There is a huge difference between Ukrainian Ashkenazi Jew and the Russian one AND THEY ALL KNEW https://ausertimes.blogspot.com/2025/08/cyberattack-follows-up-on-me-once-i.html
CYBERATTACK, browser, Ukrainian Ashkenazi Jew, Zelenskyy, Putin, Ukraine, Alaska, Russia, firefox, vivaldi, opera, browser, negotiations
CYBERATTACK follows up on me once I expose Jewish Ashkenazi White House Moscow agenda https://ausertimes.blogspot.com/2025/08/cyberattack-follows-up-on-me-once-i.html
CYBERATTACK, browser, Ukrainian Ashkenazi Jew, Zelenskyy, Putin, Ukraine, Alaska, Russia, firefox, vivaldi, opera, browser, windows,
孤高の放浪詩人。路上ハ-モニカ演奏家。密行第一、多聞第一、詩人第一。Isolated roam poet. Harmonica player on the road. משורר נודד בודד. מפוחית רחוב נגנים.
全国北は北海道稚内市から南は九州鹿児島まで全国主要都市で路上ライブをしてきました。そのほとんどを動画にし記録したものです。毎月必ず一曲と数回の路上ライブを行っております。チャンネル登録よろしくお願いします。 We have performed on the streets in major cities across the country, from Wakkanai City in Hokkaido in the north to Kagoshima in Kyushu in the south. Most of it was recorded on video. We always perform one song and perform several times on the street every month. Please subscribe to the channel
https://www.youtube.com/@tomozo1234
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
https://youtu.be/zuv2O6nbTDk
https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
https://youtu.be/GYiiYi2eWfo?si=hYGG7_hCltdqi5VM
https://youtu.be/F58n6vFj6UA?si=8gHTx6G6_qs8VuLD
https://youtu.be/DtLuaK2pXDI?si=TdIianV0su_nI14w
https://youtu.be/ok1Izv1KJMA?si=MpwlMQXG5Sj8G7dD
https://youtu.be/w_oT9wY18zI?si=pvqqd8ee3Gx-e4i2
https://youtu.be/yhq5jYog5IM?si=h5vjWfmL8WVfUfn0
https://youtu.be/-yuGshNjvjY?si=OFS3iJVQjMOFKDjX
https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
FIRST CONTACT STORIES OF THE CALL CENTER NOBELBIZ PODCAST RICHARD BLANK COSTA RICAS CALL CENTER.
FIRST CONTACT: Stories of the Call Center is the place where untold stories from unsung heroes of the contact center world become heard. Leaders of the industry gather for a conversation with our host Christian Montes to talk about success and failure, about business and people, tips and debates that can help you in day-to-day life.
NobelBiz Inc. is an industry-leading provider of contact center software solutions, from their patented carrier of carriers networks to their new, innovative, and fully-remote omnichannel contact center solution. Their network guarantees crystal clear voice quality and 100% uptime.
Our novel NobelBiz OMNI+ omnichannel contact center solution makes sure agents can seamlessly switch between Twitter and voice, or any channel, with a simple click. Their support and engineers are always ready to guarantee full compliance and attestation solutions.
When it comes to call center turnover, Richard Blank (Costa Rica's Call Center) shares insightful advice on how to keep the staff engaged in the industry with the highest attrition - all from a training perspective.
It starts with setting the right mindset and the relationship you have with the agent.
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
This is episode 2 of the third season of First Contact. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique jukeboxes in Central America, making gamification a strong part of CCC’s culture.
Chapters:
00:00 Intro / Richard Blank Presentation
1:35 Fortune Favors the Brave: The beginning of a Call Center Journey
3:14 People and moments that made you start your call center career
5:04 How do you build a call center culture and grow call center agents
08:03 Addressing conflicts within the call center**
10:41 Adequate Training for Omnichannel Personalization
13:54 The Engagement Toolkit to Fight Attrition
17:05 Rhetoric and Phonetic Delivery: The Secret sauce of a Phone Call
26:54 AD
28:54 What Got Taken Away During COVID
32:41 Old School Retro Gaming Turned Into Gamification
38:40 The 30s Rule Technique
42:22 Positive outcomes after Covid
46:36 Keeping up with the team remotely
48:47 Being an agent at the Costa Rica’s Call Center
52:45 Looking forward into 2022
54:42 Ending thoughts
https://youtu.be/PpYis4GsnPQ
https://youtu.be/_GikqST6hlU
https://youtu.be/zuv2O6nbTDk
https://youtu.be/94HZBXUHB1Q
https://youtu.be/uAT_O-uxMDM
https://nobelbiz.com/call-center-culture-and-the-secret-sauce-of-successful-phone-call-richard-blank/
https://youtu.be/GYiiYi2eWfo?si=hYGG7_hCltdqi5VM
https://youtu.be/F58n6vFj6UA?si=8gHTx6G6_qs8VuLD
https://youtu.be/DtLuaK2pXDI?si=TdIianV0su_nI14w
https://youtu.be/ok1Izv1KJMA?si=MpwlMQXG5Sj8G7dD
https://youtu.be/w_oT9wY18zI?si=pvqqd8ee3Gx-e4i2
https://youtu.be/yhq5jYog5IM?si=h5vjWfmL8WVfUfn0
https://youtu.be/-yuGshNjvjY?si=OFS3iJVQjMOFKDjX
https://youtu.be/rQCthbGWfdA?si=UXp-rtYiP_W6w1uC
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Christian Montes, NOBELBIZ PODCAST, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
