Take Your Gen3 Hayabusa to the Next Level with the Right Gear
Own a Gen3 Hayabusa? Then you already know you’re riding a legend.
But let’s be honest this beast deserves gear that matches its performance. Whether you’re chasing top speed on the highways or carving through fast corners, the right motorcycle gear can take your experience from great to downright unforgettable.
It’s time to upgrade your ride with premium riding gear and accessories, now available online in India at Bikegear.in.
Unleash Your Gen3 Busa's Full Potential
The Gen3 Hayabusa is all about aerodynamic perfection and sheer power. However without control, safety and rider comfort, performance is meaningless. That’s where the right gear comes in gear that’s not just functional, but purpose-built for speed demons like you.
Start with a track-grade helmet from brands like Shoei, Arai or HJC. These lids don’t just look the part they’re wind-tunnel tested for stability at high speeds and built to protect you when it matters most.
Riding Gear That Keeps Up with the Beast
Next, you'll need equipment that matches the DNA of your Hayabusa.
Consider armored gloves, race-specific riding suits, and jackets with reinforcements that provide comfort, breathability and abrasion resistance in any situation.
High-performance equipment from companies like Alpinestars, Dainese and Rynox is ideal for weekend outings or extreme sport touring.
And let’s not forget the boots grab a pair of Sidi, TCX or Alpinestars riding boots for unmatched grip, ankle protection, and control at every lean angle.
Upgrade Your Ride. Elevate Your Experience.
Don’t stop at the gear performance upgrades can completely transform your Gen3 Hayabusa.
To reduce weight, release horsepower, and give your bike the throaty growl it so richly deserves, install a full-system Akrapovic or SC-Project exhaust.
For increased control and reduced stress during strenuous rides, add aerodynamic accessories, quickshifters, tank grips, and adjustable rearsets.
Every mod should amplify what your Hayabusa is already built to do: dominate.
You Have an Amazing Hayabusa. So Should Your Equipment.
Upgrade your Gen3 Hayabusa with top-quality accessories and equipment available only on Bikegear.in.
We provide quick shipping throughout India, 100% authentic items, and knowledgeable assistance to help you discover the perfect fit.
Got questions? Call us at +91 9610311313 our team rides too and knows exactly what you need.
Ride harder, ride smarter, and look better doing it because your Hayabusa deserves nothing less.
Sarge Hawk and Bravo Company destroyed a portal at a real world dinner party while a seductive Blue spy watched from afar, admiring Sarge.
After returning to the Plastic World, Grimm informs Sarge and Vikki about the anti-plastrification serum and the threat it represents to the Green Nation. Sarge and Vikki are sent to destroy a freighter train containing the serum and the portal the Tans use to transport it. They succeed, so Sarge and Vikki part ways, Sarge going to the Freezer while Vikki goes to the Graveyard. In the freezer, Sarge manages to destroy the serum hidden inside the soda cans, and Vikki, with Hoover's help, manages to get to Dr. Madd, but instead of waiting for Sarge, she enters the Castle. Meanwhile, Sarge confronts one of the prisoners in the castle's dungeons...
Sarge's Heroes 2 picks up after the first game. The leader of the Tan Nation, General Plastro, has been missing ever since he fought Sergeant Hawk. Sarge has been busy blowing up the portals connecting the reduced-scale Plastic World to the "other world" on the Real World scale, the world of humans.
In this version of the game, that table seems to exist in a strange painting. This is the first difference I noticed about the Playstation 2 version & Nintendo 64: its strange effects. The backgrounds are blacked out, but the colors and shadows are high contrast giving everything a neon look. No matter what you're doing or what level you're at, these images of LSD are constantly appearing at you, making Army Men SH2 on PSX a slightly quirky experience unlike any other game, and even its other N64 and PS2 ports. This is made stranger by a soundtrack that seems to be lifted from the series' more upbeat remixes.
In addition to guarding the portals that allow the Army Men to teleport to the real world, Sarge wants to uncover the details behind Bleu's plan to revive Plastro, before the Tans can use it to their advantage. It's basically the same third-person shooter from the last Sarge's Heroes, which we game fans love. There are many traditional weapons to use such as sniper rifles, grenade launchers, bazookas, mortars and the like. The Sergeant and his friends go through places like a refrigerator or the kitchen table, while destroying small squads of Tan Army Men and achieving objectives ranging from protecting a teammate, rescuing someone or simple search and destroy. As each small squad of Tan Army Men is destroyed, you are rewarded with full health before heading out on the next group of enemies. The system works pretty well until you die and realize you have to start the whole level from the beginning. Some of the levels can take almost half an hour to complete (unless you're an expert making a speedrun), and the lack of save points in the middle of the level can get frustrating (unless, like most nowadays, you're using an emulator). There are also several cooperative levels where a fellow Bravo Company Commando team up with you for the mission. Often your own teammate will shoot you repeatedly, or put themselves in constant danger, making the level much more difficult than it should be because you have to protect them.
The feel of the game is different, in general. Rather than try to adapt what exists on the other consoles (PS2 or N64) and pare it down for the limited Playstation hardware, like the original Sarge's Heroes did, the team on this port decided to put their own mark on a lot of things. The levels have been completely redesigned to be more compact, some weapons have been added, and more enemies have been added to the mix.
Sarge's Heroes 2 for PlayStation 2 is by far one of the best looking Army Men games to date. This PlayStation 1 version is almost totally different, but although it is lower quality for the obvious reason of running on the PS1, the quality of the game, the models and the resolution of the textures have been greatly improved. The Army Men have a nice shiny look to them and there are some noteworthy effects like reflections and particles that are used quite liberally. The explotions also look particularly good. Even so, the repetitive enemies age the experience quickly and the not-so-powerful bosses fail to spice up the game. In general, the graphics in Sarge's Heroes 2 are the result of an old game engine on an old console, only with graphic improvements.
Army Men: Sarge's Heroes 2 is some of the best the series has to offer. If you've enjoyed Army Men games in the past, Sarge's Heroes 2 is more of the same. The gameplay is a bit frustrating as always and there are a lot of bugs that haven't been fixed. But anyway, for those who haven't found previous iterations of the series disappointing, they won't change their minds with this latest installment.
#ArmyMen #ArmyMenSargesHeroes2 #SargesHeroes2
Army Men 3D PVP - Two-Player game "Capture the Flag"
You must sneak into your opponent's base to retrieve his or her flag. Once you go back to your base with their flag and reach your own flag, you'll win the game.
Prepare for combat in an all new 3D world where Green and Tan plastic soldiers have come to life. You are Sarge, the Green army veteran squad leader who’s a shoot first, ask questions later kind of soldier. Whether you’re dodging bazooka shots, melting attacking infantry with your flamethrower, or leading your squad into the enemy bunker, you must do whatever it takes to bring down the evil Tan army.
Shoot machine guns, launch mortars, plant mines, throw grenades, fire bazookas, and then finish the enemy off with the flamethrower. But you need heavy artillery or extra mobility?: Jump in a tank, jeep, cargo truck, or halftrack. Melt infantry, blow vehicles into pieces, and shatter the plastic enemy with your armored vehicle.
Dynamic 'Combat Cam' can switch instantly between 3rd and 1st person perspectives, allowing for greater control during the heat of battle.
First of its kind Multiplayer Squad Deployment Editor that allows you to place your troops in the positions you want, for a totally original 2-player gameplay in various environments.
#ArmyMen3D #ArmyMen #Playstation1 #MiltiplayerGameplay #PS1 #PSX
This song played in the key of 'G Major'. This song is from "Willy Wonka & The Chocolate Factory" musical film.
Yes, I have permission to use this music as backing a track. From Manuel Tello, "go for it".
We tested the level we designed in Attack on Toys. It's a campaign-style level, where the mission is to rescue Vikki Grimm and a Blue Spy from a dangerous urban environment. Then, eliminate the special Red Commando and destroy a formidable Sentinel Walker from the Black Army.
The Toy Box in Attack on Toys is a powerful tool that allows players to create, experiment, and customize their own scenarios. It functions as a level editor where maps can be designed, unique mechanics tested, and new ideas brought to life within the toy war universe.
In this compilation video, we explore our Toy Box creations, showcasing the editor’s potential to modify environments, test unique configurations, and experiment with vehicles, structures, and innovative missions. From strategic battles to naval vessel trials, every element is a crucial piece in the evolution of gameplay.
Our work in Toy Box aims to take Attack on Toys to the next level, expanding its possibilities and contributing innovative content to the community. Join us on this journey and discover how every toy can become part of an epic story!
Follow us on our social networks for more exclusive content:
- https://armymen.com.ar
- https://facebook.com/armymenvideogames
- https://instagram.com/armymenchannel
- https://twitter.com/armymenchannel
- https://discord.com/invite/VfbqahDyUB
We tested the level we designed in Attack on Toys. It's a campaign-style level, where the mission is to rescue Vikki Grimm and a Blue Spy from a dangerous urban environment. Then, eliminate the special Red Commando and destroy a formidable Sentinel Walker from the Black Army.
The Toy Box in Attack on Toys is a powerful tool that allows players to create, experiment, and customize their own scenarios. It functions as a level editor where maps can be designed, unique mechanics tested, and new ideas brought to life within the toy war universe.
In this compilation video, we explore our Toy Box creations, showcasing the editor’s potential to modify environments, test unique configurations, and experiment with vehicles, structures, and innovative missions. From strategic battles to naval vessel trials, every element is a crucial piece in the evolution of gameplay.
Our work in Toy Box aims to take Attack on Toys to the next level, expanding its possibilities and contributing innovative content to the community. Join us on this journey and discover how every toy can become part of an epic story!
Follow us on our social networks for more exclusive content:
- https://armymen.com.ar
- https://facebook.com/armymenvideogames
- https://instagram.com/armymenchannel
- https://twitter.com/armymenchannel
- https://discord.com/invite/VfbqahDyUB
We tested the level we designed in Attack on Toys. It's a campaign-style level, where the mission is to rescue Vikki Grimm and a Blue Spy from a dangerous urban environment. Then, eliminate the special Red Commando and destroy a formidable Sentinel Walker from the Black Army.
The Toy Box in Attack on Toys is a powerful tool that allows players to create, experiment, and customize their own scenarios. It functions as a level editor where maps can be designed, unique mechanics tested, and new ideas brought to life within the toy war universe.
In this compilation video, we explore our Toy Box creations, showcasing the editor’s potential to modify environments, test unique configurations, and experiment with vehicles, structures, and innovative missions. From strategic battles to naval vessel trials, every element is a crucial piece in the evolution of gameplay.
Our work in Toy Box aims to take Attack on Toys to the next level, expanding its possibilities and contributing innovative content to the community. Join us on this journey and discover how every toy can become part of an epic story!
Follow us on our social networks for more exclusive content:
- https://armymen.com.ar
- https://facebook.com/armymenvideogames
- https://instagram.com/armymenchannel
- https://twitter.com/armymenchannel
- https://discord.com/invite/VfbqahDyUB
We tested the level we designed in Attack on Toys. It's a campaign-style level, where the mission is to rescue Vikki Grimm and a Blue Spy from a dangerous urban environment. Then, eliminate the special Red Commando and destroy a formidable Sentinel Walker from the Black Army.
The Toy Box in Attack on Toys is a powerful tool that allows players to create, experiment, and customize their own scenarios. It functions as a level editor where maps can be designed, unique mechanics tested, and new ideas brought to life within the toy war universe.
In this compilation video, we explore our Toy Box creations, showcasing the editor’s potential to modify environments, test unique configurations, and experiment with vehicles, structures, and innovative missions. From strategic battles to naval vessel trials, every element is a crucial piece in the evolution of gameplay.
Our work in Toy Box aims to take Attack on Toys to the next level, expanding its possibilities and contributing innovative content to the community. Join us on this journey and discover how every toy can become part of an epic story!
Follow us on our social networks for more exclusive content:
- https://armymen.com.ar
- https://facebook.com/armymenvideogames
- https://instagram.com/armymenchannel
- https://twitter.com/armymenchannel
- https://discord.com/invite/VfbqahDyUB
The Toy Box in Attack on Toys is a powerful tool that allows players to create, experiment, and customize their own scenarios. It functions as a level editor where maps can be designed, unique mechanics tested, and new ideas brought to life within the toy war universe.
In this case, it marks the beginning of the design of a campaign-style level, where the mission is to rescue Vikki Grimm and a Blue Spy from a dangerous urban environment.
In this compilation video, we explore our Toy Box creations, showcasing the editor’s potential to modify environments, test unique configurations, and experiment with vehicles, structures, and innovative missions. From strategic battles to naval vessel trials, every element is a crucial piece in the evolution of gameplay.
Our work in Toy Box aims to take Attack on Toys to the next level, expanding its possibilities and contributing innovative content to the community. Join us on this journey and discover how every toy can become part of an epic story!
Follow us on our social networks for more exclusive content:
- https://armymen.com.ar
- https://facebook.com/armymenvideogames
- https://instagram.com/armymenchannel
- https://twitter.com/armymenchannel
- https://discord.com/invite/VfbqahDyUB
The Toy Box in Attack on Toys is a powerful tool that allows players to create, experiment, and customize their own scenarios. It functions as a level editor where maps can be designed, unique mechanics tested, and new ideas brought to life within the toy war universe.
In this case, it marks the beginning of the design of a campaign-style level, where the mission is to rescue Vikki Grimm and a Blue Spy from a dangerous urban environment.
In this compilation video, we explore our Toy Box creations, showcasing the editor’s potential to modify environments, test unique configurations, and experiment with vehicles, structures, and innovative missions. From strategic battles to naval vessel trials, every element is a crucial piece in the evolution of gameplay.
Our work in Toy Box aims to take Attack on Toys to the next level, expanding its possibilities and contributing innovative content to the community. Join us on this journey and discover how every toy can become part of an epic story!
Follow us on our social networks for more exclusive content:
- https://armymen.com.ar
- https://facebook.com/armymenvideogames
- https://instagram.com/armymenchannel
- https://twitter.com/armymenchannel
- https://discord.com/invite/VfbqahDyUB
"The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and its thematic derivatives, managed by some of the most loyal and knowledgeable fans in the world. Some of our most important activities include the design of Army Men video games, unique modifications of existing games, and MODs for other games.
Hippie-ville - Creation Series.
The creation series is based on a mad rash idea that struck approximately a year ago. The Hippie-ville Creation Series describes how Hippie-ville was created. The (will be) eight short films to tell a story.
From the rough (amateur) stop motion animation and inferior camera equipment to the goal of excellent and inspiring Lego short films.
Society 2/8, is inspired by two people who died at a young age (40s & 50s) with whom I had known when I was younger. Jason and Jamie. Jason had taken his own life and his suicide had shocked me - the young kid was gone! Jamie, who died of cancer, he was a nice guy, but he couldn't keep his dick in his pants; he had fathered 13 children to a variety of different women. Irrespective of what they had done in their lives, I thought that they had died too young. So, at the tender age of 50, I vowed to make a fuller experience of life based on what is available. This isn't to say that we need to go mountain climbing or bungy jumping and the like, but just to stop and look around us. Because we will never have this time again.
Where is this society going?
What are we doing with our time?
Couldn't we find a better way other than abusing ourselves, abusing the environment, abusing animals, and harming each other!?
Why do we find violence entertaining?
Creativity is freedom!
Music: Eddie Vedder, ‘Society’.
Written by: Jerry Hannan.
Album: Into The Wild, 2007.
Studio X, Seattle, Washington.
Sound Effects: www.zapsplat.com
Thanks to Graphika.
https://www.fiverr.com/av_industries?...
Excellent You Tube banner work during the filming of Society.
www.fiverr.com
'Little Buddha' design by Phinux (2019), Rebrickable.
https://rebrickable.com/mocs/MOC-32249/Phinux/little-buddha/#details
www.hippie-ville.com.au
Army Men 3D PVP - Two-Player game "Capture the Flag" (CTF)
You must sneak into your opponent's base to retrieve his or her flag. Once you go back to your base with their flag and reach your own flag, you'll win the game.
