Innovation in compliance brings you interviews with industry leading experts who are changing the way practitioners approach compliance. Host Tom Fox, the Compliance Evangelist and Voice of Compliance is driving the conversation about compliance into the 2020s and beyond with his focus on innovations for the compliance practitioner and the compliance profession. If you want to learn how to bring business solutions to compliance problems to more fully operationalize compliance, this is the podcast for you.
The Compliance Podcast Network is the only channel dedicated to all forms of anti-corruption, anti-money-laundering and export control compliance.
In this episode, I visit with Richard Blank, founder and CEO of Costa Roca Call Center on how he learned the business from the ground up, soft communication skills, effective, engaged training and the value of a VA.
Richard Blank is the founder, CEO, and head bilingual trainer at Costa Rica’s Call Center, a business process outsourcing (BPO) telemarketing company. They offer outbound and inbound telemarketing solutions of the highest quality. Tom Fox welcomes him to this week’s show to talk about Costa Rica’s Call Center, how they help their clients, why he opened a call center in Costa Rica, and how to lead a successful call center in a foreign country.
The Core of Costa Rica’s Call Center
Tom asks Richard why he decided to open a call center in Costa Rica and how the term “Learning through the Proletariat” influenced his business model. Richard explains that as a CEO who works among people, you learn the importance of training and keeping your employees and customers. “One thing that I heard most sitting amongst people that are in a call center industry is that they feel expendable,” he tells Tom. To counteract this, he invests in his employees' careers by promoting them and teaching them English so that they have pride and security in their job. Additionally, he has several retro arcade game machines that allow the employees to meet colleagues from other departments, and to relax, “or even hang out with el jefe”. He explains that this creates a safe, enjoyable workplace culture and an atmosphere of trust and institutional fairness.
BPO Telemarketing Outsource Company
Tom asks Richard to define a BPO telemarketing outsourcing company. BPO stands for business process outsourcing, and it is done in several parts of the world, including the Philippines where it is known as offshore. However, since Costa Rica is so close to the United States, it is considered a near-shore outsourcing company. “[That] could be either a blended or mixed center where they work on multiple accounts; usually it’s for overflowing and answering service,” he explains. Every one of Costa Rica’s Call Center’s agents is assigned to and works specifically for a client. He explains why having a brick-and-mortar call center is more beneficial for them versus being completely remote: problems like Internet redundancy and electricity failure plague remote workers, while at the in-person center, there are multiple tools and resources to hedge technical difficulties.
Nearshoring and Outsourcing
Tom asks why Richard chose Costa Rica for a BPO center and what’s the difference in having a company in essentially the same time zone as the US. Richard describes Costa Rica’s ideal location, and that it’s a democratic society with no standing army. In addition, the country’s literacy rate is 95%, and it has the best infrastructure in Central America. They also have highly skilled and experienced workers, some of whom have lived in the US and have dual citizenship. Furthermore, clients like the fact that agents are attuned to the North American market. It is also a safe place to visit for tourism.
The Innovation in Compliance Podcast Network Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #innovationincompliancepodcast
https://youtu.be/Ttqqjxl5NQw
Buffer Boomerang Technique explained on the TrulyYourVA with Janis podcast. Special guest Richard Blank Costa Rica's Call Center.
Janis Melillo: K. Another question, and I'm not sure what this is, I'm very intrigued by it, and I have to tell you about four or five times I went to go on Google just to search this term, but I'm like, I, I wanted to save that suspense for this question. Yes. Tell me more about the famous buffering boomerang
Richard Blank: technique.
The buffer boomerang technique? Mm-hmm. , I like it. It's really more of conflict management because somebody may ask you a question with a very negative tone. In fact, I'll show you the image. There's my famous buffer boomerang technique, so somebody might ask you a question with a negative tone. What I like to do is buffer the negative tone.
I like to do a name. Bring it around by saying, that's an excellent question. Repeating the question to show active listening and then sending it back as a plus two. So for an example, let's say I'm prospecting your company. I'm calling truly your va, and somebody says, What is your name? I go, Ah. Janice, I'm so glad that you asked that question.
Once again, my name is Richard Blank, and so you can almost reset the tone on something like that. People will be asking you questions and so I think instead of just answering it as a, you know, a toe to toe's office answering a question cuz you're in trouble. Sometimes you need to buffer the tone, smooth that out a bit, show the active listening and send it back.
And so a lot of the times people will also be doing desert pitching or they'll just be going through a list of the services that they have. I, I think people need to pause every now and again for rest and for drink. In a desert, you need an oasis. And there's also times for positive and negative reinforcement.
And when you find a certain area that you like, you take it from a horizontal to a vertical. And then you start stacking open-ended questions. These like your virtual assistants, they need to show empathy on the phone and a lot of active listening. I believe that using names are very important. You should do that during tie down or pin down or clarification questions, and then amongst the conversation, using the pronouns of your and are to keep their attention in every 32nd.
