They can do anything and go anywhere and sell anything. Positive Talk Radio guest Richard Blank Costa Rica's Call Center
Good Lord. I had no idea how complicated this whole whole system is. And, but at the end of the day, when somebody gets trained, like you're talking about, they can do anything and go anywhere and sell anything. And because they get it, they, they understand how it all works. Well, just like you see in the movies of the Wolf of wall street, Glen Gary, Glen Ross, or the closing scenes in boiler room, that's only a specific vertical.
That's a certain sort of assertiveness that sometimes the not fit every profile agent that we have here. So I, I, I do appreciate the compliment, but if I may, I never force a hand. What I like to do is from an educated point of view, people make a decision, if anything, and nothing. My good friend, you and I are gonna go to the distance.
I'll go 15 rounds. They'll at least hear me the whole way. And then they're able to make a decision. I rarely get hung up on in the middle. Um, but the most important thing once again, is to do active listening and through deductive reasoning, I can share with you my expertise to see if it fits. And unfortunately there are some times, and I can give you three quick examples where as much as they want to give me the business, I can't take it.
I'm not 24 7, so I don't do grave. We don't speak Chinese or other sort of languages. I'll take Portuguese, Spanish and English. That's what I'll do. But if I can't speak the language or understand the language, I'm uncomfortable with that, that's difficult for me. And the third thing that I have to turn down accounts is I can't match the rates on offshore call centers in India and the Philippines Costa Rica is central America.
We're nears. We're the most expensive in central America, uh, companies such as Amazon, HP into and Oracle here. So expecting a Costa Rican to work for a dollar an hour, as much as I could offer to 'em no one's gonna take it. So the clients have to be very realistic when I'm forthright with them and give them sort of feedback.
They might not want to hear it, but they're respect me for the respect.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/-A-NasvJato
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
I will let you know how much I love dogs on a telemarketing call. Positive Talk Radio guest Richard Blank Costa Rica's Call Center
I was just thinking to myself, my first job was not in a call center, but I worked for a, uh, insurance guy. Okay. And he wanted me to call for expiration dates. Sure. And I still remember the, the, uh, um, script that I had that. Hi, my name is Kevin McDonald and I'm calling on behalf of Don Kramer. You're a local farmer's insurance agent.
And we would like to know when your, uh, when your, um, policy is going to expire next time so that we can give you a competitive quote. Can you gimme a date when that's gonna. And, uh, and it was, you know, it was fun. I didn't get hung up on a lot, uh, because, you know, if you're, I think if you're engaging and, and you've got a smile in your voice, people are willing to listen to you.
Have you, is that been your experience? Is that what you teach? No, absolutely. But off the bat, if I could just do a quick QA on what you just gave me, there is your example. First and foremost, you're using a lot of trigger words there to keep their attention. I like how you're playing on the pronouns.
You're definitely changing. Certain speed a little bit to capture their attention. I like how you gave yourself the name drop. It was very clear. And so besides even the potential client responding to you yet, obviously I can tell by your tone that the call is nonthreatening. And it seemed to be in very good faith.
So, uh, that sort of training that you went through, I think is fantastic. I think you have a structured phone call now talking about smiling on the phone. Sure. Certain people could do things like that. And I also believe in illustrators where your body, there's a congruence, where your audio is matching the visual, where your body could be expressive.
When you're speaking, I really, really encourage. Um, tie down and rebuttal questions where you could see if something makes sense or sounds good. Right? A lot of the times on the phone you'll hear a dog in the background because people were working from home. Kevin, so inadvertently and passive aggressively.
I'd like to use the me too technique. I'll let you know how much I love dogs. I'll follow it up with a question by asking you the dog's name and then you'll put the dog outside. You'll come back and I'll anchor you in regards to talking about your dog. Usually you'll ask my name again. I'll give a buffer boomerang technique by saying, Hey Kevin, that's an excellent question.
My name is Richard blank. So at least I'll repeat it to show active listening and send it back to you in a positive. And so these are sort of structures that once you see it, you don't unsee it three weeks. It becomes habit. You're not being slick and clever. You're just being tructure. And there is this way to manipulate a conversation in order to match somebody's rate and pitch to see if they have a spike or a dip as a tell sign to ask them a question.
And I also believe in studying people's answering speeds because that is something that's subconscious. You can always manipulate your tone rate and pitch. And my suggestion in which you have in abundance, your pitch should, or your tone should always be consistent and it should be confident. And em, You usually mirror image somebody's rate and their pitch to see if they have a question.
And I also believe in stacking open ended questions. Like I could describe all the three or four things my company does, or the insurance company that you represented does, but I'd like to not do desert pitching Kevin, because a lot of people just do four, five minute runs. When you do desert pitching, there's no Oasis.
You gotta let the people drink and rest for a minute. So anytime you give a list of something, you should almost serve it like a dessert tray where you show it, wait for a positive reinforcement. And then at the end you could say, Hey, Kevin, I'm sure you like, at least. So at least you're raking it. And then throughout the conversation, you could almost say, Hey, since you still have me on the phone at the conclusion of the call, you did mention, you're like, Hey, what about B, C or D?
You said you like D again, I just raped you. I love repeating information in military alphabet because Memorial day just happened. We all know someone that's served and we're extremely. Of the United States military. And then finally, if I may make a huge suggestion that if there is a gatekeeper or an assistant of yours, and I get transferred to you, when I'm speaking to this individual, I'm gonna give the gift of a positive escalation.
I'm gonna let you know how amazing your assistant was. I'm gonna do it verbally. And then when I write you an email, I'm gonna mention it written. So when I happen to call your company back in this individual answers, they're gonna say Richard, in the last five years, I've been here. You're the first person I ever wrote about me.
So obviously this Richard circle is gonna add some sort of momentum and show. Very good faith prior to any sort of contracts. Good.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/i6Yd-cWHEhc
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
How difficult is it to use English as a second language? Positive Talk Radio guest Richard Blank Costa Rica's Call Center
How difficult is it to get the lingo of, um, American English from Spanish? The, the words are said differently and stuff. How difficult is it to, to use English as a second language? Well, most of these individuals, once again, have been speaking English since they were very young, but I, I have a trick for that.
There there's a couple different things. If they don't know certain slang, instead of saying the beach, you might call it the. You know, I need to teach them that, but I would like for them to write out specific words, phonetically, because they might have issues in regards to their vowels, just in regards to the phonetics.
I want them to learn how to spell it, but if they want to, you know, give themselves a little cheat sheet on how to pronounce certain words correctly, or my clients will offer us, um, you know, glossary of terms and certain sort of definitions, or even a training manual. To, I guess, onboard them a lot quicker in regards to industries, because we, we're not really the experts.
Sometimes we're just doing more of lead generation, like real estate. For an example, these agents might not be real estate brokers, but they can still call people and prospect them without a license legally and be able to transfer the call. So they don't need to walk through escrow in contracts, but there's no reason why they can't ask somebody how many bedrooms they have and what sort of sport court they have in the backyard.
And so, as I say before with my client, There needs to be some extreme, realistic expectations on what the agent's capable of doing. And so I just wanna make sure that there's a good fit.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/n6ZLdR0lwD4
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
It makes a lot of sense that call centers would have a high stress level. Positive Talk Radio guest Richard Blank Costa Rica's Call Center
And it's interesting that call centers would have, well, actually it makes a lot of sense that call centers would have a high stress level and a lot of turnover because of that high stress level. And I, I can only imagine what it's like to get on the phone all day, eight hours a day and get hung up on like a bunch and stuff.
Does that. Well, it really depends on the vertical that you're calling, but I see it as this it's like the gym. When somebody first comes into a call center, you really need the endurance to make 40 hours worth of phone calls a week. It, it could be draining, but when you're used to it, it just seems like a normal day.
When you're on a predictive dialer, you have a much higher contact ratio than you would if you were manually dialing, which could be exhausting. But mind you, this English is their second language. They're getting a return on investment of their education. And for me speaking Spanish, it was always stimulating for the jobs I had in the United States prior to Costa Rica.
And for them. Once again, they find it enjoyable. And so what I like to do is I put things in perspective. If they're getting yelled at and hung up upon, we need some coaching on that. That really shouldn't be happening that much. And there's other sort of soft skills that we can do to become more diplomatic and strategic to reduce any sort of friction and to move conversations along.
But they have to realize that by learning a second language is 10 times harder than what they're about to do and all that dedicated practice they did prior to even working with. Shows. So fear is really a morbid anticipation of something that hasn't happened yet. So if I can properly onboard them, prepare them and give them that support.
A lot of what you had mentioned earlier, pretty much gets eliminated. And once again, there are certain soft skills that we can do on the phone to eliminate any sort of cursing and frustration. Now, naturally clients could have questions. They need clarification. And by doing active listening, by using a name by talking about pronouns, to keep their attention by reviewing information with people, to show that you are active listening and they don't have to repeat it, there's a very good chance.
You can get a first call resolution for less time. And so once again, this is a skill that people can build up and if they just practice it outside of the office, like you and I do with dedicated practice, because you, you make it look. And I make it look easy, but your audience doesn't really see the amount of hours and preparation that we do off camera.
And so, as long as people are willing to train and prepare themselves, then it should be very easy, any sort of job that they go into, how difficult.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/qaeh4K3obgk
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
A certain circle to handle call center stress. Positive Talk Radio guest Richard Blank Costa Rica's Call Center.
It it's a it's remarkable, isn't it? Um, it is. I had, um, when I was a general manager of a restaurant in Seattle, mm-hmm we had what we called the Mexican pipeline. Okay. And one of the, one of the guys that was working as a bus boy for me at, for 40 hours a week, and then he had another job working 40 hours a week.
And he was a, he had been a principal in Mexico of, of a high school, but he found that to support his. Which is, this goes back to the eighties, but to support his family, he needed to, uh, work a 40 hour job to pay for his living expenses. And then he worked the other job and sent that paycheck home. Okay.
So he was actually supporting his mom, his dad, his little sister and stuff, because he could make that here. And, uh, um, and so he worked, they work incredibly hard and, and they're used to working hard and I think that's. that's true. And, and burnout is big in call centers and rotation and attrition. And so once again, I, I make sure that when people are here, they have their job stability and they can recharge their battery.
So when they leave the office, they can confront any sort of challenges that they have. So it's a certain circle. So when they come back to work again, they're ready to go. And. Once again, if, if somebody's having a tough day, I will pull them aside off, off the floor. Um, put a little water on their face and get 'em to relax a little bit and to refocus and reset themselves because you and I have been in those shoes.
I never walked in as a sea level executive. I worked in my friend's center for four years, so I got to see the gripes, the good and the bad times, and, and really learn this business from the inside. And. And I got to see what I could do to enhance the experience for the agents and for the clients. And I could grow a lot faster, Kevin, but I'm very selective of the campaigns that come in.
I I'd rather fulfill the needs of the agent before the client, because if they're not comfortable with the account, they're just not gonna wanna do it. Hey, if.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/1zg_XgAvrp0
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
Should you earn a living through call center customer support? Positive Talk Radio guest Richard Blank Costa Rica's Call Center.
And I can tell you from my experience in, in management, that when you treat people well, you treat people fairly. Uh, they tend to want to stay there. They tend to tell their friends and family, Hey, you should come work where I am. We really like it there. And your turnover goes down. Your productivity goes up and your, your company culture becomes a very positive thing.
And there's some people in the United States that still don't get that. I'm glad that you. That's true. And, and telemarketing and call centers. A lot of your friends and people, you know, do earn a living through customer support. Yes. And you don't need to work at a call center with a predictive dialer in infrastructure to be making prospecting calls for a company or even receiving calls.
I find it as an admirable position, as long as you're not compromising ethics values and morals are calling Kevin during dinner. That's very not cool, but in Costa Rica, if you're talented, You can actually earn more than most vocations. So I do have people here with law and medical degrees that are actually earning more money here than they would in their selected fields.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://www.youtube.com/watch?v=LFk4Uy6HAjE&t=3s
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
A CEO that plays pinball and Pacman with the people. Positive Talk Radio guest Richard Blank Costa Rica's Call Center
Well, I know you say of course, but that is a very enlightened viewpoint. There are a lot of companies that just don't operate that way. There are CEOs that cannot find their way to the employee lunchroom. I'm willing to bet that, you know, your way there, not only that I know everybody's name and besides that, I have a gamification culture here.
So I play pinball and Pacman with my people. have it the way that we were raised by our grandparents and parents. Is a certain way. And to me, I wish I could give you a financial tip or trick or a CEO cracked code, but I mentioned that one word it's empathy. And just by going old school with people and not being their best friend, but being someone they respect.
And I respect them. There's no reason why we can't have a wonderful working relationship together. And, and I will say this it's very important to know people's names and it's very important to onboard them. And if you do then besides just being a good leader, you're a mentor. You can also be a teacher.
And so these are the things, especially in this delicate age of when people are building their careers and their self-confidence that I take it very seriously. It's it's not just giving them a job, Kevin, this is a multi-generational society here. And so a lot of these young men and women could be supporting their families and buying medicine for people.
And so I really look at it as more as feeding families. Compared to how much money I'm making.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://www.youtube.com/watch?v=rYT-u-zQJZE&t=2s
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
A progressive type leader in a call center? Positive Talk Radio guest Richard Blank Costa Rica's Call Center
From your bio and from everything that I've, I've read about you, you are a progressive type leader that, that works with people to get the best out of them and, and to help them to become the best that they can be. Sure. And, and that's, that's go ahead. Well, I was gonna say, as a CEO, you have leverage Kevin, you can hire and fire somebody make or break them.
