Welcome to my channel where you will find simply so much! Mostly my page is about rare coins that I find and the ones that I own, like my personal collection. I am a Man of God and live my life trying to be a good human. Owing to my passion for music, I trained myself to be an all in one music band. From writing to composing to singing, I do it all! My channel has 17 HD music videos of mine which are waiting to be discovered.
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How to make a custom made email template when prospecting new business? INspired INsider Podcast guest Richard Blank Costa Rica's Call Center
Dr. Jeremy Weisz: Will you, when you do the outbound uh, calls, will you also do emails and texts as well? Or is that, or the company handling those things and you're following up with the call?
Richard Blank: It really all depends. Um, a lot of the times we're logging into their system, so something is automated or if they're not doing it, I would make a suggestion to do it, just to make sure it's not too labor intensive.
Richard Blank: But then again, I just don't want them clicking an email template and just sending it to you, calling you, sir. I mean, that's, that's nothing special. You're probably not gonna look at it. It's like, almost like jump bail and you're gonna throw it away. And so if I could have some takeaways as I mentioned it, either on a phone call, a positive escalation, where if I didn't even speak with you, but I spoke with in your coworkers.
Richard Blank: I could almost once again separate myself, and instead of doing half court, not even three point, now you and I are looking at foul shot percentages. I'll never give you a hundred percent slam dunk. I mean, nothing is a hundred percent. There's not even straight lines in nature. But what we can also do is just increase our percentages by doing things that are not too aggressive or misleading.
Richard Blank: We're just, once again, trying to separate ourselves from others that are trying to earn your.
Dr. Jeremy Weisz: From an inbound perspective, So that was the outbound from inbound perspective. Talk about some of the things that you do in the, in the movie and music space.
Richard Blank: Well, this is a wonderful demographic. It's a 55 plus female, so they get like almost a, a, uh, phone book sides book of movies and music that they get to go through every year.
Richard Blank: And this company's actually outta Chicago. They're an incredible company. We've had them for over a decade, and what's beautiful about this account is that these are existing clients and they already know. So we call, we, you know, once again, their contact information so we can get into their account. But when they're explaining the sort of movies that they like and the music, most of the agents here are so young that they've never seen a Humphrey Bogar movie before.
Richard Blank: Or they don't know who John Wayne is, or even Elvis Presley's a loha special. And so the agents, little by little, when they'll go home at night, they'll YouTube some of this stuff and get to know it. So the agents that have been on this campaign for a long time will know these genres and the most beautiful thing.
Richard Blank: And I will say this is how excited. The client gets when we can find their movie because then they, for a moment tell us on how that was the first date they went to with the drive-in with their husband X amount of years ago, where this is the music that they danced to at their wedding back in 1960, or this is what reminds them of Sunday afternoons with their grandmother watching that movie.
Richard Blank: And I love. I find it fascinating because you're learning so much about these people and when we do have their information and what they're looking for in stock, you should really hear the reactions of them. Are the talk times longer? Of course they are because besides double checking prices and shipping information and, and what they ordered, I want them to explain the passion for each thing that they're purchas.
Richard Blank: And do you remember Columbia House? It was like when you were ordering those CDs for a penny? As I say before, most people can order things online with Amazon and they could just click a button, but, but not these clients, they love to go through the book. They love to call us. They usually ask for the same individual that assisted them a couple months ago cuz they have that sort of relationship.
Richard Blank: And the reason I believe that I grew so much was the ups. When we were on the phone with them, you might hear, as I mentioned in this, I have a funny story. They, they, they were ordering Elvis Pres. And we heard dogs barking in the background. So the agent mentioned the dog, and then this client loves dogs.
Richard Blank: So we had this Beethoven special of like six movies that you could just include without the shipping. And we just told them about it and this, and this individual loved her grandchildren, loved dogs, and the Beethoven, you know, movie pack was perfect for her. And so how did Elvis Presley go to Beeth? Just as easy as anything else.
Richard Blank: There's a thousand topics to talk about in regards to movies of music, and if somebody lived a life, we can make a suggestion. But the reason I was able to grow so much was because of that upsell that was done flawlessly and just without resistance and just making a mention. And the client realized that we had not only the active listening skills, but the assertiveness to make that sort of suggestion and to be able to convert that sort of sale.
Richard Blank: They love this account and the attrition on this account is next to nothing. And some of my oldest supervisors that have been with me over a decade are managing this account. And so for me it it, it was really a gift to be able to work with this company for so long out of your amazing Chicago.