Two minute intervals. And so buffer Boomerang is really just one of many techniques just to show active listening, so you're not just reacting, you're almost in mode of acting because of listening and adjusting your conversation accordingly. So the most frustrating thing is repeating. And so as long as that you once again, understand where that person is coming from, it could lower temperatures, bring back a speed and give you a little bit more control on a call.
Janis Melillo: I love that because Richard, I think there is such a difference from hearing to listening. So you take an active engagement, for instance, obviously we're on Zoom, we're streaming live through, uh, through my Facebook page and people can hear it, but are they listening?
Richard Blank: Most of the time though.
Janis Melillo: Yes, I, I, I agree.
I agree. Objections right there. There's a lot of distractions and I think in, in our, like I said, in the digital world today, you know, there's, for instance, news notifications. I've had to turn off all my news notifications as much as possible because it's distracting. Because when I'm working for a client, as I'm sure you are, because I think we have the same, uh, work ethic, I have to tune, I turn, tune all that stuff out because that is a distraction and it's only human nature to, you know, look down.
Oh, you know, there's some other news alert. Turn off the distractions. Cause I think that's a lot of outside clutter. We don't need clutter when we're focusing on the task at hand.
Richard Blank: We may not have the luxury of that sort of controlled environment in our offices Right now, there's no distractions. But if you and I were somewhere having lunch and there's a lot of noise, we still might need to find that focus.
So that's why I mentioned 30 seconds to two minutes. And I also believe, once again, when you are, um, engaged with the individual by having checkpoints either repeating what you say, confirming what you say, thumbing up what you say, moving on on what you say, because it would be foolish of me to be three or four points down or thinking of that.
We haven't even confirmed the one that we are on right now. Mm-hmm. . So people need to slow down a bit. And I think what's very important for me as well, and it can almost set the pace as a positive escalation, if there are individuals that assist you prior to being transferred or just anybody along the way, they should be mentioned verbally and in writing.
So let's just say hypothetically I'm calling a company back. This individual answering the phone will thank me for that compliment. Give me more company information, company culture, and would love to transfer the call. So it's almost like the philosophy of wwe, Janice. Well, we're just trying to reduce any sort of resistance.
Go with the current. Mm-hmm. , let the wind be in your sales. And so when you're trying to force a fit, you're trying to shove in your point, you're stepping on someone's toes, you're interrupting. We're not dancing well. And I think there's a very good place. Where through deductive reasoning, letting the person talk and then choosing.
What is the area of focus and possibly getting back to what you need to later in the conversa? Your conversation may be prolonged, but it's also a quality call, and I'm not saying we're repeating anything. What we're possibly doing, Dennis is expanding on certain topics where I couldn't get it before. I love meeting minute.
Because when someone concludes a conversation, if they can send an email back on all the points that they talked about, a, they're accountable for it. It's dated, so someone can't say they forgot about it. And it's an excellent point that where you pick up, where you left off, you start going through the, the checkpoint and delegating.
Who has a responsibility, if these are just first time relationships, we need to create certain boundaries and parameters and protocols because your way of working may be different from mine. And so as long as there's no surprises prior, and we can adjust that accordingly, it should flow exceptionally well.
Janis Melillo: Right. So the next question that I wanna ask you,
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://youtu.be/tGyk9vWbgUc
https://youtu.be/JonGMOF7xB4
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
on the TrulyYourVA with Janis podcast. Special guest Richard Blank Costa Rica's Call Center.
Janis Melillo: K. Another question, and I'm not sure what this is, I'm very intrigued by it, and I have to tell you about four or five times I went to go on Google just to search this term, but I'm like, I, I wanted to save that suspense for this question. Yes. Tell me more about the famous buffering boomerang
Richard Blank: technique.
The buffer boomerang technique? Mm-hmm. , I like it. It's really more of conflict management because somebody may ask you a question with a very negative tone. In fact, I'll show you the image. There's my famous buffer boomerang technique, so somebody might ask you a question with a negative tone. What I like to do is buffer the negative tone.
I like to do a name. Bring it around by saying, that's an excellent question. Repeating the question to show active listening and then sending it back as a plus two. So for an example, let's say I'm prospecting your company. I'm calling truly your va, and somebody says, What is your name? I go, Ah. Janice, I'm so glad that you asked that question.
Once again, my name is Richard Blank, and so you can almost reset the tone on something like that. People will be asking you questions and so I think instead of just answering it as a, you know, a toe to toe's office answering a question cuz you're in trouble. Sometimes you need to buffer the tone, smooth that out a bit, show the active listening and send it back.
