Versus v0.4.6.2 (https://video.fc2.com/content/20250629ADPCykVs which replaces "Elegoo Circuitboard v0.2" with "Elegoo Circuitboard v0.2.2"), Arduino Parkour v0.6.24.62 replaces "Elegoo Circuitboard v0.2.2" with "Elegoo Circuitboard v0.6.62" (code "746W681"), includes more visuals, plus improves routes.
Have no affiliations to BUD Interactive.
Map Design Code: "U0PFOWS". User ID: "C2AXFY" (has skins&props&materials which you can download&use).
Was produced to replace / restore https://video.fc2.com/content/202412245q7bpxWd
Licenses: you can choose to use through Creative Commons Attribution 2.0, Apache 2, or GPLv2.
Sounds: https://github.com/SwuduSusuwu/SusuMid/blob/preview/mid/20250528100913_MusicBox.mid
Code which groups Arduino/Elegoo robots to perform tasks and move around obstacles (includes lists of suitable parts such as servos): https://github.com/SwuduSusuwu/SubStack/blob/preview/posts/ArduinoElegooTools.md
1000W servos for around $162 (such as https://www.amazon.com/dp/B0DK1KR4FS) should allow numerous individuals to produce autonomous tools.
Am not affiliated to specific vendors/manufacturers; just produced those lists so that the world improves.
Costa Rica's Call Center Rap Freestyle breakdance video commercial featuring GblackDaBest and Yeik Lawson Rodríguez.
Not your typical call Center that you used to
communication is the key respect is a virtue
18 and over any age demographic
if you qualified you're hired simple mathematics
play some vintage videos before your shift begins
increase your sales metrics it all depends
you want success you got to earn it nothing comes easy
honesty and integrity quality over quantity
Rich is the president Grace the first lady
17 years in a business longevity obviously
read every script verbatim rules and guidelines
located in San three blocks from the train line
dress code normal conduct pivotal
we stay motivated but mostly professional
the best workers when we working in teams
send in your resume now fulfill your dreams
they might call you for an interview in a week or two
Costa Rica's call center I got a call coming through
"the reason for my call is that we specialize in mobile applications I noticed that you come is interested in mobile application Solutions at Costa Rico's call center we excel in creating custom mobile apps that boost user engagement and streamline business operations"
https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2
https://youtu.be/bvKnJqUBe1c
https://youtu.be/OFtIH4ralH0
https://youtu.be/D0ht7trDzdI
https://youtu.be/rKDKA9MDtoU
Rap, Breakdancing, commercial, Yeik Lawson Rodríguez, GblackDaBest, Naomi Alvarez, Kallany Ferllini, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
GblackDaBest also known as Garvey , was born George Brown, one of 2 children to Panamanian and Costa Rican parents. “Raised in Brooklyn, New York Predominantly Jewish section of Crown Heights,’ as a kid he was gifted a Fisher Price 45-inch vinyl record player where he would spin Lionel Ritchie, Boy George Culture club,” GBlsckDaBest told Canadian interviewer of Ritmos Latino Canada Radio host Dj Chamba. “Nothing else ever felt right, As I believed music was my calling.” Growing up in a “very traditional family ,”Culture ; Influenced my beginnings experimenting with songwriting. “I wrote my first lyrics in a diary when I was 13 years old,” I started writing poetry at age 10 in St Marks Day School , the private school he attended. “ After a few
attempts as a teenager to secure a record contract in New York” GBlackDaBest would often vacation with his mother to their native Costa Rica. There he met other artists who invited him to tour the Country and participate on a few projects such as / Vox Total Beat Cd 106.9 FM compilation, On this project he was formerly known as G Black. Track #8 entitled Long Range, selling well over 50.000 units in the year 2004. Currently GBlackDaBest has embarked on other projects such as a commercial he did for a renowned call center. GBlackDaBest considers himself a professional musician, Thus ! Not as of yet achieving mainstream international success. He urges everyone to Stay true to one's self and also to stay Tuned ..
GblackDaBest is a rapper, investor, promoter, and writer, originally from Brooklyn, New York, with Costa Rican roots. He is also a songwriter and producer. Music platforms like Apple Music and Spotify offer his music, including the album "Call Center Rap Manual". He is known for tracks like "I'm Going In" and "Pura Vida Anthem".
GblackDaBest
biography -
‘ Artist / Songwriter/ Producer/ Author
Brooklyn Ny/ Costa Rican born George Garvey Lambert, started writing poetry at age 10 at his St Mark's private school in Crown Heights, Brooklyn then transitioned into rapping at age 13. Thus ! Not necessarily solidifying his rep in the U.S.A as a rapper he did partake in freestyle battles at a few local talent shows at his Westinghouse High School . Later on he Recorded demo tapes leading up to his first real show at age 17 while visiting his native Costa Rica. DIscovered by Mercury Records/Polygram acts -Ragga By Roots -
G Black was welcomed to experience sharing venues with other International Acts such as Proyecto Uno, Shakira , Beanie Man, Charly Black to name a few.
One year later he moved to Boston Mass where he became a father to twins. So he decided to stop performing and continue music by Managing upcoming Boston acts. There he discovered the talent of A.M.B whom he met at local college radio 104.9 Fm at North Eastern University . The DJ then was Big Karr
In 2007 Gee Black made moves as an Artist & Relation liaison for A.M.B to record his first International record - Quiero DemBow - single produced by famed Panamanian ' El Chombo
Which earned it{s placement on SONY/BMG Mexico compilation entitled / El Chombo presenta Criptonita v 3/3
other independent accolades are stated below .
Cameos/Films
2012 Scaredem Crew artist Japanese Ft J Cool ´ tu no eres puro} song /Video as seen on youtube
2020 Cameo in Agallah and M1 of {Dead Prez} we the people music video
2020 Cameo Agallah ´ Time I'm on Music video
Doritos - Lunch Meeting commercial as seen on youtube
Labels
Beat Dem Espana / Piros Digital Dist - 2016 - 2018
Latin Revolution Music - 2015 - Present
Music Collaborations and Features -
2002 Radio compilation 106.3 fm Vox Total Beat Cd # 8 Long Range
2015 Solo Piensalo ft El Discipulo ‘ formerly known as Garvey
2016 MIXTAPE series Coast 2 Coast/ Making Moves
2021 ‘Mixtape Da Real Makavellii - Rap en Pandemia
upcoming release / Gangsta Story Ft Renato 507
upcoming releases / Throw it Back Ft Gonin
upcoming releases / Pura Vida Anthem Ft Skinny Kid
Awards/Nominations
A.C.A.M music publishing nominee for Garvey - The Prize (2015)
Books
55 ways to garden of eden
41 rules while driving in danger zones
Respect the DJ
Costa Rica Nightlife
Affiliated works
A.S.C.A.P publishing
A.C.A. M Centro America
U.T.M
2009 Club Love and Park and 14th Promoter in Washington D.C
- For Bookings
gblackdabest@gmail.com
Yeik Lawson Rodríguez is a dynamic and passionate 24-year-old dancer whose journey into the world of movement and expression began with childhood performances inspired by the legendary Michael Jackson. His early artistic roots were nurtured at the Conservatorio de Castella, an institution renowned for its dedication to music and the arts. There, Yeik delved into the fundamentals of music and dance, igniting a lifelong passion for creativity and performance.