Prepare for combat in an all new 3D world where Green and Tan plastic soldiers have come to life. You are Sarge, the Green army veteran squad leader who’s a shoot first, ask questions later kind of soldier. Whether you’re dodging bazooka shots, melting attacking infantry with your flamethrower, or leading your squad into the enemy bunker, you must do whatever it takes to bring down the evil Tan army.
Shoot machine guns, launch mortars, plant mines, throw grenades, fire bazookas, and then finish the enemy off with the flamethrower. But you need heavy artillery or extra mobility?: Jump in a tank, jeep, cargo truck, or halftrack. Melt infantry, blow vehicles into pieces, and shatter the plastic enemy with your armored vehicle.
Dynamic 'Combat Cam' can switch instantly between 3rd and 1st person perspectives, allowing for greater control during the heat of battle.
First of its kind Multiplayer Squad Deployment Editor that allows you to place your troops in the positions you want, for a totally original 2-player gameplay in various environments.
#ArmyMen3D #ArmyMen #Playstation1 #MiltiplayerGameplay #PS1 #PSX #Playstation
"The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and thematic derivatives, run by some of the most loyal and knowledgeable fans from around the world.
Some of our most important activities are the design of Army Men video games, unique modifications of existing games and MODs for other games.
Follow us on our social networks for more exclusive content:
- https://www.ArmyMen.com.ar
- https://facebook.com/armymenvideogames
- https://instagram.com/armymenchannel
- https://twitter.com/armymenchannel
- https://discord.com/invite/VfbqahDyUB
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IMPORTANT DISCLAIMER : All information contained on the Website, including information related to medical and health conditions or products and treatments, is for informational purposes only. It is not meant to serve as a substitute for the advice provided by your own physician or other medical professionals or any information contained on or in any product packaging or labels. It is always advised to consult your own physician and / or medical advisor before buying it.
Hippie-ville - Creation Series.
The creation series is based on a mad rash idea that struck approximately a year ago. The Hippie-ville Creation Series describes how Hippie-ville was created. The (will be) eight short films to tell a story.
From the rough (amateur) stop motion animation and inferior camera equipment to the goal of excellent and inspiring Lego short films.
Everybody's Talkin' 1/8, is inspired by naysayers who in their own little way, tried to coerce and influence to give up the Lego stop motion crazy idea, and re-join the rest of society in 9 to 5 misery. Having had a significant life change, Hippie-ville was brought into the forefront of daily activities and a reason for existence.
Creativity is freedom!
Music: Harry Nilsson, Everybody’s Talkin’, 1968.
RCA Victor.
Written by Fred Neil, 1966.
Featured in the film ‘Midnight Cowboy’ (1969).
Sound effects: www.zapsplat.com
www.hippie-ville.com.au
Army Men 3D PVP - Two-Player game "Capture the Flag" (CTF)
You must sneak into your opponent's base to retrieve his or her flag. Once you go back to your base with their flag and reach your own flag, you'll win the game.
Prepare for combat in an all new 3D world where Green and Tan plastic soldiers have come to life. You are Sarge, the Green army veteran squad leader who’s a shoot first, ask questions later kind of soldier. Whether you’re dodging bazooka shots, melting attacking infantry with your flamethrower, or leading your squad into the enemy bunker, you must do whatever it takes to bring down the evil Tan army.
Shoot machine guns, launch mortars, plant mines, throw grenades, fire bazookas, and then finish the enemy off with the flamethrower. But you need heavy artillery or extra mobility?: Jump in a tank, jeep, cargo truck, or halftrack. Melt infantry, blow vehicles into pieces, and shatter the plastic enemy with your armored vehicle.
Dynamic 'Combat Cam' can switch instantly between 3rd and 1st person perspectives, allowing for greater control during the heat of battle.
First of its kind Multiplayer Squad Deployment Editor that allows you to place your troops in the positions you want, for a totally original 2-player gameplay in various environments.
#ArmyMen3D #ArmyMen #Playstation1 #MiltiplayerGameplay #PS1 #PSX
"The Army Men Videogames Channel" is a YouTube channel specialized exclusively in the Army Men franchise and thematic derivatives, run by some of the most loyal and knowledgeable fans from around the world.
Some of our most important activities are the design of Army Men video games, unique modifications of existing games and MODs for other games.
Follow us on our social networks for more exclusive content:
- https://www.ArmyMen.com.ar
- https://facebook.com/armymenvideogames
- https://instagram.com/armymenchannel
- https://twitter.com/armymenchannel
- https://discord.com/invite/VfbqahDyUB
#ArmyMen #ArmyMen3D #Playstation
A Tank Pet that is treated as the 5th Party Member
-Leaving my own answer here
Apparently some PENALTIES will be incurred
・inapplicable to player's support buffs
・remove any Proration
・ASPD -51%
・CSPD -51%
・AMPR -51%
・NMPR -51%
・Dealing Damage -51% *this is the only removable
*Over 9.9k times fusion is the only way to remove it
so, Absorb HP will not decrease.
Weapon: Magic Device
Type: Magic Attack
Nature: Devoted
Stats: INT>VIT
Main Skill
・Rage Attack = aggro generator 1400MP equivalent per approx 1.3s
・First-Aid = After all, I'm the one who will protect you until the end.
・Stealth Attack = with a kNight, I can be quiet.
・MP Gain = can perform Rage 20 shots and increase NMPR to 108/3.4s
・Absorb HP = can survive while Dealing Damage
Gem case
・Attacker's Pet = Raises the damage dealt +30%
・Tanker's Pet = Lowers the damage received -30%
Suitable Owner
・normal proration MD supporter
・Chakra Dancer
My name is AggRRoCK means Aggro Rock or AggRo CheKer.
I was forced to take the Godel test, even though I didn't want to. I passed.
Welcome to Toram Online
Goodbye Toram Onlie
Buy Now Motorcycle Exhaust for Performance Online in India
Okay riders—if you’re still running that stock exhaust, it’s time to unleash the beast. Whether you're gunning it on the open highway or slicing through the streets, a performance exhaust system doesn’t just make your bike sound better it makes it ride better. And now, you can buy the best motorcycle exhausts online in India only at Bikegear.in!
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Increasing to a high performance exhaust means better throttle response, reduced weight and a boost in horsepower. You’ll feel the difference from the first twist of the throttle and hear it too.
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Dr. Laura Sicola presents Speaking to Influence Podcast. Soft speaking skills with Richard Blank.
In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success.
Episode 215: Richard Blank - CEO Costa Rica Call Center
In this episode you will learn:
● Character during chaos is an important leadership trait.
● Promote individuals based on their strengths and redirect them to roles where they can excel.
● Express appreciation and acknowledge the contributions of team members.
● Take calculated risks and communicate with stakeholders about challenges and unique aspects of the business. Soft skills, including foreign language proficiency, are valuable and marketable skills in the business world.
● Recognize and leverage your unique talents and skills, and don't downplay their importance.
● Improve your voicemail message and ensure congruence between your audio and visual presence.
● Give a personalized outbound voicemail message to make a positive impression.
● Be the lone voice of dissent when necessary and advocate for others.
About Richard Blank: At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Do you want to be an effective communicator? This is where you'll find all sorts of resources with ideas, tips and strategies on how to master the art and science of leadership communication and influence, i.e. the ability to harness the power of the voice to master the 3s: Command the room, Connect with the audience and Close the deal in any context.
24-Hour Influence Challenge: Voicemail Edition
Now, you just took a challenge in moving down to Costa Rica 24 years ago. Let's levy a challenge to everybody else. This is an opportunity, Richard, to give a challenge for our 24-hour influence challenge of the day to challenge our audience to take one step that they can complete within 24 hours to have more influence. How would you like to challenge our listeners today? Yeah, Laura, I loved when we spoke about this before. I gave you like 20 ideas, and this is the one we chose the best. Nobody likes how they sound on their voicemail, now do they? When was the last time you changed your voicemail recording? What, 1989? And so I need for you to listen to yourself, and I want you to analyze your tone, your rate, your pitch, your duration, Maybe use a thesaurus and find some similes to power up certain vocabulary so it might become more diplomatic and strategic. And practice that over and over. Why? Because that's how you sound to people.
https://youtu.be/Xs4XRi6Ca3s
https://youtube.com/shorts/wSiTO-n9WBY
https://youtube.com/shorts/a34o4FLSPhU
https://youtu.be/h4eu6eiIoTw
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Dr. Laura Sicola, Speaking to Influence Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Some of these videos are connected to blogs or other pages on my website, https://laurasicola.com, so take a look to learn more. If you want to stay on top of the latest news in speech an leadership, sign up there to get my weekly newsletter so you don't miss a beat!
Here's to increasing your confidence, presence and influence, as the leader that you are, and the leader you KNOW you can become!
LEADERSHIP IS AN IMAGE.
The way you communicate
is the foundation.
Executive communication coaching and training with Dr. Laura Sicola helps you build the confidence, presence, and influence you need to succeed.
It’s Time to Enhance Your Executive Presence
1Step into a world where your words command respect, your confidence inspires trust, and your leadership opens doors to new opportunities.
Dr. Laura Sicola
Are you equally confident and influential whether communicating with people in business development, finance, engineering, HR, clients, or the board of directors?
Are you as persuasive and compelling whether speaking on camera, presenting to 500 people at a conference, pitching to investors, or advising your employees in a 1:1?
I am a speaker, coach and leadership communication expert who helps people hone their Vocal Executive Presence (VEP) and communication skills to project a strong, positive leadership image, develop loyal, effective teams, and create their ideal workplace culture to reach their ultimate goals.
Your technical expertise only gets you so far; after that, your success is a direct result of how effectively you can COMMUNICATE that expertise to others who do NOT have your skills and knowledge.
I have worked with everyone from executives and aspiring execs at companies like IBM, Comcast and the US Department of Commerce, to executive directors at non-profits, groups of entrepreneurs and women's/diversity initiatives.
Do you or will you lead a large team or organization? Are you getting ready for a conference presentation? A TED talk? A press conference? Or do you need to facilitate team meetings and mediate staff conflict? You tell me who your audience is, and I show you how to get your message across to them efficiently and effectively, while bringing everyone to a collective "YES."
And if you're looking for a speaker for your next event - live or virtual - and need a topic that will resonate with EVERYONE delivered by an inspiring, engaging speaker, give me a call!
Dr. Laura Sicola has over 20 years of experience teaching leaders how to command the room, connect with the audience, and close the deal.
As a cognitive linguist and communication expert, Laura empowers leaders through communication coaching, group training sessions, worldwide speaking engagements, and her book “Speaking to Influence.”
Executive Coaching
Work with Laura one-on-one or in mastery cohort groups to refine your communication skills. These executive coaching sessions help you develop a communication strategy that elevates your executive presence, aligns with your personal brand and gets results.
Group Training
Transform your team's communication capabilities with Laura's outcome-oriented, customizable group training. Topics include Speaking to Influence, Breaking the Expert's Curse, Virtual Influence, Becoming a Go-To Thought Leader, and more.
Keynote Speaking
Elevate your conference or event with a speaker who has mastered the art and science of “infotainment.” Laura balances value-packed content with humor and an interactive style that keeps the audience engaged and gives them practical skills to immediately implement.
Speaking to Influence Book
Discover the secrets to powerful and persuasive communication. With real-life examples, worksheets, and exercises, this book gives you everything needed to transform your communication style, get out of your own way, and hear “yes” more often.
Speaking to Influence Podcast
Join Laura as she interviews world-class business and industry leaders who reveal the importance of communication as an essential leadership skill on their own career journey and the (sometimes hard) lessons they learned along the way.
Online Programs and Training
Laura hosts a constantly evolving set of online courses and live group trainings on topics to help you discover your leadership voice, become a go-to thought leader, and optimize your in-person or virtual presence and engagement skills.
Want to establish your brand as a go-to thought leader?
Get Laura’s insights in this free resource that shares eight key strategies to boost your brand and elevate your thought leadership. Click the link below and begin your journey to becoming a respected and influential leader who everyone actually WANTS to hear speak!
Ultimately, Laura's mission is to guide leaders in mastering the 3 Cs of executive presence: Command the room, Connect with the audience, and Close the deal.
As a cognitive linguist and executive communication coach, Laura understands how professional interactions impact respect, trust, and buy-in, whether it’s a company meeting, a virtual conference call, a presentation to the board, or a high-stakes pitch to investors.
Using a personalized and practical approach, Laura teaches leaders how to project confidence, authority, and authenticity so they can be themselves, while still getting through to anyone.
Linguist
Laura’s background in cognitive linguistics is the cornerstone of her unique coaching approach to solving this universal challenge. She earned her Ph.D. in educational linguistics from the University of Pennsylvania and taught there from 2001-2013. Laura has a deep understanding of the science of how people learn, how speech is processed in the brain, and what creates the gap between “what you think you said,” “what they think they heard,” and most importantly, how to close that gap to get results.
Coach
As an executive communication coach, Laura works with C-suite executives, VPs, directors, business owners, and aspiring executives who want to expand their powers of influence, inspire trust, and hear “yes” more often. In one-on-one or group sessions and master classes, she teaches leaders how to identify and express their personal brands so they can communicate with clarity, confidence, and authenticity, in front of any audience.
Author
Laura is the author of Speaking to Influence: Mastering Your Leadership Voice. This insightful book draws on her extensive expertise in cognitive linguistics, education and executive coaching to provide everyone with practical tools for effective communication in personal and professional interactions alike. In the words of one Amazon reviewer, “Dr. Laura Sicola gives down-to-earth, usable advice for anyone who wants to speak with authority.” She has also published many other peer-reviewed articles and books based on her research, intended for academic audiences.
Speaker
Laura is a renowned speaker, delivering keynotes and presentations at conferences and corporate events worldwide. Her TEDxPENN talk ‘Want to Sound like a Leader? Start by Saying Your Name Right‘ has been viewed over 6.8 million times. She has spoken at hundreds of events sharing insights and practical strategies for effective leadership communication. She also loves to moderate panels and emcee events for corporate and non-profit organizations.
Connect With Laura
Ready to sharpen your communication skills and expand your influence? Reach out to Dr. Laura Sicola to learn more about personalized coaching, group training, speaking engagements, and more.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#DrLauraSicola #SpeakingtoInfluencePodcast #SpeakersAreLeadersMotivationPodcast #HarrySardinas #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
Pushed My Car in a Suit: A Hilarious Client Story
yes yes all right finally tell me about a time when you had to laugh at yourself ah i love this story so i had a client in town right phil and i'm driving him to dinner and it's the rainy season and unfortunately my car ran out of gas right by the um la sabana park and I couldn't believe it. So the guy looks at me, he goes, listen, the gas station is just a block away. And he goes, I'll push it if you will. I go, are you serious? He goes, yeah, why not? And so I took my jacket off. I'm still in my suit. Got the, you know, the best on. It's a good bonding moment there. Pushed it down the street. People are honking, laughing at me. A guy on purpose would curve a little, so it splashed me.
Handling Leadership Challenges During COVID
Yes, of course, Laura. It was during COVID when all of a sudden the government said, you got to send everybody home. And so what do you do? IT needed to prepare the lifeboats. The agents mentally needed to prepare for the isolation. And my supervisors and I needed to create certain mediums to keep that communication going and that lifeline going. And so I saw some people run for the hills. I saw freshmen step up to the plate.