And so a lot of the times people will also be doing desert pitching or they'll just be going through a list of the services that they have. I, I think people need to pause every now and again for rest and for drink. In a desert, you need an oasis. And there's also times for positive and negative reinforcement.
And when you find a certain area that you like, you take it from a horizontal to a vertical. And then you start stacking open-ended questions. These like your virtual assistants, they need to show empathy on the phone and a lot of active listening. I believe that using names are very important. You should do that during tie down or pin down or clarification questions, and then amongst the conversation, using the pronouns of your and are to keep their attention in every 32nd.
Two minute intervals. And so buffer Boomerang is really just one of many techniques just to show active listening, so you're not just reacting, you're almost in mode of acting because of listening and adjusting your conversation accordingly. So the most frustrating thing is repeating. And so as long as that you once again, understand where that person is coming from, it could lower temperatures, bring back a speed and give you a little bit more control on a call.
Janis Melillo: I love that because Richard, I think there is such a difference from hearing to listening. So you take an active engagement, for instance, obviously we're on Zoom, we're streaming live through, uh, through my Facebook page and people can hear it, but are they listening?
Richard Blank: Most of the time though.
Janis Melillo: Yes, I, I, I agree.
I agree. Objections right there. There's a lot of distractions and I think in, in our, like I said, in the digital world today, you know, there's, for instance, news notifications. I've had to turn off all my news notifications as much as possible because it's distracting. Because when I'm working for a client, as I'm sure you are, because I think we have the same, uh, work ethic, I have to tune, I turn, tune all that stuff out because that is a distraction and it's only human nature to, you know, look down.
Oh, you know, there's some other news alert. Turn off the distractions. Cause I think that's a lot of outside clutter. We don't need clutter when we're focusing on the task at hand.
Richard Blank: We may not have the luxury of that sort of controlled environment in our offices Right now, there's no distractions. But if you and I were somewhere having lunch and there's a lot of noise, we still might need to find that focus.
So that's why I mentioned 30 seconds to two minutes. And I also believe, once again, when you are, um, engaged with the individual by having checkpoints either repeating what you say, confirming what you say, thumbing up what you say, moving on on what you say, because it would be foolish of me to be three or four points down or thinking of that.
We haven't even confirmed the one that we are on right now. Mm-hmm. . So people need to slow down a bit. And I think what's very important for me as well, and it can almost set the pace as a positive escalation, if there are individuals that assist you prior to being transferred or just anybody along the way, they should be mentioned verbally and in writing.
So let's just say hypothetically I'm calling a company back. This individual answering the phone will thank me for that compliment. Give me more company information, company culture, and would love to transfer the call. So it's almost like the philosophy of wwe, Janice. Well, we're just trying to reduce any sort of resistance.
Go with the current. Mm-hmm. , let the wind be in your sales. And so when you're trying to force a fit, you're trying to shove in your point, you're stepping on someone's toes, you're interrupting. We're not dancing well. And I think there's a very good place. Where through deductive reasoning, letting the person talk and then choosing.
What is the area of focus and possibly getting back to what you need to later in the conversa? Your conversation may be prolonged, but it's also a quality call, and I'm not saying we're repeating anything. What we're possibly doing, Dennis is expanding on certain topics where I couldn't get it before. I love meeting minute.
Because when someone concludes a conversation, if they can send an email back on all the points that they talked about, a, they're accountable for it. It's dated, so someone can't say they forgot about it. And it's an excellent point that where you pick up, where you left off, you start going through the, the checkpoint and delegating.
Who has a responsibility, if these are just first time relationships, we need to create certain boundaries and parameters and protocols because your way of working may be different from mine. And so as long as there's no surprises prior, and we can adjust that accordingly, it should flow exceptionally well.
Janis Melillo: Right. So the next question that I wanna ask you,
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://youtu.be/tGyk9vWbgUc
https://youtu.be/JonGMOF7xB4
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
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Anilinkz is amongst popular free anime streaming websites and this video will show you three alternatives to it. Check out more sites like Anilinkz: https://www.videoconverterfactory.com/tips/anilinkz.html
Amongst those who support Donald Trump as president of the United States, the majority are evangelical Christians... people who profess loudly to be followers of Jesus Christ. If you've watched other videos on A Voice in the Desert, you'll know what being a follower of Jesus is really all about. You don't need to read the gospels for very long to learn what Jesus said. Compare that to what Donald Trump says and does, and you'll see just how contrary to the teachings of Jesus the president is. So, why do evangelicals support Donald Trump? This video explains why.