In 2016, Yeik joined the group Freakz, where he honed his skills in Hip Hop choreography, and Freestyle. His relentless drive to improve and innovate led him to Guatemala in 2017, where he dazzled audiences in eight electrifying performances at different high schools, as part of a talented group of 20.
After exploring various dance styles, Yeik faced the challenge of finding his true identity as a dancer. This search ended when he discovered Breaking—a transformative moment that became the cornerstone of his artistic foundation. With this new focus, Yeik’s growth accelerated at an extraordinary pace, unlocking levels of creativity and technical mastery he had never imagined.
In 2020, when the world stood still during the pandemic, Yeik’s passion only grew stronger. He immersed himself in Breaking, taking remote classes through Zoom, and by 2021, he reconnected with the energy of live performance as a member of the Wolves Gang. That same year, his dedication and talent shone brightly as he tied for first place in a prestigious country/regional competition.
Yeik’s defining moment came in 2022, when he embarked on a life-changing trip to Europe. Competing on the global stage at IBE, Outbreak, and Universal Concrete Jam, he witnessed firsthand the immense dedication of dancers pushing their limits to achieve greatness. Inspired by their athleticism and discipline, Yeik embraced a new perspective: to be an exceptional dancer, one must commit to the lifestyle of an athlete. This revelation drove him to adopt healthier eating habits, rigorous physical training, and a focus on mental well-being.
In 2024, Yeik had the prestigious opportunity to serve as a commentator for Breaking at the Paris Olympics. Representing Repretel, a leading Costa Rican TV channel, he brought his expertise and passion to viewers over two thrilling days of Olympic coverage.
Today, Yeik Lawson Rodríguez continues to shine as a devoted and innovative dancer, weaving tales of passion, perseverance, and artistry through his movements. With an unwavering commitment to his craft and a vision to inspire others, Yeik continues to elevate his dance, leaving a powerful impression on every stage he's put on.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
#KallanyFerllini #NaomiAlvarez #GblackDaBest #YeikLawsonRodríguez #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Costa Rica's Call Center Rap Freestyle breakdance video commercial featuring GblackDaBest and Yeik Lawson Rodríguez.
Not your typical call Center that you used to
communication is the key respect is a virtue
18 and over any age demographic
if you qualified you're hired simple mathematics
play some vintage videos before your shift begins
increase your sales metrics it all depends
you want success you got to earn it nothing comes easy
honesty and integrity quality over quantity
Rich is the president Grace the first lady
17 years in a business longevity obviously
read every script verbatim rules and guidelines
located in San three blocks from the train line
dress code normal conduct pivotal
we stay motivated but mostly professional
the best workers when we working in teams
send in your resume now fulfill your dreams
they might call you for an interview in a week or two
Costa Rica's call center I got a call coming through
"the reason for my call is that we specialize in mobile applications I noticed that you come is interested in mobile application Solutions at Costa Rico's call center we excel in creating custom mobile apps that boost user engagement and streamline business operations"
https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2
https://youtu.be/bvKnJqUBe1c
https://youtu.be/OFtIH4ralH0
https://youtu.be/D0ht7trDzdI
https://youtu.be/rKDKA9MDtoU
Rap, Breakdancing, commercial, Yeik Lawson Rodríguez, GblackDaBest, Naomi Alvarez, Kallany Ferllini, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
GblackDaBest also known as Garvey , was born George Brown, one of 2 children to Panamanian and Costa Rican parents. “Raised in Brooklyn, New York Predominantly Jewish section of Crown Heights,’ as a kid he was gifted a Fisher Price 45-inch vinyl record player where he would spin Lionel Ritchie, Boy George Culture club,” GBlsckDaBest told Canadian interviewer of Ritmos Latino Canada Radio host Dj Chamba. “Nothing else ever felt right, As I believed music was my calling.” Growing up in a “very traditional family ,”Culture ; Influenced my beginnings experimenting with songwriting. “I wrote my first lyrics in a diary when I was 13 years old,” I started writing poetry at age 10 in St Marks Day School , the private school he attended. “ After a few
attempts as a teenager to secure a record contract in New York” GBlackDaBest would often vacation with his mother to their native Costa Rica. There he met other artists who invited him to tour the Country and participate on a few projects such as / Vox Total Beat Cd 106.9 FM compilation, On this project he was formerly known as G Black. Track #8 entitled Long Range, selling well over 50.000 units in the year 2004. Currently GBlackDaBest has embarked on other projects such as a commercial he did for a renowned call center. GBlackDaBest considers himself a professional musician, Thus ! Not as of yet achieving mainstream international success. He urges everyone to Stay true to one's self and also to stay Tuned ..
GblackDaBest is a rapper, investor, promoter, and writer, originally from Brooklyn, New York, with Costa Rican roots. He is also a songwriter and producer. Music platforms like Apple Music and Spotify offer his music, including the album "Call Center Rap Manual". He is known for tracks like "I'm Going In" and "Pura Vida Anthem".
GblackDaBest
biography -
‘ Artist / Songwriter/ Producer/ Author
Brooklyn Ny/ Costa Rican born George Garvey Lambert, started writing poetry at age 10 at his St Mark's private school in Crown Heights, Brooklyn then transitioned into rapping at age 13. Thus ! Not necessarily solidifying his rep in the U.S.A as a rapper he did partake in freestyle battles at a few local talent shows at his Westinghouse High School . Later on he Recorded demo tapes leading up to his first real show at age 17 while visiting his native Costa Rica. DIscovered by Mercury Records/Polygram acts -Ragga By Roots -
G Black was welcomed to experience sharing venues with other International Acts such as Proyecto Uno, Shakira , Beanie Man, Charly Black to name a few.
One year later he moved to Boston Mass where he became a father to twins. So he decided to stop performing and continue music by Managing upcoming Boston acts. There he discovered the talent of A.M.B whom he met at local college radio 104.9 Fm at North Eastern University . The DJ then was Big Karr
In 2007 Gee Black made moves as an Artist & Relation liaison for A.M.B to record his first International record - Quiero DemBow - single produced by famed Panamanian ' El Chombo
Which earned it{s placement on SONY/BMG Mexico compilation entitled / El Chombo presenta Criptonita v 3/3
other independent accolades are stated below .
Cameos/Films
2012 Scaredem Crew artist Japanese Ft J Cool ´ tu no eres puro} song /Video as seen on youtube
2020 Cameo in Agallah and M1 of {Dead Prez} we the people music video
2020 Cameo Agallah ´ Time I'm on Music video
Doritos - Lunch Meeting commercial as seen on youtube
Labels
Beat Dem Espana / Piros Digital Dist - 2016 - 2018
Latin Revolution Music - 2015 - Present
Music Collaborations and Features -
2002 Radio compilation 106.3 fm Vox Total Beat Cd # 8 Long Range
2015 Solo Piensalo ft El Discipulo ‘ formerly known as Garvey
2016 MIXTAPE series Coast 2 Coast/ Making Moves
2021 ‘Mixtape Da Real Makavellii - Rap en Pandemia
upcoming release / Gangsta Story Ft Renato 507
upcoming releases / Throw it Back Ft Gonin
upcoming releases / Pura Vida Anthem Ft Skinny Kid
Awards/Nominations
A.C.A.M music publishing nominee for Garvey - The Prize (2015)
Books
55 ways to garden of eden
41 rules while driving in danger zones
Respect the DJ
Costa Rica Nightlife
Affiliated works
A.S.C.A.P publishing
A.C.A. M Centro America
U.T.M
2009 Club Love and Park and 14th Promoter in Washington D.C
- For Bookings
gblackdabest@gmail.com
Yeik Lawson Rodríguez is a dynamic and passionate 24-year-old dancer whose journey into the world of movement and expression began with childhood performances inspired by the legendary Michael Jackson. His early artistic roots were nurtured at the Conservatorio de Castella, an institution renowned for its dedication to music and the arts. There, Yeik delved into the fundamentals of music and dance, igniting a lifelong passion for creativity and performance.
