MK ULTRA Germany Oer-Erkenschwick and where YUGO UDBA and German government came to complete terms on how to annihilate me https://ausertimes.blogspot.com/2024/05/mk-ultra-germany-oer-erkenschwick-and.html
The Science of CX podcast. Key Takeaways Into More Productive Customer Engagements with Richard Blank
The Science of CX is a groundbreaking new weekly podcast developed to
address the millions of businesses that need to learn techniques to compete better
in today’s business landscape, by using CX as the cornerstone of a new strategy.
Join Steve Pappas in the lab as he puts his 25+ years to the test to make your
business (soar, grow and accelerate).
Getting to know Richard the man. How did he end up with such a large collection of restored pinball machines and jukeboxes?key ingredients to ensure an effective micro-expression conversationHow agents can positively handle and grow from negative calls and feedback from customersRunning a small business? Well tune in and find out what tips Richard has to help you leverage your everyday conversations into a goldmineTime and numbers. Find out whether or not it's productive to measure your employee’s efforts based on the number of hours or sales made Richard shares with us his unique and world-class system of training and mentoring new agents An exercise you can easily pick up in helping you become a better micro expression reader
https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F
https://youtu.be/AOPI8wCqX-0
Key Takeaways
Learn how to turn new customers into the most loyal customers and be on the
mind of everyone in town. Whether you’re a beginner or seasoned expert, you will
learn something useful in each and every episode.
CXpert - interviews with CX Leaders and Influencers that have made it their
business to treat customers like a million. Steve, will use his years of CX-Centric
business knowledge to bring out cool ideas for every business owner to
learn new techniques and also avoid some
Steve has built a career transforming, growing, expanding and turning around businesses. He has created successful companies by delivering remarkable customer experiences. Steve makes sure each employee has the actionable knowledge necessary to make better decisions, build great culture and serve customers in a way that increases loyalty, referrals, sales and satisfaction.In his recent role with Panviva, the knowledge cloud company, Steve expanded the Australian software company successfully into the US to a market powerhouse position. Steve also advises many companies annually on their CX strategies. Industry associations, publications, and Fortune 500 companies invite him to speak and write about CX best practices in healthcare, finance, utilities, insurance, and telecommunications.A successful entrepreneur in his own right, Steve has built and sold six companies. He has spent many years cultivating his approach to CX and each company has held to the mantra of “the customer is at the center of the universe.
In fact, his first CX initiative was a college Honors project where Steve redesigned the student registration system to ease the process of registering for classes and enhance the student registration experience. He then went on to running an Technology Division with over 12,000 employee customers, while working for one of the largest global government contractors. All the while addressing internal customer expectations and increase customer satisfaction and productivity.Next, he perfected the concepts of personalization with marketing automation tools to better target and deliver one-on-one communication with customer messaging. Now, Steve is focused on helping business leaders build great strategies to deliver the ultimate in customer experiences and drive their business to new heights.When he is not driving CX strategy or launching companies, Steve plays the guitar and mentors startup business. He lives in New Hampshire with his wife and sons.
you're listening to the science of C. X. A podcast that hopes to inspire business owners and leaders to learn new techniques and turn prospects into customers, enter customers into raving fans. My name is Steve Pappas. I'm known for my relentless pursuit of all thing’s customer across my career. And in my six startups, I've had to learn how to make decisions in business that customers really respond to. Let's spend some time together and help your business soar grow and accelerate. Well, welcome everybody to another episode of the science of C. X. I'm Steve Pappas, your host and as always, we look everywhere to find the experts that can help you in your business journey as well as your customer experience initiatives within your organization.
Today is No exception. Today we're going to be talking about some remarkably interesting areas. We're going to cover a lot of material. Please take notes if you want or you can come back and listen to it multiple times because that makes it seem like we have more listeners. Hey, yeah, do that. Instead listen to this episode 3, 4 or five times. That'll do it. Anyway, we're going to be talking about advanced telemarketing strategies. We're going to be talking about conflict management, interpersonal skills, customer support, rhetoric, Gamification, employee motivation and phonetic micro expression reading.
Have I piqued your interest yet? Well, we have a gentleman on today. His name is Richard blank, and he comes to us from Costa Rica, and he is the head of a great business process, outsourcing contact center, but he's also an expert in so many different areas that we want to talk about. So why don't we bring him in from the virtual green room? You know, there's no real green room of course by now, but let's pretend he's coming in from the green room and we'll welcome him to the show.
Richard, thanks for joining us today on the show. See, that's an amazing introduction. I'm so happy to be here, really enjoy your work and cannot wait to share amazing ideas with your audience today. That's great. Well, I'm going to give folks a little bit about your bio just so they understand where we're going to start from and maybe some interesting things about you too. So, Richard's journey in the car Contact center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in san Jose Costa Rica with a mix of motivational public speaking style backed by tactful and appropriate rhetoric.
Richard shared his knowledge and trained over 10,000 bilingual telemarketers. I think he learned a few things along the way. Richard blank has the largest collection of restored American pinball machines and antique rock ola jukeboxes in central America making Gamification a strong part of Costa Rica Contact center. Culture. Richard blank is the chief executive officer for Costa Rica’s Call center since 2008. Richard also holds a bachelor's degree in communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla Spain, a keynote speaker for Philadelphia's Abington High School, 68th National Honor Society induction ceremony.
Giving back to the high school is especially important to Richard as such. He endows a scholarship each year for students that plan on majoring in a world language at the university level. So, I've got to start Richard with the first part here that just jumped right at me as the largest collection of restored American pinball machines and jukeboxes. Now if anybody knows me, they know that I love pinball aside from playing guitar for the last for years. I love pinball, I don't quite go into the Galaga and those things that my wife loves but I love playing pinball.
So, tell us what you have got, I'd love to know what kind of pinball machines you have Steve, I'm so glad that you started with dessert first and naturally our favorite class in school was recessed. So absolutely. I grew up in the seventies and eighties and the arcades were just some of the most amazing places to make friends and compete. It was so new and the artwork on the cabinets and the marquees, it really was an experience and always wanted that game room like Ricky Schroder and silver spoons.
I was jealous. So, I wanted one and down here since I own a call center and I have the space, I go treasure hunting and one man's trash is another man's treasure and they just really do not know what they have in their bodegas. And so, I will find a machine and bring it back here. And with specialist I restore them now regarding my pinball machines. The oldest one that I have is a 1976 Bally's freedom. And one of the newer ones would be like, let's say a last action hero where a doctor who I have an M. B. A fast break in a mouse.
And around I got Williams, space shuttle 1987 I got a judge Dredd Street fighter, two lethal weapon, three jokers, World cup hook and Jurassic Park. So, it turned out into a hobby became an obsession. And when you're a married man, you decide which hills to die on which swords to fall upon. And my wife and I have this agreement where pretty much everything is in her favor. But the one thing she knows that makes me happy of restoring these old classic jukeboxes and pinball machines because what an error and the craftsmanship and the fact that they've been preserved for decades shows that people really cared about these machines.
Now you and I was awfully expensive growing up. So, it seemed like a luxury. But the fact that we can afford it. It really is something that I take full advantage of when I have the moments with just not my agents but myself. There's always a pinball marathon going on down here. Well, it's great that you have the employee engagement to do that. But I'll tell you, we had bought one, we had a terminator pinball machine at one point that had the gun for the pinball release, but it took so much to get it into the basement of the home that we were living in when we sold the house.
We negotiated to sell the pinball machine, so I didn't have to get it out of there. It was so heavy to move, and I wasn't about to, but I have been in the market for another one right now. The prices are through the roof on all those two. I was looking for an Adam’s family or another terminator, but the Adams family was the one that kind of thrilled me and as well as jukeboxes, it's funny, we have a lot of similar interests in collection.
I don't have any jukeboxes. I wanted to cut my teeth on the first one and I have a buddy in the UK that restores German jukeboxes and he's one of the largest in the world that restores those early seventies and eighties jukeboxes that were built in Germany. I think it was like N C D M or something like that and that's an interesting market. But let's get on to some of the other areas that we're going to talk about. I gave folks at the beginning of the episode, a lot of terminology that we're going to be talking about today.
And one of the things that I really wanted to discuss, this idea of phonetic micro expressions, I don't know if our audience knows what that really is or maybe some do and of course they'll yell at me in the comments etcetera. But can we talk about these things because let's jump into some of these areas that we're going to get across and are these all used the things we're going to talk about? They all used in the contact center, and can you train people in all these areas?
They're used in my call center and just depends on the sort of profiled agent that you have there. Let me take it back a bit. Everybody studies micro expression reading. There was a tv show called Lie to Me that specialized in where you can judge people's postures, their eyes, their face, their hands. I mean there's books and seminars about it now when you're on the phone, three of your senses are removed, your taste, touch and smell. And the scientists claim that when you do have one that is removed, your others expand.
So, I expect you to do much more active listening and then people can also argue that you can't see people on the phone, but I beg to differ because there is image streaming, you have metaphysics when you read a book, it's better than the movie because of imagination. You can use more descriptions and more adjectives but let's just concentrate on the sound of speech. The average attention span is about 30 seconds to two minutes, conversations have introductions, bodies and conclusions. So, if you have a controlled environment, you can have a consistent variable and then you can see inconsistencies.
So now we have a base of how we're going to study speech and 32nd segments. Okay your tone is what represents your emotion, and it should be confident and empathetic because that should be consistent on your end. People will talk about a mirror imaging technique Steve, and I agree with that. But you also need to know how you're speaking for your adjustments. So, your mirror imaging isn't about you sitting across from someone and crossing your arms and tapping a finger. No, you don't have that over the phone.
So, eliminate any sort of mirror imaging face to face. I study the rate and the pitch. These are things that can be done in any language. I do not study semantics. The word choice. I'm studying the tone of your voice which is mine is consistent. I could care less what your tone is. That could be a flag or a mask, but you study someone's rate of speech and how loud they speak their pitch and every 30 seconds to two minutes. Think about the X. Y. Chart that you had in pre-algebra, you can see how fast or how loud they're going.
You consistently market every 30 seconds to two minutes. I would back it up with an answering speed because that is something that you cannot control. It's more subconscious, you can manipulate your tone rate and pitch. But the professional interrogators and police officers’ usual throw the question in the fourth or fifth time to really judge the answering speed. So, if you can do that xy chart with a horizontal line behind it and kind of gauge from 0 to 10 where you're going, you will see areas of spikes or dips and in my opinion that's the time to ask a tie down or pin down question or clarification question.
And these are certain times in which you're able to assist the conversation of moving forward for better clarification and it's not really giving away your power on that. You're really doing more of the Wuwei the less struggle the rudder of the ship. And so, this phonetic micro expression reading can be done just mind you this in your 1st 30 seconds. I don't know you and one is the loneliest number in your second minute. We could have a match off one and a one fast and high, low and slow by five at least.
You might have an odd man out in regard to your quadrants because after you've gone all four quadrants you have to repeat a quadrant, but most of the time people are in quadrant, on the top and the fast and so by your 10th 30 seconds to two minutes. Think about it like this, it's about 4. 5 to 5 minutes on something like that. And by your 11th you should know how somebody is speaking that's 5. 5 minutes in on a 10-minute conversation. And by then you will know how to close the deal.
And so, once you see it you can't unsee it. After three weeks it becomes habit and once you start paying attention to it it becomes very lucid and clearer. You are not lying and I'm not manipulating but these people are obviously giving away certain tell signs on how they speak on first time or even long term conversations and if you do catch somebody being facetious or not as clear, maybe ask them to repeat it using other senses or using another example to see if they're consistent. And so, I think it's an excellent way not to be offensive because passive aggressively you could once again use a me-too technique with somebody.
Let's just say you can't hear them. It's a bad connection on a cellphone or a dog is barking in the background. I try to fall on that small sword instead of placing blame on them, it's for my clarification Steve, did you say 123 or ABC because the worst thing you could ever do Is have somebody so upset and go down rabbit holes because now you need to restart your phonetic micro expression, reading the Tarot Card Reader said you could read two different reads in 10 minutes depending if it's sunny or raining, same person, same hour, but it could be a different read.
So, the greatest thing you could do is to ride that weight and keep it at that apex if you can. It's like when people said lucid dreaming, you really don't want to readjust your body to be able to keep that consistent breathing and body posture. With someone that you're speaking with, you try to keep them as consistent as possible. There's a little wiggle room there but don't go extreme and if you can handle something like that, fall on these swords, get clarification.
I think your audience would have some extremely effective conversations with people on the first time. This is a remarkably interesting area because we do have an awful lot of folks that either work in contact centers or are managing contact centers or even outsource to contact centers. And the training of agents tends to be remarkably similar in most organizations but they're not thinking about how they can better control they’re usually using the approach where gee I'm sorry you're having that problem. So, they're falling on the sword most of the time.
But if you think about the calls, right? If you think about the types of calls that come in, I mean they're not picking up the phone because they're just calling to say thank you or their colleagues to say gee what an excellent product this is. They're usually picking up the phone or they're making a contact with them because there's an issue, there's some type of an issue either they don't understand, they don't know how to fill out, they don't know how to do something or there's a more negative issue.
So, if you think about the incoming approach that happens, a lot of it tends to be negative. And unfortunately, the contact center agents these days are feeling increasingly of society's negativity coming out of the pandemic. You know, because people who are very understanding more, more understanding during the pandemic, but they’re taking it out on front line people. So, I don't know how you guys have seen things. But from the folks that I've spoken to in the last few months, it seems like most of the calls are key issues and they have to diffuse right away.
So can they use the phonetic micro expression method that you talk about to kind of even the playing field and get them to calm down so that they can explain what their issue is better rather than they're ready to blow up at any moment type of thing. Sure. And I'm glad that you brought that up, that's a subject that I can easily address and apply the phonetic micro expression read because mind you my friend you could start the call yelling and cursing and at the end thanking them.
