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【楽天ブックス限定先着特典】Smile Again (CD+MV収録Blu-ray+スマプラ)
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Smile Again (CD+MV収録Blu-ray+スマプラ)
https://room.rakuten.co.jp/room_ec22ca0e7a/1700196960670286
【楽天ブックス限定先着特典】Smile Again (CD+Behind The Scenes収録Blu-ray+スマプラ)
https://room.rakuten.co.jp/room_ec22ca0e7a/1700196960892378
【楽天ブックス限定先着特典】Smile Again (CD+MV収録DVD+スマプラ)
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【Amazon】BE:FIRST
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【楽天市場】BE:FIRST
https://a.r10.to/h64pWC
Lyrics
You are my white rose that washes my soul so pleasantly
But it seems to be dried now , you said
" So tired of working or daily routine " .... Then ,
Let me be your sun
Let me be your sunflower
that cheer you up vigorously
Let me be an eagle that lifts you up
and takes you to the sky
Let me make you revive again !
Life is not perfect , I suppose
You have to proceed with trial and error
I don't have a power of money that protects you
But there must be something I can do for my dear friend !
Let me be a fish that drinks up your enervation or lassitude
or let me be a black hole that swallows up your sorrow or anxiety !
Let me be your sun or a comedian that makes you smile
Your happiness is my happiness !!
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Lyrics
Ah ! Love is Blue !
We were in the park . My hands got dirt for cleaning a bench
so washed them at the water fountain
As I was going to dry wet by rubbing my shirt
She picked up her handkerchief and said joyfully
" I bet you never bring a handkerchief for dating women ! "
Handed me with a smile like some amusement
Ah Love is blue
As the colour of autumn sky soothing me utterly
We were on the jet coaster rising
She asked me about my dreams in the future
Talked some plans when the coaster at the top
then it plunged with super speed , I felt thrown in the air
Some screamed in the upside-down world
I myself shouted in confusion
" Besides plans , I love you so much ! "
She said " Good ! "
Ah Love is blue ! Yeah !
The colour of the shining sea , an endless summer
But sooner or later everyone would know
life is not perfect neither are relationships ...
Ah Love is blu ----------------------- e
Sometimes the colour of the bottom of the ocean
But you'll love somebody again !
I will let you know how much I love dogs on a telemarketing call. Positive Talk Radio guest Richard Blank Costa Rica's Call Center
I was just thinking to myself, my first job was not in a call center, but I worked for a, uh, insurance guy. Okay. And he wanted me to call for expiration dates. Sure. And I still remember the, the, uh, um, script that I had that. Hi, my name is Kevin McDonald and I'm calling on behalf of Don Kramer. You're a local farmer's insurance agent.
And we would like to know when your, uh, when your, um, policy is going to expire next time so that we can give you a competitive quote. Can you gimme a date when that's gonna. And, uh, and it was, you know, it was fun. I didn't get hung up on a lot, uh, because, you know, if you're, I think if you're engaging and, and you've got a smile in your voice, people are willing to listen to you.
Have you, is that been your experience? Is that what you teach? No, absolutely. But off the bat, if I could just do a quick QA on what you just gave me, there is your example. First and foremost, you're using a lot of trigger words there to keep their attention. I like how you're playing on the pronouns.
You're definitely changing. Certain speed a little bit to capture their attention. I like how you gave yourself the name drop. It was very clear. And so besides even the potential client responding to you yet, obviously I can tell by your tone that the call is nonthreatening. And it seemed to be in very good faith.
So, uh, that sort of training that you went through, I think is fantastic. I think you have a structured phone call now talking about smiling on the phone. Sure. Certain people could do things like that. And I also believe in illustrators where your body, there's a congruence, where your audio is matching the visual, where your body could be expressive.
When you're speaking, I really, really encourage. Um, tie down and rebuttal questions where you could see if something makes sense or sounds good. Right? A lot of the times on the phone you'll hear a dog in the background because people were working from home. Kevin, so inadvertently and passive aggressively.
I'd like to use the me too technique. I'll let you know how much I love dogs. I'll follow it up with a question by asking you the dog's name and then you'll put the dog outside. You'll come back and I'll anchor you in regards to talking about your dog. Usually you'll ask my name again. I'll give a buffer boomerang technique by saying, Hey Kevin, that's an excellent question.
