The Expat Pod E045, The Power of Positive Communication and Respect Advice for Living Abroad with Richard Blank
Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat life, featuring stories, interviews, and tips for living abroad. Subscribe for new episodes every week and join our global community of expats and travellers. Connect with us on Instagram, TikTok, Twitter, and Facebook for more insights, behind-the-scenes content, and updates.
Welcome to "The Expat Pod"! We invite you to join us on an exciting journey exploring the fascinating world of expat living. Each week, we'll bring you engaging conversations, valuable insights, and inspiring stories from people who have made the leap to live and work abroad.
From navigating cultural differences to building a new life in a foreign country, "The Expat Pod" aims to be your go-to resource for everything you need to know about life as an expat. Our guests will share their personal experiences, practical tips, and unique perspectives, providing you with a comprehensive understanding of what it takes to succeed in your new home away from home.
So, if you're an expat, considering a move abroad, or simply curious about life in other countries, "The Expat Pod" is the podcast for you. Don't forget to subscribe to our channel and hit the notification bell to stay updated on our latest episodes.
In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack.
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
Summary In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack. Takeaways Living abroad can provide a fresh and exciting experience every day. Favorite places, international food, and traditions can vary greatly among individuals. Homesickness can be alleviated by participating in familiar activities or celebrations. Learning key phrases in the local language can help in making new friends. Exploring the natural beauty and attractions of a new home can be a rewarding experience. Having a local friend who knows the ins and outs of the area can save time and money.
Jun 19, 2024
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
Richard shares his experience of living abroad, starting with his time in Spain and then his move to Costa Rica. He emphasizes the importance of immersing oneself in the language and culture of a foreign country to truly learn and grow. Richard also discusses the process of obtaining visas and the need for legal assistance when dealing with contracts and property in a foreign country. He highlights the value of positive communication and treating others with respect in both personal and business relationships. In this conversation, Richard shares his experiences of living abroad, specifically in Spain and Costa Rica. He talks about the initial excitement and adventure of arriving in a new country, describing the sights, sounds, smells, tastes, and feelings he encountered. Richard also discusses the social aspects of living abroad, including making friends and immersing himself in the local culture. He then delves into the process of starting his own business in Costa Rica and offers advice for those considering living abroad. He emphasizes the importance of being respectful, street smart, and open to new experiences. Richard concludes by encouraging listeners to live their own lives and not let naysayers or negative influences hold them back.
Takeaways
Living abroad can provide a fresh and exciting experience every day.
Favorite places, international food, and traditions can vary greatly among individuals.
Homesickness can be alleviated by participating in familiar activities or celebrations.
Learning key phrases in the local language can help in making new friends.
Exploring the natural beauty and attractions of a new home can be a rewarding experience.
Having a local friend who knows the ins and outs of the area can save time and money.
Immersing oneself in the language and culture of a foreign country is essential for personal growth and learning.
Obtaining visas and dealing with legal matters in a foreign country may require the assistance of an attorney.
Positive communication and treating others with respect can lead to better personal and business relationships.
Taking risks and pursuing opportunities abroad can lead to unexpected and fulfilling experiences. Living abroad can be an exciting and adventurous experience, filled with new sights, sounds, smells, tastes, and feelings.
Socializing and immersing oneself in the local culture is an important part of the expat experience.
Starting a business in a foreign country requires careful planning, hiring specialists, and adapting to local laws and regulations.
It is important to be respectful, street smart, and open to new experiences when living abroad.
Don't let naysayers or negative influences hold you back from pursuing your dreams of living abroad.
Sound Bites
"I wanted to live again. And I know I was going back to where I was going to be."
"What did I see? Rainforest. What did I hear? Monkeys. Birds. Amazing."
"What did I smell? The freshest air could ever breathe. What did I taste? Come on, man. Look at the food that's here. And what did I feel? The warmest weather. It felt amazing, like a warm bath."
"It's almost like going back in time 20 or 30 years. People are family oriented, God fearing. All the neighbors know one another. People walk arm in arm, hand in hand. Kisses on the cheek, which I always think is cool."
"What's the favorite place you've lived abroad?"
"I like uni with quail's egg."
"Maybe the running of the bulls in Spain."
Chapters
00:00 Favorite Places and International Food
01:31 Embracing Traditions and Overcoming Homesickness
05:18 Discovering the Best of a New Home
06:15 The Expat Life Hack: Having a Local Sidekick
Hi, I'm James, an engineer working for an electric car company. My job is to help make vehicles as efficient as possible by making their shape travel through the air more easily.
My journey into becoming more sustainable and conscious grew out of my experience as an engineer. I often look for the best ways to get the most out of everything I use and not waste anything. This grew into a passion for reducing waste in my life and trying to reduce my contribution to the global climate crisis.
I started this blog during the global pandemic in 2020 - I love to travel and explore but I also love the planet we live on, and want to leave it in a better state than I found it. No easy feat I know, but without trying we have no hope!