In 2016, Yeik joined the group Freakz, where he honed his skills in Hip Hop choreography, and Freestyle. His relentless drive to improve and innovate led him to Guatemala in 2017, where he dazzled audiences in eight electrifying performances at different high schools, as part of a talented group of 20.
After exploring various dance styles, Yeik faced the challenge of finding his true identity as a dancer. This search ended when he discovered Breaking—a transformative moment that became the cornerstone of his artistic foundation. With this new focus, Yeik’s growth accelerated at an extraordinary pace, unlocking levels of creativity and technical mastery he had never imagined.
In 2020, when the world stood still during the pandemic, Yeik’s passion only grew stronger. He immersed himself in Breaking, taking remote classes through Zoom, and by 2021, he reconnected with the energy of live performance as a member of the Wolves Gang. That same year, his dedication and talent shone brightly as he tied for first place in a prestigious country/regional competition.
Yeik’s defining moment came in 2022, when he embarked on a life-changing trip to Europe. Competing on the global stage at IBE, Outbreak, and Universal Concrete Jam, he witnessed firsthand the immense dedication of dancers pushing their limits to achieve greatness. Inspired by their athleticism and discipline, Yeik embraced a new perspective: to be an exceptional dancer, one must commit to the lifestyle of an athlete. This revelation drove him to adopt healthier eating habits, rigorous physical training, and a focus on mental well-being.
In 2024, Yeik had the prestigious opportunity to serve as a commentator for Breaking at the Paris Olympics. Representing Repretel, a leading Costa Rican TV channel, he brought his expertise and passion to viewers over two thrilling days of Olympic coverage.
Today, Yeik Lawson Rodríguez continues to shine as a devoted and innovative dancer, weaving tales of passion, perseverance, and artistry through his movements. With an unwavering commitment to his craft and a vision to inspire others, Yeik continues to elevate his dance, leaving a powerful impression on every stage he's put on.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
#KallanyFerllini #NaomiAlvarez #GblackDaBest #YeikLawsonRodríguez #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Costa Rica's Call Center Rap Freestyle breakdance video commercial featuring GblackDaBest and Yeik Lawson Rodríguez.
Not your typical call Center that you used to
communication is the key respect is a virtue
18 and over any age demographic
if you qualified you're hired simple mathematics
play some vintage videos before your shift begins
increase your sales metrics it all depends
you want success you got to earn it nothing comes easy
honesty and integrity quality over quantity
Rich is the president Grace the first lady
17 years in a business longevity obviously
read every script verbatim rules and guidelines
located in San three blocks from the train line
dress code normal conduct pivotal
we stay motivated but mostly professional
the best workers when we working in teams
send in your resume now fulfill your dreams
they might call you for an interview in a week or two
Costa Rica's call center I got a call coming through
"the reason for my call is that we specialize in mobile applications I noticed that you come is interested in mobile application Solutions at Costa Rico's call center we excel in creating custom mobile apps that boost user engagement and streamline business operations"
https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2
https://youtu.be/bvKnJqUBe1c
https://youtu.be/OFtIH4ralH0
https://youtu.be/D0ht7trDzdI
https://youtu.be/rKDKA9MDtoU
Rap, Breakdancing, commercial, Yeik Lawson Rodríguez, GblackDaBest, Naomi Alvarez, Kallany Ferllini, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
GblackDaBest also known as Garvey , was born George Brown, one of 2 children to Panamanian and Costa Rican parents. “Raised in Brooklyn, New York Predominantly Jewish section of Crown Heights,’ as a kid he was gifted a Fisher Price 45-inch vinyl record player where he would spin Lionel Ritchie, Boy George Culture club,” GBlsckDaBest told Canadian interviewer of Ritmos Latino Canada Radio host Dj Chamba. “Nothing else ever felt right, As I believed music was my calling.” Growing up in a “very traditional family ,”Culture ; Influenced my beginnings experimenting with songwriting. “I wrote my first lyrics in a diary when I was 13 years old,” I started writing poetry at age 10 in St Marks Day School , the private school he attended. “ After a few
attempts as a teenager to secure a record contract in New York” GBlackDaBest would often vacation with his mother to their native Costa Rica. There he met other artists who invited him to tour the Country and participate on a few projects such as / Vox Total Beat Cd 106.9 FM compilation, On this project he was formerly known as G Black. Track #8 entitled Long Range, selling well over 50.000 units in the year 2004. Currently GBlackDaBest has embarked on other projects such as a commercial he did for a renowned call center. GBlackDaBest considers himself a professional musician, Thus ! Not as of yet achieving mainstream international success. He urges everyone to Stay true to one's self and also to stay Tuned ..
GblackDaBest is a rapper, investor, promoter, and writer, originally from Brooklyn, New York, with Costa Rican roots. He is also a songwriter and producer. Music platforms like Apple Music and Spotify offer his music, including the album "Call Center Rap Manual". He is known for tracks like "I'm Going In" and "Pura Vida Anthem".
GblackDaBest
biography -
‘ Artist / Songwriter/ Producer/ Author
Brooklyn Ny/ Costa Rican born George Garvey Lambert, started writing poetry at age 10 at his St Mark's private school in Crown Heights, Brooklyn then transitioned into rapping at age 13. Thus ! Not necessarily solidifying his rep in the U.S.A as a rapper he did partake in freestyle battles at a few local talent shows at his Westinghouse High School . Later on he Recorded demo tapes leading up to his first real show at age 17 while visiting his native Costa Rica. DIscovered by Mercury Records/Polygram acts -Ragga By Roots -
G Black was welcomed to experience sharing venues with other International Acts such as Proyecto Uno, Shakira , Beanie Man, Charly Black to name a few.
One year later he moved to Boston Mass where he became a father to twins. So he decided to stop performing and continue music by Managing upcoming Boston acts. There he discovered the talent of A.M.B whom he met at local college radio 104.9 Fm at North Eastern University . The DJ then was Big Karr
In 2007 Gee Black made moves as an Artist & Relation liaison for A.M.B to record his first International record - Quiero DemBow - single produced by famed Panamanian ' El Chombo
Which earned it{s placement on SONY/BMG Mexico compilation entitled / El Chombo presenta Criptonita v 3/3
other independent accolades are stated below .