Jesus and Religion don't mix. Fake pastors have left out the Cornerstone, which is the teachings of Jesus. Jesus warned us about hypocritical religious leaders causing a problem with the church. So, if it's REAL Christianity you want, you better get serious about studying and acting on the words of Jesus Christ, the only perfect leader. This is video #4 in the Teachings of Jesus Series. TO CONTACT: My email address can be found on the 'Community' section of my channel. Note: Sorry, but there is a typo at 2:21 which should be a reference to John 8, 14-19. What is "A Voice in the Desert"? A Voice in the Desert is anonymous. Its purpose is to point people to the message, rather than the messenger. Most modern day prophets promote themselves more than the teachings of Jesus and the true message of Revelation. A Voice in the Desert challenges that error and more. Some of the things you hear on this channel may be difficult to understand, and may offend you. The goal, however, is to sweep away dogmas and traditions to reveal what Jesus actually taught. If the message in this video had an impact on you, then please subscribe to stay up to date with more videos.
Jesus and Religion don't mix. Fake pastors have left out the Cornerstone, which is the teachings of Jesus. Jesus warned us about hypocritical religious leaders causing a problem with the church. So, if it's REAL Christianity you want, you better get serious about studying and acting on the words of Jesus Christ, the only perfect leader.
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ASIS is an accredited massage Therapy school in the Verde Valley, Sedona, Arizona. Our holistic retreat school offers programs for aspiring students to become successful massage therapists amongst the red rocks of Sedona, AZ. We explore human anatomy and physiology, hydrotherapy, and a wide variety of massage modalities, all while heightening our sensitivity to the human soul. In a safe, supportive, yet evocative setting, we wish to prepare students to meet the challenges they will face as contributing members of the health care system. Check our website for more details!
Gilgit Baltistan, August 6, 2014: Pakistan's notorious spy agency ISI is creating a deep wedge amongst the Shias and Sunnis in Gilgit Baltistan, wherein no rule of law prevails there, and people are picked up and killed at will. ISI has a nefarious plan to create unrest in the region, to disunite the locals here so that no nationalist forces can come together against Pakistan.
The Gokyo Lake Trek is much scenic, slightly easier and less crowded alternative route to Everest Base Camp trek. It includes dramatic views of the northwest face of Everest, set amongst other giants.
Itâs no secret that Mercedes-Benz sedans are followed by parallel coupe renditions to focus acutely on the performance attributes of the luxury liners from the Stuggart, Germany based automaker. When the company unleashed the opulent S-Class in 2013 the vehicle made quite a splash amongst technologically and aesthetically driven connoisseurs of fine automobiles. So of course we knew M-B would intersperse the comfort and intelligence of their prominent four-door sedan with the allure and dominance of their exclusive, high-end two-door coupe, better known as the 2015 Mercedes-Benz S-Class Coupe.
Picus the Thief is part of the Small Vampire series by author Robin Bennett. Picus has a lot of powerful enemies. His aristocratic parents have disowned him for supposedly being a coward; the violent vampire, Raben, is after him to exact revenge for theft; the faie, Queen Mab (aka the Tooth Fairy), wants his teeth; and the vampire Eltern want him to steal the sacred sword of Exkylipyr for them or else lock him up in a dungeon. In the course of avoiding Raben and Mab, he goes to Angleland, befriends the humans and the witch Ambrosias and manages to win (not steal) the sword he was sent to pinch. But on his return he faces the ultimate test, to keep Exkylipyr from his family and thereby prevent her from starting a civil war amongst the vampires. Small Vampires is essentially a grail quest story set amongst vampires and others in the Hidden Kingdom. After a period of several millennia, this furtive world is beginning to clash with the human world.
Bali’s property business is a growth industry, along side the continuing up-turn in tourism. Crown Capital stands out amongst their competitors in providing first class quality with designs that are quintessentially influenced by Balinese arts and culture. You can check at Our Projects page for our latest yet still running projects and already-done projects, and follow our up-to-date progress on our News page.
Vincent Racaniello speaks with Professor Harald zur Hausen, recipient of the 2013 Society for General Microbiology Prize Medal for "work that has had a far-reaching impact beyond microbiology."
Professor zur Hausen talks about the beginnings of his work on the human papilloma virus (HPV) starting in 1972 with a group he setup to look at the "isolation and characterization of the viruses in genital warts."
This group would lead to the discovery of HPV 16 and 18 (the leading cause of cervical cancer) amongst many other types.
The discovery of these two particular strains of HPV led to insights into the cancer causing properties of HPV which would result in the production of the HPV vaccine.
Vincent and Professor zur Hausen also discuss other virus related cancers including the possibility that colon cancer is a product of a virus and the application of the HPV vaccine to males as well as females.
Filmed on location in Manchester, England at the 2013 Society for General Microbiology conference.
