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W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. Creating Playful Connections with Vintage Pinball So they're not on their phone or smoking a cigarette or by themselves. And it gives a chance for people to approach me so we can talk and laugh and compete. And they'll never get a chance to play these old, beautiful machines. I got a 1970 Bally's Camelot and a 71 Bally's Expressway. When are they ever going to see these electrical, mechanical, gorgeous machines from the 70s? And so I do this because it's like the Willy Wonka thing. You know, the umptalumptas, they sing while they work. I got people here that like skip through the hallways because they're in a good mood. That's great. Yeah. It's nurturing. I've created play and I'm doing it at a certain advanced level of professionalism because when you laugh with a co-worker, because no one ever laughs at work, but when you see someone and you're laughing through fun, man, you saw a different side of them. You saw them giggling, laughing, winning. And that's special. Quality Over Quantity in Telemarketing And if you can find that sort of focused imbalance in the beginning of a phone call, you will get such amazing distance, like the long bow. That changes battle. And so instead of making 400 calls a day, tell your supervisor, Billy, I'm making 125. Why? Because my metrics moved. I'm doubling the amount of talk time. And look at my conversion ratios. So do you have any common metrics? Oh, that's awesome. I'm in front of a lot of people. You know what I do. I work with sales organizations. And in a big group, after they get to know me a bit, I'll say, how many of you actually like to prospect? There's usually one, maybe two people. And I joke with them and I say, you're weird. It's not normal to like getting on a phone and calling strangers, but You know, then I say, I wish more people were like that. You have a passion for this. Strategic Business Management and Delegation And so companies might be in a rut or they might not understand the art of speech or how to write a script or how to marinate a list and really how to do a good workflow. Or they're just overwhelmed and they really want somebody to assist them to tee it up for them. And they go in and close. Listen, a lot of companies, my friend, it's about letting go. I'm not telling you to give the keys to the company, but if you're overwhelming yourself with making phone calls, it's like someone that owns a restaurant. You can't do everything. And so you don't also want to hire the cheapest person because it could ruin your clientele base and they might not want to come back. And so that's why I always ask for the profile, specifically what you're looking for in the expectations. And when I read scripts, it's very interesting how they kind of write it. They think like I'm calling and the person answering his credit card at the ready. It doesn't work like that The Transformative Experience of Studying in Spain Get the opportunity. How did you get the opportunity? And when did you go to Spain, University of Sevilla to study Spanish and get that language proficiency? In order to be a Spanish major at the University of Arizona, you have to spend some time abroad. I'm like, really? That's cool. Force me. Yeah. Then I doubled down. I'm not going first semester and coming home. I want the full year. And I want Christmas break over that time to not come home, to take a backpack, a URL pass. call my family once a week on a pay phone and travel, go to Amsterdam, go to Corfu, Greece. That's cool. And this is before the cell phone. So you had to hustle the hookup. You had to go around and meet people. You had to read the signs and show up at the bar. It was so bohemic. It was incredible. And the people that I would meet, and it was not saying it was clean in regards to hygiene. I'm talking about youth hostels, but it still had a sense of innocence to it still. Yeah. And the people there shared books. And if they saw someone, they would join. But he doesn't speak any of the languages we speak. Complete place at the table. And I learned that what I grew up with in the United States sometimes was not applicable or had any sort of merit somewhere else. And I needed to shed that skin to not only be included, but to learn. And so it's a beautiful thing to accept people at a table and break bread with https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Kevin Hallinan, W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KevinHallinan #W4CYRadioTVChannel #TheWinningBusinessRadio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. Creating Playful Connections with Vintage Pinball So they're not on their phone or smoking a cigarette or by themselves. And it gives a chance for people to approach me so we can talk and laugh and compete. And they'll never get a chance to play these old, beautiful machines. I got a 1970 Bally's Camelot and a 71 Bally's Expressway. When are they ever going to see these electrical, mechanical, gorgeous machines from the 70s? And so I do this because it's like the Willy Wonka thing. You know, the umptalumptas, they sing while they work. I got people here that like skip through the hallways because they're in a good mood. That's great. Yeah. It's nurturing. I've created play and I'm doing it at a certain advanced level of professionalism because when you laugh with a co-worker, because no one ever laughs at work, but when you see someone and you're laughing through fun, man, you saw a different side of them. You saw them giggling, laughing, winning. And that's special. Quality Over Quantity in Telemarketing And if you can find that sort of focused imbalance in the beginning of a phone call, you will get such amazing distance, like the long bow. That changes battle. And so instead of making 400 calls a day, tell your supervisor, Billy, I'm making 125. Why? Because my metrics moved. I'm doubling the amount of talk time. And look at my conversion ratios. So do you have any common metrics? Oh, that's awesome. I'm in front of a lot of people. You know what I do. I work with sales organizations. And in a big group, after they get to know me a bit, I'll say, how many of you actually like to prospect? There's usually one, maybe two people. And I joke with them and I say, you're weird. It's not normal to like getting on a phone and calling strangers, but You know, then I say, I wish more people were like that. You have a passion for this. Strategic Business Management and Delegation And so companies might be in a rut or they might not understand the art of speech or how to write a script or how to marinate a list and really how to do a good workflow. Or they're just overwhelmed and they really want somebody to assist them to tee it up for them. And they go in and close. Listen, a lot of companies, my friend, it's about letting go. I'm not telling you to give the keys to the company, but if you're overwhelming yourself with making phone calls, it's like someone that owns a restaurant. You can't do everything. And so you don't also want to hire the cheapest person because it could ruin your clientele base and they might not want to come back. And so that's why I always ask for the profile, specifically what you're looking for in the expectations. And when I read scripts, it's very interesting how they kind of write it. They think like I'm calling and the person answering his credit card at the ready. It doesn't work like that The Transformative Experience of Studying in Spain Get the opportunity. How did you get the opportunity? And when did you go to Spain, University of Sevilla to study Spanish and get that language proficiency? In order to be a Spanish major at the University of Arizona, you have to spend some time abroad. I'm like, really? That's cool. Force me. Yeah. Then I doubled down. I'm not going first semester and coming home. I want the full year. And I want Christmas break over that time to not come home, to take a backpack, a URL pass. call my family once a week on a pay phone and travel, go to Amsterdam, go to Corfu, Greece. That's cool. And this is before the cell phone. So you had to hustle the hookup. You had to go around and meet people. You had to read the signs and show up at the bar. It was so bohemic. It was incredible. And the people that I would meet, and it was not saying it was clean in regards to hygiene. I'm talking about youth hostels, but it still had a sense of innocence to it still. Yeah. And the people there shared books. And if they saw someone, they would join. But he doesn't speak any of the languages we speak. Complete place at the table. And I learned that what I grew up with in the United States sometimes was not applicable or had any sort of merit somewhere else. And I needed to shed that skin to not only be included, but to learn. And so it's a beautiful thing to accept people at a table and break bread with https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Kevin Hallinan, W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KevinHallinan #W4CYRadioTVChannel #TheWinningBusinessRadio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. Creating Playful Connections with Vintage Pinball So they're not on their phone or smoking a cigarette or by themselves. And it gives a chance for people to approach me so we can talk and laugh and compete. And they'll never get a chance to play these old, beautiful machines. I got a 1970 Bally's Camelot and a 71 Bally's Expressway. When are they ever going to see these electrical, mechanical, gorgeous machines from the 70s? And so I do this because it's like the Willy Wonka thing. You know, the umptalumptas, they sing while they work. I got people here that like skip through the hallways because they're in a good mood. That's great. Yeah. It's nurturing. I've created play and I'm doing it at a certain advanced level of professionalism because when you laugh with a co-worker, because no one ever laughs at work, but when you see someone and you're laughing through fun, man, you saw a different side of them. You saw them giggling, laughing, winning. And that's special. Quality Over Quantity in Telemarketing And if you can find that sort of focused imbalance in the beginning of a phone call, you will get such amazing distance, like the long bow. That changes battle. And so instead of making 400 calls a day, tell your supervisor, Billy, I'm making 125. Why? Because my metrics moved. I'm doubling the amount of talk time. And look at my conversion ratios. So do you have any common metrics? Oh, that's awesome. I'm in front of a lot of people. You know what I do. I work with sales organizations. And in a big group, after they get to know me a bit, I'll say, how many of you actually like to prospect? There's usually one, maybe two people. And I joke with them and I say, you're weird. It's not normal to like getting on a phone and calling strangers, but You know, then I say, I wish more people were like that. You have a passion for this. Strategic Business Management and Delegation And so companies might be in a rut or they might not understand the art of speech or how to write a script or how to marinate a list and really how to do a good workflow. Or they're just overwhelmed and they really want somebody to assist them to tee it up for them. And they go in and close. Listen, a lot of companies, my friend, it's about letting go. I'm not telling you to give the keys to the company, but if you're overwhelming yourself with making phone calls, it's like someone that owns a restaurant. You can't do everything. And so you don't also want to hire the cheapest person because it could ruin your clientele base and they might not want to come back. And so that's why I always ask for the profile, specifically what you're looking for in the expectations. And when I read scripts, it's very interesting how they kind of write it. They think like I'm calling and the person answering his credit card at the ready. It doesn't work like that The Transformative Experience of Studying in Spain Get the opportunity. How did you get the opportunity? And when did you go to Spain, University of Sevilla to study Spanish and get that language proficiency? In order to be a Spanish major at the University of Arizona, you have to spend some time abroad. I'm like, really? That's cool. Force me. Yeah. Then I doubled down. I'm not going first semester and coming home. I want the full year. And I want Christmas break over that time to not come home, to take a backpack, a URL pass. call my family once a week on a pay phone and travel, go to Amsterdam, go to Corfu, Greece. That's cool. And this is before the cell phone. So you had to hustle the hookup. You had to go around and meet people. You had to read the signs and show up at the bar. It was so bohemic. It was incredible. And the people that I would meet, and it was not saying it was clean in regards to hygiene. I'm talking about youth hostels, but it still had a sense of innocence to it still. Yeah. And the people there shared books. And if they saw someone, they would join. But he doesn't speak any of the languages we speak. Complete place at the table. And I learned that what I grew up with in the United States sometimes was not applicable or had any sort of merit somewhere else. And I needed to shed that skin to not only be included, but to learn. And so it's a beautiful thing to accept people at a table and break bread with https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Kevin Hallinan, W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KevinHallinan #W4CYRadioTVChannel #TheWinningBusinessRadio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. Creating Playful Connections with Vintage Pinball So they're not on their phone or smoking a cigarette or by themselves. And it gives a chance for people to approach me so we can talk and laugh and compete. And they'll never get a chance to play these old, beautiful machines. I got a 1970 Bally's Camelot and a 71 Bally's Expressway. When are they ever going to see these electrical, mechanical, gorgeous machines from the 70s? And so I do this because it's like the Willy Wonka thing. You know, the umptalumptas, they sing while they work. I got people here that like skip through the hallways because they're in a good mood. That's great. Yeah. It's nurturing. I've created play and I'm doing it at a certain advanced level of professionalism because when you laugh with a co-worker, because no one ever laughs at work, but when you see someone and you're laughing through fun, man, you saw a different side of them. You saw them giggling, laughing, winning. And that's special. Quality Over Quantity in Telemarketing And if you can find that sort of focused imbalance in the beginning of a phone call, you will get such amazing distance, like the long bow. That changes battle. And so instead of making 400 calls a day, tell your supervisor, Billy, I'm making 125. Why? Because my metrics moved. I'm doubling the amount of talk time. And look at my conversion ratios. So do you have any common metrics? Oh, that's awesome. I'm in front of a lot of people. You know what I do. I work with sales organizations. And in a big group, after they get to know me a bit, I'll say, how many of you actually like to prospect? There's usually one, maybe two people. And I joke with them and I say, you're weird. It's not normal to like getting on a phone and calling strangers, but You know, then I say, I wish more people were like that. You have a passion for this. Strategic Business Management and Delegation And so companies might be in a rut or they might not understand the art of speech or how to write a script or how to marinate a list and really how to do a good workflow. Or they're just overwhelmed and they really want somebody to assist them to tee it up for them. And they go in and close. Listen, a lot of companies, my friend, it's about letting go. I'm not telling you to give the keys to the company, but if you're overwhelming yourself with making phone calls, it's like someone that owns a restaurant. You can't do everything. And so you don't also want to hire the cheapest person because it could ruin your clientele base and they might not want to come back. And so that's why I always ask for the profile, specifically what you're looking for in the expectations. And when I read scripts, it's very interesting how they kind of write it. They think like I'm calling and the person answering his credit card at the ready. It doesn't work like that The Transformative Experience of Studying in Spain Get the opportunity. How did you get the opportunity? And when did you go to Spain, University of Sevilla to study Spanish and get that language proficiency? In order to be a Spanish major at the University of Arizona, you have to spend some time abroad. I'm like, really? That's cool. Force me. Yeah. Then I doubled down. I'm not going first semester and coming home. I want the full year. And I want Christmas break over that time to not come home, to take a backpack, a URL pass. call my family once a week on a pay phone and travel, go to Amsterdam, go to Corfu, Greece. That's cool. And this is before the cell phone. So you had to hustle the hookup. You had to go around and meet people. You had to read the signs and show up at the bar. It was so bohemic. It was incredible. And the people that I would meet, and it was not saying it was clean in regards to hygiene. I'm talking about youth hostels, but it still had a sense of innocence to it still. Yeah. And the people there shared books. And if they saw someone, they would join. But he doesn't speak any of the languages we speak. Complete place at the table. And I learned that what I grew up with in the United States sometimes was not applicable or had any sort of merit somewhere else. And I needed to shed that skin to not only be included, but to learn. And so it's a beautiful thing to accept people at a table and break bread with https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Kevin Hallinan, W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KevinHallinan #W4CYRadioTVChannel #TheWinningBusinessRadio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. Creating Playful Connections with Vintage Pinball So they're not on their phone or smoking a cigarette or by themselves. And it gives a chance for people to approach me so we can talk and laugh and compete. And they'll never get a chance to play these old, beautiful machines. I got a 1970 Bally's Camelot and a 71 Bally's Expressway. When are they ever going to see these electrical, mechanical, gorgeous machines from the 70s? And so I do this because it's like the Willy Wonka thing. You know, the umptalumptas, they sing while they work. I got people here that like skip through the hallways because they're in a good mood. That's great. Yeah. It's nurturing. I've created play and I'm doing it at a certain advanced level of professionalism because when you laugh with a co-worker, because no one ever laughs at work, but when you see someone and you're laughing through fun, man, you saw a different side of them. You saw them giggling, laughing, winning. And that's special. Quality Over Quantity in Telemarketing And if you can find that sort of focused imbalance in the beginning of a phone call, you will get such amazing distance, like the long bow. That changes battle. And so instead of making 400 calls a day, tell your supervisor, Billy, I'm making 125. Why? Because my metrics moved. I'm doubling the amount of talk time. And look at my conversion ratios. So do you have any common metrics? Oh, that's awesome. I'm in front of a lot of people. You know what I do. I work with sales organizations. And in a big group, after they get to know me a bit, I'll say, how many of you actually like to prospect? There's usually one, maybe two people. And I joke with them and I say, you're weird. It's not normal to like getting on a phone and calling strangers, but You know, then I say, I wish more people were like that. You have a passion for this. Strategic Business Management and Delegation And so companies might be in a rut or they might not understand the art of speech or how to write a script or how to marinate a list and really how to do a good workflow. Or they're just overwhelmed and they really want somebody to assist them to tee it up for them. And they go in and close. Listen, a lot of companies, my friend, it's about letting go. I'm not telling you to give the keys to the company, but if you're overwhelming yourself with making phone calls, it's like someone that owns a restaurant. You can't do everything. And so you don't also want to hire the cheapest person because it could ruin your clientele base and they might not want to come back. And so that's why I always ask for the profile, specifically what you're looking for in the expectations. And when I read scripts, it's very interesting how they kind of write it. They think like I'm calling and the person answering his credit card at the ready. It doesn't work like that The Transformative Experience of Studying in Spain Get the opportunity. How did you get the opportunity? And when did you go to Spain, University of Sevilla to study Spanish and get that language proficiency? In order to be a Spanish major at the University of Arizona, you have to spend some time abroad. I'm like, really? That's cool. Force me. Yeah. Then I doubled down. I'm not going first semester and coming home. I want the full year. And I want Christmas break over that time to not come home, to take a backpack, a URL pass. call my family once a week on a pay phone and travel, go to Amsterdam, go to Corfu, Greece. That's cool. And this is before the cell phone. So you had to hustle the hookup. You had to go around and meet people. You had to read the signs and show up at the bar. It was so bohemic. It was incredible. And the people that I would meet, and it was not saying it was clean in regards to hygiene. I'm talking about youth hostels, but it still had a sense of innocence to it still. Yeah. And the people there shared books. And if they saw someone, they would join. But he doesn't speak any of the languages we speak. Complete place at the table. And I learned that what I grew up with in the United States sometimes was not applicable or had any sort of merit somewhere else. And I needed to shed that skin to not only be included, but to learn. And so it's a beautiful thing to accept people at a table and break bread with https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Kevin Hallinan, W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KevinHallinan #W4CYRadioTVChannel #TheWinningBusinessRadio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

