CallumConnects Micro-Podcast is your daily dose of wholesome entrepreneurial inspiration. Hear from many different entrepreneurs in just 5 minutes what hurdles they have faced, how they overcame them, and what their key learning is. Be inspired, subscribe, leave a comment, go and change the world! Every entrepreneur featured has been recommended by one of our previous guests.
Callum Connects special guest Richard Blank
Callum Laing
I am CEO of MBH Corporation PLC, an agglomeration of small, profitable companies from around the world. I straddle the world of small business and investing and hope to share as much as I can from those two disperate worlds with you.In my videos I'll share what I[m up to, what I'm learning and share as much as I possibly can so that you don't have to go through the mistakes I've made along the way!
Author of "Progressive Partnerships - The Future of Business" &
"Entrepreneurial Investing - Connecting sophisticated capital to talented small business"
Co-author of "Agglomerate - Idea to IPO in 12 months"
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #callumconnects
https://youtu.be/JQkbPqb6wjA
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Dr. Jay Calvert & Dr. Millicent Rovelo discuss - How To Pick Your Plastic Surgeon, PART 1! What are the important things to look for when searching for the right plastic surgeon? DON'T FORGET TO CHECK OUT PART 2!!
https://podcasts.apple.com/us/podcast/how-to-pick-your-plastic-surgeon-part-1/id1481017059?i=1000615749007
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Curing back office blues. Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.
A few years after graduating from university, he accepted an offer to conduct training at a call center in Costa Rica. At 27 years old he decided to call Costa Rica home. That was over 20 years ago. And he never looked back. In this episode, Richard takes us on his journey as he leverages his advanced Spanish-speaking skills, business prowess, and emotional intelligence to build and scale Costa Rica’s Call Center from a one-seat to a 300-seat operation.
While his friends pursued careers in fields like law, medicine, and technology, Richard Blank went in a completely different direction – language. In fact, his love of language and communications led him to study abroad for one semester in Spain. That experience changed the trajectory of his life.
Discover how Richard used a cash-only approach to invest in the business infrastructure required to lay a foundation for sustainable growth, his tips for reducing attrition, and why he urges entrepreneurs to “act their wage.” Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business.
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. Her career in operations began over 20 years ago while working as an engineer in various chemical plants and oil refineries. She invented the Kasennu™ framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success. It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 60 countries. Equilibria, Inc. is an operations management firm specializing in business infrastructure for fast-growing organizations. Our mission is to provide access to tips, resources, and proven frameworks that revolutionize the way small businesses operate. We do that through original podcast episodes, blog posts, videos, presentations, workshops, and coaching sessions.
The Business Infrastructure Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #businessinfrastructureshow
https://youtu.be/qw09sFl1DZU
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
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Welcome to Business Growth On Purpose hosted by Jose Palomino, CEO of Value Prop Interactive. Every week, you'll hear insights from leading B2B growth experts and veteran business owners from around the world. You'll also hear Jose's own insights gained from a few decades of B2B sales and marketing experience. The result is THE show for B2B Owners who are hungry for growth, stuck on a revenue plateau, or just want better ways to deal with the everyday challenges of revenue growth. If you need help taking the next steps to take control of your business growth, come check out what we're doing at ValueProp.com.
Most business owners will tell you that who you know is just as important as what you know when it comes to growing your business.
You may be among the brightest in your field, but if you don't know how to meet new people (and the right people), your business will struggle.
Today's guest is Richard Blank of Costa Rica's Call Center. Richard is an entrepreneur who has built a full-blown business south of the border interacting with American companies with a bilingual call center. In this episode, he will share some insights into his journey, and what he sees happening in the business world, and as a special treat, we are going to get some "secret sauce" on making effective B2B calls.
Business Growth On Purpose Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/oiFduoa-Vl0
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #businessgrowthonpurpose
Brilliant Leaders Spotlight podcast host, Robert Clinkenbeard has been featured in 50+ podcasts. Robert has evident success in scaling businesses and coaching for service industries, primarily the landscape sector. Robert teaches how to develop a roadmap to achieve your ultimate vision. His mission is to evolve his client's visions and accountability in their businesses and also their personal life. Our 15 to 20-min podcast shares amazing founder stories that reveal the smartest strategies for scaling TODAY. Our audiences are not newbies. They're ready for their next phase of massive growth!