Cameos/Films
2012 Scaredem Crew artist Japanese Ft J Cool ´ tu no eres puro} song /Video as seen on youtube
2020 Cameo in Agallah and M1 of {Dead Prez} we the people music video
2020 Cameo Agallah ´ Time I'm on Music video
Doritos - Lunch Meeting commercial as seen on youtube
Labels
Beat Dem Espana / Piros Digital Dist - 2016 - 2018
Latin Revolution Music - 2015 - Present
Music Collaborations and Features -
2002 Radio compilation 106.3 fm Vox Total Beat Cd # 8 Long Range
2015 Solo Piensalo ft El Discipulo ‘ formerly known as Garvey
2016 MIXTAPE series Coast 2 Coast/ Making Moves
2021 ‘Mixtape Da Real Makavellii - Rap en Pandemia
upcoming release / Gangsta Story Ft Renato 507
upcoming releases / Throw it Back Ft Gonin
upcoming releases / Pura Vida Anthem Ft Skinny Kid
Awards/Nominations
A.C.A.M music publishing nominee for Garvey - The Prize (2015)
Books
55 ways to garden of eden
41 rules while driving in danger zones
Respect the DJ
Costa Rica Nightlife
Affiliated works
A.S.C.A.P publishing
A.C.A. M Centro America
U.T.M
2009 Club Love and Park and 14th Promoter in Washington D.C
- For Bookings
gblackdabest@gmail.com
Yeik Lawson Rodríguez is a dynamic and passionate 24-year-old dancer whose journey into the world of movement and expression began with childhood performances inspired by the legendary Michael Jackson. His early artistic roots were nurtured at the Conservatorio de Castella, an institution renowned for its dedication to music and the arts. There, Yeik delved into the fundamentals of music and dance, igniting a lifelong passion for creativity and performance.
In 2016, Yeik joined the group Freakz, where he honed his skills in Hip Hop choreography, and Freestyle. His relentless drive to improve and innovate led him to Guatemala in 2017, where he dazzled audiences in eight electrifying performances at different high schools, as part of a talented group of 20.
After exploring various dance styles, Yeik faced the challenge of finding his true identity as a dancer. This search ended when he discovered Breaking—a transformative moment that became the cornerstone of his artistic foundation. With this new focus, Yeik’s growth accelerated at an extraordinary pace, unlocking levels of creativity and technical mastery he had never imagined.
In 2020, when the world stood still during the pandemic, Yeik’s passion only grew stronger. He immersed himself in Breaking, taking remote classes through Zoom, and by 2021, he reconnected with the energy of live performance as a member of the Wolves Gang. That same year, his dedication and talent shone brightly as he tied for first place in a prestigious country/regional competition.
Yeik’s defining moment came in 2022, when he embarked on a life-changing trip to Europe. Competing on the global stage at IBE, Outbreak, and Universal Concrete Jam, he witnessed firsthand the immense dedication of dancers pushing their limits to achieve greatness. Inspired by their athleticism and discipline, Yeik embraced a new perspective: to be an exceptional dancer, one must commit to the lifestyle of an athlete. This revelation drove him to adopt healthier eating habits, rigorous physical training, and a focus on mental well-being.
In 2024, Yeik had the prestigious opportunity to serve as a commentator for Breaking at the Paris Olympics. Representing Repretel, a leading Costa Rican TV channel, he brought his expertise and passion to viewers over two thrilling days of Olympic coverage.
Today, Yeik Lawson Rodríguez continues to shine as a devoted and innovative dancer, weaving tales of passion, perseverance, and artistry through his movements. With an unwavering commitment to his craft and a vision to inspire others, Yeik continues to elevate his dance, leaving a powerful impression on every stage he's put on.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
#KallanyFerllini #NaomiAlvarez #GblackDaBest #YeikLawsonRodríguez #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Costa Rica's Call Center Rap Freestyle breakdance video commercial featuring GblackDaBest and Yeik Lawson Rodríguez.
Not your typical call Center that you used to
communication is the key respect is a virtue
18 and over any age demographic
if you qualified you're hired simple mathematics
play some vintage videos before your shift begins
increase your sales metrics it all depends
you want success you got to earn it nothing comes easy
honesty and integrity quality over quantity
Rich is the president Grace the first lady
17 years in a business longevity obviously
read every script verbatim rules and guidelines
located in San three blocks from the train line
dress code normal conduct pivotal
we stay motivated but mostly professional
the best workers when we working in teams
send in your resume now fulfill your dreams
they might call you for an interview in a week or two
Costa Rica's call center I got a call coming through
"the reason for my call is that we specialize in mobile applications I noticed that you come is interested in mobile application Solutions at Costa Rico's call center we excel in creating custom mobile apps that boost user engagement and streamline business operations"
https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2
https://youtu.be/bvKnJqUBe1c
https://youtu.be/OFtIH4ralH0
https://youtu.be/D0ht7trDzdI
https://youtu.be/rKDKA9MDtoU
Rap, Breakdancing, commercial, Yeik Lawson Rodríguez, GblackDaBest, Naomi Alvarez, Kallany Ferllini, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
GblackDaBest also known as Garvey , was born George Brown, one of 2 children to Panamanian and Costa Rican parents. “Raised in Brooklyn, New York Predominantly Jewish section of Crown Heights,’ as a kid he was gifted a Fisher Price 45-inch vinyl record player where he would spin Lionel Ritchie, Boy George Culture club,” GBlsckDaBest told Canadian interviewer of Ritmos Latino Canada Radio host Dj Chamba. “Nothing else ever felt right, As I believed music was my calling.” Growing up in a “very traditional family ,”Culture ; Influenced my beginnings experimenting with songwriting. “I wrote my first lyrics in a diary when I was 13 years old,” I started writing poetry at age 10 in St Marks Day School , the private school he attended. “ After a few
attempts as a teenager to secure a record contract in New York” GBlackDaBest would often vacation with his mother to their native Costa Rica. There he met other artists who invited him to tour the Country and participate on a few projects such as / Vox Total Beat Cd 106.9 FM compilation, On this project he was formerly known as G Black. Track #8 entitled Long Range, selling well over 50.000 units in the year 2004. Currently GBlackDaBest has embarked on other projects such as a commercial he did for a renowned call center. GBlackDaBest considers himself a professional musician, Thus ! Not as of yet achieving mainstream international success. He urges everyone to Stay true to one's self and also to stay Tuned ..
GblackDaBest is a rapper, investor, promoter, and writer, originally from Brooklyn, New York, with Costa Rican roots. He is also a songwriter and producer. Music platforms like Apple Music and Spotify offer his music, including the album "Call Center Rap Manual". He is known for tracks like "I'm Going In" and "Pura Vida Anthem".
GblackDaBest
biography -
‘ Artist / Songwriter/ Producer/ Author
Brooklyn Ny/ Costa Rican born George Garvey Lambert, started writing poetry at age 10 at his St Mark's private school in Crown Heights, Brooklyn then transitioned into rapping at age 13. Thus ! Not necessarily solidifying his rep in the U.S.A as a rapper he did partake in freestyle battles at a few local talent shows at his Westinghouse High School . Later on he Recorded demo tapes leading up to his first real show at age 17 while visiting his native Costa Rica. DIscovered by Mercury Records/Polygram acts -Ragga By Roots -
G Black was welcomed to experience sharing venues with other International Acts such as Proyecto Uno, Shakira , Beanie Man, Charly Black to name a few.
