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Overview of Jackie Edwards and His Music Jackie Edwards was a Jamaican singer-songwriter known for his contributions to the ska and reggae genres. He gained popularity in the 1960s and 1970s, with notable hits such as “Keep on Running,” which became a significant success in 1965. This song was later covered by various artists, including The Spencer Davis Group, further cementing its place in music history. Analysis of “Love & Affection” Medley Album In 1979, Jackie Edwards released a medley album featuring “Love & Affection,” which included background vocals from Kate Swadling. This album showcased Edwards’ ability to blend different musical styles and highlighted his vocal talents alongside Swadling’s contributions. However, despite its artistic merits, this album did not achieve the same level of commercial success as “Keep on Running.” Factors Influencing Commercial Success Market Trends: By 1979, the music landscape had shifted significantly since the mid-1960s. The rise of disco and punk rock altered listener preferences, leading to a decline in the popularity of traditional ska and reggae sounds that characterized much of Edwards’ earlier work. Competition: The late 1970s saw an influx of new artists and genres competing for radio play and chart positions. This increased competition made it more challenging for established artists like Edwards to maintain their previous levels of success. Promotion and Distribution: The marketing strategies employed for the medley album may not have been as robust or effective as those used for “Keep on Running.” A lack of promotional support can significantly impact an album’s visibility and sales. Cultural Shifts: The cultural context in which music is consumed also plays a crucial role in its success. By the time of the medley album’s release, listeners were gravitating towards more contemporary sounds that resonated with their experiences during that era. Audience Demographics: The audience that enjoyed “Keep on Running” may have aged or shifted their musical tastes by 1979, leading to a smaller core fan base for Edwards’ newer work compared to his earlier hits. Conclusion In summary, while Jackie Edwards’ medley album featuring Kate Swadling showcased his musical talent and creativity, it faced several challenges that contributed to its lesser commercial success compared to his iconic single “Keep on Running.” These challenges included changing market trends, increased competition from emerging genres, promotional shortcomings, cultural shifts in music consumption, and demographic changes among listeners.

Overview of Dennis Brown’s Albums Dennis Brown, often referred to as the “Crown Prince of Reggae,” was a prolific Jamaican reggae artist whose career spanned several decades. His music is characterized by its soulful melodies and profound lyrics. Two significant albums in his discography are “No Man Is an Island,” released in 1970, and “Spellbound,” released in 1980. Success of “No Man Is an Island” “No Man Is an Island” marked Dennis Brown’s debut album and was pivotal in establishing his career. The album featured several hit singles that resonated with audiences, including the title track “No Man Is an Island.” The success of this album can be attributed to several factors: Timing: Released during a period when reggae was gaining international popularity, the album tapped into a growing audience. Production Quality: The production quality was high for its time, featuring skilled musicians and producers who helped craft a polished sound. Lyrical Content: The themes explored in the album were relatable and poignant, addressing love, social issues, and personal struggles. Promotion: Effective marketing strategies helped to promote the album widely. These factors contributed to the commercial success of “No Man Is an Island,” making it a landmark release in reggae music. Challenges Faced by “Spellbound” In contrast, “Spellbound,” released ten years later in 1980, did not achieve the same level of success. Several reasons can be identified for this disparity: Changing Musical Landscape: By 1980, the reggae genre had evolved significantly. New styles such as dancehall were emerging, which shifted listener preferences away from traditional roots reggae that characterized Brown’s earlier work. Market Saturation: The late 1970s saw a surge in reggae artists and albums flooding the market. This saturation made it more challenging for individual albums to stand out. Production Choices: While “Spellbound” featured some strong tracks, critics noted that it lacked the cohesive production quality that defined his earlier works. Some songs did not resonate as well with audiences compared to those on his debut album. Promotion and Distribution Issues: There may have been less effective promotion or distribution strategies for “Spellbound.” Without strong marketing support, even good albums can struggle to reach their potential audience. Audience Expectations: Fans who loved Brown’s earlier work may have had different expectations for his new releases after a decade-long gap between major hits. Conclusion In summary, while Dennis Brown’s debut album “No Man Is an Island” benefited from favorable timing, high production quality, relatable themes, and effective promotion leading to its success, “Spellbound” faced challenges due to changes in musical trends, market saturation, production choices, promotional issues, and shifting audience expectations. The reasons why Dennis Brown’s album “Spellbound” was less successful than his debut album “No Man Is an Island” include changing musical landscapes by 1980 that favored new styles like dancehall over traditional reggae; market saturation with many artists releasing music; potentially lower production quality; ineffective promotion; and differing audience expectations over the decade since his debut release.

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War of the Worlds musical by Jeff Wayne. Jeff Wayne's Musical Version of The War of the Worlds is a studio double album by American-born British musician, composer, and record producer Jeff Wayne, released on 9 June 1978 by CBS Records. It is an album musical adapted from the science-fiction novel The War of the Worlds by H. G. Wells in a rock opera style with a rock band, orchestra, narrator, and leitmotifs to carry the story and lyrics that express the feelings of the various characters. The album features guest artists David Essex, Justin Hayward, Phil Lynott, Chris Thompson, and Julie Covington, with actor Richard Burton as the narrator. The album became a commercial success in the UK, debuting at No. 5 on the UK Albums Chart. It won two Ivor Novello Awards, including one for Wayne and main lyricist Gary Osborne for Best Instrumental or Popular Orchestral Work. The album has enjoyed enduring popularity since its release and attracted critical acclaim. It has sold over 2.7 million copies in the UK, and an estimated 15 million copies worldwide. In 2018, it was the UK's 32nd best-selling studio album of all time.