So naturally your phonetic micro expression reading might be adjusted with raid and Fitch. But I would never say that I'm sorry unless you specifically spilled the drink or broke the window because then you might get offended because this individual speaking with you is so nice, they didn't do it but they're apologizing for someone else's broken window. So, my suggestion from my agents immediately is to thank you Steve for sharing that with me. I understand your position didn't mean that I agree with it, but I understand your position and allow me a moment to make it work and fix it for you.
And so now the audience, your client coming in, guns a blazing isn't really putting all that anger at the individual because that individual did not make that problem. They're taking the shrapnel; you say the incoming. That's a wonderful way to use it incoming Obama grenade. But I like to defuse. There's a technique that I use called the buffer boomerang technique. And so, if somebody comes at me with a negative tone, I will like sponge and buffer that negative tone. I will name drop you and say Steve.
That's an excellent question, repeat back your question what it was to show active listening. So, there's a connected key lock there and then boomerang it back as a plus three. So, I could potentially my friend readjust the tone and the pace of the call to then put it back into that phonetic micro expression reading that you need to really nail it. But I believe that people are frustrated and mind you this there's a lot more omnichannel non voiced support. So, prior to that phone call they might have filled out a couple forms, send a couple of emails that only elevates the stress.
So, when they're calling, they're almost letting off steam. And if you allow them to speak, you'd be surprised how it goes from attend to it to both in pitching the rate they cry it out and then everyone calms down. You've taken copious notes. Now, Steve, you mentioned A B. C. And D. What about the Richard? Thank you, Steve. And e there's nothing wrong with raking and reviewing and meeting minutes. It's I can't just solve it with you with a magic potion. These things, someone is coming to you emotional, they don't know you you might need to repeat your name multiple times in third person because now they're embarrassed.
Three men it's in to ask your name Steve. So, you could say okay at the end of this call, Richard, you're going to say Steve. You really helped me out in this section you know, oh thank you Steve. Great. I got them I anchored. And so, these are certain soft skills to just be polite, show your manners, Take that certain control of a conversation, more of a shepherd with its sheep. They zigzag but they still go back in the barn. So, I don't need so many jagged edges.
There are no straight lines in nature and and I love empathy with somebody because when I use your name, I will usually use it in a transitional sentence or confirmation. And then during the conversation I will use personal pronouns as you know the yours and ours just to make sure that I'm keeping your conversation going in your attention and then landing in the bomb when I dropped the name drop and you should take these calls every 30 seconds to two minutes because as you say, they could change. But this gives you an excellent chance, my friend, if you really want to look at it logically that if somebody is calling in, you have a chance to retain the client, you have the chance to up sell them.
If that's what you're doing, you could get a referral out of it. But look at it like this, let's say we drop the ball. Worst case scenario, this individual will take the time to do an exit interview and tell us areas in which we could have improved or what our competition had done to earn their business and as long as you're willing to keep an open mind and I don't like the word constructive criticism. I mean you fumbled the ball; you should have known what you were doing.
Then just call the balls and the strikes and let you know that you made this error and learn from it and don't do it again. And these are the sort of things call by call person by person instead of doing 100 calls a day Steve. Why don't you have your agents take 95? They're taking extra couple three minutes on the phone to let Mr. jones relax a little bit. That is the secret to the successor old school style. This is interesting because as you're explaining some of these tips and techniques, it occurs that it doesn't just apply in the contact center world.
I mean this could be if you're a brick-and-mortar store, it could be your pizza place. There could be people calling because hey, you got the wrong toppings on my pizza. The delivery was wrong or there could be all kinds of things, but it applies to all areas of business and people running small businesses could learn from these same techniques. Don't you agree? This could save a thanksgiving dinner. A marriage. These are just diplomatic soft skills of attentive listening and prioritizing, but I couldn't agree with you more and I never even shared with you.
My favorite technique. It's the positive escalation when I call a place and people always give the gatekeeper a bad rap. But these are the individuals that the CEO and the owners love the most and they're the first impression and the strongest warrior of the tribe. They're the first one there, representing them in the best light. And so, for me, I'd like to understand their protocol. I like to properly introduce myself and say the name of their company and ask how their company is doing sometimes better than they do just to at least give them a taste of how I speak instead of just immediately asking to speak to you Steve.
And then if this individual decides to transfer me the first thing, I'm going to let them know prior to the transfers that they did an excellent job. And I will be mentioning that verbally to the owner of the company and at the conclusion of the call with the owner of the company, I will also mention that in writing. So, if I happen to call your company back, the Richard Circle's complete because this individual remembers me, and I've heard dozens and dozens of times. I thank you and saying I've been here for a decade and you're the first person that wrote about me to Mr. jones.
And these are individuals that will tell you anniversaries and promotions or no Steve’s direct extensions. 1 25 calms on Thursdays at two. Thank you, Catherine. I appreciate it and I love them to death. Those are the greatest insiders. It's a plethora of information and the moment that you start bullying your way in there or pretending they're waiting for your call or your insistent. That's why they're there to hang up on you. But there's a certain way to be not clever, but you have 30 seconds to make a first impression.
Half of that is your speech her speech and give a couple of seconds of silence. So, you really got about 12 seconds to speak. That's not a lot. My suggestion is to say things that they're most familiar with which is the name of their company and their own name and then you got to do your own name as well because you can't be anonymous. The whole call that's shady. You can use a little bit of that in the beginning by just doing a name spike in a proper introduction and if you get the past to pitch, you have the momentum and then you do once again that sort of escalation.
It It seems to work for me because it separates you from hundreds if not thousands of people that are prospecting that business interesting back to the contact center for a second. You talked about have your agents take 95 calls instead of 100 but most of the contact centers that I've dealt with over the past 20 plus years. They're driven by their average handle time. They're driven by the numbers to some degree. They're even told when they're going to the bathroom. How do you resolve that to a contact center manager that is just driving everything by the numbers.
So, you're an intake coordinator for a law firm for lawsuits against firings or disabilities and somebody calls in and they happen to become emotional for a minute. What are you going to do Steve look at the clock and say Mrs. jones. Please hurry up. I only have two more minutes to talk to you. You know what would happen? It wouldn't be for the client or for me, the agent might resign on something like that. So as much as we want to stick to certain metrics, you're talking about an artist of speech.
Somebody that is in the moment that's in the now that wants to assist this individual the best way that they can and by limiting their ability to build that sort of rapport or to allow someone to get it out. Which could be the key to closing the deal or to Upsell for something or to get that referral. I don't do things like that. Now we're not doing extreme where someone's doing 50 calls a day instead of 100. But you can see there's an average but that's what it's called an average and if you say you just want to look at conversion ratios.
Look at that too. But everyone once again is an artist and they have their own special sauce and some people are graded intros, other bodies, other conclusions. But my goodness gracious is somebody is in the moment and they're connecting with someone and they're standing up instead of sitting down and you could tell they have the glaze where they're not staring at anyone. They're just thinking of the client, and everyone can see them doing this. You don't think that that energy spreads on the floor. You don't think that that's important as well.
That sort of synergy. So, these rigid centers that judge you on your bathroom breaks and your handling time you're going to break the agent. I mean you can do that and grind it out, but you might have an attrition rate. But if I give somebody the ability to expand on a call and to be themselves my friends. So, they're not just plastic and going through the motions then I can create an ace, I can create a leader. I can create someone that will come to me at the conclusion of the call and say you know, Mrs. jones started crying.
I go she alright, She goes, yeah, it took a couple more minutes but I connected her through to the counselor and I gave additional notes because we had to speak about her husband just passing away and the fact that she has to move and other things that would have never been qualifying the call because you're supposed to be asking her just certain questions but know this individual added additional things and then they say, thank you for listening. You're the different company than the ones before that. Just put me through the assembly line and you know that it's the mom and pop.
It's the bed and breakfast. You'd rather go to the small hardware store sometimes because you know the man, I'll drive an extra couple of miles from my favorite restaurant Steve. That's the sort of the science that you're talking about. It's amazingly simple. It's how you feel and how you were treated. What about the price? What about the price? Sometimes it's worth the money. It's not always about saving a dollar. It's about supporting your business or if I'm having a day with some blues, you come over to me and just let me know you're happy that I'm there and you sit with me for a second.
So, as we get older, my friend, those are the sort of relationships that we see at businesses and you, and I understand that the grind and we also understand when your favorite client walks through the door. So, I like to pay that forward the best that I can. Absolutely. So, I went down that path and I think your answer and your philosophy is brilliant. Unfortunately. I mean it's the way I believe too that the contact center folks in an organization should be revered because they are your front line.
They hold things together. They are the impetus for the referral the up sell the further sell the expansion all those things. Yet still in today's world, C E O s don't always think that way. They look at a contact center as a cost center rather than the proper way of looking at it as it's an expansion center. It's a focus group. It's the lifeblood of the company because those folks have the most contact with our customers post sale, they become the hub of the post-sale journey and unfortunately maybe it'll take another generation before enough sea level folks understand that.
So that brings me more to the conversation of culture. How do we develop a culture in our contact centers especially and I know this can spill out into the rest of the business, but how can we develop a culture that rewards and reveres the contact center agents as being the customer success vehicle, the people that help our customers become more successful using our products and our services. You must look at it Two ways. If you yourself are not centered in balance, it would be exceedingly difficult to expand and to think of others.
I can't hit the ball and drag johnny as much as my agents here have become bilingual, which shows structure and dedication over years outside the classroom. I expect them to do the same thing if they're thinking about being a telemarketer as a profession besides the eight hours that they put in here, they should be doing dedicated practice outside of the center, reading in English watching certain movies or speeches so they can take certain parts of rhetoric that inspired them. That they saw transitional sentences or effective. You could do case studies in history and find out certain speeches that moved people.
And then secondly, I mentioned the word synergy. These individuals were a very social environment. If you and I are working out at the gym Steve, we're going to be pumping each other up to put up three or four more on the bar and put more plates up. So, I expect the audience, the agents to feed off their energy and to share ideas and to pick someone up when they're feeling down. As I mentioned, I created a Gamification culture. So, I have a place where people can let off steam, recharge batteries hang out with me and meet people from other departments.
So that assists me in one way. But also, since once again English is their second language. The fact that they are getting a return on investment. I see that these agents are much more focused for intense periods of time because of the translation. So, it's less area for distraction. But here's the best part my man regarding my culture when I first came down here 27 years old, I didn't start sea level of my friends call center. I taught English decided to stay and then worked at the center and so I was with the proletariat for four years, I went through so many departments.
I saw the good and the bad and what it did for me was it enabled me to see areas to enhance it for the agent and for the client to give them their dignity, so they don't feel like robots are expendable. And when I had the opportunity to start this business, they couldn't fool me because I was on the phone, I've done this before and I hate to say it, I'm not bragging but I am the sin save my dojo in this industry where people burn out and they look down upon it, I thrived really excelled.
But I saw the art in it. Look at it like this, you're very selective of the campaigns that come in here, we're in a strict catholic country. They must go home and tell their parents what they do. If I brought in something gray area or shady, no one would take it. So I'd have no friends of my chuck e cheese birthday party and so you have to do an account to not only where the client feels okay offering it, but the Asian would feel comfortable making the calls because if it's a forced fit, if it's out of place and out of character, they're not going to last long, they're not going to sound natural and we're not giving anything real specific here.
But as I say, I must ensure that what I'm bringing into this call center something where I'm able to fulfill the needs. Now I can add scripts and suggestions, but initially it must be something that just does not compromise any sort of ethics interesting. Well, let's cover a little bit more because I'm fascinated by not only the culture, but the organization that you've built to help organizations that want to outsource their contact center. So, we could talk a little bit about your training, you're coaching your mentoring methods and then what does the knowledge base look like for your agents to always do a better job?
Because quite frankly, I mean you're going to do as good or better a job than the company you're representing because you're going to keep the account and you're going to keep them happy and keep them over the course of a lifetime. So how do you train differently? How do you coach and mentor folks and keep them so that you don't have the attrition level that a lot of places have today. That's a wonderful question real fast in regards to attrition, I have more of a natural attrition than a forced attrition because companies such as amazon hp intel and oracle and Sykes are here, so I'll lose somebody for a scheduling conflict for the university of boyfriend or girlfriend works there closer to their home, very rarely, if not never someone will say that I insulted them, yelled at them, gave them the walk of shame.
It's just maybe an ex-employee with some sour grapes. I treat everybody with dignity, and I look for ways to delegate and promote them, but initially it's really the psychology prior to any sort of skill set. So, fear is a morbid anticipation of things that haven't happened yet. The fact that they learned a second language is 10 times harder than any campaign. I'll put them on. I also believe in the right bus, right seat philosophy. And so, when they come into the call center besides starting their day playing pinball to make friends and relax a little bit.
We really do focus on quality assurance so we can grade their calls for certain metrics. But I try to do certain breakthroughs like when they're filling out their resumes with me and putting in all their credentials, I'll ask them to turn the page over Steve and give me a couple of paragraphs of a coming of age moment, let me know when you beat up a bully or save the kitten from a tree. And so, I could use this when they're having a rainy Wednesday to remind them of when they were a champion.
These are things they always have in them. It's just a matter of getting it out and keeping it consistent and so let's just say in the first day of class, it's especially important not just to lecture them when they just nodded you and walk out the door. You need to have checkpoints; you need to have interaction. You can go over a certain segment and then just maybe have somebody stand up in front of class and read the next paragraph. Why? Because you're triple gunning. They're reading out loud their public speaking, they're doing it in front of the boss.
Imagine those sorts of butterflies you would have, but if you could triple or quadruple your training daily where then you go upstairs, you record yourself reading the script, where you're practicing it. You're not just reading it, you're speaking into a recording device, then you're listening to it and then you're doing a self-analysis for self-adjustments over the things we spoke about. You'll know when you're pausing is off or when you're too loud or too best. Are you stuttered or mispronounced a word and I'm allowing you Steve to write it out phonetically, at least learn how to spell it.
