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The Global Marketing show featuring Wendy MacKenzie Pease. Telesales interview with Richard Blank The podcast for global marketers to hear experts talk about opportunities and challenges in increasing multilingual lead gen and revenue. Explore the highs and lows and then delve into best practices for strategies, technologies, processes and quality for translation, transcreation, localization and more. Rapport International provides written translation, spoken interpretation and multilingual communication services for local and global companies. What makes them different? With their 100% satisfaction guarantee, expert advice and devotion to people-first communication, you get the highest quality results every time, so you can thrive in your market. Yet, as the conversation continues, he explains how learning to read micro expressions and body language can help you understand what’s going on even if you don’t speak the language. Richard Blank, CEO of the Costa Rica’s Call Center regales stories about pinball machines, jukeboxes, and how empathy all contributed to building a successful culture for his business. The Global Marketing Show. Telemarketers and Jukeboxes in Costa Rica. Episode 84 with Richard Blank. We also discuss criteria to look at when thinking about off-shoring or near-shoring for employees. https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ https://youtu.be/VXWDLaELTDw Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 #WendyMacKenziePease #theglobalmarketingshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Wendy MacKenzie Pease, the global marketing show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Improving Global Communications Since 1987 Proven results – With a global reach, Rapport International provides high-quality, culturally relevant multilingual communications – written translation, spoken interpretation, and global marketing strategy services –designed to connect you with your target audience. Wendy MacKenzie Pease Author, Host, Speaker, Translation & Interpretation Expert – Wendy is passionate about connecting people across languages and cultures. While living around the world – in Mexico, Taiwan, the Philippines, and the US – she fell in love with the richness of international cultures and came to understand that we are all human, no matter the language we speak. Connecting people is her superpower! Wendy MacKenzie Pease is the owner and President of Rapport International, a Boston-based translation and interpretation services company specializing in global marketing, medical, government, legal, and pharmaceutical/biotech translations. Throughout her career, she has worked with hundreds of companies to help them communicate across more than 200 languages and cultures. Wendy is a creative entrepreneur with an MBA from the Tuck School of Business at Dartmouth College and a BA in Foreign Service & International Politics from Penn State. Her expertise in international relations comes from working in several international and global marketing roles and years living abroad. A frequent speaker, writer, trainer, advisor, and avid world traveler, she is the author of The Language of Global Marketing and hosts The Global Marketing Show podcast, where experts share their life-changing experiences and real-world advice for managing the opportunities and challenges of global business. Wendy is a board member of the Boston chapter of the Entrepreneurs’ Organization (EO Boston) and the Greater Boston Convention & Visitors Bureau, co-moderator of the Soft Land Partners’ Northeast chapter, and a graduate of the Goldman Sachs 10KSB program at Babson College. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

The Global Marketing show featuring Wendy MacKenzie Pease. Telesales interview with Richard Blank The podcast for global marketers to hear experts talk about opportunities and challenges in increasing multilingual lead gen and revenue. Explore the highs and lows and then delve into best practices for strategies, technologies, processes and quality for translation, transcreation, localization and more. Rapport International provides written translation, spoken interpretation and multilingual communication services for local and global companies. What makes them different? With their 100% satisfaction guarantee, expert advice and devotion to people-first communication, you get the highest quality results every time, so you can thrive in your market. Yet, as the conversation continues, he explains how learning to read micro expressions and body language can help you understand what’s going on even if you don’t speak the language. Richard Blank, CEO of the Costa Rica’s Call Center regales stories about pinball machines, jukeboxes, and how empathy all contributed to building a successful culture for his business. The Global Marketing Show. Telemarketers and Jukeboxes in Costa Rica. Episode 84 with Richard Blank. We also discuss