Six-Figure Speaker Spotlight Episode 53. Kelley O'Hara interviews telesales linguist Richard Blank
Six-Figure Speaker SpotlightSpeakerTunity Speaker Relations & Business Development Director and Six-Figure Speaker Spotlight podcast host, Kelley O'Hara is an expert in helping entrepreneurs, business leaders, coaches, speakers, authors, and messengers connect with their target audience and find more speaking opportunities to grow their business and build their personal brand. Kelley mentors established and emerging speakers to leverage SpeakerTunity's resources to increase their visibility and reach more stages. She is a highly experienced marketing and business development executive with a background in entrepreneurship, skilled in sponsorship acquisition and high-profile alignment. She partners with strategic companies to integrate SpeakerTunity's products into their communities and creates mutually beneficial partnerships. Her mission is to help her clients find and secure more speaking opportunities to attract new clients, establish their authority, and expand their reach, by utilizing SpeakerTunity's vast resources including directories, speaker one-sheets, and concierge booking resources. Our 20 to 25-minute podcast shares amazing founder stories who reveal the smartest strategies for scaling TODAY.
Your host, Kelley O'Hara, talks with the President and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. At the age of 27, Richard took a leap of faith that would forever change his trajectory. Moving to Costa Rica, he brought with him an entrepreneurial spirit and a passion for communication. His journey began with a temporary teaching position, but he could adapt and embrace the local culture that truly set the stage for his future success.
Richard's early days in San Jose were filled with challenges, from navigating a new country to understanding the nuances of local business practices. However, his fluency in Spanish and his willingness to learn from the ground up provided him with a unique advantage. He didn't just observe from a distance; he immersed himself in the community, learning from every interaction and building a support network that would become invaluable.
Transformation Utilizing Innovative Strategies. Richard's ascent to CEO was unconventional. He bypassed the traditional corporate ladder, moving directly from an entry-level position to ownership. This path allowed him to maintain a pure and untainted approach to business, one that emphasized empathy and a genuine connection with his team. Under Richard's leadership, Costa Rica's Call Center has thrived by challenging industry norms. He attributes much of the company's success to a culture that values each individual's contribution. By recognizing and celebrating the achievements of his team members, Richard has fostered an environment where motivation and morale soar.
https://youtu.be/OIEMLqKh29E
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Six-Figure Speaker Spotlight, Kelley OHara ,Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
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The Money Mindset Mentoring Podcast by Steve Hamoen. Call Centre interactions with CEO Richard Blank
The Best interviews on Money Health Family and Wealth
In this episode, Richard Blank shares his journey to Costa Rica and the development of his call center business. He discusses the significance of delegation, internal growth, and the balance between people, clients, and technology. Richard emphasizes ROI, training, and authentic interactions, offering insights on maintaining productivity and long-term client relationships.
Delegating tasks and fostering internal growth are essential for gaining respect and building a cohesive team.
Authentic communication and respectful treatment of all team members, including gatekeepers, can significantly enhance client relationships and business success.
Employing strategic vocabulary and soft skills in call center interactions can lead to higher conversion rates and long-term client retention.
(0:00) Introduction of Richard Blank
(0:32) Richard Blank's background and journey to Costa Rica
(2:12) Building the business and team at Costa Rica's call center
(6:04) Importance of delegation and internal growth
(7:09) People, clients, and technology in business
(10:37) The importance of return on investment in call centers
(12:12) The role of training in the organization
(15:00) Company name spike and buffer boomerang techniques
(20:00) Authentic interactions and the value of gatekeepers
(25:00) Maintaining productivity and long-term client relationships
https://youtu.be/9i-gZfaZ3HY
https://youtu.be/R35k1hBthk4
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
The Money Mindset Mentoring Podcast, Steve Hamoen, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
The Money Mindset Mentoring Podcast by Steve Hamoen. Call Centre interactions with CEO Richard Blank
The Best interviews on Money Health Family and Wealth
In this episode, Richard Blank shares his journey to Costa Rica and the development of his call center business. He discusses the significance of delegation, internal growth, and the balance between people, clients, and technology. Richard emphasizes ROI, training, and authentic interactions, offering insights on maintaining productivity and long-term client relationships.
Delegating tasks and fostering internal growth are essential for gaining respect and building a cohesive team.
Authentic communication and respectful treatment of all team members, including gatekeepers, can significantly enhance client relationships and business success.
Employing strategic vocabulary and soft skills in call center interactions can lead to higher conversion rates and long-term client retention.
(0:00) Introduction of Richard Blank
(0:32) Richard Blank's background and journey to Costa Rica
(2:12) Building the business and team at Costa Rica's call center
(6:04) Importance of delegation and internal growth
(7:09) People, clients, and technology in business
(10:37) The importance of return on investment in call centers
(12:12) The role of training in the organization
(15:00) Company name spike and buffer boomerang techniques
(20:00) Authentic interactions and the value of gatekeepers
(25:00) Maintaining productivity and long-term client relationships
https://youtu.be/9i-gZfaZ3HY
https://youtu.be/R35k1hBthk4
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
The Money Mindset Mentoring Podcast, Steve Hamoen, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
The Money Mindset Mentoring Podcast by Steve Hamoen. Call Centre interactions with CEO Richard Blank
The Best interviews on Money Health Family and Wealth
In this episode, Richard Blank shares his journey to Costa Rica and the development of his call center business. He discusses the significance of delegation, internal growth, and the balance between people, clients, and technology. Richard emphasizes ROI, training, and authentic interactions, offering insights on maintaining productivity and long-term client relationships.
Delegating tasks and fostering internal growth are essential for gaining respect and building a cohesive team.
Authentic communication and respectful treatment of all team members, including gatekeepers, can significantly enhance client relationships and business success.
Employing strategic vocabulary and soft skills in call center interactions can lead to higher conversion rates and long-term client retention.
(0:00) Introduction of Richard Blank
(0:32) Richard Blank's background and journey to Costa Rica
(2:12) Building the business and team at Costa Rica's call center
(6:04) Importance of delegation and internal growth
(7:09) People, clients, and technology in business
(10:37) The importance of return on investment in call centers
(12:12) The role of training in the organization
(15:00) Company name spike and buffer boomerang techniques
(20:00) Authentic interactions and the value of gatekeepers
(25:00) Maintaining productivity and long-term client relationships
https://youtu.be/9i-gZfaZ3HY
https://youtu.be/R35k1hBthk4
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
The Money Mindset Mentoring Podcast, Steve Hamoen, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
The Money Mindset Mentoring Podcast by Steve Hamoen. Call Centre interactions with CEO Richard Blank
The Best interviews on Money Health Family and Wealth
In this episode, Richard Blank shares his journey to Costa Rica and the development of his call center business. He discusses the significance of delegation, internal growth, and the balance between people, clients, and technology. Richard emphasizes ROI, training, and authentic interactions, offering insights on maintaining productivity and long-term client relationships.
Delegating tasks and fostering internal growth are essential for gaining respect and building a cohesive team.
Authentic communication and respectful treatment of all team members, including gatekeepers, can significantly enhance client relationships and business success.
Employing strategic vocabulary and soft skills in call center interactions can lead to higher conversion rates and long-term client retention.
(0:00) Introduction of Richard Blank
(0:32) Richard Blank's background and journey to Costa Rica
(2:12) Building the business and team at Costa Rica's call center
(6:04) Importance of delegation and internal growth
(7:09) People, clients, and technology in business
(10:37) The importance of return on investment in call centers
(12:12) The role of training in the organization
(15:00) Company name spike and buffer boomerang techniques
(20:00) Authentic interactions and the value of gatekeepers
(25:00) Maintaining productivity and long-term client relationships
https://youtu.be/9i-gZfaZ3HY
https://youtu.be/R35k1hBthk4
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
The Money Mindset Mentoring Podcast, Steve Hamoen, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
The Money Mindset Mentoring Podcast by Steve Hamoen. Call Centre interactions with CEO Richard Blank
The Best interviews on Money Health Family and Wealth
In this episode, Richard Blank shares his journey to Costa Rica and the development of his call center business. He discusses the significance of delegation, internal growth, and the balance between people, clients, and technology. Richard emphasizes ROI, training, and authentic interactions, offering insights on maintaining productivity and long-term client relationships.
Delegating tasks and fostering internal growth are essential for gaining respect and building a cohesive team.
Authentic communication and respectful treatment of all team members, including gatekeepers, can significantly enhance client relationships and business success.
Employing strategic vocabulary and soft skills in call center interactions can lead to higher conversion rates and long-term client retention.
(0:00) Introduction of Richard Blank
(0:32) Richard Blank's background and journey to Costa Rica
(2:12) Building the business and team at Costa Rica's call center
(6:04) Importance of delegation and internal growth
(7:09) People, clients, and technology in business
(10:37) The importance of return on investment in call centers
(12:12) The role of training in the organization
(15:00) Company name spike and buffer boomerang techniques
(20:00) Authentic interactions and the value of gatekeepers
(25:00) Maintaining productivity and long-term client relationships
https://youtu.be/9i-gZfaZ3HY
https://youtu.be/R35k1hBthk4
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
The Money Mindset Mentoring Podcast, Steve Hamoen, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
The Money Mindset Mentoring Podcast by Steve Hamoen. Call Centre interactions with CEO Richard Blank
The Best interviews on Money Health Family and Wealth
In this episode, Richard Blank shares his journey to Costa Rica and the development of his call center business. He discusses the significance of delegation, internal growth, and the balance between people, clients, and technology. Richard emphasizes ROI, training, and authentic interactions, offering insights on maintaining productivity and long-term client relationships.
Delegating tasks and fostering internal growth are essential for gaining respect and building a cohesive team.
Authentic communication and respectful treatment of all team members, including gatekeepers, can significantly enhance client relationships and business success.
Employing strategic vocabulary and soft skills in call center interactions can lead to higher conversion rates and long-term client retention.
(0:00) Introduction of Richard Blank
(0:32) Richard Blank's background and journey to Costa Rica
(2:12) Building the business and team at Costa Rica's call center
(6:04) Importance of delegation and internal growth
(7:09) People, clients, and technology in business
(10:37) The importance of return on investment in call centers
(12:12) The role of training in the organization
(15:00) Company name spike and buffer boomerang techniques
(20:00) Authentic interactions and the value of gatekeepers
(25:00) Maintaining productivity and long-term client relationships
https://youtu.be/9i-gZfaZ3HY
https://youtu.be/R35k1hBthk4
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
The Money Mindset Mentoring Podcast, Steve Hamoen, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22
In this episode of the Max Yao Leadership Podcast, @RichardBlank , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.
Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.
Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.
Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.
https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Max Yao Leadership Podcast, Max Yao, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22
In this episode of the Max Yao Leadership Podcast, @RichardBlank , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.
Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.
Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.
Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.
https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Max Yao Leadership Podcast, Max Yao, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22
In this episode of the Max Yao Leadership Podcast, @RichardBlank , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.
Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.
Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.
Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.
https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Max Yao Leadership Podcast, Max Yao, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22
In this episode of the Max Yao Leadership Podcast, @RichardBlank , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.
Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.
Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.
Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.
https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Max Yao Leadership Podcast, Max Yao, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22
In this episode of the Max Yao Leadership Podcast, @RichardBlank , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.
Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.
Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.
Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.
https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Max Yao Leadership Podcast, Max Yao, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22
In this episode of the Max Yao Leadership Podcast, @RichardBlank , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.
Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.
Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.
Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.
https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Max Yao Leadership Podcast, Max Yao, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22
In this episode of the Max Yao Leadership Podcast, @RichardBlank , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.
Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.
Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.
Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.
https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Max Yao Leadership Podcast, Max Yao, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22
In this episode of the Max Yao Leadership Podcast, @RichardBlank , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.
Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.
Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.
Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.
https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Max Yao Leadership Podcast, Max Yao, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22
In this episode of the Max Yao Leadership Podcast, @RichardBlank , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.
Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.
Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.
Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.
https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Max Yao Leadership Podcast, Max Yao, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Max Yao Leadership Podcast. Richard Blank on Telemarketing & Communication. Episode 22
In this episode of the Max Yao Leadership Podcast, @RichardBlank , CEO of Costa Rica's Call Center, reveals the secrets behind creating a thriving workplace culture and mastering communication in the call center industry.
Why You Should Watch:
Whether you're a business leader, aspiring entrepreneur, or someone looking to elevate your communication skills, Richard shares a wealth of insights on leadership, personal growth, and building authentic connections.
Key Highlights:
From Dreams to Success: Richard's journey from Philadelphia to Costa Rica and his rise as a call center CEO.
The Power of Communication: Master techniques for difficult conversations, cold calls, and building trust.
Leadership Strategies: Learn how to lead with empathy, inspire teams, and develop future leaders.
Community Building: Discover how Richard creates a workplace culture that prioritizes employee happiness and retention.
Insights on Resilience: Tips on handling rejection, staying motivated, and achieving long-term success in challenging industries.
Maxime Yao (Max) is the Founder of the Self-Empowerment Leadership Institute, an education business dedicated to helping corporate executives and entrepreneurs across the world develop their leadership skills and grow their career and business.
https://youtu.be/ywgfuWmJtEw
https://youtu.be/OHADgPq7eJI
https://youtu.be/o0xiX8R-6_A
https://youtu.be/-aLrjo-e3-o
https://youtu.be/TBjHExI9mXY
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Max Yao Leadership Podcast, Max Yao, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
【Summary】
Guys, happy new year!!!!! I wish you all a great year!!!
A week has already passed since the year changed, but how have you guys been?
I really hope you all have been doing great and today I'll share how a Japanese actually spend the end of the year and the beginning of the New Year.
So, guys, let’s get started!
【Contents】
00:00 Intro
00:13 Where to Go on Dec 31
01:09 New Year’s Eve Dishes!
05:39 Hatsumode
08:53 New Year Dishes!
11:03 Chill Time
11:49 Family Get Together
13:08 Outro
【5 Best Videos from YOUR Life Tokyo】
・【Shizuoka City | Japan】6 Fun Tourist Spots near Shizuoka Station!
https://youtu.be/v3HZeg9bySg
・【Japanese Sake District】Sake Tour in Fushimi, Kyoto, Japan!
https://youtu.be/njuGBbUwnm4
・【Manga Cafe in Tokyo】Let’s Relax & Enjoy Spending a Night at a Manga Cafe!
https://youtu.be/dJ5ODCGz_c8
・【Japanese Ramen Restaurant │ Ichiran】Let's Go To Eat Popular Ramen in Tokyo!
https://youtu.be/F-OohMfKFTE
・【Highest Building in Japan】Tokyo Skytree ＆ 6 Awesom Spots That A Tokyo Guy Recommends You Visit!
https://youtu.be/0Uj5BR_ZfJQ
【Hashtags】
#newyear'seveinjapan #japanesenewyeartraditions #newyearinjapan #newyeartraditionsinjapan #hatsumode
【Summary】
Today we're going to my friend's Izakaya! My friend opened a new Izakaya restaurant in Tokyo, and we'll go to see what it's like and how Japanese people actually enjoy Izakaya.
So, guys, let’s get started!
【Contents】
00:00 Intro
00:18 Basic Info about The Izakaya
00:39 My Friend’s Izakaya (Nesanchi)
07:33 Outro
【The Izakaya】
Nesanchi (ねぇさんち in Japanese)
Address: 2-7-4, Showamachi, Kita City, Tokyo
【Websites】
・The Izakaya's Instagram
https://www.instagram.com/neesannnchi/
【5 Best Videos from YOUR Life Tokyo】
・【Shizuoka City | Japan】6 Fun Tourist Spots near Shizuoka Station!
https://youtu.be/v3HZeg9bySg
・【Japanese Sake District】Sake Tour in Fushimi, Kyoto, Japan!
https://youtu.be/njuGBbUwnm4
・【Manga Cafe in Tokyo】Let’s Relax & Enjoy Spending a Night at a Manga Cafe!
https://youtu.be/dJ5ODCGz_c8
・【Japanese Ramen Restaurant │ Ichiran】Let's Go To Eat Popular Ramen in Tokyo!
https://youtu.be/F-OohMfKFTE
・【Highest Building in Japan】Tokyo Skytree ＆ 6 Awesom Spots That A Tokyo Guy Recommends You Visit!
https://youtu.be/0Uj5BR_ZfJQ
【Hashtags】
#ねぇさんち #izakayainjapan #izakaya #izakayarestaurant #japaneseizakaya
【Summary】
Today we’re going to a Japanese ramen restaurant (Ichiran)!
We'll eat their special ramen, and see the secrets of its popularity.
So guys, let’s get started!
【Contents】
00:00 Intro
00:12 Basic Info about Ichiran
00:31 Order
03:30 Eating!
05:47 Outro
【Websites】
・Ichiran Official Website
https://en.ichiran.com/index.php
【5 Best Videos from YOUR Life Tokyo】
・【Shizuoka City | Japan】6 Fun Tourist Spots near Shizuoka Station!
https://youtu.be/v3HZeg9bySg
・【Japanese Sake District】Sake Tour in Fushimi, Kyoto, Japan!
https://youtu.be/njuGBbUwnm4
・【Manga Cafe in Tokyo】Let’s Relax & Enjoy Spending a Night at a Manga Cafe!
https://youtu.be/dJ5ODCGz_c8
・【Highest Building in Japan】Tokyo Skytree ＆ 6 Awesom Spots That A Tokyo Guy Recommends You Visit!
https://youtu.be/0Uj5BR_ZfJQ
・【Japanese Udon Restaurant】Let's Go to Marugame Udon in Japan!
https://youtu.be/ENzqpQ3t858
【Hashtags】
#japanesefood #ichiran #ichiranramen #ramenintokyo #rameninjapan
Know Your Platform Podcast. Jeremiah Jacksun interviews CEO Richard Blank.
Know Your Platform is a weekly mental health podcast that showcases the personal stories and experiences of everyday individuals, providing a unique perspective on mental wellness. Our episodes feature expert insights and real conversations on current events, sports, and entertainment, all focused on fostering a positive and supportive community that promotes open dialogue and mental health awareness.
Know Your Platform Podcast proudly supports mental health awareness and healthy living. We appreciate the health-focused initiatives of companies like HelloFresh and Sprouts Farmers Market. If you're a like-minded company committed to promoting healthy lifestyles, we invite you to explore our website and consider collaboration opportunities.
Now, with the addition of co-host David Lewis Ill, the intellectual sparks fly between them, creating a poetic dialogue that captivates listeners. Together, they invite guests to share their own stories, fostering healing conversations that offer solace during difficult times.
Don't miss out on this unique opportunity to join a community founded on vulnerability, creativity, and compassion. Tune in to our podcast today and be a part of something truly special.
With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard Blank shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008.
https://youtu.be/-R68noPQhX0
https://youtube.com/shorts/HzCqpUINLo8
https://youtube.com/shorts/ry_b7XcodHY
https://youtube.com/shorts/nSLE4raka6w
https://youtube.com/shorts/dsfEOolbTxw
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Jeremiah Jacksun, Know Your Platform , Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
【Summary】
Today, we're going to Todoroki Valley!
It's a hidden place in Tokyo where you can feel nature and relax.
So, guys, let’s get started!
【Contents】
00:00 Intro
00:12 Basic Info about Todoroki Valley
00:35 Todoroki Valley
06:27 Outro
【5 Best Videos from YOUR Life Tokyo】
・【Shizuoka City | Japan】6 Fun Tourist Spots near Shizuoka Station!
https://youtu.be/v3HZeg9bySg
・【Manga Cafe in Tokyo】Let’s Relax & Enjoy Spending a Night at a Manga Cafe!
https://youtu.be/dJ5ODCGz_c8
・【Highest Building in Japan】Tokyo Skytree ＆ 6 Awesom Spots That A Tokyo Guy Recommends You Visit!
https://youtu.be/0Uj5BR_ZfJQ
・【Japanese Udon Restaurant】Let's Go to Marugame Udon in Japan!
https://youtu.be/ENzqpQ3t858
【Hashtags】
#hiddenplaceintokyo #hiddenspotintokyo #todorokivalley #todorokigorge #todorokiravine
【Summary】
Today we'll make a Japanese museum hotel tour!
We're gonna explore Hotel Gajoen Tokyo, and go to their limited time event.
So, guys, let’s get started!
【Contents】
00:00 Intro
00:13 Hotel Gajoen Tokyo
03:32 Hyakudan Kaidan
09:16 Cafe Pandora
10:53 Outro
【5 Best Videos from YOUR Life Tokyo】
・【Japanese Sake District】Sake Tour in Fushimi, Kyoto, Japan!
https://youtu.be/njuGBbUwnm4
・【Enoshima Tour】Let’s Make A Day Trip From Tokyo to Enoshima Island in Kanagawa, Japan!
https://youtu.be/uFHn7eybTCk
・【Manga Cafe in Tokyo】Let’s Relax & Enjoy Spending a Night at a Manga Cafe!
https://youtu.be/dJ5ODCGz_c8
・【Highest Building in Japan】Tokyo Skytree ＆ 6 Awesom Spots That A Tokyo Guy Recommends You Visit!
https://youtu.be/0Uj5BR_ZfJQ
・【Japanese Udon Restaurant】Let's Go to Marugame Udon in Japan!
https://youtu.be/ENzqpQ3t858
【Hashtags】
#japanesemuseumhotel #hotelgajoentokyo #hyakudankaidan #hotelgajoen #gajoentokyo
【Summary】
Today we're going to Shizuoka city! Shizuoka has lots of amazing sights and in this video, I'll share 6 fun spots near Shizuoka station. So, guys, let’s get started!