Unstoppable Leadership Spotlight by Jaclyn Strominger. Telesales expert secrets with Richard Blank. Are you a visionary leader navigating the challenges of growing a cohesive team, work ethics, and culture or an entrepreneur working to scale your business and create unstoppable growth? The "Unstoppable Leadership Spotlight: Influential Leaders and Their Game-Changing Insights" podcast is searching for CEOs, VPs, and leaders who are ready to share their stories, challenges, and transformative insights with a global audience. On the "Unstoppable Leadership Spotlight" podcast, we dive deep into the journeys of influential leaders like you, exploring the highs and lows, the challenges and triumphs, and the game-changing insights that have shaped your success. Think you'd be... At "Unstoppable Leadership Spotlight," I work with entrepreneurs who are starting their business and who have been in business for 10+years. From CEOs and VPs to trailblazing Inventors, High powered Real estate professionals, Mortgage Brokers and High Achieving professional who are ready to level up and be unstoppable. Our podcast is your gateway to discovering the game-changing strategies and leadership insights that drive success. Richard Blank emphasizes the significance of speaking the local language to build rapport and respect with team members. Creating a positive corporate culture is paramount for enhancing employee morale and productivity, as demonstrated by Richard's leadership style. Richard advocates for emotional intelligence and empathy as essential qualities for effective leadership and team management. The importance of appreciating long-term employees cannot be overstated, as their loyalty and experience contribute significantly to organizational success. Richard's unique approach to leadership involves gamification and fostering a fun environment, which cultivates employee engagement. Leadership requires maturity and impulse control, enabling leaders to guide their teams effectively through challenges. https://youtu.be/9FZaYHIuyUc Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Jaclyn Strominger, Unstoppable Leadership Spotlight, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Our Mission: As a High Achiever Success Coach, my mission is to propel ambitious individuals to their peak performance in both business and life. I am committed to mentoring and guiding high achievers to transcend their limits, take bold leaps forward, and realize their fullest potential. By fostering a culture of confidence and excellence, I empower professionals to harness their potential, elevate their aspirations, and achieve profound success. My passion lies in witnessing these transformations and celebrating each milestone, as high achievers not only reach but exceed their goals, becoming confident leaders and innovators in their fields. Join Us on This Journey: Be Our Next Guest Whether you're a leader aiming to elevate your career, an entrepreneur seeking inspiration, or an innovator looking to make your mark, "Unstoppable Leadership Spotlight" offers you the insights and inspiration you need to soar. Tune in to our episodes and unlock the strategies that will propel you to the next level. Together, let's break barriers, shatter limits, and create a future of unparalleled success. Unlocking Potential, Inspiring Boldness, and Leading with Purpose Jaclyn Strominger: Hello! I'm Jaclyn, a High-Performance Leadership Coach dedicated to empowering CEOs, entrepreneurs, and professionals to achieve unparalleled growth and lead with unwavering purpose. My Journey Since college, I developed this inner drive & purpose. Finding this in myself, has led me to develop my passion to help others not only find their passion, but go for excellence. I am committed to helping others realize their full potential. I developed skills which I use to help others break barriers and achieve greatness. My Skills High-Performance Coaching Leadership Development Business Strategy & Growth Transformational Leadership Networking Strategy Executive Communication Strategic Planning & Vision Mapping Energy Leadership Index (ELI) Assessments Personal Branding Team Building & Collaboration Mindset & Confidence Coaching Emotional Intelligence (EQ) Development Problem-Solving & Decision-Making My Approach I believe in creating a personalized coaching experience that blends empathy with strategic insight. By leveraging your unique strengths and addressing your challenges, I design actionable strategies that drive growth, ignite boldness, and instill a deep sense of purpose in your leadership journey. Achievements Successfully coached over 100 professionals, leading to significant personal and professional growth. Spearheaded leadership workshops that have transformed organizational cultures. Recognized for innovative approaches in leadership development and high-performance coaching. Professional Goals My mission is to continue empowering leaders to unlock their full potential, fostering environments where boldness and purpose drive success. I aim to expand my reach, impacting more professionals and organizations through transformative coaching and leadership development programs. Services One-on-one high-performance leadership coaching Executive workshops and seminars Strategic business growth consulting Networking strategy development Transformational leadership programs Why I Do What I Do I am driven by the impact that empowered leadership can have on individuals and organizations. Knowing first hand what a leader can and can't do for a career, confidence and beyond, fuels my passion. Along with seeing my clients soar! Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #jaclynstrominger #UnstoppableLeadership Spotlight #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

Buy Now Leo Vince LV-10 Exhaust online in india If you're chasing that race-inspired performance, jaw-dropping sound, and a compact design that screams speed the LeoVince LV-10 Exhaust is your answer. Designed straight from the world of MotoGP and Superbike racing, the LV-10 is more than just an exhaust. It’s a performance statement, and now, you can buy it online in India with ease. Whether you're ripping through the city streets or tearing up the track, this exhaust turns your motorcycle into a lean, aggressive beast with raw energy that you can feel — and hear — in every twist of the throttle. Track DNA, Street Ready For riders who seek performance without sacrificing style, the LeoVince LV-10 was designed for the streets after being born on the racetrack. Being among the smallest slip-ons available, it's ideal for streetfighters, nudists, and supersports. Aggressive racing sound that announces your arrival Lightweight stainless steel or titanium construction for superior weight savings Compact profile that tucks in clean and sharp, giving your ride a minimalist yet muscular finish The LV-10 isn't about flash—it's about function. It shaves weight, improves throttle response, and gives you the kind of auditory feedback that makes every gear shift feel like a win. Fits Like a Dream, Performs Like a Monster No matter your ride—be it a Yamaha R15, KTM Duke, Kawasaki Z900, Triumph Street Triple, or even the latest superbikes—the LeoVince LV-10 is available in precision-fit variants that bolt on seamlessly. It’s plug-and-play performance with zero fuss and maximum payoff. Street-legal options available (check variant) Simple installation—no remapping required (in most cases) Perfect for Indian riding conditions—heat-resistant and built tough Whether you're upgrading your daily ride or fine-tuning your weekend weapon, this is one upgrade that will make your ride feel brand new again. Turn Heads with Every Rev Let's face it—half the joy of riding is in the sound. And the LeoVince LV-10 delivers a deep, throaty roar that transforms the personality of your bike. It doesn’t just make noise—it produces a note of power and confidence. Pair it with a tail tidy, performance air filter, and high-flow headers, and your bike will not only sound track-ready—it’ll perform like it too. Shop Online at Bikegear.in Now available at Bikegear.in, the LeoVince LV-10 Exhaust can be delivered straight to your doorstep, anywhere in India. We offer: 100% genuine products Fast, insured shipping Expert guidance on compatibility – call us at +91 9610311313 Order now at www.bikegear.in

This video, part of The American Mercury’s centennial series, examines Reuben R. Arnold’s defense arguments in the 1913 Leo Frank trial for the murder of 13-year-old Mary Phagan at the National Pencil Company in Atlanta. Arnold, alongside Luther Rosser, claimed antisemitism tainted the trial. Drawing from the Leo Frank Trial Brief of Evidence, the video focuses on Arnold’s closing arguments on August 22–23, 1913, where he challenged the forensic evidence—blood and hair in the factory—as circumstantial and attacked Jim Conley’s testimony, alleging Conley was the murderer. Arnold argued the trial was prejudiced in the Jim Crow South, where Conley, a Black janitor, was believed over Frank, a white Jewish man, due to societal biases. He defended Frank’s character, calling the case a “frame-up.” Frank was convicted, lynched in 1915 after a commutation, and the Anti-Defamation League (ADL) was founded. As of May 23, 2025, the case remains debated, with the Georgia Innocence Project seeking exoneration, opposed by Phagan’s family, who cite the trial record. X debates reflect this divide, with some referencing Alonzo Mann’s 1982 affidavit implicating Conley, while others affirm the verdict. The video frames Arnold’s defense as a critical examination of justice and prejudice.

Learn how to make Soy Sauce Chicken Glazed with Sesame Oil in this simple, flavor-packed recipe by Chef Scott Biffin. Featuring tender chicken simmered in a savory soy sauce blend and finished with a nutty sesame oil glaze, this dish delivers rich umami and aromatic depth. Perfectly balanced with garlic, ginger, and a hint of sweetness, it's a go-to favorite for home cooks who love bold, Asian-inspired flavors. Serve with rice or noodles for a comforting and satisfying meal.

This video, part of The American Mercury’s centennial series, features Hugh M. Dorsey’s closing arguments in the 1913 Leo Frank trial for the murder of 13-year-old Mary Phagan at the National Pencil Company in Atlanta. Delivered over nine hours on August 22, 23, and 25, 1913, Dorsey’s arguments, drawn from the Leo Frank Trial Brief of Evidence, emphasized forensic evidence—blood and hair in the factory—and Jim Conley’s testimony, alleging Frank’s involvement. Dorsey refuted antisemitism claims, citing his respect for Jewish leaders, and argued Frank’s actions, like avoiding Conley, indicated guilt. He highlighted factory girls’ testimonies about Frank’s lasciviousness, countering defense arguments by Luther Rosser and Reuben Arnold. The trial ended with Frank’s conviction, his 1915 lynching after Governor John Slaton’s commutation, and the founding of the Anti-Defamation League (ADL). The video notes the racial context of the Jim Crow South, where Conley, a Black man, testified against Frank, a white Jewish man, an anomaly due to the evidence’s weight. As of May 22, 2025, the case remains debated, with the Georgia Innocence Project seeking exoneration, opposed by Phagan’s family, who cite the trial record. X debates reflect this divide, with some referencing Alonzo Mann’s 1982 affidavit implicating Conley, while others affirm the verdict. The video highlights Dorsey’s arguments as a key moment in justice and prejudice debates.

Mandalaband Om Mani Padme Hum - 1975 From the first notes/tones you can hear that this is NOT an ordinairy album. a wonderfull theme arises...and the superb vocals of David Durant (who he?) soars abowe the fantastic song that is the first theme into:"Om Mani Padme Hum" a suite in 4 movements (build over the Tibetan national anthem)....as a matter of fact you feel quite uplifted after hearing this. Second movement...begins with a piano intro, that could be out of an ELP record. It soon slides into time changes...a la..(yes ..right you are.. ELP)...jazzy but stilll prog ...this is an amazing achievement...blending soft melodys (song) and outbursts of brilliant music....this has to be the most fabulous thing since (before??) The Enid !!?? As the music.....instrumental that is, is rather close to that of (R.J.Godfreys)Enid!! Who came first?? As i remember Robert John Godfrey were conducting/arranging string music for Barclay James Harvest at that time!!?? Enuff already...this is by far the most interesting.....piece of music from that era.. sadly long forgotten...but now...its here....all you prog freaks out there. This is a G E M ...and it is not to be ignored!!! Do yourself a favour...find this......you wont regret it!!!! Five stars? OOhhh YES !!!

Army Men 3D PVP - Two-Player game "Capture the Flag" (CTF) You must sneak into your opponent's base to retrieve his or her flag. Once you go back to your base with their flag and reach your own flag, you'll win the game. Prepare for combat in an all new 3D world where Green and Tan plastic soldiers have come to life. You are Sarge, the Green army veteran squad leader who’s a shoot first, ask questions later kind of soldier. Whether you’re dodging bazooka shots, melting attacking infantry with your flamethrower, or leading your squad into the enemy bunker, you must do whatever it takes to bring down the evil Tan army. Shoot machine guns, launch mortars, plant mines, throw grenades, fire bazookas, and then finish the enemy off with the flamethrower. But you need heavy artillery or extra mobility?: Jump in a tank, jeep, cargo truck, or halftrack. Melt infantry, blow vehicles into pieces, and shatter the plastic enemy with your armored vehicle. Dynamic 'Combat Cam' can switch instantly between 3rd and 1st person perspectives, allowing for greater control during the heat of battle. First of its kind Multiplayer Squad Deployment Editor that allows you to place your troops in the positions you want, for a totally original 2-player gameplay in various environments. #ArmyMen3D #ArmyMen #Playstation1 #MiltiplayerGameplay #PS1 #PSX "The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and thematic derivatives, run by some of the most loyal and knowledgeable fans from around the world. Some of our most important activities are the design of Army Men video games, unique modifications of existing games and MODs for other games. Follow us on our social networks for more exclusive content: - https://www.ArmyMen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB

Description: They met in Prague. His name is Sebastian (Seb), her name is Ivanka. At their first meeting, an invisible spark of love immediately ran between them and they fell in love. Then Seb brought Ivanka to Paris, France. And Paris is not just a city – "it is a city of love" it makes everyone who comes here enjoy life and love their loved ones even more. Seb is very happy that he was able to find his soulmate, Ivanka. This song is dedicated to Seb, Ivanka and to everyone who finds their loved ones anywhere on our globe, because there are no boundaries for love. Описание: Они встретились в городе Праге. Его звать Себастьян (Сэб), её звать Иванка. При первой встрече, между ними сразу пробежала невидимая другим, искорка любви и они полюбили друг друга. Потом Сэб привёз Иванку во Францию в город Париж. А Париж, не просто город, это город любви, он заставляет всех, кто сюда приезжает, радоваться жизни и ещё сильнее любить своих любимых. Сэб очень счастлив, что смог найти свою вторую половинку, девушку Иванку. Эта песня посвящается Сэбу, Иванке и всем, кто находит своих любимых в любом месте нашего Земного шара, потому что для любви не существует никаких границ.

Ride with Grace – Style, Comfort & Safety on Every Journey Every journey tells a story and how you ride says a lot about who you are. Whether it’s a city commute, a weekend road trip, or a ride into the mountains, true riders know that the experience isn't just about speed or distance it's about how you ride. It's about riding with grace a perfect blend of style, comfort, and safety that turns every kilometer into a statement. So if you're the kind of rider who values smooth control, refined gear, and looking sharp while staying protected, it’s time to upgrade. Ride with grace, ride with purpose and gear up the right way with premium motorcycle gear online in India. Style That Speaks Volumes When you arrive at a meeting with gear, there's a certain impact that attracts attention. Your riding style should reflect your individuality, from striking designs to elegant finishes. Alpinestars, Rynox, Revit, and Dainese are just a few of the brands that have perfected the art of functional design by fusing performance apparel with urban edge. Today's motorcycle gear allows you to show off your style without sacrificing protection whether you want leather jackets with aggressive cuts or textile options for adaptability when touring. Riding denim, armored joggers, or technical pants no more sacrificing street style for road safety. And when it comes to footwear, boots from TCX, Sidi, or Forma offer that blend of comfort and cool that lets you ride all day and walk off like a pro. Comfort That Keeps You Going Long rides, varying climates, and unpredictable roads India throws a lot at its riders. That’s why comfort is non-negotiable. Look for jackets with mesh panels, waterproof liners, or thermal layers, depending on your terrain. Ventilated gloves, neck gaiters, and ergonomic armor placement can make hours on the saddle feel like a breeze. Even add-on accessories like Bluetooth communication systems from Sena or Cardo help you stay connected and entertained on the go without ever taking your hands off the bars. Safety That’s Non-Negotiable Graceful riding doesn’t mean riding soft it means riding smart. And that begins with wearing the right protection. A full-face helmet like the Shoei X-SPR Pro, HJC RPHA 1, Arai RX-7V, or Ruroc Atlas 4.0 doesn’t just shield you it boosts confidence. Look for ECE, DOT, or SNELL certifications when choosing your lid. Internal padding, emergency cheek pads, and anti-fog visors make a huge difference, especially on long rides. Pair it with CE Level 2 armor in your jacket and pants, and you’re not just safe you’re ready for anything. Shop Smart at Bikegear.in At Bikegear.in, we’ve curated gear for riders who don’t just want protection they want the whole package. Our inventory is loaded with high-performance riding gear that keeps you stylish, comfortable, and road-ready. Fast, PAN India delivery Need expert sizing help? Call us at +91 9610311313 Shop premium gear now at Bikegear.in Ride with grace. Look sharp. Stay safe. Your next journey deserves gear that’s as refined as your riding style.

