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Call Center Culture & Successful Phone Call with Richard Blank. The living numbers podcast #47 The interview podcast where successful people tell their stories to both teach and entertain. Expect laughter, life lessons, and a few numbers to tie it all together. Here the motto is, "Everyone is interesting if you ask the right questions." Why is burnout destroying education? This show is for exhausted educators who realize change is necessary to carry on in the field they love without sacrificing the life they live. This show will teach you actionable steps to help you overcome burnout before it's too late, give you practical advice on how to avoid the pitfalls of being an educator, and help you uncover essential skills needed to be successful in the changing world of education. Through parent calls, countless emails, and pointless meetings; Tony lives the difficult life of being a teacher, rather than waiting for help he's decided to use his experience (and the experience of others) to bring the help that's desperately needed to his fellow educators. Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry. https://www.youtube.com/watch?v=9GrSSgJMBmU Tune in every Monday and Thursday for impactful insights into overcoming burnout in the time it takes you to get ready for work. CEO and Founder of Costa Rica Call Center joins the show 0:00 Pre-show 4:24 Intro 6:32 Mr. Telemundo In Costa Rica, Old School Convertible 16:49 Tri - Letter Athlete, Winning Mindset 27:15 Empathy, Gamification & TikTok 39:45 Top 5 Arcade Games 44:20 Synergy w/People 50:55 Double Down During Covid 54:58 3 Whats!? Unpopular Opinions, Life Changes & Advice 1:04:00 Where To Find Richard Blank Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Tony Rambles, The Living Numbers Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #tonyrambles #thelivingnumberspodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow The Living Numbers Podcast hosted by teacher Tony Rambles. Call Center Culture with Richard Blank. https://www.youtube.com/watch?v=9GrSSgJMBmU

Call Center Culture & Successful Phone Call with Richard Blank. The living numbers podcast #47 The interview podcast where successful people tell their stories to both teach and entertain. Expect laughter, life lessons, and a few numbers to tie it all together. Here the motto is, "Everyone is interesting if you ask the right questions." Why is burnout destroying education? This show is for exhausted educators who realize change is necessary to carry on in the field they love without sacrificing the life they live. This show will teach you actionable steps to help you overcome burnout before it's too late, give you practical advice on how to avoid the pitfalls of being an educator, and help you uncover essential skills needed to be successful in the changing world of education. Through parent calls, countless emails, and pointless meetings; Tony lives the difficult life of being a teacher, rather than waiting for help he's decided to use his experience (and the experience of others) to bring the help that's desperately needed to his fellow educators. Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry. https://www.youtube.com/watch?v=9GrSSgJMBmU Tune in every Monday and Thursday for impactful insights into overcoming burnout in the time it takes you to get ready for work. CEO and Founder of Costa Rica Call Center joins the show 0:00 Pre-show 4:24 Intro 6:32 Mr. Telemundo In Costa Rica, Old School Convertible 16:49 Tri - Letter Athlete, Winning Mindset 27:15 Empathy, Gamification & TikTok 39:45 Top 5 Arcade Games 44:20 Synergy w/People 50:55 Double Down During Covid 54:58 3 Whats!? Unpopular Opinions, Life Changes & Advice 1:04:00 Where To Find Richard Blank Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Tony Rambles, The Living Numbers Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #tonyrambles #thelivingnumberspodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow The Living Numbers Podcast hosted by teacher Tony Rambles. Call Center Culture with Richard Blank. https://www.youtube.com/watch?v=9GrSSgJMBmU

Leon Hornemann presents The Liberty Corner podcast. Moving to Costa Rica for a dream career with Richard Blank Video Cutter und Content-Produzent. It's a place for entrepreneurs and businesses to exchange ideas and solve problems. The social media revolution has created amazing opportunities for entrepreneurs to market their businesses.The Liberty Corner is a Business and Marketing Podcast. But every revolution comes with its new challenges: What strategies will work in 2024? How do you manage your time between marketing and running a business? Does artificial intelligence make it easier or harder to run a business? Going into debt if you are starting a business has almost become normal. In Episode #003 Richard Blank did not do that. When he was 27 he moved to Costa Rica and built his company from scratch. On my podcast I talked to him about doing business in Costa Rica, what it really means to be wealthy, and his passion for pinball machines. https://youtu.be/u-p40dpMp_s These are the questions that I intend to answer with the help of my guests. About Leon: Leon Hornemann is a video editor and entrepreneur from Germany. He started his career in 2017 producing corporate videos for small businesses. Since 2021 he has been working as an independent video editor for social media content. My professional background is in video production. Started my first business producing corporate videos for small to medium businesses then worked in TV Production as an apprentice. Since 2021 I have been freelancing as an independent video editor. I am fascinated with human behavior. I love marketing and sales. I am a strategist. I like to look at things from the top down. What I can do for you: - Help you with marketing and advertising. The hardest thing about marketing is seeing through the noise. Let me be your marketing guide. - Help you with your video production. Producing and editing videos is harder than it looks. I am happy to share my experience with you. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #LeonHornemann #TheLibertyCornerpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Leon Hornemann, The Liberty Corner podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/u-p40dpMp_s

Leon Hornemann presents The Liberty Corner podcast. Moving to Costa Rica for a dream career with Richard Blank Video Cutter und Content-Produzent. It's a place for entrepreneurs and businesses to exchange ideas and solve problems. The social media revolution has created amazing opportunities for entrepreneurs to market their businesses.The Liberty Corner is a Business and Marketing Podcast. But every revolution comes with its new challenges: What strategies will work in 2024? How do you manage your time between marketing and running a business? Does artificial intelligence make it easier or harder to run a business? Going into debt if you are starting a business has almost become normal. In Episode #003 Richard Blank did not do that. When he was 27 he moved to Costa Rica and built his company from scratch. On my podcast I talked to him about doing business in Costa Rica, what it really means to be wealthy, and his passion for pinball machines. https://youtu.be/u-p40dpMp_s These are the questions that I intend to answer with the help of my guests. About Leon: Leon Hornemann is a video editor and entrepreneur from Germany. He started his career in 2017 producing corporate videos for small businesses. Since 2021 he has been working as an independent video editor for social media content. My professional background is in video production. Started my first business producing corporate videos for small to medium businesses then worked in TV Production as an apprentice. Since 2021 I have been freelancing as an independent video editor. I am fascinated with human behavior. I love marketing and sales. I am a strategist. I like to look at things from the top down. What I can do for you: - Help you with marketing and advertising. The hardest thing about marketing is seeing through the noise. Let me be your marketing guide. - Help you with your video production. Producing and editing videos is harder than it looks. I am happy to share my experience with you. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #LeonHornemann #TheLibertyCornerpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Leon Hornemann, The Liberty Corner podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/u-p40dpMp_s

Leon Hornemann presents The Liberty Corner podcast. Moving to Costa Rica for a dream career with Richard Blank Video Cutter und Content-Produzent. It's a place for entrepreneurs and businesses to exchange ideas and solve problems. The social media revolution has created amazing opportunities for entrepreneurs to market their businesses.The Liberty Corner is a Business and Marketing Podcast. But every revolution comes with its new challenges: What strategies will work in 2024? How do you manage your time between marketing and running a business? Does artificial intelligence make it easier or harder to run a business? Going into debt if you are starting a business has almost become normal. In Episode #003 Richard Blank did not do that. When he was 27 he moved to Costa Rica and built his company from scratch. On my podcast I talked to him about doing business in Costa Rica, what it really means to be wealthy, and his passion for pinball machines. https://youtu.be/u-p40dpMp_s These are the questions that I intend to answer with the help of my guests. About Leon: Leon Hornemann is a video editor and entrepreneur from Germany. He started his career in 2017 producing corporate videos for small businesses. Since 2021 he has been working as an independent video editor for social media content. My professional background is in video production. Started my first business producing corporate videos for small to medium businesses then worked in TV Production as an apprentice. Since 2021 I have been freelancing as an independent video editor. I am fascinated with human behavior. I love marketing and sales. I am a strategist. I like to look at things from the top down. What I can do for you: - Help you with marketing and advertising. The hardest thing about marketing is seeing through the noise. Let me be your marketing guide. - Help you with your video production. Producing and editing videos is harder than it looks. I am happy to share my experience with you. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #LeonHornemann #TheLibertyCornerpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Leon Hornemann, The Liberty Corner podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/u-p40dpMp_s

Leon Hornemann presents The Liberty Corner podcast. Moving to Costa Rica for a dream career with Richard Blank Video Cutter und Content-Produzent. It's a place for entrepreneurs and businesses to exchange ideas and solve problems. The social media revolution has created amazing opportunities for entrepreneurs to market their businesses.The Liberty Corner is a Business and Marketing Podcast. But every revolution comes with its new challenges: What strategies will work in 2024? How do you manage your time between marketing and running a business? Does artificial intelligence make it easier or harder to run a business? Going into debt if you are starting a business has almost become normal. In Episode #003 Richard Blank did not do that. When he was 27 he moved to Costa Rica and built his company from scratch. On my podcast I talked to him about doing business in Costa Rica, what it really means to be wealthy, and his passion for pinball machines. https://youtu.be/u-p40dpMp_s These are the questions that I intend to answer with the help of my guests. About Leon: Leon Hornemann is a video editor and entrepreneur from Germany. He started his career in 2017 producing corporate videos for small businesses. Since 2021 he has been working as an independent video editor for social media content. My professional background is in video production. Started my first business producing corporate videos for small to medium businesses then worked in TV Production as an apprentice. Since 2021 I have been freelancing as an independent video editor. I am fascinated with human behavior. I love marketing and sales. I am a strategist. I like to look at things from the top down. What I can do for you: - Help you with marketing and advertising. The hardest thing about marketing is seeing through the noise. Let me be your marketing guide. - Help you with your video production. Producing and editing videos is harder than it looks. I am happy to share my experience with you. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #LeonHornemann #TheLibertyCornerpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Leon Hornemann, The Liberty Corner podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/u-p40dpMp_s

汝の神ヱホバの名を妄に口にあぐべからず あなたは、あなたの神、主の名をみだりに唱えてはならない A series of writing famous Bible verses Exodus Chapter 20 Verse 7 You shall not take the name of the Lord your God in vain

抑この言は汝らには虚しき言にあらず是は汝らの生命なり これは、あなたがたにとって空しい言葉ではなく、あなたがたの命だからである A series of writing famous Bible quotations Deuteronomy 32:47 For these are no idle words to you, but your life.

汝等宜く聖あるべし其は我ヱホバ汝らの神聖あればなり 聖なる者となりなさい。あなたがたの神、主である私が聖なる者だからである A series of writing famous Bible quotations Leviticus 19:2 Be holy, for I the Lord your God am holy.

A Learning Effect Team creation. Episode #45 with guest Richard Blank. The Learning Reinvented Podcast. The Learning Reinvented Podcast aims to bring a variety of new and different voices to talk about the current and future state of learning at work. We want our conversations to be though provoking, useful and real world. We appreciate your thoughts and feedback to help achieve this. In this episode host James Poletyllo speaks to Richard Blank. Richard is the CEO of Costa Rica’s Call Center. He joins us to talk about his journey which has taken him from his childhood roots in Philadelphia to running a call centre business in Costa Rica. Along the way he has shared his knowledge and trained over 10 000 bilingual telemarketers. He shares with us the approaches he uses and advocates, the lessons he has learnt along the way and his philosophy on leadership and Setting Up Business Within a Different Culture. https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH The Learning Effect’s vision is to help companies create purposeful, consumer grade learning experiences which help you deliver your business goals and your team realise their potential. If you are looking to change your companies learning or for new learning technologies we should be your first call. The Learning Reinvented Podcast brought to you by the team at The Learning Effect. This podcast is based around all things learning, but with a difference. We've designed the podcast to provoke conversation and help drive change in the world of learning. We won't be speaking with the usual suspects, instead will be speaking with innovative players in the learning space, as well as those who are new to it. In addition to this podcast, we also have a Community aimed at learning professionals to collaborate and share best practice. MAKING LEARNING BETTER Part of our wider mission is to help re-shape the learning industry and support the development of learning professionals and the sharing and creation of new ideas, approaches and solutions. We do this through regular blogs and our fortnightly podcast, The Learning Reinvented Podcast. About the Host - James Poletyllo James is one of the founding director's of The Learning Effect. With 20 years experience of leading learning functions in a variety of industries he is now focused on helping organisations create consumer grade learning experiences which deliver results and performance. He is passionate about making a difference and is on a mission to change the future of learning at work for the good of every employee. WHO WE ARE Our mission is to support learning teams in delivering great learning experiences for their organisations. Founded by James Poletyllo and Katie Godden in 2019, The Learning Effect have helped businesses, in multiple sectors, reimagine and transform their learning offering. James and Katie have over 35 years combined in-house experience, so they understand the everyday challenges you face. WHAT WE DO Our first step is to talk to you to understand what you want to achieve, this includes timelines and budgets. From here, we’ll then have a Discovery Session which allows us to find out how your team and business work and what your key objectives are. This allows us to formulate an Action Plan and move into the Project Phase. Each client has different requirements, so the Project Phase will look different for everyone. James Poletyllo and Katie Godden had independently developed successful learning careers, each working for various companies, amassing a combined 35+ years’ experience. In 2018, they began working together and noticed a gap in the market. While many tools existed for providing learning, few companies supported learning teams. ?With a passion for creating effective learning journeys and transforming the learning process, they founded The Learning Effect in 2019. ?Using their extensive internal experience and a deep understanding of their clients' challenges, The Learning Effect has helped numerous companies transform the way they deliver learning. Part of their wider mission to help re-shape the learning industry, James and Katie created The Learning Reinvented Podcast in 2021. This podcast has a variety of different guests who join the hosts to talk learning! 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #JamesPoletyllo #LearningReinventedPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow James Poletyllo, Learning Reinvented Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH

A Learning Effect Team creation. Episode #45 with guest Richard Blank. The Learning Reinvented Podcast. The Learning Reinvented Podcast aims to bring a variety of new and different voices to talk about the current and future state of learning at work. We want our conversations to be though provoking, useful and real world. We appreciate your thoughts and feedback to help achieve this. In this episode host James Poletyllo speaks to Richard Blank. Richard is the CEO of Costa Rica’s Call Center. He joins us to talk about his journey which has taken him from his childhood roots in Philadelphia to running a call centre business in Costa Rica. Along the way he has shared his knowledge and trained over 10 000 bilingual telemarketers. He shares with us the approaches he uses and advocates, the lessons he has learnt along the way and his philosophy on leadership and Setting Up Business Within a Different Culture. https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH The Learning Effect’s vision is to help companies create purposeful, consumer grade learning experiences which help you deliver your business goals and your team realise their potential. If you are looking to change your companies learning or for new learning technologies we should be your first call. The Learning Reinvented Podcast brought to you by the team at The Learning Effect. This podcast is based around all things learning, but with a difference. We've designed the podcast to provoke conversation and help drive change in the world of learning. We won't be speaking with the usual suspects, instead will be speaking with innovative players in the learning space, as well as those who are new to it. In addition to this podcast, we also have a Community aimed at learning professionals to collaborate and share best practice. MAKING LEARNING BETTER Part of our wider mission is to help re-shape the learning industry and support the development of learning professionals and the sharing and creation of new ideas, approaches and solutions. We do this through regular blogs and our fortnightly podcast, The Learning Reinvented Podcast. About the Host - James Poletyllo James is one of the founding director's of The Learning Effect. With 20 years experience of leading learning functions in a variety of industries he is now focused on helping organisations create consumer grade learning experiences which deliver results and performance. He is passionate about making a difference and is on a mission to change the future of learning at work for the good of every employee. WHO WE ARE Our mission is to support learning teams in delivering great learning experiences for their organisations. Founded by James Poletyllo and Katie Godden in 2019, The Learning Effect have helped businesses, in multiple sectors, reimagine and transform their learning offering. James and Katie have over 35 years combined in-house experience, so they understand the everyday challenges you face. WHAT WE DO Our first step is to talk to you to understand what you want to achieve, this includes timelines and budgets. From here, we’ll then have a Discovery Session which allows us to find out how your team and business work and what your key objectives are. This allows us to formulate an Action Plan and move into the Project Phase. Each client has different requirements, so the Project Phase will look different for everyone. James Poletyllo and Katie Godden had independently developed successful learning careers, each working for various companies, amassing a combined 35+ years’ experience. In 2018, they began working together and noticed a gap in the market. While many tools existed for providing learning, few companies supported learning teams. ?With a passion for creating effective learning journeys and transforming the learning process, they founded The Learning Effect in 2019. ?Using their extensive internal experience and a deep understanding of their clients' challenges, The Learning Effect has helped numerous companies transform the way they deliver learning. Part of their wider mission to help re-shape the learning industry, James and Katie created The Learning Reinvented Podcast in 2021. This podcast has a variety of different guests who join the hosts to talk learning! 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #JamesPoletyllo #LearningReinventedPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow James Poletyllo, Learning Reinvented Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/VzLwfIGXfos?si=VAWclb2vF_sT6kyH

聖書の名言を筆で書いてみるシリーズ マタイによる福音書　6章1節 自分の義を、見られるために人の前で行わないように、注意しなさい A series of writing famous Bible verses with a brush Matthew 6:1 Take heed that you do not practice your righteousness before men to be seen by them

The Inventive Journey. A Podcast For Entrepreneurs. "Fortune Favors The Brave" with Richard Blank. Welcome to The Inventive Journey podcast, where we dive into the fascinating stories of startup and small business owners. Join us as we explore the twists and turns of their journey, from the halls of high school to the challenges and triumphs of today. Get inspired, gain insights, and learn from the experiences of entrepreneurs who dared to dream and turned their ideas into reality. Tune in for captivating conversations, valuable lessons, and the secrets behind building a successful venture. Subscribe now and embark on an inventive journey of your own!" Take a journey with different entrepreneurs and inventors on their path to startups and small businesses to hear their ups and downs, their successes and failures, and how their journey has been on the startup road. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want. https://youtu.be/tsmSN5MvMDM Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you. We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives. In addition to having extensive legal experience: - Our attorneys have startup experience to offer both legal and startup advice - We offer transparent pricing with flat fees - We offer affordable options specifically tailored to each business's plans and goals WHAT MAKES MILLER IP "THE STARTUP LAWYERS" Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses. Our Approach: At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile. Services We Offer: Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations. Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill. Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently. Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights. Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights. Why Choose Miller IP Law: Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor. Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints. Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options. Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality. Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help. We got tired of watching startups and small businesses being taken advantage of, so..... We decided to do something about it! True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest. Our revolutionary way of doing things: 1) Provides you with a clear understanding of what you need 2) Know how much things cost before you get started Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets. Greatest Professional Mentor My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property. BYU & Case Western Reserve ALUMNI Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MillerIPLaw #DevinMiller #Inventivejourneypodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow miller ip law, Devin Miller, The inventive journey podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, The Inventive Journey. A Podcast For Entrepreneurs. Get inspired and gain insights with Richard Blank. https://youtu.be/tsmSN5MvMDM

