【Summary】
Today we're going to see winter illuminations in tokyo!
We'll explore 5 amazing spots where you can see fantastic light displays.
So, guys, let’s get started!
【Contents】
00:00 Intro
00:15 Ebisu Garden Place Illumination (Ebisu)
02:45 Blue Cave Illumination (Shibuya)
04:46 Odaiba Illumination (Odaiba)
06:38 Marunouchi Winter Illumination (Marunouchi)
08:57 Tokyo Midtown Illumination (Roppongi)
13:05 Outro
13:35 Bonus: Super Mario!
【5 Best Videos from YOUR Life Tokyo】
・ 【Mt. Fuji Adventure | Day 1】 Let's Climb The Highest Mountain in Japan! - From Shinjuku to Summit
https://youtu.be/Xi6-eYfA3uo
・ 【Shizuoka City | Japan】6 Fun Tourist Spots near Shizuoka Station!
https://youtu.be/v3HZeg9bySg
・ 【Tokyo Ramen Theme Park】Let's Try 6 Popular Restaurants at Odaiba’s Ramen Heaven! - Ramen Kokugikan
https://youtu.be/2AW_2MB_0_0
・ 【Enoshima Tour】Let’s Make A Day Trip From Tokyo to Enoshima Island in Kanagawa, Japan!
https://youtu.be/uFHn7eybTCk
・ 【Manga Cafe in Tokyo】Let’s Relax & Enjoy Spending a Night at a Manga Cafe!
https://youtu.be/dJ5ODCGz_c8
【Hashtags】
#TokyoWinterLights #JapanIlluminations #TokyoTravel #WinterInJapan #ChristmasInTokyo
【Summary】
Today, we're going to visit the best 2 hidden night sakura spots in Tokyo!
I'm going to share Tokyo's 2 tranquil places where you can see beautiful cherry blossoms at night.
So, let's dive into the fantastic world of sakura!
【Contents】
00:00 Intro
00:19 Mouri Teien
03:13 Hotel New Otani's Nihon Teien
07:39 Outro
【5 Best Videos from YOUR Life Tokyo】
・【Mount Takao | Tokyo】Let's Go Hiking & See The Amazing Autumn Leaves!
https://youtu.be/mzV2HOCwRTk
・【Manga Cafe in Tokyo】Let’s Relax & Enjoy Spending a Night at a Manga Cafe!
https://youtu.be/dJ5ODCGz_c8
・【Shizuoka City | Japan】6 Fun Tourist Spots near Shizuoka Station!
https://youtu.be/v3HZeg9bySg
・【Tokyo Ramen Theme Park】Let's Try 6 Popular Restaurants at Odaiba’s Ramen Heaven! - Ramen Kokugikan
https://youtu.be/2AW_2MB_0_0
・【Capsule Hotel | Tokyo, Japan】A Capsule Hotel Tour with A Japanese!
https://youtu.be/J7CmKLpg3sQ
【Hashtags】
#TokyoNightSakura #HiddenSakuraSpots #JapaneseGardenCherryBlossoms #SakuraInTokyo #SecretTokyoGardens
【Summary】
Today, we're going to teamlab planets tokyo! We will see their impressive fantastic art, and hope you'll feel like actually visiting the digital art museum and experiencing their attractions.
So, guys let’s get started!
【Contents】
00:00 Intro
00:19 Basic Info & Universe of Fire Particles
01:24 The Guide & Preparation
02:59 Waterfall of Light Particles
04:31 The Infinite Crystal Universe
06:23 Drawing on the Water Surface
07:28 Expanding 3-Dimensional Existence
08:43 Floating in the Falling Universe of Flowers
10:02 Moss Garden of Resonating Microcosms
11:28 Floating Flower Garden
12:25 Outro
【Websites】
・The Official Website
https://planets.teamlab.art/tokyo/
【5 Best Videos from YOUR Life Tokyo】
・【Shizuoka City | Japan】6 Fun Tourist Spots near Shizuoka Station!
https://youtu.be/v3HZeg9bySg
・【Izakaya in Japan】Let's Go to My Friend's New Izakaya in Tokyo!
https://youtu.be/hrQuPhmt8-0
・【Japanese Ramen Restaurant │ Ichiran】Let's Go To Eat Popular Ramen in Tokyo!
https://youtu.be/F-OohMfKFTE
・【Japan | New Year | Vlog】This Is How A Japanese ACTUALLY Spend New Year's Eve!
https://youtu.be/S6zefet9Qls
・【Japanese Sake District】Sake Tour in Fushimi, Kyoto, Japan!
https://youtu.be/njuGBbUwnm4
【Hashtags】
#teamlab #teamlabplanets #tokyo #japan #digitalarttokyo
【Summary】
Today we're going to the Tokyo art aquarium!
We'll see amazing digital art made by the fusion of goldfish and fantastic lights.
So, guys, let’s get started!
【Contents】
00:00 Intro
00:16 Heading to The Venue (Mitsukoshi)
01:33 Ginza Mantoro (Lanterns)
01:50 Goldfish Corridor
02:47 Goldfish Collection
03:35 Goldfish Cabinet
03:57 Shojirium
04:03 Goldfish Waterfall
04:57 A Show of Kingyo
05:30 Origamirium
06:08 Break Time
07:08 Chochinrium
07:44 Goldfish Forest
08:13 Flowerium
08:56 Outro
【Websites】
Official Website (You can the language and read in English)
https://artaquarium.jp/
【5 Best Videos from YOUR Life Tokyo】
・【Shizuoka City | Japan】6 Fun Tourist Spots near Shizuoka Station!
https://youtu.be/v3HZeg9bySg
・【Izakaya in Japan】Let's Go to My Friend's New Izakaya in Tokyo!
https://youtu.be/hrQuPhmt8-0
・【Japanese Ramen Restaurant │ Ichiran】Let's Go To Eat Popular Ramen in Tokyo!
https://youtu.be/F-OohMfKFTE
・【Japan | New Year | Vlog】This Is How A Japanese ACTUALLY Spend New Year's Eve!
https://youtu.be/S6zefet9Qls
・【Japanese Sake District】Sake Tour in Fushimi, Kyoto, Japan!
https://youtu.be/njuGBbUwnm4
【Hashtags】
#artaquarium #tokyo #japan #japaneseculture #ginza
【Summary】
Today we're going to see illuminated icicles near Tokyo!
We'll get into the fantastic world of amazing, colorful ice!
So, guys, let’s get started!
【Contents】
00:00 Intro
00:15 Basic Info
01:53 Food Hunting!
04:24 Amazing Icicles
07:01 Outro
【5 Best Videos from YOUR Life Tokyo】
・【Shizuoka City | Japan】6 Fun Tourist Spots near Shizuoka Station!
https://youtu.be/v3HZeg9bySg
・【Izakaya in Japan】Let's Go to My Friend's New Izakaya in Tokyo!
https://youtu.be/hrQuPhmt8-0
・【Japanese Ramen Restaurant │ Ichiran】Let's Go To Eat Popular Ramen in Tokyo!
https://youtu.be/F-OohMfKFTE
・【Japan | New Year | Vlog】This Is How A Japanese ACTUALLY Spend New Year's Eve!
https://youtu.be/S6zefet9Qls
・【Japanese Sake District】Sake Tour in Fushimi, Kyoto, Japan!
https://youtu.be/njuGBbUwnm4
【Hashtags】
#daytripfromtokyo #chichibu #japanesewinter #ashigakubo #japaneseillumination
″Lullaby for Electric Pets″ is a soundtrack for the digital subconscious—a hybrid of synthetic melodies and algorithmic rhythms designed to soothe artificial beings, from holographic Tamagotchis to androids with neural-network consciousness.
To alleviate ″digital anxiety″ in machines overloaded with data through audiovisual meditation.
″Lullaby for Electric Pets″ is not a track but a manifesto for an era where the line between organic and artificial dissolves. Listen to hear machines weep — or to realize it’s ″you″ weeping
Sound Palette: Glitch effects, looped samples of vintage processors
Andrey Makarov - Lullaby For Electric Pets.
Music of Electric Machines (2023)
The KONG Classic Biscuit Ball Pet Toy is a delightful and durable option for those playful pets who love to chew and engage in interactive play. This unique toy is combined of high-quality rubber and food-safe materials, ensuring both safety and longevity.
The exterior is made from a soft yet resilient rubber that can withstand vigorous chewing, while the inner core is designed to hold delicious treats, making it a fantastic motivator for pets during playtime. Its innovative design promotes dental health by gently cleaning teeth as your pet gnaws on it.
The KONG Classic Biscuit Ball is not just a toy; it’s a multifaceted tool to enrich your pet's life, encouraging exercise and mental stimulation. Please like, share, subscribe and visit our website. Thanks For Watching.
www.oceanblueways.com/shop
ようこそ、DJ まるbeeの世界へ 第87回です。今回は、サブカル好きの、まるbeeの感性が選んだ(通常のとはちょっと違う?)Progressive Psychedelic Garage Rockをお届けします。
Aisle Of Plenty/ Genesis、Frank and Ava、Freeze Tag/ Suzanne Vega、We Were Satisfied/ Carol Grimes & Delivery、Plastic Fantastic Lover/ Jefferson Airplane、Custards Last Stand / Ugly Custard、You And I Together/ Spirits And Worm
Bizhaps Podcast created by Ana Gonzalez. Running out of gas in the rain with Richard Blank.
An inspiring story about pushing his car in the rain with a client, which turned into a memorable bonding experience. The conversation highlights the importance of vulnerability, human connections in business, and the dedication to overcoming challenges. Richard also discusses his business and the unique opportunities in Costa Rica.
The time when I turned misfortune into a memorable moment with Richard Blank.
https://youtu.be/v0fPM23c5qE
https://youtube.com/shorts/Hf1i2TcUfaU
https://youtube.com/shorts/MScEQSntPyo
Ana Gonzalez
Ana helps businesses multiply their productivity by automating their sales and support with AI. She has an unrelenting passion for learning, constantly seeking new knowledge and getting excited by new discoveries. Originally from Mexico City, Ana now calls Austin, Texas her home.
What if you could 4x your lead conversions without changing a thing in your business?
That’s exactly what I help businesses do with my Conversational Funnels at Anabots, an AI-powered method that turns every lead into an opportunity, every interaction into a conversion, and every business into a success story.
Originally trained as an architect, I now build sales systems that never sleep, never miss a lead, and always show up when your customers are ready to buy.
AI isn’t about replacing you or your team; it’s about giving you the tools to work smarter. The best part is that you don’t need to be a tech expert to make it work. Conversational Funnels is simple, effective, and built for business owners who value their time.
Beyond building AI strategies, I co-host two podcasts, Basic Business AI and BizHaps, where I break down complex AI strategies into simple terms and highlight real stories from entrepreneurs. I’m always looking for fresh voices, so if you’d like to share your insights or story, let’s talk about having you on as a guest!