And I'm not the kind of guy that would like to embarrass somebody on the floor or make them. Or even make them quit. My goal is to delegate and define individuals here that shine. So all I can do is discover ways to promote them and get the best out of them. Of course.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/I-TkH3OEtUE
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
Are there gifted and very hardworking human beings in call centers? Positive Talk Radio guest Richard Blank
Now I believe that the people that, uh, have had, they grew up with like, not a lot are very gifted and very hardworking human beings. Have you found that to be true with the folks down there? Absolutely. I, I do know that this is a very strict Catholic country, so we're very selective of the campaigns they take.
But I, I do know this, that when someone is treated with. And dignity, and they're not treated like a number or expendable you'll get the best out of them. And so that's the sort of positive reinforcement, Kevin, that I've been able to receive this entire time. I've been here.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/WguEZWvSnP4
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
Positive Talk Radio introduces guest CEO Richard Blank Costa Rica's Call Center
The following presentation has brought you by KM media.pro, please visit KM media.pro for more inform. Now stay right where you are as we present.
Welcome to positive talk, radio, evolving ideas, one conversation at a time, great guests, dynamic stories and interviews. Plus new thoughts on a wide range of topics and concepts. I hope that you'll hang with me. Kevin McDonald, my friends. And of course you, as together, we work to understand why we are all here and what we can.
To make our world a better place for all of us to be happy, be kind and live in peace together. Yep. That's positive talk radio.
Until another episode of positive talk radio, we are gonna have an extraordinarily good time. And I hope that you'll stay with us the entire episode, because I've got a guy that is really, really talented in what he does. His name is Richard blank. He is a chief executive officer. He's a CEO. I, I don't get to talk to a lot of CEO.
It'll be fun. He's uh, he is a CEO of, uh, Costa Rica's call center, which is a huge call center. And it, uh, he teaches people that the, the indigenous people down there, how to speak English, how to sell, how to do all kinds of stuff. Um, he, his, uh, website Costa Rica's call center. You, he can. Just about anything in the service world that you can think of.
I was going through it. It's like, wow, they do that. Oh man, they do that. They do. They from web design to sales, to all kinds of different things. It's just really is remarkable. So, so Richard blank, how are you, sir? I'm doing great. Thank you so much, Kevin, for having me on this show. How in the world did you end up in Costa Rica?
Whew. Well, if you can get past your parents guilt, you can pretty much live anywhere in the world. So that's the first thing, but, uh, no, my story began in Northeast Philadelphia back in 1991. When I graduated Abington high school, I. My favorite class was in Spanish. So I decided to double down on it at the university of Arizona, the Spanish communication major.
And when I was 27, I had a one in a million opportunity to come down here for a couple months to work at my friend's call center. And a couple months turned into four years at his center and 22 years total. In Costa Rica. And so I've been in business for 14 years with my own center and no one really decides to be CEO of a call center.
You kind of fall into it, but since English is their second language in Costa Rica, and I found it fascinating, the artist speech I had to dive in and take it on to see what I could do.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/18hL1rN3Hjc
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
I saved enough money to purchase and build a 300 seat center. Positive Talk Radio guest Richard Blank Costa Rica's Call Center
Should that have lost their way. We have, we have those encampments here now. And, uh, and it's, it's a, it is a big problem here. And it's because we, as a people, don't take care of each other as, as well as we should. Um, and, and there is some drug abuse and there is some, you know, uh, stuff like that, but.
it's interesting that if that people will, you know, give you a banana, if you're, if you're down there or whatever, and I, I think, I think it's great. And I, and I really applaud you for doing, for working the way you're working and doing what you're doing. It is really outstanding. I would say, by the way, we're talking with.
Richard blank. He is the CEO of Costa Rica's Call Center. They do everything under the sun, from web design to everything else. You can go to, uh, costaricascallcenter.com and you can get all the information about Richard, his team, the folks that are there, because I'll, I'll tell you I I'm. I am as a human and, and by the way, you're one of the most human people.
And by the way, that's a, that's a huge compliment. Uh, you're one of the most human people that I've ever met. Thank you be, I really appreciate you. And would you, would you come back so that we can have more of a conversation about other stuff and, and more about this? Anytime I'd love to be a guest that comes back a reoccurring guest on a TV show.
So it's like Larry from three's company. You gotta have me on, on a couple scenes. I definitely love to come back. Absolutely. Because the. The way that you word things, the way that you respect people and stuff is it can be really helpful and energizing to other people who may want to do the same thing, but just don't know how well let's break those stereotypes.
A CEO can be one that's empathetic. Someone can take the chance and move abroad, but I make it look easy. My good friend, I started my business at 35. I wish I was a teenager. That was a whiz kid or a genius in my twenties. But I'll be forthright with you after working at my friend's call center for four years, I learned the business, but I wasn't matured enough.
It took me to my mid thirties to have impulse control maturity and enough money saved where I was responsible. For those contracts and job stability. And also, I didn't take a loan now. I don't have a partner. I don't pay interest. I did slow and steady. I first started renting a seat at a opened air blended call center.
Then after a couple years, I rented space and built out 150 seats and bought the equipment. After six years, I saved enough money to purchase and build my 300 seat center. So it's more of the tortoise, not the. It's grandma telling me if you can't pay for it in cash, don't do it. And it's also me saving enough acorns for the winter.
So I could weather storms. I wish it was bells and whistles and shortcuts and exciting, but it's not, it's being very responsible and taking your time and just making sure that you are fulfilling the needs of these agents by giving them their job stability. And in this industry, that's so competitive, especially against.
The best thing that I can do once again, is as you say, just have these sort of ethics and put my best foot forward and you don't owe anybody any money. And which means that your business is growing slower, but it. In order, you know, sometimes in, as you know, sometimes in order to get really RevD up and to really take out a big loan and then grow it and stuff you may have to, at one point in time, compromise your ethics and to do things that you don't otherwise wouldn't otherwise do because of you're chasing the almighty dollar.
At that point, you don't have to do that. So it makes it, it must be really freeing to be able to be an employer of 300 plus people. And their families and by, uh, jute boxes and, and, and, uh, and things, and, and to have a, a happy, a happy life, even if you're not a multimillionaire or a billionaire, well, it made the most sense.
I wanted to sleep at night and imagine if I lost an account, I don't want to be pissed off on the floor and then, you know, stressing about it. And it was very simple. As long as I was making my margins, renting this seat made. Then after you got to four dozen agents, it doesn't make sense to spend five grand a month to some guy when I could have my own place and buy the equipment and build it out.
And instead of buying brand new, you know, computers can be excellent secondhand. And a lot of the call centers were going out of business. So they bought it new. I pretty much got it with the wrapping on it, even though it's second a it's not out of the store, but it's pretty much brand new with the furniture.
Also, since I am a guest here and you look at me in my suit, there's a very good chance. It might charge 20% more. So I'd have local representatives for me with connections that would go and get me the best prices and bring me things. So you gotta build a team around you. You can't do it all on your own, and you gotta trust people to represent you and to speak for you.
And have I been disappointed a few times, but I've also been amazed. By some people that have been with me over a decade and have grown with my company. I have two people with me that have been with me over 10 years. One is my chief technical officer, another one's my floor manager. And I wouldn't have it any other way.
I could bring someone in with 10 times the amount of experience, no way these people wore my stripes. They walked with me, they know my culture. I will allow them to learn, facilitate their on the job training. As long as it takes, I'll bringing specialists for the it depart. But there's no way I'm gonna bring in a, a, a general manager or supervisor from another call center, no way they need to earn their stripes.
They need to work with me for a little while and have the respect of the agents. If not, it's just definitely not gonna work out. And have I said, we experienced that never. I never brought in an outside supervisor. Everything is always promoted from within that is that, and it's the only way to go, because especially if you've got a unique.
Because you're gonna have somebody that comes in that is, comes from a different style of culture, and they're going to try and change that culture that has been so successful. And that would you you'd probably have a, like twenty two hundred and eighty nine people at your house the day after you hired that guy.
saying, get rid of that guy. We can do, you know, it, it it's, it's just amazing. So. I Richard, I really appreciate your time today and it's, it's been awesome. And I gotta, I gotta tell you I'm my team is growing as well. Mm-hmm and I I've got a, uh, a young lady that we just, that we just hired. She's a, an assistant she's just dynamite and you're right.
You have to have the right people and slow and steady. So, um, what is her name? Your new assistant. Her name is de. Well, Demi's getting a positive escalation, cuz I'm sure she's doing an excellent job. Oh, she's fabulous. As a matter of fact, the ending that you're about to, uh, um, watch she did yesterday and Demi.
All right. She's she's. She's awesome. So, and we, we appreciate having her and I, I subscribe to your philosophy of management and management style and company culture and philosophy. I, I, I tell you, I wish I would be sitting at, if we were in the same room, I'd be sitting at your feet. We'd be high fiving, each other, and telling each other how great we are.
But my good friend water seeks its own level. That's why, when I first started watching your podcast, it inspired me enough to write. Here we are. And mind you, this, there were a couple times back and forth because of scheduling conflicts and stuff. It was a mutual goal of ours was to get on a show together and to share ideas.
And we fulfilled that today. And so I am very humble and I'm very thankful for your time and your audience is time as well. We will do this again. Oh yeah, because we, we got more to say and I sounds more, I really, I really appreciate. You you coming here and again, Richard blank has been our guest go to Costa Rica, call center.com.
If you need remote services, he can provide you with all kinds of stuff. So it's just, I so much that, that I can't, I can't describe it all. So it's just really good. And by the way, thank you. You, you watched some of my, some of my other podcasts. You're good. You're addicting. And I can't wait to put this episode on my Facebook page with 98,000 Ticos that are gonna love to meet you.
I've I'm humbled. Thank you so much. I, I, I really appreciate the time that you've spent with me and the, and thank God. There are people out there like you, that's all. I gotta say you too. Powell. That's why we're together. And we're gonna keep on grow. Absolutely. And thank you, Richard, and stay right where you are.
I've gotta do this and I'll be right back. Hey, thanks for enjoying this episode all the way to the end. Please give us a like, and subscribe to this channel. This has been a production of positive talk radio.net. Please visit our website, oddly name positive talk, radio.net for more details about us and our mission, which is to provide great positive programming designed to inspire us.
I'm Kevin McDonald's and I'm proud of these shows. And I truly hope that you'll like them and share them with friends and family. So on behalf of our entire team, remember be kind to one another because each other's always.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://www.youtube.com/watch?v=6XO0R1aN1WU
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
It's amazing. I I've talked to a lot of people that have traveled internationally. I haven't had the ability to, yet. I plan on doing it at one point in time, but I will, I don't think I'm not gonna no. So, but what they tell me is that when you leave this country and you go elsewhere, mm-hmm, people who have nothing.
And I mean, nothing mm-hmm can still be happy. It. Absolutely. Doesn't take a car. Doesn't take, you know, a lot of money. Uh, they've got water, they've got food, they've got a roof over their head. They've got family and they're happy. And I, I think we've, you've been gone a while. I think we've lost that we've lost touch with that in this country.
And I would hope to get it back. They also have faith. They have faith in themselves. They have faith in their family and they have spiritual faith. And I like things like that. And I believe that everybody in the world has that in common. It doesn't matter your culture, religion, your language, your skin color, or whatever.
No, there, there a smile is universal. And when people offer food and share things like that's universal, too. and in this culture, you cannot turn down a second plate of food as an insult. So just be prepared to eat and be prepared to be taken very well cared of, and also have the pleasure of reciprocating that as well.
And so I've seen that as part of this culture, but no, the, the United States is fine. We have this, I just think people need to slow down. Calm down a little bit and just get back to the basics, get back. As I mentioned, the way that we were raised by our parents and grandparents, and if we can get back to that sort of simple sort of mind frame and, and communication, people have much more, uh, effective and fulfilling relationships.
What what's happening is people are texting too much and they're not calling. or they're not seeing one another, because it may be COVID people got isolated and it's not easy. It's really, the tough road is to get back into that. The easy way is just to keep doing what you're doing, but the, but the more challenging way is to walk next door to your neighbors and to say hello, or to make that extra effort to not break a plan and to see your friends or to do a follow up email or phone call for courtesy.
And not be latent about it because people are expecting that. And so as long as you can do those sort of things on a daily basis, it won't pile up. You won't forget about it and you'll be invited to a lot of parties and events because you're showing interest in that sort of relationship. Absolutely.
Yeah. I ask my youngest son. When he was, uh, 18, 19, this is about 10 years ago, but he, he was to the, he was so good at texting that he could in class have his phone in his pocket and be able to text without looking at the, the number to the, uh, uh, letters as to mm-hmm. what he was. I mean, he was so gifted at texting.
He did it so much. So I asked him one day, I said, Don't you find that texting takes away from the personal attention of having a conversation with somebody. And he said, no, I'm fine with texting besides I can talk to five girls at the same time when I'm texting. And I can't do that when I'm on the phone.
So it's like, well, okay, but what's your son's name? The Fs . That sounds great. Five girls at the same time. He's remember our generat. Okay. We had to call people's homes to ask permission to speak to our friends. Yes, we did. Cuz dad would pick up the phone and it would be like, who's this that's right. Oh, you know, can I talk to Lisa please?
Uh, you know, and uh, but nowadays none of that's, but I think you're right. We've lost a human touch and we, and you would be great to get that human touch back. I gotta ask you in Costa Rica, what's the homeless situation like. It's there. Uh, and I, I see it a lot in, in San Jose, but really what I see is it's more of somebody that's lost their way.
It's usually a young man or a young woman that might be indulging. too much. Wow. Yes. And so that's what I see. And so, but other areas where yes, it is a third world country. And I have seen individuals out there asking for the most asking for OS from people. And you can tell that this individual might be a senior citizen or have a handicap.
Or something that's not drug or bad habit related. And a lot of people, including myself, not just give money, but then all of a sudden you ask, is there something that you need specifically? I need some sneakers, I need a jacket. I need something. You get that for them. It's not like a one and a done, like in my neighborhood, there was a corner and there was, there was Donna Katia.