One year later he moved to Boston Mass where he became a father to twins. So he decided to stop performing and continue music by Managing upcoming Boston acts. There he discovered the talent of A.M.B whom he met at local college radio 104.9 Fm at North Eastern University . The DJ then was Big Karr
In 2007 Gee Black made moves as an Artist & Relation liaison for A.M.B to record his first International record - Quiero DemBow - single produced by famed Panamanian ' El Chombo
Which earned it{s placement on SONY/BMG Mexico compilation entitled / El Chombo presenta Criptonita v 3/3
other independent accolades are stated below .
Cameos/Films
2012 Scaredem Crew artist Japanese Ft J Cool ´ tu no eres puro} song /Video as seen on youtube
2020 Cameo in Agallah and M1 of {Dead Prez} we the people music video
2020 Cameo Agallah ´ Time I'm on Music video
Doritos - Lunch Meeting commercial as seen on youtube
Labels
Beat Dem Espana / Piros Digital Dist - 2016 - 2018
Latin Revolution Music - 2015 - Present
Music Collaborations and Features -
2002 Radio compilation 106.3 fm Vox Total Beat Cd # 8 Long Range
2015 Solo Piensalo ft El Discipulo ‘ formerly known as Garvey
2016 MIXTAPE series Coast 2 Coast/ Making Moves
2021 ‘Mixtape Da Real Makavellii - Rap en Pandemia
upcoming release / Gangsta Story Ft Renato 507
upcoming releases / Throw it Back Ft Gonin
upcoming releases / Pura Vida Anthem Ft Skinny Kid
Awards/Nominations
A.C.A.M music publishing nominee for Garvey - The Prize (2015)
Books
55 ways to garden of eden
41 rules while driving in danger zones
Respect the DJ
Costa Rica Nightlife
Affiliated works
A.S.C.A.P publishing
A.C.A. M Centro America
U.T.M
2009 Club Love and Park and 14th Promoter in Washington D.C
- For Bookings
gblackdabest@gmail.com
Yeik Lawson Rodríguez is a dynamic and passionate 24-year-old dancer whose journey into the world of movement and expression began with childhood performances inspired by the legendary Michael Jackson. His early artistic roots were nurtured at the Conservatorio de Castella, an institution renowned for its dedication to music and the arts. There, Yeik delved into the fundamentals of music and dance, igniting a lifelong passion for creativity and performance.
In 2016, Yeik joined the group Freakz, where he honed his skills in Hip Hop choreography, and Freestyle. His relentless drive to improve and innovate led him to Guatemala in 2017, where he dazzled audiences in eight electrifying performances at different high schools, as part of a talented group of 20.
After exploring various dance styles, Yeik faced the challenge of finding his true identity as a dancer. This search ended when he discovered Breaking—a transformative moment that became the cornerstone of his artistic foundation. With this new focus, Yeik’s growth accelerated at an extraordinary pace, unlocking levels of creativity and technical mastery he had never imagined.
In 2020, when the world stood still during the pandemic, Yeik’s passion only grew stronger. He immersed himself in Breaking, taking remote classes through Zoom, and by 2021, he reconnected with the energy of live performance as a member of the Wolves Gang. That same year, his dedication and talent shone brightly as he tied for first place in a prestigious country/regional competition.
Yeik’s defining moment came in 2022, when he embarked on a life-changing trip to Europe. Competing on the global stage at IBE, Outbreak, and Universal Concrete Jam, he witnessed firsthand the immense dedication of dancers pushing their limits to achieve greatness. Inspired by their athleticism and discipline, Yeik embraced a new perspective: to be an exceptional dancer, one must commit to the lifestyle of an athlete. This revelation drove him to adopt healthier eating habits, rigorous physical training, and a focus on mental well-being.
In 2024, Yeik had the prestigious opportunity to serve as a commentator for Breaking at the Paris Olympics. Representing Repretel, a leading Costa Rican TV channel, he brought his expertise and passion to viewers over two thrilling days of Olympic coverage.
Today, Yeik Lawson Rodríguez continues to shine as a devoted and innovative dancer, weaving tales of passion, perseverance, and artistry through his movements. With an unwavering commitment to his craft and a vision to inspire others, Yeik continues to elevate his dance, leaving a powerful impression on every stage he's put on.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
#KallanyFerllini #NaomiAlvarez #GblackDaBest #YeikLawsonRodríguez #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Costa Rica's Call Center Rap Freestyle breakdance video commercial featuring GblackDaBest and Yeik Lawson Rodríguez.
Not your typical call Center that you used to
communication is the key respect is a virtue
18 and over any age demographic
if you qualified you're hired simple mathematics
play some vintage videos before your shift begins
increase your sales metrics it all depends
you want success you got to earn it nothing comes easy
honesty and integrity quality over quantity
Rich is the president Grace the first lady
17 years in a business longevity obviously
read every script verbatim rules and guidelines
located in San three blocks from the train line
dress code normal conduct pivotal
we stay motivated but mostly professional
the best workers when we working in teams
send in your resume now fulfill your dreams
they might call you for an interview in a week or two
Costa Rica's call center I got a call coming through
"the reason for my call is that we specialize in mobile applications I noticed that you come is interested in mobile application Solutions at Costa Rico's call center we excel in creating custom mobile apps that boost user engagement and streamline business operations"
https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2
https://youtu.be/bvKnJqUBe1c
https://youtu.be/OFtIH4ralH0
https://youtu.be/D0ht7trDzdI
https://youtu.be/rKDKA9MDtoU
Rap, Breakdancing, commercial, Yeik Lawson Rodríguez, GblackDaBest, Naomi Alvarez, Kallany Ferllini, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
GblackDaBest also known as Garvey , was born George Brown, one of 2 children to Panamanian and Costa Rican parents. “Raised in Brooklyn, New York Predominantly Jewish section of Crown Heights,’ as a kid he was gifted a Fisher Price 45-inch vinyl record player where he would spin Lionel Ritchie, Boy George Culture club,” GBlsckDaBest told Canadian interviewer of Ritmos Latino Canada Radio host Dj Chamba. “Nothing else ever felt right, As I believed music was my calling.” Growing up in a “very traditional family ,”Culture ; Influenced my beginnings experimenting with songwriting. “I wrote my first lyrics in a diary when I was 13 years old,” I started writing poetry at age 10 in St Marks Day School , the private school he attended. “ After a few
attempts as a teenager to secure a record contract in New York” GBlackDaBest would often vacation with his mother to their native Costa Rica. There he met other artists who invited him to tour the Country and participate on a few projects such as / Vox Total Beat Cd 106.9 FM compilation, On this project he was formerly known as G Black. Track #8 entitled Long Range, selling well over 50.000 units in the year 2004. Currently GBlackDaBest has embarked on other projects such as a commercial he did for a renowned call center. GBlackDaBest considers himself a professional musician, Thus ! Not as of yet achieving mainstream international success. He urges everyone to Stay true to one's self and also to stay Tuned ..
GblackDaBest is a rapper, investor, promoter, and writer, originally from Brooklyn, New York, with Costa Rican roots. He is also a songwriter and producer. Music platforms like Apple Music and Spotify offer his music, including the album "Call Center Rap Manual". He is known for tracks like "I'm Going In" and "Pura Vida Anthem".
