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In Army Men and Army Men 3D, the commander of the Tan army, Plastro, invades the Green territory. Sarge fights against the Tan forces, and at the end of the game, he discovers a strange portal that he enters, ending up in a gigantic kitchen. Army Men 2 begins with a massive Tan force, including Plastro himself, chasing him through the portal. Major Mylar betrays Plastro, destroys the portal upon entry, and takes control of the Tan army and territories when Plastro is declared missing. Army Men II is a real-time tactics (RTS) game developed and published by The 3DO Company for Microsoft Windows and Game Boy Color. The game differs from its predecessor in that it features battles in both the "real world" and the "plastic world." It was also the first to introduce the concept of portals between the real world and their world (the plastic world), a theme that was expanded in later games. It is the sequel to both the first Army Men and Army Men 3D on PlayStation 1, which shared the same storyline as Army Men 1. Follow us on our social networks for more exclusive content: - https://ArmyMen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB "The Army Men Videogames Channel" is a YouTube channel exclusively dedicated to the Army Men franchise and its thematic derivatives, run by some of the most loyal and knowledgeable fans in the world. Some of our most important activities include the design of Army Men video games, unique modifications of existing games, and MODs for other games. #ArmyMen #ArmyMen2 #ArmyMenII #ArmyMenII

Upgrade Your Motorcycle – Ride Better, Ride Smarter Riding a motorcycle is more than just transportation it’s freedom, adrenaline, and expression all rolled into one machine. But even the best bike can become better. When you upgrade smartly, your ride transforms from standard to spectacular. It’s not about splurging it’s about unlocking performance, comfort, and control that you didn’t know your machine had. Whether you're slicing through city traffic or tearing up the open highways of India, the right upgrades make every twist of the throttle count. This is where riding gets smarter and a whole lot more thrilling. Why Upgrade? Stock bikes are made to please the masses. But you? You're not here for average. You're here for sharp throttle response, better ergonomics, and that roaring exhaust note that makes people turn their heads. Here’s what smart upgrades can bring: Performance: Lighter exhausts like the SC-Project CR-T or Leo Vince LV-10 give you a serious boost in horsepower and torque, not to mention sound that makes your presence known. Control: Upgrade your suspension and braking setup for handling that responds to your instincts. Comfort: Touring seats, tank grips, and rearsets ensure that even long rides are a joy, not a pain. Protection: Gear from Alpinestars, RST, and Bell offers top-tier safety without compromising style. Every upgrade is a step toward better handling, increased confidence, and total connection between rider and machine. Ride Smarter, Not Just Faster Riding smart means knowing your bike and understanding where an upgrade will give you the most value. For city riders, it might be lightweight exhausts and quickshifters for tight maneuvers. For long-haul adventurers, it’s touring windshields, saddlebags, and waterproof boots. Track junkie? You need titanium full systems, high-flow air filters, and race leathers that move with you. Whatever your goal, riding smarter means gearing up with purpose. Built for Indian Roads, Backed by Global Performance The Indian roads are brutal heat, dust, monsoons, potholes. But the right upgrades are ready for it all. International brands are now designed with local conditions in mind: Heat-resistant exhausts Waterproof riding gear Street-legal performance parts And the best part? You don’t have to hunt in local markets anymore. Everything you need is online. Get It All at Bikegear.in At Bikegear.in, we bring global brands and racing technology straight to Indian riders. Whether you ride a KTM, Yamaha, Kawasaki, Triumph, or Suzuki—we’ve got the upgrades to match your machine. 100% Genuine Parts Fast, Insured Shipping Across India Expert Advice – Call us at +91 9610311313 Your next level starts here. Don’t settle for stock. Don’t wait to feel the difference. Upgrade your motorcycle. Ride better. Ride smarter. Only at www.bikegear.in

W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. Creating Playful Connections with Vintage Pinball So they're not on their phone or smoking a cigarette or by themselves. And it gives a chance for people to approach me so we can talk and laugh and compete. And they'll never get a chance to play these old, beautiful machines. I got a 1970 Bally's Camelot and a 71 Bally's Expressway. When are they ever going to see these electrical, mechanical, gorgeous machines from the 70s? And so I do this because it's like the Willy Wonka thing. You know, the umptalumptas, they sing while they work. I got people here that like skip through the hallways because they're in a good mood. That's great. Yeah. It's nurturing. I've created play and I'm doing it at a certain advanced level of professionalism because when you laugh with a co-worker, because no one ever laughs at work, but when you see someone and you're laughing through fun, man, you saw a different side of them. You saw them giggling, laughing, winning. And that's special. Quality Over Quantity in Telemarketing And if you can find that sort of focused imbalance in the beginning of a phone call, you will get such amazing distance, like the long bow. That changes battle. And so instead of making 400 calls a day, tell your supervisor, Billy, I'm making 125. Why? Because my metrics moved. I'm doubling the amount of talk time. And look at my conversion ratios. So do you have any common metrics? Oh, that's awesome. I'm in front of a lot of people. You know what I do. I work with sales organizations. And in a big group, after they get to know me a bit, I'll say, how many of you actually like to prospect? There's usually one, maybe two people. And I joke with them and I say, you're weird. It's not normal to like getting on a phone and calling strangers, but You know, then I say, I wish more people were like that. You have a passion for this. Strategic Business Management and Delegation And so companies might be in a rut or they might not understand the art of speech or how to write a script or how to marinate a list and really how to do a good workflow. Or they're just overwhelmed and they really want somebody to assist them to tee it up for them. And they go in and close. Listen, a lot of companies, my friend, it's about letting go. I'm not telling you to give the keys to the company, but if you're overwhelming yourself with making phone calls, it's like someone that owns a restaurant. You can't do everything. And so you don't also want to hire the cheapest person because it could ruin your clientele base and they might not want to come back. And so that's why I always ask for the profile, specifically what you're looking for in the expectations. And when I read scripts, it's very interesting how they kind of write it. They think like I'm calling and the person answering his credit card at the ready. It doesn't work like that The Transformative Experience of Studying in Spain Get the opportunity. How did you get the opportunity? And when did you go to Spain, University of Sevilla to study Spanish and get that language proficiency? In order to be a Spanish major at the University of Arizona, you have to spend some time abroad. I'm like, really? That's cool. Force me. Yeah. Then I doubled down. I'm not going first semester and coming home. I want the full year. And I want Christmas break over that time to not come home, to take a backpack, a URL pass. call my family once a week on a pay phone and travel, go to Amsterdam, go to Corfu, Greece. That's cool. And this is before the cell phone. So you had to hustle the hookup. You had to go around and meet people. You had to read the signs and show up at the bar. It was so bohemic. It was incredible. And the people that I would meet, and it was not saying it was clean in regards to hygiene. I'm talking about youth hostels, but it still had a sense of innocence to it still. Yeah. And the people there shared books. And if they saw someone, they would join. But he doesn't speak any of the languages we speak. Complete place at the table. And I learned that what I grew up with in the United States sometimes was not applicable or had any sort of merit somewhere else. And I needed to shed that skin to not only be included, but to learn. And so it's a beautiful thing to accept people at a table and break bread with https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Kevin Hallinan, W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KevinHallinan #W4CYRadioTVChannel #TheWinningBusinessRadio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. Creating Playful Connections with Vintage Pinball So they're not on their phone or smoking a cigarette or by themselves. And it gives a chance for people to approach me so we can talk and laugh and compete. And they'll never get a chance to play these old, beautiful machines. I got a 1970 Bally's Camelot and a 71 Bally's Expressway. When are they ever going to see these electrical, mechanical, gorgeous machines from the 70s? And so I do this because it's like the Willy Wonka thing. You know, the umptalumptas, they sing while they work. I got people here that like skip through the hallways because they're in a good mood. That's great. Yeah. It's nurturing. I've created play and I'm doing it at a certain advanced level of professionalism because when you laugh with a co-worker, because no one ever laughs at work, but when you see someone and you're laughing through fun, man, you saw a different side of them. You saw them giggling, laughing, winning. And that's special. Quality Over Quantity in Telemarketing And if you can find that sort of focused imbalance in the beginning of a phone call, you will get such amazing distance, like the long bow. That changes battle. And so instead of making 400 calls a day, tell your supervisor, Billy, I'm making 125. Why? Because my metrics moved. I'm doubling the amount of talk time. And look at my conversion ratios. So do you have any common metrics? Oh, that's awesome. I'm in front of a lot of people. You know what I do. I work with sales organizations. And in a big group, after they get to know me a bit, I'll say, how many of you actually like to prospect? There's usually one, maybe two people. And I joke with them and I say, you're weird. It's not normal to like getting on a phone and calling strangers, but You know, then I say, I wish more people were like that. You have a passion for this. Strategic Business Management and Delegation And so companies might be in a rut or they might not understand the art of speech or how to write a script or how to marinate a list and really how to do a good workflow. Or they're just overwhelmed and they really want somebody to assist them to tee it up for them. And they go in and close. Listen, a lot of companies, my friend, it's about letting go. I'm not telling you to give the keys to the company, but if you're overwhelming yourself with making phone calls, it's like someone that owns a restaurant. You can't do everything. And so you don't also want to hire the cheapest person because it could ruin your clientele base and they might not want to come back. And so that's why I always ask for the profile, specifically what you're looking for in the expectations. And when I read scripts, it's very interesting how they kind of write it. They think like I'm calling and the person answering his credit card at the ready. It doesn't work like that The Transformative Experience of Studying in Spain Get the opportunity. How did you get the opportunity? And when did you go to Spain, University of Sevilla to study Spanish and get that language proficiency? In order to be a Spanish major at the University of Arizona, you have to spend some time abroad. I'm like, really? That's cool. Force me. Yeah. Then I doubled down. I'm not going first semester and coming home. I want the full year. And I want Christmas break over that time to not come home, to take a backpack, a URL pass. call my family once a week on a pay phone and travel, go to Amsterdam, go to Corfu, Greece. That's cool. And this is before the cell phone. So you had to hustle the hookup. You had to go around and meet people. You had to read the signs and show up at the bar. It was so bohemic. It was incredible. And the people that I would meet, and it was not saying it was clean in regards to hygiene. I'm talking about youth hostels, but it still had a sense of innocence to it still. Yeah. And the people there shared books. And if they saw someone, they would join. But he doesn't speak any of the languages we speak. Complete place at the table. And I learned that what I grew up with in the United States sometimes was not applicable or had any sort of merit somewhere else. And I needed to shed that skin to not only be included, but to learn. And so it's a beautiful thing to accept people at a table and break bread with https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Kevin Hallinan, W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KevinHallinan #W4CYRadioTVChannel #TheWinningBusinessRadio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. Creating Playful Connections with Vintage Pinball So they're not on their phone or smoking a cigarette or by themselves. And it gives a chance for people to approach me so we can talk and laugh and compete. And they'll never get a chance to play these old, beautiful machines. I got a 1970 Bally's Camelot and a 71 Bally's Expressway. When are they ever going to see these electrical, mechanical, gorgeous machines from the 70s? And so I do this because it's like the Willy Wonka thing. You know, the umptalumptas, they sing while they work. I got people here that like skip through the hallways because they're in a good mood. That's great. Yeah. It's nurturing. I've created play and I'm doing it at a certain advanced level of professionalism because when you laugh with a co-worker, because no one ever laughs at work, but when you see someone and you're laughing through fun, man, you saw a different side of them. You saw them giggling, laughing, winning. And that's special. Quality Over Quantity in Telemarketing And if you can find that sort of focused imbalance in the beginning of a phone call, you will get such amazing distance, like the long bow. That changes battle. And so instead of making 400 calls a day, tell your supervisor, Billy, I'm making 125. Why? Because my metrics moved. I'm doubling the amount of talk time. And look at my conversion ratios. So do you have any common metrics? Oh, that's awesome. I'm in front of a lot of people. You know what I do. I work with sales organizations. And in a big group, after they get to know me a bit, I'll say, how many of you actually like to prospect? There's usually one, maybe two people. And I joke with them and I say, you're weird. It's not normal to like getting on a phone and calling strangers, but You know, then I say, I wish more people were like that. You have a passion for this. Strategic Business Management and Delegation And so companies might be in a rut or they might not understand the art of speech or how to write a script or how to marinate a list and really how to do a good workflow. Or they're just overwhelmed and they really want somebody to assist them to tee it up for them. And they go in and close. Listen, a lot of companies, my friend, it's about letting go. I'm not telling you to give the keys to the company, but if you're overwhelming yourself with making phone calls, it's like someone that owns a restaurant. You can't do everything. And so you don't also want to hire the cheapest person because it could ruin your clientele base and they might not want to come back. And so that's why I always ask for the profile, specifically what you're looking for in the expectations. And when I read scripts, it's very interesting how they kind of write it. They think like I'm calling and the person answering his credit card at the ready. It doesn't work like that The Transformative Experience of Studying in Spain Get the opportunity. How did you get the opportunity? And when did you go to Spain, University of Sevilla to study Spanish and get that language proficiency? In order to be a Spanish major at the University of Arizona, you have to spend some time abroad. I'm like, really? That's cool. Force me. Yeah. Then I doubled down. I'm not going first semester and coming home. I want the full year. And I want Christmas break over that time to not come home, to take a backpack, a URL pass. call my family once a week on a pay phone and travel, go to Amsterdam, go to Corfu, Greece. That's cool. And this is before the cell phone. So you had to hustle the hookup. You had to go around and meet people. You had to read the signs and show up at the bar. It was so bohemic. It was incredible. And the people that I would meet, and it was not saying it was clean in regards to hygiene. I'm talking about youth hostels, but it still had a sense of innocence to it still. Yeah. And the people there shared books. And if they saw someone, they would join. But he doesn't speak any of the languages we speak. Complete place at the table. And I learned that what I grew up with in the United States sometimes was not applicable or had any sort of merit somewhere else. And I needed to shed that skin to not only be included, but to learn. And so it's a beautiful thing to accept people at a table and break bread with https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Kevin Hallinan, W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KevinHallinan #W4CYRadioTVChannel #TheWinningBusinessRadio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. Creating Playful Connections with Vintage Pinball So they're not on their phone or smoking a cigarette or by themselves. And it gives a chance for people to approach me so we can talk and laugh and compete. And they'll never get a chance to play these old, beautiful machines. I got a 1970 Bally's Camelot and a 71 Bally's Expressway. When are they ever going to see these electrical, mechanical, gorgeous machines from the 70s? And so I do this because it's like the Willy Wonka thing. You know, the umptalumptas, they sing while they work. I got people here that like skip through the hallways because they're in a good mood. That's great. Yeah. It's nurturing. I've created play and I'm doing it at a certain advanced level of professionalism because when you laugh with a co-worker, because no one ever laughs at work, but when you see someone and you're laughing through fun, man, you saw a different side of them. You saw them giggling, laughing, winning. And that's special. Quality Over Quantity in Telemarketing And if you can find that sort of focused imbalance in the beginning of a phone call, you will get such amazing distance, like the long bow. That changes battle. And so instead of making 400 calls a day, tell your supervisor, Billy, I'm making 125. Why? Because my metrics moved. I'm doubling the amount of talk time. And look at my conversion ratios. So do you have any common metrics? Oh, that's awesome. I'm in front of a lot of people. You know what I do. I work with sales organizations. And in a big group, after they get to know me a bit, I'll say, how many of you actually like to prospect? There's usually one, maybe two people. And I joke with them and I say, you're weird. It's not normal to like getting on a phone and calling strangers, but You know, then I say, I wish more people were like that. You have a passion for this. Strategic Business Management and Delegation And so companies might be in a rut or they might not understand the art of speech or how to write a script or how to marinate a list and really how to do a good workflow. Or they're just overwhelmed and they really want somebody to assist them to tee it up for them. And they go in and close. Listen, a lot of companies, my friend, it's about letting go. I'm not telling you to give the keys to the company, but if you're overwhelming yourself with making phone calls, it's like someone that owns a restaurant. You can't do everything. And so you don't also want to hire the cheapest person because it could ruin your clientele base and they might not want to come back. And so that's why I always ask for the profile, specifically what you're looking for in the expectations. And when I read scripts, it's very interesting how they kind of write it. They think like I'm calling and the person answering his credit card at the ready. It doesn't work like that The Transformative Experience of Studying in Spain Get the opportunity. How did you get the opportunity? And when did you go to Spain, University of Sevilla to study Spanish and get that language proficiency? In order to be a Spanish major at the University of Arizona, you have to spend some time abroad. I'm like, really? That's cool. Force me. Yeah. Then I doubled down. I'm not going first semester and coming home. I want the full year. And I want Christmas break over that time to not come home, to take a backpack, a URL pass. call my family once a week on a pay phone and travel, go to Amsterdam, go to Corfu, Greece. That's cool. And this is before the cell phone. So you had to hustle the hookup. You had to go around and meet people. You had to read the signs and show up at the bar. It was so bohemic. It was incredible. And the people that I would meet, and it was not saying it was clean in regards to hygiene. I'm talking about youth hostels, but it still had a sense of innocence to it still. Yeah. And the people there shared books. And if they saw someone, they would join. But he doesn't speak any of the languages we speak. Complete place at the table. And I learned that what I grew up with in the United States sometimes was not applicable or had any sort of merit somewhere else. And I needed to shed that skin to not only be included, but to learn. And so it's a beautiful thing to accept people at a table and break bread with https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Kevin Hallinan, W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KevinHallinan #W4CYRadioTVChannel #TheWinningBusinessRadio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

W4CY Radio TV Channel presents The Winning Business Radio. Streamed live on Nov 4, 2024 with Richard Blank WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.” Kevin Hallinan Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project Kevin is an expert at helping companies, including law firms and CPA firms, overcome sales challenges. His experience is vast, delivering sales training to companies in many industries ranging in size from startups, to small-medium sized closely-held companies, to Fortune 50 enterprises. While most of Kevin’s clients are in his home state of Massachusetts, he works with companies across the US and abroad. Kevin is a partner at WINNING, Incorporated, part of the Sandler Sales Training Network. Voice Over Artist Working from my in-home, professional studio, I'm available with short notice for: commercials, audiobooks, narrations, documentaries, IVR, voicemail, phone systems, on-hold messages, podcasts, promos, training, business presentations, sales, websites and other voice over jobs. Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com). Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets. Creating Playful Connections with Vintage Pinball So they're not on their phone or smoking a cigarette or by themselves. And it gives a chance for people to approach me so we can talk and laugh and compete. And they'll never get a chance to play these old, beautiful machines. I got a 1970 Bally's Camelot and a 71 Bally's Expressway. When are they ever going to see these electrical, mechanical, gorgeous machines from the 70s? And so I do this because it's like the Willy Wonka thing. You know, the umptalumptas, they sing while they work. I got people here that like skip through the hallways because they're in a good mood. That's great. Yeah. It's nurturing. I've created play and I'm doing it at a certain advanced level of professionalism because when you laugh with a co-worker, because no one ever laughs at work, but when you see someone and you're laughing through fun, man, you saw a different side of them. You saw them giggling, laughing, winning. And that's special. Quality Over Quantity in Telemarketing And if you can find that sort of focused imbalance in the beginning of a phone call, you will get such amazing distance, like the long bow. That changes battle. And so instead of making 400 calls a day, tell your supervisor, Billy, I'm making 125. Why? Because my metrics moved. I'm doubling the amount of talk time. And look at my conversion ratios. So do you have any common metrics? Oh, that's awesome. I'm in front of a lot of people. You know what I do. I work with sales organizations. And in a big group, after they get to know me a bit, I'll say, how many of you actually like to prospect? There's usually one, maybe two people. And I joke with them and I say, you're weird. It's not normal to like getting on a phone and calling strangers, but You know, then I say, I wish more people were like that. You have a passion for this. Strategic Business Management and Delegation And so companies might be in a rut or they might not understand the art of speech or how to write a script or how to marinate a list and really how to do a good workflow. Or they're just overwhelmed and they really want somebody to assist them to tee it up for them. And they go in and close. Listen, a lot of companies, my friend, it's about letting go. I'm not telling you to give the keys to the company, but if you're overwhelming yourself with making phone calls, it's like someone that owns a restaurant. You can't do everything. And so you don't also want to hire the cheapest person because it could ruin your clientele base and they might not want to come back. And so that's why I always ask for the profile, specifically what you're looking for in the expectations. And when I read scripts, it's very interesting how they kind of write it. They think like I'm calling and the person answering his credit card at the ready. It doesn't work like that The Transformative Experience of Studying in Spain Get the opportunity. How did you get the opportunity? And when did you go to Spain, University of Sevilla to study Spanish and get that language proficiency? In order to be a Spanish major at the University of Arizona, you have to spend some time abroad. I'm like, really? That's cool. Force me. Yeah. Then I doubled down. I'm not going first semester and coming home. I want the full year. And I want Christmas break over that time to not come home, to take a backpack, a URL pass. call my family once a week on a pay phone and travel, go to Amsterdam, go to Corfu, Greece. That's cool. And this is before the cell phone. So you had to hustle the hookup. You had to go around and meet people. You had to read the signs and show up at the bar. It was so bohemic. It was incredible. And the people that I would meet, and it was not saying it was clean in regards to hygiene. I'm talking about youth hostels, but it still had a sense of innocence to it still. Yeah. And the people there shared books. And if they saw someone, they would join. But he doesn't speak any of the languages we speak. Complete place at the table. And I learned that what I grew up with in the United States sometimes was not applicable or had any sort of merit somewhere else. And I needed to shed that skin to not only be included, but to learn. And so it's a beautiful thing to accept people at a table and break bread with https://youtu.be/j8ne0zrHV6Y https://youtu.be/fryBD42RN9o https://youtu.be/Eb3j6HI7v-Y https://youtu.be/CMe6biiSkjc https://youtu.be/Z5ku2fJGkFo https://youtube.com/shorts/_taLGvq60VY Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Kevin Hallinan, W4CY Radio TV Channel, The Winning Business Radio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KevinHallinan #W4CYRadioTVChannel #TheWinningBusinessRadio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