Emerging luxury womenswear label Atelier Azza strives for timeless yet modern opulence with its signature Swarovski laden hand-embellishments and voluminous cuts.Launched by designer Azeeza Khan in 2012, Azza swiftly established a recognizable aesthetic with distinct motif hand embroideries on vivid pure silk fabrics. The Azza Ready-to-Wear and Couture showroom is located in the heart of Chicago’s luxury shopping mile at 520 N. Michigan Avenue. The nearly 1,000 square foot boutique is located on Level 3, adjacent to the women’s department of Nordstrom Michigan Avenue. This retail effort brings mainstream access to Azza’s statement garments that have garnered a cult following amongst Chicago’s fashion set and continues to attract attention globally.
http://www.physicianassistant.cc/ Becoming a physician assistant is a good idea, because you would be offering people with personalized and comprehensive healthcare. In doing this, you will be recording the patient's health-related background within the supervision of the doctor, offering guidance to patients, checking clinical reports, performing therapies, and performing treatment plans amongst other people. The guide points out all of the steps required to be a PA.
Download: http://***********/bfvmohr Link: http://***********/c9vk5d3 4 URBAN MAPS, FIGHT THROUGH DAMAGED TERRAIN, NEW GAME MODES & ASSIGNMENTS Set amongst the shattered districts, streets and surrounding villages of a post-earthquake Tehran, Battlefield 3™: Aftermath depicts a continuing struggle for supremacy and survival amongst the devastation. With operational capacity severely compromised the opposing forces must adapt and engage in vertical and horizontal urban combat amongst the dust and rubble with cracks and fissures in the terrain providing unexpected cover and paths to objectives. Additional support comes in the form of heavily modified troop transports and civilian vehicles specially adapted to deliver deadly force to the enemy. Download: http://***********/bfvmohr
Actor Emraan Hashmi seems to have quite a large fan following amongst children. At a recent charitable event for kids, he had a special message for them
Traffic To My Website http://www.empowernetwork.com/almostasecret.php?id=pete1952 You are committed; you processed your why and have it in focus. What’s next? What do you need to move your business forward? People would be a good answer, but, people in the form of leads. So the real question here is how do I attract traffic to my website? Observations number one people do not like being sold to. Rather they would make their own choice. What is that choice based upon, “what am I getting for my money?” Observations number two people are looking for value. Let’s say you are selling saws, my guess is if you try to sell someone the saw not only would you probably not sell it; your competition would be fierce. Think about it, how many places can you think of that sell saws? How many have special offers? How many have same as cash for 6 months? On and on. So, what can you do? If you are fortunate enough to have technical knowledge and can articulate through some medium the why, what, and how of wood processing. Then you may present the potential customer with a reason to buy from you. The name saw may not even appear. Observations number three, people like to identify or compare, or get some kind of reference point. I buy from Amazon. My methodology is to read reviews from other users as part of my selection criteria. Why? The reason is it provides me with a method of comparing similar items. Amongst other reference points, I see their review page as having a value that helps me. The point is, value is being offered along with the prime opportunity. This may just provide the needed edge for the answer to your question of how do I redirect traffic to my website. http://www.empowernetwork.com/almostasecret.php?id=pete1952
Angkor Wat is amongst the best-preserved for the Angkorean temples. Just like some other Angkorean temples and walled cities for example Angkor Thom, the core style of Khmer structures revolved throughout the concept of the temple-mountain.
Michael Ornstein was born in New York but presently, he lives in Los Angeles which is the most populous and beautiful city of the Unites States of America.
Stepathlon is an initiative by Ravi Krishnan & Shane Bilsborough to encourage activity amongst professionals in India and other countries. The event has over 21,000 professionals across 120 companies in 20 countries participating in its first year. Catch a glimpse of participants (Stepathletes) preparing for the race.
Sihanouk Ville is a great little tropical getaway in the sun, sea and white sandy beaches. A place to unwind in a lay back ambience, enjoy ocean-fresh seafood and take in a snorkeling or scuba diving trip. The Sokha Luxury Hotel Sokha Beach Resort, set amidst 23.5 hectares of beautifully landscaped beachfront and garden with its own 1.5 kilometer pristine white sandy beach is a top choice when vacationing in South East Asia. It was voted amongst the Best New Hotels in the World in Conde Nast Traveler Magazine's Ninth Annual Hot List of 2005. A nearby attraction is the Ream National Park located 18 km from Sihanoukville and a must see while in Southern Cambodia. The park, which has been open since 1993, encompasses 30,000 acres of rainforest and 12,000 acres of marine habitats.
Singer-Rapper-Actor Hard Kaur who is coming up with her second album P.L.A.Y, almost 5 years after her first became a rage amongst the youth, says that her song âPeeney doâ from this album is likely to become an alcohol anthem of 2012.