My name is Richard blank. So at least I'll repeat it to show active listening and send it back to you in a positive. And so these are sort of structures that once you see it, you don't unsee it three weeks. It becomes habit. You're not being slick and clever. You're just being tructure. And there is this way to manipulate a conversation in order to match somebody's rate and pitch to see if they have a spike or a dip as a tell sign to ask them a question.
And I also believe in studying people's answering speeds because that is something that's subconscious. You can always manipulate your tone rate and pitch. And my suggestion in which you have in abundance, your pitch should, or your tone should always be consistent and it should be confident. And em, You usually mirror image somebody's rate and their pitch to see if they have a question.
And I also believe in stacking open ended questions. Like I could describe all the three or four things my company does, or the insurance company that you represented does, but I'd like to not do desert pitching Kevin, because a lot of people just do four, five minute runs. When you do desert pitching, there's no Oasis.
You gotta let the people drink and rest for a minute. So anytime you give a list of something, you should almost serve it like a dessert tray where you show it, wait for a positive reinforcement. And then at the end you could say, Hey, Kevin, I'm sure you like, at least. So at least you're raking it. And then throughout the conversation, you could almost say, Hey, since you still have me on the phone at the conclusion of the call, you did mention, you're like, Hey, what about B, C or D?
You said you like D again, I just raped you. I love repeating information in military alphabet because Memorial day just happened. We all know someone that's served and we're extremely. Of the United States military. And then finally, if I may make a huge suggestion that if there is a gatekeeper or an assistant of yours, and I get transferred to you, when I'm speaking to this individual, I'm gonna give the gift of a positive escalation.
I'm gonna let you know how amazing your assistant was. I'm gonna do it verbally. And then when I write you an email, I'm gonna mention it written. So when I happen to call your company back in this individual answers, they're gonna say Richard, in the last five years, I've been here. You're the first person I ever wrote about me.
So obviously this Richard circle is gonna add some sort of momentum and show. Very good faith prior to any sort of contracts. Good.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/i6Yd-cWHEhc
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
It's amazing. I I've talked to a lot of people that have traveled internationally. I haven't had the ability to, yet. I plan on doing it at one point in time, but I will, I don't think I'm not gonna no. So, but what they tell me is that when you leave this country and you go elsewhere, mm-hmm, people who have nothing.
And I mean, nothing mm-hmm can still be happy. It. Absolutely. Doesn't take a car. Doesn't take, you know, a lot of money. Uh, they've got water, they've got food, they've got a roof over their head. They've got family and they're happy. And I, I think we've, you've been gone a while. I think we've lost that we've lost touch with that in this country.
And I would hope to get it back. They also have faith. They have faith in themselves. They have faith in their family and they have spiritual faith. And I like things like that. And I believe that everybody in the world has that in common. It doesn't matter your culture, religion, your language, your skin color, or whatever.
No, there, there a smile is universal. And when people offer food and share things like that's universal, too. and in this culture, you cannot turn down a second plate of food as an insult. So just be prepared to eat and be prepared to be taken very well cared of, and also have the pleasure of reciprocating that as well.
And so I've seen that as part of this culture, but no, the, the United States is fine. We have this, I just think people need to slow down. Calm down a little bit and just get back to the basics, get back. As I mentioned, the way that we were raised by our parents and grandparents, and if we can get back to that sort of simple sort of mind frame and, and communication, people have much more, uh, effective and fulfilling relationships.
What what's happening is people are texting too much and they're not calling. or they're not seeing one another, because it may be COVID people got isolated and it's not easy. It's really, the tough road is to get back into that. The easy way is just to keep doing what you're doing, but the, but the more challenging way is to walk next door to your neighbors and to say hello, or to make that extra effort to not break a plan and to see your friends or to do a follow up email or phone call for courtesy.
And not be latent about it because people are expecting that. And so as long as you can do those sort of things on a daily basis, it won't pile up. You won't forget about it and you'll be invited to a lot of parties and events because you're showing interest in that sort of relationship. Absolutely.
Yeah. I ask my youngest son. When he was, uh, 18, 19, this is about 10 years ago, but he, he was to the, he was so good at texting that he could in class have his phone in his pocket and be able to text without looking at the, the number to the, uh, uh, letters as to mm-hmm. what he was. I mean, he was so gifted at texting.
He did it so much. So I asked him one day, I said, Don't you find that texting takes away from the personal attention of having a conversation with somebody. And he said, no, I'm fine with texting besides I can talk to five girls at the same time when I'm texting. And I can't do that when I'm on the phone.