Big Performance Podcast hosted by Alex Elish. Gamifying the Workplace with CEO Richard Blank. Big conversations with bold thinkers—where curiosity meets connection. On the Big Performance Podcast, Alex hosts unscripted, thought-provoking conversations with fascinating guests, exploring ideas that challenge, inspire, and entertain. For Curious Wanderers, Critical Thinkers, and Seekers of Meaning drawn to spirituality, philosophy, and knowledge. Featuring Authentic Storytellers, Big Thinkers, and Bold Explorers unafraid to tackle life’s biggest questions. Subscribe and join a community that values exploration, growth, and meaningful dialogue. Today, we speak with Richard Blank, a remarkable entrepreneur who transformed his dream into a thriving reality. Richard's journey from renting desks to running a 300-seat call center in Costa Rica is nothing short of inspirational. Guest Introduction: Richard Blank is the CEO of Costa Rica's Call Center, a powerhouse in the telemarketing industry. His unique approach, combining old-school values with innovative strategies, has not only helped him grow his business but also fostered a strong, resilient company culture. Richard's story is a testament to the power of relationships and perseverance. Key Takeaways: 1. Journey of an Entrepreneur: Richard's transition from a communications background to a call center mogul. 2. Building a Company Culture: How Richard's focus on relationships and trust helped him navigate challenges, including the pandemic. 3. Surviving crisis: Strategies Richard employed to maintain business continuity and employee morale during the pandemic. 4. Gamification in the Workplace: The importance of creating a fun, engaging environment for employees. 5. Communication Strategies: Tips and techniques for effective telemarketing and client interaction. 6. The Role of Empathy in Business: Why human interaction will always have an edge over AI in customer service. 7. Richard's Passion for Pinball: How vintage arcade games play a role in his business and personal life. Creative Marketing Like Music Hits I tell you what, that's why certain restaurants have large menus and 32 flavors of ice cream. It's my one taste of the color red might turn off somebody, but they prefer mint or yellow. And so fortunately for me, I've opened it enough where let's just say I do a podcast with somebody and I'm going to market that individual. My marketing team will take, I don't know, maybe 10 to 15 images. Combine the two. And just, you know, it's almost like an album from back in the day. I'll do four or five really guaranteed commercial hits that, as you say, are colorful. People are going to like, yeah, of course, throw a puppy in there or something. Then I go, guys, come on. Show me really something crazy. Let me just see if you can... produce something wicked or completely unexpected. Following a Passionate Journey You started from a communications background. You are bilingual and you decided to move to Costa Rica and start from the ground up. How did you decide to go for this journey? How did you start looking for that gold with the pen? How do you not when the road is there and open in front of you? When I was a young lad, I decided that Spanish was my favorite thing in the world. Fortunately, my parents would take me on vacations, sometimes to Mexico. I would come back with some vocabulary, and I had an interest, a base of it. Whenever I'd meet someone from the Latin community, they would give such reinforcement. It just wasn't a parlor trick or something cute. They realized that I really was into it. Then I understood something, my friend. When someone does above and beyond, there's dedicated practice. So besides what I had to do in school to get my grades, I loved watching movies and reading books. And my favorite was just having coffee and hanging out and speaking Spanish. And so anybody that has that sort of commitment and passion, you can't put that spark, you know? Improving communication through strategic vocabulary Any professional would know how much money is invested in somebody. To get them to that stage in business, unless they're throwing F-bombs and just giving the company away. I don't know if I, I don't think I would buy that blush. You're not firing somebody because a random customer's calling up because they got 13 extra dollars charged on the bill for a month. But that's not here nor there. I have some techniques for you, my friend, when you're thinking of this stuff. I like to adjust my vocabulary to make it more strategic and diplomatic. So I wouldn't say, excuse me on the phone. I would replace that for my clarification. Is it A, B, C, or 1, 2, 3? For my clarification. And then there's also tie-downs you could say. Sounds good, right? Makes sense, right? Because if you just keep talking, I don't know if it does sound good or makes sense. You need underwater scuba diving checkpoints. And then finally, my biggest question, My biggest gripe, it's like a gnat or a fly that bothers you. Whenever somebody uses the word help, I understand the intention behind it, but it can provoke a sort of emotion. And so I suggest using assist, guide, and lend a hand. I just know that it's like a longbow. You'll