Army Men 3D PVP - Two-Player game "Capture the Flag" "Santa Plastico", one of the most mysterious CTF maps in #ArmyMen 3D, and one of the most PVP (Player vs Player), where Plastic Soldiers fight each other without the interference or help of anything other than their ability. You must sneak into your opponent's base to retrieve his or her flag. Once you go back to your base with their flag and reach your own flag, you'll win the game. Prepare for combat in an all new 3D world where Green and Tan plastic soldiers have come to life. You are Sarge, the Green army veteran squad leader who’s a shoot first, ask questions later kind of soldier. Whether you’re dodging bazooka shots, melting attacking infantry with your flamethrower, or leading your squad into the enemy bunker, you must do whatever it takes to bring down the evil Tan army. Shoot machine guns, launch mortars, plant mines, throw grenades, fire bazookas, and then finish the enemy off with the flamethrower. But you need heavy artillery or extra mobility?: Jump in a tank, jeep, cargo truck, or halftrack. Melt infantry, blow vehicles into pieces, and shatter the plastic enemy with your armored vehicle. Dynamic 'Combat Cam' can switch instantly between 3rd and 1st person perspectives, allowing for greater control during the heat of battle. First of its kind Multiplayer Squad Deployment Editor that allows you to place your troops in the positions you want, for a totally original 2-player gameplay in various environments. #ArmyMen3D #ArmyMen #Playstation1 #MiltiplayerGameplay #PS1 #PSX

The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. Paula Chiocchi, president and CEO of Outward Media, Inc. (OMI), is a marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Advice for Selecting a Call Center What kind of advice would you give for people in searching for a call center, whether outbound or inbound? Good cop and bad cop. Let's go bad cop first. You got to make sure that they are a company that follows all legal laws. I follow all business and banking laws in the United States with my company that's out of Florida. They in turn hire my company in Costa Rica, which follows all the labor laws here. I'm not going to be a fall guy for anybody. I'm a guest here. I have to pay the Caja. I got to do the Aguinaldo. I got to pay everything. And it costs money to run a business overseas. There's benefits to it. But then again, I'm not here to hide away. Google me Handling Difficult Calls with Empathy And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go out of someone's ears? I do. I have a profanity rule. If they curse at you, Paula, they get a warning. They do it a second time, you can hang up. But if they're venting and they're getting it out, I'll let you do it. And then I'm going to give you some Philly guilt. I'm going to go, hey, Paolo, you done yet? You want to curse some more? And you go, Richard, I'm so sorry. I go, may we begin again? And you say, yes, we may. And then look at that sort of foundation. Now you have a client for life. And that's how you're training your people. It's maturity. Yeah. You can't take it personal. And you think about it. You're speaking to someone's worst day. Something broke. For an example, we work with a law firm. So we do level one intake coordinators for wrongful termination and disability. So imagine that extended empathy when people are calling us after they've been fired. And so we can cradle these calls. And I think those specific soft skills are the things some people might be lacking today. Introduction and Impact of Call Centers Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the Marketing Vanguard Leading Voices in B2B Innovation podcast. Today, we are fortunate to have Richard Blank. Richard is the president and bilingual, I want to get this right, bilingual telemarketing trainer at the Costa Rica Call Center. Welcome, Richard. So happy to be with you and your audience today. And I was just telling Richard that I'm jealous that I haven't been to Costa Rica. So Richard's an expert in all things telemarketing, telemarketing and call centers. And so we're going to ask him a few questions today and get his expertise. Richard, at what point in the marketing to sales pipeline do you see call centers having the greatest impact? And how do you define that sweet spot between MQL and SQL? Well, I believe that A.I., a computer can never replace empathy. They can't give you a hug. And so you will use it for gathering and to make things easier, bring it to the 10 yard line, so to speak. But you and I need to bring that ball into the end zone. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA https://youtu.be/w8aGC09Yy-4 https://youtu.be/MZT8pkqrdDo Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence PodcastPaula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending As a B2B business leader and data innovator my work has led to dramatic increases in both revenue and digital marketing campaign ROI for hundreds of Fortune 2000 and midmarket firms. I’ve driven nearly $300 million in revenue for a single Fortune 500 client in one year. My priority is to deliver more desirable business outcomes -- using accurate high-quality data to fuel success for Omni-channel digital marketing campaigns. OMI’s mission is to turn data into revenue and results. We use our database of more than 20+ million businesses and 145+ million B2BC contacts—which include email addresses and digital IDs backed by the industry’s first 95% email validity guarantee. Since 1998, I’ve made a name for myself as an award-winning B2B marketing innovator – and the driving force behind the world’s largest SMB database. The fast pace of business has been a constant in my career. That’s why it’s been important for me to create balance. My love of Asian art has influenced a Zen attitude that drives my approach to problem solving in both my business and my personal life. The philosophy I share with my team and business partners and clients is to speak up when something isn’t right so that, together, we can fix it. As a military brat, I was exposed to many places, peoples and cultures. That stopped at 21 with the death of my father. Still in college, I helped my mother reengineer her life and learned self-reliance and responsibility that cannot be taught in a classroom. Running a business is exhilarating but also filled with challenges. So, sharing my expertise and the lessons I’ve learned is important to me. I take every opportunity to mentor new entrepreneurs and those just getting started in their careers--to give them advice and encouragement and guide them on a path to success. It’s also why I write: for our company blog, Forbes Advisory Circle, and other outlets. If you could ask me one thing, what would that be? Take a moment and message me. Paula Chiocchi, CEO and founder of OMI, is an award-winning marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Our Story If a business wants to grow, it needs to find new customers. Since our founding in 1998, OMI has been dedicated to empowering companies to do just that. Connect with your ideal prospects using our high-quality B2B2C data. Add accuracy, precision targeting, and scale to your modern digital marketing initiatives. Our Data Our master B2B database contains omni-channel marketing data including verified business email addresses with 95% validity, on average. Leveraging multiple data sources and proprietary matching and quality algorithms, we provide the freshest contact data in the industry to ensure you achieve optimal marketing results. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheB2BInfluencePodcast #PaulaChiocchi #TheMarketingVanguard #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Value of Personal Touch in Customer Service And so when we used to leave very detailed voice messages, And do really good tailor made emails. We almost not only matched a conversion ratio but sometimes exceeded it because more people prefer that non voice so we almost had to make that sort of adjustment and then went into other sort of phone call so That's the way that I see it. But it is a means to an end. And people like myself, I would rather call you than text. And if I'm calling a company, I'm going to press zero so I can speak with somebody. And so I do believe that there will be a market for my type of services. I think there is, right? Yeah. Look what Hollywood did. They all hate telemarketers. Do you hate us more than used car salesmen? Look what they've done to us. But think about customer service. I had an experience recently where I bought something and it didn't get delivered and then they wouldn't answer the emails. There was no chat. There was no phone number. And it was a less expensive price than another website, but I didn't get any service. So I canceled and I paid more at a different website because there was some service involved in it. Sometimes people want to talk to somebody, at least I do.

The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. Paula Chiocchi, president and CEO of Outward Media, Inc. (OMI), is a marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Advice for Selecting a Call Center What kind of advice would you give for people in searching for a call center, whether outbound or inbound? Good cop and bad cop. Let's go bad cop first. You got to make sure that they are a company that follows all legal laws. I follow all business and banking laws in the United States with my company that's out of Florida. They in turn hire my company in Costa Rica, which follows all the labor laws here. I'm not going to be a fall guy for anybody. I'm a guest here. I have to pay the Caja. I got to do the Aguinaldo. I got to pay everything. And it costs money to run a business overseas. There's benefits to it. But then again, I'm not here to hide away. Google me Handling Difficult Calls with Empathy And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go out of someone's ears? I do. I have a profanity rule. If they curse at you, Paula, they get a warning. They do it a second time, you can hang up. But if they're venting and they're getting it out, I'll let you do it. And then I'm going to give you some Philly guilt. I'm going to go, hey, Paolo, you done yet? You want to curse some more? And you go, Richard, I'm so sorry. I go, may we begin again? And you say, yes, we may. And then look at that sort of foundation. Now you have a client for life. And that's how you're training your people. It's maturity. Yeah. You can't take it personal. And you think about it. You're speaking to someone's worst day. Something broke. For an example, we work with a law firm. So we do level one intake coordinators for wrongful termination and disability. So imagine that extended empathy when people are calling us after they've been fired. And so we can cradle these calls. And I think those specific soft skills are the things some people might be lacking today. Introduction and Impact of Call Centers Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the Marketing Vanguard Leading Voices in B2B Innovation podcast. Today, we are fortunate to have Richard Blank. Richard is the president and bilingual, I want to get this right, bilingual telemarketing trainer at the Costa Rica Call Center. Welcome, Richard. So happy to be with you and your audience today. And I was just telling Richard that I'm jealous that I haven't been to Costa Rica. So Richard's an expert in all things telemarketing, telemarketing and call centers. And so we're going to ask him a few questions today and get his expertise. Richard, at what point in the marketing to sales pipeline do you see call centers having the greatest impact? And how do you define that sweet spot between MQL and SQL? Well, I believe that A.I., a computer can never replace empathy. They can't give you a hug. And so you will use it for gathering and to make things easier, bring it to the 10 yard line, so to speak. But you and I need to bring that ball into the end zone. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA https://youtu.be/w8aGC09Yy-4 https://youtu.be/MZT8pkqrdDo Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence PodcastPaula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending As a B2B business leader and data innovator my work has led to dramatic increases in both revenue and digital marketing campaign ROI for hundreds of Fortune 2000 and midmarket firms. I’ve driven nearly $300 million in revenue for a single Fortune 500 client in one year. My priority is to deliver more desirable business outcomes -- using accurate high-quality data to fuel success for Omni-channel digital marketing campaigns. OMI’s mission is to turn data into revenue and results. We use our database of more than 20+ million businesses and 145+ million B2BC contacts—which include email addresses and digital IDs backed by the industry’s first 95% email validity guarantee. Since 1998, I’ve made a name for myself as an award-winning B2B marketing innovator – and the driving force behind the world’s largest SMB database. The fast pace of business has been a constant in my career. That’s why it’s been important for me to create balance. My love of Asian art has influenced a Zen attitude that drives my approach to problem solving in both my business and my personal life. The philosophy I share with my team and business partners and clients is to speak up when something isn’t right so that, together, we can fix it. As a military brat, I was exposed to many places, peoples and cultures. That stopped at 21 with the death of my father. Still in college, I helped my mother reengineer her life and learned self-reliance and responsibility that cannot be taught in a classroom. Running a business is exhilarating but also filled with challenges. So, sharing my expertise and the lessons I’ve learned is important to me. I take every opportunity to mentor new entrepreneurs and those just getting started in their careers--to give them advice and encouragement and guide them on a path to success. It’s also why I write: for our company blog, Forbes Advisory Circle, and other outlets. If you could ask me one thing, what would that be? Take a moment and message me. Paula Chiocchi, CEO and founder of OMI, is an award-winning marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Our Story If a business wants to grow, it needs to find new customers. Since our founding in 1998, OMI has been dedicated to empowering companies to do just that. Connect with your ideal prospects using our high-quality B2B2C data. Add accuracy, precision targeting, and scale to your modern digital marketing initiatives. Our Data Our master B2B database contains omni-channel marketing data including verified business email addresses with 95% validity, on average. Leveraging multiple data sources and proprietary matching and quality algorithms, we provide the freshest contact data in the industry to ensure you achieve optimal marketing results. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheB2BInfluencePodcast #PaulaChiocchi #TheMarketingVanguard #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Value of Personal Touch in Customer Service And so when we used to leave very detailed voice messages, And do really good tailor made emails. We almost not only matched a conversion ratio but sometimes exceeded it because more people prefer that non voice so we almost had to make that sort of adjustment and then went into other sort of phone call so That's the way that I see it. But it is a means to an end. And people like myself, I would rather call you than text. And if I'm calling a company, I'm going to press zero so I can speak with somebody. And so I do believe that there will be a market for my type of services. I think there is, right? Yeah. Look what Hollywood did. They all hate telemarketers. Do you hate us more than used car salesmen? Look what they've done to us. But think about customer service. I had an experience recently where I bought something and it didn't get delivered and then they wouldn't answer the emails. There was no chat. There was no phone number. And it was a less expensive price than another website, but I didn't get any service. So I canceled and I paid more at a different website because there was some service involved in it. Sometimes people want to talk to somebody, at least I do.

The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. Paula Chiocchi, president and CEO of Outward Media, Inc. (OMI), is a marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Advice for Selecting a Call Center What kind of advice would you give for people in searching for a call center, whether outbound or inbound? Good cop and bad cop. Let's go bad cop first. You got to make sure that they are a company that follows all legal laws. I follow all business and banking laws in the United States with my company that's out of Florida. They in turn hire my company in Costa Rica, which follows all the labor laws here. I'm not going to be a fall guy for anybody. I'm a guest here. I have to pay the Caja. I got to do the Aguinaldo. I got to pay everything. And it costs money to run a business overseas. There's benefits to it. But then again, I'm not here to hide away. Google me Handling Difficult Calls with Empathy And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go out of someone's ears? I do. I have a profanity rule. If they curse at you, Paula, they get a warning. They do it a second time, you can hang up. But if they're venting and they're getting it out, I'll let you do it. And then I'm going to give you some Philly guilt. I'm going to go, hey, Paolo, you done yet? You want to curse some more? And you go, Richard, I'm so sorry. I go, may we begin again? And you say, yes, we may. And then look at that sort of foundation. Now you have a client for life. And that's how you're training your people. It's maturity. Yeah. You can't take it personal. And you think about it. You're speaking to someone's worst day. Something broke. For an example, we work with a law firm. So we do level one intake coordinators for wrongful termination and disability. So imagine that extended empathy when people are calling us after they've been fired. And so we can cradle these calls. And I think those specific soft skills are the things some people might be lacking today. Introduction and Impact of Call Centers Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the Marketing Vanguard Leading Voices in B2B Innovation podcast. Today, we are fortunate to have Richard Blank. Richard is the president and bilingual, I want to get this right, bilingual telemarketing trainer at the Costa Rica Call Center. Welcome, Richard. So happy to be with you and your audience today. And I was just telling Richard that I'm jealous that I haven't been to Costa Rica. So Richard's an expert in all things telemarketing, telemarketing and call centers. And so we're going to ask him a few questions today and get his expertise. Richard, at what point in the marketing to sales pipeline do you see call centers having the greatest impact? And how do you define that sweet spot between MQL and SQL? Well, I believe that A.I., a computer can never replace empathy. They can't give you a hug. And so you will use it for gathering and to make things easier, bring it to the 10 yard line, so to speak. But you and I need to bring that ball into the end zone. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA https://youtu.be/w8aGC09Yy-4 https://youtu.be/MZT8pkqrdDo Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence PodcastPaula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending As a B2B business leader and data innovator my work has led to dramatic increases in both revenue and digital marketing campaign ROI for hundreds of Fortune 2000 and midmarket firms. I’ve driven nearly $300 million in revenue for a single Fortune 500 client in one year. My priority is to deliver more desirable business outcomes -- using accurate high-quality data to fuel success for Omni-channel digital marketing campaigns. OMI’s mission is to turn data into revenue and results. We use our database of more than 20+ million businesses and 145+ million B2BC contacts—which include email addresses and digital IDs backed by the industry’s first 95% email validity guarantee. Since 1998, I’ve made a name for myself as an award-winning B2B marketing innovator – and the driving force behind the world’s largest SMB database. The fast pace of business has been a constant in my career. That’s why it’s been important for me to create balance. My love of Asian art has influenced a Zen attitude that drives my approach to problem solving in both my business and my personal life. The philosophy I share with my team and business partners and clients is to speak up when something isn’t right so that, together, we can fix it. As a military brat, I was exposed to many places, peoples and cultures. That stopped at 21 with the death of my father. Still in college, I helped my mother reengineer her life and learned self-reliance and responsibility that cannot be taught in a classroom. Running a business is exhilarating but also filled with challenges. So, sharing my expertise and the lessons I’ve learned is important to me. I take every opportunity to mentor new entrepreneurs and those just getting started in their careers--to give them advice and encouragement and guide them on a path to success. It’s also why I write: for our company blog, Forbes Advisory Circle, and other outlets. If you could ask me one thing, what would that be? Take a moment and message me. Paula Chiocchi, CEO and founder of OMI, is an award-winning marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Our Story If a business wants to grow, it needs to find new customers. Since our founding in 1998, OMI has been dedicated to empowering companies to do just that. Connect with your ideal prospects using our high-quality B2B2C data. Add accuracy, precision targeting, and scale to your modern digital marketing initiatives. Our Data Our master B2B database contains omni-channel marketing data including verified business email addresses with 95% validity, on average. Leveraging multiple data sources and proprietary matching and quality algorithms, we provide the freshest contact data in the industry to ensure you achieve optimal marketing results. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheB2BInfluencePodcast #PaulaChiocchi #TheMarketingVanguard #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Value of Personal Touch in Customer Service And so when we used to leave very detailed voice messages, And do really good tailor made emails. We almost not only matched a conversion ratio but sometimes exceeded it because more people prefer that non voice so we almost had to make that sort of adjustment and then went into other sort of phone call so That's the way that I see it. But it is a means to an end. And people like myself, I would rather call you than text. And if I'm calling a company, I'm going to press zero so I can speak with somebody. And so I do believe that there will be a market for my type of services. I think there is, right? Yeah. Look what Hollywood did. They all hate telemarketers. Do you hate us more than used car salesmen? Look what they've done to us. But think about customer service. I had an experience recently where I bought something and it didn't get delivered and then they wouldn't answer the emails. There was no chat. There was no phone number. And it was a less expensive price than another website, but I didn't get any service. So I canceled and I paid more at a different website because there was some service involved in it. Sometimes people want to talk to somebody, at least I do.