She must have been at least 75 years old. And this woman was out there every day, sweetest woman. And she was literal. Almost supporting her family. I didn't ask too many questions, but this woman was out there asking for money and saying, you know, blessings for people. And she was very smart. She remembered people's names too.
And so when I would see her, I would give something. And then when Christmastime came along, I asked if there was something specific. She mentioned the sneakers for, you know, a grandchild and I, and I got that for her. And so, um, there's certain ways to do it. Like I'll give somebody money on the corner if they're juggling knives or doing some sort of acrobatic event.
Yeah, sure. I'll give you a couple dollars. But then when you see somebody every day and you realize they're part of your community, it's, it's something where people want to take care of them. It's interesting how neighbors will talk about this individual that you saw and they start learning about them.
And so this is a culture that really likes to take care of their own. And I've seen on the side, like if you walk past the banana plantation, they'll be a worker there and you're just walking and he's like, Hey, would you like a few bananas? You know, it's just, people are always sharing and they're always, um, Once again, trying to make people feel welcome, but I don't see it that bad.
I don't see really tent encampments here. We just see certain packets of the city that might have individuals, as I've mentioned that.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/lHwxCUKsY9E
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
Michael Neuendorff: Uh, when we talk about that, the, uh, the last question is when should a business consider using a call center like yours? What's the thought process that one would go through to make that decision?
Richard Blank: That's a very good question. And if I may, I have to, I guess, say something for my, my own piece. I would prefer Michael, that people choose me for merit over price. I can name 10 call centers that can do it for half my cost in the Philippines in India or anywhere in town. So if that's your first question for me, I'll answer you by saying a thousand dollars an hour.
They go, no, you're not. And I go, of course, I'm not, what's your second question. at least just to see what they have to say. And then a lot of the times on those calls, because people shop around which they. People do know certain telemarketing, they have done it in house, but they've never, uh, outsourced. So maybe they're not familiar with some of our infrastructure, our reporting, our supervision, onboarding training, quality assurance.
They've just done it with a half a dozen guys in their office. And a lot of the times they have unrealistic expectations. Sometimes people have to go through a certain process with me. So they qualify. I reject more campaigns than I accept because I'm very selective. I use the smart theory specific measurable, agreed upon realistic.
And timeframe oriented. But to answer your, your question in a certain way, anybody that would like to scale their company, maybe compare apples to what they're doing to my structure here. We're very price comparable to the United States, including full benefits here. I don't force hands. I don't twist arms.
And from an educated point of view, potential clients make a decision about working with. Most of the time and I will be candid about this it's price and how can I compete when we're the most expensive in central America, but we also have the best infrastructure. If that's important to you. We also have Spanish language capacity.
We're very close to the United States. We're on certain time zones and we have a democratic society here. We don't have an army, so there's a 95% literacy. So one of the questions that I would ask as let's say a salesman is since I have these skills and you're asking me because I'm 50% more, am I capable of doing 1.5 an hour compared to just one an hour?
If I put it on a predictive dialer, if I speak in Spanish, if I use Richard's coaching, if we do rebuttals, if I do voicemails, am I capable of doing 0.5? Because you're saying you pay half. Well, then that's fine. Put me on a level playing field. Maybe my agents are capable with the skills that they possess and the coaching and the environment that they have.
And I've seen it to do 0.5 more, which means that we even out and I'm worth my cost. And then we get seats. But my goodness gracious is I can't do 20 calls an hour. you know, if the average one is 10, you can't, you can't make up time, but those are the sort of questions that I would ask to see if it would be a good fit or not.
But, um, but I do appreciate anybody that calls me where they must have found me on the internet through search engine optimization or read an article, or at least took the time to reach out. And so I almost tell them to put their checkbooks away. No one sends me money on a first phone call. It's my pleasure to share information.
And I hope that I shared plenty with your audience today because there's so much more I could share, but there's only so much time, but I believe that I shared with you my best. Where it would give somebody such great foundation training where Michael, all they do is just dedicated practice. If they just do things when the cameras are off and no one's around and they just practice their kicks, punches and painting their guitar, they're gonna be amazing artists of speech.
But the one thing is when they're too well rehearsed and they're too commercialized, they they're not raw anymore. They lose that sort of sparking character that they first started off this journey with. And that's pretty much my final thoughts on that.
Yeah, no, that that's excellent. Uh, that, that was, that was a, a, a nice little nugget right there at the end, too, Richard.
So thank you very much for sharing with us today. Grateful for the time that you spent with us because you're, you're running a busy and successful business down there in Costa Rica. So I'm grateful.
Thank you, Michael.
Build and Balance Show has accepted Richard's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Michael Neuendorff discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Build and Balance is dedicated to serving salespeople with 0 - 5 years of experience; and anyone who wants to improve their public speaking skills. Michael Neuendorff been in sales and marketing for more than 20 years and know what it's like to start out in sales. Michael has 25+ years of sales and marketing experience; extensive team building and leadership experience; teaching, training and mentoring experience and a proven ability to think creatively and listen deeply. Michael was a marketing director at Oracle Corporation, and an assistant manager of direct marketing at Softbank Forums. Michael has also been a top inside sales manager and a private English instructor in Tokyo.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/MVX44qrEXP0
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/#
https://www.buildandbalance.com/an-interview-with-the-ceo-of-costa-ricas-call-center-richard-blank-best-practices-in-outbound-sales-conversations/richard-blank-and-michael-neuendorff/#
Dave Lorenzo: Where I live in Miami is I, I live, uh, probably 15, not even maybe 10 miles. The Western border of Miami-Dade county, uh, you know, heading toward the Western part of Florida. And this particular area is, uh, was settled by, uh, a lot of Cubans. So when we go to the supermarket, where in my neighborhood, we, more than likely we speak Spanish.
Dave Lorenzo: Um, when we go to get our car washed, we speak Spanish. When we, uh, go to the doctor's office and the, and the, the receptionist greets us, she'll greet us in Spanish. She speaks English in Spanish, but it's just the, it's the dominant language here in, in my neighborhood. Now, when you get toward the toward Miami beach, It's a tourist area.
Dave Lorenzo: So people there will, you know, the default there will be English, but the, the specific reason that my family and I moved to this part of Florida is because we wanted a, a culturally diverse experience for our kids. My kids go to a bilingual school. They speak English half the day. They speak Spanish half the day.
Dave Lorenzo: They speak Spanish with, um, their grandmother on my wife's side, they speak English with my parents and they have tested out. My son is in seventh grade. He's tested out of high school Spanish. My daughter is two years behind him. She's tested out of high school, Spanish. So they're taking other languages now in school.
Dave Lorenzo: My, my point about that. We were kind of forward thinking and we, we understand the global nature of the workforce today. And I think 20 years ago, when I visited Costa Rica, it was like a novelty to offshore your call center. Now, I think nobody, nobody would even think twice. And in fact, you may have people in Texas who have a heavier, uh, you know, who have a heavier accent than people in Costa Rica.
Dave Lorenzo: So I don't think it makes any difference today. I don't think people would be put off in any way, as long as they can get the level of service that they're accustomed to Richard. But before we get into the details of all the types of services you provide and. Do that? Tell us your story. How did you come to you now?
Dave Lorenzo: You've been in Costa Rica for 20 plus years. How did you come to be in Costa Rica in the first place?
Richard Blank: Well, my story began in Northeast Philadelphia. When I graduated Abington high school, you were very fortunate. Uh, Dave, because in my family, my grandparents were speaking Romanian, Russian, Polish, and German.
Richard Blank: And so I'm the first person in my family that decided that Spanish should be my major. all of my friends were going to Ivy league and they were studying law in medicine and architecture engineering, or going into their family's business. I chose to double down on languages and go to the university of Arizona.
Richard Blank: I chose a communication major, which made it a lot of fun for those five years, but I also realized that I could pick up public speaking skills, rhetoric skills, and nonverbal communication, micro expression, reading. I was able to get an internship at Telemundo. Jake home was kind enough to give me in 1995 and 96, my senior and super senior year, I worked for promotions and public relations at Telemundo and Tucson there.
Richard Blank: I was able to meet, and this is dating myself gentleman by the name of Pedro SEK and Miguel Kitana. One was in charge of the news out of Los Angeles. And the other had the main talk show in Miami, across from Christina, from uni. . And so imagine a 22 year old boy that is doing public speaking events with these players, these professional men that have made it and have taken the time to mold my confidence and to give me the self-assurance to stand in front of 5,000 people at a Tucson Toro's baseball game and do a Halina Cantina Chile in contest.
Richard Blank: And so given these opportunities that a young man, it molded my confidence that I could do. and I knew that I could do it in two languages. And so postgrad, I landed a job that was for the importers of Corona beer. So I worked that in the Southwest of the United States and that was incredible. And when I was 27, I had the opportunity to move to Costa Rica for a couple months to do some training at a friend of mine, from college, his call center.
Richard Blank: And as you know, when you fly here and you're here, you fall in love with Costa Rica. So everything of mine got put in storage. If you can get past your parents, guilt, Dave, you can live anywhere in the world. And I decided to take a chance. I worked at my friend's call center for four years, and this was back in the day when we were making calls with Cisco phones and printouts of Excel sheets with highlighter pens.
Richard Blank: And it was a young environment. It was a fun environment, a bilingual environment of, of artists, of speech. And I got to see the highs and the lows and the gripes and the successes of it. But. Between me and you. I also saw areas of improvement and the areas of improvement that I saw the most was how people are treated.
Richard Blank: Not saying my friend didn't do a good job, an amazing job, but a lot of people felt like numbers, where they felt like robots. And my other friends and supervisors from other call centers tell me that sometimes agents are not properly onboarded or they're not prepared, or the S scripts are shody. With spelling in grammar mistakes, and maybe some over aggressive language that you would see in a Glen Gary boiler room Wolf of wall street movie, that might be completely out of character for somebody here because we're, we're in a very strict Catholic country, Dave and these young men and women have to go home and tell their parents what they do for a living.
Richard Blank: So we are extremely selective of the campaigns that come in. Not, not only can I fulfill your needs, but I gotta make sure I don't have an attrition. And I gotta make sure that the, that the agents that come in, that we invest in that are able to stay here and build upon that. So we just don't waste that.
Richard Blank: And so my thoughts about how I got here, you don't say you're gonna be a call center CEO for a major in college, or when you're seven years old, you tell that to your mother, but I definitely knew this. I was the only one out of my group of friends that could speak Spanish. And not only that, but every job I had, I was the one that could go out to the Southwest Phoenix when I was selling telecommunications and sell a T1 to somebody and translate it for my supervisor.
Richard Blank: And I knew I had something that was different and it was wonderful for me cuz I enjoyed it and that I was embraced. I might had a grammar mistake in my subjunctive tense, but people would invite me in correct me and feed me and then recommend me to 10 of their. So why do you think that every environment that I was in when I was able to make these calls in Spanish, that I ran the board, I could do it in English and I did, but I also did it in Spanish.
Richard Blank: I could double gun it. I did two boards, English and Spanish. My point being is that you can show this sort of the first impression, respect Dave, when not only are you bilingual, but so am I, and we're doing this without even knowing each other. It. And so it really assisted me in having these sort of engagements and finding a lot of these things in common and really reduced any sort of defense or anger or setting a tone of aggression that that was eliminated immediately when I knew exactly what to say.
Richard Blank: And, and these are gonna be some of the additional selling techniques we'll talk about later and stuff. But my friend, I just wanted to discuss with you the ethics.. Of how I am and how I was raised. I'm when someone calls me a salesman and I take that as a compliment, I might look and sound like one, but Dave, I'm an educator.
Richard Blank: I don't ever force a hand from an educated point of view. My clients, my agents, my friends, and anyone I relate to then makes a decision. And I feel that if given the chance to explain how I feel and to answer their questions, everybody can leave with something on the. I, I think it's a wonderful way to start relationships.
Inside BS Show has accepted my invitation to join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dave Lorenzo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/dbAl7gwXUEA
https://getinsidebs.com/how-to-build-a-world-class-call-center-richard-blank-show-95/
https://player.fm/series/inside-bs-with-dave-lorenzo/how-to-build-a-world-class-call-center-richard-blank-show-95
https://www.listennotes.com/podcasts/inside-bs-with/how-to-build-a-world-class-y0jPVSM64FX/
https://podcasts.apple.com/nl/podcast/how-to-build-a-world-class-call-center-richard-blank-show-95/id1506769228?i=1000567719961
https://www.audible.com/pd/How-to-Build-a-World-Class-Call-Center-Richard-Blank-Show-95-Podcast/B0B54HPXGK?ref=a_pd_Inside_c1_lAsin_1_7
https://open.spotify.com/episode/0lGBT4kd7026zRzP3C8mlu
https://tunein.com/podcasts/Business--Economics-Podcasts/Inside-BS-with-Dave-Lorenzo-p1258770/?topicId=173106229
https://www.ivoox.com/en/how-to-build-a-world-class-call-center-audios-mp3_rf_88970286_1.html
Dave Lorenzo: All right, Richard, take a second and think of three things we should take away from our time together. Three things we want people to remember from our conversation today, while you're doing that, I wanna remind folks that we're brought to you by St. Draki corporate advisors. So if you wanna reduce your tax exposure, you gotta give Sindrowski a call.
You can reach out to them at 8667171607, 8667171607. Cendrowski Corporate Advisors. Is there a CPA firm with a different perspective? We're also brought to you by my revenue roadmap guide. Go to revenue, roadmap, guide.com. Enter your contact info. Download your free business development plan today.
It's my gift to you for listening to the show for watching the show. Our guest today is Richard blank. You can call him at Costa Rica's call center eight eight eight two seven one sixty seven fifty eight eight eight two seven one sixty seven fifty. Or you can email him his emails down in the show notes.
All right, Richard, what should, what are folks listening? Are folks watching? What are the three? They should take away from our time together today.
