Sipping with Maria & Tika Gee podcast Season 2 Reunion Special.Episode #10 with Tomeka, Dana & Richard Blank
This podcast is about everyday life. We do not talk about Politics, Religion, or Celebrities! There are enough Blogs, Vlogs, and other Podcasts that talk about that stuff. Here we will talk about everyday issues, we will have a variety of guests on the show from all walks of the park. You will laugh, you will cry, you may want to come through your listening device and choke us, even call and curse us out! And that is fine. But if you like Culture, Fashion, Philosophy, Business, Traveling, In a Relationship or NOT! This Podcast is for you.
Thank you Tomeka, Dana, and Richard for coming back for the reunion.
Tamika Gatlin is the volunteer coordinator for a brighter side to ASD her job is to organize events and much more
The Journey of Richard blank Mr blank talks about business building skills and much much more Mr blank is also the CEO of the Costa Rica call centers Dana tells all it talks about the trauma she had as a child after her favorite cousin left
This podcast is about everyday life. We do not talk about Politics, Religion, or Celebrities!
There are enough Blogs, Vlogs, and other Podcasts that talk about that stuff. Here we will talk about everyday issues, we will have a variety of guests on the show from all walks of the park. You will laugh, you will cry, you may want to come through your listening device and choke us, even call and curse us out! And that is fine.
But if you like Culture, Fashion, Philosophy, Business, Traveling, In a Relationship or NOT! This Podcast is for you.
Leadership with Empathy & The Decline of Job Training
Well, first and foremost, thank you so much for mentioning that. I have learned something being an owner of a company that you do have leverage. You can always hire, fire, make or break somebody. And so it should be humbling for the fact that somebody wants to come and add wind in your sails and you're only as good as the people that support you. And so for me, it's so important to make sure they have their dignity and that you show empathy. and that they're just not treated like a number or a robot, that these are investments and these individuals should be given delegation so they can grow within your company. So it's very important for me to see how high and how far these individuals can fly with me. So I'm always their biggest fan, always putting one in their sales. Awesome. Awesome. Awesome. Well, I have a story to tell. So I have, I'm an independent contractor. Um, And I get different contracts for different jobs. And I am learning that the, I don't even know what to call it. The people that are doing these 1099 jobs are getting lazy. And what I mean by getting lazy is the training. They don't even train me no more. What they're doing is sending you links to videos and you train yourself. I done had five contracts do that to me. You train yourself, they send you these videos, you look at these videos, you train yourself and then you go out on the floor. I don't agree with that. I feel like just because you're a contractor doesn't mean that you're gonna be able to go through and just do it. You still need that training. And I'm glad you don't do that, Mr. Blank.
https://youtu.be/TJ92rBNNIkw
https://youtu.be/ulqS8ZgEg1A?si=rEa12DfGqTHZYAjX
https://youtu.be/gen4mLeCq8I
Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ
Sipping with Maria & Tika Gee podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center
Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
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