The Gary Technique: Trust and Perseverance
Tell me about a time when you went to bat for someone else. Who did you speak to on their behalf? Why and how? I totally remember this story when we spoke about it, Laura. I had an agent called Gary and we called the Gary technique. This guy was usually the ramper upper where I'd put him on a brand new campaign to lead the charge, show some metrics and things will look good. Once again, the lone voice with the client convincing them that this is the guy. So after a certain day or two, when the client was losing its patience or Gary wasn't, you know, hitting the home runs yet, he said, Hey, I want you to remove him and try somebody else. And I said, you haven't really given him enough time. He goes, no, I just don't have a good vibe. I go, okay. Let's give it until the end of the day. And then I'll put him on another campaign. Next thing you know, Gary ripped three appointments. And so the client calls about it goes, why? I didn't know that. Let's keep, I go, well, listen, Billy, I did speak to the other client. He's being moved, but I just got to let you know in the future, have faith in me, trust my opinion. This is my wheelhouse. I know what I'm doing. And you know, just once the people get loosey goosey and they feel comfy on the phone, then you start hitting them. And so, um, I've fallen on swords for people because I've known what they've done. And I've also made mistakes as well. Sometimes Gary was not the good fit on a certain campaign and it just wasn't the right guy. Guy can't bat a thousand. Sure. Sure. And so I'm willing to take that hit too. But the beauty of it is at the end of the day, regardless of the outcome, the fact that you might have faith in somebody else besides yourself.
Dr. Laura Sicola presents Speaking to Influence Podcast. Soft speaking skills with Richard Blank.
In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success.
Episode 215: Richard Blank - CEO Costa Rica Call Center
In this episode you will learn:
● Character during chaos is an important leadership trait.
● Promote individuals based on their strengths and redirect them to roles where they can excel.
● Express appreciation and acknowledge the contributions of team members.
● Take calculated risks and communicate with stakeholders about challenges and unique aspects of the business. Soft skills, including foreign language proficiency, are valuable and marketable skills in the business world.
● Recognize and leverage your unique talents and skills, and don't downplay their importance.
● Improve your voicemail message and ensure congruence between your audio and visual presence.
● Give a personalized outbound voicemail message to make a positive impression.
● Be the lone voice of dissent when necessary and advocate for others.
About Richard Blank: At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Do you want to be an effective communicator? This is where you'll find all sorts of resources with ideas, tips and strategies on how to master the art and science of leadership communication and influence, i.e. the ability to harness the power of the voice to master the 3s: Command the room, Connect with the audience and Close the deal in any context.
24-Hour Influence Challenge: Voicemail Edition
Now, you just took a challenge in moving down to Costa Rica 24 years ago. Let's levy a challenge to everybody else. This is an opportunity, Richard, to give a challenge for our 24-hour influence challenge of the day to challenge our audience to take one step that they can complete within 24 hours to have more influence. How would you like to challenge our listeners today? Yeah, Laura, I loved when we spoke about this before. I gave you like 20 ideas, and this is the one we chose the best. Nobody likes how they sound on their voicemail, now do they? When was the last time you changed your voicemail recording? What, 1989? And so I need for you to listen to yourself, and I want you to analyze your tone, your rate, your pitch, your duration, Maybe use a thesaurus and find some similes to power up certain vocabulary so it might become more diplomatic and strategic. And practice that over and over. Why? Because that's how you sound to people.
https://youtu.be/Xs4XRi6Ca3s
https://youtube.com/shorts/wSiTO-n9WBY
https://youtube.com/shorts/a34o4FLSPhU
https://youtu.be/h4eu6eiIoTw
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Dr. Laura Sicola, Speaking to Influence Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Some of these videos are connected to blogs or other pages on my website, https://laurasicola.com, so take a look to learn more. If you want to stay on top of the latest news in speech an leadership, sign up there to get my weekly newsletter so you don't miss a beat!
Here's to increasing your confidence, presence and influence, as the leader that you are, and the leader you KNOW you can become!
LEADERSHIP IS AN IMAGE.
The way you communicate
is the foundation.
Executive communication coaching and training with Dr. Laura Sicola helps you build the confidence, presence, and influence you need to succeed.
It’s Time to Enhance Your Executive Presence
1Step into a world where your words command respect, your confidence inspires trust, and your leadership opens doors to new opportunities.
Dr. Laura Sicola
Are you equally confident and influential whether communicating with people in business development, finance, engineering, HR, clients, or the board of directors?
Are you as persuasive and compelling whether speaking on camera, presenting to 500 people at a conference, pitching to investors, or advising your employees in a 1:1?
I am a speaker, coach and leadership communication expert who helps people hone their Vocal Executive Presence (VEP) and communication skills to project a strong, positive leadership image, develop loyal, effective teams, and create their ideal workplace culture to reach their ultimate goals.
Your technical expertise only gets you so far; after that, your success is a direct result of how effectively you can COMMUNICATE that expertise to others who do NOT have your skills and knowledge.
I have worked with everyone from executives and aspiring execs at companies like IBM, Comcast and the US Department of Commerce, to executive directors at non-profits, groups of entrepreneurs and women's/diversity initiatives.
Do you or will you lead a large team or organization? Are you getting ready for a conference presentation? A TED talk? A press conference? Or do you need to facilitate team meetings and mediate staff conflict? You tell me who your audience is, and I show you how to get your message across to them efficiently and effectively, while bringing everyone to a collective "YES."
And if you're looking for a speaker for your next event - live or virtual - and need a topic that will resonate with EVERYONE delivered by an inspiring, engaging speaker, give me a call!
Dr. Laura Sicola has over 20 years of experience teaching leaders how to command the room, connect with the audience, and close the deal.
As a cognitive linguist and communication expert, Laura empowers leaders through communication coaching, group training sessions, worldwide speaking engagements, and her book “Speaking to Influence.”
Executive Coaching
Work with Laura one-on-one or in mastery cohort groups to refine your communication skills. These executive coaching sessions help you develop a communication strategy that elevates your executive presence, aligns with your personal brand and gets results.
Group Training
Transform your team's communication capabilities with Laura's outcome-oriented, customizable group training. Topics include Speaking to Influence, Breaking the Expert's Curse, Virtual Influence, Becoming a Go-To Thought Leader, and more.
Keynote Speaking
Elevate your conference or event with a speaker who has mastered the art and science of “infotainment.” Laura balances value-packed content with humor and an interactive style that keeps the audience engaged and gives them practical skills to immediately implement.
Speaking to Influence Book
Discover the secrets to powerful and persuasive communication. With real-life examples, worksheets, and exercises, this book gives you everything needed to transform your communication style, get out of your own way, and hear “yes” more often.
Speaking to Influence Podcast
Join Laura as she interviews world-class business and industry leaders who reveal the importance of communication as an essential leadership skill on their own career journey and the (sometimes hard) lessons they learned along the way.
Online Programs and Training
Laura hosts a constantly evolving set of online courses and live group trainings on topics to help you discover your leadership voice, become a go-to thought leader, and optimize your in-person or virtual presence and engagement skills.
Want to establish your brand as a go-to thought leader?
Get Laura’s insights in this free resource that shares eight key strategies to boost your brand and elevate your thought leadership. Click the link below and begin your journey to becoming a respected and influential leader who everyone actually WANTS to hear speak!
Ultimately, Laura's mission is to guide leaders in mastering the 3 Cs of executive presence: Command the room, Connect with the audience, and Close the deal.
As a cognitive linguist and executive communication coach, Laura understands how professional interactions impact respect, trust, and buy-in, whether it’s a company meeting, a virtual conference call, a presentation to the board, or a high-stakes pitch to investors.
Using a personalized and practical approach, Laura teaches leaders how to project confidence, authority, and authenticity so they can be themselves, while still getting through to anyone.
Linguist
Laura’s background in cognitive linguistics is the cornerstone of her unique coaching approach to solving this universal challenge. She earned her Ph.D. in educational linguistics from the University of Pennsylvania and taught there from 2001-2013. Laura has a deep understanding of the science of how people learn, how speech is processed in the brain, and what creates the gap between “what you think you said,” “what they think they heard,” and most importantly, how to close that gap to get results.
Coach
As an executive communication coach, Laura works with C-suite executives, VPs, directors, business owners, and aspiring executives who want to expand their powers of influence, inspire trust, and hear “yes” more often. In one-on-one or group sessions and master classes, she teaches leaders how to identify and express their personal brands so they can communicate with clarity, confidence, and authenticity, in front of any audience.
Author
Laura is the author of Speaking to Influence: Mastering Your Leadership Voice. This insightful book draws on her extensive expertise in cognitive linguistics, education and executive coaching to provide everyone with practical tools for effective communication in personal and professional interactions alike. In the words of one Amazon reviewer, “Dr. Laura Sicola gives down-to-earth, usable advice for anyone who wants to speak with authority.” She has also published many other peer-reviewed articles and books based on her research, intended for academic audiences.
Speaker
Laura is a renowned speaker, delivering keynotes and presentations at conferences and corporate events worldwide. Her TEDxPENN talk ‘Want to Sound like a Leader? Start by Saying Your Name Right‘ has been viewed over 6.8 million times. She has spoken at hundreds of events sharing insights and practical strategies for effective leadership communication. She also loves to moderate panels and emcee events for corporate and non-profit organizations.
Connect With Laura
Ready to sharpen your communication skills and expand your influence? Reach out to Dr. Laura Sicola to learn more about personalized coaching, group training, speaking engagements, and more.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#DrLauraSicola #SpeakingtoInfluencePodcast #SpeakersAreLeadersMotivationPodcast #HarrySardinas #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
Pushed My Car in a Suit: A Hilarious Client Story
yes yes all right finally tell me about a time when you had to laugh at yourself ah i love this story so i had a client in town right phil and i'm driving him to dinner and it's the rainy season and unfortunately my car ran out of gas right by the um la sabana park and I couldn't believe it. So the guy looks at me, he goes, listen, the gas station is just a block away. And he goes, I'll push it if you will. I go, are you serious? He goes, yeah, why not? And so I took my jacket off. I'm still in my suit. Got the, you know, the best on. It's a good bonding moment there. Pushed it down the street. People are honking, laughing at me. A guy on purpose would curve a little, so it splashed me.
Handling Leadership Challenges During COVID
Yes, of course, Laura. It was during COVID when all of a sudden the government said, you got to send everybody home. And so what do you do? IT needed to prepare the lifeboats. The agents mentally needed to prepare for the isolation. And my supervisors and I needed to create certain mediums to keep that communication going and that lifeline going. And so I saw some people run for the hills. I saw freshmen step up to the plate.
The Gary Technique: Trust and Perseverance
Tell me about a time when you went to bat for someone else. Who did you speak to on their behalf? Why and how? I totally remember this story when we spoke about it, Laura. I had an agent called Gary and we called the Gary technique. This guy was usually the ramper upper where I'd put him on a brand new campaign to lead the charge, show some metrics and things will look good. Once again, the lone voice with the client convincing them that this is the guy. So after a certain day or two, when the client was losing its patience or Gary wasn't, you know, hitting the home runs yet, he said, Hey, I want you to remove him and try somebody else. And I said, you haven't really given him enough time. He goes, no, I just don't have a good vibe. I go, okay. Let's give it until the end of the day. And then I'll put him on another campaign. Next thing you know, Gary ripped three appointments. And so the client calls about it goes, why? I didn't know that. Let's keep, I go, well, listen, Billy, I did speak to the other client. He's being moved, but I just got to let you know in the future, have faith in me, trust my opinion. This is my wheelhouse. I know what I'm doing. And you know, just once the people get loosey goosey and they feel comfy on the phone, then you start hitting them. And so, um, I've fallen on swords for people because I've known what they've done. And I've also made mistakes as well. Sometimes Gary was not the good fit on a certain campaign and it just wasn't the right guy. Guy can't bat a thousand. Sure. Sure. And so I'm willing to take that hit too. But the beauty of it is at the end of the day, regardless of the outcome, the fact that you might have faith in somebody else besides yourself.
Dr. Laura Sicola presents Speaking to Influence Podcast. Soft speaking skills with Richard Blank.
In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success.
Episode 215: Richard Blank - CEO Costa Rica Call Center
In this episode you will learn:
● Character during chaos is an important leadership trait.
● Promote individuals based on their strengths and redirect them to roles where they can excel.
● Express appreciation and acknowledge the contributions of team members.
● Take calculated risks and communicate with stakeholders about challenges and unique aspects of the business. Soft skills, including foreign language proficiency, are valuable and marketable skills in the business world.
● Recognize and leverage your unique talents and skills, and don't downplay their importance.
● Improve your voicemail message and ensure congruence between your audio and visual presence.
● Give a personalized outbound voicemail message to make a positive impression.
● Be the lone voice of dissent when necessary and advocate for others.
About Richard Blank: At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Do you want to be an effective communicator? This is where you'll find all sorts of resources with ideas, tips and strategies on how to master the art and science of leadership communication and influence, i.e. the ability to harness the power of the voice to master the 3s: Command the room, Connect with the audience and Close the deal in any context.
24-Hour Influence Challenge: Voicemail Edition
Now, you just took a challenge in moving down to Costa Rica 24 years ago. Let's levy a challenge to everybody else. This is an opportunity, Richard, to give a challenge for our 24-hour influence challenge of the day to challenge our audience to take one step that they can complete within 24 hours to have more influence. How would you like to challenge our listeners today? Yeah, Laura, I loved when we spoke about this before. I gave you like 20 ideas, and this is the one we chose the best. Nobody likes how they sound on their voicemail, now do they? When was the last time you changed your voicemail recording? What, 1989? And so I need for you to listen to yourself, and I want you to analyze your tone, your rate, your pitch, your duration, Maybe use a thesaurus and find some similes to power up certain vocabulary so it might become more diplomatic and strategic. And practice that over and over. Why? Because that's how you sound to people.
https://youtu.be/Xs4XRi6Ca3s
https://youtube.com/shorts/wSiTO-n9WBY
https://youtube.com/shorts/a34o4FLSPhU
https://youtu.be/h4eu6eiIoTw
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Dr. Laura Sicola, Speaking to Influence Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Some of these videos are connected to blogs or other pages on my website, https://laurasicola.com, so take a look to learn more. If you want to stay on top of the latest news in speech an leadership, sign up there to get my weekly newsletter so you don't miss a beat!
Here's to increasing your confidence, presence and influence, as the leader that you are, and the leader you KNOW you can become!
LEADERSHIP IS AN IMAGE.
The way you communicate
is the foundation.
Executive communication coaching and training with Dr. Laura Sicola helps you build the confidence, presence, and influence you need to succeed.
It’s Time to Enhance Your Executive Presence
1Step into a world where your words command respect, your confidence inspires trust, and your leadership opens doors to new opportunities.
Dr. Laura Sicola
Are you equally confident and influential whether communicating with people in business development, finance, engineering, HR, clients, or the board of directors?
Are you as persuasive and compelling whether speaking on camera, presenting to 500 people at a conference, pitching to investors, or advising your employees in a 1:1?
I am a speaker, coach and leadership communication expert who helps people hone their Vocal Executive Presence (VEP) and communication skills to project a strong, positive leadership image, develop loyal, effective teams, and create their ideal workplace culture to reach their ultimate goals.
Your technical expertise only gets you so far; after that, your success is a direct result of how effectively you can COMMUNICATE that expertise to others who do NOT have your skills and knowledge.
I have worked with everyone from executives and aspiring execs at companies like IBM, Comcast and the US Department of Commerce, to executive directors at non-profits, groups of entrepreneurs and women's/diversity initiatives.
Do you or will you lead a large team or organization? Are you getting ready for a conference presentation? A TED talk? A press conference? Or do you need to facilitate team meetings and mediate staff conflict? You tell me who your audience is, and I show you how to get your message across to them efficiently and effectively, while bringing everyone to a collective "YES."
And if you're looking for a speaker for your next event - live or virtual - and need a topic that will resonate with EVERYONE delivered by an inspiring, engaging speaker, give me a call!
Dr. Laura Sicola has over 20 years of experience teaching leaders how to command the room, connect with the audience, and close the deal.
As a cognitive linguist and communication expert, Laura empowers leaders through communication coaching, group training sessions, worldwide speaking engagements, and her book “Speaking to Influence.”
Executive Coaching
Work with Laura one-on-one or in mastery cohort groups to refine your communication skills. These executive coaching sessions help you develop a communication strategy that elevates your executive presence, aligns with your personal brand and gets results.