Please join me on my journey; in growing, learning from mistakes and discovering some great ways to reduce my impact, whilst finding joy and adventure from the experiences.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#JamesDoran #theexpatpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
the expat podcast, James Doran, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
The Expat Pod E045, The Power of Positive Communication and Respect Advice for Living Abroad with Richard Blank
Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat life, featuring stories, interviews, and tips for living abroad. Subscribe for new episodes every week and join our global community of expats and travellers. Connect with us on Instagram, TikTok, Twitter, and Facebook for more insights, behind-the-scenes content, and updates.
Welcome to "The Expat Pod"! We invite you to join us on an exciting journey exploring the fascinating world of expat living. Each week, we'll bring you engaging conversations, valuable insights, and inspiring stories from people who have made the leap to live and work abroad.
From navigating cultural differences to building a new life in a foreign country, "The Expat Pod" aims to be your go-to resource for everything you need to know about life as an expat. Our guests will share their personal experiences, practical tips, and unique perspectives, providing you with a comprehensive understanding of what it takes to succeed in your new home away from home.
So, if you're an expat, considering a move abroad, or simply curious about life in other countries, "The Expat Pod" is the podcast for you. Don't forget to subscribe to our channel and hit the notification bell to stay updated on our latest episodes.
In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack.
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
Summary In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack. Takeaways Living abroad can provide a fresh and exciting experience every day. Favorite places, international food, and traditions can vary greatly among individuals. Homesickness can be alleviated by participating in familiar activities or celebrations. Learning key phrases in the local language can help in making new friends. Exploring the natural beauty and attractions of a new home can be a rewarding experience. Having a local friend who knows the ins and outs of the area can save time and money.
Jun 19, 2024
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
Richard shares his experience of living abroad, starting with his time in Spain and then his move to Costa Rica. He emphasizes the importance of immersing oneself in the language and culture of a foreign country to truly learn and grow. Richard also discusses the process of obtaining visas and the need for legal assistance when dealing with contracts and property in a foreign country. He highlights the value of positive communication and treating others with respect in both personal and business relationships. In this conversation, Richard shares his experiences of living abroad, specifically in Spain and Costa Rica. He talks about the initial excitement and adventure of arriving in a new country, describing the sights, sounds, smells, tastes, and feelings he encountered. Richard also discusses the social aspects of living abroad, including making friends and immersing himself in the local culture. He then delves into the process of starting his own business in Costa Rica and offers advice for those considering living abroad. He emphasizes the importance of being respectful, street smart, and open to new experiences. Richard concludes by encouraging listeners to live their own lives and not let naysayers or negative influences hold them back.
Takeaways
Living abroad can provide a fresh and exciting experience every day.
Favorite places, international food, and traditions can vary greatly among individuals.
Homesickness can be alleviated by participating in familiar activities or celebrations.
Learning key phrases in the local language can help in making new friends.
Exploring the natural beauty and attractions of a new home can be a rewarding experience.
Having a local friend who knows the ins and outs of the area can save time and money.
Immersing oneself in the language and culture of a foreign country is essential for personal growth and learning.
Obtaining visas and dealing with legal matters in a foreign country may require the assistance of an attorney.
Positive communication and treating others with respect can lead to better personal and business relationships.
Taking risks and pursuing opportunities abroad can lead to unexpected and fulfilling experiences. Living abroad can be an exciting and adventurous experience, filled with new sights, sounds, smells, tastes, and feelings.
Socializing and immersing oneself in the local culture is an important part of the expat experience.
Starting a business in a foreign country requires careful planning, hiring specialists, and adapting to local laws and regulations.
It is important to be respectful, street smart, and open to new experiences when living abroad.
Don't let naysayers or negative influences hold you back from pursuing your dreams of living abroad.
Sound Bites
"I wanted to live again. And I know I was going back to where I was going to be."
"What did I see? Rainforest. What did I hear? Monkeys. Birds. Amazing."
"What did I smell? The freshest air could ever breathe. What did I taste? Come on, man. Look at the food that's here. And what did I feel? The warmest weather. It felt amazing, like a warm bath."
"It's almost like going back in time 20 or 30 years. People are family oriented, God fearing. All the neighbors know one another. People walk arm in arm, hand in hand. Kisses on the cheek, which I always think is cool."
"What's the favorite place you've lived abroad?"
"I like uni with quail's egg."
"Maybe the running of the bulls in Spain."
Chapters
00:00 Favorite Places and International Food
01:31 Embracing Traditions and Overcoming Homesickness
05:18 Discovering the Best of a New Home
06:15 The Expat Life Hack: Having a Local Sidekick
Hi, I'm James, an engineer working for an electric car company. My job is to help make vehicles as efficient as possible by making their shape travel through the air more easily.
My journey into becoming more sustainable and conscious grew out of my experience as an engineer. I often look for the best ways to get the most out of everything I use and not waste anything. This grew into a passion for reducing waste in my life and trying to reduce my contribution to the global climate crisis.
I started this blog during the global pandemic in 2020 - I love to travel and explore but I also love the planet we live on, and want to leave it in a better state than I found it. No easy feat I know, but without trying we have no hope!
Please join me on my journey; in growing, learning from mistakes and discovering some great ways to reduce my impact, whilst finding joy and adventure from the experiences.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#JamesDoran #theexpatpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
the expat podcast, James Doran, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
E045 - The Power of Positive Communication and Respect Advice for Living Abroad
https://youtu.be/hCWPgQaRxN4
https://youtu.be/Xrk6m-cUos0
The Empowering Real Talk Podcast by Coach Kay Wds. Living in our Purpose with motivational speaker Richard Blank.
Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you!
This conversation was so uplifting! Conversing with Motivational Speaker and outsourcing industry leader Richard Blank. Richard is the Chief Executive Officer for Costa Rica's Call Center since 2008. His proven successful bilingual training to over 10,000 Ticos has deemed amazing success successfully in leading some of the finest telemarketers in the country under Richard's direction and supervision.
https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg
Kisha, aka Coach Kay Wds, launched her podcast to discuss uncut and sometimes uncomfortable conversations aimed at bringing awareness, resource and solution to negative, limiting behaviors holding back any type of positive growth, individually and as a whole.
Conversations can consist of but not limited to: negative behaviors and thoughts, generational curses, breaking free from self limited beliefs, family toxicity, and other limiting behaviors.
Kisha and her guests are focused on offering solution based feedback to aid in helping break free from negative setbacks and inspire, motivate and empower our best life. These conversations are necessary!
Want connect with Coach Kay Wds and email directly about potential partnerships?
Kisha is the visionary behind Upgraded MindsetZ, LLC. As an Award-Winning Coach, she focuses on Mindset transformative and start up entrepreneurship for women. Kisha is a motivational speaker, Amazon best-selling author, 2X podcast host, community advocate, and serial entrepreneur.
Life has tons of twists and curves each and every day. You have the power to have the life you seek. Are you ready to become accountable with your past so you can elevate your future? This podcast is the necessary conversations that need to be had about restricted beliefs, toxic influence and how we can start the transformation to live positive, clarity filled lives. Lets dig in!
Kisha Woods - Founder, Upgraded MindsetZ, LLC.
Upgraded MindsetZ mission is to help others dismantle self limiting barriers and instill effective mind-reconditioning policies to effectively amplify their personal and professional lives.
Kisha faced silent battles with her mental well-being throughout the years. In March 2020, she hit a critical low mentally, exhausted by the negative thoughts and turmoil in her mind and this pivotal moment marked the beginning of a transformative journey, which she chronicles in her Amazon Best Selling book, ‘From Havoc to Healing: 30 Days of Reconditioning’.
Kisha founded Upgraded MindsetZ in June 2020 and evolved it into a supportive platform of administrative support, coaching, mentorship, media services, and other inspirational initiatives focused on personal and entrepreneurial growth for women.
After being let go from her corporate job in November 2020, Kisha transitioned into full-time entrepreneurship and hasn’t looked back! She is also the co-owner of UPM Suites in Peoria, IL. UPM is a local resource hub that provides community outreach, beauty-enhancing services, and retail shopping space to other small businesses who offer a diverse range of products and services. Kisha’s areas of expertise include mindset reconditioning, transformative growth, self-prioritization, mental health, societal stigmas, start-up entrepreneurship, supportive mentorship, and more.
She is available for:
Podcasts
Motivational Speaking
Women’s Events
Panel Discussions
Collaborative Efforts
Community Events
We have been helping people who may be stuck in limbo and uncertain about life’s path, make the reconditioning shift into becoming confident, purposeful, and dedicated in amplifying their life’s mission since 2020. Our transformational tools help with:
Replacing outdated beliefs systems and values.
Aligning actions with our authentic selves.
Being supportive of others but NOT at the expense of themselves.
Realigning self-sabotaging habits into self confident growth moves.
Shaking off the procrastinating thoughts.
Becoming self-sufficient, disciplined, and actionable.
Step into their “Unapologetic Empowered Boss’ Era.
Upgraded MindsetZ LLC BBB Business Review IAPLC badge Highly Recommended by Locals On Alignable
National Association of Women Business Owners - Central Il
Kisha Woods - Entrepreneurial Growth
When it comes to the entrepreneur journey, we tailor our resources to your unique brand. Whether you’re a startup or scaling up, we’re here to strategize with you and help you grow! Our supportive platform is here to assist you with:
Purpose and Self-discovery.
Administrative business startup.
Actionable short and long-term strategies.
Time management and productivity.
Elevating your strengths.
Minimizing your weaknesses.
Empowering the entire ecosystem of your brand.
Grab the FREE Guide: The Secret to Develop An Entrepreneurial Mindset!
We can help/provide you with:
LLC/EIN Startup
Google/Social Media Page Management
Accountability Check-ins
Resource Guides
Social Media Tools
Strategic Management
Other tailor-made resources
Our branding services include:
Business Cards Design
Promotional Post Cards Design
Banners / Backdrops
Product labels
Posters
Content Graphics
Upgraded MindsetZ’s ultimate goal is to empower you, as YOU are the heart and soul of your brand. It’s not just about marketing or sales—it’s about the ENTIRE ecosystem as a business owner. Our focus isn’t quick fixes; it’s long-term impact. Our commitment to you is to be a motivational impact so you are confident in knowing you have the utmost support to effectively enable your entrepreneurial success!
Gratitude.
Resilience.
Optimistic.
Wellness.
Thriving.
Happiness.
OVER EVERYTHING!
Upgraded MindsetZ Meetups provide a nurturing environment where women unite, uplift, and inspire one another.