【Contents】
00:00 Intro
00:00 No.1 Nanaya
01:29 No.2 Toro Ruins
02:35 No.3 Sawayaka
03:56 No.4 Sumpu Castle Park
04:41 No.5 Observation Floor
05:35 No.6 Shikiji
07:13 Outro
07:39 Bonus
【5 Best Videos from YOUR Life Tokyo】
・【Japanese Sake District】Sake Tour in Fushimi, Kyoto, Japan!
https://youtu.be/njuGBbUwnm4
・【Enoshima Tour】Let’s Make A Day Trip From Tokyo to Enoshima Island in Kanagawa, Japan!
https://youtu.be/uFHn7eybTCk
・【Manga Cafe in Tokyo】Let’s Relax & Enjoy Spending a Night at a Manga Cafe!
https://youtu.be/dJ5ODCGz_c8
・【Highest Building in Japan】Tokyo Skytree ＆ 6 Awesom Spots That A Tokyo Guy Recommends You Visit!
https://youtu.be/0Uj5BR_ZfJQ
・【Japanese Udon Restaurant】Let's Go to Marugame Udon in Japan!
https://youtu.be/ENzqpQ3t858
【Hashtags】
#shizuoka #shizuokacity #whattodoinshizuoka #shizuokatour #shizuokastation
【Summary】
Let's go to Tokyo Skytree! Skytree is the highest building in Japan, and we're going up to its observation deck. Plus, after that, we'll see the 6 spots around the tower that I recommend you visit. So, guys, let's have lots of fun!
【Contents】
00:00 Intro
00:12 Basic Info
01:17 Observation Deck
06:35 ①Pokemon Center
07:47 ②Japanese Souvenir Shops
09:25 ③Tenku Planetarium
10:17 ④Solamachi Dining
12:01 Break Time: Kirby Cafe
13:09 ⑤Ghibli Shop
13:54 ⑥Sumida Aquarium
17:11 Outro
【5 Best Videos from YOUR Life Tokyo】
・【Manga Cafe in Tokyo】Let’s Relax & Enjoy Spending a Night at a Manga Cafe!
https://youtu.be/dJ5ODCGz_c8
・【Japanese Sake District】Sake Tour in Fushimi, Kyoto, Japan!
https://youtu.be/njuGBbUwnm4
・A Japanese Reaction | "What my trip to Japan was like" - Jaiden Animations
https://youtu.be/V33RwbZeQmc
・【Asakusa, Tokyo Street Food】7 Amazing Foods in Asakusa with Ａ Japanese!
https://youtu.be/U3AYZNmWq48
・【Eating | Japanese 7 Eleven】15 Foods A Japanese Recommends!
https://youtu.be/hD1QzWQkEiU
【Hashtags】
#tokyoskytree #skytree #tokyosolamachi #solamachi #tokyoskytreetown
Host Shawn Day presents The Hire Lead Chill Podcast. EP#27 Richard Blank is our telesales trainer guest.
Hire - Lead & Chill is a group that provides free content on the 3 Pillars of ALL successful businesses. The 3 Pillars of success are Recruiting, Leadership, and Culture. Master these 3 Pillars and you'll grow beyond your wildest dreams.
Hire Lead & Chill is all about Hiring Leadership & Culture! Welcome to Hire Lead & Chill - Where Hiring becomes a Breeze!
Looking to level up your small business and create a dream team of top-notch employees? Look no further than our awesome channel, hosted by the one and only Shawn Day! With over 35 years of experience as a savvy small business owner and entrepreneur, Shawn is here to share his wisdom and bring you the ultimate hiring and retention tips!
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008.
https://youtu.be/Jo_QcNreecM
https://youtu.be/8m7y0FEiAt0
https://youtu.be/Ae799MFjM44
https://youtu.be/2y3T2vc3S4A
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Shawn Day,Hire Lead chill Pocast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Hindsight the Podcast hosted by Lee Jones. Costa Rica Calling: A Leader's Hindsight by Richard Blank
Inspiring Journeys to Success on Hindsight the Podcast. Past experiences shape future success. Hosted by Lee Jones—retired Army veteran, supply chain professional, and top podcast host—Hindsight the Podcast explores pivotal moments that define extraordinary lives. Through insightful conversations with entrepreneurs, authors, and leaders, we uncover lessons in resilience, mindset, and transformation.
If you're navigating a career change, personal transformation, or simply seeking inspiration, Hindsight the Podcast is your guide to overcoming obstacles and building the future you desire.
In this episode of Hindsight the Podcast, host Lee Jones welcomes Richard Blank, CEO of Costa Rica’s Call Center, to discuss the power of mindset and how it can shape both personal and professional success. Richard shares his incredible journey from the U.S. to Costa Rica, where he took on the challenge of training over 500 employees in a high-pressure environment. With years of experience in leadership and public speaking, Richard dives into the importance of having the right mindset when tackling major life transitions.
Key Topics:
Richard's journey to Costa Rica and building a successful businessThe importance of mindset in overcoming challengesHow to build a support network and set healthy boundariesCreating actionable strategies for achieving your goalsStaying motivated and persistent in the face of obstacles
This episode is for you if:
You're navigating a significant career or life transitionYou want to learn how to adjust your mindset to overcome challengesYou're looking for practical advice on leadership and goal-setting
https://youtu.be/FmCtgwLdCjs
https://youtu.be/c8MkkL_q0JM
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Hindsight the Podcast, Lee Jones, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Hindsight the Podcast hosted by Lee Jones. Costa Rica Calling: A Leader's Hindsight by Richard Blank
Inspiring Journeys to Success on Hindsight the Podcast. Past experiences shape future success. Hosted by Lee Jones—retired Army veteran, supply chain professional, and top podcast host—Hindsight the Podcast explores pivotal moments that define extraordinary lives. Through insightful conversations with entrepreneurs, authors, and leaders, we uncover lessons in resilience, mindset, and transformation.
If you're navigating a career change, personal transformation, or simply seeking inspiration, Hindsight the Podcast is your guide to overcoming obstacles and building the future you desire.
In this episode of Hindsight the Podcast, host Lee Jones welcomes Richard Blank, CEO of Costa Rica’s Call Center, to discuss the power of mindset and how it can shape both personal and professional success. Richard shares his incredible journey from the U.S. to Costa Rica, where he took on the challenge of training over 500 employees in a high-pressure environment. With years of experience in leadership and public speaking, Richard dives into the importance of having the right mindset when tackling major life transitions.
Key Topics:
Richard's journey to Costa Rica and building a successful businessThe importance of mindset in overcoming challengesHow to build a support network and set healthy boundariesCreating actionable strategies for achieving your goalsStaying motivated and persistent in the face of obstacles
This episode is for you if:
You're navigating a significant career or life transitionYou want to learn how to adjust your mindset to overcome challengesYou're looking for practical advice on leadership and goal-setting
https://youtu.be/FmCtgwLdCjs
https://youtu.be/c8MkkL_q0JM
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Hindsight the Podcast, Lee Jones, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Hindsight the Podcast hosted by Lee Jones. Costa Rica Calling: A Leader's Hindsight by Richard Blank
Inspiring Journeys to Success on Hindsight the Podcast. Past experiences shape future success. Hosted by Lee Jones—retired Army veteran, supply chain professional, and top podcast host—Hindsight the Podcast explores pivotal moments that define extraordinary lives. Through insightful conversations with entrepreneurs, authors, and leaders, we uncover lessons in resilience, mindset, and transformation.
If you're navigating a career change, personal transformation, or simply seeking inspiration, Hindsight the Podcast is your guide to overcoming obstacles and building the future you desire.
In this episode of Hindsight the Podcast, host Lee Jones welcomes Richard Blank, CEO of Costa Rica’s Call Center, to discuss the power of mindset and how it can shape both personal and professional success. Richard shares his incredible journey from the U.S. to Costa Rica, where he took on the challenge of training over 500 employees in a high-pressure environment. With years of experience in leadership and public speaking, Richard dives into the importance of having the right mindset when tackling major life transitions.
Key Topics:
Richard's journey to Costa Rica and building a successful businessThe importance of mindset in overcoming challengesHow to build a support network and set healthy boundariesCreating actionable strategies for achieving your goalsStaying motivated and persistent in the face of obstacles
This episode is for you if:
You're navigating a significant career or life transitionYou want to learn how to adjust your mindset to overcome challengesYou're looking for practical advice on leadership and goal-setting
https://youtu.be/FmCtgwLdCjs
https://youtu.be/c8MkkL_q0JM
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Hindsight the Podcast, Lee Jones, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Hindsight the Podcast hosted by Lee Jones. Costa Rica Calling: A Leader's Hindsight by Richard Blank
Inspiring Journeys to Success on Hindsight the Podcast. Past experiences shape future success. Hosted by Lee Jones—retired Army veteran, supply chain professional, and top podcast host—Hindsight the Podcast explores pivotal moments that define extraordinary lives. Through insightful conversations with entrepreneurs, authors, and leaders, we uncover lessons in resilience, mindset, and transformation.
If you're navigating a career change, personal transformation, or simply seeking inspiration, Hindsight the Podcast is your guide to overcoming obstacles and building the future you desire.
In this episode of Hindsight the Podcast, host Lee Jones welcomes Richard Blank, CEO of Costa Rica’s Call Center, to discuss the power of mindset and how it can shape both personal and professional success. Richard shares his incredible journey from the U.S. to Costa Rica, where he took on the challenge of training over 500 employees in a high-pressure environment. With years of experience in leadership and public speaking, Richard dives into the importance of having the right mindset when tackling major life transitions.
Key Topics:
Richard's journey to Costa Rica and building a successful businessThe importance of mindset in overcoming challengesHow to build a support network and set healthy boundariesCreating actionable strategies for achieving your goalsStaying motivated and persistent in the face of obstacles
This episode is for you if:
You're navigating a significant career or life transitionYou want to learn how to adjust your mindset to overcome challengesYou're looking for practical advice on leadership and goal-setting
https://youtu.be/FmCtgwLdCjs
https://youtu.be/c8MkkL_q0JM
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Hindsight the Podcast, Lee Jones, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Hindsight the Podcast hosted by Lee Jones. Costa Rica Calling: A Leader's Hindsight by Richard Blank
Inspiring Journeys to Success on Hindsight the Podcast. Past experiences shape future success. Hosted by Lee Jones—retired Army veteran, supply chain professional, and top podcast host—Hindsight the Podcast explores pivotal moments that define extraordinary lives. Through insightful conversations with entrepreneurs, authors, and leaders, we uncover lessons in resilience, mindset, and transformation.
If you're navigating a career change, personal transformation, or simply seeking inspiration, Hindsight the Podcast is your guide to overcoming obstacles and building the future you desire.
In this episode of Hindsight the Podcast, host Lee Jones welcomes Richard Blank, CEO of Costa Rica’s Call Center, to discuss the power of mindset and how it can shape both personal and professional success. Richard shares his incredible journey from the U.S. to Costa Rica, where he took on the challenge of training over 500 employees in a high-pressure environment. With years of experience in leadership and public speaking, Richard dives into the importance of having the right mindset when tackling major life transitions.