criteria to look at when thinking about off-shoring or near-shoring for employees. https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ https://youtu.be/VXWDLaELTDw Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 #WendyMacKenziePease #theglobalmarketingshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Wendy MacKenzie Pease, the global marketing show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Improving Global Communications Since 1987 Proven results – With a global reach, Rapport International provides high-quality, culturally relevant multilingual communications – written translation, spoken interpretation, and global marketing strategy services –designed to connect you with your target audience. Wendy MacKenzie Pease Author, Host, Speaker, Translation & Interpretation Expert – Wendy is passionate about connecting people across languages and cultures. While living around the world – in Mexico, Taiwan, the Philippines, and the US – she fell in love with the richness of international cultures and came to understand that we are all human, no matter the language we speak. Connecting people is her superpower! Wendy MacKenzie Pease is the owner and President of Rapport International, a Boston-based translation and interpretation services company specializing in global marketing, medical, government, legal, and pharmaceutical/biotech translations. Throughout her career, she has worked with hundreds of companies to help them communicate across more than 200 languages and cultures. Wendy is a creative entrepreneur with an MBA from the Tuck School of Business at Dartmouth College and a BA in Foreign Service & International Politics from Penn State. Her expertise in international relations comes from working in several international and global marketing roles and years living abroad. A frequent speaker, writer, trainer, advisor, and avid world traveler, she is the author of The Language of Global Marketing and hosts The Global Marketing Show podcast, where experts share their life-changing experiences and real-world advice for managing the opportunities and challenges of global business. Wendy is a board member of the Boston chapter of the Entrepreneurs’ Organization (EO Boston) and the Greater Boston Convention & Visitors Bureau, co-moderator of the Soft Land Partners’ Northeast chapter, and a graduate of the Goldman Sachs 10KSB program at Babson College. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

The Global Marketing show featuring Wendy MacKenzie Pease. Telesales interview with Richard Blank The podcast for global marketers to hear experts talk about opportunities and challenges in increasing multilingual lead gen and revenue. Explore the highs and lows and then delve into best practices for strategies, technologies, processes and quality for translation, transcreation, localization and more. Rapport International provides written translation, spoken interpretation and multilingual communication services for local and global companies. What makes them different? With their 100% satisfaction guarantee, expert advice and devotion to people-first communication, you get the highest quality results every time, so you can thrive in your market. Yet, as the conversation continues, he explains how learning to read micro expressions and body language can help you understand what’s going on even if you don’t speak the language. Richard Blank, CEO of the Costa Rica’s Call Center regales stories about pinball machines, jukeboxes, and how empathy all contributed to building a successful culture for his business. The Global Marketing Show. Telemarketers and Jukeboxes in Costa Rica. Episode 84 with Richard Blank. We also discuss criteria to look at when thinking about off-shoring or near-shoring for employees. https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ https://youtu.be/VXWDLaELTDw Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 #WendyMacKenziePease #theglobalmarketingshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Wendy MacKenzie Pease, the global marketing show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Improving Global Communications Since 1987 Proven results – With a global reach, Rapport International provides high-quality, culturally relevant multilingual communications – written translation, spoken interpretation, and global marketing strategy services –designed to connect you with your target audience. Wendy MacKenzie Pease Author, Host, Speaker, Translation & Interpretation Expert – Wendy is passionate about connecting people across languages and cultures. While living around the world – in Mexico, Taiwan, the Philippines, and the US – she fell in love with the richness of international cultures and came to understand that we are all human, no matter the language we speak. Connecting people is her superpower! Wendy MacKenzie Pease is the owner and President of Rapport International, a Boston-based translation and interpretation services company