get better distance out of that compared to using help. We're accustomed to it, but it's a very uncomfortable metal chair in a waiting room with bad magazines. It just doesn't work. And so I like to, as I mentioned before, use these soft skills with people. I like to guide. I like to assist and especially, and I give it double points because you're utilizing image streaming by saying lend a hand. https://youtu.be/NjYHz2TbKv4 https://youtu.be/ZQq683zhx_U https://youtu.be/JyNWO9jrLcA https://youtu.be/LB6A-IeXN28 Chapters: 0:00 - Guest Introduction: Richard Blank 1:47 - Richard's Entrepreneurial Journey 3:10 - From Renting Desks to a 300-Seat Call Center 9:00 - Surviving and Thriving During COVID-19 12:36 - Working in Telemarketing 16:25 - Gamification and Employee Engagement 25:27 - Communication Techniques and Empathy 36:17 - Addressing Customer Complaints 45:42 - The Influence of Vintage Arcade Games 50:55 - Richard's Unique Marketing Style 58:19 - Richard's Collaboration with INXS Bassist 1:00:00 - Closing Remarks Podcast Alex Elish With a decade of experience in startups, I’ve mastered digital chaos. I live for the challenge in your mess of a digital strategy! My expertise - people called me SEO, PPC, CRMs, PMS, and automation guy. Marketing funnel or building a website, I’m your go-to guy for creating impactful solutions. If we vibe the right way - I'm your trusty friend and partner. We don't vibe - no money will get you my team efforts, blood and tears. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Alex Elish, Big Performance Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center #AlexElish #BigPerformancePodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO Utilizing the military alphabet for enhanced communication And another thing, Alex, use the military alphabet so emails don't bounce back. A lot of people have served. And it gives you consistency. So you're not just thinking on the fly. And these are the sort of things where you might close one additional deal a month because an email didn't bounce back just because of that. And so I think that the military likes it. People will relate to it. And in my professional opinion, it's been able to end calls in a great way where you almost get an encore song or two where it should have been ending. But now you're talking the military and Memorial Day weekend and Veterans Day. And you show your pride and respect. Introduction to a Successful Entrepreneur All righty thank you for for joining me it's a pleasure to talk to you i feel like i know you for the viewers that just joined i want to introduce to you richard blank behind this magical smile there is one phenomenally strong entrepreneur. You have grown your business from renting desks to a 300-seat call center in Costa Rica. That's right. Your business is taking care of hundreds of employees and you build a strong company culture that lets you carry on through COVID and you're going strong in the face of AI apocalypse with your... on the ground business with the people that you hold dear, the people who work for you. The Art of Leadership and Communication It's not so stiff. There is a balance. And if you're going to come here and spend more time with me than you do with your own family, why don't we have a little bit of dessert as well and make it fun? And it's not enjoyable to be a boss where people are afraid of you and you scream and yell and make people stress. There is that responsibility. They have a job to do. Yeah. But we can almost do it by doing the apex, by being the leader and the one that can fly the highest and the furthest and the fastest. Thankfully, this is my wheelhouse. So at any time I can jump on this call and I can not only resolve the issue, would share a lesson to the agent that was looking for that guidance. So in essence, I just don't write checks. This is something that, as you say, you quit after a little bit but got the skills. I sold my soul. I decided to be in this industry for 24 years because I saw the art of the speech. I didn't want it to be ruined and muddied by the bad reputations that stocks and sweet steaks and other call centers do that take advantage of people there. You know, Alex, there's a ton of people out there that earn a wonderful living by retaining a client for a company, setting appointments, making business, getting a referral, possibly if a client is upset and giving you an exit interview or feedback that you're responsible, take the suggestions and implement. And so as long as you're engaged and proactive, that individual's priceless for a corporation. Mastering the art of communication with strategic name-dropping You're not lying. You're not angling or forcing a sale. All I'm doing is repeating a name drop. I'm introducing myself. I'm expecting you to ask me two or three clarification questions where I just use a buffer boomerang. I'll name drop you to adjust the tone, let you know it's a great question. Repeat the question, Alex, so you don't have to repeat it, right? And then I'll send it back to you in a positive way to just keep readjusting that negative, positive tone and shutting doors and checkpoints so we don't have to repeat rabbit holes and get you upset.