Our mission is to foster a network of like-minded women who share in building a supportive community, networking, and being an inspiring safe space to find motivation to grow personally and professionally. Meetups are held on Sundays. During our virtual community meetup, we will discuss a variety of G.R.O.W.T.H.-filled conversations as well as offer motivating resources to encourage positive growth on your journey.
Kisha Woods is the host of Empowering Real Talk and a life and business coach that focuses on mindset transformation and start-up entrepreneurship.
Learn more about her mission at: https://upgradedmindsetz.life/about-kisha/
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#KishaWoods #CoachKayWds #TheEmpoweringRealTalkPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Kisha Woods, The Empowering Real Talk Podcast, Coach Kay Wds, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Living in our Purpose with motivational speaker Richard Blank. The Empowering Real Talk Podcast by Coach Kay Wds.
https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg
The Empowering Real Talk Podcast by Coach Kay Wds. Living in our Purpose with motivational speaker Richard Blank.
Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you!
This conversation was so uplifting! Conversing with Motivational Speaker and outsourcing industry leader Richard Blank. Richard is the Chief Executive Officer for Costa Rica's Call Center since 2008. His proven successful bilingual training to over 10,000 Ticos has deemed amazing success successfully in leading some of the finest telemarketers in the country under Richard's direction and supervision.
https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg
Kisha, aka Coach Kay Wds, launched her podcast to discuss uncut and sometimes uncomfortable conversations aimed at bringing awareness, resource and solution to negative, limiting behaviors holding back any type of positive growth, individually and as a whole.
Conversations can consist of but not limited to: negative behaviors and thoughts, generational curses, breaking free from self limited beliefs, family toxicity, and other limiting behaviors.
Kisha and her guests are focused on offering solution based feedback to aid in helping break free from negative setbacks and inspire, motivate and empower our best life. These conversations are necessary!
Want connect with Coach Kay Wds and email directly about potential partnerships?
Kisha is the visionary behind Upgraded MindsetZ, LLC. As an Award-Winning Coach, she focuses on Mindset transformative and start up entrepreneurship for women. Kisha is a motivational speaker, Amazon best-selling author, 2X podcast host, community advocate, and serial entrepreneur.
Life has tons of twists and curves each and every day. You have the power to have the life you seek. Are you ready to become accountable with your past so you can elevate your future? This podcast is the necessary conversations that need to be had about restricted beliefs, toxic influence and how we can start the transformation to live positive, clarity filled lives. Lets dig in!
Kisha Woods - Founder, Upgraded MindsetZ, LLC.
Upgraded MindsetZ mission is to help others dismantle self limiting barriers and instill effective mind-reconditioning policies to effectively amplify their personal and professional lives.
Kisha faced silent battles with her mental well-being throughout the years. In March 2020, she hit a critical low mentally, exhausted by the negative thoughts and turmoil in her mind and this pivotal moment marked the beginning of a transformative journey, which she chronicles in her Amazon Best Selling book, ‘From Havoc to Healing: 30 Days of Reconditioning’.
Kisha founded Upgraded MindsetZ in June 2020 and evolved it into a supportive platform of administrative support, coaching, mentorship, media services, and other inspirational initiatives focused on personal and entrepreneurial growth for women.
After being let go from her corporate job in November 2020, Kisha transitioned into full-time entrepreneurship and hasn’t looked back! She is also the co-owner of UPM Suites in Peoria, IL. UPM is a local resource hub that provides community outreach, beauty-enhancing services, and retail shopping space to other small businesses who offer a diverse range of products and services. Kisha’s areas of expertise include mindset reconditioning, transformative growth, self-prioritization, mental health, societal stigmas, start-up entrepreneurship, supportive mentorship, and more.
She is available for:
Podcasts
Motivational Speaking
Women’s Events
Panel Discussions
Collaborative Efforts
Community Events
We have been helping people who may be stuck in limbo and uncertain about life’s path, make the reconditioning shift into becoming confident, purposeful, and dedicated in amplifying their life’s mission since 2020. Our transformational tools help with:
Replacing outdated beliefs systems and values.
Aligning actions with our authentic selves.
Being supportive of others but NOT at the expense of themselves.
Realigning self-sabotaging habits into self confident growth moves.
Shaking off the procrastinating thoughts.
Becoming self-sufficient, disciplined, and actionable.
Step into their “Unapologetic Empowered Boss’ Era.
Upgraded MindsetZ LLC BBB Business Review IAPLC badge Highly Recommended by Locals On Alignable
National Association of Women Business Owners - Central Il
Kisha Woods - Entrepreneurial Growth
When it comes to the entrepreneur journey, we tailor our resources to your unique brand. Whether you’re a startup or scaling up, we’re here to strategize with you and help you grow! Our supportive platform is here to assist you with:
Purpose and Self-discovery.
Administrative business startup.
Actionable short and long-term strategies.
Time management and productivity.
Elevating your strengths.
Minimizing your weaknesses.
Empowering the entire ecosystem of your brand.
Grab the FREE Guide: The Secret to Develop An Entrepreneurial Mindset!