specializing in global marketing, medical, government, legal, and pharmaceutical/biotech translations. Throughout her career, she has worked with hundreds of companies to help them communicate across more than 200 languages and cultures. Wendy is a creative entrepreneur with an MBA from the Tuck School of Business at Dartmouth College and a BA in Foreign Service & International Politics from Penn State. Her expertise in international relations comes from working in several international and global marketing roles and years living abroad. A frequent speaker, writer, trainer, advisor, and avid world traveler, she is the author of The Language of Global Marketing and hosts The Global Marketing Show podcast, where experts share their life-changing experiences and real-world advice for managing the opportunities and challenges of global business. Wendy is a board member of the Boston chapter of the Entrepreneurs’ Organization (EO Boston) and the Greater Boston Convention & Visitors Bureau, co-moderator of the Soft Land Partners’ Northeast chapter, and a graduate of the Goldman Sachs 10KSB program at Babson College. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

The Global Marketing show featuring Wendy MacKenzie Pease. Telesales interview with Richard Blank The podcast for global marketers to hear experts talk about opportunities and challenges in increasing multilingual lead gen and revenue. Explore the highs and lows and then delve into best practices for strategies, technologies, processes and quality for translation, transcreation, localization and more. Rapport International provides written translation, spoken interpretation and multilingual communication services for local and global companies. What makes them different? With their 100% satisfaction guarantee, expert advice and devotion to people-first communication, you get the highest quality results every time, so you can thrive in your market. Yet, as the conversation continues, he explains how learning to read micro expressions and body language can help you understand what’s going on even if you don’t speak the language. Richard Blank, CEO of the Costa Rica’s Call Center regales stories about pinball machines, jukeboxes, and how empathy all contributed to building a successful culture for his business. The Global Marketing Show. Telemarketers and Jukeboxes in Costa Rica. Episode 84 with Richard Blank. We also discuss criteria to look at when thinking about off-shoring or near-shoring for employees. https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ https://youtu.be/VXWDLaELTDw Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 #WendyMacKenziePease #theglobalmarketingshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Wendy MacKenzie Pease, the global marketing show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Improving Global Communications Since 1987 Proven results – With a global reach, Rapport International provides high-quality, culturally relevant multilingual communications – written translation, spoken interpretation, and global marketing strategy services –designed to connect you with your target audience. Wendy MacKenzie Pease Author, Host, Speaker, Translation & Interpretation Expert – Wendy is passionate about connecting people across languages and cultures. While living around the world – in Mexico, Taiwan, the Philippines, and the US – she fell in love with the richness of international cultures and came to understand that we are all human, no matter the language we speak. Connecting people is her superpower! Wendy MacKenzie Pease is the owner and President of Rapport International, a Boston-based translation and interpretation services company specializing in global marketing, medical, government, legal, and pharmaceutical/biotech translations. Throughout her career, she has worked with hundreds of companies to help them communicate across more than 200 languages and cultures. Wendy is a creative entrepreneur with an MBA from the Tuck School of Business at Dartmouth College and a BA in Foreign Service & International Politics from Penn State. Her expertise in international relations comes from working in several international and global marketing roles and years living abroad. A frequent speaker, writer, trainer, advisor, and avid world traveler, she is the author of The Language of Global Marketing and hosts The Global Marketing Show podcast, where experts share their life-changing experiences and real-world advice for managing the opportunities and challenges of global business. Wendy is a board member of the Boston chapter of the Entrepreneurs’ Organization (EO Boston) and the Greater Boston Convention & Visitors Bureau, co-moderator of the Soft Land Partners’ Northeast chapter, and a graduate of the Goldman Sachs 10KSB program at Babson College. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