Key Topics:
Richard's journey to Costa Rica and building a successful businessThe importance of mindset in overcoming challengesHow to build a support network and set healthy boundariesCreating actionable strategies for achieving your goalsStaying motivated and persistent in the face of obstacles
This episode is for you if:
You're navigating a significant career or life transitionYou want to learn how to adjust your mindset to overcome challengesYou're looking for practical advice on leadership and goal-setting
https://youtu.be/FmCtgwLdCjs
https://youtu.be/c8MkkL_q0JM
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Hindsight the Podcast, Lee Jones, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Hindsight the Podcast hosted by Lee Jones. Costa Rica Calling: A Leader's Hindsight by Richard Blank
Inspiring Journeys to Success on Hindsight the Podcast. Past experiences shape future success. Hosted by Lee Jones—retired Army veteran, supply chain professional, and top podcast host—Hindsight the Podcast explores pivotal moments that define extraordinary lives. Through insightful conversations with entrepreneurs, authors, and leaders, we uncover lessons in resilience, mindset, and transformation.
If you're navigating a career change, personal transformation, or simply seeking inspiration, Hindsight the Podcast is your guide to overcoming obstacles and building the future you desire.
In this episode of Hindsight the Podcast, host Lee Jones welcomes Richard Blank, CEO of Costa Rica’s Call Center, to discuss the power of mindset and how it can shape both personal and professional success. Richard shares his incredible journey from the U.S. to Costa Rica, where he took on the challenge of training over 500 employees in a high-pressure environment. With years of experience in leadership and public speaking, Richard dives into the importance of having the right mindset when tackling major life transitions.
Key Topics:
Richard's journey to Costa Rica and building a successful businessThe importance of mindset in overcoming challengesHow to build a support network and set healthy boundariesCreating actionable strategies for achieving your goalsStaying motivated and persistent in the face of obstacles
This episode is for you if:
You're navigating a significant career or life transitionYou want to learn how to adjust your mindset to overcome challengesYou're looking for practical advice on leadership and goal-setting
https://youtu.be/FmCtgwLdCjs
https://youtu.be/c8MkkL_q0JM
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Hindsight the Podcast, Lee Jones, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Hindsight the Podcast hosted by Lee Jones. Costa Rica Calling: A Leader's Hindsight by Richard Blank
Inspiring Journeys to Success on Hindsight the Podcast. Past experiences shape future success. Hosted by Lee Jones—retired Army veteran, supply chain professional, and top podcast host—Hindsight the Podcast explores pivotal moments that define extraordinary lives. Through insightful conversations with entrepreneurs, authors, and leaders, we uncover lessons in resilience, mindset, and transformation.
If you're navigating a career change, personal transformation, or simply seeking inspiration, Hindsight the Podcast is your guide to overcoming obstacles and building the future you desire.
In this episode of Hindsight the Podcast, host Lee Jones welcomes Richard Blank, CEO of Costa Rica’s Call Center, to discuss the power of mindset and how it can shape both personal and professional success. Richard shares his incredible journey from the U.S. to Costa Rica, where he took on the challenge of training over 500 employees in a high-pressure environment. With years of experience in leadership and public speaking, Richard dives into the importance of having the right mindset when tackling major life transitions.
Key Topics:
Richard's journey to Costa Rica and building a successful businessThe importance of mindset in overcoming challengesHow to build a support network and set healthy boundariesCreating actionable strategies for achieving your goalsStaying motivated and persistent in the face of obstacles
This episode is for you if:
You're navigating a significant career or life transitionYou want to learn how to adjust your mindset to overcome challengesYou're looking for practical advice on leadership and goal-setting
https://youtu.be/FmCtgwLdCjs
https://youtu.be/c8MkkL_q0JM
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Hindsight the Podcast, Lee Jones, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Hindsight the Podcast hosted by Lee Jones. Costa Rica Calling: A Leader's Hindsight by Richard Blank
Inspiring Journeys to Success on Hindsight the Podcast. Past experiences shape future success. Hosted by Lee Jones—retired Army veteran, supply chain professional, and top podcast host—Hindsight the Podcast explores pivotal moments that define extraordinary lives. Through insightful conversations with entrepreneurs, authors, and leaders, we uncover lessons in resilience, mindset, and transformation.
If you're navigating a career change, personal transformation, or simply seeking inspiration, Hindsight the Podcast is your guide to overcoming obstacles and building the future you desire.
In this episode of Hindsight the Podcast, host Lee Jones welcomes Richard Blank, CEO of Costa Rica’s Call Center, to discuss the power of mindset and how it can shape both personal and professional success. Richard shares his incredible journey from the U.S. to Costa Rica, where he took on the challenge of training over 500 employees in a high-pressure environment. With years of experience in leadership and public speaking, Richard dives into the importance of having the right mindset when tackling major life transitions.
Key Topics:
Richard's journey to Costa Rica and building a successful businessThe importance of mindset in overcoming challengesHow to build a support network and set healthy boundariesCreating actionable strategies for achieving your goalsStaying motivated and persistent in the face of obstacles
This episode is for you if:
You're navigating a significant career or life transitionYou want to learn how to adjust your mindset to overcome challengesYou're looking for practical advice on leadership and goal-setting
https://youtu.be/FmCtgwLdCjs
https://youtu.be/c8MkkL_q0JM
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Hindsight the Podcast, Lee Jones, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank
Welcome to GrowthReady! Unlock Optimal Performance by Developing your Mindset. At GrowthReady ,we partner with executives and organizations
committed to achieving transformative growth.
About the Episode 237:
In this episode of the Growth Ready podcast, Richard Blank shares his inspiring journey from a Spanish major to the CEO of Costa Rica's Call Center. He emphasizes the importance of being prepared for growth, overcoming fear, and the value of self-respect. Richard discusses his experiences in building a business, navigating challenges, and the significance of mentorship. He also highlights the joy of pursuing personal passions, such as his love for pinball machines, and how they contribute to a fulfilling life. The conversation concludes with insights on maintaining composure in chaos and the journey of growth and fulfillment.
Takeaways:
-Being growth ready means being fully prepared.
-Fear can be a motivator if managed correctly.
-Self-respect is crucial for personal growth.
-Opportunities often come disguised as challenges.
-Building a business requires patience and perseverance.
-Passion fuels success in business endeavors.
-Mentorship plays a vital role in personal development.
-Maintaining composure during chaos is essential.
-Self-awareness helps in making informed decisions.
-Fulfillment comes from pursuing what you love.
https://youtu.be/hlHDq2IASMY
https://youtu.be/WhttSFt1p4c
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
GrowthReady , Steve Mellor, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank
Welcome to GrowthReady! Unlock Optimal Performance by Developing your Mindset. At GrowthReady ,we partner with executives and organizations
committed to achieving transformative growth.
About the Episode 237:
In this episode of the Growth Ready podcast, Richard Blank shares his inspiring journey from a Spanish major to the CEO of Costa Rica's Call Center. He emphasizes the importance of being prepared for growth, overcoming fear, and the value of self-respect. Richard discusses his experiences in building a business, navigating challenges, and the significance of mentorship. He also highlights the joy of pursuing personal passions, such as his love for pinball machines, and how they contribute to a fulfilling life. The conversation concludes with insights on maintaining composure in chaos and the journey of growth and fulfillment.
Takeaways:
-Being growth ready means being fully prepared.
-Fear can be a motivator if managed correctly.
-Self-respect is crucial for personal growth.
-Opportunities often come disguised as challenges.
-Building a business requires patience and perseverance.
-Passion fuels success in business endeavors.
-Mentorship plays a vital role in personal development.
-Maintaining composure during chaos is essential.
-Self-awareness helps in making informed decisions.
-Fulfillment comes from pursuing what you love.
https://youtu.be/hlHDq2IASMY
https://youtu.be/WhttSFt1p4c
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
GrowthReady , Steve Mellor, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank
Welcome to GrowthReady! Unlock Optimal Performance by Developing your Mindset. At GrowthReady ,we partner with executives and organizations
committed to achieving transformative growth.
About the Episode 237:
In this episode of the Growth Ready podcast, Richard Blank shares his inspiring journey from a Spanish major to the CEO of Costa Rica's Call Center. He emphasizes the importance of being prepared for growth, overcoming fear, and the value of self-respect. Richard discusses his experiences in building a business, navigating challenges, and the significance of mentorship. He also highlights the joy of pursuing personal passions, such as his love for pinball machines, and how they contribute to a fulfilling life. The conversation concludes with insights on maintaining composure in chaos and the journey of growth and fulfillment.
Takeaways:
-Being growth ready means being fully prepared.
-Fear can be a motivator if managed correctly.
-Self-respect is crucial for personal growth.
-Opportunities often come disguised as challenges.
-Building a business requires patience and perseverance.
-Passion fuels success in business endeavors.
-Mentorship plays a vital role in personal development.
-Maintaining composure during chaos is essential.
-Self-awareness helps in making informed decisions.
-Fulfillment comes from pursuing what you love.
https://youtu.be/hlHDq2IASMY
https://youtu.be/WhttSFt1p4c
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
GrowthReady , Steve Mellor, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank
Welcome to GrowthReady! Unlock Optimal Performance by Developing your Mindset. At GrowthReady ,we partner with executives and organizations
committed to achieving transformative growth.
About the Episode 237:
In this episode of the Growth Ready podcast, Richard Blank shares his inspiring journey from a Spanish major to the CEO of Costa Rica's Call Center. He emphasizes the importance of being prepared for growth, overcoming fear, and the value of self-respect. Richard discusses his experiences in building a business, navigating challenges, and the significance of mentorship. He also highlights the joy of pursuing personal passions, such as his love for pinball machines, and how they contribute to a fulfilling life. The conversation concludes with insights on maintaining composure in chaos and the journey of growth and fulfillment.
Takeaways:
-Being growth ready means being fully prepared.
-Fear can be a motivator if managed correctly.
-Self-respect is crucial for personal growth.
-Opportunities often come disguised as challenges.
-Building a business requires patience and perseverance.
-Passion fuels success in business endeavors.
-Mentorship plays a vital role in personal development.
-Maintaining composure during chaos is essential.
-Self-awareness helps in making informed decisions.
-Fulfillment comes from pursuing what you love.
https://youtu.be/hlHDq2IASMY
https://youtu.be/WhttSFt1p4c
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
GrowthReady , Steve Mellor, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank
Welcome to GrowthReady! Unlock Optimal Performance by Developing your Mindset. At GrowthReady ,we partner with executives and organizations
committed to achieving transformative growth.
About the Episode 237:
In this episode of the Growth Ready podcast, Richard Blank shares his inspiring journey from a Spanish major to the CEO of Costa Rica's Call Center. He emphasizes the importance of being prepared for growth, overcoming fear, and the value of self-respect. Richard discusses his experiences in building a business, navigating challenges, and the significance of mentorship. He also highlights the joy of pursuing personal passions, such as his love for pinball machines, and how they contribute to a fulfilling life. The conversation concludes with insights on maintaining composure in chaos and the journey of growth and fulfillment.
Takeaways:
-Being growth ready means being fully prepared.
-Fear can be a motivator if managed correctly.
-Self-respect is crucial for personal growth.
-Opportunities often come disguised as challenges.
-Building a business requires patience and perseverance.