The Inventive Journey. A Podcast For Entrepreneurs. "Fortune Favors The Brave" with Richard Blank. Welcome to The Inventive Journey podcast, where we dive into the fascinating stories of startup and small business owners. Join us as we explore the twists and turns of their journey, from the halls of high school to the challenges and triumphs of today. Get inspired, gain insights, and learn from the experiences of entrepreneurs who dared to dream and turned their ideas into reality. Tune in for captivating conversations, valuable lessons, and the secrets behind building a successful venture. Subscribe now and embark on an inventive journey of your own!" Take a journey with different entrepreneurs and inventors on their path to startups and small businesses to hear their ups and downs, their successes and failures, and how their journey has been on the startup road. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want. Fortune favors the brave. Those who take risks often reap great rewards; those who are courageous are often the most successful. Take a chance in order to get what you want. https://youtu.be/tsmSN5MvMDM Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you. We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives. In addition to having extensive legal experience: - Our attorneys have startup experience to offer both legal and startup advice - We offer transparent pricing with flat fees - We offer affordable options specifically tailored to each business's plans and goals WHAT MAKES MILLER IP "THE STARTUP LAWYERS" Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses. Our Approach: At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile. Services We Offer: Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations. Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill. Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently. Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights. Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights. Why Choose Miller IP Law: Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor. Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints. Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options. Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality. Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help. We got tired of watching startups and small businesses being taken advantage of, so..... We decided to do something about it! True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest. Our revolutionary way of doing things: 1) Provides you with a clear understanding of what you need 2) Know how much things cost before you get started Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets. Greatest Professional Mentor My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property. BYU & Case Western Reserve ALUMNI Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MillerIPLaw #DevinMiller #Inventivejourneypodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow miller ip law, Devin Miller, The inventive journey podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, The Inventive Journey. A Podcast For Entrepreneurs. Get inspired and gain insights with Richard Blank. https://youtu.be/tsmSN5MvMDM

The Inventive Growth podcast with Devin Miller. Priceless Advice For Entrepreneurs by Richard Blank. Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world! I'm typically affected most by the actions of third parties, a consequence I willingly accepted when I signed up for this journey. The toll includes stress, late nights, and early mornings, but what truly concerns me is the disappointment from individuals I've invested in or relied upon who don't follow through. While I don't expect lifelong commitment, certain responsibilities are crucial. My current focus is on my own well-being, resilience, and the need to decompress. I make time for myself by working out in the mornings, washing my convertible on Sundays, and indulging in my passion for classic pinball machines. Most importantly, I've learned not to be too hard on myself. "Balancing Commitments and Self-Care" Growth Advice For Entrepreneurs w/ Richard Blank https://youtu.be/Bpd6Yote8nY Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you. We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives. In addition to having extensive legal experience: - Our attorneys have startup experience to offer both legal and startup advice - We offer transparent pricing with flat fees - We offer affordable options specifically tailored to each business's plans and goals WHAT MAKES MILLER IP "THE STARTUP LAWYERS" Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses. Our Approach: At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile. Services We Offer: Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations. Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill. Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently. Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights. Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights. Why Choose Miller IP Law: Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor. Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints. Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options. Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality. Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help. We got tired of watching startups and small businesses being taken advantage of, so..... We decided to do something about it! True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest. Our revolutionary way of doing things: 1) Provides you with a clear understanding of what you need 2) Know how much things cost before you get started Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets. Greatest Professional Mentor My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property. BYU & Case Western Reserve ALUMNI Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MillerIPLaw #DevinMiller #Inventivegrowthpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow miller ip law, Devin Miller, The inventive growth podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/Bpd6Yote8nY

The Inventive Growth podcast with Devin Miller. Priceless Advice For Entrepreneurs by Richard Blank. Welcome to 'The Inventive Growth' podcast, where we dive deep into the inspiring journeys of startup and small business owners who've paved their way to success. Join us as we uncover the strategies, challenges, and breakthrough moments that propelled their businesses forward. Get ready to be inspired and learn from the best in the business world! I'm typically affected most by the actions of third parties, a consequence I willingly accepted when I signed up for this journey. The toll includes stress, late nights, and early mornings, but what truly concerns me is the disappointment from individuals I've invested in or relied upon who don't follow through. While I don't expect lifelong commitment, certain responsibilities are crucial. My current focus is on my own well-being, resilience, and the need to decompress. I make time for myself by working out in the mornings, washing my convertible on Sundays, and indulging in my passion for classic pinball machines. Most importantly, I've learned not to be too hard on myself. "Balancing Commitments and Self-Care" Growth Advice For Entrepreneurs w/ Richard Blank https://youtu.be/Bpd6Yote8nY Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you. We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives. In addition to having extensive legal experience: - Our attorneys have startup experience to offer both legal and startup advice - We offer transparent pricing with flat fees - We offer affordable options specifically tailored to each business's plans and goals WHAT MAKES MILLER IP "THE STARTUP LAWYERS" Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses. Our Approach: At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile. Services We Offer: Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations. Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill. Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently. Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights. Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights. Why Choose Miller IP Law: Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor. Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints. Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options. Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality. Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help. We got tired of watching startups and small businesses being taken advantage of, so..... We decided to do something about it! True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest. Our revolutionary way of doing things: 1) Provides you with a clear understanding of what you need 2) Know how much things cost before you get started Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets. Greatest Professional Mentor My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property. BYU & Case Western Reserve ALUMNI Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MillerIPLaw #DevinMiller #Inventivegrowthpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow miller ip law, Devin Miller, The inventive growth podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/Bpd6Yote8nY

The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurdles, triumphs, and lessons learned along the way, providing inspiration and practical insights for anyone looking to embark on their own business venture. "Inventive Founder" is the go-to podcast for stories of innovation, resilience, and the spirit Just not take it personal. I think the first time I experienced my first agent leaving me after investing so much time in them, it crushed me. But then the philosophy of 'me today, you tomorrow' kicked in. I'm not still at the first job I had back in Philadelphia working on Delaware Avenue. No, I'm not there anymore. People go through different stages, and they can move forward. And this is what I do know: if I fulfilled my obligation to them by respecting them, giving them stable employment, and investing in them, the outcome is okay with me because I just don't know, what's happening in their personal lives. There could be something that's influencing their decision that they're not telling me about. Explore the podcast The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it. https://youtu.be/kO1acJUQ7xE Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you. We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives. In addition to having extensive legal experience: - Our attorneys have startup experience to offer both legal and startup advice - We offer transparent pricing with flat fees - We offer affordable options specifically tailored to each business's plans and goals WHAT MAKES MILLER IP "THE STARTUP LAWYERS" Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses. Our Approach: At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile. Services We Offer: Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations. Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill. Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently. Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights. Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights. Why Choose Miller IP Law: Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor. Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints. Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options. Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality. Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help. We got tired of watching startups and small businesses being taken advantage of, so..... We decided to do something about it! True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest. Our revolutionary way of doing things: 1) Provides you with a clear understanding of what you need 2) Know how much things cost before you get started Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets. Greatest Professional Mentor My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property. BYU & Case Western Reserve ALUMNI Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MillerIPLaw #DevinMiller #InventiveFounderpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow miller ip law, Devin Miller, The inventive founder podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, The Inventive Founder podcast created by Miller IP Law "Not Take It Personal" from CEO Richard Blank https://youtu.be/kO1acJUQ7xE

The Inventive Founder podcast created by Miller IP. The "Just Not Take It Personal" business technique from Richard Blank The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurdles, triumphs, and lessons learned along the way, providing inspiration and practical insights for anyone looking to embark on their own business venture. "Inventive Founder" is the go-to podcast for stories of innovation, resilience, and the spirit Just not take it personal. I think the first time I experienced my first agent leaving me after investing so much time in them, it crushed me. But then the philosophy of 'me today, you tomorrow' kicked in. I'm not still at the first job I had back in Philadelphia working on Delaware Avenue. No, I'm not there anymore. People go through different stages, and they can move forward. And this is what I do know: if I fulfilled my obligation to them by respecting them, giving them stable employment, and investing in them, the outcome is okay with me because I just don't know, what's happening in their personal lives. There could be something that's influencing their decision that they're not telling me about. Explore the podcast The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it. https://youtu.be/kO1acJUQ7xE Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you. We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives. In addition to having extensive legal experience: - Our attorneys have startup experience to offer both legal and startup advice - We offer transparent pricing with flat fees - We offer affordable options specifically tailored to each business's plans and goals WHAT MAKES MILLER IP "THE STARTUP LAWYERS" Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses. Our Approach: At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile. Services We Offer: Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations. Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill. Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently. Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights. Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights. Why Choose Miller IP Law: Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor. Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints. Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options. Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality. Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help. We got tired of watching startups and small businesses being taken advantage of, so..... We decided to do something about it! True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest. Our revolutionary way of doing things: 1) Provides you with a clear understanding of what you need 2) Know how much things cost before you get started Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets. Greatest Professional Mentor My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property. BYU & Case Western Reserve ALUMNI Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MillerIPLaw #DevinMiller #InventiveFounderpodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow miller ip law, Devin Miller, The inventive founder podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, The Inventive Founder podcast created by Miller IP Law "Not Take It Personal" from CEO Richard Blank https://youtu.be/kO1acJUQ7xE

Famous People 35 #Idol #TheBest #Awesome

Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it. Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you. We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives. https://youtu.be/fWpandBrocY In addition to having extensive legal experience: - Our attorneys have startup experience to offer both legal and startup advice - We offer transparent pricing with flat fees - We offer affordable options specifically tailored to each business's plans and goals WHAT MAKES MILLER IP "THE STARTUP LAWYERS" Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses. Our Approach: At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile. Services We Offer: Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations. Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill. Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently. Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights. Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights. Why Choose Miller IP Law: Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor. Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints. Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options. Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality. Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help. We got tired of watching startups and small businesses being taken advantage of, so..... We decided to do something about it! True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest. Our revolutionary way of doing things: 1) Provides you with a clear understanding of what you need 2) Know how much things cost before you get started Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets. Greatest Professional Mentor My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property. BYU & Case Western Reserve ALUMNI Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MillerIPLaw #DevinMiller #Theinventiveexpertspodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Miller IP Law, Devin Miller, The inventive experts podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/fWpandBrocY

Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it. Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you. We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives. https://youtu.be/fWpandBrocY In addition to having extensive legal experience: - Our attorneys have startup experience to offer both legal and startup advice - We offer transparent pricing with flat fees - We offer affordable options specifically tailored to each business's plans and goals WHAT MAKES MILLER IP "THE STARTUP LAWYERS" Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses. Our Approach: At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile. Services We Offer: Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations. Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill. Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently. Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights. Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights. Why Choose Miller IP Law: Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor. Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints. Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options. Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality. Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help. We got tired of watching startups and small businesses being taken advantage of, so..... We decided to do something about it! True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest. Our revolutionary way of doing things: 1) Provides you with a clear understanding of what you need 2) Know how much things cost before you get started Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets. Greatest Professional Mentor My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property. BYU & Case Western Reserve ALUMNI Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MillerIPLaw #DevinMiller #Theinventiveexpertspodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Miller IP Law, Devin Miller, The inventive experts podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/fWpandBrocY

Miller IP Law presents The Inventive Experts Podcast. Art Of Speech Expert Advice For Entrepreneurs with Richard Blank The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed their crafts and they believe in it. Welcome to Miller IP Law - your friendly partner in safeguarding innovation for startups, side hustles, and small businesses! We're not your traditional law firm - we're all about making legal protection accessible and approachable for entrepreneurs like you. We are a nontraditional law firm focused on helping startups, small businesses, garage inventors, side hustles, and individuals protect and grow their businesses with affordable patents to protect inventions, trademarks to protect brands, and copyrights to protect creatives. https://youtu.be/fWpandBrocY In addition to having extensive legal experience: - Our attorneys have startup experience to offer both legal and startup advice - We offer transparent pricing with flat fees - We offer affordable options specifically tailored to each business's plans and goals WHAT MAKES MILLER IP "THE STARTUP LAWYERS" Our attorneys focus on the clients other patent and trademark law firms ignore, startups & small businesses. Our Approach: At Miller IP Law, we understand that navigating the legal landscape can be daunting, especially for small businesses and startups. That's why we're committed to providing a warm, welcoming atmosphere where you feel comfortable discussing your ideas and concerns. Our team is passionate about innovation and dedicated to helping you protect your intellectual property with a smile. Services We Offer: Patent Drafting and Prosecution: Have a groundbreaking idea? We'll help you draft and prosecute patents to protect your innovations. Trademark Registration: Your brand is your identity. Let us assist you in registering trademarks to safeguard your brand reputation and goodwill. Portfolio Management: Managing your intellectual property portfolio can be overwhelming. We'll handle it for you efficiently. Licensing Agreements: Want to monetize your intellectual property? We'll help negotiate licensing agreements to maximize your revenue while protecting your rights. Litigation Support: In the unfortunate event of infringement disputes, our experienced team will provide expert litigation support to defend your intellectual property rights. Why Choose Miller IP Law: Friendly Expertise: Our team of experienced attorneys combines legal expertise with a friendly, approachable demeanor. Tailored Solutions: We offer personalized solutions tailored to your specific needs and budgetary constraints. Transparent Communication: No legal jargon here! We believe in clear, transparent communication, ensuring you fully understand your options. Cost-Effective Services: Protecting your intellectual property shouldn't break the bank. We offer cost-effective services designed to provide value without compromising quality. Other firms spend 85% of their time on their top few clients, 11% on lunch, and ONLY 4% on the hundreds of small businesses and startups that really need their help. We got tired of watching startups and small businesses being taken advantage of, so..... We decided to do something about it! True, we do have a few larger clients (who love our low prices and flat fees), but we devote our focus where it is needed, not on who is the largest. Our revolutionary way of doing things: 1) Provides you with a clear understanding of what you need 2) Know how much things cost before you get started Miller IP Law was founded by Devin Miller, a patent attorney that lives in Utah. As Devin worked for a large law firm helping fortune 100 clients with their intellectual property, he realized that there was not a good resource out there to help start-ups and small businesses understand intellectual property, including patents, trademarks, and copyrights. As a small business owner, Devin wanted to provide a resource for start-ups and small businesses where they could learn about patents, trademarks, and copyrights and how they relate to business to help small business owners like himself build value into their business and protect their assets. Greatest Professional Mentor My dad has been my greatest professional mentor. Growing up, he was heavily involved in multiple startups. I grew up watching him experience the joy of success and the downsides of failure. He taught me everything he knows and has fostered my passion for helping people like him with their intellectual property. BYU & Case Western Reserve ALUMNI Devin was raised in Utah. He went to BYU (Provo, Utah) to get a double major in Electrical Engineering (EE) and Mandarin Chinese. He then went to Case Western Reserve University (Cleveland, Ohio) to get dual degrees, a Masters in Business Administration (MBA) and a law degree (JD). Devin now lives in the small town of Mountain Green, Utah. Devin is also a father of 4 children and has been married to his college sweetheart for 10 years. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MillerIPLaw #DevinMiller #Theinventiveexpertspodcast, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Miller IP Law, Devin Miller, The inventive experts podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/fWpandBrocY

The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company culture, navigating difficult conversations and more. Find all the no-nonsense HR and Management advice you need. Wendy Sellers and ** engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them. They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture. https://youtu.be/-1-vJAUMJHQ As seen in USA Today and International Business Times, Wendy Sellers, The HR Lady, a seasoned HR consultant, educator, and author, delves into the core of management challenges, leadership development, and becoming an employer of choice with authenticity and a refreshing directness. Wendy’s no-nonsense attitude, and her co-host ** are here to spice up your management game. **, who is a rockstar and event emcee with an amazing radio voice, and many expert guests offer actionable strategies and a touch of humor to lighten the load. Tune in to transform the way you think about HR, management, and leadership. Whether you are an HR professional, a manager looking to enhance your leadership skills, or someone interested in the complexities of workplace management, “The HR Lady” is your go-to resource for expert insights and real-world solutions. Craving more? Dive into their “HR Empowerment” podcast (by Aurora Training Advantage) for deeper discussions in a 5-day series format. Wendy Sellers, The HR Lady The needs of business today have changed. Even if your main priority is the bottom line (which it should be), business owners and managers need to understand about the relationships where people feel respected, valued, and trusted are the main items that drive the bottom line (into the red or green). Wendy Sellers, The HR Lady®, can help! Wendy offers expert HR advice, management training and conference speaking to handle pesky employee challenges while becoming and staying an employer of choice. Attract. Retain. Repeat. www.thehrlady.com Wendy Sellers, Wendy The HR Lady, The HR Lady, HR consultant, HR advisor, Retention, Employee Retention, Engagement, Employee Engagement, Management Training Program, Management Training, Training Consultant, Manager Training Topics, Management Books, Manager Training Subscribe to my YouTube channel here @managertrainingtopics As seen In USA Today and International Business Times, I am Wendy Sellers, The HR Lady®. After completing my undergraduate degree early and then my master’s degree in healthcare administration in Northeastern Pennsylvania, I headed to the sunshine state of Florida to start my career. I wasn’t sure what that meant yet because I was not thrilled with the slow pace of healthcare administration. Well, I was in an elevator with my paper resume in hand, headed to an interview when a woman got in and asked if I could do Human Resources, and I told her I probably could figure it out. This was because I had hands-on experience in both retail and restaurant management, which involved managing employees. It turns out she was a recruiter and had a role for me at a small architectural engineering firm in the Orlando area of Florida. Let me tell you that those first two degrees did not prepare me for dealing with employees. However, they did prepare me for a boatload of compliance nightmares and critical thinking. I eventually returned to school again to get a master’s in human resources and a handful of HR-related certifications and licensures, too. That small firm grew organically and then through mergers and acquisitions. It grew across the nation and the world. I was fortunate to have an amazing set of leaders there that allowed me to grow. I now have over 25 years of experience in supervisor and manager training, HR education and operations, corporate culture, recruiting, downsizing, change management, and strategy - to name a few. My sometimes painful experience has been acquired at companies of different categories, sizes, and ownership types. This includes for-profits, non-profits, government agencies, and defense contractors. Now, I aim to guide you, and therefore your company, through periods of growth and change using uncomplicated training, direct and to-the-point advisory services, and easy-to-access HR tools and resources. My straightforward style means I do not sugar-coat things (respectfully, of course). I believe that people are a company’s greatest asset and should be treated as such. That means training and empowering managers, supervisors, and employees to be successful in their roles. I train administrators on HR compliance and managers on the rest: the people part, from hiring to termination. My vision is "To help leaders create successful companies that employees do not desperately want a vacation from." Why? Well, because I desire to be the change I want to see in this world. It is great to meet you. Ask me anything! 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheHRLadypodcast #WendySellers #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Wendy Sellers, The HR Lady podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/-1-vJAUMJHQ