But the vowels are sometimes tricky for Latinos, so it's okay to be able to switch things around so it's pronounced a certain way, and these are the sort of adjustments, minor adjustments that we make for somebody to feel more comfortable initially. So, they don't pick up unhealthy habits and kind of like bedside manner. I can't stress enough; the name drops and the act of listening and the confirmations because people feel much more comfortable when they're being listened to, and you are taking your meeting minutes and if we need to repeat something in the military alphabet.
A it shows that you're extremely involved and engaged in the conversation. A lot of the times people served in the military, so they think that's cool and you're not just making up words and going along. These people know that you are actively trying to spell their name, their email address correctly. And so, I've seen the tens of thousands of phone calls. That that's the most effective way of not to offend somebody when you can't hear them well or they have an exotic name or if it's something where you just say, yeah, okay, but the next thing, you know, your email bounces back.
It would have been better off to confirm if it's L for lima, you know, and just to make sure that you got it. And as I say, these are the sort of things like in school, you come to class, you do your homework and you do your quizzes, you can still not do so well on the final exam, but you're going to pass the class, you will be preparing yourself and marinating and softening up the call in the relationship in order to convert it. And sometimes my friends, it happens a second or third time don't expect a cold call close.
I tell my clients to put their checkbook away. A lot of the times, I just want to answer their questions and show credentials and reintroduce them to other people on the floor that they can meet and make a better decision. So don't feel rushed. People will see that, and they will be apprehensive to move forward with you. So let it happen at a natural pace. So, you said something about you QC. All the calls and I think I remember you were talking about your Hall of Fame, you know, the best and the worst calls.
I mean is that used as a training method for everyone to understand both the good and the bad types of calls. Absolutely. Remember you were mentioning earlier about people calling in the first round of calls coming where people are upset if they can ride that wave and they see the bark is, there's no bite. It's just barking and that we calmed mars jones down. We listened to Mrs. jones, we separated piles, we were able to move forward. The call didn't take that long because we didn't have to repeat things because we were confirming things.
We eliminated rabbit holes. We did the mirror imaging. We did the phonetics; we did the drops. It's beautiful. Now you have this toolbox. It's not a to Z. There are steps that can be skipped or moved back to how about we look at it like this? I loved romantic tragedy. So, I consider that a hang up call is a romantic death. Where am I going with this? Let's just say you're just hardcore carpet bombing, making outbound calls and no matter what you say, you're calling a place that she says, don't call again or not interested or we're good.
Thanks, and hang up. I always look at it like this. If you can do a company named spike and do a name, drop of the individual before they hang up on you. I think that's a beautiful death. I think at least poor lome knows you got something out of that call. But then they wouldn't be surprised that you could anchor yourself by just getting them out of that trance by saying their name in that 1st 30 seconds. I've had Times where we bought another minute, bought another three minutes and just by default, nothing on our own.
We couldn't move forward. I'll give you an example. People can call me, and we could be on the phone and 99% were ready to sign the contract. But then they ask if we do Chinese, I don't have Chinese agents, I don't do graveyard shift and I can't match offshore prices India and the Philippines. So just by that alone, I'm not able to move forward, but 99% fit. So how do I feel about that? A little disappointed. But then again, I was able to go 15 rounds lost on the decision, but I was still able to make my points listen to their points build rapport, have some labs introduce, fantasize good call.
So, another couple of questions, what type of companies or what type of industries do you guys mostly handle calls for inbound or apa? Well, I'll let you know five. We don't do, we don't do sports books, casino stocks, pharmacies or sweepstakes. I have nothing against it. Just don't want to do it. But I'm looking for small to medium sized companies in the United States, Canada Central America and Europe that would need individuals to make outbound lead generation, appointment setting or inbound customer support. And it's amazingly simple.
Our agents are college educated; they're dedicated. I don't have a blended or mixed center. They only work for your campaign, and they have some amazing skill sets here. Costa Rica really packs a punch regarding business process outsourcing. I have mentioned some of the big boys, but there are tons of call centers here and since we're the only democratic society in central America, they don't have a standing army. So, there's a 95% literacy rate Steve so as much as people might see telemarketing call centers as transitional sort of jobs or something in the United States, as you say, has a certain rap here.
It pays more than most vocation. So, I'm having some extremely educated bilingual people with degrees walking in this door and working with me. So, it's amazing the sort of people that you meet here. Very eclectic, all diverse types. That's great. So, if a company called and says, okay, we want to get started, what is that initial onboarding looks like time wise especially and system wise and how quickly can you be up and running to take their calls? Great. Well let's just say I accept the vertical and I'm comfortable with that.
There's a pre-launch checklist that my floor manager and chief technical officer sent to that company. It's exceedingly difficult for me to start moving forward without stations being set up connections, made scripts for bottles, reporting and contact because once the ads go out and people come in, it's really a seller's market. I got to be able to explain it to their candidates a, the campaign that they're doing the incentives that they have and the metrics that they're expecting. It just can't be fantasy time. It needs to be something that's concrete.
And so, once we bring the people in, it really all depends on the training time. I've had people go as low as a half a day just to teacher CRM and do a little bit of role play for fun and others do longer training sessions, even up to a month. That concerns me because we do follow all Costa Rican labor laws and there are certain call centers that are known for like for an example, sykes has the MetLife account and supposedly people will be there for an entire month training and then on their first day of coming back to work, they just don't show up.
And by Costa Rican labor law, they need to get paid for that month they go on a certain list as being a jumper and it's not fair, but that's the name of the game. So, the longer the training, the more I'm concerned because people sometimes can take advantage of that and just use that as a placeholder until they can find another job. So, if we have certain awfully specific checkpoints to ensure that this agent really has done their due diligence, really engage really up to speed.
That's a good risk compared to just doing five days’ worth of classroom, talking about merchant process outsourcing and stuff like that. It needs to be awfully specific, and I have to ensure that this client that I'm speaking with does have a track record. If it's a brand-new pilot project, then we need to invest in the process and there shouldn't be any surprises and I must let them know what to expect when building a campaign, there may be attrition. We may need to readjust the script, call certain area codes, or do certain things.
But I guess the most important thing about it is being forthright, when it comes to onboarding people, I can easily have somebody in five business days, depending if you need 10 people give me up to 10 business days, you know, and maybe we can hire people piecemeal, we can catch them when certain campaigns and other centers and as I mentioned, it's very competitive out there. The more that you put out the start date, the more that you're going to lose people because they need a job between those times and now since Covid came, it really adjusted to the work from home.
So there is an advantage of the brick and mortar because of internet redundancy, my generator and on site I. T. Support but Steve, I was exceptionally fortunate during Covid to be able to adjust my business model virtually because if I owned a brick and mortar only like a bike shop or a pizza parlor, I'm in big trouble as much as I lost a lot of the essence of the center and the camaraderie? I was able to survive. But you know, the labor pools changed. I must ensure if there is training, they should be on site to know the company culture and at least meet us before going home.
It's one of those things my friend where I really did see a huge shift that when I first started this back in 2000, that's great. Well, in the last few minutes that we've got, you know, I'd ask you whether we could give our listeners an exercise. We talked about the two-paragraph coming of age. Can you explain an exercise that folks can do as homework after they listen to this episode. And that might be interesting for them to learn more about the content that we gave them here today and then when we come back maybe you can give folks a way of getting in touch with you guys if that's something that they're looking for.
Thanks Steve, I appreciate it. Let people do the Triple watch. They should watch something without sound, they should watch something without sight. And if you want to study the visual body language, that's great. Just watch something without sound. You can assume what they're doing and then if you want to study the phonetics, to choose a channel that you don't understand the language. Like for me it would have to be Chinese or German or something like that. Italian French and Portuguese are too like Spanish for me.
But if I watch the Chinese channel, it's extremely easy for me to do that phonetic micro expression reading because I don't understand any semantic. So even I'm taking out the tone, I'm just studying their rate in their pit. Do not get study it that way while you're on the phone, once again these are things that you can do. You just draw your xy chart the horizontal line and every 30 seconds to two minutes point to how Mr. Jones's speaking just for practice, but it is about practice. It's about dedicated practice.
Record yourself, listen to yourself. I don't like how I sound. That's what everybody says. But guess what you that's what you got. So, you need to adjust it and as you and I have a mirror and our beards look great because we do look great. You could do the same thing with your voice as well. Record it, master it adjusted. And if you do that, you'll see that you'll get more positive reinforcement from people. There will be more I guess inclined to ask you for advice because you were sympathetic about it and the way you spoke about it and finally if you are in a certain situation where there's emotion and its tense, you should choose to speak last.
And if it's not something where you need to immediately give an answer then you should sleep on it so you can decompress and come back the next day a little more levelheaded and prioritize and that's an excellent way to grow and to crack some codes and to get to various levels. You don't always need to prove your point at that moment. There are other ways to do it. So, you don't overreact overextend and say something you regret. So, it's not like you're being weak. No, you're being considerate of it and you're being tactful about it.
If you're in the moment and its face to face with somebody if you must, even though it looks funny, you should close your eyes when speaking. So, there's less distraction and you're not energy being sucked from you. They might say why you close your eyes. I'm allowed. There's no rules to this. It's not tag you're asking me something emotional, so allow me my focus and my balance and if somebody is being aggressive with you, I think you should look in between their eyes, it looks like you're looking in their eyes.
So it's not like you're looking away or allowing them to suck the energy out of you, like Medusa, but it is a certain technique sir where instead of losing your direction and your energy and your breathing, you can regroup yourself and these are the sort of conflict management skills that have assisted me and having more productive conversations when they could have really gotten out of hand. That's great. I mean this has been filled, filled with great techniques, tips and insight as well. Thank you for being so generous with your expertise.
This has really been a wonderful episode, Richard. How can people get in touch with you if they're thinking about outsourcing if they're thinking about needing a contact center because I think by the end of this, they understand what you bring to the table. So how can they get in touch with you? I really appreciate having me on the show today with you, your audience and allowing me to share this information. The first thing they should do, my friend is by a first-class plane ticket. Come down here to Costa Rica so you can enjoy some eco-tourism, go to some beaches and waterfalls but your audience can give me a call at triple 82716750.
Or send me an email. CEO Costa Rica’s call center dot com. And finally have an exceptionally large Facebook fan page about 98,000 local Costa Rican Ticos. And they can't wait to meet you, Steve. You're going to have tens of thousands of new fans in central America. I can't wait. Well, Richard, thanks again for joining us today. I really love the thing that you said earlier and I'm going to add something to it. So, each agent is a voice artist, and this is a message to all the C E. O. S out there that have contact centers and folks that have agents working for them that each agent is a voice artist and I think you should let them create a great interaction.
So let them create, let them build those great interactions. So that's it for our episode of the Science of C. X. I'm Steve Pappas, your host. We've had Richard blank on today from Costa Rica call center and I want to thank you all for joining us. If you like the content that we bring to you, please feel free to drop us a review wherever you get your podcasts and until we meet again, please stay safe. Stay healthy and do take care everyone. Bye bye. You've been listening to the science of C. X. My name is Steve Pappas.
I really hope you've enjoyed this episode and if you have the highest compliment that you can give us is to subscribe rate and review the science of C. X. Thanks. And we'll see you in the next episode. Finding one place to see all customer experience related tools of technology has been difficult until now. We just built it. Get ready for a science of C. X. Original customer experience technology has been helping to drive businesses by giving them insights into better methods to engage and delight their customers for some time now.
But if you're looking for C. X. Tech you must search everywhere to understand the whole landscape. C. X stash is your simple why stop directory of all the Great Sea X related technology you need. It breaks down all C. X by collections like analytics, crm, journey mapping, voice of the customer, you ex customer support and more. It's free to create an account and use no advertising. Cluttering up your experience just one place to find all the great C. X. Tech. Sign up today at www.
Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #SacrificetoSuccess #Scienceofcx
Science of CX, The Forgotten Art Project, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer,
https://youtu.be/RJnuK2lPYFc?si=yrsPGin8LM1sXy5F
https://youtu.be/AOPI8wCqX-0
with clips of "Dancing Lady" (1933) - with Joan Crawford and "Blansky's Beauties"(1977) - with Caren Kaye & Nancy Walker
Joan Crawford:
Joan Crawford (March 23, c. 1904–1908 – May 10, 1977) was an American actress. Starting as a dancer in traveling theatrical companies before debuting on Broadway, Crawford was signed to a motion picture contract by Metro-Goldwyn-Mayer in 1925. Initially frustrated by the size and quality of her parts, Crawford began a campaign of self-publicity and became nationally known as a flapper by the end of the 1920s. In the 1930s, Crawford's fame rivaled MGM colleagues Norma Shearer and Greta Garbo. Crawford often played hardworking young women who find romance and financial success. These "rags-to-riches" stories were well received by Depression-era audiences and were popular with women. Crawford became one of Hollywood's most prominent movie stars and one of the highest paid women in the United States, but her films began losing money and by the end of the 1930s she was labeled "box office poison".
Caren Kaye:
Caren Kaye (born March 12, 1951) is a retired American television and film actress who has appeared in dozens of films and guest-starred in many TV series. She attended Carnegie Mellon University and holds a Ph.D. in psychology. She is best known for her roles in the 1983 film My Tutor and the short-lived sitcoms The Betty White Show (1977-1978), Who's Watching the Kids? (1978), and It's Your Move (1984-1985).
Nancy Walker:
Nancy Walker (May 10, 1922 – March 25, 1992) was an American actress and comedian of stage, screen, and television. She was also a film and television director (such as of The Mary Tyler Moore Show, on which she also made several guest appearances). During her five-decade-long career, she may be best remembered for her long-running roles as Mildred on McMillan & Wife and Ida Morgenstern, who first appeared on several episodes of The Mary Tyler Moore Show and later became a prominent recurring character on the spinoff series Rhoda.