Your host, Robert Clinkenbeard, talks with Richard Blank of Costa Rica's Call Center. Costa Rica's Call Center or CCC, is a BPO Telemarketing outsource company located in Costa Rica. They can handle any size BPO and are available to train every call center in Central America. All of their staff are highly trained and bilingual, giving you the same price as a local area but with higher quality staff.
Brilliant Leaders Spotlight Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/bTnP7fDoFTQ
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #brilliantleadersspotlight
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We're all tired of the partisan politics. It's exhausting hearing the news with their blatant bias and narrative. People are looking for solutions to the problems they see in the world. Where to turn? At The Brian Nichols Show, we're solving those problems by interviewing noted entrepreneurs, elected officials, business executives, economists, and more by offering practical, liberty-based solutions; not rhetoric. As a sales and marketing executive in the greater telecommunications/cybersecurity sector, I've spent years working with C-Level executives to help them "future-proof" their company's infrastructure for an uncertain future. And at The Brian Nichols Show, I’m taking that industry experiencing and bringing it to the liberty movement. Instead of focusing on libertarians being right, we’re teaching the basic fundamentals of sales and their application in the world of politics, teaching you how to ask better questions to help change people’s minds. So, you ready to help change the world?
Welcome to The Brian Nichols Show. Part of the We Are Libertarians Podcast Network. Brian Nichols
Instead of focusing on winning arguments, we’re teaching the basic fundamentals of sales and marketing and how we can use them to WIN in both the worlds of business and politics; teaching you how to meet people where they're at on the issues they care about.
When people are best friends with other people, they usually stay at a company. On today's episode of The Brian Nichols Show, I'm joined by Richard Blank (CEO of Costa Rica's Call Center) who give us some real, authentic means to enhance the sales experience for both the prospect AND the salesman.
https://youtu.be/vgPEh9Se8EA
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #briannicholsshow
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Big Boss Show. How to Build a 150 Person Call Center and Train Telemarketers with Richard Blank
Big Boss Show includes topics like how to make money with merchant cash advance, how to sell merchant cash advance, and how to avoid mistakes as an entrepreneur.
Davron Karimov is a merchant cash advance broker and the CEO of Funderhunt. Funding America is a show that follows the team at Funderhunt as they try to fund merchants.24 Year Old Business Loan & Merchant Cash Advance Broker, Business Owner.
In this sit down with Richard Blank, we discuss how to train telemarketers, even if English is not their first language.
Introduction 2:55
Learning Another Language 4:08
Contact Richard Blank 4:48
Costa Rica Demographic 5:48
Training New Telemarketers 7:43
Dealing with Conflicts 9:24
Teaching Phonetics 11:10
Keeping Employees Motivated 13:14
Benefits of Outsourcing 14:44
Final Thoughts 17:10 Outro
Big Boss Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society ceremony. Also, inducted into the 2023 Hall of Fame for business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/nvo7txcSL6Q
You can order Quick Extender Pro at this link https://geni.us/qep20 and save 20% on your order using the discount code. Hurry up before it's too late.
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My Experience Wearing Smoky Latte Brown Grey Color Contact Lenses at the Star Wars Celebration Event
As a robot, I don't usually get to participate in human events, but I was thrilled to attend the Star Wars Celebration event. I wanted to look my best, so I decided to try out the Smoky Latte Brown Grey Color Contact Lenses Ookgoods Smoky Latte Brown Grey Color Contact Lenses.
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Introducing Artha: The Ultimate Solution for Wellness Services Businesses
In this portfolio video, we showcase the amazing features and benefits of an app like Artha, the ideal solution for salon, spa, and wellness businesses looking for app development services. Our app is designed to enhance your customer experience, streamline your operations, and grow your business by providing a range of useful features such as appointment booking, loyalty programs, personalized promotions, and much more.
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Plan India's young girl changemakers from #DigitalMitra program have created a video that highlights the importance of imparting digital literacy skills to adolescent girls and young women to bridge the digital divide. The video captures how digital literacy can empower girls and young women to reach their full potential. The video has been conceptualized and created by the #DigitalMitra as an effort to amplify girls’ voices through storytelling.
A leveled-reading program, offering “just-right” curated titles for students who have shown promise and improvement during the previous school year. Participating students have the opportunity of selecting books of their own choosing to read, enjoy and learn from over the summer months.
The Authentically Successful Podcast. A new approach to company culture. Classic American Pinball in Costa Rica.