The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. Paula Chiocchi, president and CEO of Outward Media, Inc. (OMI), is a marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Advice for Selecting a Call Center What kind of advice would you give for people in searching for a call center, whether outbound or inbound? Good cop and bad cop. Let's go bad cop first. You got to make sure that they are a company that follows all legal laws. I follow all business and banking laws in the United States with my company that's out of Florida. They in turn hire my company in Costa Rica, which follows all the labor laws here. I'm not going to be a fall guy for anybody. I'm a guest here. I have to pay the Caja. I got to do the Aguinaldo. I got to pay everything. And it costs money to run a business overseas. There's benefits to it. But then again, I'm not here to hide away. Google me Handling Difficult Calls with Empathy And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go out of someone's ears? I do. I have a profanity rule. If they curse at you, Paula, they get a warning. They do it a second time, you can hang up. But if they're venting and they're getting it out, I'll let you do it. And then I'm going to give you some Philly guilt. I'm going to go, hey, Paolo, you done yet? You want to curse some more? And you go, Richard, I'm so sorry. I go, may we begin again? And you say, yes, we may. And then look at that sort of foundation. Now you have a client for life. And that's how you're training your people. It's maturity. Yeah. You can't take it personal. And you think about it. You're speaking to someone's worst day. Something broke. For an example, we work with a law firm. So we do level one intake coordinators for wrongful termination and disability. So imagine that extended empathy when people are calling us after they've been fired. And so we can cradle these calls. And I think those specific soft skills are the things some people might be lacking today. Introduction and Impact of Call Centers Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the Marketing Vanguard Leading Voices in B2B Innovation podcast. Today, we are fortunate to have Richard Blank. Richard is the president and bilingual, I want to get this right, bilingual telemarketing trainer at the Costa Rica Call Center. Welcome, Richard. So happy to be with you and your audience today. And I was just telling Richard that I'm jealous that I haven't been to Costa Rica. So Richard's an expert in all things telemarketing, telemarketing and call centers. And so we're going to ask him a few questions today and get his expertise. Richard, at what point in the marketing to sales pipeline do you see call centers having the greatest impact? And how do you define that sweet spot between MQL and SQL? Well, I believe that A.I., a computer can never replace empathy. They can't give you a hug. And so you will use it for gathering and to make things easier, bring it to the 10 yard line, so to speak. But you and I need to bring that ball into the end zone. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA https://youtu.be/w8aGC09Yy-4 https://youtu.be/MZT8pkqrdDo Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence PodcastPaula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending As a B2B business leader and data innovator my work has led to dramatic increases in both revenue and digital marketing campaign ROI for hundreds of Fortune 2000 and midmarket firms. I’ve driven nearly $300 million in revenue for a single Fortune 500 client in one year. My priority is to deliver more desirable business outcomes -- using accurate high-quality data to fuel success for Omni-channel digital marketing campaigns. OMI’s mission is to turn data into revenue and results. We use our database of more than 20+ million businesses and 145+ million B2BC contacts—which include email addresses and digital IDs backed by the industry’s first 95% email validity guarantee. Since 1998, I’ve made a name for myself as an award-winning B2B marketing innovator – and the driving force behind the world’s largest SMB database. The fast pace of business has been a constant in my career. That’s why it’s been important for me to create balance. My love of Asian art has influenced a Zen attitude that drives my approach to problem solving in both my business and my personal life. The philosophy I share with my team and business partners and clients is to speak up when something isn’t right so that, together, we can fix it. As a military brat, I was exposed to many places, peoples and cultures. That stopped at 21 with the death of my father. Still in college, I helped my mother reengineer her life and learned self-reliance and responsibility that cannot be taught in a classroom. Running a business is exhilarating but also filled with challenges. So, sharing my expertise and the lessons I’ve learned is important to me. I take every opportunity to mentor new entrepreneurs and those just getting started in their careers--to give them advice and encouragement and guide them on a path to success. It’s also why I write: for our company blog, Forbes Advisory Circle, and other outlets. If you could ask me one thing, what would that be? Take a moment and message me. Paula Chiocchi, CEO and founder of OMI, is an award-winning marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Our Story If a business wants to grow, it needs to find new customers. Since our founding in 1998, OMI has been dedicated to empowering companies to do just that. Connect with your ideal prospects using our high-quality B2B2C data. Add accuracy, precision targeting, and scale to your modern digital marketing initiatives. Our Data Our master B2B database contains omni-channel marketing data including verified business email addresses with 95% validity, on average. Leveraging multiple data sources and proprietary matching and quality algorithms, we provide the freshest contact data in the industry to ensure you achieve optimal marketing results. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheB2BInfluencePodcast #PaulaChiocchi #TheMarketingVanguard #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Value of Personal Touch in Customer Service And so when we used to leave very detailed voice messages, And do really good tailor made emails. We almost not only matched a conversion ratio but sometimes exceeded it because more people prefer that non voice so we almost had to make that sort of adjustment and then went into other sort of phone call so That's the way that I see it. But it is a means to an end. And people like myself, I would rather call you than text. And if I'm calling a company, I'm going to press zero so I can speak with somebody. And so I do believe that there will be a market for my type of services. I think there is, right? Yeah. Look what Hollywood did. They all hate telemarketers. Do you hate us more than used car salesmen? Look what they've done to us. But think about customer service. I had an experience recently where I bought something and it didn't get delivered and then they wouldn't answer the emails. There was no chat. There was no phone number. And it was a less expensive price than another website, but I didn't get any service. So I canceled and I paid more at a different website because there was some service involved in it. Sometimes people want to talk to somebody, at least I do.

The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. Paula Chiocchi, president and CEO of Outward Media, Inc. (OMI), is a marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Advice for Selecting a Call Center What kind of advice would you give for people in searching for a call center, whether outbound or inbound? Good cop and bad cop. Let's go bad cop first. You got to make sure that they are a company that follows all legal laws. I follow all business and banking laws in the United States with my company that's out of Florida. They in turn hire my company in Costa Rica, which follows all the labor laws here. I'm not going to be a fall guy for anybody. I'm a guest here. I have to pay the Caja. I got to do the Aguinaldo. I got to pay everything. And it costs money to run a business overseas. There's benefits to it. But then again, I'm not here to hide away. Google me Handling Difficult Calls with Empathy And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go out of someone's ears? I do. I have a profanity rule. If they curse at you, Paula, they get a warning. They do it a second time, you can hang up. But if they're venting and they're getting it out, I'll let you do it. And then I'm going to give you some Philly guilt. I'm going to go, hey, Paolo, you done yet? You want to curse some more? And you go, Richard, I'm so sorry. I go, may we begin again? And you say, yes, we may. And then look at that sort of foundation. Now you have a client for life. And that's how you're training your people. It's maturity. Yeah. You can't take it personal. And you think about it. You're speaking to someone's worst day. Something broke. For an example, we work with a law firm. So we do level one intake coordinators for wrongful termination and disability. So imagine that extended empathy when people are calling us after they've been fired. And so we can cradle these calls. And I think those specific soft skills are the things some people might be lacking today. Introduction and Impact of Call Centers Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the Marketing Vanguard Leading Voices in B2B Innovation podcast. Today, we are fortunate to have Richard Blank. Richard is the president and bilingual, I want to get this right, bilingual telemarketing trainer at the Costa Rica Call Center. Welcome, Richard. So happy to be with you and your audience today. And I was just telling Richard that I'm jealous that I haven't been to Costa Rica. So Richard's an expert in all things telemarketing, telemarketing and call centers. And so we're going to ask him a few questions today and get his expertise. Richard, at what point in the marketing to sales pipeline do you see call centers having the greatest impact? And how do you define that sweet spot between MQL and SQL? Well, I believe that A.I., a computer can never replace empathy. They can't give you a hug. And so you will use it for gathering and to make things easier, bring it to the 10 yard line, so to speak. But you and I need to bring that ball into the end zone. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA https://youtu.be/w8aGC09Yy-4 https://youtu.be/MZT8pkqrdDo Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence PodcastPaula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending As a B2B business leader and data innovator my work has led to dramatic increases in both revenue and digital marketing campaign ROI for hundreds of Fortune 2000 and midmarket firms. I’ve driven nearly $300 million in revenue for a single Fortune 500 client in one year. My priority is to deliver more desirable business outcomes -- using accurate high-quality data to fuel success for Omni-channel digital marketing campaigns. OMI’s mission is to turn data into revenue and results. We use our database of more than 20+ million businesses and 145+ million B2BC contacts—which include email addresses and digital IDs backed by the industry’s first 95% email validity guarantee. Since 1998, I’ve made a name for myself as an award-winning B2B marketing innovator – and the driving force behind the world’s largest SMB database. The fast pace of business has been a constant in my career. That’s why it’s been important for me to create balance. My love of Asian art has influenced a Zen attitude that drives my approach to problem solving in both my business and my personal life. The philosophy I share with my team and business partners and clients is to speak up when something isn’t right so that, together, we can fix it. As a military brat, I was exposed to many places, peoples and cultures. That stopped at 21 with the death of my father. Still in college, I helped my mother reengineer her life and learned self-reliance and responsibility that cannot be taught in a classroom. Running a business is exhilarating but also filled with challenges. So, sharing my expertise and the lessons I’ve learned is important to me. I take every opportunity to mentor new entrepreneurs and those just getting started in their careers--to give them advice and encouragement and guide them on a path to success. It’s also why I write: for our company blog, Forbes Advisory Circle, and other outlets. If you could ask me one thing, what would that be? Take a moment and message me. Paula Chiocchi, CEO and founder of OMI, is an award-winning marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Our Story If a business wants to grow, it needs to find new customers. Since our founding in 1998, OMI has been dedicated to empowering companies to do just that. Connect with your ideal prospects using our high-quality B2B2C data. Add accuracy, precision targeting, and scale to your modern digital marketing initiatives. Our Data Our master B2B database contains omni-channel marketing data including verified business email addresses with 95% validity, on average. Leveraging multiple data sources and proprietary matching and quality algorithms, we provide the freshest contact data in the industry to ensure you achieve optimal marketing results. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheB2BInfluencePodcast #PaulaChiocchi #TheMarketingVanguard #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Value of Personal Touch in Customer Service And so when we used to leave very detailed voice messages, And do really good tailor made emails. We almost not only matched a conversion ratio but sometimes exceeded it because more people prefer that non voice so we almost had to make that sort of adjustment and then went into other sort of phone call so That's the way that I see it. But it is a means to an end. And people like myself, I would rather call you than text. And if I'm calling a company, I'm going to press zero so I can speak with somebody. And so I do believe that there will be a market for my type of services. I think there is, right? Yeah. Look what Hollywood did. They all hate telemarketers. Do you hate us more than used car salesmen? Look what they've done to us. But think about customer service. I had an experience recently where I bought something and it didn't get delivered and then they wouldn't answer the emails. There was no chat. There was no phone number. And it was a less expensive price than another website, but I didn't get any service. So I canceled and I paid more at a different website because there was some service involved in it. Sometimes people want to talk to somebody, at least I do.

ABOUT LITTLE JOSIP BROZ TITO QUEEN ELIZABETH BRITISH ROYALS FILTHY SECRET - WE DON'T TALK ABOUT MK ULTRA WAS THE MAIN RULE OF JOSIP BROZ TITO WHO HAD POLICE AND MY FATHER EXPLAIN ONE OVER AND OVER AT AGE 2 NOT 4 AS I STATED IN VIDEO https://ausertimes.blogspot.com/2025/05/about-little-josip-broz-tito-queen.html AGE WAS 2 NOT 4. IT WAS KNOWN AS THE MAIN RULE AND JOSIP BROZ TITO DEMANDED FROM ME TO EXPLAIN ONE BACK. RULE NUMBER ONE "WE DO NOT TALK ABOUT OUR LITTLE SECRET BECAUSE IF YOU WILL, THEY WILL TAKE YOU AWAY" IS WHAT JOSIP BROZ REPEATED ME. ON MY QUESTION WHO, HIS ANSWER WAS "THEY" AND HE WAS LAUGHING ABOUT IT. HE INSISTED ME TO JUST REMEMBER ASKING WAS UNDESIRABLE SINCE I WAS BABY. RULE NUMBER TWO WAS "YOU DON'T ASK"...AND THEY REMINDED ABOUT RULE NUMBER ONE BY EXAMPLING ME WITH CHILDREN IN REAL LIFE WHO WERE INSTITUTIONALISED IN ŠMIHEL IN THE BUILDING NEXT TO WHERE FATHER IS AND IN ANOTHER FACILITY IN NOVO MESTO WHERE THEY ALSO KEPT CHILDREN WITH SPECIAL NEEDS - AND THEN IN HE SHOOL WHERE I GOT TO MEET MENTALLY DISABLED CHILDREN TO WATCH THEM HOW POORLY THEY DID - WASTED...THIS WAS A REAL JOSIP BROZ TITO THE ONE NOBODY WRITES ABOUT AND LIKEWISE GOES FOR QUEEN ELISABETH/PHILLIP/ CHARLES/ ANDREW. THEY HAD AGREEMENT KRKA VILLAGE MADE SOME INSANE PLEDGE TO JOSIP BROZ TITO BEFORE ONE PERISHED IN 1980 - VILLAGERS REPEATEDLY CURSED ME OUT INFRONT OF TITO, SO I WAS REAL GLAD WHEN I SAW PEOPLE FROM CITY MOVING IN ALTHOUGH I HAD NO CLUE ABOUT WHAT WENT ON. ENTIRE VILLAGE, BUT THERE WERE ALSO PEOPLE WHO EXPRESSED SCEPTICISM UTTERLY IN JOSIP BROZ TITO'S FACE WHAT ENRAGED MILAN KUČAN - BORUT PAHOR/TANJA FAJON ETC.

