The Sales Factory Podcast. Episode #405: Sell More by Mastering the Art of Speech | Richard Blank
DJ Carroll is known as Coach Carroll to the hundreds of thousands of people who’ve been a part of, his elite coaching services, utilized his free information to help their business, or had the opportunity to attend one of his engaging and dynamic shows. In his own life, he has embraced the role of entrepreneur, starting and growing strong businesses and then selling them—just to start on another exciting venture. He finds the energy, skills, and passion for growing businesses to be something that he is constantly eager to experience. There is always an opportunity nearby, for anyone willing to put in the focused work and effort—and that has always been a quality DJ has possessed. Because of this, he has a perspective that makes him a sought out expert who offers “real-world” information with an edgy twist.
Richard Blank is the founder and operator of Costa Rica's Call Center - a state of the art Business Process Outsourcing (BPO) telemarketing company located in San Jose, Costa Rica. You better grab your notepad and pencil for this one because Richard dropped some absolute fire! We cover topics like, the art of speech, phonetics, micro-expression reading, conflict management and more!
https://youtu.be/CBwttpu-m8E?si=M8TtSj82PO8kDh8N
https://youtu.be/VU0_UAADc24
DJ Carroll
CEO at Carroll Media Corp
Building Data-Driven Sales and Marketing Technology
AKA #CoachCarroll
weaponizing the next generation of business leaders!
It’s easy to waste years of your life searching for the secrets of entrepreneurship without much to show for it. Join DJ Carroll, also known as Coach Carroll, as he pulls back the curtain on topics like high-level sales, marketing, brand awareness, social media strategies and a lot more! Each episode contains powerful information to help you grow business, drive bigger dollar sales, and build a respected brand.
DOING BIG DEALS. GROWING BIG PEOPLE.
Millions in sales with big companies, hundreds of thousands of people trained. For over a decade Coach Carroll has been crafting strategies, tactics and tools that have helped business leaders big and small!
Personally performing over 2,000 coaching sessions, helping close deals with some of the biggest companies in the world and studying under the greatest teaches of all time like; Jim Rohn, Les Brown, Tony Robbins, Eric Thomas, & Brendon Burchard and more!
Coach Carroll is committed to weaponizing the next generation of business leaders & their teams! Early in his career, he realized that everyone does not have the same access to information or tools.
It has since become his mission to level the playing field. Creating trainings programs, developing courses and writing books that he wishes would have been available to him.
The 4 Pillars of SUCCESS
#DreamMore
One of the biggest mistakes most high performers make is never thinking big enough! I encourage you to first dream more!
#BeMore
Big dreams demand a big commitment to personal development. To achieve more - you must become more than your currently are.
#DoMore
The power of positive thought comes to life, through positive actions. It's time to charge up and become more efficient so you can do more than ever before!
#GiveMore
One of the most rewarding activities is helping your fellow man by giving back and helping causes that are close to your heart!
LIVE EVENTS THAT DRIVE RESULTS
Coach Carroll is a sales psychology and advertising strategy expert focused on helping others achieve their business goals. An author and speaker, Coach travels the country motivating, inspiring, and training the next generation of business leaders and their teams.
One of the most sought-after generational keynote speakers. He combines his unexpected research discoveries, front line experiences, and trademark high energy with how-to actions that drive results. His presentations will inspire your organization to take action, so they can unlock their true potential. Coach Carroll’s unique, high-energy presentation style is ideal for in-person and virtual events.
ARE YOU READY TO START?
Coach Carroll is hardcore committed to rocketing your company into outpacing, outselling, and outperforming your competition. His coaching techniques and seminars uncover the secrets your team MUST learn and develop to obtain an imperative competitive edge. Coach Carroll’s O3 Method, trains you and your team implementable, measurable skills and tactics that secure the physiological advantages which win out every time.
These are proven, successful, holistic approaches to your business & sales challenges plus, closable solutions that drive up revenues, maximize your income and build momentum, so there’s no stopping your company!
Coach Carroll can create change at a blistering speed. A renowned international presenter, that has delivered his high energy message to thousands of professionals across the globe – it’s safe to say – Your search stops here!
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
The Sales Factory Podcast, Coach Carroll, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#TheSalesFactoryPodcast #CoachCarroll #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
The Sales Factory Podcast with DJ Coach Carroll. The Art of Speech by Richard Blank. Episode #405
https://youtu.be/CBwttpu-m8E?si=M8TtSj82PO8kDh8N
https://youtu.be/VU0_UAADc24
The Sales Factory Podcast. Episode #405: Sell More by Mastering the Art of Speech | Richard Blank
DJ Carroll is known as Coach Carroll to the hundreds of thousands of people who’ve been a part of, his elite coaching services, utilized his free information to help their business, or had the opportunity to attend one of his engaging and dynamic shows. In his own life, he has embraced the role of entrepreneur, starting and growing strong businesses and then selling them—just to start on another exciting venture. He finds the energy, skills, and passion for growing businesses to be something that he is constantly eager to experience. There is always an opportunity nearby, for anyone willing to put in the focused work and effort—and that has always been a quality DJ has possessed. Because of this, he has a perspective that makes him a sought out expert who offers “real-world” information with an edgy twist.
Richard Blank is the founder and operator of Costa Rica's Call Center - a state of the art Business Process Outsourcing (BPO) telemarketing company located in San Jose, Costa Rica. You better grab your notepad and pencil for this one because Richard dropped some absolute fire! We cover topics like, the art of speech, phonetics, micro-expression reading, conflict management and more!
https://youtu.be/CBwttpu-m8E?si=M8TtSj82PO8kDh8N
https://youtu.be/VU0_UAADc24
DJ Carroll
CEO at Carroll Media Corp
Building Data-Driven Sales and Marketing Technology
AKA #CoachCarroll
weaponizing the next generation of business leaders!
It’s easy to waste years of your life searching for the secrets of entrepreneurship without much to show for it. Join DJ Carroll, also known as Coach Carroll, as he pulls back the curtain on topics like high-level sales, marketing, brand awareness, social media strategies and a lot more! Each episode contains powerful information to help you grow business, drive bigger dollar sales, and build a respected brand.
DOING BIG DEALS. GROWING BIG PEOPLE.
Millions in sales with big companies, hundreds of thousands of people trained. For over a decade Coach Carroll has been crafting strategies, tactics and tools that have helped business leaders big and small!
Personally performing over 2,000 coaching sessions, helping close deals with some of the biggest companies in the world and studying under the greatest teaches of all time like; Jim Rohn, Les Brown, Tony Robbins, Eric Thomas, & Brendon Burchard and more!
Coach Carroll is committed to weaponizing the next generation of business leaders & their teams! Early in his career, he realized that everyone does not have the same access to information or tools.
It has since become his mission to level the playing field. Creating trainings programs, developing courses and writing books that he wishes would have been available to him.
The 4 Pillars of SUCCESS
#DreamMore
One of the biggest mistakes most high performers make is never thinking big enough! I encourage you to first dream more!
#BeMore
Big dreams demand a big commitment to personal development. To achieve more - you must become more than your currently are.
#DoMore
The power of positive thought comes to life, through positive actions. It's time to charge up and become more efficient so you can do more than ever before!
#GiveMore
One of the most rewarding activities is helping your fellow man by giving back and helping causes that are close to your heart!
LIVE EVENTS THAT DRIVE RESULTS
Coach Carroll is a sales psychology and advertising strategy expert focused on helping others achieve their business goals. An author and speaker, Coach travels the country motivating, inspiring, and training the next generation of business leaders and their teams.
One of the most sought-after generational keynote speakers. He combines his unexpected research discoveries, front line experiences, and trademark high energy with how-to actions that drive results. His presentations will inspire your organization to take action, so they can unlock their true potential. Coach Carroll’s unique, high-energy presentation style is ideal for in-person and virtual events.
ARE YOU READY TO START?
Coach Carroll is hardcore committed to rocketing your company into outpacing, outselling, and outperforming your competition. His coaching techniques and seminars uncover the secrets your team MUST learn and develop to obtain an imperative competitive edge. Coach Carroll’s O3 Method, trains you and your team implementable, measurable skills and tactics that secure the physiological advantages which win out every time.
These are proven, successful, holistic approaches to your business & sales challenges plus, closable solutions that drive up revenues, maximize your income and build momentum, so there’s no stopping your company!
Coach Carroll can create change at a blistering speed. A renowned international presenter, that has delivered his high energy message to thousands of professionals across the globe – it’s safe to say – Your search stops here!
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
The Sales Factory Podcast, Coach Carroll, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#TheSalesFactoryPodcast #CoachCarroll #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
The Sales Factory Podcast with DJ Coach Carroll. The Art of Speech by Richard Blank. Episode #405
https://youtu.be/CBwttpu-m8E?si=M8TtSj82PO8kDh8N
https://youtu.be/VU0_UAADc24
The Sales Factory Podcast. Episode #405: Sell More by Mastering the Art of Speech | Richard Blank
DJ Carroll is known as Coach Carroll to the hundreds of thousands of people who’ve been a part of, his elite coaching services, utilized his free information to help their business, or had the opportunity to attend one of his engaging and dynamic shows. In his own life, he has embraced the role of entrepreneur, starting and growing strong businesses and then selling them—just to start on another exciting venture. He finds the energy, skills, and passion for growing businesses to be something that he is constantly eager to experience. There is always an opportunity nearby, for anyone willing to put in the focused work and effort—and that has always been a quality DJ has possessed. Because of this, he has a perspective that makes him a sought out expert who offers “real-world” information with an edgy twist.
Richard Blank is the founder and operator of Costa Rica's Call Center - a state of the art Business Process Outsourcing (BPO) telemarketing company located in San Jose, Costa Rica. You better grab your notepad and pencil for this one because Richard dropped some absolute fire! We cover topics like, the art of speech, phonetics, micro-expression reading, conflict management and more!
https://youtu.be/CBwttpu-m8E?si=M8TtSj82PO8kDh8N
https://youtu.be/VU0_UAADc24
DJ Carroll
CEO at Carroll Media Corp
Building Data-Driven Sales and Marketing Technology
AKA #CoachCarroll
weaponizing the next generation of business leaders!
