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Vision, Technology, Innovation and Money podcast. Host Ronen Chen interview with CEO Richard Blank In this inspiring episode of On Vision, Technology, Innovation and Money, we sit down with Richard Blank, CEO of Costa Rica’s Call Center. Richard shares his bold journey from Philadelphia to Costa Rica, where he built a thriving business and a life aligned with his values. We dive into his cutting-edge telemarketing techniques, leadership philosophy, the psychology of sales, and even the legendary “Buffer-Boomerang” close. Plus, hear how a childhood dream led him to amass Costa Rica’s largest collection of restored American pinball machines and jukeboxes. A wild mix of vision, grit, and vintage rock’n’roll—don’t miss it! Join technological visionary Ronen Chen as he delves into the world of innovation, technology, and business through engaging conversations with industry experts. Leveraging his expertise in behavioral economics and software development, Ronen explores how these disciplines drive creativity and inspire groundbreaking product ideas within the companies he collaborates with. Serial entrepreneur with a proven track record of successfully launching innovative fintech and web products. Experienced CEO, CTO, and thought leader with extensive expertise in developing cutting-edge technological solutions. Accomplished lecturer and mentor with deep knowledge of organizational development, investor relations, regulatory navigation, and strategic innovation. Serial Entrepreneur | Fintech Innovator | AI & Web Product Specialist With over 25 years of leadership in high-tech, I specialize in launching and scaling innovative fintech solutions, AI-driven platforms, and cutting-edge web products. As the founder and CTO of multiple startups, I’ve successfully navigated the challenges of building technologies from the ground up, raising capital, and managing global teams. My academic foundation includes advanced studies in software genetics and applied mathematics, complemented by hands-on expertise in over 20 programming languages. My work spans fintech, blockchain, deep learning, and behavioral science-driven algorithms, with a focus on delivering impactful solutions that optimize processes and drive business growth. As a seasoned lecturer and mentor, I am passionate about sharing knowledge and empowering the next generation of tech innovators. Core Expertise Entrepreneurship & Start-up Leadership: Founded and scaled companies in fintech, blockchain, and AI. Fintech Innovation & Strategy: Built platforms revolutionizing credit scoring, payment clearing, and digital wallets. AI & Machine Learning: Extensive experience in implementing deep learning models for complex problem-solving. Web Product Development: Delivered secure, scalable, and user-centric platforms for e-commerce and data security. Investor Relations & Fundraising: Secured funding for high-growth ventures while maintaining stakeholder confidence. Team Building & Mentorship: Recruited and led diverse technical teams to success. Lecturing & Public Speaking: Experienced lecturer in computer science and AI, sharing expertise at academic and industry events. been accompanying companies in recent years in the fields of: machine learning, ML/DL, agrotech technology innovation, renewable energy, etc. to receive grants from the Innovation Authority, the European Union, and funds in the US with over 88 percent success. In addition, part of my services is CTO as a Service . In recent years, I have led three companies ( VirtualData , Sailo.tech , Albe.io ) to significant progress and sale, with over 25 years in the high-tech field, experience and knowledge of 20 code languages, teaching and training in the fields of information technology and computer science at Ramat Gan Academy and the university, and as a consultant to government ministries. This includes the proven successes of more than 30 companies in recent years that have broken through in their fields and reached new stages and broken business records that they set for themselves. “ I decided to accompany startups and companies in the various growth processes that interest me towards significant achievements, including by receiving grants from: the Innovation Authority, binational grants, European funds, and more .” By scheduling a focused 30-minute meeting , the business / idea and possible steps for progress will be characterized and focused with the Innovation Authority . A business that is in no way suitable will save a great deal of time and resources , while a business that is suitable and wants to move forward will deduct the initial call price from the total cost . https://youtu.be/e9i1IZ8YBGA Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Ronen chen, Vision, Technology, Innovation and Money podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #ronenchen #VisionTechnologyInnovationandMoneypodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