GblackDaBest
biography -
‘ Artist / Songwriter/ Producer/ Author
Brooklyn Ny/ Costa Rican born George Garvey Lambert, started writing poetry at age 10 at his St Mark's private school in Crown Heights, Brooklyn then transitioned into rapping at age 13. Thus ! Not necessarily solidifying his rep in the U.S.A as a rapper he did partake in freestyle battles at a few local talent shows at his Westinghouse High School . Later on he Recorded demo tapes leading up to his first real show at age 17 while visiting his native Costa Rica. DIscovered by Mercury Records/Polygram acts -Ragga By Roots -
G Black was welcomed to experience sharing venues with other International Acts such as Proyecto Uno, Shakira , Beanie Man, Charly Black to name a few.
One year later he moved to Boston Mass where he became a father to twins. So he decided to stop performing and continue music by Managing upcoming Boston acts. There he discovered the talent of A.M.B whom he met at local college radio 104.9 Fm at North Eastern University . The DJ then was Big Karr
In 2007 Gee Black made moves as an Artist & Relation liaison for A.M.B to record his first International record - Quiero DemBow - single produced by famed Panamanian ' El Chombo
Which earned it{s placement on SONY/BMG Mexico compilation entitled / El Chombo presenta Criptonita v 3/3
other independent accolades are stated below .
Cameos/Films
2012 Scaredem Crew artist Japanese Ft J Cool ´ tu no eres puro} song /Video as seen on youtube
2020 Cameo in Agallah and M1 of {Dead Prez} we the people music video
2020 Cameo Agallah ´ Time I'm on Music video
Doritos - Lunch Meeting commercial as seen on youtube
Labels
Beat Dem Espana / Piros Digital Dist - 2016 - 2018
Latin Revolution Music - 2015 - Present
Music Collaborations and Features -
2002 Radio compilation 106.3 fm Vox Total Beat Cd # 8 Long Range
2015 Solo Piensalo ft El Discipulo ‘ formerly known as Garvey
2016 MIXTAPE series Coast 2 Coast/ Making Moves
2021 ‘Mixtape Da Real Makavellii - Rap en Pandemia
upcoming release / Gangsta Story Ft Renato 507
upcoming releases / Throw it Back Ft Gonin
upcoming releases / Pura Vida Anthem Ft Skinny Kid
Awards/Nominations
A.C.A.M music publishing nominee for Garvey - The Prize (2015)
Books
55 ways to garden of eden
41 rules while driving in danger zones
Respect the DJ
Costa Rica Nightlife
Affiliated works
A.S.C.A.P publishing
A.C.A. M Centro America
U.T.M
2009 Club Love and Park and 14th Promoter in Washington D.C
- For Bookings
gblackdabest@gmail.com
Yeik Lawson Rodríguez is a dynamic and passionate 24-year-old dancer whose journey into the world of movement and expression began with childhood performances inspired by the legendary Michael Jackson. His early artistic roots were nurtured at the Conservatorio de Castella, an institution renowned for its dedication to music and the arts. There, Yeik delved into the fundamentals of music and dance, igniting a lifelong passion for creativity and performance.
In 2016, Yeik joined the group Freakz, where he honed his skills in Hip Hop choreography, and Freestyle. His relentless drive to improve and innovate led him to Guatemala in 2017, where he dazzled audiences in eight electrifying performances at different high schools, as part of a talented group of 20.
After exploring various dance styles, Yeik faced the challenge of finding his true identity as a dancer. This search ended when he discovered Breaking—a transformative moment that became the cornerstone of his artistic foundation. With this new focus, Yeik’s growth accelerated at an extraordinary pace, unlocking levels of creativity and technical mastery he had never imagined.
In 2020, when the world stood still during the pandemic, Yeik’s passion only grew stronger. He immersed himself in Breaking, taking remote classes through Zoom, and by 2021, he reconnected with the energy of live performance as a member of the Wolves Gang. That same year, his dedication and talent shone brightly as he tied for first place in a prestigious country/regional competition.
Yeik’s defining moment came in 2022, when he embarked on a life-changing trip to Europe. Competing on the global stage at IBE, Outbreak, and Universal Concrete Jam, he witnessed firsthand the immense dedication of dancers pushing their limits to achieve greatness. Inspired by their athleticism and discipline, Yeik embraced a new perspective: to be an exceptional dancer, one must commit to the lifestyle of an athlete. This revelation drove him to adopt healthier eating habits, rigorous physical training, and a focus on mental well-being.
In 2024, Yeik had the prestigious opportunity to serve as a commentator for Breaking at the Paris Olympics. Representing Repretel, a leading Costa Rican TV channel, he brought his expertise and passion to viewers over two thrilling days of Olympic coverage.
Today, Yeik Lawson Rodríguez continues to shine as a devoted and innovative dancer, weaving tales of passion, perseverance, and artistry through his movements. With an unwavering commitment to his craft and a vision to inspire others, Yeik continues to elevate his dance, leaving a powerful impression on every stage he's put on.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
#KallanyFerllini #NaomiAlvarez #GblackDaBest #YeikLawsonRodríguez #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Watch this tutorial on how to import Outlook PST files in Microsoft Office 365 mailbox using the network upload method. This step-by-step tutorial will guide you on importing Outlook PST files in Microsoft Office 365 mailbox.
https://www.youtube.com/watch?v=J60dhhWG3_c
Anthony P Marullo III breaks down five essential strategies every entrepreneur needs to scale their business. From building efficient systems and empowering your team to expanding market reach and enhancing customer experience, discover how to grow sustainably while maintaining quality and brand integrity. Perfect for entrepreneurs ready to take their business to the next level.