So it's like, well, okay, but what's your son's name? The Fs . That sounds great. Five girls at the same time. He's remember our generat. Okay. We had to call people's homes to ask permission to speak to our friends. Yes, we did. Cuz dad would pick up the phone and it would be like, who's this that's right. Oh, you know, can I talk to Lisa please?
Uh, you know, and uh, but nowadays none of that's, but I think you're right. We've lost a human touch and we, and you would be great to get that human touch back. I gotta ask you in Costa Rica, what's the homeless situation like. It's there. Uh, and I, I see it a lot in, in San Jose, but really what I see is it's more of somebody that's lost their way.
It's usually a young man or a young woman that might be indulging. too much. Wow. Yes. And so that's what I see. And so, but other areas where yes, it is a third world country. And I have seen individuals out there asking for the most asking for OS from people. And you can tell that this individual might be a senior citizen or have a handicap.
Or something that's not drug or bad habit related. And a lot of people, including myself, not just give money, but then all of a sudden you ask, is there something that you need specifically? I need some sneakers, I need a jacket. I need something. You get that for them. It's not like a one and a done, like in my neighborhood, there was a corner and there was, there was Donna Katia.
She must have been at least 75 years old. And this woman was out there every day, sweetest woman. And she was literal. Almost supporting her family. I didn't ask too many questions, but this woman was out there asking for money and saying, you know, blessings for people. And she was very smart. She remembered people's names too.
And so when I would see her, I would give something. And then when Christmastime came along, I asked if there was something specific. She mentioned the sneakers for, you know, a grandchild and I, and I got that for her. And so, um, there's certain ways to do it. Like I'll give somebody money on the corner if they're juggling knives or doing some sort of acrobatic event.
Yeah, sure. I'll give you a couple dollars. But then when you see somebody every day and you realize they're part of your community, it's, it's something where people want to take care of them. It's interesting how neighbors will talk about this individual that you saw and they start learning about them.
And so this is a culture that really likes to take care of their own. And I've seen on the side, like if you walk past the banana plantation, they'll be a worker there and you're just walking and he's like, Hey, would you like a few bananas? You know, it's just, people are always sharing and they're always, um, Once again, trying to make people feel welcome, but I don't see it that bad.
I don't see really tent encampments here. We just see certain packets of the city that might have individuals, as I've mentioned that.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/lHwxCUKsY9E
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
Dave Lorenzo: All right, Richard. So before we went to that break, I asked you to think of a case study for us. Have you come up with one?
Richard Blank: I have, in fact, I can make it easy for you. I could do it across all verticals. How does that sound? So it applies to every account that I have. I always have an answer for that. A couple things we can do.
Richard Blank: The first thing is there's certain words that you have because the vowels in Spanish in English could give away. So we write certain words out phonetically for them, even though they need to know how to spell it properly, that can eliminate any sort of confusion or any sort of guessing. The second thing is, let's say for an example, that we're representing a company that's out of Chicago in a certain suburbs.
Richard Blank: What we like to do with a lot of the times is just take a Google. Right around the block and just to see the local pizza parlors, the parks, the churches, and what's going on around there. So instead of just giving us specific direction, we can talk about Mike's pizza, which everybody knows more than anything.
Richard Blank: And finally, we, we have to ensure that if people do follow up or even subcategory questions that we need to have every single sort of vocabulary for that. Doesn't mean that we need to have it memorized, but we should have a glossary of terms. So just, if something comes up, we're skilled enough to say that's an excellent question, Dave, and we could look it up while we're answering that question for you.
Richard Blank: Many people are capable of doing that. So as long as we're on a level playing field and we're given all the resources to, as you say, make it. Like we're in the United States and we know what the shore is and cheese fries and things like that. Then, uh, maybe tell us a couple more local flavors that we have or things that we should be aware of.
Richard Blank: And those are the sort of calls that we make to the people where it sounds like we have more in common with them and we know where we're going. It's. A simple, an example, like what we're calling businesses, instead of just saying, how are you a lot of the times we'll ask, Hey, how's Costa Rica's call center doing today in the tens of thousands of calls, I've analyzed.
Richard Blank: We find that company name, spike technique by asking about a company or organization, a lot of people have responded with you've been here before, or you an alumni sounds like, you know where you're going. You can parlay that with an extension or a person's name. And so you're rotting on that sort of high of familiarity, and they'll be able to transfer you.