It’s easy to waste years of your life searching for the secrets of entrepreneurship without much to show for it. Join DJ Carroll, also known as Coach Carroll, as he pulls back the curtain on topics like high-level sales, marketing, brand awareness, social media strategies and a lot more! Each episode contains powerful information to help you grow business, drive bigger dollar sales, and build a respected brand.
DOING BIG DEALS. GROWING BIG PEOPLE.
Millions in sales with big companies, hundreds of thousands of people trained. For over a decade Coach Carroll has been crafting strategies, tactics and tools that have helped business leaders big and small!
Personally performing over 2,000 coaching sessions, helping close deals with some of the biggest companies in the world and studying under the greatest teaches of all time like; Jim Rohn, Les Brown, Tony Robbins, Eric Thomas, & Brendon Burchard and more!
Coach Carroll is committed to weaponizing the next generation of business leaders & their teams! Early in his career, he realized that everyone does not have the same access to information or tools.
It has since become his mission to level the playing field. Creating trainings programs, developing courses and writing books that he wishes would have been available to him.
The 4 Pillars of SUCCESS
#DreamMore
One of the biggest mistakes most high performers make is never thinking big enough! I encourage you to first dream more!
#BeMore
Big dreams demand a big commitment to personal development. To achieve more - you must become more than your currently are.
#DoMore
The power of positive thought comes to life, through positive actions. It's time to charge up and become more efficient so you can do more than ever before!
#GiveMore
One of the most rewarding activities is helping your fellow man by giving back and helping causes that are close to your heart!
LIVE EVENTS THAT DRIVE RESULTS
Coach Carroll is a sales psychology and advertising strategy expert focused on helping others achieve their business goals. An author and speaker, Coach travels the country motivating, inspiring, and training the next generation of business leaders and their teams.
One of the most sought-after generational keynote speakers. He combines his unexpected research discoveries, front line experiences, and trademark high energy with how-to actions that drive results. His presentations will inspire your organization to take action, so they can unlock their true potential. Coach Carroll’s unique, high-energy presentation style is ideal for in-person and virtual events.
ARE YOU READY TO START?
Coach Carroll is hardcore committed to rocketing your company into outpacing, outselling, and outperforming your competition. His coaching techniques and seminars uncover the secrets your team MUST learn and develop to obtain an imperative competitive edge. Coach Carroll’s O3 Method, trains you and your team implementable, measurable skills and tactics that secure the physiological advantages which win out every time.
These are proven, successful, holistic approaches to your business & sales challenges plus, closable solutions that drive up revenues, maximize your income and build momentum, so there’s no stopping your company!
Coach Carroll can create change at a blistering speed. A renowned international presenter, that has delivered his high energy message to thousands of professionals across the globe – it’s safe to say – Your search stops here!
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
The Sales Factory Podcast, Coach Carroll, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#TheSalesFactoryPodcast #CoachCarroll #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
The Sales Factory Podcast with DJ Coach Carroll. The Art of Speech by Richard Blank. Episode #405
https://youtu.be/CBwttpu-m8E?si=M8TtSj82PO8kDh8N
https://youtu.be/VU0_UAADc24
The Sales Factory Podcast. Episode #405: Sell More by Mastering the Art of Speech | Richard Blank
DJ Carroll is known as Coach Carroll to the hundreds of thousands of people who’ve been a part of, his elite coaching services, utilized his free information to help their business, or had the opportunity to attend one of his engaging and dynamic shows. In his own life, he has embraced the role of entrepreneur, starting and growing strong businesses and then selling them—just to start on another exciting venture. He finds the energy, skills, and passion for growing businesses to be something that he is constantly eager to experience. There is always an opportunity nearby, for anyone willing to put in the focused work and effort—and that has always been a quality DJ has possessed. Because of this, he has a perspective that makes him a sought out expert who offers “real-world” information with an edgy twist.
Richard Blank is the founder and operator of Costa Rica's Call Center - a state of the art Business Process Outsourcing (BPO) telemarketing company located in San Jose, Costa Rica. You better grab your notepad and pencil for this one because Richard dropped some absolute fire! We cover topics like, the art of speech, phonetics, micro-expression reading, conflict management and more!
https://youtu.be/CBwttpu-m8E?si=M8TtSj82PO8kDh8N
https://youtu.be/VU0_UAADc24
DJ Carroll
CEO at Carroll Media Corp
Building Data-Driven Sales and Marketing Technology
AKA #CoachCarroll
weaponizing the next generation of business leaders!
It’s easy to waste years of your life searching for the secrets of entrepreneurship without much to show for it. Join DJ Carroll, also known as Coach Carroll, as he pulls back the curtain on topics like high-level sales, marketing, brand awareness, social media strategies and a lot more! Each episode contains powerful information to help you grow business, drive bigger dollar sales, and build a respected brand.
DOING BIG DEALS. GROWING BIG PEOPLE.
Millions in sales with big companies, hundreds of thousands of people trained. For over a decade Coach Carroll has been crafting strategies, tactics and tools that have helped business leaders big and small!
Personally performing over 2,000 coaching sessions, helping close deals with some of the biggest companies in the world and studying under the greatest teaches of all time like; Jim Rohn, Les Brown, Tony Robbins, Eric Thomas, & Brendon Burchard and more!
Coach Carroll is committed to weaponizing the next generation of business leaders & their teams! Early in his career, he realized that everyone does not have the same access to information or tools.
It has since become his mission to level the playing field. Creating trainings programs, developing courses and writing books that he wishes would have been available to him.
The 4 Pillars of SUCCESS
#DreamMore
One of the biggest mistakes most high performers make is never thinking big enough! I encourage you to first dream more!
#BeMore
Big dreams demand a big commitment to personal development. To achieve more - you must become more than your currently are.
#DoMore
The power of positive thought comes to life, through positive actions. It's time to charge up and become more efficient so you can do more than ever before!
#GiveMore
One of the most rewarding activities is helping your fellow man by giving back and helping causes that are close to your heart!
LIVE EVENTS THAT DRIVE RESULTS
Coach Carroll is a sales psychology and advertising strategy expert focused on helping others achieve their business goals. An author and speaker, Coach travels the country motivating, inspiring, and training the next generation of business leaders and their teams.
One of the most sought-after generational keynote speakers. He combines his unexpected research discoveries, front line experiences, and trademark high energy with how-to actions that drive results. His presentations will inspire your organization to take action, so they can unlock their true potential. Coach Carroll’s unique, high-energy presentation style is ideal for in-person and virtual events.
ARE YOU READY TO START?
Coach Carroll is hardcore committed to rocketing your company into outpacing, outselling, and outperforming your competition. His coaching techniques and seminars uncover the secrets your team MUST learn and develop to obtain an imperative competitive edge. Coach Carroll’s O3 Method, trains you and your team implementable, measurable skills and tactics that secure the physiological advantages which win out every time.
These are proven, successful, holistic approaches to your business & sales challenges plus, closable solutions that drive up revenues, maximize your income and build momentum, so there’s no stopping your company!
Coach Carroll can create change at a blistering speed. A renowned international presenter, that has delivered his high energy message to thousands of professionals across the globe – it’s safe to say – Your search stops here!
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
The Sales Factory Podcast, Coach Carroll, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,
#TheSalesFactoryPodcast #CoachCarroll #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
The Sales Factory Podcast with DJ Coach Carroll. The Art of Speech by Richard Blank. Episode #405
https://youtu.be/CBwttpu-m8E?si=M8TtSj82PO8kDh8N
https://youtu.be/VU0_UAADc24
The Empowering Real Talk Podcast by Coach Kay Wds. Living in our Purpose with motivational speaker Richard Blank.
Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you!
This conversation was so uplifting! Conversing with Motivational Speaker and outsourcing industry leader Richard Blank. Richard is the Chief Executive Officer for Costa Rica's Call Center since 2008. His proven successful bilingual training to over 10,000 Ticos has deemed amazing success successfully in leading some of the finest telemarketers in the country under Richard's direction and supervision.
https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg
Kisha, aka Coach Kay Wds, launched her podcast to discuss uncut and sometimes uncomfortable conversations aimed at bringing awareness, resource and solution to negative, limiting behaviors holding back any type of positive growth, individually and as a whole.
Conversations can consist of but not limited to: negative behaviors and thoughts, generational curses, breaking free from self limited beliefs, family toxicity, and other limiting behaviors.
Kisha and her guests are focused on offering solution based feedback to aid in helping break free from negative setbacks and inspire, motivate and empower our best life. These conversations are necessary!
Want connect with Coach Kay Wds and email directly about potential partnerships?
Kisha is the visionary behind Upgraded MindsetZ, LLC. As an Award-Winning Coach, she focuses on Mindset transformative and start up entrepreneurship for women. Kisha is a motivational speaker, Amazon best-selling author, 2X podcast host, community advocate, and serial entrepreneur.
Life has tons of twists and curves each and every day. You have the power to have the life you seek. Are you ready to become accountable with your past so you can elevate your future? This podcast is the necessary conversations that need to be had about restricted beliefs, toxic influence and how we can start the transformation to live positive, clarity filled lives. Lets dig in!
Kisha Woods - Founder, Upgraded MindsetZ, LLC.
Upgraded MindsetZ mission is to help others dismantle self limiting barriers and instill effective mind-reconditioning policies to effectively amplify their personal and professional lives.
Kisha faced silent battles with her mental well-being throughout the years. In March 2020, she hit a critical low mentally, exhausted by the negative thoughts and turmoil in her mind and this pivotal moment marked the beginning of a transformative journey, which she chronicles in her Amazon Best Selling book, ‘From Havoc to Healing: 30 Days of Reconditioning’.
Kisha founded Upgraded MindsetZ in June 2020 and evolved it into a supportive platform of administrative support, coaching, mentorship, media services, and other inspirational initiatives focused on personal and entrepreneurial growth for women.
After being let go from her corporate job in November 2020, Kisha transitioned into full-time entrepreneurship and hasn’t looked back! She is also the co-owner of UPM Suites in Peoria, IL. UPM is a local resource hub that provides community outreach, beauty-enhancing services, and retail shopping space to other small businesses who offer a diverse range of products and services. Kisha’s areas of expertise include mindset reconditioning, transformative growth, self-prioritization, mental health, societal stigmas, start-up entrepreneurship, supportive mentorship, and more.