Vision, Technology, Innovation and Money podcast. Host Ronen Chen interview with CEO Richard Blank In this inspiring episode of On Vision, Technology, Innovation and Money, we sit down with Richard Blank, CEO of Costa Rica’s Call Center. Richard shares his bold journey from Philadelphia to Costa Rica, where he built a thriving business and a life aligned with his values. We dive into his cutting-edge telemarketing techniques, leadership philosophy, the psychology of sales, and even the legendary “Buffer-Boomerang” close. Plus, hear how a childhood dream led him to amass Costa Rica’s largest collection of restored American pinball machines and jukeboxes. A wild mix of vision, grit, and vintage rock’n’roll—don’t miss it! Join technological visionary Ronen Chen as he delves into the world of innovation, technology, and business through engaging conversations with industry experts. Leveraging his expertise in behavioral economics and software development, Ronen explores how these disciplines drive creativity and inspire groundbreaking product ideas within the companies he collaborates with. Serial entrepreneur with a proven track record of successfully launching innovative fintech and web products. Experienced CEO, CTO, and thought leader with extensive expertise in developing cutting-edge technological solutions. Accomplished lecturer and mentor with deep knowledge of organizational development, investor relations, regulatory navigation, and strategic innovation. Serial Entrepreneur | Fintech Innovator | AI & Web Product Specialist With over 25 years of leadership in high-tech, I specialize in launching and scaling innovative fintech solutions, AI-driven platforms, and cutting-edge web products. As the founder and CTO of multiple startups, I’ve successfully navigated the challenges of building technologies from the ground up, raising capital, and managing global teams. My academic foundation includes advanced studies in software genetics and applied mathematics, complemented by hands-on expertise in over 20 programming languages. My work spans fintech, blockchain, deep learning, and behavioral science-driven algorithms, with a focus on delivering impactful solutions that optimize processes and drive business growth. As a seasoned lecturer and mentor, I am passionate about sharing knowledge and empowering the next generation of tech innovators. Core Expertise Entrepreneurship & Start-up Leadership: Founded and scaled companies in fintech, blockchain, and AI. Fintech Innovation & Strategy: Built platforms revolutionizing credit scoring, payment clearing, and digital wallets. AI & Machine Learning: Extensive experience in implementing deep learning models for complex problem-solving. Web Product Development: Delivered secure, scalable, and user-centric platforms for e-commerce and data security. Investor Relations & Fundraising: Secured funding for high-growth ventures while maintaining stakeholder confidence. Team Building & Mentorship: Recruited and led diverse technical teams to success. Lecturing & Public Speaking: Experienced lecturer in computer science and AI, sharing expertise at academic and industry events. been accompanying companies in recent years in the fields of: machine learning, ML/DL, agrotech technology innovation, renewable energy, etc. to receive grants from the Innovation Authority, the European Union, and funds in the US with over 88 percent success. In addition, part of my services is CTO as a Service . In recent years, I have led three companies ( VirtualData , Sailo.tech , Albe.io ) to significant progress and sale, with over 25 years in the high-tech field, experience and knowledge of 20 code languages, teaching and training in the fields of information technology and computer science at Ramat Gan Academy and the university, and as a consultant to government ministries. This includes the proven successes of more than 30 companies in recent years that have broken through in their fields and reached new stages and broken business records that they set for themselves. “ I decided to accompany startups and companies in the various growth processes that interest me towards significant achievements, including by receiving grants from: the Innovation Authority, binational grants, European funds, and more .” By scheduling a focused 30-minute meeting , the business / idea and possible steps for progress will be characterized and focused with the Innovation Authority . A business that is in no way suitable will save a great deal of time and resources , while a business that is suitable and wants to move forward will deduct the initial call price from the total cost . https://youtu.be/e9i1IZ8YBGA Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Ronen chen, Vision, Technology, Innovation and Money podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, he shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #ronenchen #VisionTechnologyInnovationandMoneypodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest.#CostaRicaCallCenter #LifeReinvention #SalesLeadership #PinballCEO #TelemarketingMastery #PodcastEpisode

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