Richard Blank: I always believe that lying on the phone is not ethical. I'm not saying I'm lying and I'm not saying that we're being slick. There's nothing wrong with being clever. And as long as you say a person's name a certain way, or a company's name a certain way with your anonymity, they can kind of maybe reduce the fact that you're a telemarketer or you're selling something and you make a different sort of first impression approach.
Richard Blank: And so these are the sort of things that enable us to prolong our conversations to at least increase our odd. Of a conversion ratio. I could give you 50 tips and tricks today, but we don't have as much time to go over that. But I think the most important thing, my, my friend, Dave, and thank you so much for you and your audience's time is that I think the first 30 seconds of the phone call is ideal.
Richard Blank: You need to, once again, not be egocentric, you need to put that company first and by saying their names and being polite to those that answer the phone. And making sure that they get credit when you are transferred or have given you information. And you should especially do that when you do a follow up letter, because you're probably separating yourself, Dave, from a thousand other people, and I've had the secretary or gatekeeper say, you know, thank you very much for that positive escalation.
Richard Blank: I got a raise or I got acknowledged, or it just made me feel good after 30 years, you're the first person to say that. So of course they're waiting for my call to transfer it for the close. I believe in woo way. Why have resistance do at least resistance allow the wind and the current to take you so any sort of friction and forced motion is not natural.
Richard Blank: I think that if I can gain their confidence in the beginning and show very nice, uh, reserved side where I can still close a deal, but I'm not gonna do it. Like you see in the movies I can, but that's out of character for. And if I'm looking to have long term relationships with people, it's not a one and a done, I want to get referred.
Richard Blank: I want Dave you and my network together to grow as well. And as I say before, coming on your show today, I, I wanted to share with you certain things that enabled me to be in business for 14 years and running this call center. If I were not able to do these sort of baseline ethics, morals, sort of phone calls for my clients, this would've never worked.
Richard Blank: and, um, if anything of nothing taking that away today is that if you, if you reject more than you accept, if you stand tall to your beliefs and you do things to make your great grandparents proud, you're gonna preserve, you're gonna last, you'll have the endurance. You'll make it through the tough times.
Richard Blank: Cuz those are the times you look in the mirror and you ask yourself, is this still worth it? Well, it is worth it. I have a luxury trade. This should have never happened. The fact that I'm here in Costa Rica for 21 years. And I have a company with my wife after 14 years. It's a long shot from Northeast Philadelphia.
Richard Blank: So I smile every day. I've learned to do that and I've learned to give my agents dignity and to know every single one of their names and to break bread with them. And I have the largest collection of pinball here. When you visit me, you'll see. So it's free play that it can play pinball with me, go to the Pacman machine, make yourself comfortable.
Richard Blank: Because that's my goal in a call center environment, which is a grind is, is to be the opposite. This is not a boiler room. This could be a career for these young men and women. They could build it like me. And if I could be the last boss they ever have, maybe when they move on, they can know every agent's name and keep that sort of tradition that I have. Dave.
Dave Lorenzo: That's terrific. I love it.
Inside BS Show has accepted my invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dave Lorenzo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/30D56dNySFU
https://getinsidebs.com/how-to-build-a-world-class-call-center-richard-blank-show-95/
https://player.fm/series/inside-bs-with-dave-lorenzo/how-to-build-a-world-class-call-center-richard-blank-show-95
https://www.listennotes.com/podcasts/inside-bs-with/how-to-build-a-world-class-y0jPVSM64FX/
https://podcasts.apple.com/nl/podcast/how-to-build-a-world-class-call-center-richard-blank-show-95/id1506769228?i=1000567719961
https://www.audible.com/pd/How-to-Build-a-World-Class-Call-Center-Richard-Blank-Show-95-Podcast/B0B54HPXGK?ref=a_pd_Inside_c1_lAsin_1_7
https://open.spotify.com/episode/0lGBT4kd7026zRzP3C8mlu
https://tunein.com/podcasts/Business--Economics-Podcasts/Inside-BS-with-Dave-Lorenzo-p1258770/?topicId=173106229
https://www.ivoox.com/en/how-to-build-a-world-class-call-center-audios-mp3_rf_88970286_1.html
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Miami Dental Group - Doral is the leading dental practice. We offer everything from general dentistry to cosmetic procedures like teeth whitening in Doral. When it comes to your smile, you want nothing but the best care available. That’s why our patients love coming back again and again because they know that they are getting top-notch service every time.
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I can see your eyes. I can see my hair. And all next moments will disappear. Do not pity on me. Because everything will break anymore. Both your smile and the yellow world.