She is available for:
Podcasts
Motivational Speaking
Women’s Events
Panel Discussions
Collaborative Efforts
Community Events
We have been helping people who may be stuck in limbo and uncertain about life’s path, make the reconditioning shift into becoming confident, purposeful, and dedicated in amplifying their life’s mission since 2020. Our transformational tools help with:
Replacing outdated beliefs systems and values.
Aligning actions with our authentic selves.
Being supportive of others but NOT at the expense of themselves.
Realigning self-sabotaging habits into self confident growth moves.
Shaking off the procrastinating thoughts.
Becoming self-sufficient, disciplined, and actionable.
Step into their “Unapologetic Empowered Boss’ Era.
Upgraded MindsetZ LLC BBB Business Review IAPLC badge Highly Recommended by Locals On Alignable
National Association of Women Business Owners - Central Il
Kisha Woods - Entrepreneurial Growth
When it comes to the entrepreneur journey, we tailor our resources to your unique brand. Whether you’re a startup or scaling up, we’re here to strategize with you and help you grow! Our supportive platform is here to assist you with:
Purpose and Self-discovery.
Administrative business startup.
Actionable short and long-term strategies.
Time management and productivity.
Elevating your strengths.
Minimizing your weaknesses.
Empowering the entire ecosystem of your brand.
Grab the FREE Guide: The Secret to Develop An Entrepreneurial Mindset!
We can help/provide you with:
LLC/EIN Startup
Google/Social Media Page Management
Accountability Check-ins
Resource Guides
Social Media Tools
Strategic Management
Other tailor-made resources
Our branding services include:
Business Cards Design
Promotional Post Cards Design
Banners / Backdrops
Product labels
Posters
Content Graphics
Upgraded MindsetZ’s ultimate goal is to empower you, as YOU are the heart and soul of your brand. It’s not just about marketing or sales—it’s about the ENTIRE ecosystem as a business owner. Our focus isn’t quick fixes; it’s long-term impact. Our commitment to you is to be a motivational impact so you are confident in knowing you have the utmost support to effectively enable your entrepreneurial success!
Gratitude.
Resilience.
Optimistic.
Wellness.
Thriving.
Happiness.
OVER EVERYTHING!
Upgraded MindsetZ Meetups provide a nurturing environment where women unite, uplift, and inspire one another.
Our mission is to foster a network of like-minded women who share in building a supportive community, networking, and being an inspiring safe space to find motivation to grow personally and professionally. Meetups are held on Sundays. During our virtual community meetup, we will discuss a variety of G.R.O.W.T.H.-filled conversations as well as offer motivating resources to encourage positive growth on your journey.
Kisha Woods is the host of Empowering Real Talk and a life and business coach that focuses on mindset transformation and start-up entrepreneurship.
Learn more about her mission at: https://upgradedmindsetz.life/about-kisha/
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#KishaWoods #CoachKayWds #TheEmpoweringRealTalkPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Kisha Woods, The Empowering Real Talk Podcast, Coach Kay Wds, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Living in our Purpose with motivational speaker Richard Blank. The Empowering Real Talk Podcast by Coach Kay Wds.
https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg
The Empowering Real Talk Podcast by Coach Kay Wds. Living in our Purpose with motivational speaker Richard Blank.
Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you!
This conversation was so uplifting! Conversing with Motivational Speaker and outsourcing industry leader Richard Blank. Richard is the Chief Executive Officer for Costa Rica's Call Center since 2008. His proven successful bilingual training to over 10,000 Ticos has deemed amazing success successfully in leading some of the finest telemarketers in the country under Richard's direction and supervision.
https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg
Kisha, aka Coach Kay Wds, launched her podcast to discuss uncut and sometimes uncomfortable conversations aimed at bringing awareness, resource and solution to negative, limiting behaviors holding back any type of positive growth, individually and as a whole.
Conversations can consist of but not limited to: negative behaviors and thoughts, generational curses, breaking free from self limited beliefs, family toxicity, and other limiting behaviors.
Kisha and her guests are focused on offering solution based feedback to aid in helping break free from negative setbacks and inspire, motivate and empower our best life. These conversations are necessary!
Want connect with Coach Kay Wds and email directly about potential partnerships?
Kisha is the visionary behind Upgraded MindsetZ, LLC. As an Award-Winning Coach, she focuses on Mindset transformative and start up entrepreneurship for women. Kisha is a motivational speaker, Amazon best-selling author, 2X podcast host, community advocate, and serial entrepreneur.
Life has tons of twists and curves each and every day. You have the power to have the life you seek. Are you ready to become accountable with your past so you can elevate your future? This podcast is the necessary conversations that need to be had about restricted beliefs, toxic influence and how we can start the transformation to live positive, clarity filled lives. Lets dig in!
Kisha Woods - Founder, Upgraded MindsetZ, LLC.
Upgraded MindsetZ mission is to help others dismantle self limiting barriers and instill effective mind-reconditioning policies to effectively amplify their personal and professional lives.
Kisha faced silent battles with her mental well-being throughout the years. In March 2020, she hit a critical low mentally, exhausted by the negative thoughts and turmoil in her mind and this pivotal moment marked the beginning of a transformative journey, which she chronicles in her Amazon Best Selling book, ‘From Havoc to Healing: 30 Days of Reconditioning’.
Kisha founded Upgraded MindsetZ in June 2020 and evolved it into a supportive platform of administrative support, coaching, mentorship, media services, and other inspirational initiatives focused on personal and entrepreneurial growth for women.
After being let go from her corporate job in November 2020, Kisha transitioned into full-time entrepreneurship and hasn’t looked back! She is also the co-owner of UPM Suites in Peoria, IL. UPM is a local resource hub that provides community outreach, beauty-enhancing services, and retail shopping space to other small businesses who offer a diverse range of products and services. Kisha’s areas of expertise include mindset reconditioning, transformative growth, self-prioritization, mental health, societal stigmas, start-up entrepreneurship, supportive mentorship, and more.
She is available for:
Podcasts
Motivational Speaking
Women’s Events
Panel Discussions
Collaborative Efforts
Community Events
We have been helping people who may be stuck in limbo and uncertain about life’s path, make the reconditioning shift into becoming confident, purposeful, and dedicated in amplifying their life’s mission since 2020. Our transformational tools help with:
Replacing outdated beliefs systems and values.
Aligning actions with our authentic selves.
Being supportive of others but NOT at the expense of themselves.
Realigning self-sabotaging habits into self confident growth moves.
Shaking off the procrastinating thoughts.
Becoming self-sufficient, disciplined, and actionable.
Step into their “Unapologetic Empowered Boss’ Era.
Upgraded MindsetZ LLC BBB Business Review IAPLC badge Highly Recommended by Locals On Alignable
National Association of Women Business Owners - Central Il
Kisha Woods - Entrepreneurial Growth
When it comes to the entrepreneur journey, we tailor our resources to your unique brand. Whether you’re a startup or scaling up, we’re here to strategize with you and help you grow! Our supportive platform is here to assist you with:
Purpose and Self-discovery.
Administrative business startup.
Actionable short and long-term strategies.
Time management and productivity.
Elevating your strengths.
Minimizing your weaknesses.
Empowering the entire ecosystem of your brand.
Grab the FREE Guide: The Secret to Develop An Entrepreneurial Mindset!
We can help/provide you with:
LLC/EIN Startup
Google/Social Media Page Management
Accountability Check-ins
Resource Guides
Social Media Tools
Strategic Management
Other tailor-made resources
Our branding services include:
Business Cards Design
Promotional Post Cards Design
Banners / Backdrops
Product labels
Posters
Content Graphics
Upgraded MindsetZ’s ultimate goal is to empower you, as YOU are the heart and soul of your brand. It’s not just about marketing or sales—it’s about the ENTIRE ecosystem as a business owner. Our focus isn’t quick fixes; it’s long-term impact. Our commitment to you is to be a motivational impact so you are confident in knowing you have the utmost support to effectively enable your entrepreneurial success!
Gratitude.
Resilience.
Optimistic.
Wellness.
Thriving.
Happiness.
OVER EVERYTHING!
Upgraded MindsetZ Meetups provide a nurturing environment where women unite, uplift, and inspire one another.
Our mission is to foster a network of like-minded women who share in building a supportive community, networking, and being an inspiring safe space to find motivation to grow personally and professionally. Meetups are held on Sundays. During our virtual community meetup, we will discuss a variety of G.R.O.W.T.H.-filled conversations as well as offer motivating resources to encourage positive growth on your journey.
Kisha Woods is the host of Empowering Real Talk and a life and business coach that focuses on mindset transformation and start-up entrepreneurship.
Learn more about her mission at: https://upgradedmindsetz.life/about-kisha/
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#KishaWoods #CoachKayWds #TheEmpoweringRealTalkPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Kisha Woods, The Empowering Real Talk Podcast, Coach Kay Wds, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Living in our Purpose with motivational speaker Richard Blank. The Empowering Real Talk Podcast by Coach Kay Wds.
https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg
The Teatime with Miss Liz Podcast. Enjoying a hot cup with our Costa Rican expat guest Richard Blank
Miss Liz Serves a different T-E-A with a humanitarian mission approach.
Miss Liz page is to share and promote all fundraising events and to bring awareness to services who support her vision on making a difference with one cup of a tea at a time.
IMMERSE YOURSELF IN THE ENLIGHTENING WORLD OF REAL-LIFE T.E.A (TEACHING EDUCATIONAL AWARENESS) AS WE SAVOR THE DELIGHTS OF TEA AND KNOWLEDGE IN UNISON.
https://youtu.be/u114-x0TJ0o
Engage, rejuvenate, and evolve as we partake in the enriching ritual of tea, a companion through life's diverse passages.
UNLEASH THE POTENTIAL OF T.E.A
Ponder this: What does T.E.A represent for you?
T - Treasure the moments. E- Embrace growth. A- Aspire toward a brighter future
Miss Liz Teatime
Embark on a journey with Miss Liz, a trailblazer committed to transforming T.E.A (Teaching Educational Awareness) by reimagining the power of storytelling.
