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00:41
Semua★
Snippet #4 from This previous episode of the Dash
by Richard Blank
Semua★
0
0
0
· 21 menit lalu
0%

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring Richard Blank a CEO at Costa Rica's call center. It got heated a bit when my professionalism was called out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! Breaking Through on Cold Calls: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole call, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone call. You get 20, 30 second calls. Just got to put them together. Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty fucking high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Show Introduction and Richard's Unique Journey That is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy fucking show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast. The show that brings your after hours talk to daytime. No wrong opinions and all unfiltered. With your host, Vic Dash Tourer. Welcome to another episode of the Dash It Out Show, everyone. I'm your host, Vic Dash Store, and today our co-host, Mr. Richard Blank, is going to share his amazing story as he took a life gamble at the age of 27, where he moved from Philadelphia to Costa Rica on a vision quest journey and inadvertently started a company from scratch. Interesting. Definitely interesting. Now Chief Executive Officer for Costa Rica's Call Center. He's here to share advanced telemarketing, strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression readings, which I really want to dig into that later. And overall pros and cons of artificial intelligence. Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened https://youtu.be/4LbbemrTfrk https://youtube.com/shorts/TMXpSSFT6a0 https://youtu.be/RRoqQvW2Rp4 https://youtu.be/ZU2un3jJmsI https://youtu.be/EcbRVzkMEQ8 https://youtube.com/shorts/ew7tm6mOUmA https://youtube.com/shorts/ellTox1Hisw https://youtube.com/shorts/C5Ay2YFSXrY https://youtube.com/shorts/X6Zjqj66W5o https://youtu.be/BTn3yANUcq0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

00:54
Semua★
Why Costa Rica_ Safety, Education, and Expat Life.
by Richard Blank
Semua★
0
0
0
· 21 menit lalu
0%

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring Richard Blank a CEO at Costa Rica's call center. It got heated a bit when my professionalism was called out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! Breaking Through on Cold Calls: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole call, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone call. You get 20, 30 second calls. Just got to put them together. Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty fucking high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Show Introduction and Richard's Unique Journey That is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy fucking show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast. The show that brings your after hours talk to daytime. No wrong opinions and all unfiltered. With your host, Vic Dash Tourer. Welcome to another episode of the Dash It Out Show, everyone. I'm your host, Vic Dash Store, and today our co-host, Mr. Richard Blank, is going to share his amazing story as he took a life gamble at the age of 27, where he moved from Philadelphia to Costa Rica on a vision quest journey and inadvertently started a company from scratch. Interesting. Definitely interesting. Now Chief Executive Officer for Costa Rica's Call Center. He's here to share advanced telemarketing, strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression readings, which I really want to dig into that later. And overall pros and cons of artificial intelligence. Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened https://youtu.be/4LbbemrTfrk https://youtube.com/shorts/TMXpSSFT6a0 https://youtu.be/RRoqQvW2Rp4 https://youtu.be/ZU2un3jJmsI https://youtu.be/EcbRVzkMEQ8 https://youtube.com/shorts/ew7tm6mOUmA https://youtube.com/shorts/ellTox1Hisw https://youtube.com/shorts/C5Ay2YFSXrY https://youtube.com/shorts/X6Zjqj66W5o https://youtu.be/BTn3yANUcq0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

00:56
Semua★
2 Bosses going at it! #12th #duet #6th #podcast
by Richard Blank
Semua★
0
0
0
· 21 menit lalu
0%

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring Richard Blank a CEO at Costa Rica's call center. It got heated a bit when my professionalism was called out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! Breaking Through on Cold Calls: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole call, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone call. You get 20, 30 second calls. Just got to put them together. Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty fucking high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Show Introduction and Richard's Unique Journey That is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy fucking show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast. The show that brings your after hours talk to daytime. No wrong opinions and all unfiltered. With your host, Vic Dash Tourer. Welcome to another episode of the Dash It Out Show, everyone. I'm your host, Vic Dash Store, and today our co-host, Mr. Richard Blank, is going to share his amazing story as he took a life gamble at the age of 27, where he moved from Philadelphia to Costa Rica on a vision quest journey and inadvertently started a company from scratch. Interesting. Definitely interesting. Now Chief Executive Officer for Costa Rica's Call Center. He's here to share advanced telemarketing, strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression readings, which I really want to dig into that later. And overall pros and cons of artificial intelligence. Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened https://youtu.be/4LbbemrTfrk https://youtube.com/shorts/TMXpSSFT6a0 https://youtu.be/RRoqQvW2Rp4 https://youtu.be/ZU2un3jJmsI https://youtu.be/EcbRVzkMEQ8 https://youtube.com/shorts/ew7tm6mOUmA https://youtube.com/shorts/ellTox1Hisw https://youtube.com/shorts/C5Ay2YFSXrY https://youtube.com/shorts/X6Zjqj66W5o https://youtu.be/BTn3yANUcq0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