The Global Marketing show featuring Wendy MacKenzie Pease. Telesales interview with Richard Blank The podcast for global marketers to hear experts talk about opportunities and challenges in increasing multilingual lead gen and revenue. Explore the highs and lows and then delve into best practices for strategies, technologies, processes and quality for translation, transcreation, localization and more. Rapport International provides written translation, spoken interpretation and multilingual communication services for local and global companies. What makes them different? With their 100% satisfaction guarantee, expert advice and devotion to people-first communication, you get the highest quality results every time, so you can thrive in your market. Yet, as the conversation continues, he explains how learning to read micro expressions and body language can help you understand what’s going on even if you don’t speak the language. Richard Blank, CEO of the Costa Rica’s Call Center regales stories about pinball machines, jukeboxes, and how empathy all contributed to building a successful culture for his business. The Global Marketing Show. Telemarketers and Jukeboxes in Costa Rica. Episode 84 with Richard Blank. We also discuss criteria to look at when thinking about off-shoring or near-shoring for employees. https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ https://youtu.be/VXWDLaELTDw Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 #WendyMacKenziePease #theglobalmarketingshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Wendy MacKenzie Pease, the global marketing show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Improving Global Communications Since 1987 Proven results – With a global reach, Rapport International provides high-quality, culturally relevant multilingual communications – written translation, spoken interpretation, and global marketing strategy services –designed to connect you with your target audience. Wendy MacKenzie Pease Author, Host, Speaker, Translation & Interpretation Expert – Wendy is passionate about connecting people across languages and cultures. While living around the world – in Mexico, Taiwan, the Philippines, and the US – she fell in love with the richness of international cultures and came to understand that we are all human, no matter the language we speak. Connecting people is her superpower! Wendy MacKenzie Pease is the owner and President of Rapport International, a Boston-based translation and interpretation services company specializing in global marketing, medical, government, legal, and pharmaceutical/biotech translations. Throughout her career, she has worked with hundreds of companies to help them communicate across more than 200 languages and cultures. Wendy is a creative entrepreneur with an MBA from the Tuck School of Business at Dartmouth College and a BA in Foreign Service & International Politics from Penn State. Her expertise in international relations comes from working in several international and global marketing roles and years living abroad. A frequent speaker, writer, trainer, advisor, and avid world traveler, she is the author of The Language of Global Marketing and hosts The Global Marketing Show podcast, where experts share their life-changing experiences and real-world advice for managing the opportunities and challenges of global business. Wendy is a board member of the Boston chapter of the Entrepreneurs’ Organization (EO Boston) and the Greater Boston Convention & Visitors Bureau, co-moderator of the Soft Land Partners’ Northeast chapter, and a graduate of the Goldman Sachs 10KSB program at Babson College. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

The Global Marketing show featuring Wendy MacKenzie Pease. Telesales interview with Richard Blank The podcast for global marketers to hear experts talk about opportunities and challenges in increasing multilingual lead gen and revenue. Explore the highs and lows and then delve into best practices for strategies, technologies, processes and quality for translation, transcreation, localization and more. Rapport International provides written translation, spoken interpretation and multilingual communication services for local and global companies. What makes them different? With their 100% satisfaction guarantee, expert advice and devotion to people-first communication, you get the highest quality results every time, so you can thrive in your market. Yet, as the conversation continues, he explains how learning to read micro expressions and body language can help you understand what’s going on even if you don’t speak the language. Richard Blank, CEO of the Costa Rica’s Call Center regales stories about pinball machines, jukeboxes, and how empathy all contributed to building a successful culture for his business. The Global Marketing Show. Telemarketers and Jukeboxes in Costa Rica. Episode 84 with Richard Blank. We also discuss criteria to look at when thinking about off-shoring or near-shoring for employees. https://youtu.be/wpEJf62C4Gg?si=PVjsKBe5ndYaPzJQ https://youtu.be/VXWDLaELTDw Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 #WendyMacKenziePease #theglobalmarketingshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Wendy MacKenzie Pease, the global marketing show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Improving Global Communications Since 1987 Proven results – With a global reach, Rapport International provides high-quality, culturally relevant multilingual communications – written translation, spoken interpretation, and global marketing strategy services –designed to connect you with your target audience. Wendy MacKenzie Pease Author, Host, Speaker, Translation & Interpretation Expert – Wendy is passionate about connecting people across languages and cultures. While living around the world – in Mexico, Taiwan, the Philippines, and the US – she fell in love with the richness of international cultures and came to understand that we are all human, no matter the language we speak. Connecting people is her superpower! Wendy MacKenzie Pease is the owner and President of Rapport International, a Boston-based translation and interpretation services company specializing in global marketing, medical, government, legal, and pharmaceutical/biotech translations. Throughout her career, she has worked with hundreds of companies to help them communicate across more than 200 languages and cultures. Wendy is a creative entrepreneur with an MBA from the Tuck School of Business at Dartmouth College and a BA in Foreign Service & International Politics from Penn State. Her expertise in international relations comes from working in several international and global marketing roles and years living abroad. A frequent speaker, writer, trainer, advisor, and avid world traveler, she is the author of The Language of Global Marketing and hosts The Global Marketing Show podcast, where experts share their life-changing experiences and real-world advice for managing the opportunities and challenges of global business. Wendy is a board member of the Boston chapter of the Entrepreneurs’ Organization (EO Boston) and the Greater Boston Convention & Visitors Bureau, co-moderator of the Soft Land Partners’ Northeast chapter, and a graduate of the Goldman Sachs 10KSB program at Babson College. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

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フォールアウトシリーズオンラインゲーム　 自分専用のキャラクターを作り上げるアクションRPGゲーム このゲーム動画は攻略法とネタバレは含まれていません。 https://43hqsyipoxpc.blog.fc2.com/blog-entry-28.html Fallout codc codc・・・。　記憶の温度・・・。　第27章　泳がせた仮面　Let Mask Swim

フォールアウトシリーズオンラインゲーム　 自分専用のキャラクターを作り上げるアクションRPGゲーム このゲーム動画は攻略法とネタバレは含まれていません。 https://43hqsyipoxpc.blog.fc2.com/blog-entry-27.html Fallout codc codc・・・。　記憶の温度・・・。　第26章　隔離区域　The lsolated Core

フォールアウトシリーズオンラインゲーム　 自分専用のキャラクターを作り上げるアクションRPGゲーム このゲーム動画は攻略法とネタバレは含まれていません。 https://43hqsyipoxpc.blog.fc2.com/blog-entry-26.html Fallout codc codc・・・。　記憶の温度・・・。　第25章　コードを解く者たち　Codebreskers

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Welcome to "Fire your Boss Fridays" with Lisa Hart and Chad Passa. Special CEO guest Richard Blank. Welcome to "Fire your Boss Fridays" Our mission is to: Help you discover new knowledge with the help of our special guests, who will teach you how to launch, manage, and grow your business. Inspire you to take control of your destiny, steal your life back, fire your boss, and live a life full of purpose. Bring you entertainment through captivating stories of our guests who have successfully fired their bosses! You'll hear about the highs and lows of running a business and celebrate the victories of these inspiring entrepreneurs. https://youtu.be/gRQ_cc9JVv8 https://youtu.be/j0PeLXCXloI https://youtu.be/MTbTUbtCmJg https://youtu.be/G6RZ5Xt-swQ https://youtu.be/oMo1_pTu1xo https://youtu.be/pTx-7a81H4U https://youtu.be/foc-9TiqjE0 https://youtu.be/MUWBI0hAOx8 https://youtu.be/5ixIqWLq7mg https://youtu.be/dx_paGXRe1M https://youtu.be/RfJddDQ6dRs https://youtu.be/kS2MCV93C3s Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 Fire your Boss Fridays, Lisa Hart, Chad Passa, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center #FireyourBossFridays #LisaHart #ChadPassa #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO A Transformative Year in Europe Thank you for bringing that up. That was the best year of my life. I went to college for five years, right? So this was my junior year, then I did senior, super senior. So I went to Europe the fall of 93 through 94. And I stayed in Europe during Christmas break. I didn't come home. So I was there for 11 months. I was 21 at the time, and I lived in Spain. I started off in El Porto de Santa Maria, which is right next to Cadiz, one of the famous ships, the Santa Maria from Columbus. Then I went to Madrid, then I toured Europe, and then I came back to Sevilla. But when I was in Europe, I went as far east as Prague, far south as Corfu in Greece at the Pink Palace. You know I went to Amsterdam. I was also in Tangier, Morocco. But here's the skinny-diny, right? I'm 