Group Training
Transform your team's communication capabilities with Laura's outcome-oriented, customizable group training. Topics include Speaking to Influence, Breaking the Expert's Curse, Virtual Influence, Becoming a Go-To Thought Leader, and more.
Keynote Speaking
Elevate your conference or event with a speaker who has mastered the art and science of “infotainment.” Laura balances value-packed content with humor and an interactive style that keeps the audience engaged and gives them practical skills to immediately implement.
Speaking to Influence Book
Discover the secrets to powerful and persuasive communication. With real-life examples, worksheets, and exercises, this book gives you everything needed to transform your communication style, get out of your own way, and hear “yes” more often.
Speaking to Influence Podcast
Join Laura as she interviews world-class business and industry leaders who reveal the importance of communication as an essential leadership skill on their own career journey and the (sometimes hard) lessons they learned along the way.
Online Programs and Training
Laura hosts a constantly evolving set of online courses and live group trainings on topics to help you discover your leadership voice, become a go-to thought leader, and optimize your in-person or virtual presence and engagement skills.
Want to establish your brand as a go-to thought leader?
Get Laura’s insights in this free resource that shares eight key strategies to boost your brand and elevate your thought leadership. Click the link below and begin your journey to becoming a respected and influential leader who everyone actually WANTS to hear speak!
Ultimately, Laura's mission is to guide leaders in mastering the 3 Cs of executive presence: Command the room, Connect with the audience, and Close the deal.
As a cognitive linguist and executive communication coach, Laura understands how professional interactions impact respect, trust, and buy-in, whether it’s a company meeting, a virtual conference call, a presentation to the board, or a high-stakes pitch to investors.
Using a personalized and practical approach, Laura teaches leaders how to project confidence, authority, and authenticity so they can be themselves, while still getting through to anyone.
Linguist
Laura’s background in cognitive linguistics is the cornerstone of her unique coaching approach to solving this universal challenge. She earned her Ph.D. in educational linguistics from the University of Pennsylvania and taught there from 2001-2013. Laura has a deep understanding of the science of how people learn, how speech is processed in the brain, and what creates the gap between “what you think you said,” “what they think they heard,” and most importantly, how to close that gap to get results.
Coach
As an executive communication coach, Laura works with C-suite executives, VPs, directors, business owners, and aspiring executives who want to expand their powers of influence, inspire trust, and hear “yes” more often. In one-on-one or group sessions and master classes, she teaches leaders how to identify and express their personal brands so they can communicate with clarity, confidence, and authenticity, in front of any audience.
Author
Laura is the author of Speaking to Influence: Mastering Your Leadership Voice. This insightful book draws on her extensive expertise in cognitive linguistics, education and executive coaching to provide everyone with practical tools for effective communication in personal and professional interactions alike. In the words of one Amazon reviewer, “Dr. Laura Sicola gives down-to-earth, usable advice for anyone who wants to speak with authority.” She has also published many other peer-reviewed articles and books based on her research, intended for academic audiences.
Speaker
Laura is a renowned speaker, delivering keynotes and presentations at conferences and corporate events worldwide. Her TEDxPENN talk ‘Want to Sound like a Leader? Start by Saying Your Name Right‘ has been viewed over 6.8 million times. She has spoken at hundreds of events sharing insights and practical strategies for effective leadership communication. She also loves to moderate panels and emcee events for corporate and non-profit organizations.
Connect With Laura
Ready to sharpen your communication skills and expand your influence? Reach out to Dr. Laura Sicola to learn more about personalized coaching, group training, speaking engagements, and more.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#DrLauraSicola #SpeakingtoInfluencePodcast #SpeakersAreLeadersMotivationPodcast #HarrySardinas #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
Pushed My Car in a Suit: A Hilarious Client Story
yes yes all right finally tell me about a time when you had to laugh at yourself ah i love this story so i had a client in town right phil and i'm driving him to dinner and it's the rainy season and unfortunately my car ran out of gas right by the um la sabana park and I couldn't believe it. So the guy looks at me, he goes, listen, the gas station is just a block away. And he goes, I'll push it if you will. I go, are you serious? He goes, yeah, why not? And so I took my jacket off. I'm still in my suit. Got the, you know, the best on. It's a good bonding moment there. Pushed it down the street. People are honking, laughing at me. A guy on purpose would curve a little, so it splashed me.
Handling Leadership Challenges During COVID
Yes, of course, Laura. It was during COVID when all of a sudden the government said, you got to send everybody home. And so what do you do? IT needed to prepare the lifeboats. The agents mentally needed to prepare for the isolation. And my supervisors and I needed to create certain mediums to keep that communication going and that lifeline going. And so I saw some people run for the hills. I saw freshmen step up to the plate.
The Gary Technique: Trust and Perseverance
Tell me about a time when you went to bat for someone else. Who did you speak to on their behalf? Why and how? I totally remember this story when we spoke about it, Laura. I had an agent called Gary and we called the Gary technique. This guy was usually the ramper upper where I'd put him on a brand new campaign to lead the charge, show some metrics and things will look good. Once again, the lone voice with the client convincing them that this is the guy. So after a certain day or two, when the client was losing its patience or Gary wasn't, you know, hitting the home runs yet, he said, Hey, I want you to remove him and try somebody else. And I said, you haven't really given him enough time. He goes, no, I just don't have a good vibe. I go, okay. Let's give it until the end of the day. And then I'll put him on another campaign. Next thing you know, Gary ripped three appointments. And so the client calls about it goes, why? I didn't know that. Let's keep, I go, well, listen, Billy, I did speak to the other client. He's being moved, but I just got to let you know in the future, have faith in me, trust my opinion. This is my wheelhouse. I know what I'm doing. And you know, just once the people get loosey goosey and they feel comfy on the phone, then you start hitting them. And so, um, I've fallen on swords for people because I've known what they've done. And I've also made mistakes as well. Sometimes Gary was not the good fit on a certain campaign and it just wasn't the right guy. Guy can't bat a thousand. Sure. Sure. And so I'm willing to take that hit too. But the beauty of it is at the end of the day, regardless of the outcome, the fact that you might have faith in somebody else besides yourself.
Dr. Laura Sicola presents Speaking to Influence Podcast. Soft speaking skills with Richard Blank.
In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success.
Episode 215: Richard Blank - CEO Costa Rica Call Center
In this episode you will learn:
● Character during chaos is an important leadership trait.
● Promote individuals based on their strengths and redirect them to roles where they can excel.
● Express appreciation and acknowledge the contributions of team members.
● Take calculated risks and communicate with stakeholders about challenges and unique aspects of the business. Soft skills, including foreign language proficiency, are valuable and marketable skills in the business world.
● Recognize and leverage your unique talents and skills, and don't downplay their importance.
● Improve your voicemail message and ensure congruence between your audio and visual presence.
● Give a personalized outbound voicemail message to make a positive impression.
● Be the lone voice of dissent when necessary and advocate for others.
About Richard Blank: At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Do you want to be an effective communicator? This is where you'll find all sorts of resources with ideas, tips and strategies on how to master the art and science of leadership communication and influence, i.e. the ability to harness the power of the voice to master the 3s: Command the room, Connect with the audience and Close the deal in any context.
24-Hour Influence Challenge: Voicemail Edition
Now, you just took a challenge in moving down to Costa Rica 24 years ago. Let's levy a challenge to everybody else. This is an opportunity, Richard, to give a challenge for our 24-hour influence challenge of the day to challenge our audience to take one step that they can complete within 24 hours to have more influence. How would you like to challenge our listeners today? Yeah, Laura, I loved when we spoke about this before. I gave you like 20 ideas, and this is the one we chose the best. Nobody likes how they sound on their voicemail, now do they? When was the last time you changed your voicemail recording? What, 1989? And so I need for you to listen to yourself, and I want you to analyze your tone, your rate, your pitch, your duration, Maybe use a thesaurus and find some similes to power up certain vocabulary so it might become more diplomatic and strategic. And practice that over and over. Why? Because that's how you sound to people.
https://youtu.be/Xs4XRi6Ca3s
https://youtube.com/shorts/wSiTO-n9WBY
https://youtube.com/shorts/a34o4FLSPhU
https://youtu.be/h4eu6eiIoTw
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Dr. Laura Sicola, Speaking to Influence Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Some of these videos are connected to blogs or other pages on my website, https://laurasicola.com, so take a look to learn more. If you want to stay on top of the latest news in speech an leadership, sign up there to get my weekly newsletter so you don't miss a beat!
Here's to increasing your confidence, presence and influence, as the leader that you are, and the leader you KNOW you can become!
LEADERSHIP IS AN IMAGE.
The way you communicate
is the foundation.
Executive communication coaching and training with Dr. Laura Sicola helps you build the confidence, presence, and influence you need to succeed.
It’s Time to Enhance Your Executive Presence
1Step into a world where your words command respect, your confidence inspires trust, and your leadership opens doors to new opportunities.
Dr. Laura Sicola
Are you equally confident and influential whether communicating with people in business development, finance, engineering, HR, clients, or the board of directors?
Are you as persuasive and compelling whether speaking on camera, presenting to 500 people at a conference, pitching to investors, or advising your employees in a 1:1?
I am a speaker, coach and leadership communication expert who helps people hone their Vocal Executive Presence (VEP) and communication skills to project a strong, positive leadership image, develop loyal, effective teams, and create their ideal workplace culture to reach their ultimate goals.
Your technical expertise only gets you so far; after that, your success is a direct result of how effectively you can COMMUNICATE that expertise to others who do NOT have your skills and knowledge.
I have worked with everyone from executives and aspiring execs at companies like IBM, Comcast and the US Department of Commerce, to executive directors at non-profits, groups of entrepreneurs and women's/diversity initiatives.
Do you or will you lead a large team or organization? Are you getting ready for a conference presentation? A TED talk? A press conference? Or do you need to facilitate team meetings and mediate staff conflict? You tell me who your audience is, and I show you how to get your message across to them efficiently and effectively, while bringing everyone to a collective "YES."
And if you're looking for a speaker for your next event - live or virtual - and need a topic that will resonate with EVERYONE delivered by an inspiring, engaging speaker, give me a call!
Dr. Laura Sicola has over 20 years of experience teaching leaders how to command the room, connect with the audience, and close the deal.
As a cognitive linguist and communication expert, Laura empowers leaders through communication coaching, group training sessions, worldwide speaking engagements, and her book “Speaking to Influence.”
Executive Coaching
Work with Laura one-on-one or in mastery cohort groups to refine your communication skills. These executive coaching sessions help you develop a communication strategy that elevates your executive presence, aligns with your personal brand and gets results.
Group Training
Transform your team's communication capabilities with Laura's outcome-oriented, customizable group training. Topics include Speaking to Influence, Breaking the Expert's Curse, Virtual Influence, Becoming a Go-To Thought Leader, and more.
Keynote Speaking
Elevate your conference or event with a speaker who has mastered the art and science of “infotainment.” Laura balances value-packed content with humor and an interactive style that keeps the audience engaged and gives them practical skills to immediately implement.
Speaking to Influence Book
Discover the secrets to powerful and persuasive communication. With real-life examples, worksheets, and exercises, this book gives you everything needed to transform your communication style, get out of your own way, and hear “yes” more often.
Speaking to Influence Podcast
Join Laura as she interviews world-class business and industry leaders who reveal the importance of communication as an essential leadership skill on their own career journey and the (sometimes hard) lessons they learned along the way.
Online Programs and Training
Laura hosts a constantly evolving set of online courses and live group trainings on topics to help you discover your leadership voice, become a go-to thought leader, and optimize your in-person or virtual presence and engagement skills.
Want to establish your brand as a go-to thought leader?
Get Laura’s insights in this free resource that shares eight key strategies to boost your brand and elevate your thought leadership. Click the link below and begin your journey to becoming a respected and influential leader who everyone actually WANTS to hear speak!
Ultimately, Laura's mission is to guide leaders in mastering the 3 Cs of executive presence: Command the room, Connect with the audience, and Close the deal.
As a cognitive linguist and executive communication coach, Laura understands how professional interactions impact respect, trust, and buy-in, whether it’s a company meeting, a virtual conference call, a presentation to the board, or a high-stakes pitch to investors.
Using a personalized and practical approach, Laura teaches leaders how to project confidence, authority, and authenticity so they can be themselves, while still getting through to anyone.
Linguist
Laura’s background in cognitive linguistics is the cornerstone of her unique coaching approach to solving this universal challenge. She earned her Ph.D. in educational linguistics from the University of Pennsylvania and taught there from 2001-2013. Laura has a deep understanding of the science of how people learn, how speech is processed in the brain, and what creates the gap between “what you think you said,” “what they think they heard,” and most importantly, how to close that gap to get results.
Coach
As an executive communication coach, Laura works with C-suite executives, VPs, directors, business owners, and aspiring executives who want to expand their powers of influence, inspire trust, and hear “yes” more often. In one-on-one or group sessions and master classes, she teaches leaders how to identify and express their personal brands so they can communicate with clarity, confidence, and authenticity, in front of any audience.
Author
Laura is the author of Speaking to Influence: Mastering Your Leadership Voice. This insightful book draws on her extensive expertise in cognitive linguistics, education and executive coaching to provide everyone with practical tools for effective communication in personal and professional interactions alike. In the words of one Amazon reviewer, “Dr. Laura Sicola gives down-to-earth, usable advice for anyone who wants to speak with authority.” She has also published many other peer-reviewed articles and books based on her research, intended for academic audiences.
Speaker
Laura is a renowned speaker, delivering keynotes and presentations at conferences and corporate events worldwide. Her TEDxPENN talk ‘Want to Sound like a Leader? Start by Saying Your Name Right‘ has been viewed over 6.8 million times. She has spoken at hundreds of events sharing insights and practical strategies for effective leadership communication. She also loves to moderate panels and emcee events for corporate and non-profit organizations.
Connect With Laura
Ready to sharpen your communication skills and expand your influence? Reach out to Dr. Laura Sicola to learn more about personalized coaching, group training, speaking engagements, and more.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#DrLauraSicola #SpeakingtoInfluencePodcast #SpeakersAreLeadersMotivationPodcast #HarrySardinas #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
Pushed My Car in a Suit: A Hilarious Client Story
yes yes all right finally tell me about a time when you had to laugh at yourself ah i love this story so i had a client in town right phil and i'm driving him to dinner and it's the rainy season and unfortunately my car ran out of gas right by the um la sabana park and I couldn't believe it. So the guy looks at me, he goes, listen, the gas station is just a block away. And he goes, I'll push it if you will. I go, are you serious? He goes, yeah, why not? And so I took my jacket off. I'm still in my suit. Got the, you know, the best on. It's a good bonding moment there. Pushed it down the street. People are honking, laughing at me. A guy on purpose would curve a little, so it splashed me.
Handling Leadership Challenges During COVID
Yes, of course, Laura. It was during COVID when all of a sudden the government said, you got to send everybody home. And so what do you do? IT needed to prepare the lifeboats. The agents mentally needed to prepare for the isolation. And my supervisors and I needed to create certain mediums to keep that communication going and that lifeline going. And so I saw some people run for the hills. I saw freshmen step up to the plate.
The Gary Technique: Trust and Perseverance
Tell me about a time when you went to bat for someone else. Who did you speak to on their behalf? Why and how? I totally remember this story when we spoke about it, Laura. I had an agent called Gary and we called the Gary technique. This guy was usually the ramper upper where I'd put him on a brand new campaign to lead the charge, show some metrics and things will look good. Once again, the lone voice with the client convincing them that this is the guy. So after a certain day or two, when the client was losing its patience or Gary wasn't, you know, hitting the home runs yet, he said, Hey, I want you to remove him and try somebody else. And I said, you haven't really given him enough time. He goes, no, I just don't have a good vibe. I go, okay. Let's give it until the end of the day. And then I'll put him on another campaign. Next thing you know, Gary ripped three appointments. And so the client calls about it goes, why? I didn't know that. Let's keep, I go, well, listen, Billy, I did speak to the other client. He's being moved, but I just got to let you know in the future, have faith in me, trust my opinion. This is my wheelhouse. I know what I'm doing. And you know, just once the people get loosey goosey and they feel comfy on the phone, then you start hitting them. And so, um, I've fallen on swords for people because I've known what they've done. And I've also made mistakes as well. Sometimes Gary was not the good fit on a certain campaign and it just wasn't the right guy. Guy can't bat a thousand. Sure. Sure. And so I'm willing to take that hit too. But the beauty of it is at the end of the day, regardless of the outcome, the fact that you might have faith in somebody else besides yourself.