Richard Blank: First thing they should take away is that I'm very grateful for their time. And thank you for listening to the entire podcast. I know a lot of people like short segments, hopefully I kept your attention, but anybody that wants to reach out to me just to say hello, and just to touch base or have any sort of suggestions, be more than willing to take any call and just to say, uh, in to meet some people.
I'm hoping that people after watching us today will see that you can be self confident in what you do. And also you can assist others to become more self-reliant. Success is built on 1 million thank yous. And I believe that like the bricks and the wall behind me in my building, that I built that you're capable of growing.
If you're assisting others. And I've learned that. And I learned that the easy way, not the hard way, because that's how I was raised. And the third thing is if you take these long shots and you take these risks, it can also pay off. I have a beautiful life here. As I mentioned before I collect antiques, I bought a limousine in 1984, Mercedes 300 D for my clients.
And I restored that was able to build out a building for my call center. So all of my dreams have come true. And I think the most satisfying thing that I did was I was true to myself, going back to Philadelphia and being a Spanish major and using that to being where I am today. Obviously I had this vision as a young man that I, that I stuck behind.
Most people quit 80% in, or there's a lot of naysayers that will say don't do it. And these are the ones that love you the most and care about you the most. But you also have to stand. and you have to also have to look at yourself in the nearer every day and what sort of man or woman do you want to see?
And so I had to make sure that I could live with myself and I'm very happy that I made these choices and especially making a choice to be on this podcast today. So, uh, Dave, thank you again in your.
Dave Lorenzo: No, thanks to you deco. Thank you so much. It was a pleasure having you on. I loved having this conversation with you and we're gonna have to have you back again to understand how you built a building and collect antiques in Costa Rica.
Richard Blank: I mean, we didn't even go my micro expression reading
Dave Lorenzo: We'll have I promise we'll have you back. We'll make it a regular segment. Richard Blank was such a pleasure having you on folks. If you wanna reach out to Richard. Let me give you his number one more time. Call him at eight eight eight two seven one sixty seven fifty eight eight eight two seven one sixty seven fifty.
That'll do it for another episode of the inside BS show my thanks to Richard blank for joining us today. We'll be back here again tomorrow with another great interview until then here's hoping you make a great living and live a great life.
Inside BS Show has accepted my invitation to join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dave Lorenzo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/1XsmaT8Vnlc
https://getinsidebs.com/how-to-build-a-world-class-call-center-richard-blank-show-95/
https://player.fm/series/inside-bs-with-dave-lorenzo/how-to-build-a-world-class-call-center-richard-blank-show-95
https://www.listennotes.com/podcasts/inside-bs-with/how-to-build-a-world-class-y0jPVSM64FX/
https://podcasts.apple.com/nl/podcast/how-to-build-a-world-class-call-center-richard-blank-show-95/id1506769228?i=1000567719961
https://www.audible.com/pd/How-to-Build-a-World-Class-Call-Center-Richard-Blank-Show-95-Podcast/B0B54HPXGK?ref=a_pd_Inside_c1_lAsin_1_7
https://open.spotify.com/episode/0lGBT4kd7026zRzP3C8mlu
https://tunein.com/podcasts/Business--Economics-Podcasts/Inside-BS-with-Dave-Lorenzo-p1258770/?topicId=173106229
https://www.ivoox.com/en/how-to-build-a-world-class-call-center-audios-mp3_rf_88970286_1.html
Dave Lorenzo: All right. So, uh, talk to us about. The, uh, the type of work you do. Uh, I think a lot of people who are listening, a lot of people who are watching, they think of when they think of a call center, they think of, you know, calling like the help desk to solve problems. But you do a lot more than that. So explain the spectrum of work that you do at Costa Rica's call center,
Richard Blank: Many different profiles that we have here.
Richard Blank: And that's an excellent question, Dave. We, we're very flexible. If there's non-voice support, you can have people that are just answering emails or just doing chat support. Then you have people that are inbound customer support, which is what you're usually used to calling any sort of company. We also have certain agents that are capable of doing outbound lead generation and appointment setting for people.
Richard Blank: My favorite is a hot lead transfer. One. You get it while the lead is hot, and then you have the, the ACEs, you got the closers, they're very competitive down here and they're in high demand. So, uh, once again, I kind of see them as mercenaries. They'll just jump to. Best deal and you might not keep them along.
Richard Blank: So I usually like to feel most comfortable around a level one customer. Lead generation and appointment setting, and then avoid, uh, eventually we can mold them into being salespeople on the phone. Uh, these individuals, it's very important that the client respects the labor laws here in Costa Rica, because a lot of the times they will be asking for certain overtime or certain adjustments that they need to understand.
Richard Blank: Um, you are dealing with another country and they have different types of rules. So the best thing for us to do prior to working with the clients, to let them know of our holidays that we have and the other things that might disrupt any sort of workflow. We also would like for them to know the sort of culture that we have here, not necessarily in Costa Rica, but at my call center.
Richard Blank: I don't like when supervisors write in bold or they write in red, I don't like cursing or screaming because you can bend them, Dave. But the worst thing we can do is break. Yeah. And it's not fair, not for our reputation for your project or even for the vibe of the project. The clients have to ensure that we have all the resources well before making phone calls.
Richard Blank: I gotta make sure that the station is set up. Do we log into you through a VPN? Are we using your CRM or our CRM? Our dialer, your dialer list, scrubbed rebuttal script. Do you have recordings for me? Who's doing the onboarding. Who's doing the training. What sort of quality assurance and QA scores do you have there?
Richard Blank: So, and it's okay. Dave, if I've worked with people before that don't know the, the terminology or the QA forms or onboarding, that's my pleasure because my resources are your resources. And anytime I can, uh, educate a client and guide them through a quality assurance form on what we should be looking for from the agent, then you and I see consist.
Richard Blank: So your sales cycle gets a little bit shorter. You build your pipeline more, you're closing more on first calls. And when we're listening to these calls, you and I will be able to deduct where our strengths, where there areas of focus, where we were dropping the ball on the rebuttal, on the pauses with the tele signs.
Richard Blank: So my class here is not just a bilingual person taking a script and making calls. I am very, very, uh, strict. In regards to representing our clients in the best light. I'm very selective of the tone that we have on the call. It's always empathetic and confident. And then I always teach my agents how to do these sort of micro expression reading on the phone.
Richard Blank: So when they allow the client to talk or then it's our turn to interject to be able to do a follow up. And I've seen that our conversion ratios just by not, uh, having a hedge for an. Where somebody says, um, okay. Or just wonderful. Great. When someone's answering a question, Dave, you know, it's much more to your advantage for someone not to repeat, let us repeat it.
Richard Blank: Let us do it for our clarification. If it's ABC or 1, 2, 3, and the same thing goes, my friend, when there's a bad cell phone connection, a dog barking music, cuz people are working from home now that's to our advantage twice. We can get things in the background to have things in common and inadvertently and passive aggressively.
Richard Blank: I can tell you how much I love your dog, which is pretty much a hint to, you know, have him quiet down. But it also gives me a chance to be able to work with these clients in that certain way, to be able to move that conversation forward and to understand how they speak. I always believe in active listen, because a lot of the times the people are just moving things forward. Um, in case there might be some sort of family situation or a business promotion, a lot of people just skip through that. They should pause for a moment they should celebrate with them or should they pay condolences. And the one thing that I'm really missing on these calls is when people give positive escalations, you'll have a business associate M.
Richard Blank: That does a wonderful job written me multiple times with the emails, just to make sure that we were locked in today, a plus. So there's a lot of people, a lot of team behind Dave Lorenzo and Richard blank. And so I want your business strategy and marketing strategy to take very much into consideration all those, that answer calls, filter calls, and that may be able to give you company culture or might be able to tell you about a promot.
Richard Blank: or it might just get real with you for a minute. And then when you're at that stage of the call, Dave, then it's not selling anymore, then it's really just, uh, strangers are friends you haven't met yet. So now you're just really hanging out with somebody and just finding ways to meet in the middle.
Inside BS Show has accepted my invitation to join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dave Lorenzo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/IVFQWhymunU
https://getinsidebs.com/how-to-build-a-world-class-call-center-richard-blank-show-95/
https://player.fm/series/inside-bs-with-dave-lorenzo/how-to-build-a-world-class-call-center-richard-blank-show-95
https://www.listennotes.com/podcasts/inside-bs-with/how-to-build-a-world-class-y0jPVSM64FX/
https://podcasts.apple.com/nl/podcast/how-to-build-a-world-class-call-center-richard-blank-show-95/id1506769228?i=1000567719961
https://www.audible.com/pd/How-to-Build-a-World-Class-Call-Center-Richard-Blank-Show-95-Podcast/B0B54HPXGK?ref=a_pd_Inside_c1_lAsin_1_7
https://open.spotify.com/episode/0lGBT4kd7026zRzP3C8mlu
https://tunein.com/podcasts/Business--Economics-Podcasts/Inside-BS-with-Dave-Lorenzo-p1258770/?topicId=173106229
https://www.ivoox.com/en/how-to-build-a-world-class-call-center-audios-mp3_rf_88970286_1.html
HERE IS WHY I WAS HOSPITALISED - LABELED AS INSANE PARANOID SCHIZOPHRENIC AND DESIGNATED FOR GRAVEYARD: Who neighbor Doctor Igor Kotar neighbor Andrej Uhl now director of police Novo mesto Janez Ogulin now director of police in Slovenia Anton Olaj and other were and their cancer game related to future heart problems through forced unemployment and psychiatry...
Everyone survived Igor Kotar junior's car crash except him. Doctor Igor Kotar would have Andrej Uhl who claimed me under MK Ultra on how one was actually working for police as undercover sting operation would bring me to Kotar Igor at "Splošna bolnišnica Novo mesto"(general hospital Novo mesto) in evening hours where one would perform examination on me in one of his colleagues' offices where general examinations were done. I believe exactly the same office where checked just a month ago and some other office as well. He randomly also used hospital next door known as "Zdravstveni dom Novo mesto" till one changed its status in probably 2013 - no, I never ever would come anywhere near these(close) this hospitals with exception on obligatory report to psychiatrists once labeled as insane. Damn right Igor Kotar's colleagues at "Zdravstveni dom Novo mesto" and "Splošna bolnišnica Novo mesto" knew about what he was doing after-hours - they too guaranteed me death as outcome.
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Branko Drukšić(a uniformed police DRUNK who engaged in violence against me together with Olaj) police officer did admit fold in accident as was proven to him was guilty - he reported to some health advice emotional support type of psychiatric bullshit rather than to be sentenced to prison. Katarina Kresal(LEFT HAND OF MILAN KUČAN - ALSO POSING ON INTERNET TO REMIND ME ON WHO "SAVED" MY LIFE) and others who bailed uniformed criminals claimed me instead they somehow fixed for me THE "MISUNDERSTANDING" IN 2014(after my being hospitalized for a year and life ruined through psychiatry - two years) AND EVERYTHING WILL BE OKAY IN RESPECT TO POLICE DIRECTOR ANTON OLAJ, POLICE DIRECTOR JANEZ OGULIN, AND POLICE OFFICER BRANKO DRUKŠIĆ - How they somehow have calmed down...hehehe OHHH well...
Serbo Slovenian psychiatry(MOSCOW) never officially ended war against me and I am not interested in truce of any kind with one. They held me two years inside against my will and pushed pills down my throat with ongoing judicial terror for no less than 7 years - all supported with MK Ultra play-downs infront of which, however, I have also never bent down. THIS WAS AND IS A REAL SLOVENIA FOR NATIVE SLOVENIAN.
I DEMAND INVOLVED PARTIES TO BE ARRESTED AND TRIALED FOR GRAND TREASON AGAINST SLOVENIAN NATION AND CRIMES AGAINST HUMANITY BECAUSE OF WHICH MY LIFE WAS RUINED AND LIVES OF MANY SLOVENES DESTROYED.
Vitamins I purchased replaced hopefully ONLY with old vitamins and not something even worse as mother referred to them under MK Ultra briefly as toxic as alkaline batteries WHILE HYSTERICALLY INSISTING ME NEXT TO OTHERS INVOLVED ON EATING VITAMINS UPON RETURN FROM POLAND...for these vitamins which expired on January of 2020(just a year and something prior to my departure to Poland in 2018, they have taken me to local DM store where purchased and where I was explained in face on how I must not eat them as they are toxic - I don't think these are my vitamins and I don't think those were toxic to degree despite again German Von der Leyen involved claiming me same that I would suffer heart problems/poisoning, but whole thing is nothing other than malicious form of torture used to incite one through violence into paranoia used for victim to make claims which easily are refuted and used to further NOT SEE as an pretext about what went and goes on with victim - for every crime, they have always used cooperation with West so blame for crime was shared - known as collateral murder - too damn bad I am not paranoid and have eaten whole box of them till I purchased new one and realized due to color that something is not the same on what I observed date issue - at least a little paranoia in my case would be good but I have none probably even more so due to degree of abuse against me as they loaded me with million crime promises under MK Ultra making otherwise as should be case with normal human being exposed to danger even MENTAL WISE immunity system totally clustered and rejecting toxic "MK Ultra" gestures/death promises for future).
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Hey everyone...
If you liked this "WOW Anti Acne Face Wash Review | Does It Remove Pimples? Just another girl " video, then please hit the LIKE button.
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In this video, I have shared my review of "WOW Anti Acne Face Wash."
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- Not suitable for normal to dry skin
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- Can make skin slightly dry
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in this video i explaind-
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WOW SKIN SCIENCE WOW Coconut Milk Shampoo(New) (300 ml) Premium shampoo enriched with Coconut Milk Extract and 2 powerful, natural DHT* blockers - Nettle Leaf Extract & Saw Palmetto Extract to minimize hair loss and stimulate hair growth.