With appearances in various media outlets and global speaking engagements, Miss Liz is revered for her innovative approach to driving change, empowerment, and action. She embodies the resilience and authenticity within each individual, much like the symbolism of a robust infusion of tea.
Miss Liz's Tea Parties was first started in 2015. She also created the TeaBag Story Award/ Junior Award along with **'s Wood Creations.
Themes Tea and Food all match together. Miss Liz has done Bacon Tea Party, Chocolate Tea Party, Lemon Tea Party and Strawberry Tea Party to date. This includes dressing up in your best tea dress-up and colour-matching the theme. Fun for all ages, men, women and children, is always welcome. There is a little something for everyone.
Starting in 2019 behind the scenes, then in 2020, virtual teatimes globally came to life with over 350 teatimes under her teapot belt. Miss Liz is spilling teas to bring awareness that we all can make a difference for humanity. In over 65 plus countries, her guests come in virtually from around the globe. Touching over 105 topics ranging from Abuse, Grief, Mental Health, Empowerment, Organizations, Authors, Actors and Leaders.
?
Miss Liz is heard, seen and broadcast to multiple platforms through live streaming and recorded pass teatimes., radio stations, apps and podcast locations around the virtual land of the internet and airwaves. Miss Liz is also a content writer for feature business magazine sharing tea in a new perspective way.
Spilling our authentic teas creates a ripple of difference in others' lives and brings back humanity in a new way. Miss Liz
Her Mission
Welcome to Miss Liz T-E-A Media, the groundbreaking platform that thrives on sharing real stories, experiences and opinions. Our mission is to promote empathy and understanding by sharing unique perspectives. We strive to create a community that encourages fruitful discussions and mutual growth. We have collected an array of diverse voices and ideas, so no matter who you are, you are sure to find someone who speaks to you. Join us for a cup of tea and passionate conversation.
Miss Liz's magic mugs
Her Vision
I aim to use storytelling at Miss Liz's T-E-A media source to connect with people and foster community. Through our unique approach, we create content that resonates with each individual, making a meaningful impact in their lives. We believe in the power of stories to bring people together and to inspire change.
Miss Liz’s Ideal customers are people who are looking for different out of the box experiences through her Tea Parties. Miss Liz’s also hosts Teatime with Miss Liz where she has guest on her Teatime that have created a change in the world ??. Miss Liz has open her platform to any organization, foundations, projects, services and individuals who may not be known to the world. Her ideal customer are ones who would like to be seen through a different layout and make a difference through a cup of tea. Break the stigma silence cycles and patterns that we so often are unaware of. Customer that are open to creative unique layouts that create a difference in the lives of everyone attended a Tea Party or Teatime.
Miss Liz’s Tea Parties, in business since 2015, is a one-woman powerhouse podcast that serves a diverse audience aged 45-99. We specialize in collaborations, referrals, workshops, speaking engagements, and more. Our mission? To inspire through hard work, dedication, and consistency. We believe in making a difference, one story at a time.
Miss Liz’s Tea Parties and Teatime are unique one of a kind events. Miss Liz bring a tea experience to a whole new level by bringing in unique themes and menus adding in topics of open discussion with guests from around the globe bringing the flavour to the table making each Tea Party a once in a lifetime journey. Through a new way of leading and serving T-E-A teaching educational awareness of diversity and inclusion across the globe. Miss Liz take you on a journey of connection TeaBag Stories that she has at each of her events. She creates changes and give the ripple effect through a cup of a tea. By bringing in a touch of Miss Liz’s flavour and creatively that thinking out of the box can make a difference. With Miss Liz’s Tea Parties and Teatimes she bring awareness to organizations, foundations, projects, services and individuals who made not always be known or aware of. Miss Liz raises money for different services etc. She break the cycles patterns stigma that is often put in the shadows and brings it to light.
For more on Miss Liz Tea Parties making a difference check out the website at:
www.misslizsteatime.com
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TeatimewithMissLiz #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Teatime with Miss Liz, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Enjoy a hot cup while listening. The Teatime with Miss Liz Podcast with special guest Richard Blank.
https://youtu.be/u114-x0TJ0o
The Teatime with Miss Liz Podcast. Enjoying a hot cup with our Costa Rican expat guest Richard Blank
Miss Liz Serves a different T-E-A with a humanitarian mission approach.
Miss Liz page is to share and promote all fundraising events and to bring awareness to services who support her vision on making a difference with one cup of a tea at a time.
IMMERSE YOURSELF IN THE ENLIGHTENING WORLD OF REAL-LIFE T.E.A (TEACHING EDUCATIONAL AWARENESS) AS WE SAVOR THE DELIGHTS OF TEA AND KNOWLEDGE IN UNISON.
https://youtu.be/u114-x0TJ0o
Engage, rejuvenate, and evolve as we partake in the enriching ritual of tea, a companion through life's diverse passages.
UNLEASH THE POTENTIAL OF T.E.A
Ponder this: What does T.E.A represent for you?
T - Treasure the moments. E- Embrace growth. A- Aspire toward a brighter future
Miss Liz Teatime
Embark on a journey with Miss Liz, a trailblazer committed to transforming T.E.A (Teaching Educational Awareness) by reimagining the power of storytelling.
With appearances in various media outlets and global speaking engagements, Miss Liz is revered for her innovative approach to driving change, empowerment, and action. She embodies the resilience and authenticity within each individual, much like the symbolism of a robust infusion of tea.
Miss Liz's Tea Parties was first started in 2015. She also created the TeaBag Story Award/ Junior Award along with **'s Wood Creations.
Themes Tea and Food all match together. Miss Liz has done Bacon Tea Party, Chocolate Tea Party, Lemon Tea Party and Strawberry Tea Party to date. This includes dressing up in your best tea dress-up and colour-matching the theme. Fun for all ages, men, women and children, is always welcome. There is a little something for everyone.
Starting in 2019 behind the scenes, then in 2020, virtual teatimes globally came to life with over 350 teatimes under her teapot belt. Miss Liz is spilling teas to bring awareness that we all can make a difference for humanity. In over 65 plus countries, her guests come in virtually from around the globe. Touching over 105 topics ranging from Abuse, Grief, Mental Health, Empowerment, Organizations, Authors, Actors and Leaders.
?
Miss Liz is heard, seen and broadcast to multiple platforms through live streaming and recorded pass teatimes., radio stations, apps and podcast locations around the virtual land of the internet and airwaves. Miss Liz is also a content writer for feature business magazine sharing tea in a new perspective way.
Spilling our authentic teas creates a ripple of difference in others' lives and brings back humanity in a new way. Miss Liz
Her Mission
Welcome to Miss Liz T-E-A Media, the groundbreaking platform that thrives on sharing real stories, experiences and opinions. Our mission is to promote empathy and understanding by sharing unique perspectives. We strive to create a community that encourages fruitful discussions and mutual growth. We have collected an array of diverse voices and ideas, so no matter who you are, you are sure to find someone who speaks to you. Join us for a cup of tea and passionate conversation.
Miss Liz's magic mugs
Her Vision
I aim to use storytelling at Miss Liz's T-E-A media source to connect with people and foster community. Through our unique approach, we create content that resonates with each individual, making a meaningful impact in their lives. We believe in the power of stories to bring people together and to inspire change.
Miss Liz’s Ideal customers are people who are looking for different out of the box experiences through her Tea Parties. Miss Liz’s also hosts Teatime with Miss Liz where she has guest on her Teatime that have created a change in the world ??. Miss Liz has open her platform to any organization, foundations, projects, services and individuals who may not be known to the world. Her ideal customer are ones who would like to be seen through a different layout and make a difference through a cup of tea. Break the stigma silence cycles and patterns that we so often are unaware of. Customer that are open to creative unique layouts that create a difference in the lives of everyone attended a Tea Party or Teatime.
Miss Liz’s Tea Parties, in business since 2015, is a one-woman powerhouse podcast that serves a diverse audience aged 45-99. We specialize in collaborations, referrals, workshops, speaking engagements, and more. Our mission? To inspire through hard work, dedication, and consistency. We believe in making a difference, one story at a time.
Miss Liz’s Tea Parties and Teatime are unique one of a kind events. Miss Liz bring a tea experience to a whole new level by bringing in unique themes and menus adding in topics of open discussion with guests from around the globe bringing the flavour to the table making each Tea Party a once in a lifetime journey. Through a new way of leading and serving T-E-A teaching educational awareness of diversity and inclusion across the globe. Miss Liz take you on a journey of connection TeaBag Stories that she has at each of her events. She creates changes and give the ripple effect through a cup of a tea. By bringing in a touch of Miss Liz’s flavour and creatively that thinking out of the box can make a difference. With Miss Liz’s Tea Parties and Teatimes she bring awareness to organizations, foundations, projects, services and individuals who made not always be known or aware of. Miss Liz raises money for different services etc. She break the cycles patterns stigma that is often put in the shadows and brings it to light.
For more on Miss Liz Tea Parties making a difference check out the website at:
www.misslizsteatime.com
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TeatimewithMissLiz #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Teatime with Miss Liz, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Enjoy a hot cup while listening. The Teatime with Miss Liz Podcast with special guest Richard Blank.
https://youtu.be/u114-x0TJ0o
The Teatime with Miss Liz Podcast. Enjoying a hot cup with our Costa Rican expat guest Richard Blank
Miss Liz Serves a different T-E-A with a humanitarian mission approach.
Miss Liz page is to share and promote all fundraising events and to bring awareness to services who support her vision on making a difference with one cup of a tea at a time.
IMMERSE YOURSELF IN THE ENLIGHTENING WORLD OF REAL-LIFE T.E.A (TEACHING EDUCATIONAL AWARENESS) AS WE SAVOR THE DELIGHTS OF TEA AND KNOWLEDGE IN UNISON.
https://youtu.be/u114-x0TJ0o
Engage, rejuvenate, and evolve as we partake in the enriching ritual of tea, a companion through life's diverse passages.
UNLEASH THE POTENTIAL OF T.E.A
Ponder this: What does T.E.A represent for you?
