Introducing the production of cream chargers, producing high-quality products with high standards and ensuring quality. Using advanced instruments, automated production, guaranteed production, and supply to all over the world. https://grtsupply.com/
NextCRM is a WordPress Email Marketing Automation Plugin. Manage your leads and customers, email campaigns, automated email sequencing, contacts management, user activity monitoring, and more all in one place, without ever leaving your WordPress panel!
Registered attendee E-mail Notification Settings at Admin Panel.The contents of the Automated Emails are sent to the attendee when a new user is registered.
Automation testing is a technique that executes test case suites automatically using specialized programs or coding.For More Info Visit https://5datainc.com/
Cloudester developed an AI-based restaurant management system that helps the client to operate a restaurant with just a single employee as all other activities are automated like order taking, order serving, and order preparation.
How to make a custom made email template when prospecting new business? INspired INsider Podcast guest Richard Blank Costa Rica's Call Center
Dr. Jeremy Weisz: Will you, when you do the outbound uh, calls, will you also do emails and texts as well? Or is that, or the company handling those things and you're following up with the call?
Richard Blank: It really all depends. Um, a lot of the times we're logging into their system, so something is automated or if they're not doing it, I would make a suggestion to do it, just to make sure it's not too labor intensive.
Richard Blank: But then again, I just don't want them clicking an email template and just sending it to you, calling you, sir. I mean, that's, that's nothing special. You're probably not gonna look at it. It's like, almost like jump bail and you're gonna throw it away. And so if I could have some takeaways as I mentioned it, either on a phone call, a positive escalation, where if I didn't even speak with you, but I spoke with in your coworkers.
Richard Blank: I could almost once again separate myself, and instead of doing half court, not even three point, now you and I are looking at foul shot percentages. I'll never give you a hundred percent slam dunk. I mean, nothing is a hundred percent. There's not even straight lines in nature. But what we can also do is just increase our percentages by doing things that are not too aggressive or misleading.
Richard Blank: We're just, once again, trying to separate ourselves from others that are trying to earn your.
Dr. Jeremy Weisz: From an inbound perspective, So that was the outbound from inbound perspective. Talk about some of the things that you do in the, in the movie and music space.
Richard Blank: Well, this is a wonderful demographic. It's a 55 plus female, so they get like almost a, a, uh, phone book sides book of movies and music that they get to go through every year.
Richard Blank: And this company's actually outta Chicago. They're an incredible company. We've had them for over a decade, and what's beautiful about this account is that these are existing clients and they already know. So we call, we, you know, once again, their contact information so we can get into their account. But when they're explaining the sort of movies that they like and the music, most of the agents here are so young that they've never seen a Humphrey Bogar movie before.
Richard Blank: Or they don't know who John Wayne is, or even Elvis Presley's a loha special. And so the agents, little by little, when they'll go home at night, they'll YouTube some of this stuff and get to know it. So the agents that have been on this campaign for a long time will know these genres and the most beautiful thing.
Richard Blank: And I will say this is how excited. The client gets when we can find their movie because then they, for a moment tell us on how that was the first date they went to with the drive-in with their husband X amount of years ago, where this is the music that they danced to at their wedding back in 1960, or this is what reminds them of Sunday afternoons with their grandmother watching that movie.
Richard Blank: And I love. I find it fascinating because you're learning so much about these people and when we do have their information and what they're looking for in stock, you should really hear the reactions of them. Are the talk times longer? Of course they are because besides double checking prices and shipping information and, and what they ordered, I want them to explain the passion for each thing that they're purchas.
Richard Blank: And do you remember Columbia House? It was like when you were ordering those CDs for a penny? As I say before, most people can order things online with Amazon and they could just click a button, but, but not these clients, they love to go through the book. They love to call us. They usually ask for the same individual that assisted them a couple months ago cuz they have that sort of relationship.
Richard Blank: And the reason I believe that I grew so much was the ups. When we were on the phone with them, you might hear, as I mentioned in this, I have a funny story. They, they, they were ordering Elvis Pres. And we heard dogs barking in the background. So the agent mentioned the dog, and then this client loves dogs.
Richard Blank: So we had this Beethoven special of like six movies that you could just include without the shipping. And we just told them about it and this, and this individual loved her grandchildren, loved dogs, and the Beethoven, you know, movie pack was perfect for her. And so how did Elvis Presley go to Beeth? Just as easy as anything else.
Richard Blank: There's a thousand topics to talk about in regards to movies of music, and if somebody lived a life, we can make a suggestion. But the reason I was able to grow so much was because of that upsell that was done flawlessly and just without resistance and just making a mention. And the client realized that we had not only the active listening skills, but the assertiveness to make that sort of suggestion and to be able to convert that sort of sale.