Dancing Queen:
"Dancing Queen" is a Europop song by the Swedish group ABBA, released as the lead single from their fourth studio album, Arrival. It was written by Benny Andersson, Björn Ulvaeus and Stig Anderson. Andersson and Ulvaeus also produced the song. "Dancing Queen" was released as a single in Sweden on 15 August 1976, followed by a UK release and the rest of Europe a few days later. It was a worldwide hit. It became ABBA's only number one hit in the United States, and topped the charts in Australia, Canada, the Netherlands, Belgium, Ireland, Mexico, New Zealand, Norway, South Africa, Spain, Sweden, the United Kingdom, Germany and Rhodesia. "Dancing Queen" also reached the top five in many other countries.
Dancing Lady:
Dancing Lady is a 1933 American pre-Code musical film starring Joan Crawford and Clark Gable, and featuring Franchot Tone, Fred Astaire, Robert Benchley, and Ted Healy and His Stooges (who later became The Three Stooges with Curly, Moe and Larry). The picture was directed by Robert Z. Leonard, produced by John W. Considine Jr. and David O. Selznick, and was based on the novel of the same name by James Warner Bellah, published the previous year. The movie had a hit song in "Everything I Have Is Yours" by Burton Lane and Harold Adamson.
Blansky's Beauties:
Blansky's Beauties is an American sitcom television series and ostensible spin-off of Happy Days that aired on ABC from February 12 to June 27, 1977. The main character of the series was introduced on an episode of Happy Days, then set in the early 1960s, but the show is set in the present-day of 1977. The series was a ratings flop and was cancelled after only 13 episodes.
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“Super Trouper” was a hit single for Swedish pop group ABBA, and was the title track from their 1980 studio album Super Trouper, written by Benny Andersson and Björn Ulvaeus. The song, with lead vocals by Anni-Frid Lyngstad, was the last to be written and recorded for this album. “Super Trouper” is included on the Gold: Greatest Hits compilation, as well as in the Mamma Mia! musical.
The name “Super Trouper” referred to the spotlights used in stadium concerts.
Music video
In October 1980, the music video for “Super Trouper” used the largest number of artists that ABBA have ever used in a music video. The spotlight featured throughout the music video is, in fact, a CCT Silhouette follow spot, as opposed to a real Super Trouper. The city of Glasgow mentioned in the lyric was suggested by Howard Huntridge who worked with their then-UK publishers Bocu Music. The music video was directed by Lasse Hallström.
Reception
“Super Trouper” was a successful single for ABBA. It topped the charts in Belgium, West Germany, the UK (their ninth and final No. 1 in the UK Singles Chart),[1][2] Republic of Ireland and the Netherlands. It reached the Top 5 in Austria, France, Norway, Switzerland and Mexico, while peaking in the Top 10 in Finland and Spain. In the United States, where ABBA never quite managed to achieve the same sort of popularity experienced elsewhere, the single reached No. 45. However, combined with “Lay All Your Love on Me” and “On and On and On”, it topped the US Hot Dance Club Play chart.
“Super Trouper” was A-Teens' second single from their 1st album The ABBA Generation, a cover of ABBA’s song. When the single came out in the fall of 1999, it became a hit around the globe, just as its predecessor “Mamma Mia”, also an ABBA cover. “Super Trouper” debuted at No. 2 in Sweden and was later certified platinum .[5]
It also became their only Top 5 hit in Germany peaking at #4. The single also reached No. 21 in the United Kingdom, No. 18 in Switzerland, No. 15 in Norway, No. 11 in Austria and No. 12 in Netherlands.
Music video
The music video was directed by Sebastian Reed and was filmed in Sweden. The video shows a girl so obsessed with the band that she owns posters, magazines, mugs, clothing, and even a key chain. She also copies the band’s choreography that is shown on TV. Some of the articles that feature pictures of the band come to life in the video.
In the first few seconds of the video, before the actual song starts, Mamma Mia can be faintly heard in the background.
The video was a hit in most TV stations charting inside the Top 10 countdowns in late 1999 and early 2000.
American alto pop singer Debbie Sims covered this song from her 1998 album, “Songs of Andersson & Ulvaeus”, produced by disco producer Ed O'Loughlin (who produced for American girl-group disco/soul singer Carol Douglas) in an American disco style with a lot of rhythmic, percussive disco beats that sound like “Do You Love What You Feel” by R&B star Chaka Kahn and her band Rufus.
Personnel
Acoustic Guitar – Björn Ulvaeus
Bass – Mike Watson
Drums – Per Lindvall
Guitar – Janne Schaffer
Keyboards, Synthesizer – Benny Andersson
Percussion – Åke Sundqvist
Debbie Sims 1998 cover
Lead Vocals – Debbie Sims
Backing Vocals – Christine Burnett, Dennis Englewood, Helen Taylor, Joyce Berry, Laurie Maitland, Liz McKay, Lupe MacKenzie, Matthew Foster, Tricia Copperfield
Bass – Vince Fay
Drums & Congas – Daryl Burgee
Electric Piano – Joel Bryant, Greg Phillinganes
Grand Piano – Laurie Maitland
Guitars – Paul Jackson Jr.
Horns Arranged by Lou Del Gatto
Percussion – Alan Estes
Producer – Ed O'Loughlin
Strings Arranged & Conducted by Don Renaldo
Order Penimaster Chrome at the official site https://geni.us/penimaster-chrome
I have personally tested this extender to gain size. If you compare Penimaster Chrome with other similar devices, you will see the difference:
- it has more bars of different lengths
- its rubber strap is soft and gently
- it has a clip-on system to fasten and unfasten the device fast
- it has 3 additional rubber straps in the package
- it's made in Germany
2 OF 2 Humanity needs own internet just as EurAsian community which will connect world through Europe rather than break one apart for the sake of Germany
1 OF 2 Humanity needs own internet just as EurAsian community which will connect world through Europe rather than break one appart for the sake of Germany
Profile of South Korean could have well being created by British or Americans even though Korea insisted heavy on my becoming part of one as a form of assurance for Korean people - Koreans claimed Western illuminatis were very uncertain about what future has in it for them as far as NWO....they answer from my point of view is nothing good for anyone including Japan and China. All our lives are at stake if not taking control in our hands and that must be done as fast as possible rather than allowing Germany to intimidate us through Great Britain, United States of America and corrupt French, Italian, Spanish and other politicians....
GERMANY IS TH WEALTIEST COUNTRY IN EUROPE AND ONE OF THE WEALTHIEST ON PLANET - BUT FROM MY CASE IS EVIDENT THAT ONE IS NOT SO KIN TO EUROPEAN IDEALS WHICH THEY CONTINUE TO BRAG ABOUT BY EVEN EXAMPLING EUROPEAN COUNTRIES ON ONE - RATHER ABUSING LAWS AND INTERNATIONAL POST WORLD WAR TWO TREATIES TO MURDER THROUGH MOST SEVERE CRIME AND CURRUPTION POSSIBLE.
https://ausertimes.blogspot.com/2023/01/everyone-seen-here-was-involved-in-mk.html EVERYONE SEEN HERE WAS INVOLVED IN MK ULTRA - All these beautiful multiracial people were involved in MK Ultra(some truly handpicked by prince Charles as he claimed me and some others by Angela Merkel - EACH AND EVERYONE OF THEM, HOWEVER, TO SERVE THEM AS PERSONAL INSURANCE AGAINST MY CLAIMS)
Everyone have gone through RACISM DISCRIINATION drill with me to have afterwards right to engage in violence against me while presenting me own issues as per how it will be or will not be at all. FOR THEIR INVOLVEMENT, PARTICIPANTS WERE ASSISTED BY THE STATES - I ESTIMATE NOT A SINGLE PARTICIPATING INDIVIDUAL, HOWEVER, HAVE SEEN HERSELF OR HIMSELF IN CRIME FINACIERED BY BRITISH AND GERMANY ALONE.
BRITISH AND GERMANS CLAIMED ME IT WAS FOR MY OWN GOOD - THEY GATHERED WITTNESES TO HELP ME OUT, BUT SOME OF THESE WITTNESSES GO BACK TO 1997 - EVEN TO CZECH REPUBLIC. Many of seen participants sure did visited my room in Slovenia.... a bit broke my heart when I went over memories right now, but sure were extremally unpleasant all related lets say to downing of plane MH370 IN 2014 https://ausertimes.blogspot.com/2023/01/women-yes-wife-or-wives-not-till-this.html in WHICH BRITISH ROYAL SCENARIO IN WHICH PILOT ZAHARIE AHMAD SHAH HAD TO ENLIVE HIMSELF FOR THE SAKE OF DISAPPEREANCE OF PLANE MH370 INTO ALSO A VICTIM OF RACISM AND DISCRIMINATION FROM ME WHICH I WAS AFTERWARDS BLAMED FOR - BLAMED ON....BRITISH AND GERMANS HAVE BUILT MEGA CRIME AGAINST ME FOR 19 YEARS BEFORE BLAIMING ON ME CRASH OF ONE - DEATH OF 230 PEOPLE ON BOARD WHICH ALSO ALL WERE INVOLVED IN MK ULTRA.
https://electronicintifada.net/blogs/nora-barrows-friedman/podcast-ep-68-how-zionists-collaborated-nazis
On episode 68, we speak with activist and blogger Tony Greenstein, a veteran of the Palestine solidarity movement in the UK, about his new book Zionism During the Holocaust: The Weaponization of Memory in the Service of State and Nation.
With an anti-Zionist analysis, Greenstein’s book dives into the history of the Zionist movement’s collaboration with the far right, even including Nazi Germany, while seeking to build the state of Israel.
“You have to see Zionism as a racial project to perpetuate the Jewish people, you can’t understand it any other way,” he tells us. “It wasn’t to create a refuge for Jews or anything else. It was a perpetuation of the Jewish nation-race.”
Greenstein analyzes the Zionist movement’s settlement policy before, during and after the Nakba – the expulsion of 800,000 Palestinians in 1947-1948 – and how Zionist leaders “consciously ignored” the Nazi genocide against Jewish Europeans in order to grab land in Palestine.
He says that in the early 1940s, Zionists “not only were not bothered about the Holocaust, they actively tried to stop anyone who wanted to provide a refuge from doing so. And that was the amazing thing. They had a weird and incredible logic. But it was their logic.”
The Zionist logic, he adds, “was that where there are Jews, there is anti-Semitism. Jews cause anti-Semitism, because they are living in the countries of other people. In the words of [Israeli novelist] A.B. Yehoshua, they are guests in other people’s hotels, and of course, they’ve outstayed their welcome.”
Transplanting Jews from Nazi-occupied Europe to America or Britain, he explains, “would not solve the problem. It would simply recreate anti-Semitism in another place. So you had to be cruel to be kind and say the only place of settlement was Palestine.”
He also talks about the reasons behind Israel’s current alignment with far-right regimes and governments.
“Israel has no hesitation in cooperating with neo-Nazi regimes and movements. Is it any wonder? We have a Jewish Nazi party, which is set to become the third largest in the Knesset [Israel’s parliament] now,” he explains, in reference to the Religious Zionism party, which looks set to win a ministerial seat in the next government.
“If you establish an ethno-nationalist state, what you do accords with the logic of what the Nazis did as well. That’s the fate of ethno-nationalist states, which is why neo-Nazis today love Israel, because really, what is there not to like about it? As [American far-right figure] Richard Spencer says, ‘I’m a white Zionist.’”
How to score a pass to pitch on a telemarketing call? INspired INsider Podcast guest Richard Blank Costa Rica's Call Center
Dr. Jeremy Weisz: Richard, you mentioned from an outbound perspective, so there's different kind of parts to the call. So I'd love for you to break that down, especially the opening part. Cause if you, you know, you've mentioned before, if you don't get past that, it doesn't matter what you have planned
Richard Blank: for the rest of the call.
Richard Blank: That's a great point. Well, every conversation has an introduction of body and a conclusion. You can't land that intro. There is nobody in conclusion. Doctor. I also believe that every conversation and attention span is 30 seconds to two minutes. Okay? And so when we're touching base with somebody, there is a give and a take initially before that positive escalation for the assistant that's answering calls for your company.
Richard Blank: What I love to do is a company name Spike. I'm not anonymous for the entire phone call, but the first thing that comes outta my mouth is the name of your company, how your company is doing. You know, before I even introduce myself, so I'll say better than somebody that answers the phone at your company.
Richard Blank: And then from there, a lot of the times they'll be asking me questions. And what I have here is a certain technique, it's called the buffer boomerang technique. Hypothetically, Germany, if somebody is answering with a negative tone, there's a way to be able to buffer that negative tone. Do a name drop, let them know that's an Exxon question.
Richard Blank: Repeat the question to show active. Listen. Then boomerang it back as a plus two. And so initially somebody could ask what my name is, and now I'd say, Jeremy, that's an Exxon question. My name is Richard Blank, as an example. And so what happens is you're able to show the active listening, readjust the tone of a call, but then in the middle of a call there is something that I like to consider.
Richard Blank: Micro phonetic, micro expression reading, and what I have here, As an actual chart, it's very simple. You're focusing on phonetics, which is your tone, rate, pitch, and duration. Your tone should be the consistent variable of empathy and confidence. There's a mirror imaging technique, but I believe that should be done every 30 seconds to two minutes with your rate of speech and your pitch.
Richard Blank: You're speaking level. Now. I need to match you with this. Because if you do a spike or a dip, that's usually when I ask a tie down or a pin down question if it makes sense or sounds good. And then also when people are on the phone and they're explaining their services. A lot of times they'll do desert pitching, Jeremy.
Richard Blank: Well, they'll just talk without any sort of oasis for drinking and resting. And so what I like to do is to give my list pause in between each one, like a dessert tray to see if there's a reaction at the end. Say in a brazen way. I'm sure you'll like at least one, so I can break the sort of questions that I have.
Richard Blank: And then sort of positive or negative reinforcement in these conversations. Once you see it, you can't unsee it. After three weeks, it becomes practice. I believe in a five to one name drop to pronoun, where in every sentence you're either saying R or your, and then usually use a name drop for the tie down question.
Richard Blank: And then at the end you can also rake one last tongue by saying, Listen, since you have me on the phone today, Jeremy, are there any other additional questions that you have? Usually you might mention something else after I repeat the. I repeat information in military alphabet because instead of concluding the call, there's a very good chance we could be talking about how proud we are of the military and those that have served.