T - Treasure the moments. E- Embrace growth. A- Aspire toward a brighter future
Miss Liz Teatime
Embark on a journey with Miss Liz, a trailblazer committed to transforming T.E.A (Teaching Educational Awareness) by reimagining the power of storytelling.
With appearances in various media outlets and global speaking engagements, Miss Liz is revered for her innovative approach to driving change, empowerment, and action. She embodies the resilience and authenticity within each individual, much like the symbolism of a robust infusion of tea.
Miss Liz's Tea Parties was first started in 2015. She also created the TeaBag Story Award/ Junior Award along with **'s Wood Creations.
Themes Tea and Food all match together. Miss Liz has done Bacon Tea Party, Chocolate Tea Party, Lemon Tea Party and Strawberry Tea Party to date. This includes dressing up in your best tea dress-up and colour-matching the theme. Fun for all ages, men, women and children, is always welcome. There is a little something for everyone.
Starting in 2019 behind the scenes, then in 2020, virtual teatimes globally came to life with over 350 teatimes under her teapot belt. Miss Liz is spilling teas to bring awareness that we all can make a difference for humanity. In over 65 plus countries, her guests come in virtually from around the globe. Touching over 105 topics ranging from Abuse, Grief, Mental Health, Empowerment, Organizations, Authors, Actors and Leaders.
?
Miss Liz is heard, seen and broadcast to multiple platforms through live streaming and recorded pass teatimes., radio stations, apps and podcast locations around the virtual land of the internet and airwaves. Miss Liz is also a content writer for feature business magazine sharing tea in a new perspective way.
Spilling our authentic teas creates a ripple of difference in others' lives and brings back humanity in a new way. Miss Liz
Her Mission
Welcome to Miss Liz T-E-A Media, the groundbreaking platform that thrives on sharing real stories, experiences and opinions. Our mission is to promote empathy and understanding by sharing unique perspectives. We strive to create a community that encourages fruitful discussions and mutual growth. We have collected an array of diverse voices and ideas, so no matter who you are, you are sure to find someone who speaks to you. Join us for a cup of tea and passionate conversation.
Miss Liz's magic mugs
Her Vision
I aim to use storytelling at Miss Liz's T-E-A media source to connect with people and foster community. Through our unique approach, we create content that resonates with each individual, making a meaningful impact in their lives. We believe in the power of stories to bring people together and to inspire change.
Miss Liz’s Ideal customers are people who are looking for different out of the box experiences through her Tea Parties. Miss Liz’s also hosts Teatime with Miss Liz where she has guest on her Teatime that have created a change in the world ??. Miss Liz has open her platform to any organization, foundations, projects, services and individuals who may not be known to the world. Her ideal customer are ones who would like to be seen through a different layout and make a difference through a cup of tea. Break the stigma silence cycles and patterns that we so often are unaware of. Customer that are open to creative unique layouts that create a difference in the lives of everyone attended a Tea Party or Teatime.
Miss Liz’s Tea Parties, in business since 2015, is a one-woman powerhouse podcast that serves a diverse audience aged 45-99. We specialize in collaborations, referrals, workshops, speaking engagements, and more. Our mission? To inspire through hard work, dedication, and consistency. We believe in making a difference, one story at a time.
Miss Liz’s Tea Parties and Teatime are unique one of a kind events. Miss Liz bring a tea experience to a whole new level by bringing in unique themes and menus adding in topics of open discussion with guests from around the globe bringing the flavour to the table making each Tea Party a once in a lifetime journey. Through a new way of leading and serving T-E-A teaching educational awareness of diversity and inclusion across the globe. Miss Liz take you on a journey of connection TeaBag Stories that she has at each of her events. She creates changes and give the ripple effect through a cup of a tea. By bringing in a touch of Miss Liz’s flavour and creatively that thinking out of the box can make a difference. With Miss Liz’s Tea Parties and Teatimes she bring awareness to organizations, foundations, projects, services and individuals who made not always be known or aware of. Miss Liz raises money for different services etc. She break the cycles patterns stigma that is often put in the shadows and brings it to light.
For more on Miss Liz Tea Parties making a difference check out the website at:
www.misslizsteatime.com
1. Interpersonal Communication Conflict Management Strategy
2. Phonetic Micro Expression reading for mastering verbal tell signs.
3. The Famous Buffer-Boomerang Technique
Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.
Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TeatimewithMissLiz #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow
Teatime with Miss Liz, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
Enjoy a hot cup while listening. The Teatime with Miss Liz Podcast with special guest Richard Blank.
https://youtu.be/u114-x0TJ0o
Permission to Kick Ass Podcast: Episode 84 with Richard Blank. Sales trainer call centre.
Angie Colee's Permission to Kick Ass gives you a virtual “seat at the bar” for the REAL conversations that happen between entrepreneurs. This isn't another "X ways to Y your Z" tactical show. It's about the challenges and struggles every entrepreneur goes through as they grow. We talk about losing 80% of your business in a matter of weeks, head trash that keeps you stuck playing small, and everything in between. If you’ve ever worried that you're the only one struggling, that everyone else “gets it” and you’re missing something (or messing things up)... this show’s for you. Don’t forget to rate, review, and subscribe to the Permission to Kick Ass podcast on Apple Podcasts, Spotify, and wherever you stream your podcasts.
https://youtu.be/6igY7MCrBgE?si=Ss11zsHD_Qbc8frS
https://youtube.com/shorts/DJsCV4k2vQo?feature=share
My guest today, Richard Blank had a vision from an early age — to do work that would fulfill his needs vs society’s expectations. With that as his guiding compass, his path led him to Costa Rica where he eventually became the CEO of a call center. But Richard’s vision goes far beyond him… what I love about his business is how much intention he puts into paying it forward. Listen now for some major inspiration!
Richard wasn’t willing to compromise his dreams of creating a life he loved. He brings that same passion and dedication to his business, day in and day out. To find someone so true to their ethics in business is rare and refreshing. This episode is jam-packed full of perspective shifting insight to running a people-first business. If you’re looking to strengthen the relationships within your biz (hint: you absolutely should be, if you’re not already!) this one’s for you.
Can’t-Miss Moments From This Episode:
Ever looked at someone else’s life and thought “I wish I could do that?” Great news: YOU ABSOLUTELY CAN! I lovingly request you take notes as Richard and I break down what it takes to live a life where you stay true to yourself.
The surprising thing you can give to anyone, anywhere, in any situation that will immediately de-escalate tensions and build a ton of loyalty and goodwill. This is how Richard cracked the code on scaling his business and getting people to LOVE working with him.
Permission to Kick Ass Podcast: Episode 84 with Richard Blank. Sales trainer call centre.
Angie Colee's Permission to Kick Ass gives you a virtual “seat at the bar” for the REAL conversations that happen between entrepreneurs. This isn't another "X ways to Y your Z" tactical show. It's about the challenges and struggles every entrepreneur goes through as they grow. We talk about losing 80% of your business in a matter of weeks, head trash that keeps you stuck playing small, and everything in between. If you’ve ever worried that you're the only one struggling, that everyone else “gets it” and you’re missing something (or messing things up)... this show’s for you. Don’t forget to rate, review, and subscribe to the Permission to Kick Ass podcast on Apple Podcasts, Spotify, and wherever you stream your podcasts.
https://youtu.be/6igY7MCrBgE?si=Ss11zsHD_Qbc8frS
https://youtube.com/shorts/DJsCV4k2vQo?feature=share
My guest today, Richard Blank had a vision from an early age — to do work that would fulfill his needs vs society’s expectations. With that as his guiding compass, his path led him to Costa Rica where he eventually became the CEO of a call center. But Richard’s vision goes far beyond him… what I love about his business is how much intention he puts into paying it forward. Listen now for some major inspiration!
Richard wasn’t willing to compromise his dreams of creating a life he loved. He brings that same passion and dedication to his business, day in and day out. To find someone so true to their ethics in business is rare and refreshing. This episode is jam-packed full of perspective shifting insight to running a people-first business. If you’re looking to strengthen the relationships within your biz (hint: you absolutely should be, if you’re not already!) this one’s for you.
Can’t-Miss Moments From This Episode:
Ever looked at someone else’s life and thought “I wish I could do that?” Great news: YOU ABSOLUTELY CAN! I lovingly request you take notes as Richard and I break down what it takes to live a life where you stay true to yourself.
The surprising thing you can give to anyone, anywhere, in any situation that will immediately de-escalate tensions and build a ton of loyalty and goodwill. This is how Richard cracked the code on scaling his business and getting people to LOVE working with him.
Permission to Kick Ass Podcast: Episode 84 with Richard Blank. Sales trainer call centre.
Angie Colee's Permission to Kick Ass gives you a virtual “seat at the bar” for the REAL conversations that happen between entrepreneurs. This isn't another "X ways to Y your Z" tactical show. It's about the challenges and struggles every entrepreneur goes through as they grow. We talk about losing 80% of your business in a matter of weeks, head trash that keeps you stuck playing small, and everything in between. If you’ve ever worried that you're the only one struggling, that everyone else “gets it” and you’re missing something (or messing things up)... this show’s for you. Don’t forget to rate, review, and subscribe to the Permission to Kick Ass podcast on Apple Podcasts, Spotify, and wherever you stream your podcasts.
https://youtu.be/6igY7MCrBgE?si=Ss11zsHD_Qbc8frS
https://youtube.com/shorts/DJsCV4k2vQo?feature=share
My guest today, Richard Blank had a vision from an early age — to do work that would fulfill his needs vs society’s expectations. With that as his guiding compass, his path led him to Costa Rica where he eventually became the CEO of a call center. But Richard’s vision goes far beyond him… what I love about his business is how much intention he puts into paying it forward. Listen now for some major inspiration!
Richard wasn’t willing to compromise his dreams of creating a life he loved. He brings that same passion and dedication to his business, day in and day out. To find someone so true to their ethics in business is rare and refreshing. This episode is jam-packed full of perspective shifting insight to running a people-first business. If you’re looking to strengthen the relationships within your biz (hint: you absolutely should be, if you’re not already!) this one’s for you.
Can’t-Miss Moments From This Episode:
Ever looked at someone else’s life and thought “I wish I could do that?” Great news: YOU ABSOLUTELY CAN! I lovingly request you take notes as Richard and I break down what it takes to live a life where you stay true to yourself.
