https://rebrand.ly/try-candy-ai-for-free
How does an AI girlfriend work?
Candy.ai uses advanced AI technology to enable users to create customizable AI girlfriends or boyfriends with personalized looks, personalities, and traits. Users can then interact and chat with their AI companion in realistic ways, including intimate conversations and roleplay scenarios.
How do people interact with their AI girlfriends?
Through Candy.ai's AI system, users can send messages to their AI girlfriend and have dynamic conversations. The AI adapts to the user's personality through the interactions. Users can also request photos or audio messages from their AI companion to make the experience more immersive.
How are privacy and data security handled?
Candy.ai states that user privacy is a top priority. They use secure data storage to keep all conversations, photos, and other content private between the user and their AI partner. They allow exploring different fantasies without judgement in a discreet environment.
How can I design my own AI girlfriend?
Users can create a customized AI girlfriend on Candy.ai in 3 steps: 1) Choose her appearance like body type, clothes etc. 2) Define her personality traits, voice, hobbies etc. 3) Start interacting through conversations, requests for pictures/audio etc.
Can you customize your AI girlfriend's behavior?
Yes, Candy.ai allows extensive customization of the AI girlfriend's personality, look, behaviors, interests and more to match the user's desired preferences and fantasy.
Can I ask for pictures?
Yes, one of the key features is the ability to request uncensored pictures and selfies from the AI girlfriend to enhance the intimacy and realism of the experience.
Overall, Candy.ai presents itself as a platform to create and interact with highly customizable AI companions for realistic virtual dating/relationships, including intimate roleplay if desired, with an emphasis on privacy.
Candy AI is an advanced AI platform that allows users to create and interact with customizable virtual characters. Key features include:
Diverse selection of realistic and anime-style AI characters to choose from or fully customize
Engaging conversational experiences powered by adaptive AI technology
Ability to request photos and audio messages from your AI companion
Immersive roleplay scenarios with accurate portrayal of body language and movements
Free basic plan, with premium monthly ($12.99) and annual ($69.99) subscriptions offering expanded features
The platform aims to provide a unique, personalized digital companion experience through its AI-driven characters and interactions. While the free trial has limited access, the premium plans unlock full chatbot capabilities, image generation, voice messages, and more. Overall, Candy AI offers an innovative approach to AI-powered virtual relationships and entertainment.
Evan Rutchik is Chief Revenue Officer (CRO) at Ogury. He has managed award winning media campaigns since 2007, reviously holding senior roles at digital media leaders on both the technology and agency sides of the business. After joining Ogury in late 2016, Evan has been responsible for scaling the company’s US sales and business effort from the New York City office. Here he has overseen record growth as well as established Ogury’s reputation in North America, opening offices in 10 major US cities.
The electric hand gripper digital fitness meter is a cutting-edge tool that revolutionizes hand strength training. With its advanced technology and digital interface, it provides accurate metrics to track your progress and optimize your workouts. Whether you're a professional athlete or a fitness enthusiast, this device offers unparalleled insights into your grip strength, helping you achieve your goals more efficiently. Take your training to the next level with this innovative fitness meter, empowering you to push your limits and unlock your full potential. Thanks for watching, Please check out the website for more details.
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The Waterproof Luminous Digital Display watch is a versatile timepiece suitable for both men and women. With its durable construction and water-resistant design, it offers reliability in various conditions. The luminous display ensures readability even in low-light environments, while its digital interface provides accurate timekeeping. Ideal for active lifestyles, this electronic watch combines functionality with style, catering to the needs of modern individuals who seek both practicality and aesthetics in their accessories. Thanks for watching, Please check out the website for more details.
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The Sony PlayStation5 (PS5) Slim HD Gaming Console offers a streamlined gaming experience with both Digital and Optical Editions. The Digital Edition caters to those embracing a fully digital approach, while the Optical Edition features a removable optical drive for added flexibility. Combining sleek design and robust performance, the PS5 Slim HD provides a cutting-edge gaming platform. With its innovative features, including a removable optical drive, it caters to the diverse preferences of gamers seeking a high-quality and adaptable gaming console. Thanks for watching, Please check out the website for more details.
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The Moses Kabandana Podcast. Living abroad in Costa Rica with Richard Blank.
Fellow citizen of the internet, Moses here. This is The Moses Kabandana Podcast - Where conversations worth having are had. This is a conversation with Richard Blank about his and my experience traveling and working abroad.
Welcome to The Moses Kabandana Podcast where I hold conversations that are worth having. I bring on experts from various fields to dive deep into their expertise and share their insights with you. I believe that knowledge is meant to be shared, and that's exactly what I'm aiming to accomplish. From business leaders and yoga teachers, to tech gurus and sex therapists, I explore ideas and provide you - the listener - with valuable takeaways that you can apply to your own life. Join me in this life-long learning journey.
I'm a highly skilled IT professional proficient in SQL, Excel, R, Tableau, and PowerBI. During my time with HP, Inc. (via Modis), I ensured network security by installing Certificate Authority templates on devices and meticulously configuring devices. At Google (via Adecco), I leveraged proprietary software to enhance user experiences and troubleshoot device-camera issues. With Google Professional Certificates and a degree in Digital Communications from Calvin University, I'm well-equipped for Data Analytics and IT roles. I'm also fluent in English, and Portuguese, and conversational in Spanish, making me quite a valuable asset to any team.
Welcome to my channel. I host The Moses Kabandana Podcast, I'm a citizen of the internet, a tech enthusiast and a Data Analyst. I hold conversations that are worth having. I bring on experts from various fields to dive deep into their expertise and share their insights with you. I believe that knowledge is meant to be shared, and that's exactly what I'm aiming to accomplish. From business leaders and yoga teachers, to tech gurus and sex therapists, I explore ideas and provide you - the listener - with valuable takeaways that you can apply to your own life. Join me in this life-long learning journey.