We can help/provide you with:
LLC/EIN Startup
Google/Social Media Page Management
Accountability Check-ins
Resource Guides
Social Media Tools
Strategic Management
Other tailor-made resources
Our branding services include:
Business Cards Design
Promotional Post Cards Design
Banners / Backdrops
Product labels
Posters
Content Graphics
Upgraded MindsetZ’s ultimate goal is to empower you, as YOU are the heart and soul of your brand. It’s not just about marketing or sales—it’s about the ENTIRE ecosystem as a business owner. Our focus isn’t quick fixes; it’s long-term impact. Our commitment to you is to be a motivational impact so you are confident in knowing you have the utmost support to effectively enable your entrepreneurial success!
Gratitude.
Resilience.
Optimistic.
Wellness.
Thriving.
Happiness.
OVER EVERYTHING!
Upgraded MindsetZ Meetups provide a nurturing environment where women unite, uplift, and inspire one another.
Our mission is to foster a network of like-minded women who share in building a supportive community, networking, and being an inspiring safe space to find motivation to grow personally and professionally. Meetups are held on Sundays. During our virtual community meetup, we will discuss a variety of G.R.O.W.T.H.-filled conversations as well as offer motivating resources to encourage positive growth on your journey.
Kisha Woods is the host of Empowering Real Talk and a life and business coach that focuses on mindset transformation and start-up entrepreneurship.
Learn more about her mission at: https://upgradedmindsetz.life/about-kisha/
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#KishaWoods #CoachKayWds #TheEmpoweringRealTalkPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Kisha Woods, The Empowering Real Talk Podcast, Coach Kay Wds, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Living in our Purpose with motivational speaker Richard Blank. The Empowering Real Talk Podcast by Coach Kay Wds.
https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg
The Empowering Real Talk Podcast by Coach Kay Wds. Living in our Purpose with motivational speaker Richard Blank.
Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you!
This conversation was so uplifting! Conversing with Motivational Speaker and outsourcing industry leader Richard Blank. Richard is the Chief Executive Officer for Costa Rica's Call Center since 2008. His proven successful bilingual training to over 10,000 Ticos has deemed amazing success successfully in leading some of the finest telemarketers in the country under Richard's direction and supervision.
https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg
Kisha, aka Coach Kay Wds, launched her podcast to discuss uncut and sometimes uncomfortable conversations aimed at bringing awareness, resource and solution to negative, limiting behaviors holding back any type of positive growth, individually and as a whole.
Conversations can consist of but not limited to: negative behaviors and thoughts, generational curses, breaking free from self limited beliefs, family toxicity, and other limiting behaviors.
Kisha and her guests are focused on offering solution based feedback to aid in helping break free from negative setbacks and inspire, motivate and empower our best life. These conversations are necessary!
Want connect with Coach Kay Wds and email directly about potential partnerships?
Kisha is the visionary behind Upgraded MindsetZ, LLC. As an Award-Winning Coach, she focuses on Mindset transformative and start up entrepreneurship for women. Kisha is a motivational speaker, Amazon best-selling author, 2X podcast host, community advocate, and serial entrepreneur.
Life has tons of twists and curves each and every day. You have the power to have the life you seek. Are you ready to become accountable with your past so you can elevate your future? This podcast is the necessary conversations that need to be had about restricted beliefs, toxic influence and how we can start the transformation to live positive, clarity filled lives. Lets dig in!
Kisha Woods - Founder, Upgraded MindsetZ, LLC.
Upgraded MindsetZ mission is to help others dismantle self limiting barriers and instill effective mind-reconditioning policies to effectively amplify their personal and professional lives.
Kisha faced silent battles with her mental well-being throughout the years. In March 2020, she hit a critical low mentally, exhausted by the negative thoughts and turmoil in her mind and this pivotal moment marked the beginning of a transformative journey, which she chronicles in her Amazon Best Selling book, ‘From Havoc to Healing: 30 Days of Reconditioning’.
Kisha founded Upgraded MindsetZ in June 2020 and evolved it into a supportive platform of administrative support, coaching, mentorship, media services, and other inspirational initiatives focused on personal and entrepreneurial growth for women.
After being let go from her corporate job in November 2020, Kisha transitioned into full-time entrepreneurship and hasn’t looked back! She is also the co-owner of UPM Suites in Peoria, IL. UPM is a local resource hub that provides community outreach, beauty-enhancing services, and retail shopping space to other small businesses who offer a diverse range of products and services. Kisha’s areas of expertise include mindset reconditioning, transformative growth, self-prioritization, mental health, societal stigmas, start-up entrepreneurship, supportive mentorship, and more.
She is available for:
Podcasts
Motivational Speaking
Women’s Events
Panel Discussions
Collaborative Efforts
Community Events
We have been helping people who may be stuck in limbo and uncertain about life’s path, make the reconditioning shift into becoming confident, purposeful, and dedicated in amplifying their life’s mission since 2020. Our transformational tools help with:
Replacing outdated beliefs systems and values.
Aligning actions with our authentic selves.
Being supportive of others but NOT at the expense of themselves.
Realigning self-sabotaging habits into self confident growth moves.
Shaking off the procrastinating thoughts.
Becoming self-sufficient, disciplined, and actionable.
Step into their “Unapologetic Empowered Boss’ Era.