Part 4 of 4 ABOUT October 25th, 2024 Stefanic and Napecnik Police station complaint - TO ALSO SERVE AS PRESENTATION/FLAGSHIP OF OCTOBER 25TH, 2025 MEETING AT NOVO MESTO POLICE STATION WITH UDBA ASSASSINS/KILLERS https://ausertimes.blogspot.com/2025/05/october-25th-2024-stefanic-and-napecnik.html PRINCE ANDREW AND PRINCE CHARLES WERE THE ONE WHO JAMMED UNITED NATIONS/ ICC/ US JUSTICE DEPARTMENT OF STATE CIVIL RIGHTS DIVISION/ EUROPEAN UNION HUMAN RIGHTS COURT INVESTIGATORS/OFFICIALS WITH EUROPEAN UNION COMMISSION AND HUMAN RIGHTS OMBUDSMEN VIA European Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment (CPT) CRIME. ŠTEFANIČ AND NAPEČNIK COMMENCED PLAY WITH MY SIGNATURE ISSUE(hospitalisation - arrest) VIA STATE PROSECUTORS IN AS EARLY AS IN 2001. TOMAŽ NAPEČNIK FROM LJUBLJANA WAS HIRED BY MILAN KUČAN THROUGH RECOMMENDATION FROM ROBERT GOLOB AND GOLOBIČ TO SERVE AS Directorate for Police and Other Security TasksSector for Complaints Against the PoliceMINISTRY OF INTERNAL AFFAIRS THROUGH WHAT USED TO BE NAPEČNIK'S OWN INVOLVEMENT IN TORTURE AT PREVIOUS YUGOSLAV SLOVENIAN AGENCY UDBA. TOMAŽ NAPEČNIK'S Directorate for Police and Other Security Tasks - Sector for Complaints Against the Police MINISTRY OF INTERNAL AFFAIRS USED TO BELONG PREVIOUSLY TO GREATER SERBIAN UDBA IN SLOVENIA - IT WAS EPICENTER OF UDBA CRIME. TOMAŽ NAPEČNIK CLAIMED WAS PROMOTED BY ROBERT GOLOB IN 2006 - 2008 European Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment (CPT) CRIME, PRINCE CHARLES, KING CHARLES, PRINCE ANDREW, ANDREJ HOIVIK, ANDERS HOIVIK, TANJA FAJON, KING CHARLES, MILAN KUČAN, BORUT PAHOR, SONJA BREZNIK, ANDREJ ŠTEFANIČ, JD VANCE, COURT, TOMAZ NAPECNIK, NAPEČNIK, MOJCA GOSENICA, SODIN, October 25th, 2024, ECPT, Committee for the Prevention of Torture, Inhuman or Degrading Treatment or Punishment

Tag Your Mate – Share the Ride, Share the Thrill There’s a certain kind of magic in riding solo. But let’s be honest some journeys just hit different when you’ve got your riding buddy right there next to you. The shared laughs at a chai stall, the head-nod when you throttle in sync, the silent understanding when the road stretches out ahead it’s not just a ride, it’s a brotherhood (or sisterhood) on wheels. So, tag your mate. The one who always shows up with a full tank and no excuses. The one who knows when to push the limits and when to just cruise. Because let’s face it riding is better when the thrill is shared. The Joy of Riding Together From mountain passes in Ladakh to coastal curves in Goa, every rider has that one friend who turns any trip into a story. Whether it's a weekend breakfast run or an all-out cross-country tour, having your buddy riding beside you means: Double the thrill, half the worry Shared memories that last a lifetime Built-in photographer and mechanic (we all have that one friend!) Unspoken understanding only riders get You’ve probably got hours of GoPro footage and inside jokes no one else understands. And every ride, no matter how simple, turns into an adventure when your riding crew is locked and loaded. Gear Up Together Real friends don’t let friends ride unprepared. Whether you’re the one always pushing for that next gear upgrade or you’re helping your mate choose the right helmet, you both know that gear matters. Matching riding jackets? Flex. Gloves that make filtering through traffic feel like slicing butter? Absolutely. Helmets like the Shoei X-SPR Pro, HJC RPHA 1, or Arai RX-7V that offer top-tier protection with unbeatable style? Must-have. And when you and your riding buddy are geared up right, it’s not just about looking good. It’s about riding safer, longer, and smarter together. The Right Gear for the Right Crew At Bikegear.in, we don’t just supply gear we ride too. That means we get it. We’ve curated helmets, jackets, boots, gloves, and luggage systems that are perfect for duos who ride hard and ride far. Whether you and your buddy are planning your next road trip, gearing up for track days, or just upgrading your Sunday rides, we’ve got what you need: Top riding brands like Alpinestars, Rynox, Dainese, Revit Touring luggage, Bluetooth comms, performance parts Fast delivery across India and expert support Need help picking gear that matches your mate’s vibe? Hit us up at +91 9610311313. Tag. Ride. Repeat. Riding together is more than just a hobby it’s a bond. So next time you’re revving up for a ride, don’t forget to tag your mate, gear up, and hit the road. Shop now at Bikegear.in and take that shared thrill to the next level.

Our website: https://ArmyMen.com.ar Sarge Hawk and Bravo Company destroyed a portal at a real world dinner party while a seductive Blue spy watched from afar, admiring Sarge. After returning to the Plastic World, Grimm informs Sarge and Vikki about the anti-plastrification serum and the threat it represents to the Green Nation. Sarge and Vikki are sent to destroy a freighter train containing the serum and the portal the Tans use to transport it. They succeed, so Sarge and Vikki part ways, Sarge going to the Freezer while Vikki goes to the Graveyard. In the freezer, Sarge manages to destroy the serum hidden inside the soda cans, and Vikki, with Hoover's help, manages to get to Dr. Madd.'s, but instead of waiting for Sarge, she enters the Castle and ends up captured by Zombies. But Sarge eventually manages to rescue her and destroy the Serum inside the castle. Upon their return, Grimm informs the duo that they have found the location of the Tannenburg headquarters with the help of a female Blue spy, revealed to be Brigitte Bleu, who claims to be working with the Blue Resistance. The Green Army launches an assault on the Tan Headquarters and Tannenburg is captured. During the peace treaty, Plastro invades the base through a portal with his new army and captures Vikki. Seeing that the base is lost, Grimm and Sarge escape. They meet up with Bravo Company at a distant outpost and are sent to capture Tan's Dormitory Command... ----------------------------------- Sarge's Heroes 2 picks up after the first game. The leader of the Tan Nation, General Plastro, has been missing ever since he fought Sergeant Hawk. Sarge has been busy blowing up the portals connecting the reduced-scale Plastic World to the "other world" on the Real World scale, the world of humans. In addition to guarding the portals that allow the Army Men to teleport to the real world, Sarge wants to uncover the details behind Bleu's plan to revive Plastro, before the Tans can use it to their advantage. It's basically the same third-person shooter from the last Sarge's Heroes, which we game fans love. There are many traditional weapons to use such as sniper rifles, grenade launchers, bazookas, mortars and the like. The Sergeant and his friends go through places like a refrigerator or the kitchen table, while destroying small squads of Tan Army Men and achieving objectives ranging from protecting a teammate, rescuing someone or simple search and destroy. As each small squad of Tan Army Men is destroyed, you are rewarded with full health before heading out on the next group of enemies. The system works pretty well until you die and realize you have to start the whole level from the beginning. Some of the levels can take almost half an hour to complete (unless you're an expert making a speedrun), and the lack of save points in the middle of the level can get frustrating (unless, like most nowadays, you're using an emulator). There are also several cooperative levels where a fellow Bravo Company Commando team up with you for the mission. Often your own teammate will shoot you repeatedly, or put themselves in constant danger, making the level much more difficult than it should be because you have to protect them. The feel of the game is different, in general. Rather than try to adapt what exists on the other consoles (PS2 or N64) and pare it down for the limited Playstation hardware, like the original Sarge's Heroes did, the team on this port decided to put their own mark on a lot of things. The levels have been completely redesigned to be more compact, some weapons have been added, and more enemies have been added to the mix. Sarge's Heroes 2 for PlayStation 2 is by far one of the best looking Army Men games to date. This PlayStation 1 version is almost totally different, but although it is lower quality for the obvious reason of running on the PS1, the quality of the game, the models and the resolution of the textures have been greatly improved. The Army Men have a nice shiny look to them and there are some noteworthy effects like reflections and particles that are used quite liberally. The explotions also look particularly good. Even so, the repetitive enemies age the experience quickly and the not-so-powerful bosses fail to spice up the game. In general, the graphics in Sarge's Heroes 2 are the result of an old game engine on an old console, only with graphic improvements. Army Men: Sarge's Heroes 2 is some of the best the series has to offer. If you've enjoyed Army Men games in the past, Sarge's Heroes 2 is more of the same. The gameplay is a bit frustrating as always and there are a lot of bugs that haven't been fixed. But anyway, for those who haven't found previous iterations of the series disappointing, they won't change their minds with this latest installment. #ArmyMen #ArmyMenSargesHeroes2 #SargesHeroes2

First Love, Dream Bike – Ride the Passion, Live the Journey Everybody has a memory of the first time their eyes met their ideal bike, The engine's snarl, the tank's gleam and the impression that it was made especially for you. It was more than simply a machine to many of us. Our first love was an unbridled force of adventure, freedom, and unadulterated passion on two wheels. From that first ride around the block to open highways under endless skies, your bike isn’t just transport it’s a part of who you are. And every journey since? Just another chapter in a love story that never gets old. It Starts with Passion, Then It Becomes a Lifestyle You don’t just ride you live it. Early mornings chasing sunrise, late-night rides that clear your head, pit stops that turn into lifelong friendship, there’s something about biking that awakens the soul. And once you’ve felt that connection, there’s no going back. Your ideal bike has more than just torque and technology, whether it's the Triumph Street Triple's precise performance, the Kawasaki Ninja's forceful pull, or the iconic styling of a Royal Enfield. It contains indescribable moments, milestones, and recollections. Dress Your Ride, Elevate Your Experience A dream bike deserves dream gear. The right riding jacket, gloves that mold to your grip, boots that support every shift this isn’t vanity. This is about riding with purpose. Want track-ready protection? Suit up in Alpinestars or Dainese. Heading into monsoons? Rynox Storm Evo rain gear has your back. Need all-day comfort? Pick premium gloves from Revit or Tarmac. And don’t forget that perfect helmet the crown to your two-wheeled throne. Whether it’s a Shoei X-SPR Pro, Arai RX-7V, or a HJC RPHA 1, your lid isn’t just about safety it’s about identity. The Road Is Calling Are You Ready? You’ve got the dream bike. Now ride it like it deserves with gear that matches your passion, your spirit, and your journey. Bikegear.in offers genuine motorcycle clothing, boots, helmets, and accessories that are carefully chosen for Indian riders who don't want to sacrifice style, performance or safety. We have everything you need to keep your journey going, regardless of how long you've been riding or how new you are. Delivered across India 100% Genuine Products Expert guidance at +91 9610311313 Ride the Love, Live the Journey Because the relationship between a true rider and their bike is more than just horsepower and chrome. It has to do with the heart. So, embrace the trip, ride the passion, and never turn back. Shop today at Bikegear.in and follow your passion for riding.

Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Richard Blank's Decision to Move to Costa Rica It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of mine who owned a center here said, Richie, come down and come and teach English for a couple months. Relax for a little bit, take a break. When I came to Costa Rica, I didn't want to leave. So after those 60 days, I went to my friend and asked if I could stay. And he said, you beat me to the punch. I was just about to offer it to you as well. And just like as you would expect, there were hugs and high fives and smiles. I worked with my friend for four years. I learned the business. The Real Secret Behind Starting a Business But this is the different thing. And this assisted me in my decision to start my business. I didn't do C-level. So no, I didn't understand the contracts, the labor laws and things like that and the benefits. Learned it from the inside out. Really, I was one of the very best and strongest of soldiers. I learned retention and customer support and onboarding and training, a little bit of human resources, and I even learned search engine optimization. So if you really want to think about it, a lot of the times it's not like what you're getting paid, but if you can get some experience, I did four years of it and I learned enough to be able to start my company. But the secret It wasn't the margins or the connections that you have. It's really extending empathy and giving call center agents dignity because the largest grape and what causes most attrition is people just don't feel valued and disrespected. Understanding Tone and Cadence in Customer Interactions Let's talk about some of that. I want to hear a piece of that. I want to function as if I was working in your center. So you're training them to hear tone, response, cadence, and a person's voice to respond to that. Is that right? Yeah, you can tell when someone's yelling at you. And you can tell in grandma's fist. So what people need to do is to slow down and severely calm down. And there are some actions. Do you want me to juggle some stuff for you? Sure, I'll give you a couple quick techniques. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM https://youtu.be/J9W-UU1J0e4 https://youtu.be/U-JmZp7z0Zk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Are You struggling with inconsistent profits, cash flow crunches, or operational inefficiencies? DISCOVER the Small Business Mastery System – Your path to fixing cash flow, profits, and operational inefficiencies. Schedule your free discovery session today! For years, we’ve helped small businesses just like yours overcome challenges and achieve lasting growth is your business surviving or thriving? Most small businesses face these challenges in their first 5-7 years, leaving owners overwhelmed and unsure of the next steps. Discover how we can help your business thrive. Scroll down to learn more about the Small Business Mastery System Millions of Small Businesses Get Stuck Because Entrepreneurs Don’t Know How to Fix Their Broken Businesses But They Don’t Have To Stay Stuck because Entrepreneurs have no idea how to fix their broken businesses. Is it your sales program? Is it your marketing strategy? Is it an employee problem? Have you established the right metrics or Key Performance Indicators to measure how well your company is doing? but there’s a solution. Introducing the Small Business Mastery System – a proven two-phase framework designed to stabilize, optimize, and scale your business. Created by Micah Logan, a seasoned entrepreneur, business coach, and consultant with over 20 years of experience running and advising successful companies, this system is built on real-world insights and tested strategies. With the TURNAROUND Framework, we’ll help you regain control, resolve critical issues, and establish a strong foundation. Then, the ALTITUDE Framework guides you to achieve sustainable growth, measurable success, and long-term scalability. See Real Results From Business Owners Just Like You Future Masters Chess Academy – From Leads to Growth K&T Cleaning Services – Building Efficiency Meet Micah your partner in business success Micah Logan is a 20-year award-winning Entrepreneur, Forbes Contributor, and Business Coach who has helped his client achieve the following: Generate over 2,000 leads Add $10 million in additional revenue Open additional locations Assisted with Mergers and Acquisitions Improve Revenue to Expense efficiency ratios over 30% “I achieve these results by tailoring strategies to each business's unique challenges and strengths.” Micah specializes in turnarounds, business growth strategy, SOP implementation, and brand direction. Don’t spend another week feeling stuck and overwhelmed. Let’s work together to turn your business into the thriving success it deserves to be. Book Your Strategy Call Now Unlock Your Business Potential: Calculate Your Coaching ROI See how investing in coaching can transform your revenue and profits with our exclusive tool designed for small business owners The Logan Companies Business Growth Estimator Discover the potential growth and efficiency improvements your business could achieve with our coaching services. TURNAROUND Framework: Stabilizes and Fixes Critical Issues The TURNAROUND Framework focuses on addressing immediate challenges, such as cash flow management, operational inefficiencies, and lead generation. This phase is designed to stabilize your business and set a strong foundation for growth. With actionable steps like aligning accountability, nurturing revenue, and realigning your team, you’ll regain control and clarity. PHASE II ALTITUDE Framework: Optimize and Scale for Sustainable Success The ALTITUDE Framework builds upon the stability achieved in TURNAROUND. This phase introduces advanced strategies for scaling your business, such as leveraging metrics, innovating for growth, and empowering your team with actionable insights. It’s a comprehensive roadmap for achieving long-term success and thriving in a competitive marketplace. Ready to take the first step? Let's start your transformation journey The Small Business Mastery Framework is a holistic, two-phase system designed to help small business owners like you achieve consistent profitability, operational efficiency, and sustainable growth. This methodology draws on over 20 years of real-world experience in coaching, consulting, and building businesses across industries. About Micah Logan Micah Logan is a 20-year award-winning entrepreneur and business coach, who has built a career on ruthless consistency and an unyielding passion for entrepreneurship. Micah’s expertise spans various sectors, from health and wellness to manufacturing and franchising, positioning him as a powerhouse coach for business owners ready to scale into multiple six and seven-figure incomes. His success record is inarguable. Micah has introduced products to international markets, negotiated global licensing agreements, established national sales organizations, and built national distribution partnerships. His trailblazing achievements have led to significant successes for his companies and measurable outcomes for his partners. His influence in the health and wellness industry is backed by five consecutive "best of" awards, and his impact in franchising was recognized with the Fran-tastic 500 award in 2021 and a top franchise influencer award in 2022. Micah's coaching approach centers around his unique B.O.P. methodology (Blueprint, Optimize, Position). This strategy empowers business owners to craft a bulletproof blueprint that refines processes and systems, thereby eliminating inefficiencies. The optimization phase sharpens areas that need support, implements KPIs, refines brand messaging, deepens financial understanding, and sets up SOPs for scalable operations. Finally, positioning aligns the business to target the right customers with the right products and services, ensuring the brand message resonates with the business operations. During the COVID-19 pandemic, Micah demonstrated his commitment to entrepreneurship as part of a team that supported over 540 businesses through the lockdowns. This action highlighted his resolve to transform lives through business ownership. Micah is also a contributor to Forbes.com’s Entrepreneur and Small Business sections. If you're ready to optimize your business, refine your processes, and scale your operations, Micah Logan stands ready to guide you to success. Join him on this transformative journey, and let's turn your entrepreneurial dream into a thriving reality. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MicahLogan #thecommoncentsshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Using Language and Strategy to Navigate Business Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also does? It's the James Bond. Sometimes I say, you're no Spico Españolo. They're like, this guy's an idiot. And so I'll sit back. And it's only for selected company. But I'll see if people are sizing me up or saying things about me. I don't need to disclose that to everybody if they have bad intentions. But for the most part, I speak Spanish. But I have used that for my own protection from time to time. And I guess when they see me and I'm a business owner and I wear a suit, you would believe that they would charge more. Let's be realistic. So what do I do? I got my main man out there. I got Ace. he goes to the place. So instead of $100, now it's $45 and transportation. Thank you. Yeah, this is great. And so you need to have the right people that know the right people.

Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Richard Blank's Decision to Move to Costa Rica It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of mine who owned a center here said, Richie, come down and come and teach English for a couple months. Relax for a little bit, take a break. When I came to Costa Rica, I didn't want to leave. So after those 60 days, I went to my friend and asked if I could stay. And he said, you beat me to the punch. I was just about to offer it to you as well. And just like as you would expect, there were hugs and high fives and smiles. I worked with my friend for four years. I learned the business. The Real Secret Behind Starting a Business But this is the different thing. And this assisted me in my decision to start my business. I didn't do C-level. So no, I didn't understand the contracts, the labor laws and things like that and the benefits. Learned it from the inside out. Really, I was one of the very best and strongest of soldiers. I learned retention and customer support and onboarding and training, a little bit of human resources, and I even learned search engine optimization. So if you really want to think about it, a lot of the times it's not like what you're getting paid, but if you can get some experience, I did four years of it and I learned enough to be able to start my company. But the secret It wasn't the margins or the connections that you have. It's really extending empathy and giving call center agents dignity because the largest grape and what causes most attrition is people just don't feel valued and disrespected. Understanding Tone and Cadence in Customer Interactions Let's talk about some of that. I want to hear a piece of that. I want to function as if I was working in your center. So you're training them to hear tone, response, cadence, and a person's voice to respond to that. Is that right? Yeah, you can tell when someone's yelling at you. And you can tell in grandma's fist. So what people need to do is to slow down and severely calm down. And there are some actions. Do you want me to juggle some stuff for you? Sure, I'll give you a couple quick techniques. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM https://youtu.be/J9W-UU1J0e4 https://youtu.be/U-JmZp7z0Zk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Are You struggling with inconsistent profits, cash flow crunches, or operational inefficiencies? DISCOVER the Small Business Mastery System – Your path to fixing cash flow, profits, and operational inefficiencies. Schedule your free discovery session today! For years, we’ve helped small businesses just like yours overcome challenges and achieve lasting growth is your business surviving or thriving? Most small businesses face these challenges in their first 5-7 years, leaving owners overwhelmed and unsure of the next steps. Discover how we can help your business thrive. Scroll down to learn more about the Small Business Mastery System Millions of Small Businesses Get Stuck Because Entrepreneurs Don’t Know How to Fix Their Broken Businesses But They Don’t Have To Stay Stuck because Entrepreneurs have no idea how to fix their broken businesses. Is it your sales program? Is it your marketing strategy? Is it an employee problem? Have you established the right metrics or Key Performance Indicators to measure how well your company is doing? but there’s a solution. Introducing the Small Business Mastery System – a proven two-phase framework designed to stabilize, optimize, and scale your business. Created by Micah Logan, a seasoned entrepreneur, business coach, and consultant with over 20 years of experience running and advising successful companies, this system is built on real-world insights and tested strategies. With the TURNAROUND Framework, we’ll help you regain control, resolve critical issues, and establish a strong foundation. Then, the ALTITUDE Framework guides you to achieve sustainable growth, measurable success, and long-term scalability. See Real Results From Business Owners Just Like You Future Masters Chess Academy – From Leads to Growth K&T Cleaning Services – Building Efficiency Meet Micah your partner in business success Micah Logan is a 20-year award-winning Entrepreneur, Forbes Contributor, and Business Coach who has helped his client achieve the following: Generate over 2,000 leads Add $10 million in additional revenue Open additional locations Assisted with Mergers and Acquisitions Improve Revenue to Expense efficiency ratios over 30% “I achieve these results by tailoring strategies to each business's unique challenges and strengths.” Micah specializes in turnarounds, business growth strategy, SOP implementation, and brand direction. Don’t spend another week feeling stuck and overwhelmed. Let’s work together to turn your business into the thriving success it deserves to be. Book Your Strategy Call Now Unlock Your Business Potential: Calculate Your Coaching ROI See how investing in coaching can transform your revenue and profits with our exclusive tool designed for small business owners The Logan Companies Business Growth Estimator Discover the potential growth and efficiency improvements your business could achieve with our coaching services. TURNAROUND Framework: Stabilizes and Fixes Critical Issues The TURNAROUND Framework focuses on addressing immediate challenges, such as cash flow management, operational inefficiencies, and lead generation. This phase is designed to stabilize your business and set a strong foundation for growth. With actionable steps like aligning accountability, nurturing revenue, and realigning your team, you’ll regain control and clarity. PHASE II ALTITUDE Framework: Optimize and Scale for Sustainable Success The ALTITUDE Framework builds upon the stability achieved in TURNAROUND. This phase introduces advanced strategies for scaling your business, such as leveraging metrics, innovating for growth, and empowering your team with actionable insights. It’s a comprehensive roadmap for achieving long-term success and thriving in a competitive marketplace. Ready to take the first step? Let's start your transformation journey The Small Business Mastery Framework is a holistic, two-phase system designed to help small business owners like you achieve consistent profitability, operational efficiency, and sustainable growth. This methodology draws on over 20 years of real-world experience in coaching, consulting, and building businesses across industries. About Micah Logan Micah Logan is a 20-year award-winning entrepreneur and business coach, who has built a career on ruthless consistency and an unyielding passion for entrepreneurship. Micah’s expertise spans various sectors, from health and wellness to manufacturing and franchising, positioning him as a powerhouse coach for business owners ready to scale into multiple six and seven-figure incomes. His success record is inarguable. Micah has introduced products to international markets, negotiated global licensing agreements, established national sales organizations, and built national distribution partnerships. His trailblazing achievements have led to significant successes for his companies and measurable outcomes for his partners. His influence in the health and wellness industry is backed by five consecutive "best of" awards, and his impact in franchising was recognized with the Fran-tastic 500 award in 2021 and a top franchise influencer award in 2022. Micah's coaching approach centers around his unique B.O.P. methodology (Blueprint, Optimize, Position). This strategy empowers business owners to craft a bulletproof blueprint that refines processes and systems, thereby eliminating inefficiencies. The optimization phase sharpens areas that need support, implements KPIs, refines brand messaging, deepens financial understanding, and sets up SOPs for scalable operations. Finally, positioning aligns the business to target the right customers with the right products and services, ensuring the brand message resonates with the business operations. During the COVID-19 pandemic, Micah demonstrated his commitment to entrepreneurship as part of a team that supported over 540 businesses through the lockdowns. This action highlighted his resolve to transform lives through business ownership. Micah is also a contributor to Forbes.com’s Entrepreneur and Small Business sections. If you're ready to optimize your business, refine your processes, and scale your operations, Micah Logan stands ready to guide you to success. Join him on this transformative journey, and let's turn your entrepreneurial dream into a thriving reality. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MicahLogan #thecommoncentsshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Using Language and Strategy to Navigate Business Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also does? It's the James Bond. Sometimes I say, you're no Spico Españolo. They're like, this guy's an idiot. And so I'll sit back. And it's only for selected company. But I'll see if people are sizing me up or saying things about me. I don't need to disclose that to everybody if they have bad intentions. But for the most part, I speak Spanish. But I have used that for my own protection from time to time. And I guess when they see me and I'm a business owner and I wear a suit, you would believe that they would charge more. Let's be realistic. So what do I do? I got my main man out there. I got Ace. he goes to the place. So instead of $100, now it's $45 and transportation. Thank you. Yeah, this is great. And so you need to have the right people that know the right people.

Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Richard Blank's Decision to Move to Costa Rica It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of mine who owned a center here said, Richie, come down and come and teach English for a couple months. Relax for a little bit, take a break. When I came to Costa Rica, I didn't want to leave. So after those 60 days, I went to my friend and asked if I could stay. And he said, you beat me to the punch. I was just about to offer it to you as well. And just like as you would expect, there were hugs and high fives and smiles. I worked with my friend for four years. I learned the business. The Real Secret Behind Starting a Business But this is the different thing. And this assisted me in my decision to start my business. I didn't do C-level. So no, I didn't understand the contracts, the labor laws and things like that and the benefits. Learned it from the inside out. Really, I was one of the very best and strongest of soldiers. I learned retention and customer support and onboarding and training, a little bit of human resources, and I even learned search engine optimization. So if you really want to think about it, a lot of the times it's not like what you're getting paid, but if you can get some experience, I did four years of it and I learned enough to be able to start my company. But the secret It wasn't the margins or the connections that you have. It's really extending empathy and giving call center agents dignity because the largest grape and what causes most attrition is people just don't feel valued and disrespected. Understanding Tone and Cadence in Customer Interactions Let's talk about some of that. I want to hear a piece of that. I want to function as if I was working in your center. So you're training them to hear tone, response, cadence, and a person's voice to respond to that. Is that right? Yeah, you can tell when someone's yelling at you. And you can tell in grandma's fist. So what people need to do is to slow down and severely calm down. And there are some actions. Do you want me to juggle some stuff for you? Sure, I'll give you a couple quick techniques. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM https://youtu.be/J9W-UU1J0e4 https://youtu.be/U-JmZp7z0Zk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Are You struggling with inconsistent profits, cash flow crunches, or operational inefficiencies? DISCOVER the Small Business Mastery System – Your path to fixing cash flow, profits, and operational inefficiencies. Schedule your free discovery session today! For years, we’ve helped small businesses just like yours overcome challenges and achieve lasting growth is your business surviving or thriving? Most small businesses face these challenges in their first 5-7 years, leaving owners overwhelmed and unsure of the next steps. Discover how we can help your business thrive. Scroll down to learn more about the Small Business Mastery System Millions of Small Businesses Get Stuck Because Entrepreneurs Don’t Know How to Fix Their Broken Businesses But They Don’t Have To Stay Stuck because Entrepreneurs have no idea how to fix their broken businesses. Is it your sales program? Is it your marketing strategy? Is it an employee problem? Have you established the right metrics or Key Performance Indicators to measure how well your company is doing? but there’s a solution. Introducing the Small Business Mastery System – a proven two-phase framework designed to stabilize, optimize, and scale your business. Created by Micah Logan, a seasoned entrepreneur, business coach, and consultant with over 20 years of experience running and advising successful companies, this system is built on real-world insights and tested strategies. With the TURNAROUND Framework, we’ll help you regain control, resolve critical issues, and establish a strong foundation. Then, the ALTITUDE Framework guides you to achieve sustainable growth, measurable success, and long-term scalability. See Real Results From Business Owners Just Like You Future Masters Chess Academy – From Leads to Growth K&T Cleaning Services – Building Efficiency Meet Micah your partner in business success Micah Logan is a 20-year award-winning Entrepreneur, Forbes Contributor, and Business Coach who has helped his client achieve the following: Generate over 2,000 leads Add $10 million in additional revenue Open additional locations Assisted with Mergers and Acquisitions Improve Revenue to Expense efficiency ratios over 30% “I achieve these results by tailoring strategies to each business's unique challenges and strengths.” Micah specializes in turnarounds, business growth strategy, SOP implementation, and brand direction. Don’t spend another week feeling stuck and overwhelmed. Let’s work together to turn your business into the thriving success it deserves to be. Book Your Strategy Call Now Unlock Your Business Potential: Calculate Your Coaching ROI See how investing in coaching can transform your revenue and profits with our exclusive tool designed for small business owners The Logan Companies Business Growth Estimator Discover the potential growth and efficiency improvements your business could achieve with our coaching services. TURNAROUND Framework: Stabilizes and Fixes Critical Issues The TURNAROUND Framework focuses on addressing immediate challenges, such as cash flow management, operational inefficiencies, and lead generation. This phase is designed to stabilize your business and set a strong foundation for growth. With actionable steps like aligning accountability, nurturing revenue, and realigning your team, you’ll regain control and clarity. PHASE II ALTITUDE Framework: Optimize and Scale for Sustainable Success The ALTITUDE Framework builds upon the stability achieved in TURNAROUND. This phase introduces advanced strategies for scaling your business, such as leveraging metrics, innovating for growth, and empowering your team with actionable insights. It’s a comprehensive roadmap for achieving long-term success and thriving in a competitive marketplace. Ready to take the first step? Let's start your transformation journey The Small Business Mastery Framework is a holistic, two-phase system designed to help small business owners like you achieve consistent profitability, operational efficiency, and sustainable growth. This methodology draws on over 20 years of real-world experience in coaching, consulting, and building businesses across industries. About Micah Logan Micah Logan is a 20-year award-winning entrepreneur and business coach, who has built a career on ruthless consistency and an unyielding passion for entrepreneurship. Micah’s expertise spans various sectors, from health and wellness to manufacturing and franchising, positioning him as a powerhouse coach for business owners ready to scale into multiple six and seven-figure incomes. His success record is inarguable. Micah has introduced products to international markets, negotiated global licensing agreements, established national sales organizations, and built national distribution partnerships. His trailblazing achievements have led to significant successes for his companies and measurable outcomes for his partners. His influence in the health and wellness industry is backed by five consecutive "best of" awards, and his impact in franchising was recognized with the Fran-tastic 500 award in 2021 and a top franchise influencer award in 2022. Micah's coaching approach centers around his unique B.O.P. methodology (Blueprint, Optimize, Position). This strategy empowers business owners to craft a bulletproof blueprint that refines processes and systems, thereby eliminating inefficiencies. The optimization phase sharpens areas that need support, implements KPIs, refines brand messaging, deepens financial understanding, and sets up SOPs for scalable operations. Finally, positioning aligns the business to target the right customers with the right products and services, ensuring the brand message resonates with the business operations. During the COVID-19 pandemic, Micah demonstrated his commitment to entrepreneurship as part of a team that supported over 540 businesses through the lockdowns. This action highlighted his resolve to transform lives through business ownership. Micah is also a contributor to Forbes.com’s Entrepreneur and Small Business sections. If you're ready to optimize your business, refine your processes, and scale your operations, Micah Logan stands ready to guide you to success. Join him on this transformative journey, and let's turn your entrepreneurial dream into a thriving reality. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MicahLogan #thecommoncentsshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Using Language and Strategy to Navigate Business Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also does? It's the James Bond. Sometimes I say, you're no Spico Españolo. They're like, this guy's an idiot. And so I'll sit back. And it's only for selected company. But I'll see if people are sizing me up or saying things about me. I don't need to disclose that to everybody if they have bad intentions. But for the most part, I speak Spanish. But I have used that for my own protection from time to time. And I guess when they see me and I'm a business owner and I wear a suit, you would believe that they would charge more. Let's be realistic. So what do I do? I got my main man out there. I got Ace. he goes to the place. So instead of $100, now it's $45 and transportation. Thank you. Yeah, this is great. And so you need to have the right people that know the right people.

Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Richard Blank's Decision to Move to Costa Rica It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of mine who owned a center here said, Richie, come down and come and teach English for a couple months. Relax for a little bit, take a break. When I came to Costa Rica, I didn't want to leave. So after those 60 days, I went to my friend and asked if I could stay. And he said, you beat me to the punch. I was just about to offer it to you as well. And just like as you would expect, there were hugs and high fives and smiles. I worked with my friend for four years. I learned the business. The Real Secret Behind Starting a Business But this is the different thing. And this assisted me in my decision to start my business. I didn't do C-level. So no, I didn't understand the contracts, the labor laws and things like that and the benefits. Learned it from the inside out. Really, I was one of the very best and strongest of soldiers. I learned retention and customer support and onboarding and training, a little bit of human resources, and I even learned search engine optimization. So if you really want to think about it, a lot of the times it's not like what you're getting paid, but if you can get some experience, I did four years of it and I learned enough to be able to start my company. But the secret It wasn't the margins or the connections that you have. It's really extending empathy and giving call center agents dignity because the largest grape and what causes most attrition is people just don't feel valued and disrespected. Understanding Tone and Cadence in Customer Interactions Let's talk about some of that. I want to hear a piece of that. I want to function as if I was working in your center. So you're training them to hear tone, response, cadence, and a person's voice to respond to that. Is that right? Yeah, you can tell when someone's yelling at you. And you can tell in grandma's fist. So what people need to do is to slow down and severely calm down. And there are some actions. Do you want me to juggle some stuff for you? Sure, I'll give you a couple quick techniques. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM https://youtu.be/J9W-UU1J0e4 https://youtu.be/U-JmZp7z0Zk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Are You struggling with inconsistent profits, cash flow crunches, or operational inefficiencies? DISCOVER the Small Business Mastery System – Your path to fixing cash flow, profits, and operational inefficiencies. Schedule your free discovery session today! For years, we’ve helped small businesses just like yours overcome challenges and achieve lasting growth is your business surviving or thriving? Most small businesses face these challenges in their first 5-7 years, leaving owners overwhelmed and unsure of the next steps. Discover how we can help your business thrive. Scroll down to learn more about the Small Business Mastery System Millions of Small Businesses Get Stuck Because Entrepreneurs Don’t Know How to Fix Their Broken Businesses But They Don’t Have To Stay Stuck because Entrepreneurs have no idea how to fix their broken businesses. Is it your sales program? Is it your marketing strategy? Is it an employee problem? Have you established the right metrics or Key Performance Indicators to measure how well your company is doing? but there’s a solution. Introducing the Small Business Mastery System – a proven two-phase framework designed to stabilize, optimize, and scale your business. Created by Micah Logan, a seasoned entrepreneur, business coach, and consultant with over 20 years of experience running and advising successful companies, this system is built on real-world insights and tested strategies. With the TURNAROUND Framework, we’ll help you regain control, resolve critical issues, and establish a strong foundation. Then, the ALTITUDE Framework guides you to achieve sustainable growth, measurable success, and long-term scalability. See Real Results From Business Owners Just Like You Future Masters Chess Academy – From Leads to Growth K&T Cleaning Services – Building Efficiency Meet Micah your partner in business success Micah Logan is a 20-year award-winning Entrepreneur, Forbes Contributor, and Business Coach who has helped his client achieve the following: Generate over 2,000 leads Add $10 million in additional revenue Open additional locations Assisted with Mergers and Acquisitions Improve Revenue to Expense efficiency ratios over 30% “I achieve these results by tailoring strategies to each business's unique challenges and strengths.” Micah specializes in turnarounds, business growth strategy, SOP implementation, and brand direction. Don’t spend another week feeling stuck and overwhelmed. Let’s work together to turn your business into the thriving success it deserves to be. Book Your Strategy Call Now Unlock Your Business Potential: Calculate Your Coaching ROI See how investing in coaching can transform your revenue and profits with our exclusive tool designed for small business owners The Logan Companies Business Growth Estimator Discover the potential growth and efficiency improvements your business could achieve with our coaching services. TURNAROUND Framework: Stabilizes and Fixes Critical Issues The TURNAROUND Framework focuses on addressing immediate challenges, such as cash flow management, operational inefficiencies, and lead generation. This phase is designed to stabilize your business and set a strong foundation for growth. With actionable steps like aligning accountability, nurturing revenue, and realigning your team, you’ll regain control and clarity. PHASE II ALTITUDE Framework: Optimize and Scale for Sustainable Success The ALTITUDE Framework builds upon the stability achieved in TURNAROUND. This phase introduces advanced strategies for scaling your business, such as leveraging metrics, innovating for growth, and empowering your team with actionable insights. It’s a comprehensive roadmap for achieving long-term success and thriving in a competitive marketplace. Ready to take the first step? Let's start your transformation journey The Small Business Mastery Framework is a holistic, two-phase system designed to help small business owners like you achieve consistent profitability, operational efficiency, and sustainable growth. This methodology draws on over 20 years of real-world experience in coaching, consulting, and building businesses across industries. About Micah Logan Micah Logan is a 20-year award-winning entrepreneur and business coach, who has built a career on ruthless consistency and an unyielding passion for entrepreneurship. Micah’s expertise spans various sectors, from health and wellness to manufacturing and franchising, positioning him as a powerhouse coach for business owners ready to scale into multiple six and seven-figure incomes. His success record is inarguable. Micah has introduced products to international markets, negotiated global licensing agreements, established national sales organizations, and built national distribution partnerships. His trailblazing achievements have led to significant successes for his companies and measurable outcomes for his partners. His influence in the health and wellness industry is backed by five consecutive "best of" awards, and his impact in franchising was recognized with the Fran-tastic 500 award in 2021 and a top franchise influencer award in 2022. Micah's coaching approach centers around his unique B.O.P. methodology (Blueprint, Optimize, Position). This strategy empowers business owners to craft a bulletproof blueprint that refines processes and systems, thereby eliminating inefficiencies. The optimization phase sharpens areas that need support, implements KPIs, refines brand messaging, deepens financial understanding, and sets up SOPs for scalable operations. Finally, positioning aligns the business to target the right customers with the right products and services, ensuring the brand message resonates with the business operations. During the COVID-19 pandemic, Micah demonstrated his commitment to entrepreneurship as part of a team that supported over 540 businesses through the lockdowns. This action highlighted his resolve to transform lives through business ownership. Micah is also a contributor to Forbes.com’s Entrepreneur and Small Business sections. If you're ready to optimize your business, refine your processes, and scale your operations, Micah Logan stands ready to guide you to success. Join him on this transformative journey, and let's turn your entrepreneurial dream into a thriving reality. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MicahLogan #thecommoncentsshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Using Language and Strategy to Navigate Business Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also does? It's the James Bond. Sometimes I say, you're no Spico Españolo. They're like, this guy's an idiot. And so I'll sit back. And it's only for selected company. But I'll see if people are sizing me up or saying things about me. I don't need to disclose that to everybody if they have bad intentions. But for the most part, I speak Spanish. But I have used that for my own protection from time to time. And I guess when they see me and I'm a business owner and I wear a suit, you would believe that they would charge more. Let's be realistic. So what do I do? I got my main man out there. I got Ace. he goes to the place. So instead of $100, now it's $45 and transportation. Thank you. Yeah, this is great. And so you need to have the right people that know the right people.

Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Richard Blank's Decision to Move to Costa Rica It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of mine who owned a center here said, Richie, come down and come and teach English for a couple months. Relax for a little bit, take a break. When I came to Costa Rica, I didn't want to leave. So after those 60 days, I went to my friend and asked if I could stay. And he said, you beat me to the punch. I was just about to offer it to you as well. And just like as you would expect, there were hugs and high fives and smiles. I worked with my friend for four years. I learned the business. The Real Secret Behind Starting a Business But this is the different thing. And this assisted me in my decision to start my business. I didn't do C-level. So no, I didn't understand the contracts, the labor laws and things like that and the benefits. Learned it from the inside out. Really, I was one of the very best and strongest of soldiers. I learned retention and customer support and onboarding and training, a little bit of human resources, and I even learned search engine optimization. So if you really want to think about it, a lot of the times it's not like what you're getting paid, but if you can get some experience, I did four years of it and I learned enough to be able to start my company. But the secret It wasn't the margins or the connections that you have. It's really extending empathy and giving call center agents dignity because the largest grape and what causes most attrition is people just don't feel valued and disrespected. Understanding Tone and Cadence in Customer Interactions Let's talk about some of that. I want to hear a piece of that. I want to function as if I was working in your center. So you're training them to hear tone, response, cadence, and a person's voice to respond to that. Is that right? Yeah, you can tell when someone's yelling at you. And you can tell in grandma's fist. So what people need to do is to slow down and severely calm down. And there are some actions. Do you want me to juggle some stuff for you? Sure, I'll give you a couple quick techniques. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM https://youtu.be/J9W-UU1J0e4 https://youtu.be/U-JmZp7z0Zk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Are You struggling with inconsistent profits, cash flow crunches, or operational inefficiencies? DISCOVER the Small Business Mastery System – Your path to fixing cash flow, profits, and operational inefficiencies. Schedule your free discovery session today! For years, we’ve helped small businesses just like yours overcome challenges and achieve lasting growth is your business surviving or thriving? Most small businesses face these challenges in their first 5-7 years, leaving owners overwhelmed and unsure of the next steps. Discover how we can help your business thrive. Scroll down to learn more about the Small Business Mastery System Millions of Small Businesses Get Stuck Because Entrepreneurs Don’t Know How to Fix Their Broken Businesses But They Don’t Have To Stay Stuck because Entrepreneurs have no idea how to fix their broken businesses. Is it your sales program? Is it your marketing strategy? Is it an employee problem? Have you established the right metrics or Key Performance Indicators to measure how well your company is doing? but there’s a solution. Introducing the Small Business Mastery System – a proven two-phase framework designed to stabilize, optimize, and scale your business. Created by Micah Logan, a seasoned entrepreneur, business coach, and consultant with over 20 years of experience running and advising successful companies, this system is built on real-world insights and tested strategies. With the TURNAROUND Framework, we’ll help you regain control, resolve critical issues, and establish a strong foundation. Then, the ALTITUDE Framework guides you to achieve sustainable growth, measurable success, and long-term scalability. See Real Results From Business Owners Just Like You Future Masters Chess Academy – From Leads to Growth K&T Cleaning Services – Building Efficiency Meet Micah your partner in business success Micah Logan is a 20-year award-winning Entrepreneur, Forbes Contributor, and Business Coach who has helped his client achieve the following: Generate over 2,000 leads Add $10 million in additional revenue Open additional locations Assisted with Mergers and Acquisitions Improve Revenue to Expense efficiency ratios over 30% “I achieve these results by tailoring strategies to each business's unique challenges and strengths.” Micah specializes in turnarounds, business growth strategy, SOP implementation, and brand direction. Don’t spend another week feeling stuck and overwhelmed. Let’s work together to turn your business into the thriving success it deserves to be. Book Your Strategy Call Now Unlock Your Business Potential: Calculate Your Coaching ROI See how investing in coaching can transform your revenue and profits with our exclusive tool designed for small business owners The Logan Companies Business Growth Estimator Discover the potential growth and efficiency improvements your business could achieve with our coaching services. TURNAROUND Framework: Stabilizes and Fixes Critical Issues The TURNAROUND Framework focuses on addressing immediate challenges, such as cash flow management, operational inefficiencies, and lead generation. This phase is designed to stabilize your business and set a strong foundation for growth. With actionable steps like aligning accountability, nurturing revenue, and realigning your team, you’ll regain control and clarity. PHASE II ALTITUDE Framework: Optimize and Scale for Sustainable Success The ALTITUDE Framework builds upon the stability achieved in TURNAROUND. This phase introduces advanced strategies for scaling your business, such as leveraging metrics, innovating for growth, and empowering your team with actionable insights. It’s a comprehensive roadmap for achieving long-term success and thriving in a competitive marketplace. Ready to take the first step? Let's start your transformation journey The Small Business Mastery Framework is a holistic, two-phase system designed to help small business owners like you achieve consistent profitability, operational efficiency, and sustainable growth. This methodology draws on over 20 years of real-world experience in coaching, consulting, and building businesses across industries. About Micah Logan Micah Logan is a 20-year award-winning entrepreneur and business coach, who has built a career on ruthless consistency and an unyielding passion for entrepreneurship. Micah’s expertise spans various sectors, from health and wellness to manufacturing and franchising, positioning him as a powerhouse coach for business owners ready to scale into multiple six and seven-figure incomes. His success record is inarguable. Micah has introduced products to international markets, negotiated global licensing agreements, established national sales organizations, and built national distribution partnerships. His trailblazing achievements have led to significant successes for his companies and measurable outcomes for his partners. His influence in the health and wellness industry is backed by five consecutive "best of" awards, and his impact in franchising was recognized with the Fran-tastic 500 award in 2021 and a top franchise influencer award in 2022. Micah's coaching approach centers around his unique B.O.P. methodology (Blueprint, Optimize, Position). This strategy empowers business owners to craft a bulletproof blueprint that refines processes and systems, thereby eliminating inefficiencies. The optimization phase sharpens areas that need support, implements KPIs, refines brand messaging, deepens financial understanding, and sets up SOPs for scalable operations. Finally, positioning aligns the business to target the right customers with the right products and services, ensuring the brand message resonates with the business operations. During the COVID-19 pandemic, Micah demonstrated his commitment to entrepreneurship as part of a team that supported over 540 businesses through the lockdowns. This action highlighted his resolve to transform lives through business ownership. Micah is also a contributor to Forbes.com’s Entrepreneur and Small Business sections. If you're ready to optimize your business, refine your processes, and scale your operations, Micah Logan stands ready to guide you to success. Join him on this transformative journey, and let's turn your entrepreneurial dream into a thriving reality. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MicahLogan #thecommoncentsshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Using Language and Strategy to Navigate Business Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also does? It's the James Bond. Sometimes I say, you're no Spico Españolo. They're like, this guy's an idiot. And so I'll sit back. And it's only for selected company. But I'll see if people are sizing me up or saying things about me. I don't need to disclose that to everybody if they have bad intentions. But for the most part, I speak Spanish. But I have used that for my own protection from time to time. And I guess when they see me and I'm a business owner and I wear a suit, you would believe that they would charge more. Let's be realistic. So what do I do? I got my main man out there. I got Ace. he goes to the place. So instead of $100, now it's $45 and transportation. Thank you. Yeah, this is great. And so you need to have the right people that know the right people.

Hippie-ville - Creation Series. The creation series is based on a mad rash idea that struck approximately in 2023. The Hippie-ville Creation Series describes how Hippie-ville was created. The eight short films tell a story. From the rough (amateur) stop motion animation and inferior camera equipment to the goal of excellence and inspiring LEGO animation short films. Bring the Peace 3/8, is inspired by Molly. My dog. Who in her own little way, helped me through a challenging time. One could lay about and fester in the doldrums of existential depression and careless about the workings of life. Or, one must get up everyday and take a dog for a walk. Molly came from South Korea. Her hometown, per se, is Daegu. Thanks to some excellent people who helped Molly fly to Australia and enjoy a better quality of life for a dog. Animals share this planet with us. And we share this planet with them. Animals are so grounding. They show us what really matters in life. We ought to do better to take care of animals as they take care of us. Photos: Carl Sagan's suggestion for NASA's Voyager 1, "Pale Blue Dot" shot of Earth from Uranus (6 billion kilometers) on 14/02/1990. Daegu, Busan, and Gijang - Molly's South Korean homes. Creativity is freedom! Music: Mary McLaughlin. 'Bring the Peace'. Written by: Mary McLaughlin. Album: Daughter of Lir, 1994. Rowan Records (US Distribution: Gourd Music). Sound effects: www.zapsplat.com www.hippie-ville.com.au

Guess who’s feeling super cute today? 🙋‍♀️ This top has me twirling around like I’m in a fairytale—puffy sleeves and all! I just had to snap a quick pic because good vibes like this deserve to be shared. Honestly, I love dressing up even if I’m just staying in and vibing with you all. What’s your favorite thing to wear when you wanna feel pretty? Let’s swap style inspo! Sending hugs, smiles, and a little sass your way 💖

