Not Quite After Midnight Podcast interview with Richard Blank. CEO call center Costa Rica.
Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.
Be sure to listen in and share the show with others who might enjoy or benefit from it.
The show is also available on Facebook and all the major podcasting platforms.
Enjoy.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
https://youtu.be/mvUa8fLuv9k
https://youtu.be/DvQOfvPrpTg
https://youtu.be/8BgvA-3mnbc
https://youtu.be/l8o_8hl5fXQ
https://youtu.be/1f1dVEf7TNo
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
Not Quite After Midnight Podcast interview with Richard Blank. CEO call center Costa Rica.
Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.
Be sure to listen in and share the show with others who might enjoy or benefit from it.
The show is also available on Facebook and all the major podcasting platforms.
Enjoy.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
https://youtu.be/mvUa8fLuv9k
https://youtu.be/DvQOfvPrpTg
https://youtu.be/8BgvA-3mnbc
https://youtu.be/l8o_8hl5fXQ
https://youtu.be/1f1dVEf7TNo
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
Not Quite After Midnight Podcast interview with Richard Blank. CEO call center Costa Rica.
Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.
Be sure to listen in and share the show with others who might enjoy or benefit from it.
The show is also available on Facebook and all the major podcasting platforms.
Enjoy.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
https://youtu.be/mvUa8fLuv9k
https://youtu.be/DvQOfvPrpTg
https://youtu.be/8BgvA-3mnbc
https://youtu.be/l8o_8hl5fXQ
https://youtu.be/1f1dVEf7TNo
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
Not Quite After Midnight Podcast interview with Richard Blank. CEO call center Costa Rica.
Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.
Be sure to listen in and share the show with others who might enjoy or benefit from it.
The show is also available on Facebook and all the major podcasting platforms.
Enjoy.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
https://youtu.be/mvUa8fLuv9k
https://youtu.be/DvQOfvPrpTg
https://youtu.be/8BgvA-3mnbc
https://youtu.be/l8o_8hl5fXQ
https://youtu.be/1f1dVEf7TNo
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
Not Quite After Midnight Podcast interview with Richard Blank. CEO call center Costa Rica.
Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.
Be sure to listen in and share the show with others who might enjoy or benefit from it.
The show is also available on Facebook and all the major podcasting platforms.
Enjoy.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
https://youtu.be/mvUa8fLuv9k
https://youtu.be/DvQOfvPrpTg
https://youtu.be/8BgvA-3mnbc
https://youtu.be/l8o_8hl5fXQ
https://youtu.be/1f1dVEf7TNo
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
Papa's Wheelie Game? Casual but Legendary!
You know that one rider in your group—the guy who doesn’t say much, pulls up in flip-flops, nods, revs just once, and bang… hoists the cleanest wheelie you've ever seen? That’s Papa. His gear might be casual, his entry chill, but his moves? Legendary.
Papa's wheelie game isn’t about showing off—it’s about owning the street with effortless swag. While others are figuring out their clutch control, he’s floating the front wheel like gravity doesn’t apply to him. This isn’t a tutorial. This isn’t a stunt show. This is just another day riding… Papa style.
The Vibe: Cool, Calm, Controlled
While most riders warm up before a stunt, Papa just does it. No fancy gear, no GoPros. Just his machine, his instinct, and years of throttle wisdom embedded in his wrist.
Casual lean back
Smooth throttle roll
No panic, no drama—just flight
That kind of mastery doesn’t come from YouTube clips or Insta reels. It comes from decades of riding, crashing, learning, and getting back up. From knowing the feel of every gear, every bite of the clutch, and every patch of tarmac.
Legends Don’t Brag—They Ride
Papa doesn’t chase the spotlight—it finds him. He’s the guy everyone watches when he silently lines up at the signal, casually adjusts his helmet, and then lets loose a wheelie so clean it feels like a dance move.
His bike isn’t always the newest
His gear isn’t always flashy
But his control? Untouchable
That kind of street reputation can’t be bought—it’s earned with passion, practice, and a whole lot of near-misses. If you know, you know.
Gear Up Like a Legend
Even Papa knows—casual doesn’t mean careless. Whether you're learning the ropes or perfecting your signature move, ride smart, ride safe. Get the right protection without compromising your style.