The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company culture, navigating difficult conversations and more. Find all the no-nonsense HR and Management advice you need. Wendy Sellers and ** engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them. They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture. https://youtu.be/-1-vJAUMJHQ As seen in USA Today and International Business Times, Wendy Sellers, The HR Lady, a seasoned HR consultant, educator, and author, delves into the core of management challenges, leadership development, and becoming an employer of choice with authenticity and a refreshing directness. Wendy’s no-nonsense attitude, and her co-host ** are here to spice up your management game. **, who is a rockstar and event emcee with an amazing radio voice, and many expert guests offer actionable strategies and a touch of humor to lighten the load. Tune in to transform the way you think about HR, management, and leadership. Whether you are an HR professional, a manager looking to enhance your leadership skills, or someone interested in the complexities of workplace management, “The HR Lady” is your go-to resource for expert insights and real-world solutions. Craving more? Dive into their “HR Empowerment” podcast (by Aurora Training Advantage) for deeper discussions in a 5-day series format. Wendy Sellers, The HR Lady The needs of business today have changed. Even if your main priority is the bottom line (which it should be), business owners and managers need to understand about the relationships where people feel respected, valued, and trusted are the main items that drive the bottom line (into the red or green). Wendy Sellers, The HR Lady®, can help! Wendy offers expert HR advice, management training and conference speaking to handle pesky employee challenges while becoming and staying an employer of choice. Attract. Retain. Repeat. www.thehrlady.com Wendy Sellers, Wendy The HR Lady, The HR Lady, HR consultant, HR advisor, Retention, Employee Retention, Engagement, Employee Engagement, Management Training Program, Management Training, Training Consultant, Manager Training Topics, Management Books, Manager Training Subscribe to my YouTube channel here @managertrainingtopics As seen In USA Today and International Business Times, I am Wendy Sellers, The HR Lady®. After completing my undergraduate degree early and then my master’s degree in healthcare administration in Northeastern Pennsylvania, I headed to the sunshine state of Florida to start my career. I wasn’t sure what that meant yet because I was not thrilled with the slow pace of healthcare administration. Well, I was in an elevator with my paper resume in hand, headed to an interview when a woman got in and asked if I could do Human Resources, and I told her I probably could figure it out. This was because I had hands-on experience in both retail and restaurant management, which involved managing employees. It turns out she was a recruiter and had a role for me at a small architectural engineering firm in the Orlando area of Florida. Let me tell you that those first two degrees did not prepare me for dealing with employees. However, they did prepare me for a boatload of compliance nightmares and critical thinking. I eventually returned to school again to get a master’s in human resources and a handful of HR-related certifications and licensures, too. That small firm grew organically and then through mergers and acquisitions. It grew across the nation and the world. I was fortunate to have an amazing set of leaders there that allowed me to grow. I now have over 25 years of experience in supervisor and manager training, HR education and operations, corporate culture, recruiting, downsizing, change management, and strategy - to name a few. My sometimes painful experience has been acquired at companies of different categories, sizes, and ownership types. This includes for-profits, non-profits, government agencies, and defense contractors. Now, I aim to guide you, and therefore your company, through periods of growth and change using uncomplicated training, direct and to-the-point advisory services, and easy-to-access HR tools and resources. My straightforward style means I do not sugar-coat things (respectfully, of course). I believe that people are a company’s greatest asset and should be treated as such. That means training and empowering managers, supervisors, and employees to be successful in their roles. I train administrators on HR compliance and managers on the rest: the people part, from hiring to termination. My vision is "To help leaders create successful companies that employees do not desperately want a vacation from." Why? Well, because I desire to be the change I want to see in this world. It is great to meet you. Ask me anything! 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheHRLadypodcast #WendySellers #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Wendy Sellers, The HR Lady podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/-1-vJAUMJHQ

The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company culture, navigating difficult conversations and more. Find all the no-nonsense HR and Management advice you need. Wendy Sellers and ** engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them. They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture. https://youtu.be/-1-vJAUMJHQ As seen in USA Today and International Business Times, Wendy Sellers, The HR Lady, a seasoned HR consultant, educator, and author, delves into the core of management challenges, leadership development, and becoming an employer of choice with authenticity and a refreshing directness. Wendy’s no-nonsense attitude, and her co-host ** are here to spice up your management game. **, who is a rockstar and event emcee with an amazing radio voice, and many expert guests offer actionable strategies and a touch of humor to lighten the load. Tune in to transform the way you think about HR, management, and leadership. Whether you are an HR professional, a manager looking to enhance your leadership skills, or someone interested in the complexities of workplace management, “The HR Lady” is your go-to resource for expert insights and real-world solutions. Craving more? Dive into their “HR Empowerment” podcast (by Aurora Training Advantage) for deeper discussions in a 5-day series format. Wendy Sellers, The HR Lady The needs of business today have changed. Even if your main priority is the bottom line (which it should be), business owners and managers need to understand about the relationships where people feel respected, valued, and trusted are the main items that drive the bottom line (into the red or green). Wendy Sellers, The HR Lady®, can help! Wendy offers expert HR advice, management training and conference speaking to handle pesky employee challenges while becoming and staying an employer of choice. Attract. Retain. Repeat. www.thehrlady.com Wendy Sellers, Wendy The HR Lady, The HR Lady, HR consultant, HR advisor, Retention, Employee Retention, Engagement, Employee Engagement, Management Training Program, Management Training, Training Consultant, Manager Training Topics, Management Books, Manager Training Subscribe to my YouTube channel here @managertrainingtopics As seen In USA Today and International Business Times, I am Wendy Sellers, The HR Lady®. After completing my undergraduate degree early and then my master’s degree in healthcare administration in Northeastern Pennsylvania, I headed to the sunshine state of Florida to start my career. I wasn’t sure what that meant yet because I was not thrilled with the slow pace of healthcare administration. Well, I was in an elevator with my paper resume in hand, headed to an interview when a woman got in and asked if I could do Human Resources, and I told her I probably could figure it out. This was because I had hands-on experience in both retail and restaurant management, which involved managing employees. It turns out she was a recruiter and had a role for me at a small architectural engineering firm in the Orlando area of Florida. Let me tell you that those first two degrees did not prepare me for dealing with employees. However, they did prepare me for a boatload of compliance nightmares and critical thinking. I eventually returned to school again to get a master’s in human resources and a handful of HR-related certifications and licensures, too. That small firm grew organically and then through mergers and acquisitions. It grew across the nation and the world. I was fortunate to have an amazing set of leaders there that allowed me to grow. I now have over 25 years of experience in supervisor and manager training, HR education and operations, corporate culture, recruiting, downsizing, change management, and strategy - to name a few. My sometimes painful experience has been acquired at companies of different categories, sizes, and ownership types. This includes for-profits, non-profits, government agencies, and defense contractors. Now, I aim to guide you, and therefore your company, through periods of growth and change using uncomplicated training, direct and to-the-point advisory services, and easy-to-access HR tools and resources. My straightforward style means I do not sugar-coat things (respectfully, of course). I believe that people are a company’s greatest asset and should be treated as such. That means training and empowering managers, supervisors, and employees to be successful in their roles. I train administrators on HR compliance and managers on the rest: the people part, from hiring to termination. My vision is "To help leaders create successful companies that employees do not desperately want a vacation from." Why? Well, because I desire to be the change I want to see in this world. It is great to meet you. Ask me anything! 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheHRLadypodcast #WendySellers #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Wendy Sellers, The HR Lady podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/-1-vJAUMJHQ

Aftermovie from Famous Food Festival 2022 at Tanger Outlets in Deer Park, NY

Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights. In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building. Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology. https://youtu.be/m4zPlCaePJI Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection! Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference. He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work. He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work. The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want. Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels. Liam Martin The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know. My Projects: Time Doctor TimeDoctor.com is one of the worlds leading time tracking software for remote teams. We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity. Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them. Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective. Running Remote Conference Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders. Check it out at www.runningremote.com Running Remote Book The Running Remote book is focused on asynchronous, remote work methodology. In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways. Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance. Uncover people, technology and operational insights with full access to premium features and unlimited users and groups. Use your newly gain insights to help your teams be more effective and identify gaps Prevent burnout, increase engagement through people and operational process optimisations Gain access to on-demand resources, webinars to guide you and your team Shared with Public Improve your team's productivity & performance Actionable insights to boost visibility, processes and profitability across all teams Integrated time management Reduce operational costs Streamline inefficient process Ensure organisational compliance Your productivity lens for your team Take the guesswork out of managing remote teams No more worrying or awkward conversations about whether your remote or hybrid teams are working. Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus. Interactive time tracking software Silent time tracking software Real-time dashboards Screenshots Your productivity lens for managers Spot work bottlenecks & team burnout Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover. Timeline report Project and task management Team productivity ratings Work-life balance metrics Keep teams on track and money in your pocket Protect your teams, profits, and business outcomes. Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics. Payroll reporting Tool usage Web & app usage reports Executive dashboard Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin. https://youtu.be/m4zPlCaePJI

Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights. In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building. Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology. https://youtu.be/m4zPlCaePJI Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection! Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference. He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work. He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work. The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want. Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels. Liam Martin The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know. My Projects: Time Doctor TimeDoctor.com is one of the worlds leading time tracking software for remote teams. We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity. Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them. Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective. Running Remote Conference Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders. Check it out at www.runningremote.com Running Remote Book The Running Remote book is focused on asynchronous, remote work methodology. In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways. Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance. Uncover people, technology and operational insights with full access to premium features and unlimited users and groups. Use your newly gain insights to help your teams be more effective and identify gaps Prevent burnout, increase engagement through people and operational process optimisations Gain access to on-demand resources, webinars to guide you and your team Shared with Public Improve your team's productivity & performance Actionable insights to boost visibility, processes and profitability across all teams Integrated time management Reduce operational costs Streamline inefficient process Ensure organisational compliance Your productivity lens for your team Take the guesswork out of managing remote teams No more worrying or awkward conversations about whether your remote or hybrid teams are working. Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus. Interactive time tracking software Silent time tracking software Real-time dashboards Screenshots Your productivity lens for managers Spot work bottlenecks & team burnout Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover. Timeline report Project and task management Team productivity ratings Work-life balance metrics Keep teams on track and money in your pocket Protect your teams, profits, and business outcomes. Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics. Payroll reporting Tool usage Web & app usage reports Executive dashboard Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin. https://youtu.be/m4zPlCaePJI

Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights. In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building. Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology. https://youtu.be/m4zPlCaePJI Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection! Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference. He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work. He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work. The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want. Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels. Liam Martin The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know. My Projects: Time Doctor TimeDoctor.com is one of the worlds leading time tracking software for remote teams. We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity. Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them. Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective. Running Remote Conference Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders. Check it out at www.runningremote.com Running Remote Book The Running Remote book is focused on asynchronous, remote work methodology. In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways. Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance. Uncover people, technology and operational insights with full access to premium features and unlimited users and groups. Use your newly gain insights to help your teams be more effective and identify gaps Prevent burnout, increase engagement through people and operational process optimisations Gain access to on-demand resources, webinars to guide you and your team Shared with Public Improve your team's productivity & performance Actionable insights to boost visibility, processes and profitability across all teams Integrated time management Reduce operational costs Streamline inefficient process Ensure organisational compliance Your productivity lens for your team Take the guesswork out of managing remote teams No more worrying or awkward conversations about whether your remote or hybrid teams are working. Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus. Interactive time tracking software Silent time tracking software Real-time dashboards Screenshots Your productivity lens for managers Spot work bottlenecks & team burnout Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover. Timeline report Project and task management Team productivity ratings Work-life balance metrics Keep teams on track and money in your pocket Protect your teams, profits, and business outcomes. Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics. Payroll reporting Tool usage Web & app usage reports Executive dashboard Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin. https://youtu.be/m4zPlCaePJI

Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights. In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building. Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology. https://youtu.be/m4zPlCaePJI Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection! Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference. He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work. He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work. The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want. Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels. Liam Martin The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know. My Projects: Time Doctor TimeDoctor.com is one of the worlds leading time tracking software for remote teams. We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity. Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them. Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective. Running Remote Conference Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders. Check it out at www.runningremote.com Running Remote Book The Running Remote book is focused on asynchronous, remote work methodology. In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways. Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance. Uncover people, technology and operational insights with full access to premium features and unlimited users and groups. Use your newly gain insights to help your teams be more effective and identify gaps Prevent burnout, increase engagement through people and operational process optimisations Gain access to on-demand resources, webinars to guide you and your team Shared with Public Improve your team's productivity & performance Actionable insights to boost visibility, processes and profitability across all teams Integrated time management Reduce operational costs Streamline inefficient process Ensure organisational compliance Your productivity lens for your team Take the guesswork out of managing remote teams No more worrying or awkward conversations about whether your remote or hybrid teams are working. Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus. Interactive time tracking software Silent time tracking software Real-time dashboards Screenshots Your productivity lens for managers Spot work bottlenecks & team burnout Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover. Timeline report Project and task management Team productivity ratings Work-life balance metrics Keep teams on track and money in your pocket Protect your teams, profits, and business outcomes. Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics. Payroll reporting Tool usage Web & app usage reports Executive dashboard Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin. https://youtu.be/m4zPlCaePJI

Time Doctor presents The Future Workforce Podcast by Liam Martin. human interaction nearshore with Richard Blank Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights. In the age of artificial intelligence, Liam Martin sits down with Richard Blank, the founder of Costa Rica's Call Center, to discuss the vital role of human interaction and relationship-building. Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology. https://youtu.be/m4zPlCaePJI Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection! Liam Martin is the co-founder and CMO of Time Doctor and Staff.com — one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the Running Remote Conference. He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work. He is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat, and many other publications specifically targeting the expansion of remote work. The mission statement that feeds all the products and services that Liam is involved with stems from empowering workers to work wherever they want, whenever they want. Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels. Liam Martin The future of work is remote. There is no need to have an office anymore. I can help you transition your company to working remotely or scale your remote organization towards success. If you need help, let me know. My Projects: Time Doctor TimeDoctor.com is one of the worlds leading time tracking software for remote teams. We help companies to be able to manage remote workers just as if they were in the same office, maintaining a high level of productivity. Our goal: To help individuals and organizations to be more productive, to help stop people wasting time on distractions and instead finish what is important to them. Remote workers can easily and quickly track their time so they remain productive, and business owners can relax knowing their team is being effective. Running Remote Conference Running Remote is the largest conference on building and scaling remote teams especially for remote business owners and leaders. Check it out at www.runningremote.com Running Remote Book The Running Remote book is focused on asynchronous, remote work methodology. In this groundbreaking book, entrepreneurial thought leaders share their lessons learned about harnessing the async mindset and growing their businesses remote in the most cost-effective, seamless, and enjoyable ways. Time Doctor is a Workforce Analytics Platform that gives managers actionable insights to improve team productivity and performance. Uncover people, technology and operational insights with full access to premium features and unlimited users and groups. Use your newly gain insights to help your teams be more effective and identify gaps Prevent burnout, increase engagement through people and operational process optimisations Gain access to on-demand resources, webinars to guide you and your team Shared with Public Improve your team's productivity & performance Actionable insights to boost visibility, processes and profitability across all teams Integrated time management Reduce operational costs Streamline inefficient process Ensure organisational compliance Your productivity lens for your team Take the guesswork out of managing remote teams No more worrying or awkward conversations about whether your remote or hybrid teams are working. Keep an eye on everyone from one people analytics dashboard — wherever they are in the world. All with real-time employee data. All without breaking their focus. Interactive time tracking software Silent time tracking software Real-time dashboards Screenshots Your productivity lens for managers Spot work bottlenecks & team burnout Uncover workflows and processes that slow your teams down. Use people analytics to see who’s struggling, overworked, or quietly quitting. Improve employee experience and reduce employee turnover. Timeline report Project and task management Team productivity ratings Work-life balance metrics Keep teams on track and money in your pocket Protect your teams, profits, and business outcomes. Cut down on payroll headaches. Get rid of unused software licenses. And stay compliant with workforce analytics. Payroll reporting Tool usage Web & app usage reports Executive dashboard Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TimeDoctor #TheFutureWorkforcePodcast #LiamMartin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Time Doctor, The Future Workforce Podcast, Liam Martin, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Human interaction nearshore with Richard Blank. Time Doctor presents The Future Workforce Podcast by Liam Martin. https://youtu.be/m4zPlCaePJI