Upgraded MindsetZ LLC BBB Business Review IAPLC badge Highly Recommended by Locals On Alignable
National Association of Women Business Owners - Central Il
Kisha Woods - Entrepreneurial Growth
When it comes to the entrepreneur journey, we tailor our resources to your unique brand. Whether you’re a startup or scaling up, we’re here to strategize with you and help you grow! Our supportive platform is here to assist you with:
Purpose and Self-discovery.
Administrative business startup.
Actionable short and long-term strategies.
Time management and productivity.
Elevating your strengths.
Minimizing your weaknesses.
Empowering the entire ecosystem of your brand.
Grab the FREE Guide: The Secret to Develop An Entrepreneurial Mindset!
We can help/provide you with:
LLC/EIN Startup
Google/Social Media Page Management
Accountability Check-ins
Resource Guides
Social Media Tools
Strategic Management
Other tailor-made resources
Our branding services include:
Business Cards Design
Promotional Post Cards Design
Banners / Backdrops
Product labels
Posters
Content Graphics
Upgraded MindsetZ’s ultimate goal is to empower you, as YOU are the heart and soul of your brand. It’s not just about marketing or sales—it’s about the ENTIRE ecosystem as a business owner. Our focus isn’t quick fixes; it’s long-term impact. Our commitment to you is to be a motivational impact so you are confident in knowing you have the utmost support to effectively enable your entrepreneurial success!
Gratitude.
Resilience.
Optimistic.
Wellness.
Thriving.
Happiness.
OVER EVERYTHING!
Upgraded MindsetZ Meetups provide a nurturing environment where women unite, uplift, and inspire one another.
Our mission is to foster a network of like-minded women who share in building a supportive community, networking, and being an inspiring safe space to find motivation to grow personally and professionally. Meetups are held on Sundays. During our virtual community meetup, we will discuss a variety of G.R.O.W.T.H.-filled conversations as well as offer motivating resources to encourage positive growth on your journey.
Kisha Woods is the host of Empowering Real Talk and a life and business coach that focuses on mindset transformation and start-up entrepreneurship.
Learn more about her mission at: https://upgradedmindsetz.life/about-kisha/
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#KishaWoods #CoachKayWds #TheEmpoweringRealTalkPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Kisha Woods, The Empowering Real Talk Podcast, Coach Kay Wds, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Living in our Purpose with motivational speaker Richard Blank. The Empowering Real Talk Podcast by Coach Kay Wds.
https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg
Kempegowda Sir was live on Vistara TV. Discussing about his childhood, Education, Struggling days in Bangalore, an idea to to start water tank cleaning business and what services we provide under the umbrella of Asianet Groups.
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Join us for a special episode featuring Mohammed Tanzeem, Sr. Manager (Data Analytics Technology) at Publicis Groupe, as our star #speaker for the Digital #Marketing, Advertising and #Technology Confex 2024 (DMAT Confex) on October 17 & 18 in Dubai, UAE!
The Art of winning podcast with Ashton Levarek. More Than a Call: Genuine Relationships with Richard Blank
This is the Art of winning podcast. Ashton has spent the last 21 years working with our nation's most elite athletes, leaders and warriors. Ashton has met men and women that live and even die by the phrase 'failure is not an option.' Join us as we explore the mental disciplines, physical practices, and financial tools employed by the true winners of our time, as well as have fun, exploring success and what it takes to win in this thing called life.
What it takes to transform a small startup into a successful, people-centric business? In today’s episode, we explore the journey of Richard Blank, who ventured into the world of call centers in Costa Rica, fostering an atmosphere of camaraderie and compassion that turned his company into a family.
https://youtu.be/-XQt7QNlH7I
From valuable insights on leadership and employee motivation to the power of storytelling in business, Richard's experiences and wisdom offer a unique perspective on building a brand that's not just about numbers, but about connections. Discover how creating an environment of empathy and personal growth can unlock untapped potential in both employees and clients, making business not just profitable, but fulfilling.
Tune in for a dose of inspiration and actionable advice from a business leader who believes that success is rooted in both self-love and giving back. Episode 116 on the Art of Winning podcast.
Building a group of financially free veterans, independent leaders, husbands and fathers through superior mindset, training, and investing. From $25k to $90M in rentals The Art of Winning Podcast for more.
Focused on creating cashflow through strategic real estate investments in order to sponsor Special Operations Veterans as they return home from war.
Valkere Investment Group.
Top Real Estate Investing and Investment Properties.
Funding the fight against PTSD through strategic real estate investments.
Twenty year Special Operations veteran, Experienced Team Lead with a demonstrated history of working in Special Operations. Skilled in Management, Military Operations, Leadership, Project Management, and Team Building. Strong emergency medical professional with a BS of Sports and Health Science focused in Kinesiology and Exercise Science from American Public University System.
What it takes to transform a small startup into a successful, people-centric business? In today’s episode, we explore the journey of Richard Blank, who ventured into the world of call centers in Costa Rica, fostering an atmosphere of camaraderie and compassion that turned his company into a family.