“Take risks”…what a common and cliché saying. We hear it often and maybe even believe it, but how often do we actually take risks and jump into the seemingly-endless pit of the unknown? I’ve taken a few risks in my life and I think I’m about to take another one…I’ll share more about it on my podcast - The Moses Kabandana Podcast - but I figured I should write this shortly before the plane takes off.
Richard is a Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica.
Living abroad in Costa Rica with Richard Blank.The Moses Kabandana Podcast.
https://youtu.be/H_lM9UaRLi8
While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MosesKabandanaPodcast
Mindfully Integrative podcast B2B sales guest Richard Blank Costa Ricas Call Center
Importance Of Empathy For Self & Others.
Mindfully Integrative Podcast, Overall we are here to help highlight Inspirational & Successful people who have found mindful investor ways to help themselves achieve optimal integrative wellness. Mindfully Integrative is a podcast discussing all things with Mindfully incorporating Integrative Functional Health Into our lives. This is with helping build mindful investor ways for more balance and well life. Weekly episodes every Friday. This podcast will have informative, fun topics, interviews, and discussions relating to bringing a more mindful perspective in a mind-body and integrative holistic health approach, including- ( whole health, functional medicine, integrative health, spiritual health, financial health, mental health, lifestyle health, mindset shift, physical health, digital health, Nutrition, Gut health, sexual health, Body love, family health, pet health & business health, and life purpose much more.
Mindfully Integrative podcast telesales guest Richard Blank Costa Ricas Call Center
https://youtu.be/Q9_qhrsCMic?si=NNZst4B6cjIoteRY
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MindfullyIntegrativepodcast
Mindfully Integrative podcast training sales guest Richard Blank Costa Ricas Call Center
https://youtu.be/SHZ9qKRwHzo?si=1zNFb_iRSQd8Mln-
Capture the road in stunning detail with the 1080P High-Resolution Car DVR. This advanced device boasts a 140-degree wide-angle camera for expansive coverage. Whether day or night, the built-in Night Vision Recorder ensures clarity in low-light conditions. Equipped with digital camcorder capabilities, this DVR guarantees sharp and vivid video footage of your journeys. Elevate your driving experience with the precision and reliability offered by this high-definition car video recorder, designed to document every moment on the road with exceptional clarity. Thanks for watching, Please check out the website for more details.
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Leading the Way in E-commerce Localization. MarginBusiness is not just an agency but a pioneer in e-commerce localization, guiding businesses to extend their reach beyond Amazon.com into the lucrative markets of Europe and the UK.
With Omar Angri at the helm, they provide more than just translation services; they offer comprehensive market-specific strategies, ensuring their clients don’t just compete but excel in the international arena. The Crucial Role of Localization in Amazon Selling. Omar shares insights into common mistakes sellers make when expanding into new markets and the power of localization in improving conversion rates. Omar shares valuable lessons and client success stories, illustrating how businesses have achieved significant growth and revenue milestones by investing in localization and optimization. He also offers advice to entrepreneurs on creating unique brands and products and the importance of Amazon PPC campaigns.
OMAR ANGRI
Omar is a seasoned professional with diverse experience in graphic design, corporate roles, and international relocations. He pivoted his career to follow his passion for kickboxing, launching an online retail e-commerce business internationally in 2005. His entrepreneurial journey led him to co-found MarginBusiness Agency, a global consulting firm that specializes in helping brands succeed on Amazon. Omar and his team focus on Listing Optimization and Localization, assisting clients in penetrating global markets and standing out in a crowded marketplace. Omar's inspiring journey demonstrates adaptability and seizing opportunities in an ever-changing business landscape. Omar Angri: From Graphic Design to E-commerce Virtuoso Omar Angri’s journey from a graphic designer passionate about kickboxing to becoming the CEO of MarginBusiness is a story of transformation and dedication. His shift to e-commerce in 2005 marked the beginning of a path filled with corporate roles, international experiences, and entrepreneurial ventures, leading to the establishment of MarginBusiness.
Elevate with MarginBusiness - The Digital Entrepreneur Show
By Margin Business Digital Entrepreneurs Podcast
The MarginBusiness Podcast is your compass in the entrepreneurial wilderness. Tune in to learn from successful entrepreneurs who've blazed the trail. No need to start from scratch; simply embrace the path to success!
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MarginBusinessDigitalEntrepreneursPodcast
Elevate with MarginBusiness. The Digital Entrepreneur Show with Richard Blank
https://youtu.be/eAByfuEMcxs
The Digital Entrepreneur Show. Elevate with MarginBusiness. Scale a B2B telesales call center with Richard Blank
Leading the Way in E-commerce Localization. MarginBusiness is not just an agency but a pioneer in e-commerce localization, guiding businesses to extend their reach beyond Amazon.com into the lucrative markets of Europe and the UK.
With Omar Angri at the helm, they provide more than just translation services; they offer comprehensive market-specific strategies, ensuring their clients don’t just compete but excel in the international arena. The Crucial Role of Localization in Amazon Selling. Omar shares insights into common mistakes sellers make when expanding into new markets and the power of localization in improving conversion rates. Omar shares valuable lessons and client success stories, illustrating how businesses have achieved significant growth and revenue milestones by investing in localization and optimization. He also offers advice to entrepreneurs on creating unique brands and products and the importance of Amazon PPC campaigns.
OMAR ANGRI
Omar is a seasoned professional with diverse experience in graphic design, corporate roles, and international relocations. He pivoted his career to follow his passion for kickboxing, launching an online retail e-commerce business internationally in 2005. His entrepreneurial journey led him to co-found MarginBusiness Agency, a global consulting firm that specializes in helping brands succeed on Amazon. Omar and his team focus on Listing Optimization and Localization, assisting clients in penetrating global markets and standing out in a crowded marketplace. Omar's inspiring journey demonstrates adaptability and seizing opportunities in an ever-changing business landscape. Omar Angri: From Graphic Design to E-commerce Virtuoso Omar Angri’s journey from a graphic designer passionate about kickboxing to becoming the CEO of MarginBusiness is a story of transformation and dedication. His shift to e-commerce in 2005 marked the beginning of a path filled with corporate roles, international experiences, and entrepreneurial ventures, leading to the establishment of MarginBusiness.