Ubud is a town which is in Indonesia and is located in the district of Bali. It is located amongst steep ravines and rice paddies in the foothills of the Gianyar regency. It is one of the biggest centers for arts and culture in Bali and has recently become a great tourist attraction and tourism is increasing steadily. http://www.villaamrita.com/
TAGG, Towards A Greater Good. When TAGG was born, it was done so on a series of sound principles. Amongst these, perhaps most notably, was a vision of providing intelligent and selfless gameplay in effort to raise awareness for a cause. Self-endangerment for the betterment of mankind. "TAGG," is a non-commercial, not-for-profit, affiliation, protected by creative commons licenses. The "TAGG" video is the documentation of a creative, personal experiment, with all members' full consent acknowledged. However, the body of individuals responsible for this video and the "TAGG" moniker, in no way, own or share rights to the music featured in the video. The songs and all rights and copyrights belong to the artist(s) and respective recording labels sited below. Thank you. 02 Ghosts I, "Ghosts I–IV," Nine Inch Nails, The Null Corporation, 2008 Current Value, "The Edge Of The Cliff," Dark Rain, Intransigent Recordings, 2006 Hanging On (Sigma Remix), "B-Side - Anything Could Happen," Ellie Goulding, Polydor LTd., 2012 "Bossa Nova Loop," hjcrbass, http://www.newgrounds.com, 2009 Finale, "Finale - Single," Madeon, popcultur, 2012 X Rated (feat. Messinian), "X Rated," Excision, mau5trap, 2011
Amazing footage from some of the best snowboarders in the world including Tor Lundstrom, Antione Trouchet, Max Parrot, Andy Roth and the rest of the Anzac shredders as they hit the biggest snow slopestyle course Australia has seen for a LONG TIME!
Check in as the crew throw BIG double corked 10's, amongst other steezy tricks at this 4Star World Snowboard Tour event.
Euphora's unique one of a kind Salon and Health/Medi Spa welcomes all to experience the true art of perfection in every sense of the word and in every service imaginable. We have fashioned together what is now recognized as the worlds most renowned creative team of Hair stylists, Hair Extensionists, and Colorist ever. It's this team's passion and creativity that has brought some of the many stylish, edgy and fashionable designs you see through out the world today. In addition to our innovative team we have amongst us some of the finest Estheticians, Massage Therapists, Chiropractic Therapist, Dermatologist, and world renowned Cosmetic Surgeon. Each hold a devotion to ensuring every Spa experience is relaxing but leaves you with a refined, replenished and rejuvenating feeling.
Euphora's unique one of a kind Salon and Health/Medi Spa welcomes all to experience the true art of perfection in every sense of the word and in every service imaginable. We have fashioned together what is now recognized as the worlds most renowned creative team of Hair stylists, Hair Extensionists, and Colorist ever. It's this team's passion and creativity that has brought some of the many stylish, edgy and fashionable designs you see through out the world today. In addition to our innovative team we have amongst us some of the finest Estheticians, Massage Therapists, Chiropractic Therapist, Dermatologist, and world renowned Cosmetic Surgeon. Each hold a devotion to ensuring every Spa experience is relaxing but leaves you with a refined, replenished and rejuvenating feeling.
Euphora's unique one of a kind Salon and Health/Medi Spa welcomes all to experience the true art of perfection in every sense of the word and in every service imaginable. We have fashioned together what is now recognized as the worlds most renowned creative team of Hair stylists, Hair Extensionists, and Colorist ever. It's this team's passion and creativity that has brought some of the many stylish, edgy and fashionable designs you see through out the world today. In addition to our innovative team we have amongst us some of the finest Estheticians, Massage Therapists, Chiropractic Therapist, Dermatologist, and world renowned Cosmetic Surgeon. Each hold a devotion to ensuring every Spa experience is relaxing but leaves you with a refined, replenished and rejuvenating feeling.
Euphora's unique one of a kind Salon and Health/Medi Spa welcomes all to experience the true art of perfection in every sense of the word and in every service imaginable. We have fashioned together what is now recognized as the worlds most renowned creative team of Hair stylists, Hair Extensionists, and Colorist ever. It's this team's passion and creativity that has brought some of the many stylish, edgy and fashionable designs you see through out the world today. In addition to our innovative team we have amongst us some of the finest Estheticians, Massage Therapists, Chiropractic Therapist, Dermatologist, and world renowned Cosmetic Surgeon. Each hold a devotion to ensuring every Spa experience is relaxing but leaves you with a refined, replenished and rejuvenating feeling.
Euphora's unique one of a kind Salon and Health/Medi Spa welcomes all to experience the true art of perfection in every sense of the word and in every service imaginable. We have fashioned together what is now recognized as the worlds most renowned creative team of Hair stylists, Hair Extensionists, and Colorist ever. It's this team's passion and creativity that has brought some of the many stylish, edgy and fashionable designs you see through out the world today. In addition to our innovative team we have amongst us some of the finest Estheticians, Massage Therapists, Chiropractic Therapist, Dermatologist, and world renowned Cosmetic Surgeon. Each hold a devotion to ensuring every Spa experience is relaxing but leaves you with a refined, replenished and rejuvenating feeling.