-Passion fuels success in business endeavors.
-Mentorship plays a vital role in personal development.
-Maintaining composure during chaos is essential.
-Self-awareness helps in making informed decisions.
-Fulfillment comes from pursuing what you love.
https://youtu.be/hlHDq2IASMY
https://youtu.be/WhttSFt1p4c
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
GrowthReady , Steve Mellor, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank
Welcome to GrowthReady! Unlock Optimal Performance by Developing your Mindset. At GrowthReady ,we partner with executives and organizations
committed to achieving transformative growth.
About the Episode 237:
In this episode of the Growth Ready podcast, Richard Blank shares his inspiring journey from a Spanish major to the CEO of Costa Rica's Call Center. He emphasizes the importance of being prepared for growth, overcoming fear, and the value of self-respect. Richard discusses his experiences in building a business, navigating challenges, and the significance of mentorship. He also highlights the joy of pursuing personal passions, such as his love for pinball machines, and how they contribute to a fulfilling life. The conversation concludes with insights on maintaining composure in chaos and the journey of growth and fulfillment.
Takeaways:
-Being growth ready means being fully prepared.
-Fear can be a motivator if managed correctly.
-Self-respect is crucial for personal growth.
-Opportunities often come disguised as challenges.
-Building a business requires patience and perseverance.
-Passion fuels success in business endeavors.
-Mentorship plays a vital role in personal development.
-Maintaining composure during chaos is essential.
-Self-awareness helps in making informed decisions.
-Fulfillment comes from pursuing what you love.
https://youtu.be/hlHDq2IASMY
https://youtu.be/WhttSFt1p4c
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
GrowthReady , Steve Mellor, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank
Welcome to GrowthReady! Unlock Optimal Performance by Developing your Mindset. At GrowthReady ,we partner with executives and organizations
committed to achieving transformative growth.
About the Episode 237:
In this episode of the Growth Ready podcast, Richard Blank shares his inspiring journey from a Spanish major to the CEO of Costa Rica's Call Center. He emphasizes the importance of being prepared for growth, overcoming fear, and the value of self-respect. Richard discusses his experiences in building a business, navigating challenges, and the significance of mentorship. He also highlights the joy of pursuing personal passions, such as his love for pinball machines, and how they contribute to a fulfilling life. The conversation concludes with insights on maintaining composure in chaos and the journey of growth and fulfillment.
Takeaways:
-Being growth ready means being fully prepared.
-Fear can be a motivator if managed correctly.
-Self-respect is crucial for personal growth.
-Opportunities often come disguised as challenges.
-Building a business requires patience and perseverance.
-Passion fuels success in business endeavors.
-Mentorship plays a vital role in personal development.
-Maintaining composure during chaos is essential.
-Self-awareness helps in making informed decisions.
-Fulfillment comes from pursuing what you love.
https://youtu.be/hlHDq2IASMY
https://youtu.be/WhttSFt1p4c
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
GrowthReady , Steve Mellor, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank
Welcome to GrowthReady! Unlock Optimal Performance by Developing your Mindset. At GrowthReady ,we partner with executives and organizations
committed to achieving transformative growth.
About the Episode 237:
In this episode of the Growth Ready podcast, Richard Blank shares his inspiring journey from a Spanish major to the CEO of Costa Rica's Call Center. He emphasizes the importance of being prepared for growth, overcoming fear, and the value of self-respect. Richard discusses his experiences in building a business, navigating challenges, and the significance of mentorship. He also highlights the joy of pursuing personal passions, such as his love for pinball machines, and how they contribute to a fulfilling life. The conversation concludes with insights on maintaining composure in chaos and the journey of growth and fulfillment.
Takeaways:
-Being growth ready means being fully prepared.
-Fear can be a motivator if managed correctly.
-Self-respect is crucial for personal growth.
-Opportunities often come disguised as challenges.
-Building a business requires patience and perseverance.
-Passion fuels success in business endeavors.
-Mentorship plays a vital role in personal development.
-Maintaining composure during chaos is essential.
-Self-awareness helps in making informed decisions.
-Fulfillment comes from pursuing what you love.
https://youtu.be/hlHDq2IASMY
https://youtu.be/WhttSFt1p4c
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
GrowthReady , Steve Mellor, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank
Welcome to GrowthReady! Unlock Optimal Performance by Developing your Mindset. At GrowthReady ,we partner with executives and organizations
committed to achieving transformative growth.
About the Episode 237:
In this episode of the Growth Ready podcast, Richard Blank shares his inspiring journey from a Spanish major to the CEO of Costa Rica's Call Center. He emphasizes the importance of being prepared for growth, overcoming fear, and the value of self-respect. Richard discusses his experiences in building a business, navigating challenges, and the significance of mentorship. He also highlights the joy of pursuing personal passions, such as his love for pinball machines, and how they contribute to a fulfilling life. The conversation concludes with insights on maintaining composure in chaos and the journey of growth and fulfillment.
Takeaways:
-Being growth ready means being fully prepared.
-Fear can be a motivator if managed correctly.
-Self-respect is crucial for personal growth.
-Opportunities often come disguised as challenges.
-Building a business requires patience and perseverance.
-Passion fuels success in business endeavors.
-Mentorship plays a vital role in personal development.
-Maintaining composure during chaos is essential.
-Self-awareness helps in making informed decisions.
-Fulfillment comes from pursuing what you love.
https://youtu.be/hlHDq2IASMY
https://youtu.be/WhttSFt1p4c
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
GrowthReady , Steve Mellor, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
GrowthReady Podcast with Coach Steve Mellor Overcoming Fear and Embracing Growth with Richard Blank
Welcome to GrowthReady! Unlock Optimal Performance by Developing your Mindset. At GrowthReady ,we partner with executives and organizations
committed to achieving transformative growth.
About the Episode 237:
In this episode of the Growth Ready podcast, Richard Blank shares his inspiring journey from a Spanish major to the CEO of Costa Rica's Call Center. He emphasizes the importance of being prepared for growth, overcoming fear, and the value of self-respect. Richard discusses his experiences in building a business, navigating challenges, and the significance of mentorship. He also highlights the joy of pursuing personal passions, such as his love for pinball machines, and how they contribute to a fulfilling life. The conversation concludes with insights on maintaining composure in chaos and the journey of growth and fulfillment.
Takeaways:
-Being growth ready means being fully prepared.
-Fear can be a motivator if managed correctly.
-Self-respect is crucial for personal growth.
-Opportunities often come disguised as challenges.
-Building a business requires patience and perseverance.
-Passion fuels success in business endeavors.
-Mentorship plays a vital role in personal development.
-Maintaining composure during chaos is essential.
-Self-awareness helps in making informed decisions.
-Fulfillment comes from pursuing what you love.
https://youtu.be/hlHDq2IASMY
https://youtu.be/WhttSFt1p4c
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
GrowthReady , Steve Mellor, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Growing Revenue and Profit Podcast by Damian Andrews. Telesales secrets with expert Richard Blank.
Damian Andrews Growing Revenue and Profit deals with all things that put more money in your business pocket.
Damian interviews business experts from CEOs, business leaders, experts, managers and turn around specialists. Each episode you learn knowledge and actions used by the best and most successful businesses and leaders to ensure ongoing profit security.
There are simple and easy steps to business success. Damian Andrews shares the key principles that long term successful business use to achieve ongoing profit security.
Location: Melbourne, Australia
Wednesday May 31, 2023
Richard Blank - CEO Costa Rica’s Call Centre
https://youtu.be/nYS1nbv7aFM
https://youtu.be/gshrP2PyzB0
Growing Revenue and Profit, Damian Andrews, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
The Big Thinker Universe. GWHQ Podcast - Season 2 - Episode 016 - Richard Blank
The Global Wellness HQ Podcast is proudly sponsored by Cash Flow Club.This is a playground for big thinkers with big ideas. We will focus on how we as a collective can improve life on our little planet.
The primary focus of our new podcast will be to bring together Mavericks, Visionaries, and Philanthropists. Together, we will create the synergy that will expand our collective universe. Join us as we interview wellness experts. Learn how you can implement and improve one dimension of wellness at a time. Our experts will share their practical tips on wellness in one of these core areas: emotional, intellectual, occupational, physical, environmental, financial, spiritual, social, or habitual. We created this podcast as a resource for anyone who is looking to integrate the Nine Elements of Holistic Wellness (NEHW) into their daily lives.
We will share big ideas about business and life in general.What big thoughts are you thinking today?
Building Business Relationships
And mind you this, my friend, prior to being transferred to you, I already gave your secretary, Catherine, a huge compliment. I told her that she was great. I told you she was great. And I'm also going to do it in writing. So when we get off the phone, you're going to tell her. And when I call your company back, not only will she remember me, She'll thank me for that compliment that I gave her because she's worked there for 10 years and no one's ever done it. She's going to tell me about your anniversary, your company culture, your direct extension. And the next thing you know, Richie's got more business because everyone loves him. And that's how you do the circle. You make nice. You touch two or three times. You build a pipeline. That's what you do, Jeff.
Embrace the Unexpected: Journey of Growth
I wanted my horizon. I wanted to leave a castle to slay a dragon so I can save a princess and be a prince, damn it. I wanted to drink life. And don't tell me that I was going to be CEO of a call center. I didn't even know what a call center was, but you didn't even know really what one was until this podcast. And so I fell into this, but I drank it. And I think that's one of the most beautiful things when you embrace the unexpected and incorporate it and grow from it because you would have never known. And so that's why I'm here today. I love it. Now, I could talk to you all day, Richard. I will be mindful of your time, I promise.
Emotional Interactions: AI's Shortcomings
There's certain times someone will want hand-holding and to spend a couple extra minutes on the phone to vent with an intake coordinator for a law firm or with their insurance company or when they're speaking with their doctor's assistant because they're emotional. And when you start doing things in that way with AI, it's really eliminating the value of that client. And so to answer your question, I do customer support.
https://youtu.be/MSdL9gCx7Qk
https://youtu.be/kEb34JeS1Co
https://youtu.be/j3TyG7q0DgU
https://youtu.be/9LodUrQP21Y
The Big Thinker Universe, Jeff Borschowa, The Global Wellness HQ Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Jeff Borschowa
Jeff Borschowa began his accounting career in 1991. He is constantly looking for ways to improve operational efficiency and effectiveness for his clients. He has narrowed his focus to work mainly with accounting firms and bookkeeping practices. Jeff works with senior team members to identify issues and implement technology solutions. Jeff’s goal is to build the future of accounting, one firm at a time.
As a Billionaire in Training and Chief Connection Officer at #BigThinkerUniverse, my mission is to cultivate abundance through the power of strategic networking, neuro-diversity, and innovative thinking. My passion lies in connecting people, ideas, and opportunities to create transformative outcomes for individuals and businesses alike.
I live my life committed to heart-centered leadership and building authentic relationships. I excel at fostering meaningful, synergistic relationships that go beyond transactions to deliver long-term value and impact.
Networking Philosophy: I believe that a strategic network is the single greatest asset we can cultivate for both personal and professional success.
