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00:11
Semua★
TimeVideo_20250416_093023.mp4
by Argyranthemum202
Semua★
0
0
0
· 16 menit lalu
0%

23:40
Semua★
Kakkou0203
by D94000
Semua★
14
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· 25 menit lalu
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03:16
Semua★
Call Center Secrets_ Master Communication & Crush
by Richard Blank
Semua★
3
0
0
· 41 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

00:33
Semua★
Consistent Practice Great ROI Words of Wisdom
by Richard Blank
Semua★
1
0
0
· 41 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

01:35
Semua★
Depth Over Résumé_ Finding True Character
by Richard Blank
Semua★
4
0
0
· 41 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

01:19
Semua★
Real Talk_ Leadership, Mentorship, and Employee
by Richard Blank
Semua★
3
0
0
· 41 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

09:50
Semua★
The Art of Persuasion_
by Richard Blank
Semua★
1
0
0
· 42 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

00:55
Semua★
The Mental Breakthrough Podcast guest Richard Blank
by Richard Blank
Semua★
3
0
0
· 42 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

01:29
Semua★
Building Business Relationships Through Personal
by Richard Blank
Semua★
1
0
0
· 42 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

00:47
Semua★
The Mental Breakthrough Podcast guest Richard Blank
by Richard Blank
Semua★
3
0
0
· 44 menit lalu
100%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

01:26
Semua★
The Mental Breakthrough Podcast guest Richard Blank
by Richard Blank
Semua★
1
0
0
· 44 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

00:33
Semua★
The Mental Breakthrough Podcast guest Richard Blank
by Richard Blank
Semua★
1
0
0
· 46 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

00:55
Semua★
The Mental Breakthrough Podcast guest Richard Blank
by Richard Blank
Semua★
2
0
0
· 46 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

01:08
Semua★
The Mental Breakthrough Podcast guest Richard Blank
by Richard Blank
Semua★
2
0
0
· 46 menit lalu
0%