※I am too short with everything I am alone. Let's get back to your quiet smile once more
A piece of memory that does not stop. Let's destroy it all once again Tears of the heart with a beautiful embellishment. Let's throw memories once again
Everything is too empty by me alone. Let's go once again to regain your soft smile Right now every single afterimage is missing everything.
I want to touch you once more, let's go get your smile back
I began to shed tears of dark gray that was saddened by the sky. dazzling…
I am too short with everything I am alone. Let's get back to your quiet smile once more
Everything is too empty by me alone. Let's go once again to regain your soft smile
※repeat
Home page
http://s.ameblo.jp/jyo-kagorei
I want you to show me your smile in the evening. Even if my grief falls like snow, I want to be wrapped in your gentle smile Because I'm going to have no power What are you doing now?
※If it is happy it is OK I'm laughing The damaged past will never happen again so at ease I want you to sleep peacefully
Because rain breaks my heart what's wrong Because rain let me heal my heart I wonder what you are doing now. I wonder if you are laughing with someone It's a bit sad but I am only a little happy
If you have forgotten the days that will never return again and you are only looking at the front, you will surely be able to be decent. You should also get ordinary happiness
※repeat
No matter how much you cry in the rain, that tear disappears with rain, so do not worry
※repeat
Home page
http://s.ameblo.jp/jyo-kagorei
Your smile on that day turns into memories Regret that hurt you,
which one you smile You are a nice guy so you can forget me, but I will remember
Together with immature self Thank you
Your smile gave me kindness even though I hurt you Every time a feeling of guilt comes You wrapped me
Your smile gave me kindness
I could not do anything Why did not I give you more kindness?
I strongly embraced you so that love will not disappear I do not want to lose a smile from my heart Even if your core has already been taken away, again in me ....
※Your smile gave me kindness even though I hurt you Every time a feeling of guilt comes You wrapped me
Your smile gave me kindness
I could not do anything Why did not I give you more kindness?
※repeat
HP
http://s.ameblo.jp/jyo-kagorei
(What is this
I want to win
not yet)
I can not win at all Still more still a loser Humiliated feeling is not odd The feeling of a minute toe is different from usual and it is uncomfortable Light yellow brutal smell quietly My feeling of little despair
I unwittingly spread the wound of pride It is superimposed over the history of darkness beyond sorrow Nothing is changing in reality As long as I do not change I am not near you
There is no smile
Your sighs hurt I stung my heart To be afraid of touching again Because I know that parting will attack me
It can not be overwhelmed with my power There was nothing I could do with my present You only have to get the power to be reluctant
Your sighs hurt I stung my heart To be afraid of touching again Because I know that parting will attack me
HP
http://s.ameblo.jp/jyo-kagorei
I met you and it feels like I got cheerful Even when it's hard or painful, if you smile it, you can just be happy It's simple,
If I can overcome this wall thanks to you, I feel like I can meet your smile again
You can just be happy It's simple
On the day I can meet you, the laundered shirt smells better than usual I am glad that your scent may have arrived
Blueberry Days
By the time the rainbow disappears I want to see you Blueberry Days
But I can not do much with studying though I could meet myself I could do my best for you
I could do my best for you
Blueberry Days is my best for you
I could do my best for you
Blueberry Days is my best Thank you
Because I will not say that I go out with each other Just a little more I want to stay with you The fact that you are alive is very happy
If I can overcome this wall thanks to you, I feel like I can meet your smile again
The fact that you are alive is very happy
On the day I can meet you, the laundered shirt smells better than usual I am glad that your scent may have arrived
Blueberry Days
By the time the rainbow disappears I want to see you Blueberry Days
But I can not do much with studying though I could meet myself I could do my best for you
I could do my best for you
Blueberry Days is my best for you
I could do my best for you
Blueberry Days is my best Thank you
I could do my best for you
Blueberry Days is my best for you
I could do my best for you
Blueberry Days is my best Thank you
HP
http://s.ameblo.jp/jyo-kagorei
I filmed, recorded, edited, provided the vocal, and starred in this video......THANKS FOR WATCHING!!!!!..........Tune from the film Sleepless In Seattle.......This was one of many classics recorded for the film soundtrack.....Harry Connick Jr recorded this for the film.........Other contributors included "Tammy Wynette performing Stand By Your Man....... Stardust by Nat King Cole....... Bye Bye Blackbird by Joe Cocker...... Make Someone Happy by Jimmy Durante..... When I Fall In Love a duet with Celine Dion and Clive Griffin.......Back In The Saddle Again by Gene Autry........A Kiss To Build A Dream On by Louis Armstrong.......In The Wee Small Hours Of The Morning by Carly Simon.......Makin' Whoopee by Dr. John.....An excellent soundtrack to kick back and listen to some of the best of the old standards........
