INspired INsider Podcast welcomes guest Richard Blank Costa Rica's Call Center
Dr. Jeremy Weisz: What I've got. You care by every side between my eyes. Walk through the, came out better on the other side. See? Looks like a, You find the same. Right now I'm feeling like a hundred grand. You are listening to Inspired Insider with your host, Dr. Jeremy Wise. Dr. Jeremy Weiss here, founder inspired insider.com, where I talk with inspirational entrepreneurial leaders.
Dr. Jeremy Weisz: Today is no different. I have Richard blank of Costa Rica's call center. You can check it out. I'm gonna formally introduce Richard in a second. But Richard, I always like to talk about other episodes people should check out of the podcast. And because, uh, Richard is a pinball fanatic, we will definitely point out Roger Sharp.
Dr. Jeremy Weisz: Um, they call him the Babe Ruth of pinball. He called his shot in 1970. To, I guess pinball in the day was illegal and he made it legal somehow. So watch that. There was an episode on Drunk History of Roger Sharp. That's hilarious. Um, also because we're talking call centers in direct response, um, you know, I've had some direct response legends on the podcast.
Dr. Jeremy Weisz: You can check 'em out. Um, Ron Po. Peel, if anyone's heard this saying, But wait, there's more. He is an infomercial legend selling over $2 billion worth of stuff. Unfortunately, may rest in peace. He passed. But check that episode out. He was fantastic and Rick Sari as well was a great episode. Direct response.
Dr. Jeremy Weisz: He helped Santa Care toothbrush and George Foreman Grill with their infomercials and juice Man Juicer and so many other legendary companies. So check that episode out as well. This episode is brought to you by Rise 25 and it rise 25. We all businesses give to and connect to their Dream 100 relationships.
Dr. Jeremy Weisz: How do we do that? We help you run your podcast. You know, for me, Richard, the number one thing in my life is relationships. I'm always looking at ways to give to my best relationships, and I've found no better way to do that than to profile the people and companies I most admire over the past decade and have them on and shout from the rooftops what they're working on, what they're doing.
Dr. Jeremy Weisz: So if you've thought about podcasting, you should, uh, if you have questions, go to Rise 20 five.com or email. At Support Rise 20 five.com and Richard Blank is a CEO of Costa Rica's call center. His journey in the call center space is filled with a lot of twist and turns, and I know Richard, for you, when you were 27 years old, you relocated to Costa Rica and you started training employees from a larger call centers in San Jose.
Dr. Jeremy Weisz: You've shared your knowledge and trained over 10,000. Bilingual telemarketers, and I know, um, people could check out Costa Rica's call center.com, where they have a variety of services we're gonna dig into, um, like customer care, telesales, lead generation, appointment setting, and much more. And Richard, thanks for joining me.
Richard Blank: So happy to be here today. Jeremy, thank you so much for having a guest in podcast.
Dr. Jeremy Weisz: I'm excited because there's so much stuff we wanna talk about gamification of culture, um, expat moving there, some of the challenges of call centers, training, soft skills. But I wanted to start off with people of misconceptions.
Dr. Jeremy Weisz: Of call centers, right? They picture is just like a churn and burn calling people. What are some of the misconceptions that you come across in the call spanner call center space?
Richard Blank: Well, the first thing is my friend, they say that I call them during dinner, and we don't have any campaigns that do that. But, uh, it's pretty much what you've seen in Hollywood from Glen Gary, Glen Ross Boiler room, and of course the Wolf of Wall Street.
Richard Blank: You see these environments where it's fast paced aggression and they're selling stock well. Not every single environment has those sort of verticals. In fact, at my call center, most of our campaigns revolve around inbound support, outbound lead generation and appointment setting. So there's a certain level of assertiveness, not aggressiveness in regards to the campaigns that we accept in work with at the center who's not a fit.
Inspired Insider Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Dr. Jeremy Weisz discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
INspiredINsider.com Show features interviews with successful and inspirational entrepreneurs, authors, and visionary leaders.The interviews reveal deeply personal stories and explore the tough journey of Big Challenges or Big Mistakes that the inspirational leaders overcame to achieve success. Have You Ever Hit a Wall in Business or Life?