Dr. Laura Sicola presents Speaking to Influence Podcast. Soft speaking skills with Richard Blank.
In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success.
Episode 215: Richard Blank - CEO Costa Rica Call Center
In this episode you will learn:
● Character during chaos is an important leadership trait.
● Promote individuals based on their strengths and redirect them to roles where they can excel.
● Express appreciation and acknowledge the contributions of team members.
● Take calculated risks and communicate with stakeholders about challenges and unique aspects of the business. Soft skills, including foreign language proficiency, are valuable and marketable skills in the business world.
● Recognize and leverage your unique talents and skills, and don't downplay their importance.
● Improve your voicemail message and ensure congruence between your audio and visual presence.
● Give a personalized outbound voicemail message to make a positive impression.
● Be the lone voice of dissent when necessary and advocate for others.
About Richard Blank: At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Do you want to be an effective communicator? This is where you'll find all sorts of resources with ideas, tips and strategies on how to master the art and science of leadership communication and influence, i.e. the ability to harness the power of the voice to master the 3s: Command the room, Connect with the audience and Close the deal in any context.
24-Hour Influence Challenge: Voicemail Edition
Now, you just took a challenge in moving down to Costa Rica 24 years ago. Let's levy a challenge to everybody else. This is an opportunity, Richard, to give a challenge for our 24-hour influence challenge of the day to challenge our audience to take one step that they can complete within 24 hours to have more influence. How would you like to challenge our listeners today? Yeah, Laura, I loved when we spoke about this before. I gave you like 20 ideas, and this is the one we chose the best. Nobody likes how they sound on their voicemail, now do they? When was the last time you changed your voicemail recording? What, 1989? And so I need for you to listen to yourself, and I want you to analyze your tone, your rate, your pitch, your duration, Maybe use a thesaurus and find some similes to power up certain vocabulary so it might become more diplomatic and strategic. And practice that over and over. Why? Because that's how you sound to people.
https://youtu.be/Xs4XRi6Ca3s
https://youtube.com/shorts/wSiTO-n9WBY
https://youtube.com/shorts/a34o4FLSPhU
https://youtu.be/h4eu6eiIoTw
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Dr. Laura Sicola, Speaking to Influence Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Some of these videos are connected to blogs or other pages on my website, https://laurasicola.com, so take a look to learn more. If you want to stay on top of the latest news in speech an leadership, sign up there to get my weekly newsletter so you don't miss a beat!
Here's to increasing your confidence, presence and influence, as the leader that you are, and the leader you KNOW you can become!
LEADERSHIP IS AN IMAGE.
The way you communicate
is the foundation.
Executive communication coaching and training with Dr. Laura Sicola helps you build the confidence, presence, and influence you need to succeed.
It’s Time to Enhance Your Executive Presence
1Step into a world where your words command respect, your confidence inspires trust, and your leadership opens doors to new opportunities.
Dr. Laura Sicola
Are you equally confident and influential whether communicating with people in business development, finance, engineering, HR, clients, or the board of directors?
Are you as persuasive and compelling whether speaking on camera, presenting to 500 people at a conference, pitching to investors, or advising your employees in a 1:1?
I am a speaker, coach and leadership communication expert who helps people hone their Vocal Executive Presence (VEP) and communication skills to project a strong, positive leadership image, develop loyal, effective teams, and create their ideal workplace culture to reach their ultimate goals.
Your technical expertise only gets you so far; after that, your success is a direct result of how effectively you can COMMUNICATE that expertise to others who do NOT have your skills and knowledge.
I have worked with everyone from executives and aspiring execs at companies like IBM, Comcast and the US Department of Commerce, to executive directors at non-profits, groups of entrepreneurs and women's/diversity initiatives.
Do you or will you lead a large team or organization? Are you getting ready for a conference presentation? A TED talk? A press conference? Or do you need to facilitate team meetings and mediate staff conflict? You tell me who your audience is, and I show you how to get your message across to them efficiently and effectively, while bringing everyone to a collective "YES."
And if you're looking for a speaker for your next event - live or virtual - and need a topic that will resonate with EVERYONE delivered by an inspiring, engaging speaker, give me a call!
Dr. Laura Sicola has over 20 years of experience teaching leaders how to command the room, connect with the audience, and close the deal.
As a cognitive linguist and communication expert, Laura empowers leaders through communication coaching, group training sessions, worldwide speaking engagements, and her book “Speaking to Influence.”
Executive Coaching
Work with Laura one-on-one or in mastery cohort groups to refine your communication skills. These executive coaching sessions help you develop a communication strategy that elevates your executive presence, aligns with your personal brand and gets results.
Group Training
Transform your team's communication capabilities with Laura's outcome-oriented, customizable group training. Topics include Speaking to Influence, Breaking the Expert's Curse, Virtual Influence, Becoming a Go-To Thought Leader, and more.
Keynote Speaking
Elevate your conference or event with a speaker who has mastered the art and science of “infotainment.” Laura balances value-packed content with humor and an interactive style that keeps the audience engaged and gives them practical skills to immediately implement.
Speaking to Influence Book
Discover the secrets to powerful and persuasive communication. With real-life examples, worksheets, and exercises, this book gives you everything needed to transform your communication style, get out of your own way, and hear “yes” more often.
Speaking to Influence Podcast
Join Laura as she interviews world-class business and industry leaders who reveal the importance of communication as an essential leadership skill on their own career journey and the (sometimes hard) lessons they learned along the way.
Online Programs and Training
Laura hosts a constantly evolving set of online courses and live group trainings on topics to help you discover your leadership voice, become a go-to thought leader, and optimize your in-person or virtual presence and engagement skills.
Want to establish your brand as a go-to thought leader?
Get Laura’s insights in this free resource that shares eight key strategies to boost your brand and elevate your thought leadership. Click the link below and begin your journey to becoming a respected and influential leader who everyone actually WANTS to hear speak!
Ultimately, Laura's mission is to guide leaders in mastering the 3 Cs of executive presence: Command the room, Connect with the audience, and Close the deal.
As a cognitive linguist and executive communication coach, Laura understands how professional interactions impact respect, trust, and buy-in, whether it’s a company meeting, a virtual conference call, a presentation to the board, or a high-stakes pitch to investors.
Using a personalized and practical approach, Laura teaches leaders how to project confidence, authority, and authenticity so they can be themselves, while still getting through to anyone.
Linguist
Laura’s background in cognitive linguistics is the cornerstone of her unique coaching approach to solving this universal challenge. She earned her Ph.D. in educational linguistics from the University of Pennsylvania and taught there from 2001-2013. Laura has a deep understanding of the science of how people learn, how speech is processed in the brain, and what creates the gap between “what you think you said,” “what they think they heard,” and most importantly, how to close that gap to get results.
Coach
As an executive communication coach, Laura works with C-suite executives, VPs, directors, business owners, and aspiring executives who want to expand their powers of influence, inspire trust, and hear “yes” more often. In one-on-one or group sessions and master classes, she teaches leaders how to identify and express their personal brands so they can communicate with clarity, confidence, and authenticity, in front of any audience.
Author
Laura is the author of Speaking to Influence: Mastering Your Leadership Voice. This insightful book draws on her extensive expertise in cognitive linguistics, education and executive coaching to provide everyone with practical tools for effective communication in personal and professional interactions alike. In the words of one Amazon reviewer, “Dr. Laura Sicola gives down-to-earth, usable advice for anyone who wants to speak with authority.” She has also published many other peer-reviewed articles and books based on her research, intended for academic audiences.
Speaker
Laura is a renowned speaker, delivering keynotes and presentations at conferences and corporate events worldwide. Her TEDxPENN talk ‘Want to Sound like a Leader? Start by Saying Your Name Right‘ has been viewed over 6.8 million times. She has spoken at hundreds of events sharing insights and practical strategies for effective leadership communication. She also loves to moderate panels and emcee events for corporate and non-profit organizations.
Connect With Laura
Ready to sharpen your communication skills and expand your influence? Reach out to Dr. Laura Sicola to learn more about personalized coaching, group training, speaking engagements, and more.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#DrLauraSicola #SpeakingtoInfluencePodcast #SpeakersAreLeadersMotivationPodcast #HarrySardinas #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
Pushed My Car in a Suit: A Hilarious Client Story
yes yes all right finally tell me about a time when you had to laugh at yourself ah i love this story so i had a client in town right phil and i'm driving him to dinner and it's the rainy season and unfortunately my car ran out of gas right by the um la sabana park and I couldn't believe it. So the guy looks at me, he goes, listen, the gas station is just a block away. And he goes, I'll push it if you will. I go, are you serious? He goes, yeah, why not? And so I took my jacket off. I'm still in my suit. Got the, you know, the best on. It's a good bonding moment there. Pushed it down the street. People are honking, laughing at me. A guy on purpose would curve a little, so it splashed me.
Handling Leadership Challenges During COVID
Yes, of course, Laura. It was during COVID when all of a sudden the government said, you got to send everybody home. And so what do you do? IT needed to prepare the lifeboats. The agents mentally needed to prepare for the isolation. And my supervisors and I needed to create certain mediums to keep that communication going and that lifeline going. And so I saw some people run for the hills. I saw freshmen step up to the plate.
The Gary Technique: Trust and Perseverance
Tell me about a time when you went to bat for someone else. Who did you speak to on their behalf? Why and how? I totally remember this story when we spoke about it, Laura. I had an agent called Gary and we called the Gary technique. This guy was usually the ramper upper where I'd put him on a brand new campaign to lead the charge, show some metrics and things will look good. Once again, the lone voice with the client convincing them that this is the guy. So after a certain day or two, when the client was losing its patience or Gary wasn't, you know, hitting the home runs yet, he said, Hey, I want you to remove him and try somebody else. And I said, you haven't really given him enough time. He goes, no, I just don't have a good vibe. I go, okay. Let's give it until the end of the day. And then I'll put him on another campaign. Next thing you know, Gary ripped three appointments. And so the client calls about it goes, why? I didn't know that. Let's keep, I go, well, listen, Billy, I did speak to the other client. He's being moved, but I just got to let you know in the future, have faith in me, trust my opinion. This is my wheelhouse. I know what I'm doing. And you know, just once the people get loosey goosey and they feel comfy on the phone, then you start hitting them. And so, um, I've fallen on swords for people because I've known what they've done. And I've also made mistakes as well. Sometimes Gary was not the good fit on a certain campaign and it just wasn't the right guy. Guy can't bat a thousand. Sure. Sure. And so I'm willing to take that hit too. But the beauty of it is at the end of the day, regardless of the outcome, the fact that you might have faith in somebody else besides yourself.
Dr. Laura Sicola presents Speaking to Influence Podcast. Soft speaking skills with Richard Blank.
In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success.
Episode 215: Richard Blank - CEO Costa Rica Call Center
In this episode you will learn:
● Character during chaos is an important leadership trait.
● Promote individuals based on their strengths and redirect them to roles where they can excel.
● Express appreciation and acknowledge the contributions of team members.
● Take calculated risks and communicate with stakeholders about challenges and unique aspects of the business. Soft skills, including foreign language proficiency, are valuable and marketable skills in the business world.
● Recognize and leverage your unique talents and skills, and don't downplay their importance.
● Improve your voicemail message and ensure congruence between your audio and visual presence.
● Give a personalized outbound voicemail message to make a positive impression.
● Be the lone voice of dissent when necessary and advocate for others.
About Richard Blank: At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Do you want to be an effective communicator? This is where you'll find all sorts of resources with ideas, tips and strategies on how to master the art and science of leadership communication and influence, i.e. the ability to harness the power of the voice to master the 3s: Command the room, Connect with the audience and Close the deal in any context.
24-Hour Influence Challenge: Voicemail Edition
Now, you just took a challenge in moving down to Costa Rica 24 years ago. Let's levy a challenge to everybody else. This is an opportunity, Richard, to give a challenge for our 24-hour influence challenge of the day to challenge our audience to take one step that they can complete within 24 hours to have more influence. How would you like to challenge our listeners today? Yeah, Laura, I loved when we spoke about this before. I gave you like 20 ideas, and this is the one we chose the best. Nobody likes how they sound on their voicemail, now do they? When was the last time you changed your voicemail recording? What, 1989? And so I need for you to listen to yourself, and I want you to analyze your tone, your rate, your pitch, your duration, Maybe use a thesaurus and find some similes to power up certain vocabulary so it might become more diplomatic and strategic. And practice that over and over. Why? Because that's how you sound to people.
https://youtu.be/Xs4XRi6Ca3s
https://youtube.com/shorts/wSiTO-n9WBY
https://youtube.com/shorts/a34o4FLSPhU
https://youtu.be/h4eu6eiIoTw
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Dr. Laura Sicola, Speaking to Influence Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Some of these videos are connected to blogs or other pages on my website, https://laurasicola.com, so take a look to learn more. If you want to stay on top of the latest news in speech an leadership, sign up there to get my weekly newsletter so you don't miss a beat!
Here's to increasing your confidence, presence and influence, as the leader that you are, and the leader you KNOW you can become!
LEADERSHIP IS AN IMAGE.
The way you communicate
is the foundation.
Executive communication coaching and training with Dr. Laura Sicola helps you build the confidence, presence, and influence you need to succeed.
It’s Time to Enhance Your Executive Presence
1Step into a world where your words command respect, your confidence inspires trust, and your leadership opens doors to new opportunities.
Dr. Laura Sicola
Are you equally confident and influential whether communicating with people in business development, finance, engineering, HR, clients, or the board of directors?
Are you as persuasive and compelling whether speaking on camera, presenting to 500 people at a conference, pitching to investors, or advising your employees in a 1:1?
I am a speaker, coach and leadership communication expert who helps people hone their Vocal Executive Presence (VEP) and communication skills to project a strong, positive leadership image, develop loyal, effective teams, and create their ideal workplace culture to reach their ultimate goals.
Your technical expertise only gets you so far; after that, your success is a direct result of how effectively you can COMMUNICATE that expertise to others who do NOT have your skills and knowledge.
I have worked with everyone from executives and aspiring execs at companies like IBM, Comcast and the US Department of Commerce, to executive directors at non-profits, groups of entrepreneurs and women's/diversity initiatives.
Do you or will you lead a large team or organization? Are you getting ready for a conference presentation? A TED talk? A press conference? Or do you need to facilitate team meetings and mediate staff conflict? You tell me who your audience is, and I show you how to get your message across to them efficiently and effectively, while bringing everyone to a collective "YES."
And if you're looking for a speaker for your next event - live or virtual - and need a topic that will resonate with EVERYONE delivered by an inspiring, engaging speaker, give me a call!
Dr. Laura Sicola has over 20 years of experience teaching leaders how to command the room, connect with the audience, and close the deal.
As a cognitive linguist and communication expert, Laura empowers leaders through communication coaching, group training sessions, worldwide speaking engagements, and her book “Speaking to Influence.”
Executive Coaching
Work with Laura one-on-one or in mastery cohort groups to refine your communication skills. These executive coaching sessions help you develop a communication strategy that elevates your executive presence, aligns with your personal brand and gets results.
Group Training
Transform your team's communication capabilities with Laura's outcome-oriented, customizable group training. Topics include Speaking to Influence, Breaking the Expert's Curse, Virtual Influence, Becoming a Go-To Thought Leader, and more.