Elevate with MarginBusiness - The Digital Entrepreneur Show
By Margin Business Digital Entrepreneurs Podcast
The MarginBusiness Podcast is your compass in the entrepreneurial wilderness. Tune in to learn from successful entrepreneurs who've blazed the trail. No need to start from scratch; simply embrace the path to success!
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MarginBusinessDigitalEntrepreneursPodcast
Elevate with MarginBusiness. The Digital Entrepreneur Show with Richard Blank
https://youtu.be/eAByfuEMcxs
The Digital Entrepreneur Show. Elevate with MarginBusiness. How to start a BPO nearshore call center with Richard Blank
Leading the Way in E-commerce Localization. MarginBusiness is not just an agency but a pioneer in e-commerce localization, guiding businesses to extend their reach beyond Amazon.com into the lucrative markets of Europe and the UK.
With Omar Angri at the helm, they provide more than just translation services; they offer comprehensive market-specific strategies, ensuring their clients don’t just compete but excel in the international arena. The Crucial Role of Localization in Amazon Selling. Omar shares insights into common mistakes sellers make when expanding into new markets and the power of localization in improving conversion rates. Omar shares valuable lessons and client success stories, illustrating how businesses have achieved significant growth and revenue milestones by investing in localization and optimization. He also offers advice to entrepreneurs on creating unique brands and products and the importance of Amazon PPC campaigns.
OMAR ANGRI
Omar is a seasoned professional with diverse experience in graphic design, corporate roles, and international relocations. He pivoted his career to follow his passion for kickboxing, launching an online retail e-commerce business internationally in 2005. His entrepreneurial journey led him to co-found MarginBusiness Agency, a global consulting firm that specializes in helping brands succeed on Amazon. Omar and his team focus on Listing Optimization and Localization, assisting clients in penetrating global markets and standing out in a crowded marketplace. Omar's inspiring journey demonstrates adaptability and seizing opportunities in an ever-changing business landscape. Omar Angri: From Graphic Design to E-commerce Virtuoso Omar Angri’s journey from a graphic designer passionate about kickboxing to becoming the CEO of MarginBusiness is a story of transformation and dedication. His shift to e-commerce in 2005 marked the beginning of a path filled with corporate roles, international experiences, and entrepreneurial ventures, leading to the establishment of MarginBusiness.
Elevate with MarginBusiness - The Digital Entrepreneur Show
By Margin Business Digital Entrepreneurs Podcast
The MarginBusiness Podcast is your compass in the entrepreneurial wilderness. Tune in to learn from successful entrepreneurs who've blazed the trail. No need to start from scratch; simply embrace the path to success!
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #MarginBusinessDigitalEntrepreneursPodcast
Elevate with MarginBusiness. The Digital Entrepreneur Show with Richard Blank
https://youtu.be/eAByfuEMcxs
Discover how Tishknet, a pioneering telecom operator from Iraq, revolutionized its network operations by partnering with Alepo. This video explores Tishknet’s journey to introduce a high-speed LTE network alongside its existing services while addressing the challenge of modernizing its billing platform to improve revenue management for legacy offerings.
Key Takeaways:
- Alepo’s deployment of a single convergent core network and an IT solution tailored to Tishknet Iraq’s specific needs.
- Remarkable improvements in operational efficiency, with a 30% increase noted post-implementation.
- Significant cost reductions, with CAPEX down by 4% and OPEX by 6%.
This video is a must-watch for telecom operators seeking effective network management and digital transformation solutions.
🔗 Download the complete case study https://bit.ly/413LFXH for an in-depth understanding of how Alepo’s innovative solutions empowered Tishknet to offer a unique brand experience to its subscribers.
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Explore the essentials of e-commerce success through the lens of five one-product Shopify stores. These examples provide insights into effective e-commerce strategies, from product selection to digital marketing and customer engagement. Visit https://shopifico.com/ for More information
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Introducing the English Version of the Digital Drawing Electronic Drawing Board - a game-changer in the world of digital art. This smart touch full board is packed with features that will take your creativity to new heights. With package sizes ranging from 380 x 220 x 30 mm to 370 x 210 x 45 mm, you can choose the perfect size that fits your needs. One of the standout features of this drawing board is its impressive 8129 level pressure sensitivity. This means that every stroke you make will be captured with utmost precision, resulting in delicate and lifelike paintings. Thanks for watching, don't forget to subscribe, like, share. Please check out the website for more details.
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The YHP aims to positively impact the health of adolescents in marginalized communities worldwide through research, advocacy and on-the-ground programs that are focused on the prevention of Non-Communicable Diseases (NCDs) and Reproductive Health and Rights (SRHR).
Our top priority at Interactive and VR is to provide our valued clients with unmatched digital experiences, made possible by our state-of-the-art VR technologies. Our customer-centric approach guarantees a memorable encounter for all. Additionally, we have implemented substantial enhancements to our offerings based on user input, resulting in a more engaging and tailored experience.
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“Digital literacy is increasingly seen as an essential skill for employability and has been linked to higher earning potential and new economic opportunities. Online experiences and opportunities are critical for young girls’ development across a wide range of areas. These include engagement in online education, formal and informal learning, financial literacy, accessing government schemes and information on scholarships, job opportunities etc.
Redefining Workspaces in the Digital Age
Discover how the resurgence of standing desks is reshaping our workplaces, challenging the status quo, and ushering in an era of dynamic, adaptable work environments.