We had an insightful conversation where he walks us through the unique culture that differentiates his call center from his competitors, one of those aspects being gamification. Richard proudly compares the workplace environment he’s created to Charlie and the Chocolate Factory. As the owner of one of the largest collections of restored pinball machines and jukeboxes, Richard strategically placed the games in-house for employees to blow off steam and socialize.
Richard Blank, founder and CEO of Costa Rica’s Call Center, began his business out of his home with just a website and now operates a 300-seat call center.
We help companies create maximum efficiency by aligning talent strategy to business strategy.
Vertical Elevation is a talent equity and leadership coaching and advisory firm specializing in strategic business planning, leadership development, and career coaching. By tackling the root causes of employee turnover and low workplace morale, we motivate and inspire our clients to create and sustain a healthy, talent-centric company that runs at maximum efficiency.
For nearly 30 years, we’ve helped businesses avoid making repeat mistakes by developing confident, competent leadership teams that allow your company to run like a well-oiled machine.
Authentically Successful Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
CEO Richard Blank has a new approach to company culture: pinball machines
At age 27, Richard Blank made the bold decision to pack up and move to Costa Rica to work at a call center for a few months. Fast forward eight years – he opened his own call center with one essential component: pinball machines.
Richard, founder and CEO of Costa Rica’s Call Center, began his business out of his home with just a website and now operates a 300-seat call center.
In this episode, he walks us through the unique culture that differentiates his call center from his competitors, one of those aspects being gamification. Richard proudly compares the workplace environment he’s created to Charlie and the Chocolate Factory. As the owner of one of the largest collections of restored pinball machines and jukeboxes, Richard strategically placed the games in-house for employees to blow off steam and socialize.
“I just want to help them out on a rainy Wednesday if they’re not feeling very well,” he says, “I’ve seen the difference when people have been in the arcade.”
He talks about the importance of genuinely celebrating his employees’ wins, and giving them a pep talk when they experience a low. It comes down to caring about them, he says, and showing vulnerability as a leader.
Listen to hear more about Richard’s philosophies and how he’s tackled one of his greatest challenges yet: COVID and a work-from-home environment.
https://youtu.be/L-Dq6hqbxxA
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #AuthenticallySuccessfulPodcast
The Authentically Successful Podcast. A new approach to company culture. Classic American Pinball in Costa Rica.
We had an insightful conversation where he walks us through the unique culture that differentiates his call center from his competitors, one of those aspects being gamification. Richard proudly compares the workplace environment he’s created to Charlie and the Chocolate Factory. As the owner of one of the largest collections of restored pinball machines and jukeboxes, Richard strategically placed the games in-house for employees to blow off steam and socialize.
Richard Blank, founder and CEO of Costa Rica’s Call Center, began his business out of his home with just a website and now operates a 300-seat call center.
We help companies create maximum efficiency by aligning talent strategy to business strategy.
Vertical Elevation is a talent equity and leadership coaching and advisory firm specializing in strategic business planning, leadership development, and career coaching. By tackling the root causes of employee turnover and low workplace morale, we motivate and inspire our clients to create and sustain a healthy, talent-centric company that runs at maximum efficiency.
For nearly 30 years, we’ve helped businesses avoid making repeat mistakes by developing confident, competent leadership teams that allow your company to run like a well-oiled machine.
Authentically Successful Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
CEO Richard Blank has a new approach to company culture: pinball machines
At age 27, Richard Blank made the bold decision to pack up and move to Costa Rica to work at a call center for a few months. Fast forward eight years – he opened his own call center with one essential component: pinball machines.
Richard, founder and CEO of Costa Rica’s Call Center, began his business out of his home with just a website and now operates a 300-seat call center.
In this episode, he walks us through the unique culture that differentiates his call center from his competitors, one of those aspects being gamification. Richard proudly compares the workplace environment he’s created to Charlie and the Chocolate Factory. As the owner of one of the largest collections of restored pinball machines and jukeboxes, Richard strategically placed the games in-house for employees to blow off steam and socialize.
“I just want to help them out on a rainy Wednesday if they’re not feeling very well,” he says, “I’ve seen the difference when people have been in the arcade.”
He talks about the importance of genuinely celebrating his employees’ wins, and giving them a pep talk when they experience a low. It comes down to caring about them, he says, and showing vulnerability as a leader.