00:44
Semua★
Breaking Through on Cold Calls_ The Art of Buying
by Richard Blank
Semua★
3
0
0
· 21 menit lalu
0%

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring Richard Blank a CEO at Costa Rica's call center. It got heated a bit when my professionalism was called out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! Breaking Through on Cold Calls: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole call, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone call. You get 20, 30 second calls. Just got to put them together. Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty fucking high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Show Introduction and Richard's Unique Journey That is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy fucking show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast. The show that brings your after hours talk to daytime. No wrong opinions and all unfiltered. With your host, Vic Dash Tourer. Welcome to another episode of the Dash It Out Show, everyone. I'm your host, Vic Dash Store, and today our co-host, Mr. Richard Blank, is going to share his amazing story as he took a life gamble at the age of 27, where he moved from Philadelphia to Costa Rica on a vision quest journey and inadvertently started a company from scratch. Interesting. Definitely interesting. Now Chief Executive Officer for Costa Rica's Call Center. He's here to share advanced telemarketing, strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression readings, which I really want to dig into that later. And overall pros and cons of artificial intelligence. Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened https://youtu.be/4LbbemrTfrk https://youtube.com/shorts/TMXpSSFT6a0 https://youtu.be/RRoqQvW2Rp4 https://youtu.be/ZU2un3jJmsI https://youtu.be/EcbRVzkMEQ8 https://youtube.com/shorts/ew7tm6mOUmA https://youtube.com/shorts/ellTox1Hisw https://youtube.com/shorts/C5Ay2YFSXrY https://youtube.com/shorts/X6Zjqj66W5o https://youtu.be/BTn3yANUcq0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

51:32
Semua★
Dash it Out podcast guest Richard Blank Costa Rica
by Richard Blank
Semua★
0
0
0
· 22 menit lalu
0%

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring Richard Blank a CEO at Costa Rica's call center. It got heated a bit when my professionalism was called out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! Breaking Through on Cold Calls: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole call, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone call. You get 20, 30 second calls. Just got to put them together. Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty fucking high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Show Introduction and Richard's Unique Journey That is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy fucking show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast. The show that brings your after hours talk to daytime. No wrong opinions and all unfiltered. With your host, Vic Dash Tourer. Welcome to another episode of the Dash It Out Show, everyone. I'm your host, Vic Dash Store, and today our co-host, Mr. Richard Blank, is going to share his amazing story as he took a life gamble at the age of 27, where he moved from Philadelphia to Costa Rica on a vision quest journey and inadvertently started a company from scratch. Interesting. Definitely interesting. Now Chief Executive Officer for Costa Rica's Call Center. He's here to share advanced telemarketing, strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression readings, which I really want to dig into that later. And overall pros and cons of artificial intelligence. Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened https://youtu.be/4LbbemrTfrk https://youtube.com/shorts/TMXpSSFT6a0 https://youtu.be/RRoqQvW2Rp4 https://youtu.be/ZU2un3jJmsI https://youtu.be/EcbRVzkMEQ8 https://youtube.com/shorts/ew7tm6mOUmA https://youtube.com/shorts/ellTox1Hisw https://youtube.com/shorts/C5Ay2YFSXrY https://youtube.com/shorts/X6Zjqj66W5o https://youtu.be/BTn3yANUcq0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

00:36
Semua★
Defying Expectations and Refusing to Be a Statisti
by Richard Blank
Semua★
2
0
0
· 22 menit lalu
0%

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring Richard Blank a CEO at Costa Rica's call center. It got heated a bit when my professionalism was called out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! Breaking Through on Cold Calls: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole call, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone call. You get 20, 30 second calls. Just got to put them together. Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty fucking high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Show Introduction and Richard's Unique Journey That is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy fucking show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast. The show that brings your after hours talk to daytime. No wrong opinions and all unfiltered. With your host, Vic Dash Tourer. Welcome to another episode of the Dash It Out Show, everyone. I'm your host, Vic Dash Store, and today our co-host, Mr. Richard Blank, is going to share his amazing story as he took a life gamble at the age of 27, where he moved from Philadelphia to Costa Rica on a vision quest journey and inadvertently started a company from scratch. Interesting. Definitely interesting. Now Chief Executive Officer for Costa Rica's Call Center. He's here to share advanced telemarketing, strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression readings, which I really want to dig into that later. And overall pros and cons of artificial intelligence. Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened https://youtu.be/4LbbemrTfrk https://youtube.com/shorts/TMXpSSFT6a0 https://youtu.be/RRoqQvW2Rp4 https://youtu.be/ZU2un3jJmsI https://youtu.be/EcbRVzkMEQ8 https://youtube.com/shorts/ew7tm6mOUmA https://youtube.com/shorts/ellTox1Hisw https://youtube.com/shorts/C5Ay2YFSXrY https://youtube.com/shorts/X6Zjqj66W5o https://youtu.be/BTn3yANUcq0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