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Digital Audio Pirates is an Alternative Rock Song played by Bass Guitar Extroadinaire Maxwell Purple. Visit Our official YouTube channel for more information https://www.youtube.com/watch?v=YKJqQWIm5OE
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Discover the Future of Medical Imaging with Digital X-ray Machines | Say Goodbye to Darkrooms and Chemicals! Atom Physics offers cost-effective solutions for hospitals and facilities, reducing expenses, streamlining services, and improving patient care. Watch to learn more about the benefits of digital radiography!
Digital X-ray Machines: https://atomphysics.com/digital-x-ray-machines/
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Introducing the new Mini Transparent Wireless Bluetooth Headset with Digital Display and ENC Noise Reduction technology. Designed for those who crave seamless music experiences during their workouts or on-the-go, this true wireless headset is here to elevate your audio experience like never before. Gone are the days of tangled wires and discomfort. With its sleek and compact design, this mini headset fits snugly in your ears, providing maximum comfort even during intense physical activities. No more distractions or interruptions - just pure, uninterrupted sound. The digital display feature allows you to effortlessly keep track of battery life and connectivity status. Please use link for more details.
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最も興味深い映画のリリース - https://www.youtube.com/channel/UCW1R15H4lqGTzQYUj-Ve8KA
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Watch the first eight minutes of Swan Princess: Far Longer Than Forever! Buy It Now on Digital.
Eager to discover the truth about his late father, King Derek and Queen Odette set off on an epic adventure. As newly appointed members of the Council of Crowns, Derek and Odette begin to "smoke out" the true story. But an attempt on their lives drives them undercover where they pose as the Barrymores, world-famous traveling magicians. With the help of Rogers, Scully and the animals, Derek and Odette piece the mystery together, only to have it all unravel. Will they ever know the truth about King Max?
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TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center.
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://youtu.be/tGyk9vWbgUc
https://youtu.be/JonGMOF7xB4
https://youtu.be/RmvKuK4N-q4
https://youtu.be/95MXff9CEU8
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
The inside pulse of BPO industry in Central America.TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center.
So, um, once again, we have a lot of resources to offer, but most of the time the clients are buried at the ready. Wow, that is amazing. I have so enjoyed this conversation. How can people, um, our, my viewers and listeners in yours as well, how can they get a hold of you? They can buy a plane ticket and come visit me during the summer so they can have a good time in Costa Rica.
They can also gimme a call at Triple eight two seven one six seven five zero. Shoot me an email at CEO costa rica's call center.com. But here's the best part. I got a huge Facebook fan page and I got about 98,000 local Costa Ric and Ticos that cannot wait to meet you. And you're gonna get a ton of new fans.
And if your audience is interested in seeing the pulse, Of what the Central America BPO industry is like. You'll see Costa Rica, where north of Panama, south of Nicaragua, the only democratic society in Central America. There's no standing army. So we have a 95% literacy rate, the most neutral accent in Latin America, and the best infrastructure, and plus our ecotourism is the greatest.
From volcanoes to hot springs and zip lining monkeys. Iguana, as you name it. It could be a wonderful work and fun trip. You could. Well, I, the, and thank you for that, um, for that information. I, I love hearing about different cultures and you know, what the, uh, area has to offer. That sounds absolutely beautiful.
I do have a question about that. Can, is that a candy machine in back? Back of your, Oh yes. This is a 1961 Roco Regis, and this is my private stash that's in my office. The Candy's on the floor, but no, this is the good one. Is there any chocolate in that machine? Absolutely. There is. All you can eat . Oh boy.
And that's why I don't have that in my office. But in any event, I wanna thank you so much, Richard, for taking the time to be here today. And this has been an amazing conversation. I hope that you will definitely consider, um, coming back on the podcast. And thank you so much. I did have the most amazing time as well.
Thank you so much. You're so welcome. You know, folks, online businesses are o can be difficult, but. Why not make it easy? Why not make it easy for yourself? And if you have any questions, don't you know, like Richard said, please feel free to reach out to him. And of course, if you need a va, truly your va, My name is Janice, the host of Truly Your BA with Janice.
And it has been my pleasure to be here today. Thank you so much everyone. Come back soon. Bye everyone.
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
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https://youtu.be/JonGMOF7xB4
https://youtu.be/RmvKuK4N-q4
https://youtu.be/95MXff9CEU8
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
My executive staff are not yes men. I don't need a Simpson's Show Smithers on my team. TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center.
Richard Blank: May be different from mine. And so as long as there's no surprises prior, and we can adjust that accordingly, it should flow exceptionally well.
Janis Melillo: Right. So the next question that I wanna ask you, obviously you know a lot about your business of course, but what sort of systems? For instance, like I love Trello.
Trello is my go-to organization thing. Devices or what type of applications do you use within your own business and why do you love them? Like why do you use them because you like them or because of their pro productivity or.
Richard Blank: Most of the time we're logging into the client CRM and their phone system.
But let, let me go back to something that's original pen and paper. I, my reliable system is if the lights go out and the internet goes down, my supervisors . I need to make sure that I have the right individuals that are with me, support me. They're not yes men. I don't need to Smithers. To say yes to everything I say.
I want someone that could be a devil's advocate or make suggestions. And so besides plugging and playing into my client's systems, what I have once again are individuals that rose the ranks, know my culture, earn their stripes, and are some of the best supervisors and directors in this country. And so these are the ones that are molding the newer agents and supporting the other agents to continue to perform.
Cause once again, your systems in place could be helpful, but if the agent is not competent, is not reliable, is not dedicated, your system's just gonna collect dust. And so once again, it's really about the individual that will be managing these systems that I have. But I always learn things that are seamless.
I like stuff that will reduce any sort of wrap up time. If somebody has dropdowns while we're on the phone or can do an easy transfer or there's information that can be, um, Shown to me prior to a call or during a call. That's helpful. A lot of my clients are creating lists, so we are sent to do some due diligence and research, which can slow us down, but then again, could also give us advantages if we find certain things on a LinkedIn or a company website.