hey veoh here is this weeks website writeup "sUPEREDS 331 weekly internet video" for june 29 2013 titled 'sUPERED plays with a flaShlight" sUPERED the internet video artist/street performer/film editor/professional weird-o billed as the 10th most stRangest person on de internet takes a muti colored flashlight and makes a silly mind expanding thought provoking video enjoy smile IIIII11111IIIIIsUPERED 62913sUPERED this video was first released on apr 21 2007 week 27 of the sUPEREDS weekly internet video' series ..putting it out on the net again .it has a deep message about life and the light we see in our lives .. i nailed it when i made this video the lighting was just right haha thats all for now be good keep it real stay healthy have fun at no ones expense love eachother and help those in NEED by love sUPERED veoh.com
hey veoh here is this weeks website writeup "sUPEREDS 327 weekly internet video" for may 18 2013 titled "sUPEREDS demo tApe from 2005" sUPERED the internet video artist/street performer/film editor/professional weird-0 billed as the 10th most stRangest person on de internet gos into his video safe and pulls out a demo video of him in his studio playing girtar and singing 1 of his original tunes called rapman enjoy smile IIIII11111IIIIIsUPERED 51813sUPERED i have released a different versions of this video of me singing rapman on aug. 3 2008 week 91 and again on jan 29 2011 week 143 .. i did 24 takes on that song back on april 5 2005 in my studio (S.E.X.S.S.) this video your watching is take 2 ... thats all for now be good keep it real stay healthy have fun at no ones expense love each other and help those in NEED(not want) by love sUPERED veoh.com
hey here is this weeks website writeup "sUPEREDS 320 weekly internet video" for march 30 2013 titled "how human personAlities are formed" sUPERED the internet video artist/street performer/film editor/pofessional weird-0 billed as the 10th most stRangest person on the internet does 3 of his characters to explain to the viewer how human personalities come to be.. enjoy smile IIIII11111IIIIIsUPERED 33013sUPERED i first released this video on de internet on apr.16 2011 week 229 titled as "sUPEREDS talk show" putin it out there again cause it 's got some good information to make people aware of how there personalities were formed.. the characters i play are tony mac-a-ron-e .. shaw mc-fair-in and cab-bo-tas-o the terriost thats all for now be good keep it real stAy healthy have fun at no ones expense love each other and help those in NEED (not want) by love sUPERED veoh.com
"In The Air" is all about my love for music, living life to the fullest, and celebrating and cherishing every moment with the people you love. Music = Love and love is always around us which means that music is all around us. It's important to understand how good life can be and how blessed you are to appreciate what you have when you have it.. When I first started music it was very difficult for me, but when you've worked for something so hard and got through the tough times... You can look back and smile because you're still here alive and well doing what you love to do.. Knowing that music is the key to your soul.. You don't need a man to make you happy, as long as you are doing what your heart desires, that is all you need to fulfill your happiness. "In The Air" is my first single off of my debut album coming soon, "Got A Way". You can Download "In The Air" for free here: https://soundcloud.com/jazi-idgaf/in-... Shout out to Trackbaby Pictures for filming and directing the entire video from shooting day till nite at the Punahou Carnival in Honolulu, HI and coming out with an amazing video. Shout out to Bboy Dan, Chris G, and Omar for showing love! Shout out to all the Little Girls with Big Dreams, especially the ones in the video who are aspiring to inspire every day just like me. Please check out my homegirls new single, "Charge" off of her upcoming album, "T.M.T.T.H." here: https://soundcloud.com/jazi-idgaf/cha... Thank you to all of the supporters and listeners! Your support means a lot to me and I appreciate the love! Please subscribe, comment, and share with your friends! Thank you again, stay blessed and GOOD VIBEZ! Follow us on Instagram & Twitter @VdotValdez and @JaziHI #GotAWay #InTheAir #TrackbabyRecords #LittleGirlBigDreams #HawaiiHipHop #VdotValdez -Vdot Valdez
hey veoh here is this weeks website writeup "sUPEREDS 312 weekly internet video" for feb 2 2013 titled "love me 7 times 2013" sUPERED the internet video artist/street performer/film editor/professional weird-0 billed as the 10th most stRangest person on de internet does 3 versions of his orignal song called "love me 7 times" then editeds the three videos into 1 video enjoy smile IIIII11111IIIIIsUPERED 2213sUPERED this is a re- release from week 95 aug 30 2008 that is the last time i played my girtar and sang ...i have not touched my girtars since then ...waiting for the calling to make music again no one has called haha thats all for now be good keep it real stay healthy have fun at no ones expense love each other and help those in NEED (not want) by love sUPERED veoh.com