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Hlw Everyone My Name Is Anusuya I m an Indian Girl. I created this channel to create my own identity this is a channel on
makeup, DIY& fashion styling my daily life where makeup tutorial review of makeup products.i am a music trainer by professional.Tripti chatterjee is my mother"s name.
I believe if u r honest & true then God is always there with u..
Everyone who love or want be happy & wants to spread love, peace & beauty related Awareness can be a part of my little world...
Beauty is just"Reflection of our inner soul which makes us glowy & beautiful inside out...
DISCLAIMER: The information provided on this channel and its videos is for general purposes only and should not be considered as professional advice. I am trying to provide a perfect, valid, specific, detailed information .we are not a licensed professional so make sure with your professional consultant in case you need. All the content published in our channel is my (Anusuya chakrabarti)own creativity.
He chops everything one can gets a hold of leaving behind nothing but repair replacement. From shoes to watch bands. He just as was audio recorded attempting to break inside of the room at 6am today also attempted to break me laptop when seating in the rear seat on passenger side - he leaned his entire body against backpack where laptop was on drivers side as if one was body rest. After breaking things he mocks destruction by making interesting comments and requests - there is nothing wrong with his watch band either as one also is brand new(I gave him three new watch bands withing just few months after he broke deliberately expensive watch in his room by smashing one against drawer as I got him one - video recorded).
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Hey Everyone,
So about a month ago, I received this product from WOW Skin Science : which is there 99% Pure Aloe Vera Gel & just like you people i was curious about the percentage part so I decided to put it on test in comparison with 100 % Pure Aloe Vera Plant....& What I found was shocking. so are they comparable & is this Aloe Vera Gel is better than the one available in the market. Watch the video to know more...
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https://twitter.com/ShaliniMandal
____________________
Product Used :
WOW SKIN SCIENCE ALOE VERA GEL : INR 299 : 100 ml
https://www.buywow.in/products/wow-skin-science-aloe-vera
https://www.amazon.in/Aloe-Vera-Multipurpose-Beuty-Skin/dp/B078Z9JWRW
____________________
All about 100 % Aloe Vera..My Study :)
How to use it?
When applying aloe vera gel to the skin, don't cut off the tip of a leaf and squeeze out the gel. This practice releases the toxic aloin (the yellow part) along with the gel, resulting in irritation. Instead of squeezing, cut the aloe leaf at the base of the plant, slip on a pair of plastic, non-latex gloves and fillet the aloe vera leaf with a sharp knife. Once the aloe vera leaf is opened into two halves, scrape the top layer of clear gel from the leaf using a butter knife. Leave behind the lower layer of gel.
Most Beneficial Part of Aloe Vera?
It's the Aloe Gel : which i have used in this video, turns out it is actually odourless too, the latex / juice ( the skin of the aloe) is what you should be always avoid using, so scoop out the clear aloe gel with a butter knife & use it.
Does Aloe Vera is for all skin type?
No! How can it be, turns out some people can be allergic to aloe vera, so my recommendation would be to do patch test for it, apply the clear aloe gel near use next : wait for 24 hrs to see weather it reacts or irritates your skin, if it does...I am sorry my friend, it's not for you. Don't worry even I am allergic to using curd on my face..
Aloe Vera for Children and Pets
Always display the aloe vera plant out of the reach of young children and animals. The University of Wisconsin lists aloe vera as a toxic plant and reports that aloe vera latex consumed in large quantities can lead to diarrhea
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FAQ
Editing Software:
Imovies
Cameras Used:
Canon Rebel T3i
Lipstick I am wearing in this Video : Lakme 9 to 5 Weightless Matte Mousse Lip & Cheek Color - Burgundy Lush
https://www.nykaa.com/lakme-9-to-5-weightless-matte-mousse-lip-cheek-color-burgundy-lush/p/73136
____________________
**Disclaimer**
This video was made for informative purpose only :) so by no mean i am trying to hurt anyone's feeling, i am here to spread love and positive vibes through my videos, let's respect each other for that :)
トランプ大統領が戒厳令すら出さずにこのまま負けてしまう事も想定しながら書いている。 その場合は日本は一旦は中韓派の草刈り場になる。 正確に言えば彼らは米国の地底政府と連動している奴らだから、ぶっちゃければ民主党政権のときよりも更にひどい災禍が日本を襲う。 それは経済的災禍が中心だが。
わたしの文章を最近読んだ人向けに書く。 以前からの人は相当いなくなってしまていて、だいぶん入れ替わっているだろう。 その観点から書く。
2034年前後に… おそらくはもう少し早くなって2030年前後に、今の既存の国家制度というものは、形骸は残っているが中身は大分変わっている。 それらは法制度の改変もあるが、それを運用するプレイヤーの意図が今までの旧劇の人々ではないからだ。 この旧劇の人々を、旧支配層を、陰始勢力と言っている。
これらの多くが今の地底政府の中にあるだろう。 わたしは一人ひとり聞いて回ったわけではないが、恐らくそうだ。 そしてそれらの最後が、陰の女王が陰始と呼び習わされているが、これらが恐るべき事に人間の肉体の中の、誰かの中の人、として存在しているというのも言った。 そしてこれのミラーサイトでも言える医師領域が、いわゆるあなたの既存知識における霊界と言われる領域にあるのだとも。
ここから先の概念を展開するときには、現実なるもの、オカルトなるもの、イカサマ的なもの、あらゆる領域を貴方のなかにある尺度を使って等価に見る必要がある。 狭い、自分自身で分類した認識の檻の中に自ら入ってそこから出てこないという愚かな態度をするべきではない、とは言う。
我々の世界にはまだ陥没現象の兆しは目立ってはいない。 しかしそれが起きるのは恐らく決定であり、そのサイズが大きくなるか小さくなるかだけの違いだとわたしは捉えている。 そしてその現象が起きる前後において 大量の人間が謎の死亡、謎の心臓麻痺などにおける突然死 などでこの世界から次々といなくなっているというのも知っている。 2034年までに今の人口が半分残っていれば御の字であり、9割死ぬ可能性のこと、これは言った。
逆算してモノごとを考えろとわたしは言う。 以前アビギャンアナンド少年がだとかビルゲイツのワクチンがだとか人口削減が、とか言った。 これらの計画が成功するのなら、体の中に毒物を入れ込んでしまうことによって( だまされる事によって) 大量の人間が死ぬんだという概念を伝えた。
それ以外の事に関しては少なくとも新しい読者とでも言える貴方には言っていないので今いう。 わたしは以前これからの人類の大量消滅においては「 免疫機構の破壊と心臓麻痺などだ… とするのなら、それを引き起こす原因を特定してそこから逃げる、離れるというのが効果的だ」 という風なことを言ったと思う。
そしてその免疫機構の破壊という設定の中に「 複合汚染物質」 という言葉が情報として下げ渡されたのだと我々は知っている。 それらの構成が 放射性物質+毒性の化学物質 だということも。
わたしはそれらの構成を「 ウラン石炭の燃焼すす+中国大気の中に常駐する毒性化学物質」 の合体物ではないかと言った。 これらの概念を伝達したときに、まさか今の長江があれだけの大洪水になり、その結果、水系の、恐らく地下に建設されていた原子力発電所が本来ならメルトダウンして自然核爆発でも言える状態にも関わらず、完全に水没し、流水によって冷却されている状態だから爆発が抑えられているだけの状態… これらの情報というか、設定が正しいなら、しかしそれは外界に山ほど今のこの瞬間も高濃度の放射性物質が拡散しているということになる。
その放射能が混じった長江の水は、周辺の重化学プラントからも間違いなく汚染物質が、毒性化学物質が漏れており、混じった毒水となっている可能性が高い。 それらが蒸発して中国全土に拡散して大地に降り注ぎ全ての領域をそれらの複合汚染で充たすとどうなっていくか。
あらゆる作物が汚染される。 それは広く薄くというものではあるが、人間の体内に入るとどうなるか。 それは深刻な体内内部被ばくを引き起こし、免疫とミトコンドリアの破壊からの、多臓器不全や心臓麻痺( 心臓は筋肉で出きている。筋肉はミトコンドリアのエネルギーで動く) などからの謎の不審死、謎の大量死亡、これらの複数の原因が 中国から出てくる複合汚染物質が付着した加工食品 を食べることによる、自分で自分の免疫を、エネルギー発生装置を( ミトコンドリアを) 破壊した結果によって引き寄せたもの… だったとしたらあまりにも愚かだ。
しかしそれらの可能性、想定とでも言えるものは、想起された時点で( 気付いた時点で) その発生者に行動の改変の選択肢を一つ与えるという構造を持っている。 貴方はわたしの今言った概念をまるっきり信じていないし、信じろとわたしも言わないが、それらを設定の一つとしてでもいいから脳の奥の片隅においておき、中国が関わる加工食品( これは韓国も含まれている) を体内に入れないように努力するべきだ。 危険を避けるという選択肢をとるべきだ。 新しい世界にいくのなら。
==
お賽銭マン @OSAISENMAN
ポンペオは、ベンガジ事件でヒラリークリントン、バラクオバマ、ジョーバイデン、ジョンブレナンによって殺害されました。「本当の米軍」が彼らの左翼を拘留し、罰する時が来た。ゴッド・ブレス・アメリカ
お賽銭マン @OSAISENMAN
おっと!ポンペオは彼のCIAの同僚を彼らに殺されました。
https://twitter.com/i/status/1345396313404293120
ーーー
お賽銭マン @OSAISENMAN
ポンペオは完全に覚醒。
機密情報開示もチラホラ連投。
"Don't just take my word for it."意訳すれば、「ブッシュ政権からオバマ政権までのCIAやFBIや米軍による自作自演の終わらない戦争は終わりました。」#ENDENDLESSWAR
ポンペオ国務長官 @SecPompeo
米国政府のアカウント
アフガニスタンから始めましょう。ブッシュ43年以降のすべての政権は、米軍を撤退させ、タリバンとアフガニスタン政府の間で和平交渉を構築したいと考えていました。やりました。私の言葉を信じないでください。
https://twitter.com/i/status/1345369259266883587
午後11:00 · 2021年1月2日·Twitter Media Studio
==
以前から言っていた様に米国11で大きな動きが起きたようだ。 しかし一般には公開されていない。 それはペンス副大統領の辞任、そこからのパンピオ国務長官の副大統領への就任だ。 しかしこれらは推測の域を出ていない。 そしてもう一つはトランプ大統領がSTORM法にサインしたことだ。
このSTORM法とは、基本的には自然災害などに米国国民がみまわれ、それによって被害が出た時に、それを訴えて、それらの訴えが詐欺ではなく正当なものだと認定された時点で被害に対して国が補償を行うというもの。 ところがこの法律は実は「 人的災害における被害」 もケースによってはどうやら認めており、それは例えば「 テロ組織などに襲われて家屋が燃やされただとか自動車が破壊されただとかの事案」 に該当する。 勿論、各種インフラが破壊されたとかも。
これはトランプ大統領が16において今回の選挙における違反、外国勢力の干渉の各種の動かぬ証拠を出し、それをもって2018年に制定した「 外国勢力における米国の選挙への介入、干渉に関しての制裁を行う大統領令」 を発動し、そこから大量の裏切者を逮捕していくのだが、その流れで抵抗、つまり破壊工作、テロ活動を行う勢力が必ず出てくるので、それを確認した時点で戒厳令、それでも破壊工作は進んでいるので、たくさんの被害が出る。 その被害にあった国民に補償をしてやるために発動した… とされている。
そしてもっと言えば、オバマが自分の政権の批判をする人間を全て反体制派としてレッテルを貼って逮捕して、それを収容する収容所として全米の各地に整備したFEMAキャンプを、逆にオバマの側、地底政府=中国のイヌコロたちの犯罪者を収容する為に使用する… ことに関わる予算を確保する為にサイン、発動からの予算を活性化、これらの思惑があるとされる。 恐らくそうだろう。
だからトランプ大統領が反乱法を使うのが封印されたというのを前回言ったが( 国防権限法の可決) しかし彼にはこの2018年の大統領令が残っている。 それすら封じられる何かがあることもある。 だからわたしは冒頭にトランプ大統領が戒厳令を起こせないで負けてしまう可能性… を言った。 しかしどうなるかなど今の段階で分る訳がない。
FEMA収容所は、オバマたち地底政府・中国のイヌコロたちの思想の体現そのものという感じで、200万人もの反体制派を収容する事が可能な施設になっている。 全米各地に分散してある。 陸の孤島の荒野の真っただ中にポツンと、窓が一つついているだけの密室コンテナ郡がずらりと並んでいたり、アラスカに至っては50万人も収用出来るが、何というか凍死しても結構ですという風に、実に人間に厳しい環境として造られている。 高齢の反逆者がここにぶち込まれたら死ぬだろう。
==
MonkeyWerx US🐾 @mil_ops
Q: Why is the acft with Pence on it not showing as AF2 but instead as SAM391? it had fighter escorts for DC, now returning from Vail. Still as SAM391. VIP TFR is no longer over Vail so he is def on the acft A: could he no longer be VP?
9:11 AM · Jan 2, 2021
Q:ペンスが付いているacftがAF2としてではなく、SAM391として表示されるのはなぜですか? DCの戦闘機の護衛があり、現在はベイルから戻ってきました。まだSAM391として。 VIP TFRはもはやベイルを超えていないので、彼はacft Aでdefです:彼はもはやVPではないでしょうか?
ーー
Relentless Truth ⭐⭐⭐ @lebronsonroids
Pompeo tweeted a handful of important pics today.
Pence was cut out of 2 of them and another was a very important meeting where he wasn't present.
Scavino posts "GAME ON" pic with Pence in the shadows.
Lin calls for him to be executed.
AF2 changed to SAM391
VERY interesting.