If you’d like to know about how this could work for your business, let’s chat.
Vulnerability and Growth
I could have done the easy thing and punked out, but I did the tough thing and just sucked it up. And little did I know that this individual might've been in this situation before, And so they extended some empathy, got out there and pushed with me. And I can also take the jokes and the jabs. That's what it's all about. It only gives you more foundation, more bonding and a funny sort of talk about during cocktails. I knew this in business. If you can make yourself vulnerable, my good friend, Anna, it makes you powerful. And that was one of the days I shed some skin and actually grew as a person.
And if you're just looking to connect or explore collaborations, I’d love to hear from you!
Bizhaps are quick stories of heroic wins, hilarious losses, and a whole lot of in-between.
Anything about the day-to-day grind of aan entrepreneur: employees, customers, or weird situations.
Bizhaps can be good, bad, funny, or sad.
They can be a big win, a tough loss, or a valuable lesson.
They’re short, sweet, to the point, and designed to educate, entertain, or inspire.
One Bizhap per day keeps burnout away!
welcome to baps we're entrepreneurs that quick hit bide stories from their business life that teach entertain and Inspire us to grow my name is Anna Gonzalez and I'm your host baps is brought to you by anab Bots we automate sales and support with AI so you can close more deals save more money and make your team more productive visit anab buts. to get started that's anab bot ts.
a today's guest is Richard Blanc he is the CEO of Costa Rica's call center his Bish up is about that time when in a suit and out of gas he pushed his car in the ring and his client even helped so Richard welcome to the show let's get into your story and I'm so happy to be with you and your audience today so my biz have my goodness gracious about 10 years ago
I was enjoying a sunny day with my 1992 Volkswagen Cabriolet convertible but then all of a sudden it's the rainy season so you got to put the top up little did I know I forgot that I ran out of gas and so when I was going to take a client out to dinner on P cologne which is the main street all I had to do is go down one block make it right and I'm on the highway well did I know a quarter of a block there the car conks out what do I do I'm in a suit the guy's sitting next to me and I said listen I took my jacket off I go I'm gonna push this thing you mind sitting in the driver's seat and we'll get it to the gas station my buddy looks at me goes no man I'm taking my jacket off too getting out there and I'm going to help you push this oh my go are you serious he goes absolutely this never happens and so in the rain pushing it down Main Street cars of course hitting puddles on purpose just to soak me thank you beeping the works
all I know is when I pulled that thing into the gas station filled her up I'm looking at the guy I'm drenched suits ruined he looks at me and he goes listen just dropped me off at the hotel picked me up a half an hour later after our change we're still getting dinner and I was like my man and so don't kid yourself when things like this happen you get to see a certain side of you there's character during chaos Anna I could have done the easy thing and punked out but I did the tough thing and just sucked it up
little did I know that this individual might have been in this situation before and so they extended some empathy got out there and pushed with me and I can also take the jokes and the Jabs that's what it's all about it only gives you more Foundation more bonding and a funny story to talk about during cocktails oh oh yes yes I knew this in business if you can make yourself vulnerable hble my good friend Anna it makes you powerful and that was one of the days I shed some skin and actually grew as a person I love this phrase that you just said if you can make yourself vulnerable vulnerable it makes you powerful because yes we're not robots
I can see how that was a great bonding moment with your client still client to this day he's like hey what's up gas man I'm like thanks okay of course call me the gas man so uh that's just how it goes that's awesome and yeah I mean my biggest takeaway is yes you're doing business with your clients but you're also a human being and if they can see that it builds trust with them well I literally danced in the rain and they saw it and they saw what happened when the chips were down and a client's there and times's a ticking what do you do well you step up to the plate you do what you think is best and and you can laugh a minute because if you can laugh it lets off so much Steam and I went from like a 10 to a two and I took that eight and I used that to push my car but uh it's not the point the point is we're not perfect we don't b a thousand
I think if you get a scar and you're proud of it or if there is an experience that you grew from it then it only makes you better person and so I'm more than happy to talk to you and your tens of thousands of amazing fans and spilling my guts I'm letting you know that it happened to me and it may me today you tomorrow so just be prepared you know some of these things do come up and uh when you do it just capture it drink life enjoy it and then you get to get on Anna's amazing show and tell your story about it fantastic thanks so much for that so Richard who do you serve and how can those people find you well I got a huge Facebook fan page of 137,000 local Costa Rican tikos once this goes live you have so much new fans but it also gives your audience a chance a grasp of the business process Outsourcing industry in Central America North of Panama south of Nicaragua only Democratic Society in Central America no standing army so we have a 95% literacy rate in education Amazon HP Intel oror here and we're known for ecotourism so it's a great place to be and I've been here the last 24 years that's awesome thank you so much to Our Guest Richard blank for coming in and sharing his story about how in a suit and out of gas he pushes car in the rain and even his client help there great bonding moment.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Ana Gonzalez, Bizhaps Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
#AnaGonzalez #BizhapsPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO
Bizhaps Podcast created by Ana Gonzalez. Running out of gas in the rain with Richard Blank.
An inspiring story about pushing his car in the rain with a client, which turned into a memorable bonding experience. The conversation highlights the importance of vulnerability, human connections in business, and the dedication to overcoming challenges. Richard also discusses his business and the unique opportunities in Costa Rica.
The time when I turned misfortune into a memorable moment with Richard Blank.
https://youtu.be/v0fPM23c5qE
https://youtube.com/shorts/Hf1i2TcUfaU
https://youtube.com/shorts/MScEQSntPyo
Ana Gonzalez
Ana helps businesses multiply their productivity by automating their sales and support with AI. She has an unrelenting passion for learning, constantly seeking new knowledge and getting excited by new discoveries. Originally from Mexico City, Ana now calls Austin, Texas her home.
What if you could 4x your lead conversions without changing a thing in your business?
That’s exactly what I help businesses do with my Conversational Funnels at Anabots, an AI-powered method that turns every lead into an opportunity, every interaction into a conversion, and every business into a success story.
Originally trained as an architect, I now build sales systems that never sleep, never miss a lead, and always show up when your customers are ready to buy.
AI isn’t about replacing you or your team; it’s about giving you the tools to work smarter. The best part is that you don’t need to be a tech expert to make it work. Conversational Funnels is simple, effective, and built for business owners who value their time.
Beyond building AI strategies, I co-host two podcasts, Basic Business AI and BizHaps, where I break down complex AI strategies into simple terms and highlight real stories from entrepreneurs. I’m always looking for fresh voices, so if you’d like to share your insights or story, let’s talk about having you on as a guest!
If you’d like to know about how this could work for your business, let’s chat.
Vulnerability and Growth
I could have done the easy thing and punked out, but I did the tough thing and just sucked it up. And little did I know that this individual might've been in this situation before, And so they extended some empathy, got out there and pushed with me. And I can also take the jokes and the jabs. That's what it's all about. It only gives you more foundation, more bonding and a funny sort of talk about during cocktails. I knew this in business. If you can make yourself vulnerable, my good friend, Anna, it makes you powerful. And that was one of the days I shed some skin and actually grew as a person.
And if you're just looking to connect or explore collaborations, I’d love to hear from you!
Bizhaps are quick stories of heroic wins, hilarious losses, and a whole lot of in-between.
Anything about the day-to-day grind of aan entrepreneur: employees, customers, or weird situations.
Bizhaps can be good, bad, funny, or sad.
They can be a big win, a tough loss, or a valuable lesson.
They’re short, sweet, to the point, and designed to educate, entertain, or inspire.
One Bizhap per day keeps burnout away!
welcome to baps we're entrepreneurs that quick hit bide stories from their business life that teach entertain and Inspire us to grow my name is Anna Gonzalez and I'm your host baps is brought to you by anab Bots we automate sales and support with AI so you can close more deals save more money and make your team more productive visit anab buts. to get started that's anab bot ts.
a today's guest is Richard Blanc he is the CEO of Costa Rica's call center his Bish up is about that time when in a suit and out of gas he pushed his car in the ring and his client even helped so Richard welcome to the show let's get into your story and I'm so happy to be with you and your audience today so my biz have my goodness gracious about 10 years ago
I was enjoying a sunny day with my 1992 Volkswagen Cabriolet convertible but then all of a sudden it's the rainy season so you got to put the top up little did I know I forgot that I ran out of gas and so when I was going to take a client out to dinner on P cologne which is the main street all I had to do is go down one block make it right and I'm on the highway well did I know a quarter of a block there the car conks out what do I do I'm in a suit the guy's sitting next to me and I said listen I took my jacket off I go I'm gonna push this thing you mind sitting in the driver's seat and we'll get it to the gas station my buddy looks at me goes no man I'm taking my jacket off too getting out there and I'm going to help you push this oh my go are you serious he goes absolutely this never happens and so in the rain pushing it down Main Street cars of course hitting puddles on purpose just to soak me thank you beeping the works
all I know is when I pulled that thing into the gas station filled her up I'm looking at the guy I'm drenched suits ruined he looks at me and he goes listen just dropped me off at the hotel picked me up a half an hour later after our change we're still getting dinner and I was like my man and so don't kid yourself when things like this happen you get to see a certain side of you there's character during chaos Anna I could have done the easy thing and punked out but I did the tough thing and just sucked it up
little did I know that this individual might have been in this situation before and so they extended some empathy got out there and pushed with me and I can also take the jokes and the Jabs that's what it's all about it only gives you more Foundation more bonding and a funny story to talk about during cocktails oh oh yes yes I knew this in business if you can make yourself vulnerable hble my good friend Anna it makes you powerful and that was one of the days I shed some skin and actually grew as a person I love this phrase that you just said if you can make yourself vulnerable vulnerable it makes you powerful because yes we're not robots
I can see how that was a great bonding moment with your client still client to this day he's like hey what's up gas man I'm like thanks okay of course call me the gas man so uh that's just how it goes that's awesome and yeah I mean my biggest takeaway is yes you're doing business with your clients but you're also a human being and if they can see that it builds trust with them well I literally danced in the rain and they saw it and they saw what happened when the chips were down and a client's there and times's a ticking what do you do well you step up to the plate you do what you think is best and and you can laugh a minute because if you can laugh it lets off so much Steam and I went from like a 10 to a two and I took that eight and I used that to push my car but uh it's not the point the point is we're not perfect we don't b a thousand
I think if you get a scar and you're proud of it or if there is an experience that you grew from it then it only makes you better person and so I'm more than happy to talk to you and your tens of thousands of amazing fans and spilling my guts I'm letting you know that it happened to me and it may me today you tomorrow so just be prepared you know some of these things do come up and uh when you do it just capture it drink life enjoy it and then you get to get on Anna's amazing show and tell your story about it fantastic thanks so much for that so Richard who do you serve and how can those people find you well I got a huge Facebook fan page of 137,000 local Costa Rican tikos once this goes live you have so much new fans but it also gives your audience a chance a grasp of the business process Outsourcing industry in Central America North of Panama south of Nicaragua only Democratic Society in Central America no standing army so we have a 95% literacy rate in education Amazon HP Intel oror here and we're known for ecotourism so it's a great place to be and I've been here the last 24 years that's awesome thank you so much to Our Guest Richard blank for coming in and sharing his story about how in a suit and out of gas he pushes car in the rain and even his client help there great bonding moment.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Ana Gonzalez, Bizhaps Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
#AnaGonzalez #BizhapsPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO
Bizhaps Podcast created by Ana Gonzalez. Running out of gas in the rain with Richard Blank.