Inspired Insider Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dr. Jeremy Weisz discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
INspiredINsider.com Show features interviews with successful and inspirational entrepreneurs, authors, and visionary leaders.The interviews reveal deeply personal stories and explore the tough journey of Big Challenges or Big Mistakes that the inspirational leaders overcame to achieve success. Have You Ever Hit a Wall in Business or Life?
Dr. Jeremy Weisz is the Founder of InspiredInsider.com & CEO of Rise25.com He has been featuring top entrepreneurs with video interviews since 2010 that include founders/CEO’s of P90X, Atari, Einstein Bagels, Mattel, the Orlando Magic, Rx Bars and many more on InspiredInsider. He was senior producer for 6 years at one of the early top business podcasts helping to put systems in place and to run some of the behind the scenes operations.He continues to run his own chiropractic & massage facility in downtown Chicago and is founder of a nutritional supplement business.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/Ypd-Ochx_Vc
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://www.inspiredinsider.com/richard-blank-interview/
https://www.iheart.com/podcast/263-inspired-insider-wi-29650573/episode/improving-your-customer-support-with-richard-99381742/
https://player.fm/series/inspired-insider-podcast/improving-your-customer-support-with-richard-blank-of-costa-ricas-call-center
https://www.deezer.com/en/show/38477
https://podcastaddict.com/podcast/2939630
https://podcasts.apple.com/us/podcast/improving-your-customer-support-with-richard-blank/id729464589?i=1000569868046
At Kirtland & Packard, our Personal injury Attorney in Redondo Beach understand the impact a serious injury can have on every aspect of a person’s life. No injury lawyer can promise you a specific result or settlement amount, and the compensation available to you will be determined by the specific circumstances of your case. But our firm has a track record of pursuing liability wherever it may lead and is here to fight tooth and nail for every penny you are due.
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The One & the Only: https://www.bravonovel.com/the-one--the-only-7859
The One & the Only novel Chapter 1: https://www.bravonovel.com/the-one--the-only-7859/chapter-1-128964
The One & the Only novel is a urban romance story about Nathan Cross and Penny Smith. Read The One & the Only novel full story on Bravonovel.
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We have collected 7 good sites to view cartoons without a penny. The detailed review: https://www.videoconverterfactory.com/tips/watch-cartoon-online.html
NOTA: Este episodio se emitió como el duodécimo en Disney Channel España debido a su orden de producción. Sinopsis: Penny Ling inventa una enrevesada historia que provoca el interés de todos. Originalmente emitido en Disney Channel España el 30 de Septiembre de 2014. Audio y sincronización: LexLightlikestheLPS.
En la película "Despertares" (Penny Marshall, 1990), Robin Williams interpretaba a un neurocientífico que literalmente despertaba de su estado a pacientes que estaban inmóviles, congelados, debido a una extraña patología cerebral. Ese médico era, fuera de la ficción, Oliver Sacks y éste es sólo uno de los innumerables ejemplos de historias reales que Sacks relata en sus libros. Su prolífica obra le ha llevado a ser posiblemente el neurólogo más conocido del mundo.
En Despertares Sacks cuenta cómo trató a pacientes afectados por encefalitis letárgica, una epidemia que causó millones de muertos entre 1917 y 1928. Aquellos que sobrevivieron quedaron en un estado de parálisis y semi-inconsciencia. Sacks probó con ellos un medicamento contra el Parkinson, la L-Dopa, y una terapia musical. De un modo extraño, pacientes que habían permanecido años inmóviles podían bailar cuando escuchaban música. Desgraciadamente, la mejoría duró poco tiempo.
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Penny ist Professorentochter und von versnobten intellektuellen Freunden umgeben. Diese intrigieren gegen den Grenzsoldaten Gunter, in den sie sich verliebt, der aber angeblich nicht in ihre Kreise passt. Enttäuscht wendet sich Gunter der Krankenschwester Li zu, die von ihm schwanger wird. Alles ist offen - da bricht der Junge zusammen, von Schüssen an der Grenze schwer verletzt.