1:43 PM · Jan 2, 2021
ポンペオは今日、いくつかの重要な写真をツイートしました。
ペンスはそのうちの2つから切り取られ、もう1つは彼が出席しなかった非常に重要な会議でした。
スカヴィーノはペンスを影にした「GAMEON」の写真を投稿しています。 リンは彼に処刑を要求する。 AF2がSAM391に変更されました。 とても興味深い
==
ペンス副大統領が米国11に辞任したとされる説の背景は、彼の使っている副大統領専用機が、エアフォース2から SAM391 というコードネームに変えられた事。 それらの変更は基本あることのようだが、このタイミングでそうした事が行われるのは明らかにおかしい。 今は情報戦の最中であり、みぃーんな大量のウソをつきまくっていて、誰が本当のことを言っているのか全く分からないが、しかしペンス副大統領辞任は恐らく本当だろうなあとわたしは捉えている。
== 12
President-Elect For Life RU@N0NYM0U$ @URAnonymous1
First of all, Pompeo created Q.
The Intercept covered this fact in a lowkey confirmation of Q's legitimacy to the DS/political class at large, shortly after Q's first post on 10/28/17, here (please actually read it):
まず第一に、PompeoはQを作った。
The Interceptは、2017年10月28日のQの最初の投稿の直後に、Qの正統性をDS/政治クラス全体に確認するための控えめな確認で、この事実を取り上げている(実際に読んでみてほしい)。
==
だから今の時点で完全なる独立部局としての情報組織、そしてネットの中でQアノンと言われている勢力を造ったのはパンピオ国務長官その人であるというそれらの暴露は、ここまで事態が進んでしまうと やっぱりそうだったんだなあ というコトバしか出てこない。 Qアノンに関しては特に世界のヒダリガワ=中国工作員=かつての世界共産党ネットワーク関係者、らが非常に敏感に反応して、これらの存在そのものが信じるに足りないヨタ話なので、決して見ないように… という風な情報発信を今のこの瞬間もやっている。 しかし、彼らがそれだけ反応するときは、それは彼らにとって都合の悪い=本当の真実、である場合がほとんどだという過去の事例から考えると、Qというシステムは国家的なものだったと捉えて、それは正しかったのである。 そのようなことを早くから8ボードで展開している米国人たちがいた。 そもそもそれらの展開すら国家計画の一環だったかもしれないが。
== インターセプト 2017125
情報筋によると、この計画は、ドナルド・トランプ大統領の大統領職を弱体化させようとしている諜報機関の「ディープステート」の敵に対抗する手段としてホワイトハウスに提案されたという。
「ポンペオはCIAの官僚機構を信頼できないので、彼に直接報告するこのものを作成する必要があります」と、ホワイトハウスの議論を説明する際に、提案を直接知っている元米国諜報機関の高官は述べました。「これは完全に本から離れた直接行動の腕です」とこの人物は言いました。つまり、収集された情報は他のCIAやより大きな情報コミュニティと共有されません。「要点は、これは大統領とポンペオに直接報告することになっているということです。」
==
トランプ大統領の周りには敵しかいなかった。 地底政府と中国の関係者しかいなかった。 その中で彼は自分の味方を造る為に徹底的に人事の刷新、クビ切りをやった。 ティラーソンもマティスも徹底的にあちら側だった。 そしてFBIも司法省もそうだった。 トランプ大統領の側近と言えるような人物は全て冤罪を貼り付けられて投獄などに追い込まれた。 その中で彼は2018年に選挙介入制裁大統領令を発令した。 並々ならぬ努力どころではない。
今のあなたにももう、共和党すら地底政府の側であり、人類の敵と認識されるキャラがみっちりとつまった政治集団だと分るだろう。 ミッチーマコーネルだけが問題なのではない。 もっといる。
== 12
FBI @FBI
1月は全国奴隷制と人身売買防止月間です。人身売買の被害者である場合、または人身売買の可能性についてのヒントがある場合は、National Human Trafficking Resource Center(1-888-373-7888)に電話するか、233733にテキストを送信してください。#EndTrafficking
ーー
クリントン財団 (888)373-7888
Q
==
人身売買に関連する情報をFBIに通報したと思ったら、その番号がそのままクリントン財団の代表番号になっているという意味を考えることだ。 人身売買を通報した人物が殺害処分されることだってあるし、通報情報をもとに人身売買の相元締めが関係者を逃亡させる、証拠隠滅を図る、これらを考えることだ。 米国の中に公然と地底政府の中国の関係者が、支配層や司法取り締まりの象徴として、国民を守るふりをして、しかし国民から奪い続けてきたということの恐るべし設定と向き合ってみることだ。 トランプ大統領はこうしたシステムを相当早い段階で気づいて、このままでは米国が完全に消滅してしまうという強い強い危機感の元に、2012年に大統領選挙への出馬を決意した。
https://i.imgur.com/0m18PYa.jpg
前にも言った。 ジョーバイデンはエプスタインアイランドからたった9マイルのところに私有島を持ち、そこから毎日のように少年少女を買いに島に向かっていた。 その様に言われている。 これらの勢力が、一味が、仲間が人身売買の元締め( オバマが全米の元締めと言われる) をやっていて、そういう連中が正義だとか人権だとか権利だとか自由だとかを勝手に主張し、それを多くの「 何も知ろうとしない愚かな泥人形=自分のない者達」 を騙して同調させ、人類すべての行動規範にさせようと本当にやってきたということの恐ろしさと、何故そんなことが可能だったのかということに気づこうともしないあなたが、何故こんなわたしの文章を読んでいるのかと、その大きなズレの様なものを認識しなければならない。
それは、末端の観測者であり消費者であり、使われる側であった( その様に決めていた) 我々なるものが、領域が、そうした実態に認識を発生させなかった、気づこうとしなかった、理解しようと努めなかったところからきている。 無知は罪悪だ。 それは世界を変える選択肢を保有しながら、それを使いませんと一方的に放棄して、責任から逃げる姿勢を容認し、更にその全体構造にすら気づかない愚かなままの自分で い続ける 事こそが 自分の生まれてきた意味 と簡単にすり替える構造を内包するからである。
あなたはあなたのままでいいのよ… とかとやってくる連中領域から出ている全てのものだ。 あっちに行け! もうお前たちの居場所はこの地球にはない。
== 米国11
Donald J. Trump
@realDonaldTrump
·
21時間
MAKE AMERICA GREAT AGAIN!
==
16のワシントンDCでの大規模集会において、全米からたくさんの人間が集まってきている。 米国12の今日の時点でもう数万人と言われているが、もっと集まる。 本当かは知らないが、ペンシルベニアからアーミッシュの人々が馬車でずっと前からワシントンに向けて移動しているという情報すらあった。 流石にそれはヨタ話だとは思うが本当かもしれない。
これらの動きを情緒的にとらえてはならない。 彼らの表面はアイコクで動いている風に見えるだろう。 しかしその潜在意識においては、今回の問題は「 人類の存続をかけた問題」 だという重大認識を共有している。 わたしにはそう見える。 ここで負けたら人類は永久に自由を失う。 だから戦う。
我々の人類世界を必要もない戦争にまみれさせて、種としての人類に情緒感傷からくる精神の働きのままに縛り付け、そこからエネルギーを奪ってきたやつらが本当に存在しており、そいつらが今回自由のリーダーである米国を本気で強奪しにきたという事に彼らは( そしてわたしもだが) 本気で怒っている。 冷静に怒っている。 それを行動に表現しなければ世界は変わらないと理解している。
だから彼らは行動する。 わたしはいつも貴方にいう。 行動でしか世界は変わらない。 騙されたと気づいたら行動を変えよと。 その最後の設問が全ての人類の一人一人の目の前に置かれている。 それを見ない風に無視するのも、何かの行動をするのも全て個人の選択として任せられている。
その設定下の中で、気づくということも、思うということもない人類は、この地球という名称の惑星からは「 あなたは何処かに行ってください」 と解雇処分を受けるのだと言った。 何度も言った。
わたしは別にあなたに信じてもらいたいとは全く思っていないが、伝達はする。 伝達をしなければならないという内からの意図が湧き上がるから。 検証はあなたがやらなければならない。
あなたの人生なのだから。
その上で、自らの足で進むと決めたものだけが。 その歩みがどれだけ遅々としていても、かりに負傷してびっこをひいていても、前に進むのだと決意して歩き続ける者を…
この地球は必ず助ける。 必ず。
それを覚えておいてほしい。
トランプ大統領が戒厳令すら出さずにこのまま負けてしまう事も想定しながら書いている。 その場合は日本は一旦は中韓派の草刈り場になる。 正確に言えば彼らは米国の地底政府と連動している奴らだから、ぶっちゃければ民主党政権のときよりも更にひどい災禍が日本を襲う。 それは経済的災禍が中心だが。
わたしの文章を最近読んだ人向けに書く。 以前からの人は相当いなくなってしまていて、だいぶん入れ替わっているだろう。 その観点から書く。
2034年前後に… おそらくはもう少し早くなって2030年前後に、今の既存の国家制度というものは、形骸は残っているが中身は大分変わっている。 それらは法制度の改変もあるが、それを運用するプレイヤーの意図が今までの旧劇の人々ではないからだ。 この旧劇の人々を、旧支配層を、陰始勢力と言っている。
これらの多くが今の地底政府の中にあるだろう。 わたしは一人ひとり聞いて回ったわけではないが、恐らくそうだ。 そしてそれらの最後が、陰の女王が陰始と呼び習わされているが、これらが恐るべき事に人間の肉体の中の、誰かの中の人、として存在しているというのも言った。 そしてこれのミラーサイトでも言える医師領域が、いわゆるあなたの既存知識における霊界と言われる領域にあるのだとも。
ここから先の概念を展開するときには、現実なるもの、オカルトなるもの、イカサマ的なもの、あらゆる領域を貴方のなかにある尺度を使って等価に見る必要がある。 狭い、自分自身で分類した認識の檻の中に自ら入ってそこから出てこないという愚かな態度をするべきではない、とは言う。
我々の世界にはまだ陥没現象の兆しは目立ってはいない。 しかしそれが起きるのは恐らく決定であり、そのサイズが大きくなるか小さくなるかだけの違いだとわたしは捉えている。 そしてその現象が起きる前後において 大量の人間が謎の死亡、謎の心臓麻痺などにおける突然死 などでこの世界から次々といなくなっているというのも知っている。 2034年までに今の人口が半分残っていれば御の字であり、9割死ぬ可能性のこと、これは言った。
逆算してモノごとを考えろとわたしは言う。 以前アビギャンアナンド少年がだとかビルゲイツのワクチンがだとか人口削減が、とか言った。 これらの計画が成功するのなら、体の中に毒物を入れ込んでしまうことによって( だまされる事によって) 大量の人間が死ぬんだという概念を伝えた。
それ以外の事に関しては少なくとも新しい読者とでも言える貴方には言っていないので今いう。 わたしは以前これからの人類の大量消滅においては「 免疫機構の破壊と心臓麻痺などだ… とするのなら、それを引き起こす原因を特定してそこから逃げる、離れるというのが効果的だ」 という風なことを言ったと思う。
そしてその免疫機構の破壊という設定の中に「 複合汚染物質」 という言葉が情報として下げ渡されたのだと我々は知っている。 それらの構成が 放射性物質+毒性の化学物質 だということも。
わたしはそれらの構成を「 ウラン石炭の燃焼すす+中国大気の中に常駐する毒性化学物質」 の合体物ではないかと言った。 これらの概念を伝達したときに、まさか今の長江があれだけの大洪水になり、その結果、水系の、恐らく地下に建設されていた原子力発電所が本来ならメルトダウンして自然核爆発でも言える状態にも関わらず、完全に水没し、流水によって冷却されている状態だから爆発が抑えられているだけの状態… これらの情報というか、設定が正しいなら、しかしそれは外界に山ほど今のこの瞬間も高濃度の放射性物質が拡散しているということになる。
その放射能が混じった長江の水は、周辺の重化学プラントからも間違いなく汚染物質が、毒性化学物質が漏れており、混じった毒水となっている可能性が高い。 それらが蒸発して中国全土に拡散して大地に降り注ぎ全ての領域をそれらの複合汚染で充たすとどうなっていくか。
あらゆる作物が汚染される。 それは広く薄くというものではあるが、人間の体内に入るとどうなるか。 それは深刻な体内内部被ばくを引き起こし、免疫とミトコンドリアの破壊からの、多臓器不全や心臓麻痺( 心臓は筋肉で出きている。筋肉はミトコンドリアのエネルギーで動く) などからの謎の不審死、謎の大量死亡、これらの複数の原因が 中国から出てくる複合汚染物質が付着した加工食品 を食べることによる、自分で自分の免疫を、エネルギー発生装置を( ミトコンドリアを) 破壊した結果によって引き寄せたもの… だったとしたらあまりにも愚かだ。
しかしそれらの可能性、想定とでも言えるものは、想起された時点で( 気付いた時点で) その発生者に行動の改変の選択肢を一つ与えるという構造を持っている。 貴方はわたしの今言った概念をまるっきり信じていないし、信じろとわたしも言わないが、それらを設定の一つとしてでもいいから脳の奥の片隅においておき、中国が関わる加工食品( これは韓国も含まれている) を体内に入れないように努力するべきだ。 危険を避けるという選択肢をとるべきだ。 新しい世界にいくのなら。
==
お賽銭マン @OSAISENMAN
ポンペオは、ベンガジ事件でヒラリークリントン、バラクオバマ、ジョーバイデン、ジョンブレナンによって殺害されました。「本当の米軍」が彼らの左翼を拘留し、罰する時が来た。ゴッド・ブレス・アメリカ
お賽銭マン @OSAISENMAN
おっと!ポンペオは彼のCIAの同僚を彼らに殺されました。
https://twitter.com/i/status/1345396313404293120
ーーー
お賽銭マン @OSAISENMAN
ポンペオは完全に覚醒。
機密情報開示もチラホラ連投。
"Don't just take my word for it."意訳すれば、「ブッシュ政権からオバマ政権までのCIAやFBIや米軍による自作自演の終わらない戦争は終わりました。」#ENDENDLESSWAR
ポンペオ国務長官 @SecPompeo
米国政府のアカウント
アフガニスタンから始めましょう。ブッシュ43年以降のすべての政権は、米軍を撤退させ、タリバンとアフガニスタン政府の間で和平交渉を構築したいと考えていました。やりました。私の言葉を信じないでください。
https://twitter.com/i/status/1345369259266883587
午後11:00 · 2021年1月2日·Twitter Media Studio
==
以前から言っていた様に米国11で大きな動きが起きたようだ。 しかし一般には公開されていない。 それはペンス副大統領の辞任、そこからのパンピオ国務長官の副大統領への就任だ。 しかしこれらは推測の域を出ていない。 そしてもう一つはトランプ大統領がSTORM法にサインしたことだ。
このSTORM法とは、基本的には自然災害などに米国国民がみまわれ、それによって被害が出た時に、それを訴えて、それらの訴えが詐欺ではなく正当なものだと認定された時点で被害に対して国が補償を行うというもの。 ところがこの法律は実は「 人的災害における被害」 もケースによってはどうやら認めており、それは例えば「 テロ組織などに襲われて家屋が燃やされただとか自動車が破壊されただとかの事案」 に該当する。 勿論、各種インフラが破壊されたとかも。
これはトランプ大統領が16において今回の選挙における違反、外国勢力の干渉の各種の動かぬ証拠を出し、それをもって2018年に制定した「 外国勢力における米国の選挙への介入、干渉に関しての制裁を行う大統領令」 を発動し、そこから大量の裏切者を逮捕していくのだが、その流れで抵抗、つまり破壊工作、テロ活動を行う勢力が必ず出てくるので、それを確認した時点で戒厳令、それでも破壊工作は進んでいるので、たくさんの被害が出る。 その被害にあった国民に補償をしてやるために発動した… とされている。
そしてもっと言えば、オバマが自分の政権の批判をする人間を全て反体制派としてレッテルを貼って逮捕して、それを収容する収容所として全米の各地に整備したFEMAキャンプを、逆にオバマの側、地底政府=中国のイヌコロたちの犯罪者を収容する為に使用する… ことに関わる予算を確保する為にサイン、発動からの予算を活性化、これらの思惑があるとされる。 恐らくそうだろう。
だからトランプ大統領が反乱法を使うのが封印されたというのを前回言ったが( 国防権限法の可決) しかし彼にはこの2018年の大統領令が残っている。 それすら封じられる何かがあることもある。 だからわたしは冒頭にトランプ大統領が戒厳令を起こせないで負けてしまう可能性… を言った。 しかしどうなるかなど今の段階で分る訳がない。
FEMA収容所は、オバマたち地底政府・中国のイヌコロたちの思想の体現そのものという感じで、200万人もの反体制派を収容する事が可能な施設になっている。 全米各地に分散してある。 陸の孤島の荒野の真っただ中にポツンと、窓が一つついているだけの密室コンテナ郡がずらりと並んでいたり、アラスカに至っては50万人も収用出来るが、何というか凍死しても結構ですという風に、実に人間に厳しい環境として造られている。 高齢の反逆者がここにぶち込まれたら死ぬだろう。
==
MonkeyWerx US🐾 @mil_ops
Q: Why is the acft with Pence on it not showing as AF2 but instead as SAM391? it had fighter escorts for DC, now returning from Vail. Still as SAM391. VIP TFR is no longer over Vail so he is def on the acft A: could he no longer be VP?
