http://TheQuestRevealed.com Over 35 years ago Joe Girard spoke at an even I attended and one of the many lessons that have stayed with me from that day to this, and from reading his book "How to Sell Anything to Anybody," has been his Law of 250, a very powerful lesson! In this day of outsourcing, service and support has almost become an afterthought. Joe Girard's Law of 250 is one of those lessons every business owner, large and small, should be forced to study because while simple in its outline, it is incredibly powerful in terms of success or failure in business. The applications in a world where mediocrity has become the rule rather than the exception are staggering. Given the power of the Internet generally and social media, in particular, it may well be renamed the Law of 2500 or even 25,000! The remainder of the article is at the link above.