Richard Blank: And then as I mentioned before, giving you a positive written escalation regards to those that are working with you. And so these are things that I believe won't compromise ethics, values and morals naturally. I'm skimming over this quickly, but there are certain things as expression reading. And since we're losing three of our senses over the phone, our taste, touch, and smell, the doctors and scientists say that your other senses should be expanded.
Richard Blank: Besides your active listening. I believe in image streaming where they say that books are better than movies and there's no reason why your imagination, your adjectives and your descriptions could be incredible. It could be illuminating. It could really put some insight in where you're going on some of these phone calls.
Richard Blank: And so as I mentioned before, as long as you become animated, engaged, and you are this individual's biggest fan, and you really take in the information and energy that they're giving with you, you'll find your job very fulfilling. It's because most people today see a telemarketing job as transitional or they look down upon it, but there is a ton of people that make and receive phone calls for every type of business.
Richard Blank: And some of the greatest people that you could speak with in the world do show this empathy because I, I'll share an example with you. I have a law firm account here, and we have intake coordinators for, it's a disability and wrongful termination. And so what happens is, and you being a doctor as well, you might be meeting people when they're most vulnerable in having the worst day of their life.
Richard Blank: And so if you are capable. Of having somebody calm down, find their focus and move forward with you. You could be one of the greatest individuals there when they needed you the most. And so a lot of my agents, instead of they can earn a living so many different ways, but if they can get this sort of fulfillment by knowing that success is built on a million thank yous and that they get all these positive written escalations to our company about how great they're doing.
Richard Blank: They know that they are on the right path and that once again their karma's gonna kick it, and that if they do leave this company and I am the last boss that they ever have, they will be prepared to build an incredible organization.
Inspired Insider Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dr. Jeremy Weisz discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
INspiredINsider.com Show features interviews with successful and inspirational entrepreneurs, authors, and visionary leaders.The interviews reveal deeply personal stories and explore the tough journey of Big Challenges or Big Mistakes that the inspirational leaders overcame to achieve success. Have You Ever Hit a Wall in Business or Life?
Dr. Jeremy Weisz is the Founder of InspiredInsider.com & CEO of Rise25.com He has been featuring top entrepreneurs with video interviews since 2010 that include founders/CEO’s of P90X, Atari, Einstein Bagels, Mattel, the Orlando Magic, Rx Bars and many more on InspiredInsider. He was senior producer for 6 years at one of the early top business podcasts helping to put systems in place and to run some of the behind the scenes operations.He continues to run his own chiropractic & massage facility in downtown Chicago and is founder of a nutritional supplement business.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/xMQ-mlL9ohA
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://www.inspiredinsider.com/richard-blank-interview/
https://www.iheart.com/podcast/263-inspired-insider-wi-29650573/episode/improving-your-customer-support-with-richard-99381742/
https://player.fm/series/inspired-insider-podcast/improving-your-customer-support-with-richard-blank-of-costa-ricas-call-center
https://www.deezer.com/en/show/38477
https://podcastaddict.com/podcast/2939630
https://podcasts.apple.com/us/podcast/improving-your-customer-support-with-richard-blank/id729464589?i=1000569868046
ANOTHER UDBA CASE THAT CLUSTERED MANY DIPLOMATS IN EU AND IN UNITED STATES: How Slovenian cluster fuck war on European Union NATO and democracy worked Adolf Štorman case
LET THEM SPONSOR THEIR OWN NAZISM AS SLOVENIAN OPPOSITION TO MILAN KUČAN(Pahor, Fajon, Turk, Drnovšek, Potrč) ALSO DEMANDED FROM ME DURING ABUSE/TORTURE TO PROMOTE....AS FAR AS DONALD TRUMP'S PREARRANGED NEW YORK LAW SUIT BY COHEN WHICH COHEN JUST FILED FOR, IT SHOULD BE LAST ONE IN DONALD TRUMP'S CAREER AND DONALD TRUMP NO LONGER WILL EXIST SINCE MEANING JUST AS CASE WAS WITH SLOVENIAN OPPOSITION WHO DEMANDED FROM ME NAZISM, DONALD TRUMP TOO WAS A FAKE NAZI....ALL ARRAIGNED TO SOLVE ITSELF AS THEY ALL LIE(NOT WORK, BUT LIE IN SEARCH FOR MORE VICTIMS AND MORE WAR ON GERMANY I SUPPOSE - GERMANY BECAME A SCAPEGOAT IN THIS PROCESS FOR NOTHING MORE THAN EVEN PRACTICING MULTICULTURALISM) TOGETHER.
SLOVENIA JUST AS POLAND HAVE A PROBLEM AND THEIR EUROPEAN UNION MEMBERSHIP IS QUESTIONABLE AS IS NOT IN LINE WITH POST WORLD WAR ETHIC - UNIVERSAL HUMAN RIGHTS DECLARATION FROM UN. THEIR MEMBERSHIP EQUALS TO ELEPHANTS IN THE ROOM....
IN 2008 I REQUEST ASSISTANCE ALSO FROM STRASBOURG WHERE THIS INDIVIDUAL FROM SLOVENIA INDICATED WOULD HAVE GONE(MAIN STREAM MEDIA MADE BIGGG POMP ABOUT HIS HUNGER STRIKE WHICH WOULD TAKE PLACE ALSO IN STRASBOURG) TO CLUSTER FUCK EUROPEAN DIPLOMATS WITH HIS NAME ADOLF, HIS BIOGRAPHY TITLED AS "MEIN KAMPF", MY INITIAL 100 PAGES SENT BY POSTAL MAIL SENT TO STRASBOURG IN 2008 COMPLAIN WHICH HAD NOTHING TO DO WITH IT OTHER THAN CRIMINAL BEING INVOLVED IN CASE AGAINST ME SINCE 1995 - MILAN KUČAN ALRIGHT.... HE SURE SCARED THE SHIT OUT OF MK ULTRA PARTICIPANTS FROM ABROAD INCLUDING REPUBLICAN GEORGE BUSH.
In Germany most men are NOT circumcised and are allowed a normal life. It is done there only if there is a severe case of foreskin constriction. It is so ridiculous that circumcision is made the norm in the US!
Neighbors' motion detectors and tunnel under the home brainwash led by night visits for the sake of the politics and $$$$$
Krka Pharmaceutical was the pioneer in violations/ treaties which no one in this world would touch in respect to Russia and Serbia(one took initiative in cross border crime and have had for that matter complete backup from USA, Germany, and foremost Great Britain known as United Kingdom - they needed on the other hand oil/gas, Russian minerals and other lucrative trade related issues going including Russian market). ITS ALWAYS THAT FIRST ONE THAT BREAKS ICE - ICE
BREAKER IN RESPECT TO WHAT WE SEE TOOK PLACE NOW EVEN IN UKRAINE WAS IN 1995 ALREADY NO OTHER THAN KRKA PHARMACEUTICAL.
This is why our Novo mesto house so important for Putin , Bush, "Royals", Berlin, and everyone else.
When Obama and his helpers tried to brainwash against me even people from ex Soviet republics occupied by Russia, things went badly for them as they knew whole Russian scenario which also included UNCLE TOMS' CASH FOR LIES part of the money game - rotten Putin's deal....
To my dear loving white brothers and sister in United States of America, Great Britain, Germany, Netherlands, Scandinavia - West on general as per saving me bailing me out of....
ITS I WHO DO NOT RECOGNIZE YOU AS ANYTHING OTHER THAN STATED ON VIDEO AND NEVER EVER WILL.
Milan Kučan Borut Pahor Putin Alexander Lukashenko Vućič Miloševič Karađič whom West supported in war against us all, didn't engage in war against several countries in Eastern Europe only, but they played war with West through me and West played war with them through me.
But all in all - this are brothers from same swine mother United States of America which commenced war against world through me by using me, corrupt US Democrats and see nothing hear nothing know nothing United Nations organisation.
More disgusting that Pope Francis from Vatican was only Britney Spears - white woman who claimed conceived children with me.
The thought on how someone from Hollywood would save me, makes me feel to throw up.
Mirja Maletzki German Female "Germany's biggest football rival is the Netherlands. Historically, there is a story that Germany's rival is France, which is the story of my grandmother's time. The younger generation, like mine, don't think so. France and Germany may feel bad because of the war, but these days, politically and economically, France and Germany are friends, and the presidents are friends. The French hate Americans. Because American tourists are so noisy. Wine is delicious in France, food is delicious in Italy. Fashion is good for both. France and Russia are friends." Misuda Live In South Korea Foreigner Global Talk Show Chitchat Of Beautiful Ladies
미르야 말레츠키 독일인여성 "독일에게 축구로 가장 큰 라이벌은 네덜란드다. 역사적으로는 독일의 라이벌이 프랑스라는 이야기가 있는데, 나의 할머니시대의 이야기다. 내 시대와 같이 젊은세대는 그렇게 생각 안한다. 전쟁때문에 프랑스와 독일의 감정이 나쁠수 있지만, 요즘은 정치, 경제적으로 프랑스와 독일은 친구고, 대통령들도 서로 친구다. 프랑스인들은 미국사람들을 싫어한다. 미국인 관광객들이 너무 시끄러워서. 와인은 프랑스가 맛있고, 음식은 이탈리아가 맛있다. 패션은 둘다 좋다. 프랑스와 러시아는 친구다." 미수다 미녀들의수다 한국거주외국인 글로벌토크쇼 해외원정창녀들 성매매 매춘부 호스티스 카라오케 도우미 노래방 에스코트여자 한국인남자 평균 발기시 페니스 고추 길이 13.75cm 5.41인치 한남 소추 실좆아니다 자지
Yellow East Asian Guy Fuck White Girl Sexy Big Tits Chubby Bitch International Sex Stay Live In South Korea Foreigner Study Korean Language Overseas Expedition Streetwalker Women Harlot Prostitution Hostess Karaoke Dowoomi Noraebang Escort Female The Average South Korean Men Penis Length Size During Erection Are 13.75cm 5.41inch 5.41"
Dirk Nowitzki is one of the greatest players in NBA history. From being a little-known player from Germany to being one of the greatest scorers ever really says a lot. How did he do this? Why is he so loyal to the Dallas Mavericks? How did he develop his signature move the "one-legged fade away"? Why we love Dirk Nowitzki examines why dirk is so beloved by the NBA and fans alike. You will also understand how he overcame the Miami Heat in the NBA Finals to lead the Mavericks to their only championship.
Einfach-Umzug Firma Wermelskirchen ist Ihr deutschlandweiter Ansprechpartner in Sachen Umzug. Lokal tätig in Ihrer Stadt Wermelskirchen können wir durch jahrelange Erfahrung und mit dem dadurch erworbenem Know-How professionell und kosteneffizient Ihren Umzug durchführen. Im besten Fall setzen Sie auf ein lokal tätiges #Umzugsunternehmen. Vertrauen Sie Ihrem Fachmann für Möbel- ,#umzugshelfer, „Einfach – Umzug – Wermelskirchen“. Unser Ziel ist es, Ihnen einen #Umzugsservice der höchsten Qualität zu bieten.
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Einfach-Umzug Bielefeld haben uns auf Büro- und gewerbliche Umzüge spezialisiert. Sie suchen einen kompetenten #Umzugsservice in Rotenhagen Bielefeld, der Ihren #umzug Rotenhagen bielefeld optimal betreut? Dann sind wir die richtigen Ansprechpartner für Sie, denn wir übernehmen jeden Inlands umzug und jeden Fern umzug, unabhängig von seiner Größe und der Frage, ob es sich um einen Privat umzug oder um einen Gewerbe umzug handelt. Immerhin stellen wir Ihnen auf Wunsch nicht nur Umzugshelfer in Bielefeld für den Transport von Umzugskisten und Möbeln zur Verfügung, sondern wir helfen Ihnen auch gerne beim Packen Ihrer Umzugskisten und sind natürlich als #transportunternehmen Rotenhagen Bielefeld auch für ausschließliche Transportanliegen für Sie da.
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On this episode Brendan Rourke, contributing writer for the Indiana Pacers, joined us. The Goofs & Brendan get on their gondola to go down the winding NBA river but just the Eastern Conference this week.
1. Goons: Mickey Callaway & Jane Slater
2. Non-Sponsors: Andrew Sagona, Metal Gear Solid V, PS4 DualShock in Rose Gold, & Sea of Thieves.
3. Wrestling news: New Japan, Shaq in the AEW, Bobby Lashley is finally the WWE Champion
Huge thanks to Podcorn for sponsoring this episode. Explore sponsorship opportunities and start monetizing your podcast by signing up here: https://podcorn.com/podcasters/
Donate to the charity drive, Beat the Varus, which will go directly to the CDC Foundation.
Listen to us on Podhero!
Support the Goofs on Patreon.
Check out the Goofs Nest Gift Shop, the place for Goofs, Marlins Historian and FJOJR merch.
Fellow podcasters need any guests? Come join PodMatch.
Sports Goofs' Social Media: Facebook | Twitter | Instagram | Discord
Francisco's Social Media: Twitter | YouTube
Andrew's Social Media: Twitter | Twitch
Charles' Social Media: Twitter
Goof World Order (25): USA, Canada, India, Ireland, Vietnam, Nepal, Singapore, Italy, United Kingdom, Israel, Norway, Pakistan, Bangladesh, Malaysia, France, Oman, Nicaragua, Germany, Puerto Rico, Finland, Bahrain, Thailand, Brazil, Japan, Russia
Goof States of America (25): California, Virginia, Florida, Washington, Oregon, Ohio, Texas, New York, Montana, Georgia, Alabama, Massachusetts, New Jersey, Michigan, Indiana, Connecticut, Arizona, North Carolina, Wisconsin, New Hampshire, Utah, Colorado, Kansas, Illinois, Kentucky
#philadelphia #76ers #sixers #NewYork #knicks #boston #celtics #toronto #raptors #Brooklyn #nets #miami #heat #charlotte #hornets #atlanta #Hawks #washington #wizards #orlando #Magic #indiana #pacers #milwaukee #bucks #chicago #bulls #detroit #pistons #cleveland #cavaliers #dallas #mavericks #sanantonio #spurs #houston #rockets #memphis #grizzlies #neworleans #pelicans #utah #jazz #oklahomacity #thunder #okc #minnesota #timberwolves #wolves #portland #trailblazers #blazers #denver #nuggets #goldenstate #warriors #losangeles #lakers #clippers #sacramento #kings #phoenix #suns
On this episode Brendan Rourke, contributing writer for the Indiana Pacers, joined us. The Goofs & Brendan get on their gondola to go down the winding NBA river but just the Eastern Conference this week.