01:48
Semua★
Show Introduction and Richard's Unique Journey.mp4
by Richard Blank
Semua★
1
0
0
· 22 menit lalu
0%

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring Richard Blank a CEO at Costa Rica's call center. It got heated a bit when my professionalism was called out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! Breaking Through on Cold Calls: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole call, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone call. You get 20, 30 second calls. Just got to put them together. Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty fucking high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Show Introduction and Richard's Unique Journey That is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy fucking show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast. The show that brings your after hours talk to daytime. No wrong opinions and all unfiltered. With your host, Vic Dash Tourer. Welcome to another episode of the Dash It Out Show, everyone. I'm your host, Vic Dash Store, and today our co-host, Mr. Richard Blank, is going to share his amazing story as he took a life gamble at the age of 27, where he moved from Philadelphia to Costa Rica on a vision quest journey and inadvertently started a company from scratch. Interesting. Definitely interesting. Now Chief Executive Officer for Costa Rica's Call Center. He's here to share advanced telemarketing, strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression readings, which I really want to dig into that later. And overall pros and cons of artificial intelligence. Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened https://youtu.be/4LbbemrTfrk https://youtube.com/shorts/TMXpSSFT6a0 https://youtu.be/RRoqQvW2Rp4 https://youtu.be/ZU2un3jJmsI https://youtu.be/EcbRVzkMEQ8 https://youtube.com/shorts/ew7tm6mOUmA https://youtube.com/shorts/ellTox1Hisw https://youtube.com/shorts/C5Ay2YFSXrY https://youtube.com/shorts/X6Zjqj66W5o https://youtu.be/BTn3yANUcq0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

00:43
Semua★
Snippet #1 from This previous episode of the Dash
by Richard Blank
Semua★
5
0
0
· 22 menit lalu
0%

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring Richard Blank a CEO at Costa Rica's call center. It got heated a bit when my professionalism was called out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! Breaking Through on Cold Calls: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole call, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone call. You get 20, 30 second calls. Just got to put them together. Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty fucking high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Show Introduction and Richard's Unique Journey That is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy fucking show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast. The show that brings your after hours talk to daytime. No wrong opinions and all unfiltered. With your host, Vic Dash Tourer. Welcome to another episode of the Dash It Out Show, everyone. I'm your host, Vic Dash Store, and today our co-host, Mr. Richard Blank, is going to share his amazing story as he took a life gamble at the age of 27, where he moved from Philadelphia to Costa Rica on a vision quest journey and inadvertently started a company from scratch. Interesting. Definitely interesting. Now Chief Executive Officer for Costa Rica's Call Center. He's here to share advanced telemarketing, strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression readings, which I really want to dig into that later. And overall pros and cons of artificial intelligence. Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened https://youtu.be/4LbbemrTfrk https://youtube.com/shorts/TMXpSSFT6a0 https://youtu.be/RRoqQvW2Rp4 https://youtu.be/ZU2un3jJmsI https://youtu.be/EcbRVzkMEQ8 https://youtube.com/shorts/ew7tm6mOUmA https://youtube.com/shorts/ellTox1Hisw https://youtube.com/shorts/C5Ay2YFSXrY https://youtube.com/shorts/X6Zjqj66W5o https://youtu.be/BTn3yANUcq0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

00:55
Semua★
Snippet #2 from This previous episode of the Dash
by Richard Blank
Semua★
0
0
0
· 23 menit lalu
0%

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring Richard Blank a CEO at Costa Rica's call center. It got heated a bit when my professionalism was called out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! Breaking Through on Cold Calls: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole call, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone call. You get 20, 30 second calls. Just got to put them together. Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty fucking high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Show Introduction and Richard's Unique Journey That is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy fucking show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast. The show that brings your after hours talk to daytime. No wrong opinions and all unfiltered. With your host, Vic Dash Tourer. Welcome to another episode of the Dash It Out Show, everyone. I'm your host, Vic Dash Store, and today our co-host, Mr. Richard Blank, is going to share his amazing story as he took a life gamble at the age of 27, where he moved from Philadelphia to Costa Rica on a vision quest journey and inadvertently started a company from scratch. Interesting. Definitely interesting. Now Chief Executive Officer for Costa Rica's Call Center. He's here to share advanced telemarketing, strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression readings, which I really want to dig into that later. And overall pros and cons of artificial intelligence. Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened https://youtu.be/4LbbemrTfrk https://youtube.com/shorts/TMXpSSFT6a0 https://youtu.be/RRoqQvW2Rp4 https://youtu.be/ZU2un3jJmsI https://youtu.be/EcbRVzkMEQ8 https://youtube.com/shorts/ew7tm6mOUmA https://youtube.com/shorts/ellTox1Hisw https://youtube.com/shorts/C5Ay2YFSXrY https://youtube.com/shorts/X6Zjqj66W5o https://youtu.be/BTn3yANUcq0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