Unstoppable Leadership Spotlight by Jaclyn Strominger. Telesales expert secrets with Richard Blank. Are you a visionary leader navigating the challenges of growing a cohesive team, work ethics, and culture or an entrepreneur working to scale your business and create unstoppable growth? The "Unstoppable Leadership Spotlight: Influential Leaders and Their Game-Changing Insights" podcast is searching for CEOs, VPs, and leaders who are ready to share their stories, challenges, and transformative insights with a global audience. On the "Unstoppable Leadership Spotlight" podcast, we dive deep into the journeys of influential leaders like you, exploring the highs and lows, the challenges and triumphs, and the game-changing insights that have shaped your success. Think you'd be... At "Unstoppable Leadership Spotlight," I work with entrepreneurs who are starting their business and who have been in business for 10+years. From CEOs and VPs to trailblazing Inventors, High powered Real estate professionals, Mortgage Brokers and High Achieving professional who are ready to level up and be unstoppable. Our podcast is your gateway to discovering the game-changing strategies and leadership insights that drive success. Richard Blank emphasizes the significance of speaking the local language to build rapport and respect with team members. Creating a positive corporate culture is paramount for enhancing employee morale and productivity, as demonstrated by Richard's leadership style. Richard advocates for emotional intelligence and empathy as essential qualities for effective leadership and team management. The importance of appreciating long-term employees cannot be overstated, as their loyalty and experience contribute significantly to organizational success. Richard's unique approach to leadership involves gamification and fostering a fun environment, which cultivates employee engagement. Leadership requires maturity and impulse control, enabling leaders to guide their teams effectively through challenges. https://youtu.be/9FZaYHIuyUc Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Jaclyn Strominger, Unstoppable Leadership Spotlight, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Our Mission: As a High Achiever Success Coach, my mission is to propel ambitious individuals to their peak performance in both business and life. I am committed to mentoring and guiding high achievers to transcend their limits, take bold leaps forward, and realize their fullest potential. By fostering a culture of confidence and excellence, I empower professionals to harness their potential, elevate their aspirations, and achieve profound success. My passion lies in witnessing these transformations and celebrating each milestone, as high achievers not only reach but exceed their goals, becoming confident leaders and innovators in their fields. Join Us on This Journey: Be Our Next Guest Whether you're a leader aiming to elevate your career, an entrepreneur seeking inspiration, or an innovator looking to make your mark, "Unstoppable Leadership Spotlight" offers you the insights and inspiration you need to soar. Tune in to our episodes and unlock the strategies that will propel you to the next level. Together, let's break barriers, shatter limits, and create a future of unparalleled success. Unlocking Potential, Inspiring Boldness, and Leading with Purpose Jaclyn Strominger: Hello! I'm Jaclyn, a High-Performance Leadership Coach dedicated to empowering CEOs, entrepreneurs, and professionals to achieve unparalleled growth and lead with unwavering purpose. My Journey Since college, I developed this inner drive & purpose. Finding this in myself, has led me to develop my passion to help others not only find their passion, but go for excellence. I am committed to helping others realize their full potential. I developed skills which I use to help others break barriers and achieve greatness. My Skills High-Performance Coaching Leadership Development Business Strategy & Growth Transformational Leadership Networking Strategy Executive Communication Strategic Planning & Vision Mapping Energy Leadership Index (ELI) Assessments Personal Branding Team Building & Collaboration Mindset & Confidence Coaching Emotional Intelligence (EQ) Development Problem-Solving & Decision-Making My Approach I believe in creating a personalized coaching experience that blends empathy with strategic insight. By leveraging your unique strengths and addressing your challenges, I design actionable strategies that drive growth, ignite boldness, and instill a deep sense of purpose in your leadership journey. Achievements Successfully coached over 100 professionals, leading to significant personal and professional growth. Spearheaded leadership workshops that have transformed organizational cultures. Recognized for innovative approaches in leadership development and high-performance coaching. Professional Goals My mission is to continue empowering leaders to unlock their full potential, fostering environments where boldness and purpose drive success. I aim to expand my reach, impacting more professionals and organizations through transformative coaching and leadership development programs. Services One-on-one high-performance leadership coaching Executive workshops and seminars Strategic business growth consulting Networking strategy development Transformational leadership programs Why I Do What I Do I am driven by the impact that empowered leadership can have on individuals and organizations. Knowing first hand what a leader can and can't do for a career, confidence and beyond, fuels my passion. Along with seeing my clients soar! Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #jaclynstrominger #UnstoppableLeadership Spotlight #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

（Birdland/ Patti Smith、Open up and Bleed/ Iggy & the Stooges、Green Onions/ Johnny Thunders、Johanna/ Iggy & the Stooges） ようこそ、DJ まるbeeの世界へ　第９６回です。今回はOld Underground Punk Rock です。 Patti SmithとIggy、天才的ですね。そしてJohnny Thunders、これが本当のJohnny Thundersでしょう。ぼくはこういうUndergoround的なにおいが好きだなぁ。

The Deadly Frog (normal difficulty). Army Men skin gameplay. Hypercharge: Unboxed is a classic-style third- and first-person shooter inspired by Toy Story, Small Soldiers, and Army Men. It focuses on wave-based shooting with defense building mechanics. You must complete Sergeant Max Ammo's mission and prevent the HYPER-CORE from being destroyed. --- Main features: - Single Player: Sometimes humans can get in the way. That's why we've designed smart Player Bots that will cover your six, collect resources, and help build defenses. - Co-op and PvP: Fight evil hordes of armed toys with up to four players in cooperative mode or betray your little allies and face off in several classic competitive modes. - Progression: Choose your preferred difficulty and earn medals, unlock unique action figures, and customize your head, skin, and weapon. If you really want to show off, create a prestigious title with the Name Generator. - Big guns: You may be small, but you pack a big punch. Explode, melt and even disintegrate any toy that gets in your way. - Wave-based Hybrid: Not a fan of Tower Defense? Don't worry, Hypercharge is not a traditional TD game. Combines wave-based shooting with a simple defense build. Collect special buildable cards and build turrets, traps and walls. Follow us on our social networks for more exclusive content: - https://ArmyMen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB "The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and thematic derivatives of it, run by some of the most loyal and knowledgeable fans in the world. Some of our most important activities are the design of Army Men video games, unique modifications of existing games and MODs for other games. #Hypercharge #HyperchargeUnboxed #ArmyMen

Buy Now Leo Vince LV-10 Exhaust online in india If you're chasing that race-inspired performance, jaw-dropping sound, and a compact design that screams speed the LeoVince LV-10 Exhaust is your answer. Designed straight from the world of MotoGP and Superbike racing, the LV-10 is more than just an exhaust. It’s a performance statement, and now, you can buy it online in India with ease. Whether you're ripping through the city streets or tearing up the track, this exhaust turns your motorcycle into a lean, aggressive beast with raw energy that you can feel — and hear — in every twist of the throttle. Track DNA, Street Ready For riders who seek performance without sacrificing style, the LeoVince LV-10 was designed for the streets after being born on the racetrack. Being among the smallest slip-ons available, it's ideal for streetfighters, nudists, and supersports. Aggressive racing sound that announces your arrival Lightweight stainless steel or titanium construction for superior weight savings Compact profile that tucks in clean and sharp, giving your ride a minimalist yet muscular finish The LV-10 isn't about flash—it's about function. It shaves weight, improves throttle response, and gives you the kind of auditory feedback that makes every gear shift feel like a win. Fits Like a Dream, Performs Like a Monster No matter your ride—be it a Yamaha R15, KTM Duke, Kawasaki Z900, Triumph Street Triple, or even the latest superbikes—the LeoVince LV-10 is available in precision-fit variants that bolt on seamlessly. It’s plug-and-play performance with zero fuss and maximum payoff. Street-legal options available (check variant) Simple installation—no remapping required (in most cases) Perfect for Indian riding conditions—heat-resistant and built tough Whether you're upgrading your daily ride or fine-tuning your weekend weapon, this is one upgrade that will make your ride feel brand new again. Turn Heads with Every Rev Let's face it—half the joy of riding is in the sound. And the LeoVince LV-10 delivers a deep, throaty roar that transforms the personality of your bike. It doesn’t just make noise—it produces a note of power and confidence. Pair it with a tail tidy, performance air filter, and high-flow headers, and your bike will not only sound track-ready—it’ll perform like it too. Shop Online at Bikegear.in Now available at Bikegear.in, the LeoVince LV-10 Exhaust can be delivered straight to your doorstep, anywhere in India. We offer: 100% genuine products Fast, insured shipping Expert guidance on compatibility – call us at +91 9610311313 Order now at www.bikegear.in

This video, part of The American Mercury’s centennial series, examines Reuben R. Arnold’s defense arguments in the 1913 Leo Frank trial for the murder of 13-year-old Mary Phagan at the National Pencil Company in Atlanta. Arnold, alongside Luther Rosser, claimed antisemitism tainted the trial. Drawing from the Leo Frank Trial Brief of Evidence, the video focuses on Arnold’s closing arguments on August 22–23, 1913, where he challenged the forensic evidence—blood and hair in the factory—as circumstantial and attacked Jim Conley’s testimony, alleging Conley was the murderer. Arnold argued the trial was prejudiced in the Jim Crow South, where Conley, a Black janitor, was believed over Frank, a white Jewish man, due to societal biases. He defended Frank’s character, calling the case a “frame-up.” Frank was convicted, lynched in 1915 after a commutation, and the Anti-Defamation League (ADL) was founded. As of May 23, 2025, the case remains debated, with the Georgia Innocence Project seeking exoneration, opposed by Phagan’s family, who cite the trial record. X debates reflect this divide, with some referencing Alonzo Mann’s 1982 affidavit implicating Conley, while others affirm the verdict. The video frames Arnold’s defense as a critical examination of justice and prejudice.

In Army Men and Army Men 3D, the commander of the Tan army, Plastro, invades Green territory. Sarge fights against the Tan forces, and at the end of the game, he discovers a strange portal, which he enters, ending up in a gigantic kitchen. Army Men 2 begins with a massive Tan force, including Plastro himself, chasing him through the portal. Major Mylar betrays Plastro, destroys the portal upon entry, and takes control of the Tan army and territories when Plastro is presumed missing. Army Men II is a real-time tactics (RTS) game developed and published by The 3DO Company for Microsoft Windows and Game Boy Color. The game differs from its predecessor by featuring battles in both the "real world" and the "plastic world." It was also the first to introduce the concept of portals between the real world and the plastic world, a theme that was further expanded in later games. It is the sequel to both the first Army Men game and Army Men 3D on PlayStation 1, which shared the same storyline as Army Men 1. Follow us on our social media for more exclusive content: - https://ArmyMen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB "The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and its thematic spin-offs, run by some of the most loyal and knowledgeable fans in the world. Some of our most important activities include the design of Army Men video games, unique modifications of existing games, and MODs for other games. #ArmyMen #ArmyMen2 #ArmyMenll #ArmyMenii #ArmyMenTwo

Army Men: World War - Mission 2 Mission: It Takes a Village Mission Briefing: The Tan have set up a communications tower in a village north of your location. The village entrance is guarded by caliber 50 twins machineguns. Enter the village and destroy the communications tower. Follow us on our social media and website for more exclusive content: - https://ArmyMen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB World War has been declared! The Green and Tan nations have broken off peace talks. There is no choice but to prepare for a full-scale battle. Only after storming the shores of the enemy homeland, traversing dense jungles, and securing war-torn cities does final victory await. Dive back into the trenches! Real combat. Plastic men. Plot: In the sequel to the best-selling Army Men and Army Men 3D, you lead the Green Army in a fierce battle against your nemesis: the Tan. Carefully guide your troops through a deadly barrage of enemy fire in over 16 missions covering five different terrains. Only the best military minds will prevail in this fiery ground infantry battle. There are plenty of weapons at your disposal: blast away with the howitzer, shred plastic with the twin .50-caliber machine gun, or silently stab the enemy with your sharp bayonet. Never before has plastic warfare reached this size and scale. Summary: Army Men: World War (or Army Men: Operation Meltdown in Europe) is a third-person shooter (real-time tactical RTS in the Microsoft Windows version). It is a video game developed and published by The 3DO Company for PlayStation and Microsoft Windows. This game began its own subseries, the Army Men World War. This game focuses solely on combat in the Plastic World, and most missions are based on World War II. Some fans consider the World War games to be prequels to the main games (Army Men, Army Men II, and Toys in Space). It was released for PlayStation and PC in 2000; however, the two versions of the game are very different from each other. PlayStation Version: The PlayStation version is a third-person shooter similar to Army Men 3D with a heavy emphasis on fast-paced combat and critical thinking. Unlike Sarge's Heroes, the player can use vehicles during the campaign and has a more realistic and gritty tone than many of the Army Men games. PC Version: The PC version plays more like its predecessors (Army Men, Army Men II, and Toys in Space) but with more focus on soldier management. This version of the game was often considered the best Army Men multiplayer by the fanbase for its robust gameplay that allowed for many strategic options. - Wield a devastating arsenal of World War II weaponry, including: grenades, mortars, bayonets, howitzers, flamethrowers, assault rifles, bazookas, and twin .50-caliber machine guns. - Command tanks (battle tanks), jeeps, and boats when the situation calls for heavy firepower or increased mobility. #ArmyMen #ArmyMenWorldWar #WorldWar #Playstation1 #PSX #PS1 #EPSXE #PSP

The Mighty Widow Woman & The Rebellius Princess VS Green & Tan Army Men, in a large toy store called "The Palace of Toys". Can the action figures against the plastic soldiers? The Rebellius Princess and The Mighty Widow Woman (normal difficulty). Hypercharge: Unboxed is a classic-style third- and first-person shooter inspired by Toy Story, Small Soldiers, and Army Men. It focuses on wave-based shooting with defense building mechanics. You must complete Sergeant Max Ammo's mission and prevent the HYPER-CORE from being destroyed. --- Main features: - Single Player: Sometimes humans can get in the way. That's why we've designed smart Player Bots that will cover your six, collect resources, and help build defenses. - Co-op and PvP: Fight evil hordes of armed toys with up to four players in cooperative mode or betray your little allies and face off in several classic competitive modes. - Progression: Choose your preferred difficulty and earn medals, unlock unique action figures, and customize your head, skin, and weapon. If you really want to show off, create a prestigious title with the Name Generator. - Big guns: You may be small, but you pack a big punch. Explode, melt and even disintegrate any toy that gets in your way. - Wave-based Hybrid: Not a fan of Tower Defense? Don't worry, Hypercharge is not a traditional TD game. Combines wave-based shooting with a simple defense build. Collect special buildable cards and build turrets, traps and walls. "The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and thematic derivatives of it, run by some of the most loyal and knowledgeable fans in the world. Some of our most important activities are the design of Army Men video games, unique modifications of existing games and MODs for other games. Follow us on our social networks for more exclusive content: - https://ArmyMen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB #Hypercharge #HyperchargeUnboxed #ArmyMen

Tag Your Squad – Ride Together, Rule the Roads There’s something electrifying about solo rides—the focus, the freedom, the silence. But let’s be honest, nothing compares to the thrill of riding with your squad. The synchronized throttles, the shared turns, the laughter over chai breaks, and that unspoken bond forged by the road—riding with your crew hits different. If you live for weekend escapes, mountain curves, or city rides that feel like a mini adventure, then it’s time to tag your squad, gear up, and rule the roads together. Whether you're part of a tight-knit riding group or assembling your dream crew, nothing says power like a pack of bikers riding in style and sync. Gear Up Like a Unit When your crew pulls up at a signal or takes over a stretch of highway, heads should turn—and not just because of your bikes. Matching or coordinated gear takes your group presence to the next level. From full-face helmets in a unified color scheme to riding jackets that echo a shared identity, gear is how your team makes a statement without saying a word. Helmets from brands like HJC, Arai, Shoei, and Ruroc not only offer premium safety but let your squad look like a force. Want that squad aesthetic? Go for textile jackets from Revit, Alpinestars, or Rynox that combine performance with visual edge. Match gloves, boots, and accessories—and your team looks like a coordinated machine, not just a group of riders. Ride with Comfort & Confidence Group rides are about endurance. You’ll cover long distances, change terrains, and face unpredictable conditions. That’s why comfort and reliability are key. Mesh-lined jackets for ventilation, hydration backpacks, intercom systems from Sena or Cardo for mid-ride jokes and alerts—gear up to enjoy the ride, not just survive it. With group comms, there's no need for risky hand signals. Warn about potholes, plan pit stops, or just vibe to shared playlists. And when it rains? Let your squad glide through the downpour with waterproof gear that keeps spirits high and backsides dry. Squad Goals? Safety First. Always. Your crew isn’t just a riding group—it’s a family. That means looking out for one another, starting with safety. DOT, ECE, or SNELL-certified helmets CE Level 2 body armor Proper boots and gloves Visibility gear for night rides No compromises. When everyone rides safe, everyone rides again. Squad Up at Bikegear.in At Bikegear.in, we’ve got everything your team needs to ride together in style, comfort, and safety. From matching helmets to group discounts on riding gear, we make sure your crew stays ready for every road. Pan India shipping Squad-size orders? Call +91 9610311313 Explore gear now at Bikegear.in