The surprising thing you can give to anyone, anywhere, in any situation that will immediately de-escalate tensions and build a ton of loyalty and goodwill. This is how Richard cracked the code on scaling his business and getting people to LOVE working with him.
Permission to Kick Ass Podcast: Episode 84 with Richard Blank. Sales trainer call centre.
Angie Colee's Permission to Kick Ass gives you a virtual “seat at the bar” for the REAL conversations that happen between entrepreneurs. This isn't another "X ways to Y your Z" tactical show. It's about the challenges and struggles every entrepreneur goes through as they grow. We talk about losing 80% of your business in a matter of weeks, head trash that keeps you stuck playing small, and everything in between. If you’ve ever worried that you're the only one struggling, that everyone else “gets it” and you’re missing something (or messing things up)... this show’s for you. Don’t forget to rate, review, and subscribe to the Permission to Kick Ass podcast on Apple Podcasts, Spotify, and wherever you stream your podcasts.
https://youtu.be/6igY7MCrBgE?si=Ss11zsHD_Qbc8frS
https://youtube.com/shorts/DJsCV4k2vQo?feature=share
My guest today, Richard Blank had a vision from an early age — to do work that would fulfill his needs vs society’s expectations. With that as his guiding compass, his path led him to Costa Rica where he eventually became the CEO of a call center. But Richard’s vision goes far beyond him… what I love about his business is how much intention he puts into paying it forward. Listen now for some major inspiration!
Richard wasn’t willing to compromise his dreams of creating a life he loved. He brings that same passion and dedication to his business, day in and day out. To find someone so true to their ethics in business is rare and refreshing. This episode is jam-packed full of perspective shifting insight to running a people-first business. If you’re looking to strengthen the relationships within your biz (hint: you absolutely should be, if you’re not already!) this one’s for you.
Can’t-Miss Moments From This Episode:
Ever looked at someone else’s life and thought “I wish I could do that?” Great news: YOU ABSOLUTELY CAN! I lovingly request you take notes as Richard and I break down what it takes to live a life where you stay true to yourself.
The surprising thing you can give to anyone, anywhere, in any situation that will immediately de-escalate tensions and build a ton of loyalty and goodwill. This is how Richard cracked the code on scaling his business and getting people to LOVE working with him.
Permission to Kick Ass Podcast: Episode 84 with Richard Blank. Sales trainer call centre.
Angie Colee's Permission to Kick Ass gives you a virtual “seat at the bar” for the REAL conversations that happen between entrepreneurs. This isn't another "X ways to Y your Z" tactical show. It's about the challenges and struggles every entrepreneur goes through as they grow. We talk about losing 80% of your business in a matter of weeks, head trash that keeps you stuck playing small, and everything in between. If you’ve ever worried that you're the only one struggling, that everyone else “gets it” and you’re missing something (or messing things up)... this show’s for you. Don’t forget to rate, review, and subscribe to the Permission to Kick Ass podcast on Apple Podcasts, Spotify, and wherever you stream your podcasts.
https://youtu.be/6igY7MCrBgE?si=Ss11zsHD_Qbc8frS
https://youtube.com/shorts/DJsCV4k2vQo?feature=share
My guest today, Richard Blank had a vision from an early age — to do work that would fulfill his needs vs society’s expectations. With that as his guiding compass, his path led him to Costa Rica where he eventually became the CEO of a call center. But Richard’s vision goes far beyond him… what I love about his business is how much intention he puts into paying it forward. Listen now for some major inspiration!
Richard wasn’t willing to compromise his dreams of creating a life he loved. He brings that same passion and dedication to his business, day in and day out. To find someone so true to their ethics in business is rare and refreshing. This episode is jam-packed full of perspective shifting insight to running a people-first business. If you’re looking to strengthen the relationships within your biz (hint: you absolutely should be, if you’re not already!) this one’s for you.
Can’t-Miss Moments From This Episode:
Ever looked at someone else’s life and thought “I wish I could do that?” Great news: YOU ABSOLUTELY CAN! I lovingly request you take notes as Richard and I break down what it takes to live a life where you stay true to yourself.
The surprising thing you can give to anyone, anywhere, in any situation that will immediately de-escalate tensions and build a ton of loyalty and goodwill. This is how Richard cracked the code on scaling his business and getting people to LOVE working with him.
Buffer Boomerang Technique explained on the TrulyYourVA with Janis podcast. Special guest Richard Blank Costa Rica's Call Center.
Janis Melillo: K. Another question, and I'm not sure what this is, I'm very intrigued by it, and I have to tell you about four or five times I went to go on Google just to search this term, but I'm like, I, I wanted to save that suspense for this question. Yes. Tell me more about the famous buffering boomerang
Richard Blank: technique.
The buffer boomerang technique? Mm-hmm. , I like it. It's really more of conflict management because somebody may ask you a question with a very negative tone. In fact, I'll show you the image. There's my famous buffer boomerang technique, so somebody might ask you a question with a negative tone. What I like to do is buffer the negative tone.
I like to do a name. Bring it around by saying, that's an excellent question. Repeating the question to show active listening and then sending it back as a plus two. So for an example, let's say I'm prospecting your company. I'm calling truly your va, and somebody says, What is your name? I go, Ah. Janice, I'm so glad that you asked that question.
Once again, my name is Richard Blank, and so you can almost reset the tone on something like that. People will be asking you questions and so I think instead of just answering it as a, you know, a toe to toe's office answering a question cuz you're in trouble. Sometimes you need to buffer the tone, smooth that out a bit, show the active listening and send it back.
And so a lot of the times people will also be doing desert pitching or they'll just be going through a list of the services that they have. I, I think people need to pause every now and again for rest and for drink. In a desert, you need an oasis. And there's also times for positive and negative reinforcement.
And when you find a certain area that you like, you take it from a horizontal to a vertical. And then you start stacking open-ended questions. These like your virtual assistants, they need to show empathy on the phone and a lot of active listening. I believe that using names are very important. You should do that during tie down or pin down or clarification questions, and then amongst the conversation, using the pronouns of your and are to keep their attention in every 32nd.
Two minute intervals. And so buffer Boomerang is really just one of many techniques just to show active listening, so you're not just reacting, you're almost in mode of acting because of listening and adjusting your conversation accordingly. So the most frustrating thing is repeating. And so as long as that you once again, understand where that person is coming from, it could lower temperatures, bring back a speed and give you a little bit more control on a call.
Janis Melillo: I love that because Richard, I think there is such a difference from hearing to listening. So you take an active engagement, for instance, obviously we're on Zoom, we're streaming live through, uh, through my Facebook page and people can hear it, but are they listening?
Richard Blank: Most of the time though.
Janis Melillo: Yes, I, I, I agree.
I agree. Objections right there. There's a lot of distractions and I think in, in our, like I said, in the digital world today, you know, there's, for instance, news notifications. I've had to turn off all my news notifications as much as possible because it's distracting. Because when I'm working for a client, as I'm sure you are, because I think we have the same, uh, work ethic, I have to tune, I turn, tune all that stuff out because that is a distraction and it's only human nature to, you know, look down.
Oh, you know, there's some other news alert. Turn off the distractions. Cause I think that's a lot of outside clutter. We don't need clutter when we're focusing on the task at hand.
Richard Blank: We may not have the luxury of that sort of controlled environment in our offices Right now, there's no distractions. But if you and I were somewhere having lunch and there's a lot of noise, we still might need to find that focus.
So that's why I mentioned 30 seconds to two minutes. And I also believe, once again, when you are, um, engaged with the individual by having checkpoints either repeating what you say, confirming what you say, thumbing up what you say, moving on on what you say, because it would be foolish of me to be three or four points down or thinking of that.
We haven't even confirmed the one that we are on right now. Mm-hmm. . So people need to slow down a bit. And I think what's very important for me as well, and it can almost set the pace as a positive escalation, if there are individuals that assist you prior to being transferred or just anybody along the way, they should be mentioned verbally and in writing.
So let's just say hypothetically I'm calling a company back. This individual answering the phone will thank me for that compliment. Give me more company information, company culture, and would love to transfer the call. So it's almost like the philosophy of wwe, Janice. Well, we're just trying to reduce any sort of resistance.
Go with the current. Mm-hmm. , let the wind be in your sales. And so when you're trying to force a fit, you're trying to shove in your point, you're stepping on someone's toes, you're interrupting. We're not dancing well. And I think there's a very good place. Where through deductive reasoning, letting the person talk and then choosing.
What is the area of focus and possibly getting back to what you need to later in the conversa? Your conversation may be prolonged, but it's also a quality call, and I'm not saying we're repeating anything. What we're possibly doing, Dennis is expanding on certain topics where I couldn't get it before. I love meeting minute.
Because when someone concludes a conversation, if they can send an email back on all the points that they talked about, a, they're accountable for it. It's dated, so someone can't say they forgot about it. And it's an excellent point that where you pick up, where you left off, you start going through the, the checkpoint and delegating.
Who has a responsibility, if these are just first time relationships, we need to create certain boundaries and parameters and protocols because your way of working may be different from mine. And so as long as there's no surprises prior, and we can adjust that accordingly, it should flow exceptionally well.
Janis Melillo: Right. So the next question that I wanna ask you,
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://youtu.be/tGyk9vWbgUc
https://youtu.be/JonGMOF7xB4
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
on the TrulyYourVA with Janis podcast. Special guest Richard Blank Costa Rica's Call Center.
Janis Melillo: K. Another question, and I'm not sure what this is, I'm very intrigued by it, and I have to tell you about four or five times I went to go on Google just to search this term, but I'm like, I, I wanted to save that suspense for this question. Yes. Tell me more about the famous buffering boomerang
Richard Blank: technique.
The buffer boomerang technique? Mm-hmm. , I like it. It's really more of conflict management because somebody may ask you a question with a very negative tone. In fact, I'll show you the image. There's my famous buffer boomerang technique, so somebody might ask you a question with a negative tone. What I like to do is buffer the negative tone.
I like to do a name. Bring it around by saying, that's an excellent question. Repeating the question to show active listening and then sending it back as a plus two. So for an example, let's say I'm prospecting your company. I'm calling truly your va, and somebody says, What is your name? I go, Ah. Janice, I'm so glad that you asked that question.