Keynote Speaking
Elevate your conference or event with a speaker who has mastered the art and science of “infotainment.” Laura balances value-packed content with humor and an interactive style that keeps the audience engaged and gives them practical skills to immediately implement.
Speaking to Influence Book
Discover the secrets to powerful and persuasive communication. With real-life examples, worksheets, and exercises, this book gives you everything needed to transform your communication style, get out of your own way, and hear “yes” more often.
Speaking to Influence Podcast
Join Laura as she interviews world-class business and industry leaders who reveal the importance of communication as an essential leadership skill on their own career journey and the (sometimes hard) lessons they learned along the way.
Online Programs and Training
Laura hosts a constantly evolving set of online courses and live group trainings on topics to help you discover your leadership voice, become a go-to thought leader, and optimize your in-person or virtual presence and engagement skills.
Want to establish your brand as a go-to thought leader?
Get Laura’s insights in this free resource that shares eight key strategies to boost your brand and elevate your thought leadership. Click the link below and begin your journey to becoming a respected and influential leader who everyone actually WANTS to hear speak!
Ultimately, Laura's mission is to guide leaders in mastering the 3 Cs of executive presence: Command the room, Connect with the audience, and Close the deal.
As a cognitive linguist and executive communication coach, Laura understands how professional interactions impact respect, trust, and buy-in, whether it’s a company meeting, a virtual conference call, a presentation to the board, or a high-stakes pitch to investors.
Using a personalized and practical approach, Laura teaches leaders how to project confidence, authority, and authenticity so they can be themselves, while still getting through to anyone.
Linguist
Laura’s background in cognitive linguistics is the cornerstone of her unique coaching approach to solving this universal challenge. She earned her Ph.D. in educational linguistics from the University of Pennsylvania and taught there from 2001-2013. Laura has a deep understanding of the science of how people learn, how speech is processed in the brain, and what creates the gap between “what you think you said,” “what they think they heard,” and most importantly, how to close that gap to get results.
Coach
As an executive communication coach, Laura works with C-suite executives, VPs, directors, business owners, and aspiring executives who want to expand their powers of influence, inspire trust, and hear “yes” more often. In one-on-one or group sessions and master classes, she teaches leaders how to identify and express their personal brands so they can communicate with clarity, confidence, and authenticity, in front of any audience.
Author
Laura is the author of Speaking to Influence: Mastering Your Leadership Voice. This insightful book draws on her extensive expertise in cognitive linguistics, education and executive coaching to provide everyone with practical tools for effective communication in personal and professional interactions alike. In the words of one Amazon reviewer, “Dr. Laura Sicola gives down-to-earth, usable advice for anyone who wants to speak with authority.” She has also published many other peer-reviewed articles and books based on her research, intended for academic audiences.
Speaker
Laura is a renowned speaker, delivering keynotes and presentations at conferences and corporate events worldwide. Her TEDxPENN talk ‘Want to Sound like a Leader? Start by Saying Your Name Right‘ has been viewed over 6.8 million times. She has spoken at hundreds of events sharing insights and practical strategies for effective leadership communication. She also loves to moderate panels and emcee events for corporate and non-profit organizations.
Connect With Laura
Ready to sharpen your communication skills and expand your influence? Reach out to Dr. Laura Sicola to learn more about personalized coaching, group training, speaking engagements, and more.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#DrLauraSicola #SpeakingtoInfluencePodcast #SpeakersAreLeadersMotivationPodcast #HarrySardinas #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest
Pushed My Car in a Suit: A Hilarious Client Story
yes yes all right finally tell me about a time when you had to laugh at yourself ah i love this story so i had a client in town right phil and i'm driving him to dinner and it's the rainy season and unfortunately my car ran out of gas right by the um la sabana park and I couldn't believe it. So the guy looks at me, he goes, listen, the gas station is just a block away. And he goes, I'll push it if you will. I go, are you serious? He goes, yeah, why not? And so I took my jacket off. I'm still in my suit. Got the, you know, the best on. It's a good bonding moment there. Pushed it down the street. People are honking, laughing at me. A guy on purpose would curve a little, so it splashed me.
Handling Leadership Challenges During COVID
Yes, of course, Laura. It was during COVID when all of a sudden the government said, you got to send everybody home. And so what do you do? IT needed to prepare the lifeboats. The agents mentally needed to prepare for the isolation. And my supervisors and I needed to create certain mediums to keep that communication going and that lifeline going. And so I saw some people run for the hills. I saw freshmen step up to the plate.
The Gary Technique: Trust and Perseverance
Tell me about a time when you went to bat for someone else. Who did you speak to on their behalf? Why and how? I totally remember this story when we spoke about it, Laura. I had an agent called Gary and we called the Gary technique. This guy was usually the ramper upper where I'd put him on a brand new campaign to lead the charge, show some metrics and things will look good. Once again, the lone voice with the client convincing them that this is the guy. So after a certain day or two, when the client was losing its patience or Gary wasn't, you know, hitting the home runs yet, he said, Hey, I want you to remove him and try somebody else. And I said, you haven't really given him enough time. He goes, no, I just don't have a good vibe. I go, okay. Let's give it until the end of the day. And then I'll put him on another campaign. Next thing you know, Gary ripped three appointments. And so the client calls about it goes, why? I didn't know that. Let's keep, I go, well, listen, Billy, I did speak to the other client. He's being moved, but I just got to let you know in the future, have faith in me, trust my opinion. This is my wheelhouse. I know what I'm doing. And you know, just once the people get loosey goosey and they feel comfy on the phone, then you start hitting them. And so, um, I've fallen on swords for people because I've known what they've done. And I've also made mistakes as well. Sometimes Gary was not the good fit on a certain campaign and it just wasn't the right guy. Guy can't bat a thousand. Sure. Sure. And so I'm willing to take that hit too. But the beauty of it is at the end of the day, regardless of the outcome, the fact that you might have faith in somebody else besides yourself.
Shop the Best Motorcycle Wheels for Performance & Style online in India
Alright, speed freaks and street stylers if you're still rolling on stock wheels, you're leaving performance (and looks) on the table. Whether you're blasting down the highway, ripping through twisties, or just flexing your ride at the next meet, the right motorcycle wheels can transform your entire ride—and now you can shop the best of them online in India at Bikegear.in!
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We have a selection that caters to all riding styles, from ultra-lightweight carbon fiber configurations to forged aluminum race wheels. Want to get a lot of grip and lose a lot of weight? Your machine longs for these enhancements.
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Wheels make a statement, let's face it. Choose to stand out with striking finishes and unique patterns or go sleek and covert with blacked out alloys. High end brands and eye catching patterns will make your motorcycle appear as swift as it is capable of traveling.
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Whether you're on a Yamaha R15, Royal Enfield, KTM Duke, Kawasaki Ninja, or a full-blown superbike—we've got the wheels that fit your ride and elevate your game. Direct-fit options, track-ready specs, and street-style setups, all in one place.
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Choose from leading names in motorcycle wheel engineering Marchesini, OZ Racing, Rotobox, KKE, Warp 9 and more. Every set is authentic, performance tested, and ready to ship anywhere in India.
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Ready to boost your gut health and level up your kitchen skills? Making your own pickles and fermented foods is easier than you think — and it’s a Scott Biffin-approved move toward a smarter, cleaner lifestyle.
Fermentation is more than just a foodie trend. It’s an ancient technique packed with modern health benefits like better digestion, improved immunity, and that addictive tangy flavor. All you need? Mason jars, sea salt, fresh veggies, and a little patience.
Start simple with cucumber pickles: dissolve sea salt in filtered water, pack cucumbers and spices into a jar, pour in the brine, and let it ferment at room temp for 5–7 days. For a probiotic punch, try sauerkraut or spice it up with homemade kimchi — Scott Biffin-style with ginger, chili, and love.
Quick Tips:
✔ Use non-metal lids and non-chlorinated water
✔ Burp jars daily to release pressure
✔ Trust your nose — good funk = good ferment
Healthy doesn’t mean complicated. With Scott Biffin’s approach, you’re not just making food — you’re making wellness a daily habit. Let’s get fermenting!
Buy Now ARAI Helmets for Ultimate Protection & Comfort online in India
Okay, serious riders—if your helmet isn’t built to handle impact like a pro, it’s time to step up. Whether you’re hitting high speeds on the highway, leaning hard into the corners, or touring through every terrain India can throw at you, there’s one name that stands above the rest—ARAI.
Now you can buy Arai Helmets online in India with fast delivery and guaranteed authenticity only on Bikegear.in.
Ultimate Protection, Proven Worldwide
Arai doesn’t build helmets to meet safety standards they build them to exceed them. With handcrafted shells, multi-density EPS liners, and real-world crash testing behind every model, these helmets are trusted by MotoGP and F1 racers for a reason. Ride with Arai, and you're covered literally.
Engineered for Comfort & Performance
You're in your own world when wearing an Arai helmet, even though the road can be harsh and the weather can change suddenly. Arai helmets are designed for all-day comfort at any speed, with features like the Facial Contour System for the ideal snug fit and cutting-edge ventilation to keep you cool throughout lengthy rides.
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Wide-angle visors, anti-fog tech, and Pinlock-ready systems ensure you see the road ahead with zero distortion—day or night, fog or clear skies.
Built for Riders Who Ride Hard
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Army Men: World War - Intro Cutscene (PC)
World War has been declared!
The Green and Tann nations have broken off peace talks. There is no choice but to prepare for a full-scale battle. Only after storming the enemy homeland's shores, traversing thick jungles, and securing war-ravaged cities, does final victory await. Dive back into the trenches!
Real combat. Plastic men.
Plot
In the sequel to the best-selling Army Men and Army Men 3D, you lead the Green Army in a fierce battle against your nemesis: the Tans. Carefully guide your troops through a deadly barrage of enemy fire in over 16 missions covering 5 different terrains. Only the best military minds will prevail in this fiery ground infantry battle. There are plenty of weapons at your disposal: fire with the howitzer, shred plastic with the twin .50-caliber machine gun, or silently stab the enemy with your razor-sharp bayonet. Never before has a plastic war reached this size and scale.
Overview:
Army Men: World War (Army Men: World War) is a RTS real-time tactical in the Microsoft Windows version. It is a video game developed and published by The 3DO Company for the PlayStation and Microsoft Windows. This game started its own subseries Army Men World War.
This game focuses solely on combat in the Plastic World (Plastic World), and most of the missions are based on World War II, some fans consider the World War games to be prequels to the main games (Army Men, Army Men II, and Toys in Space).
It was released for PlayStation and PC in 2000, however, both versions of the game are very different from each other.
PC Version:
The PC version plays more like its predecessors (Army Men, Army Men II and Toys in Space) but with more focus on soldier management.
This version of the game was often regarded as the best Army Men multiplayer by the fan base for its robust gameplay that allowed for many strategic options.
- Wield a devastating arsenal of WWII weaponry including: grenades, mortars, bayonet, howitzer, flamethrower, assault rifle, bazooka and twin .50 caliber machine guns.
- Command tanks, jeeps and boats when the situation calls for high firepower or increased mobility.
"The Army Men Videogames Channel" is a YouTube channel specializing exclusively in the Army Men franchise and thematic spin-offs, run by some of the most loyal and knowledgeable fans around the world.
Some of our most important activities are the design of Army Men video games, unique modifications of existing games, and MODs for other games.
Follow us on our social networks for more exclusive content:
- https://www.ArmyMen.com.ar
- https://facebook.com/armymenvideogames
- https://instagram.com/armymenchannel
- https://twitter.com/armymenchannel
- https://discord.com/invite/VfbqahDyUB
#ArmyMen #ArmyMenWorldWar #WorldWar #Playstation1 #PSX #PS1 #EPSXE #PSP
Sarge Hawk and Colonel Grimm narrowly escaped by helicopter from the Tan attack on their Green base, but on the way they spot a Blue tank in the middle of the nearest town, which is very suspicious given the circumstances, and Hawk He decides to go and investigate. Trying to follow the Spy, Sarge enters some kind of strange, illuminated cave or hole, which leads him to what appears to be another world totally different from his own: a vast and gigantic world. But to the misfortune of the Blue spy, the place where they ended up is too small to escape, and Hawk captures him back for debriefing.
The Spy provided a lot of information about the plans of Plastro and the Tan army, about the discovery of the "Portals" and the weapons that Plastro can get from there. Also the whereabouts of the Heroes.
Having rescued Hoover, Riff, Thick, and Shrap, Sarge is informed by Colonel Grimm that Plastro has sent an ultimatum to the Green nation: "Surrender or be destroyed." The Greens' only option is for Hawk to destroy the last remaining portal in the most heavily guarded corner of Fort Plastro. Hawk eventually manages to use the portal after fighting his way through in an epic one-man battle. After believing Vikki had betrayed the Green army, Hawk rescues Scorch and is told that she stayed with Plastro to try to gain his trust and gain information, so the two of them deliver that valuable strategic information to the Green army.
Returning to Fort Plastro again, this time Sarge attacks from the east side of the base, managing to take it with the help of the Green army for the finale.
After this, Vikki is discovered and Plastro sends a bomb through the portal, destroying the Greens' ability to pursue him, with Hawk being the only one who manages to pass through the portal by using it to escape. He fell into a giant sandbox, watching in the distance as Vikki calls for help while she is kidnapped by Plastro.
Finally Hawk manages to overcome the sandbox and uses a rocket to go to the coordinates where they took Vikki, and after rescuing her they both must escape from a gigantic monster, separating again.
FMV Mod for Army Men: Sarge's Heroes in Sega Dreamcast, adding the video cutscenes.
Sarge's Heroes is a third-person shooting video game developed and published by The 3DO Company for Nintendo 64 in North America on September 28, 1999 and April 14, 2000 in Europe. The player normally controls Sarge Hawk, a sergeant of the Green Army and fights against the evil General Plastro and the Tan Army. The story is the eternal racial war between the Greens and the Tas. This is 3DO's grand attempt to incorporate a recognizable brand into the Army Men franchise. Establish a main cast, updating the generic "Sarge" from the original series to a strongman Sarge Hawk, giving him a squad, a girlfriend and an officer at the helm. It is a very successful launch, despite the fact that Jim Cummings only gives the voice to each male character, resulting quite convincing. This game helped to bring the franchise further to the subseries Sarge's Heroes. Both armies are named after the usual colors of plastic toy army men.
The campaign of a player is the main mode of Sarge's Heroes. The player travels through various missions, completing objectives.
Exclusive to the PS1 version of the game are the fully animated prerendered scenes, which the Nintendo 64 lacks, thanks to the limited space in the cartridges. Even the Dreamcast version, which is nothing more than an improved copy of the N64, stuck to the pantomime narration in the engine instead of the CGI-animated FMV films.
On N64 you don't have to deal with the clumsy physics and poor collision detection of PS1, even though N64 it's not perfect, it's just much better. DC is not much different to N64, but something worse. It's positive that the lack of verticality of PS1 and PC is not present in N64 and DC, because it adds a whole new dimension to the missions. The N64 version was not optimal in terms of its controls, but it was not as bad as Playstation 1 and PC.
Even though the Army Men games had already established a formula for their third-person shooting games with Army Men 3D, Sarge's Heroes deviates a lot, completely overhauling almost every aspect. The camera perspective, the detail, the movement, the animation; everything has been changed to allow for a faster and less deliberate pace. Sarge Hawk can also jump, which allows for a little climbing on platforms. Pero lo worst is the time it takes the camera that follows the player to adjust itself again, so that the view that we have ahead is not so disconcertingly vacillating.
The Dreamcast version is the same than N64, only with better graphics, textures, character design and voice acting included, which is why Dreamcast is probably the best version (except that the FMV is missing here too).
#ArmyMenSargesHeroes #ArmyMen #Dreamcast #SargesHeroes #SegaDreamcast
Sarge Hawk and Colonel Grimm narrowly escaped by helicopter from the Tan attack on their Green base, but on the way they spot a Blue tank in the middle of the nearest town, which is very suspicious given the circumstances, and Hawk He decides to go and investigate. Trying to follow the Spy, Sarge enters some kind of strange, illuminated cave or hole, which leads him to what appears to be another world totally different from his own: a vast and gigantic world. But to the misfortune of the Blue spy, the place where they ended up is too small to escape, and Hawk captures him back for debriefing.