From valuable insights on leadership and employee motivation to the power of storytelling in business, Richard's experiences and wisdom offer a unique perspective on building a brand that's not just about numbers, but about connections. Discover how creating an environment of empathy and personal growth can unlock untapped potential in both employees and clients, making business not just profitable, but fulfilling.
Tune in for a dose of inspiration and actionable advice from a business leader who believes that success is rooted in both self-love and giving back
[00:00 – 18:08] Preserving the Art of Communication
Richard’s success in the call center industry stemmed from his ability to leverage his second language skills for effective communication and relationship-building.
Call centers retain value through personalized interactions that AI can't replicate, maintaining the importance of human touch and emotional connection.
Successful telemarketing requires honing soft skills, such as active listening and using descriptive vocabulary to engage customers effectively over the phone.
Richard aimed to preserve the art of speech in call centers, emphasizing the significance of genuine interactions and relationships for customer satisfaction and business growth.
[18:09 - 37:48] Creating Connection
Building rapport through positive tone, empathy, and personalized interaction is essential for effective communication.
Effective cold calls involve due diligence, individualized approaches, and genuine interest in prospects.
Integrating games and camaraderie in the workplace fosters teamwork, relaxation, and engagement among employees.
Identifying deception by analyzing answering speed offers insight into genuine responses during conversations.
[37:49 – 01:09:27] Embracing Life's Complexities
The key to effective coaching and motivation lies in establishing personal connections with team members, fostering receptivity and growth.
Sharing personal stories, triumphs, and experiences is a powerful tool to build rapport and motivate both employees and clients.
Self-actualization, belief in oneself, and focusing on personal well-being are essential for sustained success and fulfillment.
Life is like a Rube Goldberg machine, requiring continuous adjustments to ensure elements harmoniously contribute to forward movement and success.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#Art of winning #Ashton Levarek #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Art of winning, Ashton Levarek, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
More Than a Call: Genuine Relationships with Richard Blank. The Art of winning podcast with Ashton Levarek.
https://youtu.be/-XQt7QNlH7I
The Art of winning podcast with Ashton Levarek. More Than a Call: Genuine Relationships with Richard Blank
This is the Art of winning podcast. Ashton has spent the last 21 years working with our nation's most elite athletes, leaders and warriors. Ashton has met men and women that live and even die by the phrase 'failure is not an option.' Join us as we explore the mental disciplines, physical practices, and financial tools employed by the true winners of our time, as well as have fun, exploring success and what it takes to win in this thing called life.
What it takes to transform a small startup into a successful, people-centric business? In today’s episode, we explore the journey of Richard Blank, who ventured into the world of call centers in Costa Rica, fostering an atmosphere of camaraderie and compassion that turned his company into a family.
https://youtu.be/-XQt7QNlH7I
From valuable insights on leadership and employee motivation to the power of storytelling in business, Richard's experiences and wisdom offer a unique perspective on building a brand that's not just about numbers, but about connections. Discover how creating an environment of empathy and personal growth can unlock untapped potential in both employees and clients, making business not just profitable, but fulfilling.
Tune in for a dose of inspiration and actionable advice from a business leader who believes that success is rooted in both self-love and giving back. Episode 116 on the Art of Winning podcast.
Building a group of financially free veterans, independent leaders, husbands and fathers through superior mindset, training, and investing. From $25k to $90M in rentals The Art of Winning Podcast for more.
Focused on creating cashflow through strategic real estate investments in order to sponsor Special Operations Veterans as they return home from war.
Valkere Investment Group.
Top Real Estate Investing and Investment Properties.
Funding the fight against PTSD through strategic real estate investments.
Twenty year Special Operations veteran, Experienced Team Lead with a demonstrated history of working in Special Operations. Skilled in Management, Military Operations, Leadership, Project Management, and Team Building. Strong emergency medical professional with a BS of Sports and Health Science focused in Kinesiology and Exercise Science from American Public University System.
What it takes to transform a small startup into a successful, people-centric business? In today’s episode, we explore the journey of Richard Blank, who ventured into the world of call centers in Costa Rica, fostering an atmosphere of camaraderie and compassion that turned his company into a family.
From valuable insights on leadership and employee motivation to the power of storytelling in business, Richard's experiences and wisdom offer a unique perspective on building a brand that's not just about numbers, but about connections. Discover how creating an environment of empathy and personal growth can unlock untapped potential in both employees and clients, making business not just profitable, but fulfilling.
Tune in for a dose of inspiration and actionable advice from a business leader who believes that success is rooted in both self-love and giving back
[00:00 – 18:08] Preserving the Art of Communication
Richard’s success in the call center industry stemmed from his ability to leverage his second language skills for effective communication and relationship-building.
Call centers retain value through personalized interactions that AI can't replicate, maintaining the importance of human touch and emotional connection.
Successful telemarketing requires honing soft skills, such as active listening and using descriptive vocabulary to engage customers effectively over the phone.
Richard aimed to preserve the art of speech in call centers, emphasizing the significance of genuine interactions and relationships for customer satisfaction and business growth.
[18:09 - 37:48] Creating Connection
Building rapport through positive tone, empathy, and personalized interaction is essential for effective communication.
Effective cold calls involve due diligence, individualized approaches, and genuine interest in prospects.
Integrating games and camaraderie in the workplace fosters teamwork, relaxation, and engagement among employees.