9:11 AM · Jan 2, 2021
Q:ペンスが付いているacftがAF2としてではなく、SAM391として表示されるのはなぜですか? DCの戦闘機の護衛があり、現在はベイルから戻ってきました。まだSAM391として。 VIP TFRはもはやベイルを超えていないので、彼はacft Aでdefです:彼はもはやVPではないでしょうか?
ーー
Relentless Truth ⭐⭐⭐ @lebronsonroids
Pompeo tweeted a handful of important pics today.
Pence was cut out of 2 of them and another was a very important meeting where he wasn't present.
Scavino posts "GAME ON" pic with Pence in the shadows.
Lin calls for him to be executed.
AF2 changed to SAM391
VERY interesting.
1:43 PM · Jan 2, 2021
ポンペオは今日、いくつかの重要な写真をツイートしました。
ペンスはそのうちの2つから切り取られ、もう1つは彼が出席しなかった非常に重要な会議でした。
スカヴィーノはペンスを影にした「GAMEON」の写真を投稿しています。 リンは彼に処刑を要求する。 AF2がSAM391に変更されました。 とても興味深い
==
ペンス副大統領が米国11に辞任したとされる説の背景は、彼の使っている副大統領専用機が、エアフォース2から SAM391 というコードネームに変えられた事。 それらの変更は基本あることのようだが、このタイミングでそうした事が行われるのは明らかにおかしい。 今は情報戦の最中であり、みぃーんな大量のウソをつきまくっていて、誰が本当のことを言っているのか全く分からないが、しかしペンス副大統領辞任は恐らく本当だろうなあとわたしは捉えている。
== 12
President-Elect For Life RU@N0NYM0U$ @URAnonymous1
First of all, Pompeo created Q.
The Intercept covered this fact in a lowkey confirmation of Q's legitimacy to the DS/political class at large, shortly after Q's first post on 10/28/17, here (please actually read it):
まず第一に、PompeoはQを作った。
The Interceptは、2017年10月28日のQの最初の投稿の直後に、Qの正統性をDS/政治クラス全体に確認するための控えめな確認で、この事実を取り上げている(実際に読んでみてほしい)。
==
だから今の時点で完全なる独立部局としての情報組織、そしてネットの中でQアノンと言われている勢力を造ったのはパンピオ国務長官その人であるというそれらの暴露は、ここまで事態が進んでしまうと やっぱりそうだったんだなあ というコトバしか出てこない。 Qアノンに関しては特に世界のヒダリガワ=中国工作員=かつての世界共産党ネットワーク関係者、らが非常に敏感に反応して、これらの存在そのものが信じるに足りないヨタ話なので、決して見ないように… という風な情報発信を今のこの瞬間もやっている。 しかし、彼らがそれだけ反応するときは、それは彼らにとって都合の悪い=本当の真実、である場合がほとんどだという過去の事例から考えると、Qというシステムは国家的なものだったと捉えて、それは正しかったのである。 そのようなことを早くから8ボードで展開している米国人たちがいた。 そもそもそれらの展開すら国家計画の一環だったかもしれないが。
== インターセプト 2017125
情報筋によると、この計画は、ドナルド・トランプ大統領の大統領職を弱体化させようとしている諜報機関の「ディープステート」の敵に対抗する手段としてホワイトハウスに提案されたという。
「ポンペオはCIAの官僚機構を信頼できないので、彼に直接報告するこのものを作成する必要があります」と、ホワイトハウスの議論を説明する際に、提案を直接知っている元米国諜報機関の高官は述べました。「これは完全に本から離れた直接行動の腕です」とこの人物は言いました。つまり、収集された情報は他のCIAやより大きな情報コミュニティと共有されません。「要点は、これは大統領とポンペオに直接報告することになっているということです。」
==
トランプ大統領の周りには敵しかいなかった。 地底政府と中国の関係者しかいなかった。 その中で彼は自分の味方を造る為に徹底的に人事の刷新、クビ切りをやった。 ティラーソンもマティスも徹底的にあちら側だった。 そしてFBIも司法省もそうだった。 トランプ大統領の側近と言えるような人物は全て冤罪を貼り付けられて投獄などに追い込まれた。 その中で彼は2018年に選挙介入制裁大統領令を発令した。 並々ならぬ努力どころではない。
今のあなたにももう、共和党すら地底政府の側であり、人類の敵と認識されるキャラがみっちりとつまった政治集団だと分るだろう。 ミッチーマコーネルだけが問題なのではない。 もっといる。
== 12
FBI @FBI
1月は全国奴隷制と人身売買防止月間です。人身売買の被害者である場合、または人身売買の可能性についてのヒントがある場合は、National Human Trafficking Resource Center(1-888-373-7888)に電話するか、233733にテキストを送信してください。#EndTrafficking
ーー
クリントン財団 (888)373-7888
Q
==
人身売買に関連する情報をFBIに通報したと思ったら、その番号がそのままクリントン財団の代表番号になっているという意味を考えることだ。 人身売買を通報した人物が殺害処分されることだってあるし、通報情報をもとに人身売買の相元締めが関係者を逃亡させる、証拠隠滅を図る、これらを考えることだ。 米国の中に公然と地底政府の中国の関係者が、支配層や司法取り締まりの象徴として、国民を守るふりをして、しかし国民から奪い続けてきたということの恐るべし設定と向き合ってみることだ。 トランプ大統領はこうしたシステムを相当早い段階で気づいて、このままでは米国が完全に消滅してしまうという強い強い危機感の元に、2012年に大統領選挙への出馬を決意した。
https://i.imgur.com/0m18PYa.jpg
前にも言った。 ジョーバイデンはエプスタインアイランドからたった9マイルのところに私有島を持ち、そこから毎日のように少年少女を買いに島に向かっていた。 その様に言われている。 これらの勢力が、一味が、仲間が人身売買の元締め( オバマが全米の元締めと言われる) をやっていて、そういう連中が正義だとか人権だとか権利だとか自由だとかを勝手に主張し、それを多くの「 何も知ろうとしない愚かな泥人形=自分のない者達」 を騙して同調させ、人類すべての行動規範にさせようと本当にやってきたということの恐ろしさと、何故そんなことが可能だったのかということに気づこうともしないあなたが、何故こんなわたしの文章を読んでいるのかと、その大きなズレの様なものを認識しなければならない。
それは、末端の観測者であり消費者であり、使われる側であった( その様に決めていた) 我々なるものが、領域が、そうした実態に認識を発生させなかった、気づこうとしなかった、理解しようと努めなかったところからきている。 無知は罪悪だ。 それは世界を変える選択肢を保有しながら、それを使いませんと一方的に放棄して、責任から逃げる姿勢を容認し、更にその全体構造にすら気づかない愚かなままの自分で い続ける 事こそが 自分の生まれてきた意味 と簡単にすり替える構造を内包するからである。
あなたはあなたのままでいいのよ… とかとやってくる連中領域から出ている全てのものだ。 あっちに行け! もうお前たちの居場所はこの地球にはない。
== 米国11
Donald J. Trump
@realDonaldTrump
·
21時間
MAKE AMERICA GREAT AGAIN!
==
16のワシントンDCでの大規模集会において、全米からたくさんの人間が集まってきている。 米国12の今日の時点でもう数万人と言われているが、もっと集まる。 本当かは知らないが、ペンシルベニアからアーミッシュの人々が馬車でずっと前からワシントンに向けて移動しているという情報すらあった。 流石にそれはヨタ話だとは思うが本当かもしれない。
これらの動きを情緒的にとらえてはならない。 彼らの表面はアイコクで動いている風に見えるだろう。 しかしその潜在意識においては、今回の問題は「 人類の存続をかけた問題」 だという重大認識を共有している。 わたしにはそう見える。 ここで負けたら人類は永久に自由を失う。 だから戦う。
我々の人類世界を必要もない戦争にまみれさせて、種としての人類に情緒感傷からくる精神の働きのままに縛り付け、そこからエネルギーを奪ってきたやつらが本当に存在しており、そいつらが今回自由のリーダーである米国を本気で強奪しにきたという事に彼らは( そしてわたしもだが) 本気で怒っている。 冷静に怒っている。 それを行動に表現しなければ世界は変わらないと理解している。
だから彼らは行動する。 わたしはいつも貴方にいう。 行動でしか世界は変わらない。 騙されたと気づいたら行動を変えよと。 その最後の設問が全ての人類の一人一人の目の前に置かれている。 それを見ない風に無視するのも、何かの行動をするのも全て個人の選択として任せられている。
その設定下の中で、気づくということも、思うということもない人類は、この地球という名称の惑星からは「 あなたは何処かに行ってください」 と解雇処分を受けるのだと言った。 何度も言った。
わたしは別にあなたに信じてもらいたいとは全く思っていないが、伝達はする。 伝達をしなければならないという内からの意図が湧き上がるから。 検証はあなたがやらなければならない。
あなたの人生なのだから。
その上で、自らの足で進むと決めたものだけが。 その歩みがどれだけ遅々としていても、かりに負傷してびっこをひいていても、前に進むのだと決意して歩き続ける者を…
この地球は必ず助ける。 必ず。
それを覚えておいてほしい。
They pointed rifles at me just 100 meters from immigration center in Grotnikih in 2019. I uploaded material to internet first and then returned with idea to get things straight, but uniformed boys which pointed guns at me also under MKultra took off because they knew what walked their way.
Doctor next door to Grotniki immigration center witnessed here stated pointing guns at me under MKultra and can(he should, but am certain won't) confirm stated as FACT. Doctor in fact stated me that if he sees me walking back when they stage incident in real time, he will see me as non intelectual what would reduce my score bout me in his mind. They were lucky to be gone on time - once material was uploaded I didn't bother to call even police. I will play you audio about incident as well.
Have audio recording which proves violence staged even outside of immigration center. I will let everything out.
To subject someone to MKultra torture, point gun at one, and repeat it in real time is not exactly humane...
Let world see how Poland confessed about ruining 25 years of my life.
Ambulance vehicles, police cars, and even what you see here...no not coincidence. I had ambulance vehicles approaching from opposite side with sirens on, on what those would make u turn and head opposite way...sirens can be heard infront of hostel even regularly at 0100am. Yes, Polish politicians cried to Slovenian politicians(not that I would trust them much, but still - they needed something to blame to create what they did out of my life for the sake of Poland) and people just what a swines we Slovenians are as people...worse, they cried with such claims to Czechs, Slovaks, Ukrainians, and others...its why specially I am glad to see and witness all these. World must know the truth.