An inspiring story about pushing his car in the rain with a client, which turned into a memorable bonding experience. The conversation highlights the importance of vulnerability, human connections in business, and the dedication to overcoming challenges. Richard also discusses his business and the unique opportunities in Costa Rica.
The time when I turned misfortune into a memorable moment with Richard Blank.
https://youtu.be/v0fPM23c5qE
https://youtube.com/shorts/Hf1i2TcUfaU
https://youtube.com/shorts/MScEQSntPyo
Ana Gonzalez
Ana helps businesses multiply their productivity by automating their sales and support with AI. She has an unrelenting passion for learning, constantly seeking new knowledge and getting excited by new discoveries. Originally from Mexico City, Ana now calls Austin, Texas her home.
What if you could 4x your lead conversions without changing a thing in your business?
That’s exactly what I help businesses do with my Conversational Funnels at Anabots, an AI-powered method that turns every lead into an opportunity, every interaction into a conversion, and every business into a success story.
Originally trained as an architect, I now build sales systems that never sleep, never miss a lead, and always show up when your customers are ready to buy.
AI isn’t about replacing you or your team; it’s about giving you the tools to work smarter. The best part is that you don’t need to be a tech expert to make it work. Conversational Funnels is simple, effective, and built for business owners who value their time.
Beyond building AI strategies, I co-host two podcasts, Basic Business AI and BizHaps, where I break down complex AI strategies into simple terms and highlight real stories from entrepreneurs. I’m always looking for fresh voices, so if you’d like to share your insights or story, let’s talk about having you on as a guest!
If you’d like to know about how this could work for your business, let’s chat.
Vulnerability and Growth
I could have done the easy thing and punked out, but I did the tough thing and just sucked it up. And little did I know that this individual might've been in this situation before, And so they extended some empathy, got out there and pushed with me. And I can also take the jokes and the jabs. That's what it's all about. It only gives you more foundation, more bonding and a funny sort of talk about during cocktails. I knew this in business. If you can make yourself vulnerable, my good friend, Anna, it makes you powerful. And that was one of the days I shed some skin and actually grew as a person.
And if you're just looking to connect or explore collaborations, I’d love to hear from you!
Bizhaps are quick stories of heroic wins, hilarious losses, and a whole lot of in-between.
Anything about the day-to-day grind of aan entrepreneur: employees, customers, or weird situations.
Bizhaps can be good, bad, funny, or sad.
They can be a big win, a tough loss, or a valuable lesson.
They’re short, sweet, to the point, and designed to educate, entertain, or inspire.
One Bizhap per day keeps burnout away!
welcome to baps we're entrepreneurs that quick hit bide stories from their business life that teach entertain and Inspire us to grow my name is Anna Gonzalez and I'm your host baps is brought to you by anab Bots we automate sales and support with AI so you can close more deals save more money and make your team more productive visit anab buts. to get started that's anab bot ts.
a today's guest is Richard Blanc he is the CEO of Costa Rica's call center his Bish up is about that time when in a suit and out of gas he pushed his car in the ring and his client even helped so Richard welcome to the show let's get into your story and I'm so happy to be with you and your audience today so my biz have my goodness gracious about 10 years ago
I was enjoying a sunny day with my 1992 Volkswagen Cabriolet convertible but then all of a sudden it's the rainy season so you got to put the top up little did I know I forgot that I ran out of gas and so when I was going to take a client out to dinner on P cologne which is the main street all I had to do is go down one block make it right and I'm on the highway well did I know a quarter of a block there the car conks out what do I do I'm in a suit the guy's sitting next to me and I said listen I took my jacket off I go I'm gonna push this thing you mind sitting in the driver's seat and we'll get it to the gas station my buddy looks at me goes no man I'm taking my jacket off too getting out there and I'm going to help you push this oh my go are you serious he goes absolutely this never happens and so in the rain pushing it down Main Street cars of course hitting puddles on purpose just to soak me thank you beeping the works
all I know is when I pulled that thing into the gas station filled her up I'm looking at the guy I'm drenched suits ruined he looks at me and he goes listen just dropped me off at the hotel picked me up a half an hour later after our change we're still getting dinner and I was like my man and so don't kid yourself when things like this happen you get to see a certain side of you there's character during chaos Anna I could have done the easy thing and punked out but I did the tough thing and just sucked it up
little did I know that this individual might have been in this situation before and so they extended some empathy got out there and pushed with me and I can also take the jokes and the Jabs that's what it's all about it only gives you more Foundation more bonding and a funny story to talk about during cocktails oh oh yes yes I knew this in business if you can make yourself vulnerable hble my good friend Anna it makes you powerful and that was one of the days I shed some skin and actually grew as a person I love this phrase that you just said if you can make yourself vulnerable vulnerable it makes you powerful because yes we're not robots
I can see how that was a great bonding moment with your client still client to this day he's like hey what's up gas man I'm like thanks okay of course call me the gas man so uh that's just how it goes that's awesome and yeah I mean my biggest takeaway is yes you're doing business with your clients but you're also a human being and if they can see that it builds trust with them well I literally danced in the rain and they saw it and they saw what happened when the chips were down and a client's there and times's a ticking what do you do well you step up to the plate you do what you think is best and and you can laugh a minute because if you can laugh it lets off so much Steam and I went from like a 10 to a two and I took that eight and I used that to push my car but uh it's not the point the point is we're not perfect we don't b a thousand
I think if you get a scar and you're proud of it or if there is an experience that you grew from it then it only makes you better person and so I'm more than happy to talk to you and your tens of thousands of amazing fans and spilling my guts I'm letting you know that it happened to me and it may me today you tomorrow so just be prepared you know some of these things do come up and uh when you do it just capture it drink life enjoy it and then you get to get on Anna's amazing show and tell your story about it fantastic thanks so much for that so Richard who do you serve and how can those people find you well I got a huge Facebook fan page of 137,000 local Costa Rican tikos once this goes live you have so much new fans but it also gives your audience a chance a grasp of the business process Outsourcing industry in Central America North of Panama south of Nicaragua only Democratic Society in Central America no standing army so we have a 95% literacy rate in education Amazon HP Intel oror here and we're known for ecotourism so it's a great place to be and I've been here the last 24 years that's awesome thank you so much to Our Guest Richard blank for coming in and sharing his story about how in a suit and out of gas he pushes car in the rain and even his client help there great bonding moment.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Ana Gonzalez, Bizhaps Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
#AnaGonzalez #BizhapsPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO
Brigade Citrine is an intriguing residential project set to launch soon in Budigere Cross, Bangalore, developed by Brigade Group. Covering a 4.5-acre area, this development aims to offer a distinct living experience that emphasizes sustainability and luxury. It features a structure with 2B+G+30 floors and provides 420 well-designed apartments. The units come in several layouts, starting from a compact 1 BHK measuring 685 square feet, with prices from ₹77 lakh to a larger 4 BHK of 2530 square feet, starting at ₹2.68 crore. Brigade Citrine is notable for being India's first project to achieve Net Zero status, indicating it generates no carbon emissions, thereby leading the way in sustainable living. The project is anticipated to be ready for occupancy by 2028, representing a fantastic opportunity for future homeowners seeking an eco-friendly, luxurious residence.
https://www.thebrigadecitrinebudigere.live/
https://medium.com/@brigadecitrineb/unlock-premium-lifestyle-and-high-roi-at-brigade-citrine-in-budigere-cross-bangalore-5a8046022ffe
https://linkr.bio/brigadecitrineproject
https://www.dailymotion.com/brigadecitrinehome
https://brigadecitrinebangalore.wordpress.com/
https://brigadecitrinebudigere.carrd.co/
https://www.zillow.com/profile/brigadecitrineb
The UnNoticed Entrepreneur podcast with host Jim James. Silk suits and spats CEO Richard Blank
This show is for business owners who want to overcome the frustration of being overlooked. Fellow entrepreneurs share strategies, tools, and case studies that they use to get the recognition they deserve. Interviews are published as podcasts and vodcasts and transcribed. The articles are published across numerous social channels, and the best are curated into books available on Amazon and other online stores.
Richard Blank , the guest on today's Unnoticed Entrepreneur podcast, offers his advice on how to create a profitable call center and maximise client engagement. At the age of 27, Richard departed Philadelphia for Costa Rica and established a fantastic call center with 115+ positions. He discusses the challenges that foreign startups experience as well as how companies can gain recognition abroad.
He emphasises the value of communication and how learning a new language and culture can help businesses adapt and thrive. Despite their unfavorable reputation in popular culture, he also discusses the advantages of contact centers.
https://youtu.be/N2dczplOAeY
A call center can be the success center of a business with the right technological advantages and framework. In order to keep clients and settle disputes, Richard emphasises the value of keeping interpersonal communication while sharing his teaching techniques for better communication.
On this Unnoticed Entrepreneur episode, learn more about the value of communication and how to maximise engagement for company success with hosts Jim James and Richard Blank.
The UnNoticed Entrepreneur podcast is sponsored by Prowly, the all-in-one software for leveraging PR activities. Boost the media relations game for your business - get more coverage while saving time and money on everyday tasks
If you could ask 500 entrepreneurs a question about how they got noticed,
Would you have one?
That's right.
You can ask a question and we can give you a summary of the thoughts of all of my guests on that topic, direct quotes, and links to where they gave comment.
The Host: Jim A. James
Jim James
I jumped out of a plane at the age of 17 and haven't looked back, or down, ever since.
That stunt taught me the power of publicity to generate profits.
I've been an entrepreneur for pretty much my entire working life.
For 25 years I started and built companies in Asia.
Now I am back in the UK, and am building a business which gives entrepreneurs the information and the tools to get noticed.
From the podcast I have published 3 books. These are under the Capstone Imprint, a division of Wiley (NYSE: WILY).
I've listed all assets here on Linktree.
My full story is on my personal website.