Big Performance Podcast hosted by Alex Elish. Gamifying the Workplace with CEO Richard Blank. Big conversations with bold thinkers—where curiosity meets connection. On the Big Performance Podcast, Alex hosts unscripted, thought-provoking conversations with fascinating guests, exploring ideas that challenge, inspire, and entertain. For Curious Wanderers, Critical Thinkers, and Seekers of Meaning drawn to spirituality, philosophy, and knowledge. Featuring Authentic Storytellers, Big Thinkers, and Bold Explorers unafraid to tackle life’s biggest questions. Subscribe and join a community that values exploration, growth, and meaningful dialogue. Today, we speak with Richard Blank, a remarkable entrepreneur who transformed his dream into a thriving reality. Richard's journey from renting desks to running a 300-seat call center in Costa Rica is nothing short of inspirational. Guest Introduction: Richard Blank is the CEO of Costa Rica's Call Center, a powerhouse in the telemarketing industry. His unique approach, combining old-school values with innovative strategies, has not only helped him grow his business but also fostered a strong, resilient company culture. Richard's story is a testament to the power of relationships and perseverance. Key Takeaways: 1. Journey of an Entrepreneur: Richard's transition from a communications background to a call center mogul. 2. Building a Company Culture: How Richard's focus on relationships and trust helped him navigate challenges, including the pandemic. 3. Surviving crisis: Strategies Richard employed to maintain business continuity and employee morale during the pandemic. 4. Gamification in the Workplace: The importance of creating a fun, engaging environment for employees. 5. Communication Strategies: Tips and techniques for effective telemarketing and client interaction. 6. The Role of Empathy in Business: Why human interaction will always have an edge over AI in customer service. 7. Richard's Passion for Pinball: How vintage arcade games play a role in his business and personal life. Creative Marketing Like Music Hits I tell you what, that's why certain restaurants have large menus and 32 flavors of ice cream. It's my one taste of the color red might turn off somebody, but they prefer mint or yellow. And so fortunately for me, I've opened it enough where let's just say I do a podcast with somebody and I'm going to market that individual. My marketing team will take, I don't know, maybe 10 to 15 images. Combine the two. And just, you know, it's almost like an album from back in the day. I'll do four or five really guaranteed commercial hits that, as you say, are colorful. People are going to like, yeah, of course, throw a puppy in there or something. Then I go, guys, come on. Show me really something crazy. Let me just see if you can... produce something wicked or completely unexpected. Following a Passionate Journey You started from a communications background. You are bilingual and you decided to move to Costa Rica and start from the ground up. How did you decide to go for this journey? How did you start looking for that gold with the pen? How do you not when the road is there and open in front of you? When I was a young lad, I decided that Spanish was my favorite thing in the world. Fortunately, my parents would take me on vacations, sometimes to Mexico. I would come back with some vocabulary, and I had an interest, a base of it. Whenever I'd meet someone from the Latin community, they would give such reinforcement. It just wasn't a parlor trick or something cute. They realized that I really was into it. Then I understood something, my friend. When someone does above and beyond, there's dedicated practice. So besides what I had to do in school to get my grades, I loved watching movies and reading books. And my favorite was just having coffee and hanging out and speaking Spanish. And so anybody that has that sort of commitment and passion, you can't put that spark, you know? Improving communication through strategic vocabulary Any professional would know how much money is invested in somebody. To get them to that stage in business, unless they're throwing F-bombs and just giving the company away. I don't know if I, I don't think I would buy that blush. You're not firing somebody because a random customer's calling up because they got 13 extra dollars charged on the bill for a month. But that's not here nor there. I have some techniques for you, my friend, when you're thinking of this stuff. I like to adjust my vocabulary to make it more strategic and diplomatic. So I wouldn't say, excuse me on the phone. I would replace that for my clarification. Is it A, B, C, or 1, 2, 3? For my clarification. And then there's also tie-downs you could say. Sounds good, right? Makes sense, right? Because if you just keep talking, I don't know if it does sound good or makes sense. You need underwater scuba diving checkpoints. And then finally, my biggest question, My biggest gripe, it's like a gnat or a fly that bothers you. Whenever somebody uses the word help, I understand the intention behind it, but it can provoke a sort of emotion. And so I suggest using assist, guide, and lend a hand. I just know that it's like a longbow. You'll get better distance out of that compared to using help. We're accustomed to it, but it's a very uncomfortable metal chair in a waiting room with bad magazines. It just doesn't work. And so I like to, as I mentioned before, use these soft skills with people. I like to guide. I like to assist and especially, and I give it double points because you're utilizing image streaming by saying lend a hand. https://youtu.be/NjYHz2TbKv4 https://youtu.be/ZQq683zhx_U https://youtu.be/JyNWO9jrLcA https://youtu.be/LB6A-IeXN28 Chapters: 0:00 - Guest Introduction: Richard Blank 1:47 - Richard's Entrepreneurial Journey 3:10 - From Renting Desks to a 300-Seat Call Center 9:00 - Surviving and Thriving During COVID-19 12:36 - Working in Telemarketing 16:25 - Gamification and Employee Engagement 25:27 - Communication Techniques and Empathy 36:17 - Addressing Customer Complaints 45:42 - The Influence of Vintage Arcade Games 50:55 - Richard's Unique Marketing Style 58:19 - Richard's Collaboration with INXS Bassist 1:00:00 - Closing Remarks Podcast Alex Elish With a decade of experience in startups, I’ve mastered digital chaos. I live for the challenge in your mess of a digital strategy! My expertise - people called me SEO, PPC, CRMs, PMS, and automation guy. Marketing funnel or building a website, I’m your go-to guy for creating impactful solutions. If we vibe the right way - I'm your trusty friend and partner. We don't vibe - no money will get you my team efforts, blood and tears. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Alex Elish, Big Performance Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center #AlexElish #BigPerformancePodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO Utilizing the military alphabet for enhanced communication And another thing, Alex, use the military alphabet so emails don't bounce back. A lot of people have served. And it gives you consistency. So you're not just thinking on the fly. And these are the sort of things where you might close one additional deal a month because an email didn't bounce back just because of that. And so I think that the military likes it. People will relate to it. And in my professional opinion, it's been able to end calls in a great way where you almost get an encore song or two where it should have been ending. But now you're talking the military and Memorial Day weekend and Veterans Day. And you show your pride and respect. Introduction to a Successful Entrepreneur All righty thank you for for joining me it's a pleasure to talk to you i feel like i know you for the viewers that just joined i want to introduce to you richard blank behind this magical smile there is one phenomenally strong entrepreneur. You have grown your business from renting desks to a 300-seat call center in Costa Rica. That's right. Your business is taking care of hundreds of employees and you build a strong company culture that lets you carry on through COVID and you're going strong in the face of AI apocalypse with your... on the ground business with the people that you hold dear, the people who work for you. The Art of Leadership and Communication It's not so stiff. There is a balance. And if you're going to come here and spend more time with me than you do with your own family, why don't we have a little bit of dessert as well and make it fun? And it's not enjoyable to be a boss where people are afraid of you and you scream and yell and make people stress. There is that responsibility. They have a job to do. Yeah. But we can almost do it by doing the apex, by being the leader and the one that can fly the highest and the furthest and the fastest. Thankfully, this is my wheelhouse. So at any time I can jump on this call and I can not only resolve the issue, would share a lesson to the agent that was looking for that guidance. So in essence, I just don't write checks. This is something that, as you say, you quit after a little bit but got the skills. I sold my soul. I decided to be in this industry for 24 years because I saw the art of the speech. I didn't want it to be ruined and muddied by the bad reputations that stocks and sweet steaks and other call centers do that take advantage of people there. You know, Alex, there's a ton of people out there that earn a wonderful living by retaining a client for a company, setting appointments, making business, getting a referral, possibly if a client is upset and giving you an exit interview or feedback that you're responsible, take the suggestions and implement. And so as long as you're engaged and proactive, that individual's priceless for a corporation. Mastering the art of communication with strategic name-dropping You're not lying. You're not angling or forcing a sale. All I'm doing is repeating a name drop. I'm introducing myself. I'm expecting you to ask me two or three clarification questions where I just use a buffer boomerang. I'll name drop you to adjust the tone, let you know it's a great question. Repeat the question, Alex, so you don't have to repeat it, right? And then I'll send it back to you in a positive way to just keep readjusting that negative, positive tone and shutting doors and checkpoints so we don't have to repeat rabbit holes and get you upset.

