Avatier Customer Case Study: AJ GallagherArthur J. Gallagher is a global insurance brokerage headquartered outside Chicago, Illinois. Business to business, A. J. Gallagher has about 400 locations worldwide. Gallagher serves a variety of industry niches – energy, shipping, construction and environmental
Arthur J Gallagher consisted of 5 different divisions, each of these divisions having their own help desk. Avatier was brought into Arthur J Gallagher to help centralize and build out shared services.
AIMS from Avatier automates daily operational processes, such as user provisioning and deprovisioning, account management, self service password reset, and strong password enforcement. After 1 week of deployment with Avatier, Arthur J Gallagher was able to provision and remove users from 4 different selected systems. Within 3 weeks, Arthur J Gallagher had 9,000 people enrolled. Password reset calls to the global service desk dropped dramatically.
With a track record providing advanced user provisioning products to thousands of organizations, Avatier draws on firsthand knowledge, improving the user experience.
The AIMS suite from Avatier. Focus. Control. Speed. Exclusivity. While the competition develops, Avatier configures.