The Spy provided a lot of information about the plans of Plastro and the Tan army, about the discovery of the "Portals" and the weapons that Plastro can get from there. Also the whereabouts of the Heroes.
Having rescued Hoover, Riff, Thick, and Shrap, Sarge is informed by Colonel Grimm that Plastro has sent an ultimatum to the Green nation: "Surrender or be destroyed." The Greens' only option is for Hawk to destroy the last remaining portal in the most heavily guarded corner of Fort Plastro. Hawk eventually manages to use the portal after fighting his way through in an epic one-man battle. After believing Vikki had betrayed the Green army, Hawk rescues Scorch and is told that she stayed with Plastro to try to gain his trust and gain information, so the two of them deliver that valuable strategic information to the Green army.
Returning to Fort Plastro again, this time Sarge attacks from the east side of the base, managing to take it with the help of the Green army for the finale.
After this, Vikki is discovered and Plastro sends a bomb through the portal, destroying the Greens' ability to pursue him, with Hawk being the only one who manages to pass through the portal by using it to escape. He fell into a giant sandbox, watching in the distance as Vikki calls for help while she is kidnapped by Plastro.
Finally Hawk manages to overcome the sandbox and uses a rocket to go to the coordinates where they took Vikki, and after rescuing her they both must escape from a gigantic monster, separating again.
FMV Mod for Army Men: Sarge's Heroes in Sega Dreamcast, adding the video cutscenes.
Sarge's Heroes is a third-person shooting video game developed and published by The 3DO Company for Nintendo 64 in North America on September 28, 1999 and April 14, 2000 in Europe. The player normally controls Sarge Hawk, a sergeant of the Green Army and fights against the evil General Plastro and the Tan Army. The story is the eternal racial war between the Greens and the Tas. This is 3DO's grand attempt to incorporate a recognizable brand into the Army Men franchise. Establish a main cast, updating the generic "Sarge" from the original series to a strongman Sarge Hawk, giving him a squad, a girlfriend and an officer at the helm. It is a very successful launch, despite the fact that Jim Cummings only gives the voice to each male character, resulting quite convincing. This game helped to bring the franchise further to the subseries Sarge's Heroes. Both armies are named after the usual colors of plastic toy army men.
The campaign of a player is the main mode of Sarge's Heroes. The player travels through various missions, completing objectives.
Exclusive to the PS1 version of the game are the fully animated prerendered scenes, which the Nintendo 64 lacks, thanks to the limited space in the cartridges. Even the Dreamcast version, which is nothing more than an improved copy of the N64, stuck to the pantomime narration in the engine instead of the CGI-animated FMV films.
On N64 you don't have to deal with the clumsy physics and poor collision detection of PS1, even though N64 it's not perfect, it's just much better. DC is not much different to N64, but something worse. It's positive that the lack of verticality of PS1 and PC is not present in N64 and DC, because it adds a whole new dimension to the missions. The N64 version was not optimal in terms of its controls, but it was not as bad as Playstation 1 and PC.
Even though the Army Men games had already established a formula for their third-person shooting games with Army Men 3D, Sarge's Heroes deviates a lot, completely overhauling almost every aspect. The camera perspective, the detail, the movement, the animation; everything has been changed to allow for a faster and less deliberate pace. Sarge Hawk can also jump, which allows for a little climbing on platforms. Pero lo worst is the time it takes the camera that follows the player to adjust itself again, so that the view that we have ahead is not so disconcertingly vacillating.
The Dreamcast version is the same than N64, only with better graphics, textures, character design and voice acting included, which is why Dreamcast is probably the best version (except that the FMV is missing here too).
#ArmyMenSargesHeroes #ArmyMen #Dreamcast #SargesHeroes #SegaDreamcast
Sarge Hawk and Colonel Grimm narrowly escaped by helicopter from the Tan attack on their Green base, but on the way they spot a Blue tank in the middle of the nearest town, which is very suspicious given the circumstances, and Hawk He decides to go and investigate. Trying to follow the Spy, Sarge enters some kind of strange, illuminated cave or hole, which leads him to what appears to be another world totally different from his own: a vast and gigantic world. But to the misfortune of the Blue spy, the place where they ended up is too small to escape, and Hawk captures him back for debriefing.
The Spy provided a lot of information about the plans of Plastro and the Tan army, about the discovery of the "Portals" and the weapons that Plastro can get from there. Also the whereabouts of the Heroes.
Having rescued Hoover, Riff, Thick, and Shrap, Sarge is informed by Colonel Grimm that Plastro has sent an ultimatum to the Green nation: "Surrender or be destroyed." The Greens' only option is for Hawk to destroy the last remaining portal in the most heavily guarded corner of Fort Plastro. Hawk eventually manages to use the portal after fighting his way through in an epic one-man battle. After believing Vikki had betrayed the Green army, Hawk rescues Scorch and is told that she stayed with Plastro to try to gain his trust and gain information, so the two of them deliver that valuable strategic information to the Green army.
Returning to Fort Plastro again, this time Sarge attacks from the east side of the base, managing to take it with the help of the Green army for the finale.
After this, Vikki is discovered and Plastro sends a bomb through the portal, destroying the Greens' ability to pursue him, with Hawk being the only one who manages to pass through the portal by using it to escape. He fell into a giant sandbox, watching in the distance as Vikki calls for help while she is kidnapped by Plastro.
Finally Hawk manages to overcome the sandpit and uses a rocket to go to the coordinates where Vikki was taken....
FMV Mod for Army Men: Sarge's Heroes in Sega Dreamcast, adding the video cutscenes.
Sarge's Heroes is a third-person shooting video game developed and published by The 3DO Company for Nintendo 64 in North America on September 28, 1999 and April 14, 2000 in Europe. The player normally controls Sarge Hawk, a sergeant of the Green Army and fights against the evil General Plastro and the Tan Army. The story is the eternal racial war between the Greens and the Tas. This is 3DO's grand attempt to incorporate a recognizable brand into the Army Men franchise. Establish a main cast, updating the generic "Sarge" from the original series to a strongman Sarge Hawk, giving him a squad, a girlfriend and an officer at the helm. It is a very successful launch, despite the fact that Jim Cummings only gives the voice to each male character, resulting quite convincing. This game helped to bring the franchise further to the subseries Sarge's Heroes. Both armies are named after the usual colors of plastic toy army men.
The campaign of a player is the main mode of Sarge's Heroes. The player travels through various missions, completing objectives.
Exclusive to the PS1 version of the game are the fully animated prerendered scenes, which the Nintendo 64 lacks, thanks to the limited space in the cartridges. Even the Dreamcast version, which is nothing more than an improved copy of the N64, stuck to the pantomime narration in the engine instead of the CGI-animated FMV films.
On N64 you don't have to deal with the clumsy physics and poor collision detection of PS1, even though N64 it's not perfect, it's just much better. DC is not much different to N64, but something worse. It's positive that the lack of verticality of PS1 and PC is not present in N64 and DC, because it adds a whole new dimension to the missions. The N64 version was not optimal in terms of its controls, but it was not as bad as Playstation 1 and PC.
Even though the Army Men games had already established a formula for their third-person shooting games with Army Men 3D, Sarge's Heroes deviates a lot, completely overhauling almost every aspect. The camera perspective, the detail, the movement, the animation; everything has been changed to allow for a faster and less deliberate pace. Sarge Hawk can also jump, which allows for a little climbing on platforms. Pero lo worst is the time it takes the camera that follows the player to adjust itself again, so that the view that we have ahead is not so disconcertingly vacillating.
The worse: the Dreamcast version has a total absence of pilotable vehicles. Only the Playstation and PC version has some tanks.
The Dreamcast version is the same than N64, only with better graphics, textures, character design and voice acting included, which is why Dreamcast is probably the best version (except that the FMV is missing here too).
#ArmyMenSargesHeroes #ArmyMen #Dreamcast #SargesHeroes #SegaDreamcast
Sarge Hawk and Colonel Grimm narrowly escaped by helicopter from the Tan attack on their Green base, but on the way they spot a Blue tank in the middle of the nearest town, which is very suspicious given the circumstances, and Hawk He decides to go and investigate. Trying to follow the Spy, Sarge enters some kind of strange, illuminated cave or hole, which leads him to what appears to be another world totally different from his own: a vast and gigantic world. But to the misfortune of the Blue spy, the place where they ended up is too small to escape, and Hawk captures him back for debriefing.
The Spy provided a lot of information about the plans of Plastro and the Tan army, about the discovery of the "Portals" and the weapons that Plastro can get from there. Also the whereabouts of the Heroes.
Having rescued Hoover, Riff, Thick, and Shrap, Sarge is informed by Colonel Grimm that Plastro has sent an ultimatum to the Green nation: "Surrender or be destroyed." The Greens' only option is f
Sarge Hawk and Colonel Grimm narrowly escaped by helicopter from the Tan attack on their Green base, but on the way they spot a Blue tank in the middle of the nearest town, which is very suspicious given the circumstances, and Hawk He decides to go and investigate. Trying to follow the Spy, Sarge enters some kind of strange, illuminated cave or hole, which leads him to what appears to be another world totally different from his own: a vast and gigantic world. But to the misfortune of the Blue spy, the place where they ended up is too small to escape, and Hawk captures him back for debriefing.
The Spy provided a lot of information about the plans of Plastro and the Tan army, about the discovery of the "Portals" and the weapons that Plastro can get from there. Also the whereabouts of the Heroes.
Having rescued Hoover, Riff, Thick, and Shrap, Sarge is informed by Colonel Grimm that Plastro has sent an ultimatum to the Green nation: "Surrender or be destroyed." The Greens' only option is for Hawk to destroy the last remaining portal in the most heavily guarded corner of Fort Plastro. Hawk eventually manages to use the portal after fighting his way through in an epic one-man battle. After believing Vikki had betrayed the Green army, Hawk rescues Scorch and is told that she stayed with Plastro to try to gain his trust and gain information, so the two of them deliver that valuable strategic information to the Green army.
Returning to Fort Plastro again, this time Sarge attacks from the east side of the base, managing to take it with the help of the Green army for the finale.
After this, Vikki is discovered and Plastro sends a bomb through the portal, destroying the Greens' ability to pursue him, with Hawk being the only one who manages to pass through the portal by using it to escape.
FMV Mod for Army Men: Sarge's Heroes in Sega Dreamcast, adding the video cutscenes.
Sarge's Heroes is a third-person shooting video game developed and published by The 3DO Company for Nintendo 64 in North America on September 28, 1999 and April 14, 2000 in Europe. The player normally controls Sarge Hawk, a sergeant of the Green Army and fights against the evil General Plastro and the Tan Army. The story is the eternal racial war between the Greens and the Tas. This is 3DO's grand attempt to incorporate a recognizable brand into the Army Men franchise. Establish a main cast, updating the generic "Sarge" from the original series to a strongman Sarge Hawk, giving him a squad, a girlfriend and an officer at the helm. It is a very successful launch, despite the fact that Jim Cummings only gives the voice to each male character, resulting quite convincing. This game helped to bring the franchise further to the subseries Sarge's Heroes. Both armies are named after the usual colors of plastic toy army men.
There are two player modes: Campaign and BootCamp, in addition to the Multiplayer mode. In multiplayer mode from 2 to 4 players, players choose their character, faction (color) and difficulty.
The campaign of a player is the main mode of Sarge's Heroes. The player travels through various missions, completing objectives, killing enemies, destroying vehicles and rescuing plastic allies.
Exclusive to the PS1 version of the game are the fully animated prerendered scenes, which the Nintendo 64 lacks, thanks to the limited space in the cartridges. Even the Dreamcast version, which is nothing more than an improved copy of the N64, stuck to the pantomime narration in the engine instead of the CGI-animated FMV films.
On N64 you don't have to deal with the clumsy physics and poor collision detection of PS1, even though N64 it's not perfect, it's just much better. DC is not much different to N64, but something worse. It's positive that the lack of verticality of PS1 and PC is not present in N64 and DC, because it adds a whole new dimension to the missions. The N64 version was not optimal in terms of its controls, but it was not as bad as Playstation 1 and PC.
Even though the Army Men games had already established a formula for their third-person shooting games with Army Men 3D, Sarge's Heroes deviates a lot, completely overhauling almost every aspect. The camera perspective, the detail, the movement, the animation; everything has been changed to allow for a faster and less deliberate pace. Sarge Hawk can also jump, which allows for a little climbing on platforms. Pero lo worst is the time it takes the camera that follows the player to adjust itself again, so that the view that we have ahead is not so disconcertingly vacillating.
The worse: the Dreamcast version has a total absence of pilotable vehicles. Only the Playstation and PC version has some tanks.
The Dreamcast version is the same than N64, only with better graphics, textures, character design and voice acting included, which is why Dreamcast is probably the best version (except that the FMV is missing here too).
#ArmyMenSargesHeroes #ArmyMen #Dreamcast #SargesHeroes #SegaDreamcast
Sarge Hawk and Colonel Grimm narrowly escaped by helicopter from the Tan attack on their Green base, but on the way they spot a Blue tank in the middle of the nearest town, which is very suspicious given the circumstances, and Hawk He decides to go and investigate. Trying to follow the Spy, Sarge enters some kind of strange, illuminated cave or hole, which leads him to what appears to be another world totally different from his own: a vast and gigantic world. But to the misfortune of the Blue spy, the place where they ended up is too small to escape, and Hawk captures him back for debriefing.
The Spy provided a lot of information about the plans of Plastro and the Tan army, about the discovery of the "Portals" and the weapons that Plastro can get from there. Also the whereabouts of the Heroes.
Having rescued Hoover, Riff, Thick, and Shrap, Sarge is informed by Colonel Grimm that Plastro sent an ultimatum to the Green nation: "Surrender or be destroyed." The only option for the Greens is for Hawk to destroy the last remaining portal in the most guarded corner of Fort Plastro. Hawk finally manages to use the portal after fighting his way through an epic one man battle...
FMV Mod for Army Men: Sarge's Heroes in Sega Dreamcast, adding the video cutscenes.
Sarge's Heroes is a third-person shooting video game developed and published by The 3DO Company for Nintendo 64 in North America on September 28, 1999 and April 14, 2000 in Europe. The player normally controls Sarge Hawk, a sergeant of the Green Army and fights against the evil General Plastro and the Tan Army. The story is the eternal racial war between the Greens and the Tas. This is 3DO's grand attempt to incorporate a recognizable brand into the Army Men franchise. Establish a main cast, updating the generic "Sarge" from the original series to a strongman Sarge Hawk, giving him a squad, a girlfriend and an officer at the helm. It is a very successful launch, despite the fact that Jim Cummings only gives the voice to each male character, resulting quite convincing. This game helped to bring the franchise further to the subseries Sarge's Heroes. Both armies are named after the usual colors of plastic toy army men.
There are two player modes: Campaign and BootCamp, in addition to the Multiplayer mode. In multiplayer mode from 2 to 4 players, players choose their character, faction (color) and difficulty.
The campaign of a player is the main mode of Sarge's Heroes. The player travels through various missions, completing objectives, killing enemies, destroying vehicles and rescuing plastic allies.
The BootCamp is a training level where the player learns the controls. It consists of training areas for all weapons, an obstacle course and a "real fire track".
Exclusive to the PS1 version of the game are the fully animated prerendered scenes, which the Nintendo 64 lacks, thanks to the limited space in the cartridges. Even the Dreamcast version, which is nothing more than an improved copy of the N64, stuck to the pantomime narration in the engine instead of the CGI-animated FMV films.
On N64 you don't have to deal with the clumsy physics and poor collision detection of PS1, even though N64 it's not perfect, it's just much better. DC is not much different to N64, but something worse. It's positive that the lack of verticality of PS1 and PC is not present in N64 and DC, because it adds a whole new dimension to the missions. The N64 version was not optimal in terms of its controls, but it was not as bad as Playstation 1 and PC.