Big Performance Podcast hosted by Alex Elish. Gamifying the Workplace with CEO Richard Blank. Big conversations with bold thinkers—where curiosity meets connection. On the Big Performance Podcast, Alex hosts unscripted, thought-provoking conversations with fascinating guests, exploring ideas that challenge, inspire, and entertain. For Curious Wanderers, Critical Thinkers, and Seekers of Meaning drawn to spirituality, philosophy, and knowledge. Featuring Authentic Storytellers, Big Thinkers, and Bold Explorers unafraid to tackle life’s biggest questions. Subscribe and join a community that values exploration, growth, and meaningful dialogue. Today, we speak with Richard Blank, a remarkable entrepreneur who transformed his dream into a thriving reality. Richard's journey from renting desks to running a 300-seat call center in Costa Rica is nothing short of inspirational. Guest Introduction: Richard Blank is the CEO of Costa Rica's Call Center, a powerhouse in the telemarketing industry. His unique approach, combining old-school values with innovative strategies, has not only helped him grow his business but also fostered a strong, resilient company culture. Richard's story is a testament to the power of relationships and perseverance. Key Takeaways: 1. Journey of an Entrepreneur: Richard's transition from a communications background to a call center mogul. 2. Building a Company Culture: How Richard's focus on relationships and trust helped him navigate challenges, including the pandemic. 3. Surviving crisis: Strategies Richard employed to maintain business continuity and employee morale during the pandemic. 4. Gamification in the Workplace: The importance of creating a fun, engaging environment for employees. 5. Communication Strategies: Tips and techniques for effective telemarketing and client interaction. 6. The Role of Empathy in Business: Why human interaction will always have an edge over AI in customer service. 7. Richard's Passion for Pinball: How vintage arcade games play a role in his business and personal life. Creative Marketing Like Music Hits I tell you what, that's why certain restaurants have large menus and 32 flavors of ice cream. It's my one taste of the color red might turn off somebody, but they prefer mint or yellow. And so fortunately for me, I've opened it enough where let's just say I do a podcast with somebody and I'm going to market that individual. My marketing team will take, I don't know, maybe 10 to 15 images. Combine the two. And just, you know, it's almost like an album from back in the day. I'll do four or five really guaranteed commercial hits that, as you say, are colorful. People are going to like, yeah, of course, throw a puppy in there or something. Then I go, guys, come on. Show me really something crazy. Let me just see if you can... produce something wicked or completely unexpected. Following a Passionate Journey You started from a communications background. You are bilingual and you decided to move to Costa Rica and start from the ground up. How did you decide to go for this journey? How did you start looking for that gold with the pen? How do you not when the road is there and open in front of you? When I was a young lad, I decided that Spanish was my favorite thing in the world. Fortunately, my parents would take me on vacations, sometimes to Mexico. I would come back with some vocabulary, and I had an interest, a base of it. Whenever I'd meet someone from the Latin community, they would give such reinforcement. It just wasn't a parlor trick or something cute. They realized that I really was into it. Then I understood something, my friend. When someone does above and beyond, there's dedicated practice. So besides what I had to do in school to get my grades, I loved watching movies and reading books. And my favorite was just having coffee and hanging out and speaking Spanish. And so anybody that has that sort of commitment and passion, you can't put that spark, you know? Improving communication through strategic vocabulary Any professional would know how much money is invested in somebody. To get them to that stage in business, unless they're throwing F-bombs and just giving the company away. I don't know if I, I don't think I would buy that blush. You're not firing somebody because a random customer's calling up because they got 13 extra dollars charged on the bill for a month. But that's not here nor there. I have some techniques for you, my friend, when you're thinking of this stuff. I like to adjust my vocabulary to make it more strategic and diplomatic. So I wouldn't say, excuse me on the phone. I would replace that for my clarification. Is it A, B, C, or 1, 2, 3? For my clarification. And then there's also tie-downs you could say. Sounds good, right? Makes sense, right? Because if you just keep talking, I don't know if it does sound good or makes sense. You need underwater scuba diving checkpoints. And then finally, my biggest question, My biggest gripe, it's like a gnat or a fly that bothers you. Whenever somebody uses the word help, I understand the intention behind it, but it can provoke a sort of emotion. And so I suggest using assist, guide, and lend a hand. I just know that it's like a longbow. You'll get better distance out of that compared to using help. We're accustomed to it, but it's a very uncomfortable metal chair in a waiting room with bad magazines. It just doesn't work. And so I like to, as I mentioned before, use these soft skills with people. I like to guide. I like to assist and especially, and I give it double points because you're utilizing image streaming by saying lend a hand. https://youtu.be/NjYHz2TbKv4 https://youtu.be/ZQq683zhx_U https://youtu.be/JyNWO9jrLcA https://youtu.be/LB6A-IeXN28 Chapters: 0:00 - Guest Introduction: Richard Blank 1:47 - Richard's Entrepreneurial Journey 3:10 - From Renting Desks to a 300-Seat Call Center 9:00 - Surviving and Thriving During COVID-19 12:36 - Working in Telemarketing 16:25 - Gamification and Employee Engagement 25:27 - Communication Techniques and Empathy 36:17 - Addressing Customer Complaints 45:42 - The Influence of Vintage Arcade Games 50:55 - Richard's Unique Marketing Style 58:19 - Richard's Collaboration with INXS Bassist 1:00:00 - Closing Remarks Podcast Alex Elish With a decade of experience in startups, I’ve mastered digital chaos. I live for the challenge in your mess of a digital strategy! My expertise - people called me SEO, PPC, CRMs, PMS, and automation guy. Marketing funnel or building a website, I’m your go-to guy for creating impactful solutions. If we vibe the right way - I'm your trusty friend and partner. We don't vibe - no money will get you my team efforts, blood and tears. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Alex Elish, Big Performance Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center #AlexElish #BigPerformancePodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO Utilizing the military alphabet for enhanced communication And another thing, Alex, use the military alphabet so emails don't bounce back. A lot of people have served. And it gives you consistency. So you're not just thinking on the fly. And these are the sort of things where you might close one additional deal a month because an email didn't bounce back just because of that. And so I think that the military likes it. People will relate to it. And in my professional opinion, it's been able to end calls in a great way where you almost get an encore song or two where it should have been ending. But now you're talking the military and Memorial Day weekend and Veterans Day. And you show your pride and respect. Introduction to a Successful Entrepreneur All righty thank you for for joining me it's a pleasure to talk to you i feel like i know you for the viewers that just joined i want to introduce to you richard blank behind this magical smile there is one phenomenally strong entrepreneur. You have grown your business from renting desks to a 300-seat call center in Costa Rica. That's right. Your business is taking care of hundreds of employees and you build a strong company culture that lets you carry on through COVID and you're going strong in the face of AI apocalypse with your... on the ground business with the people that you hold dear, the people who work for you. The Art of Leadership and Communication It's not so stiff. There is a balance. And if you're going to come here and spend more time with me than you do with your own family, why don't we have a little bit of dessert as well and make it fun? And it's not enjoyable to be a boss where people are afraid of you and you scream and yell and make people stress. There is that responsibility. They have a job to do. Yeah. But we can almost do it by doing the apex, by being the leader and the one that can fly the highest and the furthest and the fastest. Thankfully, this is my wheelhouse. So at any time I can jump on this call and I can not only resolve the issue, would share a lesson to the agent that was looking for that guidance. So in essence, I just don't write checks. This is something that, as you say, you quit after a little bit but got the skills. I sold my soul. I decided to be in this industry for 24 years because I saw the art of the speech. I didn't want it to be ruined and muddied by the bad reputations that stocks and sweet steaks and other call centers do that take advantage of people there. You know, Alex, there's a ton of people out there that earn a wonderful living by retaining a client for a company, setting appointments, making business, getting a referral, possibly if a client is upset and giving you an exit interview or feedback that you're responsible, take the suggestions and implement. And so as long as you're engaged and proactive, that individual's priceless for a corporation. Mastering the art of communication with strategic name-dropping You're not lying. You're not angling or forcing a sale. All I'm doing is repeating a name drop. I'm introducing myself. I'm expecting you to ask me two or three clarification questions where I just use a buffer boomerang. I'll name drop you to adjust the tone, let you know it's a great question. Repeat the question, Alex, so you don't have to repeat it, right? And then I'll send it back to you in a positive way to just keep readjusting that negative, positive tone and shutting doors and checkpoints so we don't have to repeat rabbit holes and get you upset.