While many focus on scarcity, short-term tactics, and transactional wins, master networkers embrace abundance, relationships, and long-term synergy. By connecting visionary leaders and aligning shared goals, I help unlock unparalleled opportunities for growth and collaboration. My life's mission is to elevate business networking to an art form.
Key Focus Areas
Abundance Mindset: Building a culture of generosity, optimism, and open collaboration.
Neuro-Diversity: Leveraging unique perspectives and talents to drive innovation.
Strategic Networking: Creating connections that are purposeful, mutually beneficial, and rooted in shared values.
Relationship-Centered Systems: Empowering businesses to implement systems designed for building authentic relationships that drive new revenues.
I thrive when working with Driven, visionary leaders who think big, act boldly, and value strategic relationships. If you're ready to embrace innovation, align with your purpose, and create lasting impact, let's connect.
When we connect, I’ll bring:
Creative, strategy-driven solutions tailored to your vision.
A commitment to helping you harness your unique strengths.
A network of like-minded collaborators who share your values and drive.
Who Might Not Benefit
My approach may not align with those uncomfortable with change, high-risk ideas, or rapid innovation. I work best with those who see opportunities where others see obstacles.
In Cash Flow Club, we share strategies and practical tips that business owners and entrepreneurs can implement immediately to improve the overall cash flow in their business.
We will talk about inbound cash flow, outbound cash flow, and managing cash flows overall.
Our focus is:
1) How to increase the volume of inbound cash flows, accelerate the speed of inbound cash flows, and systemize inbound cash flows for greater business certainty.
2) How to decrease the volume of outbound cash flows, decelerate the speed of outbound cash flows, and optimize outbound cash flows for great business strength.
3) How to manage saving, borrowing, and investing in a business.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TheBigThinkerUniverse #JeffBorschowa #TheGlobalWellnessHQPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending
Edmonton, Alberta, Canada
Strategies for Spontaneous Sales
And I'm using the genius of Robin Williams of being spontaneous. I make camp. I exhaust every drop you have. vertically before i move horizontally to that next question which i'm going to be asking in an open-ended way because i'll still get your yes or no but i'll get the explanation sometimes i'll figure out where the priorities are and you could have saved me some time and so these are the greatest ways for you to breathe to be able to lower your temperature think ahead plan your notes and it's a It's a beautiful dance if people are willing to do it.
Richard's Passion for Pinball Machines
guy's garage and pull them out. And so currently today I have 15 pinball machines, six jukeboxes. I've collected air hockey tables and other retro machines because I have the space for it. And secondly, I'm willing to die on that hill. My wife can win 99.9% of the arguments. This is the one battle I'm on to fight. Please just let me have my video games and my pinball machines. If we do, I'll have a very happy marriage. I love it. Now, what's your rarest machine or your prize? Who's your favorite child? What a beautiful question. It's difficult to say, but my taste has changed through the years. Right now, my favorite decade for pinball machines were the 1970s, okay? You still had, sometimes you might have the new screens, but it's usually the wheel and the sound would be the bells that you would have. But my favorite part, and this is where I go crazy, It's the marquee art. It's the play field. So it's not a laminate or a sticker. This was painted on wood. So over the years, you can see the certain cracks. It has its specific roles. And if the cabinet and the outside is preserved and in good condition, you see some of the most amazing artwork on these machines, from the pins to where you put in the coins to the lighting. I get passionate over it and I love the restoration of it.
The Human Touch vs. AI in Customer Service
How am I going to shatter misconceptions? Yo, Jeff, you watch movies, don't you? Absolutely. The Wolf of Wall Street and Boiler Room. Glengarry Glen Ross, right? The prime gig. All that good stuff. Wow. I mean, you're screaming out, Recco, cutting ties. Everyone's standing. Closing on cold calls. I mean, come on, Gene the Machine. Golfies for closers. Please. It really depends on the environment that you're in. There's five campaigns I don't do here. It's because I'm in a very strict Catholic country and I'm a guest here. We don't do sports books, casinos, stocks, pharmacies, or sweepstakes. there's a lot of companies out there such as your bank or other places that will retain a client that will give you an upsell or some sort of referral or assistance that you might not get when you're just entering in information filling out forms waiting for somebody to respond that's the most frustrating thing when you keep pressing zero yeah and so as much as people are downsizing and trying to do things through ai AI can't give you a hug. And AI can't tell you that they know where you're coming from if your dog dies
The Power of Delegation and Growth
Or how about even this, the best part, you might even be able to start hiring people and paying salaries and delegating and promoting. And so the moment that you release that weight mentally, physically, spiritually, then you rise, right? Release whatever weight is holding you back so you can expand. That's my only suggestion for your audience. I can't thank you enough. You do the best podcast. You know, I had a great time with you today. I have the best guests. So it's all you. And Richard, thank you for being on the show.
Introduction to Global Wellness HQ and Richard Blank
Welcome to the Global Wellness HQ family of podcasts. We are your international headquarters for resources and ideas and insight in relation to the nine elements of holistic wellness. Join us as we interview local and international wellness experts and learn how you can implement and improve one element or dimension of wellness at a time. Our experts will share their practical tips on wellness in one of these core areas. Emotional, intellectual, occupational, physical, environmental, financial, spiritual, social, or habitual. We created our family of podcasts as a resource for anyone who is looking to integrate the nine elements of holistic wellness into their daily lives. Welcome to the show. Hi, everyone. Welcome back to the show. I'm excited today. We have Richard Blank with us. Richard, why don't you, first of all, tell us a little bit about who you are and what you do? Jeff, I'm so happy to be here with you and your audience today. My name is Richard Blank. I'm the proud CEO of Costa Rica's Call Center. I'm also from Northeast Philadelphia, so I got a very good story, a vision quest of twists and turns that got me here today.
The Big Thinker Universe. GWHQ Podcast - Season 2 - Episode 016 - Richard Blank
The Global Wellness HQ Podcast is proudly sponsored by Cash Flow Club.This is a playground for big thinkers with big ideas. We will focus on how we as a collective can improve life on our little planet.
The primary focus of our new podcast will be to bring together Mavericks, Visionaries, and Philanthropists. Together, we will create the synergy that will expand our collective universe. Join us as we interview wellness experts. Learn how you can implement and improve one dimension of wellness at a time. Our experts will share their practical tips on wellness in one of these core areas: emotional, intellectual, occupational, physical, environmental, financial, spiritual, social, or habitual. We created this podcast as a resource for anyone who is looking to integrate the Nine Elements of Holistic Wellness (NEHW) into their daily lives.
We will share big ideas about business and life in general.What big thoughts are you thinking today?
Building Business Relationships
And mind you this, my friend, prior to being transferred to you, I already gave your secretary, Catherine, a huge compliment. I told her that she was great. I told you she was great. And I'm also going to do it in writing. So when we get off the phone, you're going to tell her. And when I call your company back, not only will she remember me, She'll thank me for that compliment that I gave her because she's worked there for 10 years and no one's ever done it. She's going to tell me about your anniversary, your company culture, your direct extension. And the next thing you know, Richie's got more business because everyone loves him. And that's how you do the circle. You make nice. You touch two or three times. You build a pipeline. That's what you do, Jeff.
Embrace the Unexpected: Journey of Growth
I wanted my horizon. I wanted to leave a castle to slay a dragon so I can save a princess and be a prince, damn it. I wanted to drink life. And don't tell me that I was going to be CEO of a call center. I didn't even know what a call center was, but you didn't even know really what one was until this podcast. And so I fell into this, but I drank it. And I think that's one of the most beautiful things when you embrace the unexpected and incorporate it and grow from it because you would have never known. And so that's why I'm here today. I love it. Now, I could talk to you all day, Richard. I will be mindful of your time, I promise.
Emotional Interactions: AI's Shortcomings
There's certain times someone will want hand-holding and to spend a couple extra minutes on the phone to vent with an intake coordinator for a law firm or with their insurance company or when they're speaking with their doctor's assistant because they're emotional. And when you start doing things in that way with AI, it's really eliminating the value of that client. And so to answer your question, I do customer support.
https://youtu.be/MSdL9gCx7Qk
https://youtu.be/kEb34JeS1Co
https://youtu.be/j3TyG7q0DgU
https://youtu.be/9LodUrQP21Y
The Big Thinker Universe, Jeff Borschowa, The Global Wellness HQ Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Jeff Borschowa
Jeff Borschowa began his accounting career in 1991. He is constantly looking for ways to improve operational efficiency and effectiveness for his clients. He has narrowed his focus to work mainly with accounting firms and bookkeeping practices. Jeff works with senior team members to identify issues and implement technology solutions. Jeff’s goal is to build the future of accounting, one firm at a time.
As a Billionaire in Training and Chief Connection Officer at #BigThinkerUniverse, my mission is to cultivate abundance through the power of strategic networking, neuro-diversity, and innovative thinking. My passion lies in connecting people, ideas, and opportunities to create transformative outcomes for individuals and businesses alike.
I live my life committed to heart-centered leadership and building authentic relationships. I excel at fostering meaningful, synergistic relationships that go beyond transactions to deliver long-term value and impact.
Networking Philosophy: I believe that a strategic network is the single greatest asset we can cultivate for both personal and professional success.
While many focus on scarcity, short-term tactics, and transactional wins, master networkers embrace abundance, relationships, and long-term synergy. By connecting visionary leaders and aligning shared goals, I help unlock unparalleled opportunities for growth and collaboration. My life's mission is to elevate business networking to an art form.
Key Focus Areas
Abundance Mindset: Building a culture of generosity, optimism, and open collaboration.
Neuro-Diversity: Leveraging unique perspectives and talents to drive innovation.
Strategic Networking: Creating connections that are purposeful, mutually beneficial, and rooted in shared values.
Relationship-Centered Systems: Empowering businesses to implement systems designed for building authentic relationships that drive new revenues.
I thrive when working with Driven, visionary leaders who think big, act boldly, and value strategic relationships. If you're ready to embrace innovation, align with your purpose, and create lasting impact, let's connect.
When we connect, I’ll bring:
Creative, strategy-driven solutions tailored to your vision.
A commitment to helping you harness your unique strengths.
A network of like-minded collaborators who share your values and drive.
Who Might Not Benefit
My approach may not align with those uncomfortable with change, high-risk ideas, or rapid innovation. I work best with those who see opportunities where others see obstacles.
In Cash Flow Club, we share strategies and practical tips that business owners and entrepreneurs can implement immediately to improve the overall cash flow in their business.
We will talk about inbound cash flow, outbound cash flow, and managing cash flows overall.
Our focus is:
1) How to increase the volume of inbound cash flows, accelerate the speed of inbound cash flows, and systemize inbound cash flows for greater business certainty.
2) How to decrease the volume of outbound cash flows, decelerate the speed of outbound cash flows, and optimize outbound cash flows for great business strength.