00:44
Semua★
Snippet #3 from This previous episode of the Dash
by Richard Blank
Semua★
3
0
0
· 23 menit lalu
0%

The DASH IT OUT! Show. Host Vic Dash Store presents a long shot odds story. Guest CEO Richard Blank. Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. DASH IT OUT! The show that brings your after hours talk to daytime! Hot talk, Daily doing's, comedic relief and guest interviews with people from all walks of life. Snippet from This previous episode of the Dash It Out podcast featuring Richard Blank a CEO at Costa Rica's call center. It got heated a bit when my professionalism was called out. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center. He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence. After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out! Real talk with real people from every walk of life. You'll never wait for happy hour again! Breaking Through on Cold Calls: The Art of Buying Time How are you doing today? That's the first thing I would say. I'm not, hi, this is Richard or may I speak to Victor or, Good morning. No way. I'm giving you an anonymous company name spike or name spike. I'm using my anonymity. Now for the whole call, that's shady. But in the beginning, I've got to break down that trance and that ego defense and that immediate we're good. No, thank you. What are you selling? Not today. Click. What am I doing? Victor, my man, I am buying time. Buying time. Yeah. You don't get a 10 minute phone call. You get 20, 30 second calls. Just got to put them together. Defying Expectations and Refusing to Be a Statistic I'd never like to be a statistic, okay? I'm a black male in America, okay? I'm already a statistic. So I try to beat the odds by leveling up, you know? And in doing so, it just reminded me that Okay, well, if I'm in a round, let's say I'm in a round in a circumstance or an area or an environment in which the expectations and standards aren't met, which for me are pretty fucking high, okay? If they're not met, ideally, I'd be like, it's time to rise above that. I do the opposite. I see everybody moving left, I go right. Show Introduction and Richard's Unique Journey That is the boss that's the boss that's coming out and i i appreciate it and then the thing is no i was just like okay you know what i mean because it's a 30 minute show right richard so yeah structure there is no structure okay like it's a messy messy fucking show there's no structure the only structure that we have is that the listeners like the time okay Hold back how you feel. Welcome to the platform for the misunderstood and creatives alike. So roll a joint and pour a shot. You're listening to the Dash It Out podcast. The show that brings your after hours talk to daytime. No wrong opinions and all unfiltered. With your host, Vic Dash Tourer. Welcome to another episode of the Dash It Out Show, everyone. I'm your host, Vic Dash Store, and today our co-host, Mr. Richard Blank, is going to share his amazing story as he took a life gamble at the age of 27, where he moved from Philadelphia to Costa Rica on a vision quest journey and inadvertently started a company from scratch. Interesting. Definitely interesting. Now Chief Executive Officer for Costa Rica's Call Center. He's here to share advanced telemarketing, strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression readings, which I really want to dig into that later. And overall pros and cons of artificial intelligence. Why Costa Rica? Safety, Education, and Expat Life We're the only democratic society in Central America. There's no standing army victor, so they put all that money back into education. There's a 95% literacy rate, and check this out, you know Latino accents. They claim that this is the most neutral English accent, kind of like if you meet someone from Iowa. They have no accent from the Midwest. And we have companies such as Amazon, HP, Intel, Oracle, great infrastructure. We're known for ecotourism. So why did I choose this? Because it's safe. It's close to home, a mountain time zone. I'm a couple hours away on a direct flight. Tons of expats are here. It's like mini America. The only problem is it's more expensive in Central America, but it's still a fraction of the cost of the United States. And I guess the stars were aligned. It was at the right place at the right time for the right guy like me. And the United States, you know what would have happened https://youtu.be/4LbbemrTfrk https://youtube.com/shorts/TMXpSSFT6a0 https://youtu.be/RRoqQvW2Rp4 https://youtu.be/ZU2un3jJmsI https://youtu.be/EcbRVzkMEQ8 https://youtube.com/shorts/ew7tm6mOUmA https://youtube.com/shorts/ellTox1Hisw https://youtube.com/shorts/C5Ay2YFSXrY https://youtube.com/shorts/X6Zjqj66W5o https://youtu.be/BTn3yANUcq0 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Vic Dash Store, Dashtor, DASH IT OUT show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #VicDashStore #Dashtor #DASHITOUTshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

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