As European leaders slowly return from their summer break, Greece is at the center of the European stage yet again. Athens is expected this week to ask for two extra years to meet its deficit targets. The idea however hasn't gone down well amongst international creditors, who are due to release a 30 bn euro loan as early as next month in order to save Greece from defaulting.
The European Commission said on Monday that no decision will be made until late September when Europe's assessment on Greece's reforms will be published.
'The situation as regards to Greece is that the Troika will return in early September to Athens to make a final assessment of the implementation o the second adjustment program me and on the basis of that assessment it would be on the euro group to draw conclusions. Beyond that, i'm not able to say anything further at this stage', said European Commission's spokesperson Simon O'Connor.
While French President Francois Hollande wants to give some leeway to Athens, German ...Distributed by OneLoad.com
Eric Yaverbaum, Associate Publisher of Social Media Mags and CEO of Ericho Communications, discusses the digital campaign war amongst President Barack Obama and Mitt Romney with Richard Lui on MSNBC's Jansing and Company, August 17, 2012
HTTP://WWW.SOL-AKISHI.NET It is the heartbeat of existence... Its rhythms connect cultures around the world... Its story parallels the lineage of Akishi people... DOWO-DAFAI -- "Transcendental Science of the Divine Healing Drum" The DOWO-DAFUO "The Divine Healing Drum" is a sacred and powerful communication tool. It expresses the heart and the soul of Akishi people and makes profound impressions upon those who hear its rhythms. Amongst Akishi people, it is often said that, "A master drummer has nine eyes". This proverb is a testament to the multidimensional awareness, perception and insight acquired by the Akishi Drum Masters. When a drummer strikes the DOWO-DAFUO, he/she reveals his/her inner expressions while maintaining harmonious correspondence "MAATA" between the multiple dimensions. DOWO-DAFAI is an essential element of Akishi community harmony. The DOWO-DAFUO is the great unifier/gatherer. Within the Akishi tone, the invocation JAMA translates to English as unity or gather. The "YUTO" (glyph) for JAMA is a two-headed drum. The DOWO-DAFUO is used in ceremony and celebration. It is instrumental in setting the tone for community gatherings. It invigorates and raises the life force of the people. The DOWO-DAFUO is undoubtedly the oldest and most universal instrument. Around the world, DOWO-DAFAI has been reinterpreted and re-cultivated using countless names and applications. No matter the name or the manner in which it is used, it is apparent that throughout antiquity, DOWO-DAFAI has been vital in healing, communication, celebration, ritual and many other aspects of human advancement. FOLLOW SOL-AKISHI MEDIA ON SOUNDCLOUD AND GET YOUR FREE DOWNLOAD HERE: http://soundcloud.com/sol-akishi-media/ ayaka-celebrate FOLLOW US ON TWITTER: https://twitter.com/SOLAKISHIMEDIA ALSO HELP SOL-AKISHI BUILD UP OUR FB FAN PAGE. HIT THE LIKE BUTTON TO STAY INFORMED ABOUT NEW RELEASES. https://www.facebook.com/SOLAKISHIMUSIC GET THE PROJECT ODJIKO ALBUM: http://www.cdbaby.com/cd/solakishi
Cyprus began its 1st EU rotating Presidency on Sunday only days after it formally requested European financial aid. As the 5th eurozone country to ask for a bailout, Cyprus banks are hugely exposed to the Greek crisis.
Cypriot officials said on Monday that the bailout request will not affect their management of Europe's agenda.
As Cyprus holds talks with Brussels, it might also seek help elsewhere. Nicosia held discussions with Russia to get a bilateral loan of up to 6 billion euros. Already in 2011, Russia lent the Cypriot government over 2 billions euros.
Amongst its priorities for the 6 month presidency, Cyprus hopes to push forward dialog on the next 6 year EU budget. They want to table a draft budget proposal at a summit in October.
Relations with Turkey will be the biggest challenge for Cyprus. The island has been fractioned since Turkey's invasion almost 40 years ago. They now control the northern part of the island.
While Turkey holds EU candidate status, it still does not recognize ...
Discussions of a Greek euro exit, or a Grexit, have become more prominent in Brussels after Greek leaders failed to form a coalition government since elections were held on 6th of May. But eurozone finance ministers on Monday reaffirmed their commitments to keep Greece in the euro zone.
But the EU also warned the Greek authorities that the austerity measures agreed need to be implemented. Greece is due to receive a second bailout in early June in order to avoid default.
For the first time since the crisis erupted, President of the European Commission Jose Manuel Barroso admitted that it would be better for Greece to leave the euro zone if it was unable to meet its obligations.