Even though the Army Men games had already established a formula for their third-person shooting games with Army Men 3D, Sarge's Heroes deviates a lot, completely overhauling almost every aspect. The camera perspective, the detail, the movement, the animation; everything has been changed to allow for a faster and less deliberate pace. Sarge Hawk can also jump, which allows for a little climbing on platforms. Pero lo worst is the time it takes the camera that follows the player to adjust itself again, so that the view that we have ahead is not so disconcertingly vacillating.
The worse: the Dreamcast version has a total absence of pilotable vehicles. Only the Playstation and PC version has some tanks.
The Dreamcast version is the same than N64, only with better graphics, textures, character design and voice acting included, which is why Dreamcast is probably the best version (except that the FMV is missing here too).
#ArmyMenSargesHeroes #ArmyMen #Dreamcast #SargesHeroes #SegaDreamcast
Sarge Hawk and Colonel Grimm narrowly escaped by helicopter from the Tan attack on their Green base, but on the way they spot a Blue tank in the middle of the nearest town, which is very suspicious given the circumstances, and Hawk He decides to go and investigate. Trying to follow the Spy, Sarge enters some kind of strange, illuminated cave or hole, which leads him to what appears to be another world totally different from his own: a vast and gigantic world. But to the misfortune of the Blue spy, the place where they ended up is too small to escape, and Hawk captures him back for debriefing.
The Spy provided a lot of information about the plans of Plastro and the Tan army, about the discovery of the "Portals" and the weapons that Plastro can get from there. Also the whereabouts of the Heroes.
Having rescued Hoover, Riff, Thick, and Shrap, Sarge is informed by Colonel Grimm that Plastro sent an ultimatum to the Green nation: "Surrender or be destroyed." The only option for the Greens is for Hawk to destroy the last remaining portal, but there is a problem: this remains in the most guarded corner of Fort Plastro...
FMV Mod for Army Men: Sarge's Heroes in Sega Dreamcast, adding the video cutscenes.
Sarge's Heroes is a third-person shooting video game developed and published by The 3DO Company for Nintendo 64 in North America on September 28, 1999 and April 14, 2000 in Europe. The player normally controls Sarge Hawk, a sergeant of the Green Army and fights against the evil General Plastro and the Tan Army. The story is the eternal racial war between the Greens and the Tas. This is 3DO's grand attempt to incorporate a recognizable brand into the Army Men franchise. Establish a main cast, updating the generic "Sarge" from the original series to a strongman Sarge Hawk, giving him a squad, a girlfriend and an officer at the helm. It is a very successful launch, despite the fact that Jim Cummings only gives the voice to each male character, resulting quite convincing. This game helped to bring the franchise further to the subseries Sarge's Heroes. Both armies are named after the usual colors of plastic toy army men.
There are two player modes: Campaign and BootCamp, in addition to the Multiplayer mode. In multiplayer mode from 2 to 4 players, players choose their character, faction (color) and difficulty.
The campaign of a player is the main mode of Sarge's Heroes. The player travels through various missions, completing objectives, killing enemies, destroying vehicles and rescuing plastic allies.
The BootCamp is a training level where the player learns the controls. It consists of training areas for all weapons, an obstacle course and a "real fire track".
Exclusive to the PS1 version of the game are the fully animated prerendered scenes, which the Nintendo 64 lacks, thanks to the limited space in the cartridges. Even the Dreamcast version, which is nothing more than an improved copy of the N64, stuck to the pantomime narration in the engine instead of the CGI-animated FMV films.
On N64 you don't have to deal with the clumsy physics and poor collision detection of PS1, even though N64 it's not perfect, it's just much better. DC is not much different to N64, but something worse. It's positive that the lack of verticality of PS1 and PC is not present in N64 and DC, because it adds a whole new dimension to the missions. The N64 version was not optimal in terms of its controls, but it was not as bad as Playstation 1 and PC.
Even though the Army Men games had already established a formula for their third-person shooting games with Army Men 3D, Sarge's Heroes deviates a lot, completely overhauling almost every aspect. The camera perspective, the detail, the movement, the animation; everything has been changed to allow for a faster and less deliberate pace. Sarge Hawk can also jump, which allows for a little climbing on platforms. Pero lo worst is the time it takes the camera that follows the player to adjust itself again, so that the view that we have ahead is not so disconcertingly vacillating.
The worse: the Dreamcast version has a total absence of pilotable vehicles. Only the Playstation and PC version has some tanks.
The Dreamcast version is the same than N64, only with better graphics, textures, character design and voice acting included, which is why Dreamcast is probably the best version (except that the FMV is missing here too).
#ArmyMenSargesHeroes #ArmyMen #Dreamcast #SargesHeroes #SegaDreamcast
Sarge Hawk and Colonel Grimm narrowly escaped by helicopter from the Tan attack on their Green base, but on the way they spot a Blue tank in the middle of the nearest town, which is very suspicious given the circumstances, and Hawk He decides to go and investigate. Trying to follow the Spy, Sarge enters some kind of strange, illuminated cave or hole, which leads him to what appears to be another world totally different from his own: a vast and gigantic world. But to the misfortune of the Blue spy, the place where they ended up is too small to escape, and Hawk captures him back for debriefing.
The Spy provided a lot of information about the plans of Plastro and the Tan army, about the discovery of the "Portals" and the weapons that Plastro can get from there. Also the whereabouts of the Heroes.
Having rescued Hoover and Riff, Sarge is on his way to rescue Thick, who is far going through a portal, in a garden on the Giant World. But he's only going to meet with a massacre.
With Thick rescued, then Sarge must go after Shrap in the frozen territory of the Gulag prison...
FMV Mod for Army Men: Sarge's Heroes in Sega Dreamcast, adding the video cutscenes.
Sarge's Heroes is a third-person shooting video game developed and published by The 3DO Company for Nintendo 64 in North America on September 28, 1999 and April 14, 2000 in Europe. The player normally controls Sarge Hawk, a sergeant of the Green Army and fights against the evil General Plastro and the Tan Army. The story is the eternal racial war between the Greens and the Tas. This is 3DO's grand attempt to incorporate a recognizable brand into the Army Men franchise. Establish a main cast, updating the generic "Sarge" from the original series to a strongman Sarge Hawk, giving him a squad, a girlfriend and an officer at the helm. It is a very successful launch, despite the fact that Jim Cummings only gives the voice to each male character, resulting quite convincing. This game helped to bring the franchise further to the subseries Sarge's Heroes. Both armies are named after the usual colors of plastic toy army men.
There are two player modes: Campaign and BootCamp, in addition to the Multiplayer mode. In multiplayer mode from 2 to 4 players, players choose their character, faction (color) and difficulty.
The campaign of a player is the main mode of Sarge's Heroes. The player travels through various missions, completing objectives, killing enemies, destroying vehicles and rescuing plastic allies.
The BootCamp is a training level where the player learns the controls. It consists of training areas for all weapons, an obstacle course and a "real fire track".
Exclusive to the PS1 version of the game are the fully animated prerendered scenes, which the Nintendo 64 lacks, thanks to the limited space in the cartridges. Even the Dreamcast version, which is nothing more than an improved copy of the N64, stuck to the pantomime narration in the engine instead of the CGI-animated FMV films.
On N64 you don't have to deal with the clumsy physics and poor collision detection of PS1, even though N64 it's not perfect, it's just much better. DC is not much different to N64, but something worse. It's positive that the lack of verticality of PS1 and PC is not present in N64 and DC, because it adds a whole new dimension to the missions. The N64 version was not optimal in terms of its controls, but it was not as bad as Playstation 1 and PC.
Even though the Army Men games had already established a formula for their third-person shooting games with Army Men 3D, Sarge's Heroes deviates a lot, completely overhauling almost every aspect. The camera perspective, the detail, the movement, the animation; everything has been changed to allow for a faster and less deliberate pace. Sarge Hawk can also jump, which allows for a little climbing on platforms. Pero lo worst is the time it takes the camera that follows the player to adjust itself again, so that the view that we have ahead is not so disconcertingly vacillating.
The worse: the Dreamcast version has a total absence of pilotable vehicles. Only the Playstation and PC version has some tanks.
The Dreamcast version is the same than N64, only with better graphics, textures, character design and voice acting included, which is why Dreamcast is probably the best version (except that the FMV is missing here too).
#ArmyMenSargesHeroes #ArmyMen #Dreamcast #SargesHeroes #SegaDreamcast
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Sarge Hawk and Colonel Grimm narrowly escaped by helicopter from the Tan attack on their Green base, but on the way they spot a Blue tank in the middle of the nearest town, which is very suspicious given the circumstances, and Hawk He decides to go and investigate. Trying to follow the Spy, Sarge enters some kind of strange, illuminated cave or hole, which leads him to what appears to be another world totally different from his own: a vast and gigantic world. But to the misfortune of the Blue spy, the place where they ended up is too small to escape, and Hawk captures him back for debriefing.
The Spy provided a lot of information about the plans of Plastro and the Tan army, about the discovery of the "Portals" and the weapons that Plastro can get from there. Also the whereabouts of the Heroes.
Having rescued Hoover and Riff, Sarge is on his way to rescue Thick, who is far going through a portal, in a garden on the Giant World. But he's only going to meet with a massacre.
With Thick rescued, then Sarge must go after Shrap in the frozen territory of the Gulag prison...
FMV Mod for Army Men: Sarge's Heroes in Sega Dreamcast, adding the video cutscenes.
Sarge's Heroes is a third-person shooting video game developed and published by The 3DO Company for Nintendo 64 in North America on September 28, 1999 and April 14, 2000 in Europe. The player normally controls Sarge Hawk, a sergeant of the Green Army and fights against the evil General Plastro and the Tan Army. The story is the eternal racial war between the Greens and the Tas. This is 3DO's grand attempt to incorporate a recognizable brand into the Army Men franchise. Establish a main cast, updating the generic "Sarge" from the original series to a strongman Sarge Hawk, giving him a squad, a girlfriend and an officer at the helm. It is a very successful launch, despite the fact that Jim Cummings only gives the voice to each male character, resulting quite convincing. This game helped to bring the franchise further to the subseries Sarge's Heroes. Both armies are named after the usual colors of plastic toy army men.
There are two player modes: Campaign and BootCamp, in addition to the Multiplayer mode. In multiplayer mode from 2 to 4 players, players choose their character, faction (color) and difficulty.
The campaign of a player is the main mode of Sarge's Heroes. The player travels through various missions, completing objectives, killing enemies, destroying vehicles and rescuing plastic allies.
The BootCamp is a training level where the player learns the controls. It consists of training areas for all weapons, an obstacle course and a "real fire track".
Exclusive to the PS1 version of the game are the fully animated prerendered scenes, which the Nintendo 64 lacks, thanks to the limited space in the cartridges. Even the Dreamcast version, which is nothing more than an improved copy of the N64, stuck to the pantomime narration in the engine instead of the CGI-animated FMV films.
On N64 you don't have to deal with the clumsy physics and poor collision detection of PS1, even though N64 it's not perfect, it's just much better. DC is not much different to N64, but something worse. It's positive that the lack of verticality of PS1 and PC is not present in N64 and DC, because it adds a whole new dimension to the missions. The N64 version was not optimal in terms of its controls, but it was not as bad as Playstation 1 and PC.
Even though the Army Men games had already established a formula for their third-person shooting games with Army Men 3D, Sarge's Heroes deviates a lot, completely overhauling almost every aspect. The camera perspective, the detail, the movement, the animation; everything has been changed to allow for a faster and less deliberate pace. Sarge Hawk can also jump, which allows for a little climbing on platforms. Pero lo worst is the time it takes the camera that follows the player to adjust itself again, so that the view that we have ahead is not so disconcertingly vacillating.
The worse: the Dreamcast version has a total absence of pilotable vehicles. Only the Playstation and PC version has some tanks.
The Dreamcast version is the same than N64, only with better graphics, textures, character design and voice acting included, which is why Dreamcast is probably the best version (except that the FMV is missing here too).
#ArmyMenSargesHeroes #ArmyMen #Dreamcast #SargesHeroes #SegaDreamcast
Sarge Hawk and Colonel Grimm narrowly escaped by helicopter from the Tan attack on their Green base, but on the way they spot a Blue tank in the middle of the nearest town, which is very suspicious given the circumstances, and Hawk He decides to go and investigate. Trying to follow the Spy, Sarge enters some kind of strange, illuminated cave or hole, which leads him to what appears to be another world totally different from his own: a vast and gigantic world. But to the misfortune of the Blue spy, the place where they ended up is too small to escape, and Hawk captures him back for debriefing.
The Spy provided a lot of information about the plans of Plastro and the Tan army, about the discovery of the "Portals" and the weapons that Plastro can get from there. Also the whereabouts of the Heroes.
Having rescued Hoover and Riff, Sarge is on his way to rescue Thick, who is far going through a portal, in a garden on the Giant World. But he's only going to meet with a massacre.
With Thick rescued, then Sarge must go after Shrap in the frozen territory of the Gulag prison...
FMV Mod for Army Men: Sarge's Heroes in Sega Dreamcast, adding the video cutscenes.
Sarge's Heroes is a third-person shooting video game developed and published by The 3DO Company for Nintendo 64 in North America on September 28, 1999 and April 14, 2000 in Europe. The player normally controls Sarge Hawk, a sergeant of the Green Army and fights against the evil General Plastro and the Tan Army. The story is the eternal racial war between the Greens and the Tas. This is 3DO's grand attempt to incorporate a recognizable brand into the Army Men franchise. Establish a main cast, updating the generic "Sarge" from the original series to a strongman Sarge Hawk, giving him a squad, a girlfriend and an officer at the helm. It is a very successful launch, despite the fact that Jim Cummings only gives the voice to each male character, resulting quite convincing. This game helped to bring the franchise further to the subseries Sarge's Heroes. Both armies are named after the usual colors of plastic toy army men.
There are two player modes: Campaign and BootCamp, in addition to the Multiplayer mode. In multiplayer mode from 2 to 4 players, players choose their character, faction (color) and difficulty.
The campaign of a player is the main mode of Sarge's Heroes. The player travels through various missions, completing objectives, killing enemies, destroying vehicles and rescuing plastic allies.
The BootCamp is a training level where the player learns the controls. It consists of training areas for all weapons, an obstacle course and a "real fire track".
Exclusive to the PS1 version of the game are the fully animated prerendered scenes, which the Nintendo 64 lacks, thanks to the limited space in the cartridges. Even the Dreamcast version, which is nothing more than an improved copy of the N64, stuck to the pantomime narration in the engine instead of the CGI-animated FMV films.
On N64 you don't have to deal with the clumsy physics and poor collision detection of PS1, even though N64 it's not perfect, it's just much better. DC is not much different to N64, but something worse. It's positive that the lack of verticality of PS1 and PC is not present in N64 and DC, because it adds a whole new dimension to the missions. The N64 version was not optimal in terms of its controls, but it was not as bad as Playstation 1 and PC.
Even though the Army Men games had already established a formula for their third-person shooting games with Army Men 3D, Sarge's Heroes deviates a lot, completely overhauling almost every aspect. The camera perspective, the detail, the movement, the animation; everything has been changed to allow for a faster and less deliberate pace. Sarge Hawk can also jump, which allows for a little climbing on platforms. Pero lo worst is the time it takes the camera that follows the player to adjust itself again, so that the view that we have ahead is not so disconcertingly vacillating.
The worse: the Dreamcast version has a total absence of pilotable vehicles. Only the Playstation and PC version has some tanks.
The Dreamcast version is the same than N64, only with better graphics, textures, character design and voice acting included, which is why Dreamcast is probably the best version (except that the FMV is missing here too).
#ArmyMenSargesHeroes #ArmyMen #Dreamcast #SargesHeroes #SegaDreamcast
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