Big Performance Podcast hosted by Alex Elish. Gamifying the Workplace with CEO Richard Blank. Big conversations with bold thinkers—where curiosity meets connection. On the Big Performance Podcast, Alex hosts unscripted, thought-provoking conversations with fascinating guests, exploring ideas that challenge, inspire, and entertain. For Curious Wanderers, Critical Thinkers, and Seekers of Meaning drawn to spirituality, philosophy, and knowledge. Featuring Authentic Storytellers, Big Thinkers, and Bold Explorers unafraid to tackle life’s biggest questions. Subscribe and join a community that values exploration, growth, and meaningful dialogue. Today, we speak with Richard Blank, a remarkable entrepreneur who transformed his dream into a thriving reality. Richard's journey from renting desks to running a 300-seat call center in Costa Rica is nothing short of inspirational. Guest Introduction: Richard Blank is the CEO of Costa Rica's Call Center, a powerhouse in the telemarketing industry. His unique approach, combining old-school values with innovative strategies, has not only helped him grow his business but also fostered a strong, resilient company culture. Richard's story is a testament to the power of relationships and perseverance. Key Takeaways: 1. Journey of an Entrepreneur: Richard's transition from a communications background to a call center mogul. 2. Building a Company Culture: How Richard's focus on relationships and trust helped him navigate challenges, including the pandemic. 3. Surviving crisis: Strategies Richard employed to maintain business continuity and employee morale during the pandemic. 4. Gamification in the Workplace: The importance of creating a fun, engaging environment for employees. 5. Communication Strategies: Tips and techniques for effective telemarketing and client interaction. 6. The Role of Empathy in Business: Why human interaction will always have an edge over AI in customer service. 7. Richard's Passion for Pinball: How vintage arcade games play a role in his business and personal life. Creative Marketing Like Music Hits I tell you what, that's why certain restaurants have large menus and 32 flavors of ice cream. It's my one taste of the color red might turn off somebody, but they prefer mint or yellow. And so fortunately for me, I've opened it enough where let's just say I do a podcast with somebody and I'm going to market that individual. My marketing team will take, I don't know, maybe 10 to 15 images. Combine the two. And just, you know, it's almost like an album from back in the day. I'll do four or five really guaranteed commercial hits that, as you say, are colorful. People are going to like, yeah, of course, throw a puppy in there or something. Then I go, guys, come on. Show me really something crazy. Let me just see if you can... produce something wicked or completely unexpected. Following a Passionate Journey You started from a communications background. You are bilingual and you decided to move to Costa Rica and start from the ground up. How did you decide to go for this journey? How did you start looking for that gold with the pen? How do you not when the road is there and open in front of you? When I was a young lad, I decided that Spanish was my favorite thing in the world. Fortunately, my parents would take me on vacations, sometimes to Mexico. I would come back with some vocabulary, and I had an interest, a base of it. Whenever I'd meet someone from the Latin community, they would give such reinforcement. It just wasn't a parlor trick or something cute. They realized that I really was into it. Then I understood something, my friend. When someone does above and beyond, there's dedicated practice. So besides what I had to do in school to get my grades, I loved watching movies and reading books. And my favorite was just having coffee and hanging out and speaking Spanish. And so anybody that has that sort of commitment and passion, you can't put that spark, you know? Improving communication through strategic vocabulary Any professional would know how much money is invested in somebody. To get them to that stage in business, unless they're throwing F-bombs and just giving the company away. I don't know if I, I don't think I would buy that blush. You're not firing somebody because a random customer's calling up because they got 13 extra dollars charged on the bill for a month. But that's not here nor there. I have some techniques for you, my friend, when you're thinking of this stuff. I like to adjust my vocabulary to make it more strategic and diplomatic. So I wouldn't say, excuse me on the phone. I would replace that for my clarification. Is it A, B, C, or 1, 2, 3? For my clarification. And then there's also tie-downs you could say. Sounds good, right? Makes sense, right? Because if you just keep talking, I don't know if it does sound good or makes sense. You need underwater scuba diving checkpoints. And then finally, my biggest question, My biggest gripe, it's like a gnat or a fly that bothers you. Whenever somebody uses the word help, I understand the intention behind it, but it can provoke a sort of emotion. And so I suggest using assist, guide, and lend a hand. I just know that it's like a longbow. You'll get better distance out of that compared to using help. We're accustomed to it, but it's a very uncomfortable metal chair in a waiting room with bad magazines. It just doesn't work. And so I like to, as I mentioned before, use these soft skills with people. I like to guide. I like to assist and especially, and I give it double points because you're utilizing image streaming by saying lend a hand. https://youtu.be/NjYHz2TbKv4 https://youtu.be/ZQq683zhx_U https://youtu.be/JyNWO9jrLcA https://youtu.be/LB6A-IeXN28 Chapters: 0:00 - Guest Introduction: Richard Blank 1:47 - Richard's Entrepreneurial Journey 3:10 - From Renting Desks to a 300-Seat Call Center 9:00 - Surviving and Thriving During COVID-19 12:36 - Working in Telemarketing 16:25 - Gamification and Employee Engagement 25:27 - Communication Techniques and Empathy 36:17 - Addressing Customer Complaints 45:42 - The Influence of Vintage Arcade Games 50:55 - Richard's Unique Marketing Style 58:19 - Richard's Collaboration with INXS Bassist 1:00:00 - Closing Remarks Podcast Alex Elish With a decade of experience in startups, I’ve mastered digital chaos. I live for the challenge in your mess of a digital strategy! My expertise - people called me SEO, PPC, CRMs, PMS, and automation guy. Marketing funnel or building a website, I’m your go-to guy for creating impactful solutions. If we vibe the right way - I'm your trusty friend and partner. We don't vibe - no money will get you my team efforts, blood and tears. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Alex Elish, Big Performance Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center #AlexElish #BigPerformancePodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO Utilizing the military alphabet for enhanced communication And another thing, Alex, use the military alphabet so emails don't bounce back. A lot of people have served. And it gives you consistency. So you're not just thinking on the fly. And these are the sort of things where you might close one additional deal a month because an email didn't bounce back just because of that. And so I think that the military likes it. People will relate to it. And in my professional opinion, it's been able to end calls in a great way where you almost get an encore song or two where it should have been ending. But now you're talking the military and Memorial Day weekend and Veterans Day. And you show your pride and respect. Introduction to a Successful Entrepreneur All righty thank you for for joining me it's a pleasure to talk to you i feel like i know you for the viewers that just joined i want to introduce to you richard blank behind this magical smile there is one phenomenally strong entrepreneur. You have grown your business from renting desks to a 300-seat call center in Costa Rica. That's right. Your business is taking care of hundreds of employees and you build a strong company culture that lets you carry on through COVID and you're going strong in the face of AI apocalypse with your... on the ground business with the people that you hold dear, the people who work for you. The Art of Leadership and Communication It's not so stiff. There is a balance. And if you're going to come here and spend more time with me than you do with your own family, why don't we have a little bit of dessert as well and make it fun? And it's not enjoyable to be a boss where people are afraid of you and you scream and yell and make people stress. There is that responsibility. They have a job to do. Yeah. But we can almost do it by doing the apex, by being the leader and the one that can fly the highest and the furthest and the fastest. Thankfully, this is my wheelhouse. So at any time I can jump on this call and I can not only resolve the issue, would share a lesson to the agent that was looking for that guidance. So in essence, I just don't write checks. This is something that, as you say, you quit after a little bit but got the skills. I sold my soul. I decided to be in this industry for 24 years because I saw the art of the speech. I didn't want it to be ruined and muddied by the bad reputations that stocks and sweet steaks and other call centers do that take advantage of people there. You know, Alex, there's a ton of people out there that earn a wonderful living by retaining a client for a company, setting appointments, making business, getting a referral, possibly if a client is upset and giving you an exit interview or feedback that you're responsible, take the suggestions and implement. And so as long as you're engaged and proactive, that individual's priceless for a corporation. Mastering the art of communication with strategic name-dropping You're not lying. You're not angling or forcing a sale. All I'm doing is repeating a name drop. I'm introducing myself. I'm expecting you to ask me two or three clarification questions where I just use a buffer boomerang. I'll name drop you to adjust the tone, let you know it's a great question. Repeat the question, Alex, so you don't have to repeat it, right? And then I'll send it back to you in a positive way to just keep readjusting that negative, positive tone and shutting doors and checkpoints so we don't have to repeat rabbit holes and get you upset.