21 years old, couple grand in my pocket, Euro pass, and a backpack. I couldn't call home. This was a collect call at least once a week or a postcard, so I disappeared. But here's what I realized. The parties were there. I mean, all day, every day. But instead of going to the party at 12, 1 or 2 o'clock, I would get up early to go to the ruins, go to the museums, do something. Figuring Out the Secret Sauce in Communication But these are golden nuggets. I mean, like I said, I've done my fair share of phone calls and communication studies as well. What you're talking about, Richard, you're right. You it is absolutely clear. You have listened to tens of thousands of calls and analyzed them and found the patterns. Right. There is no question in my mind, my man, the way that you laid it out so eloquently, I just felt like an infant in communication because, I mean, it was well executed. And I think it's really, really cool that that exists and that to find that purity, I think you found it, man. So if anything, you figured out the secret sauce. Imagination and Innocence: Keys to Future Entrepreneurs And I think we can not push them into adulthood or to maturity or stress too fast. They don't need to lose their innocence. And still create power and strength right through this. You're creating power and strength, right? Through imagination, play, and innocence. And diversity. All day. Because like you said, the canoe metaphor that you used I think was amazing because... Well, when the canoe starts going sideways, I don't care how many books you read or what information you know, you're going to have to pull on and pull from that amazing imagination and make this work. And I think you will be building the next generation of entrepreneurs with those books. For sure, because that is the rapids that we navigate as entrepreneurs every single day. And in all cases, but definitely as entrepreneurs, for sure. Reflections on Wisdom and the Telemarketing Industry I'm the elder around the fireside now telling tales and giving wisdom. And so to me, it was important. You've been to Costa Rica with your wife so many times. You love it here. And you know what it's like to be a guest in the country. And so since I was given such positive reinforcement, it felt right. And since English is my native tongue, I had that sort of leverage. But then again, I could use it to make a career. Do I love this industry? Some parts of it. I enjoy the art of speech. I enjoy the technology. I can't stand the attrition rates. or what Hollywood does to glamorize telemarketing call centers. And there's a lot of misconceptions. And also, you know, it's a grind. The industry can burn people out. Selling Candy and Life Lessons in a Creepy Van No, I made a dollar a box. I mean, this guy, and I don't tell this story often, but his name was Ruby. He had a gray van with no windows, the short Chevy van to the creepy one. That sounds so shady. And my mom, I was like, I swear I was 14 maybe. My mom would let me leave with this guy for four hours a night on school nights. And sell candy. and sell caricatures. I did that for East Abington Little League, a box of 100 back in the late 70s. I would knock on the door back and ride on Abington, dollar a thing for the uniforms, but good for you. Well, you're okay now, so obviously nothing bad happened, but for 14 years old, they probably loved you. They probably bought two candy bars. They must have. I did something right, man, but I was just doing it, right? And thanks for asking, by the way. Share a little bit about me, but that particular part of my life, I never thought it would have the impact that it did. It surprised me later on. In fact, surprised me so much, I just had this epiphany, and then I decided to put it on my LinkedIn as one of my jobs. Straight Shooter: The Basics of Successful Communication A lot of the times, I like to not be a devil's advocate, but let's be a straight shooter. If somebody only has 400 phone numbers, that's not enough to last the month. Maybe they don't have a script. Maybe the tone of their script is too aggressive. There's no rebuttals in case someone asks a question. No email template, no voicemail template, no pipeline. So I'm going to say, yo, bodies, I mean, this is where we're beginning. And so a lot of the times, it's really working backwards. Unique Training Methods Using Arcade and Storytelling I start with dessert first and you know what your favorite class was back in the day. It was recess. Let's call a spade a spade. You were kind enough to mention my, my pastime and my collection of antique pinball machines and retro arcade machines. And so what I like to do prior to the first training class is to have the dozen agents out there in the arcade playing pinball with one another in air hockey. It can reduce their stress. They start bonding through play. They make friends. And then when they're in the training room, they're now contributing more than just absorbing. And