Once again, my name is Richard Blank, and so you can almost reset the tone on something like that. People will be asking you questions and so I think instead of just answering it as a, you know, a toe to toe's office answering a question cuz you're in trouble. Sometimes you need to buffer the tone, smooth that out a bit, show the active listening and send it back.
And so a lot of the times people will also be doing desert pitching or they'll just be going through a list of the services that they have. I, I think people need to pause every now and again for rest and for drink. In a desert, you need an oasis. And there's also times for positive and negative reinforcement.
And when you find a certain area that you like, you take it from a horizontal to a vertical. And then you start stacking open-ended questions. These like your virtual assistants, they need to show empathy on the phone and a lot of active listening. I believe that using names are very important. You should do that during tie down or pin down or clarification questions, and then amongst the conversation, using the pronouns of your and are to keep their attention in every 32nd.
Two minute intervals. And so buffer Boomerang is really just one of many techniques just to show active listening, so you're not just reacting, you're almost in mode of acting because of listening and adjusting your conversation accordingly. So the most frustrating thing is repeating. And so as long as that you once again, understand where that person is coming from, it could lower temperatures, bring back a speed and give you a little bit more control on a call.
Janis Melillo: I love that because Richard, I think there is such a difference from hearing to listening. So you take an active engagement, for instance, obviously we're on Zoom, we're streaming live through, uh, through my Facebook page and people can hear it, but are they listening?
Richard Blank: Most of the time though.
Janis Melillo: Yes, I, I, I agree.
I agree. Objections right there. There's a lot of distractions and I think in, in our, like I said, in the digital world today, you know, there's, for instance, news notifications. I've had to turn off all my news notifications as much as possible because it's distracting. Because when I'm working for a client, as I'm sure you are, because I think we have the same, uh, work ethic, I have to tune, I turn, tune all that stuff out because that is a distraction and it's only human nature to, you know, look down.
Oh, you know, there's some other news alert. Turn off the distractions. Cause I think that's a lot of outside clutter. We don't need clutter when we're focusing on the task at hand.
Richard Blank: We may not have the luxury of that sort of controlled environment in our offices Right now, there's no distractions. But if you and I were somewhere having lunch and there's a lot of noise, we still might need to find that focus.
So that's why I mentioned 30 seconds to two minutes. And I also believe, once again, when you are, um, engaged with the individual by having checkpoints either repeating what you say, confirming what you say, thumbing up what you say, moving on on what you say, because it would be foolish of me to be three or four points down or thinking of that.
We haven't even confirmed the one that we are on right now. Mm-hmm. . So people need to slow down a bit. And I think what's very important for me as well, and it can almost set the pace as a positive escalation, if there are individuals that assist you prior to being transferred or just anybody along the way, they should be mentioned verbally and in writing.
So let's just say hypothetically I'm calling a company back. This individual answering the phone will thank me for that compliment. Give me more company information, company culture, and would love to transfer the call. So it's almost like the philosophy of wwe, Janice. Well, we're just trying to reduce any sort of resistance.
Go with the current. Mm-hmm. , let the wind be in your sales. And so when you're trying to force a fit, you're trying to shove in your point, you're stepping on someone's toes, you're interrupting. We're not dancing well. And I think there's a very good place. Where through deductive reasoning, letting the person talk and then choosing.
What is the area of focus and possibly getting back to what you need to later in the conversa? Your conversation may be prolonged, but it's also a quality call, and I'm not saying we're repeating anything. What we're possibly doing, Dennis is expanding on certain topics where I couldn't get it before. I love meeting minute.
Because when someone concludes a conversation, if they can send an email back on all the points that they talked about, a, they're accountable for it. It's dated, so someone can't say they forgot about it. And it's an excellent point that where you pick up, where you left off, you start going through the, the checkpoint and delegating.
Who has a responsibility, if these are just first time relationships, we need to create certain boundaries and parameters and protocols because your way of working may be different from mine. And so as long as there's no surprises prior, and we can adjust that accordingly, it should flow exceptionally well.
Janis Melillo: Right. So the next question that I wanna ask you,
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://youtu.be/tGyk9vWbgUc
https://youtu.be/JonGMOF7xB4
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
I love the fact that we start with dessert first. TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center.
Janis Melillo: Good afternoon everyone. I am so excited to be here today. My name is Janice, and I am the host of Truly Your VA with Janice. For those of you don't know, VA of course stands for Virtual Assistant, and I am also a podcast manager. Go figure today. I am so excited to have on my podcast. Mr. Richard Blank, welcome to the truly year BA with
Richard Blank: Janice.
Janice, I'm so happy to be here with you today and to share ideas with you and your amazing audience. Well,
Janis Melillo: wonderful. Thank you so much. So I have so many questions to ask you, and before we hopped on, you know, I did make reference to your boxes. And before we get into the, the business discussion, I understand that, uh, you have the largest collect.
Of American pinball machines in, um, I'm gonna pronounce this, rock out, juke boxes in Central America. Is that, is that
Richard Blank: so? I love the fact that we start with dessert first. Absolutely. . I am an avid collector of retro pinball machines, juke boxes. Arcade machine. So I've created a gamification culture so the agents can meet people from other departments, let off steam and hang out with their hefy in the game room, old school style.
Janis Melillo: Oh my God. I absolutely love that. So that leads me to the next question. Of course. Um, you have a business that is, I think so, is underrated in my opinion, because, Why don't you start us off before I just go any further on what led you to be where you are today? You're in Costa Rica, correct?
Richard Blank: That is correct.
In Central America. Been here for the last 22 years.
Janis Melillo: Wow, and your business
Richard Blank: is Costa Rica's Call center. We're a bilingual dedicated. Nearshore call center that deals with appointment setting, lead generation, and inbound support. And so our agents here are brilliant college educated. They're coming to the table once again with structure and discipline by speaking a second language.
Mm-hmm. . And by creating a certain sort of work culture where they're synergy and I look to promote people and we invest in them. Our attrition is very low and our production is extremely high.
Janis Melillo: Wow. So, You, you were, you've been in Costa Rica for 22 years. What led you to start this type of business?
Richard Blank: There's really no blueprint for it, and so when I was in high school in Northeast Philadelphia, I doubled down on my favorite class, which was Spanish. So when I graduated Abington in 91. , I went to the University of Arizona, was a Spanish communication major. Mm-hmm. , because at 18, what are you gonna choose unless you have a predestined career and you follow certain opinions where people raise you compared to you raising yourself.
Mm-hmm. , I had to understand that I needed to be marketable. And versatile. And if there was a way that I could separate myself from friends, by being able to translate and to speak, I might be able to have a different career path. And so at 27 I was given a one and a million opportunity. It was only supposed to be for two months, and I came down to my friend's call center to train and teach English, and I just fell in love with it so much.
I decided to put my stuff in storage in the United States and. You know, throw my hat in the ring and try a life here. And when you learn a business from the inside and out and you're with the people, the proletariat, you can really understand ways to enhance the experience. And so in my mid thirties, I decided to throw my hat in the ring and start my own company.
That
Janis Melillo: is just so amazing to me. Now internal. Interpersonal communications conflict, Like in reference to like management strategy? Yes. Must of, especially with training, how many people that you've trained, of course those skills must have been like second nature to you.
Richard Blank: Well, I believe in manners and you and I have spoken off the air multiple times.
I believe that we were raised in, in. Fashion's from our grandparents and parents. So I'm coming to the table with agents in a very strict Catholic country. So it's very family oriented, even multi-generational family. So people do live with others that influence them. And secondly, I believe in empathy and dignity.
As long as I don't treat somebody like a robot or a number, I properly prepare them and support them. Why shouldn't I get that sort of positive reinforcement where people would wanna continue to walk with? And to grow with me. And also there are things that do happen outside the office that may affect their work performance here.
So as long as we take people's personal situations into consideration, I think there's a better chance to find sort of resolutions. And also solidifying even a better relationship cuz we were able to get through certain challenges together. Right. And so I really take it from a case by case old school basis when I'm dealing with the people that work with me.
Janis Melillo: Wow, that is amazing. So you.
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/CeaeZlgcA_Q
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
Work from home virtual telemarketers need composure and maturity.INspired INsider Podcast guest Richard Blank Costa Rica's Call Center
Richard Blank: For my clients.
Dr. Jeremy Weisz: Let's talk about culture for a second and when, when Covid hit, again, like you have the tools and opportunity to do things virtually, obviously, cause people call you, you're a call center and you're doing things virtually, but what about in house? Did things change at all with Covid? Did you find that more people were able to work from home, Um, and then, you know, or did they come back in the office?
Dr. Jeremy Weisz: How'd that transition look like? Kind. During Covid and then, and then post Covid.
Richard Blank: It's an excellent question, Jeremy. Well, nobody knew what was happening. You're a doctor. I mean, nobody really knew what was happening when Covid first did. So the Costa Rican labor law gave me up to 50% capacity in my call center.
Richard Blank: I chose to make it 20%. I did need people here for PCI compliance onboarding. Something happens at home. They can have a turnkey station. What we lost is the camaraderie. This is a very social environment. I do believe in synergy and unlike certain vocations where people can just sit in a cubicle and get their job done, this is a very open floor plan where people were feeding off of the energy and we're all public speakers.
Richard Blank: And so it really reduced my effectiveness in regards to onsite training where I could just walk the rows and, and stand there and give someone shadowing or some sort of positive reinforcement. But I also saw the isolation side of it. People once again, loved coming to work to eat lunch and spend time with their best friend.
Richard Blank: And we also had some people here that were so influential that if you sat next to 'em, you were definitely gonna be better. Like, you know, when you're playing basketball, if you play with someone better than you, you're probably gonna hit better shots. And so the positive side of it has a lot of people that lived far away could save their time and money, spend more time with their family.
Richard Blank: And once again, they showed some sort of composure and maturity to be able to work from home, even though we are able to monitor their work. And so it was really a give or a take. You and I, what we had to do was just adjust accordingly. And so besides just following the labor laws, we had to open up a lot more communication channels.