3) How to manage saving, borrowing, and investing in a business.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TheBigThinkerUniverse #JeffBorschowa #TheGlobalWellnessHQPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending
Edmonton, Alberta, Canada
Strategies for Spontaneous Sales
And I'm using the genius of Robin Williams of being spontaneous. I make camp. I exhaust every drop you have. vertically before i move horizontally to that next question which i'm going to be asking in an open-ended way because i'll still get your yes or no but i'll get the explanation sometimes i'll figure out where the priorities are and you could have saved me some time and so these are the greatest ways for you to breathe to be able to lower your temperature think ahead plan your notes and it's a It's a beautiful dance if people are willing to do it.
Richard's Passion for Pinball Machines
guy's garage and pull them out. And so currently today I have 15 pinball machines, six jukeboxes. I've collected air hockey tables and other retro machines because I have the space for it. And secondly, I'm willing to die on that hill. My wife can win 99.9% of the arguments. This is the one battle I'm on to fight. Please just let me have my video games and my pinball machines. If we do, I'll have a very happy marriage. I love it. Now, what's your rarest machine or your prize? Who's your favorite child? What a beautiful question. It's difficult to say, but my taste has changed through the years. Right now, my favorite decade for pinball machines were the 1970s, okay? You still had, sometimes you might have the new screens, but it's usually the wheel and the sound would be the bells that you would have. But my favorite part, and this is where I go crazy, It's the marquee art. It's the play field. So it's not a laminate or a sticker. This was painted on wood. So over the years, you can see the certain cracks. It has its specific roles. And if the cabinet and the outside is preserved and in good condition, you see some of the most amazing artwork on these machines, from the pins to where you put in the coins to the lighting. I get passionate over it and I love the restoration of it.
The Human Touch vs. AI in Customer Service
How am I going to shatter misconceptions? Yo, Jeff, you watch movies, don't you? Absolutely. The Wolf of Wall Street and Boiler Room. Glengarry Glen Ross, right? The prime gig. All that good stuff. Wow. I mean, you're screaming out, Recco, cutting ties. Everyone's standing. Closing on cold calls. I mean, come on, Gene the Machine. Golfies for closers. Please. It really depends on the environment that you're in. There's five campaigns I don't do here. It's because I'm in a very strict Catholic country and I'm a guest here. We don't do sports books, casinos, stocks, pharmacies, or sweepstakes. there's a lot of companies out there such as your bank or other places that will retain a client that will give you an upsell or some sort of referral or assistance that you might not get when you're just entering in information filling out forms waiting for somebody to respond that's the most frustrating thing when you keep pressing zero yeah and so as much as people are downsizing and trying to do things through ai AI can't give you a hug. And AI can't tell you that they know where you're coming from if your dog dies
The Power of Delegation and Growth
Or how about even this, the best part, you might even be able to start hiring people and paying salaries and delegating and promoting. And so the moment that you release that weight mentally, physically, spiritually, then you rise, right? Release whatever weight is holding you back so you can expand. That's my only suggestion for your audience. I can't thank you enough. You do the best podcast. You know, I had a great time with you today. I have the best guests. So it's all you. And Richard, thank you for being on the show.
Introduction to Global Wellness HQ and Richard Blank
Welcome to the Global Wellness HQ family of podcasts. We are your international headquarters for resources and ideas and insight in relation to the nine elements of holistic wellness. Join us as we interview local and international wellness experts and learn how you can implement and improve one element or dimension of wellness at a time. Our experts will share their practical tips on wellness in one of these core areas. Emotional, intellectual, occupational, physical, environmental, financial, spiritual, social, or habitual. We created our family of podcasts as a resource for anyone who is looking to integrate the nine elements of holistic wellness into their daily lives. Welcome to the show. Hi, everyone. Welcome back to the show. I'm excited today. We have Richard Blank with us. Richard, why don't you, first of all, tell us a little bit about who you are and what you do? Jeff, I'm so happy to be here with you and your audience today. My name is Richard Blank. I'm the proud CEO of Costa Rica's Call Center. I'm also from Northeast Philadelphia, so I got a very good story, a vision quest of twists and turns that got me here today.
The Big Thinker Universe. GWHQ Podcast - Season 2 - Episode 016 - Richard Blank
The Global Wellness HQ Podcast is proudly sponsored by Cash Flow Club.This is a playground for big thinkers with big ideas. We will focus on how we as a collective can improve life on our little planet.
The primary focus of our new podcast will be to bring together Mavericks, Visionaries, and Philanthropists. Together, we will create the synergy that will expand our collective universe. Join us as we interview wellness experts. Learn how you can implement and improve one dimension of wellness at a time. Our experts will share their practical tips on wellness in one of these core areas: emotional, intellectual, occupational, physical, environmental, financial, spiritual, social, or habitual. We created this podcast as a resource for anyone who is looking to integrate the Nine Elements of Holistic Wellness (NEHW) into their daily lives.
We will share big ideas about business and life in general.What big thoughts are you thinking today?
Building Business Relationships
And mind you this, my friend, prior to being transferred to you, I already gave your secretary, Catherine, a huge compliment. I told her that she was great. I told you she was great. And I'm also going to do it in writing. So when we get off the phone, you're going to tell her. And when I call your company back, not only will she remember me, She'll thank me for that compliment that I gave her because she's worked there for 10 years and no one's ever done it. She's going to tell me about your anniversary, your company culture, your direct extension. And the next thing you know, Richie's got more business because everyone loves him. And that's how you do the circle. You make nice. You touch two or three times. You build a pipeline. That's what you do, Jeff.
Embrace the Unexpected: Journey of Growth
I wanted my horizon. I wanted to leave a castle to slay a dragon so I can save a princess and be a prince, damn it. I wanted to drink life. And don't tell me that I was going to be CEO of a call center. I didn't even know what a call center was, but you didn't even know really what one was until this podcast. And so I fell into this, but I drank it. And I think that's one of the most beautiful things when you embrace the unexpected and incorporate it and grow from it because you would have never known. And so that's why I'm here today. I love it. Now, I could talk to you all day, Richard. I will be mindful of your time, I promise.
Emotional Interactions: AI's Shortcomings
There's certain times someone will want hand-holding and to spend a couple extra minutes on the phone to vent with an intake coordinator for a law firm or with their insurance company or when they're speaking with their doctor's assistant because they're emotional. And when you start doing things in that way with AI, it's really eliminating the value of that client. And so to answer your question, I do customer support.
https://youtu.be/MSdL9gCx7Qk
https://youtu.be/kEb34JeS1Co
https://youtu.be/j3TyG7q0DgU
https://youtu.be/9LodUrQP21Y
The Big Thinker Universe, Jeff Borschowa, The Global Wellness HQ Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Jeff Borschowa
Jeff Borschowa began his accounting career in 1991. He is constantly looking for ways to improve operational efficiency and effectiveness for his clients. He has narrowed his focus to work mainly with accounting firms and bookkeeping practices. Jeff works with senior team members to identify issues and implement technology solutions. Jeff’s goal is to build the future of accounting, one firm at a time.
As a Billionaire in Training and Chief Connection Officer at #BigThinkerUniverse, my mission is to cultivate abundance through the power of strategic networking, neuro-diversity, and innovative thinking. My passion lies in connecting people, ideas, and opportunities to create transformative outcomes for individuals and businesses alike.
I live my life committed to heart-centered leadership and building authentic relationships. I excel at fostering meaningful, synergistic relationships that go beyond transactions to deliver long-term value and impact.
Networking Philosophy: I believe that a strategic network is the single greatest asset we can cultivate for both personal and professional success.
While many focus on scarcity, short-term tactics, and transactional wins, master networkers embrace abundance, relationships, and long-term synergy. By connecting visionary leaders and aligning shared goals, I help unlock unparalleled opportunities for growth and collaboration. My life's mission is to elevate business networking to an art form.
Key Focus Areas
Abundance Mindset: Building a culture of generosity, optimism, and open collaboration.
Neuro-Diversity: Leveraging unique perspectives and talents to drive innovation.
Strategic Networking: Creating connections that are purposeful, mutually beneficial, and rooted in shared values.
Relationship-Centered Systems: Empowering businesses to implement systems designed for building authentic relationships that drive new revenues.
I thrive when working with Driven, visionary leaders who think big, act boldly, and value strategic relationships. If you're ready to embrace innovation, align with your purpose, and create lasting impact, let's connect.
When we connect, I’ll bring:
Creative, strategy-driven solutions tailored to your vision.
A commitment to helping you harness your unique strengths.
A network of like-minded collaborators who share your values and drive.
Who Might Not Benefit
My approach may not align with those uncomfortable with change, high-risk ideas, or rapid innovation. I work best with those who see opportunities where others see obstacles.
In Cash Flow Club, we share strategies and practical tips that business owners and entrepreneurs can implement immediately to improve the overall cash flow in their business.
We will talk about inbound cash flow, outbound cash flow, and managing cash flows overall.
Our focus is:
1) How to increase the volume of inbound cash flows, accelerate the speed of inbound cash flows, and systemize inbound cash flows for greater business certainty.
2) How to decrease the volume of outbound cash flows, decelerate the speed of outbound cash flows, and optimize outbound cash flows for great business strength.
3) How to manage saving, borrowing, and investing in a business.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TheBigThinkerUniverse #JeffBorschowa #TheGlobalWellnessHQPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending
Edmonton, Alberta, Canada
Strategies for Spontaneous Sales
And I'm using the genius of Robin Williams of being spontaneous. I make camp. I exhaust every drop you have. vertically before i move horizontally to that next question which i'm going to be asking in an open-ended way because i'll still get your yes or no but i'll get the explanation sometimes i'll figure out where the priorities are and you could have saved me some time and so these are the greatest ways for you to breathe to be able to lower your temperature think ahead plan your notes and it's a It's a beautiful dance if people are willing to do it.
Richard's Passion for Pinball Machines
guy's garage and pull them out. And so currently today I have 15 pinball machines, six jukeboxes. I've collected air hockey tables and other retro machines because I have the space for it. And secondly, I'm willing to die on that hill. My wife can win 99.9% of the arguments. This is the one battle I'm on to fight. Please just let me have my video games and my pinball machines. If we do, I'll have a very happy marriage. I love it. Now, what's your rarest machine or your prize? Who's your favorite child? What a beautiful question. It's difficult to say, but my taste has changed through the years. Right now, my favorite decade for pinball machines were the 1970s, okay? You still had, sometimes you might have the new screens, but it's usually the wheel and the sound would be the bells that you would have. But my favorite part, and this is where I go crazy, It's the marquee art. It's the play field. So it's not a laminate or a sticker. This was painted on wood. So over the years, you can see the certain cracks. It has its specific roles. And if the cabinet and the outside is preserved and in good condition, you see some of the most amazing artwork on these machines, from the pins to where you put in the coins to the lighting. I get passionate over it and I love the restoration of it.