PennyStockFanatics.com is a micro-cap (penny stock) independent research firm consisting of experienced micro-cap investors and stock trader educators with expertise in discovering and profiting from undervalued micro-cap and penny stock securities. http://www.pennystockfanatics.com/
Brindisi is an old roman port in Puglia, at the heel of Italy. In fact it still has a column marking the end of the Appian way. During Roman times Puglia used to be the major wine producer of the empire. Today it is still the major wine producer in Italy hosting some ambitious wine producers .like the Rubino's. Luigi Rubino showcases his 3 best wines with interesting food pairing at the restaurant Penny in Brindisi. Penny is an old favorite in town housed in a 12th century building and serving some of the most authentic local dishes prepared by Chef cosimo Orfano . The wines Negroamaro Red, Malvasia Giancola and Torre Testa have all unique characteristics given Puglia's 1000 hours more sun than any other region of Italy. Torre Testa is made from a grape called Susumaniello which came from Dalmatia in the 7th century bc. It is exclusively cultivated in Puglia and only in the Brindisi area. The Rubino Estate produces 800,000 bottles a year with 70 % of the production exported to 20 countries.
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After a friend convinced him to join the military as part of the Navy's JAG program, personal injury attorney Scott Liljegren realized that his passion laid in helping the every day person- not the giant corporation. As a personal injury firm we help people throughout Southern California who have been involved in serious accidents recover from their injuries. We have had notable success in dog bite and animal attack cases. If you or someone you love is in need of a compassionate and knowledgable attorney call our firm today. The consultation is free, and if we become your attorney you won't owe us a penny unless we find compensation for you. We have locations throughout Southern California to better serve you.
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Great penny stocks are hard to find and that makes Stevia First Corp (STVF) the hottest new penny stock according to Aim High Profits. It is timed just right at an enviable position for better market capitalization.
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(1941) As Julie prepares to leave her husband Roger, she begins to play through a stack of recordings, each of which reminds her of events in their lives together. Irene Dunne, Cary Grant, Director: George Stevens.
Get Penny Stock Egghead: http://TheGuerrillaTrader.com/egghead - What is Penny Stock Egghead? Find out in our review: http://mypennystockeggheadreview.com - Most people are completely clueless when it comes to investing in penny stocks. What is penny stock egghead? Watch this whole video to find out. They hear about people making shit-tons of money investing in these funny little things called "penny stocks". They hear about 1,500% investment returns in just 4 days, and they get a massive "trading hard-on" and run out and invest their rent money in some garbage no-name company that has never turned a profit and never will. And the next thing they know they are broke, homeless, and standing in line for a welfare check. The problem is, they don't know how to invest in penny stocks. They don't know how to analyze a company, how and where to find the "winning" companies, how to avoid the dogs, when to buy, when to sell, etc. Essentially, when it comes to investing in penny stocks, most people don't know their ass from a hole in the ground. That's the bad news. Here's the good news -- Penny Stock Egghead. What is Penny Stock Egghead? -- A Penny Stock Picking Service Penny Stock Egghead is a stock picking service that takes the guesswork out of investing in penny stocks.
http://www.literature-online.de/thema2255.htm#18921 - Text: Ein ziemlich sauberer Wein der 1,99er / SOAVE von PENNY in der Literflasche / aber ihr wisst ja wie das ist im Herbst [...] | Autor: Jochen18 | Sprecher: Städter
Not only does Dr. Horrible (Neil Patrick Harris) have to contend with getting into the Evil League of Evil, getting beat up by his nemesis, Captain Hammer (Nathan Fillion), and of course, attempts at world domination... Then there's his crush on social do-gooder, Penny (Felicia Day).
This post is for archival purposes only. If you dig it, buy it!
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See Anneka Rice, Edwina Currie and 'PoppaDom' Joly as you've never seen them before! The trio have come together this National Curry Week to raise awareness of Seriously Good Indian sauces, the range developed by Gordon Ramsay to raise money for Comic Relief all year round. Gordon doesn't get a penny!
Democracy NOW! DN! - We host a roundtable discussion with Marisa Holmes, an organizer with the main organizing group of Occupy Wall Street, called the General Assembly, Marina Sitrin, an attorney who is part of Occupy Wall Street’s legal working group, and Laurie Penny, a writer and journalist who reported on protests in London earlier this summer. Provided to you under Democracy NOW! creative commons license. Democracy NOW! is an independent non-profit user funded news media, recognized and broadcast world wide.
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What are penny auctions and how are they legit? People see these ads all the time about getting expensive items dirt cheap, have you ever wondered how it is possible?
So what are penny auctions? Find out for yourself here in this video!