I try to do checkpoints with people. I like the triple gun trainings. Just don't give me an answer back, Chad. I'm going to expect you to stand up in front of the class, hold your paper in the left, use your right hand because of illustrators. It gives you another 15% of expression and helps you with your pausing and pacing. And I'm just trying to triple building confidence. But I got something even better for you. When people come in prior to working at the company, they fill out a resume, OK? And they put in all the bells and whistles. But man, that's what everybody does. So I'm going to say, Chad, why don't you turn the paper over and give me three paragraphs of a coming of age moment. I want to see your grammar, your vocabulary in English. I also want to see when you beat up a bully or if you saved a kitten out of a tree or if you happen to do both in one day. Why do I do this? Because I want to see depth. I also want to make a nickname for you. And also on a rainy Wednesday, I want to tell you that you're the kitty saving champ just to give you that second wind and remind you of where you are and where you're going. And so I can separate a lot of people that want to be promoted immediately without showing any sort of merit. I would prefer to have people without any bad habits. They could speak the English. They just don't know a predictive dialer or a CRM. I can teach that in five minutes. Richard s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

Welcome to "Fire your Boss Fridays" with Lisa Hart and Chad Passa. Special CEO guest Richard Blank. Welcome to "Fire your Boss Fridays" Our mission is to: Help you discover new knowledge with the help of our special guests, who will teach you how to launch, manage, and grow your business. Inspire you to take control of your destiny, steal your life back, fire your boss, and live a life full of purpose. Bring you entertainment through captivating stories of our guests who have successfully fired their bosses! You'll hear about the highs and lows of running a business and celebrate the victories of these inspiring entrepreneurs. https://youtu.be/gRQ_cc9JVv8 https://youtu.be/j0PeLXCXloI https://youtu.be/MTbTUbtCmJg https://youtu.be/G6RZ5Xt-swQ https://youtu.be/oMo1_pTu1xo https://youtu.be/pTx-7a81H4U https://youtu.be/foc-9TiqjE0 https://youtu.be/MUWBI0hAOx8 https://youtu.be/5ixIqWLq7mg https://youtu.be/dx_paGXRe1M https://youtu.be/RfJddDQ6dRs https://youtu.be/kS2MCV93C3s Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 Fire your Boss Fridays, Lisa Hart, Chad Passa, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center #FireyourBossFridays #LisaHart #ChadPassa #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO A Transformative Year in Europe Thank you for bringing that up. That was the best year of my life. I went to college for five years, right? So this was my junior year, then I did senior, super senior. So I went to Europe the fall of 93 through 94. And I stayed in Europe during Christmas break. I didn't come home. So I was there for 11 months. I was 21 at the time, and I lived in Spain. I started off in El Porto de Santa Maria, which is right next to Cadiz, one of the famous ships, the Santa Maria from Columbus. Then I went to Madrid, then I toured Europe, and then I came back to Sevilla. But when I was in Europe, I went as far east as Prague, far south as Corfu in Greece at the Pink Palace. You know I went to Amsterdam. I was also in Tangier, Morocco. But here's the skinny-diny, right? I'm 21 years old, couple grand in my pocket, Euro pass, and a backpack. I couldn't call home. This was a collect call at least once a week or a postcard, so I disappeared. But here's what I realized. The parties were there. I mean, all day, every day. But instead of going to the party at 12, 1 or 2 o'clock, I would get up early to go to the ruins, go to the museums, do something. Figuring Out the Secret Sauce in Communication But these are golden nuggets. I mean, like I said, I've done my fair share of phone calls and communication studies as well. What you're talking about, Richard, you're right. You it is absolutely clear. You have listened to tens of thousands of calls and analyzed them and found the patterns. Right. There is no question in my mind, my man, the way that you laid it out so eloquently, I just felt like an infant in communication because, I mean, it was well executed. And I think it's really, really cool that that exists and that to find that purity, I think you found it, man. So if anything, you figured out the secret sauce. Imagination and Innocence: Keys to Future Entrepreneurs And I think we can not push them into adulthood or to maturity or stress too fast. They don't need to lose their innocence. And still create power and strength right through this. You're creating power and strength, right? Through imagination, play, and innocence. And diversity. All day. Because like you said, the canoe metaphor that you used I think was amazing