Experience the Magic When You Buy This Book Now. http://www.theiceprincess.co Princess Mirabel approaches an enclosed garden guarded by a mean-looking ogre. He lets her in. She makes a sandcastle near a pool of water. Her mood changes and she destroys it with a kick. A goldfish washes up at her feet from the pool. She looks at it with disgust. Its scales glitter in the sunlight. She replaces it. She then looks with much admiration at her reflection in the water. The golden crown upon her head falls into the water. She begins to cry. Her teardrops fall into the pool. Much to her surprise, her reflection in the water begins to speak to her. Mirabel promises to be her friend if she will retrieve her lost crown. The reflection dives down and brings it to the surface. Princess Mirabel thanks her but immediately breaks her promise to be friends claiming a right as a princess to change her mind. Dax then arrives at the gate of the garden. Gloober the ogre knocks him down. Dax then smiles at him. His smile is sincere, friendly, and reassuring. No one had ever smiled at the ugly ogre before. Gloober lets Dax in the garden to see Princess Mirabel. She is surprised to see Dax alive. He explains that although she had left him breathless, her kiss had brought him back to life. Princess Mirabel says that he can visit with her. They see a butterfly and a hummingbird. She takes the unicorn horn and waves it and magically time stops. Dax wants to remain suspended in time with her. She makes time go again for it is a cold and cruel crime to hold back the hands of time.
As a tribute to "the soldiers who died fighting for our country," KC Jockey's "Livinin Love" music video is the story of a soldier who deals with losing and gaining love. Being at war in Iraq causes his girlfriend to grow impatient of being apart and break up with him, but once he returns from war, love conquers all. The soldier returns to the smiles and cheers of his beloved family and friends, as well as into the arms of his apologetic girlfriend. The scenario makes you wonder whether or not the girl would stick around if her boyfriend had to return to war again... The positive message and optimistic vibe of the actual song is unexpected after watching the soldier and his girlfriend argue and break up at the beginning of the video. With a rhythmic and dynamic percussion, "Livinin Love" speaks about being in love and being thankful for what you have. It is a feel-good anthem that could brighten anyone's day by encouraging them to just smile and be happy. The downers, pessimists, and ungrateful beings of the world should take a listen to it in hopes of recovering from their dark days and moving on with their lives. As for our valiant war heroes, after being exposed to so much hate and violence, and defending their nations so that the rest of us can live in peace, "Livinin Love" shows them what they're fighting for and what we wish for them. Email: tv@musicdish.net Website: http://kcjockey.com Music: http://www.youtube.com/watch?v=-VO66e4JSso
lyrics I saw your face in a photograph You know I can always make you laugh I'll make You smile when things get rough I'll give you love but I know that's not enough Your hanging on that line We all get lost sometimes Your standing on your own But you'll never be alone As friends go your second to none When I look back I can't help but having fun I can't believe your feeling this way Don't cry I'll be with you everyday Your feeling lost inside There's nowhere else to hide Your standing on your own But you'll never be alone Chorus You'll never be alone again We'll always have a hand to lend However painful it might be So you feel alone inside All you've got to do is try I hope you will agree Your feeling lost inside There's nowhere else to hide Your standing on your own But you'll never be alone Chorus You'll never be alone again We'll always have a hand to lend However painful it might be So you feel alone inside All you've got to do is try I hope you will agree You'll never be alone again You'll never be alone again You'll never be alone again You'll never be alone again You'll never be alone again You'll never be alone again