The Finjan Show hosted by Faris Alami. Shining a light on call center ESL sales with Richard Blank. Hosted by Faris Alami, The Finjan Show spotlights Entrepreneurship, Globalization, Leadership, Culture and Community. We share insights from the amazing entrepreneurs and leaders that we work with globally, and guests who shedlight on what we call everyday entrepreneurs. While the world focuses on the millionaire and billionaire, most entrepreneurs and leaders are focused on solving a problem or providing opportunities to the communities in which they work. The Finjan Show shines a light on those that lead an organization that has a positive impact on the community, and those opening a corner store that may serve the community for 5,10, or 20 years. Without feeling it necessary to be RICH with cash, they are RICH in life! https://youtu.be/Pk53qZqK61w ABOUT FARIS ALAMI, FOUNDER & CEO As Founder and CEO of ISM, Faris Alami works with international leaders and entrepreneurs on strategies and implementations, to create an empowering environment for startups and existing businesses to prosper and grow. Yearly host and keynote speaker of the Global Entrepreneurship Week Guest, live on stage during programs and events, shows, and podcast including international, national, and local news channels and social media outlets In the course of his career, Faris has been a special advisor and Entrepreneurial Ecosystem expert with the World Bank, a Business Advisor with Goldman Sachs 10,000 Small Businesses Program, and a Mentor to MBA Students and Entrepreneurs globally. Facilitating economic and workforce development programs on entrepreneurship, small/medium enterprise development, mentorship, and funding, Faris works with high-ranking officials—presidents of countries, ministries, universities, incubators/accelerators, and economic development groups. He also leads the ISM team in supporting entrepreneurs in underserved communities in finding success. His insights into, strategies for, and facilitation of entrepreneurship activities have been sought out by more than 61 leaders of nations and organizations. ISM's programs include training entrepreneurs, trainers, and management teams in supporting entrepreneurs, and in technology, retail, workforce development, leadership, and culture-related programs. Faris founded the non-profit Connecting Dots Globally — a STEMprenuerer program in which high school and university students learn to launch a global technology company. Current Boards: • Automation Alley International Center, Advisory Board • Center For The Study Of Citizenship at Wayne State University • Executive Board of Directors/Vice Chair GlobalTies Detroit • Leadership Oakland, Board of Directors • Franklin University MBA Advisory Board Member • American Lung Association, Board Member • Oakland Livingston Human Service Agency Board Member • George Washington University School of Business Advisory Board Member • U.S. Global Leadership Coalition Michigan Advisory Committee Sample Professional Honors and Awards: • Leader of Leaders Award • Corp! Diversity Business Leader Award • Professional Resource Business Award • KNF Appreciation Award • Global Entrepreneurship Week Host & Keynote Speaker Prior Boards, Committees and Award: • The Oakland County Employment Diversity Council (OCEDC) • Automation Alley Workforce Committee • Troy Chamber of Commerce Workforce Leadership Council 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #FarisAlami #thefinjanshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Faris Alami, the finjan show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/Pk53qZqK61w

The Finjan Show hosted by Faris Alami. Shining a light on call center ESL sales with Richard Blank. Hosted by Faris Alami, The Finjan Show spotlights Entrepreneurship, Globalization, Leadership, Culture and Community. We share insights from the amazing entrepreneurs and leaders that we work with globally, and guests who shedlight on what we call everyday entrepreneurs. While the world focuses on the millionaire and billionaire, most entrepreneurs and leaders are focused on solving a problem or providing opportunities to the communities in which they work. The Finjan Show shines a light on those that lead an organization that has a positive impact on the community, and those opening a corner store that may serve the community for 5,10, or 20 years. Without feeling it necessary to be RICH with cash, they are RICH in life! https://youtu.be/Pk53qZqK61w ABOUT FARIS ALAMI, FOUNDER & CEO As Founder and CEO of ISM, Faris Alami works with international leaders and entrepreneurs on strategies and implementations, to create an empowering environment for startups and existing businesses to prosper and grow. Yearly host and keynote speaker of the Global Entrepreneurship Week Guest, live on stage during programs and events, shows, and podcast including international, national, and local news channels and social media outlets In the course of his career, Faris has been a special advisor and Entrepreneurial Ecosystem expert with the World Bank, a Business Advisor with Goldman Sachs 10,000 Small Businesses Program, and a Mentor to MBA Students and Entrepreneurs globally. Facilitating economic and workforce development programs on entrepreneurship, small/medium enterprise development, mentorship, and funding, Faris works with high-ranking officials—presidents of countries, ministries, universities, incubators/accelerators, and economic development groups. He also leads the ISM team in supporting entrepreneurs in underserved communities in finding success. His insights into, strategies for, and facilitation of entrepreneurship activities have been sought out by more than 61 leaders of nations and organizations. ISM's programs include training entrepreneurs, trainers, and management teams in supporting entrepreneurs, and in technology, retail, workforce development, leadership, and culture-related programs. Faris founded the non-profit Connecting Dots Globally — a STEMprenuerer program in which high school and university students learn to launch a global technology company. Current Boards: • Automation Alley International Center, Advisory Board • Center For The Study Of Citizenship at Wayne State University • Executive Board of Directors/Vice Chair GlobalTies Detroit • Leadership Oakland, Board of Directors • Franklin University MBA Advisory Board Member • American Lung Association, Board Member • Oakland Livingston Human Service Agency Board Member • George Washington University School of Business Advisory Board Member • U.S. Global Leadership Coalition Michigan Advisory Committee Sample Professional Honors and Awards: • Leader of Leaders Award • Corp! Diversity Business Leader Award • Professional Resource Business Award • KNF Appreciation Award • Global Entrepreneurship Week Host & Keynote Speaker Prior Boards, Committees and Award: • The Oakland County Employment Diversity Council (OCEDC) • Automation Alley Workforce Committee • Troy Chamber of Commerce Workforce Leadership Council 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #FarisAlami #thefinjanshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Faris Alami, the finjan show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/Pk53qZqK61w

The Finjan Show hosted by Faris Alami. Shining a light on call center ESL sales with Richard Blank. Hosted by Faris Alami, The Finjan Show spotlights Entrepreneurship, Globalization, Leadership, Culture and Community. We share insights from the amazing entrepreneurs and leaders that we work with globally, and guests who shedlight on what we call everyday entrepreneurs. While the world focuses on the millionaire and billionaire, most entrepreneurs and leaders are focused on solving a problem or providing opportunities to the communities in which they work. The Finjan Show shines a light on those that lead an organization that has a positive impact on the community, and those opening a corner store that may serve the community for 5,10, or 20 years. Without feeling it necessary to be RICH with cash, they are RICH in life! https://youtu.be/Pk53qZqK61w ABOUT FARIS ALAMI, FOUNDER & CEO As Founder and CEO of ISM, Faris Alami works with international leaders and entrepreneurs on strategies and implementations, to create an empowering environment for startups and existing businesses to prosper and grow. Yearly host and keynote speaker of the Global Entrepreneurship Week Guest, live on stage during programs and events, shows, and podcast including international, national, and local news channels and social media outlets In the course of his career, Faris has been a special advisor and Entrepreneurial Ecosystem expert with the World Bank, a Business Advisor with Goldman Sachs 10,000 Small Businesses Program, and a Mentor to MBA Students and Entrepreneurs globally. Facilitating economic and workforce development programs on entrepreneurship, small/medium enterprise development, mentorship, and funding, Faris works with high-ranking officials—presidents of countries, ministries, universities, incubators/accelerators, and economic development groups. He also leads the ISM team in supporting entrepreneurs in underserved communities in finding success. His insights into, strategies for, and facilitation of entrepreneurship activities have been sought out by more than 61 leaders of nations and organizations. ISM's programs include training entrepreneurs, trainers, and management teams in supporting entrepreneurs, and in technology, retail, workforce development, leadership, and culture-related programs. Faris founded the non-profit Connecting Dots Globally — a STEMprenuerer program in which high school and university students learn to launch a global technology company. Current Boards: • Automation Alley International Center, Advisory Board • Center For The Study Of Citizenship at Wayne State University • Executive Board of Directors/Vice Chair GlobalTies Detroit • Leadership Oakland, Board of Directors • Franklin University MBA Advisory Board Member • American Lung Association, Board Member • Oakland Livingston Human Service Agency Board Member • George Washington University School of Business Advisory Board Member • U.S. Global Leadership Coalition Michigan Advisory Committee Sample Professional Honors and Awards: • Leader of Leaders Award • Corp! Diversity Business Leader Award • Professional Resource Business Award • KNF Appreciation Award • Global Entrepreneurship Week Host & Keynote Speaker Prior Boards, Committees and Award: • The Oakland County Employment Diversity Council (OCEDC) • Automation Alley Workforce Committee • Troy Chamber of Commerce Workforce Leadership Council 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #FarisAlami #thefinjanshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Faris Alami, the finjan show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/Pk53qZqK61w

The Expat Pod E045, The Power of Positive Communication and Respect Advice for Living Abroad with Richard Blank Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat life, featuring stories, interviews, and tips for living abroad. Subscribe for new episodes every week and join our global community of expats and travellers. Connect with us on Instagram, TikTok, Twitter, and Facebook for more insights, behind-the-scenes content, and updates. Welcome to "The Expat Pod"! We invite you to join us on an exciting journey exploring the fascinating world of expat living. Each week, we'll bring you engaging conversations, valuable insights, and inspiring stories from people who have made the leap to live and work abroad. From navigating cultural differences to building a new life in a foreign country, "The Expat Pod" aims to be your go-to resource for everything you need to know about life as an expat. Our guests will share their personal experiences, practical tips, and unique perspectives, providing you with a comprehensive understanding of what it takes to succeed in your new home away from home. So, if you're an expat, considering a move abroad, or simply curious about life in other countries, "The Expat Pod" is the podcast for you. Don't forget to subscribe to our channel and hit the notification bell to stay updated on our latest episodes. In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack. https://youtu.be/hCWPgQaRxN4 https://youtu.be/Xrk6m-cUos0 Summary In this conversation, James Doran interviews Richard about his experiences living abroad. They discuss favorite places, international food, traditions, homesickness remedies, language phrases, making new friends, and the best things to do in a new home. Richard also shares his best expat life hack. Takeaways Living abroad can provide a fresh and exciting experience every day. Favorite places, international food, and traditions can vary greatly among individuals. Homesickness can be alleviated by participating in familiar activities or celebrations. Learning key phrases in the local language can help in making new friends. Exploring the natural beauty and attractions of a new home can be a rewarding experience. Having a local friend who knows the ins and outs of the area can save time and money. Jun 19, 2024 E045 - The Power of Positive Communication and Respect Advice for Living Abroad Richard shares his experience of living abroad, starting with his time in Spain and then his move to Costa Rica. He emphasizes the importance of immersing oneself in the language and culture of a foreign country to truly learn and grow. Richard also discusses the process of obtaining visas and the need for legal assistance when dealing with contracts and property in a foreign country. He highlights the value of positive communication and treating others with respect in both personal and business relationships. In this conversation, Richard shares his experiences of living abroad, specifically in Spain and Costa Rica. He talks about the initial excitement and adventure of arriving in a new country, describing the sights, sounds, smells, tastes, and feelings he encountered. Richard also discusses the social aspects of living abroad, including making friends and immersing himself in the local culture. He then delves into the process of starting his own business in Costa Rica and offers advice for those considering living abroad. He emphasizes the importance of being respectful, street smart, and open to new experiences. Richard concludes by encouraging listeners to live their own lives and not let naysayers or negative influences hold them back. Takeaways Living abroad can provide a fresh and exciting experience every day. Favorite places, international food, and traditions can vary greatly among individuals. Homesickness can be alleviated by participating in familiar activities or celebrations. Learning key phrases in the local language can help in making new friends. Exploring the natural beauty and attractions of a new home can be a rewarding experience. Having a local friend who knows the ins and outs of the area can save time and money. Immersing oneself in the language and culture of a foreign country is essential for personal growth and learning. Obtaining visas and dealing with legal matters in a foreign country may require the assistance of an attorney. Positive communication and treating others with respect can lead to better personal and business relationships. Taking risks and pursuing opportunities abroad can lead to unexpected and fulfilling experiences. Living abroad can be an exciting and adventurous experience, filled with new sights, sounds, smells, tastes, and feelings. Socializing and immersing oneself in the local culture is an important part of the expat experience. Starting a business in a foreign country requires careful planning, hiring specialists, and adapting to local laws and regulations. It is important to be respectful, street smart, and open to new experiences when living abroad. Don't let naysayers or negative influences hold you back from pursuing your dreams of living abroad. Sound Bites "I wanted to live again. And I know I was going back to where I was going to be." "What did I see? Rainforest. What did I hear? Monkeys. Birds. Amazing." "What did I smell? The freshest air could ever breathe. What did I taste? Come on, man. Look at the food that's here. And what did I feel? The warmest weather. It felt amazing, like a warm bath." "It's almost like going back in time 20 or 30 years. People are family oriented, God fearing. All the neighbors know one another. People walk arm in arm, hand in hand. Kisses on the cheek, which I always think is cool." "What's the favorite place you've lived abroad?" "I like uni with quail's egg." "Maybe the running of the bulls in Spain." Chapters 00:00 Favorite Places and International Food 01:31 Embracing Traditions and Overcoming Homesickness 05:18 Discovering the Best of a New Home 06:15 The Expat Life Hack: Having a Local Sidekick Hi, I'm James, an engineer working for an electric car company. My job is to help make vehicles as efficient as possible by making their shape travel through the air more easily. My journey into becoming more sustainable and conscious grew out of my experience as an engineer. I often look for the best ways to get the most out of everything I use and not waste anything. This grew into a passion for reducing waste in my life and trying to reduce my contribution to the global climate crisis. I started this blog during the global pandemic in 2020 - I love to travel and explore but I also love the planet we live on, and want to leave it in a better state than I found it. No easy feat I know, but without trying we have no hope! Please join me on my journey; in growing, learning from mistakes and discovering some great ways to reduce my impact, whilst finding joy and adventure from the experiences. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #JamesDoran #theexpatpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow the expat podcast, James Doran, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, E045 - The Power of Positive Communication and Respect Advice for Living Abroad https://youtu.be/hCWPgQaRxN4 https://youtu.be/Xrk6m-cUos0

The ET Project Podcast by Wayne Brown. Redefining Success: A Tale of Pinball Passion with Richard Blank Welcome to the Coaching 4 Companies. Your go-to destination for transformative insights in business strategy, growth, and development. Coach Wayne Brown and our expert team specialize in business consulting, crafting bespoke solutions for optimal business development. Dive into a world of leadership development, where we unveil the ultimate talent development plan. Whether you're seeking business coaching, executive coaching, or career coaching, our channel is your guide to unlocking your full potential. Subscribe now for dynamic content, actionable strategies, and a roadmap to elevate your business to unprecedented heights. Let's embark on a journey of success together! Forget suits and boardrooms, grab your sunscreen and flip-flops! The ET Project takes a virtual trip to Costa Rica's bustling capital, San Jose, to chat with an icon – Richard Blank. He's not just a business leader, he's the king of pinball and vintage jukeboxes, injecting playful energy into his thriving call center empire. https://youtu.be/5pAedujjRiQ https://youtu.be/kEth38h7SI8 Richard's story is a wild ride from Philadelphia streets to Central American success. Learn how he turned telemarketing into a dance of empathy, built a company on passion and cash, and discovered that happiness is the secret sauce to leadership. Get ready for laugh-out-loud lessons about gamification, overcoming expectations, and why life's a playground, not a pressure cooker. So crack open a fresh coconut, settle in, and let Richard's infectious enthusiasm guide you on this tropical adventure filled with business wisdom and a whole lot of fun! 0:00 Intro 1:54 Introducing Richard Blank 6:00 Richard's belief system 14:01 Core lessons learned 18:01 Starting own Business 24:27 Call center Business 28:13 Difference towards general populace in BPO industry 33:55 4 to 600 calls a day 38:08 Pinball Wizard 43:43 Final word of wisdom 45:05 Connect with Richard 46:03 Outro Coach Wayne Brown Meet Your Catalyst for Change Hi, I’m Wayne Brown, a Business Consultant, Advisor, and Executive Development Coach. As Founder and CEO of this company, I leverage over 45 years of international experience in all levels of corporate and entrepreneurial organizations, having supported their successful development and growth. While leading teams globally, I’ve been fortunate to have studied under and been mentored by renowned leaders of industry, who have imparted their knowledge and wisdom with me. Now, after applying those learnings, I’ve refined and developed my signature style, and through our organization, we share these skills to assist other businesses and executives to do the same. Choose your Path to Success Whether you are an individual or a business, looking for personal development, or needing a performance boost, our range of products and services are designed to help with that transformative journey to success. line Consulting Optimize your business processes with the help of our strategic insights and achieve long-lasting sustainable performance. Business Performance Business Growth Performance Health Check Development Unlock your full potential through our customized development strategies tailored to your unique goals and growth. Executive Talent Project Executive Talent Academy Development Health Check Coaching Receive guidance for personal and professional excellence, propelling individuals or teams toward success. 1-on-1 Executive Coaching Executive Team Coaching Executive Group Coaching Expert Insights for Success Discover the keys to unlocking your full potential through our curated collection of articles. Here’s how Executives can improve impact and assist participants in understanding How participants listen can significantly alter their understanding, experience, and overall outcomes. Which of the five essential facilitation phases have you mastered? The preparation and opening phases are crucial, but the true test of a facilitator’s skill lies in how they manage Want the Inside on My Coach’s Tips for becoming a Facilitation Master It's about guiding a group to achieve their objectives, ensuring every voice is heard, and maintaining a productive and inclusive A case for using Master Facilitators: The reach is much further than you may imagine. Be it a sales conference, leadership retreat, onboarding new talent, or celebrating a successful year, the importance of professional facilitation Consulting, Development and Coaching For Business and Executives Coaching 4 Companies focus is to partner with organizations, teams, and individual leaders. We offer a variety of professional products and services centering around performance, growth, and success at B2B and B2C levels. Our promise: Real Performance | Real Growth | Real Success Consulting – “We partner with you for Real Performance” Development – “We partner with you for Real Growth” Coaching – “We partner with you for Real Success” Skills 4 Executives The executive services offered by Coaching 4 Companies are performed under the umbrella of Skills 4 Executives Limited (S4E). Originally founded as a Hong Kong-registered company, we now operate in four countries with C4C as one of four business divisions. CEOs and CHROs, have you asked... What are our key performance indicators (KPIs) and how are we tracking them? What are our competitive advantages and how are we leveraging them? What are the current market trends and how are they impacting business? How are we managing risk and ensuring business continuity? What is our vision for the future and how are we working towards it? What is our leadership pipeline and succession plan? How are we fostering a culture of continuous learning and development? Are we promoting diversity and inclusion in our executive ranks? How are we identifying and addressing skill gaps among our executive talent? What is our strategy for attracting and retaining top executive talent? The above, are a sampling of the questions that our professional teams will help explore together with you and your teams to find that optimum performance. our founder HE’S AUSTRALIAN MADE 45 years of enjoying all levels of corporate and entrepreneurial life. Established 9 businesses and founded 2 companies Lived and worked on multiple continents, with people from more than 100 countries International best-selling author of two books “Executive Coach of the Year 2022,” award by CEO Today magazine Wayne consults and advises businesses on their strategic operations while working with all levels of executives who wish to transition to that next level. Typically these executives are motivated and know what they want but lack the habits, discipline, and leadership attributes required to transition them to that next level. They face daily challenges from multiple stakeholders while attempting to manage teams. These executives need personal development that is often supported by coaching to help generate greater insights and impact. Secrets Learned from 45 years’ thriving through all levels of professional life We all face challenges in our private and professional lives. Finding ways to overcome or mitigate those challenges enables us to continue moving forward. By doing this, we lessen the chance of losing focus on the things that truly matter. I’ve encountered numerous setbacks and disappointment, only to bounce back even stronger and achieve successive new highs each time. At age 25, newly married and during construction of my first home, suddenly laid off, living from savings and Union handouts. The ten years that followed consisted of highs and lows, traveling, working, and growing in exotic and remote locations, covering the width and breadth of Australia and New Zealand. From island resorts to iron ore smelters, from icy winters to sweltering summers. From the majestic countryside to barren plains. From starting my first business to being investigated for fraud and embezzlement. Fast forward 15 more years and those swings continued. As did my learning and growth, with each stumble providing opportunities to pause and reflect, seeking ways to regroup and capitalize, before resuming that upward trajectory. Turning 50, saw plenty to celebrate – a successful career, living the life of an expat, financially secure, but then came the lows and they were extreme. Aggressive cancer, divorce, and bankruptcy to name just three. The mental and physical challenges were immense. However, I not only survived but have thrived. Living and working across the world, even becoming a global head of Learning. Along the way I’ve had the pleasure of experiencing enormously diverse cultures with wonderfully gifted people. My journey in helping others has become my obsession. It’s what ignites the flame that gets me leaping out of bed each morning. There are few rewards greater than being able to utilize my learned skills and support executives who are stuck and unfortunately cannot find clarity. At the same they wish to overcome their career challenges and feel better defined. I feel blessed to work with each of them and cherish the moments as we co-create their future together. Wayne Brown continues to research and study Organizational and Positive Psychology together with Neuroscience, which support his evidence-based approach to transformative practices with clients across the globe. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #Coaching4Companies #waynebrown #theetproject #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Coaching 4 Companies, wayne brown, the et project, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, The ET Project Podcast by Wayne Brown. A CEO pinball call center odyssey with Richard Blank https://youtu.be/5pAedujjRiQ https://youtu.be/kEth38h7SI8