The Human Touch vs. AI in Customer Service
How am I going to shatter misconceptions? Yo, Jeff, you watch movies, don't you? Absolutely. The Wolf of Wall Street and Boiler Room. Glengarry Glen Ross, right? The prime gig. All that good stuff. Wow. I mean, you're screaming out, Recco, cutting ties. Everyone's standing. Closing on cold calls. I mean, come on, Gene the Machine. Golfies for closers. Please. It really depends on the environment that you're in. There's five campaigns I don't do here. It's because I'm in a very strict Catholic country and I'm a guest here. We don't do sports books, casinos, stocks, pharmacies, or sweepstakes. there's a lot of companies out there such as your bank or other places that will retain a client that will give you an upsell or some sort of referral or assistance that you might not get when you're just entering in information filling out forms waiting for somebody to respond that's the most frustrating thing when you keep pressing zero yeah and so as much as people are downsizing and trying to do things through ai AI can't give you a hug. And AI can't tell you that they know where you're coming from if your dog dies
The Power of Delegation and Growth
Or how about even this, the best part, you might even be able to start hiring people and paying salaries and delegating and promoting. And so the moment that you release that weight mentally, physically, spiritually, then you rise, right? Release whatever weight is holding you back so you can expand. That's my only suggestion for your audience. I can't thank you enough. You do the best podcast. You know, I had a great time with you today. I have the best guests. So it's all you. And Richard, thank you for being on the show.
Introduction to Global Wellness HQ and Richard Blank
Welcome to the Global Wellness HQ family of podcasts. We are your international headquarters for resources and ideas and insight in relation to the nine elements of holistic wellness. Join us as we interview local and international wellness experts and learn how you can implement and improve one element or dimension of wellness at a time. Our experts will share their practical tips on wellness in one of these core areas. Emotional, intellectual, occupational, physical, environmental, financial, spiritual, social, or habitual. We created our family of podcasts as a resource for anyone who is looking to integrate the nine elements of holistic wellness into their daily lives. Welcome to the show. Hi, everyone. Welcome back to the show. I'm excited today. We have Richard Blank with us. Richard, why don't you, first of all, tell us a little bit about who you are and what you do? Jeff, I'm so happy to be here with you and your audience today. My name is Richard Blank. I'm the proud CEO of Costa Rica's Call Center. I'm also from Northeast Philadelphia, so I got a very good story, a vision quest of twists and turns that got me here today.
The Big Thinker Universe. GWHQ Podcast - Season 2 - Episode 016 - Richard Blank
The Global Wellness HQ Podcast is proudly sponsored by Cash Flow Club.This is a playground for big thinkers with big ideas. We will focus on how we as a collective can improve life on our little planet.
The primary focus of our new podcast will be to bring together Mavericks, Visionaries, and Philanthropists. Together, we will create the synergy that will expand our collective universe. Join us as we interview wellness experts. Learn how you can implement and improve one dimension of wellness at a time. Our experts will share their practical tips on wellness in one of these core areas: emotional, intellectual, occupational, physical, environmental, financial, spiritual, social, or habitual. We created this podcast as a resource for anyone who is looking to integrate the Nine Elements of Holistic Wellness (NEHW) into their daily lives.
We will share big ideas about business and life in general.What big thoughts are you thinking today?
Building Business Relationships
And mind you this, my friend, prior to being transferred to you, I already gave your secretary, Catherine, a huge compliment. I told her that she was great. I told you she was great. And I'm also going to do it in writing. So when we get off the phone, you're going to tell her. And when I call your company back, not only will she remember me, She'll thank me for that compliment that I gave her because she's worked there for 10 years and no one's ever done it. She's going to tell me about your anniversary, your company culture, your direct extension. And the next thing you know, Richie's got more business because everyone loves him. And that's how you do the circle. You make nice. You touch two or three times. You build a pipeline. That's what you do, Jeff.
Embrace the Unexpected: Journey of Growth
I wanted my horizon. I wanted to leave a castle to slay a dragon so I can save a princess and be a prince, damn it. I wanted to drink life. And don't tell me that I was going to be CEO of a call center. I didn't even know what a call center was, but you didn't even know really what one was until this podcast. And so I fell into this, but I drank it. And I think that's one of the most beautiful things when you embrace the unexpected and incorporate it and grow from it because you would have never known. And so that's why I'm here today. I love it. Now, I could talk to you all day, Richard. I will be mindful of your time, I promise.
Emotional Interactions: AI's Shortcomings
There's certain times someone will want hand-holding and to spend a couple extra minutes on the phone to vent with an intake coordinator for a law firm or with their insurance company or when they're speaking with their doctor's assistant because they're emotional. And when you start doing things in that way with AI, it's really eliminating the value of that client. And so to answer your question, I do customer support.
https://youtu.be/MSdL9gCx7Qk
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The Big Thinker Universe, Jeff Borschowa, The Global Wellness HQ Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
Jeff Borschowa
Jeff Borschowa began his accounting career in 1991. He is constantly looking for ways to improve operational efficiency and effectiveness for his clients. He has narrowed his focus to work mainly with accounting firms and bookkeeping practices. Jeff works with senior team members to identify issues and implement technology solutions. Jeff’s goal is to build the future of accounting, one firm at a time.
As a Billionaire in Training and Chief Connection Officer at #BigThinkerUniverse, my mission is to cultivate abundance through the power of strategic networking, neuro-diversity, and innovative thinking. My passion lies in connecting people, ideas, and opportunities to create transformative outcomes for individuals and businesses alike.
I live my life committed to heart-centered leadership and building authentic relationships. I excel at fostering meaningful, synergistic relationships that go beyond transactions to deliver long-term value and impact.
Networking Philosophy: I believe that a strategic network is the single greatest asset we can cultivate for both personal and professional success.
While many focus on scarcity, short-term tactics, and transactional wins, master networkers embrace abundance, relationships, and long-term synergy. By connecting visionary leaders and aligning shared goals, I help unlock unparalleled opportunities for growth and collaboration. My life's mission is to elevate business networking to an art form.
Key Focus Areas
Abundance Mindset: Building a culture of generosity, optimism, and open collaboration.
Neuro-Diversity: Leveraging unique perspectives and talents to drive innovation.
Strategic Networking: Creating connections that are purposeful, mutually beneficial, and rooted in shared values.
Relationship-Centered Systems: Empowering businesses to implement systems designed for building authentic relationships that drive new revenues.
I thrive when working with Driven, visionary leaders who think big, act boldly, and value strategic relationships. If you're ready to embrace innovation, align with your purpose, and create lasting impact, let's connect.
When we connect, I’ll bring:
Creative, strategy-driven solutions tailored to your vision.
A commitment to helping you harness your unique strengths.
A network of like-minded collaborators who share your values and drive.
Who Might Not Benefit
My approach may not align with those uncomfortable with change, high-risk ideas, or rapid innovation. I work best with those who see opportunities where others see obstacles.
In Cash Flow Club, we share strategies and practical tips that business owners and entrepreneurs can implement immediately to improve the overall cash flow in their business.
We will talk about inbound cash flow, outbound cash flow, and managing cash flows overall.
Our focus is:
1) How to increase the volume of inbound cash flows, accelerate the speed of inbound cash flows, and systemize inbound cash flows for greater business certainty.
2) How to decrease the volume of outbound cash flows, decelerate the speed of outbound cash flows, and optimize outbound cash flows for great business strength.
3) How to manage saving, borrowing, and investing in a business.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#TheBigThinkerUniverse #JeffBorschowa #TheGlobalWellnessHQPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending
Edmonton, Alberta, Canada
Strategies for Spontaneous Sales
And I'm using the genius of Robin Williams of being spontaneous. I make camp. I exhaust every drop you have. vertically before i move horizontally to that next question which i'm going to be asking in an open-ended way because i'll still get your yes or no but i'll get the explanation sometimes i'll figure out where the priorities are and you could have saved me some time and so these are the greatest ways for you to breathe to be able to lower your temperature think ahead plan your notes and it's a It's a beautiful dance if people are willing to do it.
Richard's Passion for Pinball Machines
guy's garage and pull them out. And so currently today I have 15 pinball machines, six jukeboxes. I've collected air hockey tables and other retro machines because I have the space for it. And secondly, I'm willing to die on that hill. My wife can win 99.9% of the arguments. This is the one battle I'm on to fight. Please just let me have my video games and my pinball machines. If we do, I'll have a very happy marriage. I love it. Now, what's your rarest machine or your prize? Who's your favorite child? What a beautiful question. It's difficult to say, but my taste has changed through the years. Right now, my favorite decade for pinball machines were the 1970s, okay? You still had, sometimes you might have the new screens, but it's usually the wheel and the sound would be the bells that you would have. But my favorite part, and this is where I go crazy, It's the marquee art. It's the play field. So it's not a laminate or a sticker. This was painted on wood. So over the years, you can see the certain cracks. It has its specific roles. And if the cabinet and the outside is preserved and in good condition, you see some of the most amazing artwork on these machines, from the pins to where you put in the coins to the lighting. I get passionate over it and I love the restoration of it.
The Human Touch vs. AI in Customer Service
How am I going to shatter misconceptions? Yo, Jeff, you watch movies, don't you? Absolutely. The Wolf of Wall Street and Boiler Room. Glengarry Glen Ross, right? The prime gig. All that good stuff. Wow. I mean, you're screaming out, Recco, cutting ties. Everyone's standing. Closing on cold calls. I mean, come on, Gene the Machine. Golfies for closers. Please. It really depends on the environment that you're in. There's five campaigns I don't do here. It's because I'm in a very strict Catholic country and I'm a guest here. We don't do sports books, casinos, stocks, pharmacies, or sweepstakes. there's a lot of companies out there such as your bank or other places that will retain a client that will give you an upsell or some sort of referral or assistance that you might not get when you're just entering in information filling out forms waiting for somebody to respond that's the most frustrating thing when you keep pressing zero yeah and so as much as people are downsizing and trying to do things through ai AI can't give you a hug. And AI can't tell you that they know where you're coming from if your dog dies
The Power of Delegation and Growth
Or how about even this, the best part, you might even be able to start hiring people and paying salaries and delegating and promoting. And so the moment that you release that weight mentally, physically, spiritually, then you rise, right? Release whatever weight is holding you back so you can expand. That's my only suggestion for your audience. I can't thank you enough. You do the best podcast. You know, I had a great time with you today. I have the best guests. So it's all you. And Richard, thank you for being on the show.
Introduction to Global Wellness HQ and Richard Blank
Welcome to the Global Wellness HQ family of podcasts. We are your international headquarters for resources and ideas and insight in relation to the nine elements of holistic wellness. Join us as we interview local and international wellness experts and learn how you can implement and improve one element or dimension of wellness at a time. Our experts will share their practical tips on wellness in one of these core areas. Emotional, intellectual, occupational, physical, environmental, financial, spiritual, social, or habitual. We created our family of podcasts as a resource for anyone who is looking to integrate the nine elements of holistic wellness into their daily lives. Welcome to the show. Hi, everyone. Welcome back to the show. I'm excited today. We have Richard Blank with us. Richard, why don't you, first of all, tell us a little bit about who you are and what you do? Jeff, I'm so happy to be here with you and your audience today. My name is Richard Blank. I'm the proud CEO of Costa Rica's Call Center. I'm also from Northeast Philadelphia, so I got a very good story, a vision quest of twists and turns that got me here today.