The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

01:13
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The Power of Authenticity and First Impressions.mp
by Richard Blank
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3
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· 49 menit lalu
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The Mental Breakthrough (TMB) By Dr. CD. A soul-deep conversation about life with Richard Blank. I am on a lifelong learning quest to promote well-being, consciousness expansion, and animal liberation from a philosophical, psychological, and educational perspective. Life Stories - Psychology - Society - Health - Culture - Martial Arts - Nature - Healing - Challenges - Solutions - Growth - Philosophy, Fighting, Karate, MMA, BJJ, Wrestling, Education, Podcasting, Macrobiotic Counseling, Organic Farming, Husband, Father, Teacher, Free Speech, Vegan, Cats, Peace, Death, Love, Food, Health, Politics, Comedy, Therapy, Mental Health, Personal Exploration, Science, The Dao, Buddhism, Life Experiences, Adventure, Communicational Skills, Long form Discussions, Breathing, Meditation, Learning, Teaching, The Way In Episode 67 of The Mental Breakthrough, I sit down with Richard Blank, the founder of Costa Rica’s Call Center, for a wide-ranging and soul-deep conversation that travels far beyond business. Together, we explore the fusion of presence and strategy—how a life shaped by vision quests, foreign language, and pinball machines can teach us about dignity, dialogue, and leadership. The Mental Breakthrough (TMB) By Dr. CD - (Christopher Anthony David, PsyD) TMB67 – Richard Blank – Dignity, Depth & Dialogue: Where Soul Shapes Strategy Richard shares how he walked away from expectations in Philadelphia and built something extraordinary in Costa Rica—not just a company, but a culture rooted in sincerity and self-respect. We unpack everything from image streaming to rhetoric, from death and regret to farming, philosophy, and the art of really listening. The Mental Breakthrough 67 isn’t just about telemarketing or entrepreneurship—it’s about how to live with intentionality, how to speak with integrity, and how to build a life worth remembering. This is conversation as alchemy, and strategy as soulcraft. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. Building Business Relationships Through Personal Touch if I send you a meeting minutes from our phone call and I mentioned Judy in it, in writing, first out of a thousand men that have called your company, how many people actually mention your assistant verbally and in writing nobody i'm the only one and that's prior to any sort of contract it shows how i treat you so let's say when i marinate lists have you in the pipeline gotta call you back next thursday judy answers the phone at the break there how are you today is this richard blank judy how are you because i just gotta let you know dr cd told me what you said about me and what you've wrote about me i've been here 15 years no one has ever done that before listen by the way his anniversary is coming up here he loves karate lives in thailand just let him know these sort of things and it's like they just give you the goodies and make nice and a lot of them are undercover bosses how do i know that could be your wife your business associate or let's just say you're confident of 15 years where at the end of the day if you need to choose five contracts in the philippine and india is a couple dollars cheaper than me you might still choose me on merit and the sort of way that i do business because i might be able to offset that cost and just that sort of soft skills and relationship building that we have sorry about my dog that's scrappy doomagoo making her cameo Depth Over Résumé: Finding True Character in Candidates But why coming of age? If you and I had to choose the real long player, the one that could make it, when you get traditional answers of somebody, like I asked them a coming of age moment. I want to know if you beat up a bully or saved a kid and And I'll get generic answers about something that sounds good. But when someone talks about mastering the violin, taking care of their grandparents, learning how to cook, they went out camping for six months, learned how to do certain things. I'm like, that's a marathon runner. That's somebody that shows outside interests aside of what they think that I want to hear. And secondly, what happens if they're on the phone with Dr. Seedley and you ask them a zig and a zag question? You've asked me One to three and A to Z. Okay. We've gone through everything on my phone call, right? We're both qualified. And then prior to the contract, just go, Richie, tell me something else about yourself. So if we're hanging out, at least I know about you enough with the business. And so I want to know if somebody can actually... tell me something have depth yeah where are you where are you going with all of this and i also use the psychology behind it because if you tell me you saved a kitten and kicked up bully's ass you know i'm gonna use that a is a nickname for you yeah the kitten saver And talk to you on a rainy Wednesday when you're depressed and the phone calls aren't doing well. Real Talk: Leadership, Mentorship, and Employee Attrition And as a leader, I know you're leading these people. I know you mentioned doing the coming of age question in the... hiring process