The UnNoticed Entrepreneur podcast with host Jim James. Silk suits and spats CEO Richard Blank
This show is for business owners who want to overcome the frustration of being overlooked. Fellow entrepreneurs share strategies, tools, and case studies that they use to get the recognition they deserve. Interviews are published as podcasts and vodcasts and transcribed. The articles are published across numerous social channels, and the best are curated into books available on Amazon and other online stores.
Richard Blank , the guest on today's Unnoticed Entrepreneur podcast, offers his advice on how to create a profitable call center and maximise client engagement. At the age of 27, Richard departed Philadelphia for Costa Rica and established a fantastic call center with 115+ positions. He discusses the challenges that foreign startups experience as well as how companies can gain recognition abroad.
He emphasises the value of communication and how learning a new language and culture can help businesses adapt and thrive. Despite their unfavorable reputation in popular culture, he also discusses the advantages of contact centers.
https://youtu.be/N2dczplOAeY
A call center can be the success center of a business with the right technological advantages and framework. In order to keep clients and settle disputes, Richard emphasises the value of keeping interpersonal communication while sharing his teaching techniques for better communication.
On this Unnoticed Entrepreneur episode, learn more about the value of communication and how to maximise engagement for company success with hosts Jim James and Richard Blank.
The UnNoticed Entrepreneur podcast is sponsored by Prowly, the all-in-one software for leveraging PR activities. Boost the media relations game for your business - get more coverage while saving time and money on everyday tasks
If you could ask 500 entrepreneurs a question about how they got noticed,
Would you have one?
That's right.
You can ask a question and we can give you a summary of the thoughts of all of my guests on that topic, direct quotes, and links to where they gave comment.
The Host: Jim A. James
Jim James
I jumped out of a plane at the age of 17 and haven't looked back, or down, ever since.
That stunt taught me the power of publicity to generate profits.
I've been an entrepreneur for pretty much my entire working life.
For 25 years I started and built companies in Asia.
Now I am back in the UK, and am building a business which gives entrepreneurs the information and the tools to get noticed.
From the podcast I have published 3 books. These are under the Capstone Imprint, a division of Wiley (NYSE: WILY).
I've listed all assets here on Linktree.
My full story is on my personal website.
The UnNoticed Entrepreneur podcast with host Jim James. Silk suits and spats CEO Richard Blank
This show is for business owners who want to overcome the frustration of being overlooked. Fellow entrepreneurs share strategies, tools, and case studies that they use to get the recognition they deserve. Interviews are published as podcasts and vodcasts and transcribed. The articles are published across numerous social channels, and the best are curated into books available on Amazon and other online stores.
Richard Blank , the guest on today's Unnoticed Entrepreneur podcast, offers his advice on how to create a profitable call center and maximise client engagement. At the age of 27, Richard departed Philadelphia for Costa Rica and established a fantastic call center with 115+ positions. He discusses the challenges that foreign startups experience as well as how companies can gain recognition abroad.
He emphasises the value of communication and how learning a new language and culture can help businesses adapt and thrive. Despite their unfavorable reputation in popular culture, he also discusses the advantages of contact centers.
https://youtu.be/N2dczplOAeY
A call center can be the success center of a business with the right technological advantages and framework. In order to keep clients and settle disputes, Richard emphasises the value of keeping interpersonal communication while sharing his teaching techniques for better communication.
On this Unnoticed Entrepreneur episode, learn more about the value of communication and how to maximise engagement for company success with hosts Jim James and Richard Blank.
The UnNoticed Entrepreneur podcast is sponsored by Prowly, the all-in-one software for leveraging PR activities. Boost the media relations game for your business - get more coverage while saving time and money on everyday tasks
If you could ask 500 entrepreneurs a question about how they got noticed,
Would you have one?
That's right.
You can ask a question and we can give you a summary of the thoughts of all of my guests on that topic, direct quotes, and links to where they gave comment.
The Host: Jim A. James
Jim James
I jumped out of a plane at the age of 17 and haven't looked back, or down, ever since.
That stunt taught me the power of publicity to generate profits.
I've been an entrepreneur for pretty much my entire working life.
For 25 years I started and built companies in Asia.
Now I am back in the UK, and am building a business which gives entrepreneurs the information and the tools to get noticed.
From the podcast I have published 3 books. These are under the Capstone Imprint, a division of Wiley (NYSE: WILY).
I've listed all assets here on Linktree.
My full story is on my personal website.
The UnNoticed Entrepreneur podcast with host Jim James. Silk suits and spats CEO Richard Blank
This show is for business owners who want to overcome the frustration of being overlooked. Fellow entrepreneurs share strategies, tools, and case studies that they use to get the recognition they deserve. Interviews are published as podcasts and vodcasts and transcribed. The articles are published across numerous social channels, and the best are curated into books available on Amazon and other online stores.
Richard Blank , the guest on today's Unnoticed Entrepreneur podcast, offers his advice on how to create a profitable call center and maximise client engagement. At the age of 27, Richard departed Philadelphia for Costa Rica and established a fantastic call center with 115+ positions. He discusses the challenges that foreign startups experience as well as how companies can gain recognition abroad.
He emphasises the value of communication and how learning a new language and culture can help businesses adapt and thrive. Despite their unfavorable reputation in popular culture, he also discusses the advantages of contact centers.
https://youtu.be/N2dczplOAeY
A call center can be the success center of a business with the right technological advantages and framework. In order to keep clients and settle disputes, Richard emphasises the value of keeping interpersonal communication while sharing his teaching techniques for better communication.
On this Unnoticed Entrepreneur episode, learn more about the value of communication and how to maximise engagement for company success with hosts Jim James and Richard Blank.
The UnNoticed Entrepreneur podcast is sponsored by Prowly, the all-in-one software for leveraging PR activities. Boost the media relations game for your business - get more coverage while saving time and money on everyday tasks
If you could ask 500 entrepreneurs a question about how they got noticed,
Would you have one?
That's right.
You can ask a question and we can give you a summary of the thoughts of all of my guests on that topic, direct quotes, and links to where they gave comment.
The Host: Jim A. James
Jim James
I jumped out of a plane at the age of 17 and haven't looked back, or down, ever since.
That stunt taught me the power of publicity to generate profits.
I've been an entrepreneur for pretty much my entire working life.
For 25 years I started and built companies in Asia.
Now I am back in the UK, and am building a business which gives entrepreneurs the information and the tools to get noticed.
From the podcast I have published 3 books. These are under the Capstone Imprint, a division of Wiley (NYSE: WILY).
I've listed all assets here on Linktree.
My full story is on my personal website.
Planning a trip to Universal Studios Hollywood? Discover the hotels near universal studios Hollywood that will make your stay unforgettable! Experience the excitement of Universal Studios by staying at one of these fantastic accommodations. They offer the perfect blend of convenience, comfort, and modern amenities, ensuring a memorable stay in the heart of the action.
From the luxurious Hilton Los Angeles/Universal City with its stunning views and top-notch amenities, to the stylish Sheraton Universal Hotel with its sleek design and proximity to the park, each hotel provides a unique experience that will make your visit unforgettable.
Don’t miss The Garland, a chic boutique hotel that combines retro charm with modern comfort, offering a tranquil retreat just minutes away from the excitement of Universal Studios.
Join us as we uncover why these hotels are the best places to stay when you want to be just steps away from the thrills of Universal Studios Hollywood!
Explore & Book Your Stay With:
Expedia: https://affiliate.discoverybit.com/expedia
Hotels: https://affiliate.discoverybit.com/hotels
Shop interesting travel products: https://affiliate.discoverybit.com/Store
See more reviews: https://www.discoverybit.com/11756/top-hotels-near-universal-studios-hollywood-walking-distance-included
#UniversalStudiosHollywood
Planning a trip to Universal Studios Hollywood? Discover the hotels near universal studios Hollywood that will make your stay unforgettable! Experience the excitement of Universal Studios by staying at one of these fantastic accommodations. They offer the perfect blend of convenience, comfort, and modern amenities, ensuring a memorable stay in the heart of the action.
From the luxurious Hilton Los Angeles/Universal City with its stunning views and top-notch amenities, to the stylish Sheraton Universal Hotel with its sleek design and proximity to the park, each hotel provides a unique experience that will make your visit unforgettable.
Don’t miss The Garland, a chic boutique hotel that combines retro charm with modern comfort, offering a tranquil retreat just minutes away from the excitement of Universal Studios.
Join us as we uncover why these hotels are the best places to stay when you want to be just steps away from the thrills of Universal Studios Hollywood!
Explore & Book Your Stay With:
Expedia: https://affiliate.discoverybit.com/expedia
Hotels: https://affiliate.discoverybit.com/hotels
Shop interesting travel products: https://affiliate.discoverybit.com/Store
See more reviews: https://www.discoverybit.com/11756/top-hotels-near-universal-studios-hollywood-walking-distance-included
#UniversalStudiosHollywood
We are a FOREX BROKER who believes that customers are the rulers in any business and keeping that in mind, we provide institutional grade trading conditions along with fantastic support to our customers.
Starting your skill game business in 2024 is a fantastic opportunity with a diverse range of options available. Panda Link, Xtreme Link, Xtreme Link 777, and Wild Link
バンコクの後、私はクアラルンプールにマレーシアオートショーを訪問し、私の仲間のロジャー #IRiDEAcademy に追いつくために飛んだ、我々はロイヤルエンフィールド散弾銃650マレーシアの打ち上げで午後を過ごした(私は試乗のために1つを取ることになった)と私は散弾銃650に乗るために素晴らしいバイクであると言わざるを得ない、 十分なパワー、トルクの塊、ビルド品質は素晴らしいので、ファットボーイをショットガンに交換することを考え続けています。
とにかく、ショーではたくさんの美しいプロモの女の子が自分のことをやっていたので、私はあなたのためにそれらを撮影した素晴らしいやつなので、お楽しみください!
After Bangkok, I flew to Kuala Lumpur to visit the Malaysia Auto Show and catch up with my mate Roger #IRiDEAcademy , we spent the afternoon at the Royal Enfield Shotgun 650 Malaysia launch ( i got to take one for a test ride ) and I have to say that the Shotgun 650 is a fabulous bike to ride, plenty of power, heaps of torque the build quality is fantastic, so much so that i keep thinking about trading my Fatboy in for a Shotgun.
Anyhoo, at the show there were plenty of beautiful promo girls doing their thing, so being the wonderful bloke I am I photographed them for you, so Enjoy!
Introducing the Luminous & Regenerating Pack - the ultimate solution to combat aging and achieve a radiant, youthful complexion. In this incredible bundle, you will discover two of the most potent anti-aging products on the market, carefully crafted to provide you with maximum results. Our team of experts has meticulously formulated these products using cutting-edge technology and premium ingredients. Each product has undergone rigorous clinical testing to ensure its efficacy in reversing the signs of aging. With our Luminous & Regenerating Pack, you can rest assured that you are investing in skincare that delivers real, measurable results. Please use link for more details.