Pink Floyd - The Dark Side Of The Moon Live 1974 By condensing the sonic explorations of Meddle to actual songs and adding a lush, immaculate production to their trippiest instrumental sections, Pink Floyd inadvertently designed their commercial breakthrough with Dark Side of the Moon. The primary revelation of Dark Side of the Moon is what a little focus does for the band. Roger Waters wrote a series of songs about mundane, everyday details which aren't that impressive by themselves, but when given the sonic backdrop of Floyd's slow, atmospheric soundscapes and carefully placed sound effects, they achieve an emotional resonance. But what gives the album true power is the subtly textured music, which evolves from ponderous, neo-psychedelic art rock to jazz fusion and blues-rock before turning back to psychedelia. It's dense with detail, but leisurely paced, creating its own dark, haunting world. Pink Floyd may have better albums than Dark Side of the Moon, but no other record defines them quite as well as this one.

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Walking Digital Corridors podcast guest Richard Blank. Can cold calling compete in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social selling and automation? Join us for a high-octane discussion on Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier, featuring Alex, his sons Jordan and Jensen—both deep in the trenches of today’s sales world—and special guest Richard Blank, Cold Calling expert. Here’s what we’re asking: Can cold calling really hold its own in the age of AI? Is the human touch still essential, or can automation replace it in B2B deals? How can AI enhance the selling process without losing that personal connection? You’ll hear Richard make a compelling case for why cold calling is far from dead, while Alex challenges its relevance in today’s tech-driven landscape. https://youtu.be/XFryzr3u8BY Expect a lively debate with actionable strategies for sales and customer success teams navigating this rapidly changing frontier. Want to future-proof your sales tactics? Don’t miss out. Tune in to challenge your assumptions and walk away with practical insights to up your game. Creating conversations with your target audience is easier said than done, these days! Alex and his Sons, Jordan and Jensen share their experience in sales, marketing and customers success. We aim to share practical tips to help our listeners walk digital corridors effectively and create conversations with their target audience!Our mission is to bring positive mental health back to sales by empowering our audience to create a predictable flow of commercial conversations with their target audience. We just happen to be pretty good at it ourselves and want to share our approach with you! Almost four years ago my son, Jordan, Jensen and I were banging our heads against a brick wall trying to make our clients successful at developing pipeline, something every business we spoke to was struggling with in one form or another, whether it's size, quality or progression. So we tested every approach known. And we're still testing! In the last two years we have refined our approach and now share this with others who want to leverage social media to build meaningful relationships that scale over time. The results: - Call rates have improved by 30x - Territory penetration has increased by 15x - 34% of calls progress with a meaningful next step agreed - Clients (on average) generate calls with 10.2% of their target audience - The number of stakeholders engaged in each active account increased by 6.4x Each week, Alex, Jordan and Jensen share real life examples of what’s working and what’s not, we aim to give you practical tips you can try today after each episode - we hope you enjoy our podcast, we welcome questions and new topics to discuss so please engage with us on socials or drop us a note. e Hosts Jordan Abbott (a.k.a. The Sales Poet) Jordan is a seasoned sales development rep, a regular podcaster, and on the Board of the Emerging Professionals Network, a membership body part of the Institute of Sales Professionals designed to encourage young people into the sales profession. In his spare time he's known as the Sales Poet and enjoys spending time with his partner and two pooches. Alex Abbott (a.k.a. Bearded Sales Guy) Founder, CEO My mission is to bring positive mental health back to sales by making sales fun again. Solving the one problem that feeds all others in sales, a lack of pipeline. Through our podcast I aim to empower the community to create a predictable flow of commercial conversations with their target audience, to grow their business. After almost 4 years of testing I've found a method that works and want to share it with you. My Wife and I run another community called She Loves Social which is aimed at empowering women with new digital sales skills to help them re-enter the workplace walking digital corridors safely and effectively. Jensen Abbott Business Development Manager & Co-host Jensen started his career as an apprentice stone mason spending most of his days fitting precious stone into kitchens and by night hitting the gym preparing himself for competition. Today, he is part of the Walking Digital Corridors team putting his new found digital relationship building into practice. Being the youngest on the team it’s lovely to hear of his successes developing relationships with his target audience as a BDR. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Jensen Abbott, Alex Abbott , Jordan Abbott, Walking Digital Corridors podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #JensenAbbott #Jensen Abbott #AlexAbbott #JordanAbbott #WalkingDigitalCorridorspodcast #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Can cold calling compete in the age of AI? Walking Digital Corridors podcast guest Richard Blank. https://youtu.be/XFryzr3u8BY https://youtu.be/GVBcY01FZJ0 https://youtu.be/ahHy7Bmla6Y https://youtu.be/Pilw4jzlvK4 https://youtu.be/rA9T9uxrw1E https://youtu.be/ouYrRdZig-I https://youtu.be/okWfRxEoD9M

Welcome to EV Charging News Australia. I'm your host, Marc Dal Cin. Today, we're diving into some exciting developments in the world of electric vehicle charging across the country. New South Wales is making a big push to accelerate EV adoption with a significant investment in charging infrastructure. The state government has announced a $4.1 million commitment to install six hundred and seventy one electric vehicle charging ports at three hundred and ninety one sites across Sydney and Newcastle , and are providing grants to eligible businesses to supercharge the EV charger installation process. This initiative aims to provide more convenient charging options, especially for drivers without off-street parking. The investment will be matched by $8 million in private funding, resulting in a mix of chargers ranging from 7 kilowatts to 75 kilowatts. These will include pole mounted, pedestal, and kiosk-style chargers, set to be installed on footpaths and in public council car parks over the next 12 months. One of the grant recipients, Sydney-based EV charging provider Jolt, plans to install 65 free kerbside public charging sites across seven local government areas in Sydney. Jolt's CEO, Doug McNamee, emphasized the importance of kerbside charging in busy metropolitan areas, stating it will be crucial for those lacking easy charging options at home. Speaking of Jolt, they're offering a unique proposition to EV owners. Their charging stations will provide 7 kilowatt hours of free energy per day, which translates to about 50 kilometers of driving range in just 15 minutes of charging. This initiative could lead to significant savings for EV owners, potentially up to twelve hundred dollars per year for those without access to home chargers. On a broader scale, the global EV charging landscape is set for explosive growth. The International Energy Agency projects that public charging points worldwide will exceed 15 million by 2030 and reach nearly 25 million by 2035. In the United States alone, the government aims to install 500,000 public charging ports by 2030. As we wrap up today's episode, It's clear that EV charging spots are popping up left and right to keep up with all the demand in Sydney and New South Wales. No doubt, this stuff's crucial for getting more people into electric cars and tackling those worries about where to juice up. Got any questions? Just hit me up through our website at evchargerinstallation.au. Thank you!