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Source: https://youtu.be/HZmRu419EHY
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I made this song as a letter to myself about my estranged relationship with weed. for so long and to this day, weed has always been a very “social” drug but even me being the extrovert I am, it completely grounds me and turns me into an antisocial introvert. it gives me heavy anxiety. and still i continue to smoke. so i ask my myself, i really wish I knew why i was in this minority of people that feels like this. why can’t i just enjoy weed the same way other people do. i don’t even see my friends now.
Source: https://youtu.be/XuDJbyTMzR8
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I’m going to start off by saying that the game play in this montage is awful. Straight up, I have some garbage clips, so let’s get that out of the way early. I’m not the type of person that makes temporary accounts, then goes into multi team or some other social playlist to rack up Killionaires on bad kids. That’s not my style. I play to win and I am not a flashy player; I don’t get much “cut-worthy” footage, and the stuff I do get is passable at best. But if you can look past that, and watch this video for what it is, I think you will enjoy it. I make montages to entertain myself and hopefully, a few other people will feel the same type of way. I know there are many times when the clips could have been synced better to the music and the transitions could have been smoother. But I think that with each video I release, my skills as an editor improve slightly, I only hope others can see that and agree. This video is called Paradise Lost because originally, it was meant to represent what we as a community had lost in our youth playing XBL with our friends. However, when the MCC was announced, I tried changing the theme halfway through and that turned out to be a horrible plan. This montage was originally going to be 22+ minutes in length, however I did not have a sufficient and decent amount of clips to make that happen. So a good portion of this video was cut out, and that’s why nothing is going to make sense. On top of all that, my 360 broke about a month ago so I couldn't cap the angles I wanted to use. The concept, story, and idea I had wanted in the beginning did not come into fruition but I am still happy with the final product. Although I thought about scrapping the whole thing many times, I just couldn't bring myself to do it. I love the process too much. Playing, recording, and editing are things I genuinely enjoy doing. I have passion for Halo and take pride in my work. And I hope you guys can see that in this video.
Disclaimer: Copyright infringement not intended. I do not own anything. Both audio and video credits go to their respective owners. Note: Since I can only speak a little Korean, I ended up translating my subtitles from a Spanish subber's videos, so many thanks to them. If translations are off or incorrect, my apologies. **This is only Part 2 of 3 of episode 7. I am still working on the other part, as well as later episodes, so stay tuned. However, I have been super busy lately, so updates will be slow in coming.** Thanks! UPDATE 08-01-14: Dear viewers, I am so sorry it has taken me months to post this video. I have been out of the country for a family emergency and just recently got back. My video editing program has also been acting up lately, and this has been a hinderance to my subbing as well. I plan on getting Part 3 up as soon as possible, so please be patient! Thanks
I DO NOT OWN SHUFFLE, School Days and Cheaters they belong to Navel, 0verflow, and Bobby Goldstein and Kenneth Smith. Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use. This is just a parody for entertainment purposes which i am NOT making a profit. Please comment posititviley and thumbs up. Enjoy
yep, lame scene but, all the rest were either way over used or just way too many ppl to include and i just didnt feel like it so here you have this cheesy lil short scene this was basically random practice as asuna, i plan on auditioning for her in something and i thought this quick scene would be a good start since there's just kirito and few sfx anyways am i a fan of SAO no i am not nor am i a fan of asuna BUT when dubbing its not about what you like or dont like you have to keep professional even when it isnt to your full liking, if you want the part you cant be choosey because others can do it just as easily as you can [look at me sounding all official lol] well anyway this was my practice of how to do just that, work past my dislike for something and just do it for the sake of putting my voice out there bit by bit this wasnt my best dub im not gonna lie but it wasnt my worst, altho talking in a quiet voice kinda sounded like i was hoarse so sorry about that lol but yeah long story short this was a short crappy scene i thought of and decided to do and altho it was such a simple scene it still was a bit of a pain in the ass to put together hopefully i dont get hit by copyright for this [i already have one strike] if so ill take the video down and or make a second channel anyway constructive comments are welcome but hate comments can just eat a d#$% another one for my random reel! [need to start posting more dubs]
hey veOh here is a feel good video "sUPEREDS 377 weekly internet video" for may 17 2014 titled "a happy sOng sung by happy people" sUPERED the internet video artist/street performer/film editor/professional weird-0 billed as the 10th most stRangest person on de internet exposes his fans to a feel good video the bands "walk off the earth" (wote) and parachute do a cover of the song happy by pharrell williams enjoy smile IIIII11111IIIIIsUPERED 51714sUPERED i am a fan of what "walk off the earth" is doing .. this cover song is a example of their creativity they make videos that reflect their personalitys i am just a fan and i want my fans to see their works .. i did no editing to this video .. they also did no editing ... 1 take videos make there live act real good because you know what to expect thats all for now be good keep it real stay healthy have fun at no ones expense love each other and help those in NEED (not want) by love sUPERED veOh.com
Hi Mr. Codling :)
Here are just a few samples of my classical and contemporary playing!
I am aware that the songs are nowhere near performance ready, as I am just newly learning these pieces.
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If you know anything about me I am a man of faith. As we start our work weeks and head into the Christmas holiday I just wanted to send out a prayer for us all wherever we may be. If you don't know Jesus Christ and want to know about him please contact me and I will help you in any way I can. Have a blessed day and week everybody!
(CBS News) October 4, 2013: TULSA, Okla. - Nurse Lori Factor from Tecumseh, Okla., could be anyone of the 35 million Americans who owe money to a collection agency. The only difference is that Lori loves her debt collector. Lori recalls him once telling her, "I'm here to help you." "I just felt like, "OK, maybe I can get out of this mess,'" said Lori. Because when Lori's hours got cut at work, she fell behind on her bills. Part of that debt was turned over to a new collection agency in Tulsa called CFS-2. Inside it looks like any other collection agency -- but if you listen in on the calls, you realize it's not. The company is owned by Bill Bartmann. Bartmann operates on the basic premise that people in debt -- don't have money. So why brow beat 'em? Bill says he does not hire debt collectors. Instead, he hires people with customer care experience. And rewards them -- not for how much money they bring in -- but for how many free services they provide. The goal is to get debtors back on their feet -- be it through government assistance, housing, even helping build resumes. Bill says his company will even fill out the application and schedule the interview for their clients. "Because if I can get you out of debt, you will have more money to pay me later," said Bill. He started this as an experiment about a year ago. And the results are now in. Bill says he is making 200 percent more than his competitors just by being nice. What's even crazier is that one local university president was so impressed with what Bartmann is doing here, he nominated him for the 2014 Nobel Peace Prize. It's a long shot, of course, but customers like Lori are hopeful. His company helped her by renegotiating all her debts -- not just the one she had with CFS2 -- and did it all for free. Today, everything is paid off. "I'm just so thankful, I really am," said Lori. Although if you look in her eyes you can tell, she's clearly still indebted.
Giving Veoh a go. Uploaded this same video to Youtube; despite the original recorded video looking spectacular, the same quality as when I was playing it, Youtube's compression turned it into puke. I am trying Veoh to see if their compression is any better, OR if I just completely wasted my time.
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This will be updated to include hypothyroid which satisfies our thoughts on Hashimoto's Disease which we will now upgraded to "myxedema" will keep everyone updated as the diagnosis progresses. I will be in for a 24 hour Coristol test in the coming days ahead to see how far the Cushing's and Addison's has progressed over the past two weeks because of this assault which has basically just stressed me the fuck out. But it's ok..I am back in the saddle again! LETS ROCK! Information about the Saint Paul Police Brutality Case : written by Donny Gillson https://www.facebook.com/editnote.php?draft¬e_id=10151546874194293&id=674084677
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PROFESSIONALISM This is the third time that I have taken my vehicle into Savannah Toyota (for unrelated services) and I am once again very pleased with the quick, efficient, and polite service I have received. I would recommend this location without any hesitation to any other Toyota owner.
SERVICE WAS QUICK AND PROVIDED US WITH RENTAL! Friendly, attentive staff!
“Alone With Patty” is a short film that was shot on March 27th, 2012. We were asked to speak at an Art Gallery (Art4Vision (http://www.art4vision.org), a local gallery in Fort Lauderdale Florida and show some of our work. But we didn’t want to show anything old, so were challenge to make a film in just a few days. As we looked at our schedule we realized we only actually had one day to make the film. So “Alone With Patty” was shot in 6 hours. From 8pm-2am on Tuesday The film stars Josiah Sampson (William) and Christal Mancari (Patty) and is about the worst five days in Williams life. It is an indie art house film which awkwardly and comedically reveals the rise and fall of a perfect relationship. Music: Music is such an important part in the process for us. And we are so thankful to be surrounded by really talented artists here in Fort Lauderdale. Josiah Sampson (of the indie rock band Kids, www.longlivedthekids.com) scored the film and provide one of his original song “Exist” to be used in the main montage of the film. Ryan Alexander (of Civilian www.facebook.com/civiliansounds) also release his song “Nothing You Want To Wake Up Next To” to be in the film as well. Nerd Talk: The film was shot on two Canon EOS 7D with all natural light, and the post was done on an Apple Workflow. Canon EOS 7D 50mm 1.8 Editing and Color Correction in Final Cut Pro 7 (the real Final Cut) SmallHD DP1x Zoom H4n Sennheiser ME67 Long Shotgun Mic Score was recorded, mixed, and mastered in Logic Pro 9 WEB: c-istudios.com TWITTER: twitter.com/c_istudios FACEBOOK: facebook.com/cistudios EMAIL: contact@c-istudios.com
Grab it on Soundcloud: https://soundcloud.com/thekyleyoung/core Official Music Video Starring: Jasmin Agosto Beat produced by: Keith Wilson Everything I do I just let my mind go Let my mind go as I'm set to find hope Everything I do I just let my mind go let my mind go as I'm set to find hope set to find gold like I play for san fran rebel cyclone yes the game is set fam make a threat damn, I will make ya head slam take a bet fam, you gon need a bed pan imma fuck ya wife while you bang ya best man imma take a knife and leave the place with red hands I'm guilty filthy richer than Nuttella so feel me real G, there isn't any better kill spree chill breeze its ending niggas weather hit a spliff and gettin cheddar with a bitch expensive leather privileged bitches cinderella givin' pussy lips to fellas niggas swear they Mayweathers, 16's resemble feathers everything I do I just let my mind go let my mind go and I'm settled by smoke cuz im nasty, flashy, doper than a crack binge I smoke os and poke hoes with my rap friends I've thrown bows and broken noses of my whack friends I'm rollin over all your toes inside this black benz uh what the fuck the actors want from me swagga jackin rappers give back what you robbed from me international, launched from a lost city nigga call diddy, tell him I'm the small biggie Super Nova shit, focus on the tall slimmy I am the champ, they don't blog these things honestly this just in, it's a wrap if you don't rock with me everything i do I just let my mind glow.
Traffic To My Website http://www.empowernetwork.com/almostasecret.php?id=pete1952 You are committed; you processed your why and have it in focus. What’s next? What do you need to move your business forward? People would be a good answer, but, people in the form of leads. So the real question here is how do I attract traffic to my website? Observations number one people do not like being sold to. Rather they would make their own choice. What is that choice based upon, “what am I getting for my money?” Observations number two people are looking for value. Let’s say you are selling saws, my guess is if you try to sell someone the saw not only would you probably not sell it; your competition would be fierce. Think about it, how many places can you think of that sell saws? How many have special offers? How many have same as cash for 6 months? On and on. So, what can you do? If you are fortunate enough to have technical knowledge and can articulate through some medium the why, what, and how of wood processing. Then you may present the potential customer with a reason to buy from you. The name saw may not even appear. Observations number three, people like to identify or compare, or get some kind of reference point. I buy from Amazon. My methodology is to read reviews from other users as part of my selection criteria. Why? The reason is it provides me with a method of comparing similar items. Amongst other reference points, I see their review page as having a value that helps me. The point is, value is being offered along with the prime opportunity. This may just provide the needed edge for the answer to your question of how do I redirect traffic to my website. http://www.empowernetwork.com/almostasecret.php?id=pete1952
http://arealchange.tv/2012/12/episode-36-your-habits-are-telling-on-you/
Habits are something we do without even thinking. Our HABITS are revealing why we're getting the results we are seeing in business and in life!
Today's episode I'm sharing with you GOOD habits to develop and why, if applied, will guarantee 2013 is the BEST year you could ever have! Have you found yourself trying to start new habits as a business owner but you end up getting off track quickly?
Write this down:
The habits you have created for yourself will either hold you back or propel you forward. Which do you want? Going backwards another year or is it time to FLY FORWARD?!
I have habits I could not live without.
These habits changed who I am, how I work and what is normal for me. Want to know the habits I use everyday as a millionaire to keep me on track? The VERY same habits that changed my life just 5 years agoâ¦.. Habits I developed as I mapped out what was MOST important in my life? These keys are in today's ...
http://www.rexpearson.com/#/youtube-nextup-2012-winners/4570301697 Rex Pearson is the winner of Youtube Nextup 2012 - for all the information you need on Youtube NextUp 2012 just click the above link
Important dates!
2nd of december - 9th december head to http://www.rexpearson.com or My Youtube Channel for life in the NextUp programme broadcast live!
So whats this about?
As i type this entry into the video description i am still staggered by the news im about to share with you. I entered the YouTube Nextup 2012 with an idea i loved but a slightly naive belief that it wouldn't be seen.
With 10'000's entering to win the race for the Nextup Campaign 2012 i was a preverbal needle in a monumental haystack. But someone, somewhere, in the under belly of the Youtube machine believed in what i am trying to create and i have to say it is a fantastic feeling to be told that they believe, as i do in the website. If you would like to find out more about the vision behind the website and the channel, its by my ...