So really, I, I kind of take it on a, on a vertical basis, but to me, if somebody is doing something manual, Compared to a predictive dialer, you can't expect me to do four times the amount of work. What can, I can have almost a hundred percent contact ratio on a predictive dialer, 1000 leads. So these are the sort of things, Janice, I almost have to, I have to explain from an educated point of view, the advantages and possibly disadvantages of the suggestions that they are making.
And it's nothing personal, but you can't expect me to do a certain amount of. When there's a certain amount of talk time and a wrap up time and you're using things manually. And so, um, once again, we have a lot of resources to offer, but most of the time the clients are buried at the ready.
Janis Melillo: Wow, that is amazing.
I have so enjoyed this conversation. How can people, um, our, my viewers and listeners,
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://youtu.be/tGyk9vWbgUc
https://youtu.be/JonGMOF7xB4
https://youtu.be/RmvKuK4N-q4
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
Buffer Boomerang Technique explained on the TrulyYourVA with Janis podcast. Special guest Richard Blank Costa Rica's Call Center.
Janis Melillo: K. Another question, and I'm not sure what this is, I'm very intrigued by it, and I have to tell you about four or five times I went to go on Google just to search this term, but I'm like, I, I wanted to save that suspense for this question. Yes. Tell me more about the famous buffering boomerang
Richard Blank: technique.
The buffer boomerang technique? Mm-hmm. , I like it. It's really more of conflict management because somebody may ask you a question with a very negative tone. In fact, I'll show you the image. There's my famous buffer boomerang technique, so somebody might ask you a question with a negative tone. What I like to do is buffer the negative tone.
I like to do a name. Bring it around by saying, that's an excellent question. Repeating the question to show active listening and then sending it back as a plus two. So for an example, let's say I'm prospecting your company. I'm calling truly your va, and somebody says, What is your name? I go, Ah. Janice, I'm so glad that you asked that question.
Once again, my name is Richard Blank, and so you can almost reset the tone on something like that. People will be asking you questions and so I think instead of just answering it as a, you know, a toe to toe's office answering a question cuz you're in trouble. Sometimes you need to buffer the tone, smooth that out a bit, show the active listening and send it back.
And so a lot of the times people will also be doing desert pitching or they'll just be going through a list of the services that they have. I, I think people need to pause every now and again for rest and for drink. In a desert, you need an oasis. And there's also times for positive and negative reinforcement.
And when you find a certain area that you like, you take it from a horizontal to a vertical. And then you start stacking open-ended questions. These like your virtual assistants, they need to show empathy on the phone and a lot of active listening. I believe that using names are very important. You should do that during tie down or pin down or clarification questions, and then amongst the conversation, using the pronouns of your and are to keep their attention in every 32nd.
Two minute intervals. And so buffer Boomerang is really just one of many techniques just to show active listening, so you're not just reacting, you're almost in mode of acting because of listening and adjusting your conversation accordingly. So the most frustrating thing is repeating. And so as long as that you once again, understand where that person is coming from, it could lower temperatures, bring back a speed and give you a little bit more control on a call.
Janis Melillo: I love that because Richard, I think there is such a difference from hearing to listening. So you take an active engagement, for instance, obviously we're on Zoom, we're streaming live through, uh, through my Facebook page and people can hear it, but are they listening?
Richard Blank: Most of the time though.
Janis Melillo: Yes, I, I, I agree.
I agree. Objections right there. There's a lot of distractions and I think in, in our, like I said, in the digital world today, you know, there's, for instance, news notifications. I've had to turn off all my news notifications as much as possible because it's distracting. Because when I'm working for a client, as I'm sure you are, because I think we have the same, uh, work ethic, I have to tune, I turn, tune all that stuff out because that is a distraction and it's only human nature to, you know, look down.
Oh, you know, there's some other news alert. Turn off the distractions. Cause I think that's a lot of outside clutter. We don't need clutter when we're focusing on the task at hand.
Richard Blank: We may not have the luxury of that sort of controlled environment in our offices Right now, there's no distractions. But if you and I were somewhere having lunch and there's a lot of noise, we still might need to find that focus.
So that's why I mentioned 30 seconds to two minutes. And I also believe, once again, when you are, um, engaged with the individual by having checkpoints either repeating what you say, confirming what you say, thumbing up what you say, moving on on what you say, because it would be foolish of me to be three or four points down or thinking of that.
We haven't even confirmed the one that we are on right now. Mm-hmm. . So people need to slow down a bit. And I think what's very important for me as well, and it can almost set the pace as a positive escalation, if there are individuals that assist you prior to being transferred or just anybody along the way, they should be mentioned verbally and in writing.
So let's just say hypothetically I'm calling a company back. This individual answering the phone will thank me for that compliment. Give me more company information, company culture, and would love to transfer the call. So it's almost like the philosophy of wwe, Janice. Well, we're just trying to reduce any sort of resistance.
Go with the current. Mm-hmm. , let the wind be in your sales. And so when you're trying to force a fit, you're trying to shove in your point, you're stepping on someone's toes, you're interrupting. We're not dancing well. And I think there's a very good place. Where through deductive reasoning, letting the person talk and then choosing.
What is the area of focus and possibly getting back to what you need to later in the conversa? Your conversation may be prolonged, but it's also a quality call, and I'm not saying we're repeating anything. What we're possibly doing, Dennis is expanding on certain topics where I couldn't get it before. I love meeting minute.
Because when someone concludes a conversation, if they can send an email back on all the points that they talked about, a, they're accountable for it. It's dated, so someone can't say they forgot about it. And it's an excellent point that where you pick up, where you left off, you start going through the, the checkpoint and delegating.
Who has a responsibility, if these are just first time relationships, we need to create certain boundaries and parameters and protocols because your way of working may be different from mine. And so as long as there's no surprises prior, and we can adjust that accordingly, it should flow exceptionally well.