or you say it's better than the resume because you can kind of learn something about somebody and then bring it up. I just imagine how you must be the mentor and the inspiration for so many people. Is there anybody that's actually left you? I think a lot of people stay with you because they like it, but at the same time, there probably are some other maybe entrepreneurs that broke away just to to to do their own thing. But but did they come back and thank you or tell you their stories? And how does that make you feel? If so, as I said, we have a large attrition. I can't I'll never give them the walk of shame. Yeah, there's never a forced attrition. I'm not going to fire you unless you're smoking weed at lunch. You're not making your phone calls. But 20% will shake my hand. They start strong. And a lot of them just, you know, whispers and shadows and peace out after the last paycheck The Power of Authenticity and First Impressions No one's going to give you the body and the conclusion if you don't land the intro. They're so set on explaining their product that they don't stop and take a step back for a second and realize this incredible man moved to Thailand, speaks multiple languages, professional martial arts, and just an all-around great guy and a farmer. I mean, who does these things? And that could be the one thing that gets, damn it, that's the thing that got me on your podcast. Think about it. You got all these people that are trying to get on there and to meet you and to share time with you. And I made the cut because I was raw and I was real. And then we get into the meat and potatoes on your show. But who's got the time prior to that? I had one deep breath to make my point. And it hit home. And so that to me is something that it's almost like telling the truth, Doc, where you can just tell the same story over and over again, even 10 years from now, you don't have to remember facts or lies. https://youtu.be/F2wHDqEVMUU https://youtu.be/UlUNeAxCbWc https://youtu.be/ZmJtpR3wIw0 https://youtu.be/VeB8bicv1m0 https://youtu.be/JAbXhrStrvQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Christopher Anthony David, Dr. CD, The Mental Breakthrough podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Explore the profound concept of preparing for death to enrich life! We delve into a new book, "How To Live For The Death You Hope To Have", discussing the balance between living in the present and preparing for the future, and how imagining your ideal death can guide your life choices. Discover how to live a life free of regret! 18 and lost? Find YOUR path! (College decision story) "They mean well, but only your soul knows its home." -#DrCD From the advice of a Spanish teacher to embracing new cultures, Richard Blank discovered the power of carving his path and enriching his life. Learn how letting go of mental weight can liberate you. Explore themes of self-discovery, inspired by real-life choices! "He who does not strike with strategy in the opening, shall find no victory in the end." -#DrCD We're diving deep into the art of a killer introduction! Discover how landing the intro can transform your sales calls and conversations, setting you apart from the competition. Explore the unique qualities that make you stand out and captivate your audience. Don't miss out! Consistent Practice = Great ROI? Words of Wisdom & Gratitude! "In the garden of effort, it is not the grand bloom but the daily watering that brings the tree of wisdom to fruit." -#DrCD We dive into a conversation centered on the incredible Rate of Return on Investment! Discover the words of wisdom shared, the power of consistent practice, and the importance of gratitude. Join us as we explore how to be present and live with both strategy and soul. Thank you for teaching us! Costa Rica: Where Neighbors Help Neighbors & Cars Get Fixed! Discover the warm-hearted community spirit of Costa Rica, where locals look out for one another, offer help with car troubles, and greet with genuine friendliness. Experience the safety and kindness that make Costa Rica a welcoming paradise for everyone. Unlock the secrets to call center success! We dive deep into ethical considerations, industry competition, and effective communication strategies. Learn how to maintain a strong reputation, avoid burnout, and master the art of structured rhetoric. Discover practical tips, from using the military alphabet for clarity to choosing the right words to stay in control. This video will revolutionize how you approach customer interactions. The Art of Persuasion: From Vulnerability to Influence Discover how true influence begins within. In this conversation, we explore the psychology of sales—not as manipulation, but as authentic connection. Learn how vulnerability becomes a strength, how presence builds trust, and how the most powerful communicators master themselves before any pitch. Whether you're in business or just want to speak with more impact, this is a deep dive into the mindset behind real persuasion. Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TMB67 #TheMentalBreakthrough #RichardBlank #Podcast #DrCD #Earthroot #TheGathering2040 #PresenceAndStrategy #AuthenticityInBusiness #SoulfulLeadership #ConsciousEntrepreneur #VisionQuest #MindfulCommunication #LegacyThinking #ConversationAsAlchemy #ChristopherAnthonyDavid #DrCD #TheMentalBreakthroughpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