Dr. Jeremy Weisz is the Founder of InspiredInsider.com & CEO of Rise25.com He has been featuring top entrepreneurs with video interviews since 2010 that include founders/CEO’s of P90X, Atari, Einstein Bagels, Mattel, the Orlando Magic, Rx Bars and many more on InspiredInsider. He was senior producer for 6 years at one of the early top business podcasts helping to put systems in place and to run some of the behind the scenes operations.He continues to run his own chiropractic & massage facility in downtown Chicago and is founder of a nutritional supplement business.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/wxjdupp_RpA
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://www.inspiredinsider.com/richard-blank-interview/
https://www.iheart.com/podcast/263-inspired-insider-wi-29650573/episode/improving-your-customer-support-with-richard-99381742/
https://player.fm/series/inspired-insider-podcast/improving-your-customer-support-with-richard-blank-of-costa-ricas-call-center
https://www.deezer.com/en/show/38477
https://podcastaddict.com/podcast/2939630
https://podcasts.apple.com/us/podcast/improving-your-customer-support-with-richard-blank/id729464589?i=1000569868046
Steps Ahead - Music is so Wonderful June 18th, 1995 - Now w/Marty as MC Opening sequence Bounce to the Beat Tootsee Roll The House is Rockin Walk the Dinosaur Louies Tune(Music from Monte Carlo I brought back with me - Named it after Grandpa Louie) I Just Can’t Wait to be King Kiss the Girl Let the Beat Control Your Body Stagger Lee Rock with the Cave Man Turn the Beat Around Jingo Rock Step t the Rhythm I Wanna Be Like You Monte Carlo Stomp Toon Medley Cho Cho Cha Boogie Babe We’re Gonna Love Tonight Faculty - The Mask! The (3 class) Can Can - No, Not the “Can, Can Can" Act Two LionSleeps Tonight - Remix Jump, Jive, n Wail Burning Like Fire Doop I’ve Got No Strings Cotton Eye Joe Movin On Up Itty Bitty Pretty One Get Up Off Your Feet Straight Up Mickey Mouse Remix Dancin w/the Mouse Faculty - James Bond Baby Likes to Rock It Got the Flava Another Day with You What’s Up La Cuca Marcha Bop Sho Wada Wada Tarentella Fathers Day Dance Con Fi’Gon Awards, Intros, Finale #’s
I Want A Fat Babe (AMV). some girls have gain weight and lose weight! there obese still soft, cute, fluffy, and jiggly! Artist - Backstreet Boys. Song - I Want A Fat Babe.
5 animateds and 10 animes (Weight Gain) Dororon Enma-kun Meeramera Family Guy Tenjou Tenge Panty & Stocking Samurai Chamlpoo American Dad Sailor Moon Karen Debu Futurama Stripperella Naruto Totally Spies Legend of the Mysticle Ninja Pokemon Gintama
http://www.hkcinemagic.com/en/movie.asp?id=586 A remake of/sequel to the classic "Executioners From Shaolin". Lo Lieh plays the dastardly White Eyebrow monk Pai Mei, who--besides being able to achieve weightlessness, so he simply floats away from his attacker's blows--can suck his testicles into his abdomen! Out hero, played by "baldhead" Gordon Liu, receives a sound thrashing from Pai Mei early on, but later masters the graceful embroidery technique from kung fu babe Kara Hui. Needless to say, he finally gets his revenge when, after some spectacular fight scenes, he attacks Pai Mei's "vital spot".
He was known as "the Sultan of Swat," "the Bambino" or simply "Babe." http://www.WatchMojo.com learns more about the life and career of baseball legend Babe Ruth.
Of course I am real, does the girl in the video look fake? Yes that is me guys. If you don't believe me then you welcome to chat with me online ( CollegeCoedCutie08 on yah00 or CollegeCoedCutie08 on A0L )
From Chillerama star Anton Troy & Producer Roy Tighe comes "The Man Behind The Beast" mockumentary - In 2011 fans gathered from around the world to experience unknown actor, Anton Troy who exploded into fortune and fame after delivering the tagline "Tastes like chicken huh babe?" from Tim Sullivan's "I Was A Teenage Werebear" segment of Chillerama. This genius one liner blew up to be an instant cult hit catch phrase making Anton a cultural icon and launching him into Hollywood stardom. Starring Anton Troy, Kane Hodder, Ray Wise, Vernon G. Wells, Lin Shaye, Mikhael Agafonov, Roy Tighe, Chillerama directors - Adam Rifkin, Tim Sullivan, Adam Green, Joe Lynch & 'I Was A Teenage Werebear' co-star Sean Paul Lockhart. Originally filmed by Anton & Roy as a gift for the fans and meant to broaden the Chillerama film going experience, the pair co created the project for internet distribution.
www.tigheland.com
www.antontroy.com
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