Threads of Enlightenment podcast. Host Ken Primus interviews expat CEO Richard Blank Threads of Enlightenment: Unlocking Your Best Self, is your gateway to discovering life-changing principles of self-development and growth. We dive into inspiring stories of resilience, healing, and transformation. From overcoming devastating challenges like mental illness, substance abuse, and financial loss to learning how to embrace your inner power, this podcast celebrates the indomitable human spirit. Tune in to learn actionable steps for overcoming fear and achieving your desired outcome. Whether you're battling anxiety or looking for guidance on personal growth, Threads of Enlightenment is here to inspire your journey. From Philly to Costa Rica: Watch how one man's bold move at 51 transformed his life and opened doors to unexpected dreams. Richard shares his inspiring journey of leaving Philadelphia behind to embrace a new chapter in Costa Rica, proving it's never too late to reinvent yourself. After building a successful life, Richard now explores new passions including writing children's books, art, and music. His story shows how stepping out of your comfort zone can lead to extraordinary opportunities and personal growth. Discover how this former Philadelphia native found purpose through giving back, creating a scholarship for language students, and embracing a simpler, more fulfilling lifestyle. Richard's journey reminds us that success isn't just about material wealth - it's about gratitude, continuous learning, and having the courage to follow your dreams, no matter your age. Join us for an authentic conversation about second chances, finding happiness in unexpected places, and the wisdom that comes from embracing both life's challenges and opportunities. Perfect for anyone considering a major life change or seeking inspiration to pursue their dreams. From leaving Philadelphia to building a thriving 150-person company in Costa Rica, this is the story of how taking a leap of faith led to creating something extraordinary. After working in call centers for 4 years, I saw an opportunity to build something different - a company focused on advanced communication, conflict management, and genuine human connection. Unlike massive corporate call centers, we've created an environment where employees aren't just numbers - they're part of a community where mentorship, growth, and second chances matter. With pinball machines, arcade games, and a culture that values personal development, we've proven that sometimes the best business decisions come from following an unconventional path. Join me as I share my 16-year journey of building a company that puts people first, the challenges of international business ownership, and why leaving my comfort zone in Philly was the best decision I ever made. Richard's leap of faith led to a life-changing adventure. Hear how this man from Philadelphia found love, purpose, and success after moving to Costa Rica on a whim. Richard shares his journey of learning Spanish, embracing a new culture, and building a thriving business. Discover the power of stepping out of your comfort zone and following your dreams. Richard discuss overcoming fears, seizing opportunities, and finding fulfillment in unexpected places. Get inspired to take your own leap of faith and create the life you've always wanted. Discover practical wisdom about cultural adaptation, language learning, and the courage it takes to chart your own path. Richard's story demonstrates how taking calculated risks and staying true to your passions can create a life more fulfilling than you ever imagined. Whether you're dreaming of living abroad, learning a new language, or simply seeking inspiration to make a bold life change, this episode offers valuable insights and motivation. Richard's journey shows that with dedication, cultural sensitivity, and an open heart, you can create success anywhere in the world. Takeaways Time is valuable and should be respected Compliments have the power to change someone's state Embracing new experiences and taking risks can lead to personal growth Learning a new language opens doors and allows for deeper connections Following your passion can lead to a fulfilling and meaningful life. Becoming a disciple and practicing discipline in daily life is powerful and trains the mind. Giving back to the community that has enriched your life is important. Simplicity and gratitude are key to finding happiness and fulfillment. Success is built on a million thank yous and the support of mentors and loved ones. Embrace challenges and setbacks as part of the journey and learn from them. CHAPTERS: 00:00 - Intro 02:02 - Serving Mankind: Purpose and Impact 04:06 - Family Background and Influence 09:28 - School Experience: Lessons and Growth 17:16 - Genesis of Spanish: Origins and Development 22:05 - Falling in Love: Personal Journey 27:18 - Adapting to Costa Rican Culture and Lifestyle 32:47 - Becoming a Disciple: Spiritual Growth 35:30 - Richard's Business Journey: Starting Out 41:10 - Employee Departure: Values and Expectations 43:15 - Unique Qualities: What Sets Us Apart 47:40 - Richard’s Heartbeat: Core Values 48:40 - Life After Retirement: Richard’s Plans 52:45 - Outro 54:07 - End Family Upbringing and Its Impact And when you walk in the space of being present, you notice things. So Richard, one of the things that we do here at Threads of Enlightenment, and I told you we go back in that time machine, You have done much, and I can't wait to get into all of that as we move through your life. One of the things that we do is revisit our starting point, if you will, that starting point and location, and we call it the family. We have mom and dad strangers, and you are a stranger, and you are put into this pod, as they say. And mom and dad is about to deposit some data into you based on their culture, their perception, all of these different things, their programming, their And they're going to begin to put some data information into you so that they want to help you out, as they say, so you can be that good man and that young man on this planet. What was your family like? Richard's High School Spanish Adventure That's a wonderful question. And before I tell you about my Renaissance period, I have to compliment your smooth move. My man, I love that last story. Hey man, one of the best things I did. Looking great. Would you put on some of the car? I mean, that's my man. Making moves. That was one of my smooth movements. We all definitely did learn something. Kind of like Mike DeMone with Rat and Fast Times at Richmond. Hi, Ken just taught us. I love it. Anyway. So I'm back in Northeast Philly at my proud Abington High School. And all of my friends were going to be doctors and lawyers and engineers and architects. And they had a plan. I had no plan except sports and girls and goofing around. But my favorite class was Spanish. And I don't know about you, but sometimes you got to get the like wake up call. And I got the chills. I said, if I'm the only one. that could speak Spanish out of all my friends. A, I could speak to the girls over there, you know, because they speak Spanish. And B, I might be able to get a job or put se habla espanol on a business card, which gives me an angle. But it wasn't the cute pat on the head parlor trick. My parents thought it was fleeting or a passing moment. The difference was the dedicated practice. I was not the best student. All right, let's be real. But the one class that I did above and beyond was Spanish. It wasn't cramming. It wasn't copying notes. It wasn't study groups. No, man, I was doing the Mr. Miyagi Danielson kicking on the beach. Really, no joke. I was watching the movies, reading the books. And I said, this is good. And I can build on it. And it's flexible because it's everywhere. There's tons of Spanish speakers in Philly and in the world. And every time that I would do my 5%, 7%, one word, maybe a sentence. Richard's Philosophy: Pay It Forward with Compliments That's quite simple. On the top of my list is paying it forward with sincere compliments. I don't need to be at one place at one time, one time a year. I can do it all day long. Compliment someone's hair, how they make a sandwich for you with extra pickles. Or somebody takes their time to do something right. It's very easy to give them reinforcements It moves them forward. It moves me forward. It's free. And it sticks. Because that could be the one thing that person needed that day to start that engine. Or really just to get them over the end zone and have a touchdown. And so I look for the thing that's not common, that's unique. So I'm paying closer attention than most that just glance over others. And so it's most importantly for me to make someone feel better about themselves that day. At least one thing out of 10, I can find that's good about them. And I don't know about you, but sometimes you got to get the like wake up call. And I got the chills. I said, if I'm the only one. that could speak Spanish out of all my friends. A, I could speak to the girls over there, you know, because they speak Spanish. And B, I might be able to get a job or put se habla espanol on a business card, which gives me an angle. But it wasn't the cute pat on the head parlor trick. My parents thought it was fleeting or a passing moment. The difference was the dedicated practice. I was not the best student. All right, let's be real. But the one class that I did above and beyond was Spanish. It wasn't cramming. It wasn't copying notes. It wasn't study groups. No, man, I was doing the Mr. Miyagi Danielson kicking on the beach. Really, no joke. I was watching the movies, reading the books. And I said, this is good. And I can build on it. And it's flexible because it's everywhere. There's tons of Spanish speakers in Philly and in the world. And every time that I would do my 5%, 7%, one word, maybe a sentence. The positive reinforcement that I got from a bilingual Spanish speaker, it was like a Mario coin. It wasn't a thousand, but it added up. They said, Richard, go, go, go, go. Here's a couple more words. Richard, let me balance your bike on the grammar here. Let me help you here. All I kept doing was expanding the base, expanding that base and growing. And so by the time I graduated, I had an intermediate level. https://youtu.be/3a237rFKdlw https://youtu.be/xxPBm_B-H-0 https://youtu.be/Mf648Pc9uNU https://youtu.be/h8tRuPqNNDY https://youtu.be/kh-S4pV3bws Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Ken Primus, Threads of Enlightenment podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KenPrimus #ThreadsofEnlightenmentpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

Threads of Enlightenment podcast. Host Ken Primus interviews expat CEO Richard Blank Threads of Enlightenment: Unlocking Your Best Self, is your gateway to discovering life-changing principles of self-development and growth. We dive into inspiring stories of resilience, healing, and transformation. From overcoming devastating challenges like mental illness, substance abuse, and financial loss to learning how to embrace your inner power, this podcast celebrates the indomitable human spirit. Tune in to learn actionable steps for overcoming fear and achieving your desired outcome. Whether you're battling anxiety or looking for guidance on personal growth, Threads of Enlightenment is here to inspire your journey. From Philly to Costa Rica: Watch how one man's bold move at 51 transformed his life and opened doors to unexpected dreams. Richard shares his inspiring journey of leaving Philadelphia behind to embrace a new chapter in Costa Rica, proving it's never too late to reinvent yourself. After building a successful life, Richard now explores new passions including writing children's books, art, and music. His story shows how stepping out of your comfort zone can lead to extraordinary opportunities and personal growth. Discover how this former Philadelphia native found purpose through giving back, creating a scholarship for language students, and embracing a simpler, more fulfilling lifestyle. Richard's journey reminds us that success isn't just about material wealth - it's about gratitude, continuous learning, and having the courage to follow your dreams, no matter your age. Join us for an authentic conversation about second chances, finding happiness in unexpected places, and the wisdom that comes from embracing both life's challenges and opportunities. Perfect for anyone considering a major life change or seeking inspiration to pursue their dreams. From leaving Philadelphia to building a thriving 150-person company in Costa Rica, this is the story of how taking a leap of faith led to creating something extraordinary. After working in call centers for 4 years, I saw an opportunity to build something different - a company focused on advanced communication, conflict management, and genuine human connection. Unlike massive corporate call centers, we've created an environment where employees aren't just numbers - they're part of a community where mentorship, growth, and second chances matter. With pinball machines, arcade games, and a culture that values personal development, we've proven that sometimes the best business decisions come from following an unconventional path. Join me as I share my 16-year journey of building a company that puts people first, the challenges of international business ownership, and why leaving my comfort zone in Philly was the best decision I ever made. Richard's leap of faith led to a life-changing adventure. Hear how this man from Philadelphia found love, purpose, and success after moving to Costa Rica on a whim. Richard shares his journey of learning Spanish, embracing a new culture, and building a thriving business. Discover the power of stepping out of your comfort zone and following your dreams. Richard discuss overcoming fears, seizing opportunities, and finding fulfillment in unexpected places. Get inspired to take your own leap of faith and create the life you've always wanted. Discover practical wisdom about cultural adaptation, language learning, and the courage it takes to chart your own path. Richard's story demonstrates how taking calculated risks and staying true to your passions can create a life more fulfilling than you ever imagined. Whether you're dreaming of living abroad, learning a new language, or simply seeking inspiration to make a bold life change, this episode offers valuable insights and motivation. Richard's journey shows that with dedication, cultural sensitivity, and an open heart, you can create success anywhere in the world. Takeaways Time is valuable and should be respected Compliments have the power to change someone's state Embracing new experiences and taking risks can lead to personal growth Learning a new language opens doors and allows for deeper connections Following your passion can lead to a fulfilling and meaningful life. Becoming a disciple and practicing discipline in daily life is powerful and trains the mind. Giving back to the community that has enriched your life is important. Simplicity and gratitude are key to finding happiness and fulfillment. Success is built on a million thank yous and the support of mentors and loved ones. Embrace challenges and setbacks as part of the journey and learn from them. CHAPTERS: 00:00 - Intro 02:02 - Serving Mankind: Purpose and Impact 04:06 - Family Background and Influence 09:28 - School Experience: Lessons and Growth 17:16 - Genesis of Spanish: Origins and Development 22:05 - Falling in Love: Personal Journey 27:18 - Adapting to Costa Rican Culture and Lifestyle 32:47 - Becoming a Disciple: Spiritual Growth 35:30 - Richard's Business Journey: Starting Out 41:10 - Employee Departure: Values and Expectations 43:15 - Unique Qualities: What Sets Us Apart 47:40 - Richard’s Heartbeat: Core Values 48:40 - Life After Retirement: Richard’s Plans 52:45 - Outro 54:07 - End Family Upbringing and Its Impact And when you walk in the space of being present, you notice things. So Richard, one of the things that we do here at Threads of Enlightenment, and I told you we go back in that time machine, You have done much, and I can't wait to get into all of that as we move through your life. One of the things that we do is revisit our starting point, if you will, that starting point and location, and we call it the family. We have mom and dad strangers, and you are a stranger, and you are put into this pod, as they say. And mom and dad is about to deposit some data into you based on their culture, their perception, all of these different things, their programming, their And they're going to begin to put some data information into you so that they want to help you out, as they say, so you can be that good man and that young man on this planet. What was your family like? Richard's High School Spanish Adventure That's a wonderful question. And before I tell you about my Renaissance period, I have to compliment your smooth move. My man, I love that last story. Hey man, one of the best things I did. Looking great. Would you put on some of the car? I mean, that's my man. Making moves. That was one of my smooth movements. We all definitely did learn something. Kind of like Mike DeMone with Rat and Fast Times at Richmond. Hi, Ken just taught us. I love it. Anyway. So I'm back in Northeast Philly at my proud Abington High School. And all of my friends were going to be doctors and lawyers and engineers and architects. And they had a plan. I had no plan except sports and girls and goofing around. But my favorite class was Spanish. And I don't know about you, but sometimes you got to get the like wake up call. And I got the chills. I said, if I'm the only one. that could speak Spanish out of all my friends. A, I could speak to the girls over there, you know, because they speak Spanish. And B, I might be able to get a job or put se habla espanol on a business card, which gives me an angle. But it wasn't the cute pat on the head parlor trick. My parents thought it was fleeting or a passing moment. The difference was the dedicated practice. I was not the best student. All right, let's be real. But the one class that I did above and beyond was Spanish. It wasn't cramming. It wasn't copying notes. It wasn't study groups. No, man, I was doing the Mr. Miyagi Danielson kicking on the beach. Really, no joke. I was watching the movies, reading the books. And I said, this is good. And I can build on it. And it's flexible because it's everywhere. There's tons of Spanish speakers in Philly and in the world. And every time that I would do my 5%, 7%, one word, maybe a sentence. Richard's Philosophy: Pay It Forward with Compliments That's quite simple. On the top of my list is paying it forward with sincere compliments. I don't need to be at one place at one time, one time a year. I can do it all day long. Compliment someone's hair, how they make a sandwich for you with extra pickles. Or somebody takes their time to do something right. It's very easy to give them reinforcements It moves them forward. It moves me forward. It's free. And it sticks. Because that could be the one thing that person needed that day to start that engine. Or really just to get them over the end zone and have a touchdown. And so I look for the thing that's not common, that's unique. So I'm paying closer attention than most that just glance over others. And so it's most importantly for me to make someone feel better about themselves that day. At least one thing out of 10, I can find that's good about them. And I don't know about you, but sometimes you got to get the like wake up call. And I got the chills. I said, if I'm the only one. that could speak Spanish out of all my friends. A, I could speak to the girls over there, you know, because they speak Spanish. And B, I might be able to get a job or put se habla espanol on a business card, which gives me an angle. But it wasn't the cute pat on the head parlor trick. My parents thought it was fleeting or a passing moment. The difference was the dedicated practice. I was not the best student. All right, let's be real. But the one class that I did above and beyond was Spanish. It wasn't cramming. It wasn't copying notes. It wasn't study groups. No, man, I was doing the Mr. Miyagi Danielson kicking on the beach. Really, no joke. I was watching the movies, reading the books. And I said, this is good. And I can build on it. And it's flexible because it's everywhere. There's tons of Spanish speakers in Philly and in the world. And every time that I would do my 5%, 7%, one word, maybe a sentence. The positive reinforcement that I got from a bilingual Spanish speaker, it was like a Mario coin. It wasn't a thousand, but it added up. They said, Richard, go, go, go, go. Here's a couple more words. Richard, let me balance your bike on the grammar here. Let me help you here. All I kept doing was expanding the base, expanding that base and growing. And so by the time I graduated, I had an intermediate level. https://youtu.be/3a237rFKdlw https://youtu.be/xxPBm_B-H-0 https://youtu.be/Mf648Pc9uNU https://youtu.be/h8tRuPqNNDY https://youtu.be/kh-S4pV3bws Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Ken Primus, Threads of Enlightenment podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KenPrimus #ThreadsofEnlightenmentpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

Threads of Enlightenment podcast. Host Ken Primus interviews expat CEO Richard Blank Threads of Enlightenment: Unlocking Your Best Self, is your gateway to discovering life-changing principles of self-development and growth. We dive into inspiring stories of resilience, healing, and transformation. From overcoming devastating challenges like mental illness, substance abuse, and financial loss to learning how to embrace your inner power, this podcast celebrates the indomitable human spirit. Tune in to learn actionable steps for overcoming fear and achieving your desired outcome. Whether you're battling anxiety or looking for guidance on personal growth, Threads of Enlightenment is here to inspire your journey. From Philly to Costa Rica: Watch how one man's bold move at 51 transformed his life and opened doors to unexpected dreams. Richard shares his inspiring journey of leaving Philadelphia behind to embrace a new chapter in Costa Rica, proving it's never too late to reinvent yourself. After building a successful life, Richard now explores new passions including writing children's books, art, and music. His story shows how stepping out of your comfort zone can lead to extraordinary opportunities and personal growth. Discover how this former Philadelphia native found purpose through giving back, creating a scholarship for language students, and embracing a simpler, more fulfilling lifestyle. Richard's journey reminds us that success isn't just about material wealth - it's about gratitude, continuous learning, and having the courage to follow your dreams, no matter your age. Join us for an authentic conversation about second chances, finding happiness in unexpected places, and the wisdom that comes from embracing both life's challenges and opportunities. Perfect for anyone considering a major life change or seeking inspiration to pursue their dreams. From leaving Philadelphia to building a thriving 150-person company in Costa Rica, this is the story of how taking a leap of faith led to creating something extraordinary. After working in call centers for 4 years, I saw an opportunity to build something different - a company focused on advanced communication, conflict management, and genuine human connection. Unlike massive corporate call centers, we've created an environment where employees aren't just numbers - they're part of a community where mentorship, growth, and second chances matter. With pinball machines, arcade games, and a culture that values personal development, we've proven that sometimes the best business decisions come from following an unconventional path. Join me as I share my 16-year journey of building a company that puts people first, the challenges of international business ownership, and why leaving my comfort zone in Philly was the best decision I ever made. Richard's leap of faith led to a life-changing adventure. Hear how this man from Philadelphia found love, purpose, and success after moving to Costa Rica on a whim. Richard shares his journey of learning Spanish, embracing a new culture, and building a thriving business. Discover the power of stepping out of your comfort zone and following your dreams. Richard discuss overcoming fears, seizing opportunities, and finding fulfillment in unexpected places. Get inspired to take your own leap of faith and create the life you've always wanted. Discover practical wisdom about cultural adaptation, language learning, and the courage it takes to chart your own path. Richard's story demonstrates how taking calculated risks and staying true to your passions can create a life more fulfilling than you ever imagined. Whether you're dreaming of living abroad, learning a new language, or simply seeking inspiration to make a bold life change, this episode offers valuable insights and motivation. Richard's journey shows that with dedication, cultural sensitivity, and an open heart, you can create success anywhere in the world. Takeaways Time is valuable and should be respected Compliments have the power to change someone's state Embracing new experiences and taking risks can lead to personal growth Learning a new language opens doors and allows for deeper connections Following your passion can lead to a fulfilling and meaningful life. Becoming a disciple and practicing discipline in daily life is powerful and trains the mind. Giving back to the community that has enriched your life is important. Simplicity and gratitude are key to finding happiness and fulfillment. Success is built on a million thank yous and the support of mentors and loved ones. Embrace challenges and setbacks as part of the journey and learn from them. CHAPTERS: 00:00 - Intro 02:02 - Serving Mankind: Purpose and Impact 04:06 - Family Background and Influence 09:28 - School Experience: Lessons and Growth 17:16 - Genesis of Spanish: Origins and Development 22:05 - Falling in Love: Personal Journey 27:18 - Adapting to Costa Rican Culture and Lifestyle 32:47 - Becoming a Disciple: Spiritual Growth 35:30 - Richard's Business Journey: Starting Out 41:10 - Employee Departure: Values and Expectations 43:15 - Unique Qualities: What Sets Us Apart 47:40 - Richard’s Heartbeat: Core Values 48:40 - Life After Retirement: Richard’s Plans 52:45 - Outro 54:07 - End Family Upbringing and Its Impact And when you walk in the space of being present, you notice things. So Richard, one of the things that we do here at Threads of Enlightenment, and I told you we go back in that time machine, You have done much, and I can't wait to get into all of that as we move through your life. One of the things that we do is revisit our starting point, if you will, that starting point and location, and we call it the family. We have mom and dad strangers, and you are a stranger, and you are put into this pod, as they say. And mom and dad is about to deposit some data into you based on their culture, their perception, all of these different things, their programming, their And they're going to begin to put some data information into you so that they want to help you out, as they say, so you can be that good man and that young man on this planet. What was your family like? Richard's High School Spanish Adventure That's a wonderful question. And before I tell you about my Renaissance period, I have to compliment your smooth move. My man, I love that last story. Hey man, one of the best things I did. Looking great. Would you put on some of the car? I mean, that's my man. Making moves. That was one of my smooth movements. We all definitely did learn something. Kind of like Mike DeMone with Rat and Fast Times at Richmond. Hi, Ken just taught us. I love it. Anyway. So I'm back in Northeast Philly at my proud Abington High School. And all of my friends were going to be doctors and lawyers and engineers and architects. And they had a plan. I had no plan except sports and girls and goofing around. But my favorite class was Spanish. And I don't know about you, but sometimes you got to get the like wake up call. And I got the chills. I said, if I'm the only one. that could speak Spanish out of all my friends. A, I could speak to the girls over there, you know, because they speak Spanish. And B, I might be able to get a job or put se habla espanol on a business card, which gives me an angle. But it wasn't the cute pat on the head parlor trick. My parents thought it was fleeting or a passing moment. The difference was the dedicated practice. I was not the best student. All right, let's be real. But the one class that I did above and beyond was Spanish. It wasn't cramming. It wasn't copying notes. It wasn't study groups. No, man, I was doing the Mr. Miyagi Danielson kicking on the beach. Really, no joke. I was watching the movies, reading the books. And I said, this is good. And I can build on it. And it's flexible because it's everywhere. There's tons of Spanish speakers in Philly and in the world. And every time that I would do my 5%, 7%, one word, maybe a sentence. Richard's Philosophy: Pay It Forward with Compliments That's quite simple. On the top of my list is paying it forward with sincere compliments. I don't need to be at one place at one time, one time a year. I can do it all day long. Compliment someone's hair, how they make a sandwich for you with extra pickles. Or somebody takes their time to do something right. It's very easy to give them reinforcements It moves them forward. It moves me forward. It's free. And it sticks. Because that could be the one thing that person needed that day to start that engine. Or really just to get them over the end zone and have a touchdown. And so I look for the thing that's not common, that's unique. So I'm paying closer attention than most that just glance over others. And so it's most importantly for me to make someone feel better about themselves that day. At least one thing out of 10, I can find that's good about them. And I don't know about you, but sometimes you got to get the like wake up call. And I got the chills. I said, if I'm the only one. that could speak Spanish out of all my friends. A, I could speak to the girls over there, you know, because they speak Spanish. And B, I might be able to get a job or put se habla espanol on a business card, which gives me an angle. But it wasn't the cute pat on the head parlor trick. My parents thought it was fleeting or a passing moment. The difference was the dedicated practice. I was not the best student. All right, let's be real. But the one class that I did above and beyond was Spanish. It wasn't cramming. It wasn't copying notes. It wasn't study groups. No, man, I was doing the Mr. Miyagi Danielson kicking on the beach. Really, no joke. I was watching the movies, reading the books. And I said, this is good. And I can build on it. And it's flexible because it's everywhere. There's tons of Spanish speakers in Philly and in the world. And every time that I would do my 5%, 7%, one word, maybe a sentence. The positive reinforcement that I got from a bilingual Spanish speaker, it was like a Mario coin. It wasn't a thousand, but it added up. They said, Richard, go, go, go, go. Here's a couple more words. Richard, let me balance your bike on the grammar here. Let me help you here. All I kept doing was expanding the base, expanding that base and growing. And so by the time I graduated, I had an intermediate level. https://youtu.be/3a237rFKdlw https://youtu.be/xxPBm_B-H-0 https://youtu.be/Mf648Pc9uNU https://youtu.be/h8tRuPqNNDY https://youtu.be/kh-S4pV3bws Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Ken Primus, Threads of Enlightenment podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KenPrimus #ThreadsofEnlightenmentpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