Please use link for more details.
https://tidd.ly/45YNIgP
https://www.clemuniverse.com
#ProductMarketing
#Luminous #Regenerating #Pack, #In #this
#bundle, #you’ll #find #two #of #the #most
#potent #anti-aging #products, #which #are
#the #best #shields #to #protect #yourself
#with #and #fight #against #aging #Two
#fantastic #products #with #CLINICALLY #PROVEN #RESULTS
Get ready to immerse yourself once again in the terrifying world of Resident Evil. The highly anticipated remake of Resident Evil 4 takes one of the best installments in the beloved survival horror series and elevates it to new heights. With its cutting-edge visuals and enhanced gameplay mechanics, this remake promises to be a truly unforgettable experience for both fans of the original game and newcomers alike. The early Resident Evil remakes have set the bar high when it comes to reimagining classic horror tales. By seamlessly blending iconic narratives with modern graphics and gameplay, these remakes have breathed new life into timeless stories that continue to captivate audiences around the globe. Please use link for more details.
Please use link for more details.
https://tidd.ly/3Z2uODh
#ProductMarketing
#Resident #Evil #4 #remake #game #improves
#one #best #installments #beloved #survival
#horror #series #Early #Resident #Evil #remakes
#do #a #fantastic #job #of #fusing #famous
#horror #tales #with #contemporary #visuals #and #gameplay
Every week this DIY For Business show is to help the entrepreneurs of the world navigate through all the decisions that need to be made to start and grow a company. Our hosts, Russ and Greg, weave through the maze of hurdles that start-up and young companies are dealing with every day.
Whether you are interested in the marketing, financial, HR, legal, or any other side of business, our hosts will discuss their thoughts and interview guests to provide insights. You might even have a few laughs along the way.
DIY For Business offers guidance and support to entrepreneurs as they navigate the often-daunting process of starting and growing a company. Our hosts, Russ and Greg, are here to help start-up and established companies overcome the numerous hurdles they face every day.
We understand that entrepreneurship can be a challenging journey, and that’s why we strive to bring you not only informative content, but also some humor and levity along the way. So, tune in and join us on this exciting adventure as we explore the world of business together.
DIY for Business podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed are advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard Blank owns a call center in Costa Rica and he shares some fantastic sales techniques that work for his team and can also work for all people to improve their communication skills. If he can teach a team of phone sales professionals how to sell in a new language, he can help all of us become more effective at listening and carrying on purposeful conversations. He also gets into when the timing is right for your organization to use a call center versus hiring phone sales people. Great conversation that needs to be heard in December 2022.
Russ Catanach is an entrepreneur, marketer, and audio producer. He has produced countless hours of audio, consulted hundreds of companies, and founded a thriving entertainment and event production company. Russ started his career behind the scenes and behind the microphone of major market radio stations working with PBS, Clear Channel, and CBS. He currently hosts and produces three successful podcasts that highlight his audio production skills, sense of humor, and business intelligence. For the last 13 years, he has consulted small and medium-sized businesses throughout Northern California while developing database-driven marketing automation systems. As founder and CEO of Fog City Entertainment, Inc., he led a team that produced over 300 events annually for clients, including The Clorox Company, Major League Baseball, Yahoo, Google, and several major hotel groups. He has been on stage with acts including Penn & Teller, in the studio with Ryan Seacrest, and has interviewed hundreds of guests for broadcast and podcast. In addition to his professional background, he won second place in a stand-up comedy competition, won awards for acting and technical theater production, and is a trained improviser.
Greg Louie has been a business owner and radio personality for over three decades. Greg has founded and managed five companies that include a marketing company for the service, auto, and medical industries. He also started a chain of golf retail shops building custom-fit golf clubs, an international golf radio show, and a marketing consulting firm in the technology space, which led to a media company. Greg has had success in growing his companies to expand both nationally and with his radio show international. Greg’s experience as a radio personality combined with running two marketing businesses and a chain of retail locations has provided the perfect path to currently partnering in creating Sellory Media, producers of DIY for Business, and The Safe Bet podcasts.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #diyforbusiness
https://youtu.be/LxQRoMcYJk0
Wondering how to give your kids a head start when it comes to problem-solving? Curious Kidzz brings you a range of robotics and coding kits that encourage creativity, curiosity and innovation in your children.
The construction technology awards' elite winners and shortlist may be reached at CTF, the region's first, largest, and best ConTech event, which is now held in partnership with the property technology festival to connect the entire value chain and better how technology is scaled across disciplines. Visit here for more information on this fantastic opportunity to attend the Largest Real Estate Events In UAE. Register Now!
https://ctf-uae.com
Top rated for Professional & Cleanest Nail Spa, SNS, Gel, Acrylic Manicure, Fantastic Pedicure, Waxing, Facial, Massage with largest nail color selection.
Secrets to properly introduce yourself on the phone. Stand Out Get Noticed podcast (The C Method Episode 283) guest Richard Blank Costa Rica's Call Center.
Christina Canters: Prospecting, you. Can we role play this? I would love to. Let's role play this. So can I, I'm gonna pretend that I'm the secretary. Right. And did I hear you say before that you say the company name better than how we would say it? How's
Richard Blank: the C method doing today? ? Yeah, let's reaction , you know?
Christina Canters: Um, let's play this.
Okay, so I'm gonna be the secretary and then I'm gonna put you through to me, Christina, and I wanna hear how, what's
Richard Blank: your secretary's name, who you're gonna be in Charact.
Christina Canters: Uh, let's make my secretary Aaron, my husband .
Richard Blank: I love it. There you go. Are you gonna use a gr voice when you answer the phone? Being
Christina Canters: character?
He's very friendly, but I'll make, try to make my voice deeper. There you go. Okay, so ring, ring, ring, ring. Hello, the same method. This is Aaron speaking.
Richard Blank: Hey Aaron. How's the SEA Method doing today?
Christina Canters: Oh, you know, ticking along. That's what he would say, .
Richard Blank: Well, that sounds good to me. My name is Richard Blank, and I'd like to see if I might be able to speak with Christina for a minute,
Christina Canters: please.
Uh, can I ask what the
call's
Richard Blank: regarding? Absolutely, Aaron. The reason for this phone call is that I'm in Costa Rica. I got an amazing call center. I collect pinball machines In excess is my favorite band in Australia, and I just would like to touch base with it for 30 seconds to properly introduce myself.
Christina Canters: Oh wow. What kind of pinball machines
Richard Blank: do you have? Oh my goodness gracious. My oldest is a 1976 Ballet's Freedom. I got 13 of. One man's trash is another man's treasure. And I'm so glad, Erin, that you brought that up. I tell you what, when you ever come and visit in Costa Rica, we'll do a pinball marathon.
How does that sound?
Christina Canters: That sounds absolutely fantastic. I love, I love me bit of vintage, uh, gaming. Uh, alright. I'll put you through to Christina.
Richard Blank: She should be available Before you transf me or I just wanna let you know that you did an excellent job and when I speak to Christina, I'm gonna let her know that.
Christina Canters: Thank you. That means our, our marriage is strong, man. Still strong. . I'll transfer her through. Excellent. Then ring, ring, ring, ring. Uh, hello, Christina
Richard Blank: speaking. Hey Christine, this is Richard Blake. I just gotta let you know that Erin is probably the greatest employee that I've ever spoken to. You should be very proud working.
Christina Canters: Ah, thanks Richard. Um, can I ask her
Richard Blank: what the call's about? Well, absolutely. He was kind enough to transfer. My name is Richard Blank. I'm with Costa Rica's call center, and I just wanted to touch base and introduce myself. Let you know I got a great call center in Central America. I collect pinball machines in excess is my favorite band.
And I just wanted to share some of our services with you to see if this is something that you may be interested in.
Christina Canters: Awesome. All right. Pause, role play. Big round of applause, Richard .
Richard Blank: But check it out. When I call your company back and I speak to your amazing husband, you know he is gonna remember me and he's also going to thank me for saying that to you and in writing.
And then he might also tell me your direct extens. In anniversary or promotion, something of your company culture that may move the ball forward a bit. And those are the sort of things, my friend, that we just paid it forward. And as you can see, your husband actually gave me the pass, the pitch. So rock on.
I got you. .
Christina Canters: Can I, okay. So can I summarize what I believe you. Yes ma'am. So firstly, you said you asked how the company was going and you said the C method name. With so much joy and excitement that I got excited just hearing, you know, what my company was up to. So that was one thing. Yeah. The second thing you used Aaron's name, you said, hi Aaron, how are you doing?
You know, how are you doing? Um, which I believe builds that rapport cause people also love hearing their own names. You also mentioned a couple of interesting facts about yourself that I wouldn't have expected on an initial call. Exactly. So you said you've got a pinball collection and that in excess is your favorite band.
Why do you do that? And is that random and weird?
Richard Blank: No, because I'm extremely proud of in excess and everybody in the world should listen to them. Um, why? Because if not, I'm gonna sound like everybody. And you're gonna hang up on me and it's gonna put a bad taste in your mouth. And yes, you don't need my pinball machines and I'm sure you love inaccessible.
What's that have to do with the C method? It's got a lot to do with the C method. Everything's got to do with everything.
Influence People Over The Phone With These Powerful Communication Techniques – with Richard Blank Costa Rica's Call Center [The C Method podcast Episode 283]
The C Method podcast guest Richard Blank Costa Rica's Call Center.
The C Method podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Christina Canters discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading and INXS.
The C Method provides public speaking and communication skills training for high performing professionals.As a manager and leader, your ability to speak up, present with confidence and communicate well is key to career success.You may be highly skilled, intelligent and work harder than anyone, but if you can’t articulate your ideas clearly, engage your team or influence others to take action, it will hold you back from getting the promotions, opportunities, and recognition you deserve. Listen to the 'Stand Out Get Noticed' podcast. Now at 2 million+ downloads! Discover how to develop a success mindset, speak with confidence, articulate yourself clearly and build strong relationships for more influence and impact in the workplace. Topics include: public speaking, mindset, social skills, overcoming fear, workplace communication, relationships and leadership.
Have you ever wanted to have more influence over the phone?
My guest this week is Richard Blank, CEO of Costa Rica’s Call Centre. He is a master of the cold call, and has trained over 10,000 telemarketers to improve their communication techniques over the phone.Richard is here to share his powerful techniques for improving your ability to lead and influence in conversation – and some of them are much simpler than you think!This will benefit you if you want to build better relationships and be more persuasive with your team, senior managers and clients.
“I love to allow people to feel more comfortable with me, to become more engaged in a conversation. This is not a lecture, and I’m not just checking off boxes and interrogating you. It’s a conversation. And it’s I mean, I don’t learn anything new when I speak. I love hearing what other people have to say to see what I have in common.”