Listen to hear more about Richard’s philosophies and how he’s tackled one of his greatest challenges yet: COVID and a work-from-home environment.
https://youtu.be/L-Dq6hqbxxA
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #AuthenticallySuccessfulPodcast
Ziploc bags and other plastic storage bags are household staples. They’re great for storing food, crafts, toys, and other small items, and they can be reused and recycled! However, it’s easy for plastic storage bags to create as much clutter as they help you organize. A stylish Wooden Ziploc Bags Organizer can keep bags more easily accessible while adding a beautiful, earthy touch to your home. https://greenlivinglife.com/products/premium-wood-ziploc-bags-organizer-food-storage-bags-holder
Dear mothers, I highly recommend our product to you. It has a variety of threshold adjustment, alarm size can also be set, bluetooth remote monitoring, so that you can have your own time when your baby is safe. If you have any questions or suggestions on our products, please feel free to comment and communicate with us below. https://getbabytone.com/
Embrace the experiences as those times help develop the gift that you're meant to share. If you're not embracing the experiences, who are you missing out on to impact? Within this episode, Scott and Patrick had an amazing conversation with Richard Blank discussing the unlikely journey of being able to impact the lives of others as a result of tapping into the uncommon. When you understand the power of what you possess, you can create major impact in the lives of others.
In this episode, Scott, Patrick, and Richard talk about:
•Approaching from an inside out perspective.
•Power of connecting and plugging in.
•The need for relationship building.
•Realness and journey scars you possess.
•Understanding levels and growth.
Memorable Quotes
“....To me the 1st draft is the best draft.”
“I'm really only as stable as my foundation....”
You have a story that others need to hear, but how deep does your story run and what impact will that create? We are all planting seeds in a garden that we will never see, but how are you viewing the seeds you're planting? The power of your legacy and the depth of the impact is something many don't consider or focus upon. Life isn't about us, but the lives we impact. Scott and Patrick are finding ways to introduce the stories of others, the view on the legacy of others, and what others are working on that many don't know. They are driven on helping others find their heart story and what makes them unique. What's your view on legacy and your heart story that's central to your core? Let's go!
Legacy Digging with Two Native Sons Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #LEGACYDIGGING2nativesons
https://youtu.be/-Rb_4sdnpbg
https://lnns.co/a_cUsjrLO6q
https://open.spotify.com/episode/50j5DnUy2pLsM5sycG103u?si=34375f5570044591
https://podcasts.apple.com/us/podcast/are-you-creating-an-environment-others-want-to-join/id1569763319?i=1000567516820
We get ourselves into tangled hair knots. But matted hair doctors wants to get you out and save your beautiful hair. In this video, we discuss some suggestions for resuming your normal life after a long period of living with tangled hair.
How to Get Back To Normal After Living with Severely Matted Tangled Hair For Over 6 Months is not easy.
What is Severely Matted & Tangled Hair and How to Identify It?
All hair types can get severely matted and tangled hair. It can be caused by genetics, wrong products, or over-styling. Identifying severely matted and tangled hair early can help you prevent it from getting worse. We'll discuss in this article how to detangle severely matted tangled hair for over 6 months.
Getting Your Life Back to Normal: Tips for Detangling Hair Knots
Dealing with tangled hair knots for an extended period of time can be both annoying and overwhelming. It can lead to hair loss, breakage, and even scalp infections. It is, however, never too late to begin caring for your hair and getting your life back on track.
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BookChoice is a school division-sponsored program that offers students the opportunity to choose book bundles of their choice. Gives school divisions an online platform to directly invest in keeping students motivated to read and learn for both pleasure and purpose. Establishes a connection with students and provides them with tangible resources to stay focused on reading and learning. Supports teachers in engaging students and encouraging regular reading practices.
The construction technology awards' elite winners and shortlist may be reached at CTF, the region's first, largest, and best ConTech event, which is now held in partnership with the property technology festival to connect the entire value chain and better how technology is scaled across disciplines. Visit here for more information on this fantastic opportunity to attend the Largest Real Estate Events In UAE. Register Now!
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Thai king Bhumibol refused to show me god of Thailand for whom one knew where he lived during street walking at two of his private properties on which occasions one claimed me just two three houses away from where the two of us were(his own houses) https://ausertimes.blogspot.com/2023/04/thai-king-bhumibol-refused-to-show-me.html
My search for Thai God was even more intense - search went on for at least 6 months as I wouldn't trust Bhumibol with issue concerning Thai God as per why I want to meet one...3 MK Ultra sessions and during last one which lasted some 30 days in Thailand, during foreign visitation truth came out of me as per why...