The ET Project Podcast by Wayne Brown. Redefining Success: A Tale of Pinball Passion with Richard Blank Welcome to the Coaching 4 Companies. Your go-to destination for transformative insights in business strategy, growth, and development. Coach Wayne Brown and our expert team specialize in business consulting, crafting bespoke solutions for optimal business development. Dive into a world of leadership development, where we unveil the ultimate talent development plan. Whether you're seeking business coaching, executive coaching, or career coaching, our channel is your guide to unlocking your full potential. Subscribe now for dynamic content, actionable strategies, and a roadmap to elevate your business to unprecedented heights. Let's embark on a journey of success together! Forget suits and boardrooms, grab your sunscreen and flip-flops! The ET Project takes a virtual trip to Costa Rica's bustling capital, San Jose, to chat with an icon – Richard Blank. He's not just a business leader, he's the king of pinball and vintage jukeboxes, injecting playful energy into his thriving call center empire. https://youtu.be/5pAedujjRiQ https://youtu.be/kEth38h7SI8 Richard's story is a wild ride from Philadelphia streets to Central American success. Learn how he turned telemarketing into a dance of empathy, built a company on passion and cash, and discovered that happiness is the secret sauce to leadership. Get ready for laugh-out-loud lessons about gamification, overcoming expectations, and why life's a playground, not a pressure cooker. So crack open a fresh coconut, settle in, and let Richard's infectious enthusiasm guide you on this tropical adventure filled with business wisdom and a whole lot of fun! 0:00 Intro 1:54 Introducing Richard Blank 6:00 Richard's belief system 14:01 Core lessons learned 18:01 Starting own Business 24:27 Call center Business 28:13 Difference towards general populace in BPO industry 33:55 4 to 600 calls a day 38:08 Pinball Wizard 43:43 Final word of wisdom 45:05 Connect with Richard 46:03 Outro Coach Wayne Brown Meet Your Catalyst for Change Hi, I’m Wayne Brown, a Business Consultant, Advisor, and Executive Development Coach. As Founder and CEO of this company, I leverage over 45 years of international experience in all levels of corporate and entrepreneurial organizations, having supported their successful development and growth. While leading teams globally, I’ve been fortunate to have studied under and been mentored by renowned leaders of industry, who have imparted their knowledge and wisdom with me. Now, after applying those learnings, I’ve refined and developed my signature style, and through our organization, we share these skills to assist other businesses and executives to do the same. Choose your Path to Success Whether you are an individual or a business, looking for personal development, or needing a performance boost, our range of products and services are designed to help with that transformative journey to success. line Consulting Optimize your business processes with the help of our strategic insights and achieve long-lasting sustainable performance. Business Performance Business Growth Performance Health Check Development Unlock your full potential through our customized development strategies tailored to your unique goals and growth. Executive Talent Project Executive Talent Academy Development Health Check Coaching Receive guidance for personal and professional excellence, propelling individuals or teams toward success. 1-on-1 Executive Coaching Executive Team Coaching Executive Group Coaching Expert Insights for Success Discover the keys to unlocking your full potential through our curated collection of articles. Here’s how Executives can improve impact and assist participants in understanding How participants listen can significantly alter their understanding, experience, and overall outcomes. Which of the five essential facilitation phases have you mastered? The preparation and opening phases are crucial, but the true test of a facilitator’s skill lies in how they manage Want the Inside on My Coach’s Tips for becoming a Facilitation Master It's about guiding a group to achieve their objectives, ensuring every voice is heard, and maintaining a productive and inclusive A case for using Master Facilitators: The reach is much further than you may imagine. Be it a sales conference, leadership retreat, onboarding new talent, or celebrating a successful year, the importance of professional facilitation Consulting, Development and Coaching For Business and Executives Coaching 4 Companies focus is to partner with organizations, teams, and individual leaders. We offer a variety of professional products and services centering around performance, growth, and success at B2B and B2C levels. Our promise: Real Performance | Real Growth | Real Success Consulting – “We partner with you for Real Performance” Development – “We partner with you for Real Growth” Coaching – “We partner with you for Real Success” Skills 4 Executives The executive services offered by Coaching 4 Companies are performed under the umbrella of Skills 4 Executives Limited (S4E). Originally founded as a Hong Kong-registered company, we now operate in four countries with C4C as one of four business divisions. CEOs and CHROs, have you asked... What are our key performance indicators (KPIs) and how are we tracking them? What are our competitive advantages and how are we leveraging them? What are the current market trends and how are they impacting business? How are we managing risk and ensuring business continuity? What is our vision for the future and how are we working towards it? What is our leadership pipeline and succession plan? How are we fostering a culture of continuous learning and development? Are we promoting diversity and inclusion in our executive ranks? How are we identifying and addressing skill gaps among our executive talent? What is our strategy for attracting and retaining top executive talent? The above, are a sampling of the questions that our professional teams will help explore together with you and your teams to find that optimum performance. our founder HE’S AUSTRALIAN MADE 45 years of enjoying all levels of corporate and entrepreneurial life. Established 9 businesses and founded 2 companies Lived and worked on multiple continents, with people from more than 100 countries International best-selling author of two books “Executive Coach of the Year 2022,” award by CEO Today magazine Wayne consults and advises businesses on their strategic operations while working with all levels of executives who wish to transition to that next level. Typically these executives are motivated and know what they want but lack the habits, discipline, and leadership attributes required to transition them to that next level. They face daily challenges from multiple stakeholders while attempting to manage teams. These executives need personal development that is often supported by coaching to help generate greater insights and impact. Secrets Learned from 45 years’ thriving through all levels of professional life We all face challenges in our private and professional lives. Finding ways to overcome or mitigate those challenges enables us to continue moving forward. By doing this, we lessen the chance of losing focus on the things that truly matter. I’ve encountered numerous setbacks and disappointment, only to bounce back even stronger and achieve successive new highs each time. At age 25, newly married and during construction of my first home, suddenly laid off, living from savings and Union handouts. The ten years that followed consisted of highs and lows, traveling, working, and growing in exotic and remote locations, covering the width and breadth of Australia and New Zealand. From island resorts to iron ore smelters, from icy winters to sweltering summers. From the majestic countryside to barren plains. From starting my first business to being investigated for fraud and embezzlement. Fast forward 15 more years and those swings continued. As did my learning and growth, with each stumble providing opportunities to pause and reflect, seeking ways to regroup and capitalize, before resuming that upward trajectory. Turning 50, saw plenty to celebrate – a successful career, living the life of an expat, financially secure, but then came the lows and they were extreme. Aggressive cancer, divorce, and bankruptcy to name just three. The mental and physical challenges were immense. However, I not only survived but have thrived. Living and working across the world, even becoming a global head of Learning. Along the way I’ve had the pleasure of experiencing enormously diverse cultures with wonderfully gifted people. My journey in helping others has become my obsession. It’s what ignites the flame that gets me leaping out of bed each morning. There are few rewards greater than being able to utilize my learned skills and support executives who are stuck and unfortunately cannot find clarity. At the same they wish to overcome their career challenges and feel better defined. I feel blessed to work with each of them and cherish the moments as we co-create their future together. Wayne Brown continues to research and study Organizational and Positive Psychology together with Neuroscience, which support his evidence-based approach to transformative practices with clients across the globe. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #Coaching4Companies #waynebrown #theetproject #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Coaching 4 Companies, wayne brown, the et project, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, The ET Project Podcast by Wayne Brown. A CEO pinball call center odyssey with Richard Blank https://youtu.be/5pAedujjRiQ https://youtu.be/kEth38h7SI8

The ET Project Podcast by Wayne Brown. Redefining Success: A Tale of Pinball Passion with Richard Blank Welcome to the Coaching 4 Companies. Your go-to destination for transformative insights in business strategy, growth, and development. Coach Wayne Brown and our expert team specialize in business consulting, crafting bespoke solutions for optimal business development. Dive into a world of leadership development, where we unveil the ultimate talent development plan. Whether you're seeking business coaching, executive coaching, or career coaching, our channel is your guide to unlocking your full potential. Subscribe now for dynamic content, actionable strategies, and a roadmap to elevate your business to unprecedented heights. Let's embark on a journey of success together! Forget suits and boardrooms, grab your sunscreen and flip-flops! The ET Project takes a virtual trip to Costa Rica's bustling capital, San Jose, to chat with an icon – Richard Blank. He's not just a business leader, he's the king of pinball and vintage jukeboxes, injecting playful energy into his thriving call center empire. https://youtu.be/5pAedujjRiQ https://youtu.be/kEth38h7SI8 Richard's story is a wild ride from Philadelphia streets to Central American success. Learn how he turned telemarketing into a dance of empathy, built a company on passion and cash, and discovered that happiness is the secret sauce to leadership. Get ready for laugh-out-loud lessons about gamification, overcoming expectations, and why life's a playground, not a pressure cooker. So crack open a fresh coconut, settle in, and let Richard's infectious enthusiasm guide you on this tropical adventure filled with business wisdom and a whole lot of fun! 0:00 Intro 1:54 Introducing Richard Blank 6:00 Richard's belief system 14:01 Core lessons learned 18:01 Starting own Business 24:27 Call center Business 28:13 Difference towards general populace in BPO industry 33:55 4 to 600 calls a day 38:08 Pinball Wizard 43:43 Final word of wisdom 45:05 Connect with Richard 46:03 Outro Coach Wayne Brown Meet Your Catalyst for Change Hi, I’m Wayne Brown, a Business Consultant, Advisor, and Executive Development Coach. As Founder and CEO of this company, I leverage over 45 years of international experience in all levels of corporate and entrepreneurial organizations, having supported their successful development and growth. While leading teams globally, I’ve been fortunate to have studied under and been mentored by renowned leaders of industry, who have imparted their knowledge and wisdom with me. Now, after applying those learnings, I’ve refined and developed my signature style, and through our organization, we share these skills to assist other businesses and executives to do the same. Choose your Path to Success Whether you are an individual or a business, looking for personal development, or needing a performance boost, our range of products and services are designed to help with that transformative journey to success. line Consulting Optimize your business processes with the help of our strategic insights and achieve long-lasting sustainable performance. Business Performance Business Growth Performance Health Check Development Unlock your full potential through our customized development strategies tailored to your unique goals and growth. Executive Talent Project Executive Talent Academy Development Health Check Coaching Receive guidance for personal and professional excellence, propelling individuals or teams toward success. 1-on-1 Executive Coaching Executive Team Coaching Executive Group Coaching Expert Insights for Success Discover the keys to unlocking your full potential through our curated collection of articles. Here’s how Executives can improve impact and assist participants in understanding How participants listen can significantly alter their understanding, experience, and overall outcomes. Which of the five essential facilitation phases have you mastered? The preparation and opening phases are crucial, but the true test of a facilitator’s skill lies in how they manage Want the Inside on My Coach’s Tips for becoming a Facilitation Master It's about guiding a group to achieve their objectives, ensuring every voice is heard, and maintaining a productive and inclusive A case for using Master Facilitators: The reach is much further than you may imagine. Be it a sales conference, leadership retreat, onboarding new talent, or celebrating a successful year, the importance of professional facilitation Consulting, Development and Coaching For Business and Executives Coaching 4 Companies focus is to partner with organizations, teams, and individual leaders. We offer a variety of professional products and services centering around performance, growth, and success at B2B and B2C levels. Our promise: Real Performance | Real Growth | Real Success Consulting – “We partner with you for Real Performance” Development – “We partner with you for Real Growth” Coaching – “We partner with you for Real Success” Skills 4 Executives The executive services offered by Coaching 4 Companies are performed under the umbrella of Skills 4 Executives Limited (S4E). Originally founded as a Hong Kong-registered company, we now operate in four countries with C4C as one of four business divisions. CEOs and CHROs, have you asked... What are our key performance indicators (KPIs) and how are we tracking them? What are our competitive advantages and how are we leveraging them? What are the current market trends and how are they impacting business? How are we managing risk and ensuring business continuity? What is our vision for the future and how are we working towards it? What is our leadership pipeline and succession plan? How are we fostering a culture of continuous learning and development? Are we promoting diversity and inclusion in our executive ranks? How are we identifying and addressing skill gaps among our executive talent? What is our strategy for attracting and retaining top executive talent? The above, are a sampling of the questions that our professional teams will help explore together with you and your teams to find that optimum performance. our founder HE’S AUSTRALIAN MADE 45 years of enjoying all levels of corporate and entrepreneurial life. Established 9 businesses and founded 2 companies Lived and worked on multiple continents, with people from more than 100 countries International best-selling author of two books “Executive Coach of the Year 2022,” award by CEO Today magazine Wayne consults and advises businesses on their strategic operations while working with all levels of executives who wish to transition to that next level. Typically these executives are motivated and know what they want but lack the habits, discipline, and leadership attributes required to transition them to that next level. They face daily challenges from multiple stakeholders while attempting to manage teams. These executives need personal development that is often supported by coaching to help generate greater insights and impact. Secrets Learned from 45 years’ thriving through all levels of professional life We all face challenges in our private and professional lives. Finding ways to overcome or mitigate those challenges enables us to continue moving forward. By doing this, we lessen the chance of losing focus on the things that truly matter. I’ve encountered numerous setbacks and disappointment, only to bounce back even stronger and achieve successive new highs each time. At age 25, newly married and during construction of my first home, suddenly laid off, living from savings and Union handouts. The ten years that followed consisted of highs and lows, traveling, working, and growing in exotic and remote locations, covering the width and breadth of Australia and New Zealand. From island resorts to iron ore smelters, from icy winters to sweltering summers. From the majestic countryside to barren plains. From starting my first business to being investigated for fraud and embezzlement. Fast forward 15 more years and those swings continued. As did my learning and growth, with each stumble providing opportunities to pause and reflect, seeking ways to regroup and capitalize, before resuming that upward trajectory. Turning 50, saw plenty to celebrate – a successful career, living the life of an expat, financially secure, but then came the lows and they were extreme. Aggressive cancer, divorce, and bankruptcy to name just three. The mental and physical challenges were immense. However, I not only survived but have thrived. Living and working across the world, even becoming a global head of Learning. Along the way I’ve had the pleasure of experiencing enormously diverse cultures with wonderfully gifted people. My journey in helping others has become my obsession. It’s what ignites the flame that gets me leaping out of bed each morning. There are few rewards greater than being able to utilize my learned skills and support executives who are stuck and unfortunately cannot find clarity. At the same they wish to overcome their career challenges and feel better defined. I feel blessed to work with each of them and cherish the moments as we co-create their future together. Wayne Brown continues to research and study Organizational and Positive Psychology together with Neuroscience, which support his evidence-based approach to transformative practices with clients across the globe. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #Coaching4Companies #waynebrown #theetproject #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Coaching 4 Companies, wayne brown, the et project, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, The ET Project Podcast by Wayne Brown. A CEO pinball call center odyssey with Richard Blank https://youtu.be/5pAedujjRiQ https://youtu.be/kEth38h7SI8