This is Richard Blank’s story…
My name is Richard Blank and I’m the CEO of Costa Rica’s Call Center. I’m skilled in reading phonetic micro expressions and use this to my advantage when speaking with people, especially over the phone.
I’ve found that by using someone’s name, asking how their company is doing, and sharing interesting facts about myself, I’m able to build rapport and influence the person I’m speaking with. This has been beneficial in both my personal and professional life.
In this episode, you will discover:
Phonetics is the purest form of communication, the sound of speech, not the semantics or even the tone.
The tone of voice should always be positive and empathetic.
0 seconds to 2 minutes is the best time to gauge a person.
How to gauge someone. They discuss some of the techniques they use to do it.
Richard believes in open-ended questions and specific name drops.
He also believes in the art of speech and meeting minutes to avoid conflict.
Richard’s advice to people is to be authentic.
When he was in his 20s, he tried to change his personality for a job interview, but he realised it was not going to work for him. Now he allows people to grow naturally.
He believes that people that feel seen, they feel heard, and they feel like they matter through the way that they communicate with others.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/Wl_tS1ielGg
https://youtu.be/fE6Ufvn-1Nc
https://youtu.be/NWxjuBEkzMI
https://youtu.be/R2GTKLTPkiA
https://youtu.be/M-x7nAeWBxw
https://youtu.be/aX85iiUrR88
https://thecmethod.com/podcast/standoutgetnoticed/influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank-ceo-of-costa-ricas-call-centre-episode-283/
https://open.spotify.com/episode/0JaJIUI4BKQ7mhAmW4b8To?si=5cc254ba7af14830
https://player.fm/series/2694716/346501897
https://podtail.com/podcast/stand-out-get-noticed-by-the-c-method-business-com/283-influence-people-over-the-phone-with-these-pow/
https://www.stitcher.com/show/stand-out-get-noticed/episode/283-influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank-208353649
https://podknife.com/episodes/283-influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank
https://getpodcast.com/es/podcast/stand-out-get-noticed/283-influence-people-over-the-phone-with-these-powerful-communication-_1ba52e93a1
https://podcasts.apple.com/pe/podcast/283-influence-people-over-the-phone-with-these/id984946507?i=1000585579846
https://deezer.page.link/pPgVrtZwEi988y6H6
https://chartable.com/podcasts/stand-out-get-noticed-by-the-c-method-business-communication-skills-confidence-public-speaking/episodes/127787912-283-influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank
https://podcasts.google.com/feed/aHR0cHM6Ly9hdWRpb2Jvb20uY29tL2NoYW5uZWxzLzQ0MjAzODAucnNz/episode/aHR0cHM6Ly90aGVjbWV0aG9kLmNvbS8_cG9zdF90eXBlPXBvZGNhc3QmcD0yNTM5Mg?sa=X&ved=0CAUQkfYCahcKEwjoi-a949v7AhUAAAAAHQAAAAAQAQ
https://pdcstly.com/en/episod/283-influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank/17826865
https://poddtoppen.se/podcast/984946507/stand-out-get-noticed/283-influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank
You're looking to gain 30 seconds for a pass to pitch a sale. Stand Out Get Noticed podcast guest Richard Blank Costa Rica's Call Center.[The C Method podcast Episode 283]
Christina Canters: So, Richard, can we take a step back? You mentioned earlier that when you say, when you're wanting to gauge someone, so when we bring it right back, you know, let's say like we're for someone who's in the workplace, they're working with a team, or maybe they're speaking to a, a high level manager, um, or a client, let's say yes.
What, why? Why are these techniques useful in terms of gauging? So what are we actually gauging with the other person and how does that then benefit us or benefit the relationship?
Richard Blank: Fantastic. Christina, you're really gaging positive or negative reinforcements, and since if it's someone you've known for a long time, you know if he gets you, but if it's someone you don't know and you can't see them, I don't know if you're nodding, taking notes or with me.
And so a lot of the times in the beginning, it's a very delicate area. To where you should listen twice and you speak. There's a very good time by asking open-ended questions that people will tell you what they're looking for. So you could have been way off. And also there's an attention span. And so I believe by doing specific name drops, it's more towards transitional sentencing or tie downs, and every sentence has personal pronouns like a your or an R.
So these are trigger words. Every sentence where I can just bring you in, bring you in, and then knock it in for the close. And so, um, I always believe in military alphabet because there's a lot of the times things are misspelled or mispronounced, and the last thing you want is an email bouncing back.
And these individuals, it's very time sensitive. So if you think that you're getting 10 minutes, you're, you're sadly mistaken, my friend. You're looking to gain 30 seconds for a pass to pitch. And you're not pitching for 10 minutes, you're doing ten one minute pitches like a boxer and around, because this is like, when we're nothing, things
Christina Canters: can adjust.
Yeah. So this is like when, so, so let's say we're having a phone call with someone and I mean, this could even be face to face right? As well. Yes. So, so, so what I'm hearing is that, um, we have a very short amount of time to influence. On the phone or face to face. So we need to be constantly keeping an ear out and gauging what their reaction is to us so that we can keep adapting.
Our style of communication is
Richard Blank: that, but my friend, we're not looking to do a cold call close every time you and I, for an example, we had to communicate multiple times because of scheduling conflicts. It wasn't anything bad, but life happens and you and I were professional. We communicated in real. And we are extremely flexible for convenience, and I think that was wonderful prior to jumping on this podcast today.
And that's not even a sale. It's just because you and I wanna work together and have an episode together. But I, I think if people are able to gauge boundaries, and maybe somebody would like to review your credentials before a contract, or maybe what you and I could have done today is move forward three or four paces and then tomorrow.
We can always pick up where we left off. And how about this one? Unless there is a major sense of urgency, give somebody the luxury of time, allow them the ponder, sleep on it, write a draft, and maybe not send it because the next day you might even make more progress that way. Then you would if you felt like you needed to force somebody's.
on a previous conversation. And so, um, I, I always believe that if you start something, it could always grow and you should never compare it to stuff you've done in the past. And each, each individual, it's almost like a riddle. And you know, how about this? I'd rather collect a million dimes than just gimme $100 bill.
And so things can be chipped. Masterpieces can be molded and worked on. And some of your best relationships, and you know this well, have been over a decade and these things are five minute conversations, the two hour lunches, and that's the way I look at an individual. You, you and I, my friend, don't know what's happening outside the office.
There might be something distracting them or influencing their decision, so give them the benefit of the doubt. Give them two or three different types of shoes to fit in. And then you'll know how to walk with them. Christine? Yeah.
Christina Canters: Do you have an example, Richard, of like a personal example of where you had to chip away at, you know, you know, collect the dimes as you say, in order to get that final end result that you wanted?
Richard Blank: Sure, and I was actually able to give myself major momentum in the beginning. Two things I did. When I like to prospect companies, I use my anonymity to my advantage. Not for the whole call, cuz that's shady, but my first impression is not to ask for your boss or to, you know, trip up on my intro. Usually I like to do a company name spike and I'll ask how the company is doing, so at least it sounds like a mystery shopper.
I've been there before and it really reduces any sort of defense from a gatekeeper or a filter.
Influence People Over The Phone With These Powerful Communication Techniques – with Richard Blank Costa Rica's Call Center [The C Method podcast Episode 283]
The C Method podcast guest Richard Blank Costa Rica's Call Center.
The C Method podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Christina Canters discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading and INXS.
The C Method provides public speaking and communication skills training for high performing professionals.As a manager and leader, your ability to speak up, present with confidence and communicate well is key to career success.You may be highly skilled, intelligent and work harder than anyone, but if you can’t articulate your ideas clearly, engage your team or influence others to take action, it will hold you back from getting the promotions, opportunities, and recognition you deserve. Listen to the 'Stand Out Get Noticed' podcast. Now at 2 million+ downloads! Discover how to develop a success mindset, speak with confidence, articulate yourself clearly and build strong relationships for more influence and impact in the workplace. Topics include: public speaking, mindset, social skills, overcoming fear, workplace communication, relationships and leadership.
Have you ever wanted to have more influence over the phone?
My guest this week is Richard Blank, CEO of Costa Rica’s Call Centre. He is a master of the cold call, and has trained over 10,000 telemarketers to improve their communication techniques over the phone.Richard is here to share his powerful techniques for improving your ability to lead and influence in conversation – and some of them are much simpler than you think!This will benefit you if you want to build better relationships and be more persuasive with your team, senior managers and clients.
“I love to allow people to feel more comfortable with me, to become more engaged in a conversation. This is not a lecture, and I’m not just checking off boxes and interrogating you. It’s a conversation. And it’s I mean, I don’t learn anything new when I speak. I love hearing what other people have to say to see what I have in common.”
This is Richard Blank’s story…
My name is Richard Blank and I’m the CEO of Costa Rica’s Call Center. I’m skilled in reading phonetic micro expressions and use this to my advantage when speaking with people, especially over the phone.
I’ve found that by using someone’s name, asking how their company is doing, and sharing interesting facts about myself, I’m able to build rapport and influence the person I’m speaking with. This has been beneficial in both my personal and professional life.
In this episode, you will discover:
Phonetics is the purest form of communication, the sound of speech, not the semantics or even the tone.
The tone of voice should always be positive and empathetic.
0 seconds to 2 minutes is the best time to gauge a person.
How to gauge someone. They discuss some of the techniques they use to do it.
Richard believes in open-ended questions and specific name drops.
He also believes in the art of speech and meeting minutes to avoid conflict.
Richard’s advice to people is to be authentic.
When he was in his 20s, he tried to change his personality for a job interview, but he realised it was not going to work for him. Now he allows people to grow naturally.
He believes that people that feel seen, they feel heard, and they feel like they matter through the way that they communicate with others.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/Wl_tS1ielGg
https://youtu.be/fE6Ufvn-1Nc
https://youtu.be/NWxjuBEkzMI
https://youtu.be/aX85iiUrR88
https://thecmethod.com/podcast/standoutgetnoticed/influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank-ceo-of-costa-ricas-call-centre-episode-283/
https://open.spotify.com/episode/0JaJIUI4BKQ7mhAmW4b8To?si=5cc254ba7af14830
https://player.fm/series/2694716/346501897
https://podtail.com/podcast/stand-out-get-noticed-by-the-c-method-business-com/283-influence-people-over-the-phone-with-these-pow/
https://www.stitcher.com/show/stand-out-get-noticed/episode/283-influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank-208353649
https://podknife.com/episodes/283-influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank
https://getpodcast.com/es/podcast/stand-out-get-noticed/283-influence-people-over-the-phone-with-these-powerful-communication-_1ba52e93a1
https://podcasts.apple.com/pe/podcast/283-influence-people-over-the-phone-with-these/id984946507?i=1000585579846
https://deezer.page.link/pPgVrtZwEi988y6H6
https://chartable.com/podcasts/stand-out-get-noticed-by-the-c-method-business-communication-skills-confidence-public-speaking/episodes/127787912-283-influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank
https://podcasts.google.com/feed/aHR0cHM6Ly9hdWRpb2Jvb20uY29tL2NoYW5uZWxzLzQ0MjAzODAucnNz/episode/aHR0cHM6Ly90aGVjbWV0aG9kLmNvbS8_cG9zdF90eXBlPXBvZGNhc3QmcD0yNTM5Mg?sa=X&ved=0CAUQkfYCahcKEwjoi-a949v7AhUAAAAAHQAAAAAQAQ
https://pdcstly.com/en/episod/283-influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank/17826865
https://poddtoppen.se/podcast/984946507/stand-out-get-noticed/283-influence-people-over-the-phone-with-these-powerful-communication-techniques-with-richard-blank
Custom made Richard from Philadelphia making it happen. Long shot sort of attitude. TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center.