1. Goons: Mickey Callaway & Jane Slater
2. Non-Sponsors: Andrew Sagona, Metal Gear Solid V, PS4 DualShock in Rose Gold, & Sea of Thieves.
3. Wrestling news: New Japan, Shaq in the AEW, Bobby Lashley is finally the WWE Champion
Huge thanks to Podcorn for sponsoring this episode. Explore sponsorship opportunities and start monetizing your podcast by signing up here: https://podcorn.com/podcasters/
Donate to the charity drive, Beat the Varus, which will go directly to the CDC Foundation.
Listen to us on Podhero!
Support the Goofs on Patreon.
Check out the Goofs Nest Gift Shop, the place for Goofs, Marlins Historian and FJOJR merch.
Fellow podcasters need any guests? Come join PodMatch.
Sports Goofs' Social Media: Facebook | Twitter | Instagram | Discord
Francisco's Social Media: Twitter | YouTube
Andrew's Social Media: Twitter | Twitch
Charles' Social Media: Twitter
Goof World Order (25): USA, Canada, India, Ireland, Vietnam, Nepal, Singapore, Italy, United Kingdom, Israel, Norway, Pakistan, Bangladesh, Malaysia, France, Oman, Nicaragua, Germany, Puerto Rico, Finland, Bahrain, Thailand, Brazil, Japan, Russia
Goof States of America (25): California, Virginia, Florida, Washington, Oregon, Ohio, Texas, New York, Montana, Georgia, Alabama, Massachusetts, New Jersey, Michigan, Indiana, Connecticut, Arizona, North Carolina, Wisconsin, New Hampshire, Utah, Colorado, Kansas, Illinois, Kentucky
#philadelphia #76ers #sixers #NewYork #knicks #boston #celtics #toronto #raptors #Brooklyn #nets #miami #heat #charlotte #hornets #atlanta #Hawks #washington #wizards #orlando #Magic #indiana #pacers #milwaukee #bucks #chicago #bulls #detroit #pistons #cleveland #cavaliers #dallas #mavericks #sanantonio #spurs #houston #rockets #memphis #grizzlies #neworleans #pelicans #utah #jazz #oklahomacity #thunder #okc #minnesota #timberwolves #wolves #portland #trailblazers #blazers #denver #nuggets #goldenstate #warriors #losangeles #lakers #clippers #sacramento #kings #phoenix #suns
Sie suchen einen professionellen #Umzugsservicedüsseldorf oder der näheren Umgebung von Düsseldorf? Dann kann Ihre Suche hier enden, denn Einfach-Umzug | Düsseldorf bieten Ihnen den gewünschten Service inklusive einer Speditionsdienstleistung und auf Wunsch einer Einlagerung von Möbeln, Gegenständen und Umzugskisten. Wenn die Zeit für einen privaten oder gewerblichen #düsseldorfumzug und Umgebung gekommen, wollen Sie selbstverständlich das beste #umzugsunternehmendüsseldorf finden, das sie können.
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英国での変異種の他に南アフリカで見つかったされる変異種がどうやら中国の中に入って爆発的に繁殖拡散しているようだ。 瀋陽における都市封鎖が深刻なレベルであり、人民解放軍の生物兵器部隊が現地に入って事態の収束化をはかっている。 これだけでどこに中国が完全に武漢肺炎を制圧したというのだ、とわたしは言ってしまいそうになる。 勿論収束などしていない。 彼らの国体は何もかもウソとだましで出来ている。
われわれは彼ら中国がこれから対外侵略を起こそうとするときに、戦争を仕掛けようとするときに、指導者が後ろを向いたら国民の大部分が死んでいなくなっているという事態になる… というのを前もって知っている。 未来は確定していない。 しかし今の流れは、特に恐らく長江における原子炉事故、高濃度の放射能の環境への暴露拡散が事実であろうなあという流れを知った以上、事態というものは刻一刻とその設定の実現化に向かっている風にしか見えない、そのようになっている。
==14
藤原直哉 @naoyafujiwara
欧州から米国選挙の操作を行っていた男が判明した。MI6やCIAの支援を受けていたイタリアの国防関係業者
Kanekoa @KanekoaTheGreat
NEW: US election data was forwarded from Frankfurt, Germany to Rome, Italy where the man pictured below partnered with members of MI6, the CIA, & the Italian defense-contractor, Leonardo, led the operation & built the algorithms that were used to manipulate US election data.🔻
10:00 AM · Jan 4, 2021
NEW:米国の選挙データは、ドイツのフランクフルトからイタリアのローマに転送されました。下の写真の男性は、MI6のメンバー、CIA、およびイタリアの防衛請負業者であるレオナルドと提携し、操作を主導し、操作に使用されるアルゴリズムを構築しました。 米国の選挙データ。
==
トランプ大統領は16に向けて「 自分はワイルドになる」 と今日の15の時点でツイートした。 これに関連するかのような、身内の共和党関係者を含めるたくさんの政治家を地獄に突き落とすような動きも取るという風な予告をしている。 その中で今回の不正選挙でドミニオンを実際にコントロールしていた人物を米国に召喚した。 勿論なにかの司法取引を行ったのだろうが、実際に不正の操作をしていた当事者本人が証言するということの意味を考えてみるがいい。
米国時間15においてCIAに対して一切の協力を中止するとやった米軍、そして恐らくCIAが今までもっていた外局部隊… 傭兵部隊、とでも言える軍事装置に関連した予算もバッサリどうやらやられている中で、CIAを使って、米国の中でジサクジエンの破壊工作を仕掛けたり、外国の中でテロ勢力を偽装して大きな戦争の火種を起こしたりというのがもう出来なくなる。 それらのCIAを使って今まで地底政府と言われる連中が好き勝手やっていたという事に関しては貴方に説明するまでもない。
== 15
Ron @CodeMonkeyZ
Ive been informed that Assange bail has been GRANTED. Should be out on bail this week, perhaps next 48 hours. Ron @CodeMonkeyZ
This is the proof for my tweet from six hours ago: https://judiciary.uk/wp-content/uploads/2021/01/USA-v-Assange-judgment-040121.pdf
Next best step for Assange: Get to the US embassy or a US military base and grab that pardon!
アサンジ保釈が認められたとのことです。今週、おそらく次の48時間は保釈されるはずです。
これは、6時間前の私のツイートの証拠です:
アサンジの次の最良のステップ:入手米国大使館または米軍基地に行き、その許しをつかんでください!
==
CIAのジーナハスペルがそれらの新生CIAとでも言える組織の長に15の段階でもいる時点で( それはサイトで確認できる) 、彼女は司法取引でトランプ陣営にくだったか、最初から潜入工作員としてバイデン達の側に近づいたかのどちらかになる。 そして英国のボリスジョンソン首相が15の時点でジュリアンアサンジの保釈関連の動きを一気に進めた。 彼は米国16に向けて移動するだろう。 そして48時間と今はなっているが、それは今の段階で長期保釈も認めるというニュアンスが添えられていたので、事態の進展によって彼は長期間米国で知りえた全てを証言していく可能性が非常に高い。 すべてひっくり返る。
米国の地底政府の関係者は、自分たちの悪事を徹底的に暴露したアサンジを徹底的に憎んでおり、普通に彼を殺害処分=口封じしたいと思っている。 だからアサンジは、米国に引き渡しをされるなら自殺すると言っていた。 英国の司法機関は米国に引き渡しをすると彼が自殺する可能性が高いという事で、少なくとも保釈の形で決定権は英国においたまま、しかし米国への移動は恐らく認めるという形で処理を行った。 なので、アサンジは身の危険を米国で感じたら、英国がそれを保護するというシステムが恐らく見えないところで働いている。
==129、14
Lin Wood @LLinWood
In recent years, particularly last 2-3 years, China has purchased significant parcels of land in United States. Do some research to find out where it is buying our land. Then keep a very close eye on those tracts of land over the next few days & weeks. Enter safe than sorry.
午前9:58 · 2020年12月9日·Twitter for iPhone
リン・ウッド @LLinWood
近年、特に最後の2-3年では、中国は米国の土地の重要な区画を購入しています。それがどこで私たちの土地を買っているかを見つけるためにいくつかの研究をしてください。そして、次の数日と数週間の間に土地のそれらの区画に非常に密接に目を光らせてください。 安全であることを確認してください。
ーーー
Lin Wood @LLinWood
The 10 intelligence agencies who have members employing this blackmail scheme include CCP, CIA, Mossad, FBI, MI6. The others are easily identifiable. The agencies do not which of them was hacked by Lizard Squad. @realDonaldTrump
午後5:07 · 2021年1月4日·Twitter for iPhone
リン・ウッド @LLinWood
この恐喝スキームを採用しているメンバーを持つ10の諜報機関は、中国共産党、CIA、モサド、FBI、MI6を含む。他の機関は簡単に特定できる。機関はどの機関がリザード・スクワッドにハッキングされたかは知らない。 リアルドナルド・トランプ
==
米国の中に中国の勢力が、米国地底政府の水先案内で入り込み( 裏切者はいつも内部にいる。内側からカギを開ける) 、そして米国の国内に勝手に秘密軍事施設、秘密誘拐拠点などを作り様々な謀略活動をしており、それらを調査しようとする勢力は公的機関に妨害を受け、場合によっては殺害処分を受けるという現実の中に今の米国はある。 そんな中で今日の15の時点で、あのジョージア州で行方不明の子供39人を救助したという報道が出た。 ジョージア州は中国と地底政府の連中が内部をまるで中華人民共和国の飛び地のように変えてしまった場所が山ほどあるのだと知らなければならない。 そして州知事も州の国務長官も、どうやらそれらの米国系中国人たちのネットワークの後押しによってその座につけてもらったことも、これも明らかになっている。
わたしが日本の国政の、特に目の届かない地方選挙において、国内華人協会とでもいえる中国人たちが本来決して許されていない選挙運動に関わっていたり、それらのイベントに関わったり、選挙の監視における部分に接近していたりするようなそんな選挙… それらの全てに不正選挙の疑いをかけていかなければならないというのはその辺にある。 彼らは自由選挙の意味を理解していない。 彼らはそれを自分たちの意図のもとに勝手に変えても構わないと本当に思っている連中だからだ。
== GAB BonaFidr 15
リン・ウッド弁護士は、自身や彼の家族の身の安全のために、たとえ彼を殺害してもこれら動画が公開されるよう、動画ファイルと、それを開封するための暗号キーを別々の人物に預けていると投稿している。 また、この暗号キーやその他情報を警察機関に提出するよう求められても、直接、トランプ大統領に提供することだけに合意するとも記している。 なぜなら、子供を利用したこの脅迫スキームには中共政府だけではなく、CIA、モサド、FBI、MI6など世界の10大スパイ機関がかかわっているからだという。
==
リンウッド弁護士がツイートしていたものはGABにもある。 詳細が語られた。 それはこれらの地底政府の連中は( 中国は) 自分のコントロールしたい人間の子供をさらって、それをネタに脅すということ、薬物づけなどにして廃人にして捨てるなど、とても人間のやることではないことを仕掛け続けてきたという事の暴露になる。 こうしたもの全てとトランプ大統領は独りでずっと戦ってきた。 彼が2016年に当選してから、周りが全て地底政府の関係者だった。
== GATEWAY 14
速報:ウィスコンシン州議会が木曜日に導入される決議を発表しました。これにより、州の認定が取り消され、トランプ大統領に授与される可能性があります。 ジョーホフト によって
ーー BREAKING 14
ニュース速報: ウィスコンシン州議会が木曜日の朝、選挙結果の認証を取り消し、トランプに州を与える決議案を発表
==
彼らの米国乗っ取り=人類乗っ取りの動きも、トランプ大統領の獅子奮迅の働きによってひっくり返されそうになっている。 その間際にいる。 しかしそれでも彼が負けてしまう未来は可能性としてある。 世界は固定化決定化されていない。 そうなったらどうするのか。 そうなったらわれわれが戦う。 そうするしかない。 わたしも怖いが、やっぱりそうするしかないと今は決めている。 なぜならここが本当に、本当の本当の本当の最後の最後… だからだ。 ここを人類が通過できなかったら、人類はそれで滅ぶ。 これからの新しい世界において不適当な種族と地球に判定されて。
== 15
@yukou_takahashi
先日、ジョージア州上院司法委員会で、ライブで選挙機器をハッキングして不正選挙の手口を暴露した発明家ジョヴァン・プリツァー氏だが、アトランタ在住の彼のチームメイトーの家が銃撃された、娘さんの部屋の窓に銃弾が撃ち込まれた模様。犯人は車から銃撃したという。
==
彼らは人の命を奪う事になんの迷いも葛藤もない。 この瞬間も自分たちの真実を暴こうとする勢力を簡単に殺しているだろう。 そういうものに対抗するにはどうするのか。 それは知った事柄を兎に角拡散して、自分なる器に何かが起きたとしても、それらの諸事実からなる真実、本当の真実の情報は多くの人々に伝わるという全体構造を維持すること… これによってのみ対抗できる。 我々には何の力もない。 力のないものが絞れる智慧はその程度だ。 しかしこれを実行し続けることが出来るなら、一見小さな動きに見える、力にみえるそれは、なかなかに無視できない全体を修正する要素の一つになる。
ペロシがトランプ大統領を暗殺しようとしたとされるときの画像
https://i.imgur.com/zPprMBc.jpg
ペロシですらこうした事を平気で行う。 民主党というものを構築している邪悪なるものはここまでやる。 平気で。 これらの画像は少し前にナンシーペロシがトランプ大統領の一般教書演説が気に入らないということでその原稿をビリビリと破ったときのものだ。 その時点で彼女は、彼女の背後勢力はトランプ大統領の暗殺をしかけていた。 とされる。 恐らくそうだろう。 遅効性の毒物によって。
ペロシとマコーネルは院内の規則を勝手に変更したようだ。 彼らたちの言い分によっては、選挙人名簿読み上げにおける一連のシステムに異議を唱えることそのものが憲法違反だから認めないとし、彼らは挙手、異議の表明をしてもそれを取り上げないということで議事を進行させる。
ミッチーマコーネルが米国113-114の時点でトランプ大統領に交渉をした… というか恫喝をしたようだ。 それは、トランプ大統領の要望通りにセクション230条の撤廃、そして国民への2000ドルの給付金を通して欲しかったら以下の要求に従えというものだった。
1 米中のデカップリング( 政治経済的な密接な切り離し) これを緩めよ、または廃止せよ。
2 中国が内政の立て直しの為に2年の猶予を与えよ。
というものだ。 今の戦争準備全開の中国に2年の猶予を与えよという事を持ち掛けることそのものが、このミッチーマコーネルという人物がどれだけ中国のイヌコロであり、地底政府の泥人形であり、人類の敵なのかというのをよく表している。
== 14
will 個人物販→貿易商社起業 プログラミングで進化を企む!