Women Flix presents The Entrepreneur Talks by Yola Bastos. A Lesson in passion with Richard Blank. Entrepreneur Talks podcast covers conversations with start-up founders, innovators, and thought leaders from around the world who are disrupting the status quo, expanding their businesses, and bringing innovative ideas to life. Yola's conversational tone is focused on the tough questions about journeys and details the ways of thinking and acting that have led these entrepreneurs to success. Entrepreneurship, leadership, mental health, finances, and other issues are covered. This episode she speaks with CEO Richard Blank. https://youtu.be/Je4mvW3UBXA Season 14 Episode 6 :Entrepreneur Talks with Yola Bastos. Gamifying Success: Lessons in Business & Passion for Restoration "You are not defined by your mistakes or difficulties. Right now, you have the power to shape your day and your future." - Yola Bastos I'm Yola Bastos, a Portuguese national with over two decades of residency in London, England. As a versatile professional, I wear multiple hats as a Mindset Coach, Financial Adviser, Business Problem Solver, Digital Marketer, and Podcast Host. Dynamic and passionate, I excel in delivering engaging presentations and adopting a professional approach to my work. Over the last decade, I have honed my skills in communication, coaching, management, and supporting businesses, with a particular focus on empowering women-led enterprises. As a co-founder of Women Flix Ltd and CEO of Beautifly Digital Studio, I am dedicated to driving positive change in the lives of women and businesses globally. a Portuguese national who has been residing in vibrant London, England, for the past 20 years. With unwavering dedication, my mission is to empower individuals to overcome challenges and enhance their lives and businesses while cultivating a positive mindset. As a versatile professional, I wear multiple hats—I am a Mindset Coach, a Mentor, a Digital Marketing Expert, a podcast host, and a dynamic speaker. What's more, I am fluent in three languages: English, Portuguese, and Spanish! I am thrilled to share my expertise and insights with you, drawing from my diverse background and experiences. Together, we can unlock your potential and achieve remarkable growth. *At Women Flix Ltd*, I help young women gain financial independence by providing them with the necessary tools and resources. My approach focuses on personalized coaching, guiding them through budgeting, saving, and investing wisely. I offer workshops on building credit, managing debt, and exploring diverse income streams. Additionally, I connect them with a network of like-minded peers and mentors who offer support and motivation. My goal is to empower young women to take control of their financial futures, create sustainable wealth, and achieve their dreams with confidence. Visit our website at https://womenflix.org/ to learn more. *At Beautifly Digital Agency*, I help medium-sized businesses improve their profits by developing and implementing effective social media strategies. My process begins with a thorough analysis of their current social media presence and target audience. I then craft tailored strategies aimed at enhancing engagement, increasing brand visibility, and driving conversions. This includes content creation, scheduling, and targeted ad campaigns. I continuously monitor performance metrics and adjust tactics as needed to ensure optimal results. My ultimate goal is to boost their online presence, foster meaningful interactions with their audience, and significantly enhance their bottom line. Explore the possibilities at https://beautiflydigital.uk/. At Women Flix, we take pride in our mission to empower women worldwide to achieve financial freedom through accessible financial knowledge, tools, and support. Our vision is to create a world where every woman has the opportunity to expand her financial potential and use money wisely with strategies that educate, inspire, and drive her towards success. We value women-focus, accountability, integrity, equality, social community, teamwork, innovation, leadership, and most importantly, passion for women. Join us on our journey to change the mindset of women towards money and unlock their full potential. *At Women Flix Ltd*, we help young women gain financial independence by providing them with the necessary tools and resources. Our approach focuses on personalised coaching, guiding them through budgeting, saving, and investing wisely. We offer workshops on building credit, managing debt, and exploring diverse income streams. Additionally, we connect them with a network of like-minded peers and mentors who offer support and motivation. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #EntrepreneurTalksPodcast #WomenFlix #YolaBastos #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Entrepreneur Talks Podcast, Women Flix, Yola Bastos, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Women Flix presents The Entrepreneur Talks by Yola Bastos. A Lesson in passion with contact centre ceo Richard Blank. https://youtu.be/Je4mvW3UBXA

The Empowering Real Talk Podcast by Coach Kay Wds. Living in our Purpose with motivational speaker Richard Blank. Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you! This conversation was so uplifting! Conversing with Motivational Speaker and outsourcing industry leader Richard Blank. Richard is the Chief Executive Officer for Costa Rica's Call Center since 2008. His proven successful bilingual training to over 10,000 Ticos has deemed amazing success successfully in leading some of the finest telemarketers in the country under Richard's direction and supervision. https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg Kisha, aka Coach Kay Wds, launched her podcast to discuss uncut and sometimes uncomfortable conversations aimed at bringing awareness, resource and solution to negative, limiting behaviors holding back any type of positive growth, individually and as a whole. Conversations can consist of but not limited to: negative behaviors and thoughts, generational curses, breaking free from self limited beliefs, family toxicity, and other limiting behaviors. Kisha and her guests are focused on offering solution based feedback to aid in helping break free from negative setbacks and inspire, motivate and empower our best life. These conversations are necessary! Want connect with Coach Kay Wds and email directly about potential partnerships? Kisha is the visionary behind Upgraded MindsetZ, LLC. As an Award-Winning Coach, she focuses on Mindset transformative and start up entrepreneurship for women. Kisha is a motivational speaker, Amazon best-selling author, 2X podcast host, community advocate, and serial entrepreneur. Life has tons of twists and curves each and every day. You have the power to have the life you seek. Are you ready to become accountable with your past so you can elevate your future? This podcast is the necessary conversations that need to be had about restricted beliefs, toxic influence and how we can start the transformation to live positive, clarity filled lives. Lets dig in! Kisha Woods - Founder, Upgraded MindsetZ, LLC. Upgraded MindsetZ mission is to help others dismantle self limiting barriers and instill effective mind-reconditioning policies to effectively amplify their personal and professional lives. Kisha faced silent battles with her mental well-being throughout the years. In March 2020, she hit a critical low mentally, exhausted by the negative thoughts and turmoil in her mind and this pivotal moment marked the beginning of a transformative journey, which she chronicles in her Amazon Best Selling book, ‘From Havoc to Healing: 30 Days of Reconditioning’. Kisha founded Upgraded MindsetZ in June 2020 and evolved it into a supportive platform of administrative support, coaching, mentorship, media services, and other inspirational initiatives focused on personal and entrepreneurial growth for women. After being let go from her corporate job in November 2020, Kisha transitioned into full-time entrepreneurship and hasn’t looked back! She is also the co-owner of UPM Suites in Peoria, IL. UPM is a local resource hub that provides community outreach, beauty-enhancing services, and retail shopping space to other small businesses who offer a diverse range of products and services. Kisha’s areas of expertise include mindset reconditioning, transformative growth, self-prioritization, mental health, societal stigmas, start-up entrepreneurship, supportive mentorship, and more. She is available for: Podcasts Motivational Speaking Women’s Events Panel Discussions Collaborative Efforts Community Events We have been helping people who may be stuck in limbo and uncertain about life’s path, make the reconditioning shift into becoming confident, purposeful, and dedicated in amplifying their life’s mission since 2020. Our transformational tools help with: Replacing outdated beliefs systems and values. Aligning actions with our authentic selves. Being supportive of others but NOT at the expense of themselves. Realigning self-sabotaging habits into self confident growth moves. Shaking off the procrastinating thoughts. Becoming self-sufficient, disciplined, and actionable. Step into their “Unapologetic Empowered Boss’ Era. Upgraded MindsetZ LLC BBB Business Review IAPLC badge Highly Recommended by Locals On Alignable National Association of Women Business Owners - Central Il Kisha Woods - Entrepreneurial Growth When it comes to the entrepreneur journey, we tailor our resources to your unique brand. Whether you’re a startup or scaling up, we’re here to strategize with you and help you grow! Our supportive platform is here to assist you with: Purpose and Self-discovery. Administrative business startup. Actionable short and long-term strategies. Time management and productivity. Elevating your strengths. Minimizing your weaknesses. Empowering the entire ecosystem of your brand. Grab the FREE Guide: The Secret to Develop An Entrepreneurial Mindset! We can help/provide you with: LLC/EIN Startup Google/Social Media Page Management Accountability Check-ins Resource Guides Social Media Tools Strategic Management Other tailor-made resources Our branding services include: Business Cards Design Promotional Post Cards Design Banners / Backdrops Product labels Posters Content Graphics Upgraded MindsetZ’s ultimate goal is to empower you, as YOU are the heart and soul of your brand. It’s not just about marketing or sales—it’s about the ENTIRE ecosystem as a business owner. Our focus isn’t quick fixes; it’s long-term impact. Our commitment to you is to be a motivational impact so you are confident in knowing you have the utmost support to effectively enable your entrepreneurial success! Gratitude. Resilience. Optimistic. Wellness. Thriving. Happiness. OVER EVERYTHING! Upgraded MindsetZ Meetups provide a nurturing environment where women unite, uplift, and inspire one another. Our mission is to foster a network of like-minded women who share in building a supportive community, networking, and being an inspiring safe space to find motivation to grow personally and professionally. Meetups are held on Sundays. During our virtual community meetup, we will discuss a variety of G.R.O.W.T.H.-filled conversations as well as offer motivating resources to encourage positive growth on your journey. Kisha Woods is the host of Empowering Real Talk and a life and business coach that focuses on mindset transformation and start-up entrepreneurship. Learn more about her mission at: https://upgradedmindsetz.life/about-kisha/ 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KishaWoods #CoachKayWds #TheEmpoweringRealTalkPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Kisha Woods, The Empowering Real Talk Podcast, Coach Kay Wds, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Living in our Purpose with motivational speaker Richard Blank. The Empowering Real Talk Podcast by Coach Kay Wds. https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg

The Empowering Real Talk Podcast by Coach Kay Wds. Living in our Purpose with motivational speaker Richard Blank. Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you! This conversation was so uplifting! Conversing with Motivational Speaker and outsourcing industry leader Richard Blank. Richard is the Chief Executive Officer for Costa Rica's Call Center since 2008. His proven successful bilingual training to over 10,000 Ticos has deemed amazing success successfully in leading some of the finest telemarketers in the country under Richard's direction and supervision. https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg Kisha, aka Coach Kay Wds, launched her podcast to discuss uncut and sometimes uncomfortable conversations aimed at bringing awareness, resource and solution to negative, limiting behaviors holding back any type of positive growth, individually and as a whole. Conversations can consist of but not limited to: negative behaviors and thoughts, generational curses, breaking free from self limited beliefs, family toxicity, and other limiting behaviors. Kisha and her guests are focused on offering solution based feedback to aid in helping break free from negative setbacks and inspire, motivate and empower our best life. These conversations are necessary! Want connect with Coach Kay Wds and email directly about potential partnerships? Kisha is the visionary behind Upgraded MindsetZ, LLC. As an Award-Winning Coach, she focuses on Mindset transformative and start up entrepreneurship for women. Kisha is a motivational speaker, Amazon best-selling author, 2X podcast host, community advocate, and serial entrepreneur. Life has tons of twists and curves each and every day. You have the power to have the life you seek. Are you ready to become accountable with your past so you can elevate your future? This podcast is the necessary conversations that need to be had about restricted beliefs, toxic influence and how we can start the transformation to live positive, clarity filled lives. Lets dig in! Kisha Woods - Founder, Upgraded MindsetZ, LLC. Upgraded MindsetZ mission is to help others dismantle self limiting barriers and instill effective mind-reconditioning policies to effectively amplify their personal and professional lives. Kisha faced silent battles with her mental well-being throughout the years. In March 2020, she hit a critical low mentally, exhausted by the negative thoughts and turmoil in her mind and this pivotal moment marked the beginning of a transformative journey, which she chronicles in her Amazon Best Selling book, ‘From Havoc to Healing: 30 Days of Reconditioning’. Kisha founded Upgraded MindsetZ in June 2020 and evolved it into a supportive platform of administrative support, coaching, mentorship, media services, and other inspirational initiatives focused on personal and entrepreneurial growth for women. After being let go from her corporate job in November 2020, Kisha transitioned into full-time entrepreneurship and hasn’t looked back! She is also the co-owner of UPM Suites in Peoria, IL. UPM is a local resource hub that provides community outreach, beauty-enhancing services, and retail shopping space to other small businesses who offer a diverse range of products and services. Kisha’s areas of expertise include mindset reconditioning, transformative growth, self-prioritization, mental health, societal stigmas, start-up entrepreneurship, supportive mentorship, and more. She is available for: Podcasts Motivational Speaking Women’s Events Panel Discussions Collaborative Efforts Community Events We have been helping people who may be stuck in limbo and uncertain about life’s path, make the reconditioning shift into becoming confident, purposeful, and dedicated in amplifying their life’s mission since 2020. Our transformational tools help with: Replacing outdated beliefs systems and values. Aligning actions with our authentic selves. Being supportive of others but NOT at the expense of themselves. Realigning self-sabotaging habits into self confident growth moves. Shaking off the procrastinating thoughts. Becoming self-sufficient, disciplined, and actionable. Step into their “Unapologetic Empowered Boss’ Era. Upgraded MindsetZ LLC BBB Business Review IAPLC badge Highly Recommended by Locals On Alignable National Association of Women Business Owners - Central Il Kisha Woods - Entrepreneurial Growth When it comes to the entrepreneur journey, we tailor our resources to your unique brand. Whether you’re a startup or scaling up, we’re here to strategize with you and help you grow! Our supportive platform is here to assist you with: Purpose and Self-discovery. Administrative business startup. Actionable short and long-term strategies. Time management and productivity. Elevating your strengths. Minimizing your weaknesses. Empowering the entire ecosystem of your brand. Grab the FREE Guide: The Secret to Develop An Entrepreneurial Mindset! We can help/provide you with: LLC/EIN Startup Google/Social Media Page Management Accountability Check-ins Resource Guides Social Media Tools Strategic Management Other tailor-made resources Our branding services include: Business Cards Design Promotional Post Cards Design Banners / Backdrops Product labels Posters Content Graphics Upgraded MindsetZ’s ultimate goal is to empower you, as YOU are the heart and soul of your brand. It’s not just about marketing or sales—it’s about the ENTIRE ecosystem as a business owner. Our focus isn’t quick fixes; it’s long-term impact. Our commitment to you is to be a motivational impact so you are confident in knowing you have the utmost support to effectively enable your entrepreneurial success! Gratitude. Resilience. Optimistic. Wellness. Thriving. Happiness. OVER EVERYTHING! Upgraded MindsetZ Meetups provide a nurturing environment where women unite, uplift, and inspire one another. Our mission is to foster a network of like-minded women who share in building a supportive community, networking, and being an inspiring safe space to find motivation to grow personally and professionally. Meetups are held on Sundays. During our virtual community meetup, we will discuss a variety of G.R.O.W.T.H.-filled conversations as well as offer motivating resources to encourage positive growth on your journey. Kisha Woods is the host of Empowering Real Talk and a life and business coach that focuses on mindset transformation and start-up entrepreneurship. Learn more about her mission at: https://upgradedmindsetz.life/about-kisha/ 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KishaWoods #CoachKayWds #TheEmpoweringRealTalkPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Kisha Woods, The Empowering Real Talk Podcast, Coach Kay Wds, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Living in our Purpose with motivational speaker Richard Blank. The Empowering Real Talk Podcast by Coach Kay Wds. https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg

The Orchid Black Dirt Podcast by Jim Barnish, Jr. A Pass to pitch using a positive escalation with Richard Blank A new kind of Business Podcast built to Grow Smart & Maximize Business Value. Have you ever wondered why other podcasts ask the same questions over and over again, expecting the same answers? And have you ever wondered why you only ever hear the same answers...? Not on THIS show! The Dirt is about getting real with businesses about the true state of their companies and going clear down to the dirt in solving their core needs as a business. Dive deep with your host Jim Barnish as we uncover The Dirt with some of the world's leading brands. Episode 17: Bootstrapping his way from just a desk and a single account to a large successful call center in Costa Rica, Founder and CEO Richard Blank joins Jim Barnish on this episode to share his insight on effective communication strategies, investing in his teams, and the power of positive escalation. With a track record for successful sales and training programs, Richard walks us through his key communication strategies that are beneficial not just for landing a sale, but also for every relationship in life. They discuss soft skill training instead of just hitting the sales goals; his “buffer boomerang technique” that keeps conversations constructive; “positive escalation” that builds relationships and pipelines, and boosts morale among teams; and how to hone your listening skill with “phonetic, micro expression reading. https://youtu.be/aofHSv9Vnxk?si=N8jwTrWOVedm9KdU Orchid Black’s approach is centered on transformative leadership that not only envisions but actively realizes tangible returns. From the outset, we harness strategic and operational expertise to convert potential into prosperity. As we integrate into your team, our seasoned fractional executives drive impactful change focused on enhancing your business’s bottom line. Our commitment is deeply rooted in a shared success model — we only triumph when you do. Join their conversation on reducing attrition by helping people grow, and in turn, growing the business. 3 Key Takeaways Invest in your teams not as a means to an end, but as individuals who will pay it forward in the organization for years to come. Have faith in your people. Use effective communication techniques that will not only land a sale, but build relationships that will last. Positive escalation is the practice of building (real) relationships with everyone in the organization that you speak with. Do this right, and you will stand out from every other person calling that company. Orchid Black’s X-factor multiplier is its people. We use our collective business intellect, insights and experience to interpret client company data and give it insight. Then, with this knowledge, our operators clear a path to alignment, healthy growth and results-driven success. Jim Barnish, Jr Founding Managing Partner Over the past twenty years, I've immersed myself in the tech industry, growing companies as an entrepreneur, operator, and consultant. At the helm of Orchid Black, my team and I specialize in propelling SaaS and tech-forward companies into new realms of growth and value. Our mission at Orchid Black is clear: to leverage our unparalleled track record to maximize growth and enterprise value. With a deep understanding of the tech landscape and a strategic approach, we navigate through the complexities of scaling businesses, ensuring our partners not only grow but thrive in competitive environments. My expertise lies in strategically positioning tech companies for success, from crafting and implementing innovative go-to-market strategies to managing the intricacies of mergers & acquisitions and fine-tuning operations through revenue operations. This focus is the cornerstone of my approach, guiding tech-forward companies to sustainable growth and industry leadership. Industry & Type Expertise Startups VC PE SaaS Mastery and Unique Skills Design Thinking Launches & GTM Mergers & Acquisitions RevOps Startups Strategy Value Creation Assessment (VCA) We start by dissecting market’s complexities to unearth authentic opportunities for growth. We meticulously evaluate your market position, customer dynamics, competitive landscape, and technological capabilities through the trained eye of an investor. This comprehensive analysis yields a clear strategy for both immediate growth and sustained expansion. From the Outside Looking in: A network of competing factors We analyze all external factors that put pressure on the company, including competition, industry trends, and customer demands, and identify strategies to mitigate risk From the Inside Looking Out: Analysis of business maturity Our VCA is designed to ensure functional alignment across all areas within the company, balancing effort distribution and removing bottlenecks within each function for scale Value Creation Roadmap Our tailored roadmap leverages data-driven strategies to prompt growth, aligning closely with your company’s unique characteristics. Align Products with Market Value Identify Revenue Opportunities Optimize Operating Model Create a Strategy for Scale Goal Enhance value and recognized worth of offering(s). Product roadmap and architecture Delivery model Customer experience framework Pricing & packaging Service model innovation Ideal customer Accelerate Growth Plan Acceleration Our fractional executives become key drivers of growth. Eschewing the conventional consultancy model, which typically ends with mere recommendations, we bring a proactive, ‘hands-on’ mindset. By serving as fractional leaders, we deliver executive expertise without the need for a full-time role, propelling your business towards its desired trajectory. We bring a broad spectrum of expertise, united by stringent standards. Our core values include: Agility Proactive, decisive, strategically adaptable, and cost-aware. Expertise Deeply informed, experienced, impartial, and meticulous. Harmony Attentive listening, guiding development, and market testing to validate outcomes. Go-To-Market Strategy Proven process, accelerated outcomes. Our process informs and accelerate yours go-to-market strategy, executing on insights during our initial assessment to make your product, brand, and go-to-market vision a reality. We uncover new opportunities for your technology, process, and people, then create a roadmap and package to bring your solution to its optimal market. Product We pinpoint opportunities to enhance your product with value-adding features and services, explore adjacent markets for expansion, strategize for intellectual property monetization, and craft pricing and packaging strategies designed to boost revenue and attract new customers. Deliverables Roadmap Technology architecture Scalable solutions Packaging & pricing Brand We position your company for category leadership with a brand strategy and messaging that reflects your unique value. We help your brand shine, transforming your identity to gain credibility, build momentum, and position for a transaction. Deliverables Brand foundations Positioning and messaging Product portfolio architecture Brand design system Go-To Market We swiftly tailor your offering to ideal targets, crafting a robust revenue strategy that enhances customer engagement through refined sales processes, impactful collateral, strategic partnerships, and targeted marketing. Our primary aim is to perfect the customer experience at every interaction. Deliverables Channels Quality of pipeline Sales strategy & CRM Communications strategy Harvest Securing Peak Value with Managed Risk Finally, in the harvest phase, we deploy our M&A experts and investor acumen to optimize your company’s market position for peak portfolio performance. Businesses refined through our process will emerge well-equipped for growth, featuring a scalable operating model, a solid pipeline, low-risk profile, and maximized enterprise value, all underpinned by robust technology and a unique brand identity. High Impact Capabilities for Harvesting Value Exit Readiness Value gap analysis Business plan consolidation Buyer research Marketing asset preparation Network access Investment Due Diligence M&A strategy Industry / market research Company analysis Risk assessment Growth plan Post Transaction Support Growth strategy Technology integration Business optimization Organizational transformation 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheOrchidBlack #DirtPodcast #Jim Barnish #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow The Orchid Black, Dirt Podcast, Jim Barnish, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, A Pass to pitch using a positive escalation with Richard Blank. The Orchid Black Dirt Podcast by Jim Barnish, Jr. https://youtu.be/aofHSv9Vnxk