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
https://youtu.be/zuv2O6nbTDk
https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
https://youtu.be/GYiiYi2eWfo?si=hYGG7_hCltdqi5VM
https://youtu.be/F58n6vFj6UA?si=8gHTx6G6_qs8VuLD
https://youtu.be/DtLuaK2pXDI?si=TdIianV0su_nI14w
https://youtu.be/ok1Izv1KJMA?si=MpwlMQXG5Sj8G7dD
https://youtu.be/w_oT9wY18zI?si=pvqqd8ee3Gx-e4i2
https://youtu.be/yhq5jYog5IM?si=h5vjWfmL8WVfUfn0
https://youtu.be/-yuGshNjvjY?si=OFS3iJVQjMOFKDjX
https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
https://youtu.be/zuv2O6nbTDk
https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
https://youtu.be/GYiiYi2eWfo?si=hYGG7_hCltdqi5VM
https://youtu.be/F58n6vFj6UA?si=8gHTx6G6_qs8VuLD
https://youtu.be/DtLuaK2pXDI?si=TdIianV0su_nI14w
https://youtu.be/ok1Izv1KJMA?si=MpwlMQXG5Sj8G7dD
https://youtu.be/w_oT9wY18zI?si=pvqqd8ee3Gx-e4i2
https://youtu.be/yhq5jYog5IM?si=h5vjWfmL8WVfUfn0
https://youtu.be/-yuGshNjvjY?si=OFS3iJVQjMOFKDjX
https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
https://youtu.be/zuv2O6nbTDk
https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
https://youtu.be/GYiiYi2eWfo?si=hYGG7_hCltdqi5VM
https://youtu.be/F58n6vFj6UA?si=8gHTx6G6_qs8VuLD
https://youtu.be/DtLuaK2pXDI?si=TdIianV0su_nI14w
https://youtu.be/ok1Izv1KJMA?si=MpwlMQXG5Sj8G7dD
https://youtu.be/w_oT9wY18zI?si=pvqqd8ee3Gx-e4i2
https://youtu.be/yhq5jYog5IM?si=h5vjWfmL8WVfUfn0
https://youtu.be/-yuGshNjvjY?si=OFS3iJVQjMOFKDjX
https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
https://youtu.be/zuv2O6nbTDk
https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
https://youtu.be/GYiiYi2eWfo?si=hYGG7_hCltdqi5VM
https://youtu.be/F58n6vFj6UA?si=8gHTx6G6_qs8VuLD
https://youtu.be/DtLuaK2pXDI?si=TdIianV0su_nI14w
https://youtu.be/ok1Izv1KJMA?si=MpwlMQXG5Sj8G7dD
https://youtu.be/w_oT9wY18zI?si=pvqqd8ee3Gx-e4i2
https://youtu.be/yhq5jYog5IM?si=h5vjWfmL8WVfUfn0
https://youtu.be/-yuGshNjvjY?si=OFS3iJVQjMOFKDjX
https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
https://youtu.be/zuv2O6nbTDk
https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
https://youtu.be/GYiiYi2eWfo?si=hYGG7_hCltdqi5VM
https://youtu.be/F58n6vFj6UA?si=8gHTx6G6_qs8VuLD
https://youtu.be/DtLuaK2pXDI?si=TdIianV0su_nI14w
https://youtu.be/ok1Izv1KJMA?si=MpwlMQXG5Sj8G7dD
https://youtu.be/w_oT9wY18zI?si=pvqqd8ee3Gx-e4i2
https://youtu.be/yhq5jYog5IM?si=h5vjWfmL8WVfUfn0
https://youtu.be/-yuGshNjvjY?si=OFS3iJVQjMOFKDjX
https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
https://youtu.be/zuv2O6nbTDk
https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
https://youtu.be/GYiiYi2eWfo?si=hYGG7_hCltdqi5VM
https://youtu.be/F58n6vFj6UA?si=8gHTx6G6_qs8VuLD
https://youtu.be/DtLuaK2pXDI?si=TdIianV0su_nI14w
https://youtu.be/ok1Izv1KJMA?si=MpwlMQXG5Sj8G7dD
https://youtu.be/w_oT9wY18zI?si=pvqqd8ee3Gx-e4i2
https://youtu.be/yhq5jYog5IM?si=h5vjWfmL8WVfUfn0
https://youtu.be/-yuGshNjvjY?si=OFS3iJVQjMOFKDjX
https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
https://youtu.be/zuv2O6nbTDk
https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
https://youtu.be/GYiiYi2eWfo?si=hYGG7_hCltdqi5VM
https://youtu.be/F58n6vFj6UA?si=8gHTx6G6_qs8VuLD
https://youtu.be/DtLuaK2pXDI?si=TdIianV0su_nI14w
https://youtu.be/ok1Izv1KJMA?si=MpwlMQXG5Sj8G7dD
https://youtu.be/w_oT9wY18zI?si=pvqqd8ee3Gx-e4i2
https://youtu.be/yhq5jYog5IM?si=h5vjWfmL8WVfUfn0
https://youtu.be/-yuGshNjvjY?si=OFS3iJVQjMOFKDjX
https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
https://youtu.be/zuv2O6nbTDk
https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
https://youtu.be/GYiiYi2eWfo?si=hYGG7_hCltdqi5VM
https://youtu.be/F58n6vFj6UA?si=8gHTx6G6_qs8VuLD
https://youtu.be/DtLuaK2pXDI?si=TdIianV0su_nI14w
https://youtu.be/ok1Izv1KJMA?si=MpwlMQXG5Sj8G7dD
https://youtu.be/w_oT9wY18zI?si=pvqqd8ee3Gx-e4i2
https://youtu.be/yhq5jYog5IM?si=h5vjWfmL8WVfUfn0
https://youtu.be/-yuGshNjvjY?si=OFS3iJVQjMOFKDjX
https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
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https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
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https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
Life's Checkmark Podcast. Growth, Gratitude, and Pinball Machines: CEO Richard Blank’s Leadership.
Jon Emery will lead you with captivating conversations designed to inspire you. He explores the guests' most challenging stories to uncover hope and fuel your transformation. Every episode focuses on personal development and the pursuit of success, offering insights that you can apply to your own journey of growth, love, and resilience. You'll explore real stories of physical and mental strength, entrepreneurial struggles and triumphs, and business achievements. With each narrative, you will gain a deeper understanding of mental awareness, spirituality, and faith, helping you along your own path to transformation. This podcast is a powerful guide to becoming the best version of yourself, addressing crucial questions like "How do I change my life?" and "How can I overcome my situation?" Embark on this self-improvement journey and learn how to navigate life's challenges to unlock your true potential.
Episode 154.
In this episode of Life's Checkmark, I chat with Richard Blank, the dynamic CEO of Costa Rica’s Call Center. Richard’s story goes from growing up in Philadelphia with a love for Spanish, all the way to building a thriving business in Costa Rica. He talks about breaking the mold, dealing with expectations, and why communication is his secret weapon, plus how he uses everything from neon lights to pinball machines to create a workplace where people truly grow. If you’re ready to hear about betting on yourself and picking up real-world skills you can use anywhere in life, you don't want to miss this!
Key Takeaways:
Bet on yourself and take bold chances
Build real language and communication skills
Stay humble but persistent in your journey
Create a company culture that truly supports growth
Old-school wisdom still works in business today
Chapters:
00:02 Introduction & Richard Blank’s Background
00:34 Early love of Spanish and cultural lessons
01:07 College years and first jobs
01:32 Moving to Costa Rica & starting out
03:05 Breaking free of expectations
04:11 Staying true to yourself and long-term goals
05:17 Daily wins and learning
05:53 Telemarketing industry insights
09:11 How Richard built his business step by step
11:53 Separating from the competition
13:01 The real art of communication
16:04 Handling voicemails & warm leads
18:31 Making speech an art and career builder
19:22 Coaching young talent for real-life growth
20:43 Training with TV & film inspirations
21:41 Celebrating people growth and culture
23:45 The power of fun at work: pinball & team play
27:29 New generations & social shifts
28:17 Building company culture that lasts
28:51 Episode wrap-up & ways to connect with Richard
29:08 Final advice: gratitude, humility, and living fully
32:33 Farewell
80s TV & The Art of Persuasive Speaking
But there's ways to make it fun. And so in the beginning, I need to show them other speakers that were effective. And I grew up in the 80s. And so I give them my influence. I want them to watch Templeton Peck, which was Dirk Benedict on the A-team as the face man. They need to watch Pierce Brosnan as Remington Steele. And they need to watch Basil Rathbone as Sherlock Holmes in the 30s and 40s. Why? Because that's what I did. Why? Because it's fun, damn it. And you get to watch The Face Man and be smooth and rewind it and look up some of the vocabulary words because Basil Rathbone speaks in Queens English and I feel stupid. But it's almost like when they got excited when Jim Morrison in Miami caused that riot. And there's people that can move people in certain ways. And I don't like moving people for violence. I want people to ponder and to feel emotions. And so I want them to see that there are ways that you can present something more diplomatic, strategic. And as I'm saying, just in such a brighter light compared to most people that are just really lazy sometimes in their speech.