At Bikegear.in, we’ve got the perfect balance of form, function, and flex:
Premium helmets that don’t just look cool they protect like pros
Riding jackets that breathe and guard
Gloves, boots, and pants built for the street (and the occasional wheelie)
Performance parts to tune your throttle to perfection
Need help picking the right gear? Call or WhatsApp us at +91 9610311313 we’ve got real riders on the line ready to help you roll like a legend.
Clinical documentation takes up hours that could be better spent with patients. That’s where RevMaxx AI scribe comes into action.
Just toggle the RevMaxx Chrome Extension inside your EHR
Speak to your patient as you normally do — RevMaxx listens in the background
RevMaxx listens, transcribes, and converts the conversation into structured clinical notes with proper coding
Review, edit if needed, and send it straight to your EHR
So, no more copy-paste. No extra tabs. Just smart, secure, real-time charting that lets doctors focus on what matters most: patient care.
Watch this video and see how effortless clinical documentation can be with RevMaxx.
"Buy Now HJC Helmets Online in India
Whether you’re carving through city traffic, chasing sunsets on weekend rides, or pushing limits on the track, one thing stays constant your helmet is your first line of defense. And when it comes to helmets that combine cutting-edge technology, aerodynamic finesse, and real-world rider comfort, HJC Helmets deliver the goods. Now available online in India, you can gear up with the same brand trusted by MotoGP pros and everyday riders alike only at Bikegear.in.
This isn’t just head protection. It’s performance, comfort, and confidence wrapped in one sleek shell.
Why Riders Trust HJC Worldwide
More than 50 years of innovation and rider-first engineering have made HJC more than just a helmet brand. HJC helmets are well-known for their top ventilation systems, wind tunnel-tested designs, and top safety certifications. They are also regularly ranked among the finest in the industry.
DOT & ECE certified for international-level protection
Wind tunnel tested for low drag, and reduced noise
Advanced ventilation systems for all weather comfort
Lightweight shells crafted, from premium composite materials
Whether you're cruising on a Yamaha R15 or racing down straights on a ZX-10R, there's an HJC helmet built to match your style and performance needs.
Choose Your Weapon – The HJC Lineup
From daily riders to track warriors, there’s an HJC helmet for everyone:
Track-approved and FIM-certified, the HJC RPHA 1 is the same lid that MotoGP riders use.
The HJC RPHA 12 is designed for aggressive street performance and fast touring.
HJC i70 & C70: Affordable full-face helmets for weekend warriors and city commuters
HJC IS-MAX II: A sun visor integrated into the modular design for comfort and adaptability
HJC CS-15: Inexpensive, secure, and fashionable helmets for novice riders or backups
Every helmet is designed to provide optimal comfort, aerodynamic benefit, and the distinctive HJC fit and quality.
Made for Indian Riders, Backed by Indian Support
Indian riders deserve top-notch international equipment without having to wait or deal with complicated overseas shipping, as we at Bikegear.in are aware. For this reason we have 100% authentic HJC helmets in store ready to ship to any location in India with quick, insured delivery.
Fast shipping, pan-India
Easy exchanges if the fit isn’t right
Expert guidance on size, style & compatibility
Reach us anytime on WhatsApp or call: +91 9610311313
Buy Online, Ride with Confidence
It’s not just about checking off a safety box it’s about riding with peace of mind. With HJC, you get top-tier safety, all-day comfort, and street-smart styling—ready for the road or track.
So if you're still on the fence, here's your signal: It’s time to gear up like a pro.
Buy now at www.bikegear.in and ride with protection you can trust and style that turns heads."
LetsMeds is focused to making life saving cancer medications such as Olaparib 150mg tablets accessible and affordable in the Philippines. Olaparib is an important medicine used to treat BRCA-mutated ovarian, breast, prostate, and pancreatic cancer. Unfortunately, the Olaparib price in the Philippines at many hospitals and pharmacies is extremely high and makes it difficult for many patients to continue treatment. That’s where LetsMeds comes in, we offer the same quality of medicine for a much lower Olaparib tablet cost with fast home delivery to places like Manila, Cebu City, Davao, Makati, and more. Patients often inquire about the Olaparib price Philippines, and we are proud to provide the best value possible without compromising quality.
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All transfer is carefully managed by Falc Emergency Train Ambulance Services in Hyderabad and Chennai, and our team keeps a medical bed safe for the patient. Once the train ticket is confirmed, we send trained medical personnel. The medical team judges the patient's condition and provides the necessary treatment, and they ensure that the patient is never left behind.