Richard Blank: They love this account and the attrition on this account is next to nothing. And some of my oldest supervisors that have been with me over a decade are managing this account. And so for me it it, it was really a gift to be able to work with this company for so long out of your amazing Chicago.
Inspired Insider Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dr. Jeremy Weisz discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
INspiredINsider.com Show features interviews with successful and inspirational entrepreneurs, authors, and visionary leaders.The interviews reveal deeply personal stories and explore the tough journey of Big Challenges or Big Mistakes that the inspirational leaders overcame to achieve success. Have You Ever Hit a Wall in Business or Life?
Dr. Jeremy Weisz is the Founder of InspiredInsider.com & CEO of Rise25.com He has been featuring top entrepreneurs with video interviews since 2010 that include founders/CEO’s of P90X, Atari, Einstein Bagels, Mattel, the Orlando Magic, Rx Bars and many more on InspiredInsider. He was senior producer for 6 years at one of the early top business podcasts helping to put systems in place and to run some of the behind the scenes operations.He continues to run his own chiropractic & massage facility in downtown Chicago and is founder of a nutritional supplement business.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/Ypd-Ochx_Vc
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://www.inspiredinsider.com/richard-blank-interview/
https://www.iheart.com/podcast/263-inspired-insider-wi-29650573/episode/improving-your-customer-support-with-richard-99381742/
https://player.fm/series/inspired-insider-podcast/improving-your-customer-support-with-richard-blank-of-costa-ricas-call-center
https://www.deezer.com/en/show/38477
https://podcastaddict.com/podcast/2939630
https://podcasts.apple.com/us/podcast/improving-your-customer-support-with-richard-blank/id729464589?i=1000569868046
Automatic Fly Ash Brick & Paver & Concrete Block Making Machine. Our expertise in hydraulics and manufacturing systems and automated machines enables us to innovate and develop world-class products.
Telemarketers are literally able to have almost a full hour's worth of talk time. Positive Talk Radio guest Richard Blank Costa Rica's Call Center
and that will buy you success at the same time. That's true because, because the more that you build a relationship with somebody and, and, and treat them like a, a real person, the, the one I always hate is when I get a, um, um, telemarketing call. And the first thing that happens is I pick up the. There's a delay.
Now I realize that that delay is because it's an automated, uh, dialing, right? That's correct. Predictive dialer. Mm-hmm yes. And so they wait until you pick up and say hello before it actually connects to a human being. Am I correct? In that? It can be, there could be some latency. I'd have to really look into that through the it department, but sometimes it's seamless where you can't tell.
And it's an immediate, but, um, no, and, and really that predicted dialer is amazing because it really gives you all of the information about the person with whom you're calling. And at the end, you get to do a disposition report so quickly, you can just do a drop down and explain what happened on the call.
And so what happens there is that these agents are literally able to have almost a full hour's worth of talk time, minus any sort of wrap up or CRM time. But, um, you know, that's something regarding the center. I don't know. A lot of the times they'd like to do these voicemail drops and then you would have to opt in that you're interested to speak with somebody legally to talk to them.
That could be a pain as well. And you know, I, I have somewhat empathy towards these agents making these calls. It depends, you know, a lot of times they'll tell me that. Car warranty is expiring, but guess what? Champ? I haven't lived in the United States for 22 years. So obviously I don't have a car warranty expiring.
So that upsets me a little bit. But if I get somebody on the phone and it's something I may qualify for, like telecom, for an example, and I compare rates, I'll listen to them pitch and with their permission. I'm gonna ask to do a QC on them. A quality control. We do 22 KPIs, which are key performance indicators, and we can gauge a call through the questioning and the answering.
But I usually look more for soft skills when they do name draws, positive, escalations, military, alphabet, rebuttals, and things like that. And so when I'll speak with somebody, I'll, you know, let them qualify me, send me info and maybe set up an appointment, but I'll ask them if they have a couple. I'd like to give them some professional feedback, and I'm not saying your tone was this or tone was that I will literally restructure their arguments and explain to them open ended to close ended questions and certain sort of vocabulary that I think will be more diplomatic and change the tone a little bit.
And I know that they're listening because they will repeat back to me or even ask me, follow up questions on some of these skills. And thank me for that. And even send me a personal email to thank me for that. Now, what am I doing this for? I'm paying it forward because there are a lot of times I was having weird days and someone would just take my call to warm me up and say, go Richard, go.
Even though I'm not gonna buy from you, but I like you, but I think you're great. And hang in there and I know what that's like. And I will sometimes reset them and ask them to re, could you please repeat that sentence for me again? You went too fast. I couldn't hear you. Was it 1, 2, 3, or ABC? And so I'm telling them to relax and calm down because you sound great.