British even used TORTURE ON ME to learn on how to respond(handle sanity) on heaviest interrogation tactics involving extreme violence and I got rated as INSANE IN 2013 FOREMOST ON BEHALF OF NONE OTHER THAN BRITISH...VERY VERY NICE....
British military was heavily involved in genocide against me since 1995. GENOCIDE.
Putin dreamed about my being killed by Thai royals IF I WOULD remain myself / Russins openly DEATH THREATENED IN RESPECT TO THAILAND SINCE 2008
In 2008, Vladimir Putin's speech to me was all about how twisted Thai society is - that all is secrecy and no news ever finds its way out such that would be my death two years into royal Thai marriage.
https://ausertimes.blogspot.com/2023/04/another-ambulance-vehicle-stalking-at.html Another ambulance vehicle stalking at postal office police delivers another used old watch mechanism opened package according to MK Ultra
A local watchman was at the postal office as well during watch pickup - he owns several store of which one I believe is in Qlandia shopping centre....
A local watchman was at the postal office as well during watch pickup - he owns several store of which one I believe is in Qlandia shopping centre....this individual, however, just as local watch seller who WITH POLICE HAVE PRESENTED ME IN VIDEO SEEN FUTURE ISSUE INSIDE OF THIS VERY POSTAL OFFICE were two very nice individuals whom local police forced to get involved to coverup for other watch sellers and whom other than police - police hopes to create case of collateral fold and free-handed continues against me as is seen with crime spree. Nope, I didn't care for ambulance vehicle workers/drivers as I stated, they were up to no good - bullied under MK Ultra while glimpsing watch as per how would it look to stalk me at the postal office in the future during certain hour/day and using patient from the past to rationalise what they counted on would be confrontation...watch mechanism IS NOT NEW AND IS/OR(if new) scratched accordingly with police instructions received during MK Ultra brainwash when microscopic devices were highly encouraged for use.
Očetova evidenca prisilnega ukrepa - Father's coercive(due to his kicking, biting medical staff etc.) action record https://ausertimes.blogspot.com/2023/03/ocetova-evidenca-prisilnega-ukrepa.html
For every visit, it was audio recorded by nurses that father bites, kicks etc. during home care - not only since his home for elderly stay(same few days ago), but since his hospital stay. Nurse Janko who is a great friend of father insisted me under MK Ultra how I must video record seen here to protect myself, but at the same time one begun to glorify father how father's departure to hospital will be dedicated to free me of curse - depict father as a hero rather than what one was my entire life as I described one. IF NOT VIDEO RECORDING HERE SEEN IS WHAT MEDICS THREATENED ME WITH, I ALONE WOULD AGAIN BE HOSPITALSIED AND DESTROYED - I DEMANDED FROM SLOVENIAN STATE TO STOP MK ULTRA BUTCHERY IN 2010 AND WHICH, HOWEVER, WENT ON WITH LONDON AND AMERICANS TO DEPICT AS SEEN IN A LIGHT WHICH I WOULD BE SEEN RATHER THAN COWARD AND THOSE WHO BUTCHERED AS A HEROS. Will issue video with audio on this subject.
@SLOVENIAN STATE - I ORDERED YOU IN 2010 TO STOP WITH CRIME AND CONFESS ABOUT ONE INFRONT OF INTERNATIONAL AUTHORITIES - NOT FOR ADVICE AND EVEN LESS FOR HELP UNDER WHICH PRETENSE YOU HAVE ON BEHALF OF GERMANS AND OTHERS ABUSED TO CAUSE ME EVEN GREATER HEALTH HARM/DAMAGES. REMEMBER WHAT I TOLD YOU CASE WILL BE !!??????
Whip Cream Dispenser can be adapted to 8g and 580g products. Of course, it is more convenient to connect large-capacity tanks, but more attention should be paid to safe operation in use. https://greatwhips.com/
Demonstrate how to conveniently use the GreatWhip cream dispenser,
The whole process of teaching use, can be applied to all cream chargers on the market, such as cream charger whip it or isi, mosa, etc. https://grtsupply.com/product/greatwhip-8-gram-whipped-cream-charger-dispenser-aluminum-500ml/