The Orchid Black Dirt Podcast by Jim Barnish, Jr. A Pass to pitch using a positive escalation with Richard Blank A new kind of Business Podcast built to Grow Smart & Maximize Business Value. Have you ever wondered why other podcasts ask the same questions over and over again, expecting the same answers? And have you ever wondered why you only ever hear the same answers...? Not on THIS show! The Dirt is about getting real with businesses about the true state of their companies and going clear down to the dirt in solving their core needs as a business. Dive deep with your host Jim Barnish as we uncover The Dirt with some of the world's leading brands. Episode 17: Bootstrapping his way from just a desk and a single account to a large successful call center in Costa Rica, Founder and CEO Richard Blank joins Jim Barnish on this episode to share his insight on effective communication strategies, investing in his teams, and the power of positive escalation. With a track record for successful sales and training programs, Richard walks us through his key communication strategies that are beneficial not just for landing a sale, but also for every relationship in life. They discuss soft skill training instead of just hitting the sales goals; his “buffer boomerang technique” that keeps conversations constructive; “positive escalation” that builds relationships and pipelines, and boosts morale among teams; and how to hone your listening skill with “phonetic, micro expression reading. https://youtu.be/aofHSv9Vnxk?si=N8jwTrWOVedm9KdU Orchid Black’s approach is centered on transformative leadership that not only envisions but actively realizes tangible returns. From the outset, we harness strategic and operational expertise to convert potential into prosperity. As we integrate into your team, our seasoned fractional executives drive impactful change focused on enhancing your business’s bottom line. Our commitment is deeply rooted in a shared success model — we only triumph when you do. Join their conversation on reducing attrition by helping people grow, and in turn, growing the business. 3 Key Takeaways Invest in your teams not as a means to an end, but as individuals who will pay it forward in the organization for years to come. Have faith in your people. Use effective communication techniques that will not only land a sale, but build relationships that will last. Positive escalation is the practice of building (real) relationships with everyone in the organization that you speak with. Do this right, and you will stand out from every other person calling that company. Orchid Black’s X-factor multiplier is its people. We use our collective business intellect, insights and experience to interpret client company data and give it insight. Then, with this knowledge, our operators clear a path to alignment, healthy growth and results-driven success. Jim Barnish, Jr Founding Managing Partner Over the past twenty years, I've immersed myself in the tech industry, growing companies as an entrepreneur, operator, and consultant. At the helm of Orchid Black, my team and I specialize in propelling SaaS and tech-forward companies into new realms of growth and value. Our mission at Orchid Black is clear: to leverage our unparalleled track record to maximize growth and enterprise value. With a deep understanding of the tech landscape and a strategic approach, we navigate through the complexities of scaling businesses, ensuring our partners not only grow but thrive in competitive environments. My expertise lies in strategically positioning tech companies for success, from crafting and implementing innovative go-to-market strategies to managing the intricacies of mergers & acquisitions and fine-tuning operations through revenue operations. This focus is the cornerstone of my approach, guiding tech-forward companies to sustainable growth and industry leadership. Industry & Type Expertise Startups VC PE SaaS Mastery and Unique Skills Design Thinking Launches & GTM Mergers & Acquisitions RevOps Startups Strategy Value Creation Assessment (VCA) We start by dissecting market’s complexities to unearth authentic opportunities for growth. We meticulously evaluate your market position, customer dynamics, competitive landscape, and technological capabilities through the trained eye of an investor. This comprehensive analysis yields a clear strategy for both immediate growth and sustained expansion. From the Outside Looking in: A network of competing factors We analyze all external factors that put pressure on the company, including competition, industry trends, and customer demands, and identify strategies to mitigate risk From the Inside Looking Out: Analysis of business maturity Our VCA is designed to ensure functional alignment across all areas within the company, balancing effort distribution and removing bottlenecks within each function for scale Value Creation Roadmap Our tailored roadmap leverages data-driven strategies to prompt growth, aligning closely with your company’s unique characteristics. Align Products with Market Value Identify Revenue Opportunities Optimize Operating Model Create a Strategy for Scale Goal Enhance value and recognized worth of offering(s). Product roadmap and architecture Delivery model Customer experience framework Pricing & packaging Service model innovation Ideal customer Accelerate Growth Plan Acceleration Our fractional executives become key drivers of growth. Eschewing the conventional consultancy model, which typically ends with mere recommendations, we bring a proactive, ‘hands-on’ mindset. By serving as fractional leaders, we deliver executive expertise without the need for a full-time role, propelling your business towards its desired trajectory. We bring a broad spectrum of expertise, united by stringent standards. Our core values include: Agility Proactive, decisive, strategically adaptable, and cost-aware. Expertise Deeply informed, experienced, impartial, and meticulous. Harmony Attentive listening, guiding development, and market testing to validate outcomes. Go-To-Market Strategy Proven process, accelerated outcomes. Our process informs and accelerate yours go-to-market strategy, executing on insights during our initial assessment to make your product, brand, and go-to-market vision a reality. We uncover new opportunities for your technology, process, and people, then create a roadmap and package to bring your solution to its optimal market. Product We pinpoint opportunities to enhance your product with value-adding features and services, explore adjacent markets for expansion, strategize for intellectual property monetization, and craft pricing and packaging strategies designed to boost revenue and attract new customers. Deliverables Roadmap Technology architecture Scalable solutions Packaging & pricing Brand We position your company for category leadership with a brand strategy and messaging that reflects your unique value. We help your brand shine, transforming your identity to gain credibility, build momentum, and position for a transaction. Deliverables Brand foundations Positioning and messaging Product portfolio architecture Brand design system Go-To Market We swiftly tailor your offering to ideal targets, crafting a robust revenue strategy that enhances customer engagement through refined sales processes, impactful collateral, strategic partnerships, and targeted marketing. Our primary aim is to perfect the customer experience at every interaction. Deliverables Channels Quality of pipeline Sales strategy & CRM Communications strategy Harvest Securing Peak Value with Managed Risk Finally, in the harvest phase, we deploy our M&A experts and investor acumen to optimize your company’s market position for peak portfolio performance. Businesses refined through our process will emerge well-equipped for growth, featuring a scalable operating model, a solid pipeline, low-risk profile, and maximized enterprise value, all underpinned by robust technology and a unique brand identity. High Impact Capabilities for Harvesting Value Exit Readiness Value gap analysis Business plan consolidation Buyer research Marketing asset preparation Network access Investment Due Diligence M&A strategy Industry / market research Company analysis Risk assessment Growth plan Post Transaction Support Growth strategy Technology integration Business optimization Organizational transformation 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheOrchidBlack #DirtPodcast #Jim Barnish #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow The Orchid Black, Dirt Podcast, Jim Barnish, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, A Pass to pitch using a positive escalation with Richard Blank. The Orchid Black Dirt Podcast by Jim Barnish, Jr. https://youtu.be/aofHSv9Vnxk

The Dead Pixels Society podcast. Mastering Customer Service Excellence with Richard Blank This podcast is for a business-to-business audience of entrepreneurs and companies in the photo/imaging retail, online, wholesale, mobile, and camera hardware/accessory industries. Embark with us on a journey to the heart of entrepreneurship as Richard Blank shares the vibrant tale of his rise to business success in Costa Rica. From his early days as a Spanish major, Blank's path diverged from family expectations, leading him to the lush tropics where he cultivated a top-tier bilingual call center. His story is one of embracing individuality, with a healthy dose of risk-taking, as he lays bare the trials and triumphs of building a business anchored in empathy and the genuine acknowledgment of his team's dedication. https://youtu.be/TIUS4cl829g In our dialogue, Blank unveils the crucial role of interpersonal relationships in business development and the art of fostering a customer service ethos that prizes personalized interactions over rote transactions. His approach to leadership—judging performance over a season and embedding 30-second checkpoints in conversations—reveals a philosophy that sees beyond the numbers to the people and passion that drives enduring success. MAY 02, 2024 RICHARD BLANK SEASON 5 EPISODE 164. Blank discusses his philosophy of workplace dynamics, emphasizing the symbiosis of discipline and understanding in nurturing a growth-centric environment. He underscores the enduring value of human engagement in an age where automation often overshadows the personal touch. The Dead Pixels Society podcast Published By Gary Pageau News, information and interviews about the photo/imaging business. This is a weekly audio podcast hosted by Gary Pageau, editor of the Dead Pixels Society news site and community. Gary Pageau is principal of InfoCircle LLC, continuing his marketing communications career. InfoCircle LLC is a marketing and communications consulting firm, specializing in business-to-business markets. For nearly 25 years, he was with PMA International, serving most recently as Publisher, Content Development and Strategic Initiatives. His primary responsibilities included overseeing the Association’s editorial department, marketing research unit, education and corporate relations department. Gary Pageau: As the editor-in-chief of Dead Pixels Society, the leading photo/imaging industry newsletter and website, I combine my passion for photography and storytelling with my expertise in market research, media relations, and publishing. For over six years, I have been creating and editing engaging and informative content that reaches thousands of readers and subscribers across various platforms, including digital and social media. Gary Pageau is also the owner of InfoCircle LLC, a content marketing company that provides services for small businesses, such as social media marketing, corporate communications, industry research, and email marketing. He has helped several clients achieve their business goals by developing and implementing effective marketing strategies, such as launching new products, entering new market segments, and increasing sales and growth. Additionally, he is an adjunct professor at Jackson College, where he teaches entrepreneurship 101 to inmates in Michigan correctional facilities, sharing his knowledge and experience in starting and running a business 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #GaryPageau #deadpixelssociety #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Gary Pageau, dead pixels society, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Mastering Customer Service Excellence with Richard Blank. The Dead Pixels Society podcast by Gary Pageau. https://youtu.be/TIUS4cl829g

The Dead Pixels Society podcast. Mastering Customer Service Excellence with Richard Blank This podcast is for a business-to-business audience of entrepreneurs and companies in the photo/imaging retail, online, wholesale, mobile, and camera hardware/accessory industries. Embark with us on a journey to the heart of entrepreneurship as Richard Blank shares the vibrant tale of his rise to business success in Costa Rica. From his early days as a Spanish major, Blank's path diverged from family expectations, leading him to the lush tropics where he cultivated a top-tier bilingual call center. His story is one of embracing individuality, with a healthy dose of risk-taking, as he lays bare the trials and triumphs of building a business anchored in empathy and the genuine acknowledgment of his team's dedication. https://youtu.be/TIUS4cl829g In our dialogue, Blank unveils the crucial role of interpersonal relationships in business development and the art of fostering a customer service ethos that prizes personalized interactions over rote transactions. His approach to leadership—judging performance over a season and embedding 30-second checkpoints in conversations—reveals a philosophy that sees beyond the numbers to the people and passion that drives enduring success. MAY 02, 2024 RICHARD BLANK SEASON 5 EPISODE 164. Blank discusses his philosophy of workplace dynamics, emphasizing the symbiosis of discipline and understanding in nurturing a growth-centric environment. He underscores the enduring value of human engagement in an age where automation often overshadows the personal touch. The Dead Pixels Society podcast Published By Gary Pageau News, information and interviews about the photo/imaging business. This is a weekly audio podcast hosted by Gary Pageau, editor of the Dead Pixels Society news site and community. Gary Pageau is principal of InfoCircle LLC, continuing his marketing communications career. InfoCircle LLC is a marketing and communications consulting firm, specializing in business-to-business markets. For nearly 25 years, he was with PMA International, serving most recently as Publisher, Content Development and Strategic Initiatives. His primary responsibilities included overseeing the Association’s editorial department, marketing research unit, education and corporate relations department. Gary Pageau: As the editor-in-chief of Dead Pixels Society, the leading photo/imaging industry newsletter and website, I combine my passion for photography and storytelling with my expertise in market research, media relations, and publishing. For over six years, I have been creating and editing engaging and informative content that reaches thousands of readers and subscribers across various platforms, including digital and social media. Gary Pageau is also the owner of InfoCircle LLC, a content marketing company that provides services for small businesses, such as social media marketing, corporate communications, industry research, and email marketing. He has helped several clients achieve their business goals by developing and implementing effective marketing strategies, such as launching new products, entering new market segments, and increasing sales and growth. Additionally, he is an adjunct professor at Jackson College, where he teaches entrepreneurship 101 to inmates in Michigan correctional facilities, sharing his knowledge and experience in starting and running a business 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #GaryPageau #deadpixelssociety #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Gary Pageau, dead pixels society, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Mastering Customer Service Excellence with Richard Blank. The Dead Pixels Society podcast by Gary Pageau. https://youtu.be/TIUS4cl829g

The Dead Pixels Society podcast. Mastering Customer Service Excellence with Richard Blank This podcast is for a business-to-business audience of entrepreneurs and companies in the photo/imaging retail, online, wholesale, mobile, and camera hardware/accessory industries. Embark with us on a journey to the heart of entrepreneurship as Richard Blank shares the vibrant tale of his rise to business success in Costa Rica. From his early days as a Spanish major, Blank's path diverged from family expectations, leading him to the lush tropics where he cultivated a top-tier bilingual call center. His story is one of embracing individuality, with a healthy dose of risk-taking, as he lays bare the trials and triumphs of building a business anchored in empathy and the genuine acknowledgment of his team's dedication. https://youtu.be/TIUS4cl829g In our dialogue, Blank unveils the crucial role of interpersonal relationships in business development and the art of fostering a customer service ethos that prizes personalized interactions over rote transactions. His approach to leadership—judging performance over a season and embedding 30-second checkpoints in conversations—reveals a philosophy that sees beyond the numbers to the people and passion that drives enduring success. MAY 02, 2024 RICHARD BLANK SEASON 5 EPISODE 164. Blank discusses his philosophy of workplace dynamics, emphasizing the symbiosis of discipline and understanding in nurturing a growth-centric environment. He underscores the enduring value of human engagement in an age where automation often overshadows the personal touch. The Dead Pixels Society podcast Published By Gary Pageau News, information and interviews about the photo/imaging business. This is a weekly audio podcast hosted by Gary Pageau, editor of the Dead Pixels Society news site and community. Gary Pageau is principal of InfoCircle LLC, continuing his marketing communications career. InfoCircle LLC is a marketing and communications consulting firm, specializing in business-to-business markets. For nearly 25 years, he was with PMA International, serving most recently as Publisher, Content Development and Strategic Initiatives. His primary responsibilities included overseeing the Association’s editorial department, marketing research unit, education and corporate relations department. Gary Pageau: As the editor-in-chief of Dead Pixels Society, the leading photo/imaging industry newsletter and website, I combine my passion for photography and storytelling with my expertise in market research, media relations, and publishing. For over six years, I have been creating and editing engaging and informative content that reaches thousands of readers and subscribers across various platforms, including digital and social media. Gary Pageau is also the owner of InfoCircle LLC, a content marketing company that provides services for small businesses, such as social media marketing, corporate communications, industry research, and email marketing. He has helped several clients achieve their business goals by developing and implementing effective marketing strategies, such as launching new products, entering new market segments, and increasing sales and growth. Additionally, he is an adjunct professor at Jackson College, where he teaches entrepreneurship 101 to inmates in Michigan correctional facilities, sharing his knowledge and experience in starting and running a business 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #GaryPageau #deadpixelssociety #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Gary Pageau, dead pixels society, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Mastering Customer Service Excellence with Richard Blank. The Dead Pixels Society podcast by Gary Pageau. https://youtu.be/TIUS4cl829g