From Philly to Costa Rica: Chasing a Dream
Pure momentum. When I was a little boy back in Northeast Philadelphia, I love Spanish. So going on vacation, I come back with a 10 and 20 new vocabulary words. But here's the thing. The Latino community was giving me such positive reinforcement and balancing my grammar and vocab that I Now, when you do something above and beyond outside a classroom, dedicated practice, you really have a commitment to it. So I decided to double down when I graduated the proud Abington back in 91. I went to the University of Arizona in Tucson. I was a Spanish major. Did that for five years. I didn't do the four-year plan. You got to be kidding. And when I graduated, I had some fun jobs, worked for the importers of Corona. And in college, I did Telemundo, which was fun. But when I was 27, Jenna, I had a one in a million opportunity to move to Costa Rica back in August of 2000. And I got past parents' guilt. I was in between jobs. And I decided to take a chance. And when I came here, I was working at my friend's center. It's only supposed to be for two months. But I learned the business from the inside out, not at sea level. And after two months, I said, hey, Joey, can I stay? And he goes, Richie, you got it. So tears of joy. I know I got past the reef and I was living a good life. And so I've been here 25 years. I learned the business 18 years ago. I threw my hat in the ring, started my own company. We grew to 150 seats and it's been a good run. And, you know, when you mentioned telemarketers, most people are like, oh, man, he called me at dinner time. I don't call you at dinner time. That's the movies. We handle different accounts. But I tell you what, maybe I can shatter some misconceptions today about my industry and hopefully add some spice.
Shattering Telemarketing Myths & Embracing Risk
let's just talk about the industry outsourcing is a huge industry and if you get good at it you can make a ton of money and these are the sort of skills that you can use outside the office and so how about this hollywood glamorizes the telemarketer look at the wolf wall street boiler room glengarry glenn ross the prime gig i can talk them all and they're very talented and just like fire could be used for warmth and health but also be used to burn you i mean think of eminem and eight mile his last rap was rapping all about himself which took away all the power from the other person. So how intelligent was that? When you make yourself vulnerable and you do that sort of self-criticism, it only makes you that much more powerful. You're not really ripping on yourself, you're making yourself more real. Most people today are prints in plastic. Very rare to see a painting, see the actual brushstrokes in people's scars. And so I'm okay with that. It's the kind of thing where you need to make peace and liberate your mind but it's easier said than done I did a lot of selfish decisions to put me in this position I should be at my family's real estate business back in Arizona but I'm not I decided to break the mold and to do something a little different I could have always clicked my heels and gone home but my run lasted longer than expected this You know, I tell you what, you could say it's a one in a million shot and the stars are aligned. And I agree with both of those. But the only way to get there is to put yourself in that position. You have to be at the dance to walk across that floor to ask your princess to dance with you. And then the rest of your life is a dream.
Soft Skills: Standing Out in a Robocall World
So you're a little bit different than everybody else. So how do you separate yourself besides old school? What would that be? A lot of today, when you do receive a phone call from a telemarketer, it could be a robo call. But then these people are just reading their script. They've got the life sucked out of them. There's no soft skills. And that's why, as you say, Hollywood, when you look at the Wolf of Wall Street and these talented speakers, it looks like a beautiful dance. It is. But it's not that difficult. It's just practice. All you need to do is just listen and take good notes. Replace sir and use people's names. I mean, I always think about adjustments of tone. You should always be confident and empathetic. You should mirror image, not people's micro expression readings. We're talking about over the phone. These are sight unseen, which is even stronger because it's non-visual. So you should be paying attention to their speed and their speaking levels because the fast talker in New York might be loud walking down the street on a cell phone, but then I could be calling Mrs. Grandma Country Time Lemonade out in Oklahoma And you better slow that speed down a little bit. I'm speaking obvious, but some people are so cookie cutter, they just don't readjust themselves.
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https://youtu.be/8EtiwcEz-os
https://youtu.be/20AlQdmvcD8
https://youtu.be/WZxJZRu9VRM
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Jon Emery, Lifes Checkmark podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
All about Jon Emery
Jon Emery’s journey is a testament to resilience and self-discovery. After losing a 20-year job and navigating a divorce, he embarked on a transformative path. This journey led him to authenticity and a deep desire to connect with others, creating his podcast, "Life's Checkmark." Through this platform, Jon offers comfort and understanding to those feeling alone on their journeys.
This quest for authenticity extended to his role as a father, allowing Jon to forge deeper connections with his children. Alongside family, he enjoys the companionship of an amazing dog and finding peace in nature through hikes and outdoor adventures. Beyond personal pursuits, Jon's passion lies in aiding others, particularly in helping them find their voice through podcasting, fostering empathy and connection among individuals.
In essence, Jon Emery's life narrative embodies resilience, empathy, and the power of forging genuine connections. His journey from adversity to self-discovery reflects the beauty of understanding and empathizing with others, both in personal relationships and within the wider human experience.
The combination of coaching and podcasting has allowed me to connect with so many people. Having a podcast of my own I can take my experience and help others who have struggled to get their podcast started to now Launch and continue to move forward. You will have me as your Podcrastination Accountability Coach to get you from episode 0 to be in the top 1%. Message me or schedule a call with me talk about your podcast idea so you are not waiting any longer.
Escape Podcrastination. Launch Your Podcast Today with Confidence, Guided by the Right Tools and Know-How – Transforming from Episode Zero to Podcast Hero!
By Joining Our Community You Will…
Demystify Technical Challenges
Overcome podcasting tech fears with our course, making equipment, recording, and editing a breeze.
Boost Confidence
Gain skills and strategies to address fears of inadequacy, ensuring you're podcasting with confidence from the start.
Time Management Solutions
Our course provides efficient strategies, ensuring you can fit podcasting into your schedule without overwhelm.
Embrace Imperfection
Break free from perfectionism paralysis. Learn to start imperfectly and improve over time, just like the pros.
Master Consistency
Learn practical tips for maintaining a consistent podcast schedule, and keeping your audience engaged without stress.
Demystify Technical Challenges Overcome podcasting tech fears with our course, making equipment, recording, and editing a breeze.
Boost Confidence Gain skills and strategies to address fears of inadequacy, ensuring you're podcasting with confidence from the start.
Time Management Solutions Our course provides efficient strategies, ensuring you can fit podcasting into your schedule without overwhelm.
Embrace Imperfection Break free from perfectionism paralysis. Learn to start imperfectly and improve over time, just like the pros.
Master Consistency Learn practical tips for maintaining a consistent podcast schedule, and keeping your audience engaged without stress.
What You'll Get
Podcasting Audio and/or Video As the podcasting market continues to grow more are taking on action to do both audio and video. You will know which avenue you'd like to venture that fits for you.
Where to Start No reason to feel like you don't know where to start. You'll have step by step guide to build and launch your podcast giving you the confidence you want.
Find tools and tips for podcasting Everything is always changing in our businesses and so does podcasting. Staying on top of the new tools and tips is crucial. Keep it simple and to the basics is also crucial. You will find that balance between the two.
Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
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