits, not a cancer. I can teach these things. But then again, how do I really filter somebody out? And even in networking, this could be a very interesting question to ask people. I always ask for a coming-of-age moment. I want to know a time when you beat up a bully or saved a kid and Why? Because Michael might ask you a zig and zag question every now and again. Put your script down. Maybe he just wants to know, besides what your golf handicap, was there a time you stood up for yourself? Are you capable of telling me a three-minute story that's not well rehearsed?
The Secrets Phonetics Reveal in Communication
But then you say, Richard, yes, Michael, can't the tone rate and pitch be manipulated? Of course it can. But guess is one thing you cannot manipulate, the duration. The beauty of phonetics is without silence, you don't have the sound. So I study even more of a higher level, the silence time compared to how your tone rate and pitches. or even your word choice. Why? Because someone like yourself, who's part of the police, Air Force, and had extensive training in interrogation and psychology, realized by the third or fourth question of me cursing at you, flicking the cigarette, yeah, copper, you got nothing on me. All of a sudden, when you show the evidence, look what happens in regards to that answering speed, either it takes an hour for them to start crying or they start crying immediately. And so that cannot be manipulated subconsciously
https://youtu.be/ohRKxgO6DRc
https://youtu.be/U-NgjVDTyEU
https://youtu.be/OpWmX_1TKx8
https://youtu.be/0QUywHzRoLs
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Michael A Forman, Networking Unleashed Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
Michael A Forman
Our team at Michael A. Forman has a track record of transforming business networking through strategic engagement and critical thinking. With a razor-sharp focus on customer service, we enable professionals to forge powerful connections and unlock new opportunities. As a Notary Public, precision in document verification has further honed my detail-oriented approach, ensuring impeccable service delivery.
With the support of experienced mentors, we have crafted workshops that cultivate personal power and executive presence. Empowering professionals to leverage their stories for business success, we've elevated networking from a mere transaction to an art form. The essence of our expertise lies in inspiring trust and fostering relationships that transcend business as usual, driving profitability through genuine connections.
Michael demystifies networking across various settings, from one-on-one interactions to large-scale professional gatherings, ensuring you make the most of every opportunity.
Have you ever wondered what makes great networkers successful? What if you could tap into their knowledge to supercharge your own networking skills?
Hi there, I'm Michael Forman, seasoned business professional and author of 'Networking Unleashed.' With three decades of experience under my belt, I'm here to help you decode the art of building powerful business connections.
Michael Forman is an engaging communicator and a leading expert at making networking fun and have it profitable in the end.
He is the author of the book “Networking Unleashed” and is a popular Networking speaker. He has given hundreds of presentations and has increased the profitability in many corporations.
An Air Force Veteran of Desert Storm, Michael loves speaking, but he loves his wife and two sons more. Native New Yorkers, they currently make their home in Cumming, Georgia.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
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