The Greek president has proposed to form a technocrat government amongst the skepticism of the Greek people. New elections now look almost certain. According to the latest polls, anti-austerity radical-left coalition party Syriza would become the main political force.
"Redline is about the biggest and most deadly racing tournament in the universe. Only held once every five years, everyone wants to stake their claim to fame, including JP, a reckless dare-devil driver oblivious to speed limits with his ultra-customized car - all the while, organized crime and militaristic governments want to leverage the race to their own ends. Amongst the other elite rival drivers in the tournament, JP falls for the alluring Sonoshee - but will she prove his undoing, or can a high speed romance survive a mass destruction race?"
http://www.top10watches.org Top 10 Men's Watches This video will show you beatiful watches, time pieces considered to be top 10 ranked men's watches. Keeping time is important and increasingly important is to have a watch that shows who you are or want to be. Watches are fashion, watches are timeless. The website Top 10 Watches gives you top 10 lists of different types of watches. Top 10 Mens Watches, Top 10 Sport Watches, Top 10 Luxury Watches, Top 10 Watch Brands are amongst the top list we have put together for you. Want more on Top 10 Watches? Visit my website: http://www.top10watches.org Visit my YouTube Channel here: http://www.youtube.com/user/TheTop10Watches
La Cabina AKA "The Telephone Box" is a totally original Emmy award-winning 1972 surreal Spanish psychological horror short film directed by Spanish director Antonio Mercero and written by him and José Luis Garci. The film starred the late Spanish actor José Luis López Vázquez. In the 35-minute film a man becomes trapped in a telephone booth while passersby seem unable to help him. La Cabina is a film constructed on simplicity and brilliance. The story about a man trapped inside a public phone-booth starts off as a comedy and then gradually spirals into a surreal nightmare from which there seems no escape. This short film is rich in symbols and metaphors about loneliness and alienation in the urban landscape. How ironic that we have our main protagonist trapped like a fly inside a glass jar he wants to communicate his terror but the telephone is out-of-order and we bear witness to his growing unease and dread. Human dialogue is kept to a bare minimum and it feels like a silent film with a dream-like quality which becomes claustrophobic.This stark film has an atmosphere that sears the mind and emotions of viewers and the residue it leaves behind remains long after the film has finished. The haunting and creepy cinematography is suffused with suspense and unseen menace. Terror prowls about as we watch with dried mouths. A complete masterpiece of the genre that would have Hitchcock turning livid with envy. Sadly there is no DVD Laser-Disc or VHS tape available of this magnificent example of the art of the short film. Though the film is legendary in Spain amongst the UK population of a certain age this film is fondly remembered for its broadcasts on various UK terrestrial channels in 1979 1982 and 1985 (if anyone knows any other broadcast dates please let me know). If you have 35 minutes spare I cannot recommend this short film highly enough. I have updated the English subtitles but if any Spanish speaking person thinks they can improve the translation please get in touch.
Its Friday! We made it! Tech Juice on TigerDirect TV presents the latest from Washington and Senator Richard Blumenthalâs bill curbing the practice of employers asking for Facebook passwords. TigerDirect launches a new timeline on Facebook. Pinterest is the fasted growing website of all time and popular amongst the Midwest scrapbooking bunch. Our TigerDirect Deal of the Day is a true cash saver, check it out!
News Sources:
US senator: Employers shouldnât ask job applicants for Facebook, social media passwords
http://www.washingtonpost.com/business/technology/us-senator-employers-shouldnt-ask-job-applicants-for-facebook-social-media-passwords/2012/03/22/gIQAeGNWUS_story.html
Is Pinterest the next Facebook?
By Jessi Hempel, writer March 22, 2012: 5:00 AM ET
http://tech.fortune.cnn.com/2012/03/22/pinterest-silbermann-photo-sharing/
TigerDirect Deal of the Day:
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BIMT- Brij Mohan Institute of Management and Technology is the best MBA College in Gurgaon offering AICTE approved BBA and MBA Gurgaon courses. BIMT is ranked amongst top B school in north India by Business Management Chronicle in April 2010. BIMT has Wi-Fi campus in 17 Acres green sprawling campus adjacent to Reliance SEZ and excellent faculty members from IIM C, Symbiosis, MICA, ICFAI, Yale School of Business USA. Also facilitates transport from Major parts of Delhi & NCR and separate wings of Hostel facility for boys & girls. Call 9717098915 for more details.
7 Nights of Darkness-In 2008 six reality television show contestants spent seven nights in an abandoned and haunted asylum. The show never aired but an editor for the network was able to piece together some footage. The prize for staying all seven nights was a share of one million dollars that was to be split amongst any contestants that didn't leave. No prize money was ever awarded