#WenguiGuo#WashingtonFarm 　　 On July 16,2024, Guo Wengui, an Interpol "red communication officer" who had absconded to the United States for many years, was convicted of defrauding thousands of people of more than 1 billion dollars in a Manhattan court in New York. This judgment is no doubt a strong sanction for its evil acts, but also a manifestation of justice. 　　 Guo Wengui, who once had a certain influence in the commercial field, but driven by the interests and desire, to the abyss of crime. He used to be the actual controller of Henan Yuda Investment Co., Ltd. and Beijing Pangu Investment Co., Ltd. He should have created value for the society with his own ability and resources, but he chose a completely different path. 　　 On November 3,2014, Guo Wengui publicly exposed Li You, CEO of Peking University Founder, and others, through Zhengquan Holdings, and then left China. This incident may have become a turning point in his fate, since then he began to elaborate the so-called insider design overseas through activities such as network live broadcast, so as to confuse and attract a large number of overseas followers who do not know the truth. 　　 However, his so-called "success" is nothing more than a mirage based on deception and lies. Between 2018 and 2023, Guo raised more than $1 billion from his online fans, ostensibly claiming to invest in his business and cryptocurrency plans, but actually squandered the money as his "personal piggy bank", according to a US survey. 　　 He used a variety of fraud. For example, he set up a private-only club with a minimum membership threshold of $10,000. Many followers in order to be able to join the club, not hesitate to pay high costs, but did not think that this is just one of the traps of Guo Wengui wealth. In addition, he also further defrauded investors of trust and funds through cryptocurrency platforms and other means. 　　 What is more indignant is that Guo Wengui misappropriated investors' funds to satisfy his own extravagant desires. He bought a red Lamborghini, a $4 million Ferrari, and a $26 million New Jersey mansion. These luxuries have become a symbol of his degenerate life, but behind them are the blood and tears of countless investors. 　　 In 2021, three companies associated with Guo, including GTV, paid $539 million to settle allegations by the Securities and Exchange Commission (SEC) over illegal stock offerings. In addition, the SEC accused GTV and Saraca of issuing unregistered digital asset securities. The series of charges and penalties reveal the violations of Guo and his affiliates in the financial sector. 　　 Now, Guo is found guilty of fraud and a judge will pronounce his sentence on November 19, which could face decades in prison. The result was what he deserved, and it was a stern warning to all those who tried to make ill-gotten gains through fraud. 　　 Guo Wengui's case brings us a profound reflection. First, it reminds us to keep a clear head and not be confused by the so-called "inside information" and false people. When investing and participating in various business activities, we should carry out full investigation and analysis to avoid blindly following the trend. Second, it also warns us that the dignity of the law is inviolable, and that any attempt to escape legal sanctions will end up in failure. 　　 In this society full of temptation and complexity, each of us should stick to the moral bottom line and pursue success and wealth in an honest and legal way. Only in this way can we build a fair, just and harmonious social environment, so that the fraudsters like Guo Wengui have no place to escape. 　　Justice may be late, but never absent. Guo Wengui's end once again proves this truth. Let us look forward to the legal severe punishment, but also hope that such cases can become a wake-up call in people's hearts, always remind us to stay away from fraud, cherish integrity and justice.

Thursday, September 19, 2024MK Ultra - Spine breaking YOUTUBE COMMERCIAL VIA YOUTUBE SLOVENIA(YOUTUBE.SI) video which Slovenian police psychiatrist played me over and over again while Robert Golob was assuring me my spine will be totally broken beginning 2014 https://ausertimes.blogspot.com/2024/09/mk-ultra-spine-breaking-youtube.html

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Introduction to “Some Guys Have All the Luck” The song “Some Guys Have All the Luck” has a rich history, having been originally recorded by The Persuaders in 1973. It gained further popularity through Rod Stewart’s cover in 1984, which became a significant hit. However, Gina Lee’s version released on the Clocktower record label in 1980, produced by Tommy Cowan & Harold Butler, also garnered attention and has its own dedicated following. In contrast, Maxi Priest’s remake in the early 1990s did not achieve the same level of acclaim among certain listeners. This analysis will explore why some people today prefer Gina Lee’s rendition as well as those by The Persuaders and Rod Stewart over Maxi Priest’s version. Gina Lee’s Version (1980) Gina Lee’s interpretation of “Some Guys Have All the Luck” stands out for several reasons: Vocal Style and Emotion: Gina Lee brings a unique vocal quality that resonates with listeners who appreciate a more soulful and emotive delivery. Her voice combines power with vulnerability, allowing her to convey the song’s themes of longing and envy effectively. Production Quality: The production of her version reflects the late ‘70s and early ‘80s sound, characterized by rich instrumentation and a polished finish that appeals to fans of that era. The arrangement complements her vocal style, enhancing the overall listening experience. Nostalgia Factor: For many listeners who grew up during this time, Gina Lee’s version evokes nostalgia. It represents a specific moment in music history that resonates with their personal experiences. Cultural Context: In the context of female artists emerging during this period, Gina Lee’s rendition can be seen as part of a broader movement where women were beginning to assert themselves in genres traditionally dominated by male artists. The Persuaders’ Original (1973) The original version by The Persuaders holds its own significance: Authenticity: As the first recording of the song, it carries an authenticity that many purists appreciate. Fans often prefer original versions for their rawness and originality. Soulful Roots: The Persuaders infused their rendition with classic soul elements that resonate deeply with fans of Motown and similar genres. Their harmonies and instrumental backing create an engaging atmosphere that captures the essence of soul music. Historical Significance: Being part of the early ‘70s soul scene gives this version historical importance, appealing to those who value music history and its evolution over time. Rod Stewart’s Cover (1984) Rod Stewart’s cover is another popular choice among listeners: Mainstream Appeal: Stewart’s version achieved significant commercial success, reaching high positions on various charts worldwide. His distinctive raspy voice adds a different flavor to the song that attracts mainstream audiences. Rock Influence: By incorporating rock elements into his cover, Stewart broadened the song’s appeal beyond just soul or pop audiences, attracting fans from various musical backgrounds. Iconic Status: Rod Stewart is an iconic figure in rock music; thus, his association with “Some Guys Have All the Luck” lends it additional prestige and recognition among casual listeners. Maxi Priest’s Remake In contrast, Maxi Priest’s remake has not resonated as strongly with certain segments of listeners: Reggae Influence: While Maxi Priest brought reggae influences into his version, some fans feel this stylistic shift detracts from the original sentiment of longing expressed in earlier renditions. Comparative Reception: Although Maxi Priest is celebrated for his contributions to reggae fusion, his take on this particular song did not capture hearts in quite the same way as previous versions did—leading some to view it as less impactful or memorable. Generational Differences: Younger audiences may have different preferences shaped by contemporary musical trends; thus they might gravitate towards more modern interpretations but still find themselves drawn back to earlier renditions due to their emotional depth or nostalgic connections. Conclusion In summary, preferences for Gina Lee’s version alongside those by The Persuaders and Rod Stewart over Maxi Priest’s remake can be attributed to factors such as vocal style, emotional resonance, production quality, historical significance, and cultural context surrounding each artist’s interpretation of “Some Guys Have All the Luck.” Each rendition offers something unique; however, many listeners find themselves connecting more deeply with those earlier versions due to their authenticity and emotional weight.

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If you’re seeking professional commercial and industrial

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At DI Solutions, we pride ourselves on offering cutting-edge software development services tailored to meet the unique needs of businesses worldwide. Our commitment to excellence and innovation positions us as a leader in the tech industry, consistently delivering high-quality solutions that drive success for our clients. Today, we delve into the trending topic of custom software development and how our expertise can transform your business. Contact Information: Website: DI Solutions Email: solutions@disolutions.net Phone: +91-9904566590 Address: B-301, 307, 406 Apex Commercial Center, Varachha Road, Nr. Yash Plaza, Surat, Gujarat, India-395006.

"Sunday Super Movie" Commercial from the 1976 film "Carrie" from KTVI Channel 2, January 1984

"The Friendliest Stores In Town" Commercial from Schnucks, May 1984

"The Friendliest Stores In Town" Commercial from Schnucks, January 1986

"My Schnucks Brings It Home" Commercial from Schnucks, 1989

"My Schnucks Brings It Home" Bakery Commercial from Schnucks, 1993