中国の物流状況の続報になります。 河北省の地域は既に物流会社が荷物の移動を停止されたと発表されてました。添付の画像は物流会社からの速報通知として送られていました。「河北省の地域は既に物流が停止し、物流の保証がないので顧客に説明してください。という内容です。
https://pbs.twimg.com/media/Eq42CP3VkAIhHRJ?format=jpg&name=large
==
中国は2月の開戦があり得ると総動員で戦争準備をしている。 物流の停止は、民間の輸送を止めて、邪魔者がいない間に部隊の移動を済ませるという意味であり、更に民間に渡す余分の石油がないことを意味する。 長江周辺の炭鉱が水没して復旧の見込みが今は全くない。 だから外から入ってくる石油石炭が彼らの全てだ。 これもいつまでもつか分からない。 彼らは核弾頭を懸命に増産しているからロシアにガスと電気を止められた。 その中でも地下基地と揚陸艦8隻の緊急建造をやめない。 揚陸艦は1隻だけが完成したようだがまだ進水式をしていないようだ。 間に合っていない。 それでも、国民生活の全てを犠牲にして間に合わせるのかもしれないが。
だから中国の中の少しカネを持っている連中は今緊急にビットコインを買い占めており、それを使ってビットコインから円やユーロに両替したいと必死になって動いている。 現地の中国人に( 日本国内の中国人に) そうした事をさせているようだが、金融機関?も野放図にこれらの両替を許可しているようではないようだ。 しかしこの高騰したビットコインをドルに最終的に変換しようという動きが大量に必ず起きるので、ビットコインはどうせ暴落する。
== https://www.ntdtv.jp/2021/01/46875/ 中国石炭価格が高騰 安陽市の発電所 石炭の在庫残り5日分
中国共産党がオーストラリアからの石炭輸入を禁止した後、中国北部では凍えるような寒さが続く中、石炭の需給が逼迫しており、現在石炭価格が高騰しています。当局によると、河南省安陽市の2か所の発電所の石炭の在庫にはそれぞれ残り10日分と5日分しかありません。どちらも最低在庫量の基準を大きく下回っています。
==
この様な状況でも中国は戦争計画を推進する方に針を振っている。 国民の多くがこれから本当に凍死で死ぬだろう。 中国110辺りで、全土でマイナス20度前後の大寒波が予報された。 どうするのだ。 オール電化のビルの中などで毛布にくるまってもどうにもならないという寒さの中にたくさんの国民がいるのに、それでも今のやり方を変えないのか、彼らは。
変えないのだ。 だからそのような傲慢さが、彼ら自身の衰退と崩壊を呼び込むのだと捉える。
==
万法の力学 @5WXDfzeAh00aPuR
1月3日 1/6に起こる現代版ジェリコの大行進でワシントンが陥落する。アメリカを皮切りに世界が本当にひっくり返る。そしてこの民衆革命の波は世界中に及ぶ。こんな歴史的瞬間を目の当たりにすることになるとは。トランプ大統領はやはり黙示録の「ラッパ」だったんだ。
https://twitter.com/i/status/1345551634907209730
==
トランプ大統領の求めに応じて、全米からうなるほど人々がワシントンDCに向けて集まっている。 専用のチャーターバスが何本も臨時で出ている。 ペンシルベニア州においては、アーミッシュの一団が12月20日を過ぎてから以降順次馬車でワシントンDCを目指して出発している。 彼らは今ここで何を守らなければならないのかを知っている。
ここで行動をしなければ全てを失うのだと知っている。 そして失ったら二度と取り戻せないと知っている。 知った以上人間には責任がある。 責任とは行動によってしか果たされることはない。 現実化されることはない。 だから彼らは、米国人は行動をする。 行動というものを本当に大事にする。
これを、この部分を、我々日本人は学ばなければならない。 智慧のない行動は確かにどうしようもないものかもしれない。 しかしクチだけで何かを評しているだけの奴らよりは遙かに尊いとわたしは勝手に言う。
== 権利章典 ( アメリカ)
米国憲法修正条項第2条(大礒正美氏による意訳) - 連邦政府に対する潜在的抵抗権(自由権)を確保する必要から、正当に組織された義勇軍は禁止されてはならず、(したがって)義勇兵となるべき邦(州)民が、自己の武器を保有し携帯する権利もまた、連邦政府によって侵害されてはならない。
==
中国のネット工作隊5毛の連中が決して、絶対にその概念に気付かれないように細心の注意を払ってその腐った腐臭のする言論工作をしていた。 それは米国憲法修正条項第2条だ。
これからワシントンに集まる、おそらく100万人以上になる米国国民は、権利章典、修正条項2条における義勇軍になる。 自分たちの政府がおかしいことをやっていると思ったら、民衆は武器を持って立ち上がってよい。 蜂起してよい。 それが米国であり、米国の根幹だ。
自由と平等を戦って勝ち取った人々の矜持(きょうじ)だ。 彼らの多くは今でもこれを持つ。 だから戦う。 今まさに、自分たちの全てが奪われようとしているのだから。
米国民がこれだけの努力をしても、それでも地底政府の、中国の策動によってトランプ大統領が敗北してしまうかもしれない。 バイデンが勝ってしまうかもしれない。 しかし仮にそうなっても、戦いはそこからだ。 あなたが自由なるものをどう考えている人かは知らない。 しかしそれを本当に大事に思うのなら、本当の戦いはそこからだ。
しかしわたしはトランプ大統領の再選を信じている。 そして再選の後に日本国内を含める大量の地底政府関係者を( 親中韓派ともいう) しかるべき法によって豚箱に送り込むという作業を開始しなければ、それを完成させなければ、人類の未来はないと本当に思っている。
始まった。 始まったのだ。 あなたは選ばなければならない。
泥のままでいるか、それとも人であろうとするか。 そのどちらかを選ばなければならない。
わたしはあなたが人であることを選び、その上であたらしい人びとになっていくことを思う。
あたらしい人びとの数が少ないとあたらしい世界は寂しいものになるからね。
今起きていることが人類全体における、存続問題なのだということを理解して、世界の構築をおこなってください。 そうしたら何かが変わっていくでしょう。 変わらなければならないのだ。
英国での変異種の他に南アフリカで見つかったされる変異種がどうやら中国の中に入って爆発的に繁殖拡散しているようだ。 瀋陽における都市封鎖が深刻なレベルであり、人民解放軍の生物兵器部隊が現地に入って事態の収束化をはかっている。 これだけでどこに中国が完全に武漢肺炎を制圧したというのだ、とわたしは言ってしまいそうになる。 勿論収束などしていない。 彼らの国体は何もかもウソとだましで出来ている。
われわれは彼ら中国がこれから対外侵略を起こそうとするときに、戦争を仕掛けようとするときに、指導者が後ろを向いたら国民の大部分が死んでいなくなっているという事態になる… というのを前もって知っている。 未来は確定していない。 しかし今の流れは、特に恐らく長江における原子炉事故、高濃度の放射能の環境への暴露拡散が事実であろうなあという流れを知った以上、事態というものは刻一刻とその設定の実現化に向かっている風にしか見えない、そのようになっている。
==14
藤原直哉 @naoyafujiwara
欧州から米国選挙の操作を行っていた男が判明した。MI6やCIAの支援を受けていたイタリアの国防関係業者
Kanekoa @KanekoaTheGreat
NEW: US election data was forwarded from Frankfurt, Germany to Rome, Italy where the man pictured below partnered with members of MI6, the CIA, & the Italian defense-contractor, Leonardo, led the operation & built the algorithms that were used to manipulate US election data.🔻
10:00 AM · Jan 4, 2021
NEW:米国の選挙データは、ドイツのフランクフルトからイタリアのローマに転送されました。下の写真の男性は、MI6のメンバー、CIA、およびイタリアの防衛請負業者であるレオナルドと提携し、操作を主導し、操作に使用されるアルゴリズムを構築しました。 米国の選挙データ。
==
トランプ大統領は16に向けて「 自分はワイルドになる」 と今日の15の時点でツイートした。 これに関連するかのような、身内の共和党関係者を含めるたくさんの政治家を地獄に突き落とすような動きも取るという風な予告をしている。 その中で今回の不正選挙でドミニオンを実際にコントロールしていた人物を米国に召喚した。 勿論なにかの司法取引を行ったのだろうが、実際に不正の操作をしていた当事者本人が証言するということの意味を考えてみるがいい。
米国時間15においてCIAに対して一切の協力を中止するとやった米軍、そして恐らくCIAが今までもっていた外局部隊… 傭兵部隊、とでも言える軍事装置に関連した予算もバッサリどうやらやられている中で、CIAを使って、米国の中でジサクジエンの破壊工作を仕掛けたり、外国の中でテロ勢力を偽装して大きな戦争の火種を起こしたりというのがもう出来なくなる。 それらのCIAを使って今まで地底政府と言われる連中が好き勝手やっていたという事に関しては貴方に説明するまでもない。
== 15
Ron @CodeMonkeyZ
Ive been informed that Assange bail has been GRANTED. Should be out on bail this week, perhaps next 48 hours. Ron @CodeMonkeyZ
This is the proof for my tweet from six hours ago: https://judiciary.uk/wp-content/uploads/2021/01/USA-v-Assange-judgment-040121.pdf
Next best step for Assange: Get to the US embassy or a US military base and grab that pardon!
アサンジ保釈が認められたとのことです。今週、おそらく次の48時間は保釈されるはずです。
これは、6時間前の私のツイートの証拠です:
アサンジの次の最良のステップ:入手米国大使館または米軍基地に行き、その許しをつかんでください!
==
CIAのジーナハスペルがそれらの新生CIAとでも言える組織の長に15の段階でもいる時点で( それはサイトで確認できる) 、彼女は司法取引でトランプ陣営にくだったか、最初から潜入工作員としてバイデン達の側に近づいたかのどちらかになる。 そして英国のボリスジョンソン首相が15の時点でジュリアンアサンジの保釈関連の動きを一気に進めた。 彼は米国16に向けて移動するだろう。 そして48時間と今はなっているが、それは今の段階で長期保釈も認めるというニュアンスが添えられていたので、事態の進展によって彼は長期間米国で知りえた全てを証言していく可能性が非常に高い。 すべてひっくり返る。
米国の地底政府の関係者は、自分たちの悪事を徹底的に暴露したアサンジを徹底的に憎んでおり、普通に彼を殺害処分=口封じしたいと思っている。 だからアサンジは、米国に引き渡しをされるなら自殺すると言っていた。 英国の司法機関は米国に引き渡しをすると彼が自殺する可能性が高いという事で、少なくとも保釈の形で決定権は英国においたまま、しかし米国への移動は恐らく認めるという形で処理を行った。 なので、アサンジは身の危険を米国で感じたら、英国がそれを保護するというシステムが恐らく見えないところで働いている。
==129、14
Lin Wood @LLinWood
In recent years, particularly last 2-3 years, China has purchased significant parcels of land in United States. Do some research to find out where it is buying our land. Then keep a very close eye on those tracts of land over the next few days & weeks. Enter safe than sorry.