Richard Blank: And I understand what it's like to be able to start a company
Janis Melillo: and, and that's exciting, I would think from the client's perspective that hires you, that you, as you mentioned, you know, you started building that foundation and, you know, it was a lot of hard work and, you know, saving and all of that. So it's not like you.
Took something over you took it under your wing wing to learn the business inside out. And that's why through all of that hard work, you have been that successful.
Richard Blank: Clients love that mom and pop. Custom made Richard from Philadelphia making it happen. Long shot sort of attitude. They, they like that sort of grit.
But then again, a lot of people that contact me are looking for our infrastructure. They might be working out of a smaller office or might not have a predictive dialer or server room or an IT support. Mm-hmm. or you know, a QA department or even myself. That's excellent. With script writing, rebuttals and role play.
So it's okay if someone's doing a pilot campaign or even a plug and play. As long as the metrics are there and there's realistic expectations, I'm really open minded for everything. But I guess really what the selling point is because you can compare apples. You and I really have passion for what we do, and it's very sincere, and I think when people hear this, it's, it's not sailing.
What we're really doing is it's not even convincing. All we're doing is just sharing how we love what we do and the fidelity behind it, and as long as I'm able to convey my story and my structure, I'm pretty much able to convert most of the calls that come in.
Janis Melillo: That is so true because I think I may have shared with you on one of our calls, You know, I, as you know, I run three podcasts, this mm-hmm.
this being one of them. And I, and I manage all three of them. And some people may think that crazy, but the bottom line is I have grown my VA business organically because I've wa of what I do, I love what I do, I have a passion for it. And that goes a long way. Like I am not. I would say I am not an expert.
However, I am an expert in what I know.
Richard Blank: I think you and I are givers. I think we like to share information first prior to any sort of contract. It's, it's not like trying a free piece of sesame chicken. You're actually giving a half a pie , and if someone wants, they can buy the second half of the pie. But, uh, I like doing things like that.
It really gives the clients a chance to get to know us, to read a lot about us. And so instead of repeating the same hours worth of descriptions, they. Through their own convenience, find out certain areas of questions they'd like to ask me. So it really saves you and I a ton of time by sharing these thoughts with people prior to any sort of phone call or contact,
Janis Melillo: right?
Because it to me, you know, we know obviously do, do, do at a click of a button. You know, stuff travels around the world and that really is wonderful. However, if you have that, really that genuine personal connection, That makes it that connection so much better. Like who wouldn't want to, for instance, contact you to find out more about what you do and how you operate?
I mean, that's fantastic, right? And who wouldn't want to hire me to be their va? Because I think when you take on a client, for instance, you are a representative of that. Sure. I take that very seriously. I, I'm, when a client hires me, I am a representative. Even though I'm working remotely, I am a representative of that person.
And that's something that I handle with kit gloves, as I'm sure that you do. Now I have a really, uh, another question and. Not sure what this is. I'm very intrigued.
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://youtu.be/tGyk9vWbgUc
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
INspired INsider Podcast welcomes guest Richard Blank Costa Rica's Call Center
Dr. Jeremy Weisz: What I've got. You care by every side between my eyes. Walk through the, came out better on the other side. See? Looks like a, You find the same. Right now I'm feeling like a hundred grand. You are listening to Inspired Insider with your host, Dr. Jeremy Wise. Dr. Jeremy Weiss here, founder inspired insider.com, where I talk with inspirational entrepreneurial leaders.
Dr. Jeremy Weisz: Today is no different. I have Richard blank of Costa Rica's call center. You can check it out. I'm gonna formally introduce Richard in a second. But Richard, I always like to talk about other episodes people should check out of the podcast. And because, uh, Richard is a pinball fanatic, we will definitely point out Roger Sharp.
Dr. Jeremy Weisz: Um, they call him the Babe Ruth of pinball. He called his shot in 1970. To, I guess pinball in the day was illegal and he made it legal somehow. So watch that. There was an episode on Drunk History of Roger Sharp. That's hilarious. Um, also because we're talking call centers in direct response, um, you know, I've had some direct response legends on the podcast.
Dr. Jeremy Weisz: You can check 'em out. Um, Ron Po. Peel, if anyone's heard this saying, But wait, there's more. He is an infomercial legend selling over $2 billion worth of stuff. Unfortunately, may rest in peace. He passed. But check that episode out. He was fantastic and Rick Sari as well was a great episode. Direct response.
Dr. Jeremy Weisz: He helped Santa Care toothbrush and George Foreman Grill with their infomercials and juice Man Juicer and so many other legendary companies. So check that episode out as well. This episode is brought to you by Rise 25 and it rise 25. We all businesses give to and connect to their Dream 100 relationships.
Dr. Jeremy Weisz: How do we do that? We help you run your podcast. You know, for me, Richard, the number one thing in my life is relationships. I'm always looking at ways to give to my best relationships, and I've found no better way to do that than to profile the people and companies I most admire over the past decade and have them on and shout from the rooftops what they're working on, what they're doing.
Dr. Jeremy Weisz: So if you've thought about podcasting, you should, uh, if you have questions, go to Rise 20 five.com or email. At Support Rise 20 five.com and Richard Blank is a CEO of Costa Rica's call center. His journey in the call center space is filled with a lot of twist and turns, and I know Richard, for you, when you were 27 years old, you relocated to Costa Rica and you started training employees from a larger call centers in San Jose.
Dr. Jeremy Weisz: You've shared your knowledge and trained over 10,000. Bilingual telemarketers, and I know, um, people could check out Costa Rica's call center.com, where they have a variety of services we're gonna dig into, um, like customer care, telesales, lead generation, appointment setting, and much more. And Richard, thanks for joining me.
Richard Blank: So happy to be here today. Jeremy, thank you so much for having a guest in podcast.
Dr. Jeremy Weisz: I'm excited because there's so much stuff we wanna talk about gamification of culture, um, expat moving there, some of the challenges of call centers, training, soft skills. But I wanted to start off with people of misconceptions.
Dr. Jeremy Weisz: Of call centers, right? They picture is just like a churn and burn calling people. What are some of the misconceptions that you come across in the call spanner call center space?
Richard Blank: Well, the first thing is my friend, they say that I call them during dinner, and we don't have any campaigns that do that. But, uh, it's pretty much what you've seen in Hollywood from Glen Gary, Glen Ross Boiler room, and of course the Wolf of Wall Street.
Richard Blank: You see these environments where it's fast paced aggression and they're selling stock well. Not every single environment has those sort of verticals. In fact, at my call center, most of our campaigns revolve around inbound support, outbound lead generation and appointment setting. So there's a certain level of assertiveness, not aggressiveness in regards to the campaigns that we accept in work with at the center who's not a fit.
Inspired Insider Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dr. Jeremy Weisz discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
INspiredINsider.com Show features interviews with successful and inspirational entrepreneurs, authors, and visionary leaders.The interviews reveal deeply personal stories and explore the tough journey of Big Challenges or Big Mistakes that the inspirational leaders overcame to achieve success. Have You Ever Hit a Wall in Business or Life?
Dr. Jeremy Weisz is the Founder of InspiredInsider.com & CEO of Rise25.com He has been featuring top entrepreneurs with video interviews since 2010 that include founders/CEO’s of P90X, Atari, Einstein Bagels, Mattel, the Orlando Magic, Rx Bars and many more on InspiredInsider. He was senior producer for 6 years at one of the early top business podcasts helping to put systems in place and to run some of the behind the scenes operations.He continues to run his own chiropractic & massage facility in downtown Chicago and is founder of a nutritional supplement business.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/wxjdupp_RpA
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://www.inspiredinsider.com/richard-blank-interview/
https://www.iheart.com/podcast/263-inspired-insider-wi-29650573/episode/improving-your-customer-support-with-richard-99381742/
https://player.fm/series/inspired-insider-podcast/improving-your-customer-support-with-richard-blank-of-costa-ricas-call-center
https://www.deezer.com/en/show/38477
https://podcastaddict.com/podcast/2939630
https://podcasts.apple.com/us/podcast/improving-your-customer-support-with-richard-blank/id729464589?i=1000569868046
I will let you know how much I love dogs on a telemarketing call. Positive Talk Radio guest Richard Blank Costa Rica's Call Center
I was just thinking to myself, my first job was not in a call center, but I worked for a, uh, insurance guy. Okay. And he wanted me to call for expiration dates. Sure. And I still remember the, the, uh, um, script that I had that. Hi, my name is Kevin McDonald and I'm calling on behalf of Don Kramer. You're a local farmer's insurance agent.
And we would like to know when your, uh, when your, um, policy is going to expire next time so that we can give you a competitive quote. Can you gimme a date when that's gonna. And, uh, and it was, you know, it was fun. I didn't get hung up on a lot, uh, because, you know, if you're, I think if you're engaging and, and you've got a smile in your voice, people are willing to listen to you.
Have you, is that been your experience? Is that what you teach? No, absolutely. But off the bat, if I could just do a quick QA on what you just gave me, there is your example. First and foremost, you're using a lot of trigger words there to keep their attention. I like how you're playing on the pronouns.
You're definitely changing. Certain speed a little bit to capture their attention. I like how you gave yourself the name drop. It was very clear. And so besides even the potential client responding to you yet, obviously I can tell by your tone that the call is nonthreatening. And it seemed to be in very good faith.
So, uh, that sort of training that you went through, I think is fantastic. I think you have a structured phone call now talking about smiling on the phone. Sure. Certain people could do things like that. And I also believe in illustrators where your body, there's a congruence, where your audio is matching the visual, where your body could be expressive.
When you're speaking, I really, really encourage. Um, tie down and rebuttal questions where you could see if something makes sense or sounds good. Right? A lot of the times on the phone you'll hear a dog in the background because people were working from home. Kevin, so inadvertently and passive aggressively.