Janis Melillo: Right. So the next question that I wanna ask you,
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://youtu.be/tGyk9vWbgUc
https://youtu.be/JonGMOF7xB4
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
on the TrulyYourVA with Janis podcast. Special guest Richard Blank Costa Rica's Call Center.
Janis Melillo: K. Another question, and I'm not sure what this is, I'm very intrigued by it, and I have to tell you about four or five times I went to go on Google just to search this term, but I'm like, I, I wanted to save that suspense for this question. Yes. Tell me more about the famous buffering boomerang
Richard Blank: technique.
The buffer boomerang technique? Mm-hmm. , I like it. It's really more of conflict management because somebody may ask you a question with a very negative tone. In fact, I'll show you the image. There's my famous buffer boomerang technique, so somebody might ask you a question with a negative tone. What I like to do is buffer the negative tone.
I like to do a name. Bring it around by saying, that's an excellent question. Repeating the question to show active listening and then sending it back as a plus two. So for an example, let's say I'm prospecting your company. I'm calling truly your va, and somebody says, What is your name? I go, Ah. Janice, I'm so glad that you asked that question.
Once again, my name is Richard Blank, and so you can almost reset the tone on something like that. People will be asking you questions and so I think instead of just answering it as a, you know, a toe to toe's office answering a question cuz you're in trouble. Sometimes you need to buffer the tone, smooth that out a bit, show the active listening and send it back.
And so a lot of the times people will also be doing desert pitching or they'll just be going through a list of the services that they have. I, I think people need to pause every now and again for rest and for drink. In a desert, you need an oasis. And there's also times for positive and negative reinforcement.
And when you find a certain area that you like, you take it from a horizontal to a vertical. And then you start stacking open-ended questions. These like your virtual assistants, they need to show empathy on the phone and a lot of active listening. I believe that using names are very important. You should do that during tie down or pin down or clarification questions, and then amongst the conversation, using the pronouns of your and are to keep their attention in every 32nd.
Two minute intervals. And so buffer Boomerang is really just one of many techniques just to show active listening, so you're not just reacting, you're almost in mode of acting because of listening and adjusting your conversation accordingly. So the most frustrating thing is repeating. And so as long as that you once again, understand where that person is coming from, it could lower temperatures, bring back a speed and give you a little bit more control on a call.
Janis Melillo: I love that because Richard, I think there is such a difference from hearing to listening. So you take an active engagement, for instance, obviously we're on Zoom, we're streaming live through, uh, through my Facebook page and people can hear it, but are they listening?
Richard Blank: Most of the time though.
Janis Melillo: Yes, I, I, I agree.
I agree. Objections right there. There's a lot of distractions and I think in, in our, like I said, in the digital world today, you know, there's, for instance, news notifications. I've had to turn off all my news notifications as much as possible because it's distracting. Because when I'm working for a client, as I'm sure you are, because I think we have the same, uh, work ethic, I have to tune, I turn, tune all that stuff out because that is a distraction and it's only human nature to, you know, look down.
Oh, you know, there's some other news alert. Turn off the distractions. Cause I think that's a lot of outside clutter. We don't need clutter when we're focusing on the task at hand.
Richard Blank: We may not have the luxury of that sort of controlled environment in our offices Right now, there's no distractions. But if you and I were somewhere having lunch and there's a lot of noise, we still might need to find that focus.
So that's why I mentioned 30 seconds to two minutes. And I also believe, once again, when you are, um, engaged with the individual by having checkpoints either repeating what you say, confirming what you say, thumbing up what you say, moving on on what you say, because it would be foolish of me to be three or four points down or thinking of that.
We haven't even confirmed the one that we are on right now. Mm-hmm. . So people need to slow down a bit. And I think what's very important for me as well, and it can almost set the pace as a positive escalation, if there are individuals that assist you prior to being transferred or just anybody along the way, they should be mentioned verbally and in writing.
So let's just say hypothetically I'm calling a company back. This individual answering the phone will thank me for that compliment. Give me more company information, company culture, and would love to transfer the call. So it's almost like the philosophy of wwe, Janice. Well, we're just trying to reduce any sort of resistance.
Go with the current. Mm-hmm. , let the wind be in your sales. And so when you're trying to force a fit, you're trying to shove in your point, you're stepping on someone's toes, you're interrupting. We're not dancing well. And I think there's a very good place. Where through deductive reasoning, letting the person talk and then choosing.
What is the area of focus and possibly getting back to what you need to later in the conversa? Your conversation may be prolonged, but it's also a quality call, and I'm not saying we're repeating anything. What we're possibly doing, Dennis is expanding on certain topics where I couldn't get it before. I love meeting minute.
Because when someone concludes a conversation, if they can send an email back on all the points that they talked about, a, they're accountable for it. It's dated, so someone can't say they forgot about it. And it's an excellent point that where you pick up, where you left off, you start going through the, the checkpoint and delegating.
Who has a responsibility, if these are just first time relationships, we need to create certain boundaries and parameters and protocols because your way of working may be different from mine. And so as long as there's no surprises prior, and we can adjust that accordingly, it should flow exceptionally well.
Janis Melillo: Right. So the next question that I wanna ask you,
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://youtu.be/tGyk9vWbgUc
https://youtu.be/JonGMOF7xB4
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
Custom made Richard from Philadelphia making it happen. Long shot sort of attitude. TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center.
Richard Blank: And I understand what it's like to be able to start a company
Janis Melillo: and, and that's exciting, I would think from the client's perspective that hires you, that you, as you mentioned, you know, you started building that foundation and, you know, it was a lot of hard work and, you know, saving and all of that. So it's not like you.
Took something over you took it under your wing wing to learn the business inside out. And that's why through all of that hard work, you have been that successful.
Richard Blank: Clients love that mom and pop. Custom made Richard from Philadelphia making it happen. Long shot sort of attitude. They, they like that sort of grit.
But then again, a lot of people that contact me are looking for our infrastructure. They might be working out of a smaller office or might not have a predictive dialer or server room or an IT support. Mm-hmm. or you know, a QA department or even myself. That's excellent. With script writing, rebuttals and role play.