The Business Of Meetings Podcast hosted by Eric Rozenberg.How to Leverage Call Centers with Richard Blank The #1 podcast for business owners in the meetings and events industry, The Business Of Meetings Podcast. If you are an independent business owner in the meeting and event space, this podcast is for you! Your host, Eric Rozenberg has created this show to bring you strategies, tips, and tactics to help your business grow. With more than 20 years in the event industry and planning events for Fortune 100 companies, Eric is prepared to let you in on the insider tactics so you can be successful too! Richard has had an amazing journey! In this episode 116, he talks about call centers, sales, people retention, life, and entrepreneurship. He explains how to leverage call centers to connect better with your customers and grow your business. https://youtu.be/DmEuOj1nuRQ?si=j1ozp_byHoT2tAf7 Dedicated to offering content to business owners in the Meetings & Events Industry, Event Business Formula features original interviews from The Business of Meetings Podcast and other videos of interest. Richard’s journey After graduating in 1991 from Abington High School in North East Philadelphia, Richard went to the University of Arizona. He majored in Spanish and Communication and focused on public speaking, non-verbal communication, and micro-expression reading. When he was 27 years old, a friend who had a call center invited him to go there to teach English, and he ended up working there for four years. Starting a call center In 2008, Richard decided to start a call center with his wife. They began with one seat and fifty hours. Today, fourteen years later, they are 150 strong. They are very selective and reject more accounts than they accept because Richard wants to ensure that he can fulfill his clients’ needs with the accounts that come in, and the agent will be comfortable enough to do the work. The agents’ experience Richard respects Costa Rican customs, culture, and native tongue. He also respects the bilingualism of his agents. He can mold brand-new agents, and with older agents, he sometimes has to get rid of bad habits. By properly preparing his agents, he feels he can put them all on a level playing field. The culture Sometimes, telemarketers and call center agents feel like numbers or robots, and they feel expendable. So before putting them on the phone, Richard gets to know their names and who they are. He also trains them to give them a base foundation to grow. Quality calls Richard likes his agents to focus on doing quality calls. About 30% of all calls come about through referrals. Much of their business happens because they do an excellent job on the first call. By working smarter rather than harder, they earn those referrals. Growing a business by working with call centers Growing a business has a lot to do with workforce management. Small business owners in the meetings and events industry can grow their businesses using omnichannel support and emails. By making phone calls, they also get the chance to do up-sales, get referrals, and answer questions. Put more effort into your communication Putting more effort into your communication, and making it warmer and more inviting, will separate you from others. If you make outbound calls, send an email, or leave a voicemail, take the time to look at the website or the CEO or business leaders’ LinkedIn profiles to get a sense of the tone or the company culture. Answering calls Have your best people answer calls. If there is an overflow, it is worth paying a little extra to work with a blended call center answering service so that you never have to miss that special call! Cold calls Doing cold calls represents half of their business. Their forte is appointment setting and lead generation, and they sometimes do surveys. Outbound calls Richard believes he has cracked a code for making outbound calls! The best approach for a phone call is to use anonymity (apart from mentioning the name of the company you represent) in the first three to five seconds of the call. The Buffer Boomerang technique If someone gives you a negative one, negative two, or a negative three-tone, reduce that tone and make it positive to reset the conversation. Then, show active listening by repeating the question. Land it back at them with a plus-two boomerang response. Positive escalation When your call gets transferred, it is the perfect time to give a positive verbal escalation (complimenting someone who works for you) to gain momentum and move forward. Concluding a call Calls consist of an introduction, a body, and a conclusion. To conclude, ask if there are any final questions, and then finish up with a military alphabet to double-check the email address of the person to whom you are talking. Follow up Follow up with a thank-you email that includes the name of the person who assisted you by transferring your call. Motivation Richard’s agents are properly prepared and well-rehearsed. He motivates his team by giving them prizes for meeting their goals. Working with good faith and good intentions also helps them weather the storms. Reading micro-expressions on the phone The purest form of communication is phonetics because congruence is where audio matches the visual. Phonetics can be broken down into four different sections: Tone Rate Pitch Duration Your tone is the one consistent variable you have when you read micro-expressions. Keep it confident and empathetic. Mirror imaging Focus on the speed and pitch of the person you are talking to. Read them initially to see if they are going faster, slower, louder, or softer. After about five minutes, you will notice if there is a spike or dip in their speech. Tone, rate, and pitch can be manipulated. Your ultimate tell-sign is your subconscious answering speed. Then it will be the ideal time for you to ask a tie-down, a pin-down, or a clarification question. Repetition Richard suggests that you repeat something from time to time to make sure that the person you are talking to is following along with you. It will also give them time to digest what you have been talking about. An exit interview Better phone calls sometimes include an exit interview. You could get five reasons why someone chose your competition or get a suggestion to enhance your services. OUR APPROACH To build a successful event business, you must be an artist who can play several instruments and smile at the camera all at the same time. The Event Business Formula™ is designed to help you clearly address 3 major success arenas: PEOPLE If you’re “alone at the top” putting out fires and saving the day, then it’s time to share your leadership challenges with experts and peers. The Event Business Formula will help you and your organization solve problems by ’brainstorming with other professionals who face the same challenges and collaborating one to one with top innovators and experts. STRATEGY You’re stellar at putting out fires and creating on the spot solutions. It’s part of your DNA, the very thing clients and colleagues have always praised you for doing, but it’s exhausting and not enough for you anymore! It’s time to stop the insanity and develop new strategies and processes that will move you and your organization to a more fulfilling and profitable position. TECHNOLOGY Ever wish you had more time to think, learn and grow? Do you spend countless hours doing business – not building business? Have you’ve heard about the powerful methodologies like Blue Ocean Strategy or Business Model Canvas? We’ll bring you up to speed on these and more, helping you transform your approach, making life easier and more rewarding for you, your clients and your team. OUR PROGRAMS Discover how we can help you grow your meetings and events business Through a combination of online training programs, private coaching, and in-person masterminds, we help entrepreneurs in the meetings and events industry grow and scale their business. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #Event Business Formula #TheBusinessOfMeetingsPodcast #EricRozenberg #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Event Business Formula, The Business Of Meetings Podcast, Eric Rozenberg Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Event Business Formula presents: The Business Of Meetings Podcast hosted by Eric Rozenberg. How to Leverage Call Centers with Richard Blank https://youtu.be/DmEuOj1nuRQ?si=j1ozp_byHoT2tAf7

The business brain podcast by ST Rappaport of LifePix University. A Fun-tastic Workplace Culture with Richard Blank. ST Rappaport - LifePix University If you’re an ADHD entrepreneur who wants to optimize your brain to grow your business with more ease, you’re in the right place. Here we discuss how to optimize ADHD by working on the core of the issue instead of putting on a band-aid. You're brain will learn how to understand time, be organized, get things done efficiently, and more, all while getting the incredible benefits of ADHD! Who says work has to be boring? Richard Blank shares with us how he built his cool business and building relationships at the same time. A Workplace Culture via play: Building a Thriving Business Environment. Get ready for some real change as with each episode we’ll discuss a real-life challenge, why you might be struggling with it, and give you practical strategies so all areas of your life will improve. https://youtu.be/95glWY7Fdic Hey! I'm ST Rappaport I help ADHD entrepreneurs optimize their brain to grow their business with ease. The reason you are struggling with ADHD is because some of your thinking skills are weak. You see, thinking is not one big thing. Thinking is made up of 28 thinking skills called cognitive functions. Naturally, we all have stronger and weaker cognitive functions. These weak cognitive functions can get in our way of doing what we want to do. But it doesn't have to stay that way! By improving the thinking skills behind the challenging tasks, it all becomes a lot easier. Yes, even focusing, time management and impulsivity! Subscribe to the channel to learn how to optimize your brain and run your business with more ease. Helping ADHD entrepreneurs optimize their brain to grow their business with more ease. | Brain Engineer Are you frustrated because your procrastination has led to a loss of business and opportunities? Imagine being an ambitious entrepreneur who has found a way to handle clients, business operations AND marketing with ease. You actually experience the freedom you started the business for. More time for family and friends. More time to do what you love. Not because you're playing it small. But because everything is in place. Podcast episodes for the next 3 months are recorded. Marketing emails for the next month are written. And short-form social media videos? Those were done ages ago! You connect with your clients in a way that others haven’t been able to. You understand them in deeper ways and serve them in the best way possible. Your clients get such high results that referrals are always coming in. And when those new clients come in? The onboarding process is smooth and meaningful. You focus on building the relationship right away because you don’t have to get bogged down with administrative tasks. Although you know problems will arise (‘cuz that’s part of life!), you never have to worry about them. You know you're equipped to deal with any challenging situation and will figure out a creative solution quickly. You have a team of employees who are well-trained and motivated to help run and expand the business. You developed a positive and productive work culture, where the employees get the work done on time, feel valued for who they are, and are willing to do anything for the company. You don't break a sweat. While everyone else panics, you stay calm. You're the walking embodiment of personal excellence and high performance… And because of that, you're in a goal-smashing cycle of achievement without limitations. In fact… You're so effective… so outrageously on top of your game… Those around you just want to know, “HOW DO YOU DO IT?!” Doesn’t this sound like bliss? Well, what if I told you that… This didn't have to be a dream. This could be you in real life. The only difference between you and the dream is training your brain for peak performance… Wondering how your brain is currently working? Take the Thinking Skills Assessment to find out: www.lifepixuniversity.com/cf Are you an entrepreneur with ADHD (or ADHD tendencies) who feels frustrated, stressed or overwhelmed? Take this FREE Thinking Skills Assessment to see what the real cause is. While many people suggest enhancing productivity, exploring new software, or attending motivational events, scientific research indicates that the root issue lies in specific gaps within your thinking skills that demand your attention. The first crucial step involves identifying how strong each of your 28 thinking skills are, determining which ones you can leverage effectively, and which ones require improvement. I'm ST Rappaport, a brain engineer and in 5th grade I still couldn't read properly. After endless hours of tutors that left nothing but high bills, it was time to take another approach. Let’s rewire the brain and solve the real problem. Usually, when a person has a problem, they solve what they see at the surface. Let’s say, for example, you never make the deadlines you set for yourself and it’s getting really frustrating, so you decided from now on you’ll finish all your tasks 24 hours early. It might work for a week or two but pretty quickly you’ll be late again. Why? This is because there is a reason WHY you are constantly being late. You’re not trying to but there’s another problem. Maybe it’s because you never know how to start or maybe it’s because once you get distracted it’s extremely difficult to refocus or maybe doing research just messes with your brain and you can’t seem to do it. When you solve the real core problem (and there might be a few!) then everything else will fall into place. You’ll not only be making your deadlines at work, you’ll also be making deadlines with your personal goals. How awesome is that? The way your brain is wired, and thinks is incredibly important. You see, there are 28 cognitive functions, 28 parts to thinking. When one or more of these cognitive functions are weak it affects many areas of your life. Do you ever get overwhelmed when you begin a new project? Not sure where to start? It may be because your cognitive function called “Focusing & Perceiving” is weak. It doesn’t mean you're bad. It doesn’t mean you’re incapable. It just means you’ve got a weak thinking skill and it can be fixed! Or maybe you decide to plan your day every morning but for some reason it’s not working out and you’re feeling really frustrated because you're putting in so much work. You’re trying really hard to implement a specific method to help more things done but your brain is just not able to do it. What's really happening here is you’ve got a cognitive deficiency. It doesn’t mean you're doomed, we all have them, but if we don’t fix the core problem, you’ll continue with the same struggles, day in and day out. The cool part is that as you improve your cognitive functions, all areas of your life begin to improve. I mean when do we not need to “Focus and Perceive” or use “2+ pieces of information”? By rewiring my brain and improving my 28 thinking skills, not only did my reading improve, but so did all other areas of my life. I did better in school, I made more friends and my favorite, my confidence went through the roof, But it didn't stop there- At 17 I started getting training in the Feuerstein method. During that time, I took Tony Robbin's RPM program, which I found really interesting, but struggled to implement. Don't get me wrong, I tried. I really did. I just couldn't do it. So, I dropped it. A few months later I took another training in the Feuerstein method that focused on improving the cognitive function of categorizations. Aha! This is the reason I couldn't do Tony's program. My cognitive function of categorizations was weak and getting the way. Once I improved the cognitive function, magic happened! I was now able to implement the program with ease. Have you ever taken a course or program & didn't get your desired result? It's possible you too got a weaker thinking skill getting in your way like I did. But it doesn't have to stay like that. As soon as you improve your cognitive functions, you'll see real magic your life too 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #Thebusinessbrainpodcast #STRappaport #LifePixUniversity #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow The business brain podcast , ST Rappaport, LifePix University, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, A Fun-tastic Workplace Culture with Richard Blank.The business brain podcast by ST Rappaport of LifePix University. https://youtu.be/95glWY7Fdic

The Brazilian point of view podcast by Ana Tagliati. Pros and cons of Costa Rica with Richard Blank. For this week's episode, we have another one from the 'another episode, another country' series with Costa Rica. I invited Richard to talk about moving to Costa Rica, the lifestyle he takes in the country, wildlife, safety, cultural aspects and cuisine.He also gives many tips for visiting Costa Rica, what to see, where to go, do's and don'ts, pros and cons, misconceptions, and much more! Ana Tagliati, Journalist with a Master’s degree from Edinburgh Napier University, and Podcast Producer of The Brazilian point of view podcast. p. 165 - Moving to Costa Rica, living a simple and relaxing lifestyle, culture and cuisine, fresh food, wildlife, tips to visit Costa Rica, tourism in the country with Richard Blank Ana Tagliati is a 28-year-old Brazilian, who will discuss different matters of daily life and current situations, from a Brazilian point of view. Richard also gives many tips for visiting Costa Rica, what to see, where to go, do’s and don’ts, pros and cons, misconceptions, and much more! Recommendation: Remington Steele https://youtu.be/6S72brdzB3A Ana Tagliati is a podcast host and producer at The Brazilian point of view, a popular podcast that blends news and storytelling elements, with global appeal. She has a bachelor's degree in law from Faculdade Milton Campos and a master's degree in journalism from Edinburgh Napier University. Ana Tagliati has core competencies in broadcast media and news reporting. Ana Tagliati's current role: I have produced and hosted over 170 podcast episodes, successfully sourcing and interviewing international guests, demonstrating adeptness in using advanced recording equipment and editing software, and crafting seamless episode structures through proficient scriptwriting and meticulous audio editing. I have also monitored and managed different social media platforms for podcast and audience development, resulting in an increase in listenership of 71% from 2022 to 2023, according to Spotify statistics. Additionally, I have gained hands-on experience in radio and newspaper production through work placements at Radio Forth, The National Newspaper and BBC Radio Scotland, where I assisted in producing radio bulletins, conducting audio editing, preparing scripts, pitching and creating original compelling stories, and writing multiple news articles weekly. I am passionate about delivering and communicating stories in a simple, straightforward, and engaging manner, and I value collaboration, diversity, and innovation. I can bring diverse perspectives and experiences to the team, as I am fluent in English, Portuguese and Spanish, and have studied and worked in different countries and cultures. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #AnaTagliati #TheBrazilianpointofviewpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Ana Tagliati, The Brazilian point of view podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, The Brazilian point of view podcast by Ana Tagliati p. 165 - Moving to Costa Rica with Richard Blank https://youtu.be/6S72brdzB3A

The Brazilian point of view podcast by Ana Tagliati. Pros and cons of Costa Rica with Richard Blank. For this week's episode, we have another one from the 'another episode, another country' series with Costa Rica. I invited Richard to talk about moving to Costa Rica, the lifestyle he takes in the country, wildlife, safety, cultural aspects and cuisine.He also gives many tips for visiting Costa Rica, what to see, where to go, do's and don'ts, pros and cons, misconceptions, and much more! Ana Tagliati, Journalist with a Master’s degree from Edinburgh Napier University, and Podcast Producer of The Brazilian point of view podcast. p. 165 - Moving to Costa Rica, living a simple and relaxing lifestyle, culture and cuisine, fresh food, wildlife, tips to visit Costa Rica, tourism in the country with Richard Blank Ana Tagliati is a 28-year-old Brazilian, who will discuss different matters of daily life and current situations, from a Brazilian point of view. Richard also gives many tips for visiting Costa Rica, what to see, where to go, do’s and don’ts, pros and cons, misconceptions, and much more! Recommendation: Remington Steele https://youtu.be/6S72brdzB3A Ana Tagliati is a podcast host and producer at The Brazilian point of view, a popular podcast that blends news and storytelling elements, with global appeal. She has a bachelor's degree in law from Faculdade Milton Campos and a master's degree in journalism from Edinburgh Napier University. Ana Tagliati has core competencies in broadcast media and news reporting. Ana Tagliati's current role: I have produced and hosted over 170 podcast episodes, successfully sourcing and interviewing international guests, demonstrating adeptness in using advanced recording equipment and editing software, and crafting seamless episode structures through proficient scriptwriting and meticulous audio editing. I have also monitored and managed different social media platforms for podcast and audience development, resulting in an increase in listenership of 71% from 2022 to 2023, according to Spotify statistics. Additionally, I have gained hands-on experience in radio and newspaper production through work placements at Radio Forth, The National Newspaper and BBC Radio Scotland, where I assisted in producing radio bulletins, conducting audio editing, preparing scripts, pitching and creating original compelling stories, and writing multiple news articles weekly. I am passionate about delivering and communicating stories in a simple, straightforward, and engaging manner, and I value collaboration, diversity, and innovation. I can bring diverse perspectives and experiences to the team, as I am fluent in English, Portuguese and Spanish, and have studied and worked in different countries and cultures. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #AnaTagliati #TheBrazilianpointofviewpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Ana Tagliati, The Brazilian point of view podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, The Brazilian point of view podcast by Ana Tagliati p. 165 - Moving to Costa Rica with Richard Blank https://youtu.be/6S72brdzB3A