Threads of Enlightenment podcast. Host Ken Primus interviews expat CEO Richard Blank Threads of Enlightenment: Unlocking Your Best Self, is your gateway to discovering life-changing principles of self-development and growth. We dive into inspiring stories of resilience, healing, and transformation. From overcoming devastating challenges like mental illness, substance abuse, and financial loss to learning how to embrace your inner power, this podcast celebrates the indomitable human spirit. Tune in to learn actionable steps for overcoming fear and achieving your desired outcome. Whether you're battling anxiety or looking for guidance on personal growth, Threads of Enlightenment is here to inspire your journey. From Philly to Costa Rica: Watch how one man's bold move at 51 transformed his life and opened doors to unexpected dreams. Richard shares his inspiring journey of leaving Philadelphia behind to embrace a new chapter in Costa Rica, proving it's never too late to reinvent yourself. After building a successful life, Richard now explores new passions including writing children's books, art, and music. His story shows how stepping out of your comfort zone can lead to extraordinary opportunities and personal growth. Discover how this former Philadelphia native found purpose through giving back, creating a scholarship for language students, and embracing a simpler, more fulfilling lifestyle. Richard's journey reminds us that success isn't just about material wealth - it's about gratitude, continuous learning, and having the courage to follow your dreams, no matter your age. Join us for an authentic conversation about second chances, finding happiness in unexpected places, and the wisdom that comes from embracing both life's challenges and opportunities. Perfect for anyone considering a major life change or seeking inspiration to pursue their dreams. From leaving Philadelphia to building a thriving 150-person company in Costa Rica, this is the story of how taking a leap of faith led to creating something extraordinary. After working in call centers for 4 years, I saw an opportunity to build something different - a company focused on advanced communication, conflict management, and genuine human connection. Unlike massive corporate call centers, we've created an environment where employees aren't just numbers - they're part of a community where mentorship, growth, and second chances matter. With pinball machines, arcade games, and a culture that values personal development, we've proven that sometimes the best business decisions come from following an unconventional path. Join me as I share my 16-year journey of building a company that puts people first, the challenges of international business ownership, and why leaving my comfort zone in Philly was the best decision I ever made. Richard's leap of faith led to a life-changing adventure. Hear how this man from Philadelphia found love, purpose, and success after moving to Costa Rica on a whim. Richard shares his journey of learning Spanish, embracing a new culture, and building a thriving business. Discover the power of stepping out of your comfort zone and following your dreams. Richard discuss overcoming fears, seizing opportunities, and finding fulfillment in unexpected places. Get inspired to take your own leap of faith and create the life you've always wanted. Discover practical wisdom about cultural adaptation, language learning, and the courage it takes to chart your own path. Richard's story demonstrates how taking calculated risks and staying true to your passions can create a life more fulfilling than you ever imagined. Whether you're dreaming of living abroad, learning a new language, or simply seeking inspiration to make a bold life change, this episode offers valuable insights and motivation. Richard's journey shows that with dedication, cultural sensitivity, and an open heart, you can create success anywhere in the world. Takeaways Time is valuable and should be respected Compliments have the power to change someone's state Embracing new experiences and taking risks can lead to personal growth Learning a new language opens doors and allows for deeper connections Following your passion can lead to a fulfilling and meaningful life. Becoming a disciple and practicing discipline in daily life is powerful and trains the mind. Giving back to the community that has enriched your life is important. Simplicity and gratitude are key to finding happiness and fulfillment. Success is built on a million thank yous and the support of mentors and loved ones. Embrace challenges and setbacks as part of the journey and learn from them. CHAPTERS: 00:00 - Intro 02:02 - Serving Mankind: Purpose and Impact 04:06 - Family Background and Influence 09:28 - School Experience: Lessons and Growth 17:16 - Genesis of Spanish: Origins and Development 22:05 - Falling in Love: Personal Journey 27:18 - Adapting to Costa Rican Culture and Lifestyle 32:47 - Becoming a Disciple: Spiritual Growth 35:30 - Richard's Business Journey: Starting Out 41:10 - Employee Departure: Values and Expectations 43:15 - Unique Qualities: What Sets Us Apart 47:40 - Richard’s Heartbeat: Core Values 48:40 - Life After Retirement: Richard’s Plans 52:45 - Outro 54:07 - End Family Upbringing and Its Impact And when you walk in the space of being present, you notice things. So Richard, one of the things that we do here at Threads of Enlightenment, and I told you we go back in that time machine, You have done much, and I can't wait to get into all of that as we move through your life. One of the things that we do is revisit our starting point, if you will, that starting point and location, and we call it the family. We have mom and dad strangers, and you are a stranger, and you are put into this pod, as they say. And mom and dad is about to deposit some data into you based on their culture, their perception, all of these different things, their programming, their And they're going to begin to put some data information into you so that they want to help you out, as they say, so you can be that good man and that young man on this planet. What was your family like? Richard's High School Spanish Adventure That's a wonderful question. And before I tell you about my Renaissance period, I have to compliment your smooth move. My man, I love that last story. Hey man, one of the best things I did. Looking great. Would you put on some of the car? I mean, that's my man. Making moves. That was one of my smooth movements. We all definitely did learn something. Kind of like Mike DeMone with Rat and Fast Times at Richmond. Hi, Ken just taught us. I love it. Anyway. So I'm back in Northeast Philly at my proud Abington High School. And all of my friends were going to be doctors and lawyers and engineers and architects. And they had a plan. I had no plan except sports and girls and goofing around. But my favorite class was Spanish. And I don't know about you, but sometimes you got to get the like wake up call. And I got the chills. I said, if I'm the only one. that could speak Spanish out of all my friends. A, I could speak to the girls over there, you know, because they speak Spanish. And B, I might be able to get a job or put se habla espanol on a business card, which gives me an angle. But it wasn't the cute pat on the head parlor trick. My parents thought it was fleeting or a passing moment. The difference was the dedicated practice. I was not the best student. All right, let's be real. But the one class that I did above and beyond was Spanish. It wasn't cramming. It wasn't copying notes. It wasn't study groups. No, man, I was doing the Mr. Miyagi Danielson kicking on the beach. Really, no joke. I was watching the movies, reading the books. And I said, this is good. And I can build on it. And it's flexible because it's everywhere. There's tons of Spanish speakers in Philly and in the world. And every time that I would do my 5%, 7%, one word, maybe a sentence. Richard's Philosophy: Pay It Forward with Compliments That's quite simple. On the top of my list is paying it forward with sincere compliments. I don't need to be at one place at one time, one time a year. I can do it all day long. Compliment someone's hair, how they make a sandwich for you with extra pickles. Or somebody takes their time to do something right. It's very easy to give them reinforcements It moves them forward. It moves me forward. It's free. And it sticks. Because that could be the one thing that person needed that day to start that engine. Or really just to get them over the end zone and have a touchdown. And so I look for the thing that's not common, that's unique. So I'm paying closer attention than most that just glance over others. And so it's most importantly for me to make someone feel better about themselves that day. At least one thing out of 10, I can find that's good about them. And I don't know about you, but sometimes you got to get the like wake up call. And I got the chills. I said, if I'm the only one. that could speak Spanish out of all my friends. A, I could speak to the girls over there, you know, because they speak Spanish. And B, I might be able to get a job or put se habla espanol on a business card, which gives me an angle. But it wasn't the cute pat on the head parlor trick. My parents thought it was fleeting or a passing moment. The difference was the dedicated practice. I was not the best student. All right, let's be real. But the one class that I did above and beyond was Spanish. It wasn't cramming. It wasn't copying notes. It wasn't study groups. No, man, I was doing the Mr. Miyagi Danielson kicking on the beach. Really, no joke. I was watching the movies, reading the books. And I said, this is good. And I can build on it. And it's flexible because it's everywhere. There's tons of Spanish speakers in Philly and in the world. And every time that I would do my 5%, 7%, one word, maybe a sentence. The positive reinforcement that I got from a bilingual Spanish speaker, it was like a Mario coin. It wasn't a thousand, but it added up. They said, Richard, go, go, go, go. Here's a couple more words. Richard, let me balance your bike on the grammar here. Let me help you here. All I kept doing was expanding the base, expanding that base and growing. And so by the time I graduated, I had an intermediate level. https://youtu.be/3a237rFKdlw https://youtu.be/xxPBm_B-H-0 https://youtu.be/Mf648Pc9uNU https://youtu.be/h8tRuPqNNDY https://youtu.be/kh-S4pV3bws Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Ken Primus, Threads of Enlightenment podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KenPrimus #ThreadsofEnlightenmentpodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

This battlefield comes preheated. Stay out of the oven!. The Mighty Widow in her formidable armor doing what she can against Major Evil forces Hypercharge: Unboxed is a classic-style third- and first-person shooter inspired by Toy Story, Small Soldiers, and Army Men. It focuses on wave-based shooting with defense building mechanics. You must complete Sergeant Max Ammo's mission and prevent the HYPER-CORE from being destroyed. --- Main features: - Single Player: Sometimes humans can get in the way. That's why we've designed smart Player Bots that will cover your six, collect resources, and help build defenses. - Co-op and PvP: Fight evil hordes of armed toys with up to four players in cooperative mode or betray your little allies and face off in several classic competitive modes. - Progression: Choose your preferred difficulty and earn medals, unlock unique action figures, and customize your head, skin, and weapon. If you really want to show off, create a prestigious title with the Name Generator. - Big guns: You may be small, but you pack a big punch. Explode, melt and even disintegrate any toy that gets in your way. - Wave-based Hybrid: Not a fan of Tower Defense? Don't worry, Hypercharge is not a traditional TD game. Combines wave-based shooting with a simple defense build. Collect special buildable cards and build turrets, traps and walls. "The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and thematic derivatives of it, run by some of the most loyal and knowledgeable fans in the world. Some of our most important activities are the design of Army Men video games, unique modifications of existing games and MODs for other games. Follow us on our social networks for more exclusive content: - https://armymen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB #Hypercharge #HyperchargeUnboxed #ArmyMen

This battlefield comes preheated. Stay out of the oven!. The Mighty Widow in her formidable armor doing what she can against Major Evil forces Hypercharge: Unboxed is a classic-style third- and first-person shooter inspired by Toy Story, Small Soldiers, and Army Men. It focuses on wave-based shooting with defense building mechanics. You must complete Sergeant Max Ammo's mission and prevent the HYPER-CORE from being destroyed. --- Main features: - Single Player: Sometimes humans can get in the way. That's why we've designed smart Player Bots that will cover your six, collect resources, and help build defenses. - Co-op and PvP: Fight evil hordes of armed toys with up to four players in cooperative mode or betray your little allies and face off in several classic competitive modes. - Progression: Choose your preferred difficulty and earn medals, unlock unique action figures, and customize your head, skin, and weapon. If you really want to show off, create a prestigious title with the Name Generator. - Big guns: You may be small, but you pack a big punch. Explode, melt and even disintegrate any toy that gets in your way. - Wave-based Hybrid: Not a fan of Tower Defense? Don't worry, Hypercharge is not a traditional TD game. Combines wave-based shooting with a simple defense build. Collect special buildable cards and build turrets, traps and walls. "The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and thematic derivatives of it, run by some of the most loyal and knowledgeable fans in the world. Some of our most important activities are the design of Army Men video games, unique modifications of existing games and MODs for other games. Follow us on our social networks for more exclusive content: - https://armymen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB #Hypercharge #HyperchargeUnboxed #ArmyMen #ActionFigures #ToyWar

Army Men 2 - Training Camp (Bootcamp). Comments in Spanish. In Army Men and Army Men 3D, the commander of the Tan army, Plastro, invades Green territory. Sarge fights against the Tan forces and, at the end of the game, discovers a strange portal, which he enters, ending up in a gigantic kitchen. The game Army Men 2 begins with a massive Tan force, including Plastro himself, chasing him through the portal. Major Mylar betrays Plastro, destroys the portal upon entering, and takes control of the army and Tan territories when Plastro is presumed missing. Army Men II is a real-time tactics (RTS) game developed and published by The 3DO Company for Microsoft Windows and Game Boy Color. The game differs from the first installment in that it features battles in both the "Real World" and the "Plastic World." It was also the first to introduce the concept of portals between the Real World and their world (Plastic World), a theme that was expanded upon in later games. It is the sequel to both PC Army Men and Army Men 3D for PlayStation 1 (which had the same storyline as Army Men 1). Follow us on our social networks for more exclusive content: - https://ArmyMen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB "The Army Men Videogames Channel" is a YouTube channel exclusively specialized in the Army Men franchise and its thematic derivatives, run by some of the most loyal and knowledgeable fans in the world. Some of our most important activities are Army Men game design, unique modifications of existing games, and MODs for other games. #ArmyMen #ArmyMen2 #ArmyMenII #ArmyMenTwo

Ride with Grace – Style, Comfort & Safety on Every Journey Every journey tells a story and how you ride says a lot about who you are. Whether it’s a city commute, a weekend road trip, or a ride into the mountains, true riders know that the experience isn't just about speed or distance it's about how you ride. It's about riding with grace a perfect blend of style, comfort, and safety that turns every kilometer into a statement. So if you're the kind of rider who values smooth control, refined gear, and looking sharp while staying protected, it’s time to upgrade. Ride with grace, ride with purpose and gear up the right way with premium motorcycle gear online in India. Style That Speaks Volumes When you arrive at a meeting with gear, there's a certain impact that attracts attention. Your riding style should reflect your individuality, from striking designs to elegant finishes. Alpinestars, Rynox, Revit, and Dainese are just a few of the brands that have perfected the art of functional design by fusing performance apparel with urban edge. Today's motorcycle gear allows you to show off your style without sacrificing protection whether you want leather jackets with aggressive cuts or textile options for adaptability when touring. Riding denim, armored joggers, or technical pants no more sacrificing street style for road safety. And when it comes to footwear, boots from TCX, Sidi, or Forma offer that blend of comfort and cool that lets you ride all day and walk off like a pro. Comfort That Keeps You Going Long rides, varying climates, and unpredictable roads India throws a lot at its riders. That’s why comfort is non-negotiable. Look for jackets with mesh panels, waterproof liners, or thermal layers, depending on your terrain. Ventilated gloves, neck gaiters, and ergonomic armor placement can make hours on the saddle feel like a breeze. Even add-on accessories like Bluetooth communication systems from Sena or Cardo help you stay connected and entertained on the go without ever taking your hands off the bars. Safety That’s Non-Negotiable Graceful riding doesn’t mean riding soft it means riding smart. And that begins with wearing the right protection. A full-face helmet like the Shoei X-SPR Pro, HJC RPHA 1, Arai RX-7V, or Ruroc Atlas 4.0 doesn’t just shield you it boosts confidence. Look for ECE, DOT, or SNELL certifications when choosing your lid. Internal padding, emergency cheek pads, and anti-fog visors make a huge difference, especially on long rides. Pair it with CE Level 2 armor in your jacket and pants, and you’re not just safe you’re ready for anything. Shop Smart at Bikegear.in At Bikegear.in, we’ve curated gear for riders who don’t just want protection they want the whole package. Our inventory is loaded with high-performance riding gear that keeps you stylish, comfortable, and road-ready. Fast, PAN India delivery Need expert sizing help? Call us at +91 9610311313 Shop premium gear now at Bikegear.in Ride with grace. Look sharp. Stay safe. Your next journey deserves gear that’s as refined as your riding style.