So it's okay if someone's doing a pilot campaign or even a plug and play. As long as the metrics are there and there's realistic expectations, I'm really open minded for everything. But I guess really what the selling point is because you can compare apples. You and I really have passion for what we do, and it's very sincere, and I think when people hear this, it's, it's not sailing.
What we're really doing is it's not even convincing. All we're doing is just sharing how we love what we do and the fidelity behind it, and as long as I'm able to convey my story and my structure, I'm pretty much able to convert most of the calls that come in.
Janis Melillo: That is so true because I think I may have shared with you on one of our calls, You know, I, as you know, I run three podcasts, this mm-hmm.
this being one of them. And I, and I manage all three of them. And some people may think that crazy, but the bottom line is I have grown my VA business organically because I've wa of what I do, I love what I do, I have a passion for it. And that goes a long way. Like I am not. I would say I am not an expert.
However, I am an expert in what I know.
Richard Blank: I think you and I are givers. I think we like to share information first prior to any sort of contract. It's, it's not like trying a free piece of sesame chicken. You're actually giving a half a pie , and if someone wants, they can buy the second half of the pie. But, uh, I like doing things like that.
It really gives the clients a chance to get to know us, to read a lot about us. And so instead of repeating the same hours worth of descriptions, they. Through their own convenience, find out certain areas of questions they'd like to ask me. So it really saves you and I a ton of time by sharing these thoughts with people prior to any sort of phone call or contact,
Janis Melillo: right?
Because it to me, you know, we know obviously do, do, do at a click of a button. You know, stuff travels around the world and that really is wonderful. However, if you have that, really that genuine personal connection, That makes it that connection so much better. Like who wouldn't want to, for instance, contact you to find out more about what you do and how you operate?
I mean, that's fantastic, right? And who wouldn't want to hire me to be their va? Because I think when you take on a client, for instance, you are a representative of that. Sure. I take that very seriously. I, I'm, when a client hires me, I am a representative. Even though I'm working remotely, I am a representative of that person.
And that's something that I handle with kit gloves, as I'm sure that you do. Now I have a really, uh, another question and. Not sure what this is. I'm very intrigued.
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://youtu.be/tGyk9vWbgUc
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
I was still on my vision quest when I came to Costa Rica.TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center.
Richard Blank: And so I really take it from a case by case old school basis when I'm dealing with the people that work with me.
Janis Melillo: Wow, that is amazing. So you, you've, like you said, you've been there for 22 years. You, you decided, you know, to build your own company. What was that moment? Because I think so many people out there today, for instance, who, um, you know, were in the era where we work virtually.
I'm a virtual assistant, but for somebody who wants to start their own brick and mortar business, can you share some of. Challenges, but also the excitement that came along with.
Richard Blank: Absolutely. I was still on my vision quest when I came to Costa Rica looking for my walkabout and to shed some skin, and I will be forthright with you.
It did take into my mid thirties for impulse control maturity and have enough capital to start a business. Mm-hmm. and a lot of people may overextend themselves by taking out loans or mortgages or just trying to, uh, create a certain image of bells and whistles where, you know, they're not acting their wage, they're just giving an impression.
And so for me, I, I wanted to do it slow and. And as grandma said, if you can't pay for it in cash, you just don't do it. And so when I started my call center, I was working out of my home, but I was also renting an individual turnkey station from a blended center. So I didn't have privacy. I was just on an open floor plan and just renting seats per month and paying the taxes and making a margin.
And after a couple years, I saved enough capital and really knew the business to then rent. And purchase enough to build out 150 stations in a server room, and then after about six years, I had enough to be able to build a 300 seat station that I currently own and I'm at right now. So as much as I want to give the glamour to it and the fast track, a lot of the time a business is building on foundation and doubling down on yourself and saving money so you can weather certain storms and just be very conservative.
And I like it that way. In fact, I'm very selective of the campaigns that come in here because A, it's my reputation. And B, it's also seller's market. If the agent doesn't wanna do it, I. Fill seeds. So it's an extremely delicate balance, and the fact that I am hands. I like to walk the rows and break bread with the agents and to listen to them and coach them.
I, I think I gain a couple gold medals there because a lot of, I might be able to even break some stereotypes and misconceptions of what a business owner, a telemarketer, or even what a call center is. It's not like what you see in the movies. Wolf of Wall Street's amazing. Glen Gary, Glen Ross, and Boiler Room, but not every call center sells stock.
And that might not be the appropriate profile for truly your VA or for individuals that work with you, Jan. So these are the sort of things that we take into consideration when offering, um, our services to potential clients.
TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center.
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://youtu.be/WyBcKPONXhw
https://youtu.be/SeXAlO8kQR0
https://youtu.be/x9uYZb_c4VI
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
Do you follow certain opinions where people raise you compared to you raising yourself? TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center.
Janis Melillo: You, you were, you've been in Costa Rica for 22 years. What led you to start this type of business?
Richard Blank: There's really no blueprint for it, and so when I was in high school in Northeast Philadelphia, I doubled down on my favorite class, which was Spanish. So when I graduated Abington in 91. . I went to the University of Arizona and was a Spanish communication major.
Mm-hmm. , because at 18, what are you gonna choose unless you have a predestined career and you follow certain opinions where people raise you compared to you raising yourself. Mm-hmm. , I had to understand that I needed to be marketable. And versatile. And if there is a way that I could separate myself from friends, by being able to translate and to speak, I might be able to have a different career path.
And so at 27 I was given a one and a million opportunity. It was only supposed to be for two months, and I came down to my friend's call center to train and teach English, and I just fell in love with it so much. I decided to put my stuff in storage in the United States and. You know, throw my hat in the ring and try a life here.
And when you learn a business from the inside and out and you're with the people, the proletariat, you can really understand ways to enhance the experience. And so in my mid thirties, I decided to throw my hat in the ring and start my own company.