hey deb here is this weeks website writeup-"sUPEREDS 253 weekly inteRnet video" for oct 29 2011 titled "sUPEREDS vote for me song" sUPERED the internet video artist/street performer/film editor/professional weird-0 billed as the 12th most strangest person on de internet re-releases one of his classic sUPERED videos titled on this release "sUPEREDS vote for me song" in the video sUPERED plays his character named the "funny american" the funny american plays and sings one of sUPEREDS original songs called "vote for me" enjoy smile and get out there and vote IIIII11111IIIIIsUPERED 102911sUPERED --this video was first released on nov 11 2006 (week 4 of sUPEREDS weekly inteRnet video) this is the fourth re-release of this video i do it every nov. election back then i was playing lots of girtar and i hit the song good on that take------ thats one good things videos do---- they capture a time and place and vibe that can be played back over and over again this was a good time hope you all can groove on the video groovey baby hahah thats all for now be good--keep it real--have fun at no ones expense love each other and help those in NEED by love sUPERED veoh.com sUPEREDbodyforhire
"sUPEREDS 242 weekly inteRnet video' for july 30 2011 titled "aimtvsidney canned heat" sUPERED the internet video artist/street performer/film editor/professional weirdo billed as the 12th most strangest person on de internet exposes his fans to canned heat a sixtys rock band----- this video has a group of students (about 25) from sidney doing a cover of canned heats songs titled "on the road again" and "going to the country" the video is so corny that is is good enjoy smile IIIII11111IIIIIsUPERED 73011sUPERED veoh.com sUPEREDbodyforhire
ANOTHER SONG OFF OF THE ALBUM "HIGHLY RECOMMENDED" BY PARAMOUR. MY BFF GIGI AND I ARE TWO OF THE VOICES HAVING A PARTY IN THE BACKGROUND. LOL. YUP- WILL NEVER FORGET THAT DAY. WE HAD SO MUCH FUN AT THE BROAD RECORDING STUDIO IN HONOLULU. I THINK IT WAS 1979 OR 1980. MAYBE IT WAS 1981? 0H WELL. IT WAS SOME WHERE AROUND THERE - FOR SURE. THERE WERE MAYBE TEN OF US IN THE RECORDING BOOTH - BUT THEY KEPT RECORDING US OVER AND OVER AGAIN UNTIL IT SOUNDED LIKE THERE WERE 200 OF US. THE GOOD OLD DAYS. SOMETIMES I WISH I COULD POP BACK OVER THERE - JUST FOR A .LITTLE WHILE. SMILE.
http://www.jefflitmanmusic.com Open Arms: studio version from Jeff Litman's 2009 release, Postscript.
Open Arms - 4:22
Put down your keys,
and take your coat off for awhile.
Be my distraction one more time.
When you are here
I have no reason not to smile.
Let me pretend that youâre still mine.
I always hoped
you would come around again.
And I know I should run away.
But I welcome you with open arms,
until you have taken up your fill,
then Iâll watch the sky fall down as you are leaving.
Iâll look at the mess you left,
and Iâll start cleaning.
Give me one kiss,
oh how Iâve missed
that familiar taste.
You know I donât want another fight.
Just say the word,
and all the hurt will be erased.
Just help me get some sleep tonight.
I always hoped
that someday youâd change your mind
and you donât have to tell me why
I will welcome you with open arms
until you have taken up your fill,
and Iâll watch the sky fall down as you are leaving.
Iâll look at the mess you left,
and Iâll start cleaning.
I want you to ...
http://www.jefflitmanmusic.com Complicate: studio version from Jeff Litman's 2009 release, Postscript.
In my little world,
you never left.
But now there you sit
in his caress.
And Iâll never resurrect
my shattered hope that youâll come back.
I walked a thousand miles
in the brightness of your smile,
but thatâs all gone.
It always ends that way for me,
but I hold on,
and I know itâs wrong,
but you still complicate me.
I try not to think
about that time.
I had everything
when you were mine.
And I hope youâre doing fine,
but I know you canât be happy with that guy.
I walked a thousand miles
in the brightness of your smile,
but thatâs all gone.
It always ends that way for me,
but I hold on,
and I know itâs wrong,
but you still complicate me.
And its just another drink or two
so I donât have to think about you, girl.
You really messed me up this time,
but Iâm not gonna cry.
Despite the daydreams in my head,
Iâll never see you in my bed again.
But I just canât let it die.
Jeff Litman: lead/background ...
True Aesthetics - Facial fitness and the True Smile Lift from True Dentistry. Endermologie based treatments to enhance facial fitness. Combining the Dental M6 with Teeth whitening and lip treatments make Dr. Joe Willardsen's "True Smile Lift" a first in cosmetic dentistry. Top aestheticians also use other non-invasive facial treatments to provide the excellent results. The conservative approach to restoring and treating problem areas creates the natural way to make the smile and skin look and feel young again. Dr. Joe Willardsen feels that the lips and soft tissue frame the smile so it is equally important to make sure they are look and feel healthy as well.