because... Well, when the canoe starts going sideways, I don't care how many books you read or what information you know, you're going to have to pull on and pull from that amazing imagination and make this work. And I think you will be building the next generation of entrepreneurs with those books. For sure, because that is the rapids that we navigate as entrepreneurs every single day. And in all cases, but definitely as entrepreneurs, for sure. Reflections on Wisdom and the Telemarketing Industry I'm the elder around the fireside now telling tales and giving wisdom. And so to me, it was important. You've been to Costa Rica with your wife so many times. You love it here. And you know what it's like to be a guest in the country. And so since I was given such positive reinforcement, it felt right. And since English is my native tongue, I had that sort of leverage. But then again, I could use it to make a career. Do I love this industry? Some parts of it. I enjoy the art of speech. I enjoy the technology. I can't stand the attrition rates. or what Hollywood does to glamorize telemarketing call centers. And there's a lot of misconceptions. And also, you know, it's a grind. The industry can burn people out. Selling Candy and Life Lessons in a Creepy Van No, I made a dollar a box. I mean, this guy, and I don't tell this story often, but his name was Ruby. He had a gray van with no windows, the short Chevy van to the creepy one. That sounds so shady. And my mom, I was like, I swear I was 14 maybe. My mom would let me leave with this guy for four hours a night on school nights. And sell candy. and sell caricatures. I did that for East Abington Little League, a box of 100 back in the late 70s. I would knock on the door back and ride on Abington, dollar a thing for the uniforms, but good for you. Well, you're okay now, so obviously nothing bad happened, but for 14 years old, they probably loved you. They probably bought two candy bars. They must have. I did something right, man, but I was just doing it, right? And thanks for asking, by the way. Share a little bit about me, but that particular part of my life, I never thought it would have the impact that it did. It surprised me later on. In fact, surprised me so much, I just had this epiphany, and then I decided to put it on my LinkedIn as one of my jobs. Straight Shooter: The Basics of Successful Communication A lot of the times, I like to not be a devil's advocate, but let's be a straight shooter. If somebody only has 400 phone numbers, that's not enough to last the month. Maybe they don't have a script. Maybe the tone of their script is too aggressive. There's no rebuttals in case someone asks a question. No email template, no voicemail template, no pipeline. So I'm going to say, yo, bodies, I mean, this is where we're beginning. And so a lot of the times, it's really working backwards. Unique Training Methods Using Arcade and Storytelling I start with dessert first and you know what your favorite class was back in the day. It was recess. Let's call a spade a spade. You were kind enough to mention my, my pastime and my collection of antique pinball machines and retro arcade machines. And so what I like to do prior to the first training class is to have the dozen agents out there in the arcade playing pinball with one another in air hockey. It can reduce their stress. They start bonding through play. They make friends. And then when they're in the training room, they're now contributing more than just absorbing. And I try to do checkpoints with people. I like the triple gun trainings. Just don't give me an answer back, Chad. I'm going to expect you to stand up in front of the class, hold your paper in the left, use your right hand because of illustrators. It gives you another 15% of expression and helps you with your pausing and pacing. And I'm just trying to triple building confidence. But I got something even better for you. When people come in prior to working at the company, they fill out a resume, OK? And they put in all the bells and whistles. But man, that's what everybody does. So I'm going to say, Chad, why don't you turn the paper over and give me three paragraphs of a coming of age moment. I want to see your grammar, your vocabulary in English. I also want to see when you beat up a bully or if you saved a kitten out of a tree or if you happen to do both in one day. Why do I do this? Because I want to see depth. I also want to make a nickname for you. And also on a rainy Wednesday, I want to tell you that you're the kitty saving champ just to give you that second wind and remind you of where you are and where you're going. And so I can separate a lot of people that want to be promoted immediately without showing any sort of merit. I would prefer to have people without any bad habits. They could speak the English. They just don't know a predictive dialer or a CRM. I can teach that in five minutes. Richard s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/