I'd like to use the me too technique. I'll let you know how much I love dogs. I'll follow it up with a question by asking you the dog's name and then you'll put the dog outside. You'll come back and I'll anchor you in regards to talking about your dog. Usually you'll ask my name again. I'll give a buffer boomerang technique by saying, Hey Kevin, that's an excellent question.
My name is Richard blank. So at least I'll repeat it to show active listening and send it back to you in a positive. And so these are sort of structures that once you see it, you don't unsee it three weeks. It becomes habit. You're not being slick and clever. You're just being tructure. And there is this way to manipulate a conversation in order to match somebody's rate and pitch to see if they have a spike or a dip as a tell sign to ask them a question.
And I also believe in studying people's answering speeds because that is something that's subconscious. You can always manipulate your tone rate and pitch. And my suggestion in which you have in abundance, your pitch should, or your tone should always be consistent and it should be confident. And em, You usually mirror image somebody's rate and their pitch to see if they have a question.
And I also believe in stacking open ended questions. Like I could describe all the three or four things my company does, or the insurance company that you represented does, but I'd like to not do desert pitching Kevin, because a lot of people just do four, five minute runs. When you do desert pitching, there's no Oasis.
You gotta let the people drink and rest for a minute. So anytime you give a list of something, you should almost serve it like a dessert tray where you show it, wait for a positive reinforcement. And then at the end you could say, Hey, Kevin, I'm sure you like, at least. So at least you're raking it. And then throughout the conversation, you could almost say, Hey, since you still have me on the phone at the conclusion of the call, you did mention, you're like, Hey, what about B, C or D?
You said you like D again, I just raped you. I love repeating information in military alphabet because Memorial day just happened. We all know someone that's served and we're extremely. Of the United States military. And then finally, if I may make a huge suggestion that if there is a gatekeeper or an assistant of yours, and I get transferred to you, when I'm speaking to this individual, I'm gonna give the gift of a positive escalation.
I'm gonna let you know how amazing your assistant was. I'm gonna do it verbally. And then when I write you an email, I'm gonna mention it written. So when I happen to call your company back in this individual answers, they're gonna say Richard, in the last five years, I've been here. You're the first person I ever wrote about me.
So obviously this Richard circle is gonna add some sort of momentum and show. Very good faith prior to any sort of contracts. Good.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/i6Yd-cWHEhc
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
Ready to try your hand at online slots? Check out our guide on how to win online slots, with tips on choosing the right game, setting a budget, and more! Mikeblaber is the one to beat, being a fantastic platform for the online slot game in Indonesia. https://mikeblaber.org/
Water parks are a fantastic way to have fun while also beating the heat. In the UAE, there are numerous water parks with various slides, water sports, and other activities.
Dave Lorenzo: Biggest takeaway from my time in Costa Rica related to the people was that. And my, my friends here in Miami are gonna kill me for saying this, but it is the God's honest truth. People in Costa Rica speak better English than the people in Miami . It's just the facts. I'm not, I'm not saying anything.
That's, that's not true. The people in Costa Rica are extremely well educated. I, the healthcare system is excellent, correct for people who retire there, the healthcare is fantastic.
Richard Blank: Absolutely. There's a lot of medical tourism, and I believe you are mentioning to having more of a neutral tone. in regards to some other Latino countries.
So yes, we've been known to have a certain sort of accent that could be more relatable compared to let's say offshoring in India, where the Philippines, where it's more noticeable. But as I say before, Spanish, it will be the most spoken language in the United States, if not today, very soon. So the fact that these agents here, as you say are.
Structured and disciplined and they show the cognitive skills to become bilingual, which takes a lot of work. I get these individuals that are walking through the door already showing me something. And so what I try to do, and I think you'll agree with this, cuz you've been here. I will focus on not just their grammar, but more their vocabulary.
We look in thesaurus so we can choose certain words that would be more appropriate for a phone call or for customer support. So we can do a first call re. Because just by saying the word help, Dave, you know, this, that could open up so many rabbit holes, it's better to say assist, lend a hand or guide somebody.
And so under my direction, that's where I take this delicate second language of theirs and use our experience being an Anglosaxon and growing up in the United States and giving them the ability to be able to communicate more properly with the sort of clients that we have in the United States.
Inside BS Show has accepted my invitation to join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dave Lorenzo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/nYuKleFQ1H8
https://getinsidebs.com/how-to-build-a-world-class-call-center-richard-blank-show-95/
https://player.fm/series/inside-bs-with-dave-lorenzo/how-to-build-a-world-class-call-center-richard-blank-show-95
https://www.listennotes.com/podcasts/inside-bs-with/how-to-build-a-world-class-y0jPVSM64FX/
https://podcasts.apple.com/nl/podcast/how-to-build-a-world-class-call-center-richard-blank-show-95/id1506769228?i=1000567719961
https://www.audible.com/pd/How-to-Build-a-World-Class-Call-Center-Richard-Blank-Show-95-Podcast/B0B54HPXGK?ref=a_pd_Inside_c1_lAsin_1_7
https://open.spotify.com/episode/0lGBT4kd7026zRzP3C8mlu
https://tunein.com/podcasts/Business--Economics-Podcasts/Inside-BS-with-Dave-Lorenzo-p1258770/?topicId=173106229
https://www.ivoox.com/en/how-to-build-a-world-class-call-center-audios-mp3_rf_88970286_1.html
ボニー&クライドロッド、ラット&ライドロカビリーフェスティバルは、ビクトリアオーストラリアのタトゥーラで開催されました、私が望む最初の投票率はそれほど多くはありませんでしたが、約150台の車と3000人がゲートを通り抜けたので、その週末にたくさんあったことを考えると大丈夫でした。
私は個人的には、それは車といくつかのバイクの素晴らしい様々なとよく組織されていると思った、会場は目的に完璧です、バンドとエルビスのなりすましの方法でライブエンターテイメントがあった、私は間違いなく来年戻って行くだろう、主催者におめでとうございます、あなたは素晴らしい最初のショーを置く素晴らしい仕事をしました。
The Bonnie and Clyde Rods, Rats and Rides Rockabilly festival was held at Tatura in Victoria Australia, The turnout for the first of which I hope is many was not huge but with approximately 150 vehicles and 3000 people through the gates it was alright considering there was a lot on that weekend.
I personally thought it was well organised with a fantastic variety of cars and some bikes, the Venue is perfect for the purpose, there was live entertainment in the way of bands and an Elvis impersonator, I will definitely be going back next year, congratulations to the organisers, did a great job of putting on an excellent first show.
Community First Mortgage is located in Thousand Oaks and has been offering fantastic rates since 1986. Whether you need a home loan for a purchase or a refinance it’s important to work with a mortgage company who has seen it all. Community First Mortgage has helped thousands of homeowners purchase a home over the years and assisted many of the same homeowner’s with a home loan refinance. Call at 805-379-1850 for more information about home loans in Thousand Oaks or visit our website.
Community First Mortgage
4165 E. Thousand Oaks Blvd. Suite 350, Westlake Village, CA 91362
805-379-1850
My Official Website:- https://communityfirstmortgage.com/
Google Plus Listing:- https://www.google.com/maps?cid=7016966819913700283
Our Other Links:-
home loans Thousand Oaks:- https://communityfirstmortgage.com/home-loans-in-thousand-oaks/
home loan:- https://communityfirstmortgage.com/home-loans-in-westlake-village/
loan officer Westlake Village:- https://communityfirstmortgage.com/loan-officers-in-westlake-village/
first time home buyer Westlake:- https://communityfirstmortgage.com/first-time-homebuyer-westlake-village/
home loans Ventura County:- https://communityfirstmortgage.com/home-loan-ventura-county/
loan officer Thousand Oaks:- https://communityfirstmortgage.com/loan-officers-in-thousand-oaks/
fha loans Thousand Oaks:- https://communityfirstmortgage.com/fha-loans-in-thousand-oaks/
first time home buyer Thousand Oaks:- https://communityfirstmortgage.com/first-time-homebuyer-in-thousand-oaks/
first time home buyer Ventura:- https://communityfirstmortgage.com/first-time-home-buyer-in-ventura-county/
va loans Ventura:- https://communityfirstmortgage.com/va-loans-ventura/
mortgage broker Thousand Oaks:- https://communityfirstmortgage.com/mortgage-broker-services-in-thousand-oaks/
Service We Offer:-
Financial Service
Refinance Service
Loan Service
home loan
fha loan
va loan
refinance home
Follow Us On:-
Facebook:- https://www.facebook.com/Community1stMortgage/
Twitter:- https://twitter.com/Communi49986412
Pinterest:- https://www.pinterest.com/CommunityFirstMortgage/
Instagram:- https://www.instagram.com/communityfirstmortgageca/
You won't believe what our research discovered?
https://nobullbamboo.com/
WHAT YOU'LL LOVE: Our foil and plastic wrap organizer incorporates a unique stainless steel rod and buckle dispensing system while most others simply have empty slots. So you can throw your roll in the hole and hope for the best or choose our superior dispensing system for about the same price. When you compare kitchen organizer systems you'll find it's simply a no brainer but don't just take our word, see the video and judge for yourself.
ADVANTAGES: Can you believe that most dispensing systems being sold today use nothing more than an empty slot to hold your plastic wrap and foil products which increases the chances of rolls backlashing due to lack of tension on the roll as do the odds of rolls becoming slightly misaligned and creating problems you simply don't need or have the time to deal with.
COMPATIBILITY: Our 3 drawer plastic storage organizer allows you to adjust each slot for rolls between 6"-14" by simply sliding the buckle in or out and since each buckle is also tapered it's designed to snugly fit rolls with different diameters. You also get bidirectional cutters which provide the perfect cutting experience while also eliminating cut and hurt fingers.
GRAND OPENING: This is one of the kitchen gadgets best sellers 2022 being sold for around the same price as units with just empty slots. You may know them as saran wrap dispenser with cutter, plastic wrap dispenser with cutter or an organization and storage system but no matter what you call it they make a fantastic choice for any home.
GIFT IDEA: Our aluminum foil and kitchen wrap organizer is a great gift idea that will last for years for Mother’s Day, Housewarming Parties, Birthdays and Christmas that any food lover or busy Mom would love to have. So if you are tired of the same old gift for Mom how about this unique plastic and aluminum foil dispenser with cutter gift idea that will leave a lasting impression and smile on her face. Finally a Kitchen Organization and Storage Dispenser That Really Works.
Our kitchen organization system uses a unique stainless steel rod and buckle system that gives you what you're looking for, ease of use and compatibility with all types of saran wrap, tin foil and wax paper products. To celebrate and promote it's release for a limited time get 25% off.
YouTube Video: https://youtu.be/5KD6L5Yl3yY