The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. Paula Chiocchi, president and CEO of Outward Media, Inc. (OMI), is a marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Advice for Selecting a Call Center What kind of advice would you give for people in searching for a call center, whether outbound or inbound? Good cop and bad cop. Let's go bad cop first. You got to make sure that they are a company that follows all legal laws. I follow all business and banking laws in the United States with my company that's out of Florida. They in turn hire my company in Costa Rica, which follows all the labor laws here. I'm not going to be a fall guy for anybody. I'm a guest here. I have to pay the Caja. I got to do the Aguinaldo. I got to pay everything. And it costs money to run a business overseas. There's benefits to it. But then again, I'm not here to hide away. Google me Handling Difficult Calls with Empathy And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go out of someone's ears? I do. I have a profanity rule. If they curse at you, Paula, they get a warning. They do it a second time, you can hang up. But if they're venting and they're getting it out, I'll let you do it. And then I'm going to give you some Philly guilt. I'm going to go, hey, Paolo, you done yet? You want to curse some more? And you go, Richard, I'm so sorry. I go, may we begin again? And you say, yes, we may. And then look at that sort of foundation. Now you have a client for life. And that's how you're training your people. It's maturity. Yeah. You can't take it personal. And you think about it. You're speaking to someone's worst day. Something broke. For an example, we work with a law firm. So we do level one intake coordinators for wrongful termination and disability. So imagine that extended empathy when people are calling us after they've been fired. And so we can cradle these calls. And I think those specific soft skills are the things some people might be lacking today. Introduction and Impact of Call Centers Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the Marketing Vanguard Leading Voices in B2B Innovation podcast. Today, we are fortunate to have Richard Blank. Richard is the president and bilingual, I want to get this right, bilingual telemarketing trainer at the Costa Rica Call Center. Welcome, Richard. So happy to be with you and your audience today. And I was just telling Richard that I'm jealous that I haven't been to Costa Rica. So Richard's an expert in all things telemarketing, telemarketing and call centers. And so we're going to ask him a few questions today and get his expertise. Richard, at what point in the marketing to sales pipeline do you see call centers having the greatest impact? And how do you define that sweet spot between MQL and SQL? Well, I believe that A.I., a computer can never replace empathy. They can't give you a hug. And so you will use it for gathering and to make things easier, bring it to the 10 yard line, so to speak. But you and I need to bring that ball into the end zone. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA https://youtu.be/w8aGC09Yy-4 https://youtu.be/MZT8pkqrdDo Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence PodcastPaula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending As a B2B business leader and data innovator my work has led to dramatic increases in both revenue and digital marketing campaign ROI for hundreds of Fortune 2000 and midmarket firms. I’ve driven nearly $300 million in revenue for a single Fortune 500 client in one year. My priority is to deliver more desirable business outcomes -- using accurate high-quality data to fuel success for Omni-channel digital marketing campaigns. OMI’s mission is to turn data into revenue and results. We use our database of more than 20+ million businesses and 145+ million B2BC contacts—which include email addresses and digital IDs backed by the industry’s first 95% email validity guarantee. Since 1998, I’ve made a name for myself as an award-winning B2B marketing innovator – and the driving force behind the world’s largest SMB database. The fast pace of business has been a constant in my career. That’s why it’s been important for me to create balance. My love of Asian art has influenced a Zen attitude that drives my approach to problem solving in both my business and my personal life. The philosophy I share with my team and business partners and clients is to speak up when something isn’t right so that, together, we can fix it. As a military brat, I was exposed to many places, peoples and cultures. That stopped at 21 with the death of my father. Still in college, I helped my mother reengineer her life and learned self-reliance and responsibility that cannot be taught in a classroom. Running a business is exhilarating but also filled with challenges. So, sharing my expertise and the lessons I’ve learned is important to me. I take every opportunity to mentor new entrepreneurs and those just getting started in their careers--to give them advice and encouragement and guide them on a path to success. It’s also why I write: for our company blog, Forbes Advisory Circle, and other outlets. If you could ask me one thing, what would that be? Take a moment and message me. Paula Chiocchi, CEO and founder of OMI, is an award-winning marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Our Story If a business wants to grow, it needs to find new customers. Since our founding in 1998, OMI has been dedicated to empowering companies to do just that. Connect with your ideal prospects using our high-quality B2B2C data. Add accuracy, precision targeting, and scale to your modern digital marketing initiatives. Our Data Our master B2B database contains omni-channel marketing data including verified business email addresses with 95% validity, on average. Leveraging multiple data sources and proprietary matching and quality algorithms, we provide the freshest contact data in the industry to ensure you achieve optimal marketing results. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheB2BInfluencePodcast #PaulaChiocchi #TheMarketingVanguard #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Value of Personal Touch in Customer Service And so when we used to leave very detailed voice messages, And do really good tailor made emails. We almost not only matched a conversion ratio but sometimes exceeded it because more people prefer that non voice so we almost had to make that sort of adjustment and then went into other sort of phone call so That's the way that I see it. But it is a means to an end. And people like myself, I would rather call you than text. And if I'm calling a company, I'm going to press zero so I can speak with somebody. And so I do believe that there will be a market for my type of services. I think there is, right? Yeah. Look what Hollywood did. They all hate telemarketers. Do you hate us more than used car salesmen? Look what they've done to us. But think about customer service. I had an experience recently where I bought something and it didn't get delivered and then they wouldn't answer the emails. There was no chat. There was no phone number. And it was a less expensive price than another website, but I didn't get any service. So I canceled and I paid more at a different website because there was some service involved in it. Sometimes people want to talk to somebody, at least I do.

The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. Paula Chiocchi, president and CEO of Outward Media, Inc. (OMI), is a marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Advice for Selecting a Call Center What kind of advice would you give for people in searching for a call center, whether outbound or inbound? Good cop and bad cop. Let's go bad cop first. You got to make sure that they are a company that follows all legal laws. I follow all business and banking laws in the United States with my company that's out of Florida. They in turn hire my company in Costa Rica, which follows all the labor laws here. I'm not going to be a fall guy for anybody. I'm a guest here. I have to pay the Caja. I got to do the Aguinaldo. I got to pay everything. And it costs money to run a business overseas. There's benefits to it. But then again, I'm not here to hide away. Google me Handling Difficult Calls with Empathy And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go out of someone's ears? I do. I have a profanity rule. If they curse at you, Paula, they get a warning. They do it a second time, you can hang up. But if they're venting and they're getting it out, I'll let you do it. And then I'm going to give you some Philly guilt. I'm going to go, hey, Paolo, you done yet? You want to curse some more? And you go, Richard, I'm so sorry. I go, may we begin again? And you say, yes, we may. And then look at that sort of foundation. Now you have a client for life. And that's how you're training your people. It's maturity. Yeah. You can't take it personal. And you think about it. You're speaking to someone's worst day. Something broke. For an example, we work with a law firm. So we do level one intake coordinators for wrongful termination and disability. So imagine that extended empathy when people are calling us after they've been fired. And so we can cradle these calls. And I think those specific soft skills are the things some people might be lacking today. Introduction and Impact of Call Centers Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the Marketing Vanguard Leading Voices in B2B Innovation podcast. Today, we are fortunate to have Richard Blank. Richard is the president and bilingual, I want to get this right, bilingual telemarketing trainer at the Costa Rica Call Center. Welcome, Richard. So happy to be with you and your audience today. And I was just telling Richard that I'm jealous that I haven't been to Costa Rica. So Richard's an expert in all things telemarketing, telemarketing and call centers. And so we're going to ask him a few questions today and get his expertise. Richard, at what point in the marketing to sales pipeline do you see call centers having the greatest impact? And how do you define that sweet spot between MQL and SQL? Well, I believe that A.I., a computer can never replace empathy. They can't give you a hug. And so you will use it for gathering and to make things easier, bring it to the 10 yard line, so to speak. But you and I need to bring that ball into the end zone. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA https://youtu.be/w8aGC09Yy-4 https://youtu.be/MZT8pkqrdDo Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence PodcastPaula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending As a B2B business leader and data innovator my work has led to dramatic increases in both revenue and digital marketing campaign ROI for hundreds of Fortune 2000 and midmarket firms. I’ve driven nearly $300 million in revenue for a single Fortune 500 client in one year. My priority is to deliver more desirable business outcomes -- using accurate high-quality data to fuel success for Omni-channel digital marketing campaigns. OMI’s mission is to turn data into revenue and results. We use our database of more than 20+ million businesses and 145+ million B2BC contacts—which include email addresses and digital IDs backed by the industry’s first 95% email validity guarantee. Since 1998, I’ve made a name for myself as an award-winning B2B marketing innovator – and the driving force behind the world’s largest SMB database. The fast pace of business has been a constant in my career. That’s why it’s been important for me to create balance. My love of Asian art has influenced a Zen attitude that drives my approach to problem solving in both my business and my personal life. The philosophy I share with my team and business partners and clients is to speak up when something isn’t right so that, together, we can fix it. As a military brat, I was exposed to many places, peoples and cultures. That stopped at 21 with the death of my father. Still in college, I helped my mother reengineer her life and learned self-reliance and responsibility that cannot be taught in a classroom. Running a business is exhilarating but also filled with challenges. So, sharing my expertise and the lessons I’ve learned is important to me. I take every opportunity to mentor new entrepreneurs and those just getting started in their careers--to give them advice and encouragement and guide them on a path to success. It’s also why I write: for our company blog, Forbes Advisory Circle, and other outlets. If you could ask me one thing, what would that be? Take a moment and message me. Paula Chiocchi, CEO and founder of OMI, is an award-winning marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Our Story If a business wants to grow, it needs to find new customers. Since our founding in 1998, OMI has been dedicated to empowering companies to do just that. Connect with your ideal prospects using our high-quality B2B2C data. Add accuracy, precision targeting, and scale to your modern digital marketing initiatives. Our Data Our master B2B database contains omni-channel marketing data including verified business email addresses with 95% validity, on average. Leveraging multiple data sources and proprietary matching and quality algorithms, we provide the freshest contact data in the industry to ensure you achieve optimal marketing results. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheB2BInfluencePodcast #PaulaChiocchi #TheMarketingVanguard #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Value of Personal Touch in Customer Service And so when we used to leave very detailed voice messages, And do really good tailor made emails. We almost not only matched a conversion ratio but sometimes exceeded it because more people prefer that non voice so we almost had to make that sort of adjustment and then went into other sort of phone call so That's the way that I see it. But it is a means to an end. And people like myself, I would rather call you than text. And if I'm calling a company, I'm going to press zero so I can speak with somebody. And so I do believe that there will be a market for my type of services. I think there is, right? Yeah. Look what Hollywood did. They all hate telemarketers. Do you hate us more than used car salesmen? Look what they've done to us. But think about customer service. I had an experience recently where I bought something and it didn't get delivered and then they wouldn't answer the emails. There was no chat. There was no phone number. And it was a less expensive price than another website, but I didn't get any service. So I canceled and I paid more at a different website because there was some service involved in it. Sometimes people want to talk to somebody, at least I do.

The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. Paula Chiocchi, president and CEO of Outward Media, Inc. (OMI), is a marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Advice for Selecting a Call Center What kind of advice would you give for people in searching for a call center, whether outbound or inbound? Good cop and bad cop. Let's go bad cop first. You got to make sure that they are a company that follows all legal laws. I follow all business and banking laws in the United States with my company that's out of Florida. They in turn hire my company in Costa Rica, which follows all the labor laws here. I'm not going to be a fall guy for anybody. I'm a guest here. I have to pay the Caja. I got to do the Aguinaldo. I got to pay everything. And it costs money to run a business overseas. There's benefits to it. But then again, I'm not here to hide away. Google me Handling Difficult Calls with Empathy And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go out of someone's ears? I do. I have a profanity rule. If they curse at you, Paula, they get a warning. They do it a second time, you can hang up. But if they're venting and they're getting it out, I'll let you do it. And then I'm going to give you some Philly guilt. I'm going to go, hey, Paolo, you done yet? You want to curse some more? And you go, Richard, I'm so sorry. I go, may we begin again? And you say, yes, we may. And then look at that sort of foundation. Now you have a client for life. And that's how you're training your people. It's maturity. Yeah. You can't take it personal. And you think about it. You're speaking to someone's worst day. Something broke. For an example, we work with a law firm. So we do level one intake coordinators for wrongful termination and disability. So imagine that extended empathy when people are calling us after they've been fired. And so we can cradle these calls. And I think those specific soft skills are the things some people might be lacking today. Introduction and Impact of Call Centers Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the Marketing Vanguard Leading Voices in B2B Innovation podcast. Today, we are fortunate to have Richard Blank. Richard is the president and bilingual, I want to get this right, bilingual telemarketing trainer at the Costa Rica Call Center. Welcome, Richard. So happy to be with you and your audience today. And I was just telling Richard that I'm jealous that I haven't been to Costa Rica. So Richard's an expert in all things telemarketing, telemarketing and call centers. And so we're going to ask him a few questions today and get his expertise. Richard, at what point in the marketing to sales pipeline do you see call centers having the greatest impact? And how do you define that sweet spot between MQL and SQL? Well, I believe that A.I., a computer can never replace empathy. They can't give you a hug. And so you will use it for gathering and to make things easier, bring it to the 10 yard line, so to speak. But you and I need to bring that ball into the end zone. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA https://youtu.be/w8aGC09Yy-4 https://youtu.be/MZT8pkqrdDo Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence PodcastPaula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending As a B2B business leader and data innovator my work has led to dramatic increases in both revenue and digital marketing campaign ROI for hundreds of Fortune 2000 and midmarket firms. I’ve driven nearly $300 million in revenue for a single Fortune 500 client in one year. My priority is to deliver more desirable business outcomes -- using accurate high-quality data to fuel success for Omni-channel digital marketing campaigns. OMI’s mission is to turn data into revenue and results. We use our database of more than 20+ million businesses and 145+ million B2BC contacts—which include email addresses and digital IDs backed by the industry’s first 95% email validity guarantee. Since 1998, I’ve made a name for myself as an award-winning B2B marketing innovator – and the driving force behind the world’s largest SMB database. The fast pace of business has been a constant in my career. That’s why it’s been important for me to create balance. My love of Asian art has influenced a Zen attitude that drives my approach to problem solving in both my business and my personal life. The philosophy I share with my team and business partners and clients is to speak up when something isn’t right so that, together, we can fix it. As a military brat, I was exposed to many places, peoples and cultures. That stopped at 21 with the death of my father. Still in college, I helped my mother reengineer her life and learned self-reliance and responsibility that cannot be taught in a classroom. Running a business is exhilarating but also filled with challenges. So, sharing my expertise and the lessons I’ve learned is important to me. I take every opportunity to mentor new entrepreneurs and those just getting started in their careers--to give them advice and encouragement and guide them on a path to success. It’s also why I write: for our company blog, Forbes Advisory Circle, and other outlets. If you could ask me one thing, what would that be? Take a moment and message me. Paula Chiocchi, CEO and founder of OMI, is an award-winning marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Our Story If a business wants to grow, it needs to find new customers. Since our founding in 1998, OMI has been dedicated to empowering companies to do just that. Connect with your ideal prospects using our high-quality B2B2C data. Add accuracy, precision targeting, and scale to your modern digital marketing initiatives. Our Data Our master B2B database contains omni-channel marketing data including verified business email addresses with 95% validity, on average. Leveraging multiple data sources and proprietary matching and quality algorithms, we provide the freshest contact data in the industry to ensure you achieve optimal marketing results. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheB2BInfluencePodcast #PaulaChiocchi #TheMarketingVanguard #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Value of Personal Touch in Customer Service And so when we used to leave very detailed voice messages, And do really good tailor made emails. We almost not only matched a conversion ratio but sometimes exceeded it because more people prefer that non voice so we almost had to make that sort of adjustment and then went into other sort of phone call so That's the way that I see it. But it is a means to an end. And people like myself, I would rather call you than text. And if I'm calling a company, I'm going to press zero so I can speak with somebody. And so I do believe that there will be a market for my type of services. I think there is, right? Yeah. Look what Hollywood did. They all hate telemarketers. Do you hate us more than used car salesmen? Look what they've done to us. But think about customer service. I had an experience recently where I bought something and it didn't get delivered and then they wouldn't answer the emails. There was no chat. There was no phone number. And it was a less expensive price than another website, but I didn't get any service. So I canceled and I paid more at a different website because there was some service involved in it. Sometimes people want to talk to somebody, at least I do.

The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. Paula Chiocchi, president and CEO of Outward Media, Inc. (OMI), is a marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Advice for Selecting a Call Center What kind of advice would you give for people in searching for a call center, whether outbound or inbound? Good cop and bad cop. Let's go bad cop first. You got to make sure that they are a company that follows all legal laws. I follow all business and banking laws in the United States with my company that's out of Florida. They in turn hire my company in Costa Rica, which follows all the labor laws here. I'm not going to be a fall guy for anybody. I'm a guest here. I have to pay the Caja. I got to do the Aguinaldo. I got to pay everything. And it costs money to run a business overseas. There's benefits to it. But then again, I'm not here to hide away. Google me Handling Difficult Calls with Empathy And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go out of someone's ears? I do. I have a profanity rule. If they curse at you, Paula, they get a warning. They do it a second time, you can hang up. But if they're venting and they're getting it out, I'll let you do it. And then I'm going to give you some Philly guilt. I'm going to go, hey, Paolo, you done yet? You want to curse some more? And you go, Richard, I'm so sorry. I go, may we begin again? And you say, yes, we may. And then look at that sort of foundation. Now you have a client for life. And that's how you're training your people. It's maturity. Yeah. You can't take it personal. And you think about it. You're speaking to someone's worst day. Something broke. For an example, we work with a law firm. So we do level one intake coordinators for wrongful termination and disability. So imagine that extended empathy when people are calling us after they've been fired. And so we can cradle these calls. And I think those specific soft skills are the things some people might be lacking today. Introduction and Impact of Call Centers Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the Marketing Vanguard Leading Voices in B2B Innovation podcast. Today, we are fortunate to have Richard Blank. Richard is the president and bilingual, I want to get this right, bilingual telemarketing trainer at the Costa Rica Call Center. Welcome, Richard. So happy to be with you and your audience today. And I was just telling Richard that I'm jealous that I haven't been to Costa Rica. So Richard's an expert in all things telemarketing, telemarketing and call centers. And so we're going to ask him a few questions today and get his expertise. Richard, at what point in the marketing to sales pipeline do you see call centers having the greatest impact? And how do you define that sweet spot between MQL and SQL? Well, I believe that A.I., a computer can never replace empathy. They can't give you a hug. And so you will use it for gathering and to make things easier, bring it to the 10 yard line, so to speak. But you and I need to bring that ball into the end zone. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA https://youtu.be/w8aGC09Yy-4 https://youtu.be/MZT8pkqrdDo Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence PodcastPaula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending As a B2B business leader and data innovator my work has led to dramatic increases in both revenue and digital marketing campaign ROI for hundreds of Fortune 2000 and midmarket firms. I’ve driven nearly $300 million in revenue for a single Fortune 500 client in one year. My priority is to deliver more desirable business outcomes -- using accurate high-quality data to fuel success for Omni-channel digital marketing campaigns. OMI’s mission is to turn data into revenue and results. We use our database of more than 20+ million businesses and 145+ million B2BC contacts—which include email addresses and digital IDs backed by the industry’s first 95% email validity guarantee. Since 1998, I’ve made a name for myself as an award-winning B2B marketing innovator – and the driving force behind the world’s largest SMB database. The fast pace of business has been a constant in my career. That’s why it’s been important for me to create balance. My love of Asian art has influenced a Zen attitude that drives my approach to problem solving in both my business and my personal life. The philosophy I share with my team and business partners and clients is to speak up when something isn’t right so that, together, we can fix it. As a military brat, I was exposed to many places, peoples and cultures. That stopped at 21 with the death of my father. Still in college, I helped my mother reengineer her life and learned self-reliance and responsibility that cannot be taught in a classroom. Running a business is exhilarating but also filled with challenges. So, sharing my expertise and the lessons I’ve learned is important to me. I take every opportunity to mentor new entrepreneurs and those just getting started in their careers--to give them advice and encouragement and guide them on a path to success. It’s also why I write: for our company blog, Forbes Advisory Circle, and other outlets. If you could ask me one thing, what would that be? Take a moment and message me. Paula Chiocchi, CEO and founder of OMI, is an award-winning marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Our Story If a business wants to grow, it needs to find new customers. Since our founding in 1998, OMI has been dedicated to empowering companies to do just that. Connect with your ideal prospects using our high-quality B2B2C data. Add accuracy, precision targeting, and scale to your modern digital marketing initiatives. Our Data Our master B2B database contains omni-channel marketing data including verified business email addresses with 95% validity, on average. Leveraging multiple data sources and proprietary matching and quality algorithms, we provide the freshest contact data in the industry to ensure you achieve optimal marketing results. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheB2BInfluencePodcast #PaulaChiocchi #TheMarketingVanguard #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Value of Personal Touch in Customer Service And so when we used to leave very detailed voice messages, And do really good tailor made emails. We almost not only matched a conversion ratio but sometimes exceeded it because more people prefer that non voice so we almost had to make that sort of adjustment and then went into other sort of phone call so That's the way that I see it. But it is a means to an end. And people like myself, I would rather call you than text. And if I'm calling a company, I'm going to press zero so I can speak with somebody. And so I do believe that there will be a market for my type of services. I think there is, right? Yeah. Look what Hollywood did. They all hate telemarketers. Do you hate us more than used car salesmen? Look what they've done to us. But think about customer service. I had an experience recently where I bought something and it didn't get delivered and then they wouldn't answer the emails. There was no chat. There was no phone number. And it was a less expensive price than another website, but I didn't get any service. So I canceled and I paid more at a different website because there was some service involved in it. Sometimes people want to talk to somebody, at least I do.