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サージェント・ペパーズ ... メドレー ④ ／ ビートルズ
Sgt. Pepper's ... Medley ④ ／ The Beatles
昭和42年（1967）
11. グッド・モーニング・グッド・モーニング Good Morning Good Morning
12. サージェント・ペパーズ・ロンリー・ハーツ・クラブ・バンド (リプリーズ) Sgt. Pepper's Lonely Hearts Club Band (Reprise)
13. ア・デイ・イン・ザ・ライフ A Day In The Life
...................................
（アルバム）
サージェント・ペパーズ・ロンリー・ハーツ・クラブ・バンド ／ ビートルズ
Sgt. Pepper's Lonely Hearts Club Band ／ The Beatles
昭和42年（1967）
サージェント・ペパーズ ... メドレー ③ ／ ビートルズ
Sgt. Pepper's ... Medley ③ ／ The Beatles
昭和42年（1967）
8. ウィズイン・ユー・ウィズアウト・ユー Within You Without You
9. ホエン・アイム・シックスティー・フォー When I'm Sixty-Four
10. ラヴリー・リタ Lovely Rita
サージェント・ペパーズ ... メドレー ② ／ ビートルズ
Sgt. Pepper's ... Medley ② ／ The Beatles
昭和42年（1967）
4. ゲッティング・ベター Getting Better
5. フィクシング・ア・ホール Fixing A Hole
6. シーズ・リーヴィング・ホーム She's Leaving Home
7. ビーイング・フォー・ザ・ベネフィット・オブ・ミスター・カイト Being For The Benefit Of Mr. Kite
サージェント・ペパーズ ... メドレー ① ／ ビートルズ
Sgt. Pepper's ... Medley ① ／ The Beatles
昭和42年（1967）
1. サージェント・ペパーズ・ロンリー・ハーツ・クラブ・バンド Sgt. Pepper's Lonely Hearts Club Band
2. ウィズ・ア・リトル・ヘルプ・フロム・マイ・フレンズ With A Little Help From My Friends
3. ルーシー・イン・ザ・スカイ・ウィズ・ダイアモンド Lucy In The Sky With Diamonds
Hey cutie! I felt super adorable in this look and just had to share it with you 💗 I’m feeling playful, confident, and a little mischievous—just the right amount of sparkle to brighten your day ✨ I love dressing up and creating fun, cozy moments where we can just be ourselves. Whether you're here for some smiles or a little flirty energy, you're always welcome in my world. Let’s keep it light, sweet, and full of good vibes. Come say hi anytime!
Thursday, July 3, 2025LINKEDIN Jack Dorsey's linkedin.com had a lots of problems with me Slovenian police promised me will be invisible https://ausertimes.blogspot.com/2025/07/linkedin-jack-dorseys-linkedincom-had.html
Hey cuties! I'm live on cam, feeling cozy and happy with my blue hair glowing under the lights. I love spending time with you—chatting, laughing, and just being myself. It’s always the little moments that mean the most. Come say hi and hang out with me, I’d love that!
Not Quite After Midnight Podcast with Richard Blank, Rox Burkey & Charles Breakfield.
I would like to thank my wonderful guests, Charles Breakfield, Rox Burkey, and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful. 2022-12-29
Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.
Rox & Charles are an IT team who happen to have have set up and fixed call centers, among other professional challenges, and co-authored the Enigma series of books. You can learn more about them on their website: https://www.enigmabookseries.com/.
How will these three mesh during the show? What will they find out they have in common? What about their differences? Find out here.
The show is recorded "live-to-tape," so there's no telling what will happen.
Be sure to listen in and share the show with others who might enjoy or benefit from it.
The show is also available on Facebook and all the major podcasting platforms.
Enjoy.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
Building Team Culture Through Personal Connection and Trust
In order for me to have grown my business, I needed to delegate and bring in professionals. I'm a guest in this country. I'm a marketer and I'm a salesman and a trainer. So I needed the accountants and the attorneys and human resources and IT. And so by having that leap of faith in people allowed me to grow. But this is the foundation training. And I can answer your question real quickly, Charles, in regards to the incoming shrapnel that you're talking about. When people come into my call center, because there is a lot of options here, Amazons in Costa Rica with teleperformance, concentric sites, you name it. How do I compete? Well, first and foremost, I know somebody's name. And Bill, I know you. Everyone's going to know your name and you'll know everyone's name in your leadership. Secondly, I asked them to give me a coming of age moment. I just don't want the interview. I want to hear when you beat up a bully and saved a kitten. Why? So I can use that on rainy Wednesdays. I really see the depth of the individual that I'm dealing with.