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https://rebrand.ly/try-superaffiliate-free-training Affiliate marketing is a booming industry, now worth billions, and growing each year. To succeed in this space, many turn to John Crestani's Super Affiliate System, a comprehensive program that simplifies making money through online businesses using effective digital marketing techniques. Here are some up-to-date statistics about the affiliate marketing industry: Industry Value: The global affiliate marketing industry is valued at over $17 billion as of 2023, with consistent annual growth expected to continue. Growth Rate: Affiliate marketing spending in the U.S. has grown at an average annual rate of 10% over the past decade, with spending expected to reach nearly $13 billion by 2024. Share of Digital Marketing: Affiliate marketing accounts for approximately 15% of all digital media revenue, making it one of the four largest sources of eCommerce orders. Earnings Potential: According to a survey by VigLink, 65% of affiliate marketers earn over $10,000 annually, while the top 9% make more than $50,000 annually. Conversion Rates: The average conversion rate in affiliate marketing across all industries is 0.5% - 1%. However, top-performing affiliates can see conversion rates as high as 5% or more. Top Industries: The most popular niches in affiliate marketing include fashion, sports, health & wellness, and technology, with fashion and sports being particularly lucrative. Global Reach: Over 80% of brands run affiliate marketing programs, and nearly 85% of publishers leverage affiliate marketing to generate revenue. Influence of Content: 67% of affiliate marketers report that blogs and content marketing are their most effective strategies for driving conversions. Mobile Impact: Mobile affiliate marketing is rapidly growing, with mobile accounting for over 50% of affiliate-driven traffic in many industries. Platform Usage: 81% of advertisers and 84% of publishers in the U.S. engage in affiliate marketing, demonstrating its widespread adoption across the industry. These statistics highlight the significant impact and continued growth of affiliate marketing as a key component of digital marketing strategies globally. Overview of the Super Affiliate System John Crestani's Super Affiliate System is a 6-week course designed to teach you the ins and outs of affiliate marketing. Whether you're a newbie looking to make your first online income or a seasoned marketer aiming to refine your skills, this system provides valuable insights and strategies to enhance your success. Key Takeaways: Legit and Effective: The Super Affiliate System is a legitimate course that covers everything from the basics to advanced affiliate marketing strategies, including paid advertising like Facebook ads. Comprehensive Training: The program is designed to teach you how to generate passive income through digital marketing, with a strong emphasis on conversion strategies. Core Elements of the Super Affiliate System Understanding the fundamentals of the Super Affiliate System is crucial for anyone aiming to succeed in affiliate marketing. John Crestani, a well-known internet entrepreneur, provides the strategies and knowledge needed to excel in the competitive online space. Affiliate Marketing Basics: Affiliate marketing involves promoting products and earning a commission for each sale. The Super Affiliate System teaches you how to create compelling ads and messages that resonate with potential buyers by understanding their needs and motivations. This approach allows you to connect with your audience on a deeper level, driving more sales and increasing your profits. Advanced Marketing Strategies: In addition to the basics, the system also covers more advanced marketing techniques. You’ll learn how to craft content that truly engages your audience, using proven strategies that encourage them to take action. By mastering these techniques, you can build strong relationships with your audience, fostering trust and loyalty that translate into higher sales. Exploring the Auto Webinar Funnel One of the standout features of the Super Affiliate System is its auto webinar funnel, a powerful tool that automates the sales process and significantly boosts conversion rates. How It Works: The auto webinar funnel is designed to engage your audience through educational and persuasive webinars. These automated presentations guide viewers through your sales pitch, highlighting the value of your offer and encouraging them to take action. Maximizing Conversion Rates: The funnel's effectiveness lies in its ability to make the sales process more personalized and engaging. By using dynamic slides and targeted messaging, the funnel increases the likelihood of viewers becoming buyers. This seamless integration across multiple marketing channels ensures that your message reaches a wider audience, making it easier to capture leads and convert them into customers. Crafting Compelling Content Creating content that resonates with your audience is a key component of successful affiliate marketing. The Super Affiliate System teaches you how to craft messages that connect with your target audience on a personal level. Understanding Your Audience: To create effective content, you need to know your audience inside and out. By understanding their needs, desires, and pain points, you can tailor your content to address their specific concerns, making it more likely that they’ll engage with your message. Engaging Webinars: Webinars are an excellent way to deliver valuable information to your audience. The Super Affiliate System teaches you how to create webinars that not only inform but also captivate your audience. By incorporating interactive elements like polls and Q&A sessions, along with compelling visuals, you can keep your viewers engaged from start to finish. Effective Calls-to-Action: A strong call-to-action (CTA) is essential in guiding your audience towards taking the desired action. The Super Affiliate System shows you how to craft CTAs that highlight the benefits of your offer and create a sense of urgency, encouraging immediate responses. Harnessing the Power of Email Marketing Email marketing is a vital component of any successful affiliate marketing strategy. The Super Affiliate System provides comprehensive training on how to build and nurture a responsive subscriber list that drives sales. Building a Subscriber List: Attracting the right subscribers is crucial to the success of your email campaigns. The Super Affiliate System teaches you how to create enticing lead