The B2B Influence Podcast. The Importance of Relationship-Building in Telesales with Richard Blank Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers. At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success. In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing. Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing. Paula Chiocchi, president and CEO of Outward Media, Inc. (OMI), is a marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Advice for Selecting a Call Center What kind of advice would you give for people in searching for a call center, whether outbound or inbound? Good cop and bad cop. Let's go bad cop first. You got to make sure that they are a company that follows all legal laws. I follow all business and banking laws in the United States with my company that's out of Florida. They in turn hire my company in Costa Rica, which follows all the labor laws here. I'm not going to be a fall guy for anybody. I'm a guest here. I have to pay the Caja. I got to do the Aguinaldo. I got to pay everything. And it costs money to run a business overseas. There's benefits to it. But then again, I'm not here to hide away. Google me Handling Difficult Calls with Empathy And I've also learned that if you allow somebody to vent, remember the cartoons when steam would go out of someone's ears? I do. I have a profanity rule. If they curse at you, Paula, they get a warning. They do it a second time, you can hang up. But if they're venting and they're getting it out, I'll let you do it. And then I'm going to give you some Philly guilt. I'm going to go, hey, Paolo, you done yet? You want to curse some more? And you go, Richard, I'm so sorry. I go, may we begin again? And you say, yes, we may. And then look at that sort of foundation. Now you have a client for life. And that's how you're training your people. It's maturity. Yeah. You can't take it personal. And you think about it. You're speaking to someone's worst day. Something broke. For an example, we work with a law firm. So we do level one intake coordinators for wrongful termination and disability. So imagine that extended empathy when people are calling us after they've been fired. And so we can cradle these calls. And I think those specific soft skills are the things some people might be lacking today. Introduction and Impact of Call Centers Hi, this is Paula Kiyoki. I'm the CEO and founder of Outward Media. We go by OMI. And this is the Marketing Vanguard Leading Voices in B2B Innovation podcast. Today, we are fortunate to have Richard Blank. Richard is the president and bilingual, I want to get this right, bilingual telemarketing trainer at the Costa Rica Call Center. Welcome, Richard. So happy to be with you and your audience today. And I was just telling Richard that I'm jealous that I haven't been to Costa Rica. So Richard's an expert in all things telemarketing, telemarketing and call centers. And so we're going to ask him a few questions today and get his expertise. Richard, at what point in the marketing to sales pipeline do you see call centers having the greatest impact? And how do you define that sweet spot between MQL and SQL? Well, I believe that A.I., a computer can never replace empathy. They can't give you a hug. And so you will use it for gathering and to make things easier, bring it to the 10 yard line, so to speak. But you and I need to bring that ball into the end zone. https://youtu.be/bzJze5vXiuM https://youtu.be/yIF8TGySqIA https://youtu.be/w8aGC09Yy-4 https://youtu.be/MZT8pkqrdDo Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ The B2B Influence PodcastPaula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending As a B2B business leader and data innovator my work has led to dramatic increases in both revenue and digital marketing campaign ROI for hundreds of Fortune 2000 and midmarket firms. I’ve driven nearly $300 million in revenue for a single Fortune 500 client in one year. My priority is to deliver more desirable business outcomes -- using accurate high-quality data to fuel success for Omni-channel digital marketing campaigns. OMI’s mission is to turn data into revenue and results. We use our database of more than 20+ million businesses and 145+ million B2BC contacts—which include email addresses and digital IDs backed by the industry’s first 95% email validity guarantee. Since 1998, I’ve made a name for myself as an award-winning B2B marketing innovator – and the driving force behind the world’s largest SMB database. The fast pace of business has been a constant in my career. That’s why it’s been important for me to create balance. My love of Asian art has influenced a Zen attitude that drives my approach to problem solving in both my business and my personal life. The philosophy I share with my team and business partners and clients is to speak up when something isn’t right so that, together, we can fix it. As a military brat, I was exposed to many places, peoples and cultures. That stopped at 21 with the death of my father. Still in college, I helped my mother reengineer her life and learned self-reliance and responsibility that cannot be taught in a classroom. Running a business is exhilarating but also filled with challenges. So, sharing my expertise and the lessons I’ve learned is important to me. I take every opportunity to mentor new entrepreneurs and those just getting started in their careers--to give them advice and encouragement and guide them on a path to success. It’s also why I write: for our company blog, Forbes Advisory Circle, and other outlets. If you could ask me one thing, what would that be? Take a moment and message me. Paula Chiocchi, CEO and founder of OMI, is an award-winning marketing industry veteran whose mission is to help businesses realize their full potential by effectively reaching their target audiences and converting more prospects into customers. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Our Story If a business wants to grow, it needs to find new customers. Since our founding in 1998, OMI has been dedicated to empowering companies to do just that. Connect with your ideal prospects using our high-quality B2B2C data. Add accuracy, precision targeting, and scale to your modern digital marketing initiatives. Our Data Our master B2B database contains omni-channel marketing data including verified business email addresses with 95% validity, on average. Leveraging multiple data sources and proprietary matching and quality algorithms, we provide the freshest contact data in the industry to ensure you achieve optimal marketing results. Under her direction, OMI provides Fortune 1000 firms and other clients fresh, accurate contact data to fuel outbound marketing initiatives and drive sales and profits. An expert and innovator in multi-channel marketing data, Paula has established OMI as a leader in comprehensive email campaign management services. Along with her growing team, her goal is to assist clients in successfully navigating the complex email channel by offering hands-on guidance combined with the highest levels of email deliverability and marketing ROI. Paula began her career with Dun & Bradstreet and developed her skills by creating direct mail, online advertising and email campaigns for leading mortgage companies, financial institutions, telecom, software, online gaming sites, sweepstakes enterprises and e-commerce companies. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #TheB2BInfluencePodcast #PaulaChiocchi #TheMarketingVanguard #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Value of Personal Touch in Customer Service And so when we used to leave very detailed voice messages, And do really good tailor made emails. We almost not only matched a conversion ratio but sometimes exceeded it because more people prefer that non voice so we almost had to make that sort of adjustment and then went into other sort of phone call so That's the way that I see it. But it is a means to an end. And people like myself, I would rather call you than text. And if I'm calling a company, I'm going to press zero so I can speak with somebody. And so I do believe that there will be a market for my type of services. I think there is, right? Yeah. Look what Hollywood did. They all hate telemarketers. Do you hate us more than used car salesmen? Look what they've done to us. But think about customer service. I had an experience recently where I bought something and it didn't get delivered and then they wouldn't answer the emails. There was no chat. There was no phone number. And it was a less expensive price than another website, but I didn't get any service. So I canceled and I paid more at a different website because there was some service involved in it. Sometimes people want to talk to somebody, at least I do.

Hypercharge: Unboxed. 3 players against a Tyrannosaurus Rex. 3 action figures (3 players) against the Tyrannosaurus Rex of the Green and Tan Army Men. Hypercharge: Unboxed is a classic-style third-person and first-person shooter video game inspired by Toy Story, Small Soldiers and Army Men. It focuses on wave based shooting with defense building mechanics. You must complete the mission of Sergeant Max Ammo and prevent the HYPER-CORE from being destroyed. ---Main Features: - Single Player: Sometimes humans can get in the way. That's why we've designed smart Player Bots that will cover your six, collect resources, and help build defenses. - Co-op and PvP: Fight against evil hordes of armed toys with up to four players in co-op or betray your little allies and go head-to-head in several classic competitive modes. - Progression: Choose your preferred difficulty and earn medals, unlock unique action figures and customize their head, skin and weapon. If you really want to show off, create a prestigious title with the Name Generator. - Big Guns: You may be small, but you pack a big punch. Blast, melt, and even disintegrate any toy that gets in your way. - Wave-based Hybrid: Not a fan of Tower Defense? Don't worry, Hypercharge is not a traditional TD game. Combine wave based shooting with a simple defense build. Collect special building cards and build turrets, traps and walls. "The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and its thematic derivatives, run by some of the most loyal and knowledgeable fans in the world. Some of our most important activities are Army Men game design, unique modifications of existing games and MODs for other games. Follow us on our social networks for more exclusive content: - https://ArmyMen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB #Hypercharge #HyperchargeUnboxed #ArmyMen

Buy Now Bell MX-9 Helmet for Off-Road rides online in india If you live for the dirt, the dust, and the thrill of carving your way through trails, forest paths, and untamed terrain then the helmet you choose isn’t just gear. It’s your lifeline. And nothing says serious off-road like the Bell MX-9 Helmet. Trusted by riders across the globe, built to take a beating, and designed to give you the edge this is the helmet made for real adventure. So if you’re ready to ride beyond the pavement, it’s time to gear up like a pro. Buy the Bell MX-9 Helmet online in India today, and feel the difference from the first ride. Why Bell MX-9 is a Game Changer Off-road riding isn’t just a challenge it’s an art. And you need equipment that can match your adrenaline, skill, and intensity. The Bell MX-9 Adventure Helmet is built to perform where the road ends and the trail begins. MIPS Safety System Bell’s MX-9 comes with MIPS (Multi-directional Impact Protection System), designed to reduce rotational forces during certain crashes. That means better impact protection in real-world riding scenarios. Velocity Flow Ventilation Let’s face in India’s heat and humidity can be brutal, especially when you’re covered in gear and hammering rough trails. The MX-9’s smart ventilation system keeps airflow at its max, so you stay cool and focused. Integrated Face Shield + Visor Whether you’re riding through fog, dust, or sudden rain, the Bell MX-9 has you covered literally. With an adjustable peak visor and a clear, anti-fog shield, visibility is never a compromise. Tough Yet Lightweight Its polycarbonate casing reduces weight without sacrificing security. Longer rides with reduced neck strain, more trail focus, and improved agility when needed are all results of this. Made for India’s Trails & Riders India’s off-road scene is evolving fast whether you’re taking on the Himalayas, exploring the jungles of the Western Ghats, or finding local trails near your city. And the Bell MX-9 is built to take on India’s unpredictable riding conditions with ease. It’s the perfect match for bikes like the Hero Xpulse 200, KTM Adventure 390, Royal Enfield Himalayan, and even the mighty Tiger 900. No matter what you ride, Bell has your head covered. Order Now at Bikegear.in At Bikegear.in, we offer 100% authentic Bell Helmets, shipped across India, with expert support to help you choose the right size and fit. Gear up with confidence and ride without compromise. PAN India Delivery Need help choosing your off-road gear? Call us at +91 9610311313 Original products, competitive prices, no middlemen The Dirt Is Calling Answer with Bell This isn’t just about style it’s about real protection for real riders. Whether you’re just getting into off-roading or already conquering extreme trails, the Bell MX-9 is the upgrade your adventures need. Buy now at Bikegear.in and ride off-road the right way.

I love capturing these random little moments of joy—and this one totally made me smile! Sometimes the best part of my day is just letting loose, being playful, and not taking myself too seriously. I think we all need that reminder: it’s okay to be goofy, to show up with real energy, and to share your authentic self with the world. That’s what I’m all about—having fun, connecting with amazing people, and spreading good vibes one smile at a time. If you’ve been following me for a while, thank you for being here and making this space feel warm and supportive. If you’re new, hey cutie! Come hang out with me and see more of what I’m up to behind the scenes. Whether it’s a livestream, a fun post, or something a little more spicy—you’ll find it all in one spot.

3-player multiplayer deathmatch in the N64 version of Army Men Sarge's Heroes 2. Scenario: Tower. This is the only version of Sarge's Heroes 2 that can be played with up to 4 players. Follow us on our social networks & Website for more exclusive content: - https://ArmyMen.com.ar - https://facebook.com/armymenvideogames - https://instagram.com/armymenchannel - https://twitter.com/armymenchannel - https://discord.com/invite/VfbqahDyUB "The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and its thematic derivatives, run by some of the most loyal and knowledgeable fans in the world. Some of our most important activities are Army Men game design, unique modifications of existing games and MODs for other games. #ArmyMen #ArmyMenSargesHeroes2 #Deathmatch #SargesHeroes2 #Multiplayer

Tag Your Mate – Share the Ride, Share the Thrill There’s a certain kind of magic in riding solo. But let’s be honest some journeys just hit different when you’ve got your riding buddy right there next to you. The shared laughs at a chai stall, the head-nod when you throttle in sync, the silent understanding when the road stretches out ahead it’s not just a ride, it’s a brotherhood (or sisterhood) on wheels. So, tag your mate. The one who always shows up with a full tank and no excuses. The one who knows when to push the limits and when to just cruise. Because let’s face it riding is better when the thrill is shared. The Joy of Riding Together From mountain passes in Ladakh to coastal curves in Goa, every rider has that one friend who turns any trip into a story. Whether it's a weekend breakfast run or an all-out cross-country tour, having your buddy riding beside you means: Double the thrill, half the worry Shared memories that last a lifetime Built-in photographer and mechanic (we all have that one friend!) Unspoken understanding only riders get You’ve probably got hours of GoPro footage and inside jokes no one else understands. And every ride, no matter how simple, turns into an adventure when your riding crew is locked and loaded. Gear Up Together Real friends don’t let friends ride unprepared. Whether you’re the one always pushing for that next gear upgrade or you’re helping your mate choose the right helmet, you both know that gear matters. Matching riding jackets? Flex. Gloves that make filtering through traffic feel like slicing butter? Absolutely. Helmets like the Shoei X-SPR Pro, HJC RPHA 1, or Arai RX-7V that offer top-tier protection with unbeatable style? Must-have. And when you and your riding buddy are geared up right, it’s not just about looking good. It’s about riding safer, longer, and smarter together. The Right Gear for the Right Crew At Bikegear.in, we don’t just supply gear we ride too. That means we get it. We’ve curated helmets, jackets, boots, gloves, and luggage systems that are perfect for duos who ride hard and ride far. Whether you and your buddy are planning your next road trip, gearing up for track days, or just upgrading your Sunday rides, we’ve got what you need: Top riding brands like Alpinestars, Rynox, Dainese, Revit Touring luggage, Bluetooth comms, performance parts Fast delivery across India and expert support Need help picking gear that matches your mate’s vibe? Hit us up at +91 9610311313. Tag. Ride. Repeat. Riding together is more than just a hobby it’s a bond. So next time you’re revving up for a ride, don’t forget to tag your mate, gear up, and hit the road. Shop now at Bikegear.in and take that shared thrill to the next level.

Our website: https://ArmyMen.com.ar Sarge Hawk and Bravo Company destroyed a portal at a real world dinner party while a seductive Blue spy watched from afar, admiring Sarge. After returning to the Plastic World, Grimm informs Sarge and Vikki about the anti-plastrification serum and the threat it represents to the Green Nation. Sarge and Vikki are sent to destroy a freighter train containing the serum and the portal the Tans use to transport it. They succeed, so Sarge and Vikki part ways, Sarge going to the Freezer while Vikki goes to the Graveyard. In the freezer, Sarge manages to destroy the serum hidden inside the soda cans, and Vikki, with Hoover's help, manages to get to Dr. Madd.'s, but instead of waiting for Sarge, she enters the Castle and ends up captured by Zombies. But Sarge eventually manages to rescue her and destroy the Serum inside the castle. Upon their return, Grimm informs the duo that they have found the location of the Tannenburg headquarters with the help of a female Blue spy, revealed to be Brigitte Bleu, who claims to be working with the Blue Resistance. The Green Army launches an assault on the Tan Headquarters and Tannenburg is captured. During the peace treaty, Plastro invades the base through a portal with his new army and captures Vikki. Seeing that the base is lost, Grimm and Sarge escape. They meet up with Bravo Company at a distant outpost and are sent to capture Tan's Dormitory Command... ----------------------------------- Sarge's Heroes 2 picks up after the first game. The leader of the Tan Nation, General Plastro, has been missing ever since he fought Sergeant Hawk. Sarge has been busy blowing up the portals connecting the reduced-scale Plastic World to the "other world" on the Real World scale, the world of humans. In addition to guarding the portals that allow the Army Men to teleport to the real world, Sarge wants to uncover the details behind Bleu's plan to revive Plastro, before the Tans can use it to their advantage. It's basically the same third-person shooter from the last Sarge's Heroes, which we game fans love. There are many traditional weapons to use such as sniper rifles, grenade launchers, bazookas, mortars and the like. The Sergeant and his friends go through places like a refrigerator or the kitchen table, while destroying small squads of Tan Army Men and achieving objectives ranging from protecting a teammate, rescuing someone or simple search and destroy. As each small squad of Tan Army Men is destroyed, you are rewarded with full health before heading out on the next group of enemies. The system works pretty well until you die and realize you have to start the whole level from the beginning. Some of the levels can take almost half an hour to complete (unless you're an expert making a speedrun), and the lack of save points in the middle of the level can get frustrating (unless, like most nowadays, you're using an emulator). There are also several cooperative levels where a fellow Bravo Company Commando team up with you for the mission. Often your own teammate will shoot you repeatedly, or put themselves in constant danger, making the level much more difficult than it should be because you have to protect them. The feel of the game is different, in general. Rather than try to adapt what exists on the other consoles (PS2 or N64) and pare it down for the limited Playstation hardware, like the original Sarge's Heroes did, the team on this port decided to put their own mark on a lot of things. The levels have been completely redesigned to be more compact, some weapons have been added, and more enemies have been added to the mix. Sarge's Heroes 2 for PlayStation 2 is by far one of the best looking Army Men games to date. This PlayStation 1 version is almost totally different, but although it is lower quality for the obvious reason of running on the PS1, the quality of the game, the models and the resolution of the textures have been greatly improved. The Army Men have a nice shiny look to them and there are some noteworthy effects like reflections and particles that are used quite liberally. The explotions also look particularly good. Even so, the repetitive enemies age the experience quickly and the not-so-powerful bosses fail to spice up the game. In general, the graphics in Sarge's Heroes 2 are the result of an old game engine on an old console, only with graphic improvements. Army Men: Sarge's Heroes 2 is some of the best the series has to offer. If you've enjoyed Army Men games in the past, Sarge's Heroes 2 is more of the same. The gameplay is a bit frustrating as always and there are a lot of bugs that haven't been fixed. But anyway, for those who haven't found previous iterations of the series disappointing, they won't change their minds with this latest installment. #ArmyMen #ArmyMenSargesHeroes2 #SargesHeroes2

The daily standup with lifetime value podcast. Episode 151 with special guest CEO Richard Blank. Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever. Timestamps: 00:00:00 - Intro 00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica 00:02:14 - Gamification and creating a fun work culture 00:04:45 - Proactive vs. reactive: The call center approach 00:05:38 - Why Costa Rica? The appeal of a nearshore BPO 00:06:00 - Language, cultural nuances, and the home run close 00:07:05 - The irreplaceable human touch in customer support 00:10:55 - Speech craft: The art and strategy of communication 00:12:42 - Wrapping up: Time to make this a series! https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1 https://youtu.be/3Y_hVFEU41g https://youtu.be/9-mAZcKXCy0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Dillon Young, Jean-Pierre Frost, Rob Zambito, the daily standup, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

The daily standup with lifetime value podcast. Episode 151 with special guest CEO Richard Blank. Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever. Timestamps: 00:00:00 - Intro 00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica 00:02:14 - Gamification and creating a fun work culture 00:04:45 - Proactive vs. reactive: The call center approach 00:05:38 - Why Costa Rica? The appeal of a nearshore BPO 00:06:00 - Language, cultural nuances, and the home run close 00:07:05 - The irreplaceable human touch in customer support 00:10:55 - Speech craft: The art and strategy of communication 00:12:42 - Wrapping up: Time to make this a series! https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1 https://youtu.be/3Y_hVFEU41g https://youtu.be/9-mAZcKXCy0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Dillon Young, Jean-Pierre Frost, Rob Zambito, the daily standup, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

The daily standup with lifetime value podcast. Episode 151 with special guest CEO Richard Blank. Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever. Timestamps: 00:00:00 - Intro 00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica 00:02:14 - Gamification and creating a fun work culture 00:04:45 - Proactive vs. reactive: The call center approach 00:05:38 - Why Costa Rica? The appeal of a nearshore BPO 00:06:00 - Language, cultural nuances, and the home run close 00:07:05 - The irreplaceable human touch in customer support 00:10:55 - Speech craft: The art and strategy of communication 00:12:42 - Wrapping up: Time to make this a series! https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1 https://youtu.be/3Y_hVFEU41g https://youtu.be/9-mAZcKXCy0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Dillon Young, Jean-Pierre Frost, Rob Zambito, the daily standup, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

The daily standup with lifetime value podcast. Episode 151 with special guest CEO Richard Blank. Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever. Timestamps: 00:00:00 - Intro 00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica 00:02:14 - Gamification and creating a fun work culture 00:04:45 - Proactive vs. reactive: The call center approach 00:05:38 - Why Costa Rica? The appeal of a nearshore BPO 00:06:00 - Language, cultural nuances, and the home run close 00:07:05 - The irreplaceable human touch in customer support 00:10:55 - Speech craft: The art and strategy of communication 00:12:42 - Wrapping up: Time to make this a series! https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1 https://youtu.be/3Y_hVFEU41g https://youtu.be/9-mAZcKXCy0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Dillon Young, Jean-Pierre Frost, Rob Zambito, the daily standup, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

The daily standup with lifetime value podcast. Episode 151 with special guest CEO Richard Blank. Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever. Timestamps: 00:00:00 - Intro 00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica 00:02:14 - Gamification and creating a fun work culture 00:04:45 - Proactive vs. reactive: The call center approach 00:05:38 - Why Costa Rica? The appeal of a nearshore BPO 00:06:00 - Language, cultural nuances, and the home run close 00:07:05 - The irreplaceable human touch in customer support 00:10:55 - Speech craft: The art and strategy of communication 00:12:42 - Wrapping up: Time to make this a series! https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1 https://youtu.be/3Y_hVFEU41g https://youtu.be/9-mAZcKXCy0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Dillon Young, Jean-Pierre Frost, Rob Zambito, the daily standup, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

First Love, Dream Bike – Ride the Passion, Live the Journey Everybody has a memory of the first time their eyes met their ideal bike, The engine's snarl, the tank's gleam and the impression that it was made especially for you. It was more than simply a machine to many of us. Our first love was an unbridled force of adventure, freedom, and unadulterated passion on two wheels. From that first ride around the block to open highways under endless skies, your bike isn’t just transport it’s a part of who you are. And every journey since? Just another chapter in a love story that never gets old. It Starts with Passion, Then It Becomes a Lifestyle You don’t just ride you live it. Early mornings chasing sunrise, late-night rides that clear your head, pit stops that turn into lifelong friendship, there’s something about biking that awakens the soul. And once you’ve felt that connection, there’s no going back. Your ideal bike has more than just torque and technology, whether it's the Triumph Street Triple's precise performance, the Kawasaki Ninja's forceful pull, or the iconic styling of a Royal Enfield. It contains indescribable moments, milestones, and recollections. Dress Your Ride, Elevate Your Experience A dream bike deserves dream gear. The right riding jacket, gloves that mold to your grip, boots that support every shift this isn’t vanity. This is about riding with purpose. Want track-ready protection? Suit up in Alpinestars or Dainese. Heading into monsoons? Rynox Storm Evo rain gear has your back. Need all-day comfort? Pick premium gloves from Revit or Tarmac. And don’t forget that perfect helmet the crown to your two-wheeled throne. Whether it’s a Shoei X-SPR Pro, Arai RX-7V, or a HJC RPHA 1, your lid isn’t just about safety it’s about identity. The Road Is Calling Are You Ready? You’ve got the dream bike. Now ride it like it deserves with gear that matches your passion, your spirit, and your journey. Bikegear.in offers genuine motorcycle clothing, boots, helmets, and accessories that are carefully chosen for Indian riders who don't want to sacrifice style, performance or safety. We have everything you need to keep your journey going, regardless of how long you've been riding or how new you are. Delivered across India 100% Genuine Products Expert guidance at +91 9610311313 Ride the Love, Live the Journey Because the relationship between a true rider and their bike is more than just horsepower and chrome. It has to do with the heart. So, embrace the trip, ride the passion, and never turn back. Shop today at Bikegear.in and follow your passion for riding.

Some days just feel different—in the best way. Today, I’m leaning into my softer, more sensual side. Not for anyone else, just for me. I woke up feeling confident, calm, and completely in tune with my body and mood. Being petite doesn’t mean small energy—there’s power in embracing your own unique vibe, and I’m learning to love that more every day.

Slipping into my favorite sheer summer dresses and feeling the heat… just for you. The sun is out, the beach is calling, and I’ve picked out the most irresistible pieces for this season 🌞 light, flirty, and oh so breezy 🤪 Get a front row seat as I twirl, tease, and try them on 🤫each one more tempting than the last 😇 Which one will steal your heart? Don’t blink… you won’t want to miss a single curve or sway 🤭 Tell me which one makes you dream of summer nights… and maybe, just maybe, I’ll wear your favorite just for you Let’s play dress up or maybe... Which one’s your favorite, babe?✨ Disclaimer The main purpose of this video is to professionally showcase the design and functionality of clothing, with a clear emphasis that it is NOT meant to be sexually gratifying. Some garments featured in this presentation may be see-through. Viewer discretion is advised

Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Richard Blank's Decision to Move to Costa Rica It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of mine who owned a center here said, Richie, come down and come and teach English for a couple months. Relax for a little bit, take a break. When I came to Costa Rica, I didn't want to leave. So after those 60 days, I went to my friend and asked if I could stay. And he said, you beat me to the punch. I was just about to offer it to you as well. And just like as you would expect, there were hugs and high fives and smiles. I worked with my friend for four years. I learned the business. The Real Secret Behind Starting a Business But this is the different thing. And this assisted me in my decision to start my business. I didn't do C-level. So no, I didn't understand the contracts, the labor laws and things like that and the benefits. Learned it from the inside out. Really, I was one of the very best and strongest of soldiers. I learned retention and customer support and onboarding and training, a little bit of human resources, and I even learned search engine optimization. So if you really want to think about it, a lot of the times it's not like what you're getting paid, but if you can get some experience, I did four years of it and I learned enough to be able to start my company. But the secret It wasn't the margins or the connections that you have. It's really extending empathy and giving call center agents dignity because the largest grape and what causes most attrition is people just don't feel valued and disrespected. Understanding Tone and Cadence in Customer Interactions Let's talk about some of that. I want to hear a piece of that. I want to function as if I was working in your center. So you're training them to hear tone, response, cadence, and a person's voice to respond to that. Is that right? Yeah, you can tell when someone's yelling at you. And you can tell in grandma's fist. So what people need to do is to slow down and severely calm down. And there are some actions. Do you want me to juggle some stuff for you? Sure, I'll give you a couple quick techniques. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM https://youtu.be/J9W-UU1J0e4 https://youtu.be/U-JmZp7z0Zk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Are You struggling with inconsistent profits, cash flow crunches, or operational inefficiencies? DISCOVER the Small Business Mastery System – Your path to fixing cash flow, profits, and operational inefficiencies. Schedule your free discovery session today! For years, we’ve helped small businesses just like yours overcome challenges and achieve lasting growth is your business surviving or thriving? Most small businesses face these challenges in their first 5-7 years, leaving owners overwhelmed and unsure of the next steps. Discover how we can help your business thrive. Scroll down to learn more about the Small Business Mastery System Millions of Small Businesses Get Stuck Because Entrepreneurs Don’t Know How to Fix Their Broken Businesses But They Don’t Have To Stay Stuck because Entrepreneurs have no idea how to fix their broken businesses. Is it your sales program? Is it your marketing strategy? Is it an employee problem? Have you established the right metrics or Key Performance Indicators to measure how well your company is doing? but there’s a solution. Introducing the Small Business Mastery System – a proven two-phase framework designed to stabilize, optimize, and scale your business. Created by Micah Logan, a seasoned entrepreneur, business coach, and consultant with over 20 years of experience running and advising successful companies, this system is built on real-world insights and tested strategies. With the TURNAROUND Framework, we’ll help you regain control, resolve critical issues, and establish a strong foundation. Then, the ALTITUDE Framework guides you to achieve sustainable growth, measurable success, and long-term scalability. See Real Results From Business Owners Just Like You Future Masters Chess Academy – From Leads to Growth K&T Cleaning Services – Building Efficiency Meet Micah your partner in business success Micah Logan is a 20-year award-winning Entrepreneur, Forbes Contributor, and Business Coach who has helped his client achieve the following: Generate over 2,000 leads Add $10 million in additional revenue Open additional locations Assisted with Mergers and Acquisitions Improve Revenue to Expense efficiency ratios over 30% “I achieve these results by tailoring strategies to each business's unique challenges and strengths.” Micah specializes in turnarounds, business growth strategy, SOP implementation, and brand direction. Don’t spend another week feeling stuck and overwhelmed. Let’s work together to turn your business into the thriving success it deserves to be. Book Your Strategy Call Now Unlock Your Business Potential: Calculate Your Coaching ROI See how investing in coaching can transform your revenue and profits with our exclusive tool designed for small business owners The Logan Companies Business Growth Estimator Discover the potential growth and efficiency improvements your business could achieve with our coaching services. TURNAROUND Framework: Stabilizes and Fixes Critical Issues The TURNAROUND Framework focuses on addressing immediate challenges, such as cash flow management, operational inefficiencies, and lead generation. This phase is designed to stabilize your business and set a strong foundation for growth. With actionable steps like aligning accountability, nurturing revenue, and realigning your team, you’ll regain control and clarity. PHASE II ALTITUDE Framework: Optimize and Scale for Sustainable Success The ALTITUDE Framework builds upon the stability achieved in TURNAROUND. This phase introduces advanced strategies for scaling your business, such as leveraging metrics, innovating for growth, and empowering your team with actionable insights. It’s a comprehensive roadmap for achieving long-term success and thriving in a competitive marketplace. Ready to take the first step? Let's start your transformation journey The Small Business Mastery Framework is a holistic, two-phase system designed to help small business owners like you achieve consistent profitability, operational efficiency, and sustainable growth. This methodology draws on over 20 years of real-world experience in coaching, consulting, and building businesses across industries. About Micah Logan Micah Logan is a 20-year award-winning entrepreneur and business coach, who has built a career on ruthless consistency and an unyielding passion for entrepreneurship. Micah’s expertise spans various sectors, from health and wellness to manufacturing and franchising, positioning him as a powerhouse coach for business owners ready to scale into multiple six and seven-figure incomes. His success record is inarguable. Micah has introduced products to international markets, negotiated global licensing agreements, established national sales organizations, and built national distribution partnerships. His trailblazing achievements have led to significant successes for his companies and measurable outcomes for his partners. His influence in the health and wellness industry is backed by five consecutive "best of" awards, and his impact in franchising was recognized with the Fran-tastic 500 award in 2021 and a top franchise influencer award in 2022. Micah's coaching approach centers around his unique B.O.P. methodology (Blueprint, Optimize, Position). This strategy empowers business owners to craft a bulletproof blueprint that refines processes and systems, thereby eliminating inefficiencies. The optimization phase sharpens areas that need support, implements KPIs, refines brand messaging, deepens financial understanding, and sets up SOPs for scalable operations. Finally, positioning aligns the business to target the right customers with the right products and services, ensuring the brand message resonates with the business operations. During the COVID-19 pandemic, Micah demonstrated his commitment to entrepreneurship as part of a team that supported over 540 businesses through the lockdowns. This action highlighted his resolve to transform lives through business ownership. Micah is also a contributor to Forbes.com’s Entrepreneur and Small Business sections. If you're ready to optimize your business, refine your processes, and scale your operations, Micah Logan stands ready to guide you to success. Join him on this transformative journey, and let's turn your entrepreneurial dream into a thriving reality. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MicahLogan #thecommoncentsshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Using Language and Strategy to Navigate Business Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also does? It's the James Bond. Sometimes I say, you're no Spico Españolo. They're like, this guy's an idiot. And so I'll sit back. And it's only for selected company. But I'll see if people are sizing me up or saying things about me. I don't need to disclose that to everybody if they have bad intentions. But for the most part, I speak Spanish. But I have used that for my own protection from time to time. And I guess when they see me and I'm a business owner and I wear a suit, you would believe that they would charge more. Let's be realistic. So what do I do? I got my main man out there. I got Ace. he goes to the place. So instead of $100, now it's $45 and transportation. Thank you. Yeah, this is great. And so you need to have the right people that know the right people.

Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Richard Blank's Decision to Move to Costa Rica It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of mine who owned a center here said, Richie, come down and come and teach English for a couple months. Relax for a little bit, take a break. When I came to Costa Rica, I didn't want to leave. So after those 60 days, I went to my friend and asked if I could stay. And he said, you beat me to the punch. I was just about to offer it to you as well. And just like as you would expect, there were hugs and high fives and smiles. I worked with my friend for four years. I learned the business. The Real Secret Behind Starting a Business But this is the different thing. And this assisted me in my decision to start my business. I didn't do C-level. So no, I didn't understand the contracts, the labor laws and things like that and the benefits. Learned it from the inside out. Really, I was one of the very best and strongest of soldiers. I learned retention and customer support and onboarding and training, a little bit of human resources, and I even learned search engine optimization. So if you really want to think about it, a lot of the times it's not like what you're getting paid, but if you can get some experience, I did four years of it and I learned enough to be able to start my company. But the secret It wasn't the margins or the connections that you have. It's really extending empathy and giving call center agents dignity because the largest grape and what causes most attrition is people just don't feel valued and disrespected. Understanding Tone and Cadence in Customer Interactions Let's talk about some of that. I want to hear a piece of that. I want to function as if I was working in your center. So you're training them to hear tone, response, cadence, and a person's voice to respond to that. Is that right? Yeah, you can tell when someone's yelling at you. And you can tell in grandma's fist. So what people need to do is to slow down and severely calm down. And there are some actions. Do you want me to juggle some stuff for you? Sure, I'll give you a couple quick techniques. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM https://youtu.be/J9W-UU1J0e4 https://youtu.be/U-JmZp7z0Zk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Are You struggling with inconsistent profits, cash flow crunches, or operational inefficiencies? DISCOVER the Small Business Mastery System – Your path to fixing cash flow, profits, and operational inefficiencies. Schedule your free discovery session today! For years, we’ve helped small businesses just like yours overcome challenges and achieve lasting growth is your business surviving or thriving? Most small businesses face these challenges in their first 5-7 years, leaving owners overwhelmed and unsure of the next steps. Discover how we can help your business thrive. Scroll down to learn more about the Small Business Mastery System Millions of Small Businesses Get Stuck Because Entrepreneurs Don’t Know How to Fix Their Broken Businesses But They Don’t Have To Stay Stuck because Entrepreneurs have no idea how to fix their broken businesses. Is it your sales program? Is it your marketing strategy? Is it an employee problem? Have you established the right metrics or Key Performance Indicators to measure how well your company is doing? but there’s a solution. Introducing the Small Business Mastery System – a proven two-phase framework designed to stabilize, optimize, and scale your business. Created by Micah Logan, a seasoned entrepreneur, business coach, and consultant with over 20 years of experience running and advising successful companies, this system is built on real-world insights and tested strategies. With the TURNAROUND Framework, we’ll help you regain control, resolve critical issues, and establish a strong foundation. Then, the ALTITUDE Framework guides you to achieve sustainable growth, measurable success, and long-term scalability. See Real Results From Business Owners Just Like You Future Masters Chess Academy – From Leads to Growth K&T Cleaning Services – Building Efficiency Meet Micah your partner in business success Micah Logan is a 20-year award-winning Entrepreneur, Forbes Contributor, and Business Coach who has helped his client achieve the following: Generate over 2,000 leads Add $10 million in additional revenue Open additional locations Assisted with Mergers and Acquisitions Improve Revenue to Expense efficiency ratios over 30% “I achieve these results by tailoring strategies to each business's unique challenges and strengths.” Micah specializes in turnarounds, business growth strategy, SOP implementation, and brand direction. Don’t spend another week feeling stuck and overwhelmed. Let’s work together to turn your business into the thriving success it deserves to be. Book Your Strategy Call Now Unlock Your Business Potential: Calculate Your Coaching ROI See how investing in coaching can transform your revenue and profits with our exclusive tool designed for small business owners The Logan Companies Business Growth Estimator Discover the potential growth and efficiency improvements your business could achieve with our coaching services. TURNAROUND Framework: Stabilizes and Fixes Critical Issues The TURNAROUND Framework focuses on addressing immediate challenges, such as cash flow management, operational inefficiencies, and lead generation. This phase is designed to stabilize your business and set a strong foundation for growth. With actionable steps like aligning accountability, nurturing revenue, and realigning your team, you’ll regain control and clarity. PHASE II ALTITUDE Framework: Optimize and Scale for Sustainable Success The ALTITUDE Framework builds upon the stability achieved in TURNAROUND. This phase introduces advanced strategies for scaling your business, such as leveraging metrics, innovating for growth, and empowering your team with actionable insights. It’s a comprehensive roadmap for achieving long-term success and thriving in a competitive marketplace. Ready to take the first step? Let's start your transformation journey The Small Business Mastery Framework is a holistic, two-phase system designed to help small business owners like you achieve consistent profitability, operational efficiency, and sustainable growth. This methodology draws on over 20 years of real-world experience in coaching, consulting, and building businesses across industries. About Micah Logan Micah Logan is a 20-year award-winning entrepreneur and business coach, who has built a career on ruthless consistency and an unyielding passion for entrepreneurship. Micah’s expertise spans various sectors, from health and wellness to manufacturing and franchising, positioning him as a powerhouse coach for business owners ready to scale into multiple six and seven-figure incomes. His success record is inarguable. Micah has introduced products to international markets, negotiated global licensing agreements, established national sales organizations, and built national distribution partnerships. His trailblazing achievements have led to significant successes for his companies and measurable outcomes for his partners. His influence in the health and wellness industry is backed by five consecutive "best of" awards, and his impact in franchising was recognized with the Fran-tastic 500 award in 2021 and a top franchise influencer award in 2022. Micah's coaching approach centers around his unique B.O.P. methodology (Blueprint, Optimize, Position). This strategy empowers business owners to craft a bulletproof blueprint that refines processes and systems, thereby eliminating inefficiencies. The optimization phase sharpens areas that need support, implements KPIs, refines brand messaging, deepens financial understanding, and sets up SOPs for scalable operations. Finally, positioning aligns the business to target the right customers with the right products and services, ensuring the brand message resonates with the business operations. During the COVID-19 pandemic, Micah demonstrated his commitment to entrepreneurship as part of a team that supported over 540 businesses through the lockdowns. This action highlighted his resolve to transform lives through business ownership. Micah is also a contributor to Forbes.com’s Entrepreneur and Small Business sections. If you're ready to optimize your business, refine your processes, and scale your operations, Micah Logan stands ready to guide you to success. Join him on this transformative journey, and let's turn your entrepreneurial dream into a thriving reality. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MicahLogan #thecommoncentsshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Using Language and Strategy to Navigate Business Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also does? It's the James Bond. Sometimes I say, you're no Spico Españolo. They're like, this guy's an idiot. And so I'll sit back. And it's only for selected company. But I'll see if people are sizing me up or saying things about me. I don't need to disclose that to everybody if they have bad intentions. But for the most part, I speak Spanish. But I have used that for my own protection from time to time. And I guess when they see me and I'm a business owner and I wear a suit, you would believe that they would charge more. Let's be realistic. So what do I do? I got my main man out there. I got Ace. he goes to the place. So instead of $100, now it's $45 and transportation. Thank you. Yeah, this is great. And so you need to have the right people that know the right people.

Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Richard Blank's Decision to Move to Costa Rica It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of mine who owned a center here said, Richie, come down and come and teach English for a couple months. Relax for a little bit, take a break. When I came to Costa Rica, I didn't want to leave. So after those 60 days, I went to my friend and asked if I could stay. And he said, you beat me to the punch. I was just about to offer it to you as well. And just like as you would expect, there were hugs and high fives and smiles. I worked with my friend for four years. I learned the business. The Real Secret Behind Starting a Business But this is the different thing. And this assisted me in my decision to start my business. I didn't do C-level. So no, I didn't understand the contracts, the labor laws and things like that and the benefits. Learned it from the inside out. Really, I was one of the very best and strongest of soldiers. I learned retention and customer support and onboarding and training, a little bit of human resources, and I even learned search engine optimization. So if you really want to think about it, a lot of the times it's not like what you're getting paid, but if you can get some experience, I did four years of it and I learned enough to be able to start my company. But the secret It wasn't the margins or the connections that you have. It's really extending empathy and giving call center agents dignity because the largest grape and what causes most attrition is people just don't feel valued and disrespected. Understanding Tone and Cadence in Customer Interactions Let's talk about some of that. I want to hear a piece of that. I want to function as if I was working in your center. So you're training them to hear tone, response, cadence, and a person's voice to respond to that. Is that right? Yeah, you can tell when someone's yelling at you. And you can tell in grandma's fist. So what people need to do is to slow down and severely calm down. And there are some actions. Do you want me to juggle some stuff for you? Sure, I'll give you a couple quick techniques. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM https://youtu.be/J9W-UU1J0e4 https://youtu.be/U-JmZp7z0Zk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Are You struggling with inconsistent profits, cash flow crunches, or operational inefficiencies? DISCOVER the Small Business Mastery System – Your path to fixing cash flow, profits, and operational inefficiencies. Schedule your free discovery session today! For years, we’ve helped small businesses just like yours overcome challenges and achieve lasting growth is your business surviving or thriving? Most small businesses face these challenges in their first 5-7 years, leaving owners overwhelmed and unsure of the next steps. Discover how we can help your business thrive. Scroll down to learn more about the Small Business Mastery System Millions of Small Businesses Get Stuck Because Entrepreneurs Don’t Know How to Fix Their Broken Businesses But They Don’t Have To Stay Stuck because Entrepreneurs have no idea how to fix their broken businesses. Is it your sales program? Is it your marketing strategy? Is it an employee problem? Have you established the right metrics or Key Performance Indicators to measure how well your company is doing? but there’s a solution. Introducing the Small Business Mastery System – a proven two-phase framework designed to stabilize, optimize, and scale your business. Created by Micah Logan, a seasoned entrepreneur, business coach, and consultant with over 20 years of experience running and advising successful companies, this system is built on real-world insights and tested strategies. With the TURNAROUND Framework, we’ll help you regain control, resolve critical issues, and establish a strong foundation. Then, the ALTITUDE Framework guides you to achieve sustainable growth, measurable success, and long-term scalability. See Real Results From Business Owners Just Like You Future Masters Chess Academy – From Leads to Growth K&T Cleaning Services – Building Efficiency Meet Micah your partner in business success Micah Logan is a 20-year award-winning Entrepreneur, Forbes Contributor, and Business Coach who has helped his client achieve the following: Generate over 2,000 leads Add $10 million in additional revenue Open additional locations Assisted with Mergers and Acquisitions Improve Revenue to Expense efficiency ratios over 30% “I achieve these results by tailoring strategies to each business's unique challenges and strengths.” Micah specializes in turnarounds, business growth strategy, SOP implementation, and brand direction. Don’t spend another week feeling stuck and overwhelmed. Let’s work together to turn your business into the thriving success it deserves to be. Book Your Strategy Call Now Unlock Your Business Potential: Calculate Your Coaching ROI See how investing in coaching can transform your revenue and profits with our exclusive tool designed for small business owners The Logan Companies Business Growth Estimator Discover the potential growth and efficiency improvements your business could achieve with our coaching services. TURNAROUND Framework: Stabilizes and Fixes Critical Issues The TURNAROUND Framework focuses on addressing immediate challenges, such as cash flow management, operational inefficiencies, and lead generation. This phase is designed to stabilize your business and set a strong foundation for growth. With actionable steps like aligning accountability, nurturing revenue, and realigning your team, you’ll regain control and clarity. PHASE II ALTITUDE Framework: Optimize and Scale for Sustainable Success The ALTITUDE Framework builds upon the stability achieved in TURNAROUND. This phase introduces advanced strategies for scaling your business, such as leveraging metrics, innovating for growth, and empowering your team with actionable insights. It’s a comprehensive roadmap for achieving long-term success and thriving in a competitive marketplace. Ready to take the first step? Let's start your transformation journey The Small Business Mastery Framework is a holistic, two-phase system designed to help small business owners like you achieve consistent profitability, operational efficiency, and sustainable growth. This methodology draws on over 20 years of real-world experience in coaching, consulting, and building businesses across industries. About Micah Logan Micah Logan is a 20-year award-winning entrepreneur and business coach, who has built a career on ruthless consistency and an unyielding passion for entrepreneurship. Micah’s expertise spans various sectors, from health and wellness to manufacturing and franchising, positioning him as a powerhouse coach for business owners ready to scale into multiple six and seven-figure incomes. His success record is inarguable. Micah has introduced products to international markets, negotiated global licensing agreements, established national sales organizations, and built national distribution partnerships. His trailblazing achievements have led to significant successes for his companies and measurable outcomes for his partners. His influence in the health and wellness industry is backed by five consecutive "best of" awards, and his impact in franchising was recognized with the Fran-tastic 500 award in 2021 and a top franchise influencer award in 2022. Micah's coaching approach centers around his unique B.O.P. methodology (Blueprint, Optimize, Position). This strategy empowers business owners to craft a bulletproof blueprint that refines processes and systems, thereby eliminating inefficiencies. The optimization phase sharpens areas that need support, implements KPIs, refines brand messaging, deepens financial understanding, and sets up SOPs for scalable operations. Finally, positioning aligns the business to target the right customers with the right products and services, ensuring the brand message resonates with the business operations. During the COVID-19 pandemic, Micah demonstrated his commitment to entrepreneurship as part of a team that supported over 540 businesses through the lockdowns. This action highlighted his resolve to transform lives through business ownership. Micah is also a contributor to Forbes.com’s Entrepreneur and Small Business sections. If you're ready to optimize your business, refine your processes, and scale your operations, Micah Logan stands ready to guide you to success. Join him on this transformative journey, and let's turn your entrepreneurial dream into a thriving reality. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MicahLogan #thecommoncentsshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Using Language and Strategy to Navigate Business Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also does? It's the James Bond. Sometimes I say, you're no Spico Españolo. They're like, this guy's an idiot. And so I'll sit back. And it's only for selected company. But I'll see if people are sizing me up or saying things about me. I don't need to disclose that to everybody if they have bad intentions. But for the most part, I speak Spanish. But I have used that for my own protection from time to time. And I guess when they see me and I'm a business owner and I wear a suit, you would believe that they would charge more. Let's be realistic. So what do I do? I got my main man out there. I got Ace. he goes to the place. So instead of $100, now it's $45 and transportation. Thank you. Yeah, this is great. And so you need to have the right people that know the right people.

Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Richard Blank's Decision to Move to Costa Rica It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of mine who owned a center here said, Richie, come down and come and teach English for a couple months. Relax for a little bit, take a break. When I came to Costa Rica, I didn't want to leave. So after those 60 days, I went to my friend and asked if I could stay. And he said, you beat me to the punch. I was just about to offer it to you as well. And just like as you would expect, there were hugs and high fives and smiles. I worked with my friend for four years. I learned the business. The Real Secret Behind Starting a Business But this is the different thing. And this assisted me in my decision to start my business. I didn't do C-level. So no, I didn't understand the contracts, the labor laws and things like that and the benefits. Learned it from the inside out. Really, I was one of the very best and strongest of soldiers. I learned retention and customer support and onboarding and training, a little bit of human resources, and I even learned search engine optimization. So if you really want to think about it, a lot of the times it's not like what you're getting paid, but if you can get some experience, I did four years of it and I learned enough to be able to start my company. But the secret It wasn't the margins or the connections that you have. It's really extending empathy and giving call center agents dignity because the largest grape and what causes most attrition is people just don't feel valued and disrespected. Understanding Tone and Cadence in Customer Interactions Let's talk about some of that. I want to hear a piece of that. I want to function as if I was working in your center. So you're training them to hear tone, response, cadence, and a person's voice to respond to that. Is that right? Yeah, you can tell when someone's yelling at you. And you can tell in grandma's fist. So what people need to do is to slow down and severely calm down. And there are some actions. Do you want me to juggle some stuff for you? Sure, I'll give you a couple quick techniques. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM https://youtu.be/J9W-UU1J0e4 https://youtu.be/U-JmZp7z0Zk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Are You struggling with inconsistent profits, cash flow crunches, or operational inefficiencies? DISCOVER the Small Business Mastery System – Your path to fixing cash flow, profits, and operational inefficiencies. Schedule your free discovery session today! For years, we’ve helped small businesses just like yours overcome challenges and achieve lasting growth is your business surviving or thriving? Most small businesses face these challenges in their first 5-7 years, leaving owners overwhelmed and unsure of the next steps. Discover how we can help your business thrive. Scroll down to learn more about the Small Business Mastery System Millions of Small Businesses Get Stuck Because Entrepreneurs Don’t Know How to Fix Their Broken Businesses But They Don’t Have To Stay Stuck because Entrepreneurs have no idea how to fix their broken businesses. Is it your sales program? Is it your marketing strategy? Is it an employee problem? Have you established the right metrics or Key Performance Indicators to measure how well your company is doing? but there’s a solution. Introducing the Small Business Mastery System – a proven two-phase framework designed to stabilize, optimize, and scale your business. Created by Micah Logan, a seasoned entrepreneur, business coach, and consultant with over 20 years of experience running and advising successful companies, this system is built on real-world insights and tested strategies. With the TURNAROUND Framework, we’ll help you regain control, resolve critical issues, and establish a strong foundation. Then, the ALTITUDE Framework guides you to achieve sustainable growth, measurable success, and long-term scalability. See Real Results From Business Owners Just Like You Future Masters Chess Academy – From Leads to Growth K&T Cleaning Services – Building Efficiency Meet Micah your partner in business success Micah Logan is a 20-year award-winning Entrepreneur, Forbes Contributor, and Business Coach who has helped his client achieve the following: Generate over 2,000 leads Add $10 million in additional revenue Open additional locations Assisted with Mergers and Acquisitions Improve Revenue to Expense efficiency ratios over 30% “I achieve these results by tailoring strategies to each business's unique challenges and strengths.” Micah specializes in turnarounds, business growth strategy, SOP implementation, and brand direction. Don’t spend another week feeling stuck and overwhelmed. Let’s work together to turn your business into the thriving success it deserves to be. Book Your Strategy Call Now Unlock Your Business Potential: Calculate Your Coaching ROI See how investing in coaching can transform your revenue and profits with our exclusive tool designed for small business owners The Logan Companies Business Growth Estimator Discover the potential growth and efficiency improvements your business could achieve with our coaching services. TURNAROUND Framework: Stabilizes and Fixes Critical Issues The TURNAROUND Framework focuses on addressing immediate challenges, such as cash flow management, operational inefficiencies, and lead generation. This phase is designed to stabilize your business and set a strong foundation for growth. With actionable steps like aligning accountability, nurturing revenue, and realigning your team, you’ll regain control and clarity. PHASE II ALTITUDE Framework: Optimize and Scale for Sustainable Success The ALTITUDE Framework builds upon the stability achieved in TURNAROUND. This phase introduces advanced strategies for scaling your business, such as leveraging metrics, innovating for growth, and empowering your team with actionable insights. It’s a comprehensive roadmap for achieving long-term success and thriving in a competitive marketplace. Ready to take the first step? Let's start your transformation journey The Small Business Mastery Framework is a holistic, two-phase system designed to help small business owners like you achieve consistent profitability, operational efficiency, and sustainable growth. This methodology draws on over 20 years of real-world experience in coaching, consulting, and building businesses across industries. About Micah Logan Micah Logan is a 20-year award-winning entrepreneur and business coach, who has built a career on ruthless consistency and an unyielding passion for entrepreneurship. Micah’s expertise spans various sectors, from health and wellness to manufacturing and franchising, positioning him as a powerhouse coach for business owners ready to scale into multiple six and seven-figure incomes. His success record is inarguable. Micah has introduced products to international markets, negotiated global licensing agreements, established national sales organizations, and built national distribution partnerships. His trailblazing achievements have led to significant successes for his companies and measurable outcomes for his partners. His influence in the health and wellness industry is backed by five consecutive "best of" awards, and his impact in franchising was recognized with the Fran-tastic 500 award in 2021 and a top franchise influencer award in 2022. Micah's coaching approach centers around his unique B.O.P. methodology (Blueprint, Optimize, Position). This strategy empowers business owners to craft a bulletproof blueprint that refines processes and systems, thereby eliminating inefficiencies. The optimization phase sharpens areas that need support, implements KPIs, refines brand messaging, deepens financial understanding, and sets up SOPs for scalable operations. Finally, positioning aligns the business to target the right customers with the right products and services, ensuring the brand message resonates with the business operations. During the COVID-19 pandemic, Micah demonstrated his commitment to entrepreneurship as part of a team that supported over 540 businesses through the lockdowns. This action highlighted his resolve to transform lives through business ownership. Micah is also a contributor to Forbes.com’s Entrepreneur and Small Business sections. If you're ready to optimize your business, refine your processes, and scale your operations, Micah Logan stands ready to guide you to success. Join him on this transformative journey, and let's turn your entrepreneurial dream into a thriving reality. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MicahLogan #thecommoncentsshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Using Language and Strategy to Navigate Business Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also does? It's the James Bond. Sometimes I say, you're no Spico Españolo. They're like, this guy's an idiot. And so I'll sit back. And it's only for selected company. But I'll see if people are sizing me up or saying things about me. I don't need to disclose that to everybody if they have bad intentions. But for the most part, I speak Spanish. But I have used that for my own protection from time to time. And I guess when they see me and I'm a business owner and I wear a suit, you would believe that they would charge more. Let's be realistic. So what do I do? I got my main man out there. I got Ace. he goes to the place. So instead of $100, now it's $45 and transportation. Thank you. Yeah, this is great. And so you need to have the right people that know the right people.

Micah Logan presents The Common Cents Show. How to start a business in Costa Rica with Richard Blank The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge. The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy. Richard Blank's Decision to Move to Costa Rica It was a one in a million opportunity when I was 27 years old back in August of 2000. A friend of mine who owned a center here said, Richie, come down and come and teach English for a couple months. Relax for a little bit, take a break. When I came to Costa Rica, I didn't want to leave. So after those 60 days, I went to my friend and asked if I could stay. And he said, you beat me to the punch. I was just about to offer it to you as well. And just like as you would expect, there were hugs and high fives and smiles. I worked with my friend for four years. I learned the business. The Real Secret Behind Starting a Business But this is the different thing. And this assisted me in my decision to start my business. I didn't do C-level. So no, I didn't understand the contracts, the labor laws and things like that and the benefits. Learned it from the inside out. Really, I was one of the very best and strongest of soldiers. I learned retention and customer support and onboarding and training, a little bit of human resources, and I even learned search engine optimization. So if you really want to think about it, a lot of the times it's not like what you're getting paid, but if you can get some experience, I did four years of it and I learned enough to be able to start my company. But the secret It wasn't the margins or the connections that you have. It's really extending empathy and giving call center agents dignity because the largest grape and what causes most attrition is people just don't feel valued and disrespected. Understanding Tone and Cadence in Customer Interactions Let's talk about some of that. I want to hear a piece of that. I want to function as if I was working in your center. So you're training them to hear tone, response, cadence, and a person's voice to respond to that. Is that right? Yeah, you can tell when someone's yelling at you. And you can tell in grandma's fist. So what people need to do is to slow down and severely calm down. And there are some actions. Do you want me to juggle some stuff for you? Sure, I'll give you a couple quick techniques. https://youtu.be/1z0-Sbk-dVY https://youtu.be/1xp9CbU_qsM https://youtu.be/J9W-UU1J0e4 https://youtu.be/U-JmZp7z0Zk Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect. Are You struggling with inconsistent profits, cash flow crunches, or operational inefficiencies? DISCOVER the Small Business Mastery System – Your path to fixing cash flow, profits, and operational inefficiencies. Schedule your free discovery session today! For years, we’ve helped small businesses just like yours overcome challenges and achieve lasting growth is your business surviving or thriving? Most small businesses face these challenges in their first 5-7 years, leaving owners overwhelmed and unsure of the next steps. Discover how we can help your business thrive. Scroll down to learn more about the Small Business Mastery System Millions of Small Businesses Get Stuck Because Entrepreneurs Don’t Know How to Fix Their Broken Businesses But They Don’t Have To Stay Stuck because Entrepreneurs have no idea how to fix their broken businesses. Is it your sales program? Is it your marketing strategy? Is it an employee problem? Have you established the right metrics or Key Performance Indicators to measure how well your company is doing? but there’s a solution. Introducing the Small Business Mastery System – a proven two-phase framework designed to stabilize, optimize, and scale your business. Created by Micah Logan, a seasoned entrepreneur, business coach, and consultant with over 20 years of experience running and advising successful companies, this system is built on real-world insights and tested strategies. With the TURNAROUND Framework, we’ll help you regain control, resolve critical issues, and establish a strong foundation. Then, the ALTITUDE Framework guides you to achieve sustainable growth, measurable success, and long-term scalability. See Real Results From Business Owners Just Like You Future Masters Chess Academy – From Leads to Growth K&T Cleaning Services – Building Efficiency Meet Micah your partner in business success Micah Logan is a 20-year award-winning Entrepreneur, Forbes Contributor, and Business Coach who has helped his client achieve the following: Generate over 2,000 leads Add $10 million in additional revenue Open additional locations Assisted with Mergers and Acquisitions Improve Revenue to Expense efficiency ratios over 30% “I achieve these results by tailoring strategies to each business's unique challenges and strengths.” Micah specializes in turnarounds, business growth strategy, SOP implementation, and brand direction. Don’t spend another week feeling stuck and overwhelmed. Let’s work together to turn your business into the thriving success it deserves to be. Book Your Strategy Call Now Unlock Your Business Potential: Calculate Your Coaching ROI See how investing in coaching can transform your revenue and profits with our exclusive tool designed for small business owners The Logan Companies Business Growth Estimator Discover the potential growth and efficiency improvements your business could achieve with our coaching services. TURNAROUND Framework: Stabilizes and Fixes Critical Issues The TURNAROUND Framework focuses on addressing immediate challenges, such as cash flow management, operational inefficiencies, and lead generation. This phase is designed to stabilize your business and set a strong foundation for growth. With actionable steps like aligning accountability, nurturing revenue, and realigning your team, you’ll regain control and clarity. PHASE II ALTITUDE Framework: Optimize and Scale for Sustainable Success The ALTITUDE Framework builds upon the stability achieved in TURNAROUND. This phase introduces advanced strategies for scaling your business, such as leveraging metrics, innovating for growth, and empowering your team with actionable insights. It’s a comprehensive roadmap for achieving long-term success and thriving in a competitive marketplace. Ready to take the first step? Let's start your transformation journey The Small Business Mastery Framework is a holistic, two-phase system designed to help small business owners like you achieve consistent profitability, operational efficiency, and sustainable growth. This methodology draws on over 20 years of real-world experience in coaching, consulting, and building businesses across industries. About Micah Logan Micah Logan is a 20-year award-winning entrepreneur and business coach, who has built a career on ruthless consistency and an unyielding passion for entrepreneurship. Micah’s expertise spans various sectors, from health and wellness to manufacturing and franchising, positioning him as a powerhouse coach for business owners ready to scale into multiple six and seven-figure incomes. His success record is inarguable. Micah has introduced products to international markets, negotiated global licensing agreements, established national sales organizations, and built national distribution partnerships. His trailblazing achievements have led to significant successes for his companies and measurable outcomes for his partners. His influence in the health and wellness industry is backed by five consecutive "best of" awards, and his impact in franchising was recognized with the Fran-tastic 500 award in 2021 and a top franchise influencer award in 2022. Micah's coaching approach centers around his unique B.O.P. methodology (Blueprint, Optimize, Position). This strategy empowers business owners to craft a bulletproof blueprint that refines processes and systems, thereby eliminating inefficiencies. The optimization phase sharpens areas that need support, implements KPIs, refines brand messaging, deepens financial understanding, and sets up SOPs for scalable operations. Finally, positioning aligns the business to target the right customers with the right products and services, ensuring the brand message resonates with the business operations. During the COVID-19 pandemic, Micah demonstrated his commitment to entrepreneurship as part of a team that supported over 540 businesses through the lockdowns. This action highlighted his resolve to transform lives through business ownership. Micah is also a contributor to Forbes.com’s Entrepreneur and Small Business sections. If you're ready to optimize your business, refine your processes, and scale your operations, Micah Logan stands ready to guide you to success. Join him on this transformative journey, and let's turn your entrepreneurial dream into a thriving reality. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #MicahLogan #thecommoncentsshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Using Language and Strategy to Navigate Business Personally, sure, speaking Spanish opens doors for me and shows respect. But guess what it also does? It's the James Bond. Sometimes I say, you're no Spico Españolo. They're like, this guy's an idiot. And so I'll sit back. And it's only for selected company. But I'll see if people are sizing me up or saying things about me. I don't need to disclose that to everybody if they have bad intentions. But for the most part, I speak Spanish. But I have used that for my own protection from time to time. And I guess when they see me and I'm a business owner and I wear a suit, you would believe that they would charge more. Let's be realistic. So what do I do? I got my main man out there. I got Ace. he goes to the place. So instead of $100, now it's $45 and transportation. Thank you. Yeah, this is great. And so you need to have the right people that know the right people.