I just can't understand you. And once they do, and once they give a perfect pitch, then I'm proud of them. And that's just, as I mentioned before, just paying it forward.
Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
Positive Talk Radio with Kevin McDonald
"Evolving Ideas One Conversation At A Time"
Positive Talk Radio podcast was originally started in 2003 by Kevin McDonald and friends on KKNW 1150 AM in Seattle with great guests, dynamic stories and interviews, plus new thoughts on a wide range of topics. The concept is to provide positive informative content designed to educate, entertain, empower and inspire all who listen Our content includes positive thoughts and idea's and is truly unique in the podcast industry and now again on KKNW 1150 AM on Monday's at 9 and Wednesdays at 4 pm pacific.
Kevin McDonald - Creator and Host. Born and raised in Seattle, Washington. This jovial fun loving man experienced life in a big way from star athlete, to actor, Voice Actor, Restaurateur, Sales and Sales Management, Transit Operator, Audio Producer, Talk Show Host, Creative Consultant, Motivational Leader and current podcast creator. (My Independence Report) Who’s mission is to Declare Our Freedom From Hate, Division and Fear, featuring positive motivational guest, music interviews and fun episodes. KM Media.pro is the parent site for, Positive Talk Radio. We are a live podcast/ Video cast that focuses on todays life challenges. In addition we are able to produce audio/ video products for other companies and people looking to find a voice in the crowded world of podcast journalism
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/KCeuxYCFUOI
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://positivetalkradio.podbean.com/e/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.positivetalkradio.net/191-richard-blank-chief-executive-officer/
https://www.facebook.com/watch/live/?ref=watch_permalink&v=1736657096686275
https://www.positivetalkradio.net/guests/richard-blank/
https://www.positivetalkradio.net/208-richard-blank-ceo-of-costa-ricas-call-center/
https://www.positivetalkradio.net/160-richard-blank-ceo-and-amazingly-gifted-business-man/
https://www.podchaser.com/podcasts/positive-talk-radio-3982674/episodes/richard-blank-ceo-and-amazingl-141119081
https://www.iheart.com/podcast/269-positive-talk-radio-87062639/episode/richard-blank-ceo-of-costa-ricas-100280727/
Drive-thru is becoming more important than ever in the fast-paced world we live in. In this video, we give a demo of how Ai is changing the drive-thru restaurant industry.
https://www.roshi.sg/
ROSHI is on a mission to make the loan buying journey easier than ever with a digital solution that is fully-personalised and automated. Our application module allows borrowers to set-up & access their own borrower dashboard, receive personalised loan options, upload documents and chat with loan managers directly on our platform.
YouTube Video: https://youtu.be/AtRa2KjQ29Q
Visibly look sharp all over the web and connect with buyers all over the world. Take control of your reputation with https://renesent.com/ automated monitoring and reporting along with 5-star review generation.
MT2 Trading Platform - Automated Binary Options Trading Made Simple. Trade automatically based on your MetaTrader indicators, or subscribe & copy your favorite expert signal providers. MT2 robot trades for you non-stop while you enjoy life!
Welcome to Stefanija, we provide one of the delicious vegan ice cream's, made by fully equipped automated machinery. The ice cream we give is so delicious and has no time restrictions for consumption.
Agilis Capital is a global platform for connecting Capital Seekers with Capital Providers, across the Globe. Online Capital Raising. Digital M&A. Automated Deal Flow. if you want for more information please visit us:-https://www.agilis.capital/
Tradermatica and Traderdelta are sites that were created by José Luis Cases Lozano to scam selling robots, products and other automated investment platform tools.
GoFounders is one of the successful internet marketing businesses. It specializes in providing fully automated marketing solutions to streamline the world of marketing. The organization is all set to the change millions of lives globally.
Make it easy for your employees and managers to grow and develop their teams with intelligent, automated HR processes and an intuitive user experience.
Bored out of long queues at restaurants? Or, tired of those hand gestures that fail to get the attention of waiters? But from now onward, you won’t! YtheWait brings automated check-in for you to experience the finest dining ever.
ProperSix online games are supreme and created exclusively for ProperSix’s clients. ProperSix are reinventing the online gambling industry by introducing a platform that offers transparent, fair gaming, live croupier and both automated and virtual games.
See how to protect Unity3D resources in the macOS APP bundle. Apply simple Product license with AppProtect or more flexibility Try/Buy or other license types with QuickLicense. Apply an offline or fully automated, online Serial Number activation process.
Automate you’re business account by account payable-receivable tracking manager software that gives you smooth payment collection management of your invoice and selling. For more information visit: https://mystatement.co/about_us/
Simplifies the process for individual and layperson to learn CPR techniques while effectively applying the AED (automated external defibrillator), a device which can shock a dying heart rhythm going back to life.