Janis Melillo: That is just so amazing to me now, internal interpersonal communications.
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/WyBcKPONXhw
https://youtu.be/kJus0bLJBCI
https://youtu.be/CeaeZlgcA_Q
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
I love the fact that we start with dessert first. TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center.
Janis Melillo: Good afternoon everyone. I am so excited to be here today. My name is Janice, and I am the host of Truly Your VA with Janice. For those of you don't know, VA of course stands for Virtual Assistant, and I am also a podcast manager. Go figure today. I am so excited to have on my podcast. Mr. Richard Blank, welcome to the truly year BA with
Richard Blank: Janice.
Janice, I'm so happy to be here with you today and to share ideas with you and your amazing audience. Well,
Janis Melillo: wonderful. Thank you so much. So I have so many questions to ask you, and before we hopped on, you know, I did make reference to your boxes. And before we get into the, the business discussion, I understand that, uh, you have the largest collect.
Of American pinball machines in, um, I'm gonna pronounce this, rock out, juke boxes in Central America. Is that, is that
Richard Blank: so? I love the fact that we start with dessert first. Absolutely. . I am an avid collector of retro pinball machines, juke boxes. Arcade machine. So I've created a gamification culture so the agents can meet people from other departments, let off steam and hang out with their hefy in the game room, old school style.
Janis Melillo: Oh my God. I absolutely love that. So that leads me to the next question. Of course. Um, you have a business that is, I think so, is underrated in my opinion, because, Why don't you start us off before I just go any further on what led you to be where you are today? You're in Costa Rica, correct?
Richard Blank: That is correct.
In Central America. Been here for the last 22 years.
Janis Melillo: Wow, and your business
Richard Blank: is Costa Rica's Call center. We're a bilingual dedicated. Nearshore call center that deals with appointment setting, lead generation, and inbound support. And so our agents here are brilliant college educated. They're coming to the table once again with structure and discipline by speaking a second language.
Mm-hmm. . And by creating a certain sort of work culture where they're synergy and I look to promote people and we invest in them. Our attrition is very low and our production is extremely high.
Janis Melillo: Wow. So, You, you were, you've been in Costa Rica for 22 years. What led you to start this type of business?
Richard Blank: There's really no blueprint for it, and so when I was in high school in Northeast Philadelphia, I doubled down on my favorite class, which was Spanish. So when I graduated Abington in 91. , I went to the University of Arizona, was a Spanish communication major. Mm-hmm. , because at 18, what are you gonna choose unless you have a predestined career and you follow certain opinions where people raise you compared to you raising yourself.
Mm-hmm. , I had to understand that I needed to be marketable. And versatile. And if there was a way that I could separate myself from friends, by being able to translate and to speak, I might be able to have a different career path. And so at 27 I was given a one and a million opportunity. It was only supposed to be for two months, and I came down to my friend's call center to train and teach English, and I just fell in love with it so much.
I decided to put my stuff in storage in the United States and. You know, throw my hat in the ring and try a life here. And when you learn a business from the inside and out and you're with the people, the proletariat, you can really understand ways to enhance the experience. And so in my mid thirties, I decided to throw my hat in the ring and start my own company.
That
Janis Melillo: is just so amazing to me. Now internal. Interpersonal communications conflict, Like in reference to like management strategy? Yes. Must of, especially with training, how many people that you've trained, of course those skills must have been like second nature to you.
Richard Blank: Well, I believe in manners and you and I have spoken off the air multiple times.
I believe that we were raised in, in. Fashion's from our grandparents and parents. So I'm coming to the table with agents in a very strict Catholic country. So it's very family oriented, even multi-generational family. So people do live with others that influence them. And secondly, I believe in empathy and dignity.
As long as I don't treat somebody like a robot or a number, I properly prepare them and support them. Why shouldn't I get that sort of positive reinforcement where people would wanna continue to walk with? And to grow with me. And also there are things that do happen outside the office that may affect their work performance here.
So as long as we take people's personal situations into consideration, I think there's a better chance to find sort of resolutions. And also solidifying even a better relationship cuz we were able to get through certain challenges together. Right. And so I really take it from a case by case old school basis when I'm dealing with the people that work with me.
Janis Melillo: Wow, that is amazing. So you.
TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
In a now all consuming digital world, Virtual Assistant's are in such high demand. From choosing which social media platforms such as Facebook, Instagram, LinkedIn, Clubhouse and many others; knowing how to hire a VA is just as important as to which social media outlet you should use. Did you know that hiring a VA will actually save you money? Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://youtu.be/CeaeZlgcA_Q
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://youtu.be/kJus0bLJBCI
https://www.podchaser.com/podcasts/trulyyourva-with-janis-4667344/episodes/this-is-not-your-usual-call-ce-143296088
https://www.youtube.com/watch?v=vyv7cqXIykc
https://rumble.com/v1als7a-this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-.html
https://www.bitchute.com/video/fhZZj4h2ALw7/
https://anchor.fm/janis-melillo/episodes/This-Is-Not-Your-Usual-Call-Center---CEO-Richard-Blanks-Approach-to-Business---06-30-22-e1klioj
https://www.trulyyourvawithjanis.com/this-is-not-your-usual-call-center-ceo-richard-blanks-approach-to-business-063022/
https://fb.watch/gSeXAmSk5J/
As a commercial photographer in Seattle I listen intently to clients and customers needs and then, working closely with clients, I make a plan based on budget and logistics to create and deliver the images the client / customer needs. Commercial Photographer Seattle - We can find and rent appropriate studio space(s), hire freelance production crews / director, find and secure indoor and outdoor locations, provide lighting equipment and a digital workstation(s) for evaluating and editing, hire and schedule photographic assistants, models / talent, bring in appropriate styling professionals in the hair, makeup and prop and wardrobe categories. Tim McGuire Images can create shots lists, storyboards and travel schedules and logistics.
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