午前9:58 · 2020年12月9日·Twitter for iPhone
リン・ウッド @LLinWood
近年、特に最後の2-3年では、中国は米国の土地の重要な区画を購入しています。それがどこで私たちの土地を買っているかを見つけるためにいくつかの研究をしてください。そして、次の数日と数週間の間に土地のそれらの区画に非常に密接に目を光らせてください。 安全であることを確認してください。
ーーー
Lin Wood @LLinWood
The 10 intelligence agencies who have members employing this blackmail scheme include CCP, CIA, Mossad, FBI, MI6. The others are easily identifiable. The agencies do not which of them was hacked by Lizard Squad. @realDonaldTrump
午後5:07 · 2021年1月4日·Twitter for iPhone
リン・ウッド @LLinWood
この恐喝スキームを採用しているメンバーを持つ10の諜報機関は、中国共産党、CIA、モサド、FBI、MI6を含む。他の機関は簡単に特定できる。機関はどの機関がリザード・スクワッドにハッキングされたかは知らない。 リアルドナルド・トランプ
==
米国の中に中国の勢力が、米国地底政府の水先案内で入り込み( 裏切者はいつも内部にいる。内側からカギを開ける) 、そして米国の国内に勝手に秘密軍事施設、秘密誘拐拠点などを作り様々な謀略活動をしており、それらを調査しようとする勢力は公的機関に妨害を受け、場合によっては殺害処分を受けるという現実の中に今の米国はある。 そんな中で今日の15の時点で、あのジョージア州で行方不明の子供39人を救助したという報道が出た。 ジョージア州は中国と地底政府の連中が内部をまるで中華人民共和国の飛び地のように変えてしまった場所が山ほどあるのだと知らなければならない。 そして州知事も州の国務長官も、どうやらそれらの米国系中国人たちのネットワークの後押しによってその座につけてもらったことも、これも明らかになっている。
わたしが日本の国政の、特に目の届かない地方選挙において、国内華人協会とでもいえる中国人たちが本来決して許されていない選挙運動に関わっていたり、それらのイベントに関わったり、選挙の監視における部分に接近していたりするようなそんな選挙… それらの全てに不正選挙の疑いをかけていかなければならないというのはその辺にある。 彼らは自由選挙の意味を理解していない。 彼らはそれを自分たちの意図のもとに勝手に変えても構わないと本当に思っている連中だからだ。
== GAB BonaFidr 15
リン・ウッド弁護士は、自身や彼の家族の身の安全のために、たとえ彼を殺害してもこれら動画が公開されるよう、動画ファイルと、それを開封するための暗号キーを別々の人物に預けていると投稿している。 また、この暗号キーやその他情報を警察機関に提出するよう求められても、直接、トランプ大統領に提供することだけに合意するとも記している。 なぜなら、子供を利用したこの脅迫スキームには中共政府だけではなく、CIA、モサド、FBI、MI6など世界の10大スパイ機関がかかわっているからだという。
==
リンウッド弁護士がツイートしていたものはGABにもある。 詳細が語られた。 それはこれらの地底政府の連中は( 中国は) 自分のコントロールしたい人間の子供をさらって、それをネタに脅すということ、薬物づけなどにして廃人にして捨てるなど、とても人間のやることではないことを仕掛け続けてきたという事の暴露になる。 こうしたもの全てとトランプ大統領は独りでずっと戦ってきた。 彼が2016年に当選してから、周りが全て地底政府の関係者だった。
== GATEWAY 14
速報:ウィスコンシン州議会が木曜日に導入される決議を発表しました。これにより、州の認定が取り消され、トランプ大統領に授与される可能性があります。 ジョーホフト によって
ーー BREAKING 14
ニュース速報: ウィスコンシン州議会が木曜日の朝、選挙結果の認証を取り消し、トランプに州を与える決議案を発表
==
彼らの米国乗っ取り=人類乗っ取りの動きも、トランプ大統領の獅子奮迅の働きによってひっくり返されそうになっている。 その間際にいる。 しかしそれでも彼が負けてしまう未来は可能性としてある。 世界は固定化決定化されていない。 そうなったらどうするのか。 そうなったらわれわれが戦う。 そうするしかない。 わたしも怖いが、やっぱりそうするしかないと今は決めている。 なぜならここが本当に、本当の本当の本当の最後の最後… だからだ。 ここを人類が通過できなかったら、人類はそれで滅ぶ。 これからの新しい世界において不適当な種族と地球に判定されて。
== 15
@yukou_takahashi
先日、ジョージア州上院司法委員会で、ライブで選挙機器をハッキングして不正選挙の手口を暴露した発明家ジョヴァン・プリツァー氏だが、アトランタ在住の彼のチームメイトーの家が銃撃された、娘さんの部屋の窓に銃弾が撃ち込まれた模様。犯人は車から銃撃したという。
==
彼らは人の命を奪う事になんの迷いも葛藤もない。 この瞬間も自分たちの真実を暴こうとする勢力を簡単に殺しているだろう。 そういうものに対抗するにはどうするのか。 それは知った事柄を兎に角拡散して、自分なる器に何かが起きたとしても、それらの諸事実からなる真実、本当の真実の情報は多くの人々に伝わるという全体構造を維持すること… これによってのみ対抗できる。 我々には何の力もない。 力のないものが絞れる智慧はその程度だ。 しかしこれを実行し続けることが出来るなら、一見小さな動きに見える、力にみえるそれは、なかなかに無視できない全体を修正する要素の一つになる。
ペロシがトランプ大統領を暗殺しようとしたとされるときの画像
https://i.imgur.com/zPprMBc.jpg
ペロシですらこうした事を平気で行う。 民主党というものを構築している邪悪なるものはここまでやる。 平気で。 これらの画像は少し前にナンシーペロシがトランプ大統領の一般教書演説が気に入らないということでその原稿をビリビリと破ったときのものだ。 その時点で彼女は、彼女の背後勢力はトランプ大統領の暗殺をしかけていた。 とされる。 恐らくそうだろう。 遅効性の毒物によって。
ペロシとマコーネルは院内の規則を勝手に変更したようだ。 彼らたちの言い分によっては、選挙人名簿読み上げにおける一連のシステムに異議を唱えることそのものが憲法違反だから認めないとし、彼らは挙手、異議の表明をしてもそれを取り上げないということで議事を進行させる。
ミッチーマコーネルが米国113-114の時点でトランプ大統領に交渉をした… というか恫喝をしたようだ。 それは、トランプ大統領の要望通りにセクション230条の撤廃、そして国民への2000ドルの給付金を通して欲しかったら以下の要求に従えというものだった。
1 米中のデカップリング( 政治経済的な密接な切り離し) これを緩めよ、または廃止せよ。
2 中国が内政の立て直しの為に2年の猶予を与えよ。
というものだ。 今の戦争準備全開の中国に2年の猶予を与えよという事を持ち掛けることそのものが、このミッチーマコーネルという人物がどれだけ中国のイヌコロであり、地底政府の泥人形であり、人類の敵なのかというのをよく表している。
== 14
will 個人物販→貿易商社起業 プログラミングで進化を企む!
中国の物流状況の続報になります。 河北省の地域は既に物流会社が荷物の移動を停止されたと発表されてました。添付の画像は物流会社からの速報通知として送られていました。「河北省の地域は既に物流が停止し、物流の保証がないので顧客に説明してください。という内容です。
https://pbs.twimg.com/media/Eq42CP3VkAIhHRJ?format=jpg&name=large
==
中国は2月の開戦があり得ると総動員で戦争準備をしている。 物流の停止は、民間の輸送を止めて、邪魔者がいない間に部隊の移動を済ませるという意味であり、更に民間に渡す余分の石油がないことを意味する。 長江周辺の炭鉱が水没して復旧の見込みが今は全くない。 だから外から入ってくる石油石炭が彼らの全てだ。 これもいつまでもつか分からない。 彼らは核弾頭を懸命に増産しているからロシアにガスと電気を止められた。 その中でも地下基地と揚陸艦8隻の緊急建造をやめない。 揚陸艦は1隻だけが完成したようだがまだ進水式をしていないようだ。 間に合っていない。 それでも、国民生活の全てを犠牲にして間に合わせるのかもしれないが。
だから中国の中の少しカネを持っている連中は今緊急にビットコインを買い占めており、それを使ってビットコインから円やユーロに両替したいと必死になって動いている。 現地の中国人に( 日本国内の中国人に) そうした事をさせているようだが、金融機関?も野放図にこれらの両替を許可しているようではないようだ。 しかしこの高騰したビットコインをドルに最終的に変換しようという動きが大量に必ず起きるので、ビットコインはどうせ暴落する。
== https://www.ntdtv.jp/2021/01/46875/ 中国石炭価格が高騰 安陽市の発電所 石炭の在庫残り5日分
中国共産党がオーストラリアからの石炭輸入を禁止した後、中国北部では凍えるような寒さが続く中、石炭の需給が逼迫しており、現在石炭価格が高騰しています。当局によると、河南省安陽市の2か所の発電所の石炭の在庫にはそれぞれ残り10日分と5日分しかありません。どちらも最低在庫量の基準を大きく下回っています。
==
この様な状況でも中国は戦争計画を推進する方に針を振っている。 国民の多くがこれから本当に凍死で死ぬだろう。 中国110辺りで、全土でマイナス20度前後の大寒波が予報された。 どうするのだ。 オール電化のビルの中などで毛布にくるまってもどうにもならないという寒さの中にたくさんの国民がいるのに、それでも今のやり方を変えないのか、彼らは。
変えないのだ。 だからそのような傲慢さが、彼ら自身の衰退と崩壊を呼び込むのだと捉える。
==
万法の力学 @5WXDfzeAh00aPuR
1月3日 1/6に起こる現代版ジェリコの大行進でワシントンが陥落する。アメリカを皮切りに世界が本当にひっくり返る。そしてこの民衆革命の波は世界中に及ぶ。こんな歴史的瞬間を目の当たりにすることになるとは。トランプ大統領はやはり黙示録の「ラッパ」だったんだ。
https://twitter.com/i/status/1345551634907209730
==
トランプ大統領の求めに応じて、全米からうなるほど人々がワシントンDCに向けて集まっている。 専用のチャーターバスが何本も臨時で出ている。 ペンシルベニア州においては、アーミッシュの一団が12月20日を過ぎてから以降順次馬車でワシントンDCを目指して出発している。 彼らは今ここで何を守らなければならないのかを知っている。
ここで行動をしなければ全てを失うのだと知っている。 そして失ったら二度と取り戻せないと知っている。 知った以上人間には責任がある。 責任とは行動によってしか果たされることはない。 現実化されることはない。 だから彼らは、米国人は行動をする。 行動というものを本当に大事にする。
これを、この部分を、我々日本人は学ばなければならない。 智慧のない行動は確かにどうしようもないものかもしれない。 しかしクチだけで何かを評しているだけの奴らよりは遙かに尊いとわたしは勝手に言う。
== 権利章典 ( アメリカ)
米国憲法修正条項第2条(大礒正美氏による意訳) - 連邦政府に対する潜在的抵抗権(自由権)を確保する必要から、正当に組織された義勇軍は禁止されてはならず、(したがって)義勇兵となるべき邦(州)民が、自己の武器を保有し携帯する権利もまた、連邦政府によって侵害されてはならない。
==
中国のネット工作隊5毛の連中が決して、絶対にその概念に気付かれないように細心の注意を払ってその腐った腐臭のする言論工作をしていた。 それは米国憲法修正条項第2条だ。
これからワシントンに集まる、おそらく100万人以上になる米国国民は、権利章典、修正条項2条における義勇軍になる。 自分たちの政府がおかしいことをやっていると思ったら、民衆は武器を持って立ち上がってよい。 蜂起してよい。 それが米国であり、米国の根幹だ。
自由と平等を戦って勝ち取った人々の矜持(きょうじ)だ。 彼らの多くは今でもこれを持つ。 だから戦う。 今まさに、自分たちの全てが奪われようとしているのだから。
米国民がこれだけの努力をしても、それでも地底政府の、中国の策動によってトランプ大統領が敗北してしまうかもしれない。 バイデンが勝ってしまうかもしれない。 しかし仮にそうなっても、戦いはそこからだ。 あなたが自由なるものをどう考えている人かは知らない。 しかしそれを本当に大事に思うのなら、本当の戦いはそこからだ。
しかしわたしはトランプ大統領の再選を信じている。 そして再選の後に日本国内を含める大量の地底政府関係者を( 親中韓派ともいう) しかるべき法によって豚箱に送り込むという作業を開始しなければ、それを完成させなければ、人類の未来はないと本当に思っている。
始まった。 始まったのだ。 あなたは選ばなければならない。
泥のままでいるか、それとも人であろうとするか。 そのどちらかを選ばなければならない。
わたしはあなたが人であることを選び、その上であたらしい人びとになっていくことを思う。
あたらしい人びとの数が少ないとあたらしい世界は寂しいものになるからね。
今起きていることが人類全体における、存続問題なのだということを理解して、世界の構築をおこなってください。 そうしたら何かが変わっていくでしょう。 変わらなければならないのだ。
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— oriJONal Patriot (@orijonal) November 13, 2020
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"This Is the Right Time" is a song recorded by British pop singer Lisa Stansfield for her 1989 album, Affection. It was written by Stansfield, Ian Devaney and Andy Morris, and produced by Coldcut. The song received favorable reviews from music critics.
Release
"This Is the Right Time" was released as the first European single on 31 July 1989. It included "Affection," "Big Thing" (recorded by Stansfield's 80s band Blue Zone) and remixes created by David Dorrell, CJ Mackintosh, Paul Witts and Eddie Gordon. The music video was directed by Big TV!. One year later, on 30 July 1990, "This Is the Right Time" was issued as the third North American single. It included previously unreleased track, "My Apple Heart" and new remixes created by Shep Pettibone and Yvonne Turner. The second music video for the North American market was directed by Jimmy Fletcher. In September 1990, just before Stansfield's European tour, the double A-side single "This Is the Right Time"/"You Can't Deny It" with new US remixes was released in selected European countries. In Japan, "This Is the Right Time" was released as a single on 3 October 1990.
The song was commercially successful reaching number twelve in Canada, number thirteen in the United Kingdom, number seventeen in Germany, number twenty in Austria and number twenty-four in Italy. In the United States, it peaked at number twenty-one on the Billboard Hot 100, number one on the Hot Dance Club Songs and number thirteen on the Hot R&B/Hip-Hop Songs.
In 2003, it was included on Biography: The Greatest Hits. In 2014, the remixes of "This Is the Right Time" were included on the deluxe 2CD + DVD re-release of Affection and on People Hold On ... The Remix Anthology (also on The Collection 1989–2003).
Critical reception
Music & Media described the song as a "Commercial 70s sounding disco single convincingly produced by Coldcut."[1]
The Gavin Report wrote: "The Jazz/Soul flavoring in her brand of Pop gives the music a distinctive sound polished off by the stunning vocal talent of this singer/songwriter. With songs this hot, Lisa and her partners Ian Devaney and Andy Morris should be getting lots of time—make that air time in the years ahead."[2]
Network 40 wrote: "This latest single from her Rolling Stone four-star rated LP maintains Stansfield's stunning soul licks while adding more tempo and house sounds than any of her previously released tracks. A great all-demo track that picks up where "All Around The World" left off, then digs a little deeper."[3]