Don’t know where to start? Come use our online automated inventory system. Our system simplifies your problem of remembering what you loss. Simply click the type of property you have. Use our customize automation memory jogger Print your contents loss inventory and submit to your carrier for payment We offer free forms to help you collect your out of pocket expenses Go to easyclaimpayment.com
webinfotech solutions (call 09330160431)Email- webinfotechindia@gmail.com provides best automated online nidhi software with demo, modules, best advanced features, we are old reputed company and have more than 200 clients. for any information call us and feel free.
https://senturion.io/
Senturion Guardian is a completely agentless SaaS cloud security platform for actively protecting your AWS cloud accounts. The Senturion Guardian platform integrates directly with AWS GuardDuty, Amazon Web Services intelligent threat detection service. Our platform allows you to create rules to not only to be notified about threats but gives you the ability automatically react to the threats in near real-time. Whether a cloud resource has been comprised or unauthorized access to your account has been detected Senturion Guardian can stop the threat in its tracks.
Source: https://youtu.be/ME7UG3hf_Jg
https://www.themoneypouch.com
Learn how to set up a automated stock trading account in Coron.
Discover how to set up a brokerage account in Coron and start saving your monies into the ETFs. expatriates resident in the Philippines as well as Filip...
https://www.themoneypouch.com
Learn how to open a stock trading account in Puerto Galera.
Discover how to open a automated stock trading account in Puerto Galera and begin saving your monies into the ETFs. Expats living in the Philippines as well...
Free Video Inside. Broke College Student Goes From Bagging Groceries To Successful Entrepreneur. Discover A Free Simple System To Creating Residual Income. TAKE THE FREE TOUR: http://bit.ly/2JcXnGs
eSellerHub is a centralized order management tool that helps ecommerce companies to automate operations, helps to grow and sell across multiple channel. It handles everything from sales order management to feed management and fulfillment in one easy to use software system. It lets your customers to check the status of orders and provide them with additional order information to limit support queries. Moreover, it saves your time with the inbuilt automated tools that are designed to run your business more efficiently.
Electrically operated single vehicle gate in galvanised finish with safety edges, maglock and arm operator. At KP Engineering, we can design, supply and fit iron automated gates to make them open automatically upon entering your driveway or business premises.
http://ethereumpro.net Fully Automated Website where you can sell ethereum for bank transfer, exchange ethereum to skrill and US dollars, Payoneer Neteller Perfect Money Webmoney Paypal Payza
This video Introduction feature of Auto Profit System. New Software. Read my review here : http://www.autoprofitsystemreview.com http://dreview.zohosites.com/blogs/post/Automazed-Profit-Machine-Review http://dreviewers.blogspot.com/2017/12/automated-profit-machine-review.html https://dreviewer.weebly.com/blog/automated-profit-machine-review https://dreview.jimdo.com/2017/12/08/automated-profit-machine-review/
Out can escalate your business level quickly and earn you easy money. This Outsourcing Mastery Review will give you a more comprehensisourcing Mastery is the ultimate system to effortless grow any online business faster and cheaper. This is a cloud-based software allowing you to create a stable automated income. In the result, Outsourcing Masteryve information about this awesome product.
Get InstaGenius : http://bit.ly/2x3jdbH WordPress plugin that instantly adds an automated sales assistant onto your pages – priming your audience and closing sales for you It goes to work, finding perfectly targeted products, capturing leads and sending timely follow up sequences to your audiences at exactly the right time – 100% hands free, no need to even write any emails – our system does EVERYTHING for you. InstaGenius bonus InstaGenius review InstaGenius does it work Best InstaGenius Buy InstaGenius Buy InstaGenius with credit card Get InstaGenius InstaGenius coupon InstaGenius coupon code InstaGenius special InstaGenius on sale InstaGenius WordPress plugin InstaGenius WordPress plugin Discount InstaGenius WordPress plugin Testimonial https://youtu.be/hoRWheJEOy0
Get InstaGenius : http://bit.ly/2x3jdbH WordPress plugin that instantly adds an automated sales assistant onto your pages – priming your audience and closing sales for you It goes to work, finding perfectly targeted products, capturing leads and sending timely follow up sequences to your audiences at exactly the right time – 100% hands free, no need to even write any emails – our system does EVERYTHING for you. InstaGenius bonus InstaGenius review InstaGenius does it work Best InstaGenius Buy InstaGenius Buy InstaGenius with credit card Get InstaGenius InstaGenius coupon InstaGenius coupon code InstaGenius special InstaGenius on sale InstaGenius WordPress plugin InstaGenius WordPress plugin Discount InstaGenius WordPress plugin Testimonial
https://youtu.be/hoRWheJEOy0