Identifying deception by analyzing answering speed offers insight into genuine responses during conversations.
[37:49 – 01:09:27] Embracing Life's Complexities
The key to effective coaching and motivation lies in establishing personal connections with team members, fostering receptivity and growth.
Sharing personal stories, triumphs, and experiences is a powerful tool to build rapport and motivate both employees and clients.
Self-actualization, belief in oneself, and focusing on personal well-being are essential for sustained success and fulfillment.
Life is like a Rube Goldberg machine, requiring continuous adjustments to ensure elements harmoniously contribute to forward movement and success.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#Art of winning #Ashton Levarek #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Art of winning, Ashton Levarek, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
More Than a Call: Genuine Relationships with Richard Blank. The Art of winning podcast with Ashton Levarek.
https://youtu.be/-XQt7QNlH7I
The Art of winning podcast with Ashton Levarek. More Than a Call: Genuine Relationships with Richard Blank
This is the Art of winning podcast. Ashton has spent the last 21 years working with our nation's most elite athletes, leaders and warriors. Ashton has met men and women that live and even die by the phrase 'failure is not an option.' Join us as we explore the mental disciplines, physical practices, and financial tools employed by the true winners of our time, as well as have fun, exploring success and what it takes to win in this thing called life.
What it takes to transform a small startup into a successful, people-centric business? In today’s episode, we explore the journey of Richard Blank, who ventured into the world of call centers in Costa Rica, fostering an atmosphere of camaraderie and compassion that turned his company into a family.
https://youtu.be/-XQt7QNlH7I
From valuable insights on leadership and employee motivation to the power of storytelling in business, Richard's experiences and wisdom offer a unique perspective on building a brand that's not just about numbers, but about connections. Discover how creating an environment of empathy and personal growth can unlock untapped potential in both employees and clients, making business not just profitable, but fulfilling.
Tune in for a dose of inspiration and actionable advice from a business leader who believes that success is rooted in both self-love and giving back. Episode 116 on the Art of Winning podcast.
Building a group of financially free veterans, independent leaders, husbands and fathers through superior mindset, training, and investing. From $25k to $90M in rentals The Art of Winning Podcast for more.
Focused on creating cashflow through strategic real estate investments in order to sponsor Special Operations Veterans as they return home from war.
Valkere Investment Group.
Top Real Estate Investing and Investment Properties.
Funding the fight against PTSD through strategic real estate investments.
Twenty year Special Operations veteran, Experienced Team Lead with a demonstrated history of working in Special Operations. Skilled in Management, Military Operations, Leadership, Project Management, and Team Building. Strong emergency medical professional with a BS of Sports and Health Science focused in Kinesiology and Exercise Science from American Public University System.
What it takes to transform a small startup into a successful, people-centric business? In today’s episode, we explore the journey of Richard Blank, who ventured into the world of call centers in Costa Rica, fostering an atmosphere of camaraderie and compassion that turned his company into a family.
From valuable insights on leadership and employee motivation to the power of storytelling in business, Richard's experiences and wisdom offer a unique perspective on building a brand that's not just about numbers, but about connections. Discover how creating an environment of empathy and personal growth can unlock untapped potential in both employees and clients, making business not just profitable, but fulfilling.
Tune in for a dose of inspiration and actionable advice from a business leader who believes that success is rooted in both self-love and giving back
[00:00 – 18:08] Preserving the Art of Communication
Richard’s success in the call center industry stemmed from his ability to leverage his second language skills for effective communication and relationship-building.
Call centers retain value through personalized interactions that AI can't replicate, maintaining the importance of human touch and emotional connection.
Successful telemarketing requires honing soft skills, such as active listening and using descriptive vocabulary to engage customers effectively over the phone.
Richard aimed to preserve the art of speech in call centers, emphasizing the significance of genuine interactions and relationships for customer satisfaction and business growth.
[18:09 - 37:48] Creating Connection
Building rapport through positive tone, empathy, and personalized interaction is essential for effective communication.
Effective cold calls involve due diligence, individualized approaches, and genuine interest in prospects.
Integrating games and camaraderie in the workplace fosters teamwork, relaxation, and engagement among employees.
Identifying deception by analyzing answering speed offers insight into genuine responses during conversations.
[37:49 – 01:09:27] Embracing Life's Complexities
The key to effective coaching and motivation lies in establishing personal connections with team members, fostering receptivity and growth.
Sharing personal stories, triumphs, and experiences is a powerful tool to build rapport and motivate both employees and clients.
Self-actualization, belief in oneself, and focusing on personal well-being are essential for sustained success and fulfillment.
Life is like a Rube Goldberg machine, requiring continuous adjustments to ensure elements harmoniously contribute to forward movement and success.
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
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Art of winning, Ashton Levarek, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
More Than a Call: Genuine Relationships with Richard Blank. The Art of winning podcast with Ashton Levarek.
https://youtu.be/-XQt7QNlH7I
Join us for a special episode featuring George Yaryura, SVP Marketing – Corporate and Investment Banking at Mashreq, as our star #speaker for the Digital #Marketing, Advertising and #Technology Confex 2024 (DMAT Confex) on October 17 & 18 in Dubai, UAE!