magnets, such as ebooks or templates, to encourage visitors to subscribe. Additionally, it covers how to optimize your website with strategically placed opt-in forms to capture visitor information. Lead Nurturing for Sales Generation: Once you’ve built your list, the next step is to nurture these leads into customers. The system provides strategies for segmenting your list and sending targeted content that guides subscribers through the buying process. By providing valuable, educational content, you can build trust with your audience, increasing the likelihood of conversions. Email Marketing and Webinars: When combined with the auto webinar funnel, email marketing becomes even more powerful. The Super Affiliate System shows you how to use targeted emails to drive webinar registrations and encourage viewers to take action, thereby maximizing your sales opportunities. Optimizing Conversion Rates In affiliate marketing, optimizing your conversion rates is crucial to maximizing your return on investment. The Super Affiliate System offers several strategies to help you achieve this. Split Testing: Split testing, or A/B testing, is a technique that involves creating two versions of a page or ad to see which performs better. The Super Affiliate System teaches you how to use this method to determine what resonates most with your audience, allowing you to refine your messaging and design for maximum impact. Dynamic Retargeting: Dynamic retargeting is another powerful strategy covered in the system. This approach involves serving personalized ads to users who have previously visited your site, increasing the likelihood that they’ll return and complete a purchase. Continuous Improvement: Success in affiliate marketing requires constant refinement of your strategies. The Super Affiliate System emphasizes the importance of ongoing optimization to stay ahead of the competition and continually improve your conversion rates. Scaling Your Business for Long-Term Success Growing your affiliate marketing business is essential for achieving long-term success. The Super Affiliate System provides strategies for identifying profitable opportunities, expanding your reach, and establishing yourself as a market leader. Identifying Opportunities: The Super Affiliate System teaches you how to spot and capitalize on new market trends and customer needs, allowing you to stay ahead of the competition and continue growing your business. Expanding Your Reach: To scale your business, it’s important to diversify your marketing efforts. The system covers how to use social media, content marketing, and strategic partnerships to reach a broader audience and drive more traffic to your offers. Establishing Market Leadership: Becoming a leader in your niche requires delivering high-quality products, services, and information consistently. The Super Affiliate System shows you how to build strong customer relationships and establish yourself as an authority in your field, ensuring long-term success. Pros of the Super Affiliate System The Super Affiliate System offers several benefits for those looking to succeed in affiliate marketing: Comprehensive Training: The system covers all aspects of affiliate marketing, from the basics to advanced strategies, making it suitable for marketers at all levels. Proven Strategies: John Crestani shares his own successful strategies, which have been tested and proven to work in the real world. Community Support: The system includes access to a supportive community of marketers, live webinars, and weekly Q&A sessions. Mentorship: Crestani’s mentorship provides valuable insights and guidance, especially for those new to affiliate marketing. Cons to Consider While the Super Affiliate System has many benefits, there are a few potential drawbacks to keep in mind: Cost: The system requires a financial investment, which may not be feasible for everyone. Overwhelming for Beginners: The sheer volume of information can be overwhelming for those new to affiliate marketing. No Guaranteed Success: While the system provides the tools and strategies needed for success, actual results depend on various factors, including individual effort and market conditions. Is the Super Affiliate System Worth the Investment? Deciding whether to invest in the Super Affiliate System depends on your goals, commitment, and budget. If you’re serious about building a successful affiliate marketing business and are willing to put in the time and effort, the system offers valuable training and strategies that can help you achieve your goals. However, it’s important to assess your financial situation and ensure that you’re prepared to make the necessary investment. Conclusion John Crestani's Super Affiliate System is a powerful tool for anyone looking to succeed in affiliate marketing. With its comprehensive training, proven strategies, and supportive community, the system provides everything you need to build a profitable online business. Whether you’re just starting out or looking to take your marketing efforts to the next level, the Super Affiliate System can help you achieve your goals and move closer to financial independence. FAQ What is the Super Affiliate System? The Super Affiliate System is a comprehensive training program designed to teach you how to succeed in affiliate marketing using big-ticket affiliate marketing schemes. What are the key components of the Super Affiliate System? The system covers marketing principles, content creation, email marketing, and advanced conversion rate optimization techniques. How does the auto webinar funnel work within the Super Affiliate System? The auto webinar funnel automates the sales process, using engaging webinars to educate and persuade viewers, ultimately driving sales. How does email marketing fit into the Super Affiliate System? Email marketing is a core component, helping you build and nurture a responsive subscriber list that drives conversions. What are the advanced tactics for optimizing conversion rates in the Super Affiliate System? The system teaches strategies like split testing and dynamic retargeting to maximize your conversion rates. How can I scale my affiliate marketing business using the Super Affiliate System? The system provides strategies for identifying profitable opportunities, expanding your reach, and establishing market leadership. Are there any drawbacks to consider with the Super Affiliate System? Potential drawbacks include the cost, the overwhelming amount of information for beginners, and the fact that success is not guaranteed.

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