Our website: https://ArmyMen.com.ar Sarge Hawk and Bravo Company destroyed a portal at a real world dinner party while a seductive Blue spy watched from afar, admiring Sarge. After returning to the Plastic World, Grimm informs Sarge and Vikki about the anti-plastrification serum and the threat it represents to the Green Nation. Sarge and Vikki are sent to destroy a freighter train containing the serum and the portal the Tans use to transport it. They succeed, so Sarge and Vikki part ways, Sarge going to the Freezer while Vikki goes to the Graveyard. In the freezer, Sarge manages to destroy the serum hidden inside the soda cans, and Vikki, with Hoover's help, manages to get to Dr. Madd.'s, but instead of waiting for Sarge, she enters the Castle and ends up captured by Zombies. But Sarge eventually manages to rescue her and destroy the Serum inside the castle. Upon their return, Grimm informs the duo that they have found the location of the Tannenburg headquarters with the help of a female Blue spy, revealed to be Brigitte Bleu, who claims to be working with the Blue Resistance. The Green Army launches an assault on the Tan Headquarters and Tannenburg is captured. During the peace treaty, Plastro invades the base through a portal with his new army and captures Vikki. Seeing that the base is lost, Grimm and Sarge escape. They meet up with Bravo Company at a distant outpost and are sent to capture Tan's Dormitory Command... ----------------------------------- Sarge's Heroes 2 picks up after the first game. The leader of the Tan Nation, General Plastro, has been missing ever since he fought Sergeant Hawk. Sarge has been busy blowing up the portals connecting the reduced-scale Plastic World to the "other world" on the Real World scale, the world of humans. In addition to guarding the portals that allow the Army Men to teleport to the real world, Sarge wants to uncover the details behind Bleu's plan to revive Plastro, before the Tans can use it to their advantage. It's basically the same third-person shooter from the last Sarge's Heroes, which we game fans love. There are many traditional weapons to use such as sniper rifles, grenade launchers, bazookas, mortars and the like. The Sergeant and his friends go through places like a refrigerator or the kitchen table, while destroying small squads of Tan Army Men and achieving objectives ranging from protecting a teammate, rescuing someone or simple search and destroy. As each small squad of Tan Army Men is destroyed, you are rewarded with full health before heading out on the next group of enemies. The system works pretty well until you die and realize you have to start the whole level from the beginning. Some of the levels can take almost half an hour to complete (unless you're an expert making a speedrun), and the lack of save points in the middle of the level can get frustrating (unless, like most nowadays, you're using an emulator). There are also several cooperative levels where a fellow Bravo Company Commando team up with you for the mission. Often your own teammate will shoot you repeatedly, or put themselves in constant danger, making the level much more difficult than it should be because you have to protect them. The feel of the game is different, in general. Rather than try to adapt what exists on the other consoles (PS2 or N64) and pare it down for the limited Playstation hardware, like the original Sarge's Heroes did, the team on this port decided to put their own mark on a lot of things. The levels have been completely redesigned to be more compact, some weapons have been added, and more enemies have been added to the mix. Sarge's Heroes 2 for PlayStation 2 is by far one of the best looking Army Men games to date. This PlayStation 1 version is almost totally different, but although it is lower quality for the obvious reason of running on the PS1, the quality of the game, the models and the resolution of the textures have been greatly improved. The Army Men have a nice shiny look to them and there are some noteworthy effects like reflections and particles that are used quite liberally. The explotions also look particularly good. Even so, the repetitive enemies age the experience quickly and the not-so-powerful bosses fail to spice up the game. In general, the graphics in Sarge's Heroes 2 are the result of an old game engine on an old console, only with graphic improvements. Army Men: Sarge's Heroes 2 is some of the best the series has to offer. If you've enjoyed Army Men games in the past, Sarge's Heroes 2 is more of the same. The gameplay is a bit frustrating as always and there are a lot of bugs that haven't been fixed. But anyway, for those who haven't found previous iterations of the series disappointing, they won't change their minds with this latest installment. #ArmyMen #ArmyMenSargesHeroes2 #SargesHeroes2

We imagine a community where each person receives personalised, cutting-edge healthcare, promoting wellness and vitality. Together, Panchmukhi Train Ambulance Services in Patna & Ranchi aim to be a shining example of good health. In our vision of the future, we see a world where healthcare is not only reactive but also proactive, focusing on prevention and overall well-being. Patients who need extended transport benefit from train travel. It provides a smoother and less turbulent ride compared to air travel. Web@: https://shorturl.at/wULlt More@: https://shorturl.at/jB4AN ~ ~ ~ Train ambulance in Patna, train ambulance services in Ranchi, train ambulance service in Patna, train ambulance service in Ranchi, train ambulance services in Patna, train ambulance in Ranchi #Train #ambulance in #Patna, #train ambulance #service in #Ranchi, #train #ambulance services in #Patna, #train #ambulance in #Ranchi

Army Men 3D PVP - Two-Player game "Capture the Flag" "Santa Plastico", one of the most mysterious CTF maps in #ArmyMen 3D, and one of the most PVP (Player vs Player), where Plastic Soldiers fight each other without the interference or help of anything other than their ability. You must sneak into your opponent's base to retrieve his or her flag. Once you go back to your base with their flag and reach your own flag, you'll win the game. Prepare for combat in an all new 3D world where Green and Tan plastic soldiers have come to life. You are Sarge, the Green army veteran squad leader who’s a shoot first, ask questions later kind of soldier. Whether you’re dodging bazooka shots, melting attacking infantry with your flamethrower, or leading your squad into the enemy bunker, you must do whatever it takes to bring down the evil Tan army. Shoot machine guns, launch mortars, plant mines, throw grenades, fire bazookas, and then finish the enemy off with the flamethrower. But you need heavy artillery or extra mobility?: Jump in a tank, jeep, cargo truck, or halftrack. Melt infantry, blow vehicles into pieces, and shatter the plastic enemy with your armored vehicle. Dynamic 'Combat Cam' can switch instantly between 3rd and 1st person perspectives, allowing for greater control during the heat of battle. First of its kind Multiplayer Squad Deployment Editor that allows you to place your troops in the positions you want, for a totally original 2-player gameplay in various environments. #ArmyMen3D #ArmyMen #Playstation1 #MiltiplayerGameplay #PS1 #PSX

Top Off-Road Riding Tips for Every Adventure Enthusiast online in India Off-road riding isn’t just a sport it’s a mindset. It’s about leaving the paved roads behind, taking on rocky trails, muddy riverbeds, and high-altitude mountain passes with nothing but your machine and your instincts. If you’re one of those adventure-hungry riders who lives for the thrill of the unknown, this one’s for you. At Bikegear.in, we don’t just sell riding gear—we ride too. So we’ve pulled together our top off-road riding tips to help you ride smarter, safer, and with more confidence—whether you're exploring Ladakh’s rugged terrain or hitting the sand in Rajasthan. 1. Gear Up the Right Way First things first: your gear is your armor. Off-road riding throws everything at you—dust, dirt, rocks, sudden drops, and unpredictable weather. That means you need CE-certified riding jackets, off-road boots, impact-ready helmets, and reinforced gloves that can take a beating. Brands like Klim, Alpinestars, Rynox and Acerbis make gear specifically for off-road and ADV riders. Pro Tip: For improved visibility and airflow, get a decent adventure or motocross helmet with peak visors and extended chin bars. 2. Master Your Body Position The key to off-road riding? Balance and body positioning. For improved control and weight distribution, stand up on your foot pegs. Keep your elbows up, knees slightly bent and your eyes forward rather than down at the floor. To keep traction and stability learn to shift your weight forward when climbing and backward when descending. 3. Learn to Trust the Slide On dirt and gravel, your tires will slip it’s normal. The trick is not to fight it. Stay relaxed, gently throttle through, and let the bike move under you. Clutch control and throttle finesse are your best friends here. 4. Know Your Terrain and Ride Within Limits India offers every kind of off-road terrain—from slush to sand to rock climbs. Research the area, understand the trail difficulty, and don’t go solo unless you’re experienced. Always carry basic tools, a hydration pack, and a first-aid kit. 5. Upgrade Your Bike for the Trail Knobby tires, crash guards, hand guards, and reinforced levers are a must. And don’t forget a quality skid plate to protect your engine from rough terrain. Ready to Ride? At Bikegear.in, we’ve got the gear and accessories to make your off-road adventures legendary. From helmets to hydration packs, we ship across India—fast. Got questions? Call us at +91 9610311313. Explore farther. Ride harder. Conquer everything. Off-road is calling are you geared up?

I was just vibing in this black lace-up top and suddenly felt like the moment. Confidence isn’t just about looks, it’s about owning your vibe and knowing you’re a whole experience. I love mixing sweet with a little tease, and this outfit? Total power move. The pouty lips and playful pose were totally unplanned but felt so right. It’s giving: “Yes, I know you’re staring.” I’m always switching between soft girl and seductive siren, and honestly, I live for both. If you’re into flirty moods, bold looks, and a little late-night sass, you’re in the right place. More behind-the-scenes on my blog, including outfit details, cam updates, and spicy extras I don’t share anywhere else. Tap in, babe. 🖤

Buy Now Ruroc Atlas 4.0 Helmet for Safety online in India Ready to turn heads while staying protected? The Ruroc Atlas 4.0 Helmet isn’t just gear it’s a statement. Designed for riders who push boundaries, crave performance, and demand style, the Ruroc Atlas 4.0 delivers race-level protection, futuristic design, and all-day comfort. Whether you're ripping through the streets or gearing up for the track, this helmet has your back literally and figuratively. And the best part? You can buy the Ruroc Atlas 4.0 Helmet, online in India right now at Bikegear.in your one-stop destination for premium motorcycle gear. Aggressive Looks, Serious Safety The Atlas 4.0 doesn’t play around when it comes to protection. It’s built with an aerospace-grade T300 carbon fiber shell lightweight yet unbelievably strong. This helmet meets ECE 22.06 and DOT certifications, giving you track-approved safety no matter where you ride in India. It’s engineered to keep your head safe even at serious speeds. The aggressive shell shape and aerodynamic design aren’t just for show they help reduce drag and wind noise, keeping your ride smooth and focused. Rider-Focused Comfort & Fit Say goodbye to pressure points and hot spots. The Atlas 4.0 features RHEON™-integrated impact liners, plush interior padding, and a refined fit that feels snug yet breathable. With its advanced ventilation system, you’ll stay cool even on long rides or in India’s intense summer heat. Plus, the anti-fog visor and easy-to-use Fidlock magnetic chin strap make life on the road just that much easier. Add in a wide field of vision, and you’ve got a helmet that keeps your head clear and your focus razor-sharp. Style Meets Tech Available in stunning colorways and graphics, the Atlas 4.0 looks like something out of a sci-fi movie—but it rides like a dream. And if you’re into smart features, the helmet is compatible with Ruroc’s Shockwave Bluetooth system, letting you stay connected without sacrificing safety or aerodynamics. Get Yours Today at Bikegear.in Buy the Ruroc Atlas 4.0 Helmet online in India now at Bikegear.in and upgrade your ride with cutting-edge protection and standout style. We offer 100% authentic gear, nationwide delivery, and expert support to help you find the perfect fit. Need help? Call us at +91 9610311313. Ride with confidence. Ride with Ruroc. Your helmet should work as hard as your bike—and the Atlas 4.0 delivers, every time.

The bit that was cut from the YouTube version.

Not every cam moment has to be sexy—sometimes I’m just a total goof in front of the lens! Being a petite camgirl means I get to be cute, playful, and silly while still teasing just enough. I snapped this in-between takes while dancing around and making funny faces. Honestly, these moments are my favorite. It’s not just about being hot—it’s about being real and having fun with you. So if you’re into a girl who can laugh, play, and still keep it flirty… you’re in the right place!

This video, part of The American Mercury’s centennial series, examines the first week (July 28–August 3, 1913) of the Leo Frank trial for the murder of 13-year-old Mary Phagan in Atlanta. Sourced from the Leo Frank Trial Brief of Evidence, it details the prosecution’s opening, led by Hugh Dorsey, with testimonies from Phagan’s mother and Newt Lee, who found her body in the National Pencil Company basement on April 27, 1913. Forensic evidence, including blood and hair in the factory, suggested a violent struggle, implicating Frank, the Jewish superintendent. The defense, led by Luther Rosser and Reuben Arnold, began to counter, alleging antisemitism biased the proceedings. The video notes the racial dynamics of the Jim Crow South, where Jim Conley, a Black janitor, would later testify against Frank, a rare occurrence. The trial ended with Frank’s conviction on August 25, 1913, and his 1915 lynching after Governor John Slaton’s commutation, sparking the Anti-Defamation League’s (ADL) founding. As of May 20, 2025, the case remains contentious, with the Georgia Innocence Project advocating for exoneration, opposed by Phagan’s family, who cite the trial evidence. X debates reflect this divide, with some referencing Alonzo Mann’s 1982 affidavit implicating Conley, while others affirm the original verdict. The video sets the stage for exploring the trial’s impact on justice and prejudice.

Sarge Hawk and Bravo Company destroyed a portal at a real world dinner party while a seductive Blue spy watched from afar, admiring Sarge. After returning to the Plastic World, Grimm informs Sarge and Vikki about the anti-plastrification serum and the threat it represents to the Green Nation. Sarge and Vikki are sent to destroy a freighter train containing the serum and the portal the Tans use to transport it. They succeed, so Sarge and Vikki part ways, Sarge going to the Freezer while Vikki goes to the Graveyard. In the freezer, Sarge manages to destroy the serum hidden inside the soda cans, and Vikki, with Hoover's help, manages to get to Dr. Madd, but instead of waiting for Sarge, she enters the Castle. Meanwhile, Sarge confronts one of the prisoners in the castle's dungeons... Sarge's Heroes 2 picks up after the first game. The leader of the Tan Nation, General Plastro, has been missing ever since he fought Sergeant Hawk. Sarge has been busy blowing up the portals connecting the reduced-scale Plastic World to the "other world" on the Real World scale, the world of humans. In this version of the game, that table seems to exist in a strange painting. This is the first difference I noticed about the Playstation 2 version & Nintendo 64: its strange effects. The backgrounds are blacked out, but the colors and shadows are high contrast giving everything a neon look. No matter what you're doing or what level you're at, these images of LSD are constantly appearing at you, making Army Men SH2 on PSX a slightly quirky experience unlike any other game, and even its other N64 and PS2 ports. This is made stranger by a soundtrack that seems to be lifted from the series' more upbeat remixes. In addition to guarding the portals that allow the Army Men to teleport to the real world, Sarge wants to uncover the details behind Bleu's plan to revive Plastro, before the Tans can use it to their advantage. It's basically the same third-person shooter from the last Sarge's Heroes, which we game fans love. There are many traditional weapons to use such as sniper rifles, grenade launchers, bazookas, mortars and the like. The Sergeant and his friends go through places like a refrigerator or the kitchen table, while destroying small squads of Tan Army Men and achieving objectives ranging from protecting a teammate, rescuing someone or simple search and destroy. As each small squad of Tan Army Men is destroyed, you are rewarded with full health before heading out on the next group of enemies. The system works pretty well until you die and realize you have to start the whole level from the beginning. Some of the levels can take almost half an hour to complete (unless you're an expert making a speedrun), and the lack of save points in the middle of the level can get frustrating (unless, like most nowadays, you're using an emulator). There are also several cooperative levels where a fellow Bravo Company Commando team up with you for the mission. Often your own teammate will shoot you repeatedly, or put themselves in constant danger, making the level much more difficult than it should be because you have to protect them. The feel of the game is different, in general. Rather than try to adapt what exists on the other consoles (PS2 or N64) and pare it down for the limited Playstation hardware, like the original Sarge's Heroes did, the team on this port decided to put their own mark on a lot of things. The levels have been completely redesigned to be more compact, some weapons have been added, and more enemies have been added to the mix. Sarge's Heroes 2 for PlayStation 2 is by far one of the best looking Army Men games to date. This PlayStation 1 version is almost totally different, but although it is lower quality for the obvious reason of running on the PS1, the quality of the game, the models and the resolution of the textures have been greatly improved. The Army Men have a nice shiny look to them and there are some noteworthy effects like reflections and particles that are used quite liberally. The explotions also look particularly good. Even so, the repetitive enemies age the experience quickly and the not-so-powerful bosses fail to spice up the game. In general, the graphics in Sarge's Heroes 2 are the result of an old game engine on an old console, only with graphic improvements. Army Men: Sarge's Heroes 2 is some of the best the series has to offer. If you've enjoyed Army Men games in the past, Sarge's Heroes 2 is more of the same. The gameplay is a bit frustrating as always and there are a lot of bugs that haven't been fixed. But anyway, for those who haven't found previous iterations of the series disappointing, they won't change their minds with this latest installment. #ArmyMen #ArmyMenSargesHeroes2 #SargesHeroes2

Army Men 3D PVP - Two-Player game "Capture the Flag" You must sneak into your opponent's base to retrieve his or her flag. Once you go back to your base with their flag and reach your own flag, you'll win the game. Prepare for combat in an all new 3D world where Green and Tan plastic soldiers have come to life. You are Sarge, the Green army veteran squad leader who’s a shoot first, ask questions later kind of soldier. Whether you’re dodging bazooka shots, melting attacking infantry with your flamethrower, or leading your squad into the enemy bunker, you must do whatever it takes to bring down the evil Tan army. Shoot machine guns, launch mortars, plant mines, throw grenades, fire bazookas, and then finish the enemy off with the flamethrower. But you need heavy artillery or extra mobility?: Jump in a tank, jeep, cargo truck, or halftrack. Melt infantry, blow vehicles into pieces, and shatter the plastic enemy with your armored vehicle. Dynamic 'Combat Cam' can switch instantly between 3rd and 1st person perspectives, allowing for greater control during the heat of battle. First of its kind Multiplayer Squad Deployment Editor that allows you to place your troops in the positions you want, for a totally original 2-player gameplay in various environments. #ArmyMen3D #ArmyMen #Playstation1 #MiltiplayerGameplay #PS1 #PSX

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