Losing the Connection: COVID's Impact on Workplace Culture
Thank you for bringing that up. And it's actually the topic that ails me the most. I believe in synergy. We're in a very interactive, artistic environment. And you can feed off of that, especially somebody who's having a very good day. And so I was very thankful that during COVID, I was able to adjust and have people work from home. We're very fortunate. But I lost my I became a print, Rox. I'm not a painting anymore. I don't have the chance to play pinball with them downstairs or walk the rows or break bread with them. Come on, you know what I'm talking about. I'm standing behind them when they're ripping phone. That was taken away from me. And am I still able to perform? Sure. They're saving money. They're saving time. They're at home. We make sure through the sort of internet connections that they are capable through labor laws. to work from home and we do the Zooms and everything, but we lost a beautiful thing that we once had. And I think helped build a sort of company culture.
The Honor of Sharing a Meal Abroad and Old-School European Adventures
been a lot of different places but my favorite part of traveling out of anything is when i'm invited into somebody's home for a meal i mean it's incredible when you meet their family and you get to taste the local dish but I see it as more as a huge compliment and an honor to sit at somebody's table. And so I've been very fortunate visiting friends and things like that. But when I was a junior in college, I spent my entire year abroad in Europe, 93 and 94, and I stayed over the winter of 93. I didn't go back to the States. I was in Europe for 10 months. living in Spain. But then over that Christmas break, I was able to travel to about 14 countries. So you're doing the Eurorail, you're staying in the youth hostels, and this is 93. And so you don't have your cell phones on your computers. It was still old school. You're reading books, you're staying up late, drinking coffee, talking to people. You're making plans and meeting up and doing the things how we grew up. And I'm actually still in touch with a lot of the people that I went on those adventures with.
https://youtu.be/vDP0jkjcu4A
https://youtu.be/e0Yvs2GvC_w
https://youtu.be/aQUWqB-D7zs
https://youtu.be/EEXdF1z7LTY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Charles Breakfield, Rox Burkey, Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
By Bil Hatch
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on YouTube and all the major podcasting platforms.
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.
Charles Breakfield and Rox Burkey are award-winning authors known for the Enigma Series, a collection of gripping techno-thrillers that blend cybersecurity, espionage, and advanced technology. With extensive backgrounds in IT and cybersecurity, they bring authenticity to their stories, exploring the dangers of cybercrime, digital warfare, and artificial intelligence. Their books feature intricate plots, dynamic characters, and high-stakes action, captivating readers with fast-paced storytelling. In addition to writing, they are passionate advocates for cybersecurity awareness and frequently engage in public speaking to discuss the evolving impact of technology. Their ability to merge technical expertise with thrilling narratives has earned them critical acclaim and a dedicated readership. Together, they continue to push the boundaries of the techno-thriller genre.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#CharlesBreakfield #RoxBurkey #NotQuiteAfterMidnightPodcast #BilHatch, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
Not Quite After Midnight Podcast with Richard Blank, Rox Burkey & Charles Breakfield.
I would like to thank my wonderful guests, Charles Breakfield, Rox Burkey, and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful. 2022-12-29
Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.
Rox & Charles are an IT team who happen to have have set up and fixed call centers, among other professional challenges, and co-authored the Enigma series of books. You can learn more about them on their website: https://www.enigmabookseries.com/.
How will these three mesh during the show? What will they find out they have in common? What about their differences? Find out here.
The show is recorded "live-to-tape," so there's no telling what will happen.
Be sure to listen in and share the show with others who might enjoy or benefit from it.
The show is also available on Facebook and all the major podcasting platforms.
Enjoy.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
Building Team Culture Through Personal Connection and Trust
In order for me to have grown my business, I needed to delegate and bring in professionals. I'm a guest in this country. I'm a marketer and I'm a salesman and a trainer. So I needed the accountants and the attorneys and human resources and IT. And so by having that leap of faith in people allowed me to grow. But this is the foundation training. And I can answer your question real quickly, Charles, in regards to the incoming shrapnel that you're talking about. When people come into my call center, because there is a lot of options here, Amazons in Costa Rica with teleperformance, concentric sites, you name it. How do I compete? Well, first and foremost, I know somebody's name. And Bill, I know you. Everyone's going to know your name and you'll know everyone's name in your leadership. Secondly, I asked them to give me a coming of age moment. I just don't want the interview. I want to hear when you beat up a bully and saved a kitten. Why? So I can use that on rainy Wednesdays. I really see the depth of the individual that I'm dealing with.
Losing the Connection: COVID's Impact on Workplace Culture
Thank you for bringing that up. And it's actually the topic that ails me the most. I believe in synergy. We're in a very interactive, artistic environment. And you can feed off of that, especially somebody who's having a very good day. And so I was very thankful that during COVID, I was able to adjust and have people work from home. We're very fortunate. But I lost my I became a print, Rox. I'm not a painting anymore. I don't have the chance to play pinball with them downstairs or walk the rows or break bread with them. Come on, you know what I'm talking about. I'm standing behind them when they're ripping phone. That was taken away from me. And am I still able to perform? Sure. They're saving money. They're saving time. They're at home. We make sure through the sort of internet connections that they are capable through labor laws. to work from home and we do the Zooms and everything, but we lost a beautiful thing that we once had. And I think helped build a sort of company culture.
The Honor of Sharing a Meal Abroad and Old-School European Adventures
been a lot of different places but my favorite part of traveling out of anything is when i'm invited into somebody's home for a meal i mean it's incredible when you meet their family and you get to taste the local dish but I see it as more as a huge compliment and an honor to sit at somebody's table. And so I've been very fortunate visiting friends and things like that. But when I was a junior in college, I spent my entire year abroad in Europe, 93 and 94, and I stayed over the winter of 93. I didn't go back to the States. I was in Europe for 10 months. living in Spain. But then over that Christmas break, I was able to travel to about 14 countries. So you're doing the Eurorail, you're staying in the youth hostels, and this is 93. And so you don't have your cell phones on your computers. It was still old school. You're reading books, you're staying up late, drinking coffee, talking to people. You're making plans and meeting up and doing the things how we grew up. And I'm actually still in touch with a lot of the people that I went on those adventures with.
https://youtu.be/vDP0jkjcu4A
https://youtu.be/e0Yvs2GvC_w
https://youtu.be/aQUWqB-D7zs
https://youtu.be/EEXdF1z7LTY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Charles Breakfield, Rox Burkey, Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
By Bil Hatch
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on YouTube and all the major podcasting platforms.
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.
Charles Breakfield and Rox Burkey are award-winning authors known for the Enigma Series, a collection of gripping techno-thrillers that blend cybersecurity, espionage, and advanced technology. With extensive backgrounds in IT and cybersecurity, they bring authenticity to their stories, exploring the dangers of cybercrime, digital warfare, and artificial intelligence. Their books feature intricate plots, dynamic characters, and high-stakes action, captivating readers with fast-paced storytelling. In addition to writing, they are passionate advocates for cybersecurity awareness and frequently engage in public speaking to discuss the evolving impact of technology. Their ability to merge technical expertise with thrilling narratives has earned them critical acclaim and a dedicated readership. Together, they continue to push the boundaries of the techno-thriller genre.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#CharlesBreakfield #RoxBurkey #NotQuiteAfterMidnightPodcast #BilHatch, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
Not Quite After Midnight Podcast with Richard Blank, Rox Burkey & Charles Breakfield.
I would like to thank my wonderful guests, Charles Breakfield, Rox Burkey, and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful. 2022-12-29
Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.
Rox & Charles are an IT team who happen to have have set up and fixed call centers, among other professional challenges, and co-authored the Enigma series of books. You can learn more about them on their website: https://www.enigmabookseries.com/.
How will these three mesh during the show? What will they find out they have in common? What about their differences? Find out here.
The show is recorded "live-to-tape," so there's no telling what will happen.
Be sure to listen in and share the show with others who might enjoy or benefit from it.
The show is also available on Facebook and all the major podcasting platforms.
Enjoy.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
Building Team Culture Through Personal Connection and Trust
In order for me to have grown my business, I needed to delegate and bring in professionals. I'm a guest in this country. I'm a marketer and I'm a salesman and a trainer. So I needed the accountants and the attorneys and human resources and IT. And so by having that leap of faith in people allowed me to grow. But this is the foundation training. And I can answer your question real quickly, Charles, in regards to the incoming shrapnel that you're talking about. When people come into my call center, because there is a lot of options here, Amazons in Costa Rica with teleperformance, concentric sites, you name it. How do I compete? Well, first and foremost, I know somebody's name. And Bill, I know you. Everyone's going to know your name and you'll know everyone's name in your leadership. Secondly, I asked them to give me a coming of age moment. I just don't want the interview. I want to hear when you beat up a bully and saved a kitten. Why? So I can use that on rainy Wednesdays. I really see the depth of the individual that I'm dealing with.
Losing the Connection: COVID's Impact on Workplace Culture
Thank you for bringing that up. And it's actually the topic that ails me the most. I believe in synergy. We're in a very interactive, artistic environment. And you can feed off of that, especially somebody who's having a very good day. And so I was very thankful that during COVID, I was able to adjust and have people work from home. We're very fortunate. But I lost my I became a print, Rox. I'm not a painting anymore. I don't have the chance to play pinball with them downstairs or walk the rows or break bread with them. Come on, you know what I'm talking about. I'm standing behind them when they're ripping phone. That was taken away from me. And am I still able to perform? Sure. They're saving money. They're saving time. They're at home. We make sure through the sort of internet connections that they are capable through labor laws. to work from home and we do the Zooms and everything, but we lost a beautiful thing that we once had. And I think helped build a sort of company culture.
The Honor of Sharing a Meal Abroad and Old-School European Adventures
been a lot of different places but my favorite part of traveling out of anything is when i'm invited into somebody's home for a meal i mean it's incredible when you meet their family and you get to taste the local dish but I see it as more as a huge compliment and an honor to sit at somebody's table. And so I've been very fortunate visiting friends and things like that. But when I was a junior in college, I spent my entire year abroad in Europe, 93 and 94, and I stayed over the winter of 93. I didn't go back to the States. I was in Europe for 10 months. living in Spain. But then over that Christmas break, I was able to travel to about 14 countries. So you're doing the Eurorail, you're staying in the youth hostels, and this is 93. And so you don't have your cell phones on your computers. It was still old school. You're reading books, you're staying up late, drinking coffee, talking to people. You're making plans and meeting up and doing the things how we grew up. And I'm actually still in touch with a lot of the people that I went on those adventures with.
https://youtu.be/vDP0jkjcu4A
https://youtu.be/e0Yvs2GvC_w
https://youtu.be/aQUWqB-D7zs
https://youtu.be/EEXdF1z7LTY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Charles Breakfield, Rox Burkey, Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
By Bil Hatch
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on YouTube and all the major podcasting platforms.
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.
Charles Breakfield and Rox Burkey are award-winning authors known for the Enigma Series, a collection of gripping techno-thrillers that blend cybersecurity, espionage, and advanced technology. With extensive backgrounds in IT and cybersecurity, they bring authenticity to their stories, exploring the dangers of cybercrime, digital warfare, and artificial intelligence. Their books feature intricate plots, dynamic characters, and high-stakes action, captivating readers with fast-paced storytelling. In addition to writing, they are passionate advocates for cybersecurity awareness and frequently engage in public speaking to discuss the evolving impact of technology. Their ability to merge technical expertise with thrilling narratives has earned them critical acclaim and a dedicated readership. Together, they continue to push the boundaries of the techno-thriller genre.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#CharlesBreakfield #RoxBurkey #NotQuiteAfterMidnightPodcast #BilHatch, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
Not Quite After Midnight Podcast with Richard Blank, Rox Burkey & Charles Breakfield.
I would like to thank my wonderful guests, Charles Breakfield, Rox Burkey, and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful. 2022-12-29
Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.
Rox & Charles are an IT team who happen to have have set up and fixed call centers, among other professional challenges, and co-authored the Enigma series of books. You can learn more about them on their website: https://www.enigmabookseries.com/.
How will these three mesh during the show? What will they find out they have in common? What about their differences? Find out here.
The show is recorded "live-to-tape," so there's no telling what will happen.
Be sure to listen in and share the show with others who might enjoy or benefit from it.
The show is also available on Facebook and all the major podcasting platforms.
Enjoy.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
Building Team Culture Through Personal Connection and Trust
In order for me to have grown my business, I needed to delegate and bring in professionals. I'm a guest in this country. I'm a marketer and I'm a salesman and a trainer. So I needed the accountants and the attorneys and human resources and IT. And so by having that leap of faith in people allowed me to grow. But this is the foundation training. And I can answer your question real quickly, Charles, in regards to the incoming shrapnel that you're talking about. When people come into my call center, because there is a lot of options here, Amazons in Costa Rica with teleperformance, concentric sites, you name it. How do I compete? Well, first and foremost, I know somebody's name. And Bill, I know you. Everyone's going to know your name and you'll know everyone's name in your leadership. Secondly, I asked them to give me a coming of age moment. I just don't want the interview. I want to hear when you beat up a bully and saved a kitten. Why? So I can use that on rainy Wednesdays. I really see the depth of the individual that I'm dealing with.
Losing the Connection: COVID's Impact on Workplace Culture
Thank you for bringing that up. And it's actually the topic that ails me the most. I believe in synergy. We're in a very interactive, artistic environment. And you can feed off of that, especially somebody who's having a very good day. And so I was very thankful that during COVID, I was able to adjust and have people work from home. We're very fortunate. But I lost my I became a print, Rox. I'm not a painting anymore. I don't have the chance to play pinball with them downstairs or walk the rows or break bread with them. Come on, you know what I'm talking about. I'm standing behind them when they're ripping phone. That was taken away from me. And am I still able to perform? Sure. They're saving money. They're saving time. They're at home. We make sure through the sort of internet connections that they are capable through labor laws. to work from home and we do the Zooms and everything, but we lost a beautiful thing that we once had. And I think helped build a sort of company culture.
The Honor of Sharing a Meal Abroad and Old-School European Adventures
been a lot of different places but my favorite part of traveling out of anything is when i'm invited into somebody's home for a meal i mean it's incredible when you meet their family and you get to taste the local dish but I see it as more as a huge compliment and an honor to sit at somebody's table. And so I've been very fortunate visiting friends and things like that. But when I was a junior in college, I spent my entire year abroad in Europe, 93 and 94, and I stayed over the winter of 93. I didn't go back to the States. I was in Europe for 10 months. living in Spain. But then over that Christmas break, I was able to travel to about 14 countries. So you're doing the Eurorail, you're staying in the youth hostels, and this is 93. And so you don't have your cell phones on your computers. It was still old school. You're reading books, you're staying up late, drinking coffee, talking to people. You're making plans and meeting up and doing the things how we grew up. And I'm actually still in touch with a lot of the people that I went on those adventures with.
https://youtu.be/vDP0jkjcu4A
https://youtu.be/e0Yvs2GvC_w
https://youtu.be/aQUWqB-D7zs
https://youtu.be/EEXdF1z7LTY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Charles Breakfield, Rox Burkey, Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
By Bil Hatch
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on YouTube and all the major podcasting platforms.
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.
Charles Breakfield and Rox Burkey are award-winning authors known for the Enigma Series, a collection of gripping techno-thrillers that blend cybersecurity, espionage, and advanced technology. With extensive backgrounds in IT and cybersecurity, they bring authenticity to their stories, exploring the dangers of cybercrime, digital warfare, and artificial intelligence. Their books feature intricate plots, dynamic characters, and high-stakes action, captivating readers with fast-paced storytelling. In addition to writing, they are passionate advocates for cybersecurity awareness and frequently engage in public speaking to discuss the evolving impact of technology. Their ability to merge technical expertise with thrilling narratives has earned them critical acclaim and a dedicated readership. Together, they continue to push the boundaries of the techno-thriller genre.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#CharlesBreakfield #RoxBurkey #NotQuiteAfterMidnightPodcast #BilHatch, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
Not Quite After Midnight Podcast with Richard Blank, Rox Burkey & Charles Breakfield.
I would like to thank my wonderful guests, Charles Breakfield, Rox Burkey, and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful. 2022-12-29
Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.
Rox & Charles are an IT team who happen to have have set up and fixed call centers, among other professional challenges, and co-authored the Enigma series of books. You can learn more about them on their website: https://www.enigmabookseries.com/.
How will these three mesh during the show? What will they find out they have in common? What about their differences? Find out here.
The show is recorded "live-to-tape," so there's no telling what will happen.
Be sure to listen in and share the show with others who might enjoy or benefit from it.
The show is also available on Facebook and all the major podcasting platforms.
Enjoy.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
Building Team Culture Through Personal Connection and Trust
In order for me to have grown my business, I needed to delegate and bring in professionals. I'm a guest in this country. I'm a marketer and I'm a salesman and a trainer. So I needed the accountants and the attorneys and human resources and IT. And so by having that leap of faith in people allowed me to grow. But this is the foundation training. And I can answer your question real quickly, Charles, in regards to the incoming shrapnel that you're talking about. When people come into my call center, because there is a lot of options here, Amazons in Costa Rica with teleperformance, concentric sites, you name it. How do I compete? Well, first and foremost, I know somebody's name. And Bill, I know you. Everyone's going to know your name and you'll know everyone's name in your leadership. Secondly, I asked them to give me a coming of age moment. I just don't want the interview. I want to hear when you beat up a bully and saved a kitten. Why? So I can use that on rainy Wednesdays. I really see the depth of the individual that I'm dealing with.
Losing the Connection: COVID's Impact on Workplace Culture
Thank you for bringing that up. And it's actually the topic that ails me the most. I believe in synergy. We're in a very interactive, artistic environment. And you can feed off of that, especially somebody who's having a very good day. And so I was very thankful that during COVID, I was able to adjust and have people work from home. We're very fortunate. But I lost my I became a print, Rox. I'm not a painting anymore. I don't have the chance to play pinball with them downstairs or walk the rows or break bread with them. Come on, you know what I'm talking about. I'm standing behind them when they're ripping phone. That was taken away from me. And am I still able to perform? Sure. They're saving money. They're saving time. They're at home. We make sure through the sort of internet connections that they are capable through labor laws. to work from home and we do the Zooms and everything, but we lost a beautiful thing that we once had. And I think helped build a sort of company culture.
The Honor of Sharing a Meal Abroad and Old-School European Adventures
been a lot of different places but my favorite part of traveling out of anything is when i'm invited into somebody's home for a meal i mean it's incredible when you meet their family and you get to taste the local dish but I see it as more as a huge compliment and an honor to sit at somebody's table. And so I've been very fortunate visiting friends and things like that. But when I was a junior in college, I spent my entire year abroad in Europe, 93 and 94, and I stayed over the winter of 93. I didn't go back to the States. I was in Europe for 10 months. living in Spain. But then over that Christmas break, I was able to travel to about 14 countries. So you're doing the Eurorail, you're staying in the youth hostels, and this is 93. And so you don't have your cell phones on your computers. It was still old school. You're reading books, you're staying up late, drinking coffee, talking to people. You're making plans and meeting up and doing the things how we grew up. And I'm actually still in touch with a lot of the people that I went on those adventures with.
https://youtu.be/vDP0jkjcu4A
https://youtu.be/e0Yvs2GvC_w
https://youtu.be/aQUWqB-D7zs
https://youtu.be/EEXdF1z7LTY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Charles Breakfield, Rox Burkey, Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
By Bil Hatch
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.
Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.
The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.
The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on YouTube and all the major podcasting platforms.
This will be the most fun you can have in a podcast! We'll do some interviewing, listen to some music, have some fun, stuff like that.
Not Quite After Midnight is a fun show meant to be easy-going and entertaining. I've enjoyed the company of guests ranging from musicians to speakers to authors to survivors on the program.
Charles Breakfield and Rox Burkey are award-winning authors known for the Enigma Series, a collection of gripping techno-thrillers that blend cybersecurity, espionage, and advanced technology. With extensive backgrounds in IT and cybersecurity, they bring authenticity to their stories, exploring the dangers of cybercrime, digital warfare, and artificial intelligence. Their books feature intricate plots, dynamic characters, and high-stakes action, captivating readers with fast-paced storytelling. In addition to writing, they are passionate advocates for cybersecurity awareness and frequently engage in public speaking to discuss the evolving impact of technology. Their ability to merge technical expertise with thrilling narratives has earned them critical acclaim and a dedicated readership. Together, they continue to push the boundaries of the techno-thriller genre.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#CharlesBreakfield #RoxBurkey #NotQuiteAfterMidnightPodcast #BilHatch, #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