Richard Blank: We had to be a lot more active. And in the best way that we can try to continue our company culture of empathy, of caring about the agent, letting them know that we're still investing in them and they're not expendable, are we capable of doing it? Sure. And I think everybody needs to adjust to this virtual world.
Richard Blank: It's, it's a shame, my friend, because I think a lot of it we're losing a certain artist perspective of what it's like to do something live in front of people. Compared to just doing something virtually. And so as long as people, once again, can make sure if they're on a Zoom call to represent themselves properly or if they are working with somebody, just take the extra efforts to let them know that you're thinking about them and that you support them in that sort of way and, and those sort of messages.
Richard Blank: Doctor, as you know, go a long.
Inspired Insider Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dr. Jeremy Weisz discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
INspiredINsider.com Show features interviews with successful and inspirational entrepreneurs, authors, and visionary leaders.The interviews reveal deeply personal stories and explore the tough journey of Big Challenges or Big Mistakes that the inspirational leaders overcame to achieve success. Have You Ever Hit a Wall in Business or Life?
Dr. Jeremy Weisz is the Founder of InspiredInsider.com & CEO of Rise25.com He has been featuring top entrepreneurs with video interviews since 2010 that include founders/CEO’s of P90X, Atari, Einstein Bagels, Mattel, the Orlando Magic, Rx Bars and many more on InspiredInsider. He was senior producer for 6 years at one of the early top business podcasts helping to put systems in place and to run some of the behind the scenes operations.He continues to run his own chiropractic & massage facility in downtown Chicago and is founder of a nutritional supplement business.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/We3tK5VfIYY
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://www.inspiredinsider.com/richard-blank-interview/
https://www.iheart.com/podcast/263-inspired-insider-wi-29650573/episode/improving-your-customer-support-with-richard-99381742/
https://player.fm/series/inspired-insider-podcast/improving-your-customer-support-with-richard-blank-of-costa-ricas-call-center
https://www.deezer.com/en/show/38477
https://podcastaddict.com/podcast/2939630
https://podcasts.apple.com/us/podcast/improving-your-customer-support-with-richard-blank/id729464589?i=1000569868046
Christine Zampedri profile is secured by our VirtualU Privacy-Shield Live Data Monitoring, Social Media Management Software and Guru Service. Christine Zampedri privacy settings have been set to the strictest settings to abide by this website's Privacy Policy and T&C's in order to provide their service to you. Get your own Privacy-Shield Monitoring, Software or have a Guru help you secure your personal data; your "Virtual You". https://virtualu.net/?wpam_id=7
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*****ATTENTION***** SUBWOOFER OR DECENT HEADPHONES AND GOOD BASS ARE NEEDED TO LISTEN TO THIS MIX!! Mixed using Virtual DJ software available to download from http://www.virtualdj.com/ Visuals created using Windows Live Movie Maker.
*****ATTENTION***** SUBWOOFER OR DECENT HEADPHONES AND GOOD BASS ARE NEEDED TO LISTEN TO THIS MIX!! Mixed using Virtual DJ software available to download from http://www.virtualdj.com/ Visuals created using Windows Live Movie Maker.
MyEdge Learning & Virtual Assistant Philippines Presents "Secrets of Virtual Assistant Success" Join our Live Workshop on Secrets of Virtual Assistant Success and learn how to Jumpstart Your Home Based Career — and start earning big from the comforts of your own home! For more info please visit: http://www.virtualassistant.ph/secrets-of-virtual-assistant-success/ Reserve Your Seats Now: MYEDGE LEARNING CENTER 317 Katipunan, Loyola Heights, Quezon City 09228107256 / 3403866 09061357425 / 2675463 info@myedgelearning.com
http://syntheway.net - Magnus Choir software, medley (excerpt). Virtual Choir (Musical Instrument) demonstration (http://magnus.syntheway.net) Medley of covers includes the following excerpts: 1.- Mr. Crowley (Don Airey intro cover from Ozzy Osbourne's Blizzard Of Ozz). 2.- Dracula's Fate (Castlevania: Aria Of Sorrow) Michiru Yamane, Takashi Yoshida and Soshiro Hokkai cover. 3.- Guardians At The Gate (Audiomachine for Avatar Trailer) cover. 4.- Gaze Up At The Darkness (Castlevania: Portrait Of Ruin) Michiru Yamane & Yuzo Koshiro cover. 5.- Terminator 2 Theme (Brad Fiedel cover from Terminator 2: Judgment Day, Motion Picture Soundtrack) 6.- Crystal Teardrops (Castlevania: Symphony Of The Night) Michiru Yamane cover. 7.- Requiem For A Dream (Clint Mansell cover from Darren Aronofsky's film: Requiem For A Dream) 8.- Ave Maria Gratia Plena (Daniel Laiseca) 9.- Diary Of The Madman (cover from Ozzy Osbourne's Diary Of The Madman) Description Overview: Magnus Choir is a virtual musical instrument VST plug-in software developed by Syntheway Virtual Musical Instruments and can be used to create natural and synthetic choirs, vocal textures and sustained vowels. It may work as a plugin within DAW (Digital Audio Workstation) software such as Image-Line FL Studio, Steinberg Cubase, Ableton Live or Cakewalk SONAR among others. SATB Structure: This Virtual Musical Ensemble of Singers features male and female mixed choirs in the classic SATB -Soprano, Alto, Tenor, Bass- structure: women sing Soprano and Alto, while men sing Tenor and Bass. Synthesis and Sampling: Sound is generated via a hybrid method that combines synthesis and sampling. It features 48 built-in presets sounds including a variety of choirs and additionally includes choral pads, vocal textures, effects and spatial voices. no torrent, crack serial or keygen Magnus Choir VSti 1.5 Magnus Choir 1.5 Magnus Choir torrent 1.5 Syntheway Magnus Choir 1.5 torrent
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3773 Cherry Creek Drive North, Suite 575
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303-501-1801
http://www.denvervirtualoffices.com
Having a home office can be great and very convenient. You don't have to commute and there is no overhead. However, it can give the outside world a negative impression of you and your business.
For one, it can make your company appear as if it doesn't have the finances to afford an office. It can also look like you just set up shop and you don't really know what you're doing.
A virtual office like ours can make your business look bigger and more professional. With a virtual office you can show customers and prospects that you're investing in your own image, and you can show that you have the wherewithal to have a professional office space. Overall, a virtual office can give your business a more enhanced and professional image.
Another reason to have a virtual office is for security reasons. It can be great to work from your basement or home office, but if you give out your address, home phone number on your business cards and on the internet you can present yourself with some security issues. Everybody online can see exactly where you live by searching for your address on Google. Using a professional address through a virtual office can add to your personal safety.
Having a virtual office can also save a company thousands of dollars on a yearly basis. So, if you're at the point of not wanting to work from home, or not wanting to meet with clients at the local coffee shop, you can utilize a virtual office. Spend $100-$200 a month and have a professional appearance. Have a local place where you can meet with clients in a conference room and not be spending thousands upon thousands of dollars for office space that you may hardly ever use.
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We answered 3 questions in this episode.
1) Do I have to walk perfectly straight?
2) I'm a newer bowler, should I get a strong ball like a Brunswick Alpha-Max, or Storm Virtual Gravity Nano?
3) I live in Germany, but do not speak German. What should I expect/ask my ball driller?
http://www.awesomemmos.com/ Star Wars: Clone Wars Adventures, is a free-to-play family-friendly online virtual world from Sony Online Entertainment LLC (SOE) along with LucasArts, a division of Lucasfilm Entertainment Company Ltd. Clone Wars Adventures is definitely an action-packed browser-based virtual universe in which enthusiasts can certainly live the thrills and excitement of Star Wars: The Clone Wars animated TV series on Cartoon Network. Gamers are able to fight alongside their favorite Star Wars heroes such as Anakin Skywalker, Obi-Wan Kenobi, Yoda, and Ahsoka Tano. Players can have fun with thrilling minigames, take part in dynamic activities, show up at lively social events, along with obtain countless modification options for their own personal unique avatars. They will speed through space inside a Starfighter, eliminate waves of battle droids in Tower Defense, and test their brains with difficult Droid Programming puzzles.
GameMasters presents Alpha Legion in a LIVE RAID Today at 5 P.M. EDT. Log on to GameMasters - http://www.GameMasters.us and watch our Live Streaming Video! Don't forget to register for your chance to win BlizzCon 2010 Virtual Tickets and WoW's Cataclysm Box Set. GameMasters - Gamers 4 Gamers
Purchase Virtual DJ, Ableton Live, Virtual Audio Cable, and a MIDI Controller Download the Ableton .als Mixer file @ http://www.teknikalcrysis.com/Mixer.als Download MIDI-OX @ http://www.midiox.com/moxdown.htm Download the MIDI Yoke Junction @ http://www.midiox.com/myoke.htm#Download DOwnload ASIO4all @ www.asio4all.com After Installations, Open MIDI-OX FIRST, then VDJ, then Ableton with the provided .als file ....MIDI-OX HAS TO BE OPEN FIRST! Then remove the MASTER VOLUME and CROSSFADER Control in your VDJ MIDI Mapping as instructed, then Map you MIDI Controller to control the Master Volume and Crossfader in Ableton, also Map your Cue Buttons on your MIDI Controller to the Cue's inside Ableton as shown
Purchase virtual DVDâs now at: http://budurl.com/engagetoday2009DVDs Engage Today 2009 is the live event that kicks off what will become an international movement, which we call The Power To Engage.
Ad Aeternum, directed by Laurent Kempf, is a recent submission to ECU 2010's European Dramatic Short category!
Bones and Fortune live in a virtual reality, but when Thanatos starts to join Eros, their couple is put in danger.
Check out this teaser!!
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GVO and Internet Marketing Go Hand In Hand
The GVO DAILY Signups DO NOT Stop!
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Fellow Internet Marketers,
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This is the message you get from from Joel Therien
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Joel Therien: Your downline has a downline signup! ⢠Todays Date
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We had a lot of fun with this one!
As in the first video, check out the end credits for an insight into the virtual camera direction, live motion capture sequences, and motion data via 3DoubleTakeâ¢.
Thanks again